Sky Outage Report in Newton-le-Willows, St. Helens, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Newton-le-Willows, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newton-le-Willows and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 19: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (48%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Newton-le-Willows, St. Helens, England
The most recent Sky outage reports came from the following cities: Warrington, Liverpool, St Helens, Skelmersdale, Sale, Bury, Salford, Bolton, Wigan, Runcorn, Widnes, Prescot, Leigh, Altrincham and Knutsford.
| City | Problem Type | Report Time |
|---|---|---|
 Warrington |
Phone | |
| Liverpool |
Total Blackout | |
| St Helens |
TV | |
| St Helens |
Internet | |
| St Helens |
Internet | |
| Skelmersdale |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Newton-le-Willows, England
Latest outage, problems and issue reports in Newton-le-Willows and nearby locations:
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Chris
(@chriswires1985) reported
from
Risley, England
Still waiting for a refund from @SkyUK not great customer service at all. How hard can it be to process a refund and issue a cheque. Think it’s time to take it to the ombudsman let them look how shabby sky customer service is
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Wesleyworld3
(@wesleyworld3) reported
from
Lymm, England
There was problem on line to the Internet @SkyUK seem to fixed one more so I know in outside online that as problem @SkyHelpTeam
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Lynne 🐶🐶🐾🐾
(@lynnew69) reported
from
Liverpool, England
My sky Q app has suddenly stopped to connecting the box 🤬🤬🤬 FFS!! @SkyHelpTeam looking at the forums seems a common problem.
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unbearablenat😉
(@natalie_2917) reported
from
Liverpool, England
@SkyUK can’t believe poor your customer services is it’s almost laughable you admit even under your new WiFi guarantee im not getting right service it’s appalling and let me leave my broadband contract but then have the cheek to tell me your increasing the price of my tv package
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Wesley D Woolfall 🎼🎼🎼🎼
(@WesleyDamian554) reported
from
Lymm, England
Go do check on page & fix them @Facebook @instagram @Yahoo @gmail @Google @gmail @googlechrome @Google keep fixing the error in pages @SkyUK @SkyHelpTeam @SkyCinemaUK 🤞😁 @YouTube @youtubemusic
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KARLFC
(@floydsummers) reported
from
Liverpool, England
What shit is this #SkySports #debate 🥶😴
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steven rothwell
(@steven_rothwell) reported
from
Hindley, England
@SkySports Great player but shit pundit and a miserable arse
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unbearablenat😉
(@natalie_2917) reported
from
Liverpool, England
@SkyUK I’ve just signed up to this it better work your current fibre is beyond crap getting 0.3mbps in some rooms ... useless
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LifeLongMockneyRed
(@SEANROBBO75) reported
from
Urmston, England
@A_MoffatBITW @SkySportsPL @SkySports Throwing money at a problem will only get you so far. The fact is, the players we currently have are simply not good enough at this level and other teams are only getting stronger.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@RichPierce0079 @virginmedia @SkyUK @VodafoneUK All different issues really. Virgin is its own thing. Sky could have been a line issue, Vodafone went live earlier today but despite saying it has an internet connection it doesn’t. Almost like they’ve not activated it on their end despite the app saying the line is active.
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Jackie
(@jazzyjjo89) reported
from
St Helens, England
@SkyHelpTeam Good morning, My sky box has suddenly disconnected from my broadband and when I try to connect it is saying network not found, all other devices are connected so it isn’t my broadband. Thanks in advance.
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Craig Williams
(@craigawilliams) reported
from
Sale, England
@NuclearJelly @BeccaLock2 @virginmedia @SkyUK In the interest of balance. Been with them for about 15 years and never had an issue
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Simon Taylor⚽
(@Sy_Taylor) reported
from
Hindley, England
@SkyHelpTeam hi I got a text from sky saying my broadband was going live yesterday but it’s still not working.
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Andy
(@AHeywood_84) reported
from
Golborne, England
So, at the end of my @virginmedia contract, question is, stick or twist, cost is going up and I do wonder what @SkyUK @SkyHelpTeam could offer as a returning customer, we shall see!
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Mark Danylczuk
(@Mark29HT) reported
from
Sale, England
@SkyHelpTeam - please tell your Sky Sports team to fix the streams for Match Choice. Not working and very very poor!!
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Paul Hanley Photos
(@phanleyphotos) reported
from
Prescot, England
Moved from @virginmedia to @SkyUK but phone number hasn’t moved. @virginmedia say it’s possible to still port it and the response from @SkyUK - we don’t know how to do that, hang up and try to speak to someone else after 3 hours on the phone 🤬🤬🤬
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Wesley D
(@WesleyD17061721) reported
from
Lymm, England
@SkyUK I Be happy if the network was working ⚒ OK hope your today busy fixing up the Problem around Lymm today 😁 @SkyHelpTeam it was work OK yesterday the network
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Sarah
(@sarah_comber) reported
from
Liverpool, England
@SkyHelpTeam help please before we go insane 😩 we have Sky Q & trying to download a box set it says we have no internet connection. Keep trying to connect to the box which works then immediately disconnects! Have tried turned it off &on! All other devices in household connected!
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LifeLongMockneyRed
(@SEANROBBO75) reported
from
Urmston, England
@A_MoffatBITW @SkySportsPL @SkySports No I'm saying it how it is, read back. Look at the league table, lack of goals, results, lack of depth in squad, some of the recruitment - it's been poor. The issues go a lot deeper than who the manager is. You'd be better supporting the team than worrying about narratives
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unbearablenat😉
(@natalie_2917) reported
from
Liverpool, England
@SkyHelpTeam I have an engineer coming out tomorrow after a nightmare day with awful WiFi I shall update after they been but I will warn customers they are dependant on how many devices you have connected which I wasn’t told when I signed up!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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sassysealife
(@timmytimmins) reported
@SkyHelpTeam I'm not being paid by my work because of this issue grrr
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Sam-Scott
(@londonrutlander) reported
@SkyHelpTeam hi. We got a new broadband hub 6 days ago but it is not getting any internet. When I run a test online it says there is an outage. But it has been down for 6 whole days so can't be this.... please can you help?
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Unknown
(@Unknown44057350) reported
@SkyHelpTeam I’m doing an app refresh as missing an app on my mini box but if I put the box into standby will that stop the app refresh from working or can you help me to get the app to show its showing on 2 of 3 mini boxes and main box (app name is LIONSGATE+)thanks
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Cheryl Kingbrooks
(@c_kingbrooks) reported
@SkyHelpTeam You should be sending sky mobile customers free data …this kind of outage isn’t acceptable. Especially when people work from home. Yes, a couple of hours…but not all day! What concerns me most is what type of **** up has caused such an outage…cyber attack?
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Elmo
(@mattielmo2) reported
@SkyHelpTeam Any idea at all on when service will resume in M21 Manchester? Our internet has been down since 6am which is annoying but even more annoying because we recently changed to sky glass and that also doesn’t work so no tv or internet 😭
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Lee Scanlan
(@lee_scanlan) reported
@SkyHelpTeam any chance of knowing when I might be able to log on again.. This is fifth extended period of downtime (6 hours plus) since January in this part of Lancs. Is your network made of string and baked bean cans?
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Georgina Ellen
(@georginaeblog) reported
@SkyHelpTeam broadband down for the day, and customer service said everything was fine when wasn’t do we get compensation? 🤔
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H
(@Miss_Bylinski) reported
@SkyUK here’s hoping for some compensation for the loss of broadband service today!
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Omar Iqbal, Esq.
(@ozique) reported
@SkyHelpTeam It was already down since last Friday morning!! I still have no internet and phone services since then. Very much disappointed. Should have stayed with virgin media. At least they will fix quicker.
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Matthew Stroh
(@DrMattStroh) reported
from
Hellifield, England
@SkyHelpTeam After 2 decades of marriage, we have no conversation left… and very poor mobile reception in t’village so it will be an old school evening!