Sky Outage Report in Cardiff, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Cardiff come from postal codes CF24, CF14, CF11, CF5, CF23 and CF10.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 08: Problems at Sky
Sky is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Cardiff, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Newport, Caerphilly, Porth, Hengoed, Pontypridd, Weston-super-Mare, Barry, Penarth, Tonypandy and Tonyrefail.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
||
| Newport |
Internet | |
| Newport |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Nathan
(@nathchurch) reported
from
Newport, Wales
@SkySports You just don’t get it at all, do you? You constantly spout the same rubbish about how Steve Bruce was badly treated by the fan base! Incorrect!!!! Sure some people said some horrid stuff but that is the minority. He was never one of us, his record was shocking! Simples
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Kyle
(@Kyleeveritt) reported
from
Barry, Wales
@SkyHelpTeam looks like a "glitch" in the Panther warehouse has caused a delay with all #skyglass deliveries today. Panther have conveniently turned phone lines off. No one from Sky can update on why. probably a few people with same issue @MoneySavingExp
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Kelly Blake
(@KellyAnneBlake) reported
from
Wenvoe, Wales
@SkyHelpTeam internet connection is down again! It’s been awful the last couple of weeks. Sort it out!
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Kelly Blake
(@KellyAnneBlake) reported
from
Wenvoe, Wales
@SkyHelpTeam @ElinHeaphy What’s the point in ringing? The whole of CF5 is down again 🙄
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@SkyHelpTeam They’ve resent the setting but apparently can take 4hrs. So waiting … 3rd issue in as many weeks.
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Lisa Goddard
(@78LG) reported
from
Barry, Wales
@SkyHelpTeam Yes done all the tests. Says there may be an issue but no specifics - then all of a sudden it comes back on again. I’ve been experiencing random drops in my broadband for a few weeks now, as well as the big outage Sky had nationally the other week.
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Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@SkyHelpTeam my broadband is down but nothing saying there’s no known problems in the area on the service status checker, I know others are having the same issue. Cf63 area
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@SkyHelpTeam your service is getting worse & worse.
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Laura-Rose 🏴🏳️🌈
(@laurarose13521) reported
from
Cardiff, Wales
@SkyHelpTeam I know how to pay my bill my issue is with the text to verify the payment it can’t go through because my phone cut off
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam We have had no stop issues with Sky Broadway over the the last few months since the installation of Sky Q - with the lash engineer visit only on Friday - we pay a fortune for a second class service of late !
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Paul Little
(@paullittle1977) reported
from
Newport, Wales
How is McIlroy playing again this afternoon, hasn’t played well in months and poor this morning @SkySports @SkySportsGolf
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam Your test doesn’t show upload speeds which is exactly where the issue is ?
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Peter Robey
(@peterrobey) reported
from
Risca, Wales
@SkyHelpTeam Help needed please, Sky customer is shocking! I was promised a call from Sky technical support tonight at 7pm - no call! Very disappointed! Still no Broadband since installation of new Ultrafast 1. Just disgraceful!
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Laura-Rose 🏴🏳️🌈
(@laurarose13521) reported
from
Cardiff, Wales
@SkyUK I have a large phone bill. My phone has been cut off so I can’t receive texts or calls. I am trying to pay the bill but the payment won’t go through because the passcode text won’t go through See the problem? HELP
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GDog Starr
(@starr3126) reported
from
Weston-super-Mare, England
@Jedderzzz Agreed #rubbish should be on @SkySportsPL don't get these issues with them #SkySports
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Brother Biscuit
(@ThomasBroad1) reported
from
Cardiff, Wales
@jacobwyn29 @SkySports @premierleague Photo fix
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Andy Parfitt
(@hammerlad) reported
from
Barry, Wales
@SkySports Normal service resumes then 😜
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🏴Claire🏴
(@Dimclem_) reported
from
Cardiff, Wales
@SkyHelpTeam can you tell me why the Apple TV app is not working?
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Lisa Goddard
(@78LG) reported
from
Barry, Wales
@SkyHelpTeam no internet yet again! Come on Sky when are you going to sort these problems out? The issues are not in relation to all our individual routers - the internet keeps dropping out frequently for mass users across the country.
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Stu🐦
(@Teds_Tours27) reported
from
Tonypandy, Wales
@SkyHelpTeam Tried that. Some problem 😔
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Dean
(@_MartinDean) reported
@SkyHelpTeam Cheers JD. yeah just not happy with it since I signed up called once was due a refund which I never seemed to get but yeah I’ll check that link out and get in touch
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JEM040986
(@JEM040986) reported
@SkySportsPL @SkySports His arm was offside which you can't score from. Thats why it is a stupid rule. If it was was his foot or head i would get it but otherwise it just makes a mockery of the game.
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Stu
(@StuPope07) reported
@SkyHelpTeam This just links me to different troubleshooting issues. I need to know how to fix. Does the box need to be replaced? I can’t keep unplugging each time.
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Martin Nicholls
(@marv_ellous83) reported
@SkySportsNews @SkySports Nothing against Parker but this is a step down for Chisora.
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JPMelly
(@JPMelly1) reported
@sbagster @SkySportsPL @SkySports Not borderline. Clear foul throw-in. Ball never went behind the head. Goal should’ve been disallowed.
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Kips Superfit
(@KipsSuperfit) reported
@RegLewis @g77_ih @SkySports But fellow players heard it just review back the video and even complained to the ref apparently the ref never showed any reaction to Prague player is when players came in to strike too
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Phil Sykes
(@tubbytraveller) reported
@SkySports who is that idiot on the tv! Fulham could be 3-0 up! Are you serious? I’am a neutral and even I can see Leeds are ahead! Why do you always have idiots as pundits? 🤡
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Luke Pothecary
(@LukePoth123) reported
@SkyHelpTeam Broadband is up there with the worst, cant wait to cancel it
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Pete S Pasla
(@PaslaPete) reported
@SkyHelpTeam Its a sky bb and phone... please help as this will trigger off my anxiety
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#AnotherDayOnNormalIsland🚩🏳️⚧️🏳️🌈
(@atypicalbob) reported
@SkyHelpTeam It was the same message, that it could be down to bad weather - which we haven’t had - that there was nothing an engineer could do and we were to hold tight. Not really good when I’ve spent over £10k during my time with you.