Sky Outage Report in Runcorn, Borough of Halton, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Runcorn come from postal codes WA7.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Runcorn, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 17: Problems at Sky
Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (51%)
-
TV (27%)
-
Wi-fi (11%)
-
Total Blackout (6%)
-
Phone (3%)
-
E-mail (2%)
Live Outage Map Near Runcorn, Borough of Halton, England
The most recent Sky outage reports came from the following cities: Liverpool, St Helens, Runcorn, Widnes, Chester, Birkenhead, Winsford, Northwich, Leigh, Warrington and Prescot.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
TV | |
| St Helens |
Internet | |
| Liverpool |
Internet | |
| Runcorn |
Internet | |
| Liverpool |
Phone | |
| Liverpool |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Runcorn, England
Latest outage, problems and issue reports in Runcorn and nearby locations:
-
Lynne 🐶🐶🐾🐾
(@lynnew69) reported
from
Liverpool, England
My sky Q app has suddenly stopped to connecting the box 🤬🤬🤬 FFS!! @SkyHelpTeam looking at the forums seems a common problem.
-
House of Scouse #ScouseCast
(@HouseofScouse) reported
from
Seaforth, England
Wow how shit is @SkySports soccer specials without Stelling
-
Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam I’m on Facebook Messenger and three times I appear to have been passed around to another agent, three time’s being asked to provide my name and info. Then get told someone will be with me. This is really poor customer service. Come back @virginmedia, all is forgiven.
-
Wesley D
(@WesleyD17061721) reported
from
Lymm, England
@SkyUK I Be happy if the network was working ⚒ OK hope your today busy fixing up the Problem around Lymm today 😁 @SkyHelpTeam it was work OK yesterday the network
-
Georgie Tennnant
(@gt20051878) reported
from
Kirkby, England
@SkyUK breaking in signal all day. Ruined the F1 now the football is on it’s the same. Merseyside. Not happy
-
Dave Woodward | Ubisoft 🌟_Player 2018 |
(@DaveWoodwardAC) reported
from
Birkenhead, England
@SkyHelpTeam having issues with my email account once again it has logged me out and changed my password getting sick of this now
-
Andy
(@AHeywood_84) reported
from
Golborne, England
So, at the end of my @virginmedia contract, question is, stick or twist, cost is going up and I do wonder what @SkyUK @SkyHelpTeam could offer as a returning customer, we shall see!
-
Darren Thomas
(@DagsJT) reported
from
Warrington, England
1.5 hours since starting a chat with @SkyUK support via Facebook Messenger and I’m still being passed to agents. Nobody has spoken to me yet. Time to cancel the service, this is poor.
-
Darren Thomas
(@DagsJT) reported
from
Warrington, England
So @SkyUK finally just replied to me on Messenger. Then said that as I’ve been with them for over 10 days I’ll need an engineer. Except I only had the service installed on Friday, not 10 days ago. Such poor service. So @SkyUK cancelled and over to @VodafoneUK instead now.
-
S J English
(@ghe4m) reported
from
Liverpool, England
Thankfully England’s 2 games are on @ITVSport not @BBCSport which means I will be able to watch them. I can’t how sometimes the bbc get them what with it bring a subscription service like @SkySports
-
Darren Thomas
(@DagsJT) reported
from
Warrington, England
Interesting that @VodafoneUK say OpenReach confirms a higher minimum speed than @SkyUK are advising I will get as a minimum. On top of that, @VodafoneUK’s own guarantee is higher again too. Maybe I should’ve gone with @VodafoneUK instead. Might cancel @SkyUK not even a week in.
-
Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam I’ve already tried calling, you have a message saying you’re very busy and that means sitting on a phone queue. Nobody actually seems to be available to help at all. Really disappointing from a company the size of @SkyUK that it’s so difficult to actually speak and get help.
-
Paul Hanley Photos
(@phanleyphotos) reported
from
Prescot, England
Moved from @virginmedia to @SkyUK but phone number hasn’t moved. @virginmedia say it’s possible to still port it and the response from @SkyUK - we don’t know how to do that, hang up and try to speak to someone else after 3 hours on the phone 🤬🤬🤬
-
Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam @SkyUK @Ofcom I only get told to speak to someone after 10 days has passed, which is starting to feel like a delaying tactic to be honest. I’ve tried calling and you’re very busy with calls, I haven’t got time to sit in a hold queue. My service isn’t even a week old, I should need to call.
-
Chris
(@chriswires1985) reported
from
Risley, England
Still waiting for a refund from @SkyUK not great customer service at all. How hard can it be to process a refund and issue a cheque. Think it’s time to take it to the ombudsman let them look how shabby sky customer service is
-
LeythDave
(@leythdave) reported
from
Tyldesley, England
@SkyHelpTeam Wifi is terrible in this house, contract is nearly up, I'm looking around...
-
cally lfc87
(@cally8787) reported
from
Liverpool, England
Shock 12.41,no sign of @OpenreachHelp engineers to fix my @SkyUK broadband even tho sky once again for the 4th time this wke assured me they be out this morning, shock day 7 no internet no engineer another palm off awful service on both parts yet again leaving me with no internet
-
Darren Thomas
(@DagsJT) reported
from
Warrington, England
Day 4 and still no change from @SkyUK broadband speed, and still not hitting the “guaranteed minimum speed”. 6 more days for them to fix it...
-
Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam @SkyUK I’ve tried a PM, I’ve been told to wait 10 days. Given my speed hasn’t changed since the service was installed 3 days ago I don’t anticipate it changing over the next 7 days. You’re failing to meet the guaranteed minimum speed so let’s see if you can meet it in a week’s time.
-
Darren Thomas
(@DagsJT) reported
from
Warrington, England
Started a chat on Facebook Messenger with @SkyUK regarding my broadband issues at 9:04am. Since then I’ve been passed to 4 agents, none of which have actually spoken to me and have just passed me straight on to someone else. Supposedly it was a 20 min wait to speak to someone...
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
cat
(@cat70190165) reported
@DebNeedsDisney @dogsruleall @SkyHelpTeam Yes all the time, trying to contact them all morning waste of time, their phone service apparently also not working, not great service.
-
Ray
(@Homerbhoy) reported
@ThatGingerRob @SkySports He doesn't say anything that besmirches anyone, unless the companies you are talking about are all run by flag ******** extremists. Extremism in any form, left or right is what the issue is in this country and a lot of the western world to hide so much from us.
-
Jer Hetherington 🏴🇩🇪⚽️🏸⛷️
(@Hedginald) reported
@dogsruleall @SkyHelpTeam Yes, I'm getting the same issue. Message comes up for a few minutes. Then the picture comes back without volume initially and then the volume comes back. Haven't touched the viewing card.
-
ShelbyGT
(@MooncakeShelby) reported
@SkyHelpTeam I am trying to get help on the online chat but it comes up unavailable my viewing card has stopped working and I havent been sent a new one Please help!!!!!
-
Steve Evans 🏴🇺🇦
(@SteveEvans44) reported
@dogsruleall @SkyHelpTeam All of the above here too. One further issue is I can’t access my recordings
-
TommyGunn
(@tommy84844056) reported
@Jenny_1884 so I just got myself IPTV and a shared VPN service for me and my mates and Cancelled @SkySports
-
TrumponDrums
(@TrumponDrums1) reported
@Basil_TGMD We're just becoming like the ppl we hate (the left), and that includes me. Leave him where he is to spout his lefty garbage. Not one football fan will cancel their skysports package, so leave him, and eventually, he'll cancel himself.
-
Ray Bowen
(@mack1267) reported
@SkyHelpTeam Ok guys so what’s going on with the systems. It keeps saying it doesn’t recognise my viewing card and now all the movie channels are showing a different film than advertised. Also I tried ringing and got a message saying they can’t take calls due to issues ?
-
Deb 👩❤️👩
(@DebNeedsDisney) reported
@dogsruleall @SkyHelpTeam The Sky Community Forum has advised that Sky are apparently aware and working on the issue. Not helpful with no timeframe of when it will be resolved when TV goes off every minute or so…
-
Malcolm Walker
(@walker_malcolm) reported
@statusisdown "Its not me its you" viewing card issue which means terrestrial channels (bbc itv etc) available but sky ones keep crashing and then coming back on after a few minutes...sort it out @SkyHelpTeam