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Sky outages and service status in Pontypridd, Wales

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 2 outage signals in the last 24 hours around Pontypridd, including 2 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Phone.
  • The most recent signal from this area was received Aug 31, 11:26 AM GMT+1.
  • 33% TV (33%)
  • 30% Internet (30%)
  • 25% Phone (25%)
  • 10% Wi-fi (10%)
  • 3% Total Blackout (3%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 31: Problems at Sky

Sky is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Pontypridd, Wales

The most recent Sky outage reports came from the following cities: Tonypandy, Hengoed, Ferndale, Caerphilly, Blackwood, Mountain Ash, Cardiff, Penarth, Bridgend, Merthyr Tydfil, Pontypool, Bargoed, Treharris, and Porth.

CityProblem TypeReport Time
Tonypandy Internet 7 hours ago
Hengoed Wi-fi 22 hours ago
Hengoed TV 3 days ago
Ferndale Internet 4 days ago
Caerphilly TV 4 days ago
Caerphilly TV 11 days ago

Nearby cities with recent reports

Hengoed

2 recent signals

22 hours ago
Tonypandy

1 recent signals

7 hours ago
Ferndale

1 recent signals

4 days ago
Caerphilly

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • sgeorge0_1
    Steven George (@sgeorge0_1) reported from Merthyr Tydfil, Wales

    @SkyUK poor customer service.

  • peterrobey
    Peter Robey (@peterrobey) reported from Risca, Wales

    @SkyHelpTeam Help needed please, Sky customer is shocking! I was promised a call from Sky technical support tonight at 7pm - no call! Very disappointed! Still no Broadband since installation of new Ultrafast 1. Just disgraceful!

  • Bestyroo
    Shelley Bellamy (@Bestyroo) reported from Dinas Powys, Wales

    @SkyHelpTeam hi we are waiting for our new router dispatched 30 Nov, tracking info says estimated arrival 28Nov. Still not arrived. Are we talking Nov 2021?? because if so, work are going to be super pissed off when I tell them on monday. Help please!! 🙏

  • kellyladd78
    Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?

  • TanJanDav
    Tania Davies (@TanJanDav) reported from Cardiff, Wales

    @SkyHelpTeam They cut me off after they send a text!!! So frustrating. I am calling the published customer service number!!! I have tried all suggested directives in the website I just need help from a human !!

  • ThomasBroad1
    Brother Biscuit (@ThomasBroad1) reported from Cardiff, Wales

    @jacobwyn29 @SkySports @premierleague Photo fix

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • TheRhysDavidson
    Rhys Davidson (@TheRhysDavidson) reported from Cathays, Wales

    @SkySports is **** … 3 sets of adverts during half time!

  • beccacogbill
    Rebecca Cogbill (@beccacogbill) reported from Coychurch Lower, Wales

    @SkyHelpTeam Been having problems over the last 3 months with my signal losing.. it can take over an hour to come back.. plus got no signal upstairs in my property... anyway to help?

  • IDRIVECYMRU
    Mr Idrive (@IDRIVECYMRU) reported from Llantrisant, Wales

    @SkyHelpTeam are you having problems in the Llantrisant area (CF72) we have no WiFi

  • Gailt31
    GForce (@Gailt31) reported from Cardiff, Wales

    @SkyHelpTeam any update on when Cardiff broadband service will be restored? This has been going on since yesterday evening

  • WelshBish
    Tim Bishop (@WelshBish) reported from Maesycwmmer, Wales

    @SkyHelpTeam do you offer any boosters for WiFi? Im@just 4 meters away from the router in another room and it’s so slow

  • alunT
    Alun Thomas (@alunT) reported from Cardiff, Wales

    It has been down for over 12 hours now @SkyHelpTeam when should i expect my broadband, security, ring doorbell and Sky Q box to be up and working? #skydown #skybroadband

  • KathrynFoot
    Kathryn Foot 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@KathrynFoot) reported from Llantwit Fardre, Wales

    @SkyHelpTeam Fine. You’ve lost a customer.

  • Tayles1985
    Christ pher Tayl r (@Tayles1985) reported from Bridgend, Wales

    @SkyHelpTeam Have done all of that the issue is intermittent

  • JamesHenryEades
    ✈TheConcordeSpiritPsychicMedium✈ (@JamesHenryEades) reported from Pencoed, Wales

    @SkyHelpTeam my broadband is super slow!! I’m paying for sky ultra fast I’m only getting 33.3 Mb per second 😤 I was getting over 100!!

  • Colmitchell1
    Colmitchell🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Colmitchell1) reported from Tylorstown, Wales

    @SkyHelpTeam internet down in CF43 AGAIN

  • alunT
    Alun Thomas (@alunT) reported from Cardiff, Wales

    @SkyHelpTeam How can you not provide 24 hours support? There is obviously a national #sky crisis #skydown

  • kirkyboy79
    captains log (@kirkyboy79) reported from Cardiff, Wales

    Listening to the @SkySports commentary yesterday you should hang your heads in shame every 2 minutes biased to sheff utd it was embarrassing.i mean #nffc stuffed em and there was no great accolade for us .they where hoping the blades would score.hope we stuff on tues

  • JamesHenryEades
    ✈TheConcordeSpiritPsychicMedium✈ (@JamesHenryEades) reported from Abercynon, Wales

    @SkyHelpTeam Any idea when my broadband will be back on please? So frustrating paying for a substandard service 😤

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • sanatkhan1
    Sana Tariq (@sanatkhan1) reported

    @ayeshaijazkhan @SkySports I don't understand your problem. He is a legend they aired an interview about him. Who are you to care or comment ? Sorry if you or the people who pay you don't have the same status. Live with it. In fact talk about PIMS on your platform maybe that will make your voice worthy

  • AdhamEiraky
    Adham Eiraky (@AdhamEiraky) reported

    @SkySports I don’t give a **** about the club money or financials - I want to win and I want trophies - but 8M to sell Jesus is just a joke! Big joke we suck in sales!!!! #Arsenal #Berta #Arteta

  • Bradzdk52
    Brad (@Bradzdk52) reported

    @DanLang12 @SkySports It’s nothing new mate, we had to watch Carragher run down from the gantry to give Salah a hug after being on co-commentary at St. Mary’s. **** the lot of them.

  • malma421
    Malma42 📚 📺 ⚽️ 🎶 (@malma421) reported

    @TheClubLiveTw @SkySports Sky Sports need ti get rid of this **** show with idiots who know nothing about football

  • mptvghana
    MPTV GHANA (@mptvghana) reported

    @SkySports This is a diversion of the loss yesterday. The team lacks spirit, cohetion and character. Too selfish and immature players. So far the weakest defence in the 2026/27 season. All goals were pure defensive errors. Now that kudus is back let's see xavi

  • whatupyo84
    David (@whatupyo84) reported

    @CmHazza @SkyHelpTeam I hate sky Q. It blew up my tv HTMI port and the replacement box doesnt work. Its just a bit of plastic next to my tv that I use to rest pc games on.

  • AdewumiRydone
    Ade Gaspar (@AdewumiRydone) reported

    This page is awful. Really hate engagement farming. Lifted the clip from SkySports where they made it clear he was talking about padel. See how this moron has captioned it to get engagement.

  • Nicnoo734
    Nicky (@Nicnoo734) reported

    Commentary is so poor and so bias its boring #skysports #cpfc

  • OnlineShoaib
    تیرا پیو (@OnlineShoaib) reported

    @NoorUllahPak @SkySports @PTVSp0rts You *******, when did she say he was completely fit? She just spent a little time with him, he had an eye patch on according to her. She said he looked physically fit. Sometimes a person with stage 4 cancer looks fit, you idiot. Learn something before come to post nonsense on X.

  • allypetrie81
    Ally (@allypetrie81) reported

    @TheClubLiveTw @SkySports Ffs do people pay for that ****?