Sky

Sky Outage Report in Pengam, Caerphilly County Borough, Wales

No problems detected

If you are having issues, please submit a report below.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Pengam, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pengam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Pengam, Caerphilly County Borough, Wales 08/29/2025 19:00

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (57%)

    Internet (57%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Pengam, Caerphilly County Borough, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Ferndale, Caerphilly, Newport, Pontyclun, Porth, Pontypridd, Aberdare, Tonypandy, Hengoed and Bargoed.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Phone
United KingdomFerndale Phone
United KingdomCaerphilly Internet
United KingdomNewport Internet
United KingdomCardiff Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Pengam, Wales

Latest outage, problems and issue reports in Pengam and nearby locations:

  • kayleighj_11 Kayleigh Johnson♡✨ (@kayleighj_11) reported from Beechwood, Wales

    @SkyUK broadband service is shocking!! Someone came out sorted tv out & said she could see something wrong with internet connection keeps dropping out snd rang briadbamd tech per her manager but they wont send anyone out they said yo her no problem with internet even though she..

  • mikeyroberts81 Mikey Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mikeyroberts81) reported from Cardiff, Wales

    @PollyJames @SkyHelpTeam I live in Cardiff but my Internet seems to be fine, but dad who lives a mile down the road says his isn't working. Hopefully will be fixed soon.

  • Gailt31 GForce (@Gailt31) reported from Cardiff, Wales

    @SkyHelpTeam any update on when Cardiff broadband service will be restored? This has been going on since yesterday evening

  • StevePither Steven Pither (@StevePither) reported from Treorchy, Wales

    Anyone else's @SkyUK broadband down in the #Rhondda #SouthWales area? @SkyHelpTeam

  • JamesHenryEades ✈TheConcordeSpiritPsychicMedium✈ (@JamesHenryEades) reported from Abercynon, Wales

    @SkyHelpTeam Any idea when my broadband will be back on please? So frustrating paying for a substandard service 😤

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    It has been down for over 12 hours now @SkyHelpTeam when should i expect my broadband, security, ring doorbell and Sky Q box to be up and working? #skydown #skybroadband

  • BarryWebster79 Barry Webster (@BarryWebster79) reported from Pontypridd, Wales

    @SkyHelpTeam yet another Broadband outage. Any update on when it’s likely to be fixed?? You say Cardiff and the South West, but the problem seems to be the whole of South Wales not just Cardiff

  • Nthorney Neil Thorneycroft (@Nthorney) reported from Newport, Wales

    Do we have to have all this crap (the banners) on the screen? @the100 @SkySports

  • Colmitchell1 Colmitchell🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Colmitchell1) reported from Tylorstown, Wales

    @SkyHelpTeam internet down in CF43 AGAIN

  • edg_hx Big Poppa Nash (@edg_hx) reported from Porth, Wales

    @SkyHelpTeam are there still issues in Wales? I’m stuck with no internet trying to work from home

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @SkyHelpTeam How can you not provide 24 hours support? There is obviously a national #sky crisis #skydown

  • kayleighj_11 Kayleigh Johnson♡✨ (@kayleighj_11) reported from Beechwood, Wales

    @SkyUK .. seen the problem herself and today once agin internet is sooo slow & keep loosing connection again!!

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @KleeJohn @SkyUK And ever thus it has been. Pretty poor service.

  • KHoulgrave 🦋 Karen 🦋 (@KHoulgrave) reported from Newport, Wales

    How long is this outage going to last please? Been down all day @SkyHelpTeam #skybroadband #skybroadbandsouthwales

  • ParaLynch steve lynch (@ParaLynch) reported from Pontnewydd, Wales

    @WestwoodLee @SkySports It wasn’t going in end of !! Bad sportsmanship by USA

  • StevePither Steven Pither (@StevePither) reported from Treorchy, Wales

    @SkyHelpTeam It said there was an issue earlier, but now no issue, but still no service?

  • IDRIVECYMRU Mr Idrive (@IDRIVECYMRU) reported from Llantrisant, Wales

    @SkyHelpTeam are you having problems in the Llantrisant area (CF72) we have no WiFi

  • benprice84 Ben Price (@benprice84) reported from Penmaen, Wales

    @SkySports Graeme Souness is an awful pundit, why do you still employ him? The obvious vendetta he has against Paul Pogba is bordering on ridiculous now

  • JamesHenryEades ✈TheConcordeSpiritPsychicMedium✈ (@JamesHenryEades) reported from Pencoed, Wales

    @SkyHelpTeam my broadband is super slow!! I’m paying for sky ultra fast I’m only getting 33.3 Mb per second 😤 I was getting over 100!!

  • StevePither Steven Pither (@StevePither) reported from Treorchy, Wales

    @SkyHelpTeam can you please confirm if theres an issue with broadband in my area or its specific to my house if I give post code?. It's been on and off all afternoon..

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • K_louloulou Louise K (@K_louloulou) reported

    Hi @Plusnet @SkyHelpTeam @OpenreachHelp Lots of people in Tunbridge Wells with no internet connection. Plusnet, BT and Sky all saying no service issues in the area. That’s going to be a lot of individual engineer visits that might be a waste of time.

  • Mi0VAX 📻 Pete 📻 🇺🇦 (@Mi0VAX) reported

    @SkyUK Using Sky Q mini box, every time I go to a BBC channel it pops up asking if I want to watch from start. I never do and find this a real annoyance having to dismiss every time. How do I turn it off?

  • lauramason_x Laura Mason (@lauramason_x) reported

    Just received the worst customer service from @skytv @SkyUK false information been given, over 2 months for a broadband installation all while paying for services that can’t be used #sky

  • IanGlennW ☠️⚡️IGWright⚡️☠️ (@IanGlennW) reported

    @SkyHelpTeam For a company as large as yours I am seriously disgusted with how customer services dealt with my query. No answers. No solutions. No service at all in fact, they just hung me out to dry. Charging me twice my normal bill and given options! 20 years taking my money!!

  • PaulRee94825232 Paul Reeves (@PaulRee94825232) reported

    @SkyHelpTeam Hi, my Sky Internet went down at midnight. Somehow, my router had factory reset, so I had to re input my passwords. But my 150mb wifi is currently 10mb around the house. So, no minis are working. Im not the only one in my area, Caerphilly.

  • kellserskr 🐝 PoKellieMon 🐝 (@kellserskr) reported

    @SkyHelpTeam can someone please help me via DM? The help section of the website and chatbot keep asking me to call and the issue is that I have zero service, and no other phone to call from. Thank you!

  • Thomas33466234 Thomas Mccarten 9 (@Thomas33466234) reported

    @EvertonBlueArmy @skysports But but wait, you said this morning he turned us down.

  • Hm8g10762 Holly (@Hm8g10762) reported

    @SkyHelpTeam it’s now been over two working days since an outage began in my area, so I’m entitled to compensation. Presumably this is for the TV features I can’t access too, as well as broadband? Any updates on repairs would also be appreciated.

  • AndrewW31786408 Andy Walton (@AndrewW31786408) reported

    @SkyHelpTeam I'm a existing customer looking to review my package can you help

  • SiWellsy Simon Wells (@SiWellsy) reported

    @SkyHelpTeam @BTSopenreach 2/n being told back room team need to cancel the hub before another hub can be sent out. This will take 72 hours! Them who knows when they will dispatch another one. Add to speak to the backroom or a manager to resolve this ASAP this can’t be done @SkyHelpTeam this is appalling