Sky outages and service status in Cardiff, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Total Blackout.
- The most recent signal from this area was received Aug 6, 10:37 AM GMT+1.
- Internet (44%)
- TV (38%)
- Total Blackout (6%)
- Wi-fi (6%)
- Phone (6%)
The latest reports from users having issues in Cardiff come from postal codes CF24 and CF14 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 7: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cardiff, Wales
The most recent Sky outage reports came from the following cities: Caerphilly, Newport, Cardiff, Weston-super-Mare, Hengoed, Tonypandy, and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly
|
TV | 1 day ago |
|
Newport
|
TV | 4 days ago |
|
Cardiff
|
Internet | 4 days ago |
|
Cardiff
|
Internet | 4 days ago |
|
Weston-super-Mare
|
TV | 6 days ago |
|
Hengoed
|
TV | 8 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Alun Thomas (@alunT) reported from Cardiff, Wales@SkyHelpTeam You need to employ more people. Everytime i have called over the previous 20 years with a problem i wait far too long. Customer retentions and sales answer far quicker! #sky
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Tania Davies (@TanJanDav) reported from Cardiff, Wales@SkyHelpTeam Good morning, I have been having issues with my broadband for 3 weeks. Randomly my devices will not connect to the internet. The amber face appears as well as flashing on occasion . Seems to happen on a weekend and in the Evening? Can you help? Thanks
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Kathryn Foot 🏴 (@KathrynFoot) reported from Llantwit Fardre, Wales@SkyHelpTeam Have already emailed to cancel. I’m pretty sure I’m not the only person upset by this. As a loyal customer this is pretty shoddy treatment. Shame.
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Neil (@neil_roberts_) reported from Cardiff, WalesSky Broadband is shite @SkyHelpTeam I have ultrafast plus and yet download speeds are way below what you say, streaming is slow and the wifi doesn’t reach every room. Talking to someone about it is a 45 minute wait. What’s the point? Useless
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Lisa Goddard (@78LG) reported from Barry, Wales@SkyHelpTeam no internet yet again! Come on Sky when are you going to sort these problems out? The issues are not in relation to all our individual routers - the internet keeps dropping out frequently for mass users across the country.
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James Moss (@UKEmpLawyer) reported from Newport, WalesReally trash #skybroadband again. My kids have been complaining this evening as they've been dropped out of xbox games mid-game due to crap wifi. It's not the speed or service we should expect & we still haven't received the booster promised! #poorcustomerservice @SkyHelpTeam
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Kayleigh Johnson♡✨ (@kayleighj_11) reported from Beechwood, Wales@SkyUK broadband service is shocking!! Someone came out sorted tv out & said she could see something wrong with internet connection keeps dropping out snd rang briadbamd tech per her manager but they wont send anyone out they said yo her no problem with internet even though she..
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Kathryn (@tweetkattweet) reported from Weston-super-Mare, England@SkyHelpTeam It’s been nearly three hours now, that’s not a high volume, it’s ridiculous. Either poor staffing levels or poor customer service.
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Kelly Blake (@KellyAnneBlake) reported from Wenvoe, Wales@SkyHelpTeam @ElinHeaphy What’s the point in ringing? The whole of CF5 is down again 🙄
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Andrew Newman 🏴 (@andyn63) reported from Cardiff, Wales@SkyHelpTeam Hi sky. Our internet is not working and neither is it working for several of my neighbours. Any news on what’s going on? Thanks. CF5 6XR. 👍🏼
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Thom (@thomjamesmcc) reported from Cardiff, WalesIs Sky Mobile service always terrible in Cardiff? None of my apps (including the most important ones 👀) aren’t working!! @SkyHelpTeam
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Paul Scanlon 🏃♂️🏴🏴🏃🎖 (@wenglishpaul) reported from Cardiff, WalesSo after 20 years of being a @skytv customer. @SkyHelpTeam are happy to loose me as a customer absolutely disgusting attitude. To say I'm furious is an understatement #poorservice
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dennishellyarArchitects (@dh_architects) reported from Barry, Wales@SkyHelpTeam problems with sky tv and sky broadband in Barry. Any news of fixing ?
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Andrea Williams (@Amdreaw) reported from Pontypridd, Wales@GNev2 @SkySports Oh yeah how embarrassing is this game absolutely disgraceful never seen such a disgraceful bunch as today .😡😡😡😡😡😡
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Shane (@gingio) reported from Cardiff, Wales@SkyHelpTeam how come you can only offer me a basic broadband but BT can offer me two speeds over fibre? Am I missing something or are they slow in telling you they’re upgraded?
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Soozles 🏴💙 (@soozles_) reported from Barry, Wales@SkyHelpTeam my sky a box will not reconnect to the internet. I’ve tried repeatedly for the last 2 hours and still nothing. No issue with the internet
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Paul Little (@paullittle1977) reported from Newport, WalesHow is McIlroy playing again this afternoon, hasn’t played well in months and poor this morning @SkySports @SkySportsGolf
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LeaveMyArseAlona (@faT_Taf_213) reported from Cardiff, Wales@DonVito29985036 @SkySportsPL @SkySports He did not square that ball to Sterling and he has never won a single trophy in his life. He will not win his first trophy with England. He’s not a winner & those are the facts . Come back when he’s actually won something of significance.
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Tim Bishop (@WelshBish) reported from Maesycwmmer, Wales@SkyHelpTeam do you offer any boosters for WiFi? Im@just 4 meters away from the router in another room and it’s so slow
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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The Yeti 🇬🇧 (@Scotland2Philly) reported@RangersFC @martin_william @SkySports Just win. Nah **** that. Hammer them
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Precious Atubobienemi (@PAtubobienemi) reported@SkySports "Newcastle change coach like say na jersey — Jaissle na the 3rd project since Saudi money land, meanwhile some Naija clubs never change kit since NEPA still be NEPA."
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Jim Cannon (@JPRCannon1701) reported@PLorenzo559 @deanobaby89 @SkyHelpTeam Found this thread after having the same problem. Three ad breaks, three crashes. Only thing I can do is reboot it till the next adverts come on and it goes again.
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JAY (@jayofficial84) reported@theMadridZone @SkySports Why now wtf br give us genuine news
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Kevin Hawkes (@Kev043) reported@MatchroomPool Why did you take pool events off @SkySports? The streaming experience for WNT on a tv is terrible! a real step back for the sport we follow. Take this on board please. Make it better for fans.
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Gareth Kerr (@GarethKerr14) reported@SkySports What is this ****? Lol
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Gren Sowerby (@SowerbyGren) reported@SkySports What a **** this idiot is
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Dave Squires (@RedSoxDaveUK) reported@SkySports coverage of Vini / Arsenal is just embarrassing. They are literally wetting themselves for him to stay at Madrid. Never seen so much coverage of a team having reported interest in a player and little more.
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Scoutsourced (@scoutsourced) reported@SkySportsNews @SkySports Hope Utd go for another MC or 2. Look at expiring 2027 and go get Fabian Ruiz, Ayari or Calhanoglu if price is an issue. Basically just need bodies who can perform in PL to rest our best 3 for CL. Not to mention injuries.
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Vaterland 🇪🇺🇩🇪🇺🇦 (@AndreBrat139) reported@SkySports Fck this idiot