Sky Outage Report in Bargoed, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Bargoed, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Bargoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at Sky
Sky is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Bargoed, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Cwmbran, Treharris, Newport, Hengoed, Cardiff, Pontypool, Caerphilly, Blackwood, Ferndale, Treorchy, Aberdare, Abergavenny, Mountain Ash, Pontypridd and Merthyr Tydfil.
| City | Problem Type | Report Time |
|---|---|---|
 Cwmbran |
Internet | |
| Treharris |
Total Blackout | |
| Newport |
Internet | |
| Hengoed |
Internet | |
| Newport |
Internet | |
| Newport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Bargoed, Wales
Latest outage, problems and issue reports in Bargoed and nearby locations:
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Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
@AndrewMorganRCT @skytv @SkyHelpTeam you're better this, help Cllr Morgan out
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@SkyHelpTeam guys do you have a telephone number where I can speak to someone? Your automated service just keeps going around in a circle & repeating its self.
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@SarahBell85 @SkyHelpTeam It’s down in Cardiff too so unlikely your device
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Tim Bishop
(@WelshBish) reported
from
Maesycwmmer, Wales
@SkyHelpTeam do you offer any boosters for WiFi? Im@just 4 meters away from the router in another room and it’s so slow
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@ChristianFish3 @SkyHelpTeam Mine is down. In city centre
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Mark Davies
(@MarkDav59132946) reported
from
Tonypandy, Wales
@SkySports can you tell me if people wanted to cancel their contracts early because of the extra charges in April if they would be allowed? I am sure if enough people did this you would soon change your mind. A company as big as yours and people are struggling enough with the
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James
(@jamestuck) reported
from
Cardiff, Wales
@SkyHelpTeam This is no help at all. I need to actually speak to someone but you don’t allow me. Ultimately the process to return my old device was not followed by Sky so never happened.
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Gerald J Davies
(@GerJDav) reported
from
Caerphilly, Wales
@_drane @SkyUK If you use your hotspot try balancing your phone near an open window It might help the phone signal get in if you’ve got coated or treated glass
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@SkyHelpTeam You need to employ more people. Everytime i have called over the previous 20 years with a problem i wait far too long. Customer retentions and sales answer far quicker! #sky
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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LeaveMyArseAlona
(@faT_Taf_213) reported
from
Cardiff, Wales
@DonVito29985036 @SkySportsPL @SkySports They can’t win anything with a captain that has never lifted a single trophy in his career.Better off going with Hendo as captain,at least he knows what is needed to win trophies. Kane just wants individual glory.That is exactly why he never squared the ball to Sterling at the WC
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@SkyHelpTeam broadband is down, is there an outage in the Cardiff area ? #cardiff #skybroadband
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Colmitchell🏴
(@Colmitchell1) reported
from
Tylorstown, Wales
@SkyHelpTeam my landline and broadband are not working again, I’ve tried to call and been on hold for 45 mins. It has not been working probably since Xmas
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#HelloMyNameIsSimon🏴
(@amphlett_sg) reported
from
Cardiff, Wales
@SkyHelpTeam my mother in law ordered multiscreen in December and has been paying for it but no Minibox can you help ? Tried online & phone but going round in circles!
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
Very excited to be getting FTTP...fibre broadband... to the property Monday...years of intermittent issues hopefully gone...150 Mbps here we come @SkyUK
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kip
(@kiplin1995) reported
from
Llanharry, Wales
@SkyHelpTeam fibre down in Pontyclun, South Wales by any chance? #SkyDown
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Shaun Porter
(@srp0000) reported
from
Newport, Wales
Wtf is wrong with the sound @SkySports #MUNEVE ?
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Shane Andrews MBE 💙
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi, my sky Q and my other box that mirrors it hasn’t been working for 5 hours now. Is there an issue in Cardiff?
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James
(@jamestuck) reported
from
Cardiff, Wales
@SkyHelpTeam apparently you’ve cancelled my mobile phone swap because I didn’t send my old phone back in the packaging you never sent me. It sure what more I can do because getting in touch with you is like trying to unravel the mystery of how the universe started. #helpme
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Riddett
(@j_squared20) reported
Called to cancel @SkyUK mainly due to bad service and I’m on hold for over 30 minutes and still no luck speaking to anyone....is there a surprise why people get annoyed and cancel!
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Liam Edwards
(@LiamEdw39291024) reported
@SkySports @SkyKaveh This guy makes my skin crawl I think it’s because he exposes his full set of bottom teeth when he speaks or could be because he never blinks , either way he is no Kirsty Gallagher
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Marc Timberlake
(@MarcTimberlake) reported
@SkyHelpTeam hi, are there any issues with fibre in Telford currently? Usually seeing 39mb connection, but now getting barely 10mb (and router shows 13md downstream), and it's been dropping out today
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JW
(@boodleoodlesjw) reported
@SkyHelpTeam I can’t have the UHD because I don’t have the right box. I was then transferred to another team, which is now closed, so the issue with my account remains unresolved. My “new” HD contract was never enforced, yet I have paid TWO admin fees for it and I’m still no better off!
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Sabrina
(@sabs525) reported
@SkyHelpTeam I understand that I would have that by now with it being 5 hours later the nature of the fault would be known but never mind we’ll keep it all crossed it isn’t days or weeks
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Sabrina
(@sabs525) reported
@SkyHelpTeam AF-IE-1216515122 - Fibre Broadband Problems in your area Engineers are aware of the problem and are working hard to resolve this as quickly as possible. We're sorry for any inconvenience caused. This was at 14:04 any update!
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#KroenkeOut
(@BlockyBalboa79) reported
@JosiahZelaya @SkySports @SkyKaveh Plastic supporter who's never even seen them live in person...get ******
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Gavin Smith
(@gavinsmith65) reported
@SkyHelpTeam My Broadband has already been upgraded...hence the new sky q router that doesnt work! I have another question, when will this sky q router be upgrafed to support ppoe mesh systems?
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Marc Timberlake
(@MarcTimberlake) reported
@SkyHelpTeam Hi, I've been through the tests yeah, and it said there was a line problem first of all before running more intrusive test. Nothing was resolved after though, it still sits at downstream 13094, but should be triple that
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JW
(@boodleoodlesjw) reported
@SkyHelpTeam As I have just said, my box appears to be the one that doesn’t support UHD. It is impossible to get through to anyone on the telephone who I can discuss my subscription with. I was supposed to have a new contract started and this hasn’t happened either.