Sky Outage Report in Newton-le-Willows, St. Helens, England
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The latest reports from users having issues in Newton-le-Willows come from postal codes WA12.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Newton-le-Willows, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newton-le-Willows and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (66%)
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Wi-fi (13%)
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TV (10%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Newton-le-Willows, St. Helens, England
The most recent Sky outage reports came from the following cities: Liverpool, Warrington, Sale, Bolton, St Helens, Wigan, Bury, Lymm, Newton-le-Willows, Altrincham, Ormskirk, Salford and Runcorn.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Warrington |
Internet | |
| Sale |
Wi-fi | |
| Warrington |
Phone | |
| Bolton |
Internet | |
| Liverpool |
Internet |
Community Discussion
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Sky Issues Reports Near Newton-le-Willows, England
Latest outage, problems and issue reports in Newton-le-Willows and nearby locations:
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Wesley D
(@WesleyD17061721) reported
from
Lymm, England
@SkyUK I Be happy if the network was working ⚒ OK hope your today busy fixing up the Problem around Lymm today 😁 @SkyHelpTeam it was work OK yesterday the network
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S J English
(@ghe4m) reported
from
Liverpool, England
Thankfully England’s 2 games are on @ITVSport not @BBCSport which means I will be able to watch them. I can’t how sometimes the bbc get them what with it bring a subscription service like @SkySports
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam I’m on Facebook Messenger and three times I appear to have been passed around to another agent, three time’s being asked to provide my name and info. Then get told someone will be with me. This is really poor customer service. Come back @virginmedia, all is forgiven.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
1.5 hours since starting a chat with @SkyUK support via Facebook Messenger and I’m still being passed to agents. Nobody has spoken to me yet. Time to cancel the service, this is poor.
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Chris
(@chriswires1985) reported
from
Risley, England
Still waiting for a refund from @SkyUK not great customer service at all. How hard can it be to process a refund and issue a cheque. Think it’s time to take it to the ombudsman let them look how shabby sky customer service is
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam @SkyUK I’ve tried a PM, I’ve been told to wait 10 days. Given my speed hasn’t changed since the service was installed 3 days ago I don’t anticipate it changing over the next 7 days. You’re failing to meet the guaranteed minimum speed so let’s see if you can meet it in a week’s time.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam @SkyUK @Ofcom I only get told to speak to someone after 10 days has passed, which is starting to feel like a delaying tactic to be honest. I’ve tried calling and you’re very busy with calls, I haven’t got time to sit in a hold queue. My service isn’t even a week old, I should need to call.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
So @SkyUK finally just replied to me on Messenger. Then said that as I’ve been with them for over 10 days I’ll need an engineer. Except I only had the service installed on Friday, not 10 days ago. Such poor service. So @SkyUK cancelled and over to @VodafoneUK instead now.
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Craig Williams
(@craigawilliams) reported
from
Sale, England
@NuclearJelly @BeccaLock2 @virginmedia @SkyUK In the interest of balance. Been with them for about 15 years and never had an issue
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Hayley Dulson-Hughes
(@bumpiegin) reported
from
Salford, England
@PriceyCamp @SkyHelpTeam Terrible. The woman I (finally) spoke to was lovely but sky are rubbish.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Interesting that @VodafoneUK say OpenReach confirms a higher minimum speed than @SkyUK are advising I will get as a minimum. On top of that, @VodafoneUK’s own guarantee is higher again too. Maybe I should’ve gone with @VodafoneUK instead. Might cancel @SkyUK not even a week in.
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LeythDave
(@leythdave) reported
from
Tyldesley, England
@SkyHelpTeam Wifi is terrible in this house, contract is nearly up, I'm looking around...
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Paul Hanley Photos
(@phanleyphotos) reported
from
Prescot, England
Moved from @virginmedia to @SkyUK but phone number hasn’t moved. @virginmedia say it’s possible to still port it and the response from @SkyUK - we don’t know how to do that, hang up and try to speak to someone else after 3 hours on the phone 🤬🤬🤬
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Lynne 🐶🐶🐾🐾
(@lynnew69) reported
from
Liverpool, England
My sky Q app has suddenly stopped to connecting the box 🤬🤬🤬 FFS!! @SkyHelpTeam looking at the forums seems a common problem.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Day 4 and still no change from @SkyUK broadband speed, and still not hitting the “guaranteed minimum speed”. 6 more days for them to fix it...
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Andy
(@AHeywood_84) reported
from
Golborne, England
So, at the end of my @virginmedia contract, question is, stick or twist, cost is going up and I do wonder what @SkyUK @SkyHelpTeam could offer as a returning customer, we shall see!
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Started a chat on Facebook Messenger with @SkyUK regarding my broadband issues at 9:04am. Since then I’ve been passed to 4 agents, none of which have actually spoken to me and have just passed me straight on to someone else. Supposedly it was a 20 min wait to speak to someone...
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cally lfc87
(@cally8787) reported
from
Liverpool, England
Shock 12.41,no sign of @OpenreachHelp engineers to fix my @SkyUK broadband even tho sky once again for the 4th time this wke assured me they be out this morning, shock day 7 no internet no engineer another palm off awful service on both parts yet again leaving me with no internet
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam I’ve already tried calling, you have a message saying you’re very busy and that means sitting on a phone queue. Nobody actually seems to be available to help at all. Really disappointing from a company the size of @SkyUK that it’s so difficult to actually speak and get help.
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Simon Taylor⚽
(@Sy_Taylor) reported
from
Hindley, England
@SkyHelpTeam hi I got a text from sky saying my broadband was going live yesterday but it’s still not working.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Cosmo
(@PaulRichard_28) reported
@SkySports People saying that making these fights are ruining boxing must be stupid they've been doing exhibition matches for decades and mismatches and it was never a problem it brings new eyes to the sport I dont think it devalues just my opinion tho I guess
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Halvor Lie Fjellberg
(@Halvor_LF) reported
@SkySports Spends shitloads of money, has quality backups all over the field in a Corona season where everybody's down to their 4th/5th backup at some positions.. "Didnt expect to be in this position". Man **** off.....
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Sir bruno
(@ARutd7) reported
@SkySports Yeah no **** No one expected it at all after huge the spending spree
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Maddie Birkby
(@BirkbyClare) reported
@SkyUK in the mobile plan I was on 6gb of data and changed to 2 and now can’t find 6 help!
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Lynn Kelly
(@lynn_sungirl36) reported
@SkyUK I have recently upgraded to #SkyQ. There is a broken white line down the side of my tv screen every time I make any selections on the menus. I am disabled & unable to check anything myself 😦
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Nick Harvey
(@bigdotears) reported
@SkyHelpTeam thanks, how do I access the messaging service?
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AndyMcWell-S_C_F_C
(@amcscfc) reported
@SkyHelpTeam Can you please advise what else you expect me to do here guys!!?? I've phoned and can't get past the already mentioned auto answering service. I've sent an e-mail and still no reply!! As I say, I'm happy using your services for free whilst you continue to ignore me!!!
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annette
(@Netty2605) reported
@SkySports Good!! @gelliott_racing can say the horses are treated like royalty, but this picture showed only until they are no longer good for you 🤨 gives horse racing a bad name #nobetsfromme #yourefuckedatcheltenham
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impraim
(@Impraim2) reported
Dear @SkyUK it's been 3 days I am clean, it's difficult but I will overcome this internet addiction thanks to you. Your poor support make this dream come true. (Don't dare to send me troubleshooting steps, your guys just decided to send me an engineer after 3days begging)
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Michael Harvey
(@iamthenewno2) reported
@SkyHelpTeam I can do but as they removed the pole and are putting a new one in I think I know there is an issue, my point was there was no warning and your app was wrong (causing me to spend time trying to fix an internal issue that wasn't there).