Sky Outage Report in Newbridge, Caerphilly County Borough, Wales
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Newbridge, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Newbridge, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Newport, Caerphilly, Cardiff, Cefn-coed-y-cymmer, Merthyr Tydfil, Treharris, Hengoed, Pontypridd, Blackwood, Mountain Ash, Porth, Tredegar, Rhymney, Pontypool and Pontyclun.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Caerphilly |
Internet | |
| Caerphilly |
Wi-fi | |
| Cardiff |
Wi-fi | |
| Newport |
Internet | |
| Newport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Newbridge, Wales
Latest outage, problems and issue reports in Newbridge and nearby locations:
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The Exiled Robin
(@TheExiledRobin) reported
from
Llantrisant, Wales
@RADMags @SkyHelpTeam Cancel, Rich
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Ellen Parker
(@EllenParker6) reported
from
Cardiff, Wales
@virginmedia 4 month countdown to get rid of you your customer service is beyond rude. Your technical support is lacking in manners and availability. @SkyUK we are on our way back sorry for leaving biggest mistake ever. We may have saved £20 but not worth the shit service
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Martin Hole
(@martinhole31) reported
from
Caerphilly, Wales
@SkyHelpTeam @SkyStore I was told this back in February and I still have to purchase the DVD option when buying downloads as my daughter is deaf and requires subtitles. I’m sure I’m not the only person identifying this problem
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Alex Haines
(@AlexHaines5) reported
from
Blaenavon, Wales
@Adz10Zak @SkySportsPL @SkySports Exactly, both shit
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Rossko [Finger Guns]
(@RosskoKeniston) reported
from
Porth, Wales
Fair play to @SkyHelpTeam, called yesterday regards to a broadband issue. They sent an engineer out today and the problem was resolved. No messing around and got a discount on my next bill. Really quite impressed 👍
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Eddy
(@ChrisEddy_7) reported
from
Llanyrafon, Wales
After watching the game back this morning, it’s even more embarrassing the performance of all the officials last night, both assistants made shocking decisions too. None more so that giving offside against Matt from a throw in. Poor analysis from @SkySports too which is a shame.
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GwilBallinger
(@gwilymb1945) reported
from
Llantrisant, Wales
@SkySportsPL @SkySports Interesting that people jump to conclusions based on media reports who themselves will not be privy to the full facts.Shame it has come to this but rather than make wild and in some cases stupid statements I will await the full facts and pray the club will act equitably.
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Tom Mumford
(@ThomasMumford) reported
from
Cardiff, Wales
@SkyHelpTeam Apparently got a speed boost on my ‘fibre’ internet. If anything the speed has gone down!! Rubbish.
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Brad Channer
(@BradChanner) reported
from
Cardiff, Wales
@SkyHelpTeam This is a problem we have had for years. And everytime I ask for help, it never goes anywhere. This is a general complain about businesses struggling to make money when we haven’t got reliable internet. However I will PM you. Thanks for your response
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Vicky
(@VickyNannie) reported
from
Abercarn, Wales
@duncanpoundcake @SkyUK @freesat_tv Best thing we did never looked back Sky is a rip off merchant
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Ben Fowler ⚡
(@bnfwlr1989) reported
from
Cardiff, Wales
Apparently @Cymru (and other home nations) don't deserve to have the highlights for their most recent #EuropeanQualifiers on Sky Go, whilst only England do 🤷 @SkySports force us to buy their packages to watch it, and then can't be bothered to provide a full service.
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Ryan Hill
(@Rehicknah) reported
from
Pentyrch, Wales
@GriffinSpurs @SkyUK Haha I don’t feel so bad now 😂😂
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Katy Evans
(@KatyElphaba) reported
from
Porth, Wales
Shocking service from @SkyUK - I find an offer that says ends in 7 minutes - I call the number linked and it says that department is closed. Call back before 8pm. It’s 7.52pm. Thanks sky what a pile of ****.
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Rossko [Finger Guns]
(@RosskoKeniston) reported
from
Cardiff, Wales
@SkyHelpTeam Very much so. Speeds and jumping up and down but apparently that was to be expected. Thanks very much for the speedy fix.
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Matthew Thompson
(@Matthw_Thompson) reported
from
Blackwood, Wales
Surly there must’ve been some money down at a bookies to be DQ’d by biting #PriceAli #Boxing #SkySports
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Matt Lovibond
(@lovibond_matt) reported
from
Risca, Wales
Loving that Man Utd are now seeing the Ole Gunner Solskjaer that we had 9 months of at #Cardiff. The guy is not cut out for management and is getting by on that ******* goal in 99’. He will be the first manger gone next season #ManUtd #manutdvsmancity #SkySports
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Gareth Thomas
(@brokenpier1) reported
from
Cardiff, Wales
Shocking service from @SkyHelpTeam - if anyone can recommend a decent internet provider I’d appreciate it.
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Andrew Hopkins
(@AndrewJHopkins) reported
from
Whitchurch, Wales
@SkyHelpTeam Really disappointed in your customer service today. Andrew on the phone was great, but to wait 6 days for an engineer to fit a new Sky Q box with no TV whatsoever for the family is a disgrace. I only subscribe to #skysports for the cricket and now I will miss #CWC19
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Rebecca Williams
(@missrdwilliams3) reported
from
Newport, Wales
@SkyHelpTeam trying to use sky go and it says my user name and password are wrong. They arent wrong. Is there a problem your end
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🐮 DullUddenCow
(@DullUddenCow) reported
from
Abertillery, Wales
@Doyley25lfc @SkyHelpTeam I have only had Sky Q three weeks and it’s been troublesome so far. Sound dropouts through cinema system, input issues with the box not recognising the input change and now UHD flickering. Plus my subscription has been hiked by £5 a month weeks after upgrading. Poor show.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ray Shakespeare
(@Razor101012) reported
@peterhill93 @PeterWellDone @SkyUK Don't bother with Virgin was stitched by them a few years ago and then they tried it on with my daughter and will not entertain any of there products I'm with BT and have no problems.
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SeánAshe🎃👻
(@HistoryAshe) reported
@SkyHelpTeam So, I have concluded there are issues with my WIFI Extender. My desktop is connected to it via ethernet, and the connection on that has been on and off, or it cannot handle heavy loads without dropping out. So I will be replacing the extender and see what happens. 2/2
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Nic
(@babee_nic) reported
@SkyHelpTeam I have just spoken to another advisor who honestly deserves a pay rise! Actually understood the issues, took ownership & sorted it there and then. No messing about, no BS reading from a script, just good customer service. Well done Claire from your (Scottish) retentions team!
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Mark Holliday
(@quizbuff2000) reported
@SkyUK Surely this will drive people into the arms of BT TV, who can provide such a service, without you needing to ditch your telly. 🤔
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catsrock72🇪🇺💙🌹 #FPBE#doublevax#NHSworker
(@catsrock72) reported
@SkyHelpTeam @grumpy_ole_git I can't get good signal on normal aerial , even with boosters. I rely on my sky dish. My broadband with you isn't reliably fast. When it goes slow, as per previous comment, TV would be unwatchable.
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Richard
(@Fumbledore) reported
@SkyUK My TV set and Sky HD service is fine. All I would like to do is to lose the Dishes and receive via Broadband. Why are Sky forcing me to put all my TV eggs in their basket?
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Robot Logic
(@Robot_Logic) reported
@SkyUK That might have seemed really sincere, if we were all really gullible, and not aware of your business model of causing **** in the world for your own benefit.
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Janice Scott
(@JaniceS14628781) reported
@SkyUK So anytime your broadband goes down not only have you no broadband but no tv either. No thanks
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Unity®
(@UnityTechLondon) reported
@SkyUK Is there/will there be a set-top box option for those who don’t want to change their TV? i.e for dishless viewing via internet. And/or will Sky Q boxes be updated to support this?
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Rob Wheatley
(@RobWheatley273) reported
@SkyUK 100% doomed to fail.