Sky Outage Report in Penmaen, Caerphilly County Borough, Wales
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Penmaen, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Penmaen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (57%)
-
TV (19%)
-
Wi-fi (13%)
-
Total Blackout (5%)
-
Phone (3%)
-
E-mail (3%)
Live Outage Map Near Penmaen, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Ferndale, Caerphilly, Newport, Pontyclun, Porth, Pontypridd, Aberdare, Tonypandy, Hengoed and Bargoed.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Phone | |
| Ferndale |
Phone | |
| Caerphilly |
Internet | |
| Newport |
Internet | |
| Cardiff |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Penmaen, Wales
Latest outage, problems and issue reports in Penmaen and nearby locations:
-
Shaun Porter
(@srp0000) reported
from
Newport, Wales
Wtf is wrong with the sound @SkySports #MUNEVE ?
-
James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@100Climbs @ibiza74pete1 Brilliant! Snag is, though I threaten to do this, the kids know I need to keep it on in order to run my business! Does anyone know if it's possible to divide the wifi signal so I can keep one channel on (password protected) but switch off the other? I use Sky. @SkyHelpTeam
-
Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
-
Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@SarahBell85 @SkyHelpTeam It’s down in Cardiff too so unlikely your device
-
Tania Davies
(@TanJanDav) reported
from
Cardiff, Wales
@SkyHelpTeam They cut me off after they send a text!!! So frustrating. I am calling the published customer service number!!! I have tried all suggested directives in the website I just need help from a human !!
-
Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
-
Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@SkyHelpTeam broadband is down, is there an outage in the Cardiff area ? #cardiff #skybroadband
-
Mikey Roberts 🏴
(@mikeyroberts81) reported
from
Cardiff, Wales
Hey @SkyHelpTeam any chance you can stop slowing down my broadband? I know what the trick it, to make me upgrade to a 'faster service'. What I'll do instead is find a better provider.
-
Gerald J Davies
(@GerJDav) reported
from
Caerphilly, Wales
@_drane @SkyUK If you use your hotspot try balancing your phone near an open window It might help the phone signal get in if you’ve got coated or treated glass
-
kip
(@kiplin1995) reported
from
Llanharry, Wales
@SkyHelpTeam fibre down in Pontyclun, South Wales by any chance? #SkyDown
-
Tania Davies
(@TanJanDav) reported
from
Cardiff, Wales
@SkyHelpTeam how do I get to talk to a human at customer service? I keep calling and the computer texts me a link to the website. You have already done that.!this is shocking service
-
Glenn Holloway
(@glenn_nnelg9) reported
from
Llantrisant, Wales
@SkyHelpTeam Again sky mess our broadband up. Without broadband for almost a month and now you turn it back off again and you can't turn it back on until the 7th of Jan. #workingfromhome #nointernet #help
-
#HelloMyNameIsSimon🏴
(@amphlett_sg) reported
from
Cardiff, Wales
@SkyHelpTeam my mother in law ordered multiscreen in December and has been paying for it but no Minibox can you help ? Tried online & phone but going round in circles!
-
Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
@AndrewMorganRCT @skytv @SkyHelpTeam you're better this, help Cllr Morgan out
-
Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@SkyHelpTeam guys do you have a telephone number where I can speak to someone? Your automated service just keeps going around in a circle & repeating its self.
-
Tania Davies
(@TanJanDav) reported
from
Cardiff, Wales
@SkyHelpTeam Good morning, I have been having issues with my broadband for 3 weeks. Randomly my devices will not connect to the internet. The amber face appears as well as flashing on occasion . Seems to happen on a weekend and in the Evening? Can you help? Thanks
-
Colmitchell🏴
(@Colmitchell1) reported
from
Tylorstown, Wales
@SkyHelpTeam my landline and broadband are not working again, I’ve tried to call and been on hold for 45 mins. It has not been working probably since Xmas
-
andrew corten
(@AndrewCorten) reported
from
Newport, Wales
@GNev2 how ******** do @SkySports allow such a biased prick like you commentate on a Man U game ? You are a disgrace #biased #disgrace
-
Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@ChristianFish3 @SkyHelpTeam Mine is down. In city centre
-
Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@SkyHelpTeam You need to employ more people. Everytime i have called over the previous 20 years with a problem i wait far too long. Customer retentions and sales answer far quicker! #sky
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
SDV
(@Arachnid_5045) reported
@nicholaspwright @SkySports Sky Sports journalist and pundits are really and truly idiots. Twisting everything into their own narrative, for what? Some clickbait article and hoping for attention? Must be tough to think about **** and than having to post it online
-
Sam Cummings
(@SamJCummings) reported
@SkyHelpTeam Hi Michelle I have tried online luckily I have data on my mobile as my WiFi is not working at home . Online tells me that I need an engineer. On line it states you are having issues with a phone mast in my area? ? The Internet is urgently needed as we are working from home.
-
Emma W
(@LadyEmmaWatson) reported
@SkyHelpTeam Trying to get a simple answer from Sky is painful, Logged into my account, checked my password is correct and it’s still being rejected as “invalid format” on your online help form. You didn’t need all this info when you took a payment for a new box!
-
soph v. 885
(@sophb66) reported
@SkyHelpTeam I have been using this app for oh about 2 years now to download programmes from my sky Q box on my tv to my iPad ….. it’s the last few weeks the app keeps cutting out during downloading and you can see my WiFi in my other tweet was at full strength. It’s clear sky go has issues
-
MASTERK1LLER
(@Masterk1L) reported
@SkyHelpTeam You kidding right? We had an engineer round just the other week and proclaimed that the issue was ‘fixed’ and to be honest it’s been worse than before he came. So who do I call when the internet goes down just past midnight? It’s just infuriating and frustrating.
-
Stuart McQueen
(@Stu2780) reported
@SkyHelpTeam It’s not working still. My preference is set to download in HD but everything keeps ‘download failed’. I can start download in SD but I pay for HD and expect HD. With all the problems I’ve been having I’m considering binning SKY off!
-
Tom
(@FullAhBeans) reported
@SkyHelpTeam how can you justify charging existing customers an admin fee for re-contracting. Your guys give me all this BS about being a sky VIP customer and then try and bleed every penny you can get out of us. £20 fee for literally nothing. Disgusting behaviour.
-
SDV
(@Arachnid_5045) reported
@nicholaspwright @SkySports Not too long ago, 26-09-2021, you wrote an article saying that Arteta is transforming his team. The day after they beat Spurs. As recently as 08-11-2021 an article was posted saying how Arteta’s Arsenal is taking shape, and now this stupid article?
-
Vincent Joseph
(@Vincent91065027) reported
@SkySportsPool @MosconiCup @SkySports Why not just test him every damn day then?
-
Jake Headland
(@jakeheadland) reported
@SkyHelpTeam is the service still down? I'm in USA didn't think would affect me? but had no service for 8 hours now!!