Sky

Sky Outage Report in Newton-le-Willows, St. Helens, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Newton-le-Willows, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newton-le-Willows and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Newton-le-Willows, St. Helens, England 01/18/2026 10:20

January 18: Problems at Sky

Sky is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Newton-le-Willows, St. Helens, England

The most recent Sky outage reports came from the following cities: Prescot, Salford, Liverpool, St Helens, Runcorn, Widnes, Bury, Wigan, Sale, Bolton, Skelmersdale, Leigh, Altrincham, Warrington and Knutsford.

Loading map, please wait...
City Problem Type Report Time
United KingdomPrescot Internet
United KingdomSalford Internet
United KingdomLiverpool TV
United KingdomSalford Internet
United KingdomSt Helens Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Newton-le-Willows, England

Latest outage, problems and issue reports in Newton-le-Willows and nearby locations:

  • MagicCrawf Andrew Crawford (@MagicCrawf) reported from Risley, England

    Poor refereeing again in the @SuperLeague, can’t argue with the Hill red, but elbow in the throat to Austin and nothing happens #consistency #SkySports

  • JDerbyshireBWFC James Derbyshire (@JDerbyshireBWFC) reported from Wigan, England

    @SkyHelpTeam had my SkyQ and Mini box delivered today and I can now no longer access SkyGo. It says that I require a subscription service to view channels (which I have). Had no problem before this. Also the Sky Mini box keeps disconnecting.

  • jfenwickeverton james fenwick (@jfenwickeverton) reported from Liverpool, England

    @Tony_Scott11 @Carra23 @SkySports To be fair think he's going on about sky sports viewing rates, said it for a while now that sky sports set up the way its going is embarrassing and shit.

  • carlbriggo13 carl briggs (@carlbriggo13) reported from Warrington, England

    @SkyHelpTeam sky q mini boxes over the festive period have been an absolute disgrace, connectivity issue, technical fault, every 30 seconds when trying to watch sport. Absolute joke of a service

  • LoubLou1985 Lisa (@LoubLou1985) reported from Widnes, England

    @SkyHelpTeam Having issues only on certain channels distorting - must of restarted sky approx 10 times in the past few days. I am in WA8 area. Thanks

  • HangtimeAmy 💫Amy💫 (@HangtimeAmy) reported from Urmston, England

    @SkyUK I haven’t had any phone signal now for over a week, tried your ‘guides’ with no joy. Also tried to contact you on the website and Facebook with no reply. Went to a help desk in the local shopping center to be told to ‘ring a number’when that’s my problem, I have no service

  • DragonWolf5589 Jay Smith (@DragonWolf5589) reported from Urmston, England

    @SkyHelpTeam Send dm. Sorry its long, wanted to make sure you know the full issue. Please read and advise as I've had 2 sky engineers and abca engineer and everyone saying different things and signal is almost none existsant. So want both abca and sky to come out together to sort the install

  • kingoftheshed Paul Parkin (@kingoftheshed) reported from Salford, England

    Still don’t get it, a satellite signal travels to a spot somewhere in space travels through god knows what but the minutes there’s a slight wind and rain in the north west of England it can’t get through that so I can watch the darts for £90 a month. @SkyHelpTeam

  • REDKEV67 KEVIN DOYLEY (@REDKEV67) reported from Leigh, England

    Very disappointed that while @GNev2 is making salient points some jobs worth producer first thought is let’s distance ourselves. Shocking behaviour and if truth be told part of the bigger problem. Shame on you @SkySports

  • KeeganBig Frank Keegan (@KeeganBig) reported from Liverpool, England

    @DJC1953 @johnmerro1 @SkySports I know what you mean but Gallagher talks complete shit. If you are a regular watcher you will notice that his explanations as as inconsistent as the referees. I would like to hear the referee's & VAR official's explanation as that is as clear cut a pen as you can get.

  • mattheato4 Matt Heaton (@mattheato4) reported from Urmston, England

    @SkyHelpTeam Helli. Tested my line. Running at 2mbps. Fault located outside property. Engineer booked. Hopefully they can solve the issue

  • GlenMUren Niskin (@GlenMUren) reported from Bury, England

    @SkyHelpTeam any eta on sky broadband which is down in my area, AF-IE-682258923 was reported at 5:25am (not by me)

  • basnettdavid1 🐶 David 🎯 Bazzy ⚅ Basnett ⚽️ (@basnettdavid1) reported from Salford, England

    @TheClosedFist @QoSBaszler Going on main roster when @wwe leaves 🇬🇧 @SkySports goes to @btsportwwe . Not got #WWENetwork never saw her @WWENXT matches sadly . Should of been on main roster a while ago

  • Kjones1892 Keith Jones (@Kjones1892) reported from Halewood, England

    @skyatlantic @SkyHelpTeam 2 weeks in a row now... the sound on #RayDonovan has been terrible...have to watch it with subtitles

  • mjellisuk Mark Ellis (@mjellisuk) reported from Rainhill, England

    @paddypower @SkySports Graeme Souness. What a ******* tit. Two incidents, both on De Gea. Both the same challenges. According to him. The one for Everton is a foul. The one for Liverpool isn’t. Get to **** you biased prick.

  • mattheato4 Matt Heaton (@mattheato4) reported from Westhoughton, England

    @SkyUK ive been a customer of your service for nearly 10 months but this last 6 weeks, your broadband has been shocking. I can be sat next to the router and im being told there is non located or its just not working and its getting worse by the day!!!

  • Nilsatis_1878 ⚽️💙 Des D'Arcy 💙⚽️ (@Nilsatis_1878) reported from Runcorn, England

    @SkySports @SkySportsNews I pay mega money for sky and and you put the worst football program on “Saturday Social” on three stations 5 nobody’s giving there opinions 💩 even “Soccer AM” went down the pan until Jimmy Bullard joined having a live band on 😂 turned off

  • la11uk LA11UK (@la11uk) reported from Salford, England

    Brilliant comments from @GNev2 👏. Followed by some utter shit house statement line from @SkySports

  • Hogan13 Craig Hogan-Farnworth 🍻 (@Hogan13) reported from Wigan, England

    Cheers @SkyUK , genuinely brilliant customer service, upgraded to a much better and cheaper package.

  • andrewmoss76 andrew moss (@andrewmoss76) reported from Liverpool, England

    @primevideosport crap awful picture quality #SkySports and #btsports have no worries

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • mckenzi98700450 mckenzie (@mckenzi98700450) reported

    @SkyHelpTeam It’s saying there is a problem then let’s fix once I press let’s fix it runs a test then says it’s fine but it clearly isn’t fine

  • tweetSP0RT tweetSP0RT (@tweetSP0RT) reported

    @SkyHelpTeam OK yes I have that version the problem I've got is if it isn't fixed before my cooling off period ends I'm then locked into an 18 month contract so I either cancel and lose the deal I took out or wait & risk being locked into the contract with a broken product.

  • markmarven08 Mark Marven (@markmarven08) reported

    @SkyHelpTeam this is a joke now. I reported my broadband was down last week. An engineer visit had been ‘in progress’ for a week since then with no updates and now suddenly isn’t showing in My Orders. It’still broken…

  • Angieavlianos Angie Avlianos (@Angieavlianos) reported

    @SkyHelpTeam what is the phone number for help with internet issues? The number I found on line is just a recorded message. I need to speak to a person!

  • Hazmatman6 Hank Hankinson (@Hazmatman6) reported

    @SkyHelpTeam I have an issue with my bill and extra charges...please advise on what to do...Steve...

  • MissySJR SJ Robinson (@MissySJR) reported

    @SkyHelpTeam Slightly better this morning, but it's been on/off for most of Nov. I don't see how adding 2GB to my data piggy bank can be classed as compensation that wouldn't covering my data usage if I hot spots off my phone; it wouldn’t be possible anyway as sky mobile network is shocking.

  • LogicoSimon Simon Masette (@LogicoSimon) reported

    @MichealLMarvin1 That's his opinion as a @SkySports football pundit. It should not be a problem because that's how he understands it.

  • SkyUK Sky (@SkyUK) reported

    @DJFreshUK Sorry to hear that you have been having issues. Our @SkyHelpTeam will be happy to look into this for you.

  • TheWarns Warns (@TheWarns) reported

    @SkyHelpTeam Is there an issue with Sky email on iPhone/iPad? Error coming up when using mail app.

  • DanDF138 Dan Hughes (@DanDF138) reported

    @SkyHelpTeam I am using the SkyGo app on Xbox. Sky channels load fine but have been having issues with ITV for the whole tournament. I have to keep switching to the ITVx app.