Sky

Sky Outage Report in Pengam, Caerphilly County Borough, Wales

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Pengam, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pengam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Pengam, Caerphilly County Borough, Wales 04/02/2025 18:25

April 02: Problems at Sky

Sky is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. TV (14%)

    TV (14%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Pengam, Caerphilly County Borough, Wales

The most recent Sky outage reports came from the following cities: Hengoed, Cardiff, Newport, Pontypool, Merthyr Tydfil, Pontypridd, Tonypandy, Blackwood, Mountain Ash, Porth and Tredegar.

Loading map, please wait...
City Problem Type Report Time
United KingdomHengoed TV
United KingdomHengoed Internet
United KingdomCardiff Wi-fi
United KingdomHengoed Internet
United KingdomCardiff Internet
United KingdomCardiff TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Pengam, Wales

Latest outage, problems and issue reports in Pengam and nearby locations:

  • antycher Anthony Pugh (@antycher) reported from Mountain Ash, Wales

    @SkyHelpTeam @SkyUK Hi ive done a sky swap but I cant find the order number to claim my free galaxy buds. Help!

  • SolicitingFlava SolicitingFlavours (@SolicitingFlava) reported from Cardiff, Wales

    @SkyHelpTeam issues in Llandaff Cardiff with Broadband - no sccess all day today . Please advise as to issue and how to claim refund for lack of service.

  • MissNortonC CatherINe N (@MissNortonC) reported from Cardiff, Wales

    Every time Martin Tyler apologises for 'some language you may have heard', I imagine #SkySports viewers up and down the land telling him to effoff. #SuperSunday

  • TomDavidMorgan Thomas David Morgan (@TomDavidMorgan) reported from Pencoed, Wales

    Why is @skysports app not working now!

  • K_J_Wheeler kevin wheeler (@K_J_Wheeler) reported from Cwmbran Central, Wales

    Credit where it is due, had outstanding customer service from @Screwfix @SkyUK and @virginmedia this weekend.

  • thecountydoc thecountydoc (@thecountydoc) reported from Newport, Wales

    @SkyHelpTeam is there a problem in my area South Wales

  • Max25143798 Max (@Max25143798) reported from Newport, Wales

    @weameo @MatchroomBoxing @_anthonysimsjr @DAZN_USA @SkySportsBoxing @SkySports Don't seem like it @EddieHearn wtf going on

  • suzyb443 Suzanne Burrows (@suzyb443) reported from Mountain Ash, Wales

    @SkyHelpTeam @SkyUK ok, so I want the wifi guarantee, we have fibre max. You sent my husband links and shit but we got nowhere, now, can you tell me what we need to actually get wifi guarantee, at the moment, we are lucky to get it upstairs!!!

  • Heathwindows80 heathwindowsltd (@Heathwindows80) reported from Taff's Well, Wales

    Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyHelpTeam not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.

  • Joetprosser Joe T. Prosser (@Joetprosser) reported from Llanhilleth, Wales

    @SkyHelpTeam It's okay. You're doing your best. Customer service is awesome, just inconsistent connections and the fact I've had an engineer out 2x in 2 months is dramatic haha.

  • thecountydoc thecountydoc (@thecountydoc) reported from Newport, Wales

    @SkyHelpTeam Totally fed up with sky tv here in NP20. Its been down most of the day for days now and comes back on late afternoon. Sky not admitting a problem so booked an engineer to check the system, won’t get a visit for TEN days, absolutely disgusting service.

  • Heathwindows80 heathwindowsltd (@Heathwindows80) reported from Taff's Well, Wales

    Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyUK not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.

  • sandraburnett3 sandra burnett (@sandraburnett3) reported from Cardiff, Wales

    @AaronNacey @21LVA_linings @Julian_01m @SkySportsPL @ManCity @SkySports I won’t if you get it over the line that was bad last year 7 points up with a game in hand hopefully lesson learnt

  • CanIfcking Neil (@CanIfcking) reported from Cardiff, Wales

    @rachaelhxx @SkyHelpTeam Ow shit phone them and ask to be put to the teck team thay sort it there end

  • SolicitingFlava SolicitingFlavours (@SolicitingFlava) reported from Cardiff, Wales

    @SkyHelpTeam Refuses to connect and when re - enter passwirs just keeps on stating authenication error or just say "connecting" and never does. This is not an acceptable service.

  • efwolf359 alan edwards (@efwolf359) reported from Merthyr Tydfil, Wales

    @SkyHelpTeam think it’s perfectly ok to make a customer wait three weeks for an engineer to visit to fix a totally dead skyQ system

  • DaioGoddard David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @SkyHelpTeam @glennerboy Good luck getting any support from this lot #Jokers

  • vaynorboy Lynn Thomas (@vaynorboy) reported from Cefn-coed-y-cymmer, Wales

    @Bowfinger1 @DavidJonesSky @SkySports Both sides didn’t have a clue! Two poor sides who gave the ball away too often!

  • AChinnick90 Andrew Chinnick (@AChinnick90) reported from Cardiff, Wales

    @RSpencer100 @virginmedia @SkyUK Absolutely awful @virginmedia. I’ll be following you to @SkyUK as soon as my contract ends!

  • gavalar83 Gavin Murphy⚽️️👹 🇾🇪 (@gavalar83) reported from Merthyr Tydfil, Wales

    @SkyHelpTeam can you help me access an old sky email address please

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • tlaight Tracy Laight (@tlaight) reported

    @SkyHelpTeam @changing_wheels Having the same issue here aswell.

  • Chloejaneriaz Chloe (@Chloejaneriaz) reported

    @SkyUK I’m yet to receive any confirmation email about my £100 MasterCard for joining sky glass. Can you please contact me to help with this. The same happened a year or so ago when I signed back with @HalifaxBank £50 cash back joining sky fee which I still never received.

  • chris_s_bennett Chris Bennett THFC (@chris_s_bennett) reported

    @SkyHelpTeam This happened a few months ago too when I called up and was told a new monthly price only to then see I'd been charged an admin fee which I wasn't told about and also the monthly cost was more than what I'd been promised on the phone. Surely this isnt normal customer service?!

  • sw88_designs Sw88Designs (@sw88_designs) reported

    @SkyHelpTeam Have you had any information about it yet as it's still showing as no known issues? This is crazy when so many people are affected. I work from home and have to take days off now. Not acceptable for this kind of thing to take so long to even identify despite numerous complaints!

  • FredriQ17 Fredriq (@FredriQ17) reported

    @CFCNoBias @Chels_HQ @SkySports Well if you don't It's just down hill then

  • garry_with Garry💙🇫🇴 Him def a him born a him (@garry_with) reported

    @SkyHelpTeam Yes deffo upgrade the almost ancient routers we have to suffer with and do a proper survey of each install before the customer has to put up with endless mind numbing call centre “experts”

  • MrsB6574 Mrs B💙 (@MrsB6574) reported

    @SkyHelpTeam I'm in contract till August 23 but I may need to terminate my contract early due to.cost of living and my husband loosing his job. Is it just the £60 I would pay ?

  • AnamulK05860065 Anamul Kabir (@AnamulK05860065) reported

    @SkyUK I have been charged extra on my monthly bill without my knowledge. Have contacted customer service but they were not helpful. Very dissappointed!

  • smx32 Scott (@smx32) reported

    @SkySports get rid of @MelissaReddy_ please!!...awful reporting....#seniorreporter #myass

  • dean_deanson dean deanson (@dean_deanson) reported

    @loopysos @SkyHelpTeam Put the victim card down Luce its only a cardboard box you silly goose they’re not asking you to climb Mount Everest