Sky

Sky Outage Report in Newbridge, Caerphilly County Borough, Wales

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Newbridge, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Newbridge, Caerphilly County Borough, Wales 02/03/2026 16:50

February 03: Problems at Sky

Sky is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Newbridge, Caerphilly County Borough, Wales

The most recent Sky outage reports came from the following cities: Porth, Blackwood, Pontypool, Caerphilly, Cardiff, Pontyclun, Treharris, Newport, Hengoed, Cwmbran, Abergavenny, Pontypridd, Ynysddu, Usk and Mountain Ash.

Loading map, please wait...
City Problem Type Report Time
United KingdomPorth Internet
United KingdomBlackwood Wi-fi
United KingdomPontypool TV
United KingdomCaerphilly Internet
United KingdomCardiff Wi-fi
United KingdomCardiff TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Newbridge, Wales

Latest outage, problems and issue reports in Newbridge and nearby locations:

  • Lowri_Amlwch Lowri Roberts (@Lowri_Amlwch) reported from Cardiff, Wales

    Hello @SkyHelpTeam ! I’ve just spoken to your terrible customer service team! The woman couldn’t do “downgrading” or “cancelling” accounts. She couldn’t put me through to anyone either. She offered a tel. number + assured me that they’d be open until 9. They weren’t. She lied! 👎🏼

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Llanyrafon, Wales

    After watching the game back this morning, it’s even more embarrassing the performance of all the officials last night, both assistants made shocking decisions too. None more so that giving offside against Matt from a throw in. Poor analysis from @SkySports too which is a shame.

  • ryanprice1927 Ryan Price (@ryanprice1927) reported from Llantwit Fardre, Wales

    Time to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda

  • SoteroulaP Soteroula Philippou (@SoteroulaP) reported from Cardiff, Wales

    @SkyHelpTeam Unable to access my emails since yesterday morning and unable to reset my password. It keeps asking me for the 1st street I lived and won’t accept my answers - tried so many combinations....Please help

  • votejonathan Cllr Jonathan Bishop (@votejonathan) reported from Taff's Well, Wales

    @afneil The #BBC is a public service broadcaster. It should focus on content the profit-seeking firms like @SkySports would not give airtime to but nevertheless is of importance.

  • martinhole31 Martin Hole (@martinhole31) reported from Caerphilly, Wales

    @SkyHelpTeam @SkyStore I was told this back in February and I still have to purchase the DVD option when buying downloads as my daughter is deaf and requires subtitles. I’m sure I’m not the only person identifying this problem

  • louisem82640379 lou mack (@louisem82640379) reported from Merthyr Tydfil, Wales

    @SkyHelpTeam hi I’ve taken Netflix out with you but I can’t login can someone help please

  • AlexHaines5 Alex Haines (@AlexHaines5) reported from Blaenavon, Wales

    @Adz10Zak @SkySportsPL @SkySports Exactly, both shit

  • LShimumbi Lengg (@LShimumbi) reported from Cardiff, Wales

    @SionedHatcher @SkyUK Sky are shit and their employees about as useful as Anne Franks drum kit

  • Max25143798 Max (@Max25143798) reported from Newport, Wales

    @robbedford32 @RetainsTheCrown @MatchroomBoxing @DunkinDonutsCtr @DAZN_USA @SkySports He's capable but I don't think he will... think he will me made to technically outbox him in rematch rather than ko him like the HWkings do n Ruiz beats him in both, confidence will b thru the roof! Think rematch bad idea but has no choice

  • billybollox1980 Andrew Partridge (@billybollox1980) reported from Cardiff, Wales

    @TheKopHQ Just seen this on skysports mate not a chance in hell is that happening for that price… I really don’t see the point in pointless bids… it’s like us bidding 15 mil for Van Dijk… ******* stupid offer !!!

  • KatyElphaba Katy Evans (@KatyElphaba) reported from Porth, Wales

    Shocking service from @SkyUK - I find an offer that says ends in 7 minutes - I call the number linked and it says that department is closed. Call back before 8pm. It’s 7.52pm. Thanks sky what a pile of ****.

  • CathFluffybob1 Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales

    So @SkyHelpTeam I pay u £145 a month no response and no access to help online or phone line

  • CathFluffybob1 Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales

    @SkyHelpTeam Tried this not recognising anything need to print flight tickets ASAP getting no help

  • bnfwlr1989 Ben Fowler ⚡ (@bnfwlr1989) reported from Cardiff, Wales

    Apparently @Cymru (and other home nations) don't deserve to have the highlights for their most recent #EuropeanQualifiers on Sky Go, whilst only England do 🤷 @SkySports force us to buy their packages to watch it, and then can't be bothered to provide a full service.

  • sue_stowell Sue Stowell (@sue_stowell) reported from Machen, Wales

    @SkyHelpTeam Hi The Sky Q voice control has stopped working today. I’ve reset the remote, rebooted the sky box & reset the Internet. Still nothing. Tried my upstairs sky box & the same. Can you confirm if there is a problem. Thanks

  • CathFluffybob1 Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales

    @SkyHelpTeam I can’t log into my email it says my password is wrong I followed the help path and it wanted to charge me £4.80

  • AndrewJHopkins Andrew Hopkins (@AndrewJHopkins) reported from Whitchurch, Wales

    @SkyHelpTeam Really disappointed in your customer service today. Andrew on the phone was great, but to wait 6 days for an engineer to fit a new Sky Q box with no TV whatsoever for the family is a disgrace. I only subscribe to #skysports for the cricket and now I will miss #CWC19

  • EllenParker6 Ellen Parker (@EllenParker6) reported from Cardiff, Wales

    @virginmedia 4 month countdown to get rid of you your customer service is beyond rude. Your technical support is lacking in manners and availability. @SkyUK we are on our way back sorry for leaving biggest mistake ever. We may have saved £20 but not worth the shit service

  • thecountydoc thecountydoc (@thecountydoc) reported from Newport, Wales

    @SkyHelpTeam is there a problem in my area South Wales

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Steve6022 Steve57 (@Steve6022) reported

    @SkySports Given Gareth's explanation for the omission of Walker, why is Maguire included- ? when an opportunity could have been given to someone else - he must know (more's the pity) what he will get from Maguire. We need a LCB with a left foot he can pass down the line or switch play with

  • whythelongface Moth (@whythelongface) reported

    @SkyHelpTeam Surely going up a pole to connect it is pretty straight forward for a installation? What I don’t like is how unhelpful sky customer service has been. Absolutely awful and no care for their customers whatsoever.

  • RDL198040 Russ (@RDL198040) reported

    @SkyHelpTeam I’m sorry but the quality has gone down over the last few years, Netflix and Disney offer much better films and entertainment for much less and your sports channels are a joke you used to have everything now you have bare minimum of sports.

  • VictoriaTrow Victoria Trow (@VictoriaTrow) reported

    @SkyHelpTeam It says all is fine but am getting slower speeds than normal. I can tell you that while all the lights on my hub are green there is zero internet. Others in my area have been having problems. Say it’s the junction, whatever that is

  • davebbwood Dave Wood (@davebbwood) reported

    @baby_jane31 @PanasonicUK @SkyHelpTeam This seems to be a Panasonic issue 🙁

  • SJSMITH2018 Steve Smith (@SJSMITH2018) reported

    @CTRLFC Games becoming a farce . As a neutral the games been ruined Committed tackle any day of the week . Even commentators on @SkySports saying not late . Always looks bad in slow motion.

  • rocketsgal tanya rolls (@rocketsgal) reported

    @Liamfoxactor @SkyHelpTeam My friend has had terrible broadband service for months, still take full payment and she can't get hold of anyone by phone, tweet or messaging, utterly appalling servive

  • DavidRi96377513 David Riley (@DavidRi96377513) reported

    @SkyHelpTeam Yet again not more than a month our internet is down again tried calling sky but its obviously too late at night.... so disappointed the service we have had recently is shocking.

  • PhilDowdall Phil Dowdall (@PhilDowdall) reported

    @ChicoPants @SedinChas @SkySports Ireland are a below average team, will never win anything.

  • yas22xx Yasmin (@yas22xx) reported

    @JPMIDB @SkyHelpTeam Same for me too!! Last night this morning and now and says there’s no issues