Sky Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 23: Problems at Sky
Sky is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent Sky outage reports came from the following cities: Caerphilly, Cardiff, Merthyr Tydfil, Blackwood, Pontypridd, Mountain Ash, Pontyclun, Porth, Hengoed, Bridgend, Bargoed, Ferndale, Tonypandy, Pontypool and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Total Blackout | |
| Cardiff |
Wi-fi | |
| Cardiff |
Wi-fi | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Merthyr Tydfil |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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MarkH
(@Topcat2512) reported
from
Bridgend, Wales
Avoid #Skystore at all cost's. I rented a movie. But I had to interrupt watching it. When I went back to view it. I unfortunately pressed the wrong option by mistake. And ended up buying it as well. I contacted @SkyUK to explain and ask for a refund. 1/2
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Tim Learmonth
(@t1mlea) reported
from
Tylorstown, Wales
I swear we need to change ISP and TV providers. Nearly all of our channels don't get signal all of a sudden and the apparently 30Mbps Internet keeps cutting out. Doing my head in now @SkyUK
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It's a Moose and a Sloth 🚲🚴🍷🍺🏉 🎸🎶🌈🎻🦥🪕
(@David_Moose) reported
from
Penarth, Wales
Anyone else @SkyHelpTeam TV down?
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jason fenard
(@jason_fenard) reported
from
Cardiff, Wales
Anyone else in the Cardiff area having @SkyUK internet problems? We have had no internet connection since yesterday. Some online sources reporting widespread outage but Nothing official on Sky site that I can find?
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newman40
(@newman40) reported
from
Merthyr Tydfil, Wales
Getting very bored of this #FSG selling #LFC and Bellingham and all the other **** now if im honest. Unless i see it on Skysports news im not even going to acknowledge it. Rant over 😠
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Tim Powell Legacy Supporter of 40 years
(@timscoreboard) reported
from
Taff's Well, Wales
@maxwoody84 @Utd_76 @SkySports Cancel the subscription and tell them why when asked. It's what I did
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Matt Addicott
(@mattaddicott) reported
from
Mountain Ash, Wales
@SkyHelpTeam broadband down CF45 South Wales ?
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Emma 🏳️🌈🏳️⚧️🖤🇪🇺🏴
(@EmmaLouiseTho13) reported
from
Mountain Ash, Wales
@SkyHelpTeam what exactly am I paying for? Our broadband has been down since 3pm... This is ridiculous 😒
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Christ pher Tayl r
(@Tayles1985) reported
from
Bridgend, Wales
@SkyHelpTeam can you tell me what is going on with the Internet in Bridgend South Wales?? Two days it's been down now.
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Berts Back 🇧🇧
(@berts_back) reported
from
Cardiff, Wales
@SkyHelpTeam @WeAreOpenreach Somebody is lying again 2nd visit today & fibre still won’t be fitted until another visit. So that will be 3 visit 3 appointments. Getting pissed off now was told it will be sorted today🤬will definitely be looking for a refund as service is 💩
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Stacey Worboys
(@StaceyWorboys) reported
from
Pontypridd, Wales
@SkyHelpTeam is there issues with using the SkyGo app on iPhone? I’ve been unable to use it for a few weeks now. Doesn’t do anything when I try to watch something, just black screen with loading cog.
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Neil
(@neil_roberts_) reported
from
Cardiff, Wales
Sky Broadband is shite @SkyHelpTeam I have ultrafast plus and yet download speeds are way below what you say, streaming is slow and the wifi doesn’t reach every room. Talking to someone about it is a 45 minute wait. What’s the point? Useless
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Christ pher Tayl r
(@Tayles1985) reported
from
Bridgend, Wales
@SkyHelpTeam The entire street is down. Two days now.
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captains log
(@kirkyboy79) reported
from
Cardiff, Wales
Listening to the @SkySports commentary yesterday you should hang your heads in shame every 2 minutes biased to sheff utd it was embarrassing.i mean #nffc stuffed em and there was no great accolade for us .they where hoping the blades would score.hope we stuff on tues
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Louis Moore
(@mrlouismoore) reported
from
Bargoed, Wales
@craigreddy @SkyUK One of the boys suggested it to me, pal. Never thought of going with them but he said he’s never had a problem and signal has never dropped. Get a £70 reward voucher as well apparently!
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Mark Shepherd
(@markshepherd) reported
from
Newbridge, Wales
Thanks @skyuk! Been waiting 12 days for an engineer and then this morning he doesn’t turn up. Next available appointment now is the 5th January which if I miss, cancel or reschedule may cost me £25 🤬 Netflix it is for Christmas then. Merry Christmas @SkyHelpTeam
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Phil Jones 💙💛
(@peedeejay) reported
from
Bargoed, Wales
@SkyHelpTeam how much longer do we have to wait for you to sort your outage problem 🤬🤬
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Thom
(@thomjamesmcc) reported
from
Cardiff, Wales
Is Sky Mobile service always terrible in Cardiff? None of my apps (including the most important ones 👀) aren’t working!! @SkyHelpTeam
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🏴Claire🏴
(@Dimclem_) reported
from
Cardiff, Wales
@SkyHelpTeam it is not even 14 days since I joined Sky and my Q box has to be replaced. Do you think this is acceptable? I look forward to hearing how you intend to compensate me for the inconvenience and poor ‘service’.
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Andrea Williams
(@Amdreaw) reported
from
Pontypridd, Wales
@GNev2 @SkySports Oh yeah how embarrassing is this game absolutely disgraceful never seen such a disgraceful bunch as today .😡😡😡😡😡😡
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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kim
(@kim33926033) reported
@Julesbjules21 @SkyHelpTeam @sky This is so bad. Terrible customer care
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Phil Lees
(@PhilLees77) reported
@SkyHelpTeam Morning, not sure if this is really the right department, but I'm having trouble downloading the latest episode of Yellowstone off of Paramount+. It starts to download but comes up as fail. All other's download okay so I'm assuming it's a fault with that episode.
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Chris Atterbury 🏴
(@chris_atterbury) reported
@8gzd8k76nM @SkyHelpTeam I have 3 😕. Been alright until about 2 days ago. Must say never had issues with BT and kind of regret moving.
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Christina Day
(@CDay1597) reported
@SkyHelpTeam I took a free 4 week sky movies trial with the option to carry it on for 6 months at a reduced rate without a contract. I don't want to do this, but I can't see an option to cancel in the app. Is it hiding somewhere I can't see? Can you help at all? Thanks.
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Matt FarringtonSmith
(@helloMFS) reported
@SkyHelpTeam Thanks Ross, but that's not a great customer experience... Having to scroll for 30secs+ to get to "T" in the alphabet. Why doesn't the search work as it should?
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kevin dunham
(@kev2776) reported
@SkyHelpTeam so is it right that if I upgrade to sky Q and dont like it I cant revert back to sky hd, a friend has this problem with 2 oaps that cant use it
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scarl
(@scarlbrittain) reported
@SkyHelpTeam intermittent broadband this morning. Please help, service checker says everything is fine but I cannot connect to the internet. Doncaster area
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Kate 🇺🇦
(@strandofgo) reported
@SkyUK Not sure it should take this much work to retrieve something I've bought from a massive company. Pretty sure Sky should be contacting DPD rather than me. I'm the customer??
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Mark Hankin
(@8gzd8k76nM) reported
@extbutterfly @SkyHelpTeam I dont get why you’re complaining. You took out the contract and agreed at that point to any TCs that would apply. You’ve then cancelled during the contract and have issue with that? Insane
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Orient bird ⚽️🍹
(@samw1984) reported
@SkyHelpTeam hello, need your help please, could you advise the best phone number to contact you on to discuss mobile contract / sim only deals. We've been getting calls from you after just viewing your website and want to make sure the calls are genuine.