Sky Outage Report in Cardiff, Wales
Problems detected
Users are reporting problems related to: tv, internet and wi-fi.
The latest reports from users having issues in Cardiff come from postal codes CF11, CF24, CF10, CF83, CF14, CF3 and CF37.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 14: Problems at Sky
Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (49%)
-
Internet (33%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Cardiff, Wales
The most recent Sky outage reports came from the following cities: Tonypandy, Cardiff, Newport, Rhoose, Caerphilly, Hengoed, Barry, Weston-super-Mare, Pontypridd, Penarth, Pontyclun and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Tonypandy |
TV | |
| Cardiff |
Internet | |
| Newport |
Wi-fi | |
| Cardiff |
Wi-fi | |
| Rhoose |
TV | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Rhys Davidson
(@TheRhysDavidson) reported
from
Cathays, Wales
@SkySports is **** … 3 sets of adverts during half time!
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Andrea Williams
(@Amdreaw) reported
from
Pontypridd, Wales
@GNev2 @SkySports Oh yeah how embarrassing is this game absolutely disgraceful never seen such a disgraceful bunch as today .😡😡😡😡😡😡
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Tim Learmonth
(@t1mlea) reported
from
Tylorstown, Wales
I swear we need to change ISP and TV providers. Nearly all of our channels don't get signal all of a sudden and the apparently 30Mbps Internet keeps cutting out. Doing my head in now @SkyUK
-
Sam Rees
(@SamReesCS) reported
from
Newport, Wales
@SkyHelpTeam really disappointing customer care lately from Sky. Seems as when you’ve transferred call centres abroad, the level of care, support and knowledge has dropped significantly. Call for one simple account change and the guys amends all my packages to curate the deal he
-
Berts Back 🇧🇧
(@berts_back) reported
from
Cardiff, Wales
@SkyHelpTeam @WeAreOpenreach Somebody is lying again 2nd visit today & fibre still won’t be fitted until another visit. So that will be 3 visit 3 appointments. Getting pissed off now was told it will be sorted today🤬will definitely be looking for a refund as service is 💩
-
Neil
(@neil_roberts_) reported
from
Cardiff, Wales
Sky Broadband is shite @SkyHelpTeam I have ultrafast plus and yet download speeds are way below what you say, streaming is slow and the wifi doesn’t reach every room. Talking to someone about it is a 45 minute wait. What’s the point? Useless
-
Tim Powell Legacy Supporter of 40 years
(@timscoreboard) reported
from
Taff's Well, Wales
@maxwoody84 @Utd_76 @SkySports Cancel the subscription and tell them why when asked. It's what I did
-
jason fenard
(@jason_fenard) reported
from
Cardiff, Wales
Anyone else in the Cardiff area having @SkyUK internet problems? We have had no internet connection since yesterday. Some online sources reporting widespread outage but Nothing official on Sky site that I can find?
-
Sheldon Cole
(@sheldoncole) reported
from
Weston-super-Mare, England
@SkyHelpTeam no broadband at my home in Taunton since yesterday, I understand it’s an outage at the local telephone exchange? Any update please?
-
Noga Fett
(@darth_noga) reported
from
Barry, Wales
Absolutely shocking service from @virginmedia a 47% price increase for a customer of over 25 years and would rather lose a customer than give us a deal that new customers get. @BTCare @SkyHelpTeam can you do any better?
-
Stacey Worboys
(@StaceyWorboys) reported
from
Pontypridd, Wales
@SkyHelpTeam is there issues with using the SkyGo app on iPhone? I’ve been unable to use it for a few weeks now. Doesn’t do anything when I try to watch something, just black screen with loading cog.
-
🏴Claire🏴
(@Dimclem_) reported
from
Cardiff, Wales
@SkyHelpTeam it is not even 14 days since I joined Sky and my Q box has to be replaced. Do you think this is acceptable? I look forward to hearing how you intend to compensate me for the inconvenience and poor ‘service’.
-
Thom
(@thomjamesmcc) reported
from
Cardiff, Wales
Is Sky Mobile service always terrible in Cardiff? None of my apps (including the most important ones 👀) aren’t working!! @SkyHelpTeam
-
captains log
(@kirkyboy79) reported
from
Cardiff, Wales
Listening to the @SkySports commentary yesterday you should hang your heads in shame every 2 minutes biased to sheff utd it was embarrassing.i mean #nffc stuffed em and there was no great accolade for us .they where hoping the blades would score.hope we stuff on tues
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Kathryn
(@tweetkattweet) reported
from
Weston-super-Mare, England
@SkyHelpTeam It’s been nearly three hours now, that’s not a high volume, it’s ridiculous. Either poor staffing levels or poor customer service.
-
Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@SkyHelpTeam my sky a box will not reconnect to the internet. I’ve tried repeatedly for the last 2 hours and still nothing. No issue with the internet
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It's a Moose and a Sloth 🚲🚴🍷🍺🏉 🎸🎶🌈🎻🦥🪕
(@David_Moose) reported
from
Penarth, Wales
Anyone else @SkyHelpTeam TV down?
-
Riddy 🇬🇧 🦢🦢🦢🦢🏴
(@Riddy81) reported
from
Cardiff, Wales
If @SkySports don't show the south wales Derby, I swear I will cancel my sky subscription and going forward i will stream every game illegally to as many people as I can fit in my front room.. sort it out
-
Ryan Davenport
(@Welsh_Saint14) reported
from
Cardiff, Wales
@SkyHelpTeam Having issues regarding my account, we have re-joined sky but as I used my email address from previous account before we left im not being shown anything on the account,just had confirmation emails and text messages so can't see anything regarding reschedule
-
Tom Poole
(@TomPoole007) reported
from
Weston-super-Mare, England
@KatieMarieLFC @bbcthree @SkyHelpTeam might be able to help.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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albett wallerr
(@Pointmany) reported
@SkySports worst decision the kings ever made
-
mike dekkard
(@MDekkard54781) reported
@elitedigits @SkySports A perfect example of how **** these gongs are. Is there a better example of someone who should NOT be awarded anything. Other than a slap.
-
🦖Leonora Christina 🦕
(@JammersMinde) reported
@Virginmedia finally sent me a text at 13.04 today (13 hours later) to say there’s an outage, yet when I go to my account it says no issues in my area and I need an engineer. This happens every, single time I lose service. I was with @SkyUK for 2.5 years. Never had a problem!
-
Jack Worthington
(@Jackworthy95) reported
@SkySports very poor stream quality on the Wigan vs Huddersfield game. Get it sorted, not good enough
-
Threeness
(@John_8_58) reported
@_Tommy_Pickles @SkySports Hence why he got the knighthood, service for the beast
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Peter Alakembi of Design | 🎲👨🏾💻
(@peteralaks) reported
Not to mention the other services plus a full streaming service included. Though the most expensive is the TV licensing for the European leagues but considering that SkySports subscription is £22pm for just 9 sports channels, the subscription is heavily subsidised in Nigeria.
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mark potter
(@markpotter9) reported
@OneScouse @SkyUK Ring them , bluntly tell them to cancel your deal today , if they say you can’t as you in a contract, tell them you can’t take the money if the direct debit is cancelled, smile when they back down or massively reduce the increase to next to nothing .
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Emily Haynes
(@EmTay14) reported
@SkyHelpTeam Thanks for your help. Is there any way I can track progress of the repair without having to contact you again?
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Andrew sear
(@Andrewsear4) reported
@SkyCricket @SkySports The Aussies should have popped down B&Q before start of play.
-
Emily Haynes
(@EmTay14) reported
@SkyHelpTeam 2-5 days? How am I supposed to work? I know it’s not your fault but that’s awful. How can I go about claiming some money back from my monthly bill?