Sky Outage Report in Penmaen, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Penmaen, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Penmaen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 18: Problems at Sky
Sky is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (57%)
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TV (18%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Penmaen, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Newport, Pontyclun, Cardiff, Tonypandy, Pontypridd, Pontypool, Caerphilly, Blackwood, Ferndale, Porth, Aberdare and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Pontyclun |
Wi-fi | |
| Cardiff |
Internet | |
| Tonypandy |
TV | |
| Tonypandy |
TV | |
| Newport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Penmaen, Wales
Latest outage, problems and issue reports in Penmaen and nearby locations:
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Joe T. Prosser
(@Joetprosser) reported
from
Llanhilleth, Wales
@SkyHelpTeam It's okay. You're doing your best. Customer service is awesome, just inconsistent connections and the fact I've had an engineer out 2x in 2 months is dramatic haha.
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SolicitingFlavours
(@SolicitingFlava) reported
from
Cardiff, Wales
@SkyHelpTeam Refuses to connect and when re - enter passwirs just keeps on stating authenication error or just say "connecting" and never does. This is not an acceptable service.
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CatherINe N
(@MissNortonC) reported
from
Cardiff, Wales
Every time Martin Tyler apologises for 'some language you may have heard', I imagine #SkySports viewers up and down the land telling him to effoff. #SuperSunday
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heathwindowsltd
(@Heathwindows80) reported
from
Taff's Well, Wales
Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyUK not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.
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Cath Colleypriest
(@CathFluffybob1) reported
from
Cardiff, Wales
So @SkyHelpTeam I pay u £145 a month no response and no access to help online or phone line
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Cath Colleypriest
(@CathFluffybob1) reported
from
Cardiff, Wales
@SkyHelpTeam Tried this not recognising anything need to print flight tickets ASAP getting no help
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Andrew Chinnick
(@AChinnick90) reported
from
Cardiff, Wales
@RSpencer100 @virginmedia @SkyUK Absolutely awful @virginmedia. I’ll be following you to @SkyUK as soon as my contract ends!
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kevin wheeler
(@K_J_Wheeler) reported
from
Cwmbran Central, Wales
Credit where it is due, had outstanding customer service from @Screwfix @SkyUK and @virginmedia this weekend.
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Suzanne Burrows
(@suzyb443) reported
from
Mountain Ash, Wales
@SkyHelpTeam @SkyUK ok, so I want the wifi guarantee, we have fibre max. You sent my husband links and shit but we got nowhere, now, can you tell me what we need to actually get wifi guarantee, at the moment, we are lucky to get it upstairs!!!
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@SkyHelpTeam @glennerboy Good luck getting any support from this lot #Jokers
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Sue Stowell
(@sue_stowell) reported
from
Machen, Wales
@SkyHelpTeam Hi The Sky Q voice control has stopped working today. I’ve reset the remote, rebooted the sky box & reset the Internet. Still nothing. Tried my upstairs sky box & the same. Can you confirm if there is a problem. Thanks
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Cath Colleypriest
(@CathFluffybob1) reported
from
Cardiff, Wales
@SkyHelpTeam I can’t log into my email it says my password is wrong I followed the help path and it wanted to charge me £4.80
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Gavin Murphy⚽️️👹 🇾🇪
(@gavalar83) reported
from
Merthyr Tydfil, Wales
@SkyHelpTeam can you help me access an old sky email address please
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thecountydoc
(@thecountydoc) reported
from
Newport, Wales
@SkyHelpTeam Totally fed up with sky tv here in NP20. Its been down most of the day for days now and comes back on late afternoon. Sky not admitting a problem so booked an engineer to check the system, won’t get a visit for TEN days, absolutely disgusting service.
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thecountydoc
(@thecountydoc) reported
from
Newport, Wales
@SkyHelpTeam is there a problem in my area South Wales
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SolicitingFlavours
(@SolicitingFlava) reported
from
Cardiff, Wales
@SkyHelpTeam issues in Llandaff Cardiff with Broadband - no sccess all day today . Please advise as to issue and how to claim refund for lack of service.
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heathwindowsltd
(@Heathwindows80) reported
from
Taff's Well, Wales
Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyHelpTeam not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.
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Lynn Thomas
(@vaynorboy) reported
from
Cefn-coed-y-cymmer, Wales
@Bowfinger1 @DavidJonesSky @SkySports Both sides didn’t have a clue! Two poor sides who gave the ball away too often!
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Soteroula Philippou
(@SoteroulaP) reported
from
Cardiff, Wales
@SkyHelpTeam Unable to access my emails since yesterday morning and unable to reset my password. It keeps asking me for the 1st street I lived and won’t accept my answers - tried so many combinations....Please help
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@SkyHelpTeam only been a sky broadband customer for three weeks and it's not as good as talk talk gutted I swapped now.. how do I cancel my broadband
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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lenamenke
(@lenamenke1) reported
@SkyUK how is it possible to speak to an actual person about an error message that has been going on for over a week now? The live bot was not help unfortunately.
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Katie Holland
(@KateMirzayantz) reported
@SkyHelpTeam loosing the will to live with you guys at the moment. Engineer not bothered to turn up , was suppose to be between 12-5 today, get a call and voicemail at 5.03pm to cancel .... and the agent obviously had no clue because the message was for Abdullah... ????
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David Lafford
(@Laffy89) reported
@samuelluckhurst Absolute shambles again from @premierleague last weekends games should never have been postponed and now this **** … all the while Brentford and arsenal can go ahead? @SkySports would want to be giving me some money back as well
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Will
(@wilbo80) reported
@SkySportsNFL why in the hell is @PFT_Live now on at midday on @SkySports? Those of us with jobs are now being robbed of our evening fix of decent NFL talk
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MagicMick020
(@magicmick020) reported
@ZNi9e Skysports is full of ****. Terribly sad organization…
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James Fox
(@jltfox) reported
@SkyHelpTeam is there an issue with sky store at the moment, its not available on Glass or via site
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Charlston Manning
(@MdMnBehindWheel) reported
@rbrzoe I don’t know if that is the because of SkySports F1 but if they have contributed in that ****. They need to be called out.
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Kerry Burkes
(@kerryburkes) reported
Hey @SkyUK could you at least replay this episode of last week tonight without the dodgy edits after the funeral. Pathetic that you’ve edited it down, nobody watching it was expecting glowing tributes so we’re not going to be offended.
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Ricky Walker
(@RickyWa95612275) reported
@SkyHelpTeam been a customer of yours for 32 years but that will come to an end on the 15th Sep due to very poor service. Didn’t want to leave but none of your staff cared. Talk about sky VIP ??
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GroundhoppingGirl
(@GrndhoppingGrl) reported
So why the actual **** do @SkyUK think British audiences are so ******* fragile that they have to cut massive chunks from @LastWeekTonight with @iamjohnoliver erasing the biggest stories of the year (if not the decade)? Shame. Shame on you.