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Sky Outage Report in Runcorn, Borough of Halton, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Runcorn, Borough of Halton, England 12/23/2025 14:50

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Runcorn, Borough of Halton, England

The most recent Sky outage reports came from the following cities: Liverpool, Northwich, St Helens, Leigh, Widnes, Chester, Prescot and Warrington.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomNorthwich TV
United KingdomLiverpool Internet
United KingdomSt Helens TV
United KingdomLeigh TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

  • richard4481 Richard Jenkins (@richard4481) reported from Garston, England

    Honestly getting frustrated with @sky @SkyHelpTeam problems with my satellite signal, problems with connectivity. Give the advisors their due they have tried but just getting nowhere for over 5 days now 😡😡

  • richard4481 Richard Jenkins (@richard4481) reported from Garston, England

    @SkyHelpTeam hi my internet has been dropping for the last 2 nights need some help 👍

  • AndrewCarberry Carbs (@AndrewCarberry) reported from Warrington, England

    @stevo_g1992 @SkyUK @WeAreOpenreach The engineer was very apologetic for getting their late...however what really frustrated me was that I booked it 4.5 weeks ago and I was told I would be seen early in the day. If I'd known they'd been late I could have worked the morning. Sorry 2 hear that you have had issues 2

  • andym1908 Andrew (@andym1908) reported from Warrington, England

    @SkyUK if this is yr responsible to help . I suggest you shove it up yr arse .

  • smiley_fraggle Fraggle (@smiley_fraggle) reported from Warrington, England

    @TalkTalk So i did the below & spent over an hour last night speaking to you guys. You ran tests, changed settings, took details & told me to switch it off again. Problem remains. I've been your customer for all of a week. I'm beyond disappointed. Id like to cancel and return to @SkyUK

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @oasismark @SkyUK @giffgaff Both use O2 network so it should be fine.

  • HelenSocKnowHow Helen Ball (@HelenSocKnowHow) reported from Liverpool, England

    @icklepickle @CallmeDownsie @SkyHelpTeam But running down our data allowance 🙈😳

  • smiley_fraggle Fraggle (@smiley_fraggle) reported from Warrington, England

    @TalkTalk @SkyUK In additon I've requested a cancellation tonight via your live chat. Apparently your system down for "maintenance" so you're unable to action this today. I've screen grabbed both conversations with date stamps. Incase i need to provide written proof of my original request.

  • chezr911 Cheryl Corless (@chezr911) reported from Warrington, England

    I love getting cut off 3 times during phone calls @SkyUK. Customer service is that awesome that they don't phone back they leave you to get back in the queue that 'could be more than 30minutes' 👍 all I want is a cost for multiroom but it seems that is too much to ask!

  • Nilsatis_1878 ⚽️💙 Des D'Arcy 💙⚽️ (@Nilsatis_1878) reported from Runcorn, England

    @SkySports @SkySportsNews I pay mega money for sky and and you put the worst football program on “Saturday Social” on three stations 5 nobody’s giving there opinions 💩 even “Soccer AM” went down the pan until Jimmy Bullard joined having a live band on 😂 turned off

  • Wesley33257712 Wesley D Woolfall⭐⭐⭐⭐ (@Wesley33257712) reported from Lymm, England

    Look like problems one more with the internet @SkyUK @SkyHelpTeam

  • LoubLou1985 Lisa (@LoubLou1985) reported from Widnes, England

    @SkyHelpTeam Having issues only on certain channels distorting - must of restarted sky approx 10 times in the past few days. I am in WA8 area. Thanks

  • dbimo1980 David Bimson (@dbimo1980) reported from Birkenhead, England

    @SkyUK same shite customer service as the fibre connection

  • Lois__6 Lois 🌹 (@Lois__6) reported from Liverpool, England

    @SkySports sort your shit out

  • natalie_2917 scousenatalie 😘 (@natalie_2917) reported from Liverpool, England

    Never ever taking out a sky tv package again cannot wait to end this contract tried to downgrade my tv today cause no one bothers with it and they are trying to charge me £60 to do it absolutely jokes ... avoid!! @SkyUK

  • humfmeister Reysan (@humfmeister) reported from Birkenhead, England

    That's me done with @SkySports @SoccerSaturday The RS love-in is disgraceful. Worse still the know-nothing Father-in-law is here & thinks we should support them as they're a local team. Just need to convince my lad we can survive without Sky... #biasedbeyondbelief

  • hobojouk Joanne Sartorius (@hobojouk) reported from Ellesmere Port, England

    @SkyUK trying to contact sky to cancel broadband but number is giving me a dead tone.

  • Wesley33257712 Wesley D Woolfall⭐⭐⭐⭐ (@Wesley33257712) reported from Lymm, England

    @SkyUK network not working internet so u know hopefully u fix it Sky @SkyHelpTeam

  • tconroyjnr Thomas Conroy (@tconroyjnr) reported from Liverpool, England

    @SkyNews @SkySports What a ****. And there lies the problem.

  • Geo1604 George Caulfield (@Geo1604) reported from Liverpool, England

    @SkyUK has got to be the worst customer service ever

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • amylouise0295 Amy Louise (@amylouise0295) reported

    Never in my life have I had such trouble with a company, I was told I could cancel my tv package and now being told that I can’t absolutely joke @SkyHelpTeam @SkyUK

  • BarrettRjb122 Richard Barrett (@BarrettRjb122) reported

    @SkyHelpTeam Just to let you know the problem is on bbc 1 pointless not showing on the EPG and you can’t pause or rewind when it’s blank

  • HafizNaguthney Hafiz Naguthney (@HafizNaguthney) reported

    @SkyUK poorest service I’ve received today and spoken rudely as well as spoken down to. This service is getting worse and a lot of people need training on how to treat and speak to customers. Just had an individual name Amit from Leeds call centre who was absolutely shocking.

  • thegingerchap Martin (@thegingerchap) reported

    @SkyHelpTeam hello. Sky internet and phone down for hours. Any idea when they will be back on please.

  • SPOODLEFLURP Mark Yeates (@SPOODLEFLURP) reported

    @SkyHelpTeam I should add the original call was raised Monday 12th and due to being raised wrong by customer support it has cause delays at the start in getting this underway. I had to have they case re-raised days later.

  • S1mge3_THFC SimonTHFC #ENICOut #LevyOut (@S1mge3_THFC) reported

    Hi @SkyUK you’ve emailed to say my PAC code has transferred my phone number over from @EE but it’s not happened yet. New phone still has new number and old phone still has old number and service from EE. Any ideas? Thanks.

  • amylouise0295 Amy Louise (@amylouise0295) reported

    @SkyHelpTeam Hello, they said because we are in contact till February but we were told in august we could cancel and pay to come out

  • drbunnig Dr. Rupert Bunnig (@drbunnig) reported

    @SkyHelpTeam broadband has been down for 45 mins. L18 area. Internet and voice lights are orange on box. Any suggestions? Thanks.

  • scarrah29 sarah carver (@scarrah29) reported

    @SkyHelpTeam There is an outage has been since 2.30am yesterday got told being fixed but no engineers been anywhere near the effected box , I pay for a service

  • SPOODLEFLURP Mark Yeates (@SPOODLEFLURP) reported

    @SkyHelpTeam Hi, all I know is that the ‘sky mobile case team’ are handling it, and promise an update every 2 days. I received a text on Tuesday so there should be a follow up scheduled today (Andrew on customer service confirmed it was there when I called to chase it today).