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Sky

Sky Outage Report in Runcorn, Borough of Halton, England

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Runcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Runcorn, England

The most recent Sky outage reports came from the following cities: Liverpool, Lymm, Northwich, St Helens, Warrington, Chester, Litherland, Winsford, and Birkenhead.

CityProblem TypeReport Time
Liverpool Internet 2 days ago
Northwich Internet 2 days ago
Liverpool Internet 6 days ago
Liverpool Internet 6 days ago
Northwich Phone 7 days ago
Liverpool Wi-fi 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

  • JamesMadinePS
    James Madine (@JamesMadinePS) reported from Prescot, England

    @SkyHelpTeam I’ve called you and sent a written complaint in this afternoon. Please refer to this record on my account and arrange for me to be contacted to discuss further.

  • MysticalPanda88
    รթ๏๏кץ ɠђ๏รt թคภ๔ค (@MysticalPanda88) reported from Chester, England

    @SkyHelpTeam You’re website has multiple tests that people can use and also when the internet does drop which means there’s a solid orange light on the router, a notification from sky pop ups on your device that tries to help you fix the problem but it fails to do so.

  • KingDiddyAFC
    🔴⚪️ In Lacca We Trust 🔴⚪️ (@KingDiddyAFC) reported from Liverpool, England

    How you have @Carra23 @GNev2 and Keane over this game!! This is a god damn disgrace @SkySports

  • EDtheREDX6
    Eddie Noonan (@EDtheREDX6) reported from Kirkby, England

    @skysports some shockers in that game Allison is one but the worst one was that Tyler fella in his biased, dispraportionate self gratification commentary, sorry not commentary just creaming himself whilst trying very poorly to be Impartial @Carra23 get a grip of the prick.

  • EDtheREDX6
    Eddie Noonan (@EDtheREDX6) reported from Kirkby, England

    @WayneBurt06 @SkySports @Carra23 If he mentioned we had not lost 3 in a row at home since 1963 once he mentioned it 3 times or more to make sure we never missed it 1st time round he was loving it.

  • DaveBrock1979
    Dave Brocklehurst (@DaveBrock1979) reported from Tyldesley, England

    @JGX92 @SkySports It is horrid mate. That and his unmitigated desire for a Liverpool goal

  • jazzyjjo89
    Jackie (@jazzyjjo89) reported from St Helens, England

    @SkyHelpTeam A phone number would be helpful to speak to someone about the extra £50 you have taken out of my account today. Still awaiting some non-existent customer service.

  • MysticalPanda88
    รթ๏๏кץ ɠђ๏รt թคภ๔ค (@MysticalPanda88) reported from Chester, England

    @SkyHelpTeam Nothing happens, it just tried to reconnect and fails. 2 times this week it has happened. Awful service.

  • Owensy10
    Paul Owen (@Owensy10) reported from Runcorn, England

    @SkyHelpTeam hi, I ordered a new sky q remote FOC as sky platinum customer. I've had an email to say it has been ordered and amendments to my contract but nothing has been received or nothing showing in my orders.

  • garrycwilliams
    Garry Williams (@garrycwilliams) reported from Seaforth, England

    @SkyHelpTeam Hi, I’m moving home and would like to take all of my services to our new home but I’m finding it extremely difficult to get through on your phone line to speak to someone. If this cannot be done then I must stress I will have to cancel.

  • MysticalPanda88
    รթ๏๏кץ ɠђ๏รt թคภ๔ค (@MysticalPanda88) reported from Chester, England

    @SkyHelpTeam It’s working fine now. It’s at night and when I test the line it doesn’t work because the internet doesn’t work. When the internet goes down I get a message on my phone saying your internet has been dropped and tries to reconnect but fails to do so.

  • MysticalPanda88
    รթ๏๏кץ ɠђ๏รt թคภ๔ค (@MysticalPanda88) reported from Chester, England

    @BlakeDuckers @SkyUK Yet we are forced to pay more each year so they can keep getting football matches and creating awful movies.

  • MysticalPanda88
    รթ๏๏кץ ɠђ๏รt թคภ๔ค (@MysticalPanda88) reported from Chester, England

    @SkyHelpTeam I’m not stupid, I know how technology works and to fix something but when it’s the line itself then it is something I cannot fix.

  • AdamSiddorn
    Adam Siddorn (@AdamSiddorn) reported from Birkenhead, England

    @Obiwan_79 @matthiggo07 @SkySports Almost as bad as Harry Kane

  • MysticalPanda88
    รթ๏๏кץ ɠђ๏รt թคภ๔ค (@MysticalPanda88) reported from Chester, England

    @SkyHelpTeam why is it that your internet always goes down at night? 2 nights this weeks I’ve had no access to the internet.

  • MysticalPanda88
    รթ๏๏кץ ɠђ๏รt թคภ๔ค (@MysticalPanda88) reported from Chester, England

    @SkyHelpTeam I do test it and it keeps saying there’s no errors in my area but obviously that’s not true is it if the internet is down. Stop talking to customers like they’re idiots and don’t know what they’re talking about.

  • MysticalPanda88
    รթ๏๏кץ ɠђ๏รt թคภ๔ค (@MysticalPanda88) reported from Chester, England

    Oh my sky internet is down again, what a surprise @SkyUK you have the worse service ever and you have the audacity to charge exorbitant amount of money for it.

  • kck1965
    KayCKaye (@kck1965) reported from St Helens, England

    @SkyHelpTeam @D1n0nlyT8 Yes my new iPhone 12 keeps going silent for seconds at a time on a call and my husbands keeps going muffled. Also, with the billions in profit Sky make surely there’s a better way to get hold of customer service if you have a problem.

  • MysticalPanda88
    รթ๏๏кץ ɠђ๏รt թคภ๔ค (@MysticalPanda88) reported from Chester, England

    If there is one certainty in life it is that @SkyUK internet is guaranteed to go down once a day. They expect people to pay £140 a month for the full package yet can’t even offer quality services

  • Jeffro_B
    Jeffro (@Jeffro_B) reported from Widnes, England

    @SkyHelpTeam when I go to the Account Settings page on my sky yahoo email on desktop it goes to a 404 error page. Is there a problem with the page?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • wilsonbwfc
    Wilson (@wilsonbwfc) reported from Bolton, England

    You owe me a refund @SkyHelpTeam I don’t pay for this ****.

  • Hello_Noto07
    Dave Noto (@Hello_Noto07) reported from Oakengates, England

    Think I’m going to cancel @SkySports tonight 🤣🤣🤣

  • 1shotsi
    COYB! (@1shotsi) reported from Liverpool, England

    WTF are LFC fans all about, absolutely unbelievable yet sky continuously bigs them up @SkySports @BBCNews @SkyNews

  • Msx1234Michael
    michael (@Msx1234Michael) reported from Mossley, England

    @SkyHelpTeam I have a family member who is have a problem with their sky system and she has try contact. On different numbers but all she gets 3 ring then the line goes dead and she has the onscreen information. And the online chat can you get. Information. That can help herout

  • Moham688
    محمد عمر أحمد عرمان (@Moham688) reported from Islington, England

    That is stupid from @GNev2 he should get the sacked from @SkySportsNews @SkySportsPL @SkySportsMNF @SkyUK

  • sgred06
    Pete Checketts 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@sgred06) reported from Frampton Cotterell, England

    @AvonandsomerRob At least they're still wearing their prostate cancer campaign badges. @SkySports ramming this blm stuff down people's throat constantly.

  • cleggy1966
    Simon 🏆🏆🏆🏆 (@cleggy1966) reported from Huddersfield, England

    @virginmedia Please advise how I cancel @SkySports and @btsport Can’t find the info in the My Account section of your website

  • TylerHewitt123
    Tyler Hewitt🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TylerHewitt123) reported from Porth, Wales

    @SkySports ******* admin get to sleep

  • JEREMYS41013184
    JEREMY SMITH (@JEREMYS41013184) reported from Needham Market, England

    @SkySportsPL @SkySports I will make sure that I receive no more alerts from you. Sky is part of the problem.

  • Chefcreed
    chefcreed (@Chefcreed) reported from Braunstone, England

    @SkyHelpTeam no broad band since last night no way of calling you as your offices are closed and you have disabled the in app help , shocking service