Sky outages and service status in Caerphilly, Wales
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Full Outage Map
- Sky generated 1 outage signal in the last 24 hours around Caerphilly, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Apr 8, 1:37 AM GMT+1.
- Internet (40%)
- Total Blackout (20%)
- Wi-fi (20%)
- TV (20%)
The latest reports from users having issues in Caerphilly come from postal codes CF83 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Caerphilly, Wales
The most recent Sky outage reports came from the following cities: Caerphilly, Newport, Cardiff, Blackwood, New Tredegar, Hengoed, Treharris, Pontypridd, Tonypandy, Cwmbran, Merthyr Tydfil, Mountain Ash, Pontyclun, Porth, and Bargoed.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly
|
Wi-fi | 22 hours ago |
|
Newport
|
Wi-fi | 1 day ago |
|
Cardiff
|
Wi-fi | 2 days ago |
|
Cardiff
|
Internet | 2 days ago |
|
Cardiff
|
Internet | 9 days ago |
|
Blackwood
|
Internet | 10 days ago |
Community Discussion
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Sky Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Tania Davies (@TanJanDav) reported from Cardiff, Wales@SkyHelpTeam They cut me off after they send a text!!! So frustrating. I am calling the published customer service number!!! I have tried all suggested directives in the website I just need help from a human !!
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Andrew Newman 🏴 (@andyn63) reported from Cardiff, Wales@SkyHelpTeam Hi sky. Our internet is not working and neither is it working for several of my neighbours. Any news on what’s going on? Thanks. CF5 6XR. 👍🏼
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Kevin D 🏴🍺🏒🏳️🌈 (@kev_Cymru) reported from Cardiff, Wales@SarahBell85 @SkyHelpTeam It’s down in Cardiff too so unlikely your device
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales@SkyHelpTeam guys do you have a telephone number where I can speak to someone? Your automated service just keeps going around in a circle & repeating its self.
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Tania Davies (@TanJanDav) reported from Cardiff, Wales@SkyHelpTeam how do I get to talk to a human at customer service? I keep calling and the computer texts me a link to the website. You have already done that.!this is shocking service
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Shane (@gingio) reported from Cardiff, Wales@SkyHelpTeam hi, I’m not happy that I’ve had numerous conversations with your team about returning my router and despite them confirming you received it back you’re now charging me. Please help.
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Shelley Bellamy (@Bestyroo) reported from Dinas Powys, Wales@SkyHelpTeam hi we are waiting for our new router dispatched 30 Nov, tracking info says estimated arrival 28Nov. Still not arrived. Are we talking Nov 2021?? because if so, work are going to be super pissed off when I tell them on monday. Help please!! 🙏
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Tania Davies (@TanJanDav) reported from Cardiff, Wales@SkyHelpTeam Good morning, I have been having issues with my broadband for 3 weeks. Randomly my devices will not connect to the internet. The amber face appears as well as flashing on occasion . Seems to happen on a weekend and in the Evening? Can you help? Thanks
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James Moss (@UKEmpLawyer) reported from Newport, WalesReally trash #skybroadband again. My kids have been complaining this evening as they've been dropped out of xbox games mid-game due to crap wifi. It's not the speed or service we should expect & we still haven't received the booster promised! #poorcustomerservice @SkyHelpTeam
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Ross Pearce (@MRosspearce) reported from Cardiff, Wales@SkyHelpTeam Hello, I just want to register a problem with my Sky Q box. It is noisy and needs regular re booting.Also the connection with the mini box is unreliable. I would like an engineer to call but don’t want that to happen during the Covid pandemic.
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Kevin D 🏴🍺🏒🏳️🌈 (@kev_Cymru) reported from Cardiff, Wales@SkyHelpTeam broadband is down, is there an outage in the Cardiff area ? #cardiff #skybroadband
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Sarah Harvey (@sarahtattoo13) reported from Abertridwr, Wales@SkyUK Hi, I upgraded and activated my free year of discovery+ but everytime I try to use it on my box its says I need to upgrade? Can you help please? 🙏🏼🙏🏼
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Mikey Roberts 🏴 (@mikeyroberts81) reported from Cardiff, WalesHey @SkyHelpTeam any chance you can stop slowing down my broadband? I know what the trick it, to make me upgrade to a 'faster service'. What I'll do instead is find a better provider.
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andrew corten (@AndrewCorten) reported from Newport, Wales@GNev2 how ******** do @SkySports allow such a biased prick like you commentate on a Man U game ? You are a disgrace #biased #disgrace
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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James Moss (@UKEmpLawyer) reported from Newport, Wales@lairy72 @SkyUK If they make any admissions of poor service/promise to do anything for you (e.g. send a router/booster) ensure you get them to email you written confirmation whilst you are still on the phone with them, or they'll deny it was ever said & won't be able to locate recording of call!
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Henry Field Assoc CIPD (@henryf2409) reported from Cardiff, WalesHelped my nan sort her @SkyUK bill today. really helpful service happy with the outcome... But she's in her 70s and has been allowed to have her bills increase to between 130-160 per month for over 2 years... Surely Safeguarding volunerable customers should stop that happening!?
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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James Moss (@UKEmpLawyer) reported from Newport, Wales@100Climbs @ibiza74pete1 Brilliant! Snag is, though I threaten to do this, the kids know I need to keep it on in order to run my business! Does anyone know if it's possible to divide the wifi signal so I can keep one channel on (password protected) but switch off the other? I use Sky. @SkyHelpTeam
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Glenn Holloway (@glenn_nnelg9) reported from Llantrisant, Wales@SkyHelpTeam Again sky mess our broadband up. Without broadband for almost a month and now you turn it back off again and you can't turn it back on until the 7th of Jan. #workingfromhome #nointernet #help
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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john hinchliffe (@johnboy071167) reported@EleanorRoper @SkySports @DillianWhyte I’ve no doubt that Dillian will give a good account of himself no matter what happens,he will give it his all that’s for sure,they talk about Fury’s problems but Whyte’s upbringing like something you just can’t make up,good luck 🥊🥊
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steven cale (@stevencale) reported@realjohnmurphy @SkySports Yes, the referee's in the EFL are atrocious! I see it game in game out in the championship piss poor decisions made by clowns who don't understand the game only know the rules and apply them wrong half the time.
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Sam (@Sam74690670) reported@SkySports Why do sky expect United players to suddenly get up to Liverpools level? Liverpool arguably the best team in the world and United not even close. They got battered coz Liverpool have world class players and United don’t. Pointless going after players when recruitment is the issue
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Alain Mathieson (@AlainGizmo) reported@Sam74690670 @SkySports They literally said Man United have one of the most expensive squads ever assembled. Those players have quality, its their attitude and sense of entitlement thats the problem. You don't just buy players for their quality, you buy them for their character too
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𝕃𝕚𝕧💃 (@xoliviajayne) reported@SkyHelpTeam done online chats on website been on website spoke to someone to cancel just tv package as out of contract spoke to someone they put me on hold now hung up on me????
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mark reader (@pompeyroyal1978) reported@SkySports 10 years, moyes, van gaal, mourinho, ole and ralf and people on here still believe it's managers fault. Starts at top, then poor recruitment. Players with bad mentality not built for mam utd
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Pete Allen (@PeteAll20949340) reported@OpenreachHelp @skyUK Today marks the two week anniversary of my landline and broadband failing. Openreach can't (won't) tell me what's wrong (I'm not their customer) and sky simply blame Openreach with no indication they're chasing Openreach up at any point. A 'not yet fixed, ..
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Bilal Ahmed (@BILAL_AHMED97) reported@SkyUK I’ve been a sky customer over 8 years now and I’ve just put my cancellation in as Virgin are cheaper for TV by miles! Shame no one’s actually bothered to keep me there. Anyone able to look into this?
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Rich T (@cougarric) reported from Keighley, England@webby179 @SkyHelpTeam Have you had any response to this? I’ve mailed their support but no reply yet.
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ijuswanagetlean (@ijuswanagetlean) reported@SkySports It's embarrassing after the team you put out, shitest worst manager I've ever seen tbh.