Sky Outage Report in Runcorn, Borough of Halton, England
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The latest reports from users having issues in Runcorn come from postal codes WA7.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Runcorn, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (12%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Runcorn, Borough of Halton, England
The most recent Sky outage reports came from the following cities: Liverpool, Runcorn, Chester, Widnes, St Helens, Prescot, Birkenhead, Winsford, Northwich, Leigh and Warrington.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Wi-fi | |
| Runcorn |
TV | |
| Chester |
Wi-fi | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Widnes |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Runcorn, England
Latest outage, problems and issue reports in Runcorn and nearby locations:
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Day 4 and still no change from @SkyUK broadband speed, and still not hitting the “guaranteed minimum speed”. 6 more days for them to fix it...
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Wesleyworld3
(@wesleyworld3) reported
from
Lymm, England
@CardoScalaRider Still waiting & still not working the page still have same message there still fixing the line that come from you away not here in home night @SkyUK
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LeythDave
(@leythdave) reported
from
Tyldesley, England
@SkyHelpTeam I have a problem playing @YouTube through my Sky Q box. It freezes when the adverts start. Plus BB connection keeps lagging/buffering.
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Reysan
(@humfmeister) reported
from
Birkenhead, England
Can't help thinking there's 4 Premier League clubs who could have helped their neighbours @buryfcofficial and @OfficialBWFC. Shame too on the @EFL @premierleague and the scum that is @JimWhite and @SkySports and their abhorrent countdown clock. #nerofiddledwhenromeburnt
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Ya Ma's Athletic
(@philroue10) reported
from
St Helens, England
@SkyHelpTeam internet playing up again day 10. Many attempts to call through but after 30 mins of waiting i cant be bothered. Funny when i wanna add service its like fatest finger 1st. BB on and off like a light switch. Think time for a change. Done all the scipted test #boring
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Charl
(@charl_byrne) reported
from
Birkenhead, England
@SkyHelpTeam Hi, my grandparents are trying to add BT sport to their package, but they are struggling & BT haven’t been much help. Is there a phone number to call as they are in their 80s & don’t use internet. Thanks
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Jimmy Norton
(@jimmy_norton1) reported
from
Tyldesley, England
@mgallagher90 @SkyCricket @SkySports different videos of it scattered all over the internet. never get bored of it
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cally lfc87
(@cally8787) reported
from
Liverpool, England
Shock 12.41,no sign of @OpenreachHelp engineers to fix my @SkyUK broadband even tho sky once again for the 4th time this wke assured me they be out this morning, shock day 7 no internet no engineer another palm off awful service on both parts yet again leaving me with no internet
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cally lfc87
(@cally8787) reported
from
Liverpool, England
@WeAreOpenreach @OpenreachHelp according to @SkyUK its ur doing the fact they’ve booked out my engineer through your company and am still waiting 6 days on no internet no engineer, care to explain who’s fault is this because it’s absolutely shocking service on both ur parts
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cally lfc87
(@cally8787) reported
from
Liverpool, England
Another 25 minute on the phone to @SkyUK in 3 days over an engineer they promised would be out yesterday wonder if I’ll get any compensation back for the loss of services plus all the money it’s cost me ringing helplines no probably not Cos it’s not sky’s problem it @openreach
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cally lfc87
(@cally8787) reported
from
Liverpool, England
@SkyUK awful company awful service 6 days now no internet apparent engineer coming out yet still sign of any engineer, ring up to be told outreach is the company. Dealing with fixing it and it’s out ur hands 6 days now it’s a joke awful joke quick enough to take the money tho.
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Dave Woodward | Ubisoft 🌟_Player 2018 |
(@DaveWoodwardAC) reported
from
Birkenhead, England
@SkyHelpTeam having issues with my email account once again it has logged me out and changed my password getting sick of this now
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S J English
(@ghe4m) reported
from
Liverpool, England
Thankfully England’s 2 games are on @ITVSport not @BBCSport which means I will be able to watch them. I can’t how sometimes the bbc get them what with it bring a subscription service like @SkySports
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam @SkyUK I’ve tried a PM, I’ve been told to wait 10 days. Given my speed hasn’t changed since the service was installed 3 days ago I don’t anticipate it changing over the next 7 days. You’re failing to meet the guaranteed minimum speed so let’s see if you can meet it in a week’s time.
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cally lfc87
(@cally8787) reported
from
Liverpool, England
@OpenreachHelp care to explain why am still waiting for an open reach engineer 6 days on through @SkyUK internet according to them it’s open reach faukt and it’s out of their hands yet here I am 6 days later still no engineer still no internet shocking service on both parts
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LeythDave
(@leythdave) reported
from
Tyldesley, England
@SkyHelpTeam Wifi is terrible in this house, contract is nearly up, I'm looking around...
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
So that’s @virginmedia cancelled off and their poor effort at a service. I had more reliable service with dial-up! Now signed up with @SkyUK and hoping they can at least provide me internet that I can use for a day without it going off constantly.
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garethtolley
(@garethtolley) reported
from
Liverpool, England
@SkyHelpTeam literally the worst service I have ever had if your looking for broadband and tv DO NOT go with @SkyHelpTeam not interested in resolving your problem
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pdbeefy
(@pdbeefy) reported
from
Roby, England
@Hesketh777 @EFL @forever_bury @5liveSport @talkSPORT @OfficialBWFC @ASFCofficial @SkySportsNews @SkyFootball @SkySports @bbc5live Yet again the @EFL letting people down
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cally lfc87
(@cally8787) reported
from
Liverpool, England
Been advised for the third time this week by @SkyUK that @WeAreOpenreach engineers will be out this morning to fix my broadband be very interesting to see if they actually turn up Cos only been over week of no internet & false appointments slots.Have sky palmed me of we shal see
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Paulierich78
(@richyrich7807) reported
from
Bury, England
@SkyHelpTeam is the shocking state of the broadband coverage in M26 going to last much longer? Literally been terrible for weeks now
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Grumpy Old Ponty Boy
(@LeighPontypridd) reported
Turning off @skysports. Bad taste to pretend the ‘dust has settled’ on the biggest sporting error in history.
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Hear This
(@hearthisuk) reported
Hi again @SkyHelpTeam - your engineer failed to turn up earlier in the week and the alternative contact support route was unsuccessful. Please advise on other options. Thanking you kindly :)
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Darren
(@darrenmancity) reported
@SkyHelpTeam I have done and was told it was issue with the local mast and that it was being looked at. That was in September. The issue does appear to be on nearly all networks aswell
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Rich WDWD
(@RichWdwd) reported
@SkySportsF1 Sky Sports sycophantically crawling up little Joffrey’s backside because he threw a strop and blanked them. SkySports and @CroftyF1 should just have said screw you then and given him media blackout.
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Mark Tanner
(@MT270622) reported
@SkyUK I’m getting sick of my “superfast broadband” never getting any signal. The router loses signal on a DAILY basis!! Your pathetic product will be coming out of my house. £40 a month for repeated breaks in service
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john ham
(@johnham56157755) reported
@SkyHelpTeam I have just reduced my data package any idea why phone isn't using any data is my phone set up incorrectly it doesn't seem to work is it due to poor reception
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Dave Williams
(@Dave49a) reported
@SkyUK is it standard practice for your customer service staff to inform customers during a online call that they will be back in 15mins. Seems strange approach
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Jamie1888f 🏴🇮🇪
(@Jamie1888F) reported
@SkyHelpTeam is there a problem with catch up TV? Not able to download some programme just comes up failed this has been happening since Thursday had to wait 24 hours with some items also tried resetting box but some channels are still the same.
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Jonathan Stephens
(@Jonathan747) reported
Astonishingly poor customer service today from @DPDgroup_news . Complete lack of understanding, flexibility or help. They have one job - to deliver to me on time - but it seems impossible. I will never use them or @SkyHelpTeam again - cancelling the lot.