Sky

Sky Outage Report in Runcorn, Borough of Halton, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Runcorn come from postal codes WA7.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Runcorn, Borough of Halton, England 01/20/2026 10:10

January 20: Problems at Sky

Sky is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Runcorn, Borough of Halton, England

The most recent Sky outage reports came from the following cities: Liverpool, Prescot, St Helens, Runcorn, Widnes, Chester, Birkenhead, Winsford, Northwich, Leigh and Warrington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomPrescot Internet
United KingdomLiverpool TV
United KingdomSt Helens Internet
United KingdomLiverpool Internet
United KingdomRuncorn Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

  • Toffeewolfie Philip whitehurst (@Toffeewolfie) reported from Liverpool, England

    @SkyHelpTeam hi... problem with sky plus hd remote control.. Works perfectly well apart from volume control.. It comes up that the batteries need replacing...this also comes up when you put new batteries in... Any ideas...

  • OxRoloxW W Woolfall D Noble King (@OxRoloxW) reported from Lymm, England

    @SkyUK sky Q why at time the network lost it network at this type of morning?? Can u check in too that tell yourself other teams it the network back on an alone it like sometime 6 minute it take before back on line at moment 1 mines it take I hope you check line

  • cherylhoughton5 Cheryl Houghton (@cherylhoughton5) reported from Widnes, England

    Why is it when you turn sky off at the wall your broadband never comes back on @SkyHelpTeam

  • WesleyDamianWo3 Wesley Damian Woolfall (@WesleyDamianWo3) reported from Lymm, England

    @SkyHelpTeam Only make sure all work right 👍 it as did 4 times now so u are were of this with the network so I hope you working on with this

  • chopperhontas Ian Clark (@chopperhontas) reported from Tyldesley, England

    Anyone know of any issues with Sky Broadband around manchester and Wigan this morning? Connections keep dropping out. @SkyHelpTeam

  • smokinmofrazier Smokinmofrazier (@smokinmofrazier) reported from Winsford, England

    @SkyHelpTeam Hi I recently switched to Sky Glass from Sky Q and was told I'd be sent a box to send back my Sky Q box bit I've yet to receive it. Can you help?

  • LynseyF85 Lynsey Finney (@LynseyF85) reported from St Helens, England

    @ChrisElston1912 @SkySports The other week when he failed his HIA, you'd think he was at death's door the amount of times they said he won't be playing 2nd half. He'll be playing hide and seek when the aussies come to town cuz he'll **** himself.

  • andym1908 Andrew (@andym1908) reported from Warrington, England

    @SkyHelpTeam your customer service and Tech are D*****T .

  • mastersdog master p (@mastersdog) reported from Tyldesley, England

    @cowlos @SkySports Defo. @Carra23 was proper over compensating. Ref was as terrible as I expected coz it was Coot. My son was asking me if he was from Manchester

  • jamie58035702 jamie (@jamie58035702) reported from Liverpool, England

    @SkySports all reporting on city now but why have yourselves and anyone else in the media been calling them out from day one instead of having ye tongue up there hoop all these years, when we’ve all know they’ve been corrupt as ****

  • paulwilsonlfc champions 2020 (@paulwilsonlfc) reported from Seaforth, England

    @LBH1278 @The_Gerrard_Era @SkySports **** retirement I want him dead

  • philash2k @sh (@philash2k) reported from Seaforth, England

    I've cancelled Sky, due to poor service over years, shoukd have 31 days before service stops, yet they have been petty and turned it off... @SkyUK

  • OxRoloxW W Woolfall D (@OxRoloxW) reported from Lymm, England

    @SkyHelpTeam Thanks Nicole all ok myself away if my line goes off from problems I give u Text here all seem to be normal at moment 👍

  • laurenditch1996 Lauren Ditchfield (@laurenditch1996) reported from Liverpool, England

    @SkyHelpTeam worst customer service ever!, rang twice and each time put on hold because they finished at 9 oclock and didnt wanna speak on the phone bare in mind i rang at 8:30! Both advisors each time put me on hold then phone down

  • BlackburnBen95 BlackburnBen (@BlackburnBen95) reported from St Helens, England

    @SkySports Can't wait to cancel my subscription, absolute trash

  • carwrapper007 paul okeefe (@carwrapper007) reported from St Helens, England

    @SkySports ask Phil Clarke is wigan holding down at play of ball legal or is it only st helens have the problem

  • PGCE2009 Ben (@PGCE2009) reported from Guilden Sutton, England

    This is such a poor punditry team for a North London derby. All talking over each other. @SkySports

  • west9426 Ronald Cross (@west9426) reported from Warrington, England

    @SkyUK I am about to cancel our Sky subscription too expensive and lots on Freeview for

  • J_Miller24 Julia (@J_Miller24) reported from Runcorn, England

    Or my own! 12 years vip platinum customer… what a crock of ****! 4 hours on the phone tonight, 5 different advisors. No resolution! @SkyUK absolute joke!

  • LynseyF85 Lynsey Finney (@LynseyF85) reported from St Helens, England

    @ChrisElston1912 @SkySports That's if Wane plays him. Benched him last year v Samoa and didn't name him full stop year before v Tonga I think it was. Tickled me last year, he gave it the big'un during the Samoan haka then sat down on bench!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • GerJonesCymru Ger Jones (@GerJonesCymru) reported

    @SkyHelpTeam Thoroughly unhelpful. Whats the cause? (I’m quite technical so am happy for just the engineers report if thats all you have). Or better an ETA for a fix if this problem has been diagnosed already.

  • johnsaur john ritchie (@johnsaur) reported

    @SkyHelpTeam I’m trying to order sky q etc but because I tried now tv a few months back the website thinks I’m an existing customer. I’d like to order my TV package online. Thanks.

  • Iamyour89412012 Iamyourfather (@Iamyour89412012) reported

    @SkyUK your broadband is utter garbage. 20 hours now with no internet in Wales. Not even an apology or update... I'll be cancelling your contract tomorrow and going with someone who is reliable..... wankers

  • MissBettyA MissBettyA (@MissBettyA) reported

    @SkyHelpTeam Thanks, but I want to watch what I’ve downloaded to my SkyQ box which your customer service agent told me wasn’t possible, my app is already connected to my box.

  • Yeederbaall Yeederbaall (@Yeederbaall) reported

    @SkyHelpTeam I somehow doubt that would do any good, when you've admitted your entire service in Wales is knackered. Moved to you 6 months ago after 5 years with TalkTalk who were faultless. 8 weeks after going into a TV Broadband deal with you you put the prices up! Rubbish.

  • maxihinds4 Maxine Hinds (@maxihinds4) reported

    @SkyHelpTeam Yes and as I said chat is never available I cannot email as I was not the account holder - who even writes letters these days and the phone number is premium rate number that I bet you never answer

  • DCR_UK DCR_UK (@DCR_UK) reported

    @Crisortiz23_ Bro @SkySports aren’t what they once were. Journalism going from bad to worse

  • CamillaLatham30 Camilla Sally Louise Latham 🌸 (@CamillaLatham30) reported

    @SkyHelpTeam feel like I’m being ignored….. the issue has not been resolved. As in wales it says there’s an issue.

  • DanWag1 Dan Wagstaff 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DanWag1) reported

    @SkyHelpTeam Hi, thanks for the reply. It has been restored now. Can you tell me what the issue was and also, due to it being out for 20 hrs, do I get a rebate of my contract

  • thech1ef John *NFFC* (@thech1ef) reported

    @SkyHelpTeam after being with you about 20 years + I got to say that trying to speak to customer services about the deal ending was appalling. When asking for a deal like for like to what I have to add £20 on top was absurd. Time to leave