Sky

Sky Outage Report in Cardiff, Wales

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Cardiff come from postal codes CF10, CF24 and CF11.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Cardiff, Wales 08/16/2025 16:05

August 16: Problems at Sky

Sky is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (55%)

    Internet (55%)

  2. TV (22%)

    TV (22%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Cardiff, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Weston-super-Mare, Newport, Rhoose, Tonypandy, Hengoed, Pontypridd, Barry, Caerphilly, Penarth and Pontyclun.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Total Blackout
United KingdomWeston-super-Mare TV
United KingdomCardiff Internet
United KingdomNewport Internet
United KingdomCardiff Wi-fi
United KingdomRhoose TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • gerry_tudor gerald davies (@gerry_tudor) reported from Cardiff, Wales

    @SkyHelpTeam I think there’s a problem in my area, help.. !!

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam how come you can only offer me a basic broadband but BT can offer me two speeds over fibre? Am I missing something or are they slow in telling you they’re upgraded?

  • YukFongWong1 Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam hi I’m not sure if I’ve downloaded a rental. I wanted it for Sunday as it’s surprise for my boys birthday. What can I do as I’m sure it says it will be deleted within 24 hrs help!!

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    My broadband is awful @SkyHelpTeam.

  • JoOwens2 Jo Owens(Shardelow) (@JoOwens2) reported from Barry, Wales

    @SkyUK what’s happening???? Sky errors when trying to access emails!! Lots of people seem to be having same issue

  • kellyladd78 Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?

  • christelliott Chris Elliott (@christelliott) reported from Barry, Wales

    I wish I paid for @SkySports so I could cancel it

  • YukFongWong1 Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam I have been ringing you for ages regarding my bill pay I need someone to help me please

  • NetballWales NetballWales (@NetballWales) reported from Cardiff, Wales

    Loved #womenssportsdebate on @skysports - 2 hours of great and interesting chat. But can’t help but feel there wasn’t any debate? A dozen people agreeing with one another doesn’t help... #StepOutsideTheEchoChamber

  • Gavlaa Gavin Glover (@Gavlaa) reported from Marshfield, Wales

    @c7_OllyClifford @SkySportsPL @SkySports The technology is fine, the people officiating are the problem. So many wrong calls its embarrassing

  • PaulSmith83 Paul Smith (@PaulSmith83) reported from Barry, Wales

    Lol at Azpilicueta forgetting to take the knee and pelting down the wing instead. @ChelseaFC @SkySports #palvche

  • kellyladd78 Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?

  • CarolineWhitta5 Caroline (@CarolineWhitta5) reported from Penarth, Wales

    @SkyUK I am getting constant calls telling me they will cut off my internet. I am an elderly customer and is this a scam

  • pablo3479 Lee Mason (@pablo3479) reported from Cardiff, Wales

    @SkyHelpTeam I'm trying to watch live TV on my android phone through WiFi but the following message keeps appearing: 'A playback error occurred - please try again'. I've tried everything possible but having no joy. Please help

  • fourfoot Paul Jenkins (@fourfoot) reported from Penarth, Wales

    @SkyHelpTeam Hi. Having really slow broadband here for a while now. Online test thing hasn’t worked in the fortnight I’ve been trying. Checked all equipment. Can you help?

  • djdanter Denzil (@djdanter) reported from Caerphilly, Wales

    @PaulBro97733140 @SkySports I went to the Joshua vs Parker fight, always been a Joshua fan! I’ll never pay for anything involving that **** again. And Lewis Hamilton the same!

  • srp0000 Shaun Porter (@srp0000) reported from Newport, Wales

    @SkySports the commentators haven’t mentioned Mitrović for 2 minutes now! Damn they just did 🙄 #playofffinal

  • Youngonesclubs Young Ones Clubs Ltd. (@Youngonesclubs) reported from Pentyrch, Wales

    @skyhelpteam I have had poor WiFi coverage at my home for months, I have tried calling but as I am not vulnerable or Over 70 I can not get help. I have tried all the tips on website, It needs a booster. Can you please help?

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?

  • YukFongWong1 Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam Does not solve my issues

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • hicks_brad brad hicks. (@hicks_brad) reported

    @MoneyMitch69420 @SkySports I will after your mum sucks me off cheif

  • Its_Graph Graph (@Its_Graph) reported

    Sky broadband is ******* cancer man @skyuk I can’t ******* wait to change broadband, you ***** make people over pay for laggy, packet loss, high ping **** show and should be ******* shut down, pricks

  • 100evS Joe_Black (@100evS) reported

    @SkySports I love Arsene but this is stupid idea! They will kill every single tournament because of greed!

  • Sanchia0606 Sanchia Shilliday (@Sanchia0606) reported

    @SkyHelpTeam @SkyHelpTeam is there anyway I can speak to a human? we constantly have no internet or very slow. Every time I do a test from the app I get the message oops that didn’t work.I am paying for a #rubbishservice. At this rate will not be renewing.

  • Desss2017 Desmond (@Desss2017) reported

    @SkySports The problem is that the world cup standards need stadiums to be revamped unless they tell 5 nations in advance that they will be hosting the world cups.

  • Super6Legend1 Glasgow Born Islander (@Super6Legend1) reported

    @westwood_ @cotim8 @SkySports Not bad for a recently formed club.

  • discob1scuits . (@discob1scuits) reported

    @SRichardsonHT @JobbieLord @SkySports You have your opinion but unless you support either team you won't understand

  • pau1d1989 Paul Dwerryhouse (@pau1d1989) reported

    @SkySports Awful this 🤦🏽

  • sneckertheidiot Lord Nicky McGrath 💙💛 (@sneckertheidiot) reported

    Poor by @SkySports putting @LUFC game on just at kick and I mean just #skyTVisFuckingShit

  • TruthfulUtdFan HonestFan (@TruthfulUtdFan) reported

    @Amazing_Abby @SkySports Team viewer aren’t scammers themselves but people who use the service make use of it to scam others.