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Sky outages and service status in Runcorn, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Runcorn, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and E-mail.
  • The most recent signal from this area was received Jun 8, 1:39 AM GMT+1.
  • 65% Internet (65%)
  • 15% TV (15%)
  • 5% E-mail (5%)
  • 5% Total Blackout (5%)
  • 5% Wi-fi (5%)
  • 5% Phone (5%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Runcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 9: Problems at Sky

Sky is having issues since 01:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Runcorn, England

The most recent Sky outage reports came from the following cities: Chester, Liverpool, St Helens, Prescot, Northwich, Lymm, and Widnes.

CityProblem TypeReport Time
Chester Internet 1 day ago
Liverpool Total Blackout 2 days ago
Liverpool Internet 5 days ago
Chester TV 7 days ago
Liverpool TV 10 days ago
Liverpool E-mail 12 days ago

Nearby cities with recent reports

Liverpool

2 recent signals

2 days ago
Chester

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

  • Trev1878
    Michael (@Trev1878) reported from Roby, England

    Hi @SkyHelpTeam - Just received a letter to say my offers are ending soon, but you’ve kindly extended my offer by 15 months. “Your price would normally go up” - indicating no increase. Bad news is - I’ve checked my future bill and they are showing as going up by 25%! Explain?

  • philash2k
    Phil @sh (@philash2k) reported from Seaforth, England

    Sky Internet down....they are shite @SkyHelpTeam

  • davey7000
    John Davey (@davey7000) reported from Widnes, England

    @SkyUK @SkyHelpTeam Is this the same as BT Home hub and channels over the internet? That service was the worst.

  • philash2k
    Phil @sh (@philash2k) reported from Seaforth, England

    @SkyHelpTeam Nothing like a bit of morning sarcasm from Tony at @SkyHelpTeam after years of poor service

  • Nirosta
    Lana L Hughes (@Nirosta) reported from Northwich, England

    Get tae **** @SkySports "pundits" saying "no disrespect to Everton as they're a big club, but they're not elite" when talking about #Pickford not being snapped up by another club. JP wanted to stay at #Everton end of story

  • dobes77
    ◽️White Seats◽️🇺🇦 (@dobes77) reported from Runcorn, England

    Watching Palace vArsenal on @SkySports with the sound down so dont have to hear that awful M.Tylers Voice. #Justice97

  • pedallingforfun
    Pedalling For Fun (@pedallingforfun) reported from Northwich, England

    @SkyHelpTeam Yes but yesterday was the last straw I’ll be swapping suppliers in the near future. I’ve had more issue with Sky in the 12 months I’ve been with you than I had with my previous supplier in 20 years

  • Crosby71
    Lee 🖤💛 (@Crosby71) reported from Liverpool, England

    Holy ******* ****, can someone on @SkySports ask Souness if he's ok, he called Everton fabulous 😱

  • jonh64
    Jon H (@jonh64) reported from Garston, England

    @SkyHelpTeam seems to be working now. maybe it was just a glitch all day yesterday and last night with so many people signing up. thanks for your help anyway.

  • greenbhoy1
    Paolo Mac (@greenbhoy1) reported from Prescot, England

    Thread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.

  • theboufflant
    Shaun TheBoufflant 🇬🇧 (@theboufflant) reported from Ellesmere Port, England

    @SkyHelpTeam It shouldn't be that hard regardless. I shouldnt have to click past the contact us page, in fact, NO ONE SHOULD, to ACTUALLY CONTACT YOU. Get yo' web designer to get the main customer service number on the contact us page, pronto. As sky customers, we're not asking: we're telling

  • MattLintill
    Matt Lintill 💙 (Proud Legacy Fan) (@MattLintill) reported from Runcorn, England

    @SkyHelpTeam hi, can anyone answer a Home Move query for me please, I cannot find the info I need anywhere online and I just need an actual human to help.

  • robjshort68
    Shorty! (@robjshort68) reported from Liverpool, England

    @SkyHelpTeam How do I add the SIM for my wife's new tablet that I bought her for Xmas to my account. The links in the Sky website are taking me around in circles. I have my own Sky Mobile number I want to add her to my account....? Help!

  • mattyb743
    Matthew Buck (@mattyb743) reported from Warrington, England

    Never mind Ronaldo. Why an earth have they not put Leicester City VS Manchester City on the telly? The black out doesn't even effect this because why are they only showing 1 match on Sunday? #Baffled #PremierLeague @premierleague @SkySports

  • StevenR1967
    Steven Rogers (@StevenR1967) reported from Garswood, England

    @SkySports Always got something to say about others. Jealousy is a horrible thing.

  • mradambarker
    Adam Barker (@mradambarker) reported from Warrington, England

    Are there connection issues in Warrington?! @skybroadband @SkyHelpTeam

  • kela_24
    Kate Rogers (@kela_24) reported from Warrington, England

    Well @SkyHelpTeam @SkyUK now 3 days without internet, brief reprieve for an hour earlier but off again and no explanation as to why or when it will be fixed. As a tv/mobile/broadband customer of almost 20 years, this is the worst customer service I’ve experienced from you.

  • OxRoloxW
    W Woolfall (@OxRoloxW) reported from Lymm, England

    @SkyHelpTeam be for u ask but very wired the network Q box did that then coming in to it Error @SkyUK like an gateway close of to the network??? & why ?? Sky ???

  • Toffeewolfie
    Philip whitehurst (@Toffeewolfie) reported from Liverpool, England

    @SkyHelpTeam hi... problem with sky plus hd remote control.. Works perfectly well apart from volume control.. It comes up that the batteries need replacing...this also comes up when you put new batteries in... Any ideas...

  • humfmeister
    Reysan (@humfmeister) reported from Birkenhead, England

    The fanfare that @skysports made about having a dedicated @SkySportsNFL channel is utter drivel. There's enough content to be 24/7 at this time of the year. NFL Game Pass isn't problem free but it at least delivers.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • junkenstein321
    Junkenstein (@junkenstein321) reported

    Here’s a thought… Why don’t we scrap the 3pm Saturday blackout and give us the option of a ‘season ticket’ to watch our club’s games. The rest of the world gets to watch OUR football but we don’t? But a lot has to do with @premierleague and @SkySports greed. #nufc

  • jeremyideal
    Jeremy (@jeremyideal) reported

    @SkySports I'm bored already. The constant media crap. Who cares? Wait for the game and find out. And whoever isn't picked, we don't need a 60min piece on why he wasn't picked, and what we're missing.

  • Je_suis_Gemeaux
    The 48 (@Je_suis_Gemeaux) reported

    @SkySports The mouth thing is stupid

  • QcWynter
    Colin Wynter KC (@QcWynter) reported

    A big thank you to @SkyUK & @SkyHelpTeam. A bolt of lightning down the side of my house blew up the insides of my broadband router yesterday at around 6pm. I was told 1-5 days. At 9.45 this morning, my new router was delivered. By any measure, that is tip top customer service.

  • PantherAS90
    andrew 🌑🌐 (@PantherAS90) reported

    Why is it a nightmare to contact @SkyUK, you offer products but no actual human to help 🙄

  • niczz33
    Nico O’reilly (@niczz33) reported

    @SkySports One bad result doesn't erase years of progress. The real test is how England responds in the next game.

  • marsboyle
    marion boyle (@marsboyle) reported

    @SkyUK why have you cancelled help team and using an outdated bot🤬 I want someone to phone me im furious 🤬

  • mark1984toon
    Mark Williams (@mark1984toon) reported

    @SuperLeague @SkySports I have watched countless football matches on sky and never once has the clock not worked, why is it week in week out while showing rugby league is the service poor and clocks never work?

  • CoiNDosh
    ᕮⲙⲓ𝕣ⲁⲧⲉ🛡️ (@CoiNDosh) reported

    @SkySportsNews England is their own worst enemy; wtf is wrong with @SkySports just at the eve of world week you’re creating a useless headline let the manager cook. What matters is the team not an individual. Most generation will forget the names of those won it but not the country who did.

  • DMTMF23
    𝕸𝖎𝖈𝖍𝖊á𝖑 𝕱𝖆𝖗𝖗𝖊𝖑𝖑 (@DMTMF23) reported

    @SkySports "Protecting" by facial scanning as many people as possible for a government database. Troubling enough for any government/administration never mind the current one