Sky Outage Report in Runcorn, Borough of Halton, England
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Runcorn, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Runcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at Sky
Sky is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (46%)
- TV (30%)
- Wi-fi (13%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map Near Runcorn, England
The most recent Sky outage reports came from the following cities: Liverpool, Lymm, Northwich, St Helens, Warrington, Chester, Litherland, Winsford, and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 25 minutes ago |
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Internet | 7 hours ago |
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Internet | 4 days ago |
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Internet | 4 days ago |
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Phone | 5 days ago |
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Wi-fi | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Runcorn, England
Latest outage, problems and issue reports in Runcorn and nearby locations:
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🌊 Paul Downes🏰 (@CallmeDownsie) reported from Liverpool, EnglandWoken up at a quarter past two in the morning by the silent burglar alarm app on my phone only to find it was because my broadband was down for 26 minutes. Just so you know, @SkyHelpTeam, not all broadband traffic in the wee small hours is from Pornhub. 😡
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ℂ𝕆𝕆𝕂𝕚𝔼 (@JDCooke5) reported from Seaforth, EnglandSame here mate, awful and I am meant to be working from home @SkyUK
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Danielle ❤ (@Elle_Pee_x) reported from Liverpool, EnglandMy internet has been playing up for days I’m absolutely fuming @SkyUK I want money knocked off my next bill not paying you through the nose for a CRAP service and a 2 hour wait to speak to anyone on the phone
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Dave Parkinson (Thoughts are my own) (@DaveParkinsonRL) reported from Golborne, England@andy_mazey @DrewDarbyshire @SkySports Not sure they ever had the support of the football club despite sharing name. Typical 80s/90s shot at RL expansion.. throwing a dart on a map without proper graft as you mention and expecting results
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Gofffather (@ConnorEvanszas) reported from Seaforth, England@SkyHelpTeam Any chance in providing a decent internet speed. ******* hell I can walk faster than this piece of shit
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Craig Bailey (@Craig_Bailey79) reported from St Helens, England@SkyHelpTeam I did and the cancellations I wanted to make directed me to a phone number which advised me of a 1-2 hour wait! Absolutely useless service.
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Marc 6arlock (@PeasantCrescent) reported from Aintree Village, England@HovisBlues @citybaz @alanhunt85 @andysut12 @SkySports Things are never the same anyway. Everything changes. These are unprecedented times and whatever needs to happen, happens.
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Danielle ❤ (@Elle_Pee_x) reported from Liverpool, England@OpenreachHelp What’s the point of this twitter if you can’t help with anything .. absolutely ridiculous!!!!! @SkyUK so I’ve been in touch with open reach and they are just as useless as you lot !!! My next bill needs to be reduced IMMEDIATELY
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John Murphy (@johnthemurph) reported from Seaforth, England@davemurphy61 @SkyUK @SkyHelpTeam They told me once it was a localised issue with BT that they weren’t willing to fix. Need to get local MP @Peter_Dowd involved. Impacting mine and other key workers ability to work from home.
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Dave (not the rapper) (@David_stoneley) reported from Winsford, England@SkyHelpTeam I need to contact a member of the team to sort out my account. I wish to reduce my package and cancel my BB, Iv tried to do this on the mysky app and each time I select remove package it says I have to call someone, but no one will answer as I’m not a priority.
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Marc 6arlock (@PeasantCrescent) reported from Aintree Village, England@ginna10 @Jimboat8 @AdamPaulBarlow @Ian_efc1878 @SkySports Every football fan should want it finished, only those who’s teams have done shit or have an bad agenda against another team.
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Liam Fitzgerald (@lifitz) reported from St Helens, EnglandGot @SkyUK @NetflixUK and @primevideouk the amount of awful content that is on them, they need to sort it out and between them get Mom, Cougar Town, Gimme Gimme Gimme & Golden Girls on 😂👏
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Joe Chatt (@JoeChatt) reported from Seaforth, England@SkyUK has to be the worst Internet provider. Literally Drops every 5 minutes. Gonna send my @EE bill too them since Ive resorted to using my data as thats 100% better than their ‘Best Wireless Router’ even with a Signal ‘booster’ 🤬
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Paul Drury (@Drury83) reported from Ellesmere Port, England@playwithasmile @SkyUK @skytv @SkyHelpTeam I’ve never seen it that price before
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Sarah Deakin (@SarahAshton17) reported from Winsford, England@SkyUK hi I recently got a offer for sky q with free installation and 1 free mini multiroom box When I ordered there were no multiroom boxes in stock. I was told to order this at the end of march. When I've gone on to order its charging me £50 can u help as cant get through phone
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Dave (not the rapper) (@David_stoneley) reported from Winsford, England@SkyHelpTeam I have tweeted you twice now, and still no reply...... if I was to cancel my direct debits I’m sure you would respond faster.
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Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Tarvin, England@P_Rob86 The adoption of Disney + into our @SkyUK box has broken it. Since the update, the box keeps losing the network. Its bloody annoying.
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ℂ𝕆𝕆𝕂𝕚𝔼 (@JDCooke5) reported from Seaforth, England@SkySports So sad, this virus is awful, sending you our deepest sympathy at this very sad time 🙌🏻
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Emma Gallagher (@EmmaRec84) reported from Leigh, England@AOChrisPiercy @SkyHelpTeam I’m fuming. Worst EVER customer service experience award goes to...😤
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Danielle ❤ (@Elle_Pee_x) reported from Liverpool, England@SkyHelpTeam And you can tell me you’re not willing to “provide me with further assistance” but when I refuse to pay my bill and move over to @virginmedia I’ll be telling sky it was due to the SHITTY service I received on Twitter ...
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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tom (@tomfieldr) reported@SkyHelpTeam please explain why the WiFi has been going down EVERY evening for the last couple of weeks? It’s getting beyond a joke, worst broadband provider.
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M (@Mansur729) reported@AbuAmaanah @SkyHelpTeam Mine too 🥲 ******* awful, was about to game with the lads 😭
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Jai Bhagdev (@BhagdevJai) reported@SkySports Please be less **** than the current crop
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Mike Edwards 🔰🇾🇪🏴 #GlazersOut (@I_Am_Edwards24) reported@Jonah3L @MalcolmMuscle Why I don't think I'd ever be a fan of AEW. I like the more realistic, sports like style of NXT for example. I wish ROH had a UK TV deal - but I pay enough monthly for subs as it is, with MUTV and SkySports F1 etc. I wouldn't want to drop the Network - as there's the classics
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Alex_www.bluelawn.co.uk (@alextonfire) reported@SkyHelpTeam am trying to get sky monile the website keeps saying technical error. Sometimes I nearly get to end of process and it does it! Tried desktop, mobile, google, safari? Am already a broadband customer!
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Rocky89 (@Cunt24872398) reported@SkySports Like the lions tour, hyped up rubbish that it doesn’t matter a **** who wins lol but we all gonna watch it
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Dan BLM (@wowdanieeel) reported@SkyHelpTeam Nothing, just said “connection issues”
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Samantha Shepherd (@samontour11) reportedHey @SkyHelpTeam your broadband is down again... Seems to happen frequently at this time of night when conveniently you don't have people in to fix it... Why should any of us pay for such terrible service?
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Leejamison (@therealjaimo17) reportedPrime time Monday evening on Sky Sports; 9 different specialist channels (including mix) and absolutely ZERO live sports. That’s terrible scheduling. What a pointless evening of repeats. Happens regularly too. Poor way to treat paying customers. @SkySports @SkyUK #sky
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Andrew Mason (@_AndyMason_) reported@SkyHelpTeam I’ve followed this now it’s asking to try a sim first. So I’ll give it a go. My friend has the same phone and network that’s why I joined as I knew service was good and she can get calls no problem. So I know it’s not network coverage…