Sky

Sky Outage Report in Newbridge, Caerphilly County Borough, Wales

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Newbridge, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Newbridge, Caerphilly County Borough, Wales 12/10/2025 00:00

December 09: Problems at Sky

Sky is having issues since 11:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Newbridge, Caerphilly County Borough, Wales

The most recent Sky outage reports came from the following cities: Blackwood, Abertillery, Cardiff, Cwmbran, Newport, Caerphilly, Porth, Hengoed, Pontypridd, Bargoed, Cefn-coed-y-cymmer, Merthyr Tydfil, Treharris, Mountain Ash and Tredegar.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackwood TV
United KingdomAbertillery Internet
United KingdomCardiff Internet
United KingdomCwmbran Internet
United KingdomCardiff E-mail
United KingdomNewport Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Newbridge, Wales

Latest outage, problems and issue reports in Newbridge and nearby locations:

  • mathew_wales_ 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧Mathew Hall🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mathew_wales_) reported from Ringland, Wales

    @SkyUK has to have the worst internet there is!

  • andylance1977 andy lanyon (@andylance1977) reported from Newport, Wales

    @trottersltd @SkySports @premierleague We're all in the same boat.. Jobs businesss at risk... Its horrible. Hope your business gets back to what it was and more pal... And I mean that

  • GreggC_CC Gregg 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GreggC_CC) reported from Newport, Wales

    @SkySports @GNev2 Football needs to sort this out in house. They premier league needs to help sort it out, not the government. There are going to be a lot of businesses that will need bailing out when this is over. Football clubs should help each other before government involvement.

  • HarriRyan8 harri ryan🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@HarriRyan8) reported from Cardiff, Wales

    @SkyUK going down every 30 minutes is great👍🏻👍🏻

  • alex_tweety_lew Alex Snail Lewis 🐌 (@alex_tweety_lew) reported from Church Village, Wales

    @SkyUK Internet down then. External problem apparently in the area. I still think Skynet have become self aware...

  • BeaTz780 Daniel 🏴󠁧󠁢󠁷󠁬󠁳󠁿 BeaTz (@BeaTz780) reported from Newport, Wales

    @andydevils @SkyHelpTeam Fair play that’s really good! I have a problem every few months. It either drops for an hour or just performs really slowly. Ah well, let’s hope it back up and running by the morning 🙏🏼

  • TheExiledRobin The Exiled Robin (@TheExiledRobin) reported from Llantrisant, Wales

    @yogi_jnr @SummersCJ @SkySports You can cancel Sports any time right now even during contract. I did mine six weeks ago

  • jade25hood Jade Hood 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🏳️‍🌈 (@jade25hood) reported from Cardiff, Wales

    @SkyHelpTeam Problem outside the home.. Clearly not just mine though..

  • YukFongWong1 Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam Have have logged onto this but nothing happens i am using a different network as it’s fine but sky keeps dropping off

  • andylance1977 andy lanyon (@andylance1977) reported from Newport, Wales

    @Altgthr @MrTomMcDermott @SkySports I don't know. I mean his record of 3 word cups is pretty special. I think he never played in Europe so maybe thst goes against him but he was clearly sensational. Difficult especially never seeing him in my time just clips and old videos.

  • chrisparker3547 chris parker (@chrisparker3547) reported from Penmaen, Wales

    @SkySports No never

  • andylance1977 andy lanyon (@andylance1977) reported from Newport, Wales

    @trottersltd @SkySports @premierleague We all want things back to normal but not at the expense of people's health or lives. Football is well down the list of what should start up first.

  • andylance1977 andy lanyon (@andylance1977) reported from Newport, Wales

    @abrugbydoc @WillGreenwood @BrianODriscoll @lionsofficial @Springboks @SkySports @RonanOGara10 Was still a poor kick for me. But like I said fine margins and correct it was brilliant 👌👌👌

  • donnalpowell donna powell (@donnalpowell) reported from Cefn Fforest, Wales

    @SkyHelpTeam I’m sorry but this response is absolutely no use at all! I’m going into a 3rd week of paying for a service I cannot use - and have tried literally hundreds of times online and by phone to try and pause my Sky Sports package which I pay you an absolute fortune for. Please help!!

  • KellyPrior7 Kel7 (@KellyPrior7) reported from Porth, Wales

    @SkyUK is an absolute joke half my channels missing MySky app says book engineer online then says you can’t book online coz I’m not a Skyq customer. Says you can message them. Message them and they are not receiving messages. Phone then they are only helping certain ppl 👎

  • mathew_wales_ 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧Mathew Hall🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mathew_wales_) reported from Ringland, Wales

    How am i supposed to do FUT Champs with shitty @SkyUK internet going down every 5 minutes😡

  • andylance1977 andy lanyon (@andylance1977) reported from Newport, Wales

    @Altgthr @MrTomMcDermott @SkySports Baresi was brilliant. But Maldini had it all for me. Brilliant defender whether at left back (which was his best position) or centre back. And also brilliant attacking player from left back. Virtually never went to ground, or caught out of position or waste a ball. Subjective tho

  • DaioGoddard David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @NStanton0405 @SkySports Thick as shit

  • philinmerthyr Phil Lewis (@philinmerthyr) reported from Cefn-coed-y-cymmer, Wales

    @SkyHelpTeam my Sky Q box keeps losing the internet connection. I’ve followed all the online advice and our internet Wi-fi signal is strong. Tried changing the router channel but still happening. Makes using Skytv, app and mini box impossible. Help please. #frustrating

  • anesukagoro Danny Kagoro (@anesukagoro) reported from Cardiff, Wales

    @Willmott82 @SkySports I was thinking this too pal. It's not too bad at all.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • andrewradburn Andrew Radburn (@andrewradburn) reported

    @SkyHelpTeam internet and broadband have stopped working. I’ve tried the MySky app to identify the issue, but that’s not working either. Any help would be appreciated. Thanks.

  • scotp09 Scot P (@scotp09) reported

    @Martin_mufc21 @SkySports I want to watch the team I support every game. If I can't go I want to watch them. What's the issue?!

  • JaiP72 JaiP (@JaiP72) reported

    @OeivindLundberg @SkySports There is contact so VAR can’t say it was a clear error. That’s the issue. Total dive

  • DriftedWires Jen (@DriftedWires) reported

    @SkyHelpTeam But it's a contract I was told would have BT Sports on. When I renewed I was told it would still be there and now it's not. The phone agents are telling me it was never there. So I've been lied to due to a glitch and now have to pay you £60 to cancel. How is this fair?

  • scotp09 Scot P (@scotp09) reported

    @Martin_mufc21 @SkySports So why watch any United game then? If you can't get to the game, support the team from home, pub, stream. Jesus. So you ll only watch United if we have a chance of winning the league?

  • thackeraydental Simon Thackeray (@thackeraydental) reported

    @SkyHelpTeam The sky q hub isn’t indicating it’s dropping though as every time it happens all the green lights are on. But the internet stops working. My computers are also hardwired via the network not wifi. Unplug q hub and all the boxes reconnect. Until the next time….

  • Martin_mufc21 Martin (@Martin_mufc21) reported

    @scotp09 @SkySports Never said that's only time I'd watch them. It's just pointless getting yourself worked up because it's not on TV.

  • GCAT1717 Greg (@GCAT1717) reported

    It’s been over a week now @SkyUK @skyhelpteam. Can you PLEASE fix the wifi in High Wycombe? This is totally unacceptable, and debilitating. @SteveBakerHW

  • Cehan_Isfahani Newman (@Cehan_Isfahani) reported

    @SkyHelpTeam This Premier blackout of most games on TV is so stupid #EPL #PremierLeague

  • shurensjuren71 Shuren Suthanthiran (@shurensjuren71) reported

    @SkyHelpTeam Countdown to earliest engineer visit... Starting today - 15 days with no service #allIwantforxmasisaskyengineer #noservice