Sky Outage Report in Cardiff, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Cardiff come from postal codes CF24, CF11, CF14, CF10 and CF5.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at Sky
Sky is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Cardiff, Wales
The most recent Sky outage reports came from the following cities: Weston-super-Mare, Cardiff, Newport, Pontypridd, Caerphilly, Pontyclun, Barry, Porth, Hengoed and Tonypandy.
| City | Problem Type | Report Time |
|---|---|---|
 Weston-super-Mare |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Wi-fi | |
| Newport |
Internet | |
| Newport |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam Your test doesn’t show upload speeds which is exactly where the issue is ?
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It's a Moose and a Sloth 🚲🚴🍷🍺🏉 🎸🎶🌈🎻🦥🪕
(@David_Moose) reported
from
Penarth, Wales
Anyone else @SkyHelpTeam TV down?
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Riddy 🇬🇧 🦢🦢🦢🦢🏴
(@Riddy81) reported
from
Cardiff, Wales
If @SkySports don't show the south wales Derby, I swear I will cancel my sky subscription and going forward i will stream every game illegally to as many people as I can fit in my front room.. sort it out
-
Ryan Davenport
(@Welsh_Saint14) reported
from
Cardiff, Wales
@SkyHelpTeam Having issues regarding my account, we have re-joined sky but as I used my email address from previous account before we left im not being shown anything on the account,just had confirmation emails and text messages so can't see anything regarding reschedule
-
Sheldon Cole
(@sheldoncole) reported
from
Weston-super-Mare, England
@SkyHelpTeam no broadband at my home in Taunton since yesterday, I understand it’s an outage at the local telephone exchange? Any update please?
-
suzanna thomas
(@suzannathomas) reported
from
Cardiff, Wales
@SkyHelpTeam can you please tell me why it is so hard for you to send a router out so it arrives before the installers. 3 weeks since we upgraded and bt arrive this morning our router not till this afternoon. Cant do the proper checks. Shocking service for the price we pay.
-
🏴Claire🏴
(@Dimclem_) reported
from
Cardiff, Wales
@SkyHelpTeam can you tell me why the Apple TV app is not working?
-
Stu🐦
(@Teds_Tours27) reported
from
Tonypandy, Wales
@SkyHelpTeam Tried that. Some problem 😔
-
Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@SkyHelpTeam my sky a box will not reconnect to the internet. I’ve tried repeatedly for the last 2 hours and still nothing. No issue with the internet
-
Noga Fett
(@darth_noga) reported
from
Barry, Wales
Absolutely shocking service from @virginmedia a 47% price increase for a customer of over 25 years and would rather lose a customer than give us a deal that new customers get. @BTCare @SkyHelpTeam can you do any better?
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Laura-Rose 🏴🏳️🌈
(@laurarose13521) reported
from
Cardiff, Wales
@SkyHelpTeam I know how to pay my bill my issue is with the text to verify the payment it can’t go through because my phone cut off
-
jason fenard
(@jason_fenard) reported
from
Cardiff, Wales
Anyone else in the Cardiff area having @SkyUK internet problems? We have had no internet connection since yesterday. Some online sources reporting widespread outage but Nothing official on Sky site that I can find?
-
Kathryn
(@tweetkattweet) reported
from
Weston-super-Mare, England
@SkyHelpTeam It’s been nearly three hours now, that’s not a high volume, it’s ridiculous. Either poor staffing levels or poor customer service.
-
Thom
(@thomjamesmcc) reported
from
Cardiff, Wales
Is Sky Mobile service always terrible in Cardiff? None of my apps (including the most important ones 👀) aren’t working!! @SkyHelpTeam
-
Tom Poole
(@TomPoole007) reported
from
Weston-super-Mare, England
@KatieMarieLFC @bbcthree @SkyHelpTeam might be able to help.
-
Stacey Worboys
(@StaceyWorboys) reported
from
Pontypridd, Wales
@SkyHelpTeam is there issues with using the SkyGo app on iPhone? I’ve been unable to use it for a few weeks now. Doesn’t do anything when I try to watch something, just black screen with loading cog.
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captains log
(@kirkyboy79) reported
from
Cardiff, Wales
Listening to the @SkySports commentary yesterday you should hang your heads in shame every 2 minutes biased to sheff utd it was embarrassing.i mean #nffc stuffed em and there was no great accolade for us .they where hoping the blades would score.hope we stuff on tues
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Laura-Rose 🏴🏳️🌈
(@laurarose13521) reported
from
Cardiff, Wales
@SkyUK I have a large phone bill. My phone has been cut off so I can’t receive texts or calls. I am trying to pay the bill but the payment won’t go through because the passcode text won’t go through See the problem? HELP
-
🏴Claire🏴
(@Dimclem_) reported
from
Cardiff, Wales
@SkyHelpTeam it is not even 14 days since I joined Sky and my Q box has to be replaced. Do you think this is acceptable? I look forward to hearing how you intend to compensate me for the inconvenience and poor ‘service’.
-
Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam We have had no stop issues with Sky Broadway over the the last few months since the installation of Sky Q - with the lash engineer visit only on Friday - we pay a fortune for a second class service of late !
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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🇪🇬+🇬🇧 #freeafghanistan🇦🇫
(@KTG_LFC) reported
@12456Dj @LFCTransferRoom @SkySports To be fair it would be better to be pessimistic and then be let down than optimistic and let down lmao
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kindaweirdnotgonnalie
(@kindaweirdnotg1) reported
@SkyHelpTeam that the Internet is down its an external sky issue
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Reece 🇾🇪
(@IntegralMUFC) reported
@LFCTransferRoom @SkySports Mbappe was never joining our club I do not know why we'd waste our time I beg we sign Origi on a long term contract instead
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Catherine Argent
(@catinthehat13) reported
@SkyHelpTeam is service down in Rustington BN16?
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Ryan 🏆🏆⭐️⭐️
(@CFCDut_) reported
@SkySports Hide this if Arsenal are ****
-
Matt
(@MadDefiance_x) reported
@SkyHelpTeam Internet down in Derby, ran all troubleshooting options and nothing.
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Bloopydoop
(@skyismine_) reported
@SkyHelpTeam Hi! I’ve tried to make a payment online and after putting my card details in, it gets stuck on the authorise payment page which stays blank so it doesn’t go through. Can anyone help?
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Paul D.Elliot
(@Sidibear1966) reported
@SkyUK If your people are going to call and try and sell me a phone deal and I reply that I am happy with the deal I already have, with Sky mobile, they shouldn't be so rude by huffing and hanging up.
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Purple 💜
(@iamkewpie) reported
@SkyHelpTeam any challenges? Bakit down internet nmin.
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michael squibb
(@yidspur1981) reported
@SkySports Golden Boot? Wtf is he smoking?