Sky Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (57%)
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TV (18%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent Sky outage reports came from the following cities: Pontyclun, Cardiff, Tonypandy, Pontypridd, Pontypool, Caerphilly, Blackwood, Ferndale, Porth, Aberdare, Bridgend and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Pontyclun |
Wi-fi | |
| Cardiff |
Internet | |
| Tonypandy |
TV | |
| Tonypandy |
TV | |
| Cardiff |
Internet | |
| Pontypridd |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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Cath Colleypriest
(@CathFluffybob1) reported
from
Cardiff, Wales
@SkyHelpTeam Tried this not recognising anything need to print flight tickets ASAP getting no help
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Martin Hole
(@martinhole31) reported
from
Caerphilly, Wales
@SkyHelpTeam @SkyStore I was told this back in February and I still have to purchase the DVD option when buying downloads as my daughter is deaf and requires subtitles. I’m sure I’m not the only person identifying this problem
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Ryan Price
(@ryanprice1927) reported
from
Llantwit Fardre, Wales
Time to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda
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Ellen Parker
(@EllenParker6) reported
from
Cardiff, Wales
@virginmedia 4 month countdown to get rid of you your customer service is beyond rude. Your technical support is lacking in manners and availability. @SkyUK we are on our way back sorry for leaving biggest mistake ever. We may have saved £20 but not worth the shit service
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Lowri Roberts
(@Lowri_Amlwch) reported
from
Cardiff, Wales
Hello @SkyHelpTeam ! I’ve just spoken to your terrible customer service team! The woman couldn’t do “downgrading” or “cancelling” accounts. She couldn’t put me through to anyone either. She offered a tel. number + assured me that they’d be open until 9. They weren’t. She lied! 👎🏼
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Cllr Jonathan Bishop
(@votejonathan) reported
from
Taff's Well, Wales
@afneil The #BBC is a public service broadcaster. It should focus on content the profit-seeking firms like @SkySports would not give airtime to but nevertheless is of importance.
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@SkyUK bag of poo... trying to get onto my skygo and it's bloody telling me I ain't a customer.. over 20yrs I bloody have... 🤬😡
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Thomas David Morgan
(@TomDavidMorgan) reported
from
Pencoed, Wales
******* does the @SkyUK app ever work! Sort it out watched the same bastard advert over an over then freezes!!
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@SkyHelpTeam only been a sky broadband customer for three weeks and it's not as good as talk talk gutted I swapped now.. how do I cancel my broadband
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WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
Never a good experience with @SkyUK locked my account 10 days ago and still getting piss poor customer service!!!
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lou mack
(@louisem82640379) reported
from
Merthyr Tydfil, Wales
@SkyHelpTeam hi I’ve taken Netflix out with you but I can’t login can someone help please
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WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
@andy_alloyd4 @SkyUK It is mate, the customer service is non existent aswell. They need to sort out their training as most of them were clueless.
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Cath Colleypriest
(@CathFluffybob1) reported
from
Cardiff, Wales
@SkyHelpTeam I can’t log into my email it says my password is wrong I followed the help path and it wanted to charge me £4.80
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Andrew Partridge
(@billybollox1980) reported
from
Cardiff, Wales
@TheKopHQ Just seen this on skysports mate not a chance in hell is that happening for that price… I really don’t see the point in pointless bids… it’s like us bidding 15 mil for Van Dijk… ******* stupid offer !!!
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Cath Colleypriest
(@CathFluffybob1) reported
from
Cardiff, Wales
So @SkyHelpTeam I pay u £145 a month no response and no access to help online or phone line
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Steven Pither
(@StevePither) reported
from
Treorchy, Wales
@AshPrice2017 The service from @SkyUK has been good over the last 10 years, but it’s the cost that’s the killer. Unless your a ‘new’ customer then 💷💷💷
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Ben Fowler ⚡
(@bnfwlr1989) reported
from
Cardiff, Wales
Apparently @Cymru (and other home nations) don't deserve to have the highlights for their most recent #EuropeanQualifiers on Sky Go, whilst only England do 🤷 @SkySports force us to buy their packages to watch it, and then can't be bothered to provide a full service.
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Lengg
(@LShimumbi) reported
from
Cardiff, Wales
@SionedHatcher @SkyUK Sky are shit and their employees about as useful as Anne Franks drum kit
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Andrew Hopkins
(@AndrewJHopkins) reported
from
Whitchurch, Wales
@SkyHelpTeam Really disappointed in your customer service today. Andrew on the phone was great, but to wait 6 days for an engineer to fit a new Sky Q box with no TV whatsoever for the family is a disgrace. I only subscribe to #skysports for the cricket and now I will miss #CWC19
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WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
@KathyW1973 @SkyUK Not had any emails for 10 days, they say we need to update our password. Can’t do it online so when we ring them they say our phone/tablet/laptop is the problem. Not getting anywhere!! They’ve always been a shoddy company!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Naden
(@Ratto84) reported
@SkyHelpTeam I have and they have said because I haven't got a line they have had trouble cancelling. I'm not making another call
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Sinnerz
(@sin_photography) reported
@SkyUK Now paying almost £40 per month after a £4 increase. Only option to get charged the same as new customers is to sign your life away for another 1.5 years! Time to move elsewhere with a faster service without getting ripped off by Sky!
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nicoladolan
(@Nicoladolan69) reported
@SkyHelpTeam I need to speak to someone ASAP but never get through yo them on hold for ages and get cut off
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Paul
(@8gzd8k76nM) reported
@heath9999 @SkyHelpTeam Why on earth have you decided to pay for a premium tv service when you are on benefits. Absolutely disgusting you leach. Horrid that my taxes are being pissed away for you to sit on your fat lazy arse at home watching a luxury TV service. Get out and work like the rest of us
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Paul
(@8gzd8k76nM) reported
@steve1865coyh @SkyHelpTeam @skytv I mean if you want the product then you've got to pay the price? Its not really that hard of a concept to understand. And yes its a tough economic time and if you can't afford it anymore then you should cancel and live with in your poverty means Stevie
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Mr395008
(@Mr395008) reported
@SkyHelpTeam hello, my Nan has joined sky broadband. You were supposed to instal / activate yesterday but she still hasn’t got anything. She’s tried calling but no answer, can you help?
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MOD RED
(@ModReds) reported
@SkyHelpTeam Doesn't work still can't pair with my TV.
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Scott 🇺🇦
(@scottyp1982) reported
@SkyHelpTeam Hi. Just to make you aware after trying numerous times to place an order and then speaking to someone on the phone they will not provide WiFi boosters, even though advertised on the website. This is disappointing, especially as we were willing to pay for the service
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Laura Creaven
(@lauracreaven) reported
@SkyHelpTeam my remote has been replaced - what should I do with the broken one? (Like do you want it back or should I put it in electronics recycling etc)
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Paul Shotton
(@PlexShaw) reported
@SkyHelpTeam Haha, no worries. I wonder whether it might be because I’m not logged into P+ on a Sky device. Either way, just wanted to make sure it wasn’t a wider issue (and I’ve blocked the guy who decided to chip in with his unwanted opinion).