Sky Outage Report in Runcorn, Borough of Halton, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Runcorn, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at Sky
Sky is having issues since 12:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Runcorn, Borough of Halton, England
The most recent Sky outage reports came from the following cities: Liverpool, Leigh, Chester, Prescot, Warrington, Northwich, St Helens, Widnes and Bromborough.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Wi-fi | |
| Liverpool |
Internet | |
| Liverpool |
TV | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Runcorn, England
Latest outage, problems and issue reports in Runcorn and nearby locations:
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Steph Bunn
(@Korri46) reported
from
Northwich, England
@SkyUK for weeks now my hub keeps turning itself off, and my sky box signal keeps dropping out even when the weather is fine. I've tried using your website but it keeps sending me found in circles!!
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Lee Collins
(@leepcollins) reported
from
Newton-le-Willows, England
@SkyHelpTeam how come it took me 10 seconds and 2 clicks to add @SkySports but I have to wait on hold for half an hour to cancel it?
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Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@SkyHelpTeam Followed all this and all troubleshooting and still got issues. It's a lot of money to pay multiroom for a box that has to be reset every night
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David R 👹
(@DavidRa87534735) reported
from
Golborne, England
@OliverFarrell99 @davyrug @SkySports No it’s been terrible... the rebuild has failed multiple times Only now are we seeing a positive path, but long was to go
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Sarah Deakin
(@SarahAshton17) reported
from
Winsford, England
@SkyUK hi I'm just wondering of your website is down I'm trying to upgrade but it's not letting me just says one of payment £0 monthly payment £0 then says there is a texhnical error with the account
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Paul Hughes
(@Cheshirebaggie) reported
from
Northwich, England
@ScholesDominice @SkySports Don’t need education in this, this BLM movement is doing nothing for the issues. It’s divisive, and bringing back the dark days of the late 70’s. I remember the days well, and believe me we don’t want to go back. The Kick it out message needs a re launch.
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Claire sergison
(@clairesergio) reported
from
Prescot, England
@SkyHelpTeam I have tried to call to resolve a broadband issue but recorded message tells me my call can not be answered unless I fall into a medically vulnerable category. Please advise how I can speak to someone. Online guides not helpful.
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Lee Collins
(@leepcollins) reported
from
Newton-le-Willows, England
@skytv how come it took me 10 seconds and 2 clicks to add @SkySports but I have to wait on hold for half an hour to cancel it?
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Gemma Cutting
(@GemmaTweets) reported
from
Liverpool, England
@SkyHelpTeam hi! You’re saying not to call but I can’t see where to arrange moving house online. Can you help please?
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Wesley Damian Woolfall
(@WesleyDamianWo2) reported
from
Lymm, England
All keeping OK on my network @SkyUK @SkyCinemaUK
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Tom Millen
(@tj_millen) reported
from
Liverpool, England
@SkyHelpTeam Hi there. Wi-Fi has dropped. Impossible to speak to anyone on the phone. MySky app won't let us sign in,( says broadband not set up). Working from home suddenly impossible! Can you please help?
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the truth
(@SWD1985) reported
from
Northwich, England
@MichaelBensonn @SkyUK Mike Tyson would hang both you out simple I think even now none of the heavy weights these days could of even gone one round with the 1999 lads your all muppets
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Dave
(@daveb257) reported
from
Broughton and Bretton, Wales
@SkyHelpTeam how can we get help with crap broadband for weeks, help site won’t run tests ?
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James Nimmo
(@JamesNimmo0864) reported
from
Widnes, England
@SkyUK major issues with broadband both wired and wireless since upgrading to new hub & booster. Slow speeds even when plugged in. Guaranteed 64Mbps - we get 25. 6-20 on Wi-Fi. Our Wi-fi environment is good. Wi-fi channels all good. No interference & acceptable noise levels. Help
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Claire Poole
(@LiverbirdClaire) reported
from
Liverpool, England
@SkySports thanks for that we missed the winning darts coz you put adverts on why do I waste money paying for a rubbish service
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Sam Town
(@Townie159) reported
from
Delamere, England
@SkyHelpTeam our broadband had been down for 48hrs, and have gone through all the diagnosis/resolution steps but still no luck. Any ideas on how to fix?
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Neil Cooper
(@Coops256) reported
from
St Helens, England
@SkyHelpTeam why is your internet so slow or not working at all
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Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@SkyHelpTeam issues with sky Q boxes.. jumping.. proximity issues.. poor network messages. Frustrating waste of money. BT have fixed our internet new router still Sky is poor. Over to you... 🤷
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@SkyHelpTeam It's ok. Given that the Sky Help Team didn't want to actually do what their name suggested, I did it myself.
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Keith Jones
(@Kjones1892) reported
from
Halewood, England
@seanwanon @ManLoicRemy @SkySports Pretend fans? Can’t people outside of Liverpool support Liverpool ?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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ALAN EASTWOOD OBE.
(@Eastwood1A1) reported
@skysportscricket @SkySports @SkySports IF Your UK studio host has a physical problem I apologise. If not whilst his guests sit up he slouches cross legged all the time. He needs a shake.
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Marion x
(@Mazzamaid) reported
@SkyHelpTeam How do l report a line not working please?
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AccyGaz ⚽️🏏
(@AccyGaz) reported
@SkyHelpTeam hi guys, as an existing customer is it possible to add sky cinema on to my TV package for just one month? Or do I have to sign up to an 18 month contract?
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StuAce
(@Stuy73659514) reported
@SkyHelpTeam Hi, no internet in the Kent area. Any update on a fix time please.
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BB Amara
(@york_bev) reported
@SkyHelpTeam Hi, I’m trying to check my broadband after seeing/hearing about the current issues. Do I have to be home or can I sign into my Sky account from anywhere to check the service in my area?
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Lcb
(@LeonieCB1980) reported
@DPDgroup_news @SkyHelpTeam so my phone is still not here! Son’s main present! Investigations could take until Monday evening! #DPD have lost my parcel, no one will help, it’s Christmas Eve in a week! I have been told to stop worrying and be patient! Please find and deliver my 📲
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vesuvianfanatic
(@mace_robert) reported
@SkyHelpTeam One more question on this, if it's already a known fault, will auto compensation kick in after 2 days, or do I need to call sky and report it? Thank for the help so far.
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Mr Beeeeeeeee
(@Budgejb) reported
@SkyHelpTeam why has Sky's service to customers gone downhill rapidly. Cant speak to anyone about the broadband outage for the last three days as you cut the call off. Cant get a reply on here, and no updates as to why its down or when it will be back up.
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Karen B
(@KAB_78) reported
@SkyUK @SkyHelpTeam @WeAreOpenreach Day 14: no internet. Issue with fibre on street. Needs an engineer who is off sick. No idea when they will be back. So only one engineer in the south east who can handle the job? Unacceptable. Home alone with two kids for Xmas here. 1/2
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Leah Grantham
(@MrsLBGxx) reported
@SkyHelpTeam Sky are the worst company! I would not reccomend anyone to go with them for any services!!!!