Sky Outage Report in Runcorn, Borough of Halton, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Runcorn come from postal codes WA7.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Runcorn, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 18: Problems at Sky
Sky is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (48%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Runcorn, Borough of Halton, England
The most recent Sky outage reports came from the following cities: St Helens, Warrington, Chester, Birkenhead, Liverpool, Runcorn, Widnes, Prescot, Winsford, Northwich and Leigh.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
Internet | |
| St Helens |
Internet | |
| Warrington |
Internet | |
| Chester |
Phone | |
| Birkenhead |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Runcorn, England
Latest outage, problems and issue reports in Runcorn and nearby locations:
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Emma Gallagher
(@EmmaRec84) reported
from
Leigh, England
@SkyHelpTeam I need to change my TV package but have been unable to get through to you after a week of trying! Why there isn’t an option to edit online I will never understand. If I can’t speak with someone to change it before my contract expires this month then I need to cancel
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Paul Drury
(@Drury83) reported
from
Ellesmere Port, England
@playwithasmile @SkyUK @skytv @SkyHelpTeam I’ve never seen it that price before
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Joe Chatt
(@JoeChatt) reported
from
Seaforth, England
@SkyUK has to be the worst Internet provider. Literally Drops every 5 minutes. Gonna send my @EE bill too them since Ive resorted to using my data as thats 100% better than their ‘Best Wireless Router’ even with a Signal ‘booster’ 🤬
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Craig Bailey
(@Craig_Bailey79) reported
from
St Helens, England
@SkyHelpTeam I did and the cancellations I wanted to make directed me to a phone number which advised me of a 1-2 hour wait! Absolutely useless service.
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Danielle ❤
(@Elle_Pee_x) reported
from
Liverpool, England
My internet has been playing up for days I’m absolutely fuming @SkyUK I want money knocked off my next bill not paying you through the nose for a CRAP service and a 2 hour wait to speak to anyone on the phone
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Knotty
(@knottyisgroovy) reported
from
Lymm, England
@Spindaniels @SkyHelpTeam Vodafone down too
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Rob Walker
(@robertwalkerjnr) reported
from
Haydock, England
@SkySportsNews @SkySports @SkySportsPL Can somebody check on John Aldridge please, looks a broken man on sky sports news 🤣🤣🤣
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Danielle ❤
(@Elle_Pee_x) reported
from
Liverpool, England
@SkyHelpTeam And you can tell me you’re not willing to “provide me with further assistance” but when I refuse to pay my bill and move over to @virginmedia I’ll be telling sky it was due to the SHITTY service I received on Twitter ...
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@P_Rob86 The adoption of Disney + into our @SkyUK box has broken it. Since the update, the box keeps losing the network. Its bloody annoying.
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scousenatalie 😘
(@scousenatalie) reported
from
Liverpool, England
@n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today
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John P M
(@JohnPMerr) reported
from
Widnes, England
@SkyHelpTeam hi there. I want to exercise my cooling off period rights, but your phone lines are (understandably) difficult to access. I can’t find an email to write to in your ‘contact us’ section of the website. Help pls 😀
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Sarah Deakin
(@SarahAshton17) reported
from
Winsford, England
@SkyUK hi I recently got a offer for sky q with free installation and 1 free mini multiroom box When I ordered there were no multiroom boxes in stock. I was told to order this at the end of march. When I've gone on to order its charging me £50 can u help as cant get through phone
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Emma Gallagher
(@EmmaRec84) reported
from
Leigh, England
@AOChrisPiercy @SkyHelpTeam I’m fuming. Worst EVER customer service experience award goes to...😤
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scousenatalie 😘
(@scousenatalie) reported
from
Liverpool, England
@cyclingjonny @SkySports They let me cancel my sky sports subscription today all together no hassle other than bit of a wait on the phone to get through
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Danielle ❤
(@Elle_Pee_x) reported
from
Liverpool, England
@OpenreachHelp What’s the point of this twitter if you can’t help with anything .. absolutely ridiculous!!!!! @SkyUK so I’ve been in touch with open reach and they are just as useless as you lot !!! My next bill needs to be reduced IMMEDIATELY
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🌊 Paul Downes🏰
(@CallmeDownsie) reported
from
Liverpool, England
Woken up at a quarter past two in the morning by the silent burglar alarm app on my phone only to find it was because my broadband was down for 26 minutes. Just so you know, @SkyHelpTeam, not all broadband traffic in the wee small hours is from Pornhub. 😡
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Dave Parkinson (Thoughts are my own)
(@DaveParkinsonRL) reported
from
Golborne, England
@andy_mazey @DrewDarbyshire @SkySports Not sure they ever had the support of the football club despite sharing name. Typical 80s/90s shot at RL expansion.. throwing a dart on a map without proper graft as you mention and expecting results
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ℂ𝕆𝕆𝕂𝕚𝔼
(@JDCooke5) reported
from
Seaforth, England
Same here mate, awful and I am meant to be working from home @SkyUK
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John Murphy
(@johnthemurph) reported
from
Seaforth, England
@davemurphy61 @SkyUK @SkyHelpTeam They told me once it was a localised issue with BT that they weren’t willing to fix. Need to get local MP @Peter_Dowd involved. Impacting mine and other key workers ability to work from home.
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ℂ𝕆𝕆𝕂𝕚𝔼
(@JDCooke5) reported
from
Seaforth, England
@SkySports So sad, this virus is awful, sending you our deepest sympathy at this very sad time 🙌🏻
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Fred
(@FredC1954) reported
@SkyHelpTeam absolutely useless, waited over 3 weeks for a call regarding the complaint we made and have now received an email saying the complaints closed? Furious doesn’t cut it. A shambles of a compan 😡
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Sharon Asquith
(@SharonAsquith5) reported
@SkyHelpTeam Download failed. Remote network error
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dave
(@dave64082900) reported
@SkySports Just take the other knee in support of homeless, overtime it might evolve into a kind of premier league haka !
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jamie🏴
(@jamie08315300) reported
@SkySports Went down like a *****…..embarrassing
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PS
(@steeleyp_) reported
@TechAdvisorHQ @SteveMay_UK @SkyUK Quite disappointed with this review. PQ described as mid-range is generous IMO. HDR performance is really poor. TV itself goes blank and requires hard resets constantly. No mention of atrocious Pucks. Review makes it sound half decent instead of the reality of it not being ready
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Sian Gibbs
(@SianGibbs2) reported
@SkyHelpTeam There is no issues in my area and I have tried to resolve the issue and it still isn't working
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Wendy Foster
(@WendyF44) reported
@SkyHelpTeam can you help? Sky q installed today but no on demand or catch up?
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one term congress
(@onetermcongress) reported
@SkySports WOW....NFL...how come so much...the poor thing will now STARVE TO DEATH....right? LOL LOL
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James Baker
(@OfficialJBaker) reported
Just remembered you’re owned by @SkyUK, which explains why it doesn’t work. Please let me know how to fix this ASAP.
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M
(@X_JOKR_X0) reported
@SkySports 7 world cup wtf is that