Sky Outage Report in Altrincham, Trafford, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Altrincham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Altrincham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Altrincham, Trafford, England
The most recent Sky outage reports came from the following cities: Manchester, Oldham, Bury, Warrington, Salford, Stockport, Wigan, Wilmslow, Hyde, Ashton-under-Lyne, Macclesfield, Stalybridge, Sale, Northwich and Leigh.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Oldham |
TV |
Community Discussion
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Sky Issues Reports Near Altrincham, England
Latest outage, problems and issue reports in Altrincham and nearby locations:
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam @SkyUK I’ve tried a PM, I’ve been told to wait 10 days. Given my speed hasn’t changed since the service was installed 3 days ago I don’t anticipate it changing over the next 7 days. You’re failing to meet the guaranteed minimum speed so let’s see if you can meet it in a week’s time.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Started a chat on Facebook Messenger with @SkyUK regarding my broadband issues at 9:04am. Since then I’ve been passed to 4 agents, none of which have actually spoken to me and have just passed me straight on to someone else. Supposedly it was a 20 min wait to speak to someone...
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
1.5 hours since starting a chat with @SkyUK support via Facebook Messenger and I’m still being passed to agents. Nobody has spoken to me yet. Time to cancel the service, this is poor.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Interesting that @VodafoneUK say OpenReach confirms a higher minimum speed than @SkyUK are advising I will get as a minimum. On top of that, @VodafoneUK’s own guarantee is higher again too. Maybe I should’ve gone with @VodafoneUK instead. Might cancel @SkyUK not even a week in.
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Jimmy Norton
(@jimmy_norton1) reported
from
Tyldesley, England
@mgallagher90 @SkyCricket @SkySports different videos of it scattered all over the internet. never get bored of it
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Ruth Alice Pollock
(@RuthiePollock) reported
from
Manchester, England
@SkyHelpTeam please advise what the issues are with Sky email and when you expect it to be operating
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Wesleyworld3
(@wesleyworld3) reported
from
Lymm, England
@CardoScalaRider Still waiting & still not working the page still have same message there still fixing the line that come from you away not here in home night @SkyUK
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam @SkyUK @Ofcom I only get told to speak to someone after 10 days has passed, which is starting to feel like a delaying tactic to be honest. I’ve tried calling and you’re very busy with calls, I haven’t got time to sit in a hold queue. My service isn’t even a week old, I should need to call.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam I’m on Facebook Messenger and three times I appear to have been passed around to another agent, three time’s being asked to provide my name and info. Then get told someone will be with me. This is really poor customer service. Come back @virginmedia, all is forgiven.
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Liam Kitchen
(@liamkitchen) reported
from
Ashton-under-Lyne, England
@SkyHelpTeam my sky q broadband isn’t working and we have done everything your website asks us to do. I have dm’ed u. Please can you help.
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Hayley Dulson-Hughes
(@bumpiegin) reported
from
Salford, England
Hey @SkyHelpTeam I’ve not no internet and don’t fancy waiting in your 20 min telephone queue can you help on here. Tried resetting etc but no connection on any devise.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
So @SkyUK finally just replied to me on Messenger. Then said that as I’ve been with them for over 10 days I’ll need an engineer. Except I only had the service installed on Friday, not 10 days ago. Such poor service. So @SkyUK cancelled and over to @VodafoneUK instead now.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
So that’s @virginmedia cancelled off and their poor effort at a service. I had more reliable service with dial-up! Now signed up with @SkyUK and hoping they can at least provide me internet that I can use for a day without it going off constantly.
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Tom Sefton.
(@seffy11) reported
from
Macclesfield, England
When the lower league team you support is skint or going bust the default is to blame @SkySports and the @premierleague despite the clubs being ran so poorly. #dontgetit
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Krishna Rajgopal
(@kris_samy) reported
from
Sale, England
Benjamin Epic Stokes. #epicstokesy Never watched anything like this. Who said test cricket is boring. Just Woov !! @englandcricket @ESPNcricinfo @espn @SkySports @BBCSportsy
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam I’ve already tried calling, you have a message saying you’re very busy and that means sitting on a phone queue. Nobody actually seems to be available to help at all. Really disappointing from a company the size of @SkyUK that it’s so difficult to actually speak and get help.
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Chris
(@chriswires1985) reported
from
Risley, England
Still waiting for a refund from @SkyUK not great customer service at all. How hard can it be to process a refund and issue a cheque. Think it’s time to take it to the ombudsman let them look how shabby sky customer service is
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LeythDave
(@leythdave) reported
from
Tyldesley, England
@SkyHelpTeam Wifi is terrible in this house, contract is nearly up, I'm looking around...
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Hayley Dulson-Hughes
(@bumpiegin) reported
from
Salford, England
@PriceyCamp @SkyHelpTeam Terrible. The woman I (finally) spoke to was lovely but sky are rubbish.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Day 4 and still no change from @SkyUK broadband speed, and still not hitting the “guaranteed minimum speed”. 6 more days for them to fix it...
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Mylecraine
(@MylieMagic) reported
@BlackpoolFC @SkySports Have Sky finally realised how poor and un-entertaining WBA are then??!!
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Iain
(@iainp17) reported
@SkyHelpTeam my Internet has been down all day, the troubleshooting on your website isn’t working. Can I speak to someone as I can’t find a number on the contact us part of your website
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Nick Kershberg
(@nick_kershberg) reported
@SkyHelpTeam @vimpatel69 I'm having the same issue on Sky Q
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Scott Garner
(@D0C_RAY) reported
@SkyFootball @SkyHelpTeam why is the quality on the red button so poor? It’s lower than SD in these days of UHD. Totally unacceptable .
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Andrew Foster
(@MrAFoster) reported
@SkyHelpTeam Pointless because i know enough to see from the router logs that the problem exists on the WAN connection side. When the dropouts occur, the diagnostics on the router show the WAN port is still connected but no packets are being received from the switch.
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TomRogers FFC.
(@TomRogers24) reported
@Cranky84 @SkySports He’s terrible with all teams. We at Fulham have noticed it!
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Kev Newton
(@kev_n82) reported
@SkyHelpTeam I've got through and after being given the wrong information, I've had to leave after 11 years after the agent told me the wrong information, absolutely shocking service
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Mike Anderson
(@mikerhanderson) reported
@SkyHelpTeam hi any news on broadband issues in SK12 its been down for 7hrs now.
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jimmy thompson
(@jimmy_thompson5) reported
@SkyUK Why is your broadband soooooooooooooooo garbage??
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Phil Jackson
(@j4ckson25) reported
@SkyHelpTeam Over three and a half hours waiting on chat to speak to a member of the 'loyalty' team and still so sign of being helped. Really poor service Sky.