Sky Outage Report in Newbridge, Caerphilly County Borough, Wales
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Newbridge, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newbridge, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (46%)
- TV (31%)
- Wi-fi (13%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map Near Newbridge, Wales
The most recent Sky outage reports came from the following cities: Blackwood, New Tredegar, Hengoed, Treharris, Pontypridd, Cwmbran, Caerphilly, Newport, Merthyr Tydfil, Mountain Ash, Pontyclun, Porth, and Bargoed.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 6 days ago |
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Wi-fi | 8 days ago |
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Internet | 8 days ago |
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Internet | 9 days ago |
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Internet | 10 days ago |
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Internet | 10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Newbridge, Wales
Latest outage, problems and issue reports in Newbridge and nearby locations:
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Joe T. Prosser (@Joetprosser) reported from Llanhilleth, Wales@SkyHelpTeam It's okay. You're doing your best. Customer service is awesome, just inconsistent connections and the fact I've had an engineer out 2x in 2 months is dramatic haha.
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Suzanne Burrows (@suzyb443) reported from Mountain Ash, Wales@SkyHelpTeam @SkyUK ok, so I want the wifi guarantee, we have fibre max. You sent my husband links and shit but we got nowhere, now, can you tell me what we need to actually get wifi guarantee, at the moment, we are lucky to get it upstairs!!!
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lou mack (@louisem82640379) reported from Merthyr Tydfil, Wales@SkyHelpTeam hi I’ve taken Netflix out with you but I can’t login can someone help please
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Gavin Murphy⚽️️👹 🇾🇪 (@gavalar83) reported from Merthyr Tydfil, Wales@SkyHelpTeam can you help me access an old sky email address please
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Martin Hole (@martinhole31) reported from Caerphilly, Wales@SkyHelpTeam @SkyStore I was told this back in February and I still have to purchase the DVD option when buying downloads as my daughter is deaf and requires subtitles. I’m sure I’m not the only person identifying this problem
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Lynn Thomas (@vaynorboy) reported from Cefn-coed-y-cymmer, Wales@Bowfinger1 @DavidJonesSky @SkySports Both sides didn’t have a clue! Two poor sides who gave the ball away too often!
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David Goddard 🏴 (@DaioGoddard) reported from Treharris, Wales@SkyHelpTeam @glennerboy Good luck getting any support from this lot #Jokers
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kevin wheeler (@K_J_Wheeler) reported from Cwmbran Central, WalesCredit where it is due, had outstanding customer service from @Screwfix @SkyUK and @virginmedia this weekend.
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Alex Haines (@AlexHaines5) reported from Blaenavon, Wales@Adz10Zak @SkySportsPL @SkySports Exactly, both shit
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heathwindowsltd (@Heathwindows80) reported from Taff's Well, WalesOur sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyUK not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.
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thecountydoc (@thecountydoc) reported from Newport, Wales@SkyHelpTeam Totally fed up with sky tv here in NP20. Its been down most of the day for days now and comes back on late afternoon. Sky not admitting a problem so booked an engineer to check the system, won’t get a visit for TEN days, absolutely disgusting service.
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Eddy (@ChrisEddy_7) reported from Llanyrafon, WalesAfter watching the game back this morning, it’s even more embarrassing the performance of all the officials last night, both assistants made shocking decisions too. None more so that giving offside against Matt from a throw in. Poor analysis from @SkySports too which is a shame.
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Andrew Hopkins (@AndrewJHopkins) reported from Whitchurch, Wales@SkyHelpTeam Really disappointed in your customer service today. Andrew on the phone was great, but to wait 6 days for an engineer to fit a new Sky Q box with no TV whatsoever for the family is a disgrace. I only subscribe to #skysports for the cricket and now I will miss #CWC19
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Max (@Max25143798) reported from Newport, Wales@robbedford32 @RetainsTheCrown @MatchroomBoxing @DunkinDonutsCtr @DAZN_USA @SkySports He's capable but I don't think he will... think he will me made to technically outbox him in rematch rather than ko him like the HWkings do n Ruiz beats him in both, confidence will b thru the roof! Think rematch bad idea but has no choice
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Katy Evans (@KatyElphaba) reported from Porth, WalesShocking service from @SkyUK - I find an offer that says ends in 7 minutes - I call the number linked and it says that department is closed. Call back before 8pm. It’s 7.52pm. Thanks sky what a pile of ****.
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Cllr Jonathan Bishop (@votejonathan) reported from Taff's Well, Wales@afneil The #BBC is a public service broadcaster. It should focus on content the profit-seeking firms like @SkySports would not give airtime to but nevertheless is of importance.
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thecountydoc (@thecountydoc) reported from Newport, Wales@SkyHelpTeam is there a problem in my area South Wales
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Ryan Price (@ryanprice1927) reported from Llantwit Fardre, WalesTime to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda
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Sue Stowell (@sue_stowell) reported from Machen, Wales@SkyHelpTeam Hi The Sky Q voice control has stopped working today. I’ve reset the remote, rebooted the sky box & reset the Internet. Still nothing. Tried my upstairs sky box & the same. Can you confirm if there is a problem. Thanks
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heathwindowsltd (@Heathwindows80) reported from Taff's Well, WalesOur sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyHelpTeam not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Raymond Jones (@RayWrestling82) reported@Sal0424 @SkyHelpTeam Isn’t it shocking when you CALL a CALL. Centre and there are call queues. Especially on a Christmas bank holiday in the middle of a pandemic. **** sake Sally
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AllegroPennello (@AllegroPennello) reported@corkyleedsutd @SkyHelpTeam @SimmoWFC83 It would just be nice to 1) have a reliable paid for service (my broadband is often unstable - and for this I’d say sky are to blame, yes) 2) being told something clearer when things go wrong. As it can be seen from many messages, there’s no clear info on the website.
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TurtleHD (@Turtle_HD_) reported@SkyUK Care to explain why my WiFi is so unreliable? I’m sorry, but it’s totally unacceptable for you to call this “super fast WiFi”. If you’re going to call it “super fast”, actually make it super fast, not super slow. Sort it out!
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lankboi (@Lankyboiiiii) reported@ramsesdss @SkyHelpTeam Yeah down for me, the internet was bad enough as it is but now it’s down completely, some reason tho when I use a VPN with the wifi it works, well for me anyway, so try that out and see if it does anything
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Sorcam (@SorcamGaming) reported@SkyHelpTeam Unstable connection at BT36 up and down like a yoyo
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David Mullet Tudor (@timmymullet) reported@corkyleedsutd @SkyHelpTeam @SimmoWFC83 I get no signal where I live..next answer....
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🇬🇧Geo🇬🇧 (@Oliver_Plimsole) reported@DaveN68773368 @SkyHelpTeam East End of Glasgow down
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shazi77 (@shazi771) reported@SkyHelpTeam Any idea when this will get sorted? @SkyHelpTeam it’s been intermittent all day and now it’s just down...not great when we’re at home isolating with the kids and no access to apps #skybroadband #notworking #notv
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Steven Mitchell (@StevenDMitchell) reported@SkyHelpTeam Yep, terrible in Fife. So clearly nationwide issue. C’mon put 50p in the meter @SkyHelpTeam
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LP. (@LyubomirPetkov6) reported@SkyHelpTeam Update this in your website or send customer sms saying you are working On it....