Sky Outage Report in Connah's Quay, County of Flintshire, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Connah's Quay, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Connah's Quay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 16: Problems at Sky
Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Connah's Quay, County of Flintshire, Wales
The most recent Sky outage reports came from the following cities: Liverpool, Upton, Prenton, Chester, Bromborough, Holywell and Flint.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Wi-fi | |
| Liverpool |
Internet | |
| Upton |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Connah's Quay, Wales
Latest outage, problems and issue reports in Connah's Quay and nearby locations:
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Lauren Ditchfield
(@laurenditch1996) reported
from
Liverpool, England
@SkyHelpTeam worst customer service ever!, rang twice and each time put on hold because they finished at 9 oclock and didnt wanna speak on the phone bare in mind i rang at 8:30! Both advisors each time put me on hold then phone down
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam total garbage coronation Street won't play
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
No customer support from @SkyUK left withought tv can't get through on phone only available for new customers so stuck withought tv
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam gonna have to phone sky when I'm off this tv needs replacing to many problems been having trouble switching on had to unplug when I reboot need to reset tv audio no can no longer get audio through sound system and having to keep putting WiFi password in
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam Then I need to warn people how bad sky glass is because of the false advertising not criticising sky but lots of probs with glass
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Philip whitehurst
(@Toffeewolfie) reported
from
Liverpool, England
@SkyHelpTeam hi... problem with sky plus hd remote control.. Works perfectly well apart from volume control.. It comes up that the batteries need replacing...this also comes up when you put new batteries in... Any ideas...
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Andy Cooper
(@CoopsLCFC) reported
from
Penyffordd, Wales
@SkyHelpTeam Yes have done. Speed in to router is fine and in most rooms it is fine. But it is very patchy and slow in the rooms at the back of the house (I guess furthest from the router) I’m typically getting 60-70 mbps in front of house but 30 or lower in the back
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Paul Morris
(@moggsy100) reported
from
Connah's Quay, Wales
@SkyHelpTeam @SkyUK so after been a sky customer for 22 years and now a vip diamond customer all you can offer me is £4.50 off my monthly £79.50 bill when a new customer can get my package for £49 per month is a total disgrace. Time to look for another supplier!! Absolute joke
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jamie
(@jamie58035702) reported
from
Liverpool, England
@SkySports all reporting on city now but why have yourselves and anyone else in the media been calling them out from day one instead of having ye tongue up there hoop all these years, when we’ve all know they’ve been corrupt as ****
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Paul Morris
(@moggsy100) reported
from
Connah's Quay, Wales
@jimbrown1967 @SkyHelpTeam Are you sure you spoke to the correct cancellations department?? @(not the Indian call center) I was same as you paying £79.50 as a 22 yr customer. Renewals could only know £4 off pm. Got the the right dept today and she added mega deals and now paying £56.50 pm on 18mth deal.
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Philip Sutton
(@Phil5103) reported
from
Liverpool, England
@SkyUK really? REALLY? WTF? is there nothing else to report? I don't want to listen to a US judge repeating herself 20 times.
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam skyglass breaks down more than it works keep getting promised help from sky and still nothing
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam so sky do not help existing customers no helpline only open to new customers while everyone else has to struggle with no tv thanx sky
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam sky glass tv needs to go back can't use my audio system did contact u been no help and now getting crackling either swap my tv or cancel it and full refund on my payment please
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Andy Cooper
(@CoopsLCFC) reported
from
Penyffordd, Wales
@SkyHelpTeam we are getting very poor WiFi speeds in the back of our house. Means sky multi room doesn’t work properly. I could really do with a booster but it is literally impossible to find a phone number or a way to message you
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam When I 1st got glass the sound system worked then not sure how many months ago it stopped the sound system cost me £1600 did mention this to u and u and gave u all the information u were looking into it but never got back, if I can't use my own audio then the tv is no good to me.
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Cat
(@cathelizabeth) reported
from
Penyffordd, Wales
@SkyHelpTeam can someone please help me. Im trying to cancel my tv subscription but I have forgotten the account password so the call centre won’t speak to me!! I have access to the account online and pay the bills but they won’t speak to me because of this password!!
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Philip whitehurst
(@Toffeewolfie) reported
from
Liverpool, England
@BBCOne @skyuk..why isn't #bloodlands on sky catch up yet.... Is there a problem...
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Ben
(@PGCE2009) reported
from
Guilden Sutton, England
This is such a poor punditry team for a North London derby. All talking over each other. @SkySports
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knocker
(@paul_james7) reported
from
Birkenhead, England
@SkyHelpTeam got super fast broadband and we wasn't getting Internet upstairs so they sent me a booster box out said free of charge because we should be getting such speed that we wasn't, just checked me bill and they're charging me for the box and delivery, avoid sky, terrible
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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@dave_boy
(@dave_boy) reported
@SkyHelpTeam Nope, never been on there, just Sky Sports showing on the bills.
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#Teuchter
(@NorthernWeez) reported
@SkyHelpTeam is there any issue with phone lines in Kirkintilloch Glasgow? Can dial out but not able to receive calls?
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Ruth Thorpe
(@ruththorpe1992) reported
@SkyHelpTeam It was but this morning I’ve received a text to say they’ve sorted the issue without coming out. And yes my wifi is working but at the moment my sky Q box won’t connect to it.
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Gareth Graham
(@gramper78) reported
@SkyHelpTeam @skytv @WeAreOpenreach worst service ever!!! Almost 7 weeks no Wi-Fi and daily calls to just be told it will be fixed tomorrow!! 7 weeks!! Still taking DD payments and no Managers available to deal with our complaints!! Worst company!!! #awfulcustomerservice
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Gareth Graham
(@gramper78) reported
@SkyHelpTeam Thanks Nicole but I don’t think you do, I work from home as does my wife we had had to travel to family members houses to use their internet and now since purchased a single to provide a service you cannot at my own expense and company keeps giving me broken promises
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Stephen McElhinney
(@smcelhinney) reported
This has to be illegal. 29 mins on the phone, holding, just to cancel my @SkyIreland / @SkyHelpTeam account. I know exactly why they "force" you to call them, retention targets etc, but this seems criminal in this day and age.
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Paul Carver
(@paulcarver1971) reported
@macmisanthrope @SkySports Tackle was so bad he missed!
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Brian Lara Badger 🦡
(@Cricket1406) reported
@JeffStelling @SkySports Very helpful abusing officials given the problem the game has. Always the referees fault for players failures 😵💫 @refsupportuk
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Me
(@natrob64) reported
@SkyHelpTeam I need help amending my package as some parts are expiring - how do I contact you?
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CarExplorer
(@CarExplorer5) reported
@SkyHelpTeam I am getting very pissed off with your Broadband service. Keeps dropping and when it is connected, unusable. You have identified that I am not getting the service I should but you are doing nothing about it.