Sky Outage Report in Newbridge, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Newbridge, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at Sky
Sky is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Newbridge, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Newport, Hengoed, Bargoed, Caerphilly, Cardiff, Cefn-coed-y-cymmer, Merthyr Tydfil, Treharris, Pontypridd, Blackwood, Mountain Ash, Porth, Tredegar, Rhymney and Pontypool.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
TV | |
| Hengoed |
TV | |
| Newport |
TV | |
| Bargoed |
TV | |
| Newport |
Internet | |
| Caerphilly |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Newbridge, Wales
Latest outage, problems and issue reports in Newbridge and nearby locations:
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Big Poppa Nash
(@edg_hx) reported
from
Porth, Wales
@SkyHelpTeam are there still issues in Wales? I’m stuck with no internet trying to work from home
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Ben Price
(@benprice84) reported
from
Penmaen, Wales
@SkySports Graeme Souness is an awful pundit, why do you still employ him? The obvious vendetta he has against Paul Pogba is bordering on ridiculous now
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Neil Thorneycroft
(@Nthorney) reported
from
Newport, Wales
Do we have to have all this crap (the banners) on the screen? @the100 @SkySports
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Kayleigh Johnson♡✨
(@kayleighj_11) reported
from
Beechwood, Wales
@SkyUK .. seen the problem herself and today once agin internet is sooo slow & keep loosing connection again!!
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@KleeJohn @SkyUK And ever thus it has been. Pretty poor service.
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Mr Idrive
(@IDRIVECYMRU) reported
from
Llantrisant, Wales
@SkyHelpTeam are you having problems in the Llantrisant area (CF72) we have no WiFi
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✈TheConcordeSpiritPsychicMedium✈
(@JamesHenryEades) reported
from
Abercynon, Wales
@SkyHelpTeam Any idea when my broadband will be back on please? So frustrating paying for a substandard service 😤
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Kathryn Foot 🏴
(@KathrynFoot) reported
from
Llantwit Fardre, Wales
@SkyHelpTeam Have already emailed to cancel. I’m pretty sure I’m not the only person upset by this. As a loyal customer this is pretty shoddy treatment. Shame.
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@SkyHelpTeam im disgusted what youve done to my tv background. Absolute disgrace. How do i make a complaint?
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@SkyHelpTeam How can you not provide 24 hours support? There is obviously a national #sky crisis #skydown
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Kathryn Foot 🏴
(@KathrynFoot) reported
from
Llantwit Fardre, Wales
@SkyHelpTeam Fine. You’ve lost a customer.
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Captain Giant
(@Captain_P_Giant) reported
from
Pengam, Wales
Internet has been down for 3 hours 37... not sure whats going on either :( @SkyHelpTeam
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Kayleigh Johnson♡✨
(@kayleighj_11) reported
from
Beechwood, Wales
@SkyUK broadband service is shocking!! Someone came out sorted tv out & said she could see something wrong with internet connection keeps dropping out snd rang briadbamd tech per her manager but they wont send anyone out they said yo her no problem with internet even though she..
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@SkyHelpTeam im disgusted what youve done to my tv background. How do i make a complaint
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GForce
(@Gailt31) reported
from
Cardiff, Wales
@SkyHelpTeam any update on when Cardiff broadband service will be restored? This has been going on since yesterday evening
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🦋 Karen 🦋
(@KHoulgrave) reported
from
Newport, Wales
How long is this outage going to last please? Been down all day @SkyHelpTeam #skybroadband #skybroadbandsouthwales
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
It has been down for over 12 hours now @SkyHelpTeam when should i expect my broadband, security, ring doorbell and Sky Q box to be up and working? #skydown #skybroadband
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Mikey Roberts 🏴
(@mikeyroberts81) reported
from
Cardiff, Wales
@PollyJames @SkyHelpTeam I live in Cardiff but my Internet seems to be fine, but dad who lives a mile down the road says his isn't working. Hopefully will be fixed soon.
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steve lynch
(@ParaLynch) reported
from
Pontnewydd, Wales
@WestwoodLee @SkySports It wasn’t going in end of !! Bad sportsmanship by USA
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Barry Webster
(@BarryWebster79) reported
from
Pontypridd, Wales
@SkyHelpTeam yet another Broadband outage. Any update on when it’s likely to be fixed?? You say Cardiff and the South West, but the problem seems to be the whole of South Wales not just Cardiff
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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FM Stag
(@FM_Stag) reported
@SkyHelpTeam I am 6 months into a 12 month TV, broadband and landline deal. Can I cancel solely the broadband and landline element? Your livechat team are offline.
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Mark Cooper
(@markstarshipit) reported
from
Maidenhead, England
@SkyHelpTeam hi my Sky has gone down. I have tried resetting and I am unable to connect to the router. Are there issues tonight?
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Gabrielle Lawler
(@lawlerg) reported
@SkyHelpTeam no sky broadband. Upload 1.6 , download 1.8... unable to access app either yo run a full check. Help
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DanWasCool
(@Daniscool20) reported
@SkyUK my wifi just did a dead fix it so I can want Netflix before bed?
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Gianfranco Geraci
(@GianSG11) reported
@SkyHelpTeam @lawlerg I have the same problem, I restarted the hub because it dropped from 35mbps download/10 upload to 2 download and 1.8 up. This has happened before.
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A.lankx
(@a_lankx) reported
@SkyHelpTeam I got a WiFi booster with internet sent by sky, and it has made my internet worse. How can I fix this
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Kadir
(@Kadir63791887) reported
@SkyHelpTeam FIX YOUR ******* DEAD WIFI
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Countess of Waterdeep
(@DeepCountess) reported
@SkyHelpTeam Hi, still having wifi issues. We got cut off from the technical team about 10 mins ago and now can't get back through. Also I've just checked our account and I think we should have received a new Broadband Hub?
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FM Stag
(@FM_Stag) reported
@SkyHelpTeam I do need support. Support to cancel the broadband part of my monthly bill immediately. Every time I phone up, you do some line tests, get me to restart the router to change up the frequency, disconnect devices when not in use etc. 10 minutes later and it's back to this speed.
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skipper
(@ryan2skipper) reported
@SkySports Are you really use the race card because you can’t get a job ffs that’s low. Maybe you were asking to much money or the clubs don’t feel your progress then there’s so many other factors but you use colour poor form