Sky Outage in Caerphilly, Wales

@GNev2 @SkySportsNews @SkySportsPL @ToniRuediger @WezTucker Well at last @SkySports & @SkySportsDavid hav grown a pair & issued a statement. Yes Jonesy u did shut nev down & hope sky don’t start acting like @BBC like sweeping stuff under the carpet u have a duty 2 yr Audience😬

Very poor from @SkySports , very good from @GNev2 #RacismStillAlive

Gary is completely spot on. If the highest level of this country has issues with racism, homophobia and xenophobia then lower down the spectrum and into football it is seen as ok. Embarrassing that @DavidJonesSky & @SkySports don’t share the same view on these issues.

Here in lies the problem with racism in this country! Bang on from @GNev2 should be echoed by the biggest tv broadcaster in the country not distanced from it! Well said! @SkyUK should be ashamed!

@elltell91 @SkyFootball @SkySports He wears a magic hat! Different level mate. His goal wasn’t bad either!

@SkySportsBoxing @SkySports Tony Bellews commentary and bias is awful. Get rid. @EddieHearn

@SkyUK I keep being told I’m on the fastest broadband speed, I’m in a tiny flat and every time I stream a movie it buffers constantly. I’ve spoken to the call centre and they keep telling me it’s fine. Better improve it soon, or you’ll lose a 10 year customer, that’s if you care.

@SkyUK I keep being told I’m on the fastest broadband speed, I’m in a tiny flat and every time I stream a movie if buffers constantly. I’ve spoken to the call centre and they keep telling me it’s fine. Better improve it soon, or you’ll lose a 10 year customer, that’s if you care.

@SkyHelpTeam need your help asap I've already sent a dm

@BBC and @SkyUK Your vile and bias attack on Jeremy Corbyn and the @UKLabour. Will come bk to bite you on your arse. I'm not going to pay your licence fee anymore for your spewing of lies. And I'm going to cancel my subscription to the other bias shit. Good day

Hey @TheCW it's really bad of U to not let @SkyUK have the rights to show @CWBatwoman in the UK. + No other broadcaster seems to have it. It'll screw up #CrisisOnInfiniteEarths. Money over viewers...

Yet again @SkyHelpTeam sky broadband is down AGAIN!!!! I wonder why I bother paying the monthly fee!! I use more of@my mobile data when at home these days 😡😡

@SkyHelpTeam problems with internet access CF46 which is near Cardiff. Some sites ok others unreachable. Rebooted router and device but no difference.

@SkyHelpTeam App tells me I’m getting 40mb down (ookla says between 20-332). Either way although I have bandwidth some websites not losing and images on others not displaying across all devices. Have rebooted router (postcode CF63)

@SkyHelpTeam @SkyUK @virginmedia Load of crap. Removed a good application and replaced it with utter crap. Nice move Sky.

Cheers @SkyUK for ruining your app. Bloody stupid. I’m beginning to hate sky. I think I’ll check out @virginmedia instead

@Alex42534 @CardiffCityFC @cardiffcitymad @SkySports Agree and it's not the fault of the clubs. As you know, Sky never show any consideration for the fans. Think this one is particularly poor though.

So frustrating that my @SkyHelpTeam broadband is down again, 2 weeks, 2 @OpenreachHelp engineer visits, both assuring me it’s fixed - nope it’s not. #firstworldproblem

@SkyHelpTeam your broadband is awful! Connection keeps dropping. #timetoswitch

@Deaconboy666 @SkyUK @BT Yeah honestly man that new router hasn't done shit. Changes the 5GHz to a stronger channel but the 5 on it is wack anyway. Also if you notice it is just bad on a daily basis anyway like I could start out at 23 down and it would work its way down to 12... Not good.

@parkins_michael @SkySports @CardiffCityFC @MillwallFC Having a bad day mikey boy 👀

@TheJordanMeares @DjangoSkywalker @SkySportsBoxing @BronzeBomber @kingkongboxing @SkySports Wilder tried and lost in the books he never lost but all fight fans know he did

@AaronNacey @21LVA_linings @Julian_01m @SkySportsPL @ManCity @SkySports I won’t if you get it over the line that was bad last year 7 points up with a game in hand hopefully lesson learnt

@SkyHelpTeam think it’s perfectly ok to make a customer wait three weeks for an engineer to visit to fix a totally dead skyQ system

@SkyHelpTeam @SkyUK Hi ive done a sky swap but I cant find the order number to claim my free galaxy buds. Help!

@rachaelhxx @SkyHelpTeam Ow shit phone them and ask to be put to the teck team thay sort it there end

@weameo @MatchroomBoxing @_anthonysimsjr @DAZN_USA @SkySportsBoxing @SkySports Don't seem like it @EddieHearn wtf going on

@RSpencer100 @virginmedia @SkyUK Absolutely awful @virginmedia. I’ll be following you to @SkyUK as soon as my contract ends!

Credit where it is due, had outstanding customer service from @Screwfix @SkyUK and @virginmedia this weekend.

@SkyHelpTeam @SkyUK ok, so I want the wifi guarantee, we have fibre max. You sent my husband links and shit but we got nowhere, now, can you tell me what we need to actually get wifi guarantee, at the moment, we are lucky to get it upstairs!!!

@SkyHelpTeam can you help me access an old sky email address please

Every time Martin Tyler apologises for 'some language you may have heard', I imagine #SkySports viewers up and down the land telling him to effoff. #SuperSunday

@SkyHelpTeam It's okay. You're doing your best. Customer service is awesome, just inconsistent connections and the fact I've had an engineer out 2x in 2 months is dramatic haha.

@SkyHelpTeam Refuses to connect and when re - enter passwirs just keeps on stating authenication error or just say "connecting" and never does. This is not an acceptable service.

@SkyHelpTeam issues in Llandaff Cardiff with Broadband - no sccess all day today . Please advise as to issue and how to claim refund for lack of service.

Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyUK not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.

Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyHelpTeam not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.

@SkyHelpTeam Totally fed up with sky tv here in NP20. Its been down most of the day for days now and comes back on late afternoon. Sky not admitting a problem so booked an engineer to check the system, won’t get a visit for TEN days, absolutely disgusting service.

@SkyHelpTeam @glennerboy Good luck getting any support from this lot #Jokers

@SkyHelpTeam is there a problem in my area South Wales

@SkyHelpTeam Hi The Sky Q voice control has stopped working today. I’ve reset the remote, rebooted the sky box & reset the Internet. Still nothing. Tried my upstairs sky box & the same. Can you confirm if there is a problem. Thanks

@SkyHelpTeam Unable to access my emails since yesterday morning and unable to reset my password. It keeps asking me for the 1st street I lived and won’t accept my answers - tried so many combinations....Please help

So @SkyHelpTeam I pay u £145 a month no response and no access to help online or phone line

@SkyHelpTeam Tried this not recognising anything need to print flight tickets ASAP getting no help

@SkyHelpTeam I can’t log into my email it says my password is wrong I followed the help path and it wanted to charge me £4.80

@SkyHelpTeam only been a sky broadband customer for three weeks and it's not as good as talk talk gutted I swapped now.. how do I cancel my broadband

Hello @SkyHelpTeam ! I’ve just spoken to your terrible customer service team! The woman couldn’t do “downgrading” or “cancelling” accounts. She couldn’t put me through to anyone either. She offered a tel. number + assured me that they’d be open until 9. They weren’t. She lied! 👎🏼

Time to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda

@SkyHelpTeam hi I’ve taken Netflix out with you but I can’t login can someone help please

@TheKopHQ Just seen this on skysports mate not a chance in hell is that happening for that price… I really don’t see the point in pointless bids… it’s like us bidding 15 mil for Van Dijk… ******* stupid offer !!!

@SkyHelpTeam I will ring Sky yet again and FYI I never mentioned anything about an error message! Thank goodness I have left.

@SkyHelpTeam you are unbelievable. Been a loyal customer for 16yrs. You just put my bill up by £30. Got it down by £25 by removing a package and a insulting discount and then you charge me £20 admin for the privilege. Nothing is being installed! #ripoff @WhichUK @MoneySavingExp

@SkyHelpTeam The equipment was sent via the returns labels your company provided if it’s gone missing that’s your problem for not providing a more suitable return method especially given you charged for it

@SkyHelpTeam when I do that, I click on contacting Sky, it goes to Contacting Sky page. I re-click Sky Broadband, and goes back to previous page. Not very user friendly. Please help.

@SkyHelpTeam Phoned up sky yesterday for an upgrade to super fast broadband, got my new router this morning, that's service for you, up & running 👍👍

@SkyHelpTeam hi guys, is there a known issue in the SS9 post code area. My land-line and broadband connection dropped out about 30 minutes ago.

@SkyHelpTeam I have to re-enter my password, but yes I can access my sky account and email, the problem is my mail app on my tablet wont work, and thats the way I've always viewed my mail, its a pain having to go on line to do it.

@SkyHelpTeam outrageously poor customer service tried to get an engineer visit booked on 16/1/20 now being told the soonest they can get to me is 14/2/20, I expected more having been a customer approaching 20 years and they winder why people go elsewhere!

@4Viewers @AnthonyTagg @SkyUK @E4Tweets @SkyOne @itn @VIMN_PR @channel5_tv @5star_tv @WarnerBrosUK @warnerbrostv Channel 5 is never going to air it.

@4Viewers @AnthonyTagg @SkyUK @E4Tweets @SkyOne @itn @VIMN_PR @channel5_tv @5star_tv @WarnerBrosUK @warnerbrostv And also whilst at it permit Channel 4 getting their Smallville re-airing rights back from sister network Channel 5 airing I was watching that then they stopped airing it it's about Mike and Tom not the Allie Mack show they shouldn't have stopped us watching for her being on it.