Sky Outage Report in Runcorn, Borough of Halton, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Runcorn, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 26: Problems at Sky
Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Runcorn, Borough of Halton, England
The most recent Sky outage reports came from the following cities: Northwich, Chester, Liverpool, Litherland, St Helens, Lymm, Winsford, Warrington and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Northwich |
TV | |
| Chester |
TV | |
| Liverpool |
Internet | |
| Liverpool |
TV | |
| Chester |
Internet | |
| St Helens |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Runcorn, England
Latest outage, problems and issue reports in Runcorn and nearby locations:
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Wesley D Woolfall⭐⭐⭐⭐
(@Wesley33257712) reported
from
Lymm, England
@SkyUK network not working internet so u know hopefully u fix it Sky @SkyHelpTeam
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Liz Whitehouse
(@LizHannah25) reported
from
Garston, England
@SkyHelpTeam Hi ET If you read my tweet you will see I checked my service, and I already followed the steps in resetting my modem. The internet light is amber, it is not an issue my end. It is clear there is a wider issue, please help and not divert attention
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Thomas Conroy
(@tconroyjnr) reported
from
Liverpool, England
@SkyNews @SkySports What a ****. And there lies the problem.
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Jack Wilson
(@JackTWilson95) reported
from
Northwich, England
@SkySports @GTagg97 @SoccerSaturday No shock there’s us going 1-0 down at Stockport😂 I was at that game
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Catherine
(@Cath_Ward14) reported
from
Birkenhead, England
Well @SkyUK is a joke. Advisor leaving me halfway through payment for their break!! Disgusting service #poorservice
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Helen Ball
(@HelenSocKnowHow) reported
from
Liverpool, England
@icklepickle @CallmeDownsie @SkyHelpTeam But running down our data allowance 🙈😳
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David Bimson
(@dbimo1980) reported
from
Birkenhead, England
@SkyUK same shite customer service as the fibre connection
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Carbs
(@AndrewCarberry) reported
from
Warrington, England
@stevo_g1992 @SkyUK @WeAreOpenreach The engineer was very apologetic for getting their late...however what really frustrated me was that I booked it 4.5 weeks ago and I was told I would be seen early in the day. If I'd known they'd been late I could have worked the morning. Sorry 2 hear that you have had issues 2
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David Hodgson
(@davidh0189) reported
from
Warrington, England
@SkyHelpTeam hi sky talk and broadband down in Warrington area. Sky app to check status isnt working either. Are there any problems and if so when will it be sorted
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unbearablenat😉
(@natalie_2917) reported
from
Liverpool, England
@SkyHelpTeam I have an engineer coming out tomorrow after a nightmare day with awful WiFi I shall update after they been but I will warn customers they are dependant on how many devices you have connected which I wasn’t told when I signed up!
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Sarah
(@sarah_comber) reported
from
Liverpool, England
@SkyHelpTeam help please before we go insane 😩 we have Sky Q & trying to download a box set it says we have no internet connection. Keep trying to connect to the box which works then immediately disconnects! Have tried turned it off &on! All other devices in household connected!
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Cheryl Corless
(@chezr911) reported
from
Warrington, England
I love getting cut off 3 times during phone calls @SkyUK. Customer service is that awesome that they don't phone back they leave you to get back in the queue that 'could be more than 30minutes' 👍 all I want is a cost for multiroom but it seems that is too much to ask!
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Wesley D Woolfall⭐⭐⭐⭐
(@Wesley33257712) reported
from
Lymm, England
Look like problems one more with the internet @SkyUK @SkyHelpTeam
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unbearablenat😉
(@natalie_2917) reported
from
Liverpool, England
@SkyUK I’ve just signed up to this it better work your current fibre is beyond crap getting 0.3mbps in some rooms ... useless
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Reysan
(@humfmeister) reported
from
Birkenhead, England
That's me done with @SkySports @SoccerSaturday The RS love-in is disgraceful. Worse still the know-nothing Father-in-law is here & thinks we should support them as they're a local team. Just need to convince my lad we can survive without Sky... #biasedbeyondbelief
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@oasismark @SkyUK @giffgaff Both use O2 network so it should be fine.
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Matthew Hudson
(@mattyhudson86) reported
from
Seaforth, England
@SkyHelpTeam our sky broadband has disconnected less than a week after joining from bt where we never had problems I’ve ran all the diagnostic checks on your website before you ask me to do that
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David Hodgson
(@davidh0189) reported
from
Warrington, England
@SkyHelpTeam Sky at last have confirmed there are problems in the NW
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sarah
(@sarahsuttonx) reported
from
Newton-le-Willows, England
@SkyUK No broadband, wifi, tv, NOTHING for the past hour. I hope you're going to reimburse everyone considering the extortionate amount we're paying per month for absolute shit!
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unbearablenat😉
(@natalie_2917) reported
from
Liverpool, England
@SkyUK can’t believe poor your customer services is it’s almost laughable you admit even under your new WiFi guarantee im not getting right service it’s appalling and let me leave my broadband contract but then have the cheek to tell me your increasing the price of my tv package
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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eviandetox
(@macaronimince) reported
@SkyHelpTeam Hello. Please can you help as I am completely exasperated trying to contact you through telephone. Over 15 times I’ve tried navigating through the automated voice thing and keep getting cut off. Why do you make it so difficult to get in touch?
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Ronnie McCarthy
(@RonnieMac252) reported
@SkyHelpTeam It says there is an issue but no indication of estimated fix times. Considering that Sky are now a communication company, this is not good comms or customer service. If you lost a service to your house, say - gas you would want to know when to expect it back.
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Premnath Ghawalkar
(@PremgcPremnath) reported
@SkySports DOWN DOWN DOWN not Showing T20 Worldcup India warmup matches...
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JayL
(@JayLtotheL) reported
@SkyHelpTeam Thanks. I've done that but I guess because I've only been a customer for 5 years I might not get a chance just yet?
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Becky Rose Carver
(@_thecompassrose) reported
The engineer walks in and goes, oh I can’t do it that way I can only do fibre, you’ll have to call them and sort it and walked out. NOW @SkyUK have to cancel it all again, rebook at the end of this week & wait for another engineer to come out? Am I getting mugged off?
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mybhoysconordec
(@conorndec) reported
@SkyHelpTeam is it so hard to speak to a customer adviser
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Oscar Delta
(@ODChivers) reported
@SkyHelpTeam How about revising/updating the hardware. Start again from scratch. Sky Q is the worst product I've ever bought.
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JC
(@JohnCon06) reported
@bestcanton7 @SkySports Feel for him, I genuinly hope that club get relegated, the expectations of a deluded fan base following a team who have never won anything in my lifetime. Even Wigan, Birmingham, Leicester, Saints, Coventry, have won cups, + prob others
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Nathan
(@nathchurch) reported
from
Newport, Wales
@SkySports You just don’t get it at all, do you? You constantly spout the same rubbish about how Steve Bruce was badly treated by the fan base! Incorrect!!!! Sure some people said some horrid stuff but that is the minority. He was never one of us, his record was shocking! Simples
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🌀Marie....or ma’am🌀
(@HypnoMarie1978) reported
@bestcanton7 @SkySports I actually don’t get what they’re expecting there, he might not be “trophy” successful but when he takes a job the board set an expectation out and Steve Bruce almost inevitably delivers it, might only be “don’t go down” or similar but he does the job.