Sky outages and service status in Cardiff, Wales
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Sky generated 2 outage signals in the last 24 hours around Cardiff, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Apr 29, 1:40 AM GMT+1.
- Internet (54%)
- Wi-fi (25%)
- E-mail (8%)
- TV (8%)
- Total Blackout (4%)
The latest reports from users having issues in Cardiff come from postal codes CF24 , CF14 , CF23 , CF15 , CF5 , CF3 and CF11 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cardiff, Wales
The most recent Sky outage reports came from the following cities: Hengoed, Newport, Cardiff, Caerphilly, Weston-super-Mare, Barry, Pontypridd, Tonypandy, Pontyclun, and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed
|
Internet | 5 hours ago |
|
Newport
|
Internet | 18 hours ago |
|
Cardiff
|
Internet | 3 days ago |
|
Newport
|
5 days ago | |
|
Cardiff
|
Internet | 5 days ago |
|
Hengoed
|
Internet | 5 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
-
Soozles 🏴💙 (@soozles_) reported from Barry, Wales@SkyHelpTeam my broadband is down but nothing saying there’s no known problems in the area on the service status checker, I know others are having the same issue. Cf63 area
-
Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales@AndrewMorganRCT @skytv @SkyHelpTeam you're better this, help Cllr Morgan out
-
Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales@SkyHelpTeam your service is getting worse & worse.
-
Andrew Newman 🏴 (@andyn63) reported from Cardiff, Wales@SkyHelpTeam Hi sky. Our internet is not working and neither is it working for several of my neighbours. Any news on what’s going on? Thanks. CF5 6XR. 👍🏼
-
Sarah Harvey (@sarahtattoo13) reported from Abertridwr, Wales@SkyUK Hi, I upgraded and activated my free year of discovery+ but everytime I try to use it on my box its says I need to upgrade? Can you help please? 🙏🏼🙏🏼
-
-
Jess Fewings (@JLFewings) reported from Weston-super-Mare, England@SkyUK YOU CAN’T WATCH TV RIGHT NOW THERE IS A CONNECTIVITY PROBLEM ... story of my life. Literally paying for something we cannot watch 🙃 #SkyQ #SkyTV #Sky
-
Daz Llewellyn (@xWeLsH_DaZzLeRx) reported from Pontypridd, Wales@chrismuzza @SkyHelpTeam Here with you Chris. Sat down for movie night and my screen started buffering and lost connection. Contacted @Pornhub but it's not them. It's my Internet. I need to know if the plumber had fixed the shower for his sister!
-
🏴 Doodlebug BSc 🏴 (@daviddoodlebug) reported from Llantrisant, Wales@SkyHelpTeam I’ll either find another provider or bide my time.... Still doesn’t excuse the poor attitude today and the shabby excuses I’ve been fobbed off with over the last 14 days
-
Shane Andrews MBE 💙 (@gingio) reported from Cardiff, Wales@SkyHelpTeam hi, my sky Q and my other box that mirrors it hasn’t been working for 5 hours now. Is there an issue in Cardiff?
-
🏴 Doodlebug BSc 🏴 (@daviddoodlebug) reported from Llantrisant, Wales@SkyHelpTeam Openreach say I has fttp. Your system says no. Why? I want to pay you more!!! Several emails and calls and not resolved. Last one to my wife was rude + condescending. Not happy. Due for renewal soon. If you want my business get it sorted.
-
Soozles 🏴💙 (@soozles_) reported from Barry, Wales@SkyHelpTeam my sky a box will not reconnect to the internet. I’ve tried repeatedly for the last 2 hours and still nothing. No issue with the internet
-
Carl Laity 🏴 (@fubzy71) reported from Barry, WalesWhat a day for Sky Sports to put a media blackout with everyone trying to find out if the Man Utd game is called off #MUNLIV #SkySports
-
Tim Learmonth (@t1mlea) reported from Tylorstown, WalesI swear we need to change ISP and TV providers. Nearly all of our channels don't get signal all of a sudden and the apparently 30Mbps Internet keeps cutting out. Doing my head in now @SkyUK
-
James Moss (@UKEmpLawyer) reported from Newport, Wales@AdamStubbz @SkyUK When I realised our broadband speed from #Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
-
kip (@kiplin1995) reported from Llanharry, Wales@SkyHelpTeam fibre down in Pontyclun, South Wales by any chance? #SkyDown
-
Tania Davies (@TanJanDav) reported from Cardiff, Wales@SkyHelpTeam They cut me off after they send a text!!! So frustrating. I am calling the published customer service number!!! I have tried all suggested directives in the website I just need help from a human !!
-
Kelly Blake (@KellyAnneBlake) reported from Wenvoe, Wales@SkyHelpTeam internet connection is down again! It’s been awful the last couple of weeks. Sort it out!
-
andrew corten (@AndrewCorten) reported from Newport, Wales@GNev2 how ******** do @SkySports allow such a biased prick like you commentate on a Man U game ? You are a disgrace #biased #disgrace
-
Riddy 🇬🇧 🦢🦢🦢🦢🏴 (@Riddy81) reported from Cardiff, WalesIf @SkySports don't show the south wales Derby, I swear I will cancel my sky subscription and going forward i will stream every game illegally to as many people as I can fit in my front room.. sort it out
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
The Music Man (@DavidJa51216245) reported@jammierooroo @SkyUK As i said multiple times. Sky do not call to get you to renew your contract, they let it roll so she's talking crap. End of
-
cs1111 (@ccccc3ss) reported@Bryanmc67 @spfl @SkySports Never gonna bother appealing that
-
Wayne Ross (@rosseytheyid1) reported@AppleSupport hi ive forgptten my icloud login im now logged out ive contacted @SkyUK who say to contact you help would be appreciated thanks
-
Andy Wilson (@sheff6man) reported@SkySportsPL Rochdale v York was a better game than this slow slow a little bit quicker slow football #skysports
-
Thomas John Dockerill (@TJD1986) reported@SkySports Continues to be terrible.
-
Ian Scott (@ianscott0708) reported@JimmyAfc92 @SkySports Volume down
-
bevj #50swomen #CEDAWinLAW (@bjc5473) reported@garethlewis1959 @jammierooroo @SkyUK Thats not the issue Gareth they clearly ripped off knowing she was vulnerable. That’s sickening. Thats what needs to be addressed. How many more have they done this to.
-
. (@mufcsp) reported@TheFootyFeed How do @SkySports pay someone who spits in a young girls face, it sends a wrong message, and he's a terrible bitter biased pundit
-
Perry Groves World (@No9PerryGroves) reported**** off @premierleague & @SkySports you bunch of vampires
-
@Lionessxxxx (@Lionessxxxx1969) reported@SkySports How may more times do I have to block mute & say I don't like this add before Google stop bombarding me with this ****. At least 30 times a day and you can't block the ads via Google manage ads. Google are an absolute disgrace.