Sky Outage in Caerphilly, Wales

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

 Some problems detected at Sky

Sky problems in the last 24 hours in Caerphilly, Wales

Sky Outage Chart in Caerphilly, Wales

June 26: Problems at Sky

Sky is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(58.62%)
TV
(19.68%)
Wi-fi
(11.53%)
Phone
(4.23%)
E-mail
(3.17%)
Total Blackout
(2.75%)

Sky Outage Map Near Caerphilly, Wales

The most recent outage reports and issues originated from Taff's Well, Cardiff, Hengoed, Mountain Ash, Tonypandy, Blackwood, Caerphilly, Pontypool, Pontyclun, Llanharan, Whitchurch, Porth, Newport, Barry and Risca.

Hengoed TV
Mountain Ash TV
Tonypandy TV
Blackwood Internet
Caerphilly TV
Blackwood Internet

Sky in Caerphilly, Wales Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Sky Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:
  • votejonathan Cllr Jonathan Bishop (@votejonathan) reported from Taff's Well, Wales

    @afneil The #BBC is a public service broadcaster. It should focus on content the profit-seeking firms like @SkySports would not give airtime to but nevertheless is of importance.

  • LShimumbi Lengg (@LShimumbi) reported from Cardiff, Wales

    @SionedHatcher @SkyUK Sky are shit and their employees about as useful as Anne Franks drum kit

  • martinhole31 Martin Hole (@martinhole31) reported from Caerphilly, Wales

    @SkyHelpTeam @SkyStore I was told this back in February and I still have to purchase the DVD option when buying downloads as my daughter is deaf and requires subtitles. I’m sure I’m not the only person identifying this problem

  • bnfwlr1989 Ben Fowler ⚡ (@bnfwlr1989) reported from Cardiff, Wales

    Apparently @Cymru (and other home nations) don't deserve to have the highlights for their most recent #EuropeanQualifiers on Sky Go, whilst only England do 🤷 @SkySports force us to buy their packages to watch it, and then can't be bothered to provide a full service.

  • beccacogbill Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @SkyUK bag of poo... trying to get onto my skygo and it's bloody telling me I ain't a customer.. over 20yrs I bloody have... 🤬😡

  • AndrewJHopkins Andrew Hopkins (@AndrewJHopkins) reported from Whitchurch, Wales

    @SkyHelpTeam Really disappointed in your customer service today. Andrew on the phone was great, but to wait 6 days for an engineer to fit a new Sky Q box with no TV whatsoever for the family is a disgrace. I only subscribe to #skysports for the cricket and now I will miss #CWC19

  • EllenParker6 Ellen Parker (@EllenParker6) reported from Cardiff, Wales

    @virginmedia 4 month countdown to get rid of you your customer service is beyond rude. Your technical support is lacking in manners and availability. @SkyUK we are on our way back sorry for leaving biggest mistake ever. We may have saved £20 but not worth the shit service

  • KatyElphaba Katy Evans (@KatyElphaba) reported from Porth, Wales

    Shocking service from @SkyUK - I find an offer that says ends in 7 minutes - I call the number linked and it says that department is closed. Call back before 8pm. It’s 7.52pm. Thanks sky what a pile of ****.

  • tobytyke69 Dave Briscoe 🐍🐻 (@tobytyke69) reported from Barry, Wales

    @SkyHelpTeam Your desktop app for watching Sky Sports is absolutely dreadful. It’s never worked properly, not that I have to use it often but today is barely watchable. Alternates between 20 seconds of decent picture and 20 seconds of blurring.

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Llanyrafon, Wales

    After watching the game back this morning, it’s even more embarrassing the performance of all the officials last night, both assistants made shocking decisions too. None more so that giving offside against Matt from a throw in. Poor analysis from @SkySports too which is a shame.

  • missrdwilliams3 Rebecca Williams (@missrdwilliams3) reported from Newport, Wales

    @SkyHelpTeam trying to use sky go and it says my user name and password are wrong. They arent wrong. Is there a problem your end

  • lovibond_matt Matt Lovibond (@lovibond_matt) reported from Risca, Wales

    Loving that Man Utd are now seeing the Ole Gunner Solskjaer that we had 9 months of at #Cardiff. The guy is not cut out for management and is getting by on that ******* goal in 99’. He will be the first manger gone next season #ManUtd #manutdvsmancity #SkySports

  • MattNavarra Matt Navarra (@MattNavarra) reported from Penarth, Wales

    Really annoyed with @bt_uk @SkyHelpTeam @SkyUK @NestUK_ today Got new BT ultra fast broadband hub installed but Sky Q and Nest can’t connect to wireless. Ongoing issue for many users and each company blames the other. Devices don’t interface in the network. HELP!

  • BradChanner Brad Channer (@BradChanner) reported from Cardiff, Wales

    @SkyHelpTeam This is a problem we have had for years. And everytime I ask for help, it never goes anywhere. This is a general complain about businesses struggling to make money when we haven’t got reliable internet. However I will PM you. Thanks for your response

  • Matthw_Thompson Matthew Thompson (@Matthw_Thompson) reported from Blackwood, Wales

    Surly there must’ve been some money down at a bookies to be DQ’d by biting #PriceAli #Boxing #SkySports

  • DullUddenCow 🐮 DullUddenCow (@DullUddenCow) reported from Abertillery, Wales

    @Doyley25lfc @SkyHelpTeam I have only had Sky Q three weeks and it’s been troublesome so far. Sound dropouts through cinema system, input issues with the box not recognising the input change and now UHD flickering. Plus my subscription has been hiked by £5 a month weeks after upgrading. Poor show.

  • gwilymb1945 GwilBallinger (@gwilymb1945) reported from Llantrisant, Wales

    @SkySportsPL @SkySports Interesting that people jump to conclusions based on media reports who themselves will not be privy to the full facts.Shame it has come to this but rather than make wild and in some cases stupid statements I will await the full facts and pray the club will act equitably.

  • TheExiledRobin The Exiled Robin (@TheExiledRobin) reported from Llantrisant, Wales

    @RADMags @SkyHelpTeam Cancel, Rich

  • Rehicknah Ryan Hill (@Rehicknah) reported from Pentyrch, Wales

    @GriffinSpurs @SkyUK Haha I don’t feel so bad now 😂😂

  • Jimbobeltom James Howe (@Jimbobeltom) reported from Barry, Wales

    @SkyUK Putting my sky bill up £8 a month, you absolute robbing bastards, time to cancel i think 🖕🖕🖕

  • brokenpier1 Gareth Thomas (@brokenpier1) reported from Cardiff, Wales

    Shocking service from @SkyHelpTeam - if anyone can recommend a decent internet provider I’d appreciate it.

  • VickyNannie Vicky (@VickyNannie) reported from Abercarn, Wales

    @duncanpoundcake @SkyUK @freesat_tv Best thing we did never looked back Sky is a rip off merchant

  • antheaking2 Anthea King School Dancing (@antheaking2) reported from Barry, Wales

    @SkyHelpTeam @SkyUK Ant technical problems in CF63 area please

  • RosskoKeniston Rossko [Finger Guns] (@RosskoKeniston) reported from Cardiff, Wales

    @SkyHelpTeam Very much so. Speeds and jumping up and down but apparently that was to be expected. Thanks very much for the speedy fix.

  • RosskoKeniston Rossko [Finger Guns] (@RosskoKeniston) reported from Porth, Wales

    Fair play to @SkyHelpTeam, called yesterday regards to a broadband issue. They sent an engineer out today and the problem was resolved. No messing around and got a discount on my next bill. Really quite impressed 👍

  • ThomasMumford Tom Mumford (@ThomasMumford) reported from Cardiff, Wales

    @SkyHelpTeam Apparently got a speed boost on my ‘fibre’ internet. If anything the speed has gone down!! Rubbish.

  • deandoubt Dean Jones (@deandoubt) reported from Cardiff, Wales

    So popped onto @SkySportsNews ap today to have a look pre @SixNationsRugby today. The video section @SkySportsRugby has 18 out of 19 video about England. As a @SkySports customer in Wales I find it baffling. @BBCSport far better at spreading coverage @WalesRugby #joke

  • dec1an123 Declan Facey (@dec1an123) reported from Tonypandy, Wales

    @SkySports I know let’s show the @RangersFC and @AberdeenFC instead of of @ManCity @Everton clueless nobody wants to watch that shit

  • NatalieHopkin2 Natalie 🐿🏴󠁧󠁢󠁷󠁬󠁳󠁿🦋🐺🦋🏴󠁧󠁢󠁷󠁬󠁳󠁿🐿 (@NatalieHopkin2) reported from Henllys, Wales

    The day just goes from bad to worse. Wake up with a huge faceache (I won’t say migraine but it’s sinus pressure) then helping someone to stop being taken for a ride, get home and bloody @SkyUK box not working. The attitude from the Asian call centre made me put the phone down 1/2

  • DjGiggsy Giggsy (@DjGiggsy) reported from Pontypridd, Wales

    @NigelBlues @BBCMOTD @SkySports I quite like her, she raises more valid points than some of the others. It’s just the fact it’s a woman being more knowledgable about football that’s got some people’s backs up. The amount of stick she gets isn’t fair. There are far worst pundits working daily for the BBC/Sky etc

  • kazjasn Jason Massey (@kazjasn) reported from Cardiff, Wales

    @SkySports **** off. The American football is bad enough. Cat super bowl!! You are ***************.

  • charlalicia22 Charlotte Alicia Yeo (@charlalicia22) reported from Pontnewydd, Wales

    I am NEVER getting @SkyUK broadband ever again, paying for a service that I am not receiving and been told “wait a few days an engineer might show up.” JOKE

  • Mavis_Davies9 Gareth Davies (@Mavis_Davies9) reported from Bargoed, Wales

    @thelawns @SkyUK @SkyHelpTeam Yes field based not part of the call centre support

  • sowadally Stewart Owadally (@sowadally) reported from Cardiff, Wales

    @Mark_Hus @SkySports Souness has got a proper problem with Pogba. It's weird

  • jamesianosborne James Osborne (@jamesianosborne) reported from Cardiff, Wales

    @michaelck1972 @Bateseyboy @TerryMordecai1 @SkySports @SkyUK Hope so. But the idea that competition makes things cheaper is fake. All it does is require multiple subscriptions. I don't pay for BT (use dad's stream login) because the CL is mostly boring and they always have the "last choice" prem games. Watch the price of Prime jump next yr

  • jamesianosborne James Osborne (@jamesianosborne) reported from Cardiff, Wales

    @michaelck1972 @Bateseyboy @TerryMordecai1 @SkySports @SkyUK That's fair enough. But that's a different issue to just the cost. I also watch A lot of NFL/WWE/F1/Rugby on Sky, plus the ability to record and on-demand. I *would* cancel if Man Utd sold a " TV Season Ticket" and I think that will happen eventually.

  • PHOENIXS80 MIKE NEATE (@PHOENIXS80) reported from Llantwit Major, Wales

    When your Sky WiFi is STILL that bad you can’t even load the screen to do a Speedtest!!!!! Shocking @SkyHelpTeam

  • cdleaden Ciaran Leaden (@cdleaden) reported from Barry, Wales

    @chrisbarlow_mh @cineworld Totally agree. I have stopped going to cinema because of my hearing and rely ever more on subtitles. Not just cinemas however @SkyUK provides a totally unacceptable poor service for those of us with hearing issues @DeafInstitute

  • Niko_B Niko Burton (@Niko_B) reported from Cardiff, Wales

    @SkyUK You're 48 hours are up and surprise surprise NOTHING!! please come and remove your rubbish and take the dish off my wall... Now!!! @bt_uk don't let me down like @SkyUK

  • crock_daniel Daniel Crocker (@crock_daniel) reported from Hendreforgan, Wales

    @Budda876 @SkyUK @SkyHelpTeam As a SkyQ customer also paying the price i do. If it isn't sorted before xmas i'll be cancelling 100%

  • crock_daniel Daniel Crocker (@crock_daniel) reported from Hendreforgan, Wales

    @SkyUK Absolutely shocking customer service. No satellite signal due to the bad weather and an engineer can't come until Jan 3rd !!!!

  • Niko_B Niko Burton (@Niko_B) reported from Cardiff, Wales

    Now @SkyUK you useless *****!! can't find my order!! Great.. We'll done you've only ****** me about for 2 weeks!! #shit #sortitout but you still want paying. Goons! #complainagain

  • Niko_B Niko Burton (@Niko_B) reported from Cardiff, Wales

    Well @SkyUK you promised to send new router and install fibre first thing and there would be no problem or down time, nothing is WORKING, NO ROUTER, NO PHONE, NO INTERNET CONNECTION, NO TV!! YOU'RE SHITE!! #usless #skybroadband #whyamipayingyou #newit #pissmearound

  • garethjspencer Gareth Spencer (@garethjspencer) reported from Taff's Well, Wales

    @SkyHelpTeam Thanks, this is now working. Guess you would have tweeted this as a service update yesterday, wish I’d have spotted it, would have saved a few confused hours 😂

  • Max25143798 Max (@Max25143798) reported from Newport, Wales

    @JamieTennant3 @BoxingArmchair @josephcb10 @EddieHearn @SpecialKBrook @JOSHPBK @jono_carroll @afowler06 @KidGalahad90 @SkySports @DAZN_USA @147 Khan knows he's had the better career n better cv , n he'll always hold that over kell if he fights kell n losses all those names he's fort mean **** all to 🇬🇧fans n I think kell beats him n he knows it imo!🥊

  • GregTOxley Greg Oxley (@GregTOxley) reported from Cardiff, Wales

    @SkyUK Hi @SkyUK if it was left to me I would change but unfortunately it’s a student property ... Terrible service from them - the WiFi is also extremely slow apparently because ‘there’s a few of us’ that live here

  • vjjanes Vicky J.Janes (@vjjanes) reported from Tylorstown, Wales

    @SkyHelpTeam No service ! Normally means no calls etc ! Estimated time if you could please on service returning. Thanks .

  • vjjanes Vicky J.Janes (@vjjanes) reported from Tylorstown, Wales

    @SkyUK Hello !!! Existing customer about to upgrade here !! Need help please ! Anyone going to answer a simple question or will that be tomorrow now ! Come on you get a fare chunk of £ off me a month 😊

  • vjjanes Vicky J.Janes (@vjjanes) reported from Tylorstown, Wales

    @SkyUK can you help please ! Live chat busy again & phones 20 minutes to talk !

  • MHatherall Mike Hatherall (@MHatherall) reported from Newport, Wales

    @SkyUK Who said anything about paying . And SKY was just as bad

Sky Issues Reports

Latest outage, problems and issue reports in social media:
  • Siobhy_83 Siobhán (@Siobhy_83) reported

    @emmalouisebarr @ethangravestock @SkyUK Mine has also been down a week. Stopped working last Wednesday. Prior to that it kept cutting out. I’m seriously considering changing providers.

  • snoobzie Shaun (@snoobzie) reported

    @SkyHelpTeam Afternoon, I raised an issue with router firmware on the phone app, and was flagged for downgrade. A couple of days later I get a txt asking if my issue is resolved. I reply no and I've had no response for nearly a week

  • ArtsyHerbiVore ArtsyHerbivoreⓋ❦ (@ArtsyHerbiVore) reported

    @SkyHelpTeam I HAVE kept previous number. That’s definitely the line in use. It’s also the number registered in my Apple ID info on phone. HOWEVER, it’s not the number appearing on people’s phones when I text them. Bizarre. Your link won’t help as it’s about keeping old number. I’ve done that

  • IamCarrieagain Carrie (@IamCarrieagain) reported

    @SkyHelpTeam Restarted my mobile and I now have service on my 'phone as well as TV. False alarm @SkyHelpTeam

  • SarahTaylor91x ♡ Sarah ♡ (@SarahTaylor91x) reported from Greetland, England

    Probably the worse customer service I’ve ever seen @SkyUK ..

  • louisew2012 Louise Cowings (@louisew2012) reported

    @SkyHelpTeam Excellent customer service from Hassan 👍

  • ngriffiths2 Nicola Griffiths (@ngriffiths2) reported

    @SkyUK @SkyHelpTeam Terrible customer service. Trying to cancel father-in-laws Sky TV, on phone for half an hour enduring hard sell tactics. Thank God he had me to talk on his behalf, feel sorry for elderly and vulnerable who have no one to help them. Disgusting.

  • BryonyRelihan Bryony relihan (@BryonyRelihan) reported

    Worst decision I made going with @SkyUK broadband. Never bloody works! 🙄

  • stanloi Stanley ChunFai Pang (@stanloi) reported

    @SkyHelpTeam Ok. That’s great. While you fix it we are going to upgrade to boxsets. Any idea on an ETA

  • NickWatts1988 Nick Watts (@NickWatts1988) reported

    @virginmedia I did - no help there. Was sent to the customer service team, then technical team, now waiting for the customer service team again. I just need to know how long I have left in the contract before @SkyUK can buy me out.