Sky Outage Report in Runcorn, Borough of Halton, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Runcorn, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at Sky
Sky is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Runcorn, Borough of Halton, England
The most recent Sky outage reports came from the following cities: Liverpool, Northwich, St Helens, Widnes, Leigh, Chester, Prescot and Warrington.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
TV | |
| Northwich |
Internet | |
| Liverpool |
Wi-fi | |
| St Helens |
Phone | |
| Widnes |
TV | |
| St Helens |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Runcorn, England
Latest outage, problems and issue reports in Runcorn and nearby locations:
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Garry Williams
(@garrycwilliams) reported
from
Seaforth, England
@SkyHelpTeam Hi, I’m moving home and would like to take all of my services to our new home but I’m finding it extremely difficult to get through on your phone line to speak to someone. If this cannot be done then I must stress I will have to cancel.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
If there is one certainty in life it is that @SkyUK internet is guaranteed to go down once a day. They expect people to pay £140 a month for the full package yet can’t even offer quality services
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Eddie Noonan
(@EDtheREDX6) reported
from
Kirkby, England
@skysports some shockers in that game Allison is one but the worst one was that Tyler fella in his biased, dispraportionate self gratification commentary, sorry not commentary just creaming himself whilst trying very poorly to be Impartial @Carra23 get a grip of the prick.
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MisterDaz
(@MisterDaz) reported
from
Ellesmere Port, England
@SkyHelpTeam So the hundreds, or thousands, of people on Twitter who can’t sign in ALL need to contact @virginmedia? It’s not, just possibly, a tech issue you two need to sort out?
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🔴⚪️ In Lacca We Trust 🔴⚪️
(@KingDiddyAFC) reported
from
Liverpool, England
How you have @Carra23 @GNev2 and Keane over this game!! This is a god damn disgrace @SkySports
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Angus Gillan
(@angusgillan) reported
from
Seaforth, England
@SkyHelpTeam Are you going to look into the issue accessing Sky Sports with a Virgin Media login via the web page? You can access via the mobile app. so maybe have a look your end instead of passing the buck
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Paul Owen
(@Owensy10) reported
from
Runcorn, England
@SkyHelpTeam hi, I ordered a new sky q remote FOC as sky platinum customer. I've had an email to say it has been ordered and amendments to my contract but nothing has been received or nothing showing in my orders.
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Dave Brocklehurst
(@DaveBrock1979) reported
from
Tyldesley, England
@JGX92 @SkySports It is horrid mate. That and his unmitigated desire for a Liverpool goal
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MisterDaz
(@MisterDaz) reported
from
Ellesmere Port, England
@BroccoliFarts90 @SkyHelpTeam Not working. I’ve had to give up and leave my home bar.
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Peter Ball
(@Mulderball) reported
from
Winsford, England
@SkyHelpTeam hi, my broadband seems to have gone down again. I've run tests and powered off but no joy. I'm in CW7 area. Is there an issue for the area?
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Aaron
(@MilnersRibenaaa) reported
from
Liverpool, England
@SkyHelpTeam your customer service is absolutely shite. You've charged me 25 quid for a fight I didn't watch, there's no help online and it's impossible to speak to anyone on the phone. Will be leaving as soon as you bother to answer the phone.
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Jeffro
(@Jeffro_B) reported
from
Widnes, England
@SkyHelpTeam when I go to the Account Settings page on my sky yahoo email on desktop it goes to a 404 error page. Is there a problem with the page?
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KayCKaye
(@kck1965) reported
from
St Helens, England
@SkyHelpTeam @D1n0nlyT8 Yes my new iPhone 12 keeps going silent for seconds at a time on a call and my husbands keeps going muffled. Also, with the billions in profit Sky make surely there’s a better way to get hold of customer service if you have a problem.
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James Madine
(@JamesMadinePS) reported
from
Prescot, England
@SkyHelpTeam I’ve called you and sent a written complaint in this afternoon. Please refer to this record on my account and arrange for me to be contacted to discuss further.
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MisterDaz
(@MisterDaz) reported
from
Ellesmere Port, England
@SkyHelpTeam @philmansell1992 You idiots going to say the same thing to everyone? It’s clearly not OUR issue is it?
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Adam Siddorn
(@AdamSiddorn) reported
from
Birkenhead, England
@Obiwan_79 @matthiggo07 @SkySports Almost as bad as Harry Kane
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Angus Gillan
(@angusgillan) reported
from
Seaforth, England
@SkyHelpTeam @SummersCJ But it works with your Virgin Media login via the mobile app so not a sign in issue? Loads of people have the same issue. @SkyHelpTeam maybe it's a fault your end?
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Angus Gillan
(@angusgillan) reported
from
Seaforth, England
@SkyHelpTeam @DaveC_BD Same, can't login to Sky Sports using my Virgin Media details on the website but can via the mobile app. Is the problem at your end?
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Jackie
(@jazzyjjo89) reported
from
St Helens, England
@SkyHelpTeam A phone number would be helpful to speak to someone about the extra £50 you have taken out of my account today. Still awaiting some non-existent customer service.
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Eddie Noonan
(@EDtheREDX6) reported
from
Kirkby, England
@WayneBurt06 @SkySports @Carra23 If he mentioned we had not lost 3 in a row at home since 1963 once he mentioned it 3 times or more to make sure we never missed it 1st time round he was loving it.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Vicki Gallagher
(@Vicki_G2020) reported
@SkyUK need to sort out your broadband connection issues and give your customers what they are paying for. Having to look at the broadband checker on the app to find you say your services are all fine then you call your helpline number to find an hour call wait time is a disgrace
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Prepartist
(@Prepartist1) reported
@brandiclayton24 @SkyHelpTeam @MartynF93 Stop playing down the problem Sky as there's clearly an issue with customers broadband. So get your fingers out your arses and get it sorted, people are relying on you.
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secco😁
(@mikesexton8) reported
@SkySports WTF is the @SuperLeague awards show !??? Another massive piss take of our wonderful sport! You complete set of disrespectful *****!!!
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Not Applicable
(@na91080126) reported
@SkySports Aww, poor guy x
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Sorcha #VaccinesWork💉😷💙 #GetVaccinated Casey 🍷
(@SorchaHolloway) reported
@JackieGMs66 @SkyUK Down for us too - but probably weather related
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No1simmo
(@No1Simmo) reported
@SkyHelpTeam my broadband has been down since 11:00am yesterday the 04th of October 2021. The app says know outage in my area please can I have an update on this?
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Stacey McNeil
(@StaceyMcNeil20) reported
@SkyHelpTeam For hours my broadband has been completely down!As per your tweet to say that broadband is all up and running but completely untrue. Trying to run tests which aren't working either What is going to be put in place for this being down, will sky customers be reimbursed
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Jackie
(@JackieGMs66) reported
@TraceysPhotos @SkyUK I hope it all settles down x
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Pete K. 🇬🇧 🇩🇪
(@petekitching) reported
@SkyHelpTeam Yes, no joy. This is a recurrent problem, every 6 months from when the engineer climbs the pole and puts a bit of sealent around the box. Rain, then outage. On the phone for hour-and-half, twenty minutes in to wait for tech support - the call is terminated. Over a week for visit.
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Anthony Ellis
(@AntEllis2389) reported
@shonaarabella @emmy84 @SkyHelpTeam I've got a huawei and I'm seeing these issues, but my partner has a Samsung and she's also having the same issues. Only difference is, my Huawei shows the ! Next to the WiFi and hers doesn't. Neither does the ipad so maybe it's just Huawei phones highlight the issue more clearly.