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Sky Outage Report in Newbridge, Caerphilly County Borough, Wales

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Newbridge, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Newbridge, Caerphilly County Borough, Wales 12/17/2025 14:10

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Newbridge, Caerphilly County Borough, Wales

The most recent Sky outage reports came from the following cities: Caerphilly, Newport, Cardiff, Pontyclun, Porth, Blackwood, Abertillery, Cwmbran, Hengoed, Pontypridd, Bargoed, Cefn-coed-y-cymmer, Merthyr Tydfil, Treharris and Mountain Ash.

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City Problem Type Report Time
United KingdomCaerphilly Internet
United KingdomNewport Internet
United KingdomCardiff TV
United KingdomCardiff Internet
United KingdomCardiff TV
United KingdomPontyclun Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near Newbridge, Wales

Latest outage, problems and issue reports in Newbridge and nearby locations:

  • gingio Shane Andrews MBE 💙 (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam hi, my sky Q and my other box that mirrors it hasn’t been working for 5 hours now. Is there an issue in Cardiff?

  • jamestuck James (@jamestuck) reported from Cardiff, Wales

    @SkyHelpTeam This is no help at all. I need to actually speak to someone but you don’t allow me. Ultimately the process to return my old device was not followed by Sky so never happened.

  • kev_Cymru Kevin D 🏴󠁧󠁢󠁷󠁬󠁳󠁿🍺🏒🏳️‍🌈 (@kev_Cymru) reported from Cardiff, Wales

    @SarahBell85 @SkyHelpTeam It’s down in Cardiff too so unlikely your device

  • UKEmpLawyer James Moss (@UKEmpLawyer) reported from Newport, Wales

    @100Climbs @ibiza74pete1 Brilliant! Snag is, though I threaten to do this, the kids know I need to keep it on in order to run my business! Does anyone know if it's possible to divide the wifi signal so I can keep one channel on (password protected) but switch off the other? I use Sky. @SkyHelpTeam

  • GerJDav Gerald J Davies (@GerJDav) reported from Caerphilly, Wales

    @_drane @SkyUK If you use your hotspot try balancing your phone near an open window It might help the phone signal get in if you’ve got coated or treated glass

  • AndrewCorten andrew corten (@AndrewCorten) reported from Newport, Wales

    @GNev2 how ******** do @SkySports allow such a biased prick like you commentate on a Man U game ? You are a disgrace #biased #disgrace

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • glenn_nnelg9 Glenn Holloway (@glenn_nnelg9) reported from Llantrisant, Wales

    @SkyHelpTeam Again sky mess our broadband up. Without broadband for almost a month and now you turn it back off again and you can't turn it back on until the 7th of Jan. #workingfromhome #nointernet #help

  • WelshBish Tim Bishop (@WelshBish) reported from Maesycwmmer, Wales

    @SkyHelpTeam do you offer any boosters for WiFi? Im@just 4 meters away from the router in another room and it’s so slow

  • kev_Cymru Kevin D 🏴󠁧󠁢󠁷󠁬󠁳󠁿🍺🏒🏳️‍🌈 (@kev_Cymru) reported from Cardiff, Wales

    @SkyHelpTeam broadband is down, is there an outage in the Cardiff area ? #cardiff #skybroadband

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • TanJanDav Tania Davies (@TanJanDav) reported from Cardiff, Wales

    @SkyHelpTeam how do I get to talk to a human at customer service? I keep calling and the computer texts me a link to the website. You have already done that.!this is shocking service

  • jamestuck James (@jamestuck) reported from Cardiff, Wales

    @SkyHelpTeam apparently you’ve cancelled my mobile phone swap because I didn’t send my old phone back in the packaging you never sent me. It sure what more I can do because getting in touch with you is like trying to unravel the mystery of how the universe started. #helpme

  • faT_Taf_213 LeaveMyArseAlona (@faT_Taf_213) reported from Cardiff, Wales

    @DonVito29985036 @SkySportsPL @SkySports They can’t win anything with a captain that has never lifted a single trophy in his career.Better off going with Hendo as captain,at least he knows what is needed to win trophies. Kane just wants individual glory.That is exactly why he never squared the ball to Sterling at the WC

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @SkyHelpTeam You need to employ more people. Everytime i have called over the previous 20 years with a problem i wait far too long. Customer retentions and sales answer far quicker! #sky

  • srp0000 Shaun Porter (@srp0000) reported from Newport, Wales

    Wtf is wrong with the sound @SkySports #MUNEVE ?

  • kev_Cymru Kevin D 🏴󠁧󠁢󠁷󠁬󠁳󠁿🍺🏒🏳️‍🌈 (@kev_Cymru) reported from Cardiff, Wales

    @ChristianFish3 @SkyHelpTeam Mine is down. In city centre

  • amphlett_sg #HelloMyNameIsSimon🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@amphlett_sg) reported from Cardiff, Wales

    @SkyHelpTeam my mother in law ordered multiscreen in December and has been paying for it but no Minibox can you help ? Tried online & phone but going round in circles!

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @SkyHelpTeam guys do you have a telephone number where I can speak to someone? Your automated service just keeps going around in a circle & repeating its self.

  • TanJanDav Tania Davies (@TanJanDav) reported from Cardiff, Wales

    @SkyHelpTeam They cut me off after they send a text!!! So frustrating. I am calling the published customer service number!!! I have tried all suggested directives in the website I just need help from a human !!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • JFhilips Lygal Allien (@JFhilips) reported

    @jbartlettjnr @SkySports I know but we need not going back and forth on same issues, if we get this kind of energy, we kill it and it's done with

  • imiflexin Imran Farooq (@imiflexin) reported

    @SkyHelpTeam I won't hold my breath as up until now I have not seen any resolution to Sky.

  • wiffel8 wiffel (@wiffel8) reported

    @SkyHelpTeam I was convinced to stay after wanting to leave now broadband not working 48 till maybe repaired! I’m done

  • _sallowe_ Rob O'Hara (@_sallowe_) reported

    Yo @SkyHelpTeam ! Seeing more and more folk having issues with their Broadband in Arbroath (DD11 postcode). Update on this please? When will there be a fix. Man's got things to be doing innit.

  • scottiepark45 sparky (@scottiepark45) reported

    @SkyUK why is your broadband so bad?

  • JimiZeb Zeus (@JimiZeb) reported

    @SkyUK are a joke!! Do not use Ever!! Terrible treatment of customers. Trying to charge me for there neglect! They are scammers! So disgusted by them! #sky #skytv #skybroadband

  • twilson10 tracey wilson (@twilson10) reported

    @SkyHelpTeam what’s happening in arbroath broadband been down for a while update please ????

  • a7maad_mas 92:48 (@a7maad_mas) reported

    @UtdJoshh_ @SkySports Do not try to avoid, this issue can be promoted in any place other than football, it is not allowed to force us on a specific issue in this way. Then hundreds of millions die of starvation in the world annually, why don't you light up the stadiums for them, O human beings?

  • wfabh wendyagate (@wfabh) reported from Burgess Hill, England

    @SkyHelpTeam I can’t log onto my account and when I ring the number it is asking me to confirm my password, please help

  • SianElin_PT Sian Elin (@SianElin_PT) reported

    @SkyHelpTeam why is the sky team always useless on here when customers need help! Stop throwing us over to your sky help information and saying it’s the easiest way to resolve sky issues! It really isn’t!Why is it so difficult to for you to speak to customers! We pay you enough!