Sky Outage Report in Newton-le-Willows, St. Helens, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Newton-le-Willows, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newton-le-Willows and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 16: Problems at Sky
Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Newton-le-Willows, St. Helens, England
The most recent Sky outage reports came from the following cities: Barton upon Irwell, Liverpool, Ormskirk, Bolton, Bury, Wigan, Warrington, St Helens, Skelmersdale, Sale, Salford, Runcorn, Widnes and Prescot.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| TV | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Newton-le-Willows, England
Latest outage, problems and issue reports in Newton-le-Willows and nearby locations:
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John-Paul Bradford
(@johnbradford93) reported
from
Salford, England
@SkyHelpTeam This is getting beyond a joke now!! Waiting on the phone for half an hour and still waiting to talk to the 5th person of the day. Trying to resolve an issue I have had since December and already spoke to 4 people and had an engineer come out who had to stand outside!
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peterwilkinson
(@peterwilkinso12) reported
from
Bolton, England
@SkySports really bad coverage of bootin wanderers tonight even missed the final score
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🔴⚪️ In Lacca We Trust 🔴⚪️
(@KingDiddyAFC) reported
from
Liverpool, England
How you have @Carra23 @GNev2 and Keane over this game!! This is a god damn disgrace @SkySports
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Aaron
(@MilnersRibenaaa) reported
from
Liverpool, England
@SkyHelpTeam your customer service is absolutely shite. You've charged me 25 quid for a fight I didn't watch, there's no help online and it's impossible to speak to anyone on the phone. Will be leaving as soon as you bother to answer the phone.
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Jeffro
(@Jeffro_B) reported
from
Widnes, England
@SkyHelpTeam when I go to the Account Settings page on my sky yahoo email on desktop it goes to a 404 error page. Is there a problem with the page?
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Bev De Friend
(@JustLookin07) reported
from
Sale, England
@SkyHelpTeam I’m so angry with you I want to cancel my contract - how do I actually speak to someone?? You have very cleverly avoided displaying any contact numbers on your website. I am currently unable to do my work snd I am a key worker .
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Paul Owen
(@Owensy10) reported
from
Runcorn, England
@SkyHelpTeam hi, I ordered a new sky q remote FOC as sky platinum customer. I've had an email to say it has been ordered and amendments to my contract but nothing has been received or nothing showing in my orders.
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James Madine
(@JamesMadinePS) reported
from
Prescot, England
@SkyHelpTeam I’ve called you and sent a written complaint in this afternoon. Please refer to this record on my account and arrange for me to be contacted to discuss further.
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Dave Brocklehurst
(@DaveBrock1979) reported
from
Tyldesley, England
@JGX92 @SkySports It is horrid mate. That and his unmitigated desire for a Liverpool goal
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Rob Hardman
(@RJ_Hardman) reported
from
Bolton, England
@_DC72 @SkyHelpTeam Had the same problem. Managed to get through to talk to someone on 0333 759 0627 to downgrade TV package
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dinosaurdinosaur
(@1970dinosaur) reported
from
Sale, England
@SkyUK i’ve just had a call out of the blue from someone claiming to be from you wanting to help with router speed. He wasn’t able to prove bona fides satisfactorily. Have I avoided a spoof?
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Bev De Friend
(@JustLookin07) reported
from
Sale, England
@SkyHelpTeam .....so secretive! Exactly the reason I shall cancel.
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Bev De Friend
(@JustLookin07) reported
from
Sale, England
@SkyHelpTeam It would be really helpful if you could just tell me - I’m actually trying to do my job here and so far I’ve wasted an hour because of your shoddy service
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Daniel Tackley
(@dtackley) reported
from
Bury, England
@SkyHelpTeam This is exactly the problem. The test shows connection between hub and exchange is fine but even a single device directly wired to the hub shows poor performance. This suggests the problem is further upstream than our connection to the exchange but I can't get anyone to check.
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Ryan Lamb
(@L4M8Y) reported
from
St Helens, England
@SkySports *******, there’s a lot of bitching and moaning in here from you scousers considering you are “scouse not English”
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Jonathan Wood
(@JonathanWood) reported
from
Bury, England
@maffers1882 @SkySports I’ll never pay for it.
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Rebecca Harrisson
(@Miss_Defying) reported
from
Ormskirk, England
@SkyHelpTeam our broadband and phone have both gone down! L39 area. Do you know of any issues locally?
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KayCKaye
(@kck1965) reported
from
St Helens, England
@SkyHelpTeam @D1n0nlyT8 Yes my new iPhone 12 keeps going silent for seconds at a time on a call and my husbands keeps going muffled. Also, with the billions in profit Sky make surely there’s a better way to get hold of customer service if you have a problem.
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Ben Alexander
(@Ben_Alex_86) reported
from
Roby, England
@SkyHelpTeam broadband is down is this a known problem in the L14 area in Liverpool?
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Jackie
(@jazzyjjo89) reported
from
St Helens, England
@SkyHelpTeam A phone number would be helpful to speak to someone about the extra £50 you have taken out of my account today. Still awaiting some non-existent customer service.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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dean mitchell
(@baldydean) reported
@SkySports Bielsa plays him as holding midfielder. But Southgate play Phillips as box to box player. So when playing fir keeds he keep moving forward leaving big hole in front back line .that the problem this season
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We are human
(@human150217) reported
@GNev2 @SkySports Today the 105 days we r British passports holder trapped in Afghanistan hungry, freezing, sick. Foreign office telling us to wait the help is on the way to us but I think the help foreign office send to us couldn’t find their way to us. How long they want us to wait.
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Walker’s World Of Sport
(@sports_walker) reported
@SkySports Jamie Redknapp talks a lot of ****.
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Jay Deane
(@jaydeane07) reported
@SkyHelpTeam Hi I’m having difficulty logging into my Sky app. It accepts my username and password, tries to login but then just goes back to my phones app screen? Have you locked my account somehow? Kind regards
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Kati Hodgson
(@kcjh82) reported
@SkyHelpTeam So what happens with regards to compensation as it states you have to report the issue... I can't report im affected by the issue as I can't get through to anyone.
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Paul Corbett
(@Corbster786) reported
@SkyHelpTeam Is there a problem with watching PL football in UHD?
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BeaGoodw94
(@goodwin94x) reported
@SkyHelpTeam That’s not overly helpful as we know it’s down, we want to know how long for.. I’m heavily pregnant and with phone masts being down I can’t contact anyone if I go into labour
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Andrew Jago
(@andrewjago) reported
@SkyHelpTeam Thanks. It’s states there is an outage in my area but has said this since 7am this morning. Is someone fixing this today?
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Laura G 🦄😸🌈 🇮🇪
(@weelaura84) reported
@SkyHelpTeam Hi Lainy thanks for quick reply, yes happening on all recordings but only on main sky a box (mini is ok) U get about 2 -3 mins in and black screen with error appears Then the more you get through the recording the more it happens. Have done all help suggestions and reset the box
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Francis Hills
(@hills_francis) reported
@SkyHelpTeam No broadband for 24 hours as of now in Rossett. Thousands of people reporting issues with broadband but no acknowledgement of the issue from sky or any idea when connection will be restored. And information on this?