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Sky outages and service status in Saint Asaph, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 2 outage signals in the last 24 hours around Saint Asaph, including 2 direct reports.
  • The most common problems reported in this area mention Wi-fi, TV, and Phone.
  • The most recent signal from this area was received Aug 14, 5:23 PM GMT+1.
  • 33% Wi-fi (33%)
  • 33% TV (33%)
  • 33% Phone (33%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Saint Asaph, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Saint Asaph, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 14: Problems at Sky

Sky is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Saint Asaph, Wales

The most recent Sky outage reports came from the following cities: Rhyl, Prestatyn, and Holywell.

CityProblem TypeReport Time
Rhyl Wi-fi 2 hours ago
Prestatyn Phone 23 hours ago
Holywell TV 12 days ago

Nearby cities with recent reports

Rhyl

1 recent signals

2 hours ago
Prestatyn

1 recent signals

23 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Saint Asaph, Wales

Latest outage, problems and issue reports in Saint Asaph and nearby locations:

  • jamesoroberts11
    James Roberts (@jamesoroberts11) reported from Prestatyn, Wales

    @SkyHelpTeam Still not working

  • GarethPrestatyn
    Gareth Sandilands (@GarethPrestatyn) reported from Meliden, Wales

    @MickyBancroft @SkyHelpTeam Same here ! We can’t wait 72 hours to cancel our contracts !!!

  • gazhodgson
    Gaz H 🏍️ (@gazhodgson) reported from Llanddulas, Wales

    @SkyHelpTeam is there an issue with the mysky app I've not been able to log into it for over a week have tried even reinstalling it

  • SamanthaDyson83
    Samantha Dyson-Lomax (@SamanthaDyson83) reported from Kinmel Bay and Towyn, Wales

    @SkyUK switched broadband to sky via Carphone Warehouse. Switch date today. Was reassured that there would not be a break in internet connection due to working from home but have been all day without and still not been connected. Can anyone help at all?

  • DavvaHill
    Dave (Truly ITK) Hill (@DavvaHill) reported from Hoylake, England

    @OfficialAlgie @SkyHelpTeam A private network with no external access

  • Truthseeker1985
    Truthseeker1984 (@Truthseeker1985) reported from Holywell, Wales

    @SkyHelpTeam I don't understand how its takes so long to have my broadband connected!! I've been waiting since 6/8 and nothing yet! Saying its down openreach and room in the junction box, then you promise it'll be 1/9 but still nothing! Saying it could be 25/9 now!! Im so annoyed

  • AlpineVending
    Alpine Vending Co (@AlpineVending) reported from Hoylake, England

    @SkyHelpTeam @MoneyTelegraph @SkyUK taking 3 and half weeks to send an engineer to a non working set is completely unacceptable. I’ve spent 2 weeks trying to resolve the issues on the phone with you desperate not to send someone out, this is completely unacceptable service

  • EmyrevoEmyr
    Emyr Evans (@EmyrevoEmyr) reported from Rhyl, Wales

    This would be very sad. Hopefully someone can help @rhylfc !! @FAWales @SkySports

  • DavvaHill
    Dave (Truly ITK) Hill (@DavvaHill) reported from Hoylake, England

    @Kieronocall I hate to argue BUT amazingly I just called @SkyHelpTeam expecting to be on hold for hours (literally) and spent a very pleasant 50 minutes reducing my monthly bill by 40-50 quid a month with the help of a Bolton fan. The call was answered in about 30 seconds by him.

  • AlpineVending
    Alpine Vending Co (@AlpineVending) reported from Hoylake, England

    @SkyUK why are you leaving me 4 weeks without service? This is completely unacceptable to a 25 year loyal customer who pays you £125 a month, your customer service is none existent

  • _AbbyPearson
    Ab✨ (@_AbbyPearson) reported from Colwyn Bay, Wales

    @SkyUK we’re trying to change our package and would like to speak to someone, can we have some help please before payment comes out again

  • jamesoroberts11
    James Roberts (@jamesoroberts11) reported from Prestatyn, Wales

    @SkyHelpTeam internet is down again for 3 day running

  • MartsSportPOV
    Martin Peter Smith (@MartsSportPOV) reported from Dyserth, Wales

    So many people are rattled by @SkySports being biased. Of course they are, they’re owned by @newscorp It’s no coincidence that @talkSPORT & @SkySports talk so much crap as they’re owned by the same company The same dodgy company that owns @TheSun amongst others

  • KarenNWoodham
    Karen Woodham (@KarenNWoodham) reported from Kinmel Bay and Towyn, Wales

    @SkyHelpTeam Seems lots of people are having the same issues, so sounds like it's your end or could be with any updates that the boxes have had recently.

  • KarenNWoodham
    Karen Woodham (@KarenNWoodham) reported from Kinmel Bay and Towyn, Wales

    @SkyHelpTeam It was weird, never had that before, at least the reboot for it all working again.

  • funtimefrank68
    Frank (@funtimefrank68) reported from Hoylake, England

    @claudelittner @SkyUK Do you have problems with your direct debits Claude?

  • KarenNWoodham
    Karen Woodham (@KarenNWoodham) reported from Kinmel Bay and Towyn, Wales

    @Si1982 @SkyHelpTeam I'm having the same problem!!

  • Punkdude1981
    Daniel G (@Punkdude1981) reported from Saint Asaph, Wales

    @SkyUK sort the issue with sky sports supposed to be tottenham v burnley not the waffle and footage from last nights game sort it out

  • peteholt36
    Peter Holt L.r.p.s. ☮ 🐝 🐝 🐝 🐝 🐝 🐝 🐝 🐝 🐝 (@peteholt36) reported from Mostyn, Wales

    @SkySports THIS CLUB SHOULD BE BANNED FROM FOOTBALL....THATS CALLED MAKING A STANCE , THIS CLUB IS THE KLU KLUK **** OF FOOTBALL/ HAVE YOU NOT GOT CCTV, IT CANT CONTROL 2,000 FANS / THIS AS MADE ME NEVER WANT TO WATCH THIS CLUB EVER AGAIN/ @MillwallFC

  • Sianybax
    Siân Lloyd Baxendell (@Sianybax) reported from Rhyl, Wales

    Excellent service today @SkyHelpTeam Was told 12-5, engineer came at 12, explained problem and sorted in half an hour.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • cfcsal94
    CFCSal (@cfcsal94) reported

    @cxdi55 @skytv @SkyHelpTeam As if people have not realised yet New customer = discount price to gain the business. Renewal = ACTUAL price as you've given them the business. If you cancel, you pay a cancellation fee. Moral of the story: NEVER EVER RENEW! Allow your contract to expire, then move elsewhere.

  • KamadoChef88
    Lord B of Lincs (@KamadoChef88) reported

    @cxdi55 @skytv @SkyHelpTeam Move to BT. I just did and my bill has gone down from £48 to £28pm

  • NiftyNick4
    Chippy (@NiftyNick4) reported

    @cxdi55 @skytv @SkyHelpTeam Leave, I did, went to Vodofone and have never looked back. Sky are robbing bastards

  • garngadpat
    Patrick Lowrie (@garngadpat) reported

    @cxdi55 @skytv @SkyHelpTeam They are all the same, having the same issue with virgin

  • mimxlb
    miriam lewis-brown (@mimxlb) reported

    @SkyHelpTeam no service for hours ! Come on sky we customers rely on your services ! Cant contact the outside world without wifi !

  • Carefree_WDS
    DS♟️ (@Carefree_WDS) reported

    @cxdi55 @skytv @SkyHelpTeam I have this same problem. Thankfully, Hyperoptic installed in my postcode and have been using them for for free (first 12months contract deal) and will start paying for it when the Sky contract terminates. Cant wait to send that final call/email to tell them to **** off forever

  • old_doozer
    Andy Conroy (@old_doozer) reported

    @cxdi55 @skytv @SkyHelpTeam I recently switched to Sky from NOW (owned by Sky) who had offered me a similar choice for their "Powered by Sky" service. Not only did I get it direct from Sky for £27, I also picked up a £105 new customer gift card.

  • ViAlcantra
    ViAlcantra (@ViAlcantra) reported

    @cxdi55 @skytv @SkyHelpTeam Same situation as you are ive been with Sky for a long time and renewal is shocking. Im loyal customer but they have been disloyal and im moving away from them nkw

  • Givy82
    Chris McGivern (@Givy82) reported

    @cxdi55 @skytv @SkyHelpTeam I just got sky for £25 as a new customer as BT were charging me £53 a month

  • b1ake7
    Simon Davies (@b1ake7) reported

    @SkyHelpTeam I just moved to sky today but landline is not working. Can you check please?