Sky Outage Report in Penmaen, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Penmaen, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Penmaen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 26: Problems at Sky
Sky is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Penmaen, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Treharris, Pontypridd, Tonypandy, Cwmbran, Caerphilly, Cardiff, Newport, Merthyr Tydfil, Blackwood, Mountain Ash, Pontyclun, Porth, Hengoed, Bargoed and Ferndale.
| City | Problem Type | Report Time |
|---|---|---|
 Treharris |
Internet | |
| Pontypridd |
Internet | |
| Tonypandy |
TV | |
| Cwmbran |
Internet | |
| Caerphilly |
Total Blackout | |
| Cardiff |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Penmaen, Wales
Latest outage, problems and issue reports in Penmaen and nearby locations:
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Glenn Holloway
(@glenn_nnelg9) reported
from
Llantrisant, Wales
@SkyHelpTeam Again sky mess our broadband up. Without broadband for almost a month and now you turn it back off again and you can't turn it back on until the 7th of Jan. #workingfromhome #nointernet #help
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@ChristianFish3 @SkyHelpTeam Mine is down. In city centre
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Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
Very excited to be getting FTTP...fibre broadband... to the property Monday...years of intermittent issues hopefully gone...150 Mbps here we come @SkyUK
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Colmitchell🏴
(@Colmitchell1) reported
from
Tylorstown, Wales
@SkyHelpTeam my landline and broadband are not working again, I’ve tried to call and been on hold for 45 mins. It has not been working probably since Xmas
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Shane Andrews MBE 💙
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi, my sky Q and my other box that mirrors it hasn’t been working for 5 hours now. Is there an issue in Cardiff?
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kip
(@kiplin1995) reported
from
Llanharry, Wales
@SkyHelpTeam fibre down in Pontyclun, South Wales by any chance? #SkyDown
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@SarahBell85 @SkyHelpTeam It’s down in Cardiff too so unlikely your device
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James
(@jamestuck) reported
from
Cardiff, Wales
@SkyHelpTeam apparently you’ve cancelled my mobile phone swap because I didn’t send my old phone back in the packaging you never sent me. It sure what more I can do because getting in touch with you is like trying to unravel the mystery of how the universe started. #helpme
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
@AndrewMorganRCT @skytv @SkyHelpTeam you're better this, help Cllr Morgan out
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#HelloMyNameIsSimon🏴
(@amphlett_sg) reported
from
Cardiff, Wales
@SkyHelpTeam my mother in law ordered multiscreen in December and has been paying for it but no Minibox can you help ? Tried online & phone but going round in circles!
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Gerald J Davies
(@GerJDav) reported
from
Caerphilly, Wales
@_drane @SkyUK If you use your hotspot try balancing your phone near an open window It might help the phone signal get in if you’ve got coated or treated glass
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Shaun Porter
(@srp0000) reported
from
Newport, Wales
Wtf is wrong with the sound @SkySports #MUNEVE ?
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Mark Davies
(@MarkDav59132946) reported
from
Tonypandy, Wales
@SkySports can you tell me if people wanted to cancel their contracts early because of the extra charges in April if they would be allowed? I am sure if enough people did this you would soon change your mind. A company as big as yours and people are struggling enough with the
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@SkyHelpTeam broadband is down, is there an outage in the Cardiff area ? #cardiff #skybroadband
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Tim Bishop
(@WelshBish) reported
from
Maesycwmmer, Wales
@SkyHelpTeam do you offer any boosters for WiFi? Im@just 4 meters away from the router in another room and it’s so slow
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@100Climbs @ibiza74pete1 Brilliant! Snag is, though I threaten to do this, the kids know I need to keep it on in order to run my business! Does anyone know if it's possible to divide the wifi signal so I can keep one channel on (password protected) but switch off the other? I use Sky. @SkyHelpTeam
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@SkyHelpTeam guys do you have a telephone number where I can speak to someone? Your automated service just keeps going around in a circle & repeating its self.
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@SkyHelpTeam You need to employ more people. Everytime i have called over the previous 20 years with a problem i wait far too long. Customer retentions and sales answer far quicker! #sky
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Kennedy
(@mkenne10) reported
@SkyHelpTeam @thfc_aw Therhave you got are major issues in the Trafford area have you got an eta on fixing it?????
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SDOG123
(@SDOG1236) reported
@j48456 @SkySports Nah I didn’t because it didn’t happen your just salty because spurs can’t even beat a club in their worst form
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J
(@Spinglespot) reported
@SkyHelpTeam No, no explanation other than it was an ongoing problem. Do you know if there is a timeframe for this to be fixed if it is an exchange issue?
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Ryan Martin
(@rymartin80) reported
@SkyHelpTeam my internet has been dropping out all week, returning after a few minutes or when I do a test. It’s now completely dropped off & no sign of it coming back. Is there an issue in the DY3 area? It’s impossible to work from home with this unreliable service
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Victoria Steatham
(@torsteatham) reported
@SkyHelpTeam I had an engineer out this morning who said we are getting speeds of 7 and should be getting 30-50 so was going to report it... i am using a cable to work from home but the whole internet is down done all of the above i NEED this sorting the service we have had the past month is
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Ern
(@tab0824) reported
@jordan42098020 @SkySports Ppl are going to be in for a rude awakening lol
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Timera🪐
(@TimeraUTD_) reported
@SkySports you’re not wrong but do you really need to beat the man up when he’s already down?
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Al3k 🇬🇧🇩🇪
(@AlekLUHG) reported
@niall_tansey @SkySports He can. Mate, seriously, go watch the second goal against Sheffield, watch what Martial does. It's genuinely a disgrace. Cavani is 33, and is chasing people down. Then let's get to the whole "Martial has 2 PL goals" thing too. Genuinely awful.
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Stephen
(@Riffrafferati) reported
@OpenreachHelp @SkyUK I keep get what I've assumed spam calls with a message from my ISP saying broadband is to be disconnected due to illegal activity. Usually hang up, but listened and took me through to a call centre that claim to be openreach. Thought you should know.
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Steve Turner
(@turninho78) reported
@SkyHelpTeam I’ve been trying for three days to resolve an issue with my mobile bill. Was supposed to receive a call from a manager yesterday, but nothing. Very poor customer service all round.