Sky

Sky Outage Report in Rainford, St. Helens, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Rainford, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Rainford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Rainford, St. Helens, England 11/20/2025 16:05

November 20: Problems at Sky

Sky is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Rainford, St. Helens, England

The most recent Sky outage reports came from the following cities: Liverpool, Warrington, St Helens, Wigan, Chorley, Prenton, Widnes, Wallasey, Leigh, Skelmersdale and Bromborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomWarrington Internet
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Rainford, England

Latest outage, problems and issue reports in Rainford and nearby locations:

  • leeamitch Lee Mitchell (@leeamitch) reported from Westhoughton, England

    @SkyHelpTeam Yes I know otherwise I would of taken it. My point is why £10 more as an existing customer if I want 50gb?

  • JackGolding7 Jack Golding (@JackGolding7) reported from Southport, England

    @SkySports Martial is never going to learn! He’s been with the club since 2015!! He spent 2 seasons with the best striker in the league in Rooney! Clearly not good enough

  • Miss_Defying Rebecca Harrisson (@Miss_Defying) reported from Ormskirk, England

    @SkyHelpTeam our broadband and phone have both gone down! L39 area. Do you know of any issues locally?

  • leeamitch Lee Mitchell (@leeamitch) reported from Westhoughton, England

    @SkyHelpTeam Yeah I know that now. Left Vodafone for similar new customer/ existing customer divide. Once you’ve got them forget about them eh! Phone, 2xmobile, tv and broadband with you guys......for now.

  • josie_allan Jo Mclaughlin (@josie_allan) reported from Horwich, England

    I’m not sure how we could overcome WIFI access but surely there is a way that friendly bods @SkyUK @virginmedia could support to stop children missing out on remote teaching - digital poverty sucks

  • mariathompson25 maria thompson 💙 (@mariathompson25) reported from Deysbrook, England

    @GMB @SkySports @Carra23 Absolutely not. My dad is 78 with Parkinson’s and hasn’t been out of house for 10 mths. He’s far more deserving of vaccination before footballers . I’m a family support worker going into peoples homes so more at risk and still haven’t had it 😡

  • angusgillan Angus Gillan (@angusgillan) reported from Seaforth, England

    @SkyHelpTeam @DaveC_BD Same, can't login to Sky Sports using my Virgin Media details on the website but can via the mobile app. Is the problem at your end?

  • trottersltd trottersltd (@trottersltd) reported from Birkenhead, England

    @paul_wilkins1 @SkySportsPL @SkySports Free kick to the defender, Sharps dragging him down by the shirt caused the handball, amazed that the var or even the commentators didn’t see it.

  • _barto1 Barto (@_barto1) reported from Liverpool, England

    The SkySports Sam Allardyce love in is making me want to vomit. I'm sick of hearing he saved us from relegation. After his 1st game we were 9th with 6 months of the season left. And there was never an attempt to catch the teams above, everything geared around avoiding relegation

  • angusgillan Angus Gillan (@angusgillan) reported from Seaforth, England

    @SkyHelpTeam Are you going to look into the issue accessing Sky Sports with a Virgin Media login via the web page? You can access via the mobile app. so maybe have a look your end instead of passing the buck

  • tony_fillingham Tony Fillingham (@tony_fillingham) reported from Widnes, England

    @GNev2 @SkySports Why did you keep saying luke Shaw never got the ball ⚽ he clearly did!

  • shafterjay Jay Unsworth (@shafterjay) reported from Wigan, England

    @SkyHelpTeam why can I not watch trailers anymore ?? Just says not possible due to a technical issue ???? It a major thing but it’s annoying

  • ShaunAFitzy78 Shaun Fitzsimmons (@ShaunAFitzy78) reported from Birkenhead, England

    @SkyHelpTeam My Internet has just gone down, the orange light on my hub tried on off and all normal stuff, did online checks on my mobile and apparently my hub doesn't exist?

  • angusgillan Angus Gillan (@angusgillan) reported from Seaforth, England

    @SkyHelpTeam @SummersCJ But it works with your Virgin Media login via the mobile app so not a sign in issue? Loads of people have the same issue. @SkyHelpTeam maybe it's a fault your end?

  • MilnersRibenaaa Aaron (@MilnersRibenaaa) reported from Liverpool, England

    @SkyHelpTeam your customer service is absolutely shite. You've charged me 25 quid for a fight I didn't watch, there's no help online and it's impossible to speak to anyone on the phone. Will be leaving as soon as you bother to answer the phone.

  • LiverbirdClaire Claire Weston (@LiverbirdClaire) reported from Roby, England

    @SkyHelpTeam is the Internet down again mine is not working in Liverpool

  • SteveJones80 Steven Jones (@SteveJones80) reported from Horwich, England

    In context I have no idea how much talent is on the pitch at #UTDCITY (anyone care to put it in £‘s?) but I’d rather watch @OfficialBWFC any day. Turned that game off at half time it was that bad and that’s meant to be the ‘pinnacle’ of the Premier League. garbage @SkySports

  • MrsSherrec Mandy Sheridan (@MrsSherrec) reported from Warrington, England

    Trying to speak to someone @SkyHelpTeam online is a nightmare. The “virtual assistant” is absolutely pointless and the sky app doesn’t have anything to help either

  • Mikee_ManCity Mikee (@Mikee_ManCity) reported from Abram, England

    @SkySports does the pope **** in the woods?

  • Gilly2u2 Terry Gilroy (@Gilly2u2) reported from Formby, England

    @virginmedia was expecting callback, once again not happened! At end of contract, might have to go elsewhere! Only want to see if you can give me a great deal or @SkyHelpTeam may be getting a new customer!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • AtM0StF34r AtM0StF34r (@AtM0StF34r) reported

    @SkyUK #SkyMobile. Live edge of Nottm City Centre, only ever have 1 bar signal strength (out of 5) but can turn on Wi-Fi Calling but are still charged for Wi-Fi calling when using my own paid for Wi-Fi, so why do u charge for Wi-Fi calling when your signal is poor? #PayingTwice

  • IRNBRU26 Scott (@IRNBRU26) reported

    @SkyHelpTeam internet down since last night , unable to work. Known issue (Norwich) I understand but any indication of how long will take to be resolved . My boss is keen to know ! Used to be with BT and never had single outage . Looking forward to end of contract to switch !

  • BJBlue Brad Jackson (@BJBlue) reported

    @SkyHelpTeam we have had no broadband since 5 am Monday (OL4) the status page doesn't give much info, just that there is an issue. Can you provide more information or an estimated time for resolution please?

  • Angel30Eyes Angel30Eyes (@Angel30Eyes) reported

    @SkyHelpTeam still no broadband, we went weeks without it in January due to an issue at the box or something and now it’s down again #nointernet #skyissues

  • MarkCU65 Mark North (@MarkCU65) reported

    @SkyHelpTeam I need your help. I'm talking to my employer about my lost day's work. Can you please advise whether I should a) blame them for making me work at home and book my time to IT problems b) blame myself for leaving BT and take it as leave or c) blame Sky for being ****?

  • karanrajwar Karan Singh Rajwar (@karanrajwar) reported

    2021 and I still cannot cannot get my new fibre broadband activated since 12th feb 2021 ... have spoken to 9-10 sky reps - really bad experience up until now...i am a meeting customer .. I don’t know when will I ever have my internet? Can you help @SkyUK

  • richardlandon3 richardlandon (@richardlandon3) reported

    @SkyHelpTeam The issue isn't with me, there is a known fault but you cannot tell me when it will be resolved. I have lost 2 days pay so far and cannot continue like this. It is ridiculous. When will it be fixed please?

  • FionaSnp Fiona Robertson♿🧂 (@FionaSnp) reported

    @dante_lopezOban @SkyUK Good lord, that's terrible. Do they give an audio captcha option or is that the only available technique?

  • SeanCobley_ Sean_ (@SeanCobley_) reported

    @SkyHelpTeam Chat service says unavailable, and when I call and say it’s about my TV package it just tells me to look online

  • SoundSessions Marko (@SoundSessions) reported

    @SkyHelpTeam Hi, is there a problem in Leeds LS28 since yesterday? Both Phone & Broadband down. Please advise..