Sky Outage Report in Tonypandy, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Tonypandy, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tonypandy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at Sky
Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Tonypandy, Rhondda Cynon Taf, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Caerphilly, Porth, Hengoed, Pontypridd, Bargoed, Cefn-coed-y-cymmer, Merthyr Tydfil, Aberdare, Bridgend, Treharris, Treorchy, Maesteg, Ferndale and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Tonypandy, Wales
Latest outage, problems and issue reports in Tonypandy and nearby locations:
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Simon Richards
(@Ewenny2) reported
from
Ewenny, Wales
@SkyHelpTeam Logged in run all checks .. wi fi works on and off ..totally unreliable.. it’s 2019 for goodness sake..the service and product you are providing is unacceptable. I am searching for a new provider. #hopeless having to send this tweet in between sky wifi drop out.😡
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Leighton Baller
(@LeightonBaller) reported
from
Penywaun, Wales
Cheers @SkyUK for ruining your app. Bloody stupid. I’m beginning to hate sky. I think I’ll check out @virginmedia instead
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Simon Richards
(@Ewenny2) reported
from
Ewenny, Wales
@SkyHelpTeam You will have to accept my apologies for the slow replies but your wi fi keeps dropping out and is completely hopeless.
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sandra burnett
(@sandraburnett3) reported
from
Cardiff, Wales
@AaronNacey @21LVA_linings @Julian_01m @SkySportsPL @ManCity @SkySports I won’t if you get it over the line that was bad last year 7 points up with a game in hand hopefully lesson learnt
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Geraint Williams
(@geraint9918) reported
from
Maesteg, Wales
@SkyHelpTeam are you able to provide support, broadband fine but no phone line. Dead, no dial tone and tried another phone etc etc.
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Melinda Hawthorne
(@finnfrenz) reported
from
Bargoed, Wales
@SkyHelpTeam problems with internet access CF46 which is near Cardiff. Some sites ok others unreachable. Rebooted router and device but no difference.
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Lynn Thomas
(@vaynorboy) reported
from
Cefn-coed-y-cymmer, Wales
@Bowfinger1 @DavidJonesSky @SkySports Both sides didn’t have a clue! Two poor sides who gave the ball away too often!
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Lady Carol
(@Cazz001) reported
from
Cardiff, Wales
So frustrating that my @SkyHelpTeam broadband is down again, 2 weeks, 2 @OpenreachHelp engineer visits, both assuring me it’s fixed - nope it’s not. #firstworldproblem
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BCFC Oliver the Dog 🔴⚪️
(@BCFC_OLIVERDOG) reported
from
Cardiff, Wales
@parkins_michael @SkySports @CardiffCityFC @MillwallFC Having a bad day mikey boy 👀
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Anthony Pugh
(@antycher) reported
from
Mountain Ash, Wales
@SkyHelpTeam @SkyUK Hi ive done a sky swap but I cant find the order number to claim my free galaxy buds. Help!
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Griff
(@GriffinSpurs) reported
from
Bridgend, Wales
@SkyHelpTeam @joy_paulsjoy Yes there is an issue. Mine is down too
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sandra burnett
(@sandraburnett3) reported
from
Cardiff, Wales
@TheJordanMeares @DjangoSkywalker @SkySportsBoxing @BronzeBomber @kingkongboxing @SkySports Wilder tried and lost in the books he never lost but all fight fans know he did
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Andrew Chinnick
(@AChinnick90) reported
from
Cardiff, Wales
@RSpencer100 @virginmedia @SkyUK Absolutely awful @virginmedia. I’ll be following you to @SkyUK as soon as my contract ends!
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alan edwards
(@efwolf359) reported
from
Merthyr Tydfil, Wales
@SkyHelpTeam think it’s perfectly ok to make a customer wait three weeks for an engineer to visit to fix a totally dead skyQ system
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Leighton Baller
(@LeightonBaller) reported
from
Penywaun, Wales
@SkyHelpTeam @SkyUK @virginmedia Load of crap. Removed a good application and replaced it with utter crap. Nice move Sky.
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Neil C Robo🏴📷
(@NCRobo) reported
from
Ebbw Vale, Wales
Hey @SkySports WTF is go ng on with the #redbutton 😡😡🤡🤡 loads of usual shite games on apart from ours!!!! @LUFC
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Neil
(@CanIfcking) reported
from
Cardiff, Wales
@rachaelhxx @SkyHelpTeam Ow shit phone them and ask to be put to the teck team thay sort it there end
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Simon Richards
(@Ewenny2) reported
from
Ewenny, Wales
@SkyHelpTeam Good news Sky, my super fast broadband didn’t cut out long enough tonight to cancel my account and while I was at it I cancelled my TV package and phone line as well. My 4 Sky mobiles are still on contract until April and they will be next. #rottenservice
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Dev2y
(@dev2y) reported
from
Cardiff, Wales
@SkyHelpTeam your broadband is awful! Connection keeps dropping. #timetoswitch
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Simon Richards
(@Ewenny2) reported
from
Bridgend, Wales
@SkyHelpTeam I have been a sky customer since 1989 ..I have a tv package..sky phone line..and 4 Sky mobiles ..it costs a fortune and your product is unacceptable.. I refuse to spend anymore time fault finding for Sky. I am giving Sky notice that I will be cancelling all my contacts with you.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Stanford
(@LStanford81) reported
What's going on with sky customer service?? After 18 years as a customer I've received the worst service I've ever experienced from any business in the past few months. Beyond belief a company that size can be this bad. Pleased I'm out of contract soon @skytv @SkyUK @SkyHelpTeam
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SalKey
(@Salter3) reported
@SkyUK why can I not get subtitles on downloads. This is dis discrimination, I am being denied access to a service because of my disability
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Sara Efendi
(@SaraEfendi) reported
I know @SkyUK was never known for good customer support, but this is simply unbelievable - 1 month since our box has stopped working & there is literally no option to get support, just automated message that ends the call! How’s that not a breach of consumer rights?
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Keith Guthrie ⚽️📷🎸💙🏴🇪🇺🇺🇦
(@DarkblueDad) reported
@SkyHelpTeam any idea how many of your customers are affected by the thumbnail/recording stacking issue on #SKYQ ? It's getting ridiculous - 4 months of the system not working as sold
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Spencer Sheriff 🇬🇧
(@SJS2310) reported
@SkyHelpTeam Afternoon. I can't download anything from sky channels on my Q box, no problem downloading from terrestrial channels. I've turned the sky box off then on again but still no joy. Any suggestions? Thanks.
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kikiV
(@KikiVHowell) reported
@EE @SkyUK are you both having issues with signal in #wales? Problems with calls on 3G/4G and over Wi-Fi. Been a couple of days now
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Jamie Mcillorum
(@JMcillorum) reported
@SkyHelpTeam @gadgetgirl73 I’m getting exactly the same error, everything else downloads fine so looks like there’s an issue with this episode.
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logsy.
(@logsylou) reported
@SkyHelpTeam @davidbirchall Same is happening to me! But it’s also happening with the Italia 90 doc. Is that a known issue too?
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Jamie Alder
(@meringueboy22) reported
@SkyHelpTeam does anyone at sky have an ounce of compassion or moral compass? Lost our entire life in a house fire and you have charged £285 for non return of equipment…. It doesn’t exist! Sickening service after 20+ years with sky
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Declan Mc Glone
(@dexradio) reported
@SkyHelpTeam Main box and Q boxes (3) all on WiFi. Happens several times a week, Apple TV or Firestick never a problem. Every other device I have has no problem staying connected. Only Sky that frustrates me.