Sky Outage Report in Penmaen, Caerphilly County Borough, Wales
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Penmaen, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Penmaen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Penmaen, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Newport, Blackwood, Cardiff, Pontypridd, Caerphilly, Mountain Ash, Pontyclun, Porth, Hengoed, Bargoed, Ferndale, Merthyr Tydfil, Tonypandy, Pontypool and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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Sky Issues Reports Near Penmaen, Wales
Latest outage, problems and issue reports in Penmaen and nearby locations:
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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Rhodri Cartwright
(@SuperSizeRod) reported
from
Merthyr Tydfil, Wales
What a fight! But surely Taylor won that by a mile... @SkySports @EddieHearn @KatieTaylor Parsoon is just running round throwing **** not landing clear shots Who won
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david
(@david_batey19) reported
from
Mountain Ash, Wales
@SkySports More bad news
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Mat Seymour
(@Mat_Seymour) reported
from
Cardiff, Wales
Hi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam how come you can only offer me a basic broadband but BT can offer me two speeds over fibre? Am I missing something or are they slow in telling you they’re upgraded?
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angharad aka Annie
(@lilmiss_annie) reported
from
Ebbw Vale, Wales
Been with @SkyUK almost 9yrs and this is the first time that an engineer has spoken to me so rudely. He knocks my door and TELLS me that he's cutting me off because I'm stealing from another customer. I EXPLAIED to him I have my own account and dish. He then points to the side
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Paul Smith
(@PaulSmith83) reported
from
Mountain Ash, Wales
@SkyHelpTeam can someone help me out please? I am speaking to someone called Aaron who is insisting on not helping me! Paying £42 a month for 2.5mbs broadband. He admits there’s a fault but won’t do anything about it.
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
******* @SkyUK hub not working again, this daily occurrence @skyhelpteam doesn't half help my complaint with @ofcom
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam I have been ringing you for ages regarding my bill pay I need someone to help me please
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Gavenny Baggie
(@R_Bradley_WBA) reported
from
Abergavenny, Wales
@SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....
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gerald davies
(@gerry_tudor) reported
from
Cardiff, Wales
@SkyHelpTeam I think there’s a problem in my area, help.. !!
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angharad aka Annie
(@lilmiss_annie) reported
from
Ebbw Vale, Wales
With the dish on it thats mine. I don't get a sorry just a "oh I see" my nephew rang customer services for me as I was still shaking and upset. All they told me to do was fill out a feedback form and that would be the end of it!! I am disgusted and disappointed in @SkyUK
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Young Ones Clubs Ltd.
(@Youngonesclubs) reported
from
Pentyrch, Wales
@skyhelpteam I have had poor WiFi coverage at my home for months, I have tried calling but as I am not vulnerable or Over 70 I can not get help. I have tried all the tips on website, It needs a booster. Can you please help?
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam how to watch catch up I’ve done everything on the app not able to do this yet I’m paying for this service
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?
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Gareth Alan
(@GenghisCANN) reported
from
Merthyr Tydfil, Wales
@SkyUK is there am issue with sky broadband this evening? My connection has been rubbish for several hours now!
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
My broadband is awful @SkyHelpTeam.
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam Does not solve my issues
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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M(MAFIE)McC
(@MafieMc) reported
@SkySports That car is slow and ugly
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Nikki Jane
(@nikki8908) reported
@SkyHelpTeam Yes, it’s not. Nice try though 🙄 It’s so irritating. Just do your jobs & send it. It’s not that hard really. You say sorry, send the voucher & actually do it. This supposed manager needs further training. Disgraceful service.
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Gavin Keating
(@GavinKeating2) reported
@SkyHelpTeam Yeah mine was down from about half 5 yesterday when you try and run test on my sky app just says there’s an outage in your area
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Randolph Ham
(@RandolphHam79) reported
@SkyHelpTeam @mindisablank What can you expect from a #CustomerService that instead of trying to give you a solution or negotiate to keep your previous prices they just do the minimum effort to justify their wages and give you the CANNED REPLY with a link to #Cancel your services? Really? What a service.
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Mercian
(@mercianengland) reported
@boxxer @SkySportsBoxing @SkySports Terrible undercard
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Gemma Corfield
(@Iloveholly) reported
@SkyHelpTeam hi I paid the Sky TV bill, I know it’s early. Can you double check if I done it right because when I pay the bill, it went to to my bank and I accidentally press the wrong one, I click on the card by mistake not Text, I did press cancel.
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wendy - still I rise
(@mindisablank) reported
@SkyHelpTeam When the online price is 54 & customer service say the best deal they can give you is 59 ... something is wrong. The website won't let me renew my contract, there's an error. And why MUST I have Wifi boost when I don't need it?
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MGH
(@MGH) reported
@SkyHelpTeam hey guys, I'm trying to watch the football on the Sky Go app, but the stream is constantly playing in fast speed, then it stops to buffer, then back to fast speed. Reinstalling doesn't help and I have the latest updates. Any help?
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Lazy J
(@Defender904x4) reported
@SkyHelpTeam Any chance you could help with a query. I have a Sky Glass tv due to be delivered tomorrow, yet have conflicting emails. 1) Welcome to Sky Glass. 2) Your Sky package has been cancelled.
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Martin Laste
(@lastiemar) reported
@SkySports WTF else would these muppets have to talk about if It wasn’t for Man Utd?