Sky outages and service status in Pontypridd, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 1 outage signal in the last 24 hours around Pontypridd, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Apr 12, 12:57 AM GMT+1.
- Internet (44%)
- Wi-fi (33%)
- TV (17%)
- Total Blackout (6%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 12: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Pontypridd, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Caerphilly, Bridgend, Blackwood, New Tredegar, Hengoed, Treharris, Pontypridd, Tonypandy, Merthyr Tydfil, Mountain Ash, Pontyclun, Porth, Bargoed, and Ferndale.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Internet | 20 hours ago |
|
Caerphilly
|
Wi-fi | 5 days ago |
|
Cardiff
|
Wi-fi | 6 days ago |
|
Cardiff
|
Internet | 6 days ago |
|
Bridgend
|
TV | 9 days ago |
|
Bridgend
|
TV | 10 days ago |
Nearby cities with recent reports
3 recent signals
1 recent signals
Community Discussion
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Sky Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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Colmitchell🏴 (@Colmitchell1) reported from Tylorstown, Wales@SkyHelpTeam my landline and broadband are not working again, I’ve tried to call and been on hold for 45 mins. It has not been working probably since Xmas
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Kathryn Foot 🏴 (@KathrynFoot) reported from Llantwit Fardre, Wales@SkyHelpTeam not impressed - called to recontract. Was made a decent offer but told I have to pay a £20 admin fee for the privilege of entering into another 18 month contract with you. Been with you for 21 years. Time to cancel?
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Colmitchell🏴 (@Colmitchell1) reported from Tylorstown, Wales@SkyHelpTeam internet down in CF43 AGAIN
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Tania Davies (@TanJanDav) reported from Cardiff, Wales@SkyHelpTeam They cut me off after they send a text!!! So frustrating. I am calling the published customer service number!!! I have tried all suggested directives in the website I just need help from a human !!
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Kelly ladd (@kellyladd78) reported from Cardiff, Wales@SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?
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Tim Learmonth (@t1mlea) reported from Tylorstown, WalesI swear we need to change ISP and TV providers. Nearly all of our channels don't get signal all of a sudden and the apparently 30Mbps Internet keeps cutting out. Doing my head in now @SkyUK
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Laura-Rose 🏴🏳️🌈 (@laurarose13521) reported from Cardiff, Wales@SkyHelpTeam I know how to pay my bill my issue is with the text to verify the payment it can’t go through because my phone cut off
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Andrew Newman 🏴 (@andyn63) reported from Cardiff, Wales@SkyHelpTeam Hi sky. Our internet is not working and neither is it working for several of my neighbours. Any news on what’s going on? Thanks. CF5 6XR. 👍🏼
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jason fenard (@jason_fenard) reported from Cardiff, WalesAnyone else in the Cardiff area having @SkyUK internet problems? We have had no internet connection since yesterday. Some online sources reporting widespread outage but Nothing official on Sky site that I can find?
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Richard A. Hughes (@ricardofodol) reported from Llanharan, WalesVery excited to be getting FTTP...fibre broadband... to the property Monday...years of intermittent issues hopefully gone...150 Mbps here we come @SkyUK
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captains log (@kirkyboy79) reported from Cardiff, WalesListening to the @SkySports commentary yesterday you should hang your heads in shame every 2 minutes biased to sheff utd it was embarrassing.i mean #nffc stuffed em and there was no great accolade for us .they where hoping the blades would score.hope we stuff on tues
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Steven Pither (@StevePither) reported from Treorchy, WalesAnyone else's @SkyUK broadband down in the #Rhondda #SouthWales area? @SkyHelpTeam
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David Goddard 🏴 (@DaioGoddard) reported from Treharris, Wales@SkyHelpTeam im disgusted what youve done to my tv background. Absolute disgrace. How do i make a complaint?
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Ross Pearce (@MRosspearce) reported from Cardiff, Wales@SkyHelpTeam Hello, I just want to register a problem with my Sky Q box. It is noisy and needs regular re booting.Also the connection with the mini box is unreliable. I would like an engineer to call but don’t want that to happen during the Covid pandemic.
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales@SkyHelpTeam They’ve resent the setting but apparently can take 4hrs. So waiting … 3rd issue in as many weeks.
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Berts Back 🇧🇧 (@berts_back) reported from Cardiff, Wales@SkyHelpTeam @WeAreOpenreach Somebody is lying again 2nd visit today & fibre still won’t be fitted until another visit. So that will be 3 visit 3 appointments. Getting pissed off now was told it will be sorted today🤬will definitely be looking for a refund as service is 💩
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ⓛⓔⓔ ⓙⓞⓝⓐⓣⓗⓐⓝ (@leejonathan) reported from Newbridge, Wales@SkyHelpTeam shockingly bad service on the phone trying to upgrade to skyQ but found out you’ve been upgrading our service with sports channels & kids channels and we’ve never agreed to these. need to cancel & get refunded as well as move to skyQ.
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Owen Crote (@owencrote) reported@SkySportsGolf @SkyHelpTeam sort out your masters coverage. Audio is a second ahead of the video. Exact same problem yesterday
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Mark B (@mbanfield86) reported@SkySportsGolf @SkySports @NOWTV Why is your coverage of the Masters so poor!? Constantly freezing and breaking up where you get no actual consistent decent coverage!!! absolute useless
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Steve (@SteveArsenal76) reported@SkySports why, when the masters is on, are you showing interviews instead of the golf! We don’t care about this other ****, put the ******* golf on! @SkySportsGolf
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Paul Wallis (@SpursyCasLad) reported@Reg78910 @SkySports Why? Can’t I comment on something else apart from how much **** we are in?
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Bab'Nxumalo (@NyakubayoN) reported@FabrizioRonald0 @NechIssa @SkySports It had to be against my poor Arsenal 😭 the juju we have it's not leaving us soon
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Alex C (@McDoogan83) reported******* this @SkySports commentary is bloody awful. "Well its outside the box" doesn't matter you melt its still a foul and should be a free kick. So biased and not even trying to hide it. Got his tongue up Brobbey's arse too. Bell end #Spurs
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RB (@RB202301) reported@SkyHelpTeam Sky Q unusable now. Freezing, Called for help agent keeps pushing glass and puck for MORE Money per month. 27 years with you but not long left. Sick of non caring agents and seriously, can you STOP THE CALL CENTRE READING A SCRIPT. Consider this a complaint.
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DEAN CHOHAN (@DEANCHOHAN) reportedCommentator on the Spurs game today on @SkySports is a right hater like he really wants us to go down like the rest of them
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Ham ⭐⭐ #FBPE 🏴🇪🇺 🇵🇸🍉 (@HAMM8R) reported@SkySportsGolf Why am I paying a fortune for SkySports when the channel is having AWFUL reception and technical problems???
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Archimedes | Project DELPHI (@Delphi_Archie) reported@RikkiClarke81 @SkySports He was a **** player when he was good. He has to stay relevant somehow. Token.