Sky Outage in Merthyr Tydfil, Wales

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

 Problems detected at Sky

Sky problems in the last 24 hours in Merthyr Tydfil, Wales

Sky Outage Chart in Merthyr Tydfil, Wales

October 21: Problems at Sky

Sky is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(63.92%)
Wi-fi
(12.58%)
TV
(12.34%)
Total Blackout
(3.96%)
E-mail
(3.80%)
Phone
(3.40%)

Sky Outage Map Near Merthyr Tydfil, Wales

The most recent outage reports and issues originated from Hengoed, Caerphilly, Tonypandy, Merthyr Tydfil, Mountain Ash, Pontypridd, Blackwood, Bargoed, Maesteg, Cefn-coed-y-cymmer, Llanhilleth and Tredegar.

Hengoed Total Blackout
Caerphilly TV
Caerphilly Phone
Tonypandy TV
Pontypridd Phone
Hengoed Wi-fi

Sky in Merthyr Tydfil, Wales Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Sky Issues Reports Near Merthyr Tydfil, Wales

Latest outage, problems and issue reports in Merthyr Tydfil and nearby locations:
  • efwolf359 alan edwards (@efwolf359) reported from Merthyr Tydfil, Wales

    @SkyHelpTeam think it’s perfectly ok to make a customer wait three weeks for an engineer to visit to fix a totally dead skyQ system

  • antycher Anthony Pugh (@antycher) reported from Mountain Ash, Wales

    @SkyHelpTeam @SkyUK Hi ive done a sky swap but I cant find the order number to claim my free galaxy buds. Help!

  • vaynorboy Lynn Thomas (@vaynorboy) reported from Cefn-coed-y-cymmer, Wales

    @Bowfinger1 @DavidJonesSky @SkySports Both sides didn’t have a clue! Two poor sides who gave the ball away too often!

  • suzyb443 Suzanne Burrows (@suzyb443) reported from Mountain Ash, Wales

    @SkyHelpTeam @SkyUK ok, so I want the wifi guarantee, we have fibre max. You sent my husband links and shit but we got nowhere, now, can you tell me what we need to actually get wifi guarantee, at the moment, we are lucky to get it upstairs!!!

  • gavalar83 Gavin Murphy⚽️️👹 🇾🇪 (@gavalar83) reported from Merthyr Tydfil, Wales

    @SkyHelpTeam can you help me access an old sky email address please

  • Joetprosser Joe T. Prosser (@Joetprosser) reported from Llanhilleth, Wales

    @SkyHelpTeam It's okay. You're doing your best. Customer service is awesome, just inconsistent connections and the fact I've had an engineer out 2x in 2 months is dramatic haha.

  • DaioGoddard David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @SkyHelpTeam @glennerboy Good luck getting any support from this lot #Jokers

  • sue_stowell Sue Stowell (@sue_stowell) reported from Machen, Wales

    @SkyHelpTeam Hi The Sky Q voice control has stopped working today. I’ve reset the remote, rebooted the sky box & reset the Internet. Still nothing. Tried my upstairs sky box & the same. Can you confirm if there is a problem. Thanks

  • gazzaboyo WelshGaz75 (@gazzaboyo) reported from Treorchy, Wales

    @andy_alloyd4 @SkyUK It is mate, the customer service is non existent aswell. They need to sort out their training as most of them were clueless.

  • gazzaboyo WelshGaz75 (@gazzaboyo) reported from Treorchy, Wales

    @KathyW1973 @SkyUK Not had any emails for 10 days, they say we need to update our password. Can’t do it online so when we ring them they say our phone/tablet/laptop is the problem. Not getting anywhere!! They’ve always been a shoddy company!

  • gazzaboyo WelshGaz75 (@gazzaboyo) reported from Treorchy, Wales

    Never a good experience with @SkyUK locked my account 10 days ago and still getting piss poor customer service!!!

  • louisem82640379 lou mack (@louisem82640379) reported from Merthyr Tydfil, Wales

    @SkyHelpTeam hi I’ve taken Netflix out with you but I can’t login can someone help please

  • martinhole31 Martin Hole (@martinhole31) reported from Caerphilly, Wales

    @SkyHelpTeam @SkyStore I was told this back in February and I still have to purchase the DVD option when buying downloads as my daughter is deaf and requires subtitles. I’m sure I’m not the only person identifying this problem

  • StevePither Steven Pither (@StevePither) reported from Treorchy, Wales

    @AshPrice2017 The service from @SkyUK has been good over the last 10 years, but it’s the cost that’s the killer. Unless your a ‘new’ customer then 💷💷💷

  • KatyElphaba Katy Evans (@KatyElphaba) reported from Porth, Wales

    Shocking service from @SkyUK - I find an offer that says ends in 7 minutes - I call the number linked and it says that department is closed. Call back before 8pm. It’s 7.52pm. Thanks sky what a pile of ****.

  • sootyday Robert Day (@sootyday) reported from Blaengwynfi, Wales

    @SkyHelpTeam No I’ll just cancel without notice like you give me 😊

  • lovibond_matt Matt Lovibond (@lovibond_matt) reported from Risca, Wales

    Loving that Man Utd are now seeing the Ole Gunner Solskjaer that we had 9 months of at #Cardiff. The guy is not cut out for management and is getting by on that ******* goal in 99’. He will be the first manger gone next season #ManUtd #manutdvsmancity #SkySports

  • Matthw_Thompson Matthew Thompson (@Matthw_Thompson) reported from Blackwood, Wales

    Surly there must’ve been some money down at a bookies to be DQ’d by biting #PriceAli #Boxing #SkySports

  • DullUddenCow 🐮 DullUddenCow (@DullUddenCow) reported from Abertillery, Wales

    @Doyley25lfc @SkyHelpTeam I have only had Sky Q three weeks and it’s been troublesome so far. Sound dropouts through cinema system, input issues with the box not recognising the input change and now UHD flickering. Plus my subscription has been hiked by £5 a month weeks after upgrading. Poor show.

  • VickyNannie Vicky (@VickyNannie) reported from Abercarn, Wales

    @duncanpoundcake @SkyUK @freesat_tv Best thing we did never looked back Sky is a rip off merchant

  • RosskoKeniston Rossko [Finger Guns] (@RosskoKeniston) reported from Porth, Wales

    Fair play to @SkyHelpTeam, called yesterday regards to a broadband issue. They sent an engineer out today and the problem was resolved. No messing around and got a discount on my next bill. Really quite impressed 👍

  • dec1an123 Declan Facey (@dec1an123) reported from Tonypandy, Wales

    @SkySports I know let’s show the @RangersFC and @AberdeenFC instead of of @ManCity @Everton clueless nobody wants to watch that shit

  • DjGiggsy Giggsy (@DjGiggsy) reported from Pontypridd, Wales

    @NigelBlues @BBCMOTD @SkySports I quite like her, she raises more valid points than some of the others. It’s just the fact it’s a woman being more knowledgable about football that’s got some people’s backs up. The amount of stick she gets isn’t fair. There are far worst pundits working daily for the BBC/Sky etc

  • Mavis_Davies9 Gareth Davies (@Mavis_Davies9) reported from Bargoed, Wales

    @thelawns @SkyUK @SkyHelpTeam Yes field based not part of the call centre support

  • FcMemorabilia MAN 0-4 LIV (@FcMemorabilia) reported from Treorchy, Wales

    @afcbournemouth 3 @WatfordFC 3 half time and @SkySports gives us this pile of shit #NEWMUN what a waste of money

  • pipweaver Pippa Weaver (@pipweaver) reported from Treorchy, Wales

    Hi @SkyHelpTeam I’m trying to help sort out my grandparents TV box, is there a phone number I can call for advice as they’re not online so we can’t create an account...

  • NickyConners7 Nicky O’Connor (@NickyConners7) reported from Glyn-neath, Wales

    @LMurphyy @SkyHelpTeam I’ll fix it myself🤪

  • crock_daniel Daniel Crocker (@crock_daniel) reported from Hendreforgan, Wales

    @Budda876 @SkyUK @SkyHelpTeam As a SkyQ customer also paying the price i do. If it isn't sorted before xmas i'll be cancelling 100%

  • crock_daniel Daniel Crocker (@crock_daniel) reported from Hendreforgan, Wales

    @SkyUK Absolutely shocking customer service. No satellite signal due to the bad weather and an engineer can't come until Jan 3rd !!!!

  • NickyConners7 Nicky O’Connor (@NickyConners7) reported from Glyn-neath, Wales

    @SkyHelpTeam Tried before, it’s no help. No thanks mush.

  • NickyConners7 Nicky O’Connor (@NickyConners7) reported from Glyn-neath, Wales

    @CraigEdwards3 @Melville714 @SkyUK @Virgin @virginmedia It’s the WiFi signal. It doesn’t even reach upstairs like. So when I’m Dragon Ball Z, it cuts out😭

  • jonnybluebird JONNY EDWARDS (@jonnybluebird) reported from Rhymney, Wales

    @HayemakerBoxing @DerekWarChisora @mrdavidhaye @SkySports You said the same shit with *******

  • vjjanes Vicky J.Janes (@vjjanes) reported from Tylorstown, Wales

    @SkyHelpTeam No service ! Normally means no calls etc ! Estimated time if you could please on service returning. Thanks .

  • vjjanes Vicky J.Janes (@vjjanes) reported from Tylorstown, Wales

    @SkyUK Hello !!! Existing customer about to upgrade here !! Need help please ! Anyone going to answer a simple question or will that be tomorrow now ! Come on you get a fare chunk of £ off me a month 😊

  • vjjanes Vicky J.Janes (@vjjanes) reported from Tylorstown, Wales

    @SkyUK can you help please ! Live chat busy again & phones 20 minutes to talk !

  • hobbit2343 'H' Rhi (@hobbit2343) reported from Brynmawr, Wales

    Hey who wants to see 4 days worth of conversations with @SkyUK @SkyHelpTeam ...who wants to see when I say they are bad just how bad...who wants to see me talking to David; James, Lesley, Adam x 2

  • hobbit2343 'H' Rhi (@hobbit2343) reported from Brynmawr, Wales

    Never ever pick @SkyHelpTeam @SkyUK people...just don't do it....honest to god terrible terrible customer service...started trying to resolve my issue Friday through website, chat, messenger, email..been through security so many times transferred so many times ITS NOT RESOLVED

  • hobbit2343 'H' Rhi (@hobbit2343) reported from Brynmawr, Wales

    Without doubt @SkyUK have the most diabolical, shoddy awful service by a country mile!....without fail...for a communications company you should look at that!

  • Louise_easter Louise Easter (@Louise_easter) reported from Ebbw Vale, Wales

    @SkyHelpTeam Hi. Could somebody try and help us resolve an issue please. I'm not calling via phone as I've tried that and the advice was useless.

  • Cat826Maxheard maxheard (@Cat826Maxheard) reported from Abertillery, Wales

    @SkySports can tell me the time Tony bellew fight is on plz so I can watch it on some illegal site so I don’t have to pay u Robbin ***** no more than I have 2 .. regards a sky customer

  • caradyas14 Cara Marsh (@caradyas14) reported from Cwmbach, Wales

    @SkyUK I don’t think you can! I’m currently a sky customer and have had to cancel the broadband as it cannot be transferred to my new property!

  • wicksyt Thomas Ward (@wicksyt) reported from Brynmawr, Wales

    Terrible camera work by @SkySports there, chose to show replays of the handbags & scuffles rather than the goal itself 🙈 we wonder where the kids then get it from #WellPlayed 👎🏻#CHEMNU

  • vikkinugent Vikki Nugent (@vikkinugent) reported from Rhigos, Wales

    @SkyHelpTeam My sky q to guide is not . First there were lots of gaps so I switched the box off for 1 minute and switched it back on. And now the tv guide only goes midnight on Wednesday just over 4 days not the normal 7 days why is this? And what can fix it?

  • stumpy_juk Matthew Jones (@stumpy_juk) reported from Caerphilly, Wales

    @SkyHelpTeam all.white lights on router. Ran the tests on the app with no answer. Are there any known issues in the Caerphilly area?

  • mdonovan1970 Donovan (@mdonovan1970) reported from Merthyr Tydfil, Wales

    @Col_Sandurz @RogerGoodgroves @SkySportsNFL @SkySports @NFLGamePassEU All sky Sunday night games are blocked on game pass regardless if you use a VPN. It sucks, pay for the games and you still get your content blocked.

  • thegingerchap Martin (@thegingerchap) reported from Treorchy, Wales

    @SkyHelpTeam Sky went down due to weather. Not the issue. But when it came back it showed a download of Frozen from sky cinema. We didn’t do it. It’s just there !! We aren’t getting charged for that are we ? Can we delete it from the recordings screen without getting charged ?

  • jonnybluebird JONNY EDWARDS (@jonnybluebird) reported from Rhymney, Wales

    @1927Cookie @SkyUK @SkyHelpTeam Don't bother mine been shit for ages a sky engineer was supposed to come last night between 5 and 7 last night and guess what never turned up

  • SteveEvans44 Steve Evans ?? (@SteveEvans44) reported from Treorchy, Wales

    @CNN What has happened to broadcast in UK. ITS DOWN! @SkyUK

  • DaioGoddard David Goddard ??????? (@DaioGoddard) reported from Treharris, Wales

    @_Sweet_Science_ @Mcw4444 @EddieHearn @TonyBellew @usykaa @ManchesterArena @SkySports @DAZN_USA @GilberticoWBA @wbcmoro @WorldBoxingOrg @PacoValcarcel @Everton @KlimasBoxing @ringmagazine **** off u boring **** go get mugged off my money grabbing promoters

  • stevenpemberto1 steven pemberton (@stevenpemberto1) reported from Maesteg, Wales

    Shocking service today @SkyUK was offered movies for 6 months in the week as I was a VIP Customer and called today to take the offer to be told I’m not eligible. They need to get their customer service right. Will be cancelling this crap.

Sky Issues Reports

Latest outage, problems and issue reports in social media:
  • davyclarke davyclarke (@davyclarke) reported

    @GarethOsman @Dannyyyx98 @SkySportsPL @ManUtd @LFC @SkySports ******* hell. You are as stupid as you look. Don't reply, you're boring. 😂😂😘👍

  • cyrofzz Cyro (@cyrofzz) reported

    @staceyo_1983 @SkyUK Virgin is awful but so is sky tbh

  • HazardOnTrack Aaron (@HazardOnTrack) reported

    @SkyHelpTeam @SkyUK Help........

  • Warhartxtreme32 Simon bedeau (@Warhartxtreme32) reported

    @virginmedia what are the current XL deals on @SkyUK thinking of quiting due to no internet every evening but some how no problems with broadband

  • CMcAuley99 Ⓒⓐⓛⓛⓤⓜ-Ⓛⓔⓔ ⓂⓒⒶⓤⓛⓔⓨ (@CMcAuley99) reported

    @Compel_Bast @SkyOne @SkyHelpTeam Warner bros want to keep it for their streaming service

  • EducatingLeanne Leanne (@EducatingLeanne) reported

    @SkyHelpTeam Your advisor just cut me off after being on a call which was held for 36 minutes dealing with charges. That was the second call that I had to make today to deal with the issue. Please can you send me the email address of the complaints department.

  • AntHenderson45 Anthony Henderson (@AntHenderson45) reported

    Sky Mobile like an infatuated stalker. 7 missed calls since Wednesday! Never been with you, never will. Go away 👋🏻 @SkyHelpTeam

  • APadders Padders (@APadders) reported

    @SkySportsPL @SkySports VAR was the problem line the first one. It's the stupid new handball rule. It was never a handball before this new rule.

  • darka5sa5sin Paul Growns (@darka5sa5sin) reported

    @SkyUK Why does the new Sky Go app not allow for downloads over the mobile network!! Very frustrating and now unusable for me!!

  • chrisstyles44 Chris Styles 🎃👻🧟‍♂️🎈🎈🎈 (@chrisstyles44) reported

    @SkyHelpTeam @A_J_92 That's a lie you use the @O2 network for sky mobile