Sky outages and service status in Caerphilly, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Caerphilly, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received May 18, 1:59 PM GMT+1.
- Internet (59%)
- Wi-fi (18%)
- E-mail (14%)
- Total Blackout (5%)
- TV (5%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 19: Problems at Sky
Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Caerphilly, Wales
The most recent Sky outage reports came from the following cities: Hengoed, Bargoed, Ferndale, Cardiff, Newport, Blackwood, Cwmbran, Caerphilly, New Tredegar, Treharris, Pontypridd, and Tonypandy.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed
|
Internet | 1 day ago |
|
Bargoed
|
TV | 2 days ago |
|
Ferndale
|
Internet | 3 days ago |
|
Cardiff
|
Wi-fi | 4 days ago |
|
Newport
|
Internet | 4 days ago |
|
Cardiff
|
Internet | 7 days ago |
Nearby cities with recent reports
Community Discussion
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Sky Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Alun Thomas (@alunT) reported from Cardiff, Wales@SkyHelpTeam How can you not provide 24 hours support? There is obviously a national #sky crisis #skydown
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Emma ๐ณ๏ธโ๐๐ณ๏ธโโง๏ธ๐ค๐ช๐บ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@EmmaLouiseTho13) reported from Mountain Ash, Wales@SkyHelpTeam what exactly am I paying for? Our broadband has been down since 3pm... This is ridiculous ๐
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly ยฃ20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Alun Thomas (@alunT) reported from Cardiff, WalesIt has been down for over 12 hours now @SkyHelpTeam when should i expect my broadband, security, ring doorbell and Sky Q box to be up and working? #skydown #skybroadband
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Andrew Newman ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@andyn63) reported from Cardiff, Wales@SkyHelpTeam Hi sky. Our internet is not working and neither is it working for several of my neighbours. Any news on whatโs going on? Thanks. CF5 6XR. ๐๐ผ
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Thom (@thomjamesmcc) reported from Cardiff, WalesIs Sky Mobile service always terrible in Cardiff? None of my apps (including the most important ones ๐) arenโt working!! @SkyHelpTeam
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Laura-Rose ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐ณ๏ธโ๐ (@laurarose13521) reported from Cardiff, Wales@SkyUK I have a large phone bill. My phone has been cut off so I canโt receive texts or calls. I am trying to pay the bill but the payment wonโt go through because the passcode text wonโt go through See the problem? HELP
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales@SkyHelpTeam your service is getting worse & worse.
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Jo (@the_real_Jo74) reported from Aberdare, Wales@SkyHelpTeam @skycusterservice your internet & mobile service is down. Can you please say why and when it is likely to running again plz?
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Laura-Rose ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐ณ๏ธโ๐ (@laurarose13521) reported from Cardiff, Wales@SkyHelpTeam I know how to pay my bill my issue is with the text to verify the payment it canโt go through because my phone cut off
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Paul Scanlon ๐โโ๏ธ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐๐ (@wenglishpaul) reported from Cardiff, WalesSo after 20 years of being a @skytv customer. @SkyHelpTeam are happy to loose me as a customer absolutely disgusting attitude. To say I'm furious is an understatement #poorservice
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Shane Andrews MBE ๐ (@gingio) reported from Cardiff, Wales@SkyHelpTeam hi, my sky Q and my other box that mirrors it hasnโt been working for 5 hours now. Is there an issue in Cardiff?
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Big Poppa Nash (@edg_hx) reported from Porth, Wales@SkyHelpTeam are there still issues in Wales? Iโm stuck with no internet trying to work from home
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Brother Biscuit (@ThomasBroad1) reported from Cardiff, Wales@jacobwyn29 @SkySports @premierleague Photo fix
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Barry Webster (@BarryWebster79) reported from Pontypridd, Wales@SkyHelpTeam yet another Broadband outage. Any update on when itโs likely to be fixed?? You say Cardiff and the South West, but the problem seems to be the whole of South Wales not just Cardiff
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Tania Davies (@TanJanDav) reported from Cardiff, Wales@SkyHelpTeam They cut me off after they send a text!!! So frustrating. I am calling the published customer service number!!! I have tried all suggested directives in the website I just need help from a human !!
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Kelly Blake (@KellyAnneBlake) reported from Wenvoe, Wales@SkyHelpTeam @ElinHeaphy Whatโs the point in ringing? The whole of CF5 is down again ๐
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Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales@AndrewMorganRCT @skytv @SkyHelpTeam you're better this, help Cllr Morgan out
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Ryan Davenport (@Welsh_Saint14) reported from Cardiff, Wales@SkyHelpTeam Having issues regarding my account, we have re-joined sky but as I used my email address from previous account before we left im not being shown anything on the account,just had confirmation emails and text messages so can't see anything regarding reschedule
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Alun Thomas (@alunT) reported from Cardiff, Wales@SkyHelpTeam You need to employ more people. Everytime i have called over the previous 20 years with a problem i wait far too long. Customer retentions and sales answer far quicker! #sky
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Smith (@RobSmit86698801) reportedSound on #Salford v #Grimsby is awful #skysports
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Barbara Mitchell (@Oo_2_Oo_2_b) reported@KildareGunner @SkySports Why, why, why do they have them commentating on our games! Theyโre terrible pundits at the best of times.
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Ste C (@ste081081) reported@SkySports Possibly the worst season in F1 history
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Oliver Jacobs (@OliJacobs4) reported@AFC_Gooner_Mark @SkySports Mark you need severe help and your son should leave home asap. Iโd be ashamed to have a dad like you.
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Mikey (@MikeyBagels_Lox) reported@SkySports Feel bad for the squad. Have to watch his antics again
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TC ๐ (@48TeeCee) reported@iRuntheshow1 @SkySports I could live with Robertson. Boyd however, should be told to get to ****-nothing but a bitter ***
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tomthumb845 (@tomthumb845) reported@RobGemmell1 @SkySports ******* awful from Sky and those ******* awful half time interviews. Just **** off.
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Richard Grant-brown (@Rich_GB75) reported@John_W_Henry @LFC @SkySports 45 years and I have never been soo disappointed! This season has been a disaster The most amount of defeats and this is tolerable?
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Dom (@DomMck14) reported@AFC_Gooner_Mark @SkySports **** timing but totally respect that, education has to take priority unfortunately in my opinion.
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Mark Kelly (@SparksK21) reported@SkySportsBoxing @SkySports No one wants to see that again, very uncomfortable beat down and this one could well be worse.