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Sky Outage Report in Cardiff, Wales

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The latest reports from users having issues in Cardiff come from postal codes CF24, CF14, CF11, CF5, CF23 and CF15.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Cardiff, Wales 01/18/2026 04:10

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Cardiff, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Hengoed, Ynysddu, Newport, Caerphilly, Barry, Weston-super-Mare, Pontypridd, Porth, Tonypandy and Pontyclun.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomHengoed TV
United KingdomCardiff Internet
United KingdomYnysddu Wi-fi
United KingdomNewport Wi-fi
United KingdomCardiff TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • thisisjmx James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Cardiff, Wales

    Hey @TheCW it's really bad of U to not let @SkyUK have the rights to show @CWBatwoman in the UK. + No other broadcaster seems to have it. It'll screw up #CrisisOnInfiniteEarths. Money over viewers...

  • SolicitingFlava SolicitingFlavours (@SolicitingFlava) reported from Cardiff, Wales

    @SkyHelpTeam Refuses to connect and when re - enter passwirs just keeps on stating authenication error or just say "connecting" and never does. This is not an acceptable service.

  • NigelBlues Nigel Harris (@NigelBlues) reported from Barry, Wales

    @Alex42534 @CardiffCityFC @cardiffcitymad @SkySports Agree and it's not the fault of the clubs. As you know, Sky never show any consideration for the fans. Think this one is particularly poor though.

  • CanIfcking Neil (@CanIfcking) reported from Cardiff, Wales

    @rachaelhxx @SkyHelpTeam Ow shit phone them and ask to be put to the teck team thay sort it there end

  • robertm72589070 🎯🎯robert morgan (@robertm72589070) reported from Abertridwr, Wales

    @BBC and @SkyUK Your vile and bias attack on Jeremy Corbyn and the @UKLabour. Will come bk to bite you on your arse. I'm not going to pay your licence fee anymore for your spewing of lies. And I'm going to cancel my subscription to the other bias shit. Good day

  • Statto1927 Simon Hiscocks (@Statto1927) reported from Barry, Wales

    @SkyHelpTeam App tells me I’m getting 40mb down (ookla says between 20-332). Either way although I have bandwidth some websites not losing and images on others not displaying across all devices. Have rebooted router (postcode CF63)

  • AChinnick90 Andrew Chinnick (@AChinnick90) reported from Cardiff, Wales

    @RSpencer100 @virginmedia @SkyUK Absolutely awful @virginmedia. I’ll be following you to @SkyUK as soon as my contract ends!

  • wils82 jamie wilson (@wils82) reported from Weston-super-Mare, England

    @SkyHelpTeam my sky q box is down in my bedroom and also the control won’t work any advice pls

  • Cazz001 Lady Carol (@Cazz001) reported from Cardiff, Wales

    So frustrating that my @SkyHelpTeam broadband is down again, 2 weeks, 2 @OpenreachHelp engineer visits, both assuring me it’s fixed - nope it’s not. #firstworldproblem

  • MissNortonC CatherINe N (@MissNortonC) reported from Cardiff, Wales

    Every time Martin Tyler apologises for 'some language you may have heard', I imagine #SkySports viewers up and down the land telling him to effoff. #SuperSunday

  • BCFC_OLIVERDOG BCFC Oliver the Dog 🔴⚪️ (@BCFC_OLIVERDOG) reported from Cardiff, Wales

    @parkins_michael @SkySports @CardiffCityFC @MillwallFC Having a bad day mikey boy 👀

  • sandraburnett3 sandra burnett (@sandraburnett3) reported from Cardiff, Wales

    @TheJordanMeares @DjangoSkywalker @SkySportsBoxing @BronzeBomber @kingkongboxing @SkySports Wilder tried and lost in the books he never lost but all fight fans know he did

  • dev2y Dev2y (@dev2y) reported from Cardiff, Wales

    @SkyHelpTeam your broadband is awful! Connection keeps dropping. #timetoswitch

  • Max25143798 Max (@Max25143798) reported from Newport, Wales

    @weameo @MatchroomBoxing @_anthonysimsjr @DAZN_USA @SkySportsBoxing @SkySports Don't seem like it @EddieHearn wtf going on

  • DanGahan Dan Gahan (@DanGahan) reported from Rhoose, Wales

    Only @SkyHelpTeam could keep maintaining they don’t have broadband issues when a quick search on Twitter show intermittent issues nationwide, as usual, clueless service from Sky

  • K_J_Wheeler kevin wheeler (@K_J_Wheeler) reported from Cwmbran Central, Wales

    Credit where it is due, had outstanding customer service from @Screwfix @SkyUK and @virginmedia this weekend.

  • LRG0808 Leah Griffiths (@LRG0808) reported from Church Village, Wales

    Yet again @SkyHelpTeam sky broadband is down AGAIN!!!! I wonder why I bother paying the monthly fee!! I use more of@my mobile data when at home these days 😡😡

  • RebekahJane93 Rebekah Sweeting (@RebekahJane93) reported from Weston-super-Mare, England

    @SkyHelpTeam @SkyUK Would help if they replied back to me

  • SolicitingFlava SolicitingFlavours (@SolicitingFlava) reported from Cardiff, Wales

    @SkyHelpTeam issues in Llandaff Cardiff with Broadband - no sccess all day today . Please advise as to issue and how to claim refund for lack of service.

  • sandraburnett3 sandra burnett (@sandraburnett3) reported from Cardiff, Wales

    @AaronNacey @21LVA_linings @Julian_01m @SkySportsPL @ManCity @SkySports I won’t if you get it over the line that was bad last year 7 points up with a game in hand hopefully lesson learnt

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkTan89413470 Mark Tanner (@MarkTan89413470) reported

    @SkyHelpTeam Yeah that’s doesn’t help. It’s telling me I don’t have a sky go extra subscription despite having a sly Q account

  • MattyBrault Matthew Brault (@MattyBrault) reported

    @calvmcd713 @SkySports He got it tactically spot on against Croatia but most people missed what he did. That's not his fault. We weren't good against Scotland, absolutely no doubt about it, & that was partly down to him, but rinsing him & the team achieves nothing.

  • UTakerHart Graeme Scott (@UTakerHart) reported

    For God’s sake, @SkyHelpTeam - why can’t series link work on @ufc ?? One week it doesn’t bother recording, this week it’s just recorded the prelims! Shall I just do it myself? Utter joke. Series link just records any old crap - except what you want it to 😡@SkyUK

  • MichuEmenalo M A N S A M I C H U (@MichuEmenalo) reported

    @Johncalano1 @SkySports He sucks

  • Cholothescrappy Mitchell Balzan (@Cholothescrappy) reported

    @russglen8 @CDoncorleone @SkySports Everyone has an individual test and will be dealt with with individually. Ppl make other ppl sin, make ppl go astray and cause issues for ppl not god.

  • becci_cox Rebecca Cox (@becci_cox) reported

    @SkyHelpTeam We’ve been trying to raise a complaint for over 2 weeks now, through these channels. We were told last week we’d have a call within the hour… and we’re still waiting. Just been told we’re ‘booked in’ for a call on Tuesday, after chasing yet again

  • SarpreetTreat diarchtctFT (@SarpreetTreat) reported

    @SkySports That's funny because half the squad never been to a UCL KO game.

  • owl_made OwlMadeCrafts (@owl_made) reported

    @SkyHelpTeam I've done all that, multiple times also. It says its linked, but its not showing up. Its already been escalted by a member of Sky, but Ive been waiting over a week for a response. I have a complaint reference.

  • KarlSteadman1 Karl Steadman (@KarlSteadman1) reported

    @SkySports Why take these sorts of players if you're afraid to use them? They'll never get tournament experience sat on the bench. Would be understandable if the attackers were currently performing but they aren't.

  • passanoir Marek (@passanoir) reported

    @SkySports Gareth Southgate is clueless guys... This chemistry bull is a load of rubbish, seriously, the team have been together since the world Cup so the chemistry is there... Its bad tactics and management that's the problem!