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Sky Outage Report in Runcorn, Borough of Halton, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Runcorn, Borough of Halton, England 12/01/2025 01:35

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Runcorn, Borough of Halton, England

The most recent Sky outage reports came from the following cities: Liverpool, Leigh, Chester, Prescot, Warrington, Northwich, St Helens, Widnes and Bromborough.

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City Problem Type Report Time
United KingdomLiverpool TV
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLeigh Wi-fi
United KingdomLiverpool Internet
United KingdomChester Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

  • chezr911 Cheryl Corless (@chezr911) reported from Warrington, England

    I love getting cut off 3 times during phone calls @SkyUK. Customer service is that awesome that they don't phone back they leave you to get back in the queue that 'could be more than 30minutes' 👍 all I want is a cost for multiroom but it seems that is too much to ask!

  • AndrewCarberry Carbs (@AndrewCarberry) reported from Warrington, England

    @stevo_g1992 @SkyUK @WeAreOpenreach The engineer was very apologetic for getting their late...however what really frustrated me was that I booked it 4.5 weeks ago and I was told I would be seen early in the day. If I'd known they'd been late I could have worked the morning. Sorry 2 hear that you have had issues 2

  • mattyhudson86 Matthew Hudson (@mattyhudson86) reported from Seaforth, England

    @SkyHelpTeam our sky broadband has disconnected less than a week after joining from bt where we never had problems I’ve ran all the diagnostic checks on your website before you ask me to do that

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @oasismark @SkyUK @giffgaff Both use O2 network so it should be fine.

  • Wesley33257712 Wesley D Woolfall⭐⭐⭐⭐ (@Wesley33257712) reported from Lymm, England

    Look like problems one more with the internet @SkyUK @SkyHelpTeam

  • Geo1604 George Caulfield (@Geo1604) reported from Liverpool, England

    @SkyUK has got to be the worst customer service ever

  • tconroyjnr Thomas Conroy (@tconroyjnr) reported from Liverpool, England

    @SkyNews @SkySports What a ****. And there lies the problem.

  • LizHannah25 Liz Whitehouse (@LizHannah25) reported from Garston, England

    @SkyHelpTeam Hi ET If you read my tweet you will see I checked my service, and I already followed the steps in resetting my modem. The internet light is amber, it is not an issue my end. It is clear there is a wider issue, please help and not divert attention

  • smiley_fraggle Fraggle (@smiley_fraggle) reported from Warrington, England

    @TalkTalk @SkyUK In additon I've requested a cancellation tonight via your live chat. Apparently your system down for "maintenance" so you're unable to action this today. I've screen grabbed both conversations with date stamps. Incase i need to provide written proof of my original request.

  • sarahsuttonx sarah (@sarahsuttonx) reported from Newton-le-Willows, England

    @SkyUK No broadband, wifi, tv, NOTHING for the past hour. I hope you're going to reimburse everyone considering the extortionate amount we're paying per month for absolute shit!

  • richard4481 Richard Jenkins (@richard4481) reported from Garston, England

    @SkyHelpTeam hi my internet has been dropping for the last 2 nights need some help 👍

  • natalie_2917 scousenatalie 😘 (@natalie_2917) reported from Liverpool, England

    Never ever taking out a sky tv package again cannot wait to end this contract tried to downgrade my tv today cause no one bothers with it and they are trying to charge me £60 to do it absolutely jokes ... avoid!! @SkyUK

  • andym1908 Andrew (@andym1908) reported from Warrington, England

    @SkyUK if this is yr responsible to help . I suggest you shove it up yr arse .

  • davidh0189 David Hodgson (@davidh0189) reported from Warrington, England

    @SkyHelpTeam Sky at last have confirmed there are problems in the NW

  • hobojouk Joanne Sartorius (@hobojouk) reported from Ellesmere Port, England

    @SkyUK trying to contact sky to cancel broadband but number is giving me a dead tone.

  • dbimo1980 David Bimson (@dbimo1980) reported from Birkenhead, England

    @SkyUK same shite customer service as the fibre connection

  • humfmeister Reysan (@humfmeister) reported from Birkenhead, England

    That's me done with @SkySports @SoccerSaturday The RS love-in is disgraceful. Worse still the know-nothing Father-in-law is here & thinks we should support them as they're a local team. Just need to convince my lad we can survive without Sky... #biasedbeyondbelief

  • HelenSocKnowHow Helen Ball (@HelenSocKnowHow) reported from Liverpool, England

    @icklepickle @CallmeDownsie @SkyHelpTeam But running down our data allowance 🙈😳

  • Wesley33257712 Wesley D Woolfall⭐⭐⭐⭐ (@Wesley33257712) reported from Lymm, England

    @SkyUK network not working internet so u know hopefully u fix it Sky @SkyHelpTeam

  • smiley_fraggle Fraggle (@smiley_fraggle) reported from Warrington, England

    @TalkTalk So i did the below & spent over an hour last night speaking to you guys. You ran tests, changed settings, took details & told me to switch it off again. Problem remains. I've been your customer for all of a week. I'm beyond disappointed. Id like to cancel and return to @SkyUK

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • BitOfARadge Lynne M (@BitOfARadge) reported

    @SkyHelpTeam Yeah that would be OK if I actually had broadband and testing didnt cut out 🙈 #justsayin #weetabixandbeans

  • 7govscott 𝙎𝘾𝙊𝙏𝙏𝙔 𝙂 (@7govscott) reported

    .Absolutely horrendous customer service by @SkyHelpTeam. I joined this evening. Couldn’t link to my new account as I had an account many many years ago. After an hour on phone I’m no further forward. Fobbed off at every turn! How no one at Sky remove my old account is 😳😮😡!

  • SecurityRollo Rollo Davies F.ISRM MSyI (@SecurityRollo) reported

    @semsnet @TrooliFibre @SkyUK Amazes me how South Korea can provide Gigabit services to practically the entire population, but huge swathes of the UK can barely get a fast enough service for a Zoom meeting. Have a good weekend. 🍻

  • EnzymeQ10 V (@EnzymeQ10) reported

    @gemlforshaw @MatterfaceJaime @SkyHelpTeam T.Wells been bad all afternoon/evening too.... resetting it every few minutes so must be an issue!

  • OswinOswald223 Oswin | BLM ACAB | 🏳️‍⚧️ (@OswinOswald223) reported

    **** I need to compile a list of all the games I have in a easy to access location. And I would do it on a Raspberry Pi plugged directly into my router..but someone decided to make the @SkyUK broadband router without a USB port. And I need Powerline to my desktop..

  • PynegarKeilan Slim (@PynegarKeilan) reported

    @SkyHelpTeam SORT YOUR ******* **** WIFI OUT. NOTHING BUT ISSUES, ******* USELESS

  • icequeen2912 Tina Falzon 🇫🇮🇪🇺🇲🇹🇬🇧❄ (@icequeen2912) reported

    @SkyHelpTeam I have, no use! Did send an email as the connection was so bad that the phone line through web page didn't connect... waiting for someone to call back

  • liammck12 Liam P S Mckinlay (@liammck12) reported

    @SkyUK come on man, I’ve had the tech out this week already to fix my internet and now it’s away again 🤪🤪

  • danks350 Wayne Danks (@danks350) reported

    @SkyHelpTeam No outage. Wifi to hub works fine but no internet

  • EnzymeQ10 V (@EnzymeQ10) reported

    @gemlforshaw @MatterfaceJaime @SkyHelpTeam *Thought you meant Kent Gillingham, not S.West, so it's across country issue by looks of it.