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Sky Outage Report in Pontypridd, Rhondda Cynon Taf, Wales

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Pontypridd, Rhondda Cynon Taf, Wales 10/31/2025 13:05

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Tonypandy, Caerphilly, Mountain Ash, Porth, Tredegar, Ferndale, Merthyr Tydfil, Rhymney, Pontypool, Bridgend, Tonyrefail, Hengoed, Pontyclun and Pontypridd.

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City Problem Type Report Time
United KingdomCardiff Phone
United KingdomCardiff Wi-fi
United KingdomTonypandy TV
United KingdomCaerphilly Internet
United KingdomCardiff Internet
United KingdomCardiff TV

Community Discussion

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Sky Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • markshepherd Mark Shepherd (@markshepherd) reported from Newbridge, Wales

    Thanks @skyuk! Been waiting 12 days for an engineer and then this morning he doesn’t turn up. Next available appointment now is the 5th January which if I miss, cancel or reschedule may cost me £25 🤬 Netflix it is for Christmas then. Merry Christmas @SkyHelpTeam

  • jason_fenard jason fenard (@jason_fenard) reported from Cardiff, Wales

    Anyone else in the Cardiff area having @SkyUK internet problems? We have had no internet connection since yesterday. Some online sources reporting widespread outage but Nothing official on Sky site that I can find?

  • Tayles1985 Christ pher Tayl r (@Tayles1985) reported from Bridgend, Wales

    @SkyHelpTeam can you tell me what is going on with the Internet in Bridgend South Wales?? Two days it's been down now.

  • EmmaLouiseTho13 Emma 🏳️‍🌈🏳️‍⚧️🖤🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@EmmaLouiseTho13) reported from Mountain Ash, Wales

    @SkyHelpTeam what exactly am I paying for? Our broadband has been down since 3pm... This is ridiculous 😒

  • mrlouismoore Louis Moore (@mrlouismoore) reported from Bargoed, Wales

    @craigreddy @SkyUK One of the boys suggested it to me, pal. Never thought of going with them but he said he’s never had a problem and signal has never dropped. Get a £70 reward voucher as well apparently!

  • David_Moose It's a Moose and a Sloth 🚲🚴🍷🍺🏉 🎸🎶🌈🎻🦥🪕 (@David_Moose) reported from Penarth, Wales

    Anyone else @SkyHelpTeam TV down?

  • Dimclem_ 🏴󠁧󠁢󠁷󠁬󠁳󠁿Claire🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Dimclem_) reported from Cardiff, Wales

    @SkyHelpTeam it is not even 14 days since I joined Sky and my Q box has to be replaced. Do you think this is acceptable? I look forward to hearing how you intend to compensate me for the inconvenience and poor ‘service’.

  • StaceyWorboys Stacey Worboys (@StaceyWorboys) reported from Pontypridd, Wales

    @SkyHelpTeam is there issues with using the SkyGo app on iPhone? I’ve been unable to use it for a few weeks now. Doesn’t do anything when I try to watch something, just black screen with loading cog.

  • t1mlea Tim Learmonth (@t1mlea) reported from Tylorstown, Wales

    I swear we need to change ISP and TV providers. Nearly all of our channels don't get signal all of a sudden and the apparently 30Mbps Internet keeps cutting out. Doing my head in now @SkyUK

  • peedeejay Phil Jones 💙💛 (@peedeejay) reported from Bargoed, Wales

    @SkyHelpTeam how much longer do we have to wait for you to sort your outage problem 🤬🤬

  • kirkyboy79 captains log (@kirkyboy79) reported from Cardiff, Wales

    Listening to the @SkySports commentary yesterday you should hang your heads in shame every 2 minutes biased to sheff utd it was embarrassing.i mean #nffc stuffed em and there was no great accolade for us .they where hoping the blades would score.hope we stuff on tues

  • Topcat2512 MarkH (@Topcat2512) reported from Bridgend, Wales

    Avoid #Skystore at all cost's. I rented a movie. But I had to interrupt watching it. When I went back to view it. I unfortunately pressed the wrong option by mistake. And ended up buying it as well. I contacted @SkyUK to explain and ask for a refund. 1/2

  • Tayles1985 Christ pher Tayl r (@Tayles1985) reported from Bridgend, Wales

    @SkyHelpTeam The entire street is down. Two days now.

  • Riddy81 Riddy 🇬🇧 🦢🦢🦢🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Riddy81) reported from Cardiff, Wales

    If @SkySports don't show the south wales Derby, I swear I will cancel my sky subscription and going forward i will stream every game illegally to as many people as I can fit in my front room.. sort it out

  • timscoreboard Tim Powell Legacy Supporter of 40 years (@timscoreboard) reported from Taff's Well, Wales

    @maxwoody84 @Utd_76 @SkySports Cancel the subscription and tell them why when asked. It's what I did

  • neil_roberts_ Neil (@neil_roberts_) reported from Cardiff, Wales

    Sky Broadband is shite @SkyHelpTeam I have ultrafast plus and yet download speeds are way below what you say, streaming is slow and the wifi doesn’t reach every room. Talking to someone about it is a 45 minute wait. What’s the point? Useless

  • thomjamesmcc Thom (@thomjamesmcc) reported from Cardiff, Wales

    Is Sky Mobile service always terrible in Cardiff? None of my apps (including the most important ones 👀) aren’t working!! @SkyHelpTeam

  • Tayles1985 Christ pher Tayl r (@Tayles1985) reported from Bridgend, Wales

    @SkyHelpTeam Have done all of that the issue is intermittent

  • berts_back Berts Back 🇧🇧 (@berts_back) reported from Cardiff, Wales

    @SkyHelpTeam @WeAreOpenreach Somebody is lying again 2nd visit today & fibre still won’t be fitted until another visit. So that will be 3 visit 3 appointments. Getting pissed off now was told it will be sorted today🤬will definitely be looking for a refund as service is 💩

  • mattaddicott Matt Addicott (@mattaddicott) reported from Mountain Ash, Wales

    @SkyHelpTeam broadband down CF45 South Wales ?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Kaisal82 Kai's Prints (@Kaisal82) reported

    @SkyHelpTeam Yeah mobile issues in my area. Intermittent reception.

  • s23lgn Scotty (@s23lgn) reported

    @SkyHelpTeam any news on the fix? Still down in Cheshire…

  • MrsEdmunds07 Emma Edmunds (@MrsEdmunds07) reported

    @SkyUK @SkyHelpTeam why can’t I make any calls again with your service. This is extremely inconvenient and becoming a bit of a regular problem.

  • Toastmanpa Toastman from Philly (@Toastmanpa) reported

    @SkySports Why? I thought Simmons had mental issues. He can't play for Portland. Is there something magical in the water or air, where the mental issues go away at Portland?

  • bigstevie1981 stephen m hartshorn (@bigstevie1981) reported

    @SkyUK is there’s issues in Ayrshire area as I can’t call or receive text using my sky mobile

  • DellyCampbelly Adele Campbell (@DellyCampbelly) reported

    @SkyHelpTeam @Missamypacey_93 I've had no network for hours now. Happens every other week.

  • opeth12ps5 opeth12 (@opeth12ps5) reported

    @SkyHelpTeam hi sim displaying not registered on network. Is this because of the outage or something else? Thanks

  • amyscho Ames (@amyscho) reported

    @SkyHelpTeam broadband has been down since Friday. Was told two working days. Expecting back up today. Need it back up and running. 30min wait to speak to advisor on phone. Any updates you can provide please? This is the second broadband disruption we’ve had in as many months.

  • Chris_c23 Chris Carroll (@Chris_c23) reported

    @SkyHelpTeam No mobile service in Glasgow for last few hours

  • ecoscientistxx Natasha-Lee (@ecoscientistxx) reported

    @hvnakenchii @SkyHelpTeam Defo at sky’s end I’ve done all the trouble shooting. Both my daughters mobiles not connecting either as with a few friends on the network. I can make calls again but still not mobile data