Sky Outage Report in Newton-le-Willows, St. Helens, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Newton-le-Willows, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newton-le-Willows and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at Sky
Sky is having issues since 12:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Newton-le-Willows, St. Helens, England
The most recent Sky outage reports came from the following cities: Liverpool, Sale, Bolton, Bury, Leigh, Prescot, Salford, Warrington, St Helens, Wigan, Widnes, Skelmersdale and Knutsford.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Sale |
TV | |
| Liverpool |
Wi-fi | |
| Liverpool |
Internet | |
| Bolton |
Internet | |
| Liverpool |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Newton-le-Willows, England
Latest outage, problems and issue reports in Newton-le-Willows and nearby locations:
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🔴⚪️ In Lacca We Trust 🔴⚪️
(@KingDiddyAFC) reported
from
Liverpool, England
How you have @Carra23 @GNev2 and Keane over this game!! This is a god damn disgrace @SkySports
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Rob Hardman
(@RJ_Hardman) reported
from
Bolton, England
@_DC72 @SkyHelpTeam Had the same problem. Managed to get through to talk to someone on 0333 759 0627 to downgrade TV package
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Bev De Friend
(@JustLookin07) reported
from
Sale, England
@SkyHelpTeam I’m so angry with you I want to cancel my contract - how do I actually speak to someone?? You have very cleverly avoided displaying any contact numbers on your website. I am currently unable to do my work snd I am a key worker .
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Michael Ogden
(@Slave01) reported
from
Salford, England
@SkyHelpTeam is there an issue with live tv?
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Jo Mclaughlin
(@josie_allan) reported
from
Horwich, England
I’m not sure how we could overcome WIFI access but surely there is a way that friendly bods @SkyUK @virginmedia could support to stop children missing out on remote teaching - digital poverty sucks
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Lee Mitchell
(@leeamitch) reported
from
Westhoughton, England
@SkyHelpTeam Yes I know otherwise I would of taken it. My point is why £10 more as an existing customer if I want 50gb?
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Bev De Friend
(@JustLookin07) reported
from
Sale, England
@SkyHelpTeam It would be really helpful if you could just tell me - I’m actually trying to do my job here and so far I’ve wasted an hour because of your shoddy service
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Daniel Tackley
(@dtackley) reported
from
Bury, England
@SkyHelpTeam This is exactly the problem. The test shows connection between hub and exchange is fine but even a single device directly wired to the hub shows poor performance. This suggests the problem is further upstream than our connection to the exchange but I can't get anyone to check.
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Mandy Sheridan
(@MrsSherrec) reported
from
Warrington, England
Trying to speak to someone @SkyHelpTeam online is a nightmare. The “virtual assistant” is absolutely pointless and the sky app doesn’t have anything to help either
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Michael Clarkson
(@Bolton1251) reported
from
Bolton, England
@SkyHelpTeam Hi thanks for the reply. I've been on the website and tried all the suggestions but the problem persists. I tried ringing but was told I'd be sent a text with a link to the website.
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Lee Mitchell
(@leeamitch) reported
from
Westhoughton, England
@SkyHelpTeam Yeah I know that now. Left Vodafone for similar new customer/ existing customer divide. Once you’ve got them forget about them eh! Phone, 2xmobile, tv and broadband with you guys......for now.
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maria thompson 💙
(@mariathompson25) reported
from
Deysbrook, England
@GMB @SkySports @Carra23 Absolutely not. My dad is 78 with Parkinson’s and hasn’t been out of house for 10 mths. He’s far more deserving of vaccination before footballers . I’m a family support worker going into peoples homes so more at risk and still haven’t had it 😡
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Jonathan Wood
(@JonathanWood) reported
from
Bury, England
@maffers1882 @SkySports I’ll never pay for it.
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Rebecca Harrisson
(@Miss_Defying) reported
from
Ormskirk, England
@SkyHelpTeam our broadband and phone have both gone down! L39 area. Do you know of any issues locally?
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Michael Clarkson
(@Bolton1251) reported
from
Bolton, England
@SkyHelpTeam Hi. Been having probs with new HDR Q box. Regular sound pauses watching recordings on Q, pixelated on mini. Updated software and reset hard drive but still same issues. Tried getting through to someone on phone but automated system sending me round in circles.
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Claire Weston
(@LiverbirdClaire) reported
from
Roby, England
@SkyHelpTeam is the Internet down again mine is not working in Liverpool
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Tony Fillingham
(@tony_fillingham) reported
from
Widnes, England
@GNev2 @SkySports Why did you keep saying luke Shaw never got the ball ⚽ he clearly did!
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Bev De Friend
(@JustLookin07) reported
from
Sale, England
@SkyHelpTeam .....so secretive! Exactly the reason I shall cancel.
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Jay Unsworth
(@shafterjay) reported
from
Wigan, England
@SkyHelpTeam why can I not watch trailers anymore ?? Just says not possible due to a technical issue ???? It a major thing but it’s annoying
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Aaron
(@MilnersRibenaaa) reported
from
Liverpool, England
@SkyHelpTeam your customer service is absolutely shite. You've charged me 25 quid for a fight I didn't watch, there's no help online and it's impossible to speak to anyone on the phone. Will be leaving as soon as you bother to answer the phone.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ann Hedges
(@Foodieteacher) reported
@SkyHelpTeam my internet is down again this week with no one to contact or online service to help when I heft followed your instructions- help please
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SIRIUS
(@pinklippy) reported
@SkyHelpTeam INC1628096 - Broadband and Talk problems in Yorkshire and The Humber our onsite engineers that the problem has been caused by a fibre-cable break. How dose this affect me when I don't have fibre because you can't provide it
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Jen Brown
(@LilyStarbuck) reported
@SkyHelpTeam please help me your Facebook won't help and your phone line won't let me through without paying a bill I can't afford, something I discussed with you at the end of last month to avoid this! My service has been cut off with no prior warning
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Deborah Clarke
(@Deborah75358336) reported
@SkyHelpTeam absolutely fuming, no broadband I have waited for weeks for a doctors appointment and finally got a push doctor appointment via a zoom app for this evening but hey no internet so my appointment could not go ahead. When will this problem with sky be fixed?
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Ross Porter
(@rossporter1990) reported
@SkySportsPL @SkySports Carson plays for Man City ? Wtf
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Alex Cheney
(@AlexC93) reported
@ganiyate @SkyHelpTeam @susybibi2 Likewise down in W1 since 2pm.
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EnigmaVapours
(@PaulRamady) reported
@SkyHelpTeam @Leapingpink Have you been hit by a cyber attack? I was hit this week by state sponsored hackers I think - they breached the sky router and caused me £7Ks worth of damage!
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sylvie chaurin
(@ganiyate) reported
@SkyHelpTeam @JoddyLoo Surely sky is aware they have a big issue. My internet and phone have been down for hours and they just say check broadband connection. Even that doesn’t work anymore online. Just tell the truth this is happening all over the country today.
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paul thomas standall
(@PStandall) reported
@SkySportsPL @SkySports That's a Shocker by VAR...never a pen.
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dailytradesfx
(@dailytradesfx) reported
@SkySports He’s an absolute legend. But it does show how poor men’s tennis is