Sky Outage Report in Newbridge, Caerphilly County Borough, Wales
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Newbridge, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at Sky
Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Newbridge, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Newport, Cardiff, Pontypool, Caerphilly, Usk, Abergavenny, Blackwood, Treharris, Hengoed, Mountain Ash, Cwmbran, Pontypridd, Merthyr Tydfil, Porth and Pontyclun.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Cardiff |
TV | |
| Cardiff |
Total Blackout | |
| Newport |
TV | |
| Cardiff |
TV | |
| Pontypool |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Newbridge, Wales
Latest outage, problems and issue reports in Newbridge and nearby locations:
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Lynn Thomas
(@vaynorboy) reported
from
Cefn-coed-y-cymmer, Wales
@Bowfinger1 @DavidJonesSky @SkySports Both sides didn’t have a clue! Two poor sides who gave the ball away too often!
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heathwindowsltd
(@Heathwindows80) reported
from
Taff's Well, Wales
Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyUK not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.
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Anthony Pugh
(@antycher) reported
from
Mountain Ash, Wales
@SkyHelpTeam @SkyUK Hi ive done a sky swap but I cant find the order number to claim my free galaxy buds. Help!
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Gavin Murphy⚽️️👹 🇾🇪
(@gavalar83) reported
from
Merthyr Tydfil, Wales
@SkyHelpTeam can you help me access an old sky email address please
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SolicitingFlavours
(@SolicitingFlava) reported
from
Cardiff, Wales
@SkyHelpTeam Refuses to connect and when re - enter passwirs just keeps on stating authenication error or just say "connecting" and never does. This is not an acceptable service.
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thecountydoc
(@thecountydoc) reported
from
Newport, Wales
@SkyHelpTeam Totally fed up with sky tv here in NP20. Its been down most of the day for days now and comes back on late afternoon. Sky not admitting a problem so booked an engineer to check the system, won’t get a visit for TEN days, absolutely disgusting service.
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Max
(@Max25143798) reported
from
Newport, Wales
@weameo @MatchroomBoxing @_anthonysimsjr @DAZN_USA @SkySportsBoxing @SkySports Don't seem like it @EddieHearn wtf going on
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Sue Stowell
(@sue_stowell) reported
from
Machen, Wales
@SkyHelpTeam Hi The Sky Q voice control has stopped working today. I’ve reset the remote, rebooted the sky box & reset the Internet. Still nothing. Tried my upstairs sky box & the same. Can you confirm if there is a problem. Thanks
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Soteroula Philippou
(@SoteroulaP) reported
from
Cardiff, Wales
@SkyHelpTeam Unable to access my emails since yesterday morning and unable to reset my password. It keeps asking me for the 1st street I lived and won’t accept my answers - tried so many combinations....Please help
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kevin wheeler
(@K_J_Wheeler) reported
from
Cwmbran Central, Wales
Credit where it is due, had outstanding customer service from @Screwfix @SkyUK and @virginmedia this weekend.
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heathwindowsltd
(@Heathwindows80) reported
from
Taff's Well, Wales
Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyHelpTeam not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.
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CatherINe N
(@MissNortonC) reported
from
Cardiff, Wales
Every time Martin Tyler apologises for 'some language you may have heard', I imagine #SkySports viewers up and down the land telling him to effoff. #SuperSunday
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@SkyHelpTeam @glennerboy Good luck getting any support from this lot #Jokers
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SolicitingFlavours
(@SolicitingFlava) reported
from
Cardiff, Wales
@SkyHelpTeam issues in Llandaff Cardiff with Broadband - no sccess all day today . Please advise as to issue and how to claim refund for lack of service.
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alan edwards
(@efwolf359) reported
from
Merthyr Tydfil, Wales
@SkyHelpTeam think it’s perfectly ok to make a customer wait three weeks for an engineer to visit to fix a totally dead skyQ system
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thecountydoc
(@thecountydoc) reported
from
Newport, Wales
@SkyHelpTeam is there a problem in my area South Wales
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Neil
(@CanIfcking) reported
from
Cardiff, Wales
@rachaelhxx @SkyHelpTeam Ow shit phone them and ask to be put to the teck team thay sort it there end
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Suzanne Burrows
(@suzyb443) reported
from
Mountain Ash, Wales
@SkyHelpTeam @SkyUK ok, so I want the wifi guarantee, we have fibre max. You sent my husband links and shit but we got nowhere, now, can you tell me what we need to actually get wifi guarantee, at the moment, we are lucky to get it upstairs!!!
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Joe T. Prosser
(@Joetprosser) reported
from
Llanhilleth, Wales
@SkyHelpTeam It's okay. You're doing your best. Customer service is awesome, just inconsistent connections and the fact I've had an engineer out 2x in 2 months is dramatic haha.
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Andrew Chinnick
(@AChinnick90) reported
from
Cardiff, Wales
@RSpencer100 @virginmedia @SkyUK Absolutely awful @virginmedia. I’ll be following you to @SkyUK as soon as my contract ends!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Larkin
(@jamielarkin98) reported
@MotoGPTipster @SkyHelpTeam I agree with you there, find the sky Q interface alright but the wireless connectivity between the main box and mini boxes is awful. Picture freezing and needing daily resets. Ended up wiring all the boxes together with cat 6 cable, sort of stabilised but breaks every so often
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Jujube
(@juliagoolia1982) reported
So the problem isn't the walls/the electrics/the plumbing/the oxygen in the air/the fact I am a woman; the problem is @SkyUK are using sub-standard equipment. Their hubs and boosters are simply not capable of dealing with fibre speeds. My speeds aren't as high with @VodafoneUK 3/
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Jujube
(@juliagoolia1982) reported
So the problem is not the walls/the electrics/the plumbing/the oxygen in the air/the fact I am a woman; the problem is @SkyUK are using sub-standard equipment. Their hubs and boosters are simply not capable of dealing with fibre speeds. My speeds aren't as high with @Vodacom 3/
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Rob Morgan
(@durutti74) reported
@SkyHelpTeam We've got no satellite signal this morning. Any idea why? Anything we can do? Anything you're doing in the area? (Newport, S Wales). Our internet is fine, just satellite TV.
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Hoopers4RTs
(@Hoopers4RT) reported
HOW CAN #SKYBROADBAND BE WORKING ONE DAY AND NOT TODAY !!!!! Seriously wtf is wrong with your company !!!!@SkyHelpTeam
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Kent_Adams
(@KentAda54018756) reported
@SkyHelpTeam Bring back the reminder function so it pops up on screen, ive missed so many programmes because i forgot to turn over. Also fix recordings theyre never in order
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Hoopers4RTs
(@Hoopers4RT) reported
@Thataintcricket @SkyUK Just not working
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Donia Duffy
(@Donia010101) reported
@SkyHelpTeam I am not in those areas. Why do I have no WiFi?? Your service is getting worse by the day. I’m in Redbridge
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rachel
(@rachel_aka_lamb) reported
@SkyHelpTeam I tried all this and still the same thing! Also cannot see any number to call at all. I try going thru the help steps but as I said keeps saying everything looks good and sends me back to the beginning no option to call or contact u! Getting fed up now
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Cai Glover 🏳️🌈🏴
(@lifeofcai) reported
@SkyHelpTeam @dianebaker01 Mine still not working since yesterday