Sky Outage Report in Penmaen, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Penmaen, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Penmaen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Sky
Sky is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Penmaen, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Caerphilly, Blackwood, Abertillery, Cwmbran, Newport, Porth, Hengoed, Pontypridd, Bargoed, Cefn-coed-y-cymmer, Merthyr Tydfil, Aberdare, Treharris and Ferndale.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Phone | |
| Caerphilly |
Phone | |
| Blackwood |
TV | |
| Abertillery |
Internet | |
| Cardiff |
Internet | |
| Cwmbran |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Penmaen, Wales
Latest outage, problems and issue reports in Penmaen and nearby locations:
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Shaun Porter
(@srp0000) reported
from
Newport, Wales
@SkySports the commentators haven’t mentioned Mitrović for 2 minutes now! Damn they just did 🙄 #playofffinal
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Pearce 🏴
(@19dlp85) reported
from
Merthyr Tydfil, Wales
@alexoliver101 @SkySports In a shite league....Real Madrid & Liverpool backed out of signing him due to his dicky ears. All I’m saying is he never was a £100m player, Chelsea over paid with £50m really
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Nicola Bennett(Soal)
(@7PechodMarwol) reported
from
Aberaman, Wales
@SkyHelpTeam I have sent a message. Really hope you can help with this. It’s very stressful got them
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Jonathan Conway
(@JonathanConway9) reported
from
Cardiff, Wales
@SkyHelpTeam Thank you. Outside the home is certainly what the app said. Speed has been an issue for a few months, but the completely dropping internet has only been noticeable today.
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Kaid mohamed
(@mkaid90) reported
from
Cardiff, Wales
Question is why do @SkySports give the white supremist banner a platform to be seen CUT that **** out of a football game.
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Tyler Hewitt🏴
(@TylerHewitt123) reported
from
Porth, Wales
@SkySports ******* admin get to sleep
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam I have been ringing you for ages regarding my bill pay I need someone to help me please
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Denzil
(@djdanter) reported
from
Caerphilly, Wales
@PaulBro97733140 @SkySports I went to the Joshua vs Parker fight, always been a Joshua fan! I’ll never pay for anything involving that **** again. And Lewis Hamilton the same!
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david
(@david_batey19) reported
from
Mountain Ash, Wales
@SkySports More bad news
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Gavin Glover
(@Gavlaa) reported
from
Marshfield, Wales
@c7_OllyClifford @SkySportsPL @SkySports The technology is fine, the people officiating are the problem. So many wrong calls its embarrassing
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NetballWales
(@NetballWales) reported
from
Cardiff, Wales
Loved #womenssportsdebate on @skysports - 2 hours of great and interesting chat. But can’t help but feel there wasn’t any debate? A dozen people agreeing with one another doesn’t help... #StepOutsideTheEchoChamber
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Julian Williams
(@cas11no) reported
from
Church Village, Wales
Can’t help but notice that nearly all the players that have appeared in the @premierleague since restart seem to be immaculately groomed. How is it one rule for us, and one rule for football. #TOTMNU #ProjectRestart #SkySports
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Rhodri Cartwright
(@SuperSizeRod) reported
from
Merthyr Tydfil, Wales
What a fight! But surely Taylor won that by a mile... @SkySports @EddieHearn @KatieTaylor Parsoon is just running round throwing **** not landing clear shots Who won
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam hi I’m not sure if I’ve downloaded a rental. I wanted it for Sunday as it’s surprise for my boys birthday. What can I do as I’m sure it says it will be deleted within 24 hrs help!!
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MRM
(@MustyM10) reported
from
Cardiff, Wales
Graeme Souness breaking down on #MNF “ I don’t know ... how can I do more to support the cause ... I wanna learn”. #BLM #SkySports
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angharad aka Annie
(@lilmiss_annie) reported
from
Ebbw Vale, Wales
Been with @SkyUK almost 9yrs and this is the first time that an engineer has spoken to me so rudely. He knocks my door and TELLS me that he's cutting me off because I'm stealing from another customer. I EXPLAIED to him I have my own account and dish. He then points to the side
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Lee Mason
(@pablo3479) reported
from
Cardiff, Wales
@SkyHelpTeam I'm trying to watch live TV on my android phone through WiFi but the following message keeps appearing: 'A playback error occurred - please try again'. I've tried everything possible but having no joy. Please help
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Louise Clarke 🏴
(@louclarkie) reported
from
Cardiff, Wales
@SkyHelpTeam Yes I've tried that as explained but it's showing no issues but there clearly is intermittent issues.
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Paul Smith
(@PaulSmith83) reported
from
Mountain Ash, Wales
@SkyHelpTeam can someone help me out please? I am speaking to someone called Aaron who is insisting on not helping me! Paying £42 a month for 2.5mbs broadband. He admits there’s a fault but won’t do anything about it.
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SJT
(@sarsjt) reported
from
Penmaen, Wales
@SkyUK another awful phone call experience from sky for my parents who are elderly trying to set up sky since March yesterday’s call consisted of a two way conversation in a foreign language with a translator???? An hour later still no sky can someone please advise
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Laurence Fee 🏴
(@laz_fee) reported
@SkyHelpTeam wanting to upgrade super fast broadband to ultrafast broadband but app and online not working grrrrrr
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Ellie
(@Purec0ntempt) reported
@SkyHelpTeam Cancellation team were who ive spoken to for the past 5 months. Its taken me 5 months to finally get it resolved and speaking to God knows how many people. Absolutely shocking customer service.
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Nick Walker
(@nckwalkerr) reported
@SkyHelpTeam Internet issues occurring non stop since Dec 24th! Is there an issue in the Windsor area? I’ve done the online tests and it says my connection is not where it should be (2mbps instead of 12-17). Help please.
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Gordon Brown
(@gordonsbrown) reported
@SkyHelpTeam But how can you help sky? Don’t give up, I’m sure there will be something you can do!
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erikaxo
(@erikaxo11) reported
@SkyHelpTeam still not working even my cousins wifi is down n some other faimly members wifi is down with sky
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Hadyn Clark 🍻
(@Hadyn_Clark) reported
@SkyHelpTeam Doesn't work.... I spoke to them earlier today.
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Clare
(@Clarac1Clare) reported
@SkyUK my broadband is down again, this is happening regularly these days....
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ً
(@fkayy7) reported
@SkyHelpTeam ******* dog **** internet how can i be on 2000 ping i landed at prison how ******** does ur internet teleport me to dam **** u hope ur company dissolves
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Aaron james powell
(@Aaronjamespowe2) reported
@SkyHelpTeam Ridicolous service if we dont not get deserved compensation we will take this further appauling service
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Adam Davies
(@adsmdavies5209) reported
@SkyHelpTeam in the hope that you might be able to help for once? I’m on a fibre plan with you and once again I’m struggling to get above 6mbs when I should expecting at least 13. Are there any known issues in the Droitwich area? Is it to much to ask for to get some decent BB?!