Sky Outage in Cardiff, Wales

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

 Some problems detected at Sky

Sky problems in the last 24 hours in Cardiff, Wales

Sky Outage Chart in Cardiff, Wales

February 20: Problems at Sky

Sky is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(50.85%)
TV
(28.78%)
Wi-fi
(9.31%)
E-mail
(4.40%)
Total Blackout
(3.65%)
Phone
(3.00%)

Sky Outage Map Near Cardiff, Wales

The most recent outage reports and issues originated from Cardiff, Hengoed, Pontyclun, Newport, Porth, Barry, Tonypandy, Tonyrefail, Caerphilly, Llanharry and Penarth.

Cardiff Wi-fi
Hengoed TV
Cardiff Internet
Cardiff TV
Pontyclun TV
Newport Internet

Sky in Cardiff, Wales Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Sky Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:
  • watto_77 Christian (@watto_77) reported from Newport, Wales

    @SkySports please can you stop the idiot Don Goodman from commenting on WBA games, an ex player who hates WBA

  • AlunStafford2 Alun Stafford (@AlunStafford2) reported from Barry, Wales

    Sky Q is an awful! @SkyUK should be ashamed to take the money we pay for it!

  • rubyrockcake111 Jo (@rubyrockcake111) reported from Barry, Wales

    @SkyHelpTeam @OpenreachHelp Please help. No broadband for nearly two weeks no landline. It’s getting ridiculous and apparently we can do nothing but sit and wait for you lot to sort it out because it’s an external fault. We have been fobbed off every stretch of the way @BBCXRay

  • bert33uk bert33uk (@bert33uk) reported from Cardiff, Wales

    @GNev2 @SkySportsNews @SkySportsPL @ToniRuediger @WezTucker Well at last @SkySports & @SkySportsDavid hav grown a pair & issued a statement. Yes Jonesy u did shut nev down & hope sky don’t start acting like @BBC like sweeping stuff under the carpet u have a duty 2 yr Audience😬

  • Colesy58 Adrian Coles (@Colesy58) reported from Cardiff, Wales

    Very poor from @SkySports , very good from @GNev2 #RacismStillAlive

  • LewisYDavies Lewis Davies (@LewisYDavies) reported from Caerphilly, Wales

    Gary is completely spot on. If the highest level of this country has issues with racism, homophobia and xenophobia then lower down the spectrum and into football it is seen as ok. Embarrassing that @DavidJonesSky & @SkySports don’t share the same view on these issues.

  • LeonDuke Leon Duke (@LeonDuke) reported from Penarth, Wales

    Here in lies the problem with racism in this country! Bang on from @GNev2 should be echoed by the biggest tv broadcaster in the country not distanced from it! Well said! @SkyUK should be ashamed!

  • wingnut1927 Mark Letman (@wingnut1927) reported from Cardiff, Wales

    @elltell91 @SkyFootball @SkySports He wears a magic hat! Different level mate. His goal wasn’t bad either!

  • Griffter1927 Griffter (@Griffter1927) reported from Cardiff, Wales

    @SkySportsBoxing @SkySports Tony Bellews commentary and bias is awful. Get rid. @EddieHearn

  • RiyadhIssa Riyadh Issa (@RiyadhIssa) reported from Penarth, Wales

    @SkyUK I keep being told I’m on the fastest broadband speed, I’m in a tiny flat and every time I stream a movie it buffers constantly. I’ve spoken to the call centre and they keep telling me it’s fine. Better improve it soon, or you’ll lose a 10 year customer, that’s if you care.

  • RiyadhIssa Riyadh Issa (@RiyadhIssa) reported from Penarth, Wales

    @SkyUK I keep being told I’m on the fastest broadband speed, I’m in a tiny flat and every time I stream a movie if buffers constantly. I’ve spoken to the call centre and they keep telling me it’s fine. Better improve it soon, or you’ll lose a 10 year customer, that’s if you care.

  • dafyddlewis82 Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales

    @SkyHelpTeam need your help asap I've already sent a dm

  • robertm72589070 🎯🎯robert morgan (@robertm72589070) reported from Abertridwr, Wales

    @BBC and @SkyUK Your vile and bias attack on Jeremy Corbyn and the @UKLabour. Will come bk to bite you on your arse. I'm not going to pay your licence fee anymore for your spewing of lies. And I'm going to cancel my subscription to the other bias shit. Good day

  • thisisjmx James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Cardiff, Wales

    Hey @TheCW it's really bad of U to not let @SkyUK have the rights to show @CWBatwoman in the UK. + No other broadcaster seems to have it. It'll screw up #CrisisOnInfiniteEarths. Money over viewers...

  • LRG0808 Leah Griffiths (@LRG0808) reported from Church Village, Wales

    Yet again @SkyHelpTeam sky broadband is down AGAIN!!!! I wonder why I bother paying the monthly fee!! I use more of@my mobile data when at home these days 😡😡

  • DanGahan Dan Gahan (@DanGahan) reported from Rhoose, Wales

    Only @SkyHelpTeam could keep maintaining they don’t have broadband issues when a quick search on Twitter show intermittent issues nationwide, as usual, clueless service from Sky

  • Statto1927 Simon Hiscocks (@Statto1927) reported from Barry, Wales

    @SkyHelpTeam App tells me I’m getting 40mb down (ookla says between 20-332). Either way although I have bandwidth some websites not losing and images on others not displaying across all devices. Have rebooted router (postcode CF63)

  • NigelBlues Nigel Harris (@NigelBlues) reported from Barry, Wales

    @Alex42534 @CardiffCityFC @cardiffcitymad @SkySports Agree and it's not the fault of the clubs. As you know, Sky never show any consideration for the fans. Think this one is particularly poor though.

  • Cazz001 Lady Carol (@Cazz001) reported from Cardiff, Wales

    So frustrating that my @SkyHelpTeam broadband is down again, 2 weeks, 2 @OpenreachHelp engineer visits, both assuring me it’s fixed - nope it’s not. #firstworldproblem

  • dev2y Dev2y (@dev2y) reported from Cardiff, Wales

    @SkyHelpTeam your broadband is awful! Connection keeps dropping. #timetoswitch

  • BCFC_OLIVERDOG BCFC Oliver the Dog 🔴⚪️ (@BCFC_OLIVERDOG) reported from Cardiff, Wales

    @parkins_michael @SkySports @CardiffCityFC @MillwallFC Having a bad day mikey boy 👀

  • sandraburnett3 sandra burnett (@sandraburnett3) reported from Cardiff, Wales

    @TheJordanMeares @DjangoSkywalker @SkySportsBoxing @BronzeBomber @kingkongboxing @SkySports Wilder tried and lost in the books he never lost but all fight fans know he did

  • sandraburnett3 sandra burnett (@sandraburnett3) reported from Cardiff, Wales

    @AaronNacey @21LVA_linings @Julian_01m @SkySportsPL @ManCity @SkySports I won’t if you get it over the line that was bad last year 7 points up with a game in hand hopefully lesson learnt

  • CanIfcking Neil (@CanIfcking) reported from Cardiff, Wales

    @rachaelhxx @SkyHelpTeam Ow shit phone them and ask to be put to the teck team thay sort it there end

  • Max25143798 Max (@Max25143798) reported from Newport, Wales

    @weameo @MatchroomBoxing @_anthonysimsjr @DAZN_USA @SkySportsBoxing @SkySports Don't seem like it @EddieHearn wtf going on

  • AChinnick90 Andrew Chinnick (@AChinnick90) reported from Cardiff, Wales

    @RSpencer100 @virginmedia @SkyUK Absolutely awful @virginmedia. I’ll be following you to @SkyUK as soon as my contract ends!

  • wils82 jamie wilson (@wils82) reported from Weston-super-Mare, England

    @SkyHelpTeam my sky q box is down in my bedroom and also the control won’t work any advice pls

  • K_J_Wheeler kevin wheeler (@K_J_Wheeler) reported from Cwmbran Central, Wales

    Credit where it is due, had outstanding customer service from @Screwfix @SkyUK and @virginmedia this weekend.

  • RebekahJane93 Rebekah Sweeting (@RebekahJane93) reported from Weston-super-Mare, England

    @SkyHelpTeam @SkyUK Would help if they replied back to me

  • MissNortonC CatherINe N (@MissNortonC) reported from Cardiff, Wales

    Every time Martin Tyler apologises for 'some language you may have heard', I imagine #SkySports viewers up and down the land telling him to effoff. #SuperSunday

  • SolicitingFlava SolicitingFlavours (@SolicitingFlava) reported from Cardiff, Wales

    @SkyHelpTeam Refuses to connect and when re - enter passwirs just keeps on stating authenication error or just say "connecting" and never does. This is not an acceptable service.

  • SolicitingFlava SolicitingFlavours (@SolicitingFlava) reported from Cardiff, Wales

    @SkyHelpTeam issues in Llandaff Cardiff with Broadband - no sccess all day today . Please advise as to issue and how to claim refund for lack of service.

  • Heathwindows80 heathwindowsltd (@Heathwindows80) reported from Taff's Well, Wales

    Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyUK not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.

  • Heathwindows80 heathwindowsltd (@Heathwindows80) reported from Taff's Well, Wales

    Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyHelpTeam not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.

  • thecountydoc thecountydoc (@thecountydoc) reported from Newport, Wales

    @SkyHelpTeam Totally fed up with sky tv here in NP20. Its been down most of the day for days now and comes back on late afternoon. Sky not admitting a problem so booked an engineer to check the system, won’t get a visit for TEN days, absolutely disgusting service.

  • thecountydoc thecountydoc (@thecountydoc) reported from Newport, Wales

    @SkyHelpTeam is there a problem in my area South Wales

  • sue_stowell Sue Stowell (@sue_stowell) reported from Machen, Wales

    @SkyHelpTeam Hi The Sky Q voice control has stopped working today. I’ve reset the remote, rebooted the sky box & reset the Internet. Still nothing. Tried my upstairs sky box & the same. Can you confirm if there is a problem. Thanks

  • SoteroulaP Soteroula Philippou (@SoteroulaP) reported from Cardiff, Wales

    @SkyHelpTeam Unable to access my emails since yesterday morning and unable to reset my password. It keeps asking me for the 1st street I lived and won’t accept my answers - tried so many combinations....Please help

  • CathFluffybob1 Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales

    So @SkyHelpTeam I pay u £145 a month no response and no access to help online or phone line

  • CathFluffybob1 Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales

    @SkyHelpTeam Tried this not recognising anything need to print flight tickets ASAP getting no help

  • CathFluffybob1 Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales

    @SkyHelpTeam I can’t log into my email it says my password is wrong I followed the help path and it wanted to charge me £4.80

  • beccacogbill Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @SkyHelpTeam only been a sky broadband customer for three weeks and it's not as good as talk talk gutted I swapped now.. how do I cancel my broadband

  • Lowri_Amlwch Lowri Roberts (@Lowri_Amlwch) reported from Cardiff, Wales

    Hello @SkyHelpTeam ! I’ve just spoken to your terrible customer service team! The woman couldn’t do “downgrading” or “cancelling” accounts. She couldn’t put me through to anyone either. She offered a tel. number + assured me that they’d be open until 9. They weren’t. She lied! 👎🏼

  • ryanprice1927 Ryan Price (@ryanprice1927) reported from Llantwit Fardre, Wales

    Time to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda

  • billybollox1980 Andrew Partridge (@billybollox1980) reported from Cardiff, Wales

    @TheKopHQ Just seen this on skysports mate not a chance in hell is that happening for that price… I really don’t see the point in pointless bids… it’s like us bidding 15 mil for Van Dijk… ******* stupid offer !!!

  • Max25143798 Max (@Max25143798) reported from Newport, Wales

    @robbedford32 @RetainsTheCrown @MatchroomBoxing @DunkinDonutsCtr @DAZN_USA @SkySports He's capable but I don't think he will... think he will me made to technically outbox him in rematch rather than ko him like the HWkings do n Ruiz beats him in both, confidence will b thru the roof! Think rematch bad idea but has no choice

  • votejonathan Cllr Jonathan Bishop (@votejonathan) reported from Taff's Well, Wales

    @afneil The #BBC is a public service broadcaster. It should focus on content the profit-seeking firms like @SkySports would not give airtime to but nevertheless is of importance.

  • LShimumbi Lengg (@LShimumbi) reported from Cardiff, Wales

    @SionedHatcher @SkyUK Sky are shit and their employees about as useful as Anne Franks drum kit

  • martinhole31 Martin Hole (@martinhole31) reported from Caerphilly, Wales

    @SkyHelpTeam @SkyStore I was told this back in February and I still have to purchase the DVD option when buying downloads as my daughter is deaf and requires subtitles. I’m sure I’m not the only person identifying this problem

  • bnfwlr1989 Ben Fowler ⚡ (@bnfwlr1989) reported from Cardiff, Wales

    Apparently @Cymru (and other home nations) don't deserve to have the highlights for their most recent #EuropeanQualifiers on Sky Go, whilst only England do 🤷 @SkySports force us to buy their packages to watch it, and then can't be bothered to provide a full service.

Sky Issues Reports

Latest outage, problems and issue reports in social media:
  • Paul_Ray Paul Ray (@Paul_Ray) reported

    @GeorgeBevis Hi George, for the last few months we’ve been using a Smarty 4g sim, unlimited data, £18 a month. Had @skyuk broadband fitted yesterday, and it’s slower!!! We’re going to cancel and stick with the sim.

  • MrsXXV25 Karen ♿🇬🇧 (@MrsXXV25) reported

    @SkyUK provide some of the worst service, both technical provision and customer facing, service that I've ever had the misfortune to encounter.

  • DaleRaine Dale Raine 🔶🇬🇧🇪🇺 (@DaleRaine) reported

    @SkyUK @SkyHelpTeam has worst customer service ever! I am a new customer. I had install date on Sunday. Waited home all today & engineer did not show up. Rescheduling complete nightmare. Everyone I speak to has a “computer says no” mentality. I will cancel my subscription #Sky

  • Agent_Bzz r (@Agent_Bzz) reported

    @SkyHelpTeam 1/2 I am out of contract with Sky but still paying you for line and broadband service. My telephone line is not working & when i reported this today, your CSA stated that as I am out of contract, I need to pay for an engineer to visit me to check this.

  • lee_seller lee noades (@lee_seller) reported

    @SkyHelpTeam i have been on hold for 34 mins so far if i get cut off when you close at 8 i assure you you will be losing a 25 year long customer

  • helen0107 Helen Charlesworth (@helen0107) reported

    @SkyHelpTeam Its the Spotify free trial I want to cancel. This just takes me to options to cnl my phone, TV etc

  • Coxy486 Coxy (@Coxy486) reported

    Currently been on hold to @SkyHelpTeam @SkyCorporate @SkyUK for 20mins, despite being told wait time was 3mins. Sack your director of customer service and any managers you have. Il sort it in a week.

  • Angryjma John Amey (@Angryjma) reported

    @SkyHelpTeam Your fantastic people helped me in the end. But it took about 2 lots of 35 mins waiting to speak with them. If you had more people on chat box or a way to email. You phone service is just too busy.

  • chopper248 David V (@chopper248) reported

    @SkyUK @SkyHelpTeam putting up the price of HD by £1 a month again. It’s 2020 that we’re still having to pay extra to watch stuff in HD is bad enough.

  • baga2265 Mark Baga Jones (@baga2265) reported

    @SkySportsRugby @SkySports Awful little man.