Sky Outage Report in Merthyr Tydfil, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Merthyr Tydfil, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Merthyr Tydfil and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 22: Problems at Sky
Sky is having issues since 10:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (56%)
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TV (20%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Merthyr Tydfil, Wales
The most recent Sky outage reports came from the following cities: Porth, Pontypridd, Aberdare, Tonypandy, Hengoed, Maesteg, Caerphilly, Bargoed and Abertillery.
| City | Problem Type | Report Time |
|---|---|---|
 Porth |
Phone | |
| Pontypridd |
Internet | |
| Pontypridd |
Wi-fi | |
| Aberdare |
Internet | |
| Tonypandy |
Internet | |
| Tonypandy |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Merthyr Tydfil, Wales
Latest outage, problems and issue reports in Merthyr Tydfil and nearby locations:
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Stacey Worboys
(@StaceyWorboys) reported
from
Pontypridd, Wales
@SkyHelpTeam is there issues with using the SkyGo app on iPhone? I’ve been unable to use it for a few weeks now. Doesn’t do anything when I try to watch something, just black screen with loading cog.
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Steven Pither
(@StevePither) reported
from
Treorchy, Wales
Anyone else's @SkyUK broadband down in the #Rhondda #SouthWales area? @SkyHelpTeam
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Steven Pither
(@StevePither) reported
from
Treorchy, Wales
@SkyHelpTeam It said there was an issue earlier, but now no issue, but still no service?
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Matt Addicott
(@mattaddicott) reported
from
Mountain Ash, Wales
@SkyHelpTeam broadband down CF45 South Wales ?
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Peter Robey
(@peterrobey) reported
from
Risca, Wales
@SkyHelpTeam Help needed please, Sky customer is shocking! I was promised a call from Sky technical support tonight at 7pm - no call! Very disappointed! Still no Broadband since installation of new Ultrafast 1. Just disgraceful!
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Stu🐦
(@Teds_Tours27) reported
from
Tonypandy, Wales
@SkyHelpTeam Tried that. Some problem 😔
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pip1974
(@pippin_terence) reported
from
Merthyr Tydfil, Wales
@empireofthekop Not only biased , but a terrible commentator "that's more minimum than maximum " he said last night and chuckled to himself for ages absolute garbage . No insight whatsoever #SkySports #Tyler #dogshit
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Barry Webster
(@BarryWebster79) reported
from
Pontypridd, Wales
@SkyHelpTeam yet another Broadband outage. Any update on when it’s likely to be fixed?? You say Cardiff and the South West, but the problem seems to be the whole of South Wales not just Cardiff
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@SkyHelpTeam im disgusted what youve done to my tv background. How do i make a complaint
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Emma 🏳️🌈🏳️⚧️🖤🇪🇺🏴
(@EmmaLouiseTho13) reported
from
Mountain Ash, Wales
@SkyHelpTeam what exactly am I paying for? Our broadband has been down since 3pm... This is ridiculous 😒
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Daz Llewellyn
(@xWeLsH_DaZzLeRx) reported
from
Pontypridd, Wales
@chrismuzza @SkyHelpTeam Here with you Chris. Sat down for movie night and my screen started buffering and lost connection. Contacted @Pornhub but it's not them. It's my Internet. I need to know if the plumber had fixed the shower for his sister!
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Steven Pither
(@StevePither) reported
from
Treorchy, Wales
@SkyHelpTeam can you please confirm if theres an issue with broadband in my area or its specific to my house if I give post code?. It's been on and off all afternoon..
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Louis Moore
(@mrlouismoore) reported
from
Bargoed, Wales
@craigreddy @SkyUK One of the boys suggested it to me, pal. Never thought of going with them but he said he’s never had a problem and signal has never dropped. Get a £70 reward voucher as well apparently!
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Captain Giant
(@Captain_P_Giant) reported
from
Pengam, Wales
Internet has been down for 3 hours 37... not sure whats going on either :( @SkyHelpTeam
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Big Poppa Nash
(@edg_hx) reported
from
Porth, Wales
@SkyHelpTeam are there still issues in Wales? I’m stuck with no internet trying to work from home
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Steven George
(@sgeorge0_1) reported
from
Merthyr Tydfil, Wales
@SkyUK poor customer service.
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@SkyHelpTeam im disgusted what youve done to my tv background. Absolute disgrace. How do i make a complaint?
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✈TheConcordeSpiritPsychicMedium✈
(@JamesHenryEades) reported
from
Abercynon, Wales
@SkyHelpTeam Any idea when my broadband will be back on please? So frustrating paying for a substandard service 😤
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Ben Price
(@benprice84) reported
from
Penmaen, Wales
@SkySports Graeme Souness is an awful pundit, why do you still employ him? The obvious vendetta he has against Paul Pogba is bordering on ridiculous now
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Colmitchell🏴
(@Colmitchell1) reported
from
Tylorstown, Wales
@SkyHelpTeam internet down in CF43 AGAIN
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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angharad aka Annie
(@lilmiss_annie) reported
from
Ebbw Vale, Wales
Been with @SkyUK almost 9yrs and this is the first time that an engineer has spoken to me so rudely. He knocks my door and TELLS me that he's cutting me off because I'm stealing from another customer. I EXPLAIED to him I have my own account and dish. He then points to the side
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Meghan S.
(@antipinkkitten) reported
from
Dublin City, Leinster
@SkyHelpTeam Our broadbands is out and your help tools told me to call; which then has disconnected me 3 times after waiting 20-30 minutes. Is there a chat bot, technician or something to get this fixed? I need internet for Monday or I can’t do my job
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Kimberley 🔴⚔️⚪
(@kimmyblade) reported
from
Chapletown, England
@SkyHelpTeam That’s already been done and I was told someone would be out to fix the fault at the exchange box, and I would get a text message to confirm when the work had been done, still no text message and still no internet
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angharad aka Annie
(@lilmiss_annie) reported
from
Ebbw Vale, Wales
With the dish on it thats mine. I don't get a sorry just a "oh I see" my nephew rang customer services for me as I was still shaking and upset. All they told me to do was fill out a feedback form and that would be the end of it!! I am disgusted and disappointed in @SkyUK
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Matthew Griffiths
(@blodge99) reported
from
Fishguard, Wales
@SkyHelpTeam have had no signal on sky mobile for over 2 days now. What is going on?? 3 phones in the household and can't use them, yet still paying for them. SA65 area
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Luke T
(@lukiee) reported
from
Dudley, England
@SkyHelpTeam I still have no broadband after 6 weeks yet someone has closed my complaint how can I get through to the complaints team?
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Chris Hodges
(@hodgie_1989) reported
from
Ipswich District, England
@SkyHelpTeam I'm having constant problems streaming 4k shows on netflix. When I do a speed test it's averaging 25-30mbps which is below the minimum agreed in my contract. How can you resolve this for me?
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Graham Townsley
(@No9Legends) reported
from
Whitley Bay, England
@DiscoDaveToon Good lad, if we want to make a stand then not just going for those @premierleague but we should also cancel @SkySports subscription. Only way change happens #premierleaguecorrupt
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Abdul Latif
(@alatif7934) reported
from
Exeter District, England
@SkyHelpTeam Hi Sky Help: Thank you for providing the link last night to test our Sky system installatipn. I ran all 7 steps of the test. I don't know what it measures and detects; but basic installation seems good; but our Home phone line does not work.
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Meghan S.
(@antipinkkitten) reported
from
Dublin City, Leinster
@SkyHelpTeam Hi there, I did all of that, and the help function told me to call. Is there a link to where I can book an engineer?