Sky Outage Report in Penmaen, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Penmaen, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Penmaen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Penmaen, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Caerphilly, Blackwood, Abertillery, Cardiff, Cwmbran, Newport, Porth, Hengoed, Pontypridd, Bargoed, Cefn-coed-y-cymmer, Merthyr Tydfil, Aberdare, Treharris and Ferndale.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Phone | |
| Blackwood |
TV | |
| Abertillery |
Internet | |
| Cardiff |
Internet | |
| Cwmbran |
Internet | |
| Cardiff |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Penmaen, Wales
Latest outage, problems and issue reports in Penmaen and nearby locations:
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Tim Learmonth
(@t1mlea) reported
from
Tylorstown, Wales
I swear we need to change ISP and TV providers. Nearly all of our channels don't get signal all of a sudden and the apparently 30Mbps Internet keeps cutting out. Doing my head in now @SkyUK
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Mark Shepherd
(@markshepherd) reported
from
Newbridge, Wales
Thanks @skyuk! Been waiting 12 days for an engineer and then this morning he doesn’t turn up. Next available appointment now is the 5th January which if I miss, cancel or reschedule may cost me £25 🤬 Netflix it is for Christmas then. Merry Christmas @SkyHelpTeam
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newman40
(@newman40) reported
from
Merthyr Tydfil, Wales
Getting very bored of this #FSG selling #LFC and Bellingham and all the other **** now if im honest. Unless i see it on Skysports news im not even going to acknowledge it. Rant over 😠
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Sam Rees
(@SamReesCS) reported
from
Newport, Wales
@SkyHelpTeam really disappointing customer care lately from Sky. Seems as when you’ve transferred call centres abroad, the level of care, support and knowledge has dropped significantly. Call for one simple account change and the guys amends all my packages to curate the deal he
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Neil
(@neil_roberts_) reported
from
Cardiff, Wales
Sky Broadband is shite @SkyHelpTeam I have ultrafast plus and yet download speeds are way below what you say, streaming is slow and the wifi doesn’t reach every room. Talking to someone about it is a 45 minute wait. What’s the point? Useless
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Thom
(@thomjamesmcc) reported
from
Cardiff, Wales
Is Sky Mobile service always terrible in Cardiff? None of my apps (including the most important ones 👀) aren’t working!! @SkyHelpTeam
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Andrea Williams
(@Amdreaw) reported
from
Pontypridd, Wales
@GNev2 @SkySports Oh yeah how embarrassing is this game absolutely disgraceful never seen such a disgraceful bunch as today .😡😡😡😡😡😡
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🏴Claire🏴
(@Dimclem_) reported
from
Cardiff, Wales
@SkyHelpTeam it is not even 14 days since I joined Sky and my Q box has to be replaced. Do you think this is acceptable? I look forward to hearing how you intend to compensate me for the inconvenience and poor ‘service’.
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Phil Jones 💙💛
(@peedeejay) reported
from
Bargoed, Wales
@SkyHelpTeam how much longer do we have to wait for you to sort your outage problem 🤬🤬
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Louis Moore
(@mrlouismoore) reported
from
Bargoed, Wales
@craigreddy @SkyUK One of the boys suggested it to me, pal. Never thought of going with them but he said he’s never had a problem and signal has never dropped. Get a £70 reward voucher as well apparently!
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Tim Powell Legacy Supporter of 40 years
(@timscoreboard) reported
from
Taff's Well, Wales
@maxwoody84 @Utd_76 @SkySports Cancel the subscription and tell them why when asked. It's what I did
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Emma 🏳️🌈🏳️⚧️🖤🇪🇺🏴
(@EmmaLouiseTho13) reported
from
Mountain Ash, Wales
@SkyHelpTeam what exactly am I paying for? Our broadband has been down since 3pm... This is ridiculous 😒
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Paul Blunsdon
(@R18LUN) reported
from
Abergavenny, Wales
@SkyHelpTeam How about you tell me when then? I've missed out on the the last 3 months.. Are you telling me that you haven't got anyone within your organisation with the knowhow to fix a bug in your app?
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captains log
(@kirkyboy79) reported
from
Cardiff, Wales
Listening to the @SkySports commentary yesterday you should hang your heads in shame every 2 minutes biased to sheff utd it was embarrassing.i mean #nffc stuffed em and there was no great accolade for us .they where hoping the blades would score.hope we stuff on tues
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Jonathan Rodgers
(@GKTwentyThree) reported
from
Cefn-coed-y-cymmer, Wales
@SkySports Again with the stupid waste of time tables... this xNonsense needs to stop... it means nothing
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Matt Addicott
(@mattaddicott) reported
from
Mountain Ash, Wales
@SkyHelpTeam broadband down CF45 South Wales ?
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Paul Blunsdon
(@R18LUN) reported
from
Abergavenny, Wales
@SkyHelpTeam I've missed out on so much... My friend has just won tickets for the Alice Cooper gig in Swansea.. It would be good if they could hurry up and fix it...
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Berts Back 🇧🇧
(@berts_back) reported
from
Cardiff, Wales
@SkyHelpTeam @WeAreOpenreach Somebody is lying again 2nd visit today & fibre still won’t be fitted until another visit. So that will be 3 visit 3 appointments. Getting pissed off now was told it will be sorted today🤬will definitely be looking for a refund as service is 💩
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Stacey Worboys
(@StaceyWorboys) reported
from
Pontypridd, Wales
@SkyHelpTeam is there issues with using the SkyGo app on iPhone? I’ve been unable to use it for a few weeks now. Doesn’t do anything when I try to watch something, just black screen with loading cog.
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jason fenard
(@jason_fenard) reported
from
Cardiff, Wales
Anyone else in the Cardiff area having @SkyUK internet problems? We have had no internet connection since yesterday. Some online sources reporting widespread outage but Nothing official on Sky site that I can find?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel
(@youngwildie) reported
@from_preston @SkyHelpTeam Spread to BL8 now. Seems I’m late to this outage party. I’m meant o work from home starting tomorrow which won’t happen if I can’t get online. Is a solution on its way with some more clarity than “as quickly as possible.” Someone must know.
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Francesca Lloyd
(@lloyd_francesca) reported
@SkyHelpTeam Any chance of a fix today? I have deadlines for work which I am unable to complete
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MattSwad
(@MattSwad) reported
@SkySports I believe Sky shoving certain types of football down peoples throats that they are simply not interested divides people.
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Jonny
(@JB1991_) reported
@SkyHelpTeam Not one problem with BT in 6 years but change to Sky and here we go… All that’s changed is the router.
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Learn studios
(@nath_nj__es) reported
@JGAVFC1982 @SkyHelpTeam That’s what I wanted to know about 10 mins then down clear tor be a bad team working on there problem pathetic
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Platty
(@youwotpal) reported
@SkyHelpTeam Both sky broadband and mobile experiencing issues .. any idea of an update on when it’s likely to be fixed pls?
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carolann schofield
(@carolannschofi2) reported
@SkyHelpTeam Would help if we have Internet connection tbh
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Andyg74
(@Andyg741) reported
@SkyHelpTeam I know. It doesn’t tell anyone what the issue is. Most of the North West is down. Communication from Sky an absolute joke. All people want to know is what the issue is and when it will be resolved.
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Ryan Keith Lee
(@RyanKeithLee) reported
@SkyHelpTeam so, no net all day & can’t even use phone to hotspot to as sky mobile data not working either. Any idea of a timeline…kids aren’t so much the problem (yet!) but the wife not being able to window shop on the net is 😱 #sky #skymobile #skybroadband
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Chris Taylor
(@chrisjtaylor85) reported
@SkyHelpTeam Do I need to plan to go into the office tomorrow? Need to know if my internet will still be down ASAP so I can book desks/parking...