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Sky Outage Report in Newbridge, Caerphilly County Borough, Wales

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Newbridge, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Newbridge, Caerphilly County Borough, Wales 01/21/2026 04:20

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Newbridge, Caerphilly County Borough, Wales

The most recent Sky outage reports came from the following cities: Abergavenny, Caerphilly, Hengoed, Pontypridd, Cardiff, Blackwood, Ynysddu, Newport, Cwmbran, Treharris, Pontypool, Usk, Mountain Ash, Merthyr Tydfil and Porth.

Loading map, please wait...
City Problem Type Report Time
United KingdomAbergavenny TV
United KingdomCaerphilly Internet
United KingdomHengoed Wi-fi
United KingdomPontypridd Total Blackout
United KingdomCardiff Internet
United KingdomCardiff Internet

Community Discussion

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Sky Issues Reports Near Newbridge, Wales

Latest outage, problems and issue reports in Newbridge and nearby locations:

  • besley1976 Louise Watkins (@besley1976) reported from Cefn-coed-y-cymmer, Wales

    @SkyHelpTeam really disappointed with the worse service ever no one can help me on the phone such a disappointment

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam how come you can only offer me a basic broadband but BT can offer me two speeds over fibre? Am I missing something or are they slow in telling you they’re upgraded?

  • kellyladd78 Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?

  • UKEmpLawyer James Moss (@UKEmpLawyer) reported from Newport, Wales

    @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • YukFongWong1 Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam Does not solve my issues

  • Mat_Seymour Mat Seymour (@Mat_Seymour) reported from Cardiff, Wales

    Hi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?

  • neilbennett0707 Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    ******* @SkyUK hub not working again, this daily occurrence @skyhelpteam doesn't half help my complaint with @ofcom

  • UKEmpLawyer James Moss (@UKEmpLawyer) reported from Newport, Wales

    @PaulCaddick11 @AdamStubbz @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • kellyladd78 Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?

  • YukFongWong1 Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam how to watch catch up I’ve done everything on the app not able to do this yet I’m paying for this service

  • henryf2409 Henry Field Assoc CIPD (@henryf2409) reported from Cardiff, Wales

    Helped my nan sort her @SkyUK bill today. really helpful service happy with the outcome... But she's in her 70s and has been allowed to have her bills increase to between 130-160 per month for over 2 years... Surely Safeguarding volunerable customers should stop that happening!?

  • R_Bradley_WBA Gavenny Baggie (@R_Bradley_WBA) reported from Abergavenny, Wales

    @SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....

  • UKEmpLawyer James Moss (@UKEmpLawyer) reported from Newport, Wales

    @breezymate @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • gerry_tudor gerald davies (@gerry_tudor) reported from Cardiff, Wales

    @SkyHelpTeam I think there’s a problem in my area, help.. !!

  • UKEmpLawyer James Moss (@UKEmpLawyer) reported from Newport, Wales

    @waxperfect @SkyHelpTeam When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • UKEmpLawyer James Moss (@UKEmpLawyer) reported from Newport, Wales

    @lairy72 @SkyUK If they make any admissions of poor service/promise to do anything for you (e.g. send a router/booster) ensure you get them to email you written confirmation whilst you are still on the phone with them, or they'll deny it was ever said & won't be able to locate recording of call!

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    My broadband is awful @SkyHelpTeam.

  • andyn63 Andrew Newman 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@andyn63) reported from Cardiff, Wales

    @SkyHelpTeam Hi sky. Our internet is not working and neither is it working for several of my neighbours. Any news on what’s going on? Thanks. CF5 6XR. 👍🏼

  • UKEmpLawyer James Moss (@UKEmpLawyer) reported from Newport, Wales

    @AdamStubbz @SkyUK When I realised our broadband speed from #Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • pauladams2361 Paul Adams (@pauladams2361) reported

    @05HannibalWall @SkySports I’ve never claimed to know it all, far from it. I try to educate myself everyday, on all sorts of issues. Your right on what you say about the sticks. But people in the sticks have views that are awful!!

  • laurensk2 Lauren Royle (@laurensk2) reported

    @SkyHelpTeam Can they not ring me? I’ve rang you so many times and nobody seems to want to help when I call even a so called manager!

  • still_shaista shaista (@still_shaista) reported

    @SkyHelpTeam Every time I hit submit details it comes up with an error msg, pls help

  • logan4thompson Chantelle ⚽️🏴󠁧󠁢󠁥󠁮󠁧󠁿⚽️🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@logan4thompson) reported

    @SkyHelpTeam My contract as its due to run out and want to cancel sky cinema

  • peterwedd Peter Weddell (@peterwedd) reported

    @SkyHelpTeam My mobile signal is quite unreliable in the house hence the reliance on WiFi. I will see what I can do

  • KINGLAW60109 KING LAW (@KINGLAW60109) reported

    @StoneyBizzle1 @Yaserlfc2 @SkySports **** up **** you lot are bunch of scumbags honestly deserve to be removed from European competitions

  • __jessicashaw Jessica (@__jessicashaw) reported

    @SkyHelpTeam the WiFi keeps going off and doesn’t work properly in some rooms of the house? It’s an ongoing problem and is very annoying. 😡

  • SteveBi41267314 Steve Bishop (@SteveBi41267314) reported

    @AlexxJames11 @HarryJohn1 @SkySports Is that all he did ? He is a career criminal who did 5 years for Aggravated burglary in which he pointed a gun at a pregnant woman’s stomach. If that was your mum would you give a **** about him ?

  • Meefloaf Meefloaf (@Meefloaf) reported

    @FooWhiter @SkyHelpTeam The technician who installed our new box, multi room and broadband a few years back didn't bring half the stuff, so he just made do with odd bits. We've had them out repeatedly over the yrs and none of them fix it beyond superficial. The net, they once told us had a blocker on it

  • Michell25162254 Michelle J (@Michell25162254) reported

    @SkyHelpTeam Ok if 5th July is the date you can come and fix our sky I will be cancelling the direct debit for one month