Sky Outage Report in Ferndale, Rhondda Cynon Taf, Wales
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The latest reports from users having issues in Ferndale come from postal codes CF43.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Ferndale, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Ferndale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Ferndale, Rhondda Cynon Taf, Wales
The most recent Sky outage reports came from the following cities: Merthyr Tydfil, Cardiff, Caerphilly, Pontypridd, Porth, Blackwood, Pontyclun, Treharris, Tonypandy, Bridgend, Hengoed, Ynysddu, Ferndale, Treorchy and Maesteg.
| City | Problem Type | Report Time |
|---|---|---|
 Merthyr Tydfil |
Internet | |
| Cardiff |
Internet | |
| Caerphilly |
Internet | |
| Pontypridd |
TV | |
| Cardiff |
TV | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Ferndale, Wales
Latest outage, problems and issue reports in Ferndale and nearby locations:
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WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
@KathyW1973 @SkyUK Not had any emails for 10 days, they say we need to update our password. Can’t do it online so when we ring them they say our phone/tablet/laptop is the problem. Not getting anywhere!! They’ve always been a shoddy company!
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Cath Colleypriest
(@CathFluffybob1) reported
from
Cardiff, Wales
So @SkyHelpTeam I pay u £145 a month no response and no access to help online or phone line
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Lowri Roberts
(@Lowri_Amlwch) reported
from
Cardiff, Wales
Hello @SkyHelpTeam ! I’ve just spoken to your terrible customer service team! The woman couldn’t do “downgrading” or “cancelling” accounts. She couldn’t put me through to anyone either. She offered a tel. number + assured me that they’d be open until 9. They weren’t. She lied! 👎🏼
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heathwindowsltd
(@Heathwindows80) reported
from
Taff's Well, Wales
Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyUK not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.
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Suzanne Burrows
(@suzyb443) reported
from
Mountain Ash, Wales
@SkyHelpTeam @SkyUK ok, so I want the wifi guarantee, we have fibre max. You sent my husband links and shit but we got nowhere, now, can you tell me what we need to actually get wifi guarantee, at the moment, we are lucky to get it upstairs!!!
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@SkyHelpTeam @glennerboy Good luck getting any support from this lot #Jokers
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Lynn Thomas
(@vaynorboy) reported
from
Cefn-coed-y-cymmer, Wales
@Bowfinger1 @DavidJonesSky @SkySports Both sides didn’t have a clue! Two poor sides who gave the ball away too often!
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Gavin Murphy⚽️️👹 🇾🇪
(@gavalar83) reported
from
Merthyr Tydfil, Wales
@SkyHelpTeam can you help me access an old sky email address please
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Cath Colleypriest
(@CathFluffybob1) reported
from
Cardiff, Wales
@SkyHelpTeam I can’t log into my email it says my password is wrong I followed the help path and it wanted to charge me £4.80
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Cath Colleypriest
(@CathFluffybob1) reported
from
Cardiff, Wales
@SkyHelpTeam Tried this not recognising anything need to print flight tickets ASAP getting no help
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SolicitingFlavours
(@SolicitingFlava) reported
from
Cardiff, Wales
@SkyHelpTeam issues in Llandaff Cardiff with Broadband - no sccess all day today . Please advise as to issue and how to claim refund for lack of service.
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@SkyHelpTeam only been a sky broadband customer for three weeks and it's not as good as talk talk gutted I swapped now.. how do I cancel my broadband
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Andrew Chinnick
(@AChinnick90) reported
from
Cardiff, Wales
@RSpencer100 @virginmedia @SkyUK Absolutely awful @virginmedia. I’ll be following you to @SkyUK as soon as my contract ends!
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Thomas David Morgan
(@TomDavidMorgan) reported
from
Pencoed, Wales
Why is @skysports app not working now!
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Soteroula Philippou
(@SoteroulaP) reported
from
Cardiff, Wales
@SkyHelpTeam Unable to access my emails since yesterday morning and unable to reset my password. It keeps asking me for the 1st street I lived and won’t accept my answers - tried so many combinations....Please help
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CatherINe N
(@MissNortonC) reported
from
Cardiff, Wales
Every time Martin Tyler apologises for 'some language you may have heard', I imagine #SkySports viewers up and down the land telling him to effoff. #SuperSunday
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heathwindowsltd
(@Heathwindows80) reported
from
Taff's Well, Wales
Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyHelpTeam not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.
-
SolicitingFlavours
(@SolicitingFlava) reported
from
Cardiff, Wales
@SkyHelpTeam Refuses to connect and when re - enter passwirs just keeps on stating authenication error or just say "connecting" and never does. This is not an acceptable service.
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WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
@andy_alloyd4 @SkyUK It is mate, the customer service is non existent aswell. They need to sort out their training as most of them were clueless.
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Thomas David Morgan
(@TomDavidMorgan) reported
from
Pencoed, Wales
******* does the @SkyUK app ever work! Sort it out watched the same bastard advert over an over then freezes!!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Grace Anatomy
(@GraceAnatomyUK) reported
@SkyHelpTeam Just continuing Babylon Berlin and the subtitles are still terrible!
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Daniel
(@8gzd8k76nM) reported
@angry_corner @SkyHelpTeam 2 working days for Ofcom’s autocomp from the day after the fault is reported by yourself or noted as an outage if its a network issue so sounds like you’ve got another couple of days for that but it can take longer
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Mr Angry
(@angry_corner) reported
@SkyHelpTeam Probably the worst reply/customer sevice ever. As if we haven't tried or reported this, for three days!!! Embarrassing.
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Andrea Cook 🧷 💙
(@F3Lollipops) reported
@Seagulldancer @SkyHelpTeam thanks for that - she's a bit away from there but it does suggest that it's a wider issue and not something I need to worry about trying to fix for her.
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Becsta Varley
(@BecstaVarley21) reported
@SkyHelpTeam my telephone is not working. I'm trying incoming calls and outgoing calls. We are due a new Broadband router on 15 December have you cut us off or something till we get a new one
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Lucy
(@l_u_c_y_t) reported
@SkyHelpTeam hi,my WiFi/broadband connection keeps dropping out. Is there a problem in my area (bexleyheath in kent). Or is the weather affecting this?
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G
(@gil0nana) reported
@CreekBoy14 @ArsenalBuzzCom @SkySports Gareth Southgate is that one guy that race wouldn’t have been a factor. As a matter of factor it’s really stupid for you to even think this way. Some of you are genuinely tiring.
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Susan Ann Day
(@CatwomanDoris) reported
@SkyHelpTeam I’ve got no satellite signal. Help.
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Daniel
(@8gzd8k76nM) reported
@F3Lollipops @SkyHelpTeam I mean what do you think? The weather was fine yesterday and there was no issue, the weather is bad today and there is an issue. Doesn’t take a genius does it
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Mr Angry
(@angry_corner) reported
@SkyHelpTeam Openreach will investigate, eventually, apparently. Heard it all before. Not good enough. Intermittent since install, droos most nights, regularly down for hours at a time, often a day or more. Now off for 3 days and you can't/won't give any timescales.