Sky outages and service status in Cardiff, Wales
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Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Total Blackout.
- The most recent signal from this area was received Sep 16, 12:32 AM GMT+1.
- Internet (53%)
- TV (33%)
- Total Blackout (7%)
- Wi-fi (7%)
The latest reports from users having issues in Cardiff come from postal codes CF24 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cardiff, Wales
The most recent Sky outage reports came from the following cities: Newport, Pontypridd, Caerphilly, Weston-super-Mare, Porth, Tonypandy, Hengoed, Cardiff, and Penarth.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
Internet | 1 day ago |
|
Pontypridd
|
Internet | 2 days ago |
|
Pontypridd
|
Internet | 4 days ago |
|
Caerphilly
|
Internet | 4 days ago |
|
Caerphilly
|
Internet | 5 days ago |
|
Weston-super-Mare
|
Internet | 7 days ago |
Nearby cities with recent reports
2 recent signals
2 recent signals
1 recent signals
Community Discussion
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Sky Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Soozles 🏴💙 (@soozles_) reported from Barry, Wales@SkyHelpTeam my sky a box will not reconnect to the internet. I’ve tried repeatedly for the last 2 hours and still nothing. No issue with the internet
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suzanna thomas (@suzannathomas) reported from Cardiff, Wales@SkyHelpTeam can you please tell me why it is so hard for you to send a router out so it arrives before the installers. 3 weeks since we upgraded and bt arrive this morning our router not till this afternoon. Cant do the proper checks. Shocking service for the price we pay.
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James Moss (@UKEmpLawyer) reported from Newport, Wales@lairy72 @SkyUK If they make any admissions of poor service/promise to do anything for you (e.g. send a router/booster) ensure you get them to email you written confirmation whilst you are still on the phone with them, or they'll deny it was ever said & won't be able to locate recording of call!
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Berts Back 🇧🇧 (@berts_back) reported from Cardiff, Wales@SkyHelpTeam @WeAreOpenreach Somebody is lying again 2nd visit today & fibre still won’t be fitted until another visit. So that will be 3 visit 3 appointments. Getting pissed off now was told it will be sorted today🤬will definitely be looking for a refund as service is 💩
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Tania Davies (@TanJanDav) reported from Cardiff, Wales@SkyHelpTeam how do I get to talk to a human at customer service? I keep calling and the computer texts me a link to the website. You have already done that.!this is shocking service
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#HelloMyNameIsSimon🏴 (@amphlett_sg) reported from Cardiff, Wales@SkyHelpTeam my mother in law ordered multiscreen in December and has been paying for it but no Minibox can you help ? Tried online & phone but going round in circles!
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James Moss (@UKEmpLawyer) reported from Newport, Wales@waxperfect @SkyHelpTeam When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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Brother Biscuit (@ThomasBroad1) reported from Cardiff, Wales@jacobwyn29 @SkySports @premierleague Photo fix
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Mat Seymour (@Mat_Seymour) reported from Cardiff, WalesHi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost
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dennishellyarArchitects (@dh_architects) reported from Barry, Wales@SkyHelpTeam problems with sky tv and sky broadband in Barry. Any news of fixing ?
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Stacey Worboys (@StaceyWorboys) reported from Pontypridd, Wales@SkyHelpTeam is there issues with using the SkyGo app on iPhone? I’ve been unable to use it for a few weeks now. Doesn’t do anything when I try to watch something, just black screen with loading cog.
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales@SkyHelpTeam They’ve resent the setting but apparently can take 4hrs. So waiting … 3rd issue in as many weeks.
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Henry Field Assoc CIPD (@henryf2409) reported from Cardiff, WalesHelped my nan sort her @SkyUK bill today. really helpful service happy with the outcome... But she's in her 70s and has been allowed to have her bills increase to between 130-160 per month for over 2 years... Surely Safeguarding volunerable customers should stop that happening!?
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John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales@KleeJohn @SkyUK And ever thus it has been. Pretty poor service.
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Shane (@gingio) reported from Cardiff, Wales@SkyHelpTeam hi, I’m not happy that I’ve had numerous conversations with your team about returning my router and despite them confirming you received it back you’re now charging me. Please help.
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chris lay (@chrislay84) reported from Cardiff, WalesAston villa vs Everton is the most played game in the history of top flight football. @skysports needs to explain why you treat it with such disrespect.... You are part of the problem with the so called "big 6". Shocking coverage, you should be ashamed.
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Ryan Davenport (@Welsh_Saint14) reported from Cardiff, Wales@SkyHelpTeam Having issues regarding my account, we have re-joined sky but as I used my email address from previous account before we left im not being shown anything on the account,just had confirmation emails and text messages so can't see anything regarding reschedule
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Noga Fett (@darth_noga) reported from Barry, WalesAbsolutely shocking service from @virginmedia a 47% price increase for a customer of over 25 years and would rather lose a customer than give us a deal that new customers get. @BTCare @SkyHelpTeam can you do any better?
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Colmitchell🏴 (@Colmitchell1) reported from Tylorstown, Wales@SkyHelpTeam my landline and broadband are not working again, I’ve tried to call and been on hold for 45 mins. It has not been working probably since Xmas
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Riddy 🇬🇧 🦢🦢🦢🦢🏴 (@Riddy81) reported from Cardiff, WalesIf @SkySports don't show the south wales Derby, I swear I will cancel my sky subscription and going forward i will stream every game illegally to as many people as I can fit in my front room.. sort it out
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Challenge Information 👍🏼- FOOLS DO NOT👎🏼 (@isayno2fakenews) reported@SkySports As a Manchester United fan I will never subscribe to SKY or any of their services.
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Daz saville (@dazsaville) reported@charlieldrv @SkyHelpTeam The delay is annoying as **** ! Go check my bets and find out there’s a goal coming every time !! 😠
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Oghenemere (@oghenemere005) reported@adebary22 @SkySports How is that a problem to you if he doesn't play for the team you support?
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Charlotte (@charlieldrv) reported@Brian44852256 @SkyHelpTeam Seen a few reports tonight of people saying their picture went black. It’s awful service considering the ludicrous prices Sky charge.
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Yomi (@yomileye22) reported@SkySports An news outlet like sky sports can’t report an accurate figure. Paul Pogba was never purchased for £93m and Lukaku was £75m. Well, if you don’t add man united you would probably not get your post to trend.
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Kieren Rees (@kieren_rees) reported@wozza2484 @SkySports The buffering is crap always happens when the ball flies into the box.
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DrewWalker (@OldTup) reported@SkySports why has my Pompey v Derby sky+ gone down?
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Craig Eccleston (@craige_87) reportedContent from SkySports hitting a new all time low. WTF is this bollocks?
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Abdulla ishan (@Abdullaishan86) reported@SkySports for a player who has led his team to 0 champion finishes and somehow is more expansive than rodi or declan when they both have a golld badge on thier lions how is this smart money this is foottball manager levels of stupid
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Nick watson (@Nickwatson888) reported@_MukhtarYusuf @dpd_courierhelp @SkyHelpTeam DPD are atrocious, they never bothered getting back to me regarding my refund!! Wrote it off now!!