Sky Outage Report in Newbridge, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Newbridge, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 14: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Newbridge, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Merthyr Tydfil, Porth, Newport, Pontypridd, Blackwood, Cardiff, Caerphilly, Pontypool, Pontyclun, Treharris, Hengoed, Cwmbran, Abergavenny, Ynysddu and Usk.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| TV | ||
| Wi-fi | ||
| TV | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Newbridge, Wales
Latest outage, problems and issue reports in Newbridge and nearby locations:
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Ben Fowler ⚡
(@bnfwlr1989) reported
from
Cardiff, Wales
Apparently @Cymru (and other home nations) don't deserve to have the highlights for their most recent #EuropeanQualifiers on Sky Go, whilst only England do 🤷 @SkySports force us to buy their packages to watch it, and then can't be bothered to provide a full service.
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Alex Haines
(@AlexHaines5) reported
from
Blaenavon, Wales
@Adz10Zak @SkySportsPL @SkySports Exactly, both shit
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Rebecca Williams
(@missrdwilliams3) reported
from
Newport, Wales
@SkyHelpTeam trying to use sky go and it says my user name and password are wrong. They arent wrong. Is there a problem your end
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Eddy
(@ChrisEddy_7) reported
from
Llanyrafon, Wales
After watching the game back this morning, it’s even more embarrassing the performance of all the officials last night, both assistants made shocking decisions too. None more so that giving offside against Matt from a throw in. Poor analysis from @SkySports too which is a shame.
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Ellen Parker
(@EllenParker6) reported
from
Cardiff, Wales
@virginmedia 4 month countdown to get rid of you your customer service is beyond rude. Your technical support is lacking in manners and availability. @SkyUK we are on our way back sorry for leaving biggest mistake ever. We may have saved £20 but not worth the shit service
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Brad Channer
(@BradChanner) reported
from
Cardiff, Wales
@SkyHelpTeam This is a problem we have had for years. And everytime I ask for help, it never goes anywhere. This is a general complain about businesses struggling to make money when we haven’t got reliable internet. However I will PM you. Thanks for your response
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Andrew Hopkins
(@AndrewJHopkins) reported
from
Whitchurch, Wales
@SkyHelpTeam Really disappointed in your customer service today. Andrew on the phone was great, but to wait 6 days for an engineer to fit a new Sky Q box with no TV whatsoever for the family is a disgrace. I only subscribe to #skysports for the cricket and now I will miss #CWC19
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Gareth Thomas
(@brokenpier1) reported
from
Cardiff, Wales
Shocking service from @SkyHelpTeam - if anyone can recommend a decent internet provider I’d appreciate it.
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Ryan Hill
(@Rehicknah) reported
from
Pentyrch, Wales
@GriffinSpurs @SkyUK Haha I don’t feel so bad now 😂😂
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The Exiled Robin
(@TheExiledRobin) reported
from
Llantrisant, Wales
@RADMags @SkyHelpTeam Cancel, Rich
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Rossko [Finger Guns]
(@RosskoKeniston) reported
from
Porth, Wales
Fair play to @SkyHelpTeam, called yesterday regards to a broadband issue. They sent an engineer out today and the problem was resolved. No messing around and got a discount on my next bill. Really quite impressed 👍
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Matthew Thompson
(@Matthw_Thompson) reported
from
Blackwood, Wales
Surly there must’ve been some money down at a bookies to be DQ’d by biting #PriceAli #Boxing #SkySports
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Katy Evans
(@KatyElphaba) reported
from
Porth, Wales
Shocking service from @SkyUK - I find an offer that says ends in 7 minutes - I call the number linked and it says that department is closed. Call back before 8pm. It’s 7.52pm. Thanks sky what a pile of ****.
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GwilBallinger
(@gwilymb1945) reported
from
Llantrisant, Wales
@SkySportsPL @SkySports Interesting that people jump to conclusions based on media reports who themselves will not be privy to the full facts.Shame it has come to this but rather than make wild and in some cases stupid statements I will await the full facts and pray the club will act equitably.
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🐮 DullUddenCow
(@DullUddenCow) reported
from
Abertillery, Wales
@Doyley25lfc @SkyHelpTeam I have only had Sky Q three weeks and it’s been troublesome so far. Sound dropouts through cinema system, input issues with the box not recognising the input change and now UHD flickering. Plus my subscription has been hiked by £5 a month weeks after upgrading. Poor show.
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Vicky
(@VickyNannie) reported
from
Abercarn, Wales
@duncanpoundcake @SkyUK @freesat_tv Best thing we did never looked back Sky is a rip off merchant
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Matt Lovibond
(@lovibond_matt) reported
from
Risca, Wales
Loving that Man Utd are now seeing the Ole Gunner Solskjaer that we had 9 months of at #Cardiff. The guy is not cut out for management and is getting by on that ******* goal in 99’. He will be the first manger gone next season #ManUtd #manutdvsmancity #SkySports
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Lengg
(@LShimumbi) reported
from
Cardiff, Wales
@SionedHatcher @SkyUK Sky are shit and their employees about as useful as Anne Franks drum kit
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Martin Hole
(@martinhole31) reported
from
Caerphilly, Wales
@SkyHelpTeam @SkyStore I was told this back in February and I still have to purchase the DVD option when buying downloads as my daughter is deaf and requires subtitles. I’m sure I’m not the only person identifying this problem
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Rossko [Finger Guns]
(@RosskoKeniston) reported
from
Cardiff, Wales
@SkyHelpTeam Very much so. Speeds and jumping up and down but apparently that was to be expected. Thanks very much for the speedy fix.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Nahian Says...
(@NahianK) reported
@SkyUK @SkyHelpTeam no internet since 10am. No phone either. But why is my sky mobile not allowing me to tether? Why is the 4G speed nonexistent to less than 0.2mb and 3G at 3mb? #sky #broadband #help
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Nadine
(@Rasheeda_Nadine) reported
@SkyHelpTeam is the connection down in #SouthNorwood? Our Internet dropped out and online instructions not helping. Really inconvenient in the middle of a work day.
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Patrick Hathaway
(@HathawayP) reported
I was a happy @SkyUK customer for 10 years. Moved house and switched to a 'all in one' package from Virgin because I could get 5X faster broadband. Just had a cold call from Sky: 'Would you be interested in joining Sky?' Me: "No thanks, but could you remove my detai...'" HANGS UP
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ClaBoat
(@ClaBoat) reported
@SkyHelpTeam my broadband has gone down and I can’t get a response from anyone. Please advise.
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Nancy Brown
(@MissN_Brown) reported
@SkyHelpTeam is there an issue currently in Warlingham, CR6?
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Zσë 🍒
(@CherryLover_23) reported
@SkyHelpTeam I think there's an issue with my broadband. For the past few day's when I'm on the Internet pages aren't loading correctly or images and comments on social media aren't loading straight away like there's a delay. Anyway of getting this checked?!
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Stuart Thomson *Public Affairs*
(@Redpolitics) reported
@SkyHelpTeam hi, seems to be a really bad broadband connection today in #N2 Just me or a general problem?
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IanCaldecourt
(@linoian) reported
@SkyHelpTeam outage of internet in Warlingham CR6 postage, any idea on expected resolution time?
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John
(@icbm24) reported
@SkyUK there seems to be a Sky internet outage in the SE25 area, can you confirm?
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Lyndsey Barnett
(@lynsb27) reported
@SkyHelpTeam my Internet is down AGAIN!! This happened last week too. Any update ???