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Sky Outage Report in Newbridge, Caerphilly County Borough, Wales

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Newbridge, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Newbridge, Caerphilly County Borough, Wales 12/02/2025 15:30

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Newbridge, Caerphilly County Borough, Wales

The most recent Sky outage reports came from the following cities: Caerphilly, Porth, Cardiff, Hengoed, Pontypridd, Newport, Bargoed, Cefn-coed-y-cymmer, Merthyr Tydfil, Treharris, Blackwood, Mountain Ash, Tredegar, Rhymney and Pontypool.

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City Problem Type Report Time
United KingdomCaerphilly Internet
United KingdomPorth Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomHengoed Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Newbridge, Wales

Latest outage, problems and issue reports in Newbridge and nearby locations:

  • KHoulgrave 🦋 Karen 🦋 (@KHoulgrave) reported from Newport, Wales

    How long is this outage going to last please? Been down all day @SkyHelpTeam #skybroadband #skybroadbandsouthwales

  • paullittle1977 Paul Little (@paullittle1977) reported from Newport, Wales

    How is McIlroy playing again this afternoon, hasn’t played well in months and poor this morning @SkySports @SkySportsGolf

  • IDRIVECYMRU Mr Idrive (@IDRIVECYMRU) reported from Llantrisant, Wales

    @SkyHelpTeam are you having problems in the Llantrisant area (CF72) we have no WiFi

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @SkyHelpTeam How can you not provide 24 hours support? There is obviously a national #sky crisis #skydown

  • kayleighj_11 Kayleigh Johnson♡✨ (@kayleighj_11) reported from Beechwood, Wales

    @SkyUK broadband service is shocking!! Someone came out sorted tv out & said she could see something wrong with internet connection keeps dropping out snd rang briadbamd tech per her manager but they wont send anyone out they said yo her no problem with internet even though she..

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @SkyHelpTeam your service is getting worse & worse.

  • peterrobey Peter Robey (@peterrobey) reported from Risca, Wales

    @SkyHelpTeam Help needed please, Sky customer is shocking! I was promised a call from Sky technical support tonight at 7pm - no call! Very disappointed! Still no Broadband since installation of new Ultrafast 1. Just disgraceful!

  • BarryWebster79 Barry Webster (@BarryWebster79) reported from Pontypridd, Wales

    @SkyHelpTeam yet another Broadband outage. Any update on when it’s likely to be fixed?? You say Cardiff and the South West, but the problem seems to be the whole of South Wales not just Cardiff

  • mikeyroberts81 Mikey Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mikeyroberts81) reported from Cardiff, Wales

    @PollyJames @SkyHelpTeam I live in Cardiff but my Internet seems to be fine, but dad who lives a mile down the road says his isn't working. Hopefully will be fixed soon.

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    It has been down for over 12 hours now @SkyHelpTeam when should i expect my broadband, security, ring doorbell and Sky Q box to be up and working? #skydown #skybroadband

  • ParaLynch steve lynch (@ParaLynch) reported from Pontnewydd, Wales

    @WestwoodLee @SkySports It wasn’t going in end of !! Bad sportsmanship by USA

  • edg_hx Big Poppa Nash (@edg_hx) reported from Porth, Wales

    @SkyHelpTeam are there still issues in Wales? I’m stuck with no internet trying to work from home

  • Gailt31 GForce (@Gailt31) reported from Cardiff, Wales

    @SkyHelpTeam any update on when Cardiff broadband service will be restored? This has been going on since yesterday evening

  • kayleighj_11 Kayleigh Johnson♡✨ (@kayleighj_11) reported from Beechwood, Wales

    @SkyUK .. seen the problem herself and today once agin internet is sooo slow & keep loosing connection again!!

  • nathchurch Nathan (@nathchurch) reported from Newport, Wales

    @SkySports You just don’t get it at all, do you? You constantly spout the same rubbish about how Steve Bruce was badly treated by the fan base! Incorrect!!!! Sure some people said some horrid stuff but that is the minority. He was never one of us, his record was shocking! Simples

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @SkyHelpTeam They’ve resent the setting but apparently can take 4hrs. So waiting … 3rd issue in as many weeks.

  • ChrisEddy_7 Eddy 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ChrisEddy_7) reported from Pontnewydd, Wales

    No televised #IPL today then @SkySports @KaceyEdwards91 time to cancel the sky sports subscription 👀

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @KleeJohn @SkyUK And ever thus it has been. Pretty poor service.

  • benprice84 Ben Price (@benprice84) reported from Penmaen, Wales

    @SkySports Graeme Souness is an awful pundit, why do you still employ him? The obvious vendetta he has against Paul Pogba is bordering on ridiculous now

  • JamesHenryEades ✈TheConcordeSpiritPsychicMedium✈ (@JamesHenryEades) reported from Abercynon, Wales

    @SkyHelpTeam Any idea when my broadband will be back on please? So frustrating paying for a substandard service 😤

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • NatzRey Natzrey (@NatzRey) reported

    STILL waiting for that callback @SkyUK !! Now approaching the 3rd week since the initial call. At least 8 calls to you, 1 letter of complaint, and still no resolution. Unbelievable…

  • colingale Colin Gale LibDem/Aberdeen FC (@colingale) reported

    @SkyHelpTeam, I contacted you yesterday regarding my replacement Sky Q box. I have just spoken to a DPD customer service adviser called Seth. He has informed me that the delivery has gone missing and I am due a refund or compensation. I explained you own the equipment. Help!!!

  • sw1205 Steve Whyley (@sw1205) reported

    @SkyHelpTeam I’ve not got the time to test every app to see if it cuts out after 20 minutes but I’ve watched two apps the last two days - iPlayer and Disney + and both cut out

  • WestBears Blue Army (@WestBears) reported

    @SkySports could you pls get these 2 Arrogant biased INDIAN commentators off Are we that woke that we can’t have English commentators on instead of these awful pair

  • MalcolmNichola1 Malcolm Nicholas (@MalcolmNichola1) reported

    @maxjack52423308 @SkySportsGolf @SkySports I saw him and thought the same. Sorry, but the commentators saw he engineered some slow play during the round.

  • Swindon_Hibee Ewan Young (@Swindon_Hibee) reported

    @SkyFootball @SkySports Dear God, they ain’t even the best team in London never mind the world! What a joke.

  • Tman5331 Thomas M (@Tman5331) reported

    Probably good ESPN leaving F1…they outsourced the entire coverage to SkySports plus for a network that has inside stories on obscure borderline sports they did not move the needle with special programming

  • CuriousPSh Paul Shillito (@CuriousPSh) reported

    @SkyHelpTeam What an oddly threatening post to randomly upload on a Sunday morning. Do you think we’ve all forgotten when your service utterly crashed earlier this year? And our wallets feel your fees every month. I don’t think this was well judged at all.

  • adamrobinson86 adam robinson (@adamrobinson86) reported

    @SkyHelpTeam Hi we have two mobile phones with you but having big issues with one

  • PaulNewnes5 Paul Newnes (@PaulNewnes5) reported

    @SkyHelpTeam Don't think there is any need for that sort of attitude, if you have a problem with certain individuals, contact them directly & personally, don't just threaten everyone. not very helpful from a so called "help team"