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Sky Outage Report in Pentyrch, Cardiff, Wales

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Pentyrch, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pentyrch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Pentyrch, Cardiff, Wales 09/19/2025 07:05

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (57%)

    Internet (57%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Pentyrch, Cardiff, Wales

The most recent Sky outage reports came from the following cities: Pontyclun, Cardiff, Tonypandy, Pontypridd, Pontypool, Caerphilly, Blackwood, Ferndale, Porth, Bridgend, Rhoose, Hengoed and Barry.

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City Problem Type Report Time
United KingdomPontyclun Wi-fi
United KingdomCardiff Internet
United KingdomTonypandy TV
United KingdomTonypandy TV
United KingdomCardiff Internet
United KingdomPontypridd TV

Community Discussion

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Sky Issues Reports Near Pentyrch, Wales

Latest outage, problems and issue reports in Pentyrch and nearby locations:

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported from Barry, Wales

    @SkyHelpTeam my broadband is down but nothing saying there’s no known problems in the area on the service status checker, I know others are having the same issue. Cf63 area

  • hammerlad Andy Parfitt (@hammerlad) reported from Barry, Wales

    @SkySports Normal service resumes then 😜

  • StevePither Steven Pither (@StevePither) reported from Treorchy, Wales

    Anyone else's @SkyUK broadband down in the #Rhondda #SouthWales area? @SkyHelpTeam

  • Teds_Tours27 Stu🐦 (@Teds_Tours27) reported from Tonypandy, Wales

    @SkyHelpTeam Tried that. Some problem 😔

  • ChrisEddy_7 Eddy 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ChrisEddy_7) reported from Pontnewydd, Wales

    No televised #IPL today then @SkySports @KaceyEdwards91 time to cancel the sky sports subscription 👀

  • ThomasBroad1 Brother Biscuit (@ThomasBroad1) reported from Cardiff, Wales

    @jacobwyn29 @SkySports @premierleague Photo fix

  • laurarose13521 Laura-Rose 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@laurarose13521) reported from Cardiff, Wales

    @SkyHelpTeam I know how to pay my bill my issue is with the text to verify the payment it can’t go through because my phone cut off

  • kellyladd78 Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam Your test doesn’t show upload speeds which is exactly where the issue is ?

  • StevePither Steven Pither (@StevePither) reported from Treorchy, Wales

    @SkyHelpTeam It said there was an issue earlier, but now no issue, but still no service?

  • peterrobey Peter Robey (@peterrobey) reported from Risca, Wales

    @SkyHelpTeam Help needed please, Sky customer is shocking! I was promised a call from Sky technical support tonight at 7pm - no call! Very disappointed! Still no Broadband since installation of new Ultrafast 1. Just disgraceful!

  • Kyleeveritt Kyle (@Kyleeveritt) reported from Barry, Wales

    @SkyHelpTeam looks like a "glitch" in the Panther warehouse has caused a delay with all #skyglass deliveries today. Panther have conveniently turned phone lines off. No one from Sky can update on why. probably a few people with same issue @MoneySavingExp

  • Dimclem_ 🏴󠁧󠁢󠁷󠁬󠁳󠁿Claire🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Dimclem_) reported from Cardiff, Wales

    @SkyHelpTeam can you tell me why the Apple TV app is not working?

  • laurarose13521 Laura-Rose 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@laurarose13521) reported from Cardiff, Wales

    @SkyUK I have a large phone bill. My phone has been cut off so I can’t receive texts or calls. I am trying to pay the bill but the payment won’t go through because the passcode text won’t go through See the problem? HELP

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @SkyHelpTeam your service is getting worse & worse.

  • suzannathomas suzanna thomas (@suzannathomas) reported from Cardiff, Wales

    @SkyHelpTeam can you please tell me why it is so hard for you to send a router out so it arrives before the installers. 3 weeks since we upgraded and bt arrive this morning our router not till this afternoon. Cant do the proper checks. Shocking service for the price we pay.

  • david_burns62 david.burns (@david_burns62) reported from Penllyn, Wales

    @ChelseaFC I know they have gone off the boil but @SkySports a bit harsh ? 56: OFFSIDE! Alonso plays as neat one-two in and around the Wolves area with Ziyech, before striding forward into the box and thumping a **** against the bar - only for the flag to then go up for offside.

  • swfc3045 Pete Evans (@swfc3045) reported from Bridgend, Wales

    @SkyHelpTeam Broadband down in CF31 again and once again, the Sky app is telling me there are no issues in my area. Can we get an update please?? #sky #skybroadband #skydown

  • StevePither Steven Pither (@StevePither) reported from Treorchy, Wales

    @SkyHelpTeam can you please confirm if theres an issue with broadband in my area or its specific to my house if I give post code?. It's been on and off all afternoon..

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @SkyHelpTeam They’ve resent the setting but apparently can take 4hrs. So waiting … 3rd issue in as many weeks.

  • kellyladd78 Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam We have had no stop issues with Sky Broadway over the the last few months since the installation of Sky Q - with the lash engineer visit only on Friday - we pay a fortune for a second class service of late !

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • wi65664320 Norman Street (@wi65664320) reported

    @himat101 @GovernWilliam @SkySports The prick that gave these clowns the contract instead of BT should get his arse booted. Kris Boyd with that stupid ******* grin when it’s going well for the Huns. Cancelled Sky for Virgin long time ago.

  • _SS789 SophieNotSophia 🌺 (@_SS789) reported from Glasgow, Scotland

    @SkyHelpTeam Hi there, been having alot of broadband problems the past 24 hours. Have got an engineer coming Wednesday but in the meantime we have no internet. Only 2 green lights on our router. Could you please help?

  • Jess_boston_mum Jess 💚 (@Jess_boston_mum) reported

    @SkyHelpTeam I signed up to sky cinema and thought you could cancel at any time, now I'm tied into a contract? Can someone help please

  • Richwh79 Richard White (@Richwh79) reported

    @SkyHelpTeam @tracyebdonpoole A lot of programs have sensitive issues. Should have left the episodes on and have a warning before the episodes in question.

  • phofstad Phil Hofstad (@phofstad) reported

    @SkyHelpTeam The issue is the WiFi on the main sky box drops every day, it needs to be reconnected, this drops the SkyQ around the house, reactivate and reset WiFi all fine (15mins) I keep ringing and telling sky but not interested

  • grimmer1895 ⚒Grimmer⚒ (@grimmer1895) reported

    @SkySports Shame he cannot manage them when plan A doesn't work. And bottles it against big sides

  • StylishRiot J (@StylishRiot) reported

    @SkyHelpTeam Broadband has been down for two days in SS0… any ideas when it will be fixed?

  • misterketch Keith Ratcliffe (@misterketch) reported

    @grandrapidsRs @KlyntarCzar2099 @SkySports They don’t want more than two countries hosting as it causes problems with selecting who receives automatic entry. There’s no guarantee all three countries will be automatically entered in 2026 so if uk and Ireland hosted in 2030 there’s 5 countries involved.

  • letsdothehuddle The Huddle 🍀 (@letsdothehuddle) reported

    Absolute disgrace that @SkySports once again treat Scottish football fans with contempt. All the top 6 in action but not 1 live game from Scotland. You wouldn’t go a weekend without showing an EPL game, so why’s it ok to do to it with the SPFL? Do we pay less in subscriptions?

  • mjky73 Mary-Kate (@mjky73) reported

    @SkyUK No chance. The Sky Q is bad enough, with only one box to record programmes on to and then the second tv link is purely a slave with poorer picture quality.