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Sky outages and service status in Runcorn, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Runcorn, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • The most recent signal from this area was received Aug 10, 11:06 PM GMT+1.
  • 46% Internet (46%)
  • 31% TV (31%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Runcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 11: Problems at Sky

Sky is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Runcorn, England

The most recent Sky outage reports came from the following cities: St Helens, Liverpool, Chester, Warrington, Northwich, Ellesmere Port, and Prescot.

CityProblem TypeReport Time
St Helens TV 3 hours ago
St Helens Internet 3 days ago
Liverpool Internet 4 days ago
Chester Internet 9 days ago
St Helens TV 11 days ago
Liverpool Total Blackout 12 days ago

Nearby cities with recent reports

St Helens

2 recent signals

3 hours ago
Liverpool

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

  • chopperhontas
    Ian Clark (@chopperhontas) reported from Tyldesley, England

    Anyone know of any issues with Sky Broadband around manchester and Wigan this morning? Connections keep dropping out. @SkyHelpTeam

  • redams66
    Alridge Prior (@redams66) reported from Seaforth, England

    @TtcWayne @SkySports Stick to stickin ya tongue down ya dogs throat lad 🤮

  • Paul_H1982
    Paul (@Paul_H1982) reported from Liverpool, England

    Liverpool the latest city centre where @SkyHelpTeam mobile signal doesn’t work. What a truly awful network. Add to that no signal the entire train journey up from Birmingham and I wonder what I’m paying a tenner for every month. Can’t make calls “sorry bad line I can’t hear you”

  • Harkness7
    Martin (@Harkness7) reported from Appleton Thorn, England

    @SkyHelpTeam any known issues in Warrington WA4? My mum’s broadband has been in and out all evening @MoragAdamson

  • GazzaTee
    Gary Thompson (@GazzaTee) reported from Warrington, England

    @SkyHelpTeam why is my Internet unstable had sky internet now for a month told 400mbps guaranteed its currently around 60mbps and keep dropping lower unstable if this carries on we will be cancelling

  • nix4pool
    Nick Burns (@nix4pool) reported from St Helens, England

    Wtf are these two meffs on Skysports News now? No wonder I binned them off! #SkySports

  • Louise_28x
    Louise Martin (@Louise_28x) reported from St Helens, England

    @SkyHelpTeam my Internet has dropped out now every single day for a week 🙈 the app is saying there's no issues in the area?

  • Widget76
    Iain Watret (@Widget76) reported from Ellesmere Port, England

    @SkyHelpTeam Hi Tony, I was running that test repeatedly through yesterday afternoon, evening and night and each time it just told me there is a problem and it’s usually fixed within a few hours. It seemed to take till nearly breakfast time to be up and running again.

  • Liverpoolred11
    Liverpoolred (@Liverpoolred11) reported from Garston, England

    Thanks @SkyHelpTeam we are paying our sky bills for bollocks, we have so much **** we don't want & yet we are losing decent channels, why do we bother?

  • leythdave
    LeythDave (@leythdave) reported from Tyldesley, England

    @SkyHelpTeam Hi is there an outage in the WN7 area please?

  • jonh64
    Jon H (@jonh64) reported from Garston, England

    @SkyHelpTeam seems to be working now. maybe it was just a glitch all day yesterday and last night with so many people signing up. thanks for your help anyway.

  • MegannnRosiee
    Megan (@MegannnRosiee) reported from Liverpool, England

    @SkyHelpTeam We shouldn't have bothered stupid thing won't work. And Sky is useless pay all this money and you can't even be assed to set it up

  • laurenditch1996
    Lauren Ditchfield (@laurenditch1996) reported from Liverpool, England

    @SkyHelpTeam worst customer service ever!, rang twice and each time put on hold because they finished at 9 oclock and didnt wanna speak on the phone bare in mind i rang at 8:30! Both advisors each time put me on hold then phone down

  • smokinmofrazier
    Smokinmofrazier (@smokinmofrazier) reported from Winsford, England

    @SkyHelpTeam Hi I recently switched to Sky Glass from Sky Q and was told I'd be sent a box to send back my Sky Q box bit I've yet to receive it. Can you help?

  • kela_24
    Kate Rogers (@kela_24) reported from Warrington, England

    Well @SkyHelpTeam @SkyUK now 3 days without internet, brief reprieve for an hour earlier but off again and no explanation as to why or when it will be fixed. As a tv/mobile/broadband customer of almost 20 years, this is the worst customer service I’ve experienced from you.

  • WesleyDamianWo3
    Wesley Damian Woolfall (@WesleyDamianWo3) reported from Lymm, England

    @SkyHelpTeam the network line down at moment so u in the know with the line of the home line

  • OxRoloxW
    W Woolfall D (@OxRoloxW) reported from Lymm, England

    @SkyHelpTeam Thanks Nicole all ok myself away if my line goes off from problems I give u Text here all seem to be normal at moment 👍

  • J_Miller24
    Julia (@J_Miller24) reported from Runcorn, England

    Or my own! 12 years vip platinum customer… what a crock of ****! 4 hours on the phone tonight, 5 different advisors. No resolution! @SkyUK absolute joke!

  • nix4pool
    Nick Burns (@nix4pool) reported from St Helens, England

    Why can some muppets not say the word Everton properly? Merson is one, Ever-un ! This cabbage on Skysports news now is as bad? Why? Is it a difficult name/word to pronounce?

  • DixiReal
    The Real Dixi Got 60 (@DixiReal) reported from Ellesmere Port, England

    @SkySports No he’s a crap @JPickford1

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • LOUlSB2B
    louis (@LOUlSB2B) reported

    @SkyHelpTeam oh ffs, your ai chat box is NO HELP and let me not get started on the customer service advisors. oh sky you’re going to hell for this

  • hogmeisterman
    John Hogg◼️◻️ (@hogmeisterman) reported

    @MoyD59 @SkySports Yep. Doing the same David. Hopeless ex-pro’s talking utter garbage or YouTube nobodies who haven’t got a clue standing there referring to their iPads. Awful to watch and listen to!

  • JamieMccon76416
    Jamie Mcconnell (@JamieMccon76416) reported

    @danawhite @paramountplus @SkySports Putting the card on same night as Williamson v Simpson is stupid effects your viewing figures massively.

  • WesBez
    Wes Bez (@WesBez) reported

    @Davebough10 @SkySports So bad. Could barely watch the match. Choppy. Play looking like it’s lagging. Picture cutting out. Sound going low. What a mess

  • LadDegsy
    Degsy Lad (@LadDegsy) reported

    @colingale @ScotlandSky @SkySports Yep. Me too. And that is the problem. But tbf to Sky that is what they pay the money for, the Ugly Sisters on repeat.

  • precinoti
    Tubosun Falowo (@precinoti) reported

    @thebottomcorna They have lost so much credibility that nobody believes whatever they say anymore. A decade or 2 decades ago, all transfer news are broken by Skysports and only trusted sources and platform.

  • ARSENAL18COYG
    stand together (@ARSENAL18COYG) reported

    @SkyHelpTeam what is going on with the network lately even just to make a call the signal is shocking the amount of money I pay for the 5 contract I have I expect better. Won’t be renewing this year after 10+ years

  • AFCGunna10
    Gunna (@AFCGunna10) reported

    @theMadridZone @SkySports SkySports is a bad source

  • AG10szn
    AG10CookingSzn (@AG10szn) reported

    @SkySports ask Charlie Austin if he feels responsible that VAR was introduced after his famous post match rant saying these officials need all the support. Does he think he’s helped ruined the game? Does he regret it? Would he now get rid of VAR? #SkySportsFC

  • AkashPaul4
    Akash (@AkashPaul4) reported

    @SkySports It will never be the glazers house. They are just temporary custodians