Sky Outage Report in Runcorn, Borough of Halton, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Runcorn, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 07: Problems at Sky
Sky is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (46%)
-
TV (31%)
-
Wi-fi (12%)
-
Total Blackout (5%)
-
Phone (3%)
-
E-mail (2%)
Live Outage Map Near Runcorn, Borough of Halton, England
The most recent Sky outage reports came from the following cities: Liverpool, Northwich, Warrington, St Helens, Chester, Birkenhead, Runcorn, Widnes, Prescot, Winsford and Leigh.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Wi-fi | |
| Northwich |
TV | |
| Liverpool |
Wi-fi | |
| Liverpool |
TV | |
| Warrington |
TV | |
| St Helens |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Runcorn, England
Latest outage, problems and issue reports in Runcorn and nearby locations:
-
Jackie
(@jazzyjjo89) reported
from
St Helens, England
@SkyHelpTeam A phone number would be helpful to speak to someone about the extra £50 you have taken out of my account today. Still awaiting some non-existent customer service.
-
Eddie Noonan
(@EDtheREDX6) reported
from
Kirkby, England
@WayneBurt06 @SkySports @Carra23 If he mentioned we had not lost 3 in a row at home since 1963 once he mentioned it 3 times or more to make sure we never missed it 1st time round he was loving it.
-
Peter Ball
(@Mulderball) reported
from
Winsford, England
@SkyHelpTeam hi, my broadband seems to have gone down again. I've run tests and powered off but no joy. I'm in CW7 area. Is there an issue for the area?
-
รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
If there is one certainty in life it is that @SkyUK internet is guaranteed to go down once a day. They expect people to pay £140 a month for the full package yet can’t even offer quality services
-
Dave Brocklehurst
(@DaveBrock1979) reported
from
Tyldesley, England
@JGX92 @SkySports It is horrid mate. That and his unmitigated desire for a Liverpool goal
-
Angus Gillan
(@angusgillan) reported
from
Seaforth, England
@SkyHelpTeam Are you going to look into the issue accessing Sky Sports with a Virgin Media login via the web page? You can access via the mobile app. so maybe have a look your end instead of passing the buck
-
Aaron
(@MilnersRibenaaa) reported
from
Liverpool, England
@SkyHelpTeam your customer service is absolutely shite. You've charged me 25 quid for a fight I didn't watch, there's no help online and it's impossible to speak to anyone on the phone. Will be leaving as soon as you bother to answer the phone.
-
รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam Nothing happens, it just tried to reconnect and fails. 2 times this week it has happened. Awful service.
-
รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
Oh my sky internet is down again, what a surprise @SkyUK you have the worse service ever and you have the audacity to charge exorbitant amount of money for it.
-
Eddie Noonan
(@EDtheREDX6) reported
from
Kirkby, England
@skysports some shockers in that game Allison is one but the worst one was that Tyler fella in his biased, dispraportionate self gratification commentary, sorry not commentary just creaming himself whilst trying very poorly to be Impartial @Carra23 get a grip of the prick.
-
Adam Siddorn
(@AdamSiddorn) reported
from
Birkenhead, England
@Obiwan_79 @matthiggo07 @SkySports Almost as bad as Harry Kane
-
KayCKaye
(@kck1965) reported
from
St Helens, England
@SkyHelpTeam @D1n0nlyT8 Yes my new iPhone 12 keeps going silent for seconds at a time on a call and my husbands keeps going muffled. Also, with the billions in profit Sky make surely there’s a better way to get hold of customer service if you have a problem.
-
รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@BlakeDuckers @SkyUK Yet we are forced to pay more each year so they can keep getting football matches and creating awful movies.
-
Jeffro
(@Jeffro_B) reported
from
Widnes, England
@SkyHelpTeam when I go to the Account Settings page on my sky yahoo email on desktop it goes to a 404 error page. Is there a problem with the page?
-
รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam why is it that your internet always goes down at night? 2 nights this weeks I’ve had no access to the internet.
-
Garry Williams
(@garrycwilliams) reported
from
Seaforth, England
@SkyHelpTeam Hi, I’m moving home and would like to take all of my services to our new home but I’m finding it extremely difficult to get through on your phone line to speak to someone. If this cannot be done then I must stress I will have to cancel.
-
🔴⚪️ In Lacca We Trust 🔴⚪️
(@KingDiddyAFC) reported
from
Liverpool, England
How you have @Carra23 @GNev2 and Keane over this game!! This is a god damn disgrace @SkySports
-
Paul Owen
(@Owensy10) reported
from
Runcorn, England
@SkyHelpTeam hi, I ordered a new sky q remote FOC as sky platinum customer. I've had an email to say it has been ordered and amendments to my contract but nothing has been received or nothing showing in my orders.
-
MisterDaz
(@MisterDaz) reported
from
Ellesmere Port, England
@SkyHelpTeam So the hundreds, or thousands, of people on Twitter who can’t sign in ALL need to contact @virginmedia? It’s not, just possibly, a tech issue you two need to sort out?
-
James Madine
(@JamesMadinePS) reported
from
Prescot, England
@SkyHelpTeam I’ve called you and sent a written complaint in this afternoon. Please refer to this record on my account and arrange for me to be contacted to discuss further.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
bubblesarah
(@bubblesarah) reported
@SkyUK can you sort my awful broadband I'm fed up of Keep calling you to report it
-
Garry Leech
(@garryleechswans) reported
@swansforever @SkyHelpTeam I’ve got the same issue Lisa, wfh and connection kept dropping multiple times each day 😩 In the end I changed provider but hopefully sky can sort yours out 👍🏻
-
Arms Init
(@ArmsInit) reported
@SkyUK I want to cancel a package. I go online and click cancel on the package and then it sends to a useless automated system that sends me round in circles.
-
Arms Init
(@ArmsInit) reported
@SkyHelpTeam @SkyUK I want to cancel a package. I go online and click cancel on the package and then it sends to a useless automated system that sends me round in circles.
-
Lauren
(@laurenslaterxx) reported
disappointing @virginmedia wonder if the internet will crash once again today🙄 3 times someone’s told us we won’t have problems but if anything it’s worse! absolute nightmare, @SkyUK can you do better?
-
bubblesarah
(@bubblesarah) reported
@SkyHelpTeam Appreciate that, but we have tried all of your suggestions. The only thing left Is a new line to the road to be put in as suggested by one of the engineers, but you only want our money and are not interested in fixing the problem
-
Big Baz89
(@Bigbarry89) reported
@SkyHelpTeam Yeah it’s been confirmed there’s a problem I’m losing connection somewhere outside they think it’s to do with a wiring, no timescale from what I can see
-
Ian Davies
(@iandavies_) reported
@SkyHelpTeam It’s the same old crap and advice each time, the line is always fine. I was told my Xmas tree was messing with the WiFi signal which has to be one of the worst excuses ever!
-
Claire Campbell
(@Campbell0Claire) reported
@SkyUK we have an issue with our Internet which will take up to 2 working days to resolve. As a keyworker (teacher) this is not good enough! #dissapointed
-
Steve Allsopp
(@AllSteve1) reported
On the verge of losing a customer here @virginmedia ... Hey @SkyUK what deals do you have on at the moment?