Sky Outage Report in Caerphilly, Wales
Problems detected
Users are reporting problems related to: tv, internet and wi-fi.
The latest reports from users having issues in Caerphilly come from postal codes CF83.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 01: Problems at Sky
Sky is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (50%)
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Internet (33%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Caerphilly, Wales
The most recent Sky outage reports came from the following cities: Newport, Cardiff, Hengoed, Abertillery, Tonypandy, Barry, Cwmbran, Caerphilly, Penarth, Pontyclun, Aberdare, Pontypool, Blackwood, Pontypridd and Merthyr Tydfil.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Newport |
Internet | |
| Cardiff |
TV | |
| Newport |
Internet | |
| Hengoed |
TV | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Rhys Davidson
(@TheRhysDavidson) reported
from
Cathays, Wales
@SkySports is **** … 3 sets of adverts during half time!
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Andrea Williams
(@Amdreaw) reported
from
Pontypridd, Wales
@GNev2 @SkySports Oh yeah how embarrassing is this game absolutely disgraceful never seen such a disgraceful bunch as today .😡😡😡😡😡😡
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newman40
(@newman40) reported
from
Merthyr Tydfil, Wales
Getting very bored of this #FSG selling #LFC and Bellingham and all the other **** now if im honest. Unless i see it on Skysports news im not even going to acknowledge it. Rant over 😠
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Mark Shepherd
(@markshepherd) reported
from
Newbridge, Wales
Thanks @skyuk! Been waiting 12 days for an engineer and then this morning he doesn’t turn up. Next available appointment now is the 5th January which if I miss, cancel or reschedule may cost me £25 🤬 Netflix it is for Christmas then. Merry Christmas @SkyHelpTeam
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Tim Learmonth
(@t1mlea) reported
from
Tylorstown, Wales
I swear we need to change ISP and TV providers. Nearly all of our channels don't get signal all of a sudden and the apparently 30Mbps Internet keeps cutting out. Doing my head in now @SkyUK
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Sam Rees
(@SamReesCS) reported
from
Newport, Wales
@SkyHelpTeam really disappointing customer care lately from Sky. Seems as when you’ve transferred call centres abroad, the level of care, support and knowledge has dropped significantly. Call for one simple account change and the guys amends all my packages to curate the deal he
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Berts Back 🇧🇧
(@berts_back) reported
from
Cardiff, Wales
@SkyHelpTeam @WeAreOpenreach Somebody is lying again 2nd visit today & fibre still won’t be fitted until another visit. So that will be 3 visit 3 appointments. Getting pissed off now was told it will be sorted today🤬will definitely be looking for a refund as service is 💩
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Neil
(@neil_roberts_) reported
from
Cardiff, Wales
Sky Broadband is shite @SkyHelpTeam I have ultrafast plus and yet download speeds are way below what you say, streaming is slow and the wifi doesn’t reach every room. Talking to someone about it is a 45 minute wait. What’s the point? Useless
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Tim Powell Legacy Supporter of 40 years
(@timscoreboard) reported
from
Taff's Well, Wales
@maxwoody84 @Utd_76 @SkySports Cancel the subscription and tell them why when asked. It's what I did
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jason fenard
(@jason_fenard) reported
from
Cardiff, Wales
Anyone else in the Cardiff area having @SkyUK internet problems? We have had no internet connection since yesterday. Some online sources reporting widespread outage but Nothing official on Sky site that I can find?
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Phil Jones 💙💛
(@peedeejay) reported
from
Bargoed, Wales
@SkyHelpTeam how much longer do we have to wait for you to sort your outage problem 🤬🤬
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Noga Fett
(@darth_noga) reported
from
Barry, Wales
Absolutely shocking service from @virginmedia a 47% price increase for a customer of over 25 years and would rather lose a customer than give us a deal that new customers get. @BTCare @SkyHelpTeam can you do any better?
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Stacey Worboys
(@StaceyWorboys) reported
from
Pontypridd, Wales
@SkyHelpTeam is there issues with using the SkyGo app on iPhone? I’ve been unable to use it for a few weeks now. Doesn’t do anything when I try to watch something, just black screen with loading cog.
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Louis Moore
(@mrlouismoore) reported
from
Bargoed, Wales
@craigreddy @SkyUK One of the boys suggested it to me, pal. Never thought of going with them but he said he’s never had a problem and signal has never dropped. Get a £70 reward voucher as well apparently!
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🏴Claire🏴
(@Dimclem_) reported
from
Cardiff, Wales
@SkyHelpTeam it is not even 14 days since I joined Sky and my Q box has to be replaced. Do you think this is acceptable? I look forward to hearing how you intend to compensate me for the inconvenience and poor ‘service’.
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Emma 🏳️🌈🏳️⚧️🖤🇪🇺🏴
(@EmmaLouiseTho13) reported
from
Mountain Ash, Wales
@SkyHelpTeam what exactly am I paying for? Our broadband has been down since 3pm... This is ridiculous 😒
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Thom
(@thomjamesmcc) reported
from
Cardiff, Wales
Is Sky Mobile service always terrible in Cardiff? None of my apps (including the most important ones 👀) aren’t working!! @SkyHelpTeam
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Matt Addicott
(@mattaddicott) reported
from
Mountain Ash, Wales
@SkyHelpTeam broadband down CF45 South Wales ?
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captains log
(@kirkyboy79) reported
from
Cardiff, Wales
Listening to the @SkySports commentary yesterday you should hang your heads in shame every 2 minutes biased to sheff utd it was embarrassing.i mean #nffc stuffed em and there was no great accolade for us .they where hoping the blades would score.hope we stuff on tues
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Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@SkyHelpTeam my sky a box will not reconnect to the internet. I’ve tried repeatedly for the last 2 hours and still nothing. No issue with the internet
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ethan
(@ethanms10) reported
@SkyHelpTeam I was promised £25 from your complaints team, £20 from the setup fee I had to pay because of your mess up and still not had either of these in my account. Cancelled my service now.
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Stuart Old
(@stustar1984) reported
@SkyHelpTeam Looks like was fixed through the night. Was an area issue. Just frustrating experience to start with
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Jo Jo
(@JoanneTatchley) reported
@SkyHelpTeam Nothing. As expected. Didn't call Friday as I was told would happen. Called Monday at school pick up time, bad line, disconnected ... haven't heard since. I'm currently writing up my independent complaint
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Michael Horgan
(@mjhhorgan72) reported
@SkyUK paying for 1gb broadband and for the last three nights receiving under 100mb. Also, the stupid sky puck has to be reset every raving to watch the tv. Truly terrible products !! And we are on our third router.
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Gareth
(@gareth1927_) reported
@SkyHelpTeam Hi, I'm messaging on behalf of my mum, who is currently waiting for a visit from an open reach engineer. She has spoken to operatives but is not getting anywhere. This should have been done on the 25/26 June and again yesterday. Help!
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sk1n1873
(@SK1N1873) reported
Thats 2 signings and both were broken by SkySports. Safe to assume Sky will be the go to media under the new owners.
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Jessica
(@__jessicashaw) reported
@SkyUK I need an email to put a complaint in I am disgusted with your company and how I’ve been treated!!
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mick harkin
(@mickharkin68531) reported
@SkyHelpTeam @DanielDm27 Gm why don't you help you are part of help team
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(@I_Dont_Lie) reported
@SkyHelpTeam I've decided to leave after 20 years being a customer - that's how bad Sky is now. The phone service is disgusting. Not even exaggerating at least 80% i speak to don't understand the English language are are extremely rude. I spoke to a manager and he kept speaking over me!
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Daniel Matthews
(@DanielDm27) reported
@SkyHelpTeam Hi. I’d like to make a complaint please. I don’t appreciate your engineers lying to me and tricking me into signing up for services I didn’t really want saying that the free trial wouldn’t continue unless I authorised it. I’ve now lost £47.20 because of this