Sky Outage Report in Newbridge, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Newbridge, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at Sky
Sky is having issues since 04:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Newbridge, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Caerphilly, Merthyr Tydfil, Newport, Treharris, Hengoed, Pontypridd, Blackwood, Mountain Ash, Porth, Tredegar, Rhymney, Pontypool, Pontyclun and Cwmbran.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Caerphilly |
Internet | |
| Caerphilly |
Internet | |
| Cardiff |
Internet | |
| Merthyr Tydfil |
Internet | |
| Cardiff |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Newbridge, Wales
Latest outage, problems and issue reports in Newbridge and nearby locations:
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@SkyHelpTeam im disgusted what youve done to my tv background. How do i make a complaint
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Kayleigh Johnson♡✨
(@kayleighj_11) reported
from
Beechwood, Wales
@SkyUK broadband service is shocking!! Someone came out sorted tv out & said she could see something wrong with internet connection keeps dropping out snd rang briadbamd tech per her manager but they wont send anyone out they said yo her no problem with internet even though she..
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@SkyHelpTeam How can you not provide 24 hours support? There is obviously a national #sky crisis #skydown
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
It has been down for over 12 hours now @SkyHelpTeam when should i expect my broadband, security, ring doorbell and Sky Q box to be up and working? #skydown #skybroadband
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Captain Giant
(@Captain_P_Giant) reported
from
Pengam, Wales
Internet has been down for 3 hours 37... not sure whats going on either :( @SkyHelpTeam
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kevinpurse
(@kevinpurse) reported
from
Cardiff, Wales
@SkyHelpTeam I'm having trouble with my Internet connection it keeps cutting out would like a swift response please
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Ben Price
(@benprice84) reported
from
Penmaen, Wales
@SkySports Graeme Souness is an awful pundit, why do you still employ him? The obvious vendetta he has against Paul Pogba is bordering on ridiculous now
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Kathryn Foot 🏴
(@KathrynFoot) reported
from
Llantwit Fardre, Wales
@SkyHelpTeam not impressed - called to recontract. Was made a decent offer but told I have to pay a £20 admin fee for the privilege of entering into another 18 month contract with you. Been with you for 21 years. Time to cancel?
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Tim Powell Legacy Supporter of 40 years
(@timscoreboard) reported
from
Mountain Ash, Wales
Tele on for the first time today. Skysports news... **** off! Any news.... **** off! Radio... **** off! News papers... **** RIGHT OFF! Anyone who wants to talk to me about football but couldn't find Manchester on a map, let alone go to a game... **** off! Have I missed anyone?
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Paul Scanlon 🏃♂️🏴🏴🏃🎖
(@wenglishpaul) reported
from
Cardiff, Wales
So after 20 years of being a @skytv customer. @SkyHelpTeam are happy to loose me as a customer absolutely disgusting attitude. To say I'm furious is an understatement #poorservice
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Neil Thorneycroft
(@Nthorney) reported
from
Newport, Wales
Do we have to have all this crap (the banners) on the screen? @the100 @SkySports
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GForce
(@Gailt31) reported
from
Cardiff, Wales
@SkyHelpTeam any update on when Cardiff broadband service will be restored? This has been going on since yesterday evening
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chris lay
(@chrislay84) reported
from
Cardiff, Wales
Aston villa vs Everton is the most played game in the history of top flight football. @skysports needs to explain why you treat it with such disrespect.... You are part of the problem with the so called "big 6". Shocking coverage, you should be ashamed.
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Kathryn Foot 🏴
(@KathrynFoot) reported
from
Llantwit Fardre, Wales
@SkyHelpTeam Have already emailed to cancel. I’m pretty sure I’m not the only person upset by this. As a loyal customer this is pretty shoddy treatment. Shame.
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Kathryn Foot 🏴
(@KathrynFoot) reported
from
Llantwit Fardre, Wales
@SkyHelpTeam Fine. You’ve lost a customer.
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Daz Llewellyn
(@xWeLsH_DaZzLeRx) reported
from
Pontypridd, Wales
@chrismuzza @SkyHelpTeam Here with you Chris. Sat down for movie night and my screen started buffering and lost connection. Contacted @Pornhub but it's not them. It's my Internet. I need to know if the plumber had fixed the shower for his sister!
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Kayleigh Johnson♡✨
(@kayleighj_11) reported
from
Beechwood, Wales
@SkyUK .. seen the problem herself and today once agin internet is sooo slow & keep loosing connection again!!
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@KleeJohn @SkyUK And ever thus it has been. Pretty poor service.
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✈TheConcordeSpiritPsychicMedium✈
(@JamesHenryEades) reported
from
Abercynon, Wales
@SkyHelpTeam Any idea when my broadband will be back on please? So frustrating paying for a substandard service 😤
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@SkyHelpTeam im disgusted what youve done to my tv background. Absolute disgrace. How do i make a complaint?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Maddison
(@thefirstchoice) reported
@BulkyBalkan74 @SkyHelpTeam Is this because you would be signing up for Sky Broadband too? If so, DON'T as they serve the phone line through the broadband. Any time Sky DNS goes down, the landline fails. This is also incompatible with alarm call or other equipment that needs an analogue phone line.
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Jason Status
(@Hugos_There_) reported
@SkySportsGolf @SkySports Just remember, one day that kid might be in charge of your life support 👍🏻🎛🛏
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Dan
(@Dansr232002) reported
@SkyHelpTeam We have tested a few times and it keeps telling us that the issue is being sorted. Thanks
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(@GeorgeDowell) reported
@SkyHelpTeam If you can’t do that I will be forced to look elsewhere for an internet provider that can achieve MUCH better speeds when my contract expires in December. I’ve been paying for a service that I’m not receiving.
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L.W. 🍄
(@fallinclover) reported
@SkyHelpTeam @nicholas_howard I am also having this issue!
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Nicholas Howard
(@nicholas_howard) reported
@SkyHelpTeam @areyoureally22 I’m having the same issue
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Chris Topher
(@GrumpyByNurture) reported
@SkyHelpTeam hi, can you help. I've got an error message on screen and both mini boxes not working. main skyQ box ok.
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Flexy
(@Maw808s) reported
@SkyHelpTeam So you only pay out if service is lost for a minimum of 2 days? Ridiculous, looks like I’ll be seeking early termination then as I can’t afford to not have internet and if you can’t reliably offer that service then your clearly not the provider for me, farcical
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Kelly Renders
(@karenders) reported
@SkyHelpTeam I can’t run the test right now as I don’t have the account details to hand,but my housemate received txt earlier saying that there was an issue being worked on-Do you have any idea how much longer this will take?-this is now the 2nd time in as many weeks I’ve been unable to work
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Ricardo Veras
(@RicardoVeras1) reported
@SkyHelpTeam Would you please provide me with the correct number? I called one of your numbers and I was asked for a customer number, which I do not have. Thanks