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Sky outages and service status in Runcorn, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 11 outage signals in the last 24 hours around Runcorn, including 11 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and TV.
  • The most recent signal from this area was received Aug 14, 5:22 AM GMT+1.
  • 38% Phone (38%)
  • 29% Internet (29%)
  • 17% TV (17%)
  • 8% Total Blackout (8%)
  • 8% Wi-fi (8%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Runcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 14: Problems at Sky

Sky is having issues since 04:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Runcorn, England

The most recent Sky outage reports came from the following cities: Liverpool, St Helens, Warrington, Prescot, Ellesmere Port, Northwich, and Chester.

CityProblem TypeReport Time
Liverpool Internet 4 hours ago
St Helens Phone 13 hours ago
Liverpool Phone 13 hours ago
St Helens Phone 13 hours ago
Warrington Phone 13 hours ago
Liverpool Phone 14 hours ago

Nearby cities with recent reports

Liverpool

5 recent signals

4 hours ago
St Helens

5 recent signals

13 hours ago
Warrington

1 recent signals

13 hours ago
Prescot

1 recent signals

14 hours ago
Ellesmere Port

1 recent signals

14 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

  • OxdwOxdw1
    Woolfall 👑 🍀🍀🍀 lucky king (@OxdwOxdw1) reported from Lymm, England

    There was trouble 😐 with the network line so u know @SkyUK not in home outside @SkyGroup

  • Toffeewolfie
    Philip whitehurst (@Toffeewolfie) reported from Liverpool, England

    @BBCOne @skyuk..why isn't #bloodlands on sky catch up yet.... Is there a problem...

  • BlackburnBen95
    BlackburnBen (@BlackburnBen95) reported from St Helens, England

    @SkySports Can't wait to cancel my subscription, absolute trash

  • mattyb743
    Matthew Buck (@mattyb743) reported from Warrington, England

    Never mind Ronaldo. Why an earth have they not put Leicester City VS Manchester City on the telly? The black out doesn't even effect this because why are they only showing 1 match on Sunday? #Baffled #PremierLeague @premierleague @SkySports

  • WillNesbit78
    Will Nesbit (@WillNesbit78) reported from Rainford, England

    @liamgallagher @mcOOey Hang on mate. Cancel by all means, but don't associate @SkySports and their massive red bias towards scousers. You should know most of us are Evertonians.

  • LynseyF85
    Lynsey Finney (@LynseyF85) reported from St Helens, England

    @ChrisElston1912 @SkySports That's if Wane plays him. Benched him last year v Samoa and didn't name him full stop year before v Tonga I think it was. Tickled me last year, he gave it the big'un during the Samoan haka then sat down on bench!

  • sianaddison
    sian addison (@sianaddison) reported from Warrington, England

    @SkyHelpTeam @cordGR63 No point in going online to check! The tool is down also! Never anything but issues with the service you “supply”

  • mikenairn8
    Michael (@mikenairn8) reported from Liverpool, England

    @Maverick85P @SkyHelpTeam @skytv Just cancelled my TV package lad after 11years as the price is soaring now. Also got my broadband and 3 mobiles with them ha. Platinum customer but just pay the same as everyone else

  • Widget76
    Iain Watret (@Widget76) reported from Ellesmere Port, England

    @SkyHelpTeam Hi Tony, I was running that test repeatedly through yesterday afternoon, evening and night and each time it just told me there is a problem and it’s usually fixed within a few hours. It seemed to take till nearly breakfast time to be up and running again.

  • AmandaM19322543
    Amanda McKenzie (@AmandaM19322543) reported from High Legh, England

    @SkyHelpTeam Hi I have a sky mobile account but the email I registered with is no longer valid therefore I cannot log in to sky I D. Please help Thanks Neil

  • HeyLittleJude
    JUDΣ (@HeyLittleJude) reported from Liverpool, England

    @JimBoardman The break music … gives me Sunday blues even when I’m not working next day (and we’re winning). Time for a complete revamp, @SkySportsPL @SkySports. #stopthisflame #stopthissong

  • janine_sq22
    Janine Suzanne (@janine_sq22) reported from Birkenhead, England

    @SkyHelpTeam 50 min wait on the phone, is there an email I can write to? Previously informed cannot change Sky+ to SkyQ but after research I cannot see the problem? I would like to update my account but online it is not easy to navigate this! Any help?

  • woolfall56163
    Wesley Damian Woolfall (@woolfall56163) reported from Lymm, England

    All time hope the network work right @SkyUK @SkyCinema @vuecinemas

  • Crosby71
    Lee 🖤💛 (@Crosby71) reported from Liverpool, England

    Holy ******* ****, can someone on @SkySports ask Souness if he's ok, he called Everton fabulous 😱

  • salalpha69
    🖤S.A.L.🖤 (@salalpha69) reported from Warrington, England

    @SkyHelpTeam I have inboxed you, been back with you for just 1 month and already the wrong payments are being taken! Nearly double!!! This is why I cancelled with you last time. Please respond before I cancel

  • Louise_28x
    Louise Martin (@Louise_28x) reported from St Helens, England

    @SkyHelpTeam my Internet has dropped out now every single day for a week 🙈 the app is saying there's no issues in the area?

  • PGCE2009
    Ben (@PGCE2009) reported from Guilden Sutton, England

    This is such a poor punditry team for a North London derby. All talking over each other. @SkySports

  • WesleyDamianWo3
    Wesley Damian Woolfall (@WesleyDamianWo3) reported from Lymm, England

    I hope the network gets fixed outside @SkyUK

  • cherylhoughton5
    Cheryl Houghton (@cherylhoughton5) reported from Widnes, England

    @SkyHelpTeam been trying to get through to you today as my broadband isn't working done everything it's said to do via mobile phone still nothing it's keeps saying access point full can you help please.

  • LynseyF85
    Lynsey Finney (@LynseyF85) reported from St Helens, England

    @ChrisElston1912 @SkySports The other week when he failed his HIA, you'd think he was at death's door the amount of times they said he won't be playing 2nd half. He'll be playing hide and seek when the aussies come to town cuz he'll **** himself.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • car88499367
    Gary (@car88499367) reported

    @cxdi55 @skytv @SkyHelpTeam Phone them and say you want to cancel they will soon cut your cost. But then again **** sky off and get a firestick

  • sexy_betty_boop
    Christine Caulfield (@sexy_betty_boop) reported

    @SkyHelpTeam whats going on noone in my family can make calls even with WiFi on. Please fix this

  • EricfromErskine
    Eric Robinson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@EricfromErskine) reported

    @SkyUK @SkyHelpTeam Sky mobile not working. Sky q apps not loading. Followed menu instructions to contact you on 03337591024. Called using internet but call drops repeatedly after answer announcement. Postcode PA8

  • edujones14
    Ed Jones (@edujones14) reported

    @cxdi55 @skytv @SkyHelpTeam I’m on a deal with sky. £43.50 monthly list price £30.50 after discount, 12 months left on contract. The emailed me to say it was going up to £33.50 so raised a complaint. They’ve adjusted me to £22.00

  • StebobM
    Man of Stevenween 🎃 (@StebobM) reported

    @SkyHelpTeam phone network is down

  • PitchSnitch
    Outside The Box (@PitchSnitch) reported

    @SkyHelpTeam fix this Or at least ell us what’s happening? Also include how much compensation I can expect. Not ******* good enough

  • Oscarsaurus
    Oscar (@Oscarsaurus) reported

    @cxdi55 @skytv @SkyHelpTeam I had the same problem and spent about 2 hours on live chat with them because I'm a stubborn ***. Got them to reduce the price to what it would be for a new customer by telling them that if they didn't honour the price I would be switching providers immediately.

  • truthtellerGB
    TheseColorsDontRun (@truthtellerGB) reported

    @cxdi55 @skytv @SkyHelpTeam The joke is that you are paying so much for so little service. Cancel and move on.

  • pbmj4y
    J (@pbmj4y) reported

    @themcbenn @BarcaUniversal @SkySports being a poor club is a good thing if it means owning Vardrid & winning domestic trophies every year

  • macduffy74
    macduffy74 (@macduffy74) reported

    @cxdi55 @skytv @SkyHelpTeam Still having issues with broadband through Sky. Keep giving me a new router and same issue and problem with service and coverage. Apparently a VIP customer but new customers get better cost and service. Awful.