Sky Outage Report in Runcorn, Borough of Halton, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Runcorn, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (47%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Runcorn, Borough of Halton, England
The most recent Sky outage reports came from the following cities: Liverpool, Warrington, St Helens, Chester, Birkenhead, Runcorn, Widnes, Prescot, Winsford, Northwich and Leigh.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Wi-fi | |
| Liverpool |
TV | |
| Warrington |
TV | |
| St Helens |
TV | |
| Warrington |
Wi-fi | |
| Warrington |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Runcorn, England
Latest outage, problems and issue reports in Runcorn and nearby locations:
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House of Scouse #ScouseCast
(@HouseofScouse) reported
from
Seaforth, England
Wow how shit is @SkySports soccer specials without Stelling
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
So @SkyUK finally just replied to me on Messenger. Then said that as I’ve been with them for over 10 days I’ll need an engineer. Except I only had the service installed on Friday, not 10 days ago. Such poor service. So @SkyUK cancelled and over to @VodafoneUK instead now.
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Chris
(@chriswires1985) reported
from
Risley, England
Still waiting for a refund from @SkyUK not great customer service at all. How hard can it be to process a refund and issue a cheque. Think it’s time to take it to the ombudsman let them look how shabby sky customer service is
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam I’m on Facebook Messenger and three times I appear to have been passed around to another agent, three time’s being asked to provide my name and info. Then get told someone will be with me. This is really poor customer service. Come back @virginmedia, all is forgiven.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam @SkyUK I’ve tried a PM, I’ve been told to wait 10 days. Given my speed hasn’t changed since the service was installed 3 days ago I don’t anticipate it changing over the next 7 days. You’re failing to meet the guaranteed minimum speed so let’s see if you can meet it in a week’s time.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam I’ve already tried calling, you have a message saying you’re very busy and that means sitting on a phone queue. Nobody actually seems to be available to help at all. Really disappointing from a company the size of @SkyUK that it’s so difficult to actually speak and get help.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Day 4 and still no change from @SkyUK broadband speed, and still not hitting the “guaranteed minimum speed”. 6 more days for them to fix it...
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S J English
(@ghe4m) reported
from
Liverpool, England
Thankfully England’s 2 games are on @ITVSport not @BBCSport which means I will be able to watch them. I can’t how sometimes the bbc get them what with it bring a subscription service like @SkySports
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
1.5 hours since starting a chat with @SkyUK support via Facebook Messenger and I’m still being passed to agents. Nobody has spoken to me yet. Time to cancel the service, this is poor.
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Dave Woodward | Ubisoft 🌟_Player 2018 |
(@DaveWoodwardAC) reported
from
Birkenhead, England
@SkyHelpTeam having issues with my email account once again it has logged me out and changed my password getting sick of this now
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Interesting that @VodafoneUK say OpenReach confirms a higher minimum speed than @SkyUK are advising I will get as a minimum. On top of that, @VodafoneUK’s own guarantee is higher again too. Maybe I should’ve gone with @VodafoneUK instead. Might cancel @SkyUK not even a week in.
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Andy
(@AHeywood_84) reported
from
Golborne, England
So, at the end of my @virginmedia contract, question is, stick or twist, cost is going up and I do wonder what @SkyUK @SkyHelpTeam could offer as a returning customer, we shall see!
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Wesley D
(@WesleyD17061721) reported
from
Lymm, England
@SkyUK I Be happy if the network was working ⚒ OK hope your today busy fixing up the Problem around Lymm today 😁 @SkyHelpTeam it was work OK yesterday the network
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Paul Hanley Photos
(@phanleyphotos) reported
from
Prescot, England
Moved from @virginmedia to @SkyUK but phone number hasn’t moved. @virginmedia say it’s possible to still port it and the response from @SkyUK - we don’t know how to do that, hang up and try to speak to someone else after 3 hours on the phone 🤬🤬🤬
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Georgie Tennnant
(@gt20051878) reported
from
Kirkby, England
@SkyUK breaking in signal all day. Ruined the F1 now the football is on it’s the same. Merseyside. Not happy
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LeythDave
(@leythdave) reported
from
Tyldesley, England
@SkyHelpTeam Wifi is terrible in this house, contract is nearly up, I'm looking around...
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Lynne 🐶🐶🐾🐾
(@lynnew69) reported
from
Liverpool, England
My sky Q app has suddenly stopped to connecting the box 🤬🤬🤬 FFS!! @SkyHelpTeam looking at the forums seems a common problem.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Started a chat on Facebook Messenger with @SkyUK regarding my broadband issues at 9:04am. Since then I’ve been passed to 4 agents, none of which have actually spoken to me and have just passed me straight on to someone else. Supposedly it was a 20 min wait to speak to someone...
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam @SkyUK @Ofcom I only get told to speak to someone after 10 days has passed, which is starting to feel like a delaying tactic to be honest. I’ve tried calling and you’re very busy with calls, I haven’t got time to sit in a hold queue. My service isn’t even a week old, I should need to call.
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Jackie
(@jazzyjjo89) reported
from
St Helens, England
@SkyHelpTeam Good morning, My sky box has suddenly disconnected from my broadband and when I try to connect it is saying network not found, all other devices are connected so it isn’t my broadband. Thanks in advance.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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EDIT
(@EDIT41165902) reported
@bt_uk We had an engineer booked twice for a visit as no internet, no-one turned up. We have a product purchased through @SkyUK, the service is appalling. We are being told that there is an external fault by BT, but no update at all! Sky blames BT and vise versa!
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LJ
(@_itsellejay) reported
@SkyUK @SkyHelpTeam can someone please explain to me why I’m sat in a chat for FOUR HOURS with no resolution after YOU cancelled my broadband without my authorisation or any reason to?! Your service is a joke!
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jim anderson
(@thetimbermanjim) reported
@SkySports He is done at utd, was 2 yrs ago, went on loan did well perfect opportunity to sell him for some decent money and we decided to keep the lad. I'm behind ole but this was stupid
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Han⚡
(@thfchan_) reported
@SkySports OK so I was watching space jam 2 and I got RANDOMLY horny. I didn’t wanna exit the movie so I just waited till the Lola scene came up. It came. I started JACKING the **** out my ******. And then.. I ACCIDENTALLY NUTTED TO GARETH SOUTHGATE😭😭
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Matt Dives
(@Mattdives) reported
@uncle_urine @jofus02 @SkySports 4 people have just given you their counter argument as to why most women are overlooked in the men’s game, and your response and ‘solution’ is to hire more women. I’m sorry but I can’t continue this anymore.
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David Jay
(@deejayhome) reported
@SkyUK Stupid advert... If the moon ever gets THAT close to the Earth the last thing we'll need to worry about is our 'Carbon Footprint'🙄 Go zero??? Go AWAY! Pffft😠
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tO)))m
(@uncle_urine) reported
@Mattdives @jofus02 @SkySports Ok, now, try and think really hard about this before you say something stupid, how do women get experience in the “men’s game” if they aren’t hired to work in the “men’s game”
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TonyNash
(@Alfydot) reported
@SkySports Perhaps some Man City fans haven't had publicity lately and want it at any cost. Across Manchester is a manager who looks to appease. Top managers, Fergie, Wenger etc have called for more support over time. Pep won't be the last
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⚒ Kevin O'Neill ⚒
(@oneill_mr) reported
@SkyHelpTeam To be honest, I watch more Netflix than Sky these days. Sky movies are repeated too often and the new premiers are generally crap. Lots of GREAT free movie channels to watch too including Film4. Will be cancelling 90% of Sky when contract ends.
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LJ
(@_itsellejay) reported
@SkyHelpTeam I purposely used the chat option as I just needed to do a house move, this has turned into an absolute mess and a complete waste of time. Love the response though, more great service 👍🏻