Sky Outage Report in Newbridge, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Newbridge, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at Sky
Sky is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Newbridge, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Merthyr Tydfil, Porth, Newport, Pontypridd, Blackwood, Caerphilly, Pontypool, Pontyclun, Treharris, Hengoed, Cwmbran, Abergavenny, Ynysddu and Usk.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
||
| Merthyr Tydfil |
TV | |
| Porth |
TV | |
| Newport |
Wi-fi | |
| Pontypridd |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Newbridge, Wales
Latest outage, problems and issue reports in Newbridge and nearby locations:
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Ben Price
(@benprice84) reported
from
Penmaen, Wales
@SkySports Graeme Souness is an awful pundit, why do you still employ him? The obvious vendetta he has against Paul Pogba is bordering on ridiculous now
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Barry Webster
(@BarryWebster79) reported
from
Pontypridd, Wales
@SkyHelpTeam yet another Broadband outage. Any update on when it’s likely to be fixed?? You say Cardiff and the South West, but the problem seems to be the whole of South Wales not just Cardiff
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Kathryn Foot 🏴
(@KathrynFoot) reported
from
Llantwit Fardre, Wales
@SkyHelpTeam Have already emailed to cancel. I’m pretty sure I’m not the only person upset by this. As a loyal customer this is pretty shoddy treatment. Shame.
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@SkyHelpTeam im disgusted what youve done to my tv background. How do i make a complaint
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@SkyHelpTeam How can you not provide 24 hours support? There is obviously a national #sky crisis #skydown
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@SkyHelpTeam im disgusted what youve done to my tv background. Absolute disgrace. How do i make a complaint?
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✈TheConcordeSpiritPsychicMedium✈
(@JamesHenryEades) reported
from
Abercynon, Wales
@SkyHelpTeam Any idea when my broadband will be back on please? So frustrating paying for a substandard service 😤
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Mikey Roberts 🏴
(@mikeyroberts81) reported
from
Cardiff, Wales
@PollyJames @SkyHelpTeam I live in Cardiff but my Internet seems to be fine, but dad who lives a mile down the road says his isn't working. Hopefully will be fixed soon.
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Kathryn Foot 🏴
(@KathrynFoot) reported
from
Llantwit Fardre, Wales
@SkyHelpTeam not impressed - called to recontract. Was made a decent offer but told I have to pay a £20 admin fee for the privilege of entering into another 18 month contract with you. Been with you for 21 years. Time to cancel?
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@KleeJohn @SkyUK And ever thus it has been. Pretty poor service.
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Kathryn Foot 🏴
(@KathrynFoot) reported
from
Llantwit Fardre, Wales
@SkyHelpTeam Fine. You’ve lost a customer.
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Mr Idrive
(@IDRIVECYMRU) reported
from
Llantrisant, Wales
@SkyHelpTeam are you having problems in the Llantrisant area (CF72) we have no WiFi
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Neil Thorneycroft
(@Nthorney) reported
from
Newport, Wales
Do we have to have all this crap (the banners) on the screen? @the100 @SkySports
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Big Poppa Nash
(@edg_hx) reported
from
Porth, Wales
@SkyHelpTeam are there still issues in Wales? I’m stuck with no internet trying to work from home
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Kayleigh Johnson♡✨
(@kayleighj_11) reported
from
Beechwood, Wales
@SkyUK broadband service is shocking!! Someone came out sorted tv out & said she could see something wrong with internet connection keeps dropping out snd rang briadbamd tech per her manager but they wont send anyone out they said yo her no problem with internet even though she..
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Kayleigh Johnson♡✨
(@kayleighj_11) reported
from
Beechwood, Wales
@SkyUK .. seen the problem herself and today once agin internet is sooo slow & keep loosing connection again!!
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GForce
(@Gailt31) reported
from
Cardiff, Wales
@SkyHelpTeam any update on when Cardiff broadband service will be restored? This has been going on since yesterday evening
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🦋 Karen 🦋
(@KHoulgrave) reported
from
Newport, Wales
How long is this outage going to last please? Been down all day @SkyHelpTeam #skybroadband #skybroadbandsouthwales
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
It has been down for over 12 hours now @SkyHelpTeam when should i expect my broadband, security, ring doorbell and Sky Q box to be up and working? #skydown #skybroadband
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Captain Giant
(@Captain_P_Giant) reported
from
Pengam, Wales
Internet has been down for 3 hours 37... not sure whats going on either :( @SkyHelpTeam
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Omar
(@ramo_0007) reported
@SkyHelpTeam Ok I will do it tomorrow, but like I said seems like a common issue at the moment. Been like this since the 5th according to the speed history on Sky Hopefully it gets sorted
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Chris Dent
(@Dentman84) reported
@bglendenning @SkySports don’t care as-long as they spend money on transfers, drive social media interactions and help them sell advertising to fund the small fortune they spend on prem rights. Its a a process of cyclical greed and self interest. The odd beheading is collateral damage for them
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john thompson
(@crfjohn) reported
@gazoo64 @formuIaracers_ @SkySports That's why I don't like him, bad attitude
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Keith Wardle
(@keithwardle13) reported
@Andreww2995 @SkySports My wife's from Newcastle and the whole in laws are geordies so its nothing to do with that. My issue us with Sky glorifying the ownership.
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lisa mccormack
(@lisamccormack5) reported
@SkyHelpTeam We do this several times a day and it keeps doing it. We’ll be cancelling this tomorrow, as there’s no point in laying a fortune for poor tv channels and something that can’t stay connected. Sky really has gone downhill over the last few years, while your costs keep going up 😡
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George
(@GEORGIE_35) reported
@LastWordOnSpurs The issue is here the opinions don't come from a good place. Redknapp should be done for lying @SkySports there was no 130m offer or agreement also he has an axe to grind, he doesn't give a toss about spurs. Dyer is best known for being injured and fighting his teammate.
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J. Talbain aka Gallon
(@CW05824359) reported
@midnite315 @SkySports Man's had heart incident
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Toby Wood
(@TobyWoody) reported
@SkyHelpTeam I have a new phone handset with built-in answerphone. It won’t record messages because I have Sky 1571 Voicemail. Can I override this or should I cancel 1571. Have tried phoning 0333 7592227 but automated message won’t let me go further than certain point. Thanks.
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Karina 🦩
(@KarinaBabesx) reported
@SkyHelpTeam struggling to get wifi to work at home. Im on @O2 is there any issue?
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Hojo
(@ho_jo86) reported
@NFLGamePassHelp why has the @AZCardinals now been #blocked in the UK?! I'm sick to death of @SkySports chopping and changing who they want to show. I PAY for the #GamePass to watch the games I want. How is this ok? Poor #customerexperience. Please explain or obviously ignore