Sky Outage Report in Runcorn, Borough of Halton, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Runcorn come from postal codes WA7.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Runcorn, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 15: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (54%)
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TV (23%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Runcorn, Borough of Halton, England
The most recent Sky outage reports came from the following cities: Liverpool, Birkenhead, Warrington, Runcorn, St Helens, Chester, Northwich, Winsford, Widnes, Leigh and Ellesmere Port.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
||
| Liverpool |
Internet | |
| Birkenhead |
Internet | |
| Warrington |
Total Blackout | |
| Birkenhead |
Internet | |
| Runcorn |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Runcorn, England
Latest outage, problems and issue reports in Runcorn and nearby locations:
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Will Nesbit
(@WillNesbit78) reported
from
Rainford, England
@liamgallagher @mcOOey Hang on mate. Cancel by all means, but don't associate @SkySports and their massive red bias towards scousers. You should know most of us are Evertonians.
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Cheryl Houghton
(@cherylhoughton5) reported
from
Widnes, England
Broadband down again @SkyHelpTeam
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Liverpoolred
(@Liverpoolred11) reported
from
Liverpool, England
@SkyHelpTeam I am having problems with my bill, I ended up owing £84.00 and I paid £40 but cannot afford to pay the rest until the 15th, I have tried phoning but cannot get past your automated system, is there any way I can avoid losing my services?
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Paul
(@Paul_H1982) reported
from
Liverpool, England
Liverpool the latest city centre where @SkyHelpTeam mobile signal doesn’t work. What a truly awful network. Add to that no signal the entire train journey up from Birmingham and I wonder what I’m paying a tenner for every month. Can’t make calls “sorry bad line I can’t hear you”
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Jon H
(@jonh64) reported
from
Garston, England
@SkyHelpTeam seems to be working now. maybe it was just a glitch all day yesterday and last night with so many people signing up. thanks for your help anyway.
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Shaun TheBoufflant 🇬🇧
(@theboufflant) reported
from
Ellesmere Port, England
@SkyHelpTeam It shouldn't be that hard regardless. I shouldnt have to click past the contact us page, in fact, NO ONE SHOULD, to ACTUALLY CONTACT YOU. Get yo' web designer to get the main customer service number on the contact us page, pronto. As sky customers, we're not asking: we're telling
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Wesley Damian Woolfall
(@WesleyDamianWo3) reported
from
Lymm, England
@SkyHelpTeam All seems to be ok ones more so know seems to come and go with this network at moment all seems to be ok
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Wesley Damian Woolfall
(@WesleyDamianWo3) reported
from
Lymm, England
Morning seems the network of sky not working today @SkyUK
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Phil @sh
(@philash2k) reported
from
Seaforth, England
Sky Internet down....they are shite @SkyHelpTeam
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LeythDave
(@leythdave) reported
from
Tyldesley, England
@SkyHelpTeam Hi is there an outage in the WN7 area please?
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Lee 🖤💛
(@Crosby71) reported
from
Liverpool, England
Holy ******* ****, can someone on @SkySports ask Souness if he's ok, he called Everton fabulous 😱
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Janine Suzanne
(@janine_sq22) reported
from
Birkenhead, England
@SkyHelpTeam 50 min wait on the phone, is there an email I can write to? Previously informed cannot change Sky+ to SkyQ but after research I cannot see the problem? I would like to update my account but online it is not easy to navigate this! Any help?
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Ste Byrne
(@SteByrneLFC) reported
from
Birkenhead, England
Considering it costs sooooooo much @SkyUK is the worst internet out there, sort your **** out if your going to charge £150+ a month 😡
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Paul
(@Paul_H1982) reported
from
Liverpool, England
And being able to get online is just not going to happen at all. Do you have plans to improve your network @SkyHelpTeam ?
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Michael
(@mikenairn8) reported
from
Liverpool, England
@Maverick85P @SkyHelpTeam @skytv Just cancelled my TV package lad after 11years as the price is soaring now. Also got my broadband and 3 mobiles with them ha. Platinum customer but just pay the same as everyone else
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Phil @sh
(@philash2k) reported
from
Seaforth, England
@SkyHelpTeam Nothing like a bit of morning sarcasm from Tony at @SkyHelpTeam after years of poor service
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🖤S.A.L.🖤
(@salalpha69) reported
from
Warrington, England
@SkyHelpTeam I have inboxed you, been back with you for just 1 month and already the wrong payments are being taken! Nearly double!!! This is why I cancelled with you last time. Please respond before I cancel
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Mark Langshaw
(@MarkLangshaw) reported
from
Liverpool, England
@SkyUK Hi, how much noticed do I need to give to cancel my Sky broadband? I am not fixed into a deal as my introducory offer period has lapsed
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Wesley Damian Woolfall
(@WesleyDamianWo3) reported
from
Lymm, England
I hope the network gets fixed outside @SkyUK
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Matt Lintill 💙 (Proud Legacy Fan)
(@MattLintill) reported
from
Runcorn, England
@SkyHelpTeam hi, can anyone answer a Home Move query for me please, I cannot find the info I need anywhere online and I just need an actual human to help.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Winston Smith
(@WSmithR101) reported
@SkyHelpTeam I have had issues of loss of 90% of service for the last 6 weeks and you don't seem bothered
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stev
(@spr0udy) reported
@SkyHelpTeam So just to be clear the immediate solution is to either pay an extra £15, or wait until Monday to be able to use the broadband that I'm already paying for? Stunning. You guys at least need to update your website & IVR to let people know not to bother calling!
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Joanne Saxon
(@josaxon) reported
@SkyHelpTeam Did try calling but can see there is call centre issues and wondered if you might be able to help.
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Han
(@hannahsmith2601) reported
@SkyHelpTeam my sky q apps won't work despite software updates and app refresh, can you help please?
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Danny Bendall
(@danielbendall) reported
@Billyokco @donson1990 @SkySports Probably never watched Ward fight
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Lynette murray
(@LynetteForbes17) reported
@SkyHelpTeam in regards to my mobile bill which I’ve been trying to sort out since February. Can someone from sky please contact me regarding this issue.
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Stacey
(@Stackalaka_) reported
@SkyHelpTeam You said you'd fix it and you didn't 4 phone calls later.
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mazzy
(@mazzydiz) reported
@SkyHelpTeam my grandmother is very unhappy £72 a month and has no extras no new equip for 13years! She has been unable to get a response and has waited for over an hour on occasions for the phone not to be answered. You need to contact her to cancel or negotiate.
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Jamie Farrell
(@JamieFa70532108) reported
@SkySports @EddieHearn Pathetic should be held at Wembley, all about money now boxing. Prob be on box office for something stupid like £49.99
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Matthew Dendle
(@Matthew_Dendle) reported
@SkyHelpTeam Hi, was meant to have an openreach engineer come out this morning (was booked through a Sky engineer) but they haven’t arrived in the time slot - is there a way to check for updates? As unable to get through on the phone due to the contact centre being down.