Sky

Sky Outage Report in Caerphilly, Wales

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The latest reports from users having issues in Caerphilly come from postal codes CF83.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Caerphilly, Wales 12/29/2025 01:25

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Caerphilly, Wales

The most recent Sky outage reports came from the following cities: Aberdare, Newport, Pontypridd, Merthyr Tydfil, Caerphilly, Blackwood, Cardiff, Porth, Tonypandy, Pontyclun, Abertillery, Cwmbran, Hengoed, Bargoed and Treharris.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewport Wi-fi
United KingdomPontypridd Internet
United KingdomMerthyr Tydfil Internet
United KingdomCaerphilly Internet
United KingdomBlackwood Internet
United KingdomBlackwood Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • sue_stowell Sue Stowell (@sue_stowell) reported from Machen, Wales

    @SkyHelpTeam Hi The Sky Q voice control has stopped working today. I’ve reset the remote, rebooted the sky box & reset the Internet. Still nothing. Tried my upstairs sky box & the same. Can you confirm if there is a problem. Thanks

  • thecountydoc thecountydoc (@thecountydoc) reported from Newport, Wales

    @SkyHelpTeam Totally fed up with sky tv here in NP20. Its been down most of the day for days now and comes back on late afternoon. Sky not admitting a problem so booked an engineer to check the system, won’t get a visit for TEN days, absolutely disgusting service.

  • SoteroulaP Soteroula Philippou (@SoteroulaP) reported from Cardiff, Wales

    @SkyHelpTeam Unable to access my emails since yesterday morning and unable to reset my password. It keeps asking me for the 1st street I lived and won’t accept my answers - tried so many combinations....Please help

  • SolicitingFlava SolicitingFlavours (@SolicitingFlava) reported from Cardiff, Wales

    @SkyHelpTeam issues in Llandaff Cardiff with Broadband - no sccess all day today . Please advise as to issue and how to claim refund for lack of service.

  • louisem82640379 lou mack (@louisem82640379) reported from Merthyr Tydfil, Wales

    @SkyHelpTeam hi I’ve taken Netflix out with you but I can’t login can someone help please

  • beccacogbill Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @SkyHelpTeam only been a sky broadband customer for three weeks and it's not as good as talk talk gutted I swapped now.. how do I cancel my broadband

  • CathFluffybob1 Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales

    So @SkyHelpTeam I pay u £145 a month no response and no access to help online or phone line

  • CathFluffybob1 Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales

    @SkyHelpTeam I can’t log into my email it says my password is wrong I followed the help path and it wanted to charge me £4.80

  • DaioGoddard David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @SkyHelpTeam @glennerboy Good luck getting any support from this lot #Jokers

  • SolicitingFlava SolicitingFlavours (@SolicitingFlava) reported from Cardiff, Wales

    @SkyHelpTeam Refuses to connect and when re - enter passwirs just keeps on stating authenication error or just say "connecting" and never does. This is not an acceptable service.

  • ryanprice1927 Ryan Price (@ryanprice1927) reported from Llantwit Fardre, Wales

    Time to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda

  • suzyb443 Suzanne Burrows (@suzyb443) reported from Mountain Ash, Wales

    @SkyHelpTeam @SkyUK ok, so I want the wifi guarantee, we have fibre max. You sent my husband links and shit but we got nowhere, now, can you tell me what we need to actually get wifi guarantee, at the moment, we are lucky to get it upstairs!!!

  • Joetprosser Joe T. Prosser (@Joetprosser) reported from Llanhilleth, Wales

    @SkyHelpTeam It's okay. You're doing your best. Customer service is awesome, just inconsistent connections and the fact I've had an engineer out 2x in 2 months is dramatic haha.

  • gavalar83 Gavin Murphy⚽️️👹 🇾🇪 (@gavalar83) reported from Merthyr Tydfil, Wales

    @SkyHelpTeam can you help me access an old sky email address please

  • MissNortonC CatherINe N (@MissNortonC) reported from Cardiff, Wales

    Every time Martin Tyler apologises for 'some language you may have heard', I imagine #SkySports viewers up and down the land telling him to effoff. #SuperSunday

  • Heathwindows80 heathwindowsltd (@Heathwindows80) reported from Taff's Well, Wales

    Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyHelpTeam not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.

  • thecountydoc thecountydoc (@thecountydoc) reported from Newport, Wales

    @SkyHelpTeam is there a problem in my area South Wales

  • Lowri_Amlwch Lowri Roberts (@Lowri_Amlwch) reported from Cardiff, Wales

    Hello @SkyHelpTeam ! I’ve just spoken to your terrible customer service team! The woman couldn’t do “downgrading” or “cancelling” accounts. She couldn’t put me through to anyone either. She offered a tel. number + assured me that they’d be open until 9. They weren’t. She lied! 👎🏼

  • Heathwindows80 heathwindowsltd (@Heathwindows80) reported from Taff's Well, Wales

    Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyUK not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.

  • CathFluffybob1 Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales

    @SkyHelpTeam Tried this not recognising anything need to print flight tickets ASAP getting no help

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • kimfarrell kimfarrell (@kimfarrell) reported

    @SkyHelpTeam broadband keeps going off intermittently and has been for the last 2 weeks. Off again since 7am today and still off now. Can never get through to anyone as all automated and just asks me to do an online broadband test which I’ve done and it says there is an issue.

  • kerrylimbrick Kerry Limbrick (@kerrylimbrick) reported

    @SkyHelpTeam But the point is there is always an issue we pay for a full service last time it was a whole day how long is it going to be this time. This is in less than a month so why on earth am I paying for a full service when I am not getting it?

  • NorthBank65 David Edwards 🇬🇧 (@NorthBank65) reported

    @Johnboy270783 @SkySports Canelo would snap him in half. This bloke needs to pipe down.

  • NigelPe19223124 Nigel Perkins 🏴󠁧󠁢󠁥󠁮󠁧󠁿 Flag ******* (@NigelPe19223124) reported

    @SkySports Cheap stewarding is the problem. Rent a body that's all it is

  • thomaspage1983 Pagey (@thomaspage1983) reported

    @SkySports By the sounds of it he's taken a few shots to the head. Poor lad.

  • Andy22edwards Andy edwards (@Andy22edwards) reported

    @SkyHelpTeam How would this help when the problem is inconsistent?

  • hannah_joliee Hannah Joliee (@hannah_joliee) reported

    @SkyHelpTeam can someone dm I need some help regarding phone line

  • SGCRF450 Simeon (@SGCRF450) reported

    @SkySports Please someone make it happen and **** this fool up

  • JoshHague3 Josh Hague (@JoshHague3) reported

    @SkySports The fact this idiot gets headlines baffles me

  • adyc2016 Ady (@adyc2016) reported

    @SkyHelpTeam I’ve had no response at all to my complaint raised over a week ago, why is this?