Sky Outage Report in Penmaen, Caerphilly County Borough, Wales

Problems in the last 24 hours in Penmaen, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Penmaen, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (46%)
• TV (30%)
• Wi-fi (13%)
• Total Blackout (5%)
• Phone (3%)
• E-mail (2%)

Live Outage Map Near Penmaen, Wales

The most recent Sky outage reports came from the following cities: Blackwood, New Tredegar, Hengoed, Treharris, Pontypridd, Tonypandy, Cwmbran, Caerphilly, Newport, Merthyr Tydfil, Mountain Ash, Pontyclun, Porth, Bargoed, and Ferndale.

City	Problem Type	Report Time
Blackwood	Internet	5 days ago
New Tredegar	Wi-fi	7 days ago
Hengoed	Internet	7 days ago
Blackwood	Internet	8 days ago
Treharris	Internet	8 days ago
Pontypridd	Internet	8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Penmaen, Wales

Latest outage, problems and issue reports in Penmaen and nearby locations:

• 
  Richard A. Hughes (@ricardofodol) reported 6 minutes ago from Llanharan, Wales

  @AndrewMorganRCT @skytv @SkyHelpTeam you're better this, help Cllr Morgan out

• 
  David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported 6 minutes ago from Treharris, Wales

  @SkySports Why are people hiring social media companies and wtf is wrong with saying ‘are you ready’ ffs

• 
  James Moss (@UKEmpLawyer) reported 14 minutes ago from Newport, Wales

  @100Climbs @ibiza74pete1 Brilliant! Snag is, though I threaten to do this, the kids know I need to keep it on in order to run my business! Does anyone know if it's possible to divide the wifi signal so I can keep one channel on (password protected) but switch off the other? I use Sky. @SkyHelpTeam

• 
  Shaun Porter (@srp0000) reported 16 minutes ago from Newport, Wales

  Wtf is wrong with the sound @SkySports #MUNEVE ?

• 
  James Moss (@UKEmpLawyer) reported 18 minutes ago from Newport, Wales

  Really trash #skybroadband again. My kids have been complaining this evening as they've been dropped out of xbox games mid-game due to crap wifi. It's not the speed or service we should expect & we still haven't received the booster promised! #poorcustomerservice @SkyHelpTeam

• 
  Gerald J Davies (@GerJDav) reported 19 minutes ago from Caerphilly, Wales

  @_drane @SkyUK If you use your hotspot try balancing your phone near an open window It might help the phone signal get in if you’ve got coated or treated glass

• 
  James Moss (@UKEmpLawyer) reported 19 minutes ago from Newport, Wales

  @breezymate @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

• 
  Steffan McMahon (@Steffan_McMahon) reported 20 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  Richard A. Hughes (@ricardofodol) reported 24 minutes ago from Llanharan, Wales

  Very excited to be getting FTTP...fibre broadband... to the property Monday...years of intermittent issues hopefully gone...150 Mbps here we come @SkyUK

• 
  Tim Bishop (@WelshBish) reported 25 minutes ago from Maesycwmmer, Wales

  @SkyHelpTeam do you offer any boosters for WiFi? Im@just 4 meters away from the router in another room and it’s so slow

• 
  Steffan McMahon (@Steffan_McMahon) reported 32 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

• 
  Sarah Harvey (@sarahtattoo13) reported 41 minutes ago from Abertridwr, Wales

  @SkyUK Hi, I upgraded and activated my free year of discovery+ but everytime I try to use it on my box its says I need to upgrade? Can you help please? 🙏🏼🙏🏼

• 
  Louise Watkins (@besley1976) reported 43 minutes ago from Cefn-coed-y-cymmer, Wales

  @SkyHelpTeam really disappointed with the worse service ever no one can help me on the phone such a disappointment

• 
  Glenn Holloway (@glenn_nnelg9) reported 44 minutes ago from Llantrisant, Wales

  @SkyHelpTeam Again sky mess our broadband up. Without broadband for almost a month and now you turn it back off again and you can't turn it back on until the 7th of Jan. #workingfromhome #nointernet #help

• 
  kip (@kiplin1995) reported 48 minutes ago from Llanharry, Wales

  @SkyHelpTeam fibre down in Pontyclun, South Wales by any chance? #SkyDown

• 
  andrew corten (@AndrewCorten) reported 48 minutes ago from Newport, Wales

  @GNev2 how ******** do @SkySports allow such a biased prick like you commentate on a Man U game ? You are a disgrace #biased #disgrace

• 
  Mark Davies (@MarkDav59132946) reported 51 minutes ago from Tonypandy, Wales

  @SkySports can you tell me if people wanted to cancel their contracts early because of the extra charges in April if they would be allowed? I am sure if enough people did this you would soon change your mind. A company as big as yours and people are struggling enough with the

• 
  James Moss (@UKEmpLawyer) reported 54 minutes ago from Newport, Wales

  @lairy72 @SkyUK If they make any admissions of poor service/promise to do anything for you (e.g. send a router/booster) ensure you get them to email you written confirmation whilst you are still on the phone with them, or they'll deny it was ever said & won't be able to locate recording of call!

• 
  David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported 55 minutes ago from Treharris, Wales

  @Burgy_Tog @SkySports If it was the foot sweep that put him down then he should be able to beat the count. Always takes the easy way out Molina

• 
  Colmitchell🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Colmitchell1) reported 57 minutes ago from Tylorstown, Wales

  @SkyHelpTeam my landline and broadband are not working again, I’ve tried to call and been on hold for 45 mins. It has not been working probably since Xmas

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dylan (@Mozzla_) reported 11 minutes ago

  @SkyHelpTeam any update on the outage in Wales, you tell people to go to the website and check and I've checked and it says you found the fault and working on it, that was over 2 hours ago

• 
  Mike Reed (@mikereedwt) reported 11 minutes ago

  @SkyHelpTeam @supertone76 National outage is ongoing.

• 
  blue. (@DD111118) reported 12 minutes ago

  @SkyHelpTeam what the HELL is going on with my Internet?!!!! SERIOUSLY get it sorted NOW before I completely lose my ****!!! Useless!

• 
  Stuart Conlon (@StuartConlon) reported 14 minutes ago

  @SkyHelpTeam Hi, I live in Kent, is there any update on the Broadband outage as I still seem to be having connection issues 😟

• 
  Rob Harris (@robharristweets) reported 15 minutes ago

  @SkyHelpTeam Does not help vulnerable people who have medical appointments online! Neither Teams or Zoom work well or at all on 4G.

• 
  🦅 Matt G (@eaglegard) reported 17 minutes ago

  @SkyHelpTeam @Kai_Stone Quickest and easiest way is for you to reconnect the thousands of people effected. If you want to employ us all to fix your issues then you pay us. Because at the moment we’re all paying you for no service

• 
  John Smith (@JohnSmi70032203) reported 23 minutes ago

  @SkyHelpTeam @cmb1207 Clearly the problem Is your end these little Internet tests are pointless when the whole country has no WiFi

• 
  👉🏻👉🏻👉🏻 (@THE_KHB_) reported 25 minutes ago

  @SkyHelpTeam Still no broadband in the Swale area (South East). Has been 16 hours. Please advise how this is being resolved and how I will be compensated for this poor service.

• 
  samantha conway (@sjconway14) reported 26 minutes ago

  @SkyHelpTeam @stellaandrews32 Last update on the link you keep sharing was at 19:30 on 1st Sept. A more up to date update and when expected resolution would be appreciated- trying to get some work done!!

• 
  Louise McGowan (@xXLouiseGXx) reported 33 minutes ago

  I sure as hell hope you’re reducing everyone’s bill for this outage @SkyHelpTeam