Sky Outage Report in Cardiff, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Cardiff come from postal codes CF11, CF24, CF10, CF3 and CF5.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at Sky
Sky is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Cardiff, Wales
The most recent Sky outage reports came from the following cities: Newport, Pontypridd, Tonypandy, Cardiff, Rhoose, Hengoed, Weston-super-Mare, Porth and Pontyclun.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Wi-fi | |
| Pontypridd |
TV | |
| Tonypandy |
Phone | |
| Cardiff |
TV | |
| Rhoose |
TV | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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suzanna thomas
(@suzannathomas) reported
from
Cardiff, Wales
@SkyHelpTeam can you please tell me why it is so hard for you to send a router out so it arrives before the installers. 3 weeks since we upgraded and bt arrive this morning our router not till this afternoon. Cant do the proper checks. Shocking service for the price we pay.
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Ryan Davenport
(@Welsh_Saint14) reported
from
Cardiff, Wales
@SkyHelpTeam Having issues regarding my account, we have re-joined sky but as I used my email address from previous account before we left im not being shown anything on the account,just had confirmation emails and text messages so can't see anything regarding reschedule
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Kathryn
(@tweetkattweet) reported
from
Weston-super-Mare, England
@SkyHelpTeam It’s been nearly three hours now, that’s not a high volume, it’s ridiculous. Either poor staffing levels or poor customer service.
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Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@SkyHelpTeam my broadband is down but nothing saying there’s no known problems in the area on the service status checker, I know others are having the same issue. Cf63 area
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Thom
(@thomjamesmcc) reported
from
Cardiff, Wales
Is Sky Mobile service always terrible in Cardiff? None of my apps (including the most important ones 👀) aren’t working!! @SkyHelpTeam
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Kyle
(@Kyleeveritt) reported
from
Barry, Wales
@SkyHelpTeam looks like a "glitch" in the Panther warehouse has caused a delay with all #skyglass deliveries today. Panther have conveniently turned phone lines off. No one from Sky can update on why. probably a few people with same issue @MoneySavingExp
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Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@SkyHelpTeam my sky a box will not reconnect to the internet. I’ve tried repeatedly for the last 2 hours and still nothing. No issue with the internet
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Stu🐦
(@Teds_Tours27) reported
from
Tonypandy, Wales
@SkyHelpTeam Tried that. Some problem 😔
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captains log
(@kirkyboy79) reported
from
Cardiff, Wales
Listening to the @SkySports commentary yesterday you should hang your heads in shame every 2 minutes biased to sheff utd it was embarrassing.i mean #nffc stuffed em and there was no great accolade for us .they where hoping the blades would score.hope we stuff on tues
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Laura-Rose 🏴🏳️🌈
(@laurarose13521) reported
from
Cardiff, Wales
@SkyUK I have a large phone bill. My phone has been cut off so I can’t receive texts or calls. I am trying to pay the bill but the payment won’t go through because the passcode text won’t go through See the problem? HELP
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Tom Poole
(@TomPoole007) reported
from
Weston-super-Mare, England
@KatieMarieLFC @bbcthree @SkyHelpTeam might be able to help.
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GDog Starr
(@starr3126) reported
from
Weston-super-Mare, England
@Jedderzzz Agreed #rubbish should be on @SkySportsPL don't get these issues with them #SkySports
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam Your test doesn’t show upload speeds which is exactly where the issue is ?
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Laura-Rose 🏴🏳️🌈
(@laurarose13521) reported
from
Cardiff, Wales
@SkyHelpTeam I know how to pay my bill my issue is with the text to verify the payment it can’t go through because my phone cut off
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam We have had no stop issues with Sky Broadway over the the last few months since the installation of Sky Q - with the lash engineer visit only on Friday - we pay a fortune for a second class service of late !
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🏴Claire🏴
(@Dimclem_) reported
from
Cardiff, Wales
@SkyHelpTeam can you tell me why the Apple TV app is not working?
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Riddy 🇬🇧 🦢🦢🦢🦢🏴
(@Riddy81) reported
from
Cardiff, Wales
If @SkySports don't show the south wales Derby, I swear I will cancel my sky subscription and going forward i will stream every game illegally to as many people as I can fit in my front room.. sort it out
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Brother Biscuit
(@ThomasBroad1) reported
from
Cardiff, Wales
@jacobwyn29 @SkySports @premierleague Photo fix
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🏴Claire🏴
(@Dimclem_) reported
from
Cardiff, Wales
@SkyHelpTeam it is not even 14 days since I joined Sky and my Q box has to be replaced. Do you think this is acceptable? I look forward to hearing how you intend to compensate me for the inconvenience and poor ‘service’.
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It's a Moose and a Sloth 🚲🚴🍷🍺🏉 🎸🎶🌈🎻🦥🪕
(@David_Moose) reported
from
Penarth, Wales
Anyone else @SkyHelpTeam TV down?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Francesca Bragoli
(@cescabrags) reported
@SkyHelpTeam Hi there, yes I have checked and there are no issues according to the online tests.
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Scott Mackay
(@scottfmackay) reported
Hi @SkyHelpTeam, it has now been 24 hours since the outage in Medway. Mobile data has been slammed due to having to tether my laptop to my phone to be able to work. This is wholly unacceptable.
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Micheal Knight
(@TheSaintRaps) reported
@SkyHelpTeam my internet quality simply isn’t good enough so I look at upgrading through the website but it constantly tells me that it’s run into a technical error. Please help
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Benjamin Davies
(@Benjami96700155) reported
@ng_adm @RyanSamerson @SkySports I know he will...that’s why I keep saying Man Utd are never going to win the league. He does not have the right mentality. Ole needs to show his defence can cope whilst also being able to show that his midfielders and forwards can stack and he doesn’t do that
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Fatimah Kopp
(@shoequeen1971) reported
@SkyHelpTeam What is going on with service I’m shielding can’t get hospital calls landline down over a day no internet and tv is intermittently @MartinSLewis @_alicebeer
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jacko
(@jacko30982724) reported
@SkySports Don’t see the issue he didn’t kill the horse .How you think they’ll move it ? With fairy dust. It’s dead. When funeral homes come to collect dead bodies they throw them around, should we ban them? Completely blown out of proportion. Ppl just like to be outraged now days
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Sam Smith
(@bantammad95) reported
@SkySports Start by banning IP addresses of accounts who are abusive then if that doesn't work (which is probably won't) then bring in ID verification for all accounts that way anyone who is banned can not make a new account on a new email
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Andi Walker
(@chefandiwalker) reported
@SkyHelpTeam Another few hours wasted on the phone it is then 🙈🙈 ... by the way ... think it’s bad from to whack the prices up at a time like this !! I’m guessing as people have been stuck in doors watching tv and using broadband you’ve not been affected too much. But hey ho ...
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Cazzie
(@kelcaroliaolco1) reported
@SkyHelpTeam I am trying to cancel my sky sports and I can't get to speak to anyone , it's automated, then when I check the ñext day I still have sky sports,
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Seb Ate
(@Mrbaiti) reported
@SkyHelpTeam Nothing on a timer. It’s been cutting out constantly around that time for a couple of hours for the last week. No issues in the area supposedly. This happened last year when the weather changed too. Had technicians out previously. State no fault. It’s affecting my job now