Sky Outage Report in Penmaen, Caerphilly County Borough, Wales
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Penmaen, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Penmaen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Penmaen, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Pontypridd, Cardiff, Blackwood, Hengoed, Ynysddu, Newport, Cwmbran, Treharris, Pontypool, Caerphilly, Ferndale, Usk, Aberdare, Abergavenny and Mountain Ash.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd |
Total Blackout | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Blackwood |
Internet | |
| Hengoed |
TV | |
| Cardiff |
Internet |
Community Discussion
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Sky Issues Reports Near Penmaen, Wales
Latest outage, problems and issue reports in Penmaen and nearby locations:
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
My broadband is awful @SkyHelpTeam.
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@lairy72 @SkyUK If they make any admissions of poor service/promise to do anything for you (e.g. send a router/booster) ensure you get them to email you written confirmation whilst you are still on the phone with them, or they'll deny it was ever said & won't be able to locate recording of call!
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
******* @SkyUK hub not working again, this daily occurrence @skyhelpteam doesn't half help my complaint with @ofcom
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam Does not solve my issues
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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Henry Field Assoc CIPD
(@henryf2409) reported
from
Cardiff, Wales
Helped my nan sort her @SkyUK bill today. really helpful service happy with the outcome... But she's in her 70s and has been allowed to have her bills increase to between 130-160 per month for over 2 years... Surely Safeguarding volunerable customers should stop that happening!?
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Gavenny Baggie
(@R_Bradley_WBA) reported
from
Abergavenny, Wales
@SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@waxperfect @SkyHelpTeam When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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Louise Watkins
(@besley1976) reported
from
Cefn-coed-y-cymmer, Wales
@SkyHelpTeam really disappointed with the worse service ever no one can help me on the phone such a disappointment
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Andrew Newman 🏴
(@andyn63) reported
from
Cardiff, Wales
@SkyHelpTeam Hi sky. Our internet is not working and neither is it working for several of my neighbours. Any news on what’s going on? Thanks. CF5 6XR. 👍🏼
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@breezymate @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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gerald davies
(@gerry_tudor) reported
from
Cardiff, Wales
@SkyHelpTeam I think there’s a problem in my area, help.. !!
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Mat Seymour
(@Mat_Seymour) reported
from
Cardiff, Wales
Hi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam how to watch catch up I’ve done everything on the app not able to do this yet I’m paying for this service
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam how come you can only offer me a basic broadband but BT can offer me two speeds over fibre? Am I missing something or are they slow in telling you they’re upgraded?
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@PaulCaddick11 @AdamStubbz @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
-
James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@AdamStubbz @SkyUK When I realised our broadband speed from #Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Tom
(@TuhPuhDuh) reported
******* dogshit internet ******* worst decision to move to your broadband its the worse **** I’ve ever ******* experienced call your **** the best and fastest can’t even ******* load a basterd app useless ***** @SkyHelpTeam @SkyUK if anyone sees this & thinking about moving DONT
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Shaunie Buckley
(@Shaunie_Jade) reported
@SkyHelpTeam When I go through to live chat. It won’t let me go any further even though I’m in my account. It says ring us and then we can continue. I cannot get through to anyone to reset my pin never mind tell them I wish to leave
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Nick Meacham
(@SportsProNick) reported
Also worth considering F1's own OTT offering. Currently it's available separately in the US, but in the UK it's unavailable for live due to scale of @SkySports relationship. Or further to that could we see the service being integrated into @peacockTV ala the @WWE deal?
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Wayne Feneck
(@fenwardo) reported
@SkyUK this is a complaint please can somebody reply regarding your awful broadband service constantly failing and whilst working from home is becoming a problem
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Shaun Maxwell
(@ShaunMa69762058) reported
@SkyHelpTeam Why is talk TV And GB news got are delay Can you fix this problem
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Harbor Tea Rooms + Sunset Enterprise
(@Mat_Lane) reported
Any known issues in Bedworth? Any work being done? It can’t be dropping like this when I am working from home. It’s all of the while lately cutting meetings and my work. Mornings and afternoons. Any chance of a new router or I’ve got not choice but look elsewhere. @SkyUK
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Adwoa Ramsay
(@adrockrams) reported
@SkyUK why is your internet network so bad man?! Our connection will just drop for no reason. I’ve been saying I’m gonna leave for a while but I think it’s time. Let me go check @bt_uk or @EE cause bad Wi-Fi in 2022 ain’t it! Kmt
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Ian Bellis
(@Ian_in_OH) reported
@TheWelshDragon9 @SkySports It's show much more than that. People weren't crying in Cardiff when the final whistle went because of two Euros. All the effort, all the near misses, all the great players who never played in any finals. Family connections. His comment is stupifying in its condescension.
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Rebecca Simpson
(@ubecca1) reported
@SkyHelpTeam I haven’t received anything from Sky in relation to them telling it’s went to dead lock or anything. I wasn’t even talking to a manger just a customer advisor. He told me the complaint was closed and it went to dead lock. Can you tell me my next steps
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Iain Teasdale
(@MrTeasdi) reported
@SkyHelpTeam Customer priority are my contact but no sign of positive outcome. 14 years with sky to be treated so badly