Sky Outage Report in Newbridge, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Newbridge, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Sky
Sky is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Newbridge, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Newport, Cardiff, Cwmbran, Treharris, Hengoed, Pontypool, Caerphilly, Blackwood, Usk, Abergavenny, Mountain Ash, Pontypridd, Merthyr Tydfil, Porth and Pontyclun.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Wi-fi | |
| Cardiff |
TV | |
| Cardiff |
Internet | |
| Cwmbran |
Internet | |
| Treharris |
Total Blackout | |
| Newport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Newbridge, Wales
Latest outage, problems and issue reports in Newbridge and nearby locations:
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Kathryn Foot 🏴
(@KathrynFoot) reported
from
Llantwit Fardre, Wales
@SkyHelpTeam not impressed - called to recontract. Was made a decent offer but told I have to pay a £20 admin fee for the privilege of entering into another 18 month contract with you. Been with you for 21 years. Time to cancel?
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Kathryn Foot 🏴
(@KathrynFoot) reported
from
Llantwit Fardre, Wales
@SkyHelpTeam Fine. You’ve lost a customer.
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Kayleigh Johnson♡✨
(@kayleighj_11) reported
from
Beechwood, Wales
@SkyUK broadband service is shocking!! Someone came out sorted tv out & said she could see something wrong with internet connection keeps dropping out snd rang briadbamd tech per her manager but they wont send anyone out they said yo her no problem with internet even though she..
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Mr Idrive
(@IDRIVECYMRU) reported
from
Llantrisant, Wales
@SkyHelpTeam are you having problems in the Llantrisant area (CF72) we have no WiFi
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@SkyHelpTeam im disgusted what youve done to my tv background. How do i make a complaint
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GForce
(@Gailt31) reported
from
Cardiff, Wales
@SkyHelpTeam any update on when Cardiff broadband service will be restored? This has been going on since yesterday evening
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Ben Price
(@benprice84) reported
from
Penmaen, Wales
@SkySports Graeme Souness is an awful pundit, why do you still employ him? The obvious vendetta he has against Paul Pogba is bordering on ridiculous now
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✈TheConcordeSpiritPsychicMedium✈
(@JamesHenryEades) reported
from
Abercynon, Wales
@SkyHelpTeam Any idea when my broadband will be back on please? So frustrating paying for a substandard service 😤
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
It has been down for over 12 hours now @SkyHelpTeam when should i expect my broadband, security, ring doorbell and Sky Q box to be up and working? #skydown #skybroadband
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Daz Llewellyn
(@xWeLsH_DaZzLeRx) reported
from
Pontypridd, Wales
@chrismuzza @SkyHelpTeam Here with you Chris. Sat down for movie night and my screen started buffering and lost connection. Contacted @Pornhub but it's not them. It's my Internet. I need to know if the plumber had fixed the shower for his sister!
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@SkyHelpTeam How can you not provide 24 hours support? There is obviously a national #sky crisis #skydown
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Mikey Roberts 🏴
(@mikeyroberts81) reported
from
Cardiff, Wales
@PollyJames @SkyHelpTeam I live in Cardiff but my Internet seems to be fine, but dad who lives a mile down the road says his isn't working. Hopefully will be fixed soon.
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@SkyHelpTeam im disgusted what youve done to my tv background. Absolute disgrace. How do i make a complaint?
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Kayleigh Johnson♡✨
(@kayleighj_11) reported
from
Beechwood, Wales
@SkyUK .. seen the problem herself and today once agin internet is sooo slow & keep loosing connection again!!
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Captain Giant
(@Captain_P_Giant) reported
from
Pengam, Wales
Internet has been down for 3 hours 37... not sure whats going on either :( @SkyHelpTeam
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Kathryn Foot 🏴
(@KathrynFoot) reported
from
Llantwit Fardre, Wales
@SkyHelpTeam Have already emailed to cancel. I’m pretty sure I’m not the only person upset by this. As a loyal customer this is pretty shoddy treatment. Shame.
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Barry Webster
(@BarryWebster79) reported
from
Pontypridd, Wales
@SkyHelpTeam yet another Broadband outage. Any update on when it’s likely to be fixed?? You say Cardiff and the South West, but the problem seems to be the whole of South Wales not just Cardiff
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kevinpurse
(@kevinpurse) reported
from
Cardiff, Wales
@SkyHelpTeam I'm having trouble with my Internet connection it keeps cutting out would like a swift response please
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Neil Thorneycroft
(@Nthorney) reported
from
Newport, Wales
Do we have to have all this crap (the banners) on the screen? @the100 @SkySports
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@KleeJohn @SkyUK And ever thus it has been. Pretty poor service.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Alex James
(@WhatAlexTweets) reported
@SkySports @Carra23 Fair play to Ralf for squeezing an extra paycheque out of that **** hole club. I bet he wasn’t given what was promised as interim with a consultancy role anyway.
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🟩🟨Clevelyn Mark Jurgens🟩🟨
(@ClevelynMark) reported
@SkySports @Carra23 @Carra23 you made yourself look like a proper fool and a idiot at the same time what a proper sad man spinning nonsence against rangnick have you got nothing better to say moron
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Sara | Villanelle deserved better
(@rainbow_tardis) reported
@SkyHelpTeam I still don’t see why you need to charge me to continue being a customer, it’s absolutely ridiculous! It’s not like I’m a brand new customer. Are you going to charge me this ridiculous fee every time? For what??
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Danny Cooper
(@Cfc1001) reported
This commentating on @DAZNBoxing on the Katie Taylor fight is as biased as @SkySports is on a Liverpool game. Terrible. Maddix is a helmet
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Praveen
(@Praveen94392932) reported
@SamuelOdaba76 @SkySports @Carra23 Lol u lost your mind he basically only works for united every transfer window or so which is very very little man will have too much time and it’s a coach of another nation not a team which might help us at the end of the day
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Georgia Mycroft
(@mycroft_georgia) reported
@SkyUK a previous advisor said that an over payment you charged me and a credit to my account could be refunded and out back into my account. Called now as it’s been out on as credit to be rudely spoken to by an advisor and refused to put me through to a manager. Terrible service
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Diana's dashcam
(@Bradzx90) reported
@BlueTruthTJ @SkySports Ole created 80% of the problems ralfs been trying to sort out, theres only so much he can do as am interim manager he's tried to tell the board, he's exposed there incompetence only thing he can do now is wait till erik comes!!
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Louise
(@Buffalou73) reported
@SkyHelpTeam hi I had 12 free months of @dplus_supportUK with my Sky Q account how will I know when I will be charged? I’d like to cancel before that time. Thanks
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Taylor
(@Taylors45682936) reported
@SkyUK Is this service to talk to a AI machine regarding of an Invoice, when be charged £100 for a broadband service ? When it is expected to pay £100 a month, I expect a red carpet service, so that the customer service advisors have to wait for me and not I have to wait for a free line
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MARIE ROBINSON
(@MARIEROBINSON6) reported
@SkyHelpTeam I've done it and there is nothing much there. Ive been a customer for 16 years and I'm seriously considering going to BT because Sky TV treat loyal, long term customers extremely badly.