Sky Outage Report in Penmaen, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Penmaen, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Penmaen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 10: Problems at Sky
Sky is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (52%)
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TV (26%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Penmaen, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Newport, Usk, Aberdare, Caerphilly, Abergavenny, Blackwood, Treharris, Hengoed, Mountain Ash, Ferndale, Cwmbran, Pontypridd, Merthyr Tydfil and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
TV | |
| Newport |
TV | |
| Usk |
TV | |
| Newport |
TV | |
| Aberdare |
TV | |
| Cardiff |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Penmaen, Wales
Latest outage, problems and issue reports in Penmaen and nearby locations:
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Colmitchell🏴
(@Colmitchell1) reported
from
Tylorstown, Wales
@SkyHelpTeam my landline and broadband are not working again, I’ve tried to call and been on hold for 45 mins. It has not been working probably since Xmas
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Gerald J Davies
(@GerJDav) reported
from
Caerphilly, Wales
@_drane @SkyUK If you use your hotspot try balancing your phone near an open window It might help the phone signal get in if you’ve got coated or treated glass
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@SkyHelpTeam broadband is down, is there an outage in the Cardiff area ? #cardiff #skybroadband
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Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
@AndrewMorganRCT @skytv @SkyHelpTeam you're better this, help Cllr Morgan out
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@SkyHelpTeam You need to employ more people. Everytime i have called over the previous 20 years with a problem i wait far too long. Customer retentions and sales answer far quicker! #sky
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Glenn Holloway
(@glenn_nnelg9) reported
from
Llantrisant, Wales
@SkyHelpTeam Again sky mess our broadband up. Without broadband for almost a month and now you turn it back off again and you can't turn it back on until the 7th of Jan. #workingfromhome #nointernet #help
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andrew corten
(@AndrewCorten) reported
from
Newport, Wales
@GNev2 how ******** do @SkySports allow such a biased prick like you commentate on a Man U game ? You are a disgrace #biased #disgrace
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@SarahBell85 @SkyHelpTeam It’s down in Cardiff too so unlikely your device
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Shaun Porter
(@srp0000) reported
from
Newport, Wales
Wtf is wrong with the sound @SkySports #MUNEVE ?
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@ChristianFish3 @SkyHelpTeam Mine is down. In city centre
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Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
Very excited to be getting FTTP...fibre broadband... to the property Monday...years of intermittent issues hopefully gone...150 Mbps here we come @SkyUK
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@SkyHelpTeam guys do you have a telephone number where I can speak to someone? Your automated service just keeps going around in a circle & repeating its self.
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Tim Bishop
(@WelshBish) reported
from
Maesycwmmer, Wales
@SkyHelpTeam do you offer any boosters for WiFi? Im@just 4 meters away from the router in another room and it’s so slow
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#HelloMyNameIsSimon🏴
(@amphlett_sg) reported
from
Cardiff, Wales
@SkyHelpTeam my mother in law ordered multiscreen in December and has been paying for it but no Minibox can you help ? Tried online & phone but going round in circles!
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kip
(@kiplin1995) reported
from
Llanharry, Wales
@SkyHelpTeam fibre down in Pontyclun, South Wales by any chance? #SkyDown
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@100Climbs @ibiza74pete1 Brilliant! Snag is, though I threaten to do this, the kids know I need to keep it on in order to run my business! Does anyone know if it's possible to divide the wifi signal so I can keep one channel on (password protected) but switch off the other? I use Sky. @SkyHelpTeam
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Shane Andrews MBE 💙
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi, my sky Q and my other box that mirrors it hasn’t been working for 5 hours now. Is there an issue in Cardiff?
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Mark Davies
(@MarkDav59132946) reported
from
Tonypandy, Wales
@SkySports can you tell me if people wanted to cancel their contracts early because of the extra charges in April if they would be allowed? I am sure if enough people did this you would soon change your mind. A company as big as yours and people are struggling enough with the
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Lee
(@ChrisLe15970575) reported
@SkyUK Do NOT buy this unless you enjoy wasting your time with sky tech support who don’t give a toss! I’ve had mine since October & it’s the worst thing I’ve ever bought! You lose channels, it disconnects from the internet for 0 reason, the pucks should be called pukes, avoid avoid!!!
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Charmaine@AFC
(@charmaine86afc) reported
@SkyHelpTeam Sky is a complete joke put my package up from 89 to 111 a month...oh how I wish I could get Virgin...I'm so close to cancelling after 13 years as a loyal customer...was going to put it up to 146 a month...greed is all I can say..looking at now TV & vodaphone internet
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Paul Stewart
(@sliverlodeone) reported
@SkyUK Such an awful strategic decision. You need a new CEO!
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Shane Brown
(@shanebrown74) reported
@SkyHelpTeam Yes, it's a communal aerial, too. So, it's down to the housing association, unless it gets hit by a bird or a branch and put back into place!
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Chang
(@MarcusChang1990) reported
@SkyHelpTeam please help. I've updated the sky store app on my 2 smart TV, and now it's saying they are new devices and won't let me play films on them. I've literally rented a film earlier today and now stuck watching on my phone. I can't make any device changes until March.
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FPL Michelle
(@fpl_michelle) reported
@elftok @SkyHelpTeam Why do you think Sky is so expensive? You paid for the dish, and they can't be arsed to take it down and re-use it. They have no corporate policy regarding giving a damn about the environment - YET.
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Ben The Geek
(@RunAwayGeek) reported
@Joell87742720 @Pete121Evans @SkyUK If you read what I wrote, I said AND a sound bar with Dolby Atmos, so thanks for proving my point. Also, your TV is mid range with a Poor OS, lack of apps. The Bravia colour engine is OK but would rather have a Samsung Neo or LG etc..
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Peter Jones
(@StargazerUK1984) reported
@daisyflower1981 @SkyUK The Puck to me is kind of like an amazon firecube or apple tv device and could of been one the better devices that was an all in one package with every service available. I personally feel they had an opportunity to open up to alot more people as not everyone wants their TV.
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Zpurnia
(@JupiterGreatest) reported
@SkySports wtf, no champ clubs interested?
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Remi Cribb
(@RemiCribb) reported
@SkyHelpTeam Hi, yeah went through all the steps, checked every possible update but no help to be honest. Tried every trick in the book in regards to the actual rooter, many people in the village also experiencing the same problem as us?