Sky Outage Report in Cardiff, Wales
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Cardiff come from postal codes CF11, CF24, CF10, CF3, CF37 and CF83.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (61%)
-
Wi-fi (14%)
-
TV (11%)
-
Phone (6%)
-
Total Blackout (4%)
-
E-mail (3%)
Live Outage Map Near Cardiff, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Newport, Pontypridd, Hengoed, Caerphilly, Tonypandy, Weston-super-Mare, Abercynon, Penarth and Barry.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Newport |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
-
Kyle
(@Kyleeveritt) reported
from
Barry, Wales
@SkyHelpTeam looks like a "glitch" in the Panther warehouse has caused a delay with all #skyglass deliveries today. Panther have conveniently turned phone lines off. No one from Sky can update on why. probably a few people with same issue @MoneySavingExp
-
Barry Webster
(@BarryWebster79) reported
from
Pontypridd, Wales
@SkyHelpTeam yet another Broadband outage. Any update on when it’s likely to be fixed?? You say Cardiff and the South West, but the problem seems to be the whole of South Wales not just Cardiff
-
🦋 Karen 🦋
(@KHoulgrave) reported
from
Newport, Wales
How long is this outage going to last please? Been down all day @SkyHelpTeam #skybroadband #skybroadbandsouthwales
-
Lisa Goddard
(@78LG) reported
from
Barry, Wales
@SkyHelpTeam Yes done all the tests. Says there may be an issue but no specifics - then all of a sudden it comes back on again. I’ve been experiencing random drops in my broadband for a few weeks now, as well as the big outage Sky had nationally the other week.
-
Paul Little
(@paullittle1977) reported
from
Newport, Wales
How is McIlroy playing again this afternoon, hasn’t played well in months and poor this morning @SkySports @SkySportsGolf
-
Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@SkyHelpTeam my broadband is down but nothing saying there’s no known problems in the area on the service status checker, I know others are having the same issue. Cf63 area
-
Brother Biscuit
(@ThomasBroad1) reported
from
Cardiff, Wales
@jacobwyn29 @SkySports @premierleague Photo fix
-
GDog Starr
(@starr3126) reported
from
Weston-super-Mare, England
@Jedderzzz Agreed #rubbish should be on @SkySportsPL don't get these issues with them #SkySports
-
Kelly Blake
(@KellyAnneBlake) reported
from
Wenvoe, Wales
@SkyHelpTeam internet connection is down again! It’s been awful the last couple of weeks. Sort it out!
-
Peter Robey
(@peterrobey) reported
from
Risca, Wales
@SkyHelpTeam Help needed please, Sky customer is shocking! I was promised a call from Sky technical support tonight at 7pm - no call! Very disappointed! Still no Broadband since installation of new Ultrafast 1. Just disgraceful!
-
GForce
(@Gailt31) reported
from
Cardiff, Wales
@SkyHelpTeam any update on when Cardiff broadband service will be restored? This has been going on since yesterday evening
-
Andy Parfitt
(@hammerlad) reported
from
Barry, Wales
@SkySports Normal service resumes then 😜
-
Kelly Blake
(@KellyAnneBlake) reported
from
Wenvoe, Wales
@SkyHelpTeam @ElinHeaphy What’s the point in ringing? The whole of CF5 is down again 🙄
-
Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@SkyHelpTeam They’ve resent the setting but apparently can take 4hrs. So waiting … 3rd issue in as many weeks.
-
Mr Idrive
(@IDRIVECYMRU) reported
from
Llantrisant, Wales
@SkyHelpTeam are you having problems in the Llantrisant area (CF72) we have no WiFi
-
Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@SkyHelpTeam your service is getting worse & worse.
-
Lisa Goddard
(@78LG) reported
from
Barry, Wales
@SkyHelpTeam no internet yet again! Come on Sky when are you going to sort these problems out? The issues are not in relation to all our individual routers - the internet keeps dropping out frequently for mass users across the country.
-
Nathan
(@nathchurch) reported
from
Newport, Wales
@SkySports You just don’t get it at all, do you? You constantly spout the same rubbish about how Steve Bruce was badly treated by the fan base! Incorrect!!!! Sure some people said some horrid stuff but that is the minority. He was never one of us, his record was shocking! Simples
-
Big Poppa Nash
(@edg_hx) reported
from
Porth, Wales
@SkyHelpTeam are there still issues in Wales? I’m stuck with no internet trying to work from home
-
Mikey Roberts 🏴
(@mikeyroberts81) reported
from
Cardiff, Wales
@PollyJames @SkyHelpTeam I live in Cardiff but my Internet seems to be fine, but dad who lives a mile down the road says his isn't working. Hopefully will be fixed soon.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
BpDqUeEn
(@sophb66) reported
@SkyHelpTeam Ok well that may help with my WiFi but what about improvements to customer service?
-
dean wadforth
(@waddy1980) reported
@SkyHelpTeam Any ideas what the problem is need to call work and family? This is a serious issue for me !!
-
charlene
(@wiseysince2016) reported
@blythbelle @SkyHelpTeam I’ve noticed it’s only numbers that are using EEs network that are coming up the numbers don’t exist
-
Pat Johnson 💙🇺🇦
(@blythbelle) reported
@SkyHelpTeam I'm guessing there are still problems with Sky mobile? I get an invalid number message with some numbers!
-
Jassi Singh Panesar
(@Jas5ii) reported
@SkyUK @SkyHelpTeam Hi, I'm having issues with my mobile. When I try to call a contact it says 'Sorry, this number does not exist'. All outbound calls are saying the above. It was working fine yesterday and I haven't changed anything. Please help?
-
Wendy Ann Allsop
(@LWoFD) reported
@SkyUK what the heck is going on with Sky mobile! Cannot make outgoing call as all numbers are “invalid” robo chat absolutely useless and customer service phone number states £6 per call! You’re having a laugh! Just need to speak to a human to find out what’s happening!
-
amy
(@amynspring) reported
@SkyHelpTeam our wifi has been down all day - please advise on how to get this fixed asap?
-
Jo
(@PolgaraJo) reported
@SkyHelpTeam Hi are landlines impacted by this known issue as mine will not allow outgoing calls or is this known fault only for mobile phones.
-
Tweetytwouble
(@Catinthehat88) reported
Well decision well and truly made @SkyHelpTeam I am leaving the network what good is a phone when I can't use the thing to call all day!
-
Neil Patterson
(@nellyp2010) reported
@SkyHelpTeam is there a known issue with ITV Hub not playing content from Sky Glass? Every time I try and watch something on the playlist it tells me the content is unavailable. I have to go to ITV Hub home and play it from there?