Sky service status in Newton-le-Willows, England

Problems in the last 24 hours in Newton-le-Willows, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newton-le-Willows, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (45%)
• TV (31%)
• Wi-fi (13%)
• Total Blackout (5%)
• Phone (3%)
• E-mail (2%)

Live Outage Map Near Newton-le-Willows, England

The most recent Sky outage reports came from the following cities: Widnes, Wigan, Lymm, St Helens, Bolton, Warrington, Barton upon Irwell, Ormskirk, Skelmersdale, and Sale.

City	Problem Type	Report Time
Widnes	Internet	3 days ago
Wigan	Phone	4 days ago
Wigan	TV	8 days ago
Wigan	Internet	9 days ago
St Helens	TV	11 days ago
Bolton	Wi-fi	11 days ago

Community Discussion

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Sky Issues Reports Near Newton-le-Willows, England

Latest outage, problems and issue reports in Newton-le-Willows and nearby locations:

• 
  Alan Colley (@alcolley8) reported 2 minutes ago from Boothstown, England

  @SkySports why has SSN become so obsessed with stats.....”Burnley have never won on a Monday night when playing against a team in white”....35 games since Everton beat a team on Wednesday night when it’s been raining”...Mike Wedderburn even looks embarrassed....

• 
  Darren Thomas (@DagsJT) reported 4 minutes ago from Warrington, England

  @SkyHelpTeam I’ve already tried calling, you have a message saying you’re very busy and that means sitting on a phone queue. Nobody actually seems to be available to help at all. Really disappointing from a company the size of @SkyUK that it’s so difficult to actually speak and get help.

• 
  pdbeefy (@pdbeefy) reported 4 minutes ago from Roby, England

  @Hesketh777 @EFL @forever_bury @5liveSport @talkSPORT @OfficialBWFC @ASFCofficial @SkySportsNews @SkyFootball @SkySports @bbc5live Yet again the @EFL letting people down

• 
  Darren Thomas (@DagsJT) reported 11 minutes ago from Warrington, England

  So that’s @virginmedia cancelled off and their poor effort at a service. I had more reliable service with dial-up! Now signed up with @SkyUK and hoping they can at least provide me internet that I can use for a day without it going off constantly.

• 
  Jimmy Norton (@jimmy_norton1) reported 15 minutes ago from Tyldesley, England

  @mgallagher90 @SkyCricket @SkySports different videos of it scattered all over the internet. never get bored of it

• 
  Darren Thomas (@DagsJT) reported 15 minutes ago from Warrington, England

  Day 4 and still no change from @SkyUK broadband speed, and still not hitting the “guaranteed minimum speed”. 6 more days for them to fix it...

• 
  Darren Thomas (@DagsJT) reported 21 minutes ago from Warrington, England

  @SkyHelpTeam I’m on Facebook Messenger and three times I appear to have been passed around to another agent, three time’s being asked to provide my name and info. Then get told someone will be with me. This is really poor customer service. Come back @virginmedia, all is forgiven.

• 
  Chris (@chriswires1985) reported 24 minutes ago from Risley, England

  Still waiting for a refund from @SkyUK not great customer service at all. How hard can it be to process a refund and issue a cheque. Think it’s time to take it to the ombudsman let them look how shabby sky customer service is

• 
  Darren Thomas (@DagsJT) reported 27 minutes ago from Warrington, England

  @SkyHelpTeam @SkyUK I’ve tried a PM, I’ve been told to wait 10 days. Given my speed hasn’t changed since the service was installed 3 days ago I don’t anticipate it changing over the next 7 days. You’re failing to meet the guaranteed minimum speed so let’s see if you can meet it in a week’s time.

• 
  Darren Thomas (@DagsJT) reported 29 minutes ago from Warrington, England

  @SkyHelpTeam @SkyUK @Ofcom I only get told to speak to someone after 10 days has passed, which is starting to feel like a delaying tactic to be honest. I’ve tried calling and you’re very busy with calls, I haven’t got time to sit in a hold queue. My service isn’t even a week old, I should need to call.

• 
  Darren Thomas (@DagsJT) reported 30 minutes ago from Warrington, England

  So @SkyUK finally just replied to me on Messenger. Then said that as I’ve been with them for over 10 days I’ll need an engineer. Except I only had the service installed on Friday, not 10 days ago. Such poor service. So @SkyUK cancelled and over to @VodafoneUK instead now.

• 
  Darren Thomas (@DagsJT) reported 30 minutes ago from Warrington, England

  Started a chat on Facebook Messenger with @SkyUK regarding my broadband issues at 9:04am. Since then I’ve been passed to 4 agents, none of which have actually spoken to me and have just passed me straight on to someone else. Supposedly it was a 20 min wait to speak to someone...

• 
  JP (@treeandcrown) reported 31 minutes ago from Wigan, England

  @ulstershaker @theawayfans @SkySports I agree, although charging £30 for a Tuesday night game that’s on the box doesn’t help either.

• 
  LeythDave (@leythdave) reported 34 minutes ago from Tyldesley, England

  @SkyHelpTeam Wifi is terrible in this house, contract is nearly up, I'm looking around...

• 
  Darren Thomas (@DagsJT) reported 37 minutes ago from Warrington, England

  1.5 hours since starting a chat with @SkyUK support via Facebook Messenger and I’m still being passed to agents. Nobody has spoken to me yet. Time to cancel the service, this is poor.

• 
  Darren Thomas (@DagsJT) reported 38 minutes ago from Warrington, England

  Interesting that @VodafoneUK say OpenReach confirms a higher minimum speed than @SkyUK are advising I will get as a minimum. On top of that, @VodafoneUK’s own guarantee is higher again too. Maybe I should’ve gone with @VodafoneUK instead. Might cancel @SkyUK not even a week in.

• 
  Krishna Rajgopal (@kris_samy) reported 42 minutes ago from Sale, England

  Benjamin Epic Stokes. #epicstokesy Never watched anything like this. Who said test cricket is boring. Just Woov !! @englandcricket @ESPNcricinfo @espn @SkySports @BBCSportsy

• 
  Wesleyworld3 (@wesleyworld3) reported 42 minutes ago from Lymm, England

  @CardoScalaRider Still waiting & still not working the page still have same message there still fixing the line that come from you away not here in home night @SkyUK

• 
  Ya Ma's Athletic (@philroue10) reported 43 minutes ago from St Helens, England

  @SkyHelpTeam internet playing up again day 10. Many attempts to call through but after 30 mins of waiting i cant be bothered. Funny when i wanna add service its like fatest finger 1st. BB on and off like a light switch. Think time for a change. Done all the scipted test #boring

• 
  John Green (@J_P_Green) reported 55 minutes ago from Bolton, England

  @Baldeag23552875 @BoxingKingdom14 @SkySports Don’t get me wrong they risk their lives in the sport they love and they’re never going to be on £10 an hour but talking about millions and billions as a mindset is wrong and sets a terrible example

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul (@8gzd8k76nM) reported 6 minutes ago

  @Greeny14516 @SkyHelpTeam I truly and honestly believe you are the exact type of customer who is a right pain in the arse, rude and just vile yet you take it out on agents and then complain and moan and say its their fault when they won’t bend to your will. Horrid woman

• 
  Mark Ralling (@bulletv1) reported 6 minutes ago

  @SkyHelpTeam at my wits end. My 75 y/o Mum moved home and upgraded to fttp. Call package change to pay as you talk. Been told it was in the key facts and now she had a £70 bill for 12 phone calls. Now switched to anytime call at £12 a month but no one can help us with the £70

• 
  Jacob Wardrop (@Jacobwardrop) reported 7 minutes ago

  @SkyHelpTeam I’m on the phone to them as well. They say they can’t book an engineer if you can’t do a Line test. But you can’t do a line test which is the problem. Really struggling to understand how this is anyway a decent system. I think I’ll be advised to cancel and go with BT.

• 
  K Lloyd (@KLloyd30053821) reported 15 minutes ago

  @GNev2 @SkySports The only time you went out on your own to manage a football club in Spain you failed. You couldn’t run a bath in fact. You have never set up your own business, you have not got the brains. Stick to football.

• 
  AndrewHarrison (@Legendof1983) reported 16 minutes ago

  @Bruce_Ball27 @SkySports I ended up watching the game on mute as that was the worst commentary I’ve ever heard.The saddest part is there will more than likely be a decent commentary pair for the City vs Liverpool game tonight.

• 
  PULtruthdefender (@PULdefender) reported 16 minutes ago

  @AnthonyRJoseph @SkySports Willie Collum couldny spell VAR the stupid wee idiot

• 
  Cam James (@CamJames41612) reported 19 minutes ago

  @SkySports Glad she lost I’ve never disliked somebody I don’t know more

• 
  Richard Simmons (@arboy1971) reported 20 minutes ago

  @SkyHelpTeam 35 minutes on hold and counting, waiting for retentions team to answer the phone. Do @skytv want my custom? Appalling service. #cancelsky

• 
  Gordon Cook (@GordonCook23) reported 21 minutes ago

  @bumbleysmum @SkyHelpTeam That’s shocking. How can they run a business like that. No flexibility or trying to help a little girl out at Christmas

• 
  Paul (@8gzd8k76nM) reported 21 minutes ago

  @Ajkc_at_home @SkyHelpTeam Whilst it can be annoying to have internet problems, its domestic broadband so it has no bearing nor gives you no right to work from home so get yourself into the office