Sky

Sky Outage Report in Runcorn, Borough of Halton, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Runcorn, Borough of Halton, England 12/01/2025 19:55

December 01: Problems at Sky

Sky is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Runcorn, Borough of Halton, England

The most recent Sky outage reports came from the following cities: Liverpool, Leigh, Chester, Prescot, Warrington, Northwich, St Helens, Widnes and Bromborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet
United KingdomLiverpool TV
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLeigh Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Tarvin, England

    @SkyHelpTeam I already looked at that and it doesn't cover this issue. Is it a known issue with the update?

  • APATBillShep Bill Sheppard #UTP (@APATBillShep) reported from Liverpool, England

    @SkySports Horrible bastard

  • leepcollins Lee Collins (@leepcollins) reported from Newton-le-Willows, England

    @SkyHelpTeam how come it took me 10 seconds and 2 clicks to add @SkySports but I have to wait on hold for half an hour to cancel it?

  • Alan_istones Alan (@Alan_istones) reported from Leigh, England

    @SkyHelpTeam My broadband service has been faulty since Sunday, either low or no broadband at all. The engineers visit hasn’t resolved the issue

  • leepcollins Lee Collins (@leepcollins) reported from Newton-le-Willows, England

    @skytv how come it took me 10 seconds and 2 clicks to add @SkySports but I have to wait on hold for half an hour to cancel it?

  • MrBashe BornBlue! (@MrBashe) reported from Liverpool, England

    @SkySports #Barcelona @TeamMessi that has to be the most embarrassing defeat in champions league history by a country mile, it could of should of been double, Messi needs to move or his career will die a slow death in that team, he was the only who looked a player in that team!

  • DavidRa87534735 David R 👹 (@DavidRa87534735) reported from Golborne, England

    @OliverFarrell99 @davyrug @SkySports No it’s been terrible... the rebuild has failed multiple times Only now are we seeing a positive path, but long was to go

  • nickyhughes11 Nicky Hughes (@nickyhughes11) reported from Frodsham, England

    @SkyHelpTeam Thanks but this isn’t very helpful, just generic help

  • kck1965 KayCKaye (@kck1965) reported from St Helens, England

    @MailSport How is having three black pundits “diverse” @SkySports @SkySportsPL at least throw a white one in there to even it out a little, jobs should always be allocated on experience and ability, never colour or there’ll never be equality, learn from the past to make a better future.

  • CallmeDownsie 🌊 Paul Downes🏰 (@CallmeDownsie) reported from Liverpool, England

    Our #skybroadband is down. Bad weather, apparently. Sort of wrong type of weather. Like leaves. Or snow. Or crap infrastructure. You choose. (L9) #Sky cc @SkyHelpTeam

  • Coops256 Neil Cooper (@Coops256) reported from St Helens, England

    @SkyHelpTeam why is your internet so slow or not working at all

  • mick1704 mick (@mick1704) reported from Liverpool, England

    @SkySports what tge **** are you getting rid off the pundits on the panel for what a big mistake I won't be watching anymore bbc here we come

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Tarvin, England

    @SkyHelpTeam It's ok. Given that the Sky Help Team didn't want to actually do what their name suggested, I did it myself.

  • tj_millen Tom Millen (@tj_millen) reported from Liverpool, England

    @SkyHelpTeam Hi there. Wi-Fi has dropped. Impossible to speak to anyone on the phone. MySky app won't let us sign in,( says broadband not set up). Working from home suddenly impossible! Can you please help?

  • dantecdavo Dantecdavo (@dantecdavo) reported from Birkenhead, England

    Absolute disgraceful decison by @SkySports to Axe @Phil_Thompson4 @mattletiss7 and Charlie Nicholas, it’s been an institution for 20 years plus and will never be the same again, watch the ratings fall right off now.

  • GemmaTweets Gemma Cutting (@GemmaTweets) reported from Liverpool, England

    @SkyHelpTeam hi! You’re saying not to call but I can’t see where to arrange moving house online. Can you help please?

  • clairesergio Claire sergison (@clairesergio) reported from Prescot, England

    @SkyHelpTeam I have tried to call to resolve a broadband issue but recorded message tells me my call can not be answered unless I fall into a medically vulnerable category. Please advise how I can speak to someone. Online guides not helpful.

  • JamesNimmo0864 James Nimmo (@JamesNimmo0864) reported from Widnes, England

    @SkyUK major issues with broadband both wired and wireless since upgrading to new hub & booster. Slow speeds even when plugged in. Guaranteed 64Mbps - we get 25. 6-20 on Wi-Fi. Our Wi-fi environment is good. Wi-fi channels all good. No interference & acceptable noise levels. Help

  • StuJokerJones Stu Joker Jones (@StuJokerJones) reported from Chester, England

    @SkyHelpTeam you have emailed me regarding putting up my price for broadband,yet it still has issues and trying to contact you via phone is impossible Very frustrating as usual

  • nickyhughes11 Nicky Hughes (@nickyhughes11) reported from Frodsham, England

    @SkyUK our TV can’t play YouTube, it says it’s connected to the WiFi but there’s no internet. What does that even mean!? We pay £100 a month for this service...

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • feisty69 Feisty (@feisty69) reported

    As usual, @SkyUK provide shocking service. After 3 days of no phone, internet or WiFi - which is more than an inconvenience when working from home - a promise from them that they’ll call back has come to nothing. And we’re supposedly gold VIP members…

  • davegardner44 David Gardner (@davegardner44) reported

    @GMaggiordomo @SkyHelpTeam You can cancel early with no cancellation fee if you tell them it's because of the price hike, i cancelled mine 12 months early today and signed up for virgin for £27 less a month

  • FionaWints Fi Winter (@FionaWints) reported

    @SkyHelpTeam For the love of god how do I contact you without ending up in the hell circle of “are you a customer “ YES… “choose from the buttons below” - THERE ARE NO BUTTONS! 🙈

  • bestcanton7 Cantona & Best (@bestcanton7) reported

    @SkySports talking about Rashford and the England squad. That’s why pundits fail to understand how fans feel about their clubs. I suspect most United fans don’t care about Rashford for England, or I should say care far more about what Rashford does for United

  • stevebrown7037 steve (@stevebrown7037) reported

    @skyuk currently in a queue to leave after a 20 years. Been eating an hour! Just can’t justify spending £100 a month on TV. Also, telling me I could break my BT contract almost cost me £500. Awful customer service.

  • Si_Dutton Simon Dutton (@Si_Dutton) reported

    @SkyHelpTeam there is an outage in my area - CH66. Any news on when it will be resolved?

  • MrsWhippy55 MrsMonty (@MrsWhippy55) reported

    @SkyUK constantly getting blue screen and the msg 'connection issue between the mini box and the sky Q box' it sorts itself out, then same again. Constantly happening, every day. Sky help pages no use. Seriously considering cancelling #SkyQ #SickFedUp #WasteOfMoney

  • JoshBakerUK Josh Baker (@JoshBakerUK) reported

    @SkyHelpTeam Need someone to ring me !! Can’t get thru on phone as cuts me off Engineer didn’t help earlier and was on live chat just for ages !! 2 hours plus !! Still didn’t get through. Trying to sort bill and cancel whole thing. Pls inbox me asap.

  • GillMMcN Dame Gill McNamara 💙 (@GillMMcN) reported

    @SkySports I see the camera focus on the red button is as bad as ever.

  • tibetanblues Tibetan Blues⭐⭐ (@tibetanblues) reported

    @SkySports I support Chelsea but not Roman's link to Putin.