Sky Outage Report in Pentyrch, Cardiff, Wales
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Pentyrch, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pentyrch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (57%)
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TV (19%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Pentyrch, Cardiff, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Ferndale, Caerphilly, Pontyclun, Porth, Pontypridd, Bridgend, Rhoose, Tonypandy, Hengoed, Barry, Penarth and Bargoed.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Phone | |
| Ferndale |
Phone | |
| Caerphilly |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Pentyrch, Wales
Latest outage, problems and issue reports in Pentyrch and nearby locations:
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kevinpurse
(@kevinpurse) reported
from
Cardiff, Wales
@SkyHelpTeam I'm having trouble with my Internet connection it keeps cutting out would like a swift response please
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Anthony Campbell
(@Anthony20791553) reported
from
Penarth, Wales
Terrible screen presentation on the 100. Commentary also very poor. Scrap it. @BBCSport @SkySports
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Daz Llewellyn
(@xWeLsH_DaZzLeRx) reported
from
Pontypridd, Wales
@chrismuzza @SkyHelpTeam Here with you Chris. Sat down for movie night and my screen started buffering and lost connection. Contacted @Pornhub but it's not them. It's my Internet. I need to know if the plumber had fixed the shower for his sister!
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Nigel Harris
(@NigelBlues) reported
from
Barry, Wales
@SkyHelpTeam Still no Sky broadband across South Wales inc CF63 where I live since yesterday evening! All the while, you are shut with no support or updates. I should be working right now on a key deadline project and holding key online meetings from 730am. This is ridiculous.
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Kathryn Foot 🏴
(@KathrynFoot) reported
from
Llantwit Fardre, Wales
@SkyHelpTeam not impressed - called to recontract. Was made a decent offer but told I have to pay a £20 admin fee for the privilege of entering into another 18 month contract with you. Been with you for 21 years. Time to cancel?
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Ben Price
(@benprice84) reported
from
Penmaen, Wales
@SkySports Graeme Souness is an awful pundit, why do you still employ him? The obvious vendetta he has against Paul Pogba is bordering on ridiculous now
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Captain Giant
(@Captain_P_Giant) reported
from
Pengam, Wales
Internet has been down for 3 hours 37... not sure whats going on either :( @SkyHelpTeam
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@SkyHelpTeam How can you not provide 24 hours support? There is obviously a national #sky crisis #skydown
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✈TheConcordeSpiritPsychicMedium✈
(@JamesHenryEades) reported
from
Abercynon, Wales
@SkyHelpTeam Any idea when my broadband will be back on please? So frustrating paying for a substandard service 😤
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Kathryn Foot 🏴
(@KathrynFoot) reported
from
Llantwit Fardre, Wales
@SkyHelpTeam Have already emailed to cancel. I’m pretty sure I’m not the only person upset by this. As a loyal customer this is pretty shoddy treatment. Shame.
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dennishellyarArchitects
(@dh_architects) reported
from
Barry, Wales
@SkyHelpTeam problems with sky tv and sky broadband in Barry. Any news of fixing ?
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Colmitchell🏴
(@Colmitchell1) reported
from
Tylorstown, Wales
@SkyHelpTeam internet down in CF43 AGAIN
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@SkyHelpTeam im disgusted what youve done to my tv background. Absolute disgrace. How do i make a complaint?
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Kathryn Foot 🏴
(@KathrynFoot) reported
from
Llantwit Fardre, Wales
@SkyHelpTeam Fine. You’ve lost a customer.
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Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@SkyHelpTeam ridiculous service. Trying to speak to an advisor and telling me your closed in the afternoon on a weekday! Tried 2 different numbers
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@KleeJohn @SkyUK And ever thus it has been. Pretty poor service.
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Simon Burford
(@SimonBurford83) reported
from
Llantwit Major, Wales
@SkyUK broadband down again in Llantwit Major. What’s going on? This is happening all the time at the moment!!!!
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Paul Scanlon 🏃♂️🏴🏴🏃🎖
(@wenglishpaul) reported
from
Cardiff, Wales
So after 20 years of being a @skytv customer. @SkyHelpTeam are happy to loose me as a customer absolutely disgusting attitude. To say I'm furious is an understatement #poorservice
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@SkyHelpTeam im disgusted what youve done to my tv background. How do i make a complaint
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
It has been down for over 12 hours now @SkyHelpTeam when should i expect my broadband, security, ring doorbell and Sky Q box to be up and working? #skydown #skybroadband
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Josh Morgan 🇬🇧🇺🇦 #BackBoris
(@josh_morgans) reported
@Barry__Robinson @SkyUK You have 14 days to cancel your contract. Ring them up and threaten to cancel.
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Nolan Wilde
(@nolsw) reported
@SkyHelpTeam No ideas. I can get it on my phone no problem though
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Jenni 🏴♥️
(@Jennii_Pennii) reported
@SkyHelpTeam I called the helpline 3 weeks ago and after being on hold for an hour was assured that my reward card for referring a friend would be with me within 14 days. It’s now been 22 days. And their service was installed nearly 10 weeks ago!?
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Jan Mathiesen
(@Mox3d) reported
@SkyHelpTeam For a company to render such atrocious service and to have customers consider an in house ‘downtime’ monitor as being handy. A bit like providing a pre coloured litmus paper to placate the conveniently less informed.
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Josh Morgan 🇬🇧🇺🇦 #BackBoris
(@josh_morgans) reported
@SkyHelpTeam @Barry__Robinson Hi Louise why didn’t you inform this customer of your yours that they have 14 days from date of installation to cancel and re-sign up at the cheaper price?
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Andy Clynch
(@AndyClynch) reported
Sky Glass fitted last week. Since then, the colour has been awful, if you don't select 'vidit' it looks dull. The voice-commands have been intermittent - you have to switch it off-and-on-again to rectify.. And now the remote has died. Not the best start haha @skytv @SkyHelpTeam
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Rob Morgan
(@durutti74) reported
@SkyHelpTeam We've had no satellite signal for TV for three mornings in a row now. It sorts itself out by lunchtime but that's too late for "Homes under the hammer". What's going on?
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Rk
(@RachelkavWIT) reported
@SkyHelpTeam Hi, I really need a contact number for Sky Broadband Ireland I cannot find any contact number anywhere on the website and ive tried the chat function - please help
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Ian Clark
(@chopperhontas) reported
from
Tyldesley, England
Anyone know of any issues with Sky Broadband around manchester and Wigan this morning? Connections keep dropping out. @SkyHelpTeam
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BLINKONCE
(@blinksonce) reported
@SkyHelpTeam My internet has been down for a couple minutes and constantly does this regularly. How can I book an an engineer as it happens regularly?