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Sky

Sky Outage Report in Runcorn, Borough of Halton, England

Why is my Sky service not working?

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Runcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Runcorn, England

The most recent Sky outage reports came from the following cities: Widnes, Chester, Liverpool, Lymm, Northwich, St Helens, Warrington, Litherland, Winsford, and Birkenhead.

CityProblem TypeReport Time
Widnes Internet 1 day ago
Chester TV 1 day ago
Liverpool Wi-fi 1 day ago
Liverpool Internet 3 days ago
Northwich Internet 3 days ago
Liverpool Internet 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

  • dbimo1980
    David Bimson (@dbimo1980) reported from Birkenhead, England

    @SkyUK same shite customer service as the fibre connection

  • Wesley33257712
    Wesley D Woolfall⭐⭐⭐⭐ (@Wesley33257712) reported from Lymm, England

    Look like problems one more with the internet @SkyUK @SkyHelpTeam

  • natalie_2917
    unbearablenat😉 (@natalie_2917) reported from Liverpool, England

    @SkyHelpTeam I have an engineer coming out tomorrow after a nightmare day with awful WiFi I shall update after they been but I will warn customers they are dependant on how many devices you have connected which I wasn’t told when I signed up!

  • HelenSocKnowHow
    Helen Ball (@HelenSocKnowHow) reported from Liverpool, England

    @icklepickle @CallmeDownsie @SkyHelpTeam But running down our data allowance 🙈😳

  • tconroyjnr
    Thomas Conroy (@tconroyjnr) reported from Liverpool, England

    @SkyNews @SkySports What a ****. And there lies the problem.

  • Wesley33257712
    Wesley D Woolfall⭐⭐⭐⭐ (@Wesley33257712) reported from Lymm, England

    @SkyUK network not working internet so u know hopefully u fix it Sky @SkyHelpTeam

  • davidh0189
    David Hodgson (@davidh0189) reported from Warrington, England

    @SkyHelpTeam Sky at last have confirmed there are problems in the NW

  • humfmeister
    Reysan (@humfmeister) reported from Birkenhead, England

    That's me done with @SkySports @SoccerSaturday The RS love-in is disgraceful. Worse still the know-nothing Father-in-law is here & thinks we should support them as they're a local team. Just need to convince my lad we can survive without Sky... #biasedbeyondbelief

  • JackTWilson95
    Jack Wilson (@JackTWilson95) reported from Northwich, England

    @SkySports @GTagg97 @SoccerSaturday No shock there’s us going 1-0 down at Stockport😂 I was at that game

  • sarahsuttonx
    sarah (@sarahsuttonx) reported from Newton-le-Willows, England

    @SkyUK No broadband, wifi, tv, NOTHING for the past hour. I hope you're going to reimburse everyone considering the extortionate amount we're paying per month for absolute shit!

  • mattyhudson86
    Matthew Hudson (@mattyhudson86) reported from Seaforth, England

    @SkyHelpTeam our sky broadband has disconnected less than a week after joining from bt where we never had problems I’ve ran all the diagnostic checks on your website before you ask me to do that

  • andym1908
    Andrew (@andym1908) reported from Warrington, England

    @SkyUK if this is yr responsible to help . I suggest you shove it up yr arse .

  • davidh0189
    David Hodgson (@davidh0189) reported from Warrington, England

    @SkyHelpTeam hi sky talk and broadband down in Warrington area. Sky app to check status isnt working either. Are there any problems and if so when will it be sorted

  • natalie_2917
    scousenatalie 😘 (@natalie_2917) reported from Liverpool, England

    Never ever taking out a sky tv package again cannot wait to end this contract tried to downgrade my tv today cause no one bothers with it and they are trying to charge me £60 to do it absolutely jokes ... avoid!! @SkyUK

  • chezr911
    Cheryl Corless (@chezr911) reported from Warrington, England

    I love getting cut off 3 times during phone calls @SkyUK. Customer service is that awesome that they don't phone back they leave you to get back in the queue that 'could be more than 30minutes' 👍 all I want is a cost for multiroom but it seems that is too much to ask!

  • DagsJT
    Darren Thomas (@DagsJT) reported from Warrington, England

    @oasismark @SkyUK @giffgaff Both use O2 network so it should be fine.

  • LizHannah25
    Liz Whitehouse (@LizHannah25) reported from Garston, England

    @SkyHelpTeam Hi ET If you read my tweet you will see I checked my service, and I already followed the steps in resetting my modem. The internet light is amber, it is not an issue my end. It is clear there is a wider issue, please help and not divert attention

  • hobojouk
    Joanne Sartorius (@hobojouk) reported from Ellesmere Port, England

    @SkyUK trying to contact sky to cancel broadband but number is giving me a dead tone.

  • AndrewCarberry
    Carbs (@AndrewCarberry) reported from Warrington, England

    @stevo_g1992 @SkyUK @WeAreOpenreach The engineer was very apologetic for getting their late...however what really frustrated me was that I booked it 4.5 weeks ago and I was told I would be seen early in the day. If I'd known they'd been late I could have worked the morning. Sorry 2 hear that you have had issues 2

  • natalie_2917
    unbearablenat😉 (@natalie_2917) reported from Liverpool, England

    @SkyUK can’t believe poor your customer services is it’s almost laughable you admit even under your new WiFi guarantee im not getting right service it’s appalling and let me leave my broadband contract but then have the cheek to tell me your increasing the price of my tv package

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Elthamgirl
    Julie (@Elthamgirl) reported

    @SkyHelpTeam Five days now seriously without Sky Stream control working and keep getting fobbed off by it’s a software problem. Not good enough why aren’t replacements being sent out. And I suppose you’ll want a whole months money for zero service. Disgusting customer service

  • IanCharlesPhoto
    Ian Charles Photos (@IanCharlesPhoto) reported

    @SkyHelpTeam Can you give me the phone number of the Help Team as it looks like this damaged exchange box will not be repaired in the near future. We are now paying for a service we can’t use.

  • Kateletts
    Kate Quayle (@Kateletts) reported

    @SkyHelpTeam This simply isn't true, I'm in Darwen, Lancashire and still have no Internet, when running tests its coming back saying there is a local outage

  • paulb44
    Paul Boland (@paulb44) reported

    @SkyUK @lionsgateplusuk @SkyHelpIreland Lionsgate+ app on Sky Glass and Sky Stream Pucks in Republic of Ireland is getting playback error. It's working in UK but not Ireland. Looks to be wrong regional version of the app was loaded on Sky Glass/Pucks in Republic of Ireland. login works but not playback

  • iMallyUK
    Likkle Mista Skeng 🇯🇲 (@iMallyUK) reported

    @Hayley56144523 @SkyHelpTeam My Sky Mobile is down also. I use it for work and I haven't had any signal in the past day. Luckily its half-term, but I do need this sorted by next week!

  • AntonyThrower86
    Antony Thrower 🇺🇦 (@AntonyThrower86) reported from Bexhill-on-Sea, England

    @SkyHelpTeam Any chance Sky Glass could work today? For what I pay for it, it's utterly crap.

  • ozique
    Omar Iqbal, Esq. (@ozique) reported

    @SkyHelpTeam No point telling us about this when internet and phone services are down. We cannot use any of these apps you are displaying. Please focus and fix the critical issues first. Then tell us which apps to use.

  • sutseysooty
    Sutseysooty (@sutseysooty) reported

    @SkyHelpTeam I did all that yesterday, but you are not getting the point, your agent refused to put me through to a manager, when asked to, so I could discuss the issue of me not having the Internet that I pay for, the fact it was and outage is irrelevant as she did not know ... cont...

  • ozique
    Omar Iqbal, Esq. (@ozique) reported

    @SkyHelpTeam What about Wimbledon SW19??? It’s been down since last Friday.

  • barristerrunner
    Kathryn Hughes (@barristerrunner) reported

    @SkyHelpTeam is there a problem with broadband in the SE London area? I’ve tried all the potential fixes at my end