Sky Outage Report in Cardiff, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Cardiff come from postal codes CF24, CF11, CF10 and CF37.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at Sky
Sky is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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Wi-fi (13%)
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TV (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Cardiff, Wales
The most recent Sky outage reports came from the following cities: Hengoed, Cardiff, Pontypridd, Weston-super-Mare, Caerphilly, Newport, Barry, Penarth, Tonypandy and Pontyclun.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Phone | |
| Hengoed |
TV | |
| Pontypridd |
TV | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Paul Smith
(@PaulSmith83) reported
from
Barry, Wales
Lol at Azpilicueta forgetting to take the knee and pelting down the wing instead. @ChelseaFC @SkySports #palvche
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Kaid mohamed
(@mkaid90) reported
from
Cardiff, Wales
Question is why do @SkySports give the white supremist banner a platform to be seen CUT that **** out of a football game.
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Danny Kagoro
(@anesukagoro) reported
from
Cardiff, Wales
@Willmott82 @SkySports I was thinking this too pal. It's not too bad at all.
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam Have have logged onto this but nothing happens i am using a different network as it’s fine but sky keeps dropping off
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Daniel 🏴 BeaTz
(@BeaTz780) reported
from
Newport, Wales
@andydevils @SkyHelpTeam Fair play that’s really good! I have a problem every few months. It either drops for an hour or just performs really slowly. Ah well, let’s hope it back up and running by the morning 🙏🏼
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Louise Clarke 🏴
(@louclarkie) reported
from
Cardiff, Wales
@SkyHelpTeam Yes I've tried that as explained but it's showing no issues but there clearly is intermittent issues.
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam hi I’m not sure if I’ve downloaded a rental. I wanted it for Sunday as it’s surprise for my boys birthday. What can I do as I’m sure it says it will be deleted within 24 hrs help!!
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Julian Williams
(@cas11no) reported
from
Church Village, Wales
Can’t help but notice that nearly all the players that have appeared in the @premierleague since restart seem to be immaculately groomed. How is it one rule for us, and one rule for football. #TOTMNU #ProjectRestart #SkySports
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Kel7
(@KellyPrior7) reported
from
Porth, Wales
@SkyUK is an absolute joke half my channels missing MySky app says book engineer online then says you can’t book online coz I’m not a Skyq customer. Says you can message them. Message them and they are not receiving messages. Phone then they are only helping certain ppl 👎
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Simon Hiscocks
(@Statto1927) reported
from
Barry, Wales
Commentator on this match just apologised if any Portuguese speakers are hearing any “fruity” language as can hear players clearly. Going to be a nightmare for @SkySports @btsport commentators when UK football restarts. Will be continually apologising for bad language 🤬
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Denzil
(@djdanter) reported
from
Caerphilly, Wales
@PaulBro97733140 @SkySports I went to the Joshua vs Parker fight, always been a Joshua fan! I’ll never pay for anything involving that **** again. And Lewis Hamilton the same!
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Gavin Glover
(@Gavlaa) reported
from
Marshfield, Wales
@c7_OllyClifford @SkySportsPL @SkySports The technology is fine, the people officiating are the problem. So many wrong calls its embarrassing
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Andy Nelson
(@Andyynelson) reported
from
Weston-super-Mare, England
@SkySports If it don't come back them at the bottom should go down
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MRM
(@MustyM10) reported
from
Cardiff, Wales
Graeme Souness breaking down on #MNF “ I don’t know ... how can I do more to support the cause ... I wanna learn”. #BLM #SkySports
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Lee Mason
(@pablo3479) reported
from
Cardiff, Wales
@SkyHelpTeam I'm trying to watch live TV on my android phone through WiFi but the following message keeps appearing: 'A playback error occurred - please try again'. I've tried everything possible but having no joy. Please help
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natalie davies
(@ginge_1) reported
from
Tonyrefail, Wales
@SkyHelpTeam broadband is shitty shitty bloody shitty **** today!!! 😡😡😡😡
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Tyler Hewitt🏴
(@TylerHewitt123) reported
from
Porth, Wales
@SkySports ******* admin get to sleep
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Shaun Porter
(@srp0000) reported
from
Newport, Wales
@SkySports the commentators haven’t mentioned Mitrović for 2 minutes now! Damn they just did 🙄 #playofffinal
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Caroline
(@CarolineWhitta5) reported
from
Penarth, Wales
@SkyUK I am getting constant calls telling me they will cut off my internet. I am an elderly customer and is this a scam
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Jonathan Conway
(@JonathanConway9) reported
from
Cardiff, Wales
@SkyHelpTeam Thank you. Outside the home is certainly what the app said. Speed has been an issue for a few months, but the completely dropping internet has only been noticeable today.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Kalpesh Limani
(@kalpz_london) reported
@SkyHelpTeam Since upgrade to new broadband in nov, everytime the landline rings or we use it the network cuts out so then have to reconnect to work vpn as working from home. Not sure what to do, so frustrating.
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Talbo
(@dpwlt) reported
@SkyHelpTeam Outage in East Lancashire? It would be really helpful if your line tests on the website actually worked and didn't just error
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sarah neale
(@sarah_neale9) reported
@SkyHelpTeam I have called EVERYDAY looking for updates because your "support" team never bother updating me. I shouldnt have to be trying to contact @OpenreachHelp myself to get this sorted
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These Are Flashes 🇬🇧🏴🇪🇺
(@theseareflashes) reported
@MattHarris6 @SkyHelpTeam Sky customer too with no broadband since the incident with the mast
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Gav Edwards
(@TangerineGav) reported
@SkyHelpTeam 2 emails received stating I’m entitled to new remote control as a platinum customer, go VIP app to find no option to order, tried to call customer services as previously advised but no joy getting through, I’m an unhappy customer of 11 years 😡
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swordfish
(@swordfi88065110) reported
@videocelts Rubbish , even we had offered £2m he would still sign for Liverpool over Celtic because of his personal terms we cannot compete with Sheffield Utd never mind Liverpool on that ! Your criticism should be at SKYSPORTS and the SPFL for the TV deals we are being offered !
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Daniel Brady
(@danielbrady82) reported
@LastWordOnSpurs @SkySports With how bad our own defence is, we need to keep him
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Michael Brown
(@m0apc) reported
from
Garforth, England
@SkyHelpTeam is there an issue with broadband in LS25 ? Seems to be dropping sync frequently
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Fuzz
(@dazraf) reported
Update: After six hours of constant retries of @SkyHelpTeam support system online, I got through an engineer. They ran a set of tests and said that there's an area wide issue for Sky. Note: only Sky. No issues with Virgin or other providers reported in our S/M groups.
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sarah neale
(@sarah_neale9) reported
@SkyUK @SkyHelpTeam @OpenreachHelp guess no one here will advise me on how to get any further with having my phone line sorted either. Your customer service is appalling. 18 DAYS STILL WAITING