Sky Outage Report in Newbridge, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Newbridge, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Sky
Sky is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Newbridge, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Hengoed, Newport, Merthyr Tydfil, Caerphilly, Pontypridd and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Hengoed |
TV | |
| Hengoed |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Newbridge, Wales
Latest outage, problems and issue reports in Newbridge and nearby locations:
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Joe T. Prosser
(@Joetprosser) reported
from
Llanhilleth, Wales
@SkyHelpTeam It's okay. You're doing your best. Customer service is awesome, just inconsistent connections and the fact I've had an engineer out 2x in 2 months is dramatic haha.
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Soteroula Philippou
(@SoteroulaP) reported
from
Cardiff, Wales
@SkyHelpTeam Unable to access my emails since yesterday morning and unable to reset my password. It keeps asking me for the 1st street I lived and won’t accept my answers - tried so many combinations....Please help
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Neil
(@CanIfcking) reported
from
Cardiff, Wales
@rachaelhxx @SkyHelpTeam Ow shit phone them and ask to be put to the teck team thay sort it there end
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Gavin Murphy⚽️️👹 🇾🇪
(@gavalar83) reported
from
Merthyr Tydfil, Wales
@SkyHelpTeam can you help me access an old sky email address please
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SolicitingFlavours
(@SolicitingFlava) reported
from
Cardiff, Wales
@SkyHelpTeam issues in Llandaff Cardiff with Broadband - no sccess all day today . Please advise as to issue and how to claim refund for lack of service.
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CatherINe N
(@MissNortonC) reported
from
Cardiff, Wales
Every time Martin Tyler apologises for 'some language you may have heard', I imagine #SkySports viewers up and down the land telling him to effoff. #SuperSunday
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heathwindowsltd
(@Heathwindows80) reported
from
Taff's Well, Wales
Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyUK not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.
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Andrew Chinnick
(@AChinnick90) reported
from
Cardiff, Wales
@RSpencer100 @virginmedia @SkyUK Absolutely awful @virginmedia. I’ll be following you to @SkyUK as soon as my contract ends!
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Max
(@Max25143798) reported
from
Newport, Wales
@weameo @MatchroomBoxing @_anthonysimsjr @DAZN_USA @SkySportsBoxing @SkySports Don't seem like it @EddieHearn wtf going on
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alan edwards
(@efwolf359) reported
from
Merthyr Tydfil, Wales
@SkyHelpTeam think it’s perfectly ok to make a customer wait three weeks for an engineer to visit to fix a totally dead skyQ system
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heathwindowsltd
(@Heathwindows80) reported
from
Taff's Well, Wales
Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyHelpTeam not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.
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kevin wheeler
(@K_J_Wheeler) reported
from
Cwmbran Central, Wales
Credit where it is due, had outstanding customer service from @Screwfix @SkyUK and @virginmedia this weekend.
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thecountydoc
(@thecountydoc) reported
from
Newport, Wales
@SkyHelpTeam is there a problem in my area South Wales
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Lynn Thomas
(@vaynorboy) reported
from
Cefn-coed-y-cymmer, Wales
@Bowfinger1 @DavidJonesSky @SkySports Both sides didn’t have a clue! Two poor sides who gave the ball away too often!
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thecountydoc
(@thecountydoc) reported
from
Newport, Wales
@SkyHelpTeam Totally fed up with sky tv here in NP20. Its been down most of the day for days now and comes back on late afternoon. Sky not admitting a problem so booked an engineer to check the system, won’t get a visit for TEN days, absolutely disgusting service.
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SolicitingFlavours
(@SolicitingFlava) reported
from
Cardiff, Wales
@SkyHelpTeam Refuses to connect and when re - enter passwirs just keeps on stating authenication error or just say "connecting" and never does. This is not an acceptable service.
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Suzanne Burrows
(@suzyb443) reported
from
Mountain Ash, Wales
@SkyHelpTeam @SkyUK ok, so I want the wifi guarantee, we have fibre max. You sent my husband links and shit but we got nowhere, now, can you tell me what we need to actually get wifi guarantee, at the moment, we are lucky to get it upstairs!!!
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Anthony Pugh
(@antycher) reported
from
Mountain Ash, Wales
@SkyHelpTeam @SkyUK Hi ive done a sky swap but I cant find the order number to claim my free galaxy buds. Help!
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Sue Stowell
(@sue_stowell) reported
from
Machen, Wales
@SkyHelpTeam Hi The Sky Q voice control has stopped working today. I’ve reset the remote, rebooted the sky box & reset the Internet. Still nothing. Tried my upstairs sky box & the same. Can you confirm if there is a problem. Thanks
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@SkyHelpTeam @glennerboy Good luck getting any support from this lot #Jokers
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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TMBO
(@TWCJ83) reported
@SkyHelpTeam Oh my lord. This is like talking to a brick wall. I have done all this. Your people cannot help. Give me a direct line to the top man, Murdoch.
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TMBO
(@TWCJ83) reported
@SkyHelpTeam I spoke to Sky Box Office via your route. They told me Sky Store could only cancel it so could reorder. This is nonsense.
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Joe
(@Jtbynwa) reported
@SkyHelpTeam Sorry but that’s what I pay for sky Q as I speak into the remote it should work exactly the same as if I’m searching for it manually? I’m not having trouble finding it the sky q box is
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TMBO
(@TWCJ83) reported
@SkyHelpTeam Yes. Only problem now is we can't record the event. Want to record.
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TMBO
(@TWCJ83) reported
@SkyHelpTeam Called. Told by sky box office on phone that only sky store could cancel the event. So could reorder. So we cannot do what you say. There is no option to do this.
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Catherine Blee
(@Cat_Blee) reported
@SkyHelpTeam Nope none and it works on other recordings. Just the boxing. It'll defo appears to be recording but just isn't playing nice on the recording. We've never had this before. Boyf now switching off box and back on again.
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Catherine Blee
(@Cat_Blee) reported
@SkyHelpTeam So we have the boxing and are able to watch it. But when we go to the recording, it's not working properly, won't let us rewind/fast forward etc. I've tried your FAQs and Live Chat which is a disgrace. So need further help pls?
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Paul Kershaw
(@PaulKershaw79) reported
@DanMcmahonF1 Terrible this to be fair, just shows what they are like @SkySports
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Martin Wiles
(@MartinGDWiles) reported
@SkyHelpTeam Saturday night and our TV has frozen again, several times every day this happens you seem unable to resolve the issue. Why upgrade to your fastest Internet service when it is so unreliable. How do I cancel my contract for your non performance and complain to OFCOM?
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s j
(@ffriesagain1234) reported
@MichaelBensonn @SkySports Boring!! Same old crap from eddie