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Sky outages and service status in Runcorn, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Runcorn, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Jul 11, 6:41 PM GMT+1.
  • 69% Internet (69%)
  • 23% TV (23%)
  • 8% Wi-fi (8%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Runcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 12: Problems at Sky

Sky is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Runcorn, England

The most recent Sky outage reports came from the following cities: Northwich, Liverpool, Ellesmere Port, Prescot, Warrington, Chester, and St Helens.

CityProblem TypeReport Time
Northwich Internet 17 hours ago
Liverpool TV 2 days ago
Liverpool Internet 3 days ago
Liverpool Internet 10 days ago
Liverpool Internet 10 days ago
Ellesmere Port TV 11 days ago

Nearby cities with recent reports

Liverpool

2 recent signals

2 days ago
Northwich

1 recent signals

17 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

  • Louise_28x
    Louise Martin (@Louise_28x) reported from St Helens, England

    @SkyHelpTeam my Internet has dropped out now every single day for a week 🙈 the app is saying there's no issues in the area?

  • OxRoloxW
    W Woolfall (@OxRoloxW) reported from Lymm, England

    @SkyHelpTeam be for u ask but very wired the network Q box did that then coming in to it Error @SkyUK like an gateway close of to the network??? & why ?? Sky ???

  • WesleyDamianWo3
    Wesley Damian Woolfall (@WesleyDamianWo3) reported from Lymm, England

    @SkyHelpTeam the network line down at moment so u in the know with the line of the home line

  • J_Miller24
    Julia (@J_Miller24) reported from Runcorn, England

    Or my own! 12 years vip platinum customer… what a crock of ****! 4 hours on the phone tonight, 5 different advisors. No resolution! @SkyUK absolute joke!

  • Phil5103
    Philip Sutton (@Phil5103) reported from Liverpool, England

    @SkyUK really? REALLY? WTF? is there nothing else to report? I don't want to listen to a US judge repeating herself 20 times.

  • HeyLittleJude
    JUDΣ (@HeyLittleJude) reported from Liverpool, England

    @JimBoardman The break music … gives me Sunday blues even when I’m not working next day (and we’re winning). Time for a complete revamp, @SkySportsPL @SkySports. #stopthisflame #stopthissong

  • PGCE2009
    Ben (@PGCE2009) reported from Guilden Sutton, England

    This is such a poor punditry team for a North London derby. All talking over each other. @SkySports

  • redams66
    Alridge Prior (@redams66) reported from Liverpool, England

    @SkySports ‘Come back stronger’ 🙄 You skied a penalty not had your leg broken you absolute melt!!

  • greenbhoy1
    Paolo Mac (@greenbhoy1) reported from Prescot, England

    Thread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.

  • west9426
    Ronald Cross (@west9426) reported from Warrington, England

    @SkyUK I am about to cancel our Sky subscription too expensive and lots on Freeview for

  • redams66
    Alridge Prior (@redams66) reported from Seaforth, England

    @TtcWayne @SkySports Stick to stickin ya tongue down ya dogs throat lad 🤮

  • nix4pool
    Nick Burns (@nix4pool) reported from St Helens, England

    Why can some muppets not say the word Everton properly? Merson is one, Ever-un ! This cabbage on Skysports news now is as bad? Why? Is it a difficult name/word to pronounce?

  • MarkLangshaw
    Mark Langshaw (@MarkLangshaw) reported from Liverpool, England

    @SkyUK Hi, how much noticed do I need to give to cancel my Sky broadband? I am not fixed into a deal as my introducory offer period has lapsed

  • pedallingforfun
    Pedalling For Fun (@pedallingforfun) reported from Northwich, England

    @SkyHelpTeam please can we get an update on when your broadband service will be restored?

  • Roachie21
    Lisa (@Roachie21) reported from Tyldesley, England

    @SkyHelpTeam Hi, can I just check ... these intermittent issues you're having, does this include being told you're phone isn't registered? If so I won't bother your team. Thanks Lisa (Manchester)

  • Trev1878
    Michael (@Trev1878) reported from Roby, England

    Hi @SkyHelpTeam - Just received a letter to say my offers are ending soon, but you’ve kindly extended my offer by 15 months. “Your price would normally go up” - indicating no increase. Bad news is - I’ve checked my future bill and they are showing as going up by 25%! Explain?

  • laurenditch1996
    Lauren Ditchfield (@laurenditch1996) reported from Liverpool, England

    @SkyHelpTeam worst customer service ever!, rang twice and each time put on hold because they finished at 9 oclock and didnt wanna speak on the phone bare in mind i rang at 8:30! Both advisors each time put me on hold then phone down

  • philash2k
    Phil @sh (@philash2k) reported from Seaforth, England

    Sky Internet down....they are shite @SkyHelpTeam

  • philash2k
    Phil @sh (@philash2k) reported from Seaforth, England

    @SkyHelpTeam Nothing like a bit of morning sarcasm from Tony at @SkyHelpTeam after years of poor service

  • SteByrneLFC
    Ste Byrne (@SteByrneLFC) reported from Birkenhead, England

    Considering it costs sooooooo much @SkyUK is the worst internet out there, sort your **** out if your going to charge £150+ a month 😡

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • shade1964
    pete (@shade1964) reported

    @SkySports FIFA have seized the chance to try and **** over Englands chances they corrupt

  • Figric
    Anthony Quinlan (@Figric) reported

    @Wiglanta1971 @SkyBroadband @SkyHelpTeam At least Sky atrocious customer service has always been garenteed.

  • AnayaKh79843612
    Anaya Khan (@AnayaKh79843612) reported

    @MichelleBeckett @SkyUK @VodafoneUK So sorry for your loss 😢when my mum passed I had the same issue with Post Office phone line. Firstly they refused to take my call asking for a copy of death certificate and then 30 day cancellation charge.

  • RedmondJamess
    R (@RedmondJamess) reported

    @SkyUK and @WeAreOpenreach you missed our broadband installation date on June 15th. We’ve been told we won’t even have an update on IF we can get WiFi until July 15th. You’ve missed calls, compensation, lied, and failed to solve my issue. This is the worst customer service ever.

  • aidan_codtello
    Aidan Costello (@aidan_codtello) reported

    @MichelleBeckett @SkyUK @VodafoneUK Virgin have a terrible reputation and have just received a massive fine. I need to look at my broadband with them. Can't bear the thought of phoning to cancel.

  • tailso1988
    Iain Taylor (@tailso1988) reported

    @SkyHelpTeam are honestly a joke moved house last week and my wife has had countless issues getting the internet sorted and keeps getting transferred to countless people had an engineer due to come today but they sent them to old address like how incompetent can you actually be?

  • rizzles066
    HENRY BAKER (@rizzles066) reported

    @MichelleBeckett @SkyUK @VodafoneUK i recently left virgin media they are not a good service provider when trying to end the contract, try getting help with family member or even a lawyer or cab which are very good

  • CosmicAngelsHR
    ETC (@CosmicAngelsHR) reported

    @Hucklegooner @AdamTweddell00 @SkySports For sure. It's not the way it was. See if he goes anyways, it sucks but he does deserve to play UCL and win championships. I would rather it's out of the EPL but rather yous than City or Liverpool.

  • keane016
    Wes Poole (@keane016) reported

    The irony after being on the phone to three people at @SkyHelpTeam (mobile) that the line is so bad they just hang up. Spoke to three people who eventually said I need to speak with another team. Fuming hahahhha

  • zubbiany
    🇳🇬 Zubby 9 (@zubbiany) reported

    @SkySports If some Manchester United fans are rejecting Andrey Santos already, then maybe the problem isn’t the player… it’s the expectations. Agree or disagree? Let’s hear it. 👇🔥