Sky Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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Wi-fi (13%)
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TV (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Hengoed, Abertillery, Pontypridd, Aberdare, Caerphilly, Bridgend, Penarth, Tonypandy, Mountain Ash, Pontyclun, Bargoed and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Hengoed |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Phone | |
| Hengoed |
TV | |
| Abertillery |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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david
(@david_batey19) reported
from
Mountain Ash, Wales
@SkySports More bad news
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Neill Owen
(@newollien) reported
from
Bridgend, Wales
Hi 👋 @SkyHelpTeam - is this number connected with your Sky Broadband Tech Team ? 01644702597 - Just had someone cold call me saying they’re from Sky Broadband Tech Team offering to help maximise my connection speeds after noticing dropouts ??
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?
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Michelle Everitt
(@ShellEve73) reported
from
Price Town, Wales
@SkyHelpTeam is there a problem in Bridgend area no WiFi since around 9pm ? #skybroadband
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Gareth Alan
(@GenghisCANN) reported
from
Merthyr Tydfil, Wales
@SkyUK is there am issue with sky broadband this evening? My connection has been rubbish for several hours now!
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gerald davies
(@gerry_tudor) reported
from
Cardiff, Wales
@SkyHelpTeam I think there’s a problem in my area, help.. !!
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Louise Watkins
(@besley1976) reported
from
Cefn-coed-y-cymmer, Wales
@SkyHelpTeam really disappointed with the worse service ever no one can help me on the phone such a disappointment
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam how to watch catch up I’ve done everything on the app not able to do this yet I’m paying for this service
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Paul Smith
(@PaulSmith83) reported
from
Mountain Ash, Wales
@SkyHelpTeam can someone help me out please? I am speaking to someone called Aaron who is insisting on not helping me! Paying £42 a month for 2.5mbs broadband. He admits there’s a fault but won’t do anything about it.
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Young Ones Clubs Ltd.
(@Youngonesclubs) reported
from
Pentyrch, Wales
@skyhelpteam I have had poor WiFi coverage at my home for months, I have tried calling but as I am not vulnerable or Over 70 I can not get help. I have tried all the tips on website, It needs a booster. Can you please help?
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Mat Seymour
(@Mat_Seymour) reported
from
Cardiff, Wales
Hi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
My broadband is awful @SkyHelpTeam.
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam Does not solve my issues
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam how come you can only offer me a basic broadband but BT can offer me two speeds over fibre? Am I missing something or are they slow in telling you they’re upgraded?
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
******* @SkyUK hub not working again, this daily occurrence @skyhelpteam doesn't half help my complaint with @ofcom
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?
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Glennerboy
(@glennerboy) reported
from
Bridgend, Wales
@SkyHelpTeam hi internet down in the Bridgend area how long is it going to take to fix. It’s been shocking over the last few days. Sort it out.
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Henry Field Assoc CIPD
(@henryf2409) reported
from
Cardiff, Wales
Helped my nan sort her @SkyUK bill today. really helpful service happy with the outcome... But she's in her 70s and has been allowed to have her bills increase to between 130-160 per month for over 2 years... Surely Safeguarding volunerable customers should stop that happening!?
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Rebecca Cogbill
(@beccacogbill) reported
from
Coychurch Lower, Wales
@SkyHelpTeam Been having problems over the last 3 months with my signal losing.. it can take over an hour to come back.. plus got no signal upstairs in my property... anyway to help?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jav Mohsin
(@Raysjav) reported
@SkyHelpTeam broadband down since 18:31 on 5 December in Barking. This also happened on 2 December. What was behind fault on 2 December and are these incidents related? When will broadband be fixed?
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Madhu
(@madhuams) reported
@SkyHelpTeam Whats the update and ETA, down more than 15hrs now
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Michael whitehouse
(@Michaelwh24) reported
@Suujii_C @BaggiesR @SkySports Conclusive proof Albion fans will accept any old **** that the club serve up.
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Micky_k
(@Mr_K1985) reported
from
London, England
@SkyHelpTeam Do you believe that's an exceptable answer? That I have to chase a service I pay for to find out if your fixing your issue, is this problem being fixed currently? If so what Is the approximate time frame?Also will my bill reflect the downtime this provider had given me?
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josh
(@josh9171) reported
@SirWestoftheHa1 @SkyHelpTeam Yes been down for 18 hours now
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AFIAAA 🇮🇹🇬🇭
(@Ohemaaraff) reported
@SkyHelpTeam Compensation should start from now. It’s been 15 hours without internet at my home it has affected my day and my meetings as I work from home. If the outage in my area has already been worked on why is it still not working? This is unacceptable! 15 hours !!!
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James..
(@JDSummerfields) reported
@SkyHelpTeam morning, how do I actually speak to some one on the phone about issues with my sky account???
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josh
(@josh9171) reported
@SkyHelpTeam Where have you run off to now ? Internet still down after 17 hours
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Facial
(@MynameisIain) reported
@DonBeanleone @kizaer @SkySports My daughter has been brought up to believe that R*ngers is a bad word (and rightly so). This does bring issues when she wants to watch Rainbow Rangers on Netflix though.
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LikeAVirgil 🔴🐝🕷🦔
(@virgil_like) reported
@iqratehreem21 @SkyHelpTeam @SkyUK It's been down in east London since 5:30pm yesterday and is still down. We'd better get money off our bill for this but the sneaky gets website show services as normal so they likely won't have to.