Sky Outage Report in Caerphilly, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Caerphilly come from postal codes CF83.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Sky
Sky is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Caerphilly, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Hengoed, Newport, Merthyr Tydfil, Tonypandy, Penarth, Caerphilly, Pontypridd and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Hengoed |
TV | |
| Hengoed |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Tim Bishop
(@WelshBish) reported
from
Maesycwmmer, Wales
@SkyHelpTeam do you offer any boosters for WiFi? Im@just 4 meters away from the router in another room and it’s so slow
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@SkyHelpTeam broadband is down, is there an outage in the Cardiff area ? #cardiff #skybroadband
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LeaveMyArseAlona
(@faT_Taf_213) reported
from
Cardiff, Wales
@DonVito29985036 @SkySportsPL @SkySports They can’t win anything with a captain that has never lifted a single trophy in his career.Better off going with Hendo as captain,at least he knows what is needed to win trophies. Kane just wants individual glory.That is exactly why he never squared the ball to Sterling at the WC
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@SarahBell85 @SkyHelpTeam It’s down in Cardiff too so unlikely your device
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kip
(@kiplin1995) reported
from
Llanharry, Wales
@SkyHelpTeam fibre down in Pontyclun, South Wales by any chance? #SkyDown
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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#HelloMyNameIsSimon🏴
(@amphlett_sg) reported
from
Cardiff, Wales
@SkyHelpTeam my mother in law ordered multiscreen in December and has been paying for it but no Minibox can you help ? Tried online & phone but going round in circles!
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Gerald J Davies
(@GerJDav) reported
from
Caerphilly, Wales
@_drane @SkyUK If you use your hotspot try balancing your phone near an open window It might help the phone signal get in if you’ve got coated or treated glass
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James
(@jamestuck) reported
from
Cardiff, Wales
@SkyHelpTeam This is no help at all. I need to actually speak to someone but you don’t allow me. Ultimately the process to return my old device was not followed by Sky so never happened.
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Mark Davies
(@MarkDav59132946) reported
from
Tonypandy, Wales
@SkySports can you tell me if people wanted to cancel their contracts early because of the extra charges in April if they would be allowed? I am sure if enough people did this you would soon change your mind. A company as big as yours and people are struggling enough with the
-
Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@SkyHelpTeam guys do you have a telephone number where I can speak to someone? Your automated service just keeps going around in a circle & repeating its self.
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Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
Very excited to be getting FTTP...fibre broadband... to the property Monday...years of intermittent issues hopefully gone...150 Mbps here we come @SkyUK
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Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
@AndrewMorganRCT @skytv @SkyHelpTeam you're better this, help Cllr Morgan out
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@SkyHelpTeam You need to employ more people. Everytime i have called over the previous 20 years with a problem i wait far too long. Customer retentions and sales answer far quicker! #sky
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Shane Andrews MBE 💙
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi, my sky Q and my other box that mirrors it hasn’t been working for 5 hours now. Is there an issue in Cardiff?
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James
(@jamestuck) reported
from
Cardiff, Wales
@SkyHelpTeam apparently you’ve cancelled my mobile phone swap because I didn’t send my old phone back in the packaging you never sent me. It sure what more I can do because getting in touch with you is like trying to unravel the mystery of how the universe started. #helpme
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Shaun Porter
(@srp0000) reported
from
Newport, Wales
Wtf is wrong with the sound @SkySports #MUNEVE ?
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@ChristianFish3 @SkyHelpTeam Mine is down. In city centre
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Colmitchell🏴
(@Colmitchell1) reported
from
Tylorstown, Wales
@SkyHelpTeam my landline and broadband are not working again, I’ve tried to call and been on hold for 45 mins. It has not been working probably since Xmas
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Darth Noga
(@darth_noga) reported
from
Barry, Wales
How ******** does Martin Tyler get paid for commentary? @SkySports It’s like razor blades on your eyeballs
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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FPLHokage
(@FPLHokage) reported
@SkyHelpTeam Down in Manchester but the service has been excellent throughout the whole of lockdown so not going to complain too much. However sort your site when these things happen as that's where people who aren't on twitter will be checking like you tell them to.
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CAL
(@calvin_1287) reported
@SkyUK please fix the internet.
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Molly
(@Molly_HannahXx) reported
@SkyHelpTeam #skyoutage #skydown Wifis been broken for so long for everyone! I have work to do in lockdown!!
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Glenn Atkins 🏴
(@DeejayGlenn) reported
@SkyHelpTeam To wipe out so many suggests you have a data centre issue or been hacked (or both)
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SenseOfReason
(@SenseOfReason3) reported
@jcoxy7 @SkyHelpTeam It’s been down a couple of hours and you want to switch suppliers and demand compensation. Give your head a wobble.
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Rebekah McLean
(@Rebekah_McLean_) reported
@SkyHelpTeam Do you have an update on the issue yet? It has been several hours....
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Ben Joyce
(@130heath) reported
When you’re trying to work and @SkyHelpTeam wifi is down 😩😩😩😩😩😩
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kya clough
(@kyaclough94) reported
@SkyHelpTeam Mine hasn’t been working since Xmas eve not happy paying for a service that isn’t working properly my kids can not even play on there new laptops from Christmas 😡😡
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ꍏ꒒ ꀭꂦꃅꈤꌗ꓄ꂦꈤꍟ
(@1974wastheyear) reported
@Crocidolite11 @SkyHelpTeam Lost mine yesterday over and over again. Watching SKY on my mini box upstairs. Programme discussing the "typical 80s connection problems" on Treasure Hunt just as my box told me it couldn't show me SKY because of connection issues. Sums it up.
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tj mckerral
(@TjMcKerral) reported
@SkyHelpTeam Hi sky, my WiFi just decided to cut out - location is Northampton. I work from home and due back tomorrow ? Will this be fixed by tomorrow morning? Thanks