Sky Outage Report in Penmaen, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Penmaen, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Penmaen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 15: Problems at Sky
Sky is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Penmaen, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Merthyr Tydfil, Porth, Newport, Tonypandy, Pontypridd, Blackwood, Caerphilly, Pontypool, Pontyclun, Treharris, Hengoed, Cwmbran, Abergavenny and Ynysddu.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
||
| Merthyr Tydfil |
TV | |
| Porth |
TV | |
| Newport |
Wi-fi | |
| Tonypandy |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Penmaen, Wales
Latest outage, problems and issue reports in Penmaen and nearby locations:
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Young Ones Clubs Ltd.
(@Youngonesclubs) reported
from
Pentyrch, Wales
@skyhelpteam I have had poor WiFi coverage at my home for months, I have tried calling but as I am not vulnerable or Over 70 I can not get help. I have tried all the tips on website, It needs a booster. Can you please help?
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david
(@david_batey19) reported
from
Mountain Ash, Wales
@SkySports More bad news
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gerald davies
(@gerry_tudor) reported
from
Cardiff, Wales
@SkyHelpTeam I think there’s a problem in my area, help.. !!
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam how to watch catch up I’ve done everything on the app not able to do this yet I’m paying for this service
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam Does not solve my issues
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Rhodri Cartwright
(@SuperSizeRod) reported
from
Merthyr Tydfil, Wales
What a fight! But surely Taylor won that by a mile... @SkySports @EddieHearn @KatieTaylor Parsoon is just running round throwing **** not landing clear shots Who won
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Gavenny Baggie
(@R_Bradley_WBA) reported
from
Abergavenny, Wales
@SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....
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Paul Smith
(@PaulSmith83) reported
from
Mountain Ash, Wales
@SkyHelpTeam can someone help me out please? I am speaking to someone called Aaron who is insisting on not helping me! Paying £42 a month for 2.5mbs broadband. He admits there’s a fault but won’t do anything about it.
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angharad aka Annie
(@lilmiss_annie) reported
from
Ebbw Vale, Wales
Been with @SkyUK almost 9yrs and this is the first time that an engineer has spoken to me so rudely. He knocks my door and TELLS me that he's cutting me off because I'm stealing from another customer. I EXPLAIED to him I have my own account and dish. He then points to the side
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SJT
(@sarsjt) reported
from
Penmaen, Wales
@SkyUK another awful phone call experience from sky for my parents who are elderly trying to set up sky since March yesterday’s call consisted of a two way conversation in a foreign language with a translator???? An hour later still no sky can someone please advise
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
My broadband is awful @SkyHelpTeam.
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam I have been ringing you for ages regarding my bill pay I need someone to help me please
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angharad aka Annie
(@lilmiss_annie) reported
from
Ebbw Vale, Wales
With the dish on it thats mine. I don't get a sorry just a "oh I see" my nephew rang customer services for me as I was still shaking and upset. All they told me to do was fill out a feedback form and that would be the end of it!! I am disgusted and disappointed in @SkyUK
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
******* @SkyUK hub not working again, this daily occurrence @skyhelpteam doesn't half help my complaint with @ofcom
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Gareth Alan
(@GenghisCANN) reported
from
Merthyr Tydfil, Wales
@SkyUK is there am issue with sky broadband this evening? My connection has been rubbish for several hours now!
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam how come you can only offer me a basic broadband but BT can offer me two speeds over fibre? Am I missing something or are they slow in telling you they’re upgraded?
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?
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Mat Seymour
(@Mat_Seymour) reported
from
Cardiff, Wales
Hi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan Leggett
(@jdimitrileggett) reported
@SkyHelpTeam Can you tell me opening hours for Sky broadband customer support, please?
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RichieUK #FreeBritney
(@RichieUK_TTV) reported
@SkyHelpTeam Bring back your live chat service please - I don’t wanna ring with my anxiety -I just wanna upgrade my package to since the website doesn’t work
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Vlad the Dracula
(@VDImpaler) reported
@SkySports If i was a black player ! I would never play for this Nation ! Its disgusting and shameful ! Those black players done their best ! They done everything they could to take England into the final ! FFS its 21nd century , when these shamlesses will learn !
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Bob not Rob
(@FrancaisFarage) reported
@SkySports Wasn't just the penalties 👎 Slow decision making and lack of ambition. Referee also didn't help- he wasn't giving anything soft, and Kane in particular 'wins free kicks' as our pundits now call it 🙃🤪 Not last night, referee stood firm ✔
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Amanda
(@ajtom71) reported
@SkyHelpTeam hi we’ve not had any network connection since last week! The phone line keeps going dead.. we’ve checked and tested every online check please help as emailed twice and not heard anything :(
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Issa M
(@issa_nadine) reported
@SkySports You guys say all this but nothing happens, it’s part of sport unfortunately, I’m not saying it’s right but any player especially of colour know from a young age they are going to cop abuse so it’s up to them to be able to overcome it because it’ll never end.
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Katherine Coe
(@katherinecoe) reported
@OpenreachHelp This has been going on for 9 weeks, @SkyHelpTeam blame your system for lack of updates, you say we've got to go via Sky for everything so never get an answer. Endless cycle of terrible service, with no internet in the middle of a pandemic when we should be working from home
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Elizabeth miller
(@Elizabe72031781) reported
@SkyHelpTeam hi is there anything wrong with sky tv signal n glasgow area today?
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Chris Roberts
(@redrobbo89) reported
@SkyHelpTeam hi our internet has lost connection-have tried resetting as per the help pages. Keep getting a flashing orange light on out rota. Is there any issues in the Upminster area?
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Fear rose
(@FearRoseA) reported
@SkySports I wanna punch Joke Paul so bad