Sky Outage Report in Saint Asaph, Denbighshire, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Asaph, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Saint Asaph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at Sky
Sky is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Saint Asaph, Denbighshire, Wales
The most recent Sky outage reports came from the following cities: Rhyl, Holywell and Ruthin.
| City | Problem Type | Report Time |
|---|---|---|
 Rhyl |
TV | |
| Rhyl |
Internet | |
| Rhyl |
TV | |
| Holywell |
TV | |
| Holywell |
TV | |
| Ruthin |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Saint Asaph, Wales
Latest outage, problems and issue reports in Saint Asaph and nearby locations:
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Karen Woodham
(@KarenNWoodham) reported
from
Kinmel Bay and Towyn, Wales
@SkyHelpTeam Seems lots of people are having the same issues, so sounds like it's your end or could be with any updates that the boxes have had recently.
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Alpine Vending Co
(@AlpineVending) reported
from
Hoylake, England
@SkyUK why are you leaving me 4 weeks without service? This is completely unacceptable to a 25 year loyal customer who pays you £125 a month, your customer service is none existent
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Gaz H 🏍️
(@gazhodgson) reported
from
Llanddulas, Wales
@SkyHelpTeam is there an issue with the mysky app I've not been able to log into it for over a week have tried even reinstalling it
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Nathan Vaughan
(@NathanV11771673) reported
from
Colwyn Bay, Wales
@SkySports Shows poor mentality, small club mentality, sore losers
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Mike Davis
(@rigsby913) reported
from
Hoylake, England
Magnificent idea. All @EFL club supporters should also cancel their @SkySports and @btsportfootball subscriptions, see how they get on without all that TV money.
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Frank
(@funtimefrank68) reported
from
Hoylake, England
@claudelittner @SkyUK Do you have problems with your direct debits Claude?
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Samantha Dyson-Lomax
(@SamanthaDyson83) reported
from
Kinmel Bay and Towyn, Wales
@SkyUK switched broadband to sky via Carphone Warehouse. Switch date today. Was reassured that there would not be a break in internet connection due to working from home but have been all day without and still not been connected. Can anyone help at all?
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Shane 🏴
(@Shane_Evs) reported
from
Denbigh, Wales
If I was watching French sky sports news I could understand why Kylian Mbappe was the Breaking News. Who gives a **** #SkySports
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Louis
(@AchinthaT) reported
from
Llanddulas and Rhyd-y-Foel, Wales
@SkySports Bit of a problem with the syntax of that title. Needs to be careful.
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Karen Woodham
(@KarenNWoodham) reported
from
Kinmel Bay and Towyn, Wales
@Si1982 @SkyHelpTeam I'm having the same problem!!
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Truthseeker1984
(@Truthseeker1985) reported
from
Holywell, Wales
@SkyHelpTeam I don't understand how its takes so long to have my broadband connected!! I've been waiting since 6/8 and nothing yet! Saying its down openreach and room in the junction box, then you promise it'll be 1/9 but still nothing! Saying it could be 25/9 now!! Im so annoyed
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Dave (Truly ITK) Hill
(@DavvaHill) reported
from
Hoylake, England
@Kieronocall I hate to argue BUT amazingly I just called @SkyHelpTeam expecting to be on hold for hours (literally) and spent a very pleasant 50 minutes reducing my monthly bill by 40-50 quid a month with the help of a Bolton fan. The call was answered in about 30 seconds by him.
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Dave (Truly ITK) Hill
(@DavvaHill) reported
from
Hoylake, England
@OfficialAlgie @SkyHelpTeam A private network with no external access
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Debbie Nalecz
(@debbienalecz) reported
from
Prestatyn, Wales
Best customer service ever from @SkyUK today. Phoned at 11am to report an issue to Josh who was so helpful and it’s 1pm and the engineer has just been and fixed the issue... so impressed 👏🏻👏🏻👏🏻 #CustomerService #skyq #Josh
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Keith Durrington
(@Stacker829) reported
from
Rhyl, Wales
@SkySports @England Sorry I have seen the so called booking offences and they are quite simply atrocious, should be rescinded. This is why the player is where he is, even with something as clear as this @SkySports are still piling on the pressure, very poor judgement!
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Siân Lloyd Baxendell
(@Sianybax) reported
from
Rhyl, Wales
Excellent service today @SkyHelpTeam Was told 12-5, engineer came at 12, explained problem and sorted in half an hour.
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Alpine Vending Co
(@AlpineVending) reported
from
Hoylake, England
@SkyHelpTeam @MoneyTelegraph @SkyUK taking 3 and half weeks to send an engineer to a non working set is completely unacceptable. I’ve spent 2 weeks trying to resolve the issues on the phone with you desperate not to send someone out, this is completely unacceptable service
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Peter Holt L.r.p.s. ☮ 🐝 🐝 🐝 🐝 🐝 🐝 🐝 🐝 🐝
(@peteholt36) reported
from
Mostyn, Wales
@SkySports THIS CLUB SHOULD BE BANNED FROM FOOTBALL....THATS CALLED MAKING A STANCE , THIS CLUB IS THE KLU KLUK **** OF FOOTBALL/ HAVE YOU NOT GOT CCTV, IT CANT CONTROL 2,000 FANS / THIS AS MADE ME NEVER WANT TO WATCH THIS CLUB EVER AGAIN/ @MillwallFC
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Peter Scrivener
(@peter_scrivener) reported
from
Hoylake, England
@Craig_Pankhurst @bt_uk @SkyUK We have the same issue in Caldy
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Gareth Sandilands
(@GarethPrestatyn) reported
from
Meliden, Wales
@MickyBancroft @SkyHelpTeam Same here ! We can’t wait 72 hours to cancel our contracts !!!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Kieran
(@REALSgtBrdStk) reported
@Turtle_HD_ @connor200024 @SkyHelpTeam Welcome to my club... Got the exact same problem but they say nothing is wrong.
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CrazyPepe
(@Cr4zyPepe) reported
@SkyHelpTeam Can I get a link to this please I’m currently on a crap hotspot cause I’ve no connection on my router yet 3 green lights
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Cameron Milne
(@Cam26Milne) reported
@SkyHelpTeam @SkySports Every episode of soccer AM from the very start on demand is what the nation needs to get us through this crap time, make it happen!!
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Paul Walmsley
(@PaulWalmsley18) reported
@SkyHelpTeam Thanks. Il call customer services as I can only get online via 4G which doesn’t allow me to carry out troubleshooting through the router.
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Chris Gregory
(@ChrisGregory9) reported
@SkyHelpTeam hi I keep getting call supposedly from BT open reach saying there is an issue with my router. My contact is with Sky, my internet is fine. I am not sure whether to trust these calls
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Vina Samantha
(@did_87) reported
@SkyUK getting really annoyed with how rubbish and slow the broadband has been in the last week. Trying to run Google classrooms for 3 kids home schooling and it either doesn't work or is so slow it kicks us off. Contracts up on 19th thinking of leaving
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David Shankland
(@shankers73) reported
@SkySports Was never the right thing to do and borderline obtuse for them to do so. Esp in the middle of a season of epic failure (Cup win or not)
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BULLITTCOLE
(@bullittcole) reported
@SkyUK could someone please explain that my partner was meant to get a call back from customer relations about money owed to me and my partner as weve taken u to court and u still cannot call us and give us back our money.
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Josh
(@JLyil) reported
@SkyHelpTeam @0Riek Or you could grow up and not be horse ****?
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Vina Samantha
(@did_87) reported
@SkyHelpTeam We had issues with the connection last week and they were sorted. But there is no issues now when we do a line check. But it's so slow and cuts out constantly. No good when we have 3 kids home schooling and I'm trying to teach remotely