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Sky

Sky Outage Report in Runcorn, Borough of Halton, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Runcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Sky

Sky is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Runcorn, England

The most recent Sky outage reports came from the following cities: Liverpool, Northwich, St Helens, Warrington, Chester, Litherland, Lymm, Winsford, and Birkenhead.

CityProblem TypeReport Time
Liverpool Internet 1 day ago
Liverpool Internet 1 day ago
Northwich Phone 2 days ago
Liverpool Wi-fi 2 days ago
St Helens TV 3 days ago
Warrington Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

  • DagsJT
    Darren Thomas (@DagsJT) reported from Warrington, England

    @oasismark @SkyUK @giffgaff Both use O2 network so it should be fine.

  • sarahsuttonx
    sarah (@sarahsuttonx) reported from Newton-le-Willows, England

    @SkyUK No broadband, wifi, tv, NOTHING for the past hour. I hope you're going to reimburse everyone considering the extortionate amount we're paying per month for absolute shit!

  • dbimo1980
    David Bimson (@dbimo1980) reported from Birkenhead, England

    @SkyUK same shite customer service as the fibre connection

  • natalie_2917
    unbearablenat😉 (@natalie_2917) reported from Liverpool, England

    @SkyUK I’ve just signed up to this it better work your current fibre is beyond crap getting 0.3mbps in some rooms ... useless

  • AndrewCarberry
    Carbs (@AndrewCarberry) reported from Warrington, England

    @stevo_g1992 @SkyUK @WeAreOpenreach The engineer was very apologetic for getting their late...however what really frustrated me was that I booked it 4.5 weeks ago and I was told I would be seen early in the day. If I'd known they'd been late I could have worked the morning. Sorry 2 hear that you have had issues 2

  • Wesley33257712
    Wesley D Woolfall⭐⭐⭐⭐ (@Wesley33257712) reported from Lymm, England

    Look like problems one more with the internet @SkyUK @SkyHelpTeam

  • mattyhudson86
    Matthew Hudson (@mattyhudson86) reported from Seaforth, England

    @SkyHelpTeam our sky broadband has disconnected less than a week after joining from bt where we never had problems I’ve ran all the diagnostic checks on your website before you ask me to do that

  • HelenSocKnowHow
    Helen Ball (@HelenSocKnowHow) reported from Liverpool, England

    @icklepickle @CallmeDownsie @SkyHelpTeam But running down our data allowance 🙈😳

  • tconroyjnr
    Thomas Conroy (@tconroyjnr) reported from Liverpool, England

    @SkyNews @SkySports What a ****. And there lies the problem.

  • sarah_comber
    Sarah (@sarah_comber) reported from Liverpool, England

    @SkyHelpTeam help please before we go insane 😩 we have Sky Q & trying to download a box set it says we have no internet connection. Keep trying to connect to the box which works then immediately disconnects! Have tried turned it off &on! All other devices in household connected!

  • Cath_Ward14
    Catherine (@Cath_Ward14) reported from Birkenhead, England

    Well @SkyUK is a joke. Advisor leaving me halfway through payment for their break!! Disgusting service #poorservice

  • davidh0189
    David Hodgson (@davidh0189) reported from Warrington, England

    @SkyHelpTeam Sky at last have confirmed there are problems in the NW

  • natalie_2917
    unbearablenat😉 (@natalie_2917) reported from Liverpool, England

    @SkyUK can’t believe poor your customer services is it’s almost laughable you admit even under your new WiFi guarantee im not getting right service it’s appalling and let me leave my broadband contract but then have the cheek to tell me your increasing the price of my tv package

  • LizHannah25
    Liz Whitehouse (@LizHannah25) reported from Garston, England

    @SkyHelpTeam Hi ET If you read my tweet you will see I checked my service, and I already followed the steps in resetting my modem. The internet light is amber, it is not an issue my end. It is clear there is a wider issue, please help and not divert attention

  • chezr911
    Cheryl Corless (@chezr911) reported from Warrington, England

    I love getting cut off 3 times during phone calls @SkyUK. Customer service is that awesome that they don't phone back they leave you to get back in the queue that 'could be more than 30minutes' 👍 all I want is a cost for multiroom but it seems that is too much to ask!

  • JackTWilson95
    Jack Wilson (@JackTWilson95) reported from Northwich, England

    @SkySports @GTagg97 @SoccerSaturday No shock there’s us going 1-0 down at Stockport😂 I was at that game

  • davidh0189
    David Hodgson (@davidh0189) reported from Warrington, England

    @SkyHelpTeam hi sky talk and broadband down in Warrington area. Sky app to check status isnt working either. Are there any problems and if so when will it be sorted

  • Wesley33257712
    Wesley D Woolfall⭐⭐⭐⭐ (@Wesley33257712) reported from Lymm, England

    @SkyUK network not working internet so u know hopefully u fix it Sky @SkyHelpTeam

  • natalie_2917
    unbearablenat😉 (@natalie_2917) reported from Liverpool, England

    @SkyHelpTeam I have an engineer coming out tomorrow after a nightmare day with awful WiFi I shall update after they been but I will warn customers they are dependant on how many devices you have connected which I wasn’t told when I signed up!

  • humfmeister
    Reysan (@humfmeister) reported from Birkenhead, England

    That's me done with @SkySports @SoccerSaturday The RS love-in is disgraceful. Worse still the know-nothing Father-in-law is here & thinks we should support them as they're a local team. Just need to convince my lad we can survive without Sky... #biasedbeyondbelief

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • BaysteadD
    David Baystead (@BaysteadD) reported from Sutton at Hone, England

    @SkySportsPL @SkySports Hit the underside of his elbow,not above his shoulder,not an unnatural position given the circumstances. The law sucks #FULLIV

  • 73Champs
    January 20 2021 (@73Champs) reported

    @salsinthecity @SkySportsPL @SkySports As a neutral, no - it was stupid by the Spurs player, but it didn't rise to the level of being called at that point IMO. Did I cheer when Salah scored - of course. As would you if the situation were reversed. The difference between us is that I'm honest about it.

  • AkroydHelen
    Helen Akroyd (@AkroydHelen) reported

    @SkyUK after being on hold for nearly 4 hours then the line went dead & another 2 hours & was promised a call back from a manager as they couldnt deal with my issue,it’s now 24 hours & I’ve still not been called back!I’ve been with sky for nearly 20 years,loyalty means nothing 🤬

  • Paul21624840
    Paul (@Paul21624840) reported

    @SkyHelpTeam I’ve done the tests several times and there is no problems in the area or any faults on the line. I’ve been having these problems for far too long and I’ll end up leaving if nothing gets done about it.

  • NicholasEvans_
    Nick Evans (@NicholasEvans_) reported

    @SkySportsPL @SkySports Liverpool -1 point for this and Spurs + 2 for Newcastle and the table looks very different. **** rule.

  • RosatoH93
    LH (@RosatoH93) reported

    @SkySportsPL @SkySports That rule needs to go never a pen

  • salsinthecity
    Sally in NYC (@salsinthecity) reported

    @73Champs @SkySportsPL @SkySports Stupid to get the ball shot at him from point blank range btw. What an idiot! Who’s the clown... 🤡

  • scottbo16973719
    scott bolton (@scottbo16973719) reported

    @SkySportsPL @SkySports Stupid law

  • johnierevs
    John Revell (@johnierevs) reported

    @SkySportsPL @SkySports Terrible refereeing 2 bad decisions Fulham are being robbed

  • antwright21
    Why I Outta.. (@antwright21) reported

    @SkySports One is leaden footed one dimensional and the other is just swing you never know