Sky Outage in Cardiff, Wales

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Sky problems in the last 24 hours in Cardiff, Wales

Sky Outage Chart in Cardiff, Wales

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Internet
(58.88%)
TV
(17.68%)
Wi-fi
(10.77%)
E-mail
(7.32%)
Total Blackout
(3.04%)
Phone
(2.30%)

Sky Outage Map Near Cardiff, Wales

The most recent outage reports and issues originated from Hengoed, Cardiff, Barry, Pontypridd, Porth, Tonypandy, Caerphilly, Llantwit Fardre, Newport, Taff's Well, Pontyclun, Llanharan, Whitchurch and Porth.

Hengoed TV
Cardiff Internet
Cardiff E-mail
Barry TV
Pontypridd Internet
Porth TV

Sky in Cardiff, Wales Comments

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Sky Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:
  • Lowri_Amlwch Lowri Roberts (@Lowri_Amlwch) reported from Cardiff, Wales

    Hello @SkyHelpTeam ! I’ve just spoken to your terrible customer service team! The woman couldn’t do “downgrading” or “cancelling” accounts. She couldn’t put me through to anyone either. She offered a tel. number + assured me that they’d be open until 9. They weren’t. She lied! 👎🏼

  • ryanprice1927 Ryan Price (@ryanprice1927) reported from Llantwit Fardre, Wales

    Time to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda

  • billybollox1980 Andrew Partridge (@billybollox1980) reported from Cardiff, Wales

    @TheKopHQ Just seen this on skysports mate not a chance in hell is that happening for that price… I really don’t see the point in pointless bids… it’s like us bidding 15 mil for Van Dijk… ******* stupid offer !!!

  • Max25143798 Max (@Max25143798) reported from Newport, Wales

    @robbedford32 @RetainsTheCrown @MatchroomBoxing @DunkinDonutsCtr @DAZN_USA @SkySports He's capable but I don't think he will... think he will me made to technically outbox him in rematch rather than ko him like the HWkings do n Ruiz beats him in both, confidence will b thru the roof! Think rematch bad idea but has no choice

  • votejonathan Cllr Jonathan Bishop (@votejonathan) reported from Taff's Well, Wales

    @afneil The #BBC is a public service broadcaster. It should focus on content the profit-seeking firms like @SkySports would not give airtime to but nevertheless is of importance.

  • LShimumbi Lengg (@LShimumbi) reported from Cardiff, Wales

    @SionedHatcher @SkyUK Sky are shit and their employees about as useful as Anne Franks drum kit

  • martinhole31 Martin Hole (@martinhole31) reported from Caerphilly, Wales

    @SkyHelpTeam @SkyStore I was told this back in February and I still have to purchase the DVD option when buying downloads as my daughter is deaf and requires subtitles. I’m sure I’m not the only person identifying this problem

  • bnfwlr1989 Ben Fowler ⚡ (@bnfwlr1989) reported from Cardiff, Wales

    Apparently @Cymru (and other home nations) don't deserve to have the highlights for their most recent #EuropeanQualifiers on Sky Go, whilst only England do 🤷 @SkySports force us to buy their packages to watch it, and then can't be bothered to provide a full service.

  • beccacogbill Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @SkyUK bag of poo... trying to get onto my skygo and it's bloody telling me I ain't a customer.. over 20yrs I bloody have... 🤬😡

  • AndrewJHopkins Andrew Hopkins (@AndrewJHopkins) reported from Whitchurch, Wales

    @SkyHelpTeam Really disappointed in your customer service today. Andrew on the phone was great, but to wait 6 days for an engineer to fit a new Sky Q box with no TV whatsoever for the family is a disgrace. I only subscribe to #skysports for the cricket and now I will miss #CWC19

  • EllenParker6 Ellen Parker (@EllenParker6) reported from Cardiff, Wales

    @virginmedia 4 month countdown to get rid of you your customer service is beyond rude. Your technical support is lacking in manners and availability. @SkyUK we are on our way back sorry for leaving biggest mistake ever. We may have saved £20 but not worth the shit service

  • KatyElphaba Katy Evans (@KatyElphaba) reported from Porth, Wales

    Shocking service from @SkyUK - I find an offer that says ends in 7 minutes - I call the number linked and it says that department is closed. Call back before 8pm. It’s 7.52pm. Thanks sky what a pile of ****.

  • tobytyke69 Dave Briscoe 🐍🐻 (@tobytyke69) reported from Barry, Wales

    @SkyHelpTeam Your desktop app for watching Sky Sports is absolutely dreadful. It’s never worked properly, not that I have to use it often but today is barely watchable. Alternates between 20 seconds of decent picture and 20 seconds of blurring.

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Llanyrafon, Wales

    After watching the game back this morning, it’s even more embarrassing the performance of all the officials last night, both assistants made shocking decisions too. None more so that giving offside against Matt from a throw in. Poor analysis from @SkySports too which is a shame.

  • missrdwilliams3 Rebecca Williams (@missrdwilliams3) reported from Newport, Wales

    @SkyHelpTeam trying to use sky go and it says my user name and password are wrong. They arent wrong. Is there a problem your end

  • lovibond_matt Matt Lovibond (@lovibond_matt) reported from Risca, Wales

    Loving that Man Utd are now seeing the Ole Gunner Solskjaer that we had 9 months of at #Cardiff. The guy is not cut out for management and is getting by on that ******* goal in 99’. He will be the first manger gone next season #ManUtd #manutdvsmancity #SkySports

  • MattNavarra Matt Navarra (@MattNavarra) reported from Penarth, Wales

    Really annoyed with @bt_uk @SkyHelpTeam @SkyUK @NestUK_ today Got new BT ultra fast broadband hub installed but Sky Q and Nest can’t connect to wireless. Ongoing issue for many users and each company blames the other. Devices don’t interface in the network. HELP!

  • BradChanner Brad Channer (@BradChanner) reported from Cardiff, Wales

    @SkyHelpTeam This is a problem we have had for years. And everytime I ask for help, it never goes anywhere. This is a general complain about businesses struggling to make money when we haven’t got reliable internet. However I will PM you. Thanks for your response

  • RobertMoss1 Robert Moss (@RobertMoss1) reported from Weston-super-Mare, England

    @ahwpgapro @SkySports Totally agree Alan, sky are doing themselves no favours at all. Problem is though members expect it! It’s a nice to have for a golf club but doesn’t generate any income because people can’t drink any more so it is an expensive frill!!!

  • gwilymb1945 GwilBallinger (@gwilymb1945) reported from Llantrisant, Wales

    @SkySportsPL @SkySports Interesting that people jump to conclusions based on media reports who themselves will not be privy to the full facts.Shame it has come to this but rather than make wild and in some cases stupid statements I will await the full facts and pray the club will act equitably.

  • EricArthurBlai4 Eric Arthur Blair (@EricArthurBlai4) reported from Weston-super-Mare, England

    .@SkyHelpTeam was due to have Sky broadband fitted on Feb 1st ... it is now March 25th & I just get fobbed off with you blaming @WeAreOpenreach If only @virginmedia coverd my postcode I wouldn’t have this problem ..

  • TheExiledRobin The Exiled Robin (@TheExiledRobin) reported from Llantrisant, Wales

    @RADMags @SkyHelpTeam Cancel, Rich

  • Rehicknah Ryan Hill (@Rehicknah) reported from Pentyrch, Wales

    @GriffinSpurs @SkyUK Haha I don’t feel so bad now 😂😂

  • Jimbobeltom James Howe (@Jimbobeltom) reported from Barry, Wales

    @SkyUK Putting my sky bill up £8 a month, you absolute robbing bastards, time to cancel i think 🖕🖕🖕

  • brokenpier1 Gareth Thomas (@brokenpier1) reported from Cardiff, Wales

    Shocking service from @SkyHelpTeam - if anyone can recommend a decent internet provider I’d appreciate it.

  • VickyNannie Vicky (@VickyNannie) reported from Abercarn, Wales

    @duncanpoundcake @SkyUK @freesat_tv Best thing we did never looked back Sky is a rip off merchant

  • antheaking2 Anthea King School Dancing (@antheaking2) reported from Barry, Wales

    @SkyHelpTeam @SkyUK Ant technical problems in CF63 area please

  • MarkOneMusic Mark Green (@MarkOneMusic) reported from Weston-super-Mare, England

    @SkyUK why do we keep having to put the damn PIN in even when we’ve just finished an episode of a series and the next one is starting automatically #stupiduserinterface

  • RosskoKeniston Rossko [Finger Guns] (@RosskoKeniston) reported from Cardiff, Wales

    @SkyHelpTeam Very much so. Speeds and jumping up and down but apparently that was to be expected. Thanks very much for the speedy fix.

  • RosskoKeniston Rossko [Finger Guns] (@RosskoKeniston) reported from Porth, Wales

    Fair play to @SkyHelpTeam, called yesterday regards to a broadband issue. They sent an engineer out today and the problem was resolved. No messing around and got a discount on my next bill. Really quite impressed 👍

  • ThomasMumford Tom Mumford (@ThomasMumford) reported from Cardiff, Wales

    @SkyHelpTeam Apparently got a speed boost on my ‘fibre’ internet. If anything the speed has gone down!! Rubbish.

  • deandoubt Dean Jones (@deandoubt) reported from Cardiff, Wales

    So popped onto @SkySportsNews ap today to have a look pre @SixNationsRugby today. The video section @SkySportsRugby has 18 out of 19 video about England. As a @SkySports customer in Wales I find it baffling. @BBCSport far better at spreading coverage @WalesRugby #joke

  • dec1an123 Declan Facey (@dec1an123) reported from Tonypandy, Wales

    @SkySports I know let’s show the @RangersFC and @AberdeenFC instead of of @ManCity @Everton clueless nobody wants to watch that shit

  • NatalieHopkin2 Natalie 🐿🏴󠁧󠁢󠁷󠁬󠁳󠁿🦋🐺🦋🏴󠁧󠁢󠁷󠁬󠁳󠁿🐿 (@NatalieHopkin2) reported from Henllys, Wales

    The day just goes from bad to worse. Wake up with a huge faceache (I won’t say migraine but it’s sinus pressure) then helping someone to stop being taken for a ride, get home and bloody @SkyUK box not working. The attitude from the Asian call centre made me put the phone down 1/2

  • DjGiggsy Giggsy (@DjGiggsy) reported from Pontypridd, Wales

    @NigelBlues @BBCMOTD @SkySports I quite like her, she raises more valid points than some of the others. It’s just the fact it’s a woman being more knowledgable about football that’s got some people’s backs up. The amount of stick she gets isn’t fair. There are far worst pundits working daily for the BBC/Sky etc

  • kazjasn Jason Massey (@kazjasn) reported from Cardiff, Wales

    @SkySports **** off. The American football is bad enough. Cat super bowl!! You are ***************.

  • sowadally Stewart Owadally (@sowadally) reported from Cardiff, Wales

    @Mark_Hus @SkySports Souness has got a proper problem with Pogba. It's weird

  • jamesianosborne James Osborne (@jamesianosborne) reported from Cardiff, Wales

    @michaelck1972 @Bateseyboy @TerryMordecai1 @SkySports @SkyUK Hope so. But the idea that competition makes things cheaper is fake. All it does is require multiple subscriptions. I don't pay for BT (use dad's stream login) because the CL is mostly boring and they always have the "last choice" prem games. Watch the price of Prime jump next yr

  • jamesianosborne James Osborne (@jamesianosborne) reported from Cardiff, Wales

    @michaelck1972 @Bateseyboy @TerryMordecai1 @SkySports @SkyUK That's fair enough. But that's a different issue to just the cost. I also watch A lot of NFL/WWE/F1/Rugby on Sky, plus the ability to record and on-demand. I *would* cancel if Man Utd sold a " TV Season Ticket" and I think that will happen eventually.

  • robson_kev Weston_Jet_27 (@robson_kev) reported from Weston-super-Mare, England

    @SkyHelpTeam @SkyUK #shambles #broadband @EE #terribleservice #CustomerExperience #customerservice #ondemand #boxsets #sky #skytv over 5 & 1/2 hours I have been on line now trying to sort out a simple tv problem! 🤬😡 worst customer service experience ever!!

  • cdleaden Ciaran Leaden (@cdleaden) reported from Barry, Wales

    @chrisbarlow_mh @cineworld Totally agree. I have stopped going to cinema because of my hearing and rely ever more on subtitles. Not just cinemas however @SkyUK provides a totally unacceptable poor service for those of us with hearing issues @DeafInstitute

  • Niko_B Niko Burton (@Niko_B) reported from Cardiff, Wales

    @SkyUK You're 48 hours are up and surprise surprise NOTHING!! please come and remove your rubbish and take the dish off my wall... Now!!! @bt_uk don't let me down like @SkyUK

  • Niko_B Niko Burton (@Niko_B) reported from Cardiff, Wales

    Now @SkyUK you useless *****!! can't find my order!! Great.. We'll done you've only ****** me about for 2 weeks!! #shit #sortitout but you still want paying. Goons! #complainagain

  • Niko_B Niko Burton (@Niko_B) reported from Cardiff, Wales

    Well @SkyUK you promised to send new router and install fibre first thing and there would be no problem or down time, nothing is WORKING, NO ROUTER, NO PHONE, NO INTERNET CONNECTION, NO TV!! YOU'RE SHITE!! #usless #skybroadband #whyamipayingyou #newit #pissmearound

  • garethjspencer Gareth Spencer (@garethjspencer) reported from Taff's Well, Wales

    @SkyHelpTeam Thanks, this is now working. Guess you would have tweeted this as a service update yesterday, wish I’d have spotted it, would have saved a few confused hours 😂

  • Max25143798 Max (@Max25143798) reported from Newport, Wales

    @JamieTennant3 @BoxingArmchair @josephcb10 @EddieHearn @SpecialKBrook @JOSHPBK @jono_carroll @afowler06 @KidGalahad90 @SkySports @DAZN_USA @147 Khan knows he's had the better career n better cv , n he'll always hold that over kell if he fights kell n losses all those names he's fort mean **** all to 🇬🇧fans n I think kell beats him n he knows it imo!🥊

  • GregTOxley Greg Oxley (@GregTOxley) reported from Cardiff, Wales

    @SkyUK Hi @SkyUK if it was left to me I would change but unfortunately it’s a student property ... Terrible service from them - the WiFi is also extremely slow apparently because ‘there’s a few of us’ that live here

  • vjjanes Vicky J.Janes (@vjjanes) reported from Tylorstown, Wales

    @SkyHelpTeam No service ! Normally means no calls etc ! Estimated time if you could please on service returning. Thanks .

  • vjjanes Vicky J.Janes (@vjjanes) reported from Tylorstown, Wales

    @SkyUK Hello !!! Existing customer about to upgrade here !! Need help please ! Anyone going to answer a simple question or will that be tomorrow now ! Come on you get a fare chunk of £ off me a month 😊

  • vjjanes Vicky J.Janes (@vjjanes) reported from Tylorstown, Wales

    @SkyUK can you help please ! Live chat busy again & phones 20 minutes to talk !

Sky Issues Reports

Latest outage, problems and issue reports in social media:
  • kabforsue Kristian Bloomfield (@kabforsue) reported

    @SkySportsPL @SkySports His fitness let’s him down, fast counter attacking football is how Ole wants to play. He does not want to change.

  • rory_livi Rory Leiper (@rory_livi) reported

    @SkyHelpTeam My email has been down since 4pm yesterday. Keeps asking me to verify my imap password which I’ve gone several times. Pls advise. Thx

  • KristinaOwen Kristina Owen (@KristinaOwen) reported

    @SkyHelpTeam hi my sky email has stopped working and I need access as I am abroad and all the information on my flights hotel and airport parking are in my email. Help

  • gaffermiller Alan Miller (@gaffermiller) reported

    @SkyHelpTeam This doesn't seem very customer focused...As I am more than happy with the Television service, just desperate to enjoy the fibre experience.

  • gaffermiller Alan Miller (@gaffermiller) reported

    @SkyHelpTeam Thanks for the reply. I was told I couldn't just cancel my broadband then a different person said maybe i could but at a cost of over £100... Considering that I was told when I joined sky on a recorded call that fibre was definitely coming to my address and switch will be easy

  • Kevintallett92 Kevin T (@Kevintallett92) reported

    @BigDL @SkyHelpTeam @ICOnews I had the same problem and it took ages to resolve

  • Cassmartin1985 Count Joki (@Cassmartin1985) reported

    @SkyHelpTeam yeah this whole area is down and out ls13 it’s crazy any idea on a fix

  • CB_HTID Craig Blackburn (@CB_HTID) reported

    Good Morning @SkyUK I pay £135 per month for the privilege of your services so it would be nice if i could get a signal for my sky Q. I understand that the weather is bad but for the money i pay, i would expect a much better service. Thank you

  • Ameer171101 Ameer_171101 (@Ameer171101) reported

    @SkyHelpTeam your shitty internet is dumb. Keeps crashing and not working. Had to reset the router 4 times and it doesn’t work.

  • TomMUFC8 Tom Simpson 🇾🇪 (@TomMUFC8) reported

    @grant_robbins @MUFCPubcast @SkyKaveh @SkySports Again, all I asked for was for your to provide me with these yesterday. Never have I doubted the interest, I doubted the source (difference). Yesterday, you couldn’t give me one, today when one or two come out, you rightly provide them but my point yesterday was correct.