Sky Outage Report in Saint Asaph, Denbighshire, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Asaph, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Saint Asaph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 10: Problems at Sky
Sky is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Saint Asaph, Denbighshire, Wales
The most recent Sky outage reports came from the following cities: Rhyl, Holywell and Ruthin.
| City | Problem Type | Report Time |
|---|---|---|
 Rhyl |
TV | |
| Rhyl |
Internet | |
| Rhyl |
TV | |
| Holywell |
TV | |
| Holywell |
TV | |
| Ruthin |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Saint Asaph, Wales
Latest outage, problems and issue reports in Saint Asaph and nearby locations:
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Dave (Truly ITK) Hill
(@DavvaHill) reported
from
Hoylake, England
@Kieronocall I hate to argue BUT amazingly I just called @SkyHelpTeam expecting to be on hold for hours (literally) and spent a very pleasant 50 minutes reducing my monthly bill by 40-50 quid a month with the help of a Bolton fan. The call was answered in about 30 seconds by him.
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Karen Woodham
(@KarenNWoodham) reported
from
Kinmel Bay and Towyn, Wales
@Si1982 @SkyHelpTeam I'm having the same problem!!
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Gaz H 🏍️
(@gazhodgson) reported
from
Llanddulas, Wales
@SkyHelpTeam is there an issue with the mysky app I've not been able to log into it for over a week have tried even reinstalling it
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Louis
(@AchinthaT) reported
from
Llanddulas and Rhyd-y-Foel, Wales
@SkySports Bit of a problem with the syntax of that title. Needs to be careful.
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Alpine Vending Co
(@AlpineVending) reported
from
Hoylake, England
@SkyUK why are you leaving me 4 weeks without service? This is completely unacceptable to a 25 year loyal customer who pays you £125 a month, your customer service is none existent
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Nathan Vaughan
(@NathanV11771673) reported
from
Colwyn Bay, Wales
@SkySports Shows poor mentality, small club mentality, sore losers
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Samantha Dyson-Lomax
(@SamanthaDyson83) reported
from
Kinmel Bay and Towyn, Wales
@SkyUK switched broadband to sky via Carphone Warehouse. Switch date today. Was reassured that there would not be a break in internet connection due to working from home but have been all day without and still not been connected. Can anyone help at all?
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Dave (Truly ITK) Hill
(@DavvaHill) reported
from
Hoylake, England
@OfficialAlgie @SkyHelpTeam A private network with no external access
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James Roberts
(@jamesoroberts11) reported
from
Prestatyn, Wales
@SkyHelpTeam internet is down again for 3 day running
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Keith Durrington
(@Stacker829) reported
from
Rhyl, Wales
@SkySports @England Sorry I have seen the so called booking offences and they are quite simply atrocious, should be rescinded. This is why the player is where he is, even with something as clear as this @SkySports are still piling on the pressure, very poor judgement!
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Truthseeker1984
(@Truthseeker1985) reported
from
Holywell, Wales
@SkyHelpTeam I don't understand how its takes so long to have my broadband connected!! I've been waiting since 6/8 and nothing yet! Saying its down openreach and room in the junction box, then you promise it'll be 1/9 but still nothing! Saying it could be 25/9 now!! Im so annoyed
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Ab✨
(@_AbbyPearson) reported
from
Colwyn Bay, Wales
@SkyUK we’re trying to change our package and would like to speak to someone, can we have some help please before payment comes out again
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Debbie Nalecz
(@debbienalecz) reported
from
Prestatyn, Wales
Best customer service ever from @SkyUK today. Phoned at 11am to report an issue to Josh who was so helpful and it’s 1pm and the engineer has just been and fixed the issue... so impressed 👏🏻👏🏻👏🏻 #CustomerService #skyq #Josh
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Alpine Vending Co
(@AlpineVending) reported
from
Hoylake, England
@SkyHelpTeam @MoneyTelegraph @SkyUK taking 3 and half weeks to send an engineer to a non working set is completely unacceptable. I’ve spent 2 weeks trying to resolve the issues on the phone with you desperate not to send someone out, this is completely unacceptable service
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Karen Woodham
(@KarenNWoodham) reported
from
Kinmel Bay and Towyn, Wales
@SkyHelpTeam Seems lots of people are having the same issues, so sounds like it's your end or could be with any updates that the boxes have had recently.
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Peter Holt L.r.p.s. ☮ 🐝 🐝 🐝 🐝 🐝 🐝 🐝 🐝 🐝
(@peteholt36) reported
from
Mostyn, Wales
@SkySports THIS CLUB SHOULD BE BANNED FROM FOOTBALL....THATS CALLED MAKING A STANCE , THIS CLUB IS THE KLU KLUK **** OF FOOTBALL/ HAVE YOU NOT GOT CCTV, IT CANT CONTROL 2,000 FANS / THIS AS MADE ME NEVER WANT TO WATCH THIS CLUB EVER AGAIN/ @MillwallFC
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Siân Lloyd Baxendell
(@Sianybax) reported
from
Rhyl, Wales
Excellent service today @SkyHelpTeam Was told 12-5, engineer came at 12, explained problem and sorted in half an hour.
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Mike Davis
(@rigsby913) reported
from
Hoylake, England
Magnificent idea. All @EFL club supporters should also cancel their @SkySports and @btsportfootball subscriptions, see how they get on without all that TV money.
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Peter Scrivener
(@peter_scrivener) reported
from
Hoylake, England
@Craig_Pankhurst @bt_uk @SkyUK We have the same issue in Caldy
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Emyr Evans
(@EmyrevoEmyr) reported
from
Rhyl, Wales
This would be very sad. Hopefully someone can help @rhylfc !! @FAWales @SkySports
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Ramsay
(@Digital_Dru) reported
@SkyHelpTeam Hello again. Our internet hasn't been restored yet. We're onto day 3 of an outage in my area in the North of Aberdeen. Can you please give me an update on what's happening as there hasn't been an update since the 30th of January. Is there an estimate of when it will be fixed?
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Harry
(@harry_pitt1) reported
@SkyHelpTeam Also the 3rd or 4th dip in service in the last 2 or 3 months.
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🐙ㆍW!||ż.ㆍ🇸🇦
(@UTDWillz) reported
@utddavidd Sancho got memed even by skysports within 1 month. It never stopped from rivals
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Chrystal
(@aboutchrystal) reported
@SkyHelpTeam I should add Iam a sky customer already but surely that shouldn’t make a difference if I’ve been with you 10 years?
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Ciara T.
(@Irishblue78) reported
@VialliChelseaFC @SkySportsPL Logic doesn't come into it! It's such a lazy approach. SkySports has really gone down hill.
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behappy
(@gazrfc900) reported
One thing I hate about @SkyUK is this sky Q box. Not a patch on the old boxes every 2 weeks it has no “satellite signal”. Which means everything off at mains then it magically comes on again. What’s point in a box that hers turned off every 2 weeks then on again to get signal?
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Wendy Beckett
(@mrswendyflea) reported
@SkyHelpTeam Ok. I’ve tried that. Just wondered if it was a wider issue. No worries. Will see what happens next
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Paula hammond
(@Paulaha21043676) reported
from
Lambeth, England
@SkyHelpTeam Yes all it has on the screen is" no satellite signal".but that is because they is scaffolding up.we had this for 3 weeks now
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Stuart Mackie
(@stuinblack) reported
@SkyHelpTeam Surely there has to be an estimated time for a fix? Broadband been down for almost 24hrs now
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Mark Edwards
(@83CobraKai) reported
@SkyHelpTeam Hi, yes I have. It’s an automated response telling me there is a fault (hadn’t realised 😜). It says it’s being worked on and we’ll send you a text when it’s completed. No option to speak to anyone or raise a complaint, shocking customer service!