Sky

Sky Outage Report in Cardiff, Wales

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The latest reports from users having issues in Cardiff come from postal codes CF10, CF11, CF24 and CF37.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Cardiff, Wales 07/27/2025 06:40

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. TV (51%)

    TV (51%)

  2. Internet (31%)

    Internet (31%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Cardiff, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Hengoed, Caerphilly, Newport, Penarth, Pontyclun, Tonypandy, Barry, Rhoose and Weston-super-Mare.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Total Blackout
United KingdomCardiff Wi-fi
United KingdomCardiff Internet
United KingdomHengoed Phone
United KingdomCaerphilly Internet
United KingdomNewport TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • TheRhysDavidson Rhys Davidson (@TheRhysDavidson) reported from Cathays, Wales

    @SkySports is **** … 3 sets of adverts during half time!

  • Amdreaw Andrea Williams (@Amdreaw) reported from Pontypridd, Wales

    @GNev2 @SkySports Oh yeah how embarrassing is this game absolutely disgraceful never seen such a disgraceful bunch as today .😡😡😡😡😡😡

  • t1mlea Tim Learmonth (@t1mlea) reported from Tylorstown, Wales

    I swear we need to change ISP and TV providers. Nearly all of our channels don't get signal all of a sudden and the apparently 30Mbps Internet keeps cutting out. Doing my head in now @SkyUK

  • SamReesCS Sam Rees (@SamReesCS) reported from Newport, Wales

    @SkyHelpTeam really disappointing customer care lately from Sky. Seems as when you’ve transferred call centres abroad, the level of care, support and knowledge has dropped significantly. Call for one simple account change and the guys amends all my packages to curate the deal he

  • berts_back Berts Back 🇧🇧 (@berts_back) reported from Cardiff, Wales

    @SkyHelpTeam @WeAreOpenreach Somebody is lying again 2nd visit today & fibre still won’t be fitted until another visit. So that will be 3 visit 3 appointments. Getting pissed off now was told it will be sorted today🤬will definitely be looking for a refund as service is 💩

  • neil_roberts_ Neil (@neil_roberts_) reported from Cardiff, Wales

    Sky Broadband is shite @SkyHelpTeam I have ultrafast plus and yet download speeds are way below what you say, streaming is slow and the wifi doesn’t reach every room. Talking to someone about it is a 45 minute wait. What’s the point? Useless

  • timscoreboard Tim Powell Legacy Supporter of 40 years (@timscoreboard) reported from Taff's Well, Wales

    @maxwoody84 @Utd_76 @SkySports Cancel the subscription and tell them why when asked. It's what I did

  • jason_fenard jason fenard (@jason_fenard) reported from Cardiff, Wales

    Anyone else in the Cardiff area having @SkyUK internet problems? We have had no internet connection since yesterday. Some online sources reporting widespread outage but Nothing official on Sky site that I can find?

  • sheldoncole Sheldon Cole (@sheldoncole) reported from Weston-super-Mare, England

    @SkyHelpTeam no broadband at my home in Taunton since yesterday, I understand it’s an outage at the local telephone exchange? Any update please?

  • darth_noga Noga Fett (@darth_noga) reported from Barry, Wales

    Absolutely shocking service from @virginmedia a 47% price increase for a customer of over 25 years and would rather lose a customer than give us a deal that new customers get. @BTCare @SkyHelpTeam can you do any better?

  • StaceyWorboys Stacey Worboys (@StaceyWorboys) reported from Pontypridd, Wales

    @SkyHelpTeam is there issues with using the SkyGo app on iPhone? I’ve been unable to use it for a few weeks now. Doesn’t do anything when I try to watch something, just black screen with loading cog.

  • Dimclem_ 🏴󠁧󠁢󠁷󠁬󠁳󠁿Claire🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Dimclem_) reported from Cardiff, Wales

    @SkyHelpTeam it is not even 14 days since I joined Sky and my Q box has to be replaced. Do you think this is acceptable? I look forward to hearing how you intend to compensate me for the inconvenience and poor ‘service’.

  • thomjamesmcc Thom (@thomjamesmcc) reported from Cardiff, Wales

    Is Sky Mobile service always terrible in Cardiff? None of my apps (including the most important ones 👀) aren’t working!! @SkyHelpTeam

  • kirkyboy79 captains log (@kirkyboy79) reported from Cardiff, Wales

    Listening to the @SkySports commentary yesterday you should hang your heads in shame every 2 minutes biased to sheff utd it was embarrassing.i mean #nffc stuffed em and there was no great accolade for us .they where hoping the blades would score.hope we stuff on tues

  • tweetkattweet Kathryn (@tweetkattweet) reported from Weston-super-Mare, England

    @SkyHelpTeam It’s been nearly three hours now, that’s not a high volume, it’s ridiculous. Either poor staffing levels or poor customer service.

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported from Barry, Wales

    @SkyHelpTeam my sky a box will not reconnect to the internet. I’ve tried repeatedly for the last 2 hours and still nothing. No issue with the internet

  • David_Moose It's a Moose and a Sloth 🚲🚴🍷🍺🏉 🎸🎶🌈🎻🦥🪕 (@David_Moose) reported from Penarth, Wales

    Anyone else @SkyHelpTeam TV down?

  • Riddy81 Riddy 🇬🇧 🦢🦢🦢🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Riddy81) reported from Cardiff, Wales

    If @SkySports don't show the south wales Derby, I swear I will cancel my sky subscription and going forward i will stream every game illegally to as many people as I can fit in my front room.. sort it out

  • Welsh_Saint14 Ryan Davenport (@Welsh_Saint14) reported from Cardiff, Wales

    @SkyHelpTeam Having issues regarding my account, we have re-joined sky but as I used my email address from previous account before we left im not being shown anything on the account,just had confirmation emails and text messages so can't see anything regarding reschedule

  • TomPoole007 Tom Poole (@TomPoole007) reported from Weston-super-Mare, England

    @KatieMarieLFC @bbcthree @SkyHelpTeam might be able to help.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • zacbusner Admiral Insurance? Pirates More Like (@zacbusner) reported

    @SkyHelpTeam What does the "Help" part of your title actually mean? Is it to help frustrate and annoy people to the point of distraction? It sure as s*** has nothing to do with customer service.

  • zacbusner Admiral Insurance? Pirates More Like (@zacbusner) reported

    @SkyHelpTeam What does the "Help" part of your title actually mean? Is it to help frustrate and annoy people to the point of distraction? It sure as s*** has nothing to do with customer service.

  • zacbusner Admiral Insurance? Pirates More Like (@zacbusner) reported

    @SkyHelpTeam What does the "Help" part of your title actually mean? Is it to help frustrate and annoy people to the point of distraction? It sure as s*** has nothing to do with customer service.

  • zacbusner Admiral Insurance? Pirates More Like (@zacbusner) reported

    @SkyHelpTeam What does the "Help" part of your title actually mean? Is it to help frustrate and annoy people to the point of distraction? It sure as s*** has nothing to do with customer service.

  • j_welbs Jade (@j_welbs) reported

    @SkyHelpTeam The broadband checker says everything is fine. It’s isn’t. So the link doesn’t really do anything when it isn’t detecting a problem that I clearly have?

  • j_welbs Jade (@j_welbs) reported

    @SkyHelpTeam is there an issue with the broadband. Mine isn’t working this morning, have rebooted and resetted the router and nothing?

  • nikkiwalker123 Nikki Walker (@nikkiwalker123) reported

    @SkyHelpTeam I’m looking at possibly becoming a customer with yourself I’ve not had sky tv before. I was wondering if what the cheapest package is I could get that includes Sky Sports. Thanks

  • GarethR93744370 Gareth Richards (@GarethR93744370) reported

    @rhydianwilllz @SkySports @SkySportsRugby Totally agree that’s one of worse Lions teams I’ve seen lucky they were playing a poor Aussie side

  • Imarneee Ms. Honey (@Imarneee) reported

    WSL game being shown on skysports may have been one of the worst decisions. Whoever is in charge really needs their *** whooped

  • Kcuftiagain kcufti kcufti (@Kcuftiagain) reported

    Hey Comms on the Raducanu match on @SkySports. SHUT ******** UP YOU USELESS ÇÜÑTS