Sky

Sky Outage Report in Newbridge, Caerphilly County Borough, Wales

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Newbridge, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Newbridge, Caerphilly County Borough, Wales 12/08/2025 17:40

December 08: Problems at Sky

Sky is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Newbridge, Caerphilly County Borough, Wales

The most recent Sky outage reports came from the following cities: Abertillery, Cardiff, Cwmbran, Newport, Caerphilly, Porth, Hengoed, Pontypridd, Bargoed, Cefn-coed-y-cymmer, Merthyr Tydfil, Treharris, Blackwood, Mountain Ash and Tredegar.

Loading map, please wait...
City Problem Type Report Time
United KingdomAbertillery Internet
United KingdomCardiff Internet
United KingdomCwmbran Internet
United KingdomCardiff E-mail
United KingdomNewport Internet
United KingdomNewport Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Newbridge, Wales

Latest outage, problems and issue reports in Newbridge and nearby locations:

  • MustyM10 MRM (@MustyM10) reported from Cardiff, Wales

    Graeme Souness breaking down on #MNF “ I don’t know ... how can I do more to support the cause ... I wanna learn”. #BLM #SkySports

  • BeaTz780 Daniel 🏴󠁧󠁢󠁷󠁬󠁳󠁿 BeaTz (@BeaTz780) reported from Newport, Wales

    @andydevils @SkyHelpTeam Fair play that’s really good! I have a problem every few months. It either drops for an hour or just performs really slowly. Ah well, let’s hope it back up and running by the morning 🙏🏼

  • anesukagoro Danny Kagoro (@anesukagoro) reported from Cardiff, Wales

    @Willmott82 @SkySports I was thinking this too pal. It's not too bad at all.

  • KellyPrior7 Kel7 (@KellyPrior7) reported from Porth, Wales

    @SkyUK is an absolute joke half my channels missing MySky app says book engineer online then says you can’t book online coz I’m not a Skyq customer. Says you can message them. Message them and they are not receiving messages. Phone then they are only helping certain ppl 👎

  • mkaid90 Kaid mohamed (@mkaid90) reported from Cardiff, Wales

    Question is why do @SkySports give the white supremist banner a platform to be seen CUT that **** out of a football game.

  • monkwelshfunk matt price (@monkwelshfunk) reported from Llanhilleth, Wales

    @fellowsjdf @SkySports ******* right 😂😂 Rip the statues down Don't touch the rugby songs We'd be ****** in Wales We sing songs about Zulu's Wife beating and ******** sheep 👍

  • pablo3479 Lee Mason (@pablo3479) reported from Cardiff, Wales

    @SkyHelpTeam I'm trying to watch live TV on my android phone through WiFi but the following message keeps appearing: 'A playback error occurred - please try again'. I've tried everything possible but having no joy. Please help

  • YukFongWong1 Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam Have have logged onto this but nothing happens i am using a different network as it’s fine but sky keeps dropping off

  • chrisparker3547 chris parker (@chrisparker3547) reported from Penmaen, Wales

    @SkySports No never

  • JonathanConway9 Jonathan Conway (@JonathanConway9) reported from Cardiff, Wales

    @SkyHelpTeam Thank you. Outside the home is certainly what the app said. Speed has been an issue for a few months, but the completely dropping internet has only been noticeable today.

  • srp0000 Shaun Porter (@srp0000) reported from Newport, Wales

    @SkySports the commentators haven’t mentioned Mitrović for 2 minutes now! Damn they just did 🙄 #playofffinal

  • louclarkie Louise Clarke 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@louclarkie) reported from Cardiff, Wales

    @SkyHelpTeam Yes I've tried that as explained but it's showing no issues but there clearly is intermittent issues.

  • HarriRyan8 harri ryan🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@HarriRyan8) reported from Cardiff, Wales

    @SkyUK going down every 30 minutes is great👍🏻👍🏻

  • YukFongWong1 Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam hi I’m not sure if I’ve downloaded a rental. I wanted it for Sunday as it’s surprise for my boys birthday. What can I do as I’m sure it says it will be deleted within 24 hrs help!!

  • djdanter Denzil (@djdanter) reported from Caerphilly, Wales

    @PaulBro97733140 @SkySports I went to the Joshua vs Parker fight, always been a Joshua fan! I’ll never pay for anything involving that **** again. And Lewis Hamilton the same!

  • TylerHewitt123 Tyler Hewitt🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TylerHewitt123) reported from Porth, Wales

    @SkySports ******* admin get to sleep

  • Gavlaa Gavin Glover (@Gavlaa) reported from Marshfield, Wales

    @c7_OllyClifford @SkySportsPL @SkySports The technology is fine, the people officiating are the problem. So many wrong calls its embarrassing

  • 19dlp85 Pearce 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@19dlp85) reported from Merthyr Tydfil, Wales

    @alexoliver101 @SkySports In a shite league....Real Madrid & Liverpool backed out of signing him due to his dicky ears. All I’m saying is he never was a £100m player, Chelsea over paid with £50m really

  • cas11no Julian Williams (@cas11no) reported from Church Village, Wales

    Can’t help but notice that nearly all the players that have appeared in the @premierleague since restart seem to be immaculately groomed. How is it one rule for us, and one rule for football. #TOTMNU #ProjectRestart #SkySports

  • GreggC_CC Gregg 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GreggC_CC) reported from Newport, Wales

    @SkySports @GNev2 Football needs to sort this out in house. They premier league needs to help sort it out, not the government. There are going to be a lot of businesses that will need bailing out when this is over. Football clubs should help each other before government involvement.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • paulwilko10 Paul Wilkinson (@paulwilko10) reported

    @Boro @pnefc @SkySports I assume for us in Spain it will be available on Match Day Service?

  • sazdet Sara (@sazdet) reported

    @SkyHelpTeam hi our WiFi and internet has been down for over an hour. We've rebooted but nothing has worked. Can you support? Thanks

  • XamTogle96 MaxElgot (@XamTogle96) reported

    @LaurentsLeftPeg @SkySports It's not an equivalent situation because Scotland are required to play Israel in Fifa competitions to qualify for the only international tournament available. He's making an individual choice to embrace and support a despotic, vicious regime. Conflating the two is useless.

  • Just_Super David (@Just_Super) reported

    Nevermind @netflix I'm canceling @skytv @SkyUK my subs has gone from £18 to £27 in the last couple of months. Barely a warning and no additional services. Gaw'd awful customer service, no easy means of canceling. Should have done it years ago.

  • therealdojj Dojj Singh - Intresting stuff isn't it (@therealdojj) reported

    @SkyHelpTeam there is power to the box, the power light illuminates very faintly, but nothing else, no whirring, no noises, nothing at all and the fan doesn't work either

  • KJF100 KAREN FULLER (@KJF100) reported

    @SkyHelpTeam so disappointed that a £2 per day roaming charge been added today. I only changed to sky as you also had free roaming as I spend a lot of time in Europe 😡😡 guess I’ll be changing network again

  • XamTogle96 MaxElgot (@XamTogle96) reported

    @MartinJohnson10 @SkySports He's choosing to increase his earning power slightly as a man who's richer than 99.99% of the world. It is not an equivalent sacrifice compared to the average person not engaging in society. I'm saying it is immoral for him to make the choice to support a vicious regime

  • Dines_11 Neil Dines (@Dines_11) reported

    @SkyHelpTeam can you advise on how is best to get advice on sky glass tech issues

  • PhiltheBear Philip Foster (@PhiltheBear) reported

    @maverick99sback @SkyHelpTeam I quit after 14 years this past month. Got fed up of being told I was a VIP customer, them passing me to a different team who miraculously cld offer a slightly better price. They are the gift that keeps on giving though as I had to chase them for the money they owe me yesterday

  • NCC_17fOrmula1 ZX Geoff Owen 🏁🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺🕹🏎🇺🇦 (@NCC_17fOrmula1) reported

    @StarTrekOnPPlus Hi. When you launch in the UK, will the service be available on #SkyQ #SkyHD @SkyHelpTeam or made available as an Android app for compatible TVs?