Sky Outage Report in Newbridge, Caerphilly County Borough, Wales
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Newbridge, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at Sky
Sky is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Newbridge, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Newport, Cefn-coed-y-cymmer, Cardiff, Caerphilly, Merthyr Tydfil, Treharris, Hengoed, Pontypridd, Blackwood, Mountain Ash, Porth, Tredegar, Rhymney, Pontypool and Pontyclun.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Cardiff |
Internet | |
| Caerphilly |
Internet | |
| Caerphilly |
Internet | |
| Cardiff |
Internet | |
| Merthyr Tydfil |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Newbridge, Wales
Latest outage, problems and issue reports in Newbridge and nearby locations:
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Eddy
(@ChrisEddy_7) reported
from
Llanyrafon, Wales
After watching the game back this morning, it’s even more embarrassing the performance of all the officials last night, both assistants made shocking decisions too. None more so that giving offside against Matt from a throw in. Poor analysis from @SkySports too which is a shame.
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🐮 DullUddenCow
(@DullUddenCow) reported
from
Abertillery, Wales
@Doyley25lfc @SkyHelpTeam I have only had Sky Q three weeks and it’s been troublesome so far. Sound dropouts through cinema system, input issues with the box not recognising the input change and now UHD flickering. Plus my subscription has been hiked by £5 a month weeks after upgrading. Poor show.
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Alex Haines
(@AlexHaines5) reported
from
Blaenavon, Wales
@Adz10Zak @SkySportsPL @SkySports Exactly, both shit
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Gareth Thomas
(@brokenpier1) reported
from
Cardiff, Wales
Shocking service from @SkyHelpTeam - if anyone can recommend a decent internet provider I’d appreciate it.
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Ryan Hill
(@Rehicknah) reported
from
Pentyrch, Wales
@GriffinSpurs @SkyUK Haha I don’t feel so bad now 😂😂
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Ben Fowler ⚡
(@bnfwlr1989) reported
from
Cardiff, Wales
Apparently @Cymru (and other home nations) don't deserve to have the highlights for their most recent #EuropeanQualifiers on Sky Go, whilst only England do 🤷 @SkySports force us to buy their packages to watch it, and then can't be bothered to provide a full service.
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Tom Mumford
(@ThomasMumford) reported
from
Cardiff, Wales
@SkyHelpTeam Apparently got a speed boost on my ‘fibre’ internet. If anything the speed has gone down!! Rubbish.
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Brad Channer
(@BradChanner) reported
from
Cardiff, Wales
@SkyHelpTeam This is a problem we have had for years. And everytime I ask for help, it never goes anywhere. This is a general complain about businesses struggling to make money when we haven’t got reliable internet. However I will PM you. Thanks for your response
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The Exiled Robin
(@TheExiledRobin) reported
from
Llantrisant, Wales
@RADMags @SkyHelpTeam Cancel, Rich
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Ellen Parker
(@EllenParker6) reported
from
Cardiff, Wales
@virginmedia 4 month countdown to get rid of you your customer service is beyond rude. Your technical support is lacking in manners and availability. @SkyUK we are on our way back sorry for leaving biggest mistake ever. We may have saved £20 but not worth the shit service
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GwilBallinger
(@gwilymb1945) reported
from
Llantrisant, Wales
@SkySportsPL @SkySports Interesting that people jump to conclusions based on media reports who themselves will not be privy to the full facts.Shame it has come to this but rather than make wild and in some cases stupid statements I will await the full facts and pray the club will act equitably.
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Rossko [Finger Guns]
(@RosskoKeniston) reported
from
Porth, Wales
Fair play to @SkyHelpTeam, called yesterday regards to a broadband issue. They sent an engineer out today and the problem was resolved. No messing around and got a discount on my next bill. Really quite impressed 👍
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Rebecca Williams
(@missrdwilliams3) reported
from
Newport, Wales
@SkyHelpTeam trying to use sky go and it says my user name and password are wrong. They arent wrong. Is there a problem your end
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Matt Lovibond
(@lovibond_matt) reported
from
Risca, Wales
Loving that Man Utd are now seeing the Ole Gunner Solskjaer that we had 9 months of at #Cardiff. The guy is not cut out for management and is getting by on that ******* goal in 99’. He will be the first manger gone next season #ManUtd #manutdvsmancity #SkySports
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Rossko [Finger Guns]
(@RosskoKeniston) reported
from
Cardiff, Wales
@SkyHelpTeam Very much so. Speeds and jumping up and down but apparently that was to be expected. Thanks very much for the speedy fix.
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Andrew Hopkins
(@AndrewJHopkins) reported
from
Whitchurch, Wales
@SkyHelpTeam Really disappointed in your customer service today. Andrew on the phone was great, but to wait 6 days for an engineer to fit a new Sky Q box with no TV whatsoever for the family is a disgrace. I only subscribe to #skysports for the cricket and now I will miss #CWC19
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Vicky
(@VickyNannie) reported
from
Abercarn, Wales
@duncanpoundcake @SkyUK @freesat_tv Best thing we did never looked back Sky is a rip off merchant
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Martin Hole
(@martinhole31) reported
from
Caerphilly, Wales
@SkyHelpTeam @SkyStore I was told this back in February and I still have to purchase the DVD option when buying downloads as my daughter is deaf and requires subtitles. I’m sure I’m not the only person identifying this problem
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Katy Evans
(@KatyElphaba) reported
from
Porth, Wales
Shocking service from @SkyUK - I find an offer that says ends in 7 minutes - I call the number linked and it says that department is closed. Call back before 8pm. It’s 7.52pm. Thanks sky what a pile of ****.
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Matthew Thompson
(@Matthw_Thompson) reported
from
Blackwood, Wales
Surly there must’ve been some money down at a bookies to be DQ’d by biting #PriceAli #Boxing #SkySports
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Claire Thompson
(@CorporateClaire) reported
@SkyHelpTeam I haven't lost my internet or wifi connection but it keeps running slow. Tested it on your home page and it says it's OK (despite only being 5.4). For the past week or two, it takes hours just to stream a 1 hour show. Will this be fixed too?
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Merry Christmas✨🎄🎄
(@MintyKev_) reported
@AfricanMegaman @SkyUK Mine goes down while playing videos mostly and it’s annoying bc it happens at any time
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LocalBlackKid(BM)
(@AfricanMegaman) reported
@MintyKev_ @SkyUK It's just bad really ******* bad
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Imogen
(@imogengoulden) reported
@SkyHelpTeam any news on the broadband fix? I've lost out on at least £200 over the last two weeks because of continuous connection issues.
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🍻
(@TwoPintz) reported
@hiokbyeeee @RPartytime @SkyHelpTeam take my word for it: virgin are ****. if you think sky don't give a crap, trust me, virgin are horrible. don't get me wrong, their internet is so much better, sky even admitted that to me at joining. I was happy to take the dip in product quality for the more human service.
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🍻
(@TwoPintz) reported
@SturdyDC @SkyHelpTeam CUSTOMER INFORMATION We are aware of and are continuing to fix the current on going broadband issue. Support teams remain engaged and are working to restore service as quickly as possible and hope to have this fixed shortly. We're sorry for any inconvenience caused.
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Jessie Usher
(@cat_lady74) reported
@SkyHelpTeam I rang twice yesterday my problem was supposedly sorted and credit given. I am meant to have line rental with you BT are still adamant that it is with them and are charging me monthly for the privilege. This is not an end of contract fee as they say it never ended
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jane wallace
(@jailew) reported
@SkyHelpTeam broadband now completely gone and your online help says I need technical assistance. But your closed now how fortunate. #neverrecommendyou
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🍻
(@TwoPintz) reported
@BlondeBlondexx_ @SkyHelpTeam it's not like it's within your control. apologise to your customers, explain as best as you can and try to consider their needs by finding them alternative support if you have to. it might go over really well. not that you should have to take these steps. maybe it will help?
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Culer (Birthday boi in 144 days)
(@b_culer) reported
@dodgii73 @Nath_Irish @SkySports I'm done with humans. i cant take this **** anymore