Sky Outage Report in Runcorn, Borough of Halton, England
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The latest reports from users having issues in Runcorn come from postal codes WA7.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Runcorn, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (48%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Runcorn, Borough of Halton, England
The most recent Sky outage reports came from the following cities: St Helens, Warrington, Chester, Birkenhead, Liverpool, Runcorn, Widnes, Prescot, Winsford, Northwich and Leigh.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
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Sky Issues Reports Near Runcorn, England
Latest outage, problems and issue reports in Runcorn and nearby locations:
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cally lfc87
(@cally8787) reported
from
Liverpool, England
@OpenreachHelp care to explain why am still waiting for an open reach engineer 6 days on through @SkyUK internet according to them it’s open reach faukt and it’s out of their hands yet here I am 6 days later still no engineer still no internet shocking service on both parts
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Dave Woodward | Ubisoft 🌟_Player 2018 |
(@DaveWoodwardAC) reported
from
Birkenhead, England
@SkyHelpTeam having issues with my email account once again it has logged me out and changed my password getting sick of this now
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam I’m on Facebook Messenger and three times I appear to have been passed around to another agent, three time’s being asked to provide my name and info. Then get told someone will be with me. This is really poor customer service. Come back @virginmedia, all is forgiven.
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cally lfc87
(@cally8787) reported
from
Liverpool, England
Been advised for the third time this week by @SkyUK that @WeAreOpenreach engineers will be out this morning to fix my broadband be very interesting to see if they actually turn up Cos only been over week of no internet & false appointments slots.Have sky palmed me of we shal see
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Day 4 and still no change from @SkyUK broadband speed, and still not hitting the “guaranteed minimum speed”. 6 more days for them to fix it...
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam @SkyUK @Ofcom I only get told to speak to someone after 10 days has passed, which is starting to feel like a delaying tactic to be honest. I’ve tried calling and you’re very busy with calls, I haven’t got time to sit in a hold queue. My service isn’t even a week old, I should need to call.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Interesting that @VodafoneUK say OpenReach confirms a higher minimum speed than @SkyUK are advising I will get as a minimum. On top of that, @VodafoneUK’s own guarantee is higher again too. Maybe I should’ve gone with @VodafoneUK instead. Might cancel @SkyUK not even a week in.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Started a chat on Facebook Messenger with @SkyUK regarding my broadband issues at 9:04am. Since then I’ve been passed to 4 agents, none of which have actually spoken to me and have just passed me straight on to someone else. Supposedly it was a 20 min wait to speak to someone...
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam @SkyUK I’ve tried a PM, I’ve been told to wait 10 days. Given my speed hasn’t changed since the service was installed 3 days ago I don’t anticipate it changing over the next 7 days. You’re failing to meet the guaranteed minimum speed so let’s see if you can meet it in a week’s time.
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cally lfc87
(@cally8787) reported
from
Liverpool, England
@SkyUK awful company awful service 6 days now no internet apparent engineer coming out yet still sign of any engineer, ring up to be told outreach is the company. Dealing with fixing it and it’s out ur hands 6 days now it’s a joke awful joke quick enough to take the money tho.
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cally lfc87
(@cally8787) reported
from
Liverpool, England
Shock 12.41,no sign of @OpenreachHelp engineers to fix my @SkyUK broadband even tho sky once again for the 4th time this wke assured me they be out this morning, shock day 7 no internet no engineer another palm off awful service on both parts yet again leaving me with no internet
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
1.5 hours since starting a chat with @SkyUK support via Facebook Messenger and I’m still being passed to agents. Nobody has spoken to me yet. Time to cancel the service, this is poor.
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Reysan
(@humfmeister) reported
from
Birkenhead, England
Can't help thinking there's 4 Premier League clubs who could have helped their neighbours @buryfcofficial and @OfficialBWFC. Shame too on the @EFL @premierleague and the scum that is @JimWhite and @SkySports and their abhorrent countdown clock. #nerofiddledwhenromeburnt
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cally lfc87
(@cally8787) reported
from
Liverpool, England
Another 25 minute on the phone to @SkyUK in 3 days over an engineer they promised would be out yesterday wonder if I’ll get any compensation back for the loss of services plus all the money it’s cost me ringing helplines no probably not Cos it’s not sky’s problem it @openreach
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LeythDave
(@leythdave) reported
from
Tyldesley, England
@SkyHelpTeam Wifi is terrible in this house, contract is nearly up, I'm looking around...
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pdbeefy
(@pdbeefy) reported
from
Roby, England
@Hesketh777 @EFL @forever_bury @5liveSport @talkSPORT @OfficialBWFC @ASFCofficial @SkySportsNews @SkyFootball @SkySports @bbc5live Yet again the @EFL letting people down
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Jimmy Norton
(@jimmy_norton1) reported
from
Tyldesley, England
@mgallagher90 @SkyCricket @SkySports different videos of it scattered all over the internet. never get bored of it
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S J English
(@ghe4m) reported
from
Liverpool, England
Thankfully England’s 2 games are on @ITVSport not @BBCSport which means I will be able to watch them. I can’t how sometimes the bbc get them what with it bring a subscription service like @SkySports
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam I’ve already tried calling, you have a message saying you’re very busy and that means sitting on a phone queue. Nobody actually seems to be available to help at all. Really disappointing from a company the size of @SkyUK that it’s so difficult to actually speak and get help.
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cally lfc87
(@cally8787) reported
from
Liverpool, England
@WeAreOpenreach @OpenreachHelp according to @SkyUK its ur doing the fact they’ve booked out my engineer through your company and am still waiting 6 days on no internet no engineer, care to explain who’s fault is this because it’s absolutely shocking service on both ur parts
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Paul R
(@MrPaulRadford) reported
@SkySports Normal service has been resumed, new track same old outcome 💪🏼
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Sheevspin
(@Sheevspinn) reported
@afc_flo @CalDC1878 @SkySports Never denied his talent. You made the point he had 2 player of the years and I pointed out they were at relagated clubs lmao.
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Nigel Stallard
(@stally66) reported
@SkyHelpTeam Can you send the customer service phone number please
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jay
(@jay4291) reported
Paying monthly for both @SkySports and @btsport Yet again #mufc match not televised. Yet available on illegal streams, please remind me what im paying for? I think its time to cancel my subscriptions.
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HENRY💙🔥😂🤟
(@Alain_hm28) reported
@kieran21529888 @SkySports Leicester are so poor idk what's happening to them, i don't think it's only Havertz there is just no link up at all with that attack🤷
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Matthew Barry
(@EFCMatt1) reported
@SkySports Give over you bad bellends.
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Steve
(@steve_snell) reported
@SkyHelpTeam @enxxebre This is relating to an issue in Devon and it’s down again, with absolutely no information. Shite 💩
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Rach❤🤍
(@RachAFC1) reported
@TerryHemmings91 Me too Terry. The worst pundit on @SkySports
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Dermot Rathbone
(@DermotR1968) reported
If you’re thinking about getting @amazonprimenow for sport, don’t bother. Constant blips and buffering. Never had with @SkySports or @netflix really disappointed. Good job it was trial. Great match spoilt
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Matthew Gavin
(@mattygavin1979) reported
@SkyHelpTeam is there a problem with your broadband in the Salisbury SP1 area our router keeps losing its connection and has been for the past day or so?