1. Home
  2. Companies
  3. Sky
  4. Newton-le-Willows, England
Sky

Sky Outage Report in Newton-le-Willows, St. Helens, England

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Newton-le-Willows, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newton-le-Willows, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Newton-le-Willows, England

The most recent Sky outage reports came from the following cities: Widnes, Wigan, Lymm, St Helens, Bolton, Warrington, Barton upon Irwell, Ormskirk, Skelmersdale, and Sale.

CityProblem TypeReport Time
Widnes Internet 5 hours ago
Wigan Phone 15 hours ago
Wigan TV 4 days ago
Wigan Internet 6 days ago
St Helens TV 8 days ago
Bolton Wi-fi 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Newton-le-Willows, England

Latest outage, problems and issue reports in Newton-le-Willows and nearby locations:

  • DagsJT
    Darren Thomas (@DagsJT) reported from Warrington, England

    Day 4 and still no change from @SkyUK broadband speed, and still not hitting the “guaranteed minimum speed”. 6 more days for them to fix it...

  • DagsJT
    Darren Thomas (@DagsJT) reported from Warrington, England

    Started a chat on Facebook Messenger with @SkyUK regarding my broadband issues at 9:04am. Since then I’ve been passed to 4 agents, none of which have actually spoken to me and have just passed me straight on to someone else. Supposedly it was a 20 min wait to speak to someone...

  • chriswires1985
    Chris (@chriswires1985) reported from Risley, England

    Still waiting for a refund from @SkyUK not great customer service at all. How hard can it be to process a refund and issue a cheque. Think it’s time to take it to the ombudsman let them look how shabby sky customer service is

  • Sy_Taylor
    Simon Taylor⚽ (@Sy_Taylor) reported from Hindley, England

    @SkyHelpTeam hi I got a text from sky saying my broadband was going live yesterday but it’s still not working.

  • pdbeefy
    pdbeefy (@pdbeefy) reported from Roby, England

    @Hesketh777 @EFL @forever_bury @5liveSport @talkSPORT @OfficialBWFC @ASFCofficial @SkySportsNews @SkyFootball @SkySports @bbc5live Yet again the @EFL letting people down

  • DagsJT
    Darren Thomas (@DagsJT) reported from Warrington, England

    So @SkyUK finally just replied to me on Messenger. Then said that as I’ve been with them for over 10 days I’ll need an engineer. Except I only had the service installed on Friday, not 10 days ago. Such poor service. So @SkyUK cancelled and over to @VodafoneUK instead now.

  • WesleyDamian554
    Wesley D Woolfall 🎼🎼🎼🎼 (@WesleyDamian554) reported from Lymm, England

    Go do check on page & fix them @Facebook @instagram @Yahoo @gmail @Google @gmail @googlechrome @Google keep fixing the error in pages @SkyUK @SkyHelpTeam @SkyCinemaUK 🤞😁 @YouTube @youtubemusic

  • DagsJT
    Darren Thomas (@DagsJT) reported from Warrington, England

    1.5 hours since starting a chat with @SkyUK support via Facebook Messenger and I’m still being passed to agents. Nobody has spoken to me yet. Time to cancel the service, this is poor.

  • DagsJT
    Darren Thomas (@DagsJT) reported from Warrington, England

    Interesting that @VodafoneUK say OpenReach confirms a higher minimum speed than @SkyUK are advising I will get as a minimum. On top of that, @VodafoneUK’s own guarantee is higher again too. Maybe I should’ve gone with @VodafoneUK instead. Might cancel @SkyUK not even a week in.

  • leythdave
    LeythDave (@leythdave) reported from Tyldesley, England

    @SkyHelpTeam Wifi is terrible in this house, contract is nearly up, I'm looking around...

  • DagsJT
    Darren Thomas (@DagsJT) reported from Warrington, England

    @SkyHelpTeam I’ve already tried calling, you have a message saying you’re very busy and that means sitting on a phone queue. Nobody actually seems to be available to help at all. Really disappointing from a company the size of @SkyUK that it’s so difficult to actually speak and get help.

  • craigawilliams
    Craig Williams (@craigawilliams) reported from Sale, England

    @NuclearJelly @BeccaLock2 @virginmedia @SkyUK In the interest of balance. Been with them for about 15 years and never had an issue

  • jazzyjjo89
    Jackie (@jazzyjjo89) reported from St Helens, England

    @SkyHelpTeam Good morning, My sky box has suddenly disconnected from my broadband and when I try to connect it is saying network not found, all other devices are connected so it isn’t my broadband. Thanks in advance.

  • AHeywood_84
    Andy (@AHeywood_84) reported from Golborne, England

    So, at the end of my @virginmedia contract, question is, stick or twist, cost is going up and I do wonder what @SkyUK @SkyHelpTeam could offer as a returning customer, we shall see!

  • WesleyD17061721
    Wesley D (@WesleyD17061721) reported from Lymm, England

    @SkyUK I Be happy if the network was working ⚒ OK hope your today busy fixing up the Problem around Lymm today 😁 @SkyHelpTeam it was work OK yesterday the network

  • phanleyphotos
    Paul Hanley Photos (@phanleyphotos) reported from Prescot, England

    Moved from @virginmedia to @SkyUK but phone number hasn’t moved. @virginmedia say it’s possible to still port it and the response from @SkyUK - we don’t know how to do that, hang up and try to speak to someone else after 3 hours on the phone 🤬🤬🤬

  • DagsJT
    Darren Thomas (@DagsJT) reported from Warrington, England

    @SkyHelpTeam @SkyUK I’ve tried a PM, I’ve been told to wait 10 days. Given my speed hasn’t changed since the service was installed 3 days ago I don’t anticipate it changing over the next 7 days. You’re failing to meet the guaranteed minimum speed so let’s see if you can meet it in a week’s time.

  • DagsJT
    Darren Thomas (@DagsJT) reported from Warrington, England

    @SkyHelpTeam I’m on Facebook Messenger and three times I appear to have been passed around to another agent, three time’s being asked to provide my name and info. Then get told someone will be with me. This is really poor customer service. Come back @virginmedia, all is forgiven.

  • steven_rothwell
    steven rothwell (@steven_rothwell) reported from Hindley, England

    @SkySports Great player but shit pundit and a miserable arse

  • DagsJT
    Darren Thomas (@DagsJT) reported from Warrington, England

    @SkyHelpTeam @SkyUK @Ofcom I only get told to speak to someone after 10 days has passed, which is starting to feel like a delaying tactic to be honest. I’ve tried calling and you’re very busy with calls, I haven’t got time to sit in a hold queue. My service isn’t even a week old, I should need to call.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Jacob85642357
    JGreeny (@Jacob85642357) reported

    @SkySportsPL @SkySports Son went down like a *****, if he stayed on his feet goal would of stood. Soft game, he wasn’t getting the ball or gonna catch mctominay either

  • guigan_shane
    Shane Mc Guigan (@guigan_shane) reported

    @SkySportsPL @SkySports How a second yellow wasn’t given I’ll never know.

  • Jenlozhon
    JennyF (@Jenlozhon) reported

    @SkyHelpTeam Good afternoon, the sound has gone on our Sky tv, is this a regional problem please or just us? We are in Argyll & Bute, Scotland.

  • PIledriver63
    Neil Hill (@PIledriver63) reported

    @SkySportsPL @SkySports Son’s reaction bloody awful

  • CallMe_Cou
    wilson (@CallMe_Cou) reported

    @SkySportsPL @SkySports Thats awful

  • lemonhaze312
    Fabinho Flaco Haze (@lemonhaze312) reported

    @UtdYam1 @SkySportsPL @SkySports #VAROUT STOP USING THIS ****. ITS KILLING EVERY DAMN GAME. FANS AND PLAYERS DONT WANT IT

  • trenry14
    renry (@trenry14) reported

    @SkySportsPL @SkySports The @premierleague is a absolute embarrassment. The conduct of the players and the incompetent referees and VAR officials are a complete joke.The pundits and ex pros are no better as they fail to condemn all the above #jokeleague #Disgraceful #TOTMUN

  • Asif_Gaji
    Asif Gaji (@Asif_Gaji) reported

    @its_ChelseaTing @SkySportsPL @SkySports It would be if your father used a rubber and **** like you wouldn't be talking ****

  • vaishal_1993
    vishal (@vaishal_1993) reported

    @SkySportsPL @SkySports Football is long gone joke of a decision. Poor league with dreadful refereeing.

  • PhillipLL
    Phillip Lloyd (@PhillipLL) reported from Scotter, England

    @Punkdude1981 @SkyHelpTeam Yo, switch your audio settings on your Sky box to Dolby Digital (not plus) and that should solve the issue. Someone else mentioned it on here.