Sky Outage Report in Rainford, St. Helens, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Rainford, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Rainford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at Sky
Sky is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (51%)
-
TV (27%)
-
Wi-fi (11%)
-
Total Blackout (6%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Rainford, St. Helens, England
The most recent Sky outage reports came from the following cities: Liverpool, Runcorn, Wigan, Widnes, St Helens, Prescot, Southport, Birkenhead, Wallasey, Skelmersdale, Leigh, Formby, Warrington, Prenton and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| TV | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Rainford, England
Latest outage, problems and issue reports in Rainford and nearby locations:
-
Darren Thomas
(@DagsJT) reported
from
Warrington, England
@oasismark @SkyUK @giffgaff Both use O2 network so it should be fine.
-
Ducado 🏆🏆🏆🏆
(@Ducado1) reported
from
Southport, England
@SkyHelpTeam your broadband has been down since about 1:30 in the Southport area, yet you have not updated your customers as to the expected down just that you are aware of the problem, it’s not good enough
-
Mark Lee
(@BrunchOfWar) reported
from
Southport, England
@SkyHelpTeam I’m only messing...but do please fix it soon otherwise I’m going to have to go outside and talk to people and quite frankly I’m not prepared for that. 👍
-
Heidi J Roper
(@HeidiRoper) reported
from
Standish, England
@SkyHelpTeam You make it very easy to upgrade your services online but impossible to downgrade without having to call. Your customer service is disgusting. @BBCWatchdog Has anyone else complained about the Sky services. 45 minute call waiting times.
-
Carbs
(@AndrewCarberry) reported
from
Warrington, England
@stevo_g1992 @SkyUK @WeAreOpenreach The engineer was very apologetic for getting their late...however what really frustrated me was that I booked it 4.5 weeks ago and I was told I would be seen early in the day. If I'd known they'd been late I could have worked the morning. Sorry 2 hear that you have had issues 2
-
David Hodgson
(@davidh0189) reported
from
Warrington, England
@SkyHelpTeam Sky at last have confirmed there are problems in the NW
-
David Jones
(@David_Jones_1) reported
from
Ormskirk, England
@Da_vidF @SkySportsPL @SkySports Take it you haven’t seen the incident...
-
Helen Ball
(@HelenSocKnowHow) reported
from
Liverpool, England
@icklepickle @CallmeDownsie @SkyHelpTeam But running down our data allowance 🙈😳
-
Rich
(@Growlerxxx) reported
from
Wallasey, England
@SkyHelpTeam currently receiving appalling customer service, due to a Sky error cancelling an installation without informing a brand new customer - please DM me for more dets
-
Andrew
(@andym1908) reported
from
Warrington, England
@SkyUK if this is yr responsible to help . I suggest you shove it up yr arse .
-
Liz Whitehouse
(@LizHannah25) reported
from
Garston, England
@SkyHelpTeam Hi ET If you read my tweet you will see I checked my service, and I already followed the steps in resetting my modem. The internet light is amber, it is not an issue my end. It is clear there is a wider issue, please help and not divert attention
-
Reysan
(@humfmeister) reported
from
Birkenhead, England
That's me done with @SkySports @SoccerSaturday The RS love-in is disgraceful. Worse still the know-nothing Father-in-law is here & thinks we should support them as they're a local team. Just need to convince my lad we can survive without Sky... #biasedbeyondbelief
-
Cheryl Corless
(@chezr911) reported
from
Warrington, England
I love getting cut off 3 times during phone calls @SkyUK. Customer service is that awesome that they don't phone back they leave you to get back in the queue that 'could be more than 30minutes' 👍 all I want is a cost for multiroom but it seems that is too much to ask!
-
Thomas Conroy
(@tconroyjnr) reported
from
Liverpool, England
@SkyNews @SkySports What a ****. And there lies the problem.
-
ste
(@l9ffo) reported
from
Wallasey, England
@SkyHelpTeam what is the best number to call customer services on as each time I've rang I have been waiting over half an hour for someone to answer
-
Iain Stanley
(@Stanleyiain) reported
from
Upholland, England
@SkySportsNews @SkySports Martin Atkinson is the worst ref in premiership and should be retired so incentive what he has just done to Son
-
sarah
(@sarahsuttonx) reported
from
Newton-le-Willows, England
@SkyUK No broadband, wifi, tv, NOTHING for the past hour. I hope you're going to reimburse everyone considering the extortionate amount we're paying per month for absolute shit!
-
Richard Jenkins
(@richard4481) reported
from
Garston, England
@SkyHelpTeam hi my internet has been dropping for the last 2 nights need some help 👍
-
scousenatalie 😘
(@natalie_2917) reported
from
Liverpool, England
Never ever taking out a sky tv package again cannot wait to end this contract tried to downgrade my tv today cause no one bothers with it and they are trying to charge me £60 to do it absolutely jokes ... avoid!! @SkyUK
-
David Bimson
(@dbimo1980) reported
from
Birkenhead, England
@SkyUK same shite customer service as the fibre connection
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Chris Elliott 💙NHS
(@ChrisElliott66) reported
from
Norwich, England
Can you help @SkyHelpTeam - weeks of broadband below guaranteed & usable speed - engineer visits says line fine but disconnects phone line - 2 days later engineer reactivates phone - rebate not on bill - no answer after 15 min on phone tonight - no email contact option
-
Jonathan and micheal walker
(@JWandMW2021) reported
@SkyHelpTeam so you going to help as been over an hour trying or are you just going to keep telling lies 🤔
-
ashley alexander
(@weeash8722) reported
@SkyHelpTeam We have broadband and Internet calls Our calls are not working we cannot make or recieve calls "Check telephone line".. have tried disconnecting everything But issue isn't resolved !! Help please as there is no helpline phone number that I can call via mobile 😡😡
-
rhys platt
(@rhys2k1) reported
@SkySports Poor
-
Ross
(@Ross84614360) reported
@virginmedia Are you stupid ?? this is ongoing, months, on and off, You know there is a big issue in my area already, i am one of thousands ! this is day light robbery, @virginmedia are nothing but a bunch of thieving scumbags!!! @SkyUK Now`s your chance!
-
Anna Hawkins
(@AnnaHaw33223420) reported
@SkyHelpTeam where is my free voice remote? Apparently despatched twice and have never received #skyvip
-
Lucy Bartram
(@lucy_bartram) reported
@SkyHelpTeam I’ve had no luck at all with the two which have been sent - I’m paying for a broadband service I am not getting and basically I am appalled by your cut and paste response to an unhappy customer!
-
karsh davey
(@rubbatiti) reported
from
Thatcham, England
@indiejungle @SkySports WSL games are on the red button which even my mum can get on her TV. And to be fair that's as good as can be expected as the standard is poor. Any shot on target has a reasonable chance of going in because of the standard of goalkeeping. As per the spurs keeper yesterday
-
MToracle1
(@MToracle1) reported
@SkyHelpTeam my phone line is not working and I’m unable to contact your support team it’s been playing up for a few weeks on and off any assistance would be much appreciated.
-
Alan Simpson
(@alansimps1984) reported
@kituno_sport @SkySports What and free up Lee Wallace down the left? They wouldn't dare mate