Sky outages and service status in Cardiff, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 1 outage signal in the last 24 hours around Cardiff, including 1 direct report.
- The most common problems reported in this area mention TV, Internet, and Phone.
- The most recent signal from this area was received Aug 27, 10:47 AM GMT+1.
- TV (45%)
- Internet (24%)
- Phone (21%)
- Total Blackout (7%)
- Wi-fi (3%)
The latest reports from users having issues in Cardiff come from postal codes CF24 , CF14 and CF23 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 27: Problems at Sky
Sky is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cardiff, Wales
The most recent Sky outage reports came from the following cities: Caerphilly, Cardiff, Penarth, Newport, Tonypandy, Weston-super-Mare, Porth, and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly
|
TV | 11 hours ago |
|
Caerphilly
|
TV | 8 days ago |
|
Cardiff
|
Total Blackout | 9 days ago |
|
Cardiff
|
Internet | 13 days ago |
|
Cardiff
|
TV | 13 days ago |
|
Penarth
|
TV | 13 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Nathan (@nathchurch) reported from Newport, Wales@SkySports You just don’t get it at all, do you? You constantly spout the same rubbish about how Steve Bruce was badly treated by the fan base! Incorrect!!!! Sure some people said some horrid stuff but that is the minority. He was never one of us, his record was shocking! Simples
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kevinpurse (@kevinpurse) reported from Cardiff, Wales@SkyHelpTeam I'm having trouble with my Internet connection it keeps cutting out would like a swift response please
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James (@jamestuck) reported from Cardiff, Wales@SkyHelpTeam apparently you’ve cancelled my mobile phone swap because I didn’t send my old phone back in the packaging you never sent me. It sure what more I can do because getting in touch with you is like trying to unravel the mystery of how the universe started. #helpme
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Thom (@thomjamesmcc) reported from Cardiff, WalesIs Sky Mobile service always terrible in Cardiff? None of my apps (including the most important ones 👀) aren’t working!! @SkyHelpTeam
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Mikey Roberts 🏴 (@mikeyroberts81) reported from Cardiff, WalesHey @SkyHelpTeam any chance you can stop slowing down my broadband? I know what the trick it, to make me upgrade to a 'faster service'. What I'll do instead is find a better provider.
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LeaveMyArseAlona (@faT_Taf_213) reported from Cardiff, Wales@DonVito29985036 @SkySportsPL @SkySports They can’t win anything with a captain that has never lifted a single trophy in his career.Better off going with Hendo as captain,at least he knows what is needed to win trophies. Kane just wants individual glory.That is exactly why he never squared the ball to Sterling at the WC
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Jo Owens(Shardelow) (@JoOwens2) reported from Barry, Wales@SkyUK what’s happening???? Sky errors when trying to access emails!! Lots of people seem to be having same issue
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Shane (@gingio) reported from Cardiff, Wales@SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales@SkyHelpTeam your service is getting worse & worse.
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Kelly Blake (@KellyAnneBlake) reported from Wenvoe, Wales@SkyHelpTeam internet connection is down again! It’s been awful the last couple of weeks. Sort it out!
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Kathryn Foot 🏴 (@KathrynFoot) reported from Llantwit Fardre, Wales@SkyHelpTeam Fine. You’ve lost a customer.
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Daz Llewellyn (@xWeLsH_DaZzLeRx) reported from Pontypridd, Wales@chrismuzza @SkyHelpTeam Here with you Chris. Sat down for movie night and my screen started buffering and lost connection. Contacted @Pornhub but it's not them. It's my Internet. I need to know if the plumber had fixed the shower for his sister!
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James Moss (@UKEmpLawyer) reported from Newport, Wales@lairy72 @SkyUK If they make any admissions of poor service/promise to do anything for you (e.g. send a router/booster) ensure you get them to email you written confirmation whilst you are still on the phone with them, or they'll deny it was ever said & won't be able to locate recording of call!
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Lisa Goddard (@78LG) reported from Barry, Wales@SkyHelpTeam no internet yet again! Come on Sky when are you going to sort these problems out? The issues are not in relation to all our individual routers - the internet keeps dropping out frequently for mass users across the country.
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dennishellyarArchitects (@dh_architects) reported from Barry, Wales@SkyHelpTeam problems with sky tv and sky broadband in Barry. Any news of fixing ?
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Shaun Porter (@srp0000) reported from Newport, WalesWtf is wrong with the sound @SkySports #MUNEVE ?
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Kayleigh Johnson♡✨ (@kayleighj_11) reported from Beechwood, Wales@SkyUK broadband service is shocking!! Someone came out sorted tv out & said she could see something wrong with internet connection keeps dropping out snd rang briadbamd tech per her manager but they wont send anyone out they said yo her no problem with internet even though she..
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Kathryn (@tweetkattweet) reported from Weston-super-Mare, England@SkyHelpTeam It’s been nearly three hours now, that’s not a high volume, it’s ridiculous. Either poor staffing levels or poor customer service.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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The Rebellious Cockney ♀️ (@RebelCockneyE3) reported@SkyUK You are utterly shameful! After having broadband problems one of your tech support said to reboot the router, this ended up causing the thing to brick. Even after giving a detailed description of the problems your support staff ignored the fact it is a router problem and
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katie buckley (@ktbuck22) reported@freedomtotheuk @SkyHelpTeam We had the same in the end came away from them for mobiles but still got all the other packages with them but not for much longer @SkyHelpTeam is a joke can’t send new router box till 13th September but if I was a new customer it would probably be with me tomorrow
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fidget (@fidgetsfive) reported@tazandmurray @SpeedFreaks @usatodaysports **** that ****. Skysports is hideous.
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Charlie💜🩵🏴 (@AVCharlie82) reported@eurofootcom @SkySports **** off you ugly clown
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Julie B (@juejuebee1974) reported@SkySports For the 2nd night running awful picture quality on sky sports+ matches when watching through the app! Blurred, shadowing edge/like double vision around the players. If you're gonna hold the monopoly on all these games, at least sort out the picture quality on the app!
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Deeko (@MaxwellDerek) reportedTerrible customer service. Broadband has been down since Fri 21st Aug and when I phone to find when this will be fixed, all they are interested in is upgrading my TV/Broadband package @SkyUK
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Ant Forman (@formanant1) reportedThe @SkySports coverage of the football is getting worse. Slow-motion replays of facial expressions and close up fan reactions as the live action continues. Terrible.
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Hoddele63 (@StevenSpratt2) reported@NUFCDon @SkySports And the NUFC-LIV coverage goes on until 19:30. WTF are they analysing to death now? Boring waste of air.
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James (@jamezymaryan) reported@_BoroStats With the game being on SkySports won't help with people going, sandwiched in-between 2 league H games, if you didn't get a ST like I didn't this year £60+ is a lot of money in one week.
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Connor Woolf (@ConnorWoolf1995) reported@ItzNihaal @eurofootcom @SkySports Awful player man