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Sky Outage Report in Newbridge, Caerphilly County Borough, Wales

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Newbridge, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Newbridge, Caerphilly County Borough, Wales 11/27/2025 19:20

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Newbridge, Caerphilly County Borough, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Pontypridd, Porth, Newport, Hengoed, Bargoed, Caerphilly, Cefn-coed-y-cymmer, Merthyr Tydfil, Treharris, Blackwood, Mountain Ash, Tredegar, Rhymney and Pontypool.

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City Problem Type Report Time
United KingdomCardiff Total Blackout
United KingdomPontypridd Phone
United KingdomPorth Internet
United KingdomCardiff Internet
United KingdomCardiff Phone
United KingdomNewport TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near Newbridge, Wales

Latest outage, problems and issue reports in Newbridge and nearby locations:

  • YukFongWong1 Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam hi I’m not sure if I’ve downloaded a rental. I wanted it for Sunday as it’s surprise for my boys birthday. What can I do as I’m sure it says it will be deleted within 24 hrs help!!

  • srp0000 Shaun Porter (@srp0000) reported from Newport, Wales

    @SkySports the commentators haven’t mentioned Mitrović for 2 minutes now! Damn they just did 🙄 #playofffinal

  • PaulSmith83 Paul Smith (@PaulSmith83) reported from Mountain Ash, Wales

    @SkyHelpTeam can someone help me out please? I am speaking to someone called Aaron who is insisting on not helping me! Paying £42 a month for 2.5mbs broadband. He admits there’s a fault but won’t do anything about it.

  • pablo3479 Lee Mason (@pablo3479) reported from Cardiff, Wales

    @SkyHelpTeam I'm trying to watch live TV on my android phone through WiFi but the following message keeps appearing: 'A playback error occurred - please try again'. I've tried everything possible but having no joy. Please help

  • TylerHewitt123 Tyler Hewitt🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TylerHewitt123) reported from Porth, Wales

    @SkySports ******* admin get to sleep

  • YukFongWong1 Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam I have been ringing you for ages regarding my bill pay I need someone to help me please

  • Gavlaa Gavin Glover (@Gavlaa) reported from Marshfield, Wales

    @c7_OllyClifford @SkySportsPL @SkySports The technology is fine, the people officiating are the problem. So many wrong calls its embarrassing

  • lilmiss_annie angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    Been with @SkyUK almost 9yrs and this is the first time that an engineer has spoken to me so rudely. He knocks my door and TELLS me that he's cutting me off because I'm stealing from another customer. I EXPLAIED to him I have my own account and dish. He then points to the side

  • Youngonesclubs Young Ones Clubs Ltd. (@Youngonesclubs) reported from Pentyrch, Wales

    @skyhelpteam I have had poor WiFi coverage at my home for months, I have tried calling but as I am not vulnerable or Over 70 I can not get help. I have tried all the tips on website, It needs a booster. Can you please help?

  • louclarkie Louise Clarke 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@louclarkie) reported from Cardiff, Wales

    @SkyHelpTeam Yes I've tried that as explained but it's showing no issues but there clearly is intermittent issues.

  • NetballWales NetballWales (@NetballWales) reported from Cardiff, Wales

    Loved #womenssportsdebate on @skysports - 2 hours of great and interesting chat. But can’t help but feel there wasn’t any debate? A dozen people agreeing with one another doesn’t help... #StepOutsideTheEchoChamber

  • david_batey19 david (@david_batey19) reported from Mountain Ash, Wales

    @SkySports More bad news

  • djdanter Denzil (@djdanter) reported from Caerphilly, Wales

    @PaulBro97733140 @SkySports I went to the Joshua vs Parker fight, always been a Joshua fan! I’ll never pay for anything involving that **** again. And Lewis Hamilton the same!

  • lilmiss_annie angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    With the dish on it thats mine. I don't get a sorry just a "oh I see" my nephew rang customer services for me as I was still shaking and upset. All they told me to do was fill out a feedback form and that would be the end of it!! I am disgusted and disappointed in @SkyUK

  • SuperSizeRod Rhodri Cartwright (@SuperSizeRod) reported from Merthyr Tydfil, Wales

    What a fight! But surely Taylor won that by a mile... @SkySports @EddieHearn @KatieTaylor Parsoon is just running round throwing **** not landing clear shots Who won

  • sarsjt SJT (@sarsjt) reported from Penmaen, Wales

    @SkyUK another awful phone call experience from sky for my parents who are elderly trying to set up sky since March yesterday’s call consisted of a two way conversation in a foreign language with a translator???? An hour later still no sky can someone please advise

  • JonathanConway9 Jonathan Conway (@JonathanConway9) reported from Cardiff, Wales

    @SkyHelpTeam Thank you. Outside the home is certainly what the app said. Speed has been an issue for a few months, but the completely dropping internet has only been noticeable today.

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam how come you can only offer me a basic broadband but BT can offer me two speeds over fibre? Am I missing something or are they slow in telling you they’re upgraded?

  • GenghisCANN Gareth Alan (@GenghisCANN) reported from Merthyr Tydfil, Wales

    @SkyUK is there am issue with sky broadband this evening? My connection has been rubbish for several hours now!

  • mkaid90 Kaid mohamed (@mkaid90) reported from Cardiff, Wales

    Question is why do @SkySports give the white supremist banner a platform to be seen CUT that **** out of a football game.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • CliveRoper Clive Roper (@CliveRoper) reported

    @SkyHelpTeam Customer Service at times is dreadful, treating long term customers badly. Really need to improve.

  • lankeyP11 PP17 (@lankeyP11) reported

    @SkyHelpTeam It represents a 20% increase in my bill, I suggest you find a way to justify it if you want custom to stay, inflation is 10% I see pure greed and profiteering not a required rise to maintain a service.

  • TucovBlondie TUCO (@TucovBlondie) reported

    @SkyHelpTeam Shame your customer service is so poor and a complete inability for each specific department to liaise with each other…. Very poor

  • JayT303 Jay T (@JayT303) reported

    @SkyHelpTeam Ever time I roll data it asks me to log in even though I’m logged into the app, you have changed the app. Sky go error4090 Always happens. How can Netflix work all the time and your app always gives errors, as I said I gave up with it month ago.

  • LisaBerry1978 Lisa Berry (@LisaBerry1978) reported

    @SkyHelpTeam Thank you. Service is still down, this has been 3 days now. This surely isn’t normal?

  • DavidDjon David Jones (@DavidDjon) reported

    @SkyHelpTeam This has to be a joke. What exactly do then do, because Sky's model is to force customers to provide their own help (and charge them for it)?

  • DavieGallagher David Gallagher (@DavieGallagher) reported

    Hey @SkyHelpTeam 👋 Moved to the UK 18 months ago. How does one become a SIMo customer when your website looks for 3 years of UK address history?

  • fxylxy fox (@fxylxy) reported

    @NoisyDavid @SkyUK I pay CF £18.75 for 500mbits up and down.👌👍

  • mylifeinwordsuk Lee-Mc (@mylifeinwordsuk) reported

    @SkyHelpTeam My bill went from £49 to £67 and your support claims that’s only a 5% increase, don’t give a sheet where you are, when you fleece loyal customers

  • Wcroft84 Wez (@Wcroft84) reported

    @SkyUK DO NOT SIGN UP TO THESE CHARLATANS! I had Sky for 4 years and service was no trouble up to August '22 we was getting 2.4mbps instead of 30. Non stop trouble after that and could never find the issue, so when I cancelled the service I wasn't getting, they've charged me even more!