Sky Outage in Cardiff, Wales

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

 No problems detected at Sky

Sky problems in the last 24 hours in Cardiff, Wales

Sky Outage Chart in Cardiff, Wales

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Internet
(64.07%)
TV
(13.36%)
Wi-fi
(11.64%)
E-mail
(4.05%)
Total Blackout
(3.74%)
Phone
(3.14%)

Sky Outage Map Near Cardiff, Wales

The most recent outage reports and issues originated from Cardiff, Risca, Tonypandy, Llanyrafon, Porth, Hengoed, Pontypridd, Newport, Caerphilly, Penarth, Weston-super-Mare and Llantrisant.

Cardiff Internet
Risca Internet
Tonypandy TV
Cardiff Wi-fi
Cardiff TV
Cardiff Internet

Sky in Cardiff, Wales Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Sky Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:
  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Llanyrafon, Wales

    After watching the game back this morning, it’s even more embarrassing the performance of all the officials last night, both assistants made shocking decisions too. None more so that giving offside against Matt from a throw in. Poor analysis from @SkySports too which is a shame.

  • missrdwilliams3 Rebecca Williams (@missrdwilliams3) reported from Newport, Wales

    @SkyHelpTeam trying to use sky go and it says my user name and password are wrong. They arent wrong. Is there a problem your end

  • lovibond_matt Matt Lovibond (@lovibond_matt) reported from Risca, Wales

    Loving that Man Utd are now seeing the Ole Gunner Solskjaer that we had 9 months of at #Cardiff. The guy is not cut out for management and is getting by on that ******* goal in 99’. He will be the first manger gone next season #ManUtd #manutdvsmancity #SkySports

  • MattNavarra Matt Navarra (@MattNavarra) reported from Penarth, Wales

    Really annoyed with @bt_uk @SkyHelpTeam @SkyUK @NestUK_ today Got new BT ultra fast broadband hub installed but Sky Q and Nest can’t connect to wireless. Ongoing issue for many users and each company blames the other. Devices don’t interface in the network. HELP!

  • BradChanner Brad Channer (@BradChanner) reported from Cardiff, Wales

    @SkyHelpTeam This is a problem we have had for years. And everytime I ask for help, it never goes anywhere. This is a general complain about businesses struggling to make money when we haven’t got reliable internet. However I will PM you. Thanks for your response

  • RobertMoss1 Robert Moss (@RobertMoss1) reported from Weston-super-Mare, England

    @ahwpgapro @SkySports Totally agree Alan, sky are doing themselves no favours at all. Problem is though members expect it! It’s a nice to have for a golf club but doesn’t generate any income because people can’t drink any more so it is an expensive frill!!!

  • gwilymb1945 GwilBallinger (@gwilymb1945) reported from Llantrisant, Wales

    @SkySportsPL @SkySports Interesting that people jump to conclusions based on media reports who themselves will not be privy to the full facts.Shame it has come to this but rather than make wild and in some cases stupid statements I will await the full facts and pray the club will act equitably.

  • EricArthurBlai4 Eric Arthur Blair (@EricArthurBlai4) reported from Weston-super-Mare, England

    .@SkyHelpTeam was due to have Sky broadband fitted on Feb 1st ... it is now March 25th & I just get fobbed off with you blaming @WeAreOpenreach If only @virginmedia coverd my postcode I wouldn’t have this problem ..

  • TheExiledRobin The Exiled Robin (@TheExiledRobin) reported from Llantrisant, Wales

    @RADMags @SkyHelpTeam Cancel, Rich

  • Rehicknah Ryan Hill (@Rehicknah) reported from Pentyrch, Wales

    @GriffinSpurs @SkyUK Haha I don’t feel so bad now 😂😂

  • Jimbobeltom James Howe (@Jimbobeltom) reported from Barry, Wales

    @SkyUK Putting my sky bill up £8 a month, you absolute robbing bastards, time to cancel i think 🖕🖕🖕

  • brokenpier1 Gareth Thomas (@brokenpier1) reported from Cardiff, Wales

    Shocking service from @SkyHelpTeam - if anyone can recommend a decent internet provider I’d appreciate it.

  • VickyNannie Vicky (@VickyNannie) reported from Abercarn, Wales

    @duncanpoundcake @SkyUK @freesat_tv Best thing we did never looked back Sky is a rip off merchant

  • antheaking2 Anthea King School Dancing (@antheaking2) reported from Barry, Wales

    @SkyHelpTeam @SkyUK Ant technical problems in CF63 area please

  • MarkOneMusic Mark Green (@MarkOneMusic) reported from Weston-super-Mare, England

    @SkyUK why do we keep having to put the damn PIN in even when we’ve just finished an episode of a series and the next one is starting automatically #stupiduserinterface

  • RosskoKeniston Rossko [Finger Guns] (@RosskoKeniston) reported from Cardiff, Wales

    @SkyHelpTeam Very much so. Speeds and jumping up and down but apparently that was to be expected. Thanks very much for the speedy fix.

  • RosskoKeniston Rossko [Finger Guns] (@RosskoKeniston) reported from Porth, Wales

    Fair play to @SkyHelpTeam, called yesterday regards to a broadband issue. They sent an engineer out today and the problem was resolved. No messing around and got a discount on my next bill. Really quite impressed 👍

  • ThomasMumford Tom Mumford (@ThomasMumford) reported from Cardiff, Wales

    @SkyHelpTeam Apparently got a speed boost on my ‘fibre’ internet. If anything the speed has gone down!! Rubbish.

  • deandoubt Dean Jones (@deandoubt) reported from Cardiff, Wales

    So popped onto @SkySportsNews ap today to have a look pre @SixNationsRugby today. The video section @SkySportsRugby has 18 out of 19 video about England. As a @SkySports customer in Wales I find it baffling. @BBCSport far better at spreading coverage @WalesRugby #joke

  • dec1an123 Declan Facey (@dec1an123) reported from Tonypandy, Wales

    @SkySports I know let’s show the @RangersFC and @AberdeenFC instead of of @ManCity @Everton clueless nobody wants to watch that shit

  • NatalieHopkin2 Natalie 🐿🏴󠁧󠁢󠁷󠁬󠁳󠁿🦋🐺🦋🏴󠁧󠁢󠁷󠁬󠁳󠁿🐿 (@NatalieHopkin2) reported from Henllys, Wales

    The day just goes from bad to worse. Wake up with a huge faceache (I won’t say migraine but it’s sinus pressure) then helping someone to stop being taken for a ride, get home and bloody @SkyUK box not working. The attitude from the Asian call centre made me put the phone down 1/2

  • DjGiggsy Giggsy (@DjGiggsy) reported from Pontypridd, Wales

    @NigelBlues @BBCMOTD @SkySports I quite like her, she raises more valid points than some of the others. It’s just the fact it’s a woman being more knowledgable about football that’s got some people’s backs up. The amount of stick she gets isn’t fair. There are far worst pundits working daily for the BBC/Sky etc

  • kazjasn Jason Massey (@kazjasn) reported from Cardiff, Wales

    @SkySports **** off. The American football is bad enough. Cat super bowl!! You are ***************.

  • sowadally Stewart Owadally (@sowadally) reported from Cardiff, Wales

    @Mark_Hus @SkySports Souness has got a proper problem with Pogba. It's weird

  • jamesianosborne James Osborne (@jamesianosborne) reported from Cardiff, Wales

    @michaelck1972 @Bateseyboy @TerryMordecai1 @SkySports @SkyUK Hope so. But the idea that competition makes things cheaper is fake. All it does is require multiple subscriptions. I don't pay for BT (use dad's stream login) because the CL is mostly boring and they always have the "last choice" prem games. Watch the price of Prime jump next yr

  • jamesianosborne James Osborne (@jamesianosborne) reported from Cardiff, Wales

    @michaelck1972 @Bateseyboy @TerryMordecai1 @SkySports @SkyUK That's fair enough. But that's a different issue to just the cost. I also watch A lot of NFL/WWE/F1/Rugby on Sky, plus the ability to record and on-demand. I *would* cancel if Man Utd sold a " TV Season Ticket" and I think that will happen eventually.

  • robson_kev Weston_Jet_27 (@robson_kev) reported from Weston-super-Mare, England

    @SkyHelpTeam @SkyUK #shambles #broadband @EE #terribleservice #CustomerExperience #customerservice #ondemand #boxsets #sky #skytv over 5 & 1/2 hours I have been on line now trying to sort out a simple tv problem! 🤬😡 worst customer service experience ever!!

  • cdleaden Ciaran Leaden (@cdleaden) reported from Barry, Wales

    @chrisbarlow_mh @cineworld Totally agree. I have stopped going to cinema because of my hearing and rely ever more on subtitles. Not just cinemas however @SkyUK provides a totally unacceptable poor service for those of us with hearing issues @DeafInstitute

  • Niko_B Niko Burton (@Niko_B) reported from Cardiff, Wales

    @SkyUK You're 48 hours are up and surprise surprise NOTHING!! please come and remove your rubbish and take the dish off my wall... Now!!! @bt_uk don't let me down like @SkyUK

  • Niko_B Niko Burton (@Niko_B) reported from Cardiff, Wales

    Now @SkyUK you useless *****!! can't find my order!! Great.. We'll done you've only ****** me about for 2 weeks!! #shit #sortitout but you still want paying. Goons! #complainagain

  • Niko_B Niko Burton (@Niko_B) reported from Cardiff, Wales

    Well @SkyUK you promised to send new router and install fibre first thing and there would be no problem or down time, nothing is WORKING, NO ROUTER, NO PHONE, NO INTERNET CONNECTION, NO TV!! YOU'RE SHITE!! #usless #skybroadband #whyamipayingyou #newit #pissmearound

  • garethjspencer Gareth Spencer (@garethjspencer) reported from Taff's Well, Wales

    @SkyHelpTeam Thanks, this is now working. Guess you would have tweeted this as a service update yesterday, wish I’d have spotted it, would have saved a few confused hours 😂

  • Max25143798 Max (@Max25143798) reported from Newport, Wales

    @JamieTennant3 @BoxingArmchair @josephcb10 @EddieHearn @SpecialKBrook @JOSHPBK @jono_carroll @afowler06 @KidGalahad90 @SkySports @DAZN_USA @147 Khan knows he's had the better career n better cv , n he'll always hold that over kell if he fights kell n losses all those names he's fort mean **** all to 🇬🇧fans n I think kell beats him n he knows it imo!🥊

  • GregTOxley Greg Oxley (@GregTOxley) reported from Cardiff, Wales

    @SkyUK Hi @SkyUK if it was left to me I would change but unfortunately it’s a student property ... Terrible service from them - the WiFi is also extremely slow apparently because ‘there’s a few of us’ that live here

  • vjjanes Vicky J.Janes (@vjjanes) reported from Tylorstown, Wales

    @SkyHelpTeam No service ! Normally means no calls etc ! Estimated time if you could please on service returning. Thanks .

  • vjjanes Vicky J.Janes (@vjjanes) reported from Tylorstown, Wales

    @SkyUK Hello !!! Existing customer about to upgrade here !! Need help please ! Anyone going to answer a simple question or will that be tomorrow now ! Come on you get a fare chunk of £ off me a month 😊

  • vjjanes Vicky J.Janes (@vjjanes) reported from Tylorstown, Wales

    @SkyUK can you help please ! Live chat busy again & phones 20 minutes to talk !

  • MHatherall Mike Hatherall (@MHatherall) reported from Newport, Wales

    @SkyUK Who said anything about paying . And SKY was just as bad

  • JaneRichards10 Jane Felix Richards (@JaneRichards10) reported from Cardiff, Wales

    @SkyUK Very frustrating that you can add a channel at the click of a button but to remove it you have to call and the wait time is always so long you give up and end up carrying on paying for a service you don’t use! #frustrating #deliberatetactic

  • UKInfluencer Sean McMahon UK Influencer & PR Agent (@UKInfluencer) reported from Cardiff, Wales

    Anyone know how I can get out of a @SkyUK broadband contract as it goes down all the time. It’s a big headache and customer service is non existent. Can’t even play a @PlayStation game online without failure.

  • dj_lee Lee B © (@dj_lee) reported from Cardiff, Wales

    @SkyUK existing customer contract ending in a month, and new deal originally offered at one price to then be hiked up by another agent we just spoke to is not good enough... I want a call back please to discuss my outrage #unhappycustomer

  • callumjohn28 Callum (@callumjohn28) reported from Cardiff, Wales

    @Jac0bWilliam @SkyUK @virginmedia Oh you poor soul

  • picturepositive Laura 🌻 (@picturepositive) reported from Cardiff, Wales

    @SkyUK considering someone is meant to be calling me Tues to convince me not to cancel after 7 years of loyalty, this whole waiting 45 minutes to have my call answered is not helping your case tbh

  • MattNavarra Matt Navarra (@MattNavarra) reported from Penarth, Wales

    @SkyHelpTeam Issue: When you link your @NetflixUK account to your Sky Q box, it shows you recommendations for shows or movies based on the last account you left logged in on Netflix.

  • mfinny76 Mark Finlayson (@mfinny76) reported from Cardiff, Wales

    I’ve put my foot down tonight! No @bethlfin you are not watching X factor, I’m watching @CardiffCityFC win on @SkySports #bluebirds

  • annaliseb Annalise (@annaliseb) reported from Penarth, Wales

    @SkyHelpTeam I called the help number for no connection on broadband and phone. Someone told me that it was an outreach issue that should be sorted within 72 hours ....problem I've got is that I/she wasn't told this until I called and I now have a disabled 80 year old at home with no phone.

  • willil10 Lloyd Williams (@willil10) reported from Cardiff, Wales

    Been with @SkyHelpTeam for a year now, haven't had a correct bill since July, paid almost double each month due to their error and their goodwill gesture is a £20 Tesco gift voucher. Guess customer retention isn't what the prioritise

  • toffeeman71 Jason Thorpe (@toffeeman71) reported from Cardiff, Wales

    Commentators on @Itv pick up Pickfords pass before England Score and yet @skysports never mention it And they give him credit gor the second as well

  • annaliseb Annalise (@annaliseb) reported from Dinas Powys, Wales

    @SkyHelpTeam i need someone to call me asap regarding an issue you've created.when installing my 80 year old mums sky. I think Chrissie spoke with my mum last week and was very helpful.

  • stumpy_juk Matthew Jones (@stumpy_juk) reported from Caerphilly, Wales

    @SkyHelpTeam all.white lights on router. Ran the tests on the app with no answer. Are there any known issues in the Caerphilly area?

Sky Issues Reports

Latest outage, problems and issue reports in social media:
  • plunks81 Plunks (@plunks81) reported from Ashton-under-Lyne, England

    Never not funny watching them cheating Aussie bastards crying on SkySports news.. hope they get a right load of shit on return to England game today for World Cup warm up #Warner #Smith

  • SkyBlueSam87 Sam (@SkyBlueSam87) reported

    @SkyHelpTeam Hi my Sky Q box + 2 mini boxes aren’t working / says unable to find network ... please help 🙏🏻

  • mckcgee kevin grime (@mckcgee) reported

    @leo15796 @SkyUK I think it's sad how the business models work today - companies don't recognise loyalty anymore. You're a customer as long as your contract lasts then you're expected to shop around in the shark pool looking for a new deal or be charged a massive increase.

  • JamesKi13428250 James King (@JamesKi13428250) reported

    @robsnodgrass7 Cancel your sky,we all know your only after a discounted monthly sky bill snoddy @SkyUK

  • JimYousuf The Londoner (@JimYousuf) reported

    Shame on you @SkyUK and your stupid anchor ...... you don't deserve such media space in our country....

  • leeroy3333 lee wilson (@leeroy3333) reported

    @SkyHelpTeam are you guys/Scott Young/SkySportsF1 so so so bloody minded and ignoring all the thousands of tweets a d complaint that we want @tedkravitz back in his normal role. #SkyF1

  • blake5781 Lee Blake (@blake5781) reported

    @SkyUK the new changes coming in if your broadband fails you get 2 gb added to your piggybank on skymobile my internet was down for two and a half weeks we didnt even get any compo something not right some where

  • paulmomber Paul Momber (@paulmomber) reported

    @MatchroomBoxing @MichaelHunterII @SkySports @DAZN_USA I couldn't look that bad if I tried

  • ItsJiiFam ~ Ji (@ItsJiiFam) reported

    @SkyHelpTeam please please please fix your dangerously bad internet in the South London Area. Why is my internet so bad that I can’t even open an app on my phone without my internet connection dropping while gaming. Fix your shit it’s embarrassing

  • whitehead84 Chris Whitehead (@whitehead84) reported

    @SkyHelpTeam I’ve recently placed an order for 2 of the GoT remote covers and I’m disappointed to find today that I have only received one of them. Help.