Sky Outage Report in Cardiff, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Cardiff come from postal codes CF11, CF24, CF10 and CF3.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at Sky
Sky is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (14%)
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TV (14%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Cardiff, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Newport, Hengoed, Pontypridd, Tonypandy, Rhoose, Weston-super-Mare, Porth and Pontyclun.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
TV | |
| Cardiff |
Wi-fi | |
| Newport |
TV | |
| Hengoed |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Eddy
(@ChrisEddy_7) reported
from
Llanyrafon, Wales
Shaun Goater is absolutely terrible as an analyst/commentator @SkySportsNews @SkySports 🙈🙈🙈
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ChristianHyde_2
(@Dognz) reported
from
Abercarn, Wales
@SkyHelpTeam why am I receiving emails from you with regards to " Important changes to your Sky subscription" when I've not been a customer of yours for over 3 years, think you need to check your GDPR #compensation
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lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc
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Kayleigh Johnson♡✨
(@kayleighj_11) reported
from
Newport, Wales
I am sick to death of @SkyHelpTeam now I need my internet connected or i am leaving!! Each time i ring im promised the order recovery team are due to call me and gues what ... no1 rings me!! Absolutely disgusting service from them!! 🤬
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Giggsy
(@DjGiggsy) reported
from
Cardiff, Wales
Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage
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lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass
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Simon Hiscocks
(@Statto1927) reported
from
Barry, Wales
2/ Surprised but delighted to be told that as a long standing customer of 15 years I was classed as a VIP customer they could indeed reduce my payments. The nice lady worked her magic & advised me she could get it down to £80 @SkyHelpTeam
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@abrugbydoc @WillGreenwood @BrianODriscoll @lionsofficial @Springboks @SkySports @RonanOGara10 Was still a poor kick for me. But like I said fine margins and correct it was brilliant 👌👌👌
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Simon Hiscocks
(@Statto1927) reported
from
Barry, Wales
5/ I know in the current climate there are more important things to worry about but clearly all that waffle about being a VIP customer is crap. In just over 3 months I’ll now be paying ££30 a month more than I was advised and damn near back to where I was @SkyHelpTeam
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Alun Jenkins
(@AlunJenkins) reported
from
Beechwood, Wales
@Ifi_Ali @SkyHelpTeam We are off for the weekend. We down the pub watching the footy.... Oh wait 😐
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jamie wilson
(@wils82) reported
from
Weston-super-Mare, England
@SkyHelpTeam any danger of anyone answering the phone to me before I just cancel my direct debit
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#HelloMyNameIsSimon🏴
(@amphlett_sg) reported
from
Penarth, Wales
@SkyHelpTeam I have 2 problems that I need to get sorted and I know that these are difficult times but it is near impossible to get hold of anyone at Sky yet you are still happily taking payment 😡😡😡
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Hannah Hughes
(@hannahughes) reported
from
Cardiff, Wales
@SkySports Graham Souness’ Mic has feedback and the faint high pitch ring is driving me mad. Pls fix xxx
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T 🐟
(@_TF93) reported
from
Pontypridd, Wales
Now is not the time for your internet to be shit lads @SkyHelpTeam
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🏴🇬🇧Mathew Hall🇬🇧🏴
(@mathew_wales_) reported
from
Ringland, Wales
How am i supposed to do FUT Champs with shitty @SkyUK internet going down every 5 minutes😡
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T 🐟
(@_TF93) reported
from
Pontypridd, Wales
Your internet is ******* shit @SkyHelpTeam
-
Andrew Davies
(@AdaviesNo3) reported
from
Risca, Wales
@BorisJohnson All the @premierleague players and @BBCSport @SkySports pundits could volunteer to help out patient transportation, they all drive massive expense flash cars.
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Chris Marriott
(@emceejay2) reported
from
Barry, Wales
@SkyUK Third day trying to pause Sports package. Website still says technical problem. Please please sort out ASAP.
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Jade Hood 🏴 🏳️🌈
(@jade25hood) reported
from
Cardiff, Wales
@SkyHelpTeam Problem outside the home.. Clearly not just mine though..
-
Alex Snail Lewis 🐌
(@alex_tweety_lew) reported
from
Church Village, Wales
@SkyUK Internet down then. External problem apparently in the area. I still think Skynet have become self aware...
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Liam Jones
(@CraigLiamJones) reported
@SkyHelpTeam can you help with my Sky Mobile account? Trying to exchange data for accessories
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🎴
(@wxizzyz) reported
@zPsychoFn @SkyHelpTeam sky is genuinely the actual worst not even ive had enough been on awful ping and lag for over a year i want to jump off a cliff its so aids
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Steve E
(@steveeddleston) reported
@dawn15765 @SkyUK I’ve had relatively no issues with Sky broadband. On the downside they never contact you direct with the best prices across the board for all the services they offer - they just continue to take your hard earned money despite the better deals on offer. Sky believe in better !!
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Martin Lacey
(@martindlacey) reported
@bigjonnyboy69 @SkySportsNews @SkySports You support 2 clubs. Sit down pal.
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helen shuttleworth
(@hshuttleworth) reported
@SkyHelpTeam hi sky,can u help, I changed my DD with you, then kept getting emails saying it wasn’t working so paided my bill, now you’ve taken the amount I’ve paid again.. so when can I get my money back!
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E
(@GunningElliott) reported
@SkyHelpTeam It changed screens and went to one saying “your technician has been booked” . No idea when though, terrible help on the app
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Stacy ⚽️🐶
(@StacyD_83) reported
Hey @SkyHelpTeam how does one raise a complaint? 2 hours on the phone to you today & told by your staff they do not have the ‘access’ to transfer a call or log a complaint. Absolutely disgusted with you people!!
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Lee
(@leetb77) reported
@SkyUK Renewed a deal with you not even a month ago following my move to a new home and I’ve today already received an email informing me that my monthly payment is due to rise. So the deal I was sold, I benefited from for a single month. Great customer service @SkyUK !!
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DVS Bart
(@BartBrev) reported
@wxizzyz @SkyHelpTeam Remind me off me tweeting **** like this 😭
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LozTalkz
(@LozTalkz) reported
@SkyHelpTeam And specifically, Sky+ HD service