Sky

Sky Outage Report in Runcorn, Borough of Halton, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Runcorn, Borough of Halton, England 11/21/2025 03:40

November 21: Problems at Sky

Sky is having issues since 04:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Runcorn, Borough of Halton, England

The most recent Sky outage reports came from the following cities: Liverpool, Warrington, Northwich, St Helens, Widnes, Leigh, Chester and Bromborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomWarrington Internet
United KingdomLiverpool Wi-fi
United KingdomNorthwich Internet
United KingdomLiverpool Internet
United KingdomLiverpool Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

  • phanleyphotos Paul Hanley Photos (@phanleyphotos) reported from Prescot, England

    Moved from @virginmedia to @SkyUK but phone number hasn’t moved. @virginmedia say it’s possible to still port it and the response from @SkyUK - we don’t know how to do that, hang up and try to speak to someone else after 3 hours on the phone 🤬🤬🤬

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @SkyHelpTeam @SkyUK I’ve tried a PM, I’ve been told to wait 10 days. Given my speed hasn’t changed since the service was installed 3 days ago I don’t anticipate it changing over the next 7 days. You’re failing to meet the guaranteed minimum speed so let’s see if you can meet it in a week’s time.

  • NickRyanPGAlol Nick Ryan (@NickRyanPGAlol) reported from Seaforth, England

    @SkySportsPL @SkySports Was never a freekick, but with kopite ref MichaelSlothOliver any touch signal etc. Goes for the RedShite, nevermind VAR spoiling football, kopite refs are worse

  • WesleyDamian554 Wesley D Woolfall 🎼🎼🎼🎼 (@WesleyDamian554) reported from Lymm, England

    Go do check on page & fix them @Facebook @instagram @Yahoo @gmail @Google @gmail @googlechrome @Google keep fixing the error in pages @SkyUK @SkyHelpTeam @SkyCinemaUK 🤞😁 @YouTube @youtubemusic

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @SkyHelpTeam @SkyUK @Ofcom I only get told to speak to someone after 10 days has passed, which is starting to feel like a delaying tactic to be honest. I’ve tried calling and you’re very busy with calls, I haven’t got time to sit in a hold queue. My service isn’t even a week old, I should need to call.

  • DaveWoodwardAC Dave Woodward | Ubisoft 🌟_Player 2018 | (@DaveWoodwardAC) reported from Birkenhead, England

    @SkyHelpTeam having issues with my email account once again it has logged me out and changed my password getting sick of this now

  • chriswires1985 Chris (@chriswires1985) reported from Risley, England

    Still waiting for a refund from @SkyUK not great customer service at all. How hard can it be to process a refund and issue a cheque. Think it’s time to take it to the ombudsman let them look how shabby sky customer service is

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    Day 4 and still no change from @SkyUK broadband speed, and still not hitting the “guaranteed minimum speed”. 6 more days for them to fix it...

  • gt20051878 Georgie Tennnant (@gt20051878) reported from Kirkby, England

    @SkyUK breaking in signal all day. Ruined the F1 now the football is on it’s the same. Merseyside. Not happy

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @SkyHelpTeam I’ve already tried calling, you have a message saying you’re very busy and that means sitting on a phone queue. Nobody actually seems to be available to help at all. Really disappointing from a company the size of @SkyUK that it’s so difficult to actually speak and get help.

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    1.5 hours since starting a chat with @SkyUK support via Facebook Messenger and I’m still being passed to agents. Nobody has spoken to me yet. Time to cancel the service, this is poor.

  • WesleyD17061721 Wesley D (@WesleyD17061721) reported from Lymm, England

    @SkyUK I Be happy if the network was working ⚒ OK hope your today busy fixing up the Problem around Lymm today 😁 @SkyHelpTeam it was work OK yesterday the network

  • HouseofScouse House of Scouse #ScouseCast (@HouseofScouse) reported from Seaforth, England

    Wow how shit is @SkySports soccer specials without Stelling

  • jazzyjjo89 Jackie (@jazzyjjo89) reported from St Helens, England

    @SkyHelpTeam Good morning, My sky box has suddenly disconnected from my broadband and when I try to connect it is saying network not found, all other devices are connected so it isn’t my broadband. Thanks in advance.

  • AHeywood_84 Andy (@AHeywood_84) reported from Golborne, England

    So, at the end of my @virginmedia contract, question is, stick or twist, cost is going up and I do wonder what @SkyUK @SkyHelpTeam could offer as a returning customer, we shall see!

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    Started a chat on Facebook Messenger with @SkyUK regarding my broadband issues at 9:04am. Since then I’ve been passed to 4 agents, none of which have actually spoken to me and have just passed me straight on to someone else. Supposedly it was a 20 min wait to speak to someone...

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    So @SkyUK finally just replied to me on Messenger. Then said that as I’ve been with them for over 10 days I’ll need an engineer. Except I only had the service installed on Friday, not 10 days ago. Such poor service. So @SkyUK cancelled and over to @VodafoneUK instead now.

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @SkyHelpTeam I’m on Facebook Messenger and three times I appear to have been passed around to another agent, three time’s being asked to provide my name and info. Then get told someone will be with me. This is really poor customer service. Come back @virginmedia, all is forgiven.

  • lynnew69 Lynne 🐶🐶🐾🐾 (@lynnew69) reported from Liverpool, England

    My sky Q app has suddenly stopped to connecting the box 🤬🤬🤬 FFS!! @SkyHelpTeam looking at the forums seems a common problem.

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    Interesting that @VodafoneUK say OpenReach confirms a higher minimum speed than @SkyUK are advising I will get as a minimum. On top of that, @VodafoneUK’s own guarantee is higher again too. Maybe I should’ve gone with @VodafoneUK instead. Might cancel @SkyUK not even a week in.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • rhys_ashman Rhys Ashman (@rhys_ashman) reported

    Awful awful service from @SkyUK. All my mum wanted to do was upgrade her broadband speed and hasn't had a landline for two weeks! Been passed back and forth between BT and sky. No accountability. Terrible customer service. Please DM and sort out.

  • __Matthew_w__ Matthew (@__Matthew_w__) reported

    @ExtremeELive @SkySports I'm really struggling to get the full coverage of this new series. I feel its more likely to be a sky problem! I set my box to start recording 5mins before and finish at least 30mins after yet it still jumps in and cuts off #ExtremeE

  • michaeljamesbr1 Mickey The Bee Bryan (@michaeljamesbr1) reported

    @SkySports We would have lost to anyone last night. Absolutely ffn awful. Liverpool weren't fantastic but miles better than us.

  • isaolinat ooo (@isaolinat) reported

    @SkySports NHS workers? Wtf

  • DarrenHindle1 Darren Hindle (@DarrenHindle1) reported

    @SkySports Do it not only wi they realise how little people care but it won't stop a damn thing the issue is not in football it is not down to social media it is simply down to the fact not everyone likes everyone. And I'm sorry but a monkey emoji is not police worthy abuse

  • Marc_dickinson2 Marc Dickinson (@Marc_dickinson2) reported

    Here we are again to tell you that your ******* wifi is about as useful as anne frank's drum kit along with your gormless operators, never know such a **** company, think you can get away with charging hundreds a month is beyond me be arsed with you im heading over to BT @SkyUK

  • shgreen12 Sharon Green (@shgreen12) reported

    @SkyHelpTeam hi my phone is saying no sim?? It’s a new phone and has been perfect up until now? Is there a problem with sky network?

  • yaldnif10 Mark (@yaldnif10) reported

    @SkySportsPL @SkySports Bad refereeing,foul on W peters

  • chrisleonmiller Chris (@chrisleonmiller) reported

    @SkyHelpTeam Thanks for your quick response. I have tried that page and the £9 offer does not appear on it. If you go to the Contact Us options and then to Upgrade my Package you just go back to the same page without the offer! Others say they have had the same problem. Does this offer exist?

  • 8ballwakefield 8ball75 (@8ballwakefield) reported

    @SkySportsPL @SkySports If keepers stayed in the middle instead of diving, I'm sure they'd statistically save more penalties than randomly diving before they take it. That's 2 I've seen go straight down the middle just this weekend.