Sky Outage Report in Saint Asaph, Denbighshire, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Saint Asaph, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Saint Asaph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 01: Problems at Sky
Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Saint Asaph, Denbighshire, Wales
The most recent Sky outage reports came from the following cities: Rhyl, Holywell and Ruthin.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| TV | ||
| Internet | ||
| TV | ||
| TV | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Saint Asaph, Wales
Latest outage, problems and issue reports in Saint Asaph and nearby locations:
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Ab✨
(@_AbbyPearson) reported
from
Colwyn Bay, Wales
@SkyUK we’re trying to change our package and would like to speak to someone, can we have some help please before payment comes out again
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Mike Davis
(@rigsby913) reported
from
Hoylake, England
Magnificent idea. All @EFL club supporters should also cancel their @SkySports and @btsportfootball subscriptions, see how they get on without all that TV money.
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Truthseeker1984
(@Truthseeker1985) reported
from
Holywell, Wales
@SkyHelpTeam I don't understand how its takes so long to have my broadband connected!! I've been waiting since 6/8 and nothing yet! Saying its down openreach and room in the junction box, then you promise it'll be 1/9 but still nothing! Saying it could be 25/9 now!! Im so annoyed
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Siân Lloyd Baxendell
(@Sianybax) reported
from
Rhyl, Wales
Excellent service today @SkyHelpTeam Was told 12-5, engineer came at 12, explained problem and sorted in half an hour.
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Karen Woodham
(@KarenNWoodham) reported
from
Kinmel Bay and Towyn, Wales
@Si1982 @SkyHelpTeam I'm having the same problem!!
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Alpine Vending Co
(@AlpineVending) reported
from
Hoylake, England
@SkyUK why are you leaving me 4 weeks without service? This is completely unacceptable to a 25 year loyal customer who pays you £125 a month, your customer service is none existent
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Samantha Dyson-Lomax
(@SamanthaDyson83) reported
from
Kinmel Bay and Towyn, Wales
@SkyUK switched broadband to sky via Carphone Warehouse. Switch date today. Was reassured that there would not be a break in internet connection due to working from home but have been all day without and still not been connected. Can anyone help at all?
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Alpine Vending Co
(@AlpineVending) reported
from
Hoylake, England
@SkyHelpTeam @MoneyTelegraph @SkyUK taking 3 and half weeks to send an engineer to a non working set is completely unacceptable. I’ve spent 2 weeks trying to resolve the issues on the phone with you desperate not to send someone out, this is completely unacceptable service
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Debbie Nalecz
(@debbienalecz) reported
from
Prestatyn, Wales
Best customer service ever from @SkyUK today. Phoned at 11am to report an issue to Josh who was so helpful and it’s 1pm and the engineer has just been and fixed the issue... so impressed 👏🏻👏🏻👏🏻 #CustomerService #skyq #Josh
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Dave (Truly ITK) Hill
(@DavvaHill) reported
from
Hoylake, England
@OfficialAlgie @SkyHelpTeam A private network with no external access
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Peter Scrivener
(@peter_scrivener) reported
from
Hoylake, England
@Craig_Pankhurst @bt_uk @SkyUK We have the same issue in Caldy
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Louis
(@AchinthaT) reported
from
Llanddulas and Rhyd-y-Foel, Wales
@SkySports Bit of a problem with the syntax of that title. Needs to be careful.
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Keith Durrington
(@Stacker829) reported
from
Rhyl, Wales
@SkySports @England Sorry I have seen the so called booking offences and they are quite simply atrocious, should be rescinded. This is why the player is where he is, even with something as clear as this @SkySports are still piling on the pressure, very poor judgement!
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Dave (Truly ITK) Hill
(@DavvaHill) reported
from
Hoylake, England
@Kieronocall I hate to argue BUT amazingly I just called @SkyHelpTeam expecting to be on hold for hours (literally) and spent a very pleasant 50 minutes reducing my monthly bill by 40-50 quid a month with the help of a Bolton fan. The call was answered in about 30 seconds by him.
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Gaz H 🏍️
(@gazhodgson) reported
from
Llanddulas, Wales
@SkyHelpTeam is there an issue with the mysky app I've not been able to log into it for over a week have tried even reinstalling it
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James Roberts
(@jamesoroberts11) reported
from
Prestatyn, Wales
@SkyHelpTeam internet is down again for 3 day running
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Nathan Vaughan
(@NathanV11771673) reported
from
Colwyn Bay, Wales
@SkySports Shows poor mentality, small club mentality, sore losers
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Peter Holt L.r.p.s. ☮ 🐝 🐝 🐝 🐝 🐝 🐝 🐝 🐝 🐝
(@peteholt36) reported
from
Mostyn, Wales
@SkySports THIS CLUB SHOULD BE BANNED FROM FOOTBALL....THATS CALLED MAKING A STANCE , THIS CLUB IS THE KLU KLUK **** OF FOOTBALL/ HAVE YOU NOT GOT CCTV, IT CANT CONTROL 2,000 FANS / THIS AS MADE ME NEVER WANT TO WATCH THIS CLUB EVER AGAIN/ @MillwallFC
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Karen Woodham
(@KarenNWoodham) reported
from
Kinmel Bay and Towyn, Wales
@SkyHelpTeam Seems lots of people are having the same issues, so sounds like it's your end or could be with any updates that the boxes have had recently.
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Emyr Evans
(@EmyrevoEmyr) reported
from
Rhyl, Wales
This would be very sad. Hopefully someone can help @rhylfc !! @FAWales @SkySports
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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A5h
(@a5h_ash) reported
@el_kco @SkySports That’s if you’re not counting people with antibodies already. This has now become a zero sum game and that’s never going to happen
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Davide
(@kingdavec) reported
@SumanBhuchar @SkyHelpTeam Hi - has the tooting broadband Issue been fixed? I can see that the status report has been uptated to say the issue is fixed, but our internet is still down.
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Shirt Life
(@RobertF64352503) reported
@HakiTd1 @SkySports I never said that England are actually going to win the euros. When you look at the squads of France and Belgium then it would be extremely difficult. What Im saying is that it’s like people want us to fail. Everyone is entitled to an opinion on starting lineups, but it’s opinion
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Millie
(@milliegreg2) reported
@SkyHelpTeam Still not working in Streatham and inconsistent updates on different pages. Your status update states no issues, but then when I call you tell me there is. What is going on !!!?
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Whitey86
(@86Whitey) reported
@SkyHelpTeam I’ve raised a complaint. It’s an @bt_uk Open reach process that @Ofcom need to hold them to account on. The engineer was never assigned “due to workload” so now as a “missed appointment” I go to the back of the queue - what a joke. Monopoly on the network, so do what they want.
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Roger goldby
(@rogergoldby) reported
@SkyHelpTeam Ok but in your tweet you refer also to service stud page on my sky and that says there is no problem when clearly there still is. Be good to have consistent info please.
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Mark Evans
(@locale_mark) reported
@JacquiSaid @SkyHelpTeam It’s been slow for weeks now.....
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Julie 🏴🌹#NotMyGoverment #NotMyPM 🤡
(@Julie1570) reported
@SkyHelpTeam Hi, I’ve been having problems for a couple of weeks with recordings where the screen turns blue and we can’t watch it. It happens on downloads recordings and a film we rented last night
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Christina Purnell
(@cvpurnell) reported
@SkyHelpTeam your website says no known issues in Balham any more but your tweets say there still are? Still no service all day! Not good!!
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Hannah Luckie
(@hanluckie) reported
@SkyHelpTeam Thanks. Is it possible that it won't be resolved by this evening? I'm in a real fix so trying to get at least some information would be helpful. Thanks