Sky Outage in Merthyr Tydfil, Wales

@SkyHelpTeam think it’s perfectly ok to make a customer wait three weeks for an engineer to visit to fix a totally dead skyQ system

@SkyHelpTeam @SkyUK Hi ive done a sky swap but I cant find the order number to claim my free galaxy buds. Help!

@Bowfinger1 @DavidJonesSky @SkySports Both sides didn’t have a clue! Two poor sides who gave the ball away too often!

@SkyHelpTeam @SkyUK ok, so I want the wifi guarantee, we have fibre max. You sent my husband links and shit but we got nowhere, now, can you tell me what we need to actually get wifi guarantee, at the moment, we are lucky to get it upstairs!!!

@SkyHelpTeam can you help me access an old sky email address please

@SkyHelpTeam It's okay. You're doing your best. Customer service is awesome, just inconsistent connections and the fact I've had an engineer out 2x in 2 months is dramatic haha.

@SkyHelpTeam @glennerboy Good luck getting any support from this lot #Jokers

@SkyHelpTeam Hi The Sky Q voice control has stopped working today. I’ve reset the remote, rebooted the sky box & reset the Internet. Still nothing. Tried my upstairs sky box & the same. Can you confirm if there is a problem. Thanks

@andy_alloyd4 @SkyUK It is mate, the customer service is non existent aswell. They need to sort out their training as most of them were clueless.

@KathyW1973 @SkyUK Not had any emails for 10 days, they say we need to update our password. Can’t do it online so when we ring them they say our phone/tablet/laptop is the problem. Not getting anywhere!! They’ve always been a shoddy company!

Never a good experience with @SkyUK locked my account 10 days ago and still getting piss poor customer service!!!

@SkyHelpTeam hi I’ve taken Netflix out with you but I can’t login can someone help please

@SkyHelpTeam @SkyStore I was told this back in February and I still have to purchase the DVD option when buying downloads as my daughter is deaf and requires subtitles. I’m sure I’m not the only person identifying this problem

@AshPrice2017 The service from @SkyUK has been good over the last 10 years, but it’s the cost that’s the killer. Unless your a ‘new’ customer then 💷💷💷

Shocking service from @SkyUK - I find an offer that says ends in 7 minutes - I call the number linked and it says that department is closed. Call back before 8pm. It’s 7.52pm. Thanks sky what a pile of ****.

@SkyHelpTeam No I’ll just cancel without notice like you give me 😊

Loving that Man Utd are now seeing the Ole Gunner Solskjaer that we had 9 months of at #Cardiff. The guy is not cut out for management and is getting by on that ******* goal in 99’. He will be the first manger gone next season #ManUtd #manutdvsmancity #SkySports

Surly there must’ve been some money down at a bookies to be DQ’d by biting #PriceAli #Boxing #SkySports

@Doyley25lfc @SkyHelpTeam I have only had Sky Q three weeks and it’s been troublesome so far. Sound dropouts through cinema system, input issues with the box not recognising the input change and now UHD flickering. Plus my subscription has been hiked by £5 a month weeks after upgrading. Poor show.

@duncanpoundcake @SkyUK @freesat_tv Best thing we did never looked back Sky is a rip off merchant

Fair play to @SkyHelpTeam, called yesterday regards to a broadband issue. They sent an engineer out today and the problem was resolved. No messing around and got a discount on my next bill. Really quite impressed 👍

@SkySports I know let’s show the @RangersFC and @AberdeenFC instead of of @ManCity @Everton clueless nobody wants to watch that shit

@NigelBlues @BBCMOTD @SkySports I quite like her, she raises more valid points than some of the others. It’s just the fact it’s a woman being more knowledgable about football that’s got some people’s backs up. The amount of stick she gets isn’t fair. There are far worst pundits working daily for the BBC/Sky etc

@thelawns @SkyUK @SkyHelpTeam Yes field based not part of the call centre support

@afcbournemouth 3 @WatfordFC 3 half time and @SkySports gives us this pile of shit #NEWMUN what a waste of money

Hi @SkyHelpTeam I’m trying to help sort out my grandparents TV box, is there a phone number I can call for advice as they’re not online so we can’t create an account...

@LMurphyy @SkyHelpTeam I’ll fix it myself🤪

@Budda876 @SkyUK @SkyHelpTeam As a SkyQ customer also paying the price i do. If it isn't sorted before xmas i'll be cancelling 100%

@SkyUK Absolutely shocking customer service. No satellite signal due to the bad weather and an engineer can't come until Jan 3rd !!!!

@SkyHelpTeam Tried before, it’s no help. No thanks mush.

@CraigEdwards3 @Melville714 @SkyUK @Virgin @virginmedia It’s the WiFi signal. It doesn’t even reach upstairs like. So when I’m Dragon Ball Z, it cuts out😭

@HayemakerBoxing @DerekWarChisora @mrdavidhaye @SkySports You said the same shit with *******

@SkyHelpTeam No service ! Normally means no calls etc ! Estimated time if you could please on service returning. Thanks .

@SkyUK Hello !!! Existing customer about to upgrade here !! Need help please ! Anyone going to answer a simple question or will that be tomorrow now ! Come on you get a fare chunk of £ off me a month 😊

@SkyUK can you help please ! Live chat busy again & phones 20 minutes to talk !

Hey who wants to see 4 days worth of conversations with @SkyUK @SkyHelpTeam ...who wants to see when I say they are bad just how bad...who wants to see me talking to David; James, Lesley, Adam x 2

Never ever pick @SkyHelpTeam @SkyUK people...just don't do it....honest to god terrible terrible customer service...started trying to resolve my issue Friday through website, chat, messenger, email..been through security so many times transferred so many times ITS NOT RESOLVED

Without doubt @SkyUK have the most diabolical, shoddy awful service by a country mile!....without fail...for a communications company you should look at that!

@SkyHelpTeam Hi. Could somebody try and help us resolve an issue please. I'm not calling via phone as I've tried that and the advice was useless.

@SkySports can tell me the time Tony bellew fight is on plz so I can watch it on some illegal site so I don’t have to pay u Robbin ***** no more than I have 2 .. regards a sky customer

@SkyUK I don’t think you can! I’m currently a sky customer and have had to cancel the broadband as it cannot be transferred to my new property!

Terrible camera work by @SkySports there, chose to show replays of the handbags & scuffles rather than the goal itself 🙈 we wonder where the kids then get it from #WellPlayed 👎🏻#CHEMNU

@SkyHelpTeam My sky q to guide is not . First there were lots of gaps so I switched the box off for 1 minute and switched it back on. And now the tv guide only goes midnight on Wednesday just over 4 days not the normal 7 days why is this? And what can fix it?

@SkyHelpTeam all.white lights on router. Ran the tests on the app with no answer. Are there any known issues in the Caerphilly area?

@Col_Sandurz @RogerGoodgroves @SkySportsNFL @SkySports @NFLGamePassEU All sky Sunday night games are blocked on game pass regardless if you use a VPN. It sucks, pay for the games and you still get your content blocked.

@SkyHelpTeam Sky went down due to weather. Not the issue. But when it came back it showed a download of Frozen from sky cinema. We didn’t do it. It’s just there !! We aren’t getting charged for that are we ? Can we delete it from the recordings screen without getting charged ?

@1927Cookie @SkyUK @SkyHelpTeam Don't bother mine been shit for ages a sky engineer was supposed to come last night between 5 and 7 last night and guess what never turned up

@CNN What has happened to broadcast in UK. ITS DOWN! @SkyUK

@_Sweet_Science_ @Mcw4444 @EddieHearn @TonyBellew @usykaa @ManchesterArena @SkySports @DAZN_USA @GilberticoWBA @wbcmoro @WorldBoxingOrg @PacoValcarcel @Everton @KlimasBoxing @ringmagazine **** off u boring **** go get mugged off my money grabbing promoters

Shocking service today @SkyUK was offered movies for 6 months in the week as I was a VIP Customer and called today to take the offer to be told I’m not eligible. They need to get their customer service right. Will be cancelling this crap.

@GarethOsman @Dannyyyx98 @SkySportsPL @ManUtd @LFC @SkySports ******* hell. You are as stupid as you look. Don't reply, you're boring. 😂😂😘👍

@staceyo_1983 @SkyUK Virgin is awful but so is sky tbh

@SkyHelpTeam @SkyUK Help........

@virginmedia what are the current XL deals on @SkyUK thinking of quiting due to no internet every evening but some how no problems with broadband

@Compel_Bast @SkyOne @SkyHelpTeam Warner bros want to keep it for their streaming service

@SkyHelpTeam Your advisor just cut me off after being on a call which was held for 36 minutes dealing with charges. That was the second call that I had to make today to deal with the issue. Please can you send me the email address of the complaints department.

Sky Mobile like an infatuated stalker. 7 missed calls since Wednesday! Never been with you, never will. Go away 👋🏻 @SkyHelpTeam

@SkySportsPL @SkySports VAR was the problem line the first one. It's the stupid new handball rule. It was never a handball before this new rule.

@SkyUK Why does the new Sky Go app not allow for downloads over the mobile network!! Very frustrating and now unusable for me!!

@SkyHelpTeam @A_J_92 That's a lie you use the @O2 network for sky mobile