Sky Outage in Merthyr Tydfil, Wales

@SkyHelpTeam @glennerboy Good luck getting any support from this lot #Jokers

@SkyHelpTeam Hi The Sky Q voice control has stopped working today. I’ve reset the remote, rebooted the sky box & reset the Internet. Still nothing. Tried my upstairs sky box & the same. Can you confirm if there is a problem. Thanks

@andy_alloyd4 @SkyUK It is mate, the customer service is non existent aswell. They need to sort out their training as most of them were clueless.

@KathyW1973 @SkyUK Not had any emails for 10 days, they say we need to update our password. Can’t do it online so when we ring them they say our phone/tablet/laptop is the problem. Not getting anywhere!! They’ve always been a shoddy company!

Never a good experience with @SkyUK locked my account 10 days ago and still getting piss poor customer service!!!

@SkyHelpTeam hi I’ve taken Netflix out with you but I can’t login can someone help please

@SkyHelpTeam @SkyStore I was told this back in February and I still have to purchase the DVD option when buying downloads as my daughter is deaf and requires subtitles. I’m sure I’m not the only person identifying this problem

@AshPrice2017 The service from @SkyUK has been good over the last 10 years, but it’s the cost that’s the killer. Unless your a ‘new’ customer then 💷💷💷

Shocking service from @SkyUK - I find an offer that says ends in 7 minutes - I call the number linked and it says that department is closed. Call back before 8pm. It’s 7.52pm. Thanks sky what a pile of ****.

@SkyHelpTeam No I’ll just cancel without notice like you give me 😊

Loving that Man Utd are now seeing the Ole Gunner Solskjaer that we had 9 months of at #Cardiff. The guy is not cut out for management and is getting by on that ******* goal in 99’. He will be the first manger gone next season #ManUtd #manutdvsmancity #SkySports

Surly there must’ve been some money down at a bookies to be DQ’d by biting #PriceAli #Boxing #SkySports

@Doyley25lfc @SkyHelpTeam I have only had Sky Q three weeks and it’s been troublesome so far. Sound dropouts through cinema system, input issues with the box not recognising the input change and now UHD flickering. Plus my subscription has been hiked by £5 a month weeks after upgrading. Poor show.

@duncanpoundcake @SkyUK @freesat_tv Best thing we did never looked back Sky is a rip off merchant

Fair play to @SkyHelpTeam, called yesterday regards to a broadband issue. They sent an engineer out today and the problem was resolved. No messing around and got a discount on my next bill. Really quite impressed 👍

@SkySports I know let’s show the @RangersFC and @AberdeenFC instead of of @ManCity @Everton clueless nobody wants to watch that shit

@NigelBlues @BBCMOTD @SkySports I quite like her, she raises more valid points than some of the others. It’s just the fact it’s a woman being more knowledgable about football that’s got some people’s backs up. The amount of stick she gets isn’t fair. There are far worst pundits working daily for the BBC/Sky etc

@thelawns @SkyUK @SkyHelpTeam Yes field based not part of the call centre support

@afcbournemouth 3 @WatfordFC 3 half time and @SkySports gives us this pile of shit #NEWMUN what a waste of money

Hi @SkyHelpTeam I’m trying to help sort out my grandparents TV box, is there a phone number I can call for advice as they’re not online so we can’t create an account...

@LMurphyy @SkyHelpTeam I’ll fix it myself🤪

@Budda876 @SkyUK @SkyHelpTeam As a SkyQ customer also paying the price i do. If it isn't sorted before xmas i'll be cancelling 100%

@SkyUK Absolutely shocking customer service. No satellite signal due to the bad weather and an engineer can't come until Jan 3rd !!!!

@SkyHelpTeam Tried before, it’s no help. No thanks mush.

@CraigEdwards3 @Melville714 @SkyUK @Virgin @virginmedia It’s the WiFi signal. It doesn’t even reach upstairs like. So when I’m Dragon Ball Z, it cuts out😭

@HayemakerBoxing @DerekWarChisora @mrdavidhaye @SkySports You said the same shit with *******

@SkyHelpTeam No service ! Normally means no calls etc ! Estimated time if you could please on service returning. Thanks .

@SkyUK Hello !!! Existing customer about to upgrade here !! Need help please ! Anyone going to answer a simple question or will that be tomorrow now ! Come on you get a fare chunk of £ off me a month 😊

@SkyUK can you help please ! Live chat busy again & phones 20 minutes to talk !

Hey who wants to see 4 days worth of conversations with @SkyUK @SkyHelpTeam ...who wants to see when I say they are bad just how bad...who wants to see me talking to David; James, Lesley, Adam x 2

Never ever pick @SkyHelpTeam @SkyUK people...just don't do it....honest to god terrible terrible customer service...started trying to resolve my issue Friday through website, chat, messenger, email..been through security so many times transferred so many times ITS NOT RESOLVED

Without doubt @SkyUK have the most diabolical, shoddy awful service by a country mile!....without fail...for a communications company you should look at that!

@SkyHelpTeam Hi. Could somebody try and help us resolve an issue please. I'm not calling via phone as I've tried that and the advice was useless.

@SkySports can tell me the time Tony bellew fight is on plz so I can watch it on some illegal site so I don’t have to pay u Robbin ***** no more than I have 2 .. regards a sky customer

@SkyUK I don’t think you can! I’m currently a sky customer and have had to cancel the broadband as it cannot be transferred to my new property!

Terrible camera work by @SkySports there, chose to show replays of the handbags & scuffles rather than the goal itself 🙈 we wonder where the kids then get it from #WellPlayed 👎🏻#CHEMNU

@SkyHelpTeam My sky q to guide is not . First there were lots of gaps so I switched the box off for 1 minute and switched it back on. And now the tv guide only goes midnight on Wednesday just over 4 days not the normal 7 days why is this? And what can fix it?

@SkyHelpTeam all.white lights on router. Ran the tests on the app with no answer. Are there any known issues in the Caerphilly area?

@Col_Sandurz @RogerGoodgroves @SkySportsNFL @SkySports @NFLGamePassEU All sky Sunday night games are blocked on game pass regardless if you use a VPN. It sucks, pay for the games and you still get your content blocked.

@SkyHelpTeam Sky went down due to weather. Not the issue. But when it came back it showed a download of Frozen from sky cinema. We didn’t do it. It’s just there !! We aren’t getting charged for that are we ? Can we delete it from the recordings screen without getting charged ?

@1927Cookie @SkyUK @SkyHelpTeam Don't bother mine been shit for ages a sky engineer was supposed to come last night between 5 and 7 last night and guess what never turned up

@CNN What has happened to broadcast in UK. ITS DOWN! @SkyUK

@_Sweet_Science_ @Mcw4444 @EddieHearn @TonyBellew @usykaa @ManchesterArena @SkySports @DAZN_USA @GilberticoWBA @wbcmoro @WorldBoxingOrg @PacoValcarcel @Everton @KlimasBoxing @ringmagazine **** off u boring **** go get mugged off my money grabbing promoters

Shocking service today @SkyUK was offered movies for 6 months in the week as I was a VIP Customer and called today to take the offer to be told I’m not eligible. They need to get their customer service right. Will be cancelling this crap.

@PrimeFalse9 Pay sky enough .... n the FANTASY FOOTBALL app is shit @SkySports WTF ???

@SkyHelpTeam where is anyone on the phone. Service is a bloody disgrace..im stunned how shit you are..customer service is NON EXISTANT

@only1Hollett @SkyHelpTeam I’d never have sky broadband with them again!! Poor quality, 5 failed calls and I’ve given up now!!!!

@skysports u lot make me vomit what the hell am I paying u lot for can’t even watch a decent game of football, city v Chelsea... u lot got to go + u lost the Spanish football has well ... will I see my bill go down NOis the answer #timetogerid

@badnewsbrown999 @robboref85 @EddieHearn @SkySports @IceArenaWales @JoeCordina_91 @SeanMasher @TashaJonas @Sean1mc @_JordanGill @ScottyCardle @Gamal_yafai @BoxingWales You’re an idiot

@badnewsbrown999 @robboref85 @EddieHearn @SkySports @IceArenaWales @JoeCordina_91 @SeanMasher @TashaJonas @Sean1mc @_JordanGill @ScottyCardle @Gamal_yafai @BoxingWales Ffs what an idiot its a ‘NEXT GEN’ card! So some of the youngsters getting exposure on sky tv and a decent crowd rather than empty small halls how is this not a positive?

@SkyCricket @SkySports thanks for transferring the ashes over from sky main event to your designated chanel - which is now not working! Main event Villa v Everton 🤔 don’t think so, but obviously you pay more for the @premierleague rights ! #Disgrace

@delboybeano @BBCSport @SkySports Why should they cant pay them kind of wages in league 2 then beg for help when it catches up with you Dale's had plenty of chances to sell up

@SkyHelpTeam I am disgusted with your service. 3 times in 2 months we have lost internet connection yet because it wasn't for 24 hours we get nothing no discount on our bill the longest time off was aft, evening and into morning. This is Extremely inconvenient #Disgusted

@BBCSport @SkySports why can't premier clubs or players help Bury fc and Bolton

@SkyHelpTeam I am disgusted with your service. 3 times in 2 months we have lost internet connection yet because it wasn't for 24 hours we get nothing no discount on our bill the longest time off was aft, evening and into morning. This is Extremely inconvenient #Disguted

@celticman10 @S1ovatt @SkyCricket @SkySports @JofraArcher @TheBarmyArmy Indeed, hence why him jeering the crowd up and getting them back on our side isn’t such a bad thing. He’s hardy put a foot wrong and I think he warrants the capability to do that

@mgrice90 @SkyUK @SkyHelpTeam 🤣🤣🤣🤣 I feel you're pain mate, I have a problem a few months back but it was all handled through text messages, no actual speaking to anyone, 2 weeks later I got it sorted🤣🤣🤣

It is rather frustrating when you have all sorts of wifi enabled devices to support an older relative and then the @SkyUK broadband goes down yet again. Apparently external to our property (again) and the message says that the problem will be fixed within 21 days. #digitalhealth

@simonforest02 @SkyUK Honestly its horrific! Called with a problem about a month ago and I'm still waiting for them to call me back with the fix 😂😂 #SkyQ #skytv @SkyUK @SkyHelpTeam

An awful day for England in the Ashes test match. Terrible batting- yet another collapse. The bowling is average apart from Archer. Sadly poor captaincy. The Ashes are all but gone. A root and branch review needed @BBCSport @bbctms #bbccricket #TheAshes #ENGAUS @SkySports