Sky Outage in Merthyr Tydfil, Wales
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems detected at Sky
Sky problems in the last 24 hours in Merthyr Tydfil, Wales

December 05: Problems at Sky
Sky is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments.
Most Reported Problems:
- Internet
- (66.12%)
- TV
- (12.80%)
- Wi-fi
- (10.95%)
- (3.97%)
- Total Blackout
- (3.97%)
- Phone
- (2.19%)
Sky Outage Map Near Merthyr Tydfil, Wales
The most recent outage reports and issues originated from Porth, Hengoed, Pontypridd, Ynysybwl, Abertridwr, Caerphilly, Machen, Blackwood, Tonypandy, Tredegar, Bargoed, Treharris, Penywaun, Maesteg and Ferndale.
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Sky in Merthyr Tydfil, Wales Comments
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.Sky Issues Reports Near Merthyr Tydfil, Wales
Latest outage, problems and issue reports in Merthyr Tydfil and nearby locations:-
Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales
@SkyHelpTeam need your help asap I've already sent a dm
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🎯🎯robert morgan (@robertm72589070) reported from Abertridwr, Wales
@BBC and @SkyUK Your vile and bias attack on Jeremy Corbyn and the @UKLabour. Will come bk to bite you on your arse. I'm not going to pay your licence fee anymore for your spewing of lies. And I'm going to cancel my subscription to the other bias shit. Good day
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Melinda Hawthorne (@finnfrenz) reported from Bargoed, Wales
@SkyHelpTeam problems with internet access CF46 which is near Cardiff. Some sites ok others unreachable. Rebooted router and device but no difference.
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Leighton Baller (@LeightonBaller) reported from Penywaun, Wales
@SkyHelpTeam @SkyUK @virginmedia Load of crap. Removed a good application and replaced it with utter crap. Nice move Sky.
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Leighton Baller (@LeightonBaller) reported from Penywaun, Wales
Cheers @SkyUK for ruining your app. Bloody stupid. I’m beginning to hate sky. I think I’ll check out @virginmedia instead
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Geraint Williams (@geraint9918) reported from Maesteg, Wales
@SkyHelpTeam are you able to provide support, broadband fine but no phone line. Dead, no dial tone and tried another phone etc etc.
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Joe T. Prosser (@Joetprosser) reported from Llanhilleth, Wales
@Deaconboy666 @SkyUK @BT Yeah honestly man that new router hasn't done shit. Changes the 5GHz to a stronger channel but the 5 on it is wack anyway. Also if you notice it is just bad on a daily basis anyway like I could start out at 23 down and it would work its way down to 12... Not good.
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Neil C Robo🏴📷 (@NCRobo) reported from Ebbw Vale, Wales
Hey @SkySports WTF is go ng on with the #redbutton 😡😡🤡🤡 loads of usual shite games on apart from ours!!!! @LUFC
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alan edwards (@efwolf359) reported from Merthyr Tydfil, Wales
@SkyHelpTeam think it’s perfectly ok to make a customer wait three weeks for an engineer to visit to fix a totally dead skyQ system
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Anthony Pugh (@antycher) reported from Mountain Ash, Wales
@SkyHelpTeam @SkyUK Hi ive done a sky swap but I cant find the order number to claim my free galaxy buds. Help!
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Lynn Thomas (@vaynorboy) reported from Cefn-coed-y-cymmer, Wales
@Bowfinger1 @DavidJonesSky @SkySports Both sides didn’t have a clue! Two poor sides who gave the ball away too often!
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Suzanne Burrows (@suzyb443) reported from Mountain Ash, Wales
@SkyHelpTeam @SkyUK ok, so I want the wifi guarantee, we have fibre max. You sent my husband links and shit but we got nowhere, now, can you tell me what we need to actually get wifi guarantee, at the moment, we are lucky to get it upstairs!!!
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Gavin Murphy⚽️️👹 🇾🇪 (@gavalar83) reported from Merthyr Tydfil, Wales
@SkyHelpTeam can you help me access an old sky email address please
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Joe T. Prosser (@Joetprosser) reported from Llanhilleth, Wales
@SkyHelpTeam It's okay. You're doing your best. Customer service is awesome, just inconsistent connections and the fact I've had an engineer out 2x in 2 months is dramatic haha.
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David Goddard 🏴 (@DaioGoddard) reported from Treharris, Wales
@SkyHelpTeam @glennerboy Good luck getting any support from this lot #Jokers
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Sue Stowell (@sue_stowell) reported from Machen, Wales
@SkyHelpTeam Hi The Sky Q voice control has stopped working today. I’ve reset the remote, rebooted the sky box & reset the Internet. Still nothing. Tried my upstairs sky box & the same. Can you confirm if there is a problem. Thanks
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WelshGaz75 (@gazzaboyo) reported from Treorchy, Wales
@andy_alloyd4 @SkyUK It is mate, the customer service is non existent aswell. They need to sort out their training as most of them were clueless.
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WelshGaz75 (@gazzaboyo) reported from Treorchy, Wales
@KathyW1973 @SkyUK Not had any emails for 10 days, they say we need to update our password. Can’t do it online so when we ring them they say our phone/tablet/laptop is the problem. Not getting anywhere!! They’ve always been a shoddy company!
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WelshGaz75 (@gazzaboyo) reported from Treorchy, Wales
Never a good experience with @SkyUK locked my account 10 days ago and still getting piss poor customer service!!!
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lou mack (@louisem82640379) reported from Merthyr Tydfil, Wales
@SkyHelpTeam hi I’ve taken Netflix out with you but I can’t login can someone help please
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Martin Hole (@martinhole31) reported from Caerphilly, Wales
@SkyHelpTeam @SkyStore I was told this back in February and I still have to purchase the DVD option when buying downloads as my daughter is deaf and requires subtitles. I’m sure I’m not the only person identifying this problem
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Steven Pither (@StevePither) reported from Treorchy, Wales
@AshPrice2017 The service from @SkyUK has been good over the last 10 years, but it’s the cost that’s the killer. Unless your a ‘new’ customer then 💷💷💷
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Katy Evans (@KatyElphaba) reported from Porth, Wales
Shocking service from @SkyUK - I find an offer that says ends in 7 minutes - I call the number linked and it says that department is closed. Call back before 8pm. It’s 7.52pm. Thanks sky what a pile of ****.
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Robert Day (@sootyday) reported from Blaengwynfi, Wales
@SkyHelpTeam No I’ll just cancel without notice like you give me 😊
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Matt Lovibond (@lovibond_matt) reported from Risca, Wales
Loving that Man Utd are now seeing the Ole Gunner Solskjaer that we had 9 months of at #Cardiff. The guy is not cut out for management and is getting by on that ******* goal in 99’. He will be the first manger gone next season #ManUtd #manutdvsmancity #SkySports
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Matthew Thompson (@Matthw_Thompson) reported from Blackwood, Wales
Surly there must’ve been some money down at a bookies to be DQ’d by biting #PriceAli #Boxing #SkySports
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🐮 DullUddenCow (@DullUddenCow) reported from Abertillery, Wales
@Doyley25lfc @SkyHelpTeam I have only had Sky Q three weeks and it’s been troublesome so far. Sound dropouts through cinema system, input issues with the box not recognising the input change and now UHD flickering. Plus my subscription has been hiked by £5 a month weeks after upgrading. Poor show.
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Vicky (@VickyNannie) reported from Abercarn, Wales
@duncanpoundcake @SkyUK @freesat_tv Best thing we did never looked back Sky is a rip off merchant
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Rossko [Finger Guns] (@RosskoKeniston) reported from Porth, Wales
Fair play to @SkyHelpTeam, called yesterday regards to a broadband issue. They sent an engineer out today and the problem was resolved. No messing around and got a discount on my next bill. Really quite impressed 👍
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Declan Facey (@dec1an123) reported from Tonypandy, Wales
@SkySports I know let’s show the @RangersFC and @AberdeenFC instead of of @ManCity @Everton clueless nobody wants to watch that shit
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Giggsy (@DjGiggsy) reported from Pontypridd, Wales
@NigelBlues @BBCMOTD @SkySports I quite like her, she raises more valid points than some of the others. It’s just the fact it’s a woman being more knowledgable about football that’s got some people’s backs up. The amount of stick she gets isn’t fair. There are far worst pundits working daily for the BBC/Sky etc
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Gareth Davies (@Mavis_Davies9) reported from Bargoed, Wales
@thelawns @SkyUK @SkyHelpTeam Yes field based not part of the call centre support
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MAN 0-4 LIV (@FcMemorabilia) reported from Treorchy, Wales
@afcbournemouth 3 @WatfordFC 3 half time and @SkySports gives us this pile of shit #NEWMUN what a waste of money
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Pippa Weaver (@pipweaver) reported from Treorchy, Wales
Hi @SkyHelpTeam I’m trying to help sort out my grandparents TV box, is there a phone number I can call for advice as they’re not online so we can’t create an account...
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Nicky O’Connor (@NickyConners7) reported from Glyn-neath, Wales
@LMurphyy @SkyHelpTeam I’ll fix it myself🤪
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Daniel Crocker (@crock_daniel) reported from Hendreforgan, Wales
@Budda876 @SkyUK @SkyHelpTeam As a SkyQ customer also paying the price i do. If it isn't sorted before xmas i'll be cancelling 100%
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Daniel Crocker (@crock_daniel) reported from Hendreforgan, Wales
@SkyUK Absolutely shocking customer service. No satellite signal due to the bad weather and an engineer can't come until Jan 3rd !!!!
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Nicky O’Connor (@NickyConners7) reported from Glyn-neath, Wales
@SkyHelpTeam Tried before, it’s no help. No thanks mush.
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Nicky O’Connor (@NickyConners7) reported from Glyn-neath, Wales
@CraigEdwards3 @Melville714 @SkyUK @Virgin @virginmedia It’s the WiFi signal. It doesn’t even reach upstairs like. So when I’m Dragon Ball Z, it cuts out😭
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JONNY EDWARDS (@jonnybluebird) reported from Rhymney, Wales
@HayemakerBoxing @DerekWarChisora @mrdavidhaye @SkySports You said the same shit with *******
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Vicky J.Janes (@vjjanes) reported from Tylorstown, Wales
@SkyHelpTeam No service ! Normally means no calls etc ! Estimated time if you could please on service returning. Thanks .
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Vicky J.Janes (@vjjanes) reported from Tylorstown, Wales
@SkyUK Hello !!! Existing customer about to upgrade here !! Need help please ! Anyone going to answer a simple question or will that be tomorrow now ! Come on you get a fare chunk of £ off me a month 😊
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Vicky J.Janes (@vjjanes) reported from Tylorstown, Wales
@SkyUK can you help please ! Live chat busy again & phones 20 minutes to talk !
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'H' Rhi (@hobbit2343) reported from Brynmawr, Wales
Hey who wants to see 4 days worth of conversations with @SkyUK @SkyHelpTeam ...who wants to see when I say they are bad just how bad...who wants to see me talking to David; James, Lesley, Adam x 2
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'H' Rhi (@hobbit2343) reported from Brynmawr, Wales
Never ever pick @SkyHelpTeam @SkyUK people...just don't do it....honest to god terrible terrible customer service...started trying to resolve my issue Friday through website, chat, messenger, email..been through security so many times transferred so many times ITS NOT RESOLVED
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'H' Rhi (@hobbit2343) reported from Brynmawr, Wales
Without doubt @SkyUK have the most diabolical, shoddy awful service by a country mile!....without fail...for a communications company you should look at that!
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Louise Easter (@Louise_easter) reported from Ebbw Vale, Wales
@SkyHelpTeam Hi. Could somebody try and help us resolve an issue please. I'm not calling via phone as I've tried that and the advice was useless.
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maxheard (@Cat826Maxheard) reported from Abertillery, Wales
@SkySports can tell me the time Tony bellew fight is on plz so I can watch it on some illegal site so I don’t have to pay u Robbin ***** no more than I have 2 .. regards a sky customer
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Cara Marsh (@caradyas14) reported from Cwmbach, Wales
@SkyUK I don’t think you can! I’m currently a sky customer and have had to cancel the broadband as it cannot be transferred to my new property!
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Thomas Ward (@wicksyt) reported from Brynmawr, Wales
Terrible camera work by @SkySports there, chose to show replays of the handbags & scuffles rather than the goal itself 🙈 we wonder where the kids then get it from #WellPlayed 👎🏻#CHEMNU
Sky Issues Reports
Latest outage, problems and issue reports in social media:-
dominic jackson (@domjackson101) reported
Another promise broken and lie said. Skytv getting worse and not better. Not interested in solving their mistakes. Just as long as they have your money. @SkyUK #poorcustomerservice #nottakingresponsibility
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Tej (@SinghT2j) reported
@primevideosport do not like watching the football on this rather watch on sky sport or Bt sports it’s so behind my phones updates me before there’s a goal #AmazonPrimeSport any one else having this problem #SkySports #Btsports amazon just stick to films and the other stuff
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Karen loves Fulham (@FulhamKaren) reported
@Mancunian_Manx @MaryKillsPeople @Channel4 @SkyUK I love it too but I'm sorry to be the bearer of bad news but the 3rd series is the last one - the creative/production team have said so.
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John Hammond (@JH_ComicBookMan) reported
@SkyHelpTeam Yes, signing up as a new customer.
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K3N J0N3S (@J0n3sK3n) reported
You know what I’ve realised, #AmazonPrimeSport don’t show the replays of the goals as much as #skysports Granted I never got a chance to see previous days games #sky has spoilt me #amazon
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Riyadh Issa (@RiyadhIssa) reported from Penarth, Wales
@SkyUK I keep being told I’m on the fastest broadband speed, I’m in a tiny flat and every time I stream a movie it buffers constantly. I’ve spoken to the call centre and they keep telling me it’s fine. Better improve it soon, or you’ll lose a 10 year customer, that’s if you care.
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Riyadh Issa (@RiyadhIssa) reported from Penarth, Wales
@SkyUK I keep being told I’m on the fastest broadband speed, I’m in a tiny flat and every time I stream a movie if buffers constantly. I’ve spoken to the call centre and they keep telling me it’s fine. Better improve it soon, or you’ll lose a 10 year customer, that’s if you care.
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Omega Jim (@AmazingJMS) reported
@paulyboym1 @SkyHelpTeam I completely agree that it's a crap situation, but I'd rather miss just 1 episode than all 5 of them. Put another way, it's easier to find an alternative source for 1 missing episode of 1 show than 5 episodes of 5 different shows. But don't watch 'pirated' tv folks.
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Matty Champion (@m4ttyc1990) reported
@SkyHelpTeam I need help connecting a sky q WiFi booster box to BT WiFi hub please
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DarkJunglist--LFC (@LFC__Jason) reported
@SkyHelpTeam May I ask why #skybroadband is so ******* shit.... It'll be nice if someone actually contacted me back about my opinion or is my opinion not good enough #skybroadband 😡😡