Sky Outage Report in Pentyrch, Cardiff, Wales
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Pentyrch, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pentyrch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Pentyrch, Cardiff, Wales
The most recent Sky outage reports came from the following cities: Caerphilly, Treorchy, Blackwood, Cardiff, Cwmbran, Porth, Hengoed, Pontypridd, Bargoed, Bridgend, Treharris, Barry, Penarth, Ferndale and Tonypandy.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Phone | |
| Treorchy |
TV | |
| Blackwood |
TV | |
| Cardiff |
Internet | |
| Cwmbran |
Internet | |
| Cardiff |
Community Discussion
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Sky Issues Reports Near Pentyrch, Wales
Latest outage, problems and issue reports in Pentyrch and nearby locations:
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Stu
(@P__TheLetter) reported
from
Bargoed, Wales
Trying to claim a reward off @SkyTV 😡 @SkyHelpTeam Why is it so difficult to communicate with your messaging service!! I’m sick of tired and waiting now. Your customer service is awful!
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Pontnewydd, Wales
@SkyHelpTeam Been there done that several times. No help.
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Simon Richards
(@Ewenny2) reported
from
Ewenny, Wales
@SkyHelpTeam Right! my phones fully charged and plugged in.. I have a flask of coffee and sandwiches..i’ve told my family where I am in case they start looking for me in the next couple of days. So here goes..I’m going to phone Sky customer services.. pray for me...#skyhopeless
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Pontnewydd, Wales
@SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44
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Simon Richards
(@Ewenny2) reported
from
Ewenny, Wales
@SkyHelpTeam I gave up after 90 minutes, been forwarded to 4 different numbers..I’ve been with Sky since 1991 and I pay over £185 per month for mobiles, tv, fibre and landline service and this has to be the most dreadful customer service in the U.K. I’m out of contract in April. #cantwait
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Simon Richards
(@Ewenny2) reported
from
Ewenny, Wales
@SkyHelpTeam No I won’t be doing that thank you .. last time you referred me to Messenger and that service and experience was worse than useless.
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Abbey Gullick
(@AbbeyGullick) reported
from
Panteg, Wales
@SkyHelpTeam disgusting service for a brand new customer! For the money they charge it’s an absolute disgrace! 🤯
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Jo Bradford-Cummins
(@jobrad69) reported
from
Panteg, Wales
@SkyUK convinced because I am trying to cancel boxsets I am being kept on hold - half hour now and counting. I don’t appreciate being messed around. If I was adding package on you’d be quick!!
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Lewis Davies
(@LewisYDavies) reported
from
Caerphilly, Wales
Gary is completely spot on. If the highest level of this country has issues with racism, homophobia and xenophobia then lower down the spectrum and into football it is seen as ok. Embarrassing that @DavidJonesSky & @SkySports don’t share the same view on these issues.
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ChristianHyde_2
(@Dognz) reported
from
Abercarn, Wales
@SkyHelpTeam why am I receiving emails from you with regards to " Important changes to your Sky subscription" when I've not been a customer of yours for over 3 years, think you need to check your GDPR #compensation
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Hannah Hughes
(@hannahughes) reported
from
Cardiff, Wales
@SkySports Graham Souness’ Mic has feedback and the faint high pitch ring is driving me mad. Pls fix xxx
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Stu
(@P__TheLetter) reported
from
Bargoed, Wales
@SkyHelpTeam Trying to claim a refer a friend reward for my mother. Been told she’d have it several times, hasn’t arrived. Spent 2 hours on your messenger chat to now be told it will take another 15 days! 0/10 for customer service, really awful.
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Samantha
(@samcardifflife) reported
from
Cardiff, Wales
@SaffiliciousBlu @SkyUK @SkyHelpTeam I couldn’t wait to cut ties with them! They are awful! I will never go back to using them.
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Leon Duke
(@LeonDuke) reported
from
Penarth, Wales
Here in lies the problem with racism in this country! Bang on from @GNev2 should be echoed by the biggest tv broadcaster in the country not distanced from it! Well said! @SkyUK should be ashamed!
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Jo
(@rubyrockcake111) reported
from
Barry, Wales
@SkyHelpTeam @OpenreachHelp Please help. No broadband for nearly two weeks no landline. It’s getting ridiculous and apparently we can do nothing but sit and wait for you lot to sort it out because it’s an external fault. We have been fobbed off every stretch of the way @BBCXRay
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Pontnewydd, Wales
@SkyHelpTeam still ridiculous signal/data signal at np44 1pd
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bert33uk
(@bert33uk) reported
from
Cardiff, Wales
@GNev2 @SkySportsNews @SkySportsPL @ToniRuediger @WezTucker Well at last @SkySports & @SkySportsDavid hav grown a pair & issued a statement. Yes Jonesy u did shut nev down & hope sky don’t start acting like @BBC like sweeping stuff under the carpet u have a duty 2 yr Audience😬
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Giggsy
(@DjGiggsy) reported
from
Cardiff, Wales
Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage
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Adrian Coles
(@Colesy58) reported
from
Cardiff, Wales
Very poor from @SkySports , very good from @GNev2 #RacismStillAlive
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Alun Stafford
(@AlunStafford2) reported
from
Barry, Wales
Sky Q is an awful! @SkyUK should be ashamed to take the money we pay for it!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Ward Stokes
(@andyj9196) reported
from
Keighley, England
@SkyUK @SkyHelpTeam why is sky so crap. Need an engineer but every time you say follow online guide. Done numerous times and still the same problem 😡😡
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Deborah Clarke
(@Deborah75358336) reported
@SkyHelpTeam I have and it tells me nothing, even your status checker is not fit for purpose, first page says outage, click service status says no known issues conflicting or what?
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jake boost
(@jakeboost3) reported
@SkyHelpTeam please offer me some help on why your WiFi is so whackkkkk all the time
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#teamroach🏴
(@mrnmrs40) reported
@SkyHelpTeam I’m trying to renew my subscription online before my contract ends , hit a few stumbling points . Can you help ?
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patricia CV and (Shielding with son)
(@Patjam123) reported
@SkyHelpTeam Stating the obvious from a script then that all customer service agents are given.
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∞ jodiee
(@xjodiiexx) reported
@SkyHelpTeam Yes all that was done. Was told there is a problem in the area and also its affecting other providers as well. Any idea of a eta?
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Charity VeeP
(@CharityVeep) reported
@SkyHelpTeam I have. It’s been off since 3pm yesterday. I keep trying to connect through TV and router and have also phoned. Automated message saying aware there’s a problem. Frustrating. Never had this issue for so long before.
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Rachel
(@BBCavendishRds) reported
@SkyHelpTeam Not particularly helpful when we have no Internet or mobile service at home. I've had to drove 20 miles to get some sort of signal.
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kelley greaves
(@kelleygreaves) reported
@SkyHelpTeam Well that doesn’t help as I have already done that and that’s why I have been on hold for over 30 mins!
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Lance Du'Lac
(@ldulac1) reported
@SkyHelpTeam So you resolve an issue in Uxbridge within the hour, yet Yorkshire & The Humber have been without Broadband and phones for 24hrs and no sign that the situation will be resolved today.