Sky Outage Report in Saint Asaph, Denbighshire, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Asaph, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Saint Asaph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 04: Problems at Sky
Sky is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Saint Asaph, Denbighshire, Wales
The most recent Sky outage reports came from the following cities: Rhyl, Colwyn Bay, Holywell and Ruthin.
| City | Problem Type | Report Time |
|---|---|---|
 Rhyl |
Internet | |
| Colwyn Bay |
Internet | |
| Rhyl |
Internet | |
| Rhyl |
TV | |
| Rhyl |
TV | |
| Rhyl |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Saint Asaph, Wales
Latest outage, problems and issue reports in Saint Asaph and nearby locations:
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Dave (Truly ITK) Hill
(@DavvaHill) reported
from
Hoylake, England
@Kieronocall I hate to argue BUT amazingly I just called @SkyHelpTeam expecting to be on hold for hours (literally) and spent a very pleasant 50 minutes reducing my monthly bill by 40-50 quid a month with the help of a Bolton fan. The call was answered in about 30 seconds by him.
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Emyr Evans
(@EmyrevoEmyr) reported
from
Rhyl, Wales
This would be very sad. Hopefully someone can help @rhylfc !! @FAWales @SkySports
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Alpine Vending Co
(@AlpineVending) reported
from
Hoylake, England
@SkyUK why are you leaving me 4 weeks without service? This is completely unacceptable to a 25 year loyal customer who pays you £125 a month, your customer service is none existent
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Karen Woodham
(@KarenNWoodham) reported
from
Kinmel Bay and Towyn, Wales
@SkyHelpTeam Seems lots of people are having the same issues, so sounds like it's your end or could be with any updates that the boxes have had recently.
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Peter Scrivener
(@peter_scrivener) reported
from
Hoylake, England
@Craig_Pankhurst @bt_uk @SkyUK We have the same issue in Caldy
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Nathan Vaughan
(@NathanV11771673) reported
from
Colwyn Bay, Wales
@SkySports Shows poor mentality, small club mentality, sore losers
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Karen Woodham
(@KarenNWoodham) reported
from
Kinmel Bay and Towyn, Wales
@Si1982 @SkyHelpTeam I'm having the same problem!!
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Louis
(@AchinthaT) reported
from
Llanddulas and Rhyd-y-Foel, Wales
@SkySports Bit of a problem with the syntax of that title. Needs to be careful.
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Peter Holt L.r.p.s. ☮ 🐝 🐝 🐝 🐝 🐝 🐝 🐝 🐝 🐝
(@peteholt36) reported
from
Mostyn, Wales
@SkySports THIS CLUB SHOULD BE BANNED FROM FOOTBALL....THATS CALLED MAKING A STANCE , THIS CLUB IS THE KLU KLUK **** OF FOOTBALL/ HAVE YOU NOT GOT CCTV, IT CANT CONTROL 2,000 FANS / THIS AS MADE ME NEVER WANT TO WATCH THIS CLUB EVER AGAIN/ @MillwallFC
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Truthseeker1984
(@Truthseeker1985) reported
from
Holywell, Wales
@SkyHelpTeam I don't understand how its takes so long to have my broadband connected!! I've been waiting since 6/8 and nothing yet! Saying its down openreach and room in the junction box, then you promise it'll be 1/9 but still nothing! Saying it could be 25/9 now!! Im so annoyed
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Ab✨
(@_AbbyPearson) reported
from
Colwyn Bay, Wales
@SkyUK we’re trying to change our package and would like to speak to someone, can we have some help please before payment comes out again
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Siân Lloyd Baxendell
(@Sianybax) reported
from
Rhyl, Wales
Excellent service today @SkyHelpTeam Was told 12-5, engineer came at 12, explained problem and sorted in half an hour.
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Alpine Vending Co
(@AlpineVending) reported
from
Hoylake, England
@SkyHelpTeam @MoneyTelegraph @SkyUK taking 3 and half weeks to send an engineer to a non working set is completely unacceptable. I’ve spent 2 weeks trying to resolve the issues on the phone with you desperate not to send someone out, this is completely unacceptable service
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Frank
(@funtimefrank68) reported
from
Hoylake, England
@claudelittner @SkyUK Do you have problems with your direct debits Claude?
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Debbie Nalecz
(@debbienalecz) reported
from
Prestatyn, Wales
Best customer service ever from @SkyUK today. Phoned at 11am to report an issue to Josh who was so helpful and it’s 1pm and the engineer has just been and fixed the issue... so impressed 👏🏻👏🏻👏🏻 #CustomerService #skyq #Josh
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Gaz H 🏍️
(@gazhodgson) reported
from
Llanddulas, Wales
@SkyHelpTeam is there an issue with the mysky app I've not been able to log into it for over a week have tried even reinstalling it
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Mike Davis
(@rigsby913) reported
from
Hoylake, England
Magnificent idea. All @EFL club supporters should also cancel their @SkySports and @btsportfootball subscriptions, see how they get on without all that TV money.
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Dave (Truly ITK) Hill
(@DavvaHill) reported
from
Hoylake, England
@OfficialAlgie @SkyHelpTeam A private network with no external access
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Samantha Dyson-Lomax
(@SamanthaDyson83) reported
from
Kinmel Bay and Towyn, Wales
@SkyUK switched broadband to sky via Carphone Warehouse. Switch date today. Was reassured that there would not be a break in internet connection due to working from home but have been all day without and still not been connected. Can anyone help at all?
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Keith Durrington
(@Stacker829) reported
from
Rhyl, Wales
@SkySports @England Sorry I have seen the so called booking offences and they are quite simply atrocious, should be rescinded. This is why the player is where he is, even with something as clear as this @SkySports are still piling on the pressure, very poor judgement!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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JD Tattersall
(@TheMilesBOX) reported
@BriticalThinker @StopFundingHate @SkyUK Why do vicars hang around the elderly? Perverts!
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Megan 🤍✨
(@Megan242020) reported
@SkyHelpTeam can’t believe after so many years of being a sky customer, they can’t even knock off the price increase when they aren’t giving us the speed of internet promised. We can find better price deals being new customers with other companies but thought we’d stay loyal.
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Jack
(@august15_jack) reported
And they are back. The worst announcers in motorsport #F1 #SkySports
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𝕋𝕠𝕓𝕪 𝕄𝕒𝕤𝕤𝕠𝕟
(@Vikkelspies) reported
@SkyHelpTeam After two further calls to your helpline have got me nowhere I decided a top-down approach might be more effective. I have sent an email to your CTO describing the complete lack of problem ownership that I have experienced and calling out gaps in Sky’s customer support model.
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Clare Whitfield
(@whitfield_riley) reported
@SkyHelpTeam Thanks I will make a written complaint. It took 50 mins to be told i can’t be escalated but can have £10 off next month’s bill. but to be asked ‘what do I want to talk about’ which the call handler said his manager told him to ask me ? Sounds like a great manager 👍
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Alex Forsey
(@AlexForsey) reported
@SkyHelpTeam internet is down in Gosport. Checking connection on my account suggested an engineer. Is this a known issue in the area?
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Flosenhausen
(@flosenhausen) reported
@RAWatson69 @SkySports @PaulMerse From all the var checks AND time wasting by em. If u mean the extra minute: bmouth had a player down injured for the first minute of stoppage time. If u wanna complaim about it: it happens EVERY game, that stoppage time is ALWAYS added if someone is down injured in stoppage time
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Tom rogers
(@tommyrog31) reported
@SkySports why is my red button not working on sky to watch the Coventry match, i pay enough for the service and never seems to work #redbutton
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Matt
(@DaltonMatteo) reported
my sky box is broken and they can’t get an engineer out until the 17th, the 17TH???!!! @SkyHelpTeam absolute joke
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grant smith
(@smithmeister07) reported
@SkySports can you please explain yourselves? you charge an obscene amount for your channels including football and including BT sport yet show barely any English football?? Wtf are we paying you guys for exactly? 6 games today and only 2 on TV it's a joke 😡👎