Sky Outage Report in Prescot, Knowsley, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Prescot, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prescot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Sky
Sky is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Prescot, Knowsley, England
The most recent Sky outage reports came from the following cities: Liverpool, Warrington, Northwich, St Helens, Wigan, Prenton, Widnes, Wallasey, Leigh, Skelmersdale and Bromborough.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Warrington |
Internet | |
| Liverpool |
Wi-fi | |
| Northwich |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Prescot, England
Latest outage, problems and issue reports in Prescot and nearby locations:
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
So @SkyUK finally just replied to me on Messenger. Then said that as I’ve been with them for over 10 days I’ll need an engineer. Except I only had the service installed on Friday, not 10 days ago. Such poor service. So @SkyUK cancelled and over to @VodafoneUK instead now.
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unbearablenat😉
(@natalie_2917) reported
from
Liverpool, England
@SkyHelpTeam I have an engineer coming out tomorrow after a nightmare day with awful WiFi I shall update after they been but I will warn customers they are dependant on how many devices you have connected which I wasn’t told when I signed up!
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
1.5 hours since starting a chat with @SkyUK support via Facebook Messenger and I’m still being passed to agents. Nobody has spoken to me yet. Time to cancel the service, this is poor.
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Georgie Tennnant
(@gt20051878) reported
from
Kirkby, England
@SkyUK breaking in signal all day. Ruined the F1 now the football is on it’s the same. Merseyside. Not happy
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Nick Ryan
(@NickRyanPGAlol) reported
from
Seaforth, England
@SkySportsPL @SkySports Was never a freekick, but with kopite ref MichaelSlothOliver any touch signal etc. Goes for the RedShite, nevermind VAR spoiling football, kopite refs are worse
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House of Scouse #ScouseCast
(@HouseofScouse) reported
from
Seaforth, England
Wow how shit is @SkySports soccer specials without Stelling
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Jackie
(@jazzyjjo89) reported
from
St Helens, England
@SkyHelpTeam Good morning, My sky box has suddenly disconnected from my broadband and when I try to connect it is saying network not found, all other devices are connected so it isn’t my broadband. Thanks in advance.
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Chris
(@chriswires1985) reported
from
Risley, England
Still waiting for a refund from @SkyUK not great customer service at all. How hard can it be to process a refund and issue a cheque. Think it’s time to take it to the ombudsman let them look how shabby sky customer service is
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unbearablenat😉
(@natalie_2917) reported
from
Liverpool, England
@SkyUK I’ve just signed up to this it better work your current fibre is beyond crap getting 0.3mbps in some rooms ... useless
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unbearablenat😉
(@natalie_2917) reported
from
Liverpool, England
@SkyUK can’t believe poor your customer services is it’s almost laughable you admit even under your new WiFi guarantee im not getting right service it’s appalling and let me leave my broadband contract but then have the cheek to tell me your increasing the price of my tv package
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@RichPierce0079 @virginmedia @SkyUK @VodafoneUK All different issues really. Virgin is its own thing. Sky could have been a line issue, Vodafone went live earlier today but despite saying it has an internet connection it doesn’t. Almost like they’ve not activated it on their end despite the app saying the line is active.
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Paul Hanley Photos
(@phanleyphotos) reported
from
Prescot, England
Moved from @virginmedia to @SkyUK but phone number hasn’t moved. @virginmedia say it’s possible to still port it and the response from @SkyUK - we don’t know how to do that, hang up and try to speak to someone else after 3 hours on the phone 🤬🤬🤬
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Lynne 🐶🐶🐾🐾
(@lynnew69) reported
from
Liverpool, England
My sky Q app has suddenly stopped to connecting the box 🤬🤬🤬 FFS!! @SkyHelpTeam looking at the forums seems a common problem.
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Sarah
(@sarah_comber) reported
from
Liverpool, England
@SkyHelpTeam help please before we go insane 😩 we have Sky Q & trying to download a box set it says we have no internet connection. Keep trying to connect to the box which works then immediately disconnects! Have tried turned it off &on! All other devices in household connected!
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Interesting that @VodafoneUK say OpenReach confirms a higher minimum speed than @SkyUK are advising I will get as a minimum. On top of that, @VodafoneUK’s own guarantee is higher again too. Maybe I should’ve gone with @VodafoneUK instead. Might cancel @SkyUK not even a week in.
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Andy
(@AHeywood_84) reported
from
Golborne, England
So, at the end of my @virginmedia contract, question is, stick or twist, cost is going up and I do wonder what @SkyUK @SkyHelpTeam could offer as a returning customer, we shall see!
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KARLFC
(@floydsummers) reported
from
Liverpool, England
What shit is this #SkySports #debate 🥶😴
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Simon Taylor⚽
(@Sy_Taylor) reported
from
Hindley, England
@SkyHelpTeam hi I got a text from sky saying my broadband was going live yesterday but it’s still not working.
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steven rothwell
(@steven_rothwell) reported
from
Hindley, England
@SkySports Great player but shit pundit and a miserable arse
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Catherine
(@Cath_Ward14) reported
from
Birkenhead, England
Well @SkyUK is a joke. Advisor leaving me halfway through payment for their break!! Disgusting service #poorservice
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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The North Bank: Arsenal Podcast
(@NorthBankPod) reported
Chelsea spent all that money but started with Sanchez in goal. No plan, just throw crap at a wall and see what sticks. #MNUCHE #SkySports #PremierLeague
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JL
(@17LUFC) reported
@SkyHelpTeam @SkyUK @SkyTV why is it that my wife (customer for 16 years) has been quoted £113 per month for her renewal, whereas for me the same package is £75? Where is the reward for loyalty?
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Paul Cøleman
(@Coleman86) reported
@SkySports it looks like they have a really **** aged boy band hosting the football tonight! #unitedchelsea
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KAY_EBI🐐⚖️ ( MOB )
(@GOATEDKAYKENNY) reported
@thefemianthony 💯% Better not to criticise, because these bums we all watched their mediocre careers come to Skysports and other brown envelope British media to talk **** because they're enabled by said bias media. Would be better to see more of our legends act with class like Wright.
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joy ⁴
(@onlyfourlando) reported
@12MALUK4S Yeah I’m figuring that out, apparently skysports said so but they are full of ****. I assumed not too
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Mark Baldwin
(@3balders69) reported
@SkySports Redknapp just referred to Amorim didn't change in the Grimsby game....talk about Agendas #mufc scored 2 in 2nd half & could/should've won..... TERRIBLE pundit ....in his sketchers!!
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sarah ward
(@sarahward46) reported
@SkyHelpTeam do you have a number for customer services that I can call from abroad ? Preferably a WhatsApp
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julesweyman
(@DoucheAlmighty) reported
@SkyHelpTeam i think we have a problem with our phoneline phone doesn't ring has no dial tone even bought a new handset and still nothing
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Hazel Grove Snooker Club
(@HGSNOOKERCLUB) reported
@SkyHelpTeam our Sky business TV stopped working this morning before the Liverpool Derby. After failed tech support over the phone, the fastest you can send an engineer out is over TWO WEEKS. That is utterly unacceptable. A critical failure of service should be fixed ASAP.
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Ian 🔴⚪
(@IanWrestling) reported
Hi @SkyHelpTeam we had a fibre install scheduled for Thursday but partially completed - we'd been told that we'd get an update later in the afternoon but we've heard nothing back from either yourselves or Openreach; nor has my online account got any updates. Can you help?