Sky Outage Report in Saint Asaph, Denbighshire, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Asaph, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Saint Asaph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 20: Problems at Sky
Sky is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (48%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Saint Asaph, Denbighshire, Wales
The most recent Sky outage reports came from the following cities: Colwyn Bay, Rhyl, Holywell and Ruthin.
| City | Problem Type | Report Time |
|---|---|---|
 Colwyn Bay |
Internet | |
| Rhyl |
Internet | |
| Rhyl |
TV | |
| Rhyl |
TV | |
| Rhyl |
Internet | |
| Rhyl |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Saint Asaph, Wales
Latest outage, problems and issue reports in Saint Asaph and nearby locations:
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Siân Lloyd Baxendell
(@Sianybax) reported
from
Rhyl, Wales
Excellent service today @SkyHelpTeam Was told 12-5, engineer came at 12, explained problem and sorted in half an hour.
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Gaz H 🏍️
(@gazhodgson) reported
from
Llanddulas, Wales
@SkyHelpTeam is there an issue with the mysky app I've not been able to log into it for over a week have tried even reinstalling it
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Peter Scrivener
(@peter_scrivener) reported
from
Hoylake, England
@Craig_Pankhurst @bt_uk @SkyUK We have the same issue in Caldy
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Ab✨
(@_AbbyPearson) reported
from
Colwyn Bay, Wales
@SkyUK we’re trying to change our package and would like to speak to someone, can we have some help please before payment comes out again
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Keith Durrington
(@Stacker829) reported
from
Rhyl, Wales
@SkySports @England Sorry I have seen the so called booking offences and they are quite simply atrocious, should be rescinded. This is why the player is where he is, even with something as clear as this @SkySports are still piling on the pressure, very poor judgement!
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Pete Greensmith
(@PeteG1973) reported
from
Colwyn Bay, Wales
@RossagesWLG @SkyUK Second time too. At least we have internet this time which we never last time. Which is interesting when you work from home.
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Truthseeker1984
(@Truthseeker1985) reported
from
Holywell, Wales
@SkyHelpTeam I don't understand how its takes so long to have my broadband connected!! I've been waiting since 6/8 and nothing yet! Saying its down openreach and room in the junction box, then you promise it'll be 1/9 but still nothing! Saying it could be 25/9 now!! Im so annoyed
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Louis
(@AchinthaT) reported
from
Llanddulas and Rhyd-y-Foel, Wales
@SkySports Bit of a problem with the syntax of that title. Needs to be careful.
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Mike Davis
(@rigsby913) reported
from
Hoylake, England
Magnificent idea. All @EFL club supporters should also cancel their @SkySports and @btsportfootball subscriptions, see how they get on without all that TV money.
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Karen Woodham
(@KarenNWoodham) reported
from
Kinmel Bay and Towyn, Wales
@SkyHelpTeam Seems lots of people are having the same issues, so sounds like it's your end or could be with any updates that the boxes have had recently.
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Emyr Evans
(@EmyrevoEmyr) reported
from
Rhyl, Wales
This would be very sad. Hopefully someone can help @rhylfc !! @FAWales @SkySports
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Siân Lloyd Baxendell
(@Sianybax) reported
from
Rhyl, Wales
@SkyHelpTeam why are there so many connectivity problems at the moment. Service is awful at the moment !!
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Karen Woodham
(@KarenNWoodham) reported
from
Kinmel Bay and Towyn, Wales
@Si1982 @SkyHelpTeam I'm having the same problem!!
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Peter Holt L.r.p.s. ☮ 🐝 🐝 🐝 🐝 🐝 🐝 🐝 🐝 🐝
(@peteholt36) reported
from
Mostyn, Wales
@SkySports THIS CLUB SHOULD BE BANNED FROM FOOTBALL....THATS CALLED MAKING A STANCE , THIS CLUB IS THE KLU KLUK **** OF FOOTBALL/ HAVE YOU NOT GOT CCTV, IT CANT CONTROL 2,000 FANS / THIS AS MADE ME NEVER WANT TO WATCH THIS CLUB EVER AGAIN/ @MillwallFC
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Dave (Truly ITK) Hill
(@DavvaHill) reported
from
Hoylake, England
@Kieronocall I hate to argue BUT amazingly I just called @SkyHelpTeam expecting to be on hold for hours (literally) and spent a very pleasant 50 minutes reducing my monthly bill by 40-50 quid a month with the help of a Bolton fan. The call was answered in about 30 seconds by him.
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Nathan Vaughan
(@NathanV11771673) reported
from
Colwyn Bay, Wales
@SkySports Shows poor mentality, small club mentality, sore losers
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James Roberts
(@jamesoroberts11) reported
from
Prestatyn, Wales
@SkyHelpTeam internet is down again for 3 day running
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Dave (Truly ITK) Hill
(@DavvaHill) reported
from
Hoylake, England
@OfficialAlgie @SkyHelpTeam A private network with no external access
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James Roberts
(@jamesoroberts11) reported
from
Prestatyn, Wales
@SkyHelpTeam Still not working
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Samantha Dyson-Lomax
(@SamanthaDyson83) reported
from
Kinmel Bay and Towyn, Wales
@SkyUK switched broadband to sky via Carphone Warehouse. Switch date today. Was reassured that there would not be a break in internet connection due to working from home but have been all day without and still not been connected. Can anyone help at all?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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SacuShi_II 🇬🇧🏴🏴🌈
(@SacuShi_II) reported
@SkyHelpTeam Complaint raised, callbacks promised (and not done), Sky have really let me down. Ombudsman and Small Claims Court, I think.
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Mike Meecham
(@mrmeech1981) reported
@SkyHelpTeam having issues with my sky whenever I try and download a film or TV series it says I have to press the red button to upgrade but I already have the top package with all the channels, been going on a few days now
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James
(@JamesDuffy97) reported
@SkyHelpTeam I can’t view it again as my data has gone again. When I did look it my area was green. So why has I got 1 bar of signal and barely 3g.
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SacuShi_II 🇬🇧🏴🏴🌈
(@SacuShi_II) reported
@SkyHelpTeam Iv emailed Dana Strong, CEO of the Sky Group. It isn't just the call that's a bad experience. The complaint has been open for 8 weeks...I'm getting nowhere. If I can draw someone's attention to the matter here, mores the better
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Tracey Ahidar
(@tahidar) reported
@SkyHelpTeam Yeah I have been checking there - it says it usually takes a couple of hours to fix but when people have been phoning they are getting told 48 hours but that time is almost up now - I am lucky I have been able to work from the office
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Keith Roden ◣ ◢ 🖖
(@xKeithRodenx) reported
@SkyHelpTeam It's just come back on, but I'll continue to monitor the connection during the evening. If it drops again at all, I can only presume there's an issue with the ONT box as the Hub's WiFi works fine as I've tested it by sending an image to my printer using the hub.
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James
(@JamesDuffy97) reported
@SkyHelpTeam All day I’ve had issues with my Signal! My data hasn’t worked. Ive tried everything to “fix it” and still nothing?
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Kelly Jackson
(@KellyAJackson) reported
@SkyUK do you have a number where I can speak to a colleague who will actually listen and complete my request to cancel some of your services and not talk over me offering more services please?
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Michael Bradley
(@MikeJohnBradley) reported
@SkyHelpTeam no internet in Wolverhampton since before 9am, no updates on website, no indication what problem is, no decent reply from sky help.
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Frosty
(@FrostyFrosty_) reported
@SkySports I refuse to believe that anyone is THAT bad at their job, which means he must have taken a ****. The ref needs investigating.