Sky outages and service status in Penmaen, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 2 outage signals in the last 24 hours around Penmaen, including 2 direct reports.
- The most common problems reported in this area mention Phone, TV, and Internet.
- The most recent signal from this area was received Aug 13, 10:42 PM GMT+1.
- Phone (41%)
- TV (33%)
- Internet (19%)
- Total Blackout (7%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Penmaen, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Penmaen, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Sky
Sky is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Penmaen, Wales
The most recent Sky outage reports came from the following cities: Newport, Tonypandy, Merthyr Tydfil, Pontypool, Caerphilly, Bargoed, Treharris, Mountain Ash, Porth, Blackwood, Hengoed, Cwmbran, Pontypridd, and Aberdare.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
TV | 22 hours ago |
|
Tonypandy
|
Phone | 23 hours ago |
|
Newport
|
Phone | 1 day ago |
|
Merthyr Tydfil
|
Phone | 1 day ago |
|
Pontypool
|
Internet | 1 day ago |
|
Caerphilly
|
Phone | 1 day ago |
Nearby cities with recent reports
3 recent signals
3 recent signals
3 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Penmaen, Wales
Latest outage, problems and issue reports in Penmaen and nearby locations:
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ChristianHyde_2 (@Dognz) reported from Abercarn, Wales@SkyHelpTeam why am I receiving emails from you with regards to " Important changes to your Sky subscription" when I've not been a customer of yours for over 3 years, think you need to check your GDPR #compensation
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Paul Blunsdon (@R18LUN) reported from Abergavenny, Wales@SkyHelpTeam How about you tell me when then? I've missed out on the the last 3 months.. Are you telling me that you haven't got anyone within your organisation with the knowhow to fix a bug in your app?
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🏴 Doodlebug BSc 🏴 (@daviddoodlebug) reported from Llantrisant, Wales@SkyHelpTeam I’ll either find another provider or bide my time.... Still doesn’t excuse the poor attitude today and the shabby excuses I’ve been fobbed off with over the last 14 days
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James Moss (@UKEmpLawyer) reported from Newport, Wales@SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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Glenn Holloway (@glenn_nnelg9) reported from Llantrisant, Wales@SkyHelpTeam Again sky mess our broadband up. Without broadband for almost a month and now you turn it back off again and you can't turn it back on until the 7th of Jan. #workingfromhome #nointernet #help
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Alun Jenkins (@AlunJenkins) reported from Beechwood, Wales@Ifi_Ali @SkyHelpTeam We are off for the weekend. We down the pub watching the footy.... Oh wait 😐
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Kathryn Foot 🏴 (@KathrynFoot) reported from Llantwit Fardre, Wales@SkyHelpTeam not impressed - called to recontract. Was made a decent offer but told I have to pay a £20 admin fee for the privilege of entering into another 18 month contract with you. Been with you for 21 years. Time to cancel?
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🇬🇧Jamie🏴 (@jamcole88) reported from Pontnewydd, Wales@SkyHelpTeam Been there done that several times. No help.
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🦋 Karen 🦋 (@KHoulgrave) reported from Newport, WalesHow long is this outage going to last please? Been down all day @SkyHelpTeam #skybroadband #skybroadbandsouthwales
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The Exiled Robin (@TheExiledRobin) reported from Llantrisant, Wales@yogi_jnr @SummersCJ @SkySports You can cancel Sports any time right now even during contract. I did mine six weeks ago
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Jo (@the_real_Jo74) reported from Aberdare, Wales@SkyHelpTeam @skycusterservice your internet & mobile service is down. Can you please say why and when it is likely to running again plz?
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David Goddard 🏴 (@DaioGoddard) reported from Treharris, Wales@Burgy_Tog @SkySports If it was the foot sweep that put him down then he should be able to beat the count. Always takes the easy way out Molina
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James Moss (@UKEmpLawyer) reported from Newport, Wales@waxperfect @SkyHelpTeam When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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🏴🇬🇧Mathew Hall🇬🇧🏴 (@mathew_wales_) reported from Ringland, WalesHow am i supposed to do FUT Champs with shitty @SkyUK internet going down every 5 minutes😡
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Andrew Davies (@AdaviesNo3) reported from Risca, Wales@BorisJohnson All the @premierleague players and @BBCSport @SkySports pundits could volunteer to help out patient transportation, they all drive massive expense flash cars.
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Louise Watkins (@besley1976) reported from Cefn-coed-y-cymmer, Wales@SkyHelpTeam really disappointed with the worse service ever no one can help me on the phone such a disappointment
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Andrea Williams (@Amdreaw) reported from Pontypridd, Wales@GNev2 @SkySports Oh yeah how embarrassing is this game absolutely disgraceful never seen such a disgraceful bunch as today .😡😡😡😡😡😡
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Alex Snail Lewis 🐌 (@alex_tweety_lew) reported from Church Village, Wales@SkyUK Internet down then. External problem apparently in the area. I still think Skynet have become self aware...
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James Moss (@UKEmpLawyer) reported from Newport, Wales@PaulCaddick11 @AdamStubbz @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Carder (@Sparky_1968) reported@cxdi55 @skytv @SkyHelpTeam Hate the way companies treat loyal customers over new customers. It’s disgusting and no encouragement to stay
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TheFootballDad7 (@TheFootballDad4) reported@cxdi55 @skytv @SkyHelpTeam Same with all companies, no support or discount for loyal customers.
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scatterbrainjoe (@scatterbrainjoe) reported@cxdi55 @skytv @SkyHelpTeam Cancel the contract and get a house mate or your partner to join up as a new customer.
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Countess Quilterdown. I marched. (@Quilterdown) reported@cxdi55 @skytv @SkyHelpTeam Technically, if your contract has ended then surely you are a "new" customer? It's something that winds me up - insurance, mobile phone etc. Contract ending then we should be treated as new customers to ensure we don't go somewhere else.
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Andy Conroy (@old_doozer) reported@cxdi55 @skytv @SkyHelpTeam I recently switched to Sky from NOW (owned by Sky) who had offered me a similar choice for their "Powered by Sky" service. Not only did I get it direct from Sky for £27, I also picked up a £105 new customer gift card.
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The Bonnie Quine (@FouldsAilsa) reported@cxdi55 @skytv @SkyHelpTeam I’ve recently left for similar reason, my package going up £3.00 to £23 after I left had a letter saying I could go back & the same package would be £28 & I’d been a customer for 25+ years
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Ricardo35 (@Ricardo3511) reported@cxdi55 @skytv @SkyHelpTeam Just cancel it and move elsewhere....they only act when you cancel something and sometimes try to get you back
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Mark Haworth (@MHaworthBRFC) reported@FrustratedRover @SkyUK Dad's on Sky and he's having that problem
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L4 (@TPybis) reported@cxdi55 @skytv @SkyHelpTeam Its got shite now anyway paying to give carra neville and Keane a pay rise news channels are repeats same story .movies crap better on Netflix and Prime .
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Adam (@AdamH_Ash) reported@cxdi55 @skytv @SkyHelpTeam Cancelled just this week for the same reason. More than doubled my tv package and broadband and the best they could offer me was £3 off. Horrible to deal with. Their retention team used to be ok now it’s gone down big time!