Sky Outage Report in Newbridge, Caerphilly County Borough, Wales
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Newbridge, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Newbridge, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Caerphilly, Blackwood, Abertillery, Cwmbran, Newport, Porth, Hengoed, Pontypridd, Bargoed, Cefn-coed-y-cymmer, Merthyr Tydfil, Treharris, Mountain Ash and Tredegar.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| TV | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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Sky Issues Reports Near Newbridge, Wales
Latest outage, problems and issue reports in Newbridge and nearby locations:
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@PaulCaddick11 @AdamStubbz @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@breezymate @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@lairy72 @SkyUK If they make any admissions of poor service/promise to do anything for you (e.g. send a router/booster) ensure you get them to email you written confirmation whilst you are still on the phone with them, or they'll deny it was ever said & won't be able to locate recording of call!
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gerald davies
(@gerry_tudor) reported
from
Cardiff, Wales
@SkyHelpTeam I think there’s a problem in my area, help.. !!
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@AdamStubbz @SkyUK When I realised our broadband speed from #Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
My broadband is awful @SkyHelpTeam.
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@waxperfect @SkyHelpTeam When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
******* @SkyUK hub not working again, this daily occurrence @skyhelpteam doesn't half help my complaint with @ofcom
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?
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Andrew Newman 🏴
(@andyn63) reported
from
Cardiff, Wales
@SkyHelpTeam Hi sky. Our internet is not working and neither is it working for several of my neighbours. Any news on what’s going on? Thanks. CF5 6XR. 👍🏼
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Louise Watkins
(@besley1976) reported
from
Cefn-coed-y-cymmer, Wales
@SkyHelpTeam really disappointed with the worse service ever no one can help me on the phone such a disappointment
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam Does not solve my issues
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Mat Seymour
(@Mat_Seymour) reported
from
Cardiff, Wales
Hi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam how to watch catch up I’ve done everything on the app not able to do this yet I’m paying for this service
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Ross Pearce
(@MRosspearce) reported
from
Cardiff, Wales
@SkyHelpTeam Hello, I just want to register a problem with my Sky Q box. It is noisy and needs regular re booting.Also the connection with the mini box is unreliable. I would like an engineer to call but don’t want that to happen during the Covid pandemic.
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Gavenny Baggie
(@R_Bradley_WBA) reported
from
Abergavenny, Wales
@SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....
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Henry Field Assoc CIPD
(@henryf2409) reported
from
Cardiff, Wales
Helped my nan sort her @SkyUK bill today. really helpful service happy with the outcome... But she's in her 70s and has been allowed to have her bills increase to between 130-160 per month for over 2 years... Surely Safeguarding volunerable customers should stop that happening!?
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Burns
(@mikefireburns) reported
@SkySports Gary Neville, all us Man United fans watching know our team is rubbish right now but your constant barage about it in commentary is doing my head in, your not going to change the fact so comment on the game and stop doing my nut in!! Holy **** your like a wee lassie!
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Kimberley Etheridge
(@KimisGone) reported
Passed from pillar to post, 4 different departments for over an hour to then be hung up on because your departments closed. Ridiculous customer service. @SkyUK
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Andrew Baxter
(@Baxi56) reported
@SkySports Doesn’t really help when you and Gary are on their backs all the time. A United fan
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Ian 🚴😈😼🍻
(@IanBorrett2) reported
@offic1alKeane16 @GNev2 @SkySports I agree with a lot of what he says, but *******, he isn't half an old woman.
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C.B
(@cpb4321) reported
@SkySports Naaaaw diddums. They’re shot to bits, poor millionaire footballers. Struggling to get motivated on 200k a week. **** off
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ray
(@RobertsRay1978) reported
@SkySports And i thought watching Tranmere was bad but UTD are awful its like watching a league 2 team
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Chaz Roles
(@ChazRoles) reported
@MatthewGoddard @SkySports @GNev2 We all no how **** they are .. I can’t see him or Keane getting involved with a team they both played for , just slagging them off every game .. bored of it now
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Manchester United Fan
(@ManUtdFan101010) reported
@SkySports Never disliked a United team so much, awful bunch!
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Absolute Chelsea
(@AbsoluteChelsea) reported
46% of #Chelsea's attacks have been down the right-hand side in the first half. [via @SkySports]
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Zain
(@Zain1702) reported
@GNev2 Watching your team Gary on @SkySports your team are terrible never known it so bad! Holy moly!! #MUNCHE