Sky

Sky Outage Report in Newbridge, Caerphilly County Borough, Wales

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Newbridge, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Newbridge, Caerphilly County Borough, Wales 02/01/2026 12:55

February 01: Problems at Sky

Sky is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Newbridge, Caerphilly County Borough, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Pontyclun, Treharris, Newport, Blackwood, Hengoed, Cwmbran, Caerphilly, Pontypool, Abergavenny, Pontypridd, Ynysddu, Usk, Mountain Ash and Merthyr Tydfil.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff TV
United KingdomCardiff Internet
United KingdomPontyclun Internet
United KingdomTreharris Internet
United KingdomCardiff Wi-fi
United KingdomCardiff Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Newbridge, Wales

Latest outage, problems and issue reports in Newbridge and nearby locations:

  • cas11no Julian Williams (@cas11no) reported from Church Village, Wales

    Can’t help but notice that nearly all the players that have appeared in the @premierleague since restart seem to be immaculately groomed. How is it one rule for us, and one rule for football. #TOTMNU #ProjectRestart #SkySports

  • MustyM10 MRM (@MustyM10) reported from Cardiff, Wales

    Graeme Souness breaking down on #MNF “ I don’t know ... how can I do more to support the cause ... I wanna learn”. #BLM #SkySports

  • sarsjt SJT (@sarsjt) reported from Penmaen, Wales

    @SkyUK another awful phone call experience from sky for my parents who are elderly trying to set up sky since March yesterday’s call consisted of a two way conversation in a foreign language with a translator???? An hour later still no sky can someone please advise

  • monkwelshfunk matt price (@monkwelshfunk) reported from Llanhilleth, Wales

    @fellowsjdf @SkySports ******* right 😂😂 Rip the statues down Don't touch the rugby songs We'd be ****** in Wales We sing songs about Zulu's Wife beating and ******** sheep 👍

  • BeaTz780 Daniel 🏴󠁧󠁢󠁷󠁬󠁳󠁿 BeaTz (@BeaTz780) reported from Newport, Wales

    @andydevils @SkyHelpTeam Fair play that’s really good! I have a problem every few months. It either drops for an hour or just performs really slowly. Ah well, let’s hope it back up and running by the morning 🙏🏼

  • NetballWales NetballWales (@NetballWales) reported from Cardiff, Wales

    Loved #womenssportsdebate on @skysports - 2 hours of great and interesting chat. But can’t help but feel there wasn’t any debate? A dozen people agreeing with one another doesn’t help... #StepOutsideTheEchoChamber

  • KellyPrior7 Kel7 (@KellyPrior7) reported from Porth, Wales

    @SkyUK is an absolute joke half my channels missing MySky app says book engineer online then says you can’t book online coz I’m not a Skyq customer. Says you can message them. Message them and they are not receiving messages. Phone then they are only helping certain ppl 👎

  • Gavlaa Gavin Glover (@Gavlaa) reported from Marshfield, Wales

    @c7_OllyClifford @SkySportsPL @SkySports The technology is fine, the people officiating are the problem. So many wrong calls its embarrassing

  • anesukagoro Danny Kagoro (@anesukagoro) reported from Cardiff, Wales

    @Willmott82 @SkySports I was thinking this too pal. It's not too bad at all.

  • srp0000 Shaun Porter (@srp0000) reported from Newport, Wales

    @SkySports the commentators haven’t mentioned Mitrović for 2 minutes now! Damn they just did 🙄 #playofffinal

  • chrisparker3547 chris parker (@chrisparker3547) reported from Penmaen, Wales

    @SkySports No never

  • louclarkie Louise Clarke 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@louclarkie) reported from Cardiff, Wales

    @SkyHelpTeam Yes I've tried that as explained but it's showing no issues but there clearly is intermittent issues.

  • pablo3479 Lee Mason (@pablo3479) reported from Cardiff, Wales

    @SkyHelpTeam I'm trying to watch live TV on my android phone through WiFi but the following message keeps appearing: 'A playback error occurred - please try again'. I've tried everything possible but having no joy. Please help

  • djdanter Denzil (@djdanter) reported from Caerphilly, Wales

    @PaulBro97733140 @SkySports I went to the Joshua vs Parker fight, always been a Joshua fan! I’ll never pay for anything involving that **** again. And Lewis Hamilton the same!

  • TylerHewitt123 Tyler Hewitt🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TylerHewitt123) reported from Porth, Wales

    @SkySports ******* admin get to sleep

  • YukFongWong1 Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam hi I’m not sure if I’ve downloaded a rental. I wanted it for Sunday as it’s surprise for my boys birthday. What can I do as I’m sure it says it will be deleted within 24 hrs help!!

  • 19dlp85 Pearce 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@19dlp85) reported from Merthyr Tydfil, Wales

    @alexoliver101 @SkySports In a shite league....Real Madrid & Liverpool backed out of signing him due to his dicky ears. All I’m saying is he never was a £100m player, Chelsea over paid with £50m really

  • JonathanConway9 Jonathan Conway (@JonathanConway9) reported from Cardiff, Wales

    @SkyHelpTeam Thank you. Outside the home is certainly what the app said. Speed has been an issue for a few months, but the completely dropping internet has only been noticeable today.

  • mkaid90 Kaid mohamed (@mkaid90) reported from Cardiff, Wales

    Question is why do @SkySports give the white supremist banner a platform to be seen CUT that **** out of a football game.

  • YukFongWong1 Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam Have have logged onto this but nothing happens i am using a different network as it’s fine but sky keeps dropping off

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • littlemisskt24 Katie 💙 (@littlemisskt24) reported

    @SkyHelpTeam do you have any information on when the internet will be back up and running in west Suffolk? It’s been down for nearly 6 hours now with no updates, thanks

  • kiviuiq Kiviuiq (@kiviuiq) reported

    @SkyHelpTeam Don’t go down that scripted rabbit hole. Nothing wrong with broadband or router. Everything’s been reset. Sky download and the apps take an age to download. Amazon Fire-stick has no issues in streaming whatsoever. #Skyslow

  • kevlarr78 Kev Bateman (@kevlarr78) reported

    @SkyHelpTeam It's ok, left it for about 20 minutes, tried it again and it worked, thanks for the help tho.

  • Max1154172837 Max (@Max1154172837) reported

    @SkyUK Link doesn't work

  • sarahlclark76 Sarah Clark (@sarahlclark76) reported

    @SkyHelpTeam How can you not know there is an issue we have had texts saying the problem is being worked on!!!! This has been going on all day hoping you will be crediting the data my kids have burned through today !

  • J5KERN JonnyK (@J5KERN) reported

    @BBCSport @SkySports Take this down you Trolls. Don’t ever talk to anyone about ‘respect’ when you broadcast someone dying. Absolutely disgraceful behaviour.

  • COYSffs ًَ (@COYSffs) reported

    @CFCPys @BBCSport @SkySports both awful coverage, I prefer arabic commentary

  • Abdool111 Olarewaju ⚪️ (@Abdool111) reported

    @SkySports @Arsenal in trouble again

  • hanlancasterx Hannah Lancaster (@hanlancasterx) reported

    @SkyHelpTeam We have Sky Q. We have just restarted and unplugged the router and Sky Q box, redone the router and then plugged the sky box back in and still having the same problems

  • HitchEFC Hitch (@HitchEFC) reported

    @GaryLineker Awful, come on kid🙏meanwhile @skysports have a yellow breaking news banner...utter utter disgrace skysports