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Sky Outage Report in Cardiff, Wales

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The latest reports from users having issues in Cardiff come from postal codes CF11, CF10, CF24, CF83, CF3 and CF14.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Cardiff, Wales 05/23/2025 17:00

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. TV (47%)

    TV (47%)

  2. Internet (34%)

    Internet (34%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cardiff, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Newport, Pontypridd, Rhoose, Hengoed, Tonypandy, Penarth, Weston-super-Mare, Caerphilly, Barry, Pontyclun and Porth.

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City Problem Type Report Time
United KingdomCardiff E-mail
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • NigelBlues Nigel Harris (@NigelBlues) reported from Barry, Wales

    @SkyHelpTeam Still no Sky broadband across South Wales inc CF63 where I live since yesterday evening! All the while, you are shut with no support or updates. I should be working right now on a key deadline project and holding key online meetings from 730am. This is ridiculous.

  • mikeyroberts81 Mikey Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mikeyroberts81) reported from Cardiff, Wales

    @PollyJames @SkyHelpTeam I live in Cardiff but my Internet seems to be fine, but dad who lives a mile down the road says his isn't working. Hopefully will be fixed soon.

  • kayleighj_11 Kayleigh Johnson♡✨ (@kayleighj_11) reported from Beechwood, Wales

    @SkyUK broadband service is shocking!! Someone came out sorted tv out & said she could see something wrong with internet connection keeps dropping out snd rang briadbamd tech per her manager but they wont send anyone out they said yo her no problem with internet even though she..

  • IDRIVECYMRU Mr Idrive (@IDRIVECYMRU) reported from Llantrisant, Wales

    @SkyHelpTeam are you having problems in the Llantrisant area (CF72) we have no WiFi

  • Colmitchell1 Colmitchell🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Colmitchell1) reported from Tylorstown, Wales

    @SkyHelpTeam internet down in CF43 AGAIN

  • KHoulgrave 🦋 Karen 🦋 (@KHoulgrave) reported from Newport, Wales

    How long is this outage going to last please? Been down all day @SkyHelpTeam #skybroadband #skybroadbandsouthwales

  • dh_architects dennishellyarArchitects (@dh_architects) reported from Barry, Wales

    @SkyHelpTeam problems with sky tv and sky broadband in Barry. Any news of fixing ?

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported from Barry, Wales

    @SkyHelpTeam ridiculous service. Trying to speak to an advisor and telling me your closed in the afternoon on a weekday! Tried 2 different numbers

  • 78LG Lisa Goddard (@78LG) reported from Barry, Wales

    @SkyHelpTeam Yes done all the tests. Says there may be an issue but no specifics - then all of a sudden it comes back on again. I’ve been experiencing random drops in my broadband for a few weeks now, as well as the big outage Sky had nationally the other week.

  • JamesHenryEades ✈TheConcordeSpiritPsychicMedium✈ (@JamesHenryEades) reported from Abercynon, Wales

    @SkyHelpTeam Any idea when my broadband will be back on please? So frustrating paying for a substandard service 😤

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    It has been down for over 12 hours now @SkyHelpTeam when should i expect my broadband, security, ring doorbell and Sky Q box to be up and working? #skydown #skybroadband

  • kayleighj_11 Kayleigh Johnson♡✨ (@kayleighj_11) reported from Beechwood, Wales

    @SkyUK .. seen the problem herself and today once agin internet is sooo slow & keep loosing connection again!!

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @SkyHelpTeam How can you not provide 24 hours support? There is obviously a national #sky crisis #skydown

  • edg_hx Big Poppa Nash (@edg_hx) reported from Porth, Wales

    @SkyHelpTeam are there still issues in Wales? I’m stuck with no internet trying to work from home

  • Nthorney Neil Thorneycroft (@Nthorney) reported from Newport, Wales

    Do we have to have all this crap (the banners) on the screen? @the100 @SkySports

  • 78LG Lisa Goddard (@78LG) reported from Barry, Wales

    @SkyHelpTeam no internet yet again! Come on Sky when are you going to sort these problems out? The issues are not in relation to all our individual routers - the internet keeps dropping out frequently for mass users across the country.

  • Gailt31 GForce (@Gailt31) reported from Cardiff, Wales

    @SkyHelpTeam any update on when Cardiff broadband service will be restored? This has been going on since yesterday evening

  • BarryWebster79 Barry Webster (@BarryWebster79) reported from Pontypridd, Wales

    @SkyHelpTeam yet another Broadband outage. Any update on when it’s likely to be fixed?? You say Cardiff and the South West, but the problem seems to be the whole of South Wales not just Cardiff

  • Anthony20791553 Anthony Campbell (@Anthony20791553) reported from Penarth, Wales

    Terrible screen presentation on the 100. Commentary also very poor. Scrap it. @BBCSport @SkySports

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @KleeJohn @SkyUK And ever thus it has been. Pretty poor service.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • jstevens123 Justin “Legacy Fan” Stevens (@jstevens123) reported

    @PaulMeza71 @SkySports I don’t know what he’s done so badly wrong to deserve treatment like that. He’s a great role model for younger people. Proper family man. Always seems to do his best for people and he gets crap like that all the time. It’s probably because he plays for us

  • DamoFather Father Damo Lennon (@DamoFather) reported

    @SkySports How did Pickford get a high score? 1 save and did his usual of palming back into play. Sterling didn't deserve a mark never mind 6 #EUROS2020 #Euros2021

  • Hammerwag Sam wagstaff (@Hammerwag) reported

    @SkySports And ******* sterling a 6? He was very.poor against scotland

  • P9adj PAUL (@P9adj) reported

    @ILovemusic742 @SkySports Foden was shite, Kane was worse and grealish must have something on the media coz he was never a 7, he passed the ball twice into nobody and that’s the most notable thing he did

  • Miesha6107 Misha B (@Miesha6107) reported

    @SkyUK Hose down the scumbag drunks.

  • russglen8 Russ Glen (@russglen8) reported

    @Cholothescrappy @CDoncorleone @SkySports I've had open heart surgery twice, so what i'd like to know is what ******* idiot designed my heart? Thank **** for the surgeons, doctors and scientists that were clever enough to rectify the designer's obvious design flaw and keep me alive.

  • _harrydavies Harry D (@_harrydavies) reported

    @MJS_THFC1959 @SkySports Looooool Kane deserved a 2. **** player.

  • swazzle1990 Sam (@swazzle1990) reported

    @SkySports Sterling down to a 4, Foden for a 7, and James a 6 but a team average of 6 isn’t a good sign

  • shawcroft93 Ryan Shawcroft 🏴󠁧󠁢󠁥󠁮󠁧󠁿⚫⚪ (@shawcroft93) reported

    @SkySports Sterling was terrible, sky stop tongue poking sterling brown box.

  • johnk101790 Johnk101790 (@johnk101790) reported

    @spacederby @SkySports talent wise its their worst roster in decades. not numerous top level world class players like they always used to have. real weak team