Sky Outage Report in Newton-le-Willows, St. Helens, England
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Newton-le-Willows, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newton-le-Willows and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (61%)
-
TV (15%)
-
Wi-fi (14%)
-
Total Blackout (6%)
-
E-mail (2%)
-
Phone (2%)
Live Outage Map Near Newton-le-Willows, St. Helens, England
The most recent Sky outage reports came from the following cities: St Helens, Liverpool, Wigan, Sale, Bolton, Bury, Leigh, Prescot, Salford, Warrington, Widnes and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
Phone | |
| Liverpool |
TV | |
| Wigan |
Internet | |
| Liverpool |
Internet | |
| Sale |
TV | |
| Liverpool |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Newton-le-Willows, England
Latest outage, problems and issue reports in Newton-le-Willows and nearby locations:
-
Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam @SkyUK @Ofcom I only get told to speak to someone after 10 days has passed, which is starting to feel like a delaying tactic to be honest. I’ve tried calling and you’re very busy with calls, I haven’t got time to sit in a hold queue. My service isn’t even a week old, I should need to call.
-
Jackie
(@jazzyjjo89) reported
from
St Helens, England
@SkyHelpTeam Good morning, My sky box has suddenly disconnected from my broadband and when I try to connect it is saying network not found, all other devices are connected so it isn’t my broadband. Thanks in advance.
-
Darren Thomas
(@DagsJT) reported
from
Warrington, England
1.5 hours since starting a chat with @SkyUK support via Facebook Messenger and I’m still being passed to agents. Nobody has spoken to me yet. Time to cancel the service, this is poor.
-
Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam I’m on Facebook Messenger and three times I appear to have been passed around to another agent, three time’s being asked to provide my name and info. Then get told someone will be with me. This is really poor customer service. Come back @virginmedia, all is forgiven.
-
Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam I’ve already tried calling, you have a message saying you’re very busy and that means sitting on a phone queue. Nobody actually seems to be available to help at all. Really disappointing from a company the size of @SkyUK that it’s so difficult to actually speak and get help.
-
Paul Hanley Photos
(@phanleyphotos) reported
from
Prescot, England
Moved from @virginmedia to @SkyUK but phone number hasn’t moved. @virginmedia say it’s possible to still port it and the response from @SkyUK - we don’t know how to do that, hang up and try to speak to someone else after 3 hours on the phone 🤬🤬🤬
-
Darren Thomas
(@DagsJT) reported
from
Warrington, England
Interesting that @VodafoneUK say OpenReach confirms a higher minimum speed than @SkyUK are advising I will get as a minimum. On top of that, @VodafoneUK’s own guarantee is higher again too. Maybe I should’ve gone with @VodafoneUK instead. Might cancel @SkyUK not even a week in.
-
LeythDave
(@leythdave) reported
from
Tyldesley, England
@SkyHelpTeam Wifi is terrible in this house, contract is nearly up, I'm looking around...
-
Chris
(@chriswires1985) reported
from
Risley, England
Still waiting for a refund from @SkyUK not great customer service at all. How hard can it be to process a refund and issue a cheque. Think it’s time to take it to the ombudsman let them look how shabby sky customer service is
-
Darren Thomas
(@DagsJT) reported
from
Warrington, England
So @SkyUK finally just replied to me on Messenger. Then said that as I’ve been with them for over 10 days I’ll need an engineer. Except I only had the service installed on Friday, not 10 days ago. Such poor service. So @SkyUK cancelled and over to @VodafoneUK instead now.
-
Darren Thomas
(@DagsJT) reported
from
Warrington, England
Day 4 and still no change from @SkyUK broadband speed, and still not hitting the “guaranteed minimum speed”. 6 more days for them to fix it...
-
steven rothwell
(@steven_rothwell) reported
from
Hindley, England
@SkySports Great player but shit pundit and a miserable arse
-
Craig Williams
(@craigawilliams) reported
from
Sale, England
@NuclearJelly @BeccaLock2 @virginmedia @SkyUK In the interest of balance. Been with them for about 15 years and never had an issue
-
S J English
(@ghe4m) reported
from
Liverpool, England
Thankfully England’s 2 games are on @ITVSport not @BBCSport which means I will be able to watch them. I can’t how sometimes the bbc get them what with it bring a subscription service like @SkySports
-
Andy
(@AHeywood_84) reported
from
Golborne, England
So, at the end of my @virginmedia contract, question is, stick or twist, cost is going up and I do wonder what @SkyUK @SkyHelpTeam could offer as a returning customer, we shall see!
-
Wesley D
(@WesleyD17061721) reported
from
Lymm, England
@SkyUK I Be happy if the network was working ⚒ OK hope your today busy fixing up the Problem around Lymm today 😁 @SkyHelpTeam it was work OK yesterday the network
-
Simon Taylor⚽
(@Sy_Taylor) reported
from
Hindley, England
@SkyHelpTeam hi I got a text from sky saying my broadband was going live yesterday but it’s still not working.
-
Lynne 🐶🐶🐾🐾
(@lynnew69) reported
from
Liverpool, England
My sky Q app has suddenly stopped to connecting the box 🤬🤬🤬 FFS!! @SkyHelpTeam looking at the forums seems a common problem.
-
Darren Thomas
(@DagsJT) reported
from
Warrington, England
Started a chat on Facebook Messenger with @SkyUK regarding my broadband issues at 9:04am. Since then I’ve been passed to 4 agents, none of which have actually spoken to me and have just passed me straight on to someone else. Supposedly it was a 20 min wait to speak to someone...
-
Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam @SkyUK I’ve tried a PM, I’ve been told to wait 10 days. Given my speed hasn’t changed since the service was installed 3 days ago I don’t anticipate it changing over the next 7 days. You’re failing to meet the guaranteed minimum speed so let’s see if you can meet it in a week’s time.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Richard
(@Fumbledore) reported
@SkyUK My TV set and Sky HD service is fine. All I would like to do is to lose the Dishes and receive via Broadband. Why are Sky forcing me to put all my TV eggs in their basket?
-
Sarah Wells-Gaston
(@Sarah_C3980) reported
Absolutely diabolical service from @SkyHelpTeam 😡 Called 2 weeks ago about moving our package to a new house & told nothing could be done - had to call back 2 weeks before move. Called today & told the person had given us wrong info, couldn’t move phone/broadband unless took….
-
ItsDooley
(@its_dooley) reported
@QWarrior123 @ryanricardo76 @SkyUK No if you look on their site you need to have the sky ultimate TV package for the service £13 is with a dish and box still
-
stephen duncan
(@stevo17171) reported
@SkySports WTF is he trying to look like. *****!!
-
Rishav Kanoria
(@rishav) reported
@whatgearreviews @SkyUK This is so dumb considering they don’t have an app to stream on every other TV/ Apple TV, and Sky Go blocks Airplay and doesn’t have all the channels. Maybe fix this first.
-
Robot Logic
(@Robot_Logic) reported
@SkyUK That might have seemed really sincere, if we all really gullible, and not aware of your business model of causing **** in the world for your own benefit.
-
catsrock72🇪🇺💙🌹 #FPBE#doublevax#NHSworker
(@catsrock72) reported
@SkyHelpTeam @grumpy_ole_git I can't get good signal on normal aerial , even with boosters. I rely on my sky dish. My broadband with you isn't reliably fast. When it goes slow, as per previous comment, TV would be unwatchable.
-
H is for Harp
(@HarpSilver) reported
@quizbuff2000 @meandonlyme67 @SkyUK They do if they are retired librarians who have mobility issues couldn't leave the house and wanted books to read I taught her and because she was highly motivated she picked it up fast
-
rob
(@_Robert_Conway) reported
@SkyUK This won’t be everyone cup off tea and for me a customer since sky began, it looks like a waste of time getting a new tv , when customers already have an lastest tv . That’s wait and see if Sky launch a new IP set top box in months ahead .
-
Nigel Pickover
(@Nigel_Pickover) reported
With #Sky rolling out the all-encompassing terrestrial service #SkyGlass will the company be changing their overall brand name to #Ground? @SkyNews @SkyUK