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Sky Outage Report in Newbridge, Caerphilly County Borough, Wales

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Newbridge, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newbridge, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Newbridge, Wales

The most recent Sky outage reports came from the following cities: Blackwood, New Tredegar, Hengoed, Treharris, Pontypridd, Cwmbran, Caerphilly, Newport, Merthyr Tydfil, Mountain Ash, Pontyclun, Porth, and Bargoed.

CityProblem TypeReport Time
Blackwood Internet 6 days ago
New Tredegar Wi-fi 8 days ago
Hengoed Internet 8 days ago
Blackwood Internet 9 days ago
Treharris Internet 10 days ago
Pontypridd Internet 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near Newbridge, Wales

Latest outage, problems and issue reports in Newbridge and nearby locations:

  • Joetprosser
    Joe T. Prosser (@Joetprosser) reported from Llanhilleth, Wales

    @SkyHelpTeam It's okay. You're doing your best. Customer service is awesome, just inconsistent connections and the fact I've had an engineer out 2x in 2 months is dramatic haha.

  • suzyb443
    Suzanne Burrows (@suzyb443) reported from Mountain Ash, Wales

    @SkyHelpTeam @SkyUK ok, so I want the wifi guarantee, we have fibre max. You sent my husband links and shit but we got nowhere, now, can you tell me what we need to actually get wifi guarantee, at the moment, we are lucky to get it upstairs!!!

  • louisem82640379
    lou mack (@louisem82640379) reported from Merthyr Tydfil, Wales

    @SkyHelpTeam hi I’ve taken Netflix out with you but I can’t login can someone help please

  • gavalar83
    Gavin Murphy⚽️️👹 🇾🇪 (@gavalar83) reported from Merthyr Tydfil, Wales

    @SkyHelpTeam can you help me access an old sky email address please

  • martinhole31
    Martin Hole (@martinhole31) reported from Caerphilly, Wales

    @SkyHelpTeam @SkyStore I was told this back in February and I still have to purchase the DVD option when buying downloads as my daughter is deaf and requires subtitles. I’m sure I’m not the only person identifying this problem

  • vaynorboy
    Lynn Thomas (@vaynorboy) reported from Cefn-coed-y-cymmer, Wales

    @Bowfinger1 @DavidJonesSky @SkySports Both sides didn’t have a clue! Two poor sides who gave the ball away too often!

  • DaioGoddard
    David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @SkyHelpTeam @glennerboy Good luck getting any support from this lot #Jokers

  • K_J_Wheeler
    kevin wheeler (@K_J_Wheeler) reported from Cwmbran Central, Wales

    Credit where it is due, had outstanding customer service from @Screwfix @SkyUK and @virginmedia this weekend.

  • AlexHaines5
    Alex Haines (@AlexHaines5) reported from Blaenavon, Wales

    @Adz10Zak @SkySportsPL @SkySports Exactly, both shit

  • Heathwindows80
    heathwindowsltd (@Heathwindows80) reported from Taff's Well, Wales

    Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyUK not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.

  • thecountydoc
    thecountydoc (@thecountydoc) reported from Newport, Wales

    @SkyHelpTeam Totally fed up with sky tv here in NP20. Its been down most of the day for days now and comes back on late afternoon. Sky not admitting a problem so booked an engineer to check the system, won’t get a visit for TEN days, absolutely disgusting service.

  • ChrisEddy_7
    Eddy (@ChrisEddy_7) reported from Llanyrafon, Wales

    After watching the game back this morning, it’s even more embarrassing the performance of all the officials last night, both assistants made shocking decisions too. None more so that giving offside against Matt from a throw in. Poor analysis from @SkySports too which is a shame.

  • AndrewJHopkins
    Andrew Hopkins (@AndrewJHopkins) reported from Whitchurch, Wales

    @SkyHelpTeam Really disappointed in your customer service today. Andrew on the phone was great, but to wait 6 days for an engineer to fit a new Sky Q box with no TV whatsoever for the family is a disgrace. I only subscribe to #skysports for the cricket and now I will miss #CWC19

  • Max25143798
    Max (@Max25143798) reported from Newport, Wales

    @robbedford32 @RetainsTheCrown @MatchroomBoxing @DunkinDonutsCtr @DAZN_USA @SkySports He's capable but I don't think he will... think he will me made to technically outbox him in rematch rather than ko him like the HWkings do n Ruiz beats him in both, confidence will b thru the roof! Think rematch bad idea but has no choice

  • KatyElphaba
    Katy Evans (@KatyElphaba) reported from Porth, Wales

    Shocking service from @SkyUK - I find an offer that says ends in 7 minutes - I call the number linked and it says that department is closed. Call back before 8pm. It’s 7.52pm. Thanks sky what a pile of ****.

  • votejonathan
    Cllr Jonathan Bishop (@votejonathan) reported from Taff's Well, Wales

    @afneil The #BBC is a public service broadcaster. It should focus on content the profit-seeking firms like @SkySports would not give airtime to but nevertheless is of importance.

  • thecountydoc
    thecountydoc (@thecountydoc) reported from Newport, Wales

    @SkyHelpTeam is there a problem in my area South Wales

  • ryanprice1927
    Ryan Price (@ryanprice1927) reported from Llantwit Fardre, Wales

    Time to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda

  • sue_stowell
    Sue Stowell (@sue_stowell) reported from Machen, Wales

    @SkyHelpTeam Hi The Sky Q voice control has stopped working today. I’ve reset the remote, rebooted the sky box & reset the Internet. Still nothing. Tried my upstairs sky box & the same. Can you confirm if there is a problem. Thanks

  • Heathwindows80
    heathwindowsltd (@Heathwindows80) reported from Taff's Well, Wales

    Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyHelpTeam not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • RayWrestling82
    Raymond Jones (@RayWrestling82) reported

    @Sal0424 @SkyHelpTeam Isn’t it shocking when you CALL a CALL. Centre and there are call queues. Especially on a Christmas bank holiday in the middle of a pandemic. **** sake Sally

  • AllegroPennello
    AllegroPennello (@AllegroPennello) reported

    @corkyleedsutd @SkyHelpTeam @SimmoWFC83 It would just be nice to 1) have a reliable paid for service (my broadband is often unstable - and for this I’d say sky are to blame, yes) 2) being told something clearer when things go wrong. As it can be seen from many messages, there’s no clear info on the website.

  • Turtle_HD_
    TurtleHD (@Turtle_HD_) reported

    @SkyUK Care to explain why my WiFi is so unreliable? I’m sorry, but it’s totally unacceptable for you to call this “super fast WiFi”. If you’re going to call it “super fast”, actually make it super fast, not super slow. Sort it out!

  • Lankyboiiiii
    lankboi (@Lankyboiiiii) reported

    @ramsesdss @SkyHelpTeam Yeah down for me, the internet was bad enough as it is but now it’s down completely, some reason tho when I use a VPN with the wifi it works, well for me anyway, so try that out and see if it does anything

  • SorcamGaming
    Sorcam (@SorcamGaming) reported

    @SkyHelpTeam Unstable connection at BT36 up and down like a yoyo

  • timmymullet
    David Mullet Tudor (@timmymullet) reported

    @corkyleedsutd @SkyHelpTeam @SimmoWFC83 I get no signal where I live..next answer....

  • Oliver_Plimsole
    🇬🇧Geo🇬🇧 (@Oliver_Plimsole) reported

    @DaveN68773368 @SkyHelpTeam East End of Glasgow down

  • shazi771
    shazi77 (@shazi771) reported

    @SkyHelpTeam Any idea when this will get sorted? @SkyHelpTeam it’s been intermittent all day and now it’s just down...not great when we’re at home isolating with the kids and no access to apps #skybroadband #notworking #notv

  • StevenDMitchell
    Steven Mitchell (@StevenDMitchell) reported

    @SkyHelpTeam Yep, terrible in Fife. So clearly nationwide issue. C’mon put 50p in the meter @SkyHelpTeam

  • LyubomirPetkov6
    LP. (@LyubomirPetkov6) reported

    @SkyHelpTeam Update this in your website or send customer sms saying you are working On it....