Sky Outage Report in Pentyrch, Cardiff, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Pentyrch, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pentyrch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Sky
Sky is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Pentyrch, Cardiff, Wales
The most recent Sky outage reports came from the following cities: Caerphilly, Cardiff, Bridgend, Treharris, Hengoed, Treorchy, Pontypridd, Barry, Penarth, Ferndale, Blackwood, Tonypandy, Mountain Ash, Porth and Pontypool.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Internet | |
| Caerphilly |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
||
| Cardiff |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Pentyrch, Wales
Latest outage, problems and issue reports in Pentyrch and nearby locations:
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Soteroula Philippou
(@SoteroulaP) reported
from
Cardiff, Wales
@SkyHelpTeam Unable to access my emails since yesterday morning and unable to reset my password. It keeps asking me for the 1st street I lived and won’t accept my answers - tried so many combinations....Please help
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Cath Colleypriest
(@CathFluffybob1) reported
from
Cardiff, Wales
So @SkyHelpTeam I pay u £145 a month no response and no access to help online or phone line
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Thomas David Morgan
(@TomDavidMorgan) reported
from
Pencoed, Wales
Why is @skysports app not working now!
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Martin Hole
(@martinhole31) reported
from
Caerphilly, Wales
@SkyHelpTeam @SkyStore I was told this back in February and I still have to purchase the DVD option when buying downloads as my daughter is deaf and requires subtitles. I’m sure I’m not the only person identifying this problem
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@SkyHelpTeam @glennerboy Good luck getting any support from this lot #Jokers
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Cath Colleypriest
(@CathFluffybob1) reported
from
Cardiff, Wales
@SkyHelpTeam Tried this not recognising anything need to print flight tickets ASAP getting no help
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Andrew Partridge
(@billybollox1980) reported
from
Cardiff, Wales
@TheKopHQ Just seen this on skysports mate not a chance in hell is that happening for that price… I really don’t see the point in pointless bids… it’s like us bidding 15 mil for Van Dijk… ******* stupid offer !!!
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heathwindowsltd
(@Heathwindows80) reported
from
Taff's Well, Wales
Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyHelpTeam not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.
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Thomas David Morgan
(@TomDavidMorgan) reported
from
Pencoed, Wales
******* does the @SkyUK app ever work! Sort it out watched the same bastard advert over an over then freezes!!
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WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
@andy_alloyd4 @SkyUK It is mate, the customer service is non existent aswell. They need to sort out their training as most of them were clueless.
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WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
@KathyW1973 @SkyUK Not had any emails for 10 days, they say we need to update our password. Can’t do it online so when we ring them they say our phone/tablet/laptop is the problem. Not getting anywhere!! They’ve always been a shoddy company!
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@SkyHelpTeam only been a sky broadband customer for three weeks and it's not as good as talk talk gutted I swapped now.. how do I cancel my broadband
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Lengg
(@LShimumbi) reported
from
Cardiff, Wales
@SionedHatcher @SkyUK Sky are shit and their employees about as useful as Anne Franks drum kit
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Cath Colleypriest
(@CathFluffybob1) reported
from
Cardiff, Wales
@SkyHelpTeam I can’t log into my email it says my password is wrong I followed the help path and it wanted to charge me £4.80
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Lowri Roberts
(@Lowri_Amlwch) reported
from
Cardiff, Wales
Hello @SkyHelpTeam ! I’ve just spoken to your terrible customer service team! The woman couldn’t do “downgrading” or “cancelling” accounts. She couldn’t put me through to anyone either. She offered a tel. number + assured me that they’d be open until 9. They weren’t. She lied! 👎🏼
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heathwindowsltd
(@Heathwindows80) reported
from
Taff's Well, Wales
Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyUK not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.
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Ryan Price
(@ryanprice1927) reported
from
Llantwit Fardre, Wales
Time to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda
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Cllr Jonathan Bishop
(@votejonathan) reported
from
Taff's Well, Wales
@afneil The #BBC is a public service broadcaster. It should focus on content the profit-seeking firms like @SkySports would not give airtime to but nevertheless is of importance.
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WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
Never a good experience with @SkyUK locked my account 10 days ago and still getting piss poor customer service!!!
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Sue Stowell
(@sue_stowell) reported
from
Machen, Wales
@SkyHelpTeam Hi The Sky Q voice control has stopped working today. I’ve reset the remote, rebooted the sky box & reset the Internet. Still nothing. Tried my upstairs sky box & the same. Can you confirm if there is a problem. Thanks
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle Slade
(@ShellyLou79) reported
@SkyHelpTeam my sky q mini box is saying no satellite signal. Main box is fine and have reset multiple times with no success. Are you able to help?
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Nishan Gonsalkorale 🇳🇿
(@nishmyshkin) reported
from
Wibsey, England
@SkyHelpTeam any known issues in Bradford? Website says no, but I have no broadband connection and even my mobile is struggling! Thankfully I have an e-sim on my phone with another supplier! #nodisneyplus
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A Romford lad..
(@a_romford) reported
@SkySportsPL @SkySports Wow... Xaka athis best. A keeper cocking off. And Richarlison (who’s poor) dancing... It don’t get more embarrasing than this 🙈
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☆Joanne☆
(@Jlav77) reported
@SkyHelpTeam please can we have some sort of update on the what the problem is? I've had no Internet since midday. The app doesn't provide much info and I keep be told to check that!
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Andrew George
(@Andrew_G1384) reported
@sammyp1188 @SkySports Firstly the line is, "Lads, it's Tottenham." Any self-respecting United fan would know that. Secondly, Spurs being **** doesn't change the fact your way of showing no one cares is by telling everyone no one cares.
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Nacnud
(@DuncanPagan) reported
@NeilT60 @SkySportsPL @SkySports Agree - would be nice if he called out Salah and Kane too but he will never do that.
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Paul
(@goodysonx74) reported
@TheScouseMouse1 @SkySports Never looked to join a comp that was a closed shop, just milking TV money in a league that would bore people to death.Same games every week and killing off the revenue streams to all the leagues.The Prem at least gives parachutes to relegated teams so it's a Ridiculous Comparison
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Michael
(@mikecokere) reported
@SkySportsPL @SkySports Remember when the issue of ESL came up and all of a sudden, videos from SkySportsPL that were usually "unavailable in your region" suddenly were viewable? Now they're back to being unavailable... All for the fans though...
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The Rt Hon. Knight
(@knight247) reported
@SkySports They’ve never listened to them before so why do they think they will listen to them now.
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carl berry
(@carlrberry) reported
@SkySports There will be players won't only take the knee they will take the elbow next and then some idiot from kick it out will pop up after an issue like they do all the time.whos meant to be sorting it if they aren't.what actually do they do.