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Sky Outage Report in Cardiff, Wales

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The latest reports from users having issues in Cardiff come from postal codes CF11, CF10, CF24, CF83, CF14 and CF37.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Cardiff, Wales 05/03/2025 00:00

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. TV (12%)

    TV (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Cardiff, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Pontypridd, Hengoed, Caerphilly, Newport, Tonypandy, Penarth and Rhoose.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomPontypridd Internet
United KingdomHengoed TV
United KingdomCardiff Internet

Community Discussion

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Sky Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • fubzy71 Carl Laity 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@fubzy71) reported from Barry, Wales

    What a day for Sky Sports to put a media blackout with everyone trying to find out if the Man Utd game is called off #MUNLIV #SkySports

  • jamestuck James (@jamestuck) reported from Cardiff, Wales

    @SkyHelpTeam apparently you’ve cancelled my mobile phone swap because I didn’t send my old phone back in the packaging you never sent me. It sure what more I can do because getting in touch with you is like trying to unravel the mystery of how the universe started. #helpme

  • daviddoodlebug 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Doodlebug BSc 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@daviddoodlebug) reported from Llantrisant, Wales

    @SkyHelpTeam Openreach say I has fttp. Your system says no. Why? I want to pay you more!!! Several emails and calls and not resolved. Last one to my wife was rude + condescending. Not happy. Due for renewal soon. If you want my business get it sorted.

  • WelshBish Tim Bishop (@WelshBish) reported from Maesycwmmer, Wales

    @SkyHelpTeam do you offer any boosters for WiFi? Im@just 4 meters away from the router in another room and it’s so slow

  • kiplin1995 kip (@kiplin1995) reported from Llanharry, Wales

    @SkyHelpTeam fibre down in Pontyclun, South Wales by any chance? #SkyDown

  • amphlett_sg #HelloMyNameIsSimon🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@amphlett_sg) reported from Cardiff, Wales

    @SkyHelpTeam my mother in law ordered multiscreen in December and has been paying for it but no Minibox can you help ? Tried online & phone but going round in circles!

  • faT_Taf_213 LeaveMyArseAlona (@faT_Taf_213) reported from Cardiff, Wales

    @DonVito29985036 @SkySportsPL @SkySports He did not square that ball to Sterling and he has never won a single trophy in his life. He will not win his first trophy with England. He’s not a winner & those are the facts . Come back when he’s actually won something of significance.

  • wenglishpaul Paul Scanlon 🏃‍♂️🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿🏃🎖 (@wenglishpaul) reported from Cardiff, Wales

    So after 20 years of being a @skytv customer. @SkyHelpTeam are happy to loose me as a customer absolutely disgusting attitude. To say I'm furious is an understatement #poorservice

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @SkyHelpTeam You need to employ more people. Everytime i have called over the previous 20 years with a problem i wait far too long. Customer retentions and sales answer far quicker! #sky

  • daviddoodlebug 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Doodlebug BSc 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@daviddoodlebug) reported from Llantrisant, Wales

    @SkyHelpTeam I’ll either find another provider or bide my time.... Still doesn’t excuse the poor attitude today and the shabby excuses I’ve been fobbed off with over the last 14 days

  • faT_Taf_213 LeaveMyArseAlona (@faT_Taf_213) reported from Cardiff, Wales

    @DonVito29985036 @SkySportsPL @SkySports They can’t win anything with a captain that has never lifted a single trophy in his career.Better off going with Hendo as captain,at least he knows what is needed to win trophies. Kane just wants individual glory.That is exactly why he never squared the ball to Sterling at the WC

  • gingio Shane Andrews MBE 💙 (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam hi, my sky Q and my other box that mirrors it hasn’t been working for 5 hours now. Is there an issue in Cardiff?

  • jamestuck James (@jamestuck) reported from Cardiff, Wales

    @SkyHelpTeam This is no help at all. I need to actually speak to someone but you don’t allow me. Ultimately the process to return my old device was not followed by Sky so never happened.

  • ricardofodol Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    @AndrewMorganRCT @skytv @SkyHelpTeam you're better this, help Cllr Morgan out

  • Colmitchell1 Colmitchell🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Colmitchell1) reported from Tylorstown, Wales

    @SkyHelpTeam my landline and broadband are not working again, I’ve tried to call and been on hold for 45 mins. It has not been working probably since Xmas

  • chrislay84 chris lay (@chrislay84) reported from Cardiff, Wales

    Aston villa vs Everton is the most played game in the history of top flight football. @skysports needs to explain why you treat it with such disrespect.... You are part of the problem with the so called "big 6". Shocking coverage, you should be ashamed.

  • MarkDav59132946 Mark Davies (@MarkDav59132946) reported from Tonypandy, Wales

    @SkySports can you tell me if people wanted to cancel their contracts early because of the extra charges in April if they would be allowed? I am sure if enough people did this you would soon change your mind. A company as big as yours and people are struggling enough with the

  • xWeLsH_DaZzLeRx Daz Llewellyn (@xWeLsH_DaZzLeRx) reported from Pontypridd, Wales

    @chrismuzza @SkyHelpTeam Here with you Chris. Sat down for movie night and my screen started buffering and lost connection. Contacted @Pornhub but it's not them. It's my Internet. I need to know if the plumber had fixed the shower for his sister!

  • ricardofodol Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    Very excited to be getting FTTP...fibre broadband... to the property Monday...years of intermittent issues hopefully gone...150 Mbps here we come @SkyUK

  • darth_noga Darth Noga (@darth_noga) reported from Barry, Wales

    How ******** does Martin Tyler get paid for commentary? @SkySports It’s like razor blades on your eyeballs

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • MarvManPro Marv Man (@MarvManPro) reported

    @SkyHelpTeam Classic response and no assessment of the situation to understand the level of severity of the issue, surely an ETA would have been established 6 hours after the issue was discovered 😑

  • wiseysince2016 charlene (@wiseysince2016) reported

    @SkyHelpTeam @SkyUK what’s happening with the outage in the ss8 area?

  • SenorFergie Ferg (@SenorFergie) reported

    @SkyHelpTeam It says there is no issues. But my internet is down

  • DJCC David Jervis (@DJCC) reported

    @SkyHelpTeam I will Louise. But, if you cannot help with this, I am not sure why you are there ! No offence. But please at least tell me you have passed all this on to your broadband team ?

  • vikkih110 vicki (@vikkih110) reported

    @SkyHelpTeam @SkyHelpTeam is the number a secret?? asked for it but u hav ignored! thats fine if u want me to cancel and take my business elsewhere!!

  • 0047_Imran Imran (@0047_Imran) reported

    @SkyHelpTeam I spoke to them this morning they said they will monitor the line and engineer didn’t even turn up yesterday evening. I have been having problems since 17/10 I was told someone would be in touch regarding compensation but I have not had any communication from you unless I call.

  • ScottRo89319521 Scott Robinson (@ScottRo89319521) reported

    @PaulKBUK @SkyHelpTeam @notasweknowitj1 Except that the majority of office workers now wfh on a regular basis. So basically Sky want even more money to guarantee a service that we already pay for you to provide. This is clearly not ok. When is this being fixed?

  • FinTechAndrew Andrew Smith (@FinTechAndrew) reported

    @SkyHelpTeam Says outage in your area

  • smileyblonde43 Johanna (@smileyblonde43) reported

    Between @SkyHelpTeam broadband being out and @O2 to refusing to acknowledge a problem in my area, today will be mostly spent not being able to work and having to catch up over the weekend.

  • gathmad Gareth (@gathmad) reported

    @SkyHelpTeam I closed my account in September, but a payment has just been taken for October. Also, the boxes to return equipment never arrived, and I need more time to return the equipment because I now live abroad and the person I left the equipment with is on holiday. Help!