Sky outages and service status in Cardiff, Wales
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Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Jun 27, 1:01 PM GMT+1.
- Internet (59%)
- TV (18%)
- Wi-fi (12%)
- Total Blackout (6%)
- Phone (6%)
The latest reports from users having issues in Cardiff come from postal codes CF24 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cardiff, Wales
The most recent Sky outage reports came from the following cities: Pontypridd, Cardiff, Newport, Caerphilly, Tonypandy, Weston-super-Mare, Barry, and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd
|
Internet | 1 day ago |
|
Cardiff
|
Internet | 3 days ago |
|
Cardiff
|
Internet | 3 days ago |
|
Cardiff
|
Internet | 3 days ago |
|
Cardiff
|
TV | 3 days ago |
|
Newport
|
TV | 4 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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Sky Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Colmitchell🏴 (@Colmitchell1) reported from Tylorstown, Wales@SkyHelpTeam internet down in CF43 AGAIN
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Soozles 🏴💙 (@soozles_) reported from Barry, Wales@SkyHelpTeam ridiculous service. Trying to speak to an advisor and telling me your closed in the afternoon on a weekday! Tried 2 different numbers
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Shane (@gingio) reported from Cardiff, Wales@SkyHelpTeam hi, I’m not happy that I’ve had numerous conversations with your team about returning my router and despite them confirming you received it back you’re now charging me. Please help.
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dennishellyarArchitects (@dh_architects) reported from Barry, Wales@SkyHelpTeam problems with sky tv and sky broadband in Barry. Any news of fixing ?
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Laura-Rose 🏴🏳️🌈 (@laurarose13521) reported from Cardiff, Wales@SkyHelpTeam I know how to pay my bill my issue is with the text to verify the payment it can’t go through because my phone cut off
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Ryan Davenport (@Welsh_Saint14) reported from Cardiff, Wales@SkyHelpTeam Having issues regarding my account, we have re-joined sky but as I used my email address from previous account before we left im not being shown anything on the account,just had confirmation emails and text messages so can't see anything regarding reschedule
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Stacey Worboys (@StaceyWorboys) reported from Pontypridd, Wales@SkyHelpTeam is there issues with using the SkyGo app on iPhone? I’ve been unable to use it for a few weeks now. Doesn’t do anything when I try to watch something, just black screen with loading cog.
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Nathan (@nathchurch) reported from Newport, Wales@SkySports You just don’t get it at all, do you? You constantly spout the same rubbish about how Steve Bruce was badly treated by the fan base! Incorrect!!!! Sure some people said some horrid stuff but that is the minority. He was never one of us, his record was shocking! Simples
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Kathryn Foot 🏴 (@KathrynFoot) reported from Llantwit Fardre, Wales@SkyHelpTeam Fine. You’ve lost a customer.
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James (@jamestuck) reported from Cardiff, Wales@SkyHelpTeam apparently you’ve cancelled my mobile phone swap because I didn’t send my old phone back in the packaging you never sent me. It sure what more I can do because getting in touch with you is like trying to unravel the mystery of how the universe started. #helpme
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Shane Andrews MBE 💙 (@gingio) reported from Cardiff, Wales@SkyHelpTeam hi, my sky Q and my other box that mirrors it hasn’t been working for 5 hours now. Is there an issue in Cardiff?
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Kayleigh Johnson♡✨ (@kayleighj_11) reported from Beechwood, Wales@SkyUK .. seen the problem herself and today once agin internet is sooo slow & keep loosing connection again!!
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James Moss (@UKEmpLawyer) reported from Newport, Wales@lairy72 @SkyUK If they make any admissions of poor service/promise to do anything for you (e.g. send a router/booster) ensure you get them to email you written confirmation whilst you are still on the phone with them, or they'll deny it was ever said & won't be able to locate recording of call!
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James Moss (@UKEmpLawyer) reported from Newport, WalesReally trash #skybroadband again. My kids have been complaining this evening as they've been dropped out of xbox games mid-game due to crap wifi. It's not the speed or service we should expect & we still haven't received the booster promised! #poorcustomerservice @SkyHelpTeam
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales@SkyHelpTeam your service is getting worse & worse.
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Riddy 🇬🇧 🦢🦢🦢🦢🏴 (@Riddy81) reported from Cardiff, WalesIf @SkySports don't show the south wales Derby, I swear I will cancel my sky subscription and going forward i will stream every game illegally to as many people as I can fit in my front room.. sort it out
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Kelly ladd (@kellyladd78) reported from Cardiff, Wales@SkyHelpTeam We have had no stop issues with Sky Broadway over the the last few months since the installation of Sky Q - with the lash engineer visit only on Friday - we pay a fortune for a second class service of late !
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Jess Fewings (@JLFewings) reported from Weston-super-Mare, England@SkyUK YOU CAN’T WATCH TV RIGHT NOW THERE IS A CONNECTIVITY PROBLEM ... story of my life. Literally paying for something we cannot watch 🙃 #SkyQ #SkyTV #Sky
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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عبد الله (@Abdoulsk1) reported@theMadridZone @SkySports This is like Barcelona in 20222 sending Yamal to Brighton for a loan and also trying to sell him to Brighton fc. The board never took La fabrica talents seriously.
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Rich Sinclair (@RichRSin) reported@SkyHelpTeam I have to restart my SkyQ box every time I turn my tv on. I cannot use my minibox without restarting the main box. Was sent a new box. Didn’t solve issue. When will it be fixed?
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You Don’t Care (@myk2602) reportedBREAKING NEWS!! Free to watch football racks up peak viewership. The country’s interested but don’t want to pay the stupid prices set by @SkySports, @NOW and @tntsports.
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ReneeB (@GoldingsRenee) reported@SJbrigante Toto was IN with F1 higher ups & FIA to deny Lewis the 8th title. He too didn't want Lewis to surpass Michael as he's been ill in bed since 2013. Ecclestone said it boldly in his Skysports interview that Lewis will never win the 8th title as "they're preserving Michael's legacy"
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James Barbour (@Honeythedog1) reported@SkyUK I,m a Sky customer for 18yrs. My contract is up. Ruby at Sky made an offer. It wasn’t good enough so she passed me to retentions.Robin in Retentions said her best offer was a lot more than Ruby,s. she couldn’t match Ruby,s offer , computer said no.Unacceptable.
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timo. t. (@JomzTimo) reported@SkySports It’s not easy you perverts. You want to create an algorithm to make us fail to win. Every team in the premier league is promoted or stayed because they deserved it. So stop this silly agenda.
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mark walker (@walker7698) reported@SkySports They were deemed to have hardest start in 25/26 season because they were **** in 24/25
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Chris Culkin (@CulkinChris) reported@SkySports Utter bollocks, Sky have some stupid takes, this is probably up there
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Ann Rochelle (@AnnRochelle8) reported@SkyUK heard England scored? Didn't get to see it because the Sky internet and television were pay an absolute fortune for has gone down for possibly 2 days. Buzzing.
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J (@JKhezz07) reported@SkyUK ur network is ******* ****. Deadspots everywhere, 5G working for 5 seconds then not. Going to EE lads cya