Sky Outage Report in Newbridge, Caerphilly County Borough, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Newbridge, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at Sky
Sky is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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Wi-fi (13%)
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TV (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Newbridge, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Hengoed, Abertillery, Pontypridd, Caerphilly, Newport, Mountain Ash, Pontyclun, Bargoed, Cwmbran and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Hengoed |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Phone | |
| Hengoed |
TV | |
| Abertillery |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Newbridge, Wales
Latest outage, problems and issue reports in Newbridge and nearby locations:
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Gerald J Davies
(@GerJDav) reported
from
Caerphilly, Wales
@_drane @SkyUK If you use your hotspot try balancing your phone near an open window It might help the phone signal get in if you’ve got coated or treated glass
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@ChristianFish3 @SkyHelpTeam Mine is down. In city centre
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Mikey Roberts 🏴
(@mikeyroberts81) reported
from
Cardiff, Wales
Hey @SkyHelpTeam any chance you can stop slowing down my broadband? I know what the trick it, to make me upgrade to a 'faster service'. What I'll do instead is find a better provider.
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Tania Davies
(@TanJanDav) reported
from
Cardiff, Wales
@SkyHelpTeam how do I get to talk to a human at customer service? I keep calling and the computer texts me a link to the website. You have already done that.!this is shocking service
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James
(@jamestuck) reported
from
Cardiff, Wales
@SkyHelpTeam apparently you’ve cancelled my mobile phone swap because I didn’t send my old phone back in the packaging you never sent me. It sure what more I can do because getting in touch with you is like trying to unravel the mystery of how the universe started. #helpme
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Tania Davies
(@TanJanDav) reported
from
Cardiff, Wales
@SkyHelpTeam They cut me off after they send a text!!! So frustrating. I am calling the published customer service number!!! I have tried all suggested directives in the website I just need help from a human !!
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Shane Andrews MBE 💙
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi, my sky Q and my other box that mirrors it hasn’t been working for 5 hours now. Is there an issue in Cardiff?
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Glenn Holloway
(@glenn_nnelg9) reported
from
Llantrisant, Wales
@SkyHelpTeam Again sky mess our broadband up. Without broadband for almost a month and now you turn it back off again and you can't turn it back on until the 7th of Jan. #workingfromhome #nointernet #help
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Shaun Porter
(@srp0000) reported
from
Newport, Wales
Wtf is wrong with the sound @SkySports #MUNEVE ?
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@SkyHelpTeam guys do you have a telephone number where I can speak to someone? Your automated service just keeps going around in a circle & repeating its self.
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andrew corten
(@AndrewCorten) reported
from
Newport, Wales
@GNev2 how ******** do @SkySports allow such a biased prick like you commentate on a Man U game ? You are a disgrace #biased #disgrace
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@SkyHelpTeam You need to employ more people. Everytime i have called over the previous 20 years with a problem i wait far too long. Customer retentions and sales answer far quicker! #sky
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Tania Davies
(@TanJanDav) reported
from
Cardiff, Wales
@SkyHelpTeam Good morning, I have been having issues with my broadband for 3 weeks. Randomly my devices will not connect to the internet. The amber face appears as well as flashing on occasion . Seems to happen on a weekend and in the Evening? Can you help? Thanks
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@100Climbs @ibiza74pete1 Brilliant! Snag is, though I threaten to do this, the kids know I need to keep it on in order to run my business! Does anyone know if it's possible to divide the wifi signal so I can keep one channel on (password protected) but switch off the other? I use Sky. @SkyHelpTeam
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Tim Bishop
(@WelshBish) reported
from
Maesycwmmer, Wales
@SkyHelpTeam do you offer any boosters for WiFi? Im@just 4 meters away from the router in another room and it’s so slow
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#HelloMyNameIsSimon🏴
(@amphlett_sg) reported
from
Cardiff, Wales
@SkyHelpTeam my mother in law ordered multiscreen in December and has been paying for it but no Minibox can you help ? Tried online & phone but going round in circles!
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@SarahBell85 @SkyHelpTeam It’s down in Cardiff too so unlikely your device
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@SkyHelpTeam broadband is down, is there an outage in the Cardiff area ? #cardiff #skybroadband
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Schofs 😜✌🏻
(@schofs3) reported
@Nicole_UB3 @SkyHelpTeam Same! I'm about to throw the bastard router out the window, Friday afternoon onwards every bloody weekend it's a pile of crap! Time to leave I feel...
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JK
(@kieranzi) reported
Not bad enough Conor McNamara ruining soccer commentary @SkySports now have spoiling @IrishRugby v @AllBlacks #NZvIRE
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Martin Chapman
(@m_in_m) reported
@SkyHelpTeam I press the power button on my SkyQ remote it will often turn the TV on and the SkyQ box but doesn't seem to send a signal to the TV. It then isn't possible to get a picture without turning the box off at which point the picture displays momentarily and box turns off
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Jen Offord
(@inspireajen) reported
@SkyHelpTeam I've now managed to get through, but can I please vent my frustration about how bad the automated service is? It must be awful for your team to have to deal with people who've had to navigate their way through it before talking to them.
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Glenn Rose'Meyer
(@redgrose7) reported
@BPete1970 @SkySports Is it that Melissa Reddy you refer to Pete? Wtf is that all about ffs?? Not only is she a scouser, but her ‘reports’ seem to be based on leaks from a current player. That’s worth looking into by United surely?
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Andrew Creak
(@AndrewCreak) reported
@dean_deanson @SkyHelpTeam The fact your account only comments on people trying to get the help they need from sky tells me all I need to know about the type of “person” you are. Get a life.
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Benjamin Teacher
(@benjaminteacher) reported
After hours of BS and dealing with SIX different people, @SkyUK STILL haven't fixed my Q Box. How utterly patheric. What am I paying £100+ per month for when you can't even be arsed to FIX your own product.... @skytv
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Chris Hughes
(@TRA1878) reported
@BPete1970 @SkySports Years ago skysports was the go to for a story, if it was on sky it was bible, not now Pete, awful tripe, slipper slope unfortunately
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Garvin Smith
(@gls2008) reported
Well hacked off with @SkyUK as they can't add @SkySports for me to watch @EnglandRugby. Apparently an issue they can't fix this weekend. Any suggestions where else I can watch the rugby?
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Andrew Creak
(@AndrewCreak) reported
@SkyHelpTeam I have “exhausted” the online help, and just like you it’s help in insufficient.