Sky

Sky Outage Report in Newbridge, Caerphilly County Borough, Wales

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Newbridge, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Newbridge, Caerphilly County Borough, Wales 01/11/2026 01:55

January 11: Problems at Sky

Sky is currently having issues. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Newbridge, Caerphilly County Borough, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Newport, Pontypool, Caerphilly, Usk, Abergavenny, Blackwood, Treharris, Hengoed, Mountain Ash, Cwmbran, Pontypridd, Merthyr Tydfil, Porth and Pontyclun.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff TV
United KingdomCardiff Total Blackout
United KingdomNewport TV
United KingdomCardiff TV
United KingdomPontypool TV
United KingdomCaerphilly TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Newbridge, Wales

Latest outage, problems and issue reports in Newbridge and nearby locations:

  • billybollox1980 Andrew Partridge (@billybollox1980) reported from Cardiff, Wales

    @TheKopHQ Just seen this on skysports mate not a chance in hell is that happening for that price… I really don’t see the point in pointless bids… it’s like us bidding 15 mil for Van Dijk… ******* stupid offer !!!

  • Lowri_Amlwch Lowri Roberts (@Lowri_Amlwch) reported from Cardiff, Wales

    Hello @SkyHelpTeam ! I’ve just spoken to your terrible customer service team! The woman couldn’t do “downgrading” or “cancelling” accounts. She couldn’t put me through to anyone either. She offered a tel. number + assured me that they’d be open until 9. They weren’t. She lied! 👎🏼

  • SoteroulaP Soteroula Philippou (@SoteroulaP) reported from Cardiff, Wales

    @SkyHelpTeam Unable to access my emails since yesterday morning and unable to reset my password. It keeps asking me for the 1st street I lived and won’t accept my answers - tried so many combinations....Please help

  • louisem82640379 lou mack (@louisem82640379) reported from Merthyr Tydfil, Wales

    @SkyHelpTeam hi I’ve taken Netflix out with you but I can’t login can someone help please

  • sue_stowell Sue Stowell (@sue_stowell) reported from Machen, Wales

    @SkyHelpTeam Hi The Sky Q voice control has stopped working today. I’ve reset the remote, rebooted the sky box & reset the Internet. Still nothing. Tried my upstairs sky box & the same. Can you confirm if there is a problem. Thanks

  • Max25143798 Max (@Max25143798) reported from Newport, Wales

    @robbedford32 @RetainsTheCrown @MatchroomBoxing @DunkinDonutsCtr @DAZN_USA @SkySports He's capable but I don't think he will... think he will me made to technically outbox him in rematch rather than ko him like the HWkings do n Ruiz beats him in both, confidence will b thru the roof! Think rematch bad idea but has no choice

  • SolicitingFlava SolicitingFlavours (@SolicitingFlava) reported from Cardiff, Wales

    @SkyHelpTeam Refuses to connect and when re - enter passwirs just keeps on stating authenication error or just say "connecting" and never does. This is not an acceptable service.

  • CathFluffybob1 Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales

    So @SkyHelpTeam I pay u £145 a month no response and no access to help online or phone line

  • Joetprosser Joe T. Prosser (@Joetprosser) reported from Llanhilleth, Wales

    @SkyHelpTeam It's okay. You're doing your best. Customer service is awesome, just inconsistent connections and the fact I've had an engineer out 2x in 2 months is dramatic haha.

  • CathFluffybob1 Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales

    @SkyHelpTeam Tried this not recognising anything need to print flight tickets ASAP getting no help

  • DaioGoddard David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @SkyHelpTeam @glennerboy Good luck getting any support from this lot #Jokers

  • thecountydoc thecountydoc (@thecountydoc) reported from Newport, Wales

    @SkyHelpTeam Totally fed up with sky tv here in NP20. Its been down most of the day for days now and comes back on late afternoon. Sky not admitting a problem so booked an engineer to check the system, won’t get a visit for TEN days, absolutely disgusting service.

  • SolicitingFlava SolicitingFlavours (@SolicitingFlava) reported from Cardiff, Wales

    @SkyHelpTeam issues in Llandaff Cardiff with Broadband - no sccess all day today . Please advise as to issue and how to claim refund for lack of service.

  • thecountydoc thecountydoc (@thecountydoc) reported from Newport, Wales

    @SkyHelpTeam is there a problem in my area South Wales

  • Heathwindows80 heathwindowsltd (@Heathwindows80) reported from Taff's Well, Wales

    Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyUK not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.

  • CathFluffybob1 Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales

    @SkyHelpTeam I can’t log into my email it says my password is wrong I followed the help path and it wanted to charge me £4.80

  • LShimumbi Lengg (@LShimumbi) reported from Cardiff, Wales

    @SionedHatcher @SkyUK Sky are shit and their employees about as useful as Anne Franks drum kit

  • ryanprice1927 Ryan Price (@ryanprice1927) reported from Llantwit Fardre, Wales

    Time to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda

  • votejonathan Cllr Jonathan Bishop (@votejonathan) reported from Taff's Well, Wales

    @afneil The #BBC is a public service broadcaster. It should focus on content the profit-seeking firms like @SkySports would not give airtime to but nevertheless is of importance.

  • Heathwindows80 heathwindowsltd (@Heathwindows80) reported from Taff's Well, Wales

    Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyHelpTeam not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • decka1969 John Gardner (@decka1969) reported

    @SkySports 19th place, 7 wins in 39, and worst PL record of any manager who's managed 300 or more PL games. Also he was a **** and fell out with the supporters which also happened at Villa and the Mackems. Anything else?

  • saeed86a Sa3ed (@saeed86a) reported

    @KathOnReception @SkySports He wouldn’t be getting the credit he deserves without the correct service price attached to his services

  • London6485223 London (@London6485223) reported

    @SkyHelpTeam hi! Hoping you can help! Been having internet issues for well over a month due to a faulty outdoor box - @OpenreachHelp can’t give me any information apparently, any info of when this will be fixed? Wifi is out for the second time today.

  • jpjarsingh07 jar08 (@jpjarsingh07) reported

    @SkyHelpTeam I’m getting the blue screen and stating technical fault, please try again later. I’ve done the ? And checked my settings and all come back fine. It’s worked fine previously no issue at all. No issue at your end?

  • robolly Bert Ollly (@robolly) reported

    @SkyHelpTeam It seems back to normal now... But the neighbours were having the same issue.. Thankyou for your response £

  • BlythMeister Chris Blyth (@BlythMeister) reported

    Had enough fighting the shite WiFi from @SkyUK mini boxes Forcing a device to 2.4ghz and speeds between 0mb and 1mb down. Glad I still have my @NETGEAR nighthawk in AP mode. Time to move devices back! Rather have quality/speed over slight extra range!

  • ILLAM09 M (@ILLAM09) reported

    So glad I pay stupidly high subscription costs to not see any adverts…. @SkySports getting stupid now, more adverts than actual content! #avfc #ARSAVL

  • ironfists125 Stewart Douglas Graeme Dickson (@ironfists125) reported

    @SkySports Hopefully Mo looks at the Spanish league as a massive step down now. Hazard and Coutinho ruined their careers by moving to the broken two from English football. The grass is far from greener in Spain these days. PSG the only worry but that league should put off the elite.

  • JStewart_15 Josh Stewart (@JStewart_15) reported

    @marky_mamil @skytv @SkyHelpTeam Seen mixed reviews was a bit worried but it’s new nothing software updates can’t fix over time

  • SheffUnitedWay Sheff United Way (@SheffUnitedWay) reported

    @HomerSapien2021 @SkySports It's awful, sorry to read this. UTB