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Sky outages and service status in Newbridge, Wales

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Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Newbridge, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • 80% Internet (80%)
  • 20% Wi-fi (20%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Newbridge, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newbridge, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Newbridge, Wales

The most recent Sky outage reports came from the following cities: Caerphilly, Newport, Blackwood, New Tredegar, Hengoed, Treharris, Pontypridd, Cwmbran, Merthyr Tydfil, Mountain Ash, Pontyclun, Porth, and Bargoed.

CityProblem TypeReport Time
Caerphilly Wi-fi 1 day ago
Newport Wi-fi 1 day ago
Blackwood Internet 10 days ago
New Tredegar Wi-fi 12 days ago
Hengoed Internet 13 days ago
Blackwood Internet 13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Newbridge, Wales

Latest outage, problems and issue reports in Newbridge and nearby locations:

  • PaulSmith83
    Paul Smith (@PaulSmith83) reported from Mountain Ash, Wales

    @SkyHelpTeam can someone help me out please? I am speaking to someone called Aaron who is insisting on not helping me! Paying £42 a month for 2.5mbs broadband. He admits there’s a fault but won’t do anything about it.

  • GenghisCANN
    Gareth Alan (@GenghisCANN) reported from Merthyr Tydfil, Wales

    @SkyUK is there am issue with sky broadband this evening? My connection has been rubbish for several hours now!

  • Youngonesclubs
    Young Ones Clubs Ltd. (@Youngonesclubs) reported from Pentyrch, Wales

    @skyhelpteam I have had poor WiFi coverage at my home for months, I have tried calling but as I am not vulnerable or Over 70 I can not get help. I have tried all the tips on website, It needs a booster. Can you please help?

  • lilmiss_annie
    angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    With the dish on it thats mine. I don't get a sorry just a "oh I see" my nephew rang customer services for me as I was still shaking and upset. All they told me to do was fill out a feedback form and that would be the end of it!! I am disgusted and disappointed in @SkyUK

  • R_Bradley_WBA
    Gavenny Baggie (@R_Bradley_WBA) reported from Abergavenny, Wales

    @SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....

  • besley1976
    Louise Watkins (@besley1976) reported from Cefn-coed-y-cymmer, Wales

    @SkyHelpTeam really disappointed with the worse service ever no one can help me on the phone such a disappointment

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Newport, Wales

    @lairy72 @SkyUK If they make any admissions of poor service/promise to do anything for you (e.g. send a router/booster) ensure you get them to email you written confirmation whilst you are still on the phone with them, or they'll deny it was ever said & won't be able to locate recording of call!

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Newport, Wales

    Really trash #skybroadband again. My kids have been complaining this evening as they've been dropped out of xbox games mid-game due to crap wifi. It's not the speed or service we should expect & we still haven't received the booster promised! #poorcustomerservice @SkyHelpTeam

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Newport, Wales

    @PaulCaddick11 @AdamStubbz @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Newport, Wales

    @breezymate @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • sarsjt
    SJT (@sarsjt) reported from Penmaen, Wales

    @SkyUK another awful phone call experience from sky for my parents who are elderly trying to set up sky since March yesterday’s call consisted of a two way conversation in a foreign language with a translator???? An hour later still no sky can someone please advise

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Newport, Wales

    @waxperfect @SkyHelpTeam When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • lilmiss_annie
    angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    Been with @SkyUK almost 9yrs and this is the first time that an engineer has spoken to me so rudely. He knocks my door and TELLS me that he's cutting me off because I'm stealing from another customer. I EXPLAIED to him I have my own account and dish. He then points to the side

  • AndrewCorten
    andrew corten (@AndrewCorten) reported from Newport, Wales

    @GNev2 how ******** do @SkySports allow such a biased prick like you commentate on a Man U game ? You are a disgrace #biased #disgrace

  • SuperSizeRod
    Rhodri Cartwright (@SuperSizeRod) reported from Merthyr Tydfil, Wales

    What a fight! But surely Taylor won that by a mile... @SkySports @EddieHearn @KatieTaylor Parsoon is just running round throwing **** not landing clear shots Who won

  • david_batey19
    david (@david_batey19) reported from Mountain Ash, Wales

    @SkySports More bad news

  • neilbennett0707
    Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    ******* @SkyUK hub not working again, this daily occurrence @skyhelpteam doesn't half help my complaint with @ofcom

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Newport, Wales

    @AdamStubbz @SkyUK When I realised our broadband speed from #Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Newport, Wales

    @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • sarahtattoo13
    Sarah Harvey (@sarahtattoo13) reported from Abertridwr, Wales

    @SkyUK Hi, I upgraded and activated my free year of discovery+ but everytime I try to use it on my box its says I need to upgrade? Can you help please? 🙏🏼🙏🏼

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • kumargs44
    kumar gunasekaran (@kumargs44) reported

    @SkyHelpTeam the same issue started the morning at 8.30am on wards. not sure why its happen only in the daytime? I tried to call customer care says need to wait for one hour to answer my call.

  • theholloways
    Richard Holloway (@theholloways) reported

    @jamesmckee2 @SkyHelpTeam @SkyHelpTeam I have the same issue. Look at other reports on downdetector. DNS issues? I cannot access my email on your broadband but can on 4g. Many people are reporting sky as being common denominator.

  • nikkihornett
    Nikki Hornett (@nikkihornett) reported

    @SkyHelpTeam hi I have the same problem as many others cannot connect to work network via VPN getting ‘unsuccessful domain name resolution’ what is eta for this to be fixed ?

  • Jamesy_boy
    James (@Jamesy_boy) reported from Sheffield, England

    @wizbongre @SkyHelpTeam Yup. Same here starting to have non sky issues on my mobile as well. Might be a DNS U.K. issue ?

  • dan_gray87
    dan gray (@dan_gray87) reported

    @SkyHelpTeam seems like there is a nationwide issue connecting to vpns via the sky network, can this be looked into as unable to log on.

  • johnwedelman
    John W Edelman (@johnwedelman) reported

    @SkyUK @firstdirect taking a lot of flak for a problem with your service.

  • murrayelliot
    Murray (@murrayelliot) reported

    Routing problems this morning from @SkyUK users being unable to access @Jisc .ac.uk networks

  • Pugwall83
    Samuel Stirling (@Pugwall83) reported

    @SkyHelpTeam Hi, it seems I have an issue accessing my banking apps and online banking websites on my WiFi. Mobile Data with @O2 is working fine. Any issues?

  • shandyman68
    Devon Red (@shandyman68) reported

    @SkyHelpTeam There is a DNS lookup problem affecting sky. Hopefully somebody is working on this as I can't connect to work atm!

  • OnlyStringy
    Stringy (@OnlyStringy) reported

    @SkyHelpTeam I’d rather be able to access the internet from where I am, thanks. Any chance of sorting the DNS server issues please so I can get some work done?