Sky Outage Report in Caerphilly, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Caerphilly come from postal codes CF83.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 22: Problems at Sky
Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (66%)
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Wi-fi (13%)
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TV (10%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Caerphilly, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Hengoed, Tonypandy, Newport, Pontyclun, Abertillery, Bargoed, Caerphilly, Mountain Ash, Cwmbran, Blackwood, Merthyr Tydfil, Penarth and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Hengoed |
Wi-fi | |
| Hengoed |
Internet | |
| Cardiff |
Internet | |
| Tonypandy |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Gavin Glover
(@Gavlaa) reported
from
Marshfield, Wales
@c7_OllyClifford @SkySportsPL @SkySports The technology is fine, the people officiating are the problem. So many wrong calls its embarrassing
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Gareth Alan
(@GenghisCANN) reported
from
Merthyr Tydfil, Wales
@SkyUK is there am issue with sky broadband this evening? My connection has been rubbish for several hours now!
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Paul Smith
(@PaulSmith83) reported
from
Mountain Ash, Wales
@SkyHelpTeam can someone help me out please? I am speaking to someone called Aaron who is insisting on not helping me! Paying £42 a month for 2.5mbs broadband. He admits there’s a fault but won’t do anything about it.
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Paul Smith
(@PaulSmith83) reported
from
Barry, Wales
Lol at Azpilicueta forgetting to take the knee and pelting down the wing instead. @ChelseaFC @SkySports #palvche
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Caroline
(@CarolineWhitta5) reported
from
Penarth, Wales
@SkyUK I am getting constant calls telling me they will cut off my internet. I am an elderly customer and is this a scam
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Nicola Bennett(Soal)
(@7PechodMarwol) reported
from
Aberaman, Wales
@SkyHelpTeam I have sent a message. Really hope you can help with this. It’s very stressful got them
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
******* @SkyUK hub not working again, this daily occurrence @skyhelpteam doesn't half help my complaint with @ofcom
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Lee Mason
(@pablo3479) reported
from
Cardiff, Wales
@SkyHelpTeam I'm trying to watch live TV on my android phone through WiFi but the following message keeps appearing: 'A playback error occurred - please try again'. I've tried everything possible but having no joy. Please help
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NetballWales
(@NetballWales) reported
from
Cardiff, Wales
Loved #womenssportsdebate on @skysports - 2 hours of great and interesting chat. But can’t help but feel there wasn’t any debate? A dozen people agreeing with one another doesn’t help... #StepOutsideTheEchoChamber
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Young Ones Clubs Ltd.
(@Youngonesclubs) reported
from
Pentyrch, Wales
@skyhelpteam I have had poor WiFi coverage at my home for months, I have tried calling but as I am not vulnerable or Over 70 I can not get help. I have tried all the tips on website, It needs a booster. Can you please help?
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam hi I’m not sure if I’ve downloaded a rental. I wanted it for Sunday as it’s surprise for my boys birthday. What can I do as I’m sure it says it will be deleted within 24 hrs help!!
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Paul Jenkins
(@fourfoot) reported
from
Penarth, Wales
@SkyHelpTeam Hi. Having really slow broadband here for a while now. Online test thing hasn’t worked in the fortnight I’ve been trying. Checked all equipment. Can you help?
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam how come you can only offer me a basic broadband but BT can offer me two speeds over fibre? Am I missing something or are they slow in telling you they’re upgraded?
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam I have been ringing you for ages regarding my bill pay I need someone to help me please
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SJT
(@sarsjt) reported
from
Penmaen, Wales
@SkyUK another awful phone call experience from sky for my parents who are elderly trying to set up sky since March yesterday’s call consisted of a two way conversation in a foreign language with a translator???? An hour later still no sky can someone please advise
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Shaun Porter
(@srp0000) reported
from
Newport, Wales
@SkySports the commentators haven’t mentioned Mitrović for 2 minutes now! Damn they just did 🙄 #playofffinal
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Denzil
(@djdanter) reported
from
Caerphilly, Wales
@PaulBro97733140 @SkySports I went to the Joshua vs Parker fight, always been a Joshua fan! I’ll never pay for anything involving that **** again. And Lewis Hamilton the same!
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Rhodri Cartwright
(@SuperSizeRod) reported
from
Merthyr Tydfil, Wales
What a fight! But surely Taylor won that by a mile... @SkySports @EddieHearn @KatieTaylor Parsoon is just running round throwing **** not landing clear shots Who won
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Chris Elliott
(@christelliott) reported
from
Barry, Wales
I wish I paid for @SkySports so I could cancel it
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david
(@david_batey19) reported
from
Mountain Ash, Wales
@SkySports More bad news
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Anthony Atkins
(@Anthony89150501) reported
@SkyHelpTeam Appreciate you’re reply but it’s nowhere near as good as Home Alone 1&2 and even Scrooged in my opinion. Die Hard isn’t a Christmas film I’m not going to settle down with my family and watch. Like Polar Express, Santa Clause The Movie. Each to there own I suppose.
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DawnP
(@dawn91833099) reported
@SkyHelpTeam So over a week with limited internet, now upgraded (needed?). Hopefully the engineer will fix it and the upgrade will make a difference.
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lincsbirder2019
(@lincsbirder2019) reported
@Mark11980 @SkyHelpTeam Very poor selection this year !!
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Kendie
(@kendie) reported
from
Newcastle-under-Lyme District, England
@SkyHelpTeam just taken a call from 01379608416 claiming to be from Sky and I was due a refund due to some technical problems. Very insistent. Wanted my bank details to process refund. Thought I'd make you aware. #scam #Sky #ScamAlert
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roryelliott.1
(@1Roryelliott) reported
@SkyHelpTeam is sky WiFi down? Having problems with it. The face is just glowing orange I’ve googled it and done anything it says and nothing has worked any help
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jacquie
(@JacquieD72) reported
@SkyHelpTeam I've had a letter saying I can upgrade my broadband but I keep getting a 'technical problem tey again later' message when I try and upgrade online
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DawnP
(@dawn91833099) reported
@SkyHelpTeam I feel the only solution is to cancel as I’m really disappointed with the lack of ability to help, especially given 13 years of loyalty?
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Stuart
(@WelshStu88) reported
@SkyHelpTeam Just tried that and still getting same message. I’m currently in Newport and other people in my area are having the same problem but your website says no known issues here?
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ImRickJames
(@DudeAbides888) reported
@70mutley @SkySports There’s never a time when it’s acceptable to say that word if you are white In America they teach us that from a young age No offense but in Britain everyone is just uneducated or ignorant to this issue
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El Barrio!
(@BarryPaton) reported
@SkyHelpTeam But Last Christmas did? Hang your heads!