Sky Outage Report in Saint Asaph, Denbighshire, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Asaph, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Saint Asaph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 24: Problems at Sky
Sky is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Saint Asaph, Denbighshire, Wales
The most recent Sky outage reports came from the following cities: Colwyn Bay and Holywell.
| City | Problem Type | Report Time |
|---|---|---|
 Colwyn Bay |
Internet | |
| Holywell |
TV | |
| Colwyn Bay |
Phone | |
| Holywell |
Internet | |
| Ruthin |
Internet | |
| Rhyl |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Saint Asaph, Wales
Latest outage, problems and issue reports in Saint Asaph and nearby locations:
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Ab✨
(@_AbbyPearson) reported
from
Colwyn Bay, Wales
@SkyUK we’re trying to change our package and would like to speak to someone, can we have some help please before payment comes out again
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James Roberts
(@jamesoroberts11) reported
from
Prestatyn, Wales
@SkyHelpTeam Still not working
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Siân Lloyd Baxendell
(@Sianybax) reported
from
Rhyl, Wales
Excellent service today @SkyHelpTeam Was told 12-5, engineer came at 12, explained problem and sorted in half an hour.
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Emyr Evans
(@EmyrevoEmyr) reported
from
Rhyl, Wales
This would be very sad. Hopefully someone can help @rhylfc !! @FAWales @SkySports
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James Roberts
(@jamesoroberts11) reported
from
Prestatyn, Wales
@SkyHelpTeam internet is down again for 3 day running
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Samantha Dyson-Lomax
(@SamanthaDyson83) reported
from
Kinmel Bay and Towyn, Wales
@SkyUK switched broadband to sky via Carphone Warehouse. Switch date today. Was reassured that there would not be a break in internet connection due to working from home but have been all day without and still not been connected. Can anyone help at all?
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Keith Durrington
(@Stacker829) reported
from
Rhyl, Wales
@SkySports @England Sorry I have seen the so called booking offences and they are quite simply atrocious, should be rescinded. This is why the player is where he is, even with something as clear as this @SkySports are still piling on the pressure, very poor judgement!
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Louis
(@AchinthaT) reported
from
Llanddulas and Rhyd-y-Foel, Wales
@SkySports Bit of a problem with the syntax of that title. Needs to be careful.
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Peter Holt L.r.p.s. ☮ 🐝 🐝 🐝 🐝 🐝 🐝 🐝 🐝 🐝
(@peteholt36) reported
from
Mostyn, Wales
@SkySports THIS CLUB SHOULD BE BANNED FROM FOOTBALL....THATS CALLED MAKING A STANCE , THIS CLUB IS THE KLU KLUK **** OF FOOTBALL/ HAVE YOU NOT GOT CCTV, IT CANT CONTROL 2,000 FANS / THIS AS MADE ME NEVER WANT TO WATCH THIS CLUB EVER AGAIN/ @MillwallFC
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Alpine Vending Co
(@AlpineVending) reported
from
Hoylake, England
@SkyHelpTeam @MoneyTelegraph @SkyUK taking 3 and half weeks to send an engineer to a non working set is completely unacceptable. I’ve spent 2 weeks trying to resolve the issues on the phone with you desperate not to send someone out, this is completely unacceptable service
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Karen Woodham
(@KarenNWoodham) reported
from
Kinmel Bay and Towyn, Wales
@Si1982 @SkyHelpTeam I'm having the same problem!!
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Dave (Truly ITK) Hill
(@DavvaHill) reported
from
Hoylake, England
@OfficialAlgie @SkyHelpTeam A private network with no external access
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Gaz H 🏍️
(@gazhodgson) reported
from
Llanddulas, Wales
@SkyHelpTeam is there an issue with the mysky app I've not been able to log into it for over a week have tried even reinstalling it
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Nathan Vaughan
(@NathanV11771673) reported
from
Colwyn Bay, Wales
@SkySports Shows poor mentality, small club mentality, sore losers
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Mike Davis
(@rigsby913) reported
from
Hoylake, England
Magnificent idea. All @EFL club supporters should also cancel their @SkySports and @btsportfootball subscriptions, see how they get on without all that TV money.
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Dave (Truly ITK) Hill
(@DavvaHill) reported
from
Hoylake, England
@Kieronocall I hate to argue BUT amazingly I just called @SkyHelpTeam expecting to be on hold for hours (literally) and spent a very pleasant 50 minutes reducing my monthly bill by 40-50 quid a month with the help of a Bolton fan. The call was answered in about 30 seconds by him.
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Karen Woodham
(@KarenNWoodham) reported
from
Kinmel Bay and Towyn, Wales
@SkyHelpTeam Seems lots of people are having the same issues, so sounds like it's your end or could be with any updates that the boxes have had recently.
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Peter Scrivener
(@peter_scrivener) reported
from
Hoylake, England
@Craig_Pankhurst @bt_uk @SkyUK We have the same issue in Caldy
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Debbie Nalecz
(@debbienalecz) reported
from
Prestatyn, Wales
Best customer service ever from @SkyUK today. Phoned at 11am to report an issue to Josh who was so helpful and it’s 1pm and the engineer has just been and fixed the issue... so impressed 👏🏻👏🏻👏🏻 #CustomerService #skyq #Josh
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Truthseeker1984
(@Truthseeker1985) reported
from
Holywell, Wales
@SkyHelpTeam I don't understand how its takes so long to have my broadband connected!! I've been waiting since 6/8 and nothing yet! Saying its down openreach and room in the junction box, then you promise it'll be 1/9 but still nothing! Saying it could be 25/9 now!! Im so annoyed
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Guillaume P🇫🇷🏴🇪🇺 #FBPE
(@EastNeuk_French) reported
@SkyUK why can’t I get anyone to help add and remove channels on my SkyQ?
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Marc Patterson
(@MarcPatterson89) reported
@SkySports At least he wont have to wear that awful 2021/22 kit
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Deborah Breatcliffe
(@debbreat) reported
@SkyHelpTeam only been a customer of sky broadband since Friday and already no service!
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Bluenose55
(@Bluenose_55) reported
@SkySports Get a ******* grip! lost all respect for Messi, crying because his £50/70m a year contract could not get renewed. I certainly don't feel any sympathy for you, none whatsoever. Grow ******** up and stop acting like a spoiled brat.
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M
(@M18845184) reported
@SkyHelpTeam Why don’t you have an online chat available for customers to use? All I want is one of your customer services people to re send the signal down to my box. I don’t wanna be sat on hold for 6 hours and then explain to someone how to do their job 🙄
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Loubie lou
(@Loubie321967) reported
@SkyHelpTeam internet has not been working since last night and I have tried all the steps to rectify it.but still not working. I am in Doncaster. South Yorkshire
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Piyush Joshi 🇮🇳
(@piyushjsh2611) reported
@jameslee1000 @SkySports Forget Messi Barca can't even register all the new signings.... The club has been run by Clowns. The people of Catalunya should just kick those handlers out of management by force they are determined to burn the club down to the ground.
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PS
(@steeleyp_) reported
@SkyHelpTeam @danielwilks10 You need the basic entertainment channels before you can add Sky Sports. This Sky ‘help team’ seems to be full of people who haven't got a clue what they're doing and giving it incorrect information
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Amanda👩🏽💻
(@amandafclark) reported
Is @SkyHelpTeam down again ?? No internet
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Dark Angel 73
(@leigh_savage) reported
@SkyUK why is it long term customers 15 years plus never get the same good offers on upgrades. as brand new customers