Sky

Sky Outage Report in Cardiff, Wales

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The latest reports from users having issues in Cardiff come from postal codes CF11, CF24 and CF10.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Cardiff, Wales 04/10/2025 03:10

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. TV (13%)

    TV (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Cardiff, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Tonypandy, Newport, Caerphilly, Hengoed, Pontypridd, Rhoose and Weston-super-Mare.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Wi-fi
United KingdomTonypandy Internet
United KingdomNewport TV
United KingdomCaerphilly E-mail
United KingdomTonypandy Wi-fi
United KingdomTonypandy Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • UKEmpLawyer James Moss (@UKEmpLawyer) reported from Newport, Wales

    @100Climbs @ibiza74pete1 Brilliant! Snag is, though I threaten to do this, the kids know I need to keep it on in order to run my business! Does anyone know if it's possible to divide the wifi signal so I can keep one channel on (password protected) but switch off the other? I use Sky. @SkyHelpTeam

  • jamestuck James (@jamestuck) reported from Cardiff, Wales

    @SkyHelpTeam apparently you’ve cancelled my mobile phone swap because I didn’t send my old phone back in the packaging you never sent me. It sure what more I can do because getting in touch with you is like trying to unravel the mystery of how the universe started. #helpme

  • kiplin1995 kip (@kiplin1995) reported from Llanharry, Wales

    @SkyHelpTeam fibre down in Pontyclun, South Wales by any chance? #SkyDown

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @SkyHelpTeam You need to employ more people. Everytime i have called over the previous 20 years with a problem i wait far too long. Customer retentions and sales answer far quicker! #sky

  • kev_Cymru Kevin D 🏴󠁧󠁢󠁷󠁬󠁳󠁿🍺🏒🏳️‍🌈 (@kev_Cymru) reported from Cardiff, Wales

    @ChristianFish3 @SkyHelpTeam Mine is down. In city centre

  • darth_noga Darth Noga (@darth_noga) reported from Barry, Wales

    How ******** does Martin Tyler get paid for commentary? @SkySports It’s like razor blades on your eyeballs

  • MarkDav59132946 Mark Davies (@MarkDav59132946) reported from Tonypandy, Wales

    @SkySports can you tell me if people wanted to cancel their contracts early because of the extra charges in April if they would be allowed? I am sure if enough people did this you would soon change your mind. A company as big as yours and people are struggling enough with the

  • ricardofodol Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    @AndrewMorganRCT @skytv @SkyHelpTeam you're better this, help Cllr Morgan out

  • glenn_nnelg9 Glenn Holloway (@glenn_nnelg9) reported from Llantrisant, Wales

    @SkyHelpTeam Again sky mess our broadband up. Without broadband for almost a month and now you turn it back off again and you can't turn it back on until the 7th of Jan. #workingfromhome #nointernet #help

  • Colmitchell1 Colmitchell🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Colmitchell1) reported from Tylorstown, Wales

    @SkyHelpTeam my landline and broadband are not working again, I’ve tried to call and been on hold for 45 mins. It has not been working probably since Xmas

  • gingio Shane Andrews MBE 💙 (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam hi, my sky Q and my other box that mirrors it hasn’t been working for 5 hours now. Is there an issue in Cardiff?

  • GerJDav Gerald J Davies (@GerJDav) reported from Caerphilly, Wales

    @_drane @SkyUK If you use your hotspot try balancing your phone near an open window It might help the phone signal get in if you’ve got coated or treated glass

  • WelshBish Tim Bishop (@WelshBish) reported from Maesycwmmer, Wales

    @SkyHelpTeam do you offer any boosters for WiFi? Im@just 4 meters away from the router in another room and it’s so slow

  • srp0000 Shaun Porter (@srp0000) reported from Newport, Wales

    Wtf is wrong with the sound @SkySports #MUNEVE ?

  • kev_Cymru Kevin D 🏴󠁧󠁢󠁷󠁬󠁳󠁿🍺🏒🏳️‍🌈 (@kev_Cymru) reported from Cardiff, Wales

    @SarahBell85 @SkyHelpTeam It’s down in Cardiff too so unlikely your device

  • ricardofodol Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    Very excited to be getting FTTP...fibre broadband... to the property Monday...years of intermittent issues hopefully gone...150 Mbps here we come @SkyUK

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @SkyHelpTeam guys do you have a telephone number where I can speak to someone? Your automated service just keeps going around in a circle & repeating its self.

  • AndrewCorten andrew corten (@AndrewCorten) reported from Newport, Wales

    @GNev2 how ******** do @SkySports allow such a biased prick like you commentate on a Man U game ? You are a disgrace #biased #disgrace

  • kev_Cymru Kevin D 🏴󠁧󠁢󠁷󠁬󠁳󠁿🍺🏒🏳️‍🌈 (@kev_Cymru) reported from Cardiff, Wales

    @SkyHelpTeam broadband is down, is there an outage in the Cardiff area ? #cardiff #skybroadband

  • amphlett_sg #HelloMyNameIsSimon🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@amphlett_sg) reported from Cardiff, Wales

    @SkyHelpTeam my mother in law ordered multiscreen in December and has been paying for it but no Minibox can you help ? Tried online & phone but going round in circles!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • sugaplumhunibun Becky (@sugaplumhunibun) reported

    @JellyNation1 @SkyHelpTeam Bit harsh. You know it won't be the advisers fault, those that take the calls have absolutely **** all control of the situation.

  • kilzys kilzys (@kilzys) reported

    WTF @SKYUK FIX IT

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @BigJohnnyArcher Agree John but what about the sound drop outs, the constant disconnection of the mini boxes and the constant Wi-fi dips of the new v3 HDR box? @skytv @SkyHelpTeam are ignoring a 143 page thread of these problems. Q keeps getting these awards but the new box is broken

  • LaniCDF Lani (@LaniCDF) reported

    So angry with @SkyHelpTeam right now, rang in November to get my TV package renewed was told my package would go down and just looked at my bill and it’s doubled in price! Absolutely disgusting and useless.

  • HayleyVClancy Hayley (@HayleyVClancy) reported

    @SkyHelpTeam new sky customer but Amazon prime still not showing on apps. Have followed all steps on the website but still not coming up

  • Effz_100 JE‼️ (@Effz_100) reported

    @baley_tim @SkySports The guy was **** all game.

  • OfficialRuDawg Ru Centauri (@OfficialRuDawg) reported

    @DeadmanNicky @SkyHelpTeam Sky this seems to continue to be intermittent for most people across multiple areas this could potentially highlight a DNS issue. Would be worth highlighting issues remain on going.

  • TranceTony1 Tony Conway (@TranceTony1) reported

    @nurddowell @TonyGamer532 @SkySports Any need to verbally abuse the lad? I know he has more followers than you but *******, calm down.

  • offsickfan melon (@offsickfan) reported

    @F1Corin bro fr no comment on skysports but nothing else i have ever seen had a good pundit.. even in asia they're ****

  • dj_zotov Dave⭐️⭐️ (@dj_zotov) reported

    @rwkclarke @SBH1978 @SkySports The fog was worse looking down from TV camera following game. When they switched to pitchside cameras it did seem clearer tbf.