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Sky outages and service status in Cardiff, Wales

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Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Cardiff, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received May 18, 1:59 PM GMT+1.
  • 55% Internet (55%)
  • 20% Wi-fi (20%)
  • 15% E-mail (15%)
  • 5% Total Blackout (5%)
  • 5% TV (5%)

The latest reports from users having issues in Cardiff come from postal codes CF24 , CF23 , CF11 and CF14 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Cardiff, Wales

The most recent Sky outage reports came from the following cities: Hengoed, Cardiff, Newport, Weston-super-Mare, Caerphilly, Barry, Pontypridd, and Tonypandy.

CityProblem TypeReport Time
Hengoed Internet 19 hours ago
Cardiff Wi-fi 4 days ago
Newport Internet 4 days ago
Cardiff Internet 7 days ago
Cardiff Wi-fi 8 days ago
Weston-super-Mare Internet 13 days ago

Nearby cities with recent reports

Hengoed

1 recent signals

19 hours ago
Newport

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • TomPoole007
    Tom Poole (@TomPoole007) reported from Weston-super-Mare, England

    @KatieMarieLFC @bbcthree @SkyHelpTeam might be able to help.

  • kayleighj_11
    Kayleigh Johnson♡✨ (@kayleighj_11) reported from Beechwood, Wales

    @SkyUK broadband service is shocking!! Someone came out sorted tv out & said she could see something wrong with internet connection keeps dropping out snd rang briadbamd tech per her manager but they wont send anyone out they said yo her no problem with internet even though she..

  • mikeyroberts81
    Mikey Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mikeyroberts81) reported from Cardiff, Wales

    Hey @SkyHelpTeam any chance you can stop slowing down my broadband? I know what the trick it, to make me upgrade to a 'faster service'. What I'll do instead is find a better provider.

  • SamReesCS
    Sam Rees (@SamReesCS) reported from Newport, Wales

    @SkyHelpTeam really disappointing customer care lately from Sky. Seems as when you’ve transferred call centres abroad, the level of care, support and knowledge has dropped significantly. Call for one simple account change and the guys amends all my packages to curate the deal he

  • jamestuck
    James (@jamestuck) reported from Cardiff, Wales

    @SkyHelpTeam apparently you’ve cancelled my mobile phone swap because I didn’t send my old phone back in the packaging you never sent me. It sure what more I can do because getting in touch with you is like trying to unravel the mystery of how the universe started. #helpme

  • thomjamesmcc
    Thom (@thomjamesmcc) reported from Cardiff, Wales

    Is Sky Mobile service always terrible in Cardiff? None of my apps (including the most important ones 👀) aren’t working!! @SkyHelpTeam

  • hammerlad
    Andy Parfitt (@hammerlad) reported from Barry, Wales

    @SkySports Normal service resumes then 😜

  • alunT
    Alun Thomas (@alunT) reported from Cardiff, Wales

    It has been down for over 12 hours now @SkyHelpTeam when should i expect my broadband, security, ring doorbell and Sky Q box to be up and working? #skydown #skybroadband

  • kiplin1995
    kip (@kiplin1995) reported from Llanharry, Wales

    @SkyHelpTeam fibre down in Pontyclun, South Wales by any chance? #SkyDown

  • kevinpurse
    kevinpurse (@kevinpurse) reported from Cardiff, Wales

    @SkyHelpTeam I'm having trouble with my Internet connection it keeps cutting out would like a swift response please

  • soozles_
    Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported from Barry, Wales

    @SkyHelpTeam my sky a box will not reconnect to the internet. I’ve tried repeatedly for the last 2 hours and still nothing. No issue with the internet

  • JLFewings
    Jess Fewings (@JLFewings) reported from Weston-super-Mare, England

    @SkyUK YOU CAN’T WATCH TV RIGHT NOW THERE IS A CONNECTIVITY PROBLEM ... story of my life. Literally paying for something we cannot watch 🙃 #SkyQ #SkyTV #Sky

  • 78LG
    Lisa Goddard (@78LG) reported from Barry, Wales

    @SkyHelpTeam no internet yet again! Come on Sky when are you going to sort these problems out? The issues are not in relation to all our individual routers - the internet keeps dropping out frequently for mass users across the country.

  • kellyladd78
    Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam Your test doesn’t show upload speeds which is exactly where the issue is ?

  • suzannathomas
    suzanna thomas (@suzannathomas) reported from Cardiff, Wales

    @SkyHelpTeam can you please tell me why it is so hard for you to send a router out so it arrives before the installers. 3 weeks since we upgraded and bt arrive this morning our router not till this afternoon. Cant do the proper checks. Shocking service for the price we pay.

  • kellyladd78
    Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam We have had no stop issues with Sky Broadway over the the last few months since the installation of Sky Q - with the lash engineer visit only on Friday - we pay a fortune for a second class service of late !

  • ricardofodol
    Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    Very excited to be getting FTTP...fibre broadband... to the property Monday...years of intermittent issues hopefully gone...150 Mbps here we come @SkyUK

  • kev_Cymru
    Kevin D 🏴󠁧󠁢󠁷󠁬󠁳󠁿🍺🏒🏳️‍🌈 (@kev_Cymru) reported from Cardiff, Wales

    @SarahBell85 @SkyHelpTeam It’s down in Cardiff too so unlikely your device

  • JamesHenryEades
    ✈TheConcordeSpiritPsychicMedium✈ (@JamesHenryEades) reported from Abercynon, Wales

    @SkyHelpTeam Any idea when my broadband will be back on please? So frustrating paying for a substandard service 😤

  • Bestyroo
    Shelley Bellamy (@Bestyroo) reported from Dinas Powys, Wales

    @SkyHelpTeam hi we are waiting for our new router dispatched 30 Nov, tracking info says estimated arrival 28Nov. Still not arrived. Are we talking Nov 2021?? because if so, work are going to be super pissed off when I tell them on monday. Help please!! 🙏

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • robhaynes16
    hell on earth (@robhaynes16) reported

    @BoroHarris @SkySports Lmao not bitter then. Your boys ****** up. They should have been 4 up in first half 1st leg but in typical borough fashion they bottled it again. Bit of a bad habit you got there

  • kirkyboy79
    C.K. (@kirkyboy79) reported

    @SkySports How ******** can Southampton get kicked out of the playoffs for 1 man holding some binoculars up at there trainings sessions , utter bollocks it won't happen it's just a story that sky sports are loving . FFS grow up btw I ain't a saints supporter . FFS hate modern woke fans

  • JONBOYLITTLE
    Jon Little (@JONBOYLITTLE) reported

    Player interview mid game 🤯🤯🤯🤯 @SkySports **** off with it now

  • Middleditch89
    Eyesopen! (@Middleditch89) reported

    @SkySportsGolf @SkySports Get a Wayne Riley commentating, Paula and the rest are terrible

  • tomthumb845
    tomthumb845 (@tomthumb845) reported

    @RobGemmell1 @SkySports ******* awful from Sky and those ******* awful half time interviews. Just **** off.

  • mattstannard
    Matt Stannard (@mattstannard) reported

    @SkySports I pay Sky to watch football not interviews while the games on. Do them afterwards. Terrible!

  • PetrKl1843248
    x - Petr Klíč (@PetrKl1843248) reported

    @razRBCHK @SkySports We dont forget. And we all know hes never winning Olympics because of that

  • julie_trudgill
    Julie Trudgill (@julie_trudgill) reported

    @RobGemmell1 @SkySports That was ludicrous. I have never seen a player interviewed during a game!

  • AnthonySudworth
    Anthony Sudworth (@AnthonySudworth) reported

    @AFC_Gooner_Mark @SkySports *******... its 3 to 4 hours out of his day..at a potentially title winning game.

  • SigStatsHorses
    Sig Horse Stats 🐎 (@SigStatsHorses) reported

    Finally someone on skysports calls Wan Bissaka out for being positional poor. Also that Nuno got this completely wrong. @MicahRichards