Sky Outage Report in Runcorn, Borough of Halton, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Runcorn, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 26: Problems at Sky
Sky is having issues since 03:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Runcorn, Borough of Halton, England
The most recent Sky outage reports came from the following cities: Liverpool, Leigh, Chester, Prescot, Warrington, Northwich, St Helens, Widnes and Bromborough.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Leigh |
Wi-fi | |
| Liverpool |
Internet | |
| Chester |
Wi-fi | |
| Liverpool |
TV | |
| Prescot |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Runcorn, England
Latest outage, problems and issue reports in Runcorn and nearby locations:
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Gary Savage
(@sav4efc) reported
from
Liverpool, England
Who are these imbeciles talking transfers on Skysports news now. Never seen any of them before in my life. Cant be journos cause I would have give them shit already!!
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Lee Johnstone
(@lee_johnstone84) reported
from
Runcorn, England
@SkyUK cant actually believes how bad your internet is. No other device connected to the internet other then the TV and still its buffering trying to watch @thekillers from last night ruining my @GlastoFest experience
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Wesley D Woolfall ⚡⚡
(@Lizz78095) reported
from
Lymm, England
@SkyHelpTeam @SkyUK morning Sky seem to be Problems out Side can not use the Network so u know up u can get someone to check it Up thanks
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lynchyp3
(@lynchyp3) reported
from
Birkenhead, England
@SkyUK disgraceful service! No internet for day 2... impossible to complain other than this tweet...
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Ish
(@jeisheeh) reported
from
Liverpool, England
This Transfer Talk show on @SkySports is just about the worst thing I’ve ever seen. Absolute blankets. My eyes need wheelchairs. #TransferTalk
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Wayne Goodison
(@wayneg4) reported
from
Leigh, England
@hairyhatton @SmokeyTimRobbo @WeAreCrewe @Scoff1959 @SkySports 😂 I just ran up and down a lot....
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lynchyp3
(@lynchyp3) reported
from
Birkenhead, England
@SkyUK amazing Sky Engineer tried fixing our problem since Monday Sean Lightfoot.. absolute credit to your company!
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garethtolley
(@garethtolley) reported
from
Liverpool, England
@SkyHelpTeam literally the worst service I have ever had if your looking for broadband and tv DO NOT go with @SkyHelpTeam not interested in resolving your problem
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Alfred Dewsbury
(@alfdewsbury) reported
from
Northwich, England
@SkyHelpTeam Can't access my wife's Sky account. Her user name, password, and security questions are all rejected so can't change her password. I sent her an email but have had no notification that it has arrived. Seems to be many, many people with similar problems.
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Alfred Dewsbury
(@alfdewsbury) reported
from
Northwich, England
@SkyHelpTeam Still can't sign in to Sky. Tried ringing but "we are very busy but will answer your call within half an hour". Oh, the MySky app still works so I can see how much money they are taking from my account!
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Andrew Jones
(@x17aej) reported
from
Liverpool, England
@SkyHelpTeam Hi, I have lost my connection to my email for the last 36hrs. All attempts to reconnect / change password & even using the captcha fails every time. Please help
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Claire Weston
(@LiverbirdClaire) reported
from
Roby, England
@SkyHelpTeam absolutely gutted I’ve had to cancel my tickets to rod Stewart because my mum uses a wheelchair and no disabled spaces left was so happy when I won too😭
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LeythDave
(@leythdave) reported
from
Tyldesley, England
@SkyHelpTeam I have a problem playing @YouTube through my Sky Q box. It freezes when the adverts start. Plus BB connection keeps lagging/buffering.
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Dave McCormack
(@davemc_exile) reported
from
Warrington, England
Really frustrated with @virginmedia customer service - or lack of customer service can’t give us the correct information, 4 calls and been put on hold for 13 minutes with out being told why - @SkyUK are you any better might give you a call
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Sarah Wetherell
(@sarahwetherell) reported
from
Northwich, England
@SkyUK worst service from you currently. Should have known when it took 30 mins to answer my initial sales call you would be crap at service calls.
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Andrew Jones
(@x17aej) reported
from
Liverpool, England
@SkyHelpTeam shocking service. Iwithout any tv for over 30hrs. Technical fault & and no signal.I pay premium rates for this - the Weather is fine golf & cricket being played today most disappointed having left @virginmedia a few years ago and i need to go back to them now
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Wireknox
(@wireknox) reported
from
Warrington, England
@lonnyypops @Saints1890 @SkySports @TheRFL Thats awful.
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G-Mac
(@GreggMac11) reported
from
Warrington, England
@SkyHelpTeam Can you please provide me with a number for the Sky Help text service as I simply don’t have the time for another 1.5 hour wait on the phone today. Thank you
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Mike ♠️
(@Mike_H_1977) reported
from
Seaforth, England
@BBC can you block the signal to me please. I refuse to pay for something I don’t want but is forced upon me. @SkySports don’t force me to buy them as I do t want it. Seems like you’re extorting me.
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lynchyp3
(@lynchyp3) reported
from
Birkenhead, England
@SkyHelpTeam @sky disgraceful service... still no internet and trying to contact other than this tweet is impossible 🥵
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Abhishek Bose অভিষেক বোস
(@imtheotherbose) reported
@SkyHelpTeam after having endless chat with so many folks from so many departments since 3 months, your network team couldn’t solve the problem. Every call same questions, same answers but different agent. So after 5 years, I quit. #Incompetence
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the mrs
(@gman0783) reported
@bt_uk are absolute rip off merchants. I signed up for broadband at £29.99. This month they have increased their prices and it’s now £42.30. I will never ever sign with BT and will tell everyone to avoid. @SkyUK is the way forward. Gutted I’m locked in to such a greedy company
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Michael Kiernan
(@Michael23529243) reported
@SkyHelpTeam I’ve already tried to call, I was hung up on, I tried again I was told after pressing option 4 that you were unable to help with my query… Cab you help?
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Maury’s Lie Detector
(@sourcherrypop) reported
@SkyHelpTeam My blank phone screen because sky broadband has suddenly dipped every five minutes and I can’t do the **** I need to
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the mrs
(@gman0783) reported
@bt_uk If this is how you treat your loyal customers then @SkyUK will soon be getting an influx of new customers. That increase is ridiculous and so soon after you offered me that deal of £29.99. New customers need to run for the hills
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Rachel MacDonald
(@rachel_m_03) reported
@SkyHelpTeam broadband just came back on after being off sconce before mid day only had 1 FULL DAY of broadband seriously not happy with the service I have been provided with
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Fiona Miles
(@fimiles24) reported
@SkyHelpTeam can anyone help me. I just want to do an online chat to ask a couple of questions?!
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JellyBabyKid
(@JBKid7) reported
Hello @SkyHelpTeam ! Can you help please? The Sky go app is only giving me the option to download this week's episode of The Equalizer to my Sky box & not my laptop. Tried to download it to my Sky box, it only downloads in HD not SD & crashed my Sky box. Twice! Help?!Thanks!
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Simon Watts
(@simonwatts17) reported
@SkyUK Thanks mate! Asked to cancel on 18+ April due to move abroad. Instead got cancelled today, 5 April. Spent hour on phone to be told that the acct is gone once cancelled! Error couldn't be fixed. This after 6yrs paying £100+ pcm. What a waste.
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Stephen Byrne
(@StephenByrne86) reported
Just going to go full Karen for a second to say that transferring to @SkyUK @SkyHelpTeam Broadband service has been an unqualified disaster and anyone considering going with Sky as their internet service provider should avoid them like the plague.