Sky Outage Report in Runcorn, Borough of Halton, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Runcorn, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Sky
Sky is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Runcorn, Borough of Halton, England
The most recent Sky outage reports came from the following cities: Liverpool, St Helens, Widnes, Leigh, Chester, Bromborough, Warrington and Northwich.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Wi-fi | |
| Liverpool |
Internet | |
| St Helens |
Total Blackout | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Runcorn, England
Latest outage, problems and issue reports in Runcorn and nearby locations:
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Sharon Fisher
(@SharonFisher6) reported
from
Birkenhead, England
@SkyUK help! My remote just been found swimming in water! Where can I get a replacement please? Cheers
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COYB!
(@1shotsi) reported
from
Liverpool, England
WTF are LFC fans all about, absolutely unbelievable yet sky continuously bigs them up @SkySports @BBCNews @SkyNews
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Dave
(@daveb257) reported
from
Broughton and Bretton, Wales
@SkyHelpTeam how can we get help with crap broadband for weeks, help site won’t run tests ?
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F.W. Woolworth
(@moshirisboys) reported
from
Liverpool, England
@FootyAccums @footballdaily When this prick is on @SkySports I lower the sound down like I do all ex Liv players...#KopitesAreNotBitterWeDoBanter #ymca
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Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@SkyHelpTeam issues with sky Q boxes.. jumping.. proximity issues.. poor network messages. Frustrating waste of money. BT have fixed our internet new router still Sky is poor. Over to you... 🤷
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Dan Hesketh
(@DanHesketh3) reported
from
Birkenhead, England
Hey @SkyHelpTeam trying to downgrade my TV package but hitting a brick wall. No option on the app/website to downgrade even though the help section says there is. Currently been on hold almost an hour. Plenty of options to upgrade but not to downgrade
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COYB!
(@1shotsi) reported
from
Liverpool, England
Shocking to see Jamie down there, is @SkyNews @SkySports @henrywinter @JimWhite now going to sack him, the club/police/council told everyone not to gather, Jamie puts 2 fingers up to them all, this man has no shame!
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Lee Harrison
(@bluepostie75) reported
from
Liverpool, England
@SkyHelpTeam I’ve already done this and cancelled. Cancellation date is 14th July, I just need to discuss the equipment you allege I have. I am being asked to return a Sky Booster despite never having one.
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Cambo
(@_Cambo) reported
from
Roby, England
@NickWalker200 @MutzUk @Rich_Dixon84 @SkySports So your solution to stop the employment oppression of black and other ethnic minorities which has gone on for decades is to... do nothing.
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Ron Brett
(@ronbrett) reported
from
Runcorn, England
@SkyHelpTeam My broadband is down. I’ve gone thought all the troubleshooting and it definitely isn’t my home setup. Is there an expected time to resolution? I’m not the only person reporting this.
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Antony
(@TonydoyleUk) reported
from
Birkenhead, England
Dear @SkySportsPL @SkySports for about 140 years Liverpool fans have NEVER sang YNWA in the 76th minute at any game.... never mind Brighton away. 🙄 Strictly minute -1 or 89 when bricking it against Barca at Anfield. Surely there’s a red in the office?
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Roberto Fletch (Premier League Champions🏆)
(@roberto_fletch) reported
from
Ellesmere Port, England
@SkyHelpTeam Still seems I have problems with my speed.
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always f**king unbearable
(@Mickemz) reported
from
Birkenhead, England
@UTDJay10 @sakanelli @SkySports How ******** did you work that out? It was 0-0 at the time. Pen not given, it's a completely different game then.
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Champ19ns
(@YoungyLFC99) reported
from
Runcorn, England
@JTG48451871 @chris_shute_ @ashleymorley842 @SkySports This is our problem not ours. Every city in the country is having problems like this, so start trying to sort that out before jumping on the band wagon
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sean willott
(@SeanWillott) reported
from
Warrington, England
If anything comes from that game it proves we need to strengthen with the other teams around us doing so. Origi, chamberlain very poor today #LIVAVL #PremierLeague #SkySports
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Cambo
(@_Cambo) reported
from
Roby, England
@MutzUk @NickWalker200 @Rich_Dixon84 @SkySports Im also in the UK, I'm from a working class city and see the problems faced, I've been singled out and followed round shops and had police brutality just because of my accent. Yes its not half as bad as the US but we'd be daft to think rascim isn't an issue in indusrties here.
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Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@SkyHelpTeam Followed all this and all troubleshooting and still got issues. It's a lot of money to pay multiroom for a box that has to be reset every night
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Sean Trodden
(@SeanTrodden) reported
from
Birkenhead, England
@SkyHelpTeam I have no broadband,no landline and tv reception is awful.. and your staff,as well as being very difficult to get hold of on the phone have been giving me the run around with different stories
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Sean Trodden
(@SeanTrodden) reported
from
Birkenhead, England
@skytv @SkyUK @sky TV and @sky phonlines are an absolutely DIABOLICAL Service.. in fact EMBARASSING!
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Neil
(@spuddy1878) reported
from
Aintree Village, England
@teadrinker68 @pfin11 @chazaustin10 @SkySports @SkySportsPL @GNev2 @Carra23 As far as he knew the monitor was checked and no goal given, he had no reason to think there was a problem.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Thomas
(@JamieTh27798402) reported
@SkySports Whyte pulling out of a fight without any evidence other than how poor his tickets sales was and being made mandatory, classic corruption in boxing
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Jamie
(@Jme23uk) reported
@SkyHelpTeam Its a problem at the exchange, affecting sky. Again more issues with the broadband.
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Mark Connolly
(@markconn2000) reported
@SkyHelpTeam Might be worth informing your customer service team that there is a wider issue as they were telling me I needed an engineer out.
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Graham Ashford
(@GrahamAshford) reported
@SkyHelpTeam @SkyUK epically failing to cancel Sky Glass and return TV!!! Messed about for 2 days, spoke to 6 different representatives and got nowhere! Final straw today… phoned again, given link to web site which tells me to phone!! Poor product, disgraceful service!!!
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Emma Victoria
(@emmaalakeyy) reported
@SkyHelpTeam It’s definitely an issue your end,everyone in my area who use you are having the same issues. Might be a good idea to give your customer service team a heads up on issues like this so you aren’t setting them up for a horrible day taking calls or customers they can’t resolve!
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~
(@lostinmyminds) reported
@SkyHelpTeam Nope - I've never watched Autumnwatch or Nevermind The Buzzcocks or any other of the half a dozen shows it's done it with! None of are shows we've ever watched. Autumnwatch last night was episode 3 & it just randomly started series link from that whilst we were having dinner!
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Helen Watkins
(@Helz8310) reported
@SkyHelpTeam Hi,just on a new sim only deal, everything working great on iPhone 12 apart from wiFi calling. Could you advise how to activate please. It is enabled on the phone but doesn’t show at the top (it used to on my old network) Thank you
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Jeremy Basile
(@MrJBasile) reported
@SkyHelpTeam also sound is a real issue with apps. Frequently no sound until I switch back and forth between, auto, Dolby digital and Dolby plus. Even then no guarantees whether it comes on or not.
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The Bull
(@elbaUKtoro) reported
@SkyHelpTeam @bt_uk would you give a number in this instance? Just curious as to customer service. Price is one thing but I’ve wasted hours on this
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Old Mattyboi
(@somersetroyal1) reported
@SkyHelpTeam All of them! And with three children at home it’s starting to piss me off! It’s crashing through my @O2 cellular data as I’m having to hotspot them off my phone! . . Why am I paying you so much money for a service my family isn’t receiving?? And now I’m at eork messaging you!