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Sky Outage Report in Merthyr Tydfil, Wales

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The latest reports from users having issues in Merthyr Tydfil come from postal codes CF47.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Merthyr Tydfil, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Merthyr Tydfil and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Merthyr Tydfil, Wales 12/09/2025 00:40

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Merthyr Tydfil, Wales

The most recent Sky outage reports came from the following cities: Abertillery, Caerphilly, Porth, Hengoed, Pontypridd, Bargoed, Cefn-coed-y-cymmer, Merthyr Tydfil, Aberdare, Treharris, Treorchy, Maesteg, Ferndale, Blackwood and Tonypandy.

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City Problem Type Report Time
United KingdomAbertillery Internet
United KingdomCaerphilly Internet
United KingdomPorth Internet
United KingdomHengoed Wi-fi
United KingdomPontypridd Phone
United KingdomPorth Internet

Community Discussion

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Sky Issues Reports Near Merthyr Tydfil, Wales

Latest outage, problems and issue reports in Merthyr Tydfil and nearby locations:

  • LeightonBaller Leighton Baller (@LeightonBaller) reported from Penywaun, Wales

    Cheers @SkyUK for ruining your app. Bloody stupid. I’m beginning to hate sky. I think I’ll check out @virginmedia instead

  • Joetprosser Joe T. Prosser (@Joetprosser) reported from Llanhilleth, Wales

    @Deaconboy666 @SkyUK @BT Yeah honestly man that new router hasn't done shit. Changes the 5GHz to a stronger channel but the 5 on it is wack anyway. Also if you notice it is just bad on a daily basis anyway like I could start out at 23 down and it would work its way down to 12... Not good.

  • NCRobo Neil C Robo🏴󠁧󠁢󠁷󠁬󠁳󠁿📷 (@NCRobo) reported from Ebbw Vale, Wales

    Hey @SkySports WTF is go ng on with the #redbutton 😡😡🤡🤡 loads of usual shite games on apart from ours!!!! @LUFC

  • gavalar83 Gavin Murphy⚽️️👹 🇾🇪 (@gavalar83) reported from Merthyr Tydfil, Wales

    @SkyHelpTeam can you help me access an old sky email address please

  • sue_stowell Sue Stowell (@sue_stowell) reported from Machen, Wales

    @SkyHelpTeam Hi The Sky Q voice control has stopped working today. I’ve reset the remote, rebooted the sky box & reset the Internet. Still nothing. Tried my upstairs sky box & the same. Can you confirm if there is a problem. Thanks

  • gazzaboyo WelshGaz75 (@gazzaboyo) reported from Treorchy, Wales

    @andy_alloyd4 @SkyUK It is mate, the customer service is non existent aswell. They need to sort out their training as most of them were clueless.

  • efwolf359 alan edwards (@efwolf359) reported from Merthyr Tydfil, Wales

    @SkyHelpTeam think it’s perfectly ok to make a customer wait three weeks for an engineer to visit to fix a totally dead skyQ system

  • gazzaboyo WelshGaz75 (@gazzaboyo) reported from Treorchy, Wales

    Never a good experience with @SkyUK locked my account 10 days ago and still getting piss poor customer service!!!

  • gazzaboyo WelshGaz75 (@gazzaboyo) reported from Treorchy, Wales

    @KathyW1973 @SkyUK Not had any emails for 10 days, they say we need to update our password. Can’t do it online so when we ring them they say our phone/tablet/laptop is the problem. Not getting anywhere!! They’ve always been a shoddy company!

  • geraint9918 Geraint Williams (@geraint9918) reported from Maesteg, Wales

    @SkyHelpTeam are you able to provide support, broadband fine but no phone line. Dead, no dial tone and tried another phone etc etc.

  • louisem82640379 lou mack (@louisem82640379) reported from Merthyr Tydfil, Wales

    @SkyHelpTeam hi I’ve taken Netflix out with you but I can’t login can someone help please

  • Joetprosser Joe T. Prosser (@Joetprosser) reported from Llanhilleth, Wales

    @SkyHelpTeam It's okay. You're doing your best. Customer service is awesome, just inconsistent connections and the fact I've had an engineer out 2x in 2 months is dramatic haha.

  • LeightonBaller Leighton Baller (@LeightonBaller) reported from Penywaun, Wales

    @SkyHelpTeam @SkyUK @virginmedia Load of crap. Removed a good application and replaced it with utter crap. Nice move Sky.

  • robertm72589070 🎯🎯robert morgan (@robertm72589070) reported from Abertridwr, Wales

    @BBC and @SkyUK Your vile and bias attack on Jeremy Corbyn and the @UKLabour. Will come bk to bite you on your arse. I'm not going to pay your licence fee anymore for your spewing of lies. And I'm going to cancel my subscription to the other bias shit. Good day

  • DaioGoddard David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @SkyHelpTeam @glennerboy Good luck getting any support from this lot #Jokers

  • vaynorboy Lynn Thomas (@vaynorboy) reported from Cefn-coed-y-cymmer, Wales

    @Bowfinger1 @DavidJonesSky @SkySports Both sides didn’t have a clue! Two poor sides who gave the ball away too often!

  • suzyb443 Suzanne Burrows (@suzyb443) reported from Mountain Ash, Wales

    @SkyHelpTeam @SkyUK ok, so I want the wifi guarantee, we have fibre max. You sent my husband links and shit but we got nowhere, now, can you tell me what we need to actually get wifi guarantee, at the moment, we are lucky to get it upstairs!!!

  • dafyddlewis82 Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales

    @SkyHelpTeam need your help asap I've already sent a dm

  • antycher Anthony Pugh (@antycher) reported from Mountain Ash, Wales

    @SkyHelpTeam @SkyUK Hi ive done a sky swap but I cant find the order number to claim my free galaxy buds. Help!

  • finnfrenz Melinda Hawthorne (@finnfrenz) reported from Bargoed, Wales

    @SkyHelpTeam problems with internet access CF46 which is near Cardiff. Some sites ok others unreachable. Rebooted router and device but no difference.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • karlwoolley Karl Woolley (@karlwoolley) reported

    Hey @SkyHelpTeam, Netflix app on SkyQ seems to be banjaxxed on main box and minis. Tried app refresh on all of them etc. Looking at your forums, seems this has been a problem for the last 2-3 weeks, which correlates with my experience :-/ p.s it’s not my WiFi, main box is wired

  • cjmclean80 Emos Spam (@cjmclean80) reported

    Been trying to look at mobiles on line @SkyHelpTeam for well over a week and your website never connects on various devices and browsers when logged into my account. It's like you don't want me to spend money with you!

  • DPhil1981 Dan P ⚒️ (@DPhil1981) reported

    @SkyUK I’m an existing customer. Can I ask why I had to pay a £10 admin fee today@just to keep my broadband package the same… disgusting I think. The person on the phone wasn’t very helpful…

  • ryderTT er..... (@ryderTT) reported

    @SkyUK Don’t bother - they are absolutely sh*t should you ever need customer service.

  • DaGhanaianAlpha 🇬🇭JoeGh🇬🇭 (@DaGhanaianAlpha) reported

    @talkSPORT From Skysports to Talksport........he's full of terrible 1970s football takes

  • Scoob1534 Scoob (@Scoob1534) reported

    Please help @SkyHelpTeam. I’m still having issues with my new #skystream. With v14 software you’ve fixed the app stutters and crashing but not the audio. Getting audio dropouts when I watch things in #dolbyatmos. Any suggestions as I’ve only had it 3wks.

  • cdnarey Chris Narey (@cdnarey) reported

    @SkyHelpTeam don’t know why I bother with sky broadband. Off again in the middle of the football, refuse to call up and complain, they do nothing, and can’t when I have to use my phone to finish watching the game!! No discount offered, diamond customer apparently!!

  • frosticus Marcus Frost (@frosticus) reported

    @virginmedia But that’ll surly cost me more money after 3 lots of negotiations assuring me that the HD pack was added? I’m getting to the point where I’ll just cancel it all now as nobody really knows how @SkySports HD is applied on a VM contract!

  • shamusdoherty shay d (@shamusdoherty) reported

    @SkyHelpTeam Is rather keep the convo out of PM as that’s usually where I get fed the line it’s a @ParamountPlusUK issue and then left to rot by one of your partnering companies. Nothing privacy wise needs to be disclosed.

  • HarryWe62347845 Harry Webb (@HarryWe62347845) reported

    @cdnarey @SkyHelpTeam I’m trying to play fifa online but keeps going off every 30 mins for 5 minutes….I’m paying that extra £5 a month so it makes sure my internet is monitored and checked before any problems occurs, it’s a joke