Sky Outage Report in Penmaen, Caerphilly County Borough, Wales
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Penmaen, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Penmaen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Penmaen, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Caerphilly, Blackwood, Abertillery, Cardiff, Cwmbran, Newport, Porth, Hengoed, Pontypridd, Bargoed, Cefn-coed-y-cymmer, Merthyr Tydfil, Aberdare, Treharris and Ferndale.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Phone | |
| Blackwood |
TV | |
| Abertillery |
Internet | |
| Cardiff |
Internet | |
| Cwmbran |
Internet | |
| Cardiff |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Penmaen, Wales
Latest outage, problems and issue reports in Penmaen and nearby locations:
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jason fenard
(@jason_fenard) reported
from
Cardiff, Wales
Anyone else in the Cardiff area having @SkyUK internet problems? We have had no internet connection since yesterday. Some online sources reporting widespread outage but Nothing official on Sky site that I can find?
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Emma 🏳️🌈🏳️⚧️🖤🇪🇺🏴
(@EmmaLouiseTho13) reported
from
Mountain Ash, Wales
@SkyHelpTeam what exactly am I paying for? Our broadband has been down since 3pm... This is ridiculous 😒
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Paul Blunsdon
(@R18LUN) reported
from
Abergavenny, Wales
@SkyHelpTeam I've missed out on so much... My friend has just won tickets for the Alice Cooper gig in Swansea.. It would be good if they could hurry up and fix it...
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Paul Blunsdon
(@R18LUN) reported
from
Abergavenny, Wales
@SkyHelpTeam How about you tell me when then? I've missed out on the the last 3 months.. Are you telling me that you haven't got anyone within your organisation with the knowhow to fix a bug in your app?
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Riddy 🇬🇧 🦢🦢🦢🦢🏴
(@Riddy81) reported
from
Cardiff, Wales
If @SkySports don't show the south wales Derby, I swear I will cancel my sky subscription and going forward i will stream every game illegally to as many people as I can fit in my front room.. sort it out
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Ryan Davenport
(@Welsh_Saint14) reported
from
Cardiff, Wales
@SkyHelpTeam Having issues regarding my account, we have re-joined sky but as I used my email address from previous account before we left im not being shown anything on the account,just had confirmation emails and text messages so can't see anything regarding reschedule
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suzanna thomas
(@suzannathomas) reported
from
Cardiff, Wales
@SkyHelpTeam can you please tell me why it is so hard for you to send a router out so it arrives before the installers. 3 weeks since we upgraded and bt arrive this morning our router not till this afternoon. Cant do the proper checks. Shocking service for the price we pay.
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Neil
(@neil_roberts_) reported
from
Cardiff, Wales
Sky Broadband is shite @SkyHelpTeam I have ultrafast plus and yet download speeds are way below what you say, streaming is slow and the wifi doesn’t reach every room. Talking to someone about it is a 45 minute wait. What’s the point? Useless
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Laura-Rose 🏴🏳️🌈
(@laurarose13521) reported
from
Cardiff, Wales
@SkyUK I have a large phone bill. My phone has been cut off so I can’t receive texts or calls. I am trying to pay the bill but the payment won’t go through because the passcode text won’t go through See the problem? HELP
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🏴Claire🏴
(@Dimclem_) reported
from
Cardiff, Wales
@SkyHelpTeam it is not even 14 days since I joined Sky and my Q box has to be replaced. Do you think this is acceptable? I look forward to hearing how you intend to compensate me for the inconvenience and poor ‘service’.
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captains log
(@kirkyboy79) reported
from
Cardiff, Wales
Listening to the @SkySports commentary yesterday you should hang your heads in shame every 2 minutes biased to sheff utd it was embarrassing.i mean #nffc stuffed em and there was no great accolade for us .they where hoping the blades would score.hope we stuff on tues
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Phil Jones 💙💛
(@peedeejay) reported
from
Bargoed, Wales
@SkyHelpTeam how much longer do we have to wait for you to sort your outage problem 🤬🤬
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pip1974
(@pippin_terence) reported
from
Merthyr Tydfil, Wales
@empireofthekop Not only biased , but a terrible commentator "that's more minimum than maximum " he said last night and chuckled to himself for ages absolute garbage . No insight whatsoever #SkySports #Tyler #dogshit
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Stacey Worboys
(@StaceyWorboys) reported
from
Pontypridd, Wales
@SkyHelpTeam is there issues with using the SkyGo app on iPhone? I’ve been unable to use it for a few weeks now. Doesn’t do anything when I try to watch something, just black screen with loading cog.
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Matt Addicott
(@mattaddicott) reported
from
Mountain Ash, Wales
@SkyHelpTeam broadband down CF45 South Wales ?
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Geraint Roberts
(@Gezzyroberts) reported
from
Panteg, Wales
@SkyHelpTeam hi, I'm looking for a customer service number, could you please send me one. Thanks
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Tim Powell Legacy Supporter of 40 years
(@timscoreboard) reported
from
Taff's Well, Wales
@maxwoody84 @Utd_76 @SkySports Cancel the subscription and tell them why when asked. It's what I did
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Laura-Rose 🏴🏳️🌈
(@laurarose13521) reported
from
Cardiff, Wales
@SkyHelpTeam I know how to pay my bill my issue is with the text to verify the payment it can’t go through because my phone cut off
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Louis Moore
(@mrlouismoore) reported
from
Bargoed, Wales
@craigreddy @SkyUK One of the boys suggested it to me, pal. Never thought of going with them but he said he’s never had a problem and signal has never dropped. Get a £70 reward voucher as well apparently!
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Thom
(@thomjamesmcc) reported
from
Cardiff, Wales
Is Sky Mobile service always terrible in Cardiff? None of my apps (including the most important ones 👀) aren’t working!! @SkyHelpTeam
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Reuter
(@stevereuter) reported
@SkyHelpTeam I've tried everything, either you have a problem or my router needs replacing, if I hadn't just recently re signed I woukd be looking for another provider
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David Steel
(@RealDavidJSteel) reported
@SkyHelpTeam They said they would call me between 1 and 2 today to review how the “fix” was going. You are currently supplying a BB line that no longer meets USO in either direction …and charging me a premium for the privilege. You know there is a fault causing this, fix it.
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Scott Hendren
(@tylerdurden100) reported
@SkySports You lot had your chance.... Pushing everyome away from the game with your ridiculous charges... **** off and don't even try and justify it
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Alun Withey
(@DrAlun) reported
@SkyHelpTeam hi - away with the family in Italy & unable to connect to network, despite getting welcome message. None of us can make or receive calls or texts. Checked settings & all seems ok…any suggestions?!
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Webby
(@FredWeb05721884) reported
@SkySports Rip off I will give you £1 a month as it’s crap
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Paula
(@Paula15045) reported
@SkyHelpTeam Yeah it’s working and all other devices are connecting with no issues
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Binky
(@TheOnlyGuru) reported
Good evening @SkyHelpTeam Please may I have a phone number to speak to an actual human being about my @paramountplus still not working on my Sky Q. Please, I’m begging you. Merci 🙏🏼
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robert newell
(@robncars) reported
@SkyHelpTeam Yes it just sends you round in circles for troubleshooting the problem absolutely frustrating.
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SiobhanK
(@Cruisette1) reported
@SkyHelpTeam I’ve been told it will take 3 working days to receive a replacement but only after Sky receives this one. That means I am without a phone, as I have just moved from O2. That’s not really acceptable. I didn’t damage the phone. It literally came out of the box damaged.
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Ross Tremain
(@TremainRoss) reported
@SkyHelpTeam signed up to your full fibre broadband and had an install date of the 20/7 which never happened. Been told its an openreach problem and that the equipment isn't in place. So why are you selling full fibre in my area if theres no infrastructure in place