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Sky Outage Report in Runcorn, Borough of Halton, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Runcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Sky

Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Runcorn, England

The most recent Sky outage reports came from the following cities: Liverpool, Lymm, Northwich, St Helens, Warrington, Chester, Litherland, Winsford, and Birkenhead.

CityProblem TypeReport Time
Liverpool Internet 18 hours ago
Northwich Internet 24 hours ago
Liverpool Internet 5 days ago
Liverpool Internet 5 days ago
Northwich Phone 6 days ago
Liverpool Wi-fi 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

  • mikenairn8
    Michael (@mikenairn8) reported from Liverpool, England

    @Maverick85P @SkyHelpTeam @skytv Just cancelled my TV package lad after 11years as the price is soaring now. Also got my broadband and 3 mobiles with them ha. Platinum customer but just pay the same as everyone else

  • Crosby71
    Lee 🖤💛 (@Crosby71) reported from Liverpool, England

    Holy ******* ****, can someone on @SkySports ask Souness if he's ok, he called Everton fabulous 😱

  • Paul_H1982
    Paul (@Paul_H1982) reported from Liverpool, England

    Liverpool the latest city centre where @SkyHelpTeam mobile signal doesn’t work. What a truly awful network. Add to that no signal the entire train journey up from Birmingham and I wonder what I’m paying a tenner for every month. Can’t make calls “sorry bad line I can’t hear you”

  • Liverpoolred11
    Liverpoolred (@Liverpoolred11) reported from Garston, England

    Thanks @SkyHelpTeam we are paying our sky bills for bollocks, we have so much **** we don't want & yet we are losing decent channels, why do we bother?

  • WesleyDamianWo3
    Wesley Damian Woolfall (@WesleyDamianWo3) reported from Lymm, England

    @SkyHelpTeam All seems to be ok ones more so know seems to come and go with this network at moment all seems to be ok

  • leythdave
    LeythDave (@leythdave) reported from Tyldesley, England

    @SkyHelpTeam Hi is there an outage in the WN7 area please?

  • WesleyDamianWo3
    Wesley Damian Woolfall (@WesleyDamianWo3) reported from Lymm, England

    Morning seems the network of sky not working today @SkyUK

  • philash2k
    Phil @sh (@philash2k) reported from Seaforth, England

    Sky Internet down....they are shite @SkyHelpTeam

  • jonh64
    Jon H (@jonh64) reported from Garston, England

    @SkyHelpTeam seems to be working now. maybe it was just a glitch all day yesterday and last night with so many people signing up. thanks for your help anyway.

  • WillNesbit78
    Will Nesbit (@WillNesbit78) reported from Rainford, England

    @liamgallagher @mcOOey Hang on mate. Cancel by all means, but don't associate @SkySports and their massive red bias towards scousers. You should know most of us are Evertonians.

  • Liverpoolred11
    Liverpoolred (@Liverpoolred11) reported from Liverpool, England

    @SkyHelpTeam I am having problems with my bill, I ended up owing £84.00 and I paid £40 but cannot afford to pay the rest until the 15th, I have tried phoning but cannot get past your automated system, is there any way I can avoid losing my services?

  • MattLintill
    Matt Lintill 💙 (Proud Legacy Fan) (@MattLintill) reported from Runcorn, England

    @SkyHelpTeam hi, can anyone answer a Home Move query for me please, I cannot find the info I need anywhere online and I just need an actual human to help.

  • Paul_H1982
    Paul (@Paul_H1982) reported from Liverpool, England

    And being able to get online is just not going to happen at all. Do you have plans to improve your network @SkyHelpTeam ?

  • salalpha69
    🖤S.A.L.🖤 (@salalpha69) reported from Warrington, England

    @SkyHelpTeam I have inboxed you, been back with you for just 1 month and already the wrong payments are being taken! Nearly double!!! This is why I cancelled with you last time. Please respond before I cancel

  • SteByrneLFC
    Ste Byrne (@SteByrneLFC) reported from Birkenhead, England

    Considering it costs sooooooo much @SkyUK is the worst internet out there, sort your **** out if your going to charge £150+ a month 😡

  • WesleyDamianWo3
    Wesley Damian Woolfall (@WesleyDamianWo3) reported from Lymm, England

    I hope the network gets fixed outside @SkyUK

  • cherylhoughton5
    Cheryl Houghton (@cherylhoughton5) reported from Widnes, England

    Broadband down again @SkyHelpTeam

  • janine_sq22
    Janine Suzanne (@janine_sq22) reported from Birkenhead, England

    @SkyHelpTeam 50 min wait on the phone, is there an email I can write to? Previously informed cannot change Sky+ to SkyQ but after research I cannot see the problem? I would like to update my account but online it is not easy to navigate this! Any help?

  • MarkLangshaw
    Mark Langshaw (@MarkLangshaw) reported from Liverpool, England

    @SkyUK Hi, how much noticed do I need to give to cancel my Sky broadband? I am not fixed into a deal as my introducory offer period has lapsed

  • philash2k
    Phil @sh (@philash2k) reported from Seaforth, England

    @SkyHelpTeam Nothing like a bit of morning sarcasm from Tony at @SkyHelpTeam after years of poor service

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • PeteVillan1981
    Carpy 🎣 Villan ⚽ (@PeteVillan1981) reported

    @AndrewMahon17 @SkySports **** show - never watch it anymore just put the matches on and hit mute

  • AroneThasan
    Arone Thasan💙 (@AroneThasan) reported

    @SkyHelpTeam I signed up with sky for a service and I’m not getting it. Sky blaming bt open reach - don’t sell a service you can’t provide

  • Rpsgb92
    ” The Future Is Unwritten” (@Rpsgb92) reported

    @SkySports Sky left behind you pay for this crap

  • 70mutley
    Dave Mutch (@70mutley) reported

    @SkySports For **** sake, Sky sports has turned into a talk show for people who never played the game, but think they have enough expertise / knowledge about football that they can replace actual footballers Becoming embarrassing

  • Mercs107s
    Ali (@Mercs107s) reported

    @SkySports Sky still reporting on this fix fight is a embarrassment to boxing … anyone that paid for this fight is stupid and lining the pockets of theses con artist

  • pparker_4
    Peter Parker (@pparker_4) reported

    @SkySports Can you tell me why you didn't report on Josh Taylor? **** OFF SKY

  • georgeous097
    Georgina G (@georgeous097) reported

    @OpenreachHelp No unfortunately not. Our provider is @SkyUK and they said it should be resolved in 24 hours. We urgently need this up and running. Apparently it’s an external network event. Not sure what that means?

  • garliclover123
    Seff (@garliclover123) reported

    @D84537821D @SkySports No problem easy mistake to make.

  • Richie30247154
    Richie (@Richie30247154) reported

    @SkySports Another mega boring sky sports tweet. Just keep posting the same old crap every day.

  • halftimeblues
    Halftime Blues Podcast (@halftimeblues) reported

    @SkySports Never been to Newlands then...