Sky Outage Report in Newton-le-Willows, St. Helens, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Newton-le-Willows, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newton-le-Willows and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (47%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Newton-le-Willows, St. Helens, England
The most recent Sky outage reports came from the following cities: Bury, Liverpool, Wigan, Warrington, St Helens, Bolton, Skelmersdale, Sale, Salford, Runcorn, Widnes, Prescot, Leigh and Altrincham.
| City | Problem Type | Report Time |
|---|---|---|
 Bury |
Phone | |
| Liverpool |
Wi-fi | |
| Wigan |
TV | |
| Liverpool |
TV | |
| Warrington |
TV | |
| St Helens |
TV |
Community Discussion
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Sky Issues Reports Near Newton-le-Willows, England
Latest outage, problems and issue reports in Newton-le-Willows and nearby locations:
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam @SkyUK @Ofcom I only get told to speak to someone after 10 days has passed, which is starting to feel like a delaying tactic to be honest. I’ve tried calling and you’re very busy with calls, I haven’t got time to sit in a hold queue. My service isn’t even a week old, I should need to call.
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Hayley Dulson-Hughes
(@bumpiegin) reported
from
Salford, England
Hey @SkyHelpTeam I’ve not no internet and don’t fancy waiting in your 20 min telephone queue can you help on here. Tried resetting etc but no connection on any devise.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam I’m on Facebook Messenger and three times I appear to have been passed around to another agent, three time’s being asked to provide my name and info. Then get told someone will be with me. This is really poor customer service. Come back @virginmedia, all is forgiven.
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cally lfc87
(@cally8787) reported
from
Liverpool, England
Shock 12.41,no sign of @OpenreachHelp engineers to fix my @SkyUK broadband even tho sky once again for the 4th time this wke assured me they be out this morning, shock day 7 no internet no engineer another palm off awful service on both parts yet again leaving me with no internet
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cally lfc87
(@cally8787) reported
from
Liverpool, England
Been advised for the third time this week by @SkyUK that @WeAreOpenreach engineers will be out this morning to fix my broadband be very interesting to see if they actually turn up Cos only been over week of no internet & false appointments slots.Have sky palmed me of we shal see
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Started a chat on Facebook Messenger with @SkyUK regarding my broadband issues at 9:04am. Since then I’ve been passed to 4 agents, none of which have actually spoken to me and have just passed me straight on to someone else. Supposedly it was a 20 min wait to speak to someone...
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Interesting that @VodafoneUK say OpenReach confirms a higher minimum speed than @SkyUK are advising I will get as a minimum. On top of that, @VodafoneUK’s own guarantee is higher again too. Maybe I should’ve gone with @VodafoneUK instead. Might cancel @SkyUK not even a week in.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam @SkyUK I’ve tried a PM, I’ve been told to wait 10 days. Given my speed hasn’t changed since the service was installed 3 days ago I don’t anticipate it changing over the next 7 days. You’re failing to meet the guaranteed minimum speed so let’s see if you can meet it in a week’s time.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
1.5 hours since starting a chat with @SkyUK support via Facebook Messenger and I’m still being passed to agents. Nobody has spoken to me yet. Time to cancel the service, this is poor.
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cally lfc87
(@cally8787) reported
from
Liverpool, England
@SkyUK awful company awful service 6 days now no internet apparent engineer coming out yet still sign of any engineer, ring up to be told outreach is the company. Dealing with fixing it and it’s out ur hands 6 days now it’s a joke awful joke quick enough to take the money tho.
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cally lfc87
(@cally8787) reported
from
Liverpool, England
@OpenreachHelp care to explain why am still waiting for an open reach engineer 6 days on through @SkyUK internet according to them it’s open reach faukt and it’s out of their hands yet here I am 6 days later still no engineer still no internet shocking service on both parts
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam I’ve already tried calling, you have a message saying you’re very busy and that means sitting on a phone queue. Nobody actually seems to be available to help at all. Really disappointing from a company the size of @SkyUK that it’s so difficult to actually speak and get help.
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cally lfc87
(@cally8787) reported
from
Liverpool, England
Another 25 minute on the phone to @SkyUK in 3 days over an engineer they promised would be out yesterday wonder if I’ll get any compensation back for the loss of services plus all the money it’s cost me ringing helplines no probably not Cos it’s not sky’s problem it @openreach
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
So @SkyUK finally just replied to me on Messenger. Then said that as I’ve been with them for over 10 days I’ll need an engineer. Except I only had the service installed on Friday, not 10 days ago. Such poor service. So @SkyUK cancelled and over to @VodafoneUK instead now.
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Hayley Dulson-Hughes
(@bumpiegin) reported
from
Salford, England
@PriceyCamp @SkyHelpTeam Terrible. The woman I (finally) spoke to was lovely but sky are rubbish.
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LeythDave
(@leythdave) reported
from
Tyldesley, England
@SkyHelpTeam Wifi is terrible in this house, contract is nearly up, I'm looking around...
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S J English
(@ghe4m) reported
from
Liverpool, England
Thankfully England’s 2 games are on @ITVSport not @BBCSport which means I will be able to watch them. I can’t how sometimes the bbc get them what with it bring a subscription service like @SkySports
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cally lfc87
(@cally8787) reported
from
Liverpool, England
@WeAreOpenreach @OpenreachHelp according to @SkyUK its ur doing the fact they’ve booked out my engineer through your company and am still waiting 6 days on no internet no engineer, care to explain who’s fault is this because it’s absolutely shocking service on both ur parts
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Chris
(@chriswires1985) reported
from
Risley, England
Still waiting for a refund from @SkyUK not great customer service at all. How hard can it be to process a refund and issue a cheque. Think it’s time to take it to the ombudsman let them look how shabby sky customer service is
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Day 4 and still no change from @SkyUK broadband speed, and still not hitting the “guaranteed minimum speed”. 6 more days for them to fix it...
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Axelrod
(@bdpopsen) reported
@iainmclean11 @virginmedia @SkyUK If you think this is bad, wait till you sign with Sky
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Amanda Turnbull
(@matador_uk) reported
@SkyUK @SkyHelpTeam Absolutely disgusting "service" and immediately regretting decision to move to Sky BB.....they arranged for BT to cancel my BB on 5-4-23 yet not able to switch Sky BB on till 11-4-23!! I lose 2 days of work, no Easter weekend tv, heating, hot water, nest etc
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Obeng Encok
(@EnochObeng7486) reported
@AbsoluteChelsea @SkySports You re very stupid to make this comment after all the chances u guys got today
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Ben Rutter
(@BenRutter20) reported
@SkyHelpTeam no playlists show in recommendation or when filtering for playlists this definitely needs looking into its a wider issue when i filter for playlists it just says no search results found even tho they should be as it’s previously worked
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James Atkins
(@JamgA888) reported
@RafaelleVallone @thetimes Thanks Rafaelle. There are a vast number who will argue that Pink is Green - and they're the ones who call me the 'conspiracy theorist' for simply evidencing that F1TV, Skysports F1, The FIA, and indeed RedBull ALL conspired to FIX the outcome of the 2021 AD GP. Its no theory.
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Sylvia Brodie 🧜🏻♀️
(@syl79) reported
@SkyHelpTeam hi we are having issues with a mobile sim activation, I have called repeatedly and told x2 i will get a call back- hasn’t happened. We activated on the 27th, not completed due to the sim being rejected. Help would be greatly received
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Pub Crisps
(@PubCrisps) reported
@SkyHelpTeam is there a widespread problem with Yahoo email failing to send messages today? This is what I was told by the Advisor but don't have much faith that they knew what they were talking about...especially as they hung up after a 40 minute call.
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John O'Leary
(@JohnOleary83) reported
from
Askham Richard, England
@SkySports What an embarrassment it was having Daniel Sturbridge as a pundit last night for Chelsea v Liverpool. So poor. Wasn’t a good look. What was he wearing. Let’s have proper punditry please. Not PC appointments.
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Adrian Martin
(@Curlymartin1966) reported
@WestHamPlace @SkySports They love the corrupt 6, they love to ram them down our throats, to them the other 14 do not matter and if you support 1 of them that makes you less important. I wish they had gone off and formed their corrupt league and left us to get on with it, football would be better for it
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Abs Singh
(@Abs_Singh_1) reported
@SkyHelpTeam broadband down in ha5??