Sky

Sky Outage Report in Newbridge, Caerphilly County Borough, Wales

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Newbridge, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Newbridge, Caerphilly County Borough, Wales 11/26/2025 06:00

November 26: Problems at Sky

Sky is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Newbridge, Caerphilly County Borough, Wales

The most recent Sky outage reports came from the following cities: Porth, Cardiff, Newport, Hengoed, Bargoed, Caerphilly, Cefn-coed-y-cymmer, Merthyr Tydfil, Treharris, Pontypridd, Blackwood, Mountain Ash, Tredegar, Rhymney and Pontypool.

Loading map, please wait...
City Problem Type Report Time
United KingdomPorth Internet
United KingdomCardiff Internet
United KingdomCardiff Phone
United KingdomNewport TV
United KingdomHengoed TV
United KingdomNewport TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Newbridge, Wales

Latest outage, problems and issue reports in Newbridge and nearby locations:

  • peterrobey Peter Robey (@peterrobey) reported from Risca, Wales

    @SkyHelpTeam Help needed please, Sky customer is shocking! I was promised a call from Sky technical support tonight at 7pm - no call! Very disappointed! Still no Broadband since installation of new Ultrafast 1. Just disgraceful!

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @KleeJohn @SkyUK And ever thus it has been. Pretty poor service.

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @SkyHelpTeam They’ve resent the setting but apparently can take 4hrs. So waiting … 3rd issue in as many weeks.

  • BarryWebster79 Barry Webster (@BarryWebster79) reported from Pontypridd, Wales

    @SkyHelpTeam yet another Broadband outage. Any update on when it’s likely to be fixed?? You say Cardiff and the South West, but the problem seems to be the whole of South Wales not just Cardiff

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @SkyHelpTeam your service is getting worse & worse.

  • kayleighj_11 Kayleigh Johnson♡✨ (@kayleighj_11) reported from Beechwood, Wales

    @SkyUK broadband service is shocking!! Someone came out sorted tv out & said she could see something wrong with internet connection keeps dropping out snd rang briadbamd tech per her manager but they wont send anyone out they said yo her no problem with internet even though she..

  • mikeyroberts81 Mikey Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mikeyroberts81) reported from Cardiff, Wales

    @PollyJames @SkyHelpTeam I live in Cardiff but my Internet seems to be fine, but dad who lives a mile down the road says his isn't working. Hopefully will be fixed soon.

  • Nthorney Neil Thorneycroft (@Nthorney) reported from Newport, Wales

    Do we have to have all this crap (the banners) on the screen? @the100 @SkySports

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @SkyHelpTeam How can you not provide 24 hours support? There is obviously a national #sky crisis #skydown

  • benprice84 Ben Price (@benprice84) reported from Penmaen, Wales

    @SkySports Graeme Souness is an awful pundit, why do you still employ him? The obvious vendetta he has against Paul Pogba is bordering on ridiculous now

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    It has been down for over 12 hours now @SkyHelpTeam when should i expect my broadband, security, ring doorbell and Sky Q box to be up and working? #skydown #skybroadband

  • Gailt31 GForce (@Gailt31) reported from Cardiff, Wales

    @SkyHelpTeam any update on when Cardiff broadband service will be restored? This has been going on since yesterday evening

  • kayleighj_11 Kayleigh Johnson♡✨ (@kayleighj_11) reported from Beechwood, Wales

    @SkyUK .. seen the problem herself and today once agin internet is sooo slow & keep loosing connection again!!

  • KHoulgrave 🦋 Karen 🦋 (@KHoulgrave) reported from Newport, Wales

    How long is this outage going to last please? Been down all day @SkyHelpTeam #skybroadband #skybroadbandsouthwales

  • JamesHenryEades ✈TheConcordeSpiritPsychicMedium✈ (@JamesHenryEades) reported from Abercynon, Wales

    @SkyHelpTeam Any idea when my broadband will be back on please? So frustrating paying for a substandard service 😤

  • IDRIVECYMRU Mr Idrive (@IDRIVECYMRU) reported from Llantrisant, Wales

    @SkyHelpTeam are you having problems in the Llantrisant area (CF72) we have no WiFi

  • ChrisEddy_7 Eddy 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ChrisEddy_7) reported from Pontnewydd, Wales

    No televised #IPL today then @SkySports @KaceyEdwards91 time to cancel the sky sports subscription 👀

  • ParaLynch steve lynch (@ParaLynch) reported from Pontnewydd, Wales

    @WestwoodLee @SkySports It wasn’t going in end of !! Bad sportsmanship by USA

  • edg_hx Big Poppa Nash (@edg_hx) reported from Porth, Wales

    @SkyHelpTeam are there still issues in Wales? I’m stuck with no internet trying to work from home

  • paullittle1977 Paul Little (@paullittle1977) reported from Newport, Wales

    How is McIlroy playing again this afternoon, hasn’t played well in months and poor this morning @SkySports @SkySportsGolf

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • TaylorsGroupEC1 Michael Taylor (@TaylorsGroupEC1) reported

    @SkyHelpTeam I need to cancel my sky please asap

  • laurenmariaaaa_ 🌸 lauren 🌸 (@laurenmariaaaa_) reported

    If I knew we’d have this much of an issue with getting broadband installed with Sky via Open Reach we never would’ve chosen them. @SkyHelpTeam @OpenreachHelp

  • HammondLynne Lynne Hammond (@HammondLynne) reported

    @SkyHelpTeam Is there an eta for this yet? One programme currently at 5% download, been at it since Tues. Was told by one of your agents that its our broadband at fault, no mention that it was a known issue at your end! Best off cancelling sky and using my firestick for no monthly charge.

  • CalumG48 Calum G (@CalumG48) reported

    @SkyHelpTeam Is broadband still down in Aberdeen (AB12 3HW) area due to the weather? Mine has been down since yesterday.

  • CalumG48 Calum G (@CalumG48) reported

    @SkyHelpTeam My satellite signal has been down in Aberdeen (AB12 3HW) since yesterday due to bad weather. Do you know when the signal will return?

  • carolegym westie mom (@carolegym) reported

    @SkyHelpTeam Not working again 🙄

  • Saggy470 Bigsaggy.eth (@Saggy470) reported

    @SkyHelpTeam Is this issue linked to the constant buffering that happens with discovery plus??? All other streaming services fine. Wired connection on a 350 mb speed. Really annoying

  • bray_jenna Jenna Bray (@bray_jenna) reported

    @SkyUK do I have to call to cancel sky??

  • so0m_cr7 Summaya Ronald'Or✨ (@so0m_cr7) reported

    @wengerson2 @SemperFiMessi So you’re just gonna ignore the interview with skysports that he did saying the exact same stuff about how there’s core problems at the club that he felt he shouldn’t name at the time?? Just bc you don’t keep up doesn’t mean it didn’t happen

  • Tee_nuhhh Tina (@Tee_nuhhh) reported

    @SkyHelpTeam hi, trying to place an order on sky site for sky glass but every time I get to the end to pay upfront fee it just says “sorry we’re having technical difficulties and cannot process your order” I’ve tried various browsers and devices but same issue.