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Sky Outage Report in Newbridge, Caerphilly County Borough, Wales

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Newbridge, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Newbridge, Caerphilly County Borough, Wales 12/26/2025 02:20

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Newbridge, Caerphilly County Borough, Wales

The most recent Sky outage reports came from the following cities: Pontypridd, Merthyr Tydfil, Caerphilly, Blackwood, Cardiff, Porth, Newport, Pontyclun, Abertillery, Cwmbran, Hengoed, Bargoed, Cefn-coed-y-cymmer and Treharris.

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City Problem Type Report Time
United KingdomPontypridd Internet
United KingdomMerthyr Tydfil Internet
United KingdomCaerphilly Internet
United KingdomBlackwood Internet
United KingdomBlackwood Internet
United KingdomCardiff TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near Newbridge, Wales

Latest outage, problems and issue reports in Newbridge and nearby locations:

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @SkyHelpTeam your service is getting worse & worse.

  • JamesHenryEades ✈TheConcordeSpiritPsychicMedium✈ (@JamesHenryEades) reported from Abercynon, Wales

    @SkyHelpTeam Any idea when my broadband will be back on please? So frustrating paying for a substandard service 😤

  • KHoulgrave 🦋 Karen 🦋 (@KHoulgrave) reported from Newport, Wales

    How long is this outage going to last please? Been down all day @SkyHelpTeam #skybroadband #skybroadbandsouthwales

  • edg_hx Big Poppa Nash (@edg_hx) reported from Porth, Wales

    @SkyHelpTeam are there still issues in Wales? I’m stuck with no internet trying to work from home

  • Nthorney Neil Thorneycroft (@Nthorney) reported from Newport, Wales

    Do we have to have all this crap (the banners) on the screen? @the100 @SkySports

  • BarryWebster79 Barry Webster (@BarryWebster79) reported from Pontypridd, Wales

    @SkyHelpTeam yet another Broadband outage. Any update on when it’s likely to be fixed?? You say Cardiff and the South West, but the problem seems to be the whole of South Wales not just Cardiff

  • KathrynFoot Kathryn Foot 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@KathrynFoot) reported from Llantwit Fardre, Wales

    @SkyHelpTeam Have already emailed to cancel. I’m pretty sure I’m not the only person upset by this. As a loyal customer this is pretty shoddy treatment. Shame.

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    It has been down for over 12 hours now @SkyHelpTeam when should i expect my broadband, security, ring doorbell and Sky Q box to be up and working? #skydown #skybroadband

  • mikeyroberts81 Mikey Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mikeyroberts81) reported from Cardiff, Wales

    @PollyJames @SkyHelpTeam I live in Cardiff but my Internet seems to be fine, but dad who lives a mile down the road says his isn't working. Hopefully will be fixed soon.

  • DaioGoddard David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @SkyHelpTeam im disgusted what youve done to my tv background. How do i make a complaint

  • Gailt31 GForce (@Gailt31) reported from Cardiff, Wales

    @SkyHelpTeam any update on when Cardiff broadband service will be restored? This has been going on since yesterday evening

  • ParaLynch steve lynch (@ParaLynch) reported from Pontnewydd, Wales

    @WestwoodLee @SkySports It wasn’t going in end of !! Bad sportsmanship by USA

  • benprice84 Ben Price (@benprice84) reported from Penmaen, Wales

    @SkySports Graeme Souness is an awful pundit, why do you still employ him? The obvious vendetta he has against Paul Pogba is bordering on ridiculous now

  • kayleighj_11 Kayleigh Johnson♡✨ (@kayleighj_11) reported from Beechwood, Wales

    @SkyUK broadband service is shocking!! Someone came out sorted tv out & said she could see something wrong with internet connection keeps dropping out snd rang briadbamd tech per her manager but they wont send anyone out they said yo her no problem with internet even though she..

  • IDRIVECYMRU Mr Idrive (@IDRIVECYMRU) reported from Llantrisant, Wales

    @SkyHelpTeam are you having problems in the Llantrisant area (CF72) we have no WiFi

  • Captain_P_Giant Captain Giant (@Captain_P_Giant) reported from Pengam, Wales

    Internet has been down for 3 hours 37... not sure whats going on either :( @SkyHelpTeam

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @SkyHelpTeam How can you not provide 24 hours support? There is obviously a national #sky crisis #skydown

  • kayleighj_11 Kayleigh Johnson♡✨ (@kayleighj_11) reported from Beechwood, Wales

    @SkyUK .. seen the problem herself and today once agin internet is sooo slow & keep loosing connection again!!

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @KleeJohn @SkyUK And ever thus it has been. Pretty poor service.

  • DaioGoddard David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @SkyHelpTeam im disgusted what youve done to my tv background. Absolute disgrace. How do i make a complaint?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • kimrutherford Kim R. (@kimrutherford) reported

    @SkyHelpTeam In need of an update. First day back to work and still no wifi (17 hours and counting). What's the issue & estimated time to resolve? One of your (better) competitors once said 'it's good to talk'. Communicate please.

  • PompeyTuxCat Cat Palmer (@PompeyTuxCat) reported

    Damn, @SkyUK, what am I supposed to do with no internet I can use for work and only mobile internet I can use to access Twitter? Actually nvm, stupid question. 🐦

  • morti59 Mark Mortimer (@morti59) reported

    @gareth_thmpsn @SkyHelpTeam Very strange indeed mate. Normally not an issue if I lose my BB connection.

  • jds4578 jds4578 (@jds4578) reported

    @Jed_Die @a__merrett @SkyHelpTeam Posted: 02 Sep 2021 10:36 AM We've identified the problem and our engineers continue working hard to restore service as soon as possible. We're sorry for any inconvenience caused.

  • jollyboya Andrew 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@jollyboya) reported

    Hi, @SkyHelpTeam I’m in the NP10 post code area of Newport. Internet connection has been dropping in and out for the last couple of weeks. This morning it dropped out at about 11.15 and hasn’t come back. Is there a known issue?

  • AKSDev Aerial-Knight Studios (@AKSDev) reported

    @rees_martyn @SkyHelpTeam Is it just Sky or all the providers? I find it odd how it's only Sky having issues since they all use the same infrastructure.

  • tomdpartridge Tom Partridge (@tomdpartridge) reported

    @SkyHelpTeam Went down last night here in Tunbridge Wells then back down at 8am this morning! Using my data which is getting eaten away. 8am I checked the status and your site states it usually take a couple of hours to fix well it's well over that. What is the update please? 😡😡😡

  • oli_jones13 Oli Jones (@oli_jones13) reported

    @SkyHelpTeam @FromTheDome The engineers are currently onsite working to resolve this. Updates will be posted whenever possible from our Twitter page or through the link I sent. There's no ETA for resolution. Sorry for any inconvenience caused.

  • rj_jonesa Richard Jones (@rj_jonesa) reported

    @SkyUK this is very very poor #shambles

  • sarahnurton sarah nurton (@sarahnurton) reported

    Is anyone else having problems with their sky broadband???....@SkyUK