Sky

Sky Outage Report in Newbridge, Caerphilly County Borough, Wales

No problems detected

If you are having issues, please submit a report below.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Newbridge, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Newbridge, Caerphilly County Borough, Wales 01/20/2026 21:40

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Newbridge, Caerphilly County Borough, Wales

The most recent Sky outage reports came from the following cities: Caerphilly, Hengoed, Pontypridd, Cardiff, Blackwood, Ynysddu, Newport, Cwmbran, Treharris, Pontypool, Usk, Abergavenny, Mountain Ash, Merthyr Tydfil and Porth.

Loading map, please wait...
City Problem Type Report Time
United KingdomCaerphilly Internet
United KingdomHengoed Wi-fi
United KingdomPontypridd Total Blackout
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomBlackwood Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Newbridge, Wales

Latest outage, problems and issue reports in Newbridge and nearby locations:

  • billybollox1980 Andrew Partridge (@billybollox1980) reported from Cardiff, Wales

    @TheKopHQ Just seen this on skysports mate not a chance in hell is that happening for that price… I really don’t see the point in pointless bids… it’s like us bidding 15 mil for Van Dijk… ******* stupid offer !!!

  • CathFluffybob1 Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales

    @SkyHelpTeam Tried this not recognising anything need to print flight tickets ASAP getting no help

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Llanyrafon, Wales

    After watching the game back this morning, it’s even more embarrassing the performance of all the officials last night, both assistants made shocking decisions too. None more so that giving offside against Matt from a throw in. Poor analysis from @SkySports too which is a shame.

  • Max25143798 Max (@Max25143798) reported from Newport, Wales

    @robbedford32 @RetainsTheCrown @MatchroomBoxing @DunkinDonutsCtr @DAZN_USA @SkySports He's capable but I don't think he will... think he will me made to technically outbox him in rematch rather than ko him like the HWkings do n Ruiz beats him in both, confidence will b thru the roof! Think rematch bad idea but has no choice

  • AndrewJHopkins Andrew Hopkins (@AndrewJHopkins) reported from Whitchurch, Wales

    @SkyHelpTeam Really disappointed in your customer service today. Andrew on the phone was great, but to wait 6 days for an engineer to fit a new Sky Q box with no TV whatsoever for the family is a disgrace. I only subscribe to #skysports for the cricket and now I will miss #CWC19

  • ryanprice1927 Ryan Price (@ryanprice1927) reported from Llantwit Fardre, Wales

    Time to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda

  • sue_stowell Sue Stowell (@sue_stowell) reported from Machen, Wales

    @SkyHelpTeam Hi The Sky Q voice control has stopped working today. I’ve reset the remote, rebooted the sky box & reset the Internet. Still nothing. Tried my upstairs sky box & the same. Can you confirm if there is a problem. Thanks

  • votejonathan Cllr Jonathan Bishop (@votejonathan) reported from Taff's Well, Wales

    @afneil The #BBC is a public service broadcaster. It should focus on content the profit-seeking firms like @SkySports would not give airtime to but nevertheless is of importance.

  • KatyElphaba Katy Evans (@KatyElphaba) reported from Porth, Wales

    Shocking service from @SkyUK - I find an offer that says ends in 7 minutes - I call the number linked and it says that department is closed. Call back before 8pm. It’s 7.52pm. Thanks sky what a pile of ****.

  • EllenParker6 Ellen Parker (@EllenParker6) reported from Cardiff, Wales

    @virginmedia 4 month countdown to get rid of you your customer service is beyond rude. Your technical support is lacking in manners and availability. @SkyUK we are on our way back sorry for leaving biggest mistake ever. We may have saved £20 but not worth the shit service

  • CathFluffybob1 Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales

    So @SkyHelpTeam I pay u £145 a month no response and no access to help online or phone line

  • SoteroulaP Soteroula Philippou (@SoteroulaP) reported from Cardiff, Wales

    @SkyHelpTeam Unable to access my emails since yesterday morning and unable to reset my password. It keeps asking me for the 1st street I lived and won’t accept my answers - tried so many combinations....Please help

  • bnfwlr1989 Ben Fowler ⚡ (@bnfwlr1989) reported from Cardiff, Wales

    Apparently @Cymru (and other home nations) don't deserve to have the highlights for their most recent #EuropeanQualifiers on Sky Go, whilst only England do 🤷 @SkySports force us to buy their packages to watch it, and then can't be bothered to provide a full service.

  • AlexHaines5 Alex Haines (@AlexHaines5) reported from Blaenavon, Wales

    @Adz10Zak @SkySportsPL @SkySports Exactly, both shit

  • LShimumbi Lengg (@LShimumbi) reported from Cardiff, Wales

    @SionedHatcher @SkyUK Sky are shit and their employees about as useful as Anne Franks drum kit

  • louisem82640379 lou mack (@louisem82640379) reported from Merthyr Tydfil, Wales

    @SkyHelpTeam hi I’ve taken Netflix out with you but I can’t login can someone help please

  • Lowri_Amlwch Lowri Roberts (@Lowri_Amlwch) reported from Cardiff, Wales

    Hello @SkyHelpTeam ! I’ve just spoken to your terrible customer service team! The woman couldn’t do “downgrading” or “cancelling” accounts. She couldn’t put me through to anyone either. She offered a tel. number + assured me that they’d be open until 9. They weren’t. She lied! 👎🏼

  • thecountydoc thecountydoc (@thecountydoc) reported from Newport, Wales

    @SkyHelpTeam is there a problem in my area South Wales

  • CathFluffybob1 Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales

    @SkyHelpTeam I can’t log into my email it says my password is wrong I followed the help path and it wanted to charge me £4.80

  • martinhole31 Martin Hole (@martinhole31) reported from Caerphilly, Wales

    @SkyHelpTeam @SkyStore I was told this back in February and I still have to purchase the DVD option when buying downloads as my daughter is deaf and requires subtitles. I’m sure I’m not the only person identifying this problem

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • lupos0_1 Dennis Austin-Visser (@lupos0_1) reported

    Really poor service @SkyHelpTeam - no response and when I phone the message has no information before just ending the call. Of course I can’t speak to a person. Am I entitled to cancel @MoneySavingExp

  • Rebel0014 Nick (@Rebel0014) reported

    @SkyHelpTeam hi - can you help me with something if I DM you (can't get through on phones)

  • alohamora____ al🐱🌅 (@alohamora____) reported

    @MikeOxm44874882 @mrjlockey95 @SkyUK Every company does this. I'm with Virgin and pay 29 a month for 350mbs and 3 WiFi boosters. Also got 3 months free at the start. Customer service isn't great but the speeds are and I couldn't find any other provider with those speeds at that price.

  • SpecAethos Flangegromit (@SpecAethos) reported

    @SkyHelpTeam Well when my contract finishes I will NEVER return to Sky.

  • shandyandy4 andy lambert (@shandyandy4) reported

    Not one apology from @SkyUK for the poor service I've received over the last months, yet they're still happy to take my money each month. To top it off, they now put my bill up each month. Are they willing to help after such a poor 6 months. Are they hell. Nobody was interested

  • 6BellsH0rringer The Six Bells@Horringer (@6BellsH0rringer) reported

    @SkyUK anyone else having issues with sky DNS servers

  • CM19882020 Craig Macdonald (@CM19882020) reported

    @SkyHelpTeam Yes a broadband engineer came to fit my new fibre box in the house and on doing this he came across a problem which is linked to the outside telephone pole which was wired up last week by a separate engineer

  • GeorginaQuaife Georgina Quaife (@GeorginaQuaife) reported

    @SkyHelpTeam hi, can you elaborate on the Sky Glass issues today? I had to reset my Sky Stream puck and it can't download the update so I keep getting an error. Is this the known issue?

  • CM19882020 Craig Macdonald (@CM19882020) reported

    @SkyHelpTeam Yes but they said it will take time. Sky engineer told me yesterday that its a priority and no less than 24 hours for them to fix it. I took a day off work to get this done yesterday and still not corrected.

  • shandyandy4 andy lambert (@shandyandy4) reported

    @SkyHelpTeam Just did that. Not willing to help at all. I'll leave at the end of my contract and go elsewhere. I've been with you 12 years. Clearly loyalty means nothing