Sky Outage Report in Cardiff, Wales
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The latest reports from users having issues in Cardiff come from postal codes CF24, CF14, CF11, CF23 and CF10.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Cardiff, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Newport, Caerphilly, Hengoed, Pontypridd, Barry, Penarth, Tonypandy, Porth, Tonyrefail, Weston-super-Mare and Pontyclun.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
TV | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Newport |
Total Blackout | |
| Cardiff |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@ChristianFish3 @SkyHelpTeam Mine is down. In city centre
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@SarahBell85 @SkyHelpTeam It’s down in Cardiff too so unlikely your device
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Tim Bishop
(@WelshBish) reported
from
Maesycwmmer, Wales
@SkyHelpTeam do you offer any boosters for WiFi? Im@just 4 meters away from the router in another room and it’s so slow
-
Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
Very excited to be getting FTTP...fibre broadband... to the property Monday...years of intermittent issues hopefully gone...150 Mbps here we come @SkyUK
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Shaun Porter
(@srp0000) reported
from
Newport, Wales
Wtf is wrong with the sound @SkySports #MUNEVE ?
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Colmitchell🏴
(@Colmitchell1) reported
from
Tylorstown, Wales
@SkyHelpTeam my landline and broadband are not working again, I’ve tried to call and been on hold for 45 mins. It has not been working probably since Xmas
-
Mark Davies
(@MarkDav59132946) reported
from
Tonypandy, Wales
@SkySports can you tell me if people wanted to cancel their contracts early because of the extra charges in April if they would be allowed? I am sure if enough people did this you would soon change your mind. A company as big as yours and people are struggling enough with the
-
James
(@jamestuck) reported
from
Cardiff, Wales
@SkyHelpTeam apparently you’ve cancelled my mobile phone swap because I didn’t send my old phone back in the packaging you never sent me. It sure what more I can do because getting in touch with you is like trying to unravel the mystery of how the universe started. #helpme
-
Gerald J Davies
(@GerJDav) reported
from
Caerphilly, Wales
@_drane @SkyUK If you use your hotspot try balancing your phone near an open window It might help the phone signal get in if you’ve got coated or treated glass
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@SkyHelpTeam broadband is down, is there an outage in the Cardiff area ? #cardiff #skybroadband
-
Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
@AndrewMorganRCT @skytv @SkyHelpTeam you're better this, help Cllr Morgan out
-
kip
(@kiplin1995) reported
from
Llanharry, Wales
@SkyHelpTeam fibre down in Pontyclun, South Wales by any chance? #SkyDown
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#HelloMyNameIsSimon🏴
(@amphlett_sg) reported
from
Cardiff, Wales
@SkyHelpTeam my mother in law ordered multiscreen in December and has been paying for it but no Minibox can you help ? Tried online & phone but going round in circles!
-
Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@SkyHelpTeam You need to employ more people. Everytime i have called over the previous 20 years with a problem i wait far too long. Customer retentions and sales answer far quicker! #sky
-
andrew corten
(@AndrewCorten) reported
from
Newport, Wales
@GNev2 how ******** do @SkySports allow such a biased prick like you commentate on a Man U game ? You are a disgrace #biased #disgrace
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Shane Andrews MBE 💙
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi, my sky Q and my other box that mirrors it hasn’t been working for 5 hours now. Is there an issue in Cardiff?
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@SkyHelpTeam guys do you have a telephone number where I can speak to someone? Your automated service just keeps going around in a circle & repeating its self.
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@100Climbs @ibiza74pete1 Brilliant! Snag is, though I threaten to do this, the kids know I need to keep it on in order to run my business! Does anyone know if it's possible to divide the wifi signal so I can keep one channel on (password protected) but switch off the other? I use Sky. @SkyHelpTeam
-
Darth Noga
(@darth_noga) reported
from
Barry, Wales
How ******** does Martin Tyler get paid for commentary? @SkySports It’s like razor blades on your eyeballs
-
Glenn Holloway
(@glenn_nnelg9) reported
from
Llantrisant, Wales
@SkyHelpTeam Again sky mess our broadband up. Without broadband for almost a month and now you turn it back off again and you can't turn it back on until the 7th of Jan. #workingfromhome #nointernet #help
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Miranda
(@Miranda43706026) reported
@SkyHelpTeam need my sky Internet to be working for tomorrow as I'm working... whats the problem with it? Only just moved to sky and regretting it!
-
ʞɔıN
(@NDWDJ) reported
@nowtvhelp any update on the WiFi outage? @SkyHelpTeam have been silence for 2hr - gulag?
-
e l l
(@ellsb___) reported
@SkyUK our wifi has been down since 4pm - when will this be fixed!? Good thing im still on annual leave and not working from home!!
-
Rebecca
(@RebeccasRecital) reported
*pays for sky broadband, realises its bad and wants to cancel* sky: that’s gonna cost ya! WHY YOU DONT EVEN WORK @SkyHelpTeam
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Peter Goddard 🇬🇧
(@jacktiggy83) reported
@SkyHelpTeam I have loss of service in kings lynn had to switch to my 4G internets been spotty all week and then today can’t get on anything makes me wonder y I pay the money I do 🤔
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Stewart PS
(@StewPiper) reported
@SkyHelpTeam We’re having issues as well. Connection very unstable. Speedtest result shows it’s working and good speeds but no pages are loading
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Jordan
(@JordanLi123) reported
@topazisere @SkyHelpTeam @skytv Hi is your wireless internet down.?? As I can’t connect to mine
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Sonny Nathan
(@sonnynathan82) reported
Can’t take much more of this laughably bad service. What are the best UK broadband providers? It’s time to move on... #skybroadband @SkyHelpTeam #broadband #wifi
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Charlene Neeve
(@NeeveyZ22) reported
@SkyHelpTeam any update on the broadband issues? It’s been since 4pm for us and Im back to work tomorrow from home key worker
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Fiona duddy
(@DuddyFiona) reported
@MickeyPickett @SkyHelpTeam Very good point. I depend on this service (which isn't cheap) to allow me to wfh and also home school in January. Really need an update and reassurance please