Sky

Sky Outage Report in Runcorn, Borough of Halton, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Runcorn come from postal codes WA7.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Runcorn, Borough of Halton, England 09/04/2025 18:05

September 04: Problems at Sky

Sky is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (57%)

    Internet (57%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Runcorn, Borough of Halton, England

The most recent Sky outage reports came from the following cities: Liverpool, Northwich, Chester, St Helens, Leigh, Prescot, Runcorn, Birkenhead, Warrington, Winsford and Widnes.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomNorthwich Wi-fi
United KingdomLiverpool TV
United KingdomLiverpool Internet
United KingdomNorthwich Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

  • davidh0189 David Hodgson (@davidh0189) reported from Warrington, England

    @SkyHelpTeam hi sky talk and broadband down in Warrington area. Sky app to check status isnt working either. Are there any problems and if so when will it be sorted

  • Cath_Ward14 Catherine (@Cath_Ward14) reported from Birkenhead, England

    Well @SkyUK is a joke. Advisor leaving me halfway through payment for their break!! Disgusting service #poorservice

  • WesleyD17061721 Wesley D (@WesleyD17061721) reported from Lymm, England

    @SkyUK I Be happy if the network was working ⚒ OK hope your today busy fixing up the Problem around Lymm today 😁 @SkyHelpTeam it was work OK yesterday the network

  • floydsummers KARLFC (@floydsummers) reported from Liverpool, England

    What shit is this #SkySports #debate 🥶😴

  • AHeywood_84 Andy (@AHeywood_84) reported from Golborne, England

    So, at the end of my @virginmedia contract, question is, stick or twist, cost is going up and I do wonder what @SkyUK @SkyHelpTeam could offer as a returning customer, we shall see!

  • mattyhudson86 Matthew Hudson (@mattyhudson86) reported from Seaforth, England

    @SkyHelpTeam our sky broadband has disconnected less than a week after joining from bt where we never had problems I’ve ran all the diagnostic checks on your website before you ask me to do that

  • lynnew69 Lynne 🐶🐶🐾🐾 (@lynnew69) reported from Liverpool, England

    My sky Q app has suddenly stopped to connecting the box 🤬🤬🤬 FFS!! @SkyHelpTeam looking at the forums seems a common problem.

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @RichPierce0079 @virginmedia @SkyUK @VodafoneUK All different issues really. Virgin is its own thing. Sky could have been a line issue, Vodafone went live earlier today but despite saying it has an internet connection it doesn’t. Almost like they’ve not activated it on their end despite the app saying the line is active.

  • jazzyjjo89 Jackie (@jazzyjjo89) reported from St Helens, England

    @SkyHelpTeam Good morning, My sky box has suddenly disconnected from my broadband and when I try to connect it is saying network not found, all other devices are connected so it isn’t my broadband. Thanks in advance.

  • davidh0189 David Hodgson (@davidh0189) reported from Warrington, England

    @SkyHelpTeam Sky at last have confirmed there are problems in the NW

  • wesleyworld3 Wesleyworld3 (@wesleyworld3) reported from Lymm, England

    There was problem on line to the Internet @SkyUK seem to fixed one more so I know in outside online that as problem @SkyHelpTeam

  • HouseofScouse House of Scouse #ScouseCast (@HouseofScouse) reported from Seaforth, England

    Wow how shit is @SkySports soccer specials without Stelling

  • natalie_2917 unbearablenat😉 (@natalie_2917) reported from Liverpool, England

    @SkyUK can’t believe poor your customer services is it’s almost laughable you admit even under your new WiFi guarantee im not getting right service it’s appalling and let me leave my broadband contract but then have the cheek to tell me your increasing the price of my tv package

  • WesleyDamian554 Wesley D Woolfall 🎼🎼🎼🎼 (@WesleyDamian554) reported from Lymm, England

    Go do check on page & fix them @Facebook @instagram @Yahoo @gmail @Google @gmail @googlechrome @Google keep fixing the error in pages @SkyUK @SkyHelpTeam @SkyCinemaUK 🤞😁 @YouTube @youtubemusic

  • natalie_2917 unbearablenat😉 (@natalie_2917) reported from Liverpool, England

    @SkyUK I’ve just signed up to this it better work your current fibre is beyond crap getting 0.3mbps in some rooms ... useless

  • sarah_comber Sarah (@sarah_comber) reported from Liverpool, England

    @SkyHelpTeam help please before we go insane 😩 we have Sky Q & trying to download a box set it says we have no internet connection. Keep trying to connect to the box which works then immediately disconnects! Have tried turned it off &on! All other devices in household connected!

  • NickRyanPGAlol Nick Ryan (@NickRyanPGAlol) reported from Seaforth, England

    @SkySportsPL @SkySports Was never a freekick, but with kopite ref MichaelSlothOliver any touch signal etc. Goes for the RedShite, nevermind VAR spoiling football, kopite refs are worse

  • JackTWilson95 Jack Wilson (@JackTWilson95) reported from Northwich, England

    @SkySports @GTagg97 @SoccerSaturday No shock there’s us going 1-0 down at Stockport😂 I was at that game

  • gt20051878 Georgie Tennnant (@gt20051878) reported from Kirkby, England

    @SkyUK breaking in signal all day. Ruined the F1 now the football is on it’s the same. Merseyside. Not happy

  • natalie_2917 unbearablenat😉 (@natalie_2917) reported from Liverpool, England

    @SkyHelpTeam I have an engineer coming out tomorrow after a nightmare day with awful WiFi I shall update after they been but I will warn customers they are dependant on how many devices you have connected which I wasn’t told when I signed up!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    Hi @SkyHelpTeam finding it more difficult than it should be to register online. Everything is about signing in. I'm not able to until I've signed up. Any directional help to sign up.would be great. Thanks

  • Julie47174242 Julie (@Julie47174242) reported

    @SkyHelpTeam My husband has been in touch by phone 3 times, each time with a promise that it will be in the post. On Tuesday this week he made his complaint to the complaints team, he had an email yesterday to arrange for them to phone him and at what time, he choose 7pm as he was at work..

  • JShinn79 JonS79 💜 🐝🗽🕊 (@JShinn79) reported

    @JamesF2021 @SkyUK Me and family are currently with Virgin Media, they're OK with the odd glitch from time-to-time, ... ...although issues over the Internet & other telecom services are dealt with pretty quickly. Sky seems to have notoriety coming from former disgruntled customers.

  • smilerrita smiler (@smilerrita) reported

    @SkyHelpTeam Is it not down to the exchange .. will I have to pay for engineer

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    @SkyHelpTeam Hi Liam, this still doesn't help me get to the point of actually registering. How do I register for online access please? Where on the website do I go to register for the first time please?

  • iainswilson Iain S Wilson (@iainswilson) reported

    @opposethe100 @SkySports That'll be down to these being overseas tours that BT will have aggressively bid for. The Hundred is part of the deal they have with the ECB to cover cricket here. If you were Aus/Wi & had a product worth £5m & Sky offered you £6m & BT offered you £10m why would you go with Sky

  • bmstinton93 Ben Stinton (@bmstinton93) reported

    @SkyHelpTeam It's fine when it turns on, the issue seems to occur when swapping from in built tv apps using earc back to the sky box plugged directly into the receiver. Just get a blank screen and have to turn the sky box off and on again

  • mwalters5 mwalters (@mwalters5) reported

    @SkyHelpTeam When are going to sort out the sky go problem with recordings on iPad? No help available anywhere.

  • jlpolito Loser/Sucker (@jlpolito) reported

    @SkyHelpTeam Hi Pearl, coverage is fine, but I have no signal at all. I’m trying to troubleshoot online but getting an “unavailable at this time” message when I sign in and click in “my products”

  • CarrieF37724308 Carrie Foster (@CarrieF37724308) reported

    @SkyHelpTeam your app is awful. I need to know when I am out of contract. Can’t call you as you tell me you have technical difficulties, you app kicks me off your virtual assistant to verify the account 🙄