Sky Outage Report in Runcorn, Borough of Halton, England
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The latest reports from users having issues in Runcorn come from postal codes WA7.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Runcorn, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (48%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Runcorn, Borough of Halton, England
The most recent Sky outage reports came from the following cities: Warrington, Liverpool, St Helens, Chester, Birkenhead, Runcorn, Widnes, Prescot, Winsford, Northwich and Leigh.
| City | Problem Type | Report Time |
|---|---|---|
 Warrington |
Phone | |
| Liverpool |
Total Blackout | |
| St Helens |
TV | |
| St Helens |
Internet | |
| St Helens |
Internet | |
| Warrington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Runcorn, England
Latest outage, problems and issue reports in Runcorn and nearby locations:
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sarah
(@sarahsuttonx) reported
from
Newton-le-Willows, England
@SkyUK No broadband, wifi, tv, NOTHING for the past hour. I hope you're going to reimburse everyone considering the extortionate amount we're paying per month for absolute shit!
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Helen Ball
(@HelenSocKnowHow) reported
from
Liverpool, England
@icklepickle @CallmeDownsie @SkyHelpTeam But running down our data allowance 🙈😳
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@oasismark @SkyUK @giffgaff Both use O2 network so it should be fine.
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Cheryl Corless
(@chezr911) reported
from
Warrington, England
I love getting cut off 3 times during phone calls @SkyUK. Customer service is that awesome that they don't phone back they leave you to get back in the queue that 'could be more than 30minutes' 👍 all I want is a cost for multiroom but it seems that is too much to ask!
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Joanne Sartorius
(@hobojouk) reported
from
Ellesmere Port, England
@SkyUK trying to contact sky to cancel broadband but number is giving me a dead tone.
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scousenatalie 😘
(@natalie_2917) reported
from
Liverpool, England
Never ever taking out a sky tv package again cannot wait to end this contract tried to downgrade my tv today cause no one bothers with it and they are trying to charge me £60 to do it absolutely jokes ... avoid!! @SkyUK
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Andrew
(@andym1908) reported
from
Warrington, England
@SkyUK if this is yr responsible to help . I suggest you shove it up yr arse .
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Richard Jenkins
(@richard4481) reported
from
Garston, England
@SkyHelpTeam hi my internet has been dropping for the last 2 nights need some help 👍
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unbearablenat😉
(@natalie_2917) reported
from
Liverpool, England
@SkyUK can’t believe poor your customer services is it’s almost laughable you admit even under your new WiFi guarantee im not getting right service it’s appalling and let me leave my broadband contract but then have the cheek to tell me your increasing the price of my tv package
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David Bimson
(@dbimo1980) reported
from
Birkenhead, England
@SkyUK same shite customer service as the fibre connection
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Wesley D Woolfall⭐⭐⭐⭐
(@Wesley33257712) reported
from
Lymm, England
@SkyUK network not working internet so u know hopefully u fix it Sky @SkyHelpTeam
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Reysan
(@humfmeister) reported
from
Birkenhead, England
That's me done with @SkySports @SoccerSaturday The RS love-in is disgraceful. Worse still the know-nothing Father-in-law is here & thinks we should support them as they're a local team. Just need to convince my lad we can survive without Sky... #biasedbeyondbelief
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Jack Wilson
(@JackTWilson95) reported
from
Northwich, England
@SkySports @GTagg97 @SoccerSaturday No shock there’s us going 1-0 down at Stockport😂 I was at that game
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David Hodgson
(@davidh0189) reported
from
Warrington, England
@SkyHelpTeam hi sky talk and broadband down in Warrington area. Sky app to check status isnt working either. Are there any problems and if so when will it be sorted
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Wesley D Woolfall⭐⭐⭐⭐
(@Wesley33257712) reported
from
Lymm, England
Look like problems one more with the internet @SkyUK @SkyHelpTeam
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Thomas Conroy
(@tconroyjnr) reported
from
Liverpool, England
@SkyNews @SkySports What a ****. And there lies the problem.
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David Hodgson
(@davidh0189) reported
from
Warrington, England
@SkyHelpTeam Sky at last have confirmed there are problems in the NW
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Matthew Hudson
(@mattyhudson86) reported
from
Seaforth, England
@SkyHelpTeam our sky broadband has disconnected less than a week after joining from bt where we never had problems I’ve ran all the diagnostic checks on your website before you ask me to do that
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Carbs
(@AndrewCarberry) reported
from
Warrington, England
@stevo_g1992 @SkyUK @WeAreOpenreach The engineer was very apologetic for getting their late...however what really frustrated me was that I booked it 4.5 weeks ago and I was told I would be seen early in the day. If I'd known they'd been late I could have worked the morning. Sorry 2 hear that you have had issues 2
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Liz Whitehouse
(@LizHannah25) reported
from
Garston, England
@SkyHelpTeam Hi ET If you read my tweet you will see I checked my service, and I already followed the steps in resetting my modem. The internet light is amber, it is not an issue my end. It is clear there is a wider issue, please help and not divert attention
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Johnston
(@PhilJohnston17) reported
@SkyHelpTeam @browneyedgirlx was promised a call back by one of your recovery managers a week ago. Still nothing. Can NEVER trust your customer service EVER again. Shocking.
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Barnesy
(@oldsnotter) reported
@SkyHelpTeam I don’t know, I never received a confirmation…
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ste
(@Steconnor4) reported
@SkyUK what’s going on today ? Installed yesterday all working return to the place today and it’s not working and you have no call centre ?
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Matthew Parker
(@Matthewfreestuf) reported
@SkyHelpTeam do you think your phone lines will be up & running before you close at 9pm??. Urgently need you to cancel a payment to a wrong account so my bank can release the money. Thanks.
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Steve Hookey Hookway
(@HookwaySteve) reported
@SkyHelpTeam Hi I am getting no satellite signal on a lot of channels on my skyQ signal strength is 50 and locked. Can’t speak to no one any suggestions please.
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Rebecca
(@rebeccapursell) reported
@SkyHelpTeam What emails would I get, this isn’t specifically helping. Ordered iPhone yesterday, came today, activated sim as instructed in the sim manual, phone isn’t activated and cannot use services and haven’t a mobile number. It took 5 mins to activate my tablet no issue.
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Jodana Sandy
(@JodanaSandyXx) reported
@SkyHelpTeam I’ve called they won’t send someone out so thanks sky!!! Brilliant customer service
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Barnesy
(@oldsnotter) reported
Wed 12th, called @SkyHelpTeam to fix tech issue. Couldn’t be sorted so Engineer booked 4 today (14th), told I’d receive conf of timings Thurs. No conf yesterday, no engineer today. Can I discuss this with SKY on the phone now - NO - SKY can’t take calls! #shambles DM me pls!!
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Sian Elin
(@SianElin_PT) reported
@SkyHelpTeam Sorry don’t how that is relevant to the issue! My dads phone line hasn’t been working and nothing to do with the call centre! It’s his phone line.
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Sian Elin
(@SianElin_PT) reported
@SkyHelpTeam Please see DM again. Have looked at this link and I don’t understand any of it. No idea what a ‘voice link’ is? My dad is very elderly and would have no idea where to start on this. Please help or could you give him a call on his mobile to speak to him?