Sky Outage in Treharris, Merthyr Tydfil County Borough, Wales

Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyUK not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.

Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyHelpTeam not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.

@SkyHelpTeam @glennerboy Good luck getting any support from this lot #Jokers

@SkyHelpTeam Hi The Sky Q voice control has stopped working today. I’ve reset the remote, rebooted the sky box & reset the Internet. Still nothing. Tried my upstairs sky box & the same. Can you confirm if there is a problem. Thanks

@SkyHelpTeam Unable to access my emails since yesterday morning and unable to reset my password. It keeps asking me for the 1st street I lived and won’t accept my answers - tried so many combinations....Please help

So @SkyHelpTeam I pay u £145 a month no response and no access to help online or phone line

@SkyHelpTeam Tried this not recognising anything need to print flight tickets ASAP getting no help

******* does the @SkyUK app ever work! Sort it out watched the same bastard advert over an over then freezes!!

@SkyHelpTeam I can’t log into my email it says my password is wrong I followed the help path and it wanted to charge me £4.80

@SkyHelpTeam only been a sky broadband customer for three weeks and it's not as good as talk talk gutted I swapped now.. how do I cancel my broadband

@andy_alloyd4 @SkyUK It is mate, the customer service is non existent aswell. They need to sort out their training as most of them were clueless.

Hello @SkyHelpTeam ! I’ve just spoken to your terrible customer service team! The woman couldn’t do “downgrading” or “cancelling” accounts. She couldn’t put me through to anyone either. She offered a tel. number + assured me that they’d be open until 9. They weren’t. She lied! 👎🏼

@KathyW1973 @SkyUK Not had any emails for 10 days, they say we need to update our password. Can’t do it online so when we ring them they say our phone/tablet/laptop is the problem. Not getting anywhere!! They’ve always been a shoddy company!

Never a good experience with @SkyUK locked my account 10 days ago and still getting piss poor customer service!!!

Time to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda

@SkyHelpTeam hi I’ve taken Netflix out with you but I can’t login can someone help please

@TheKopHQ Just seen this on skysports mate not a chance in hell is that happening for that price… I really don’t see the point in pointless bids… it’s like us bidding 15 mil for Van Dijk… ******* stupid offer !!!

@afneil The #BBC is a public service broadcaster. It should focus on content the profit-seeking firms like @SkySports would not give airtime to but nevertheless is of importance.

@SionedHatcher @SkyUK Sky are shit and their employees about as useful as Anne Franks drum kit

@SkyHelpTeam @SkyStore I was told this back in February and I still have to purchase the DVD option when buying downloads as my daughter is deaf and requires subtitles. I’m sure I’m not the only person identifying this problem

Apparently @Cymru (and other home nations) don't deserve to have the highlights for their most recent #EuropeanQualifiers on Sky Go, whilst only England do 🤷 @SkySports force us to buy their packages to watch it, and then can't be bothered to provide a full service.

@SkyUK bag of poo... trying to get onto my skygo and it's bloody telling me I ain't a customer.. over 20yrs I bloody have... 🤬😡

@Adz10Zak @SkySportsPL @SkySports Exactly, both shit

@AshPrice2017 The service from @SkyUK has been good over the last 10 years, but it’s the cost that’s the killer. Unless your a ‘new’ customer then 💷💷💷

@SkyHelpTeam Really disappointed in your customer service today. Andrew on the phone was great, but to wait 6 days for an engineer to fit a new Sky Q box with no TV whatsoever for the family is a disgrace. I only subscribe to #skysports for the cricket and now I will miss #CWC19

@virginmedia 4 month countdown to get rid of you your customer service is beyond rude. Your technical support is lacking in manners and availability. @SkyUK we are on our way back sorry for leaving biggest mistake ever. We may have saved £20 but not worth the shit service

Shocking service from @SkyUK - I find an offer that says ends in 7 minutes - I call the number linked and it says that department is closed. Call back before 8pm. It’s 7.52pm. Thanks sky what a pile of ****.

Loving that Man Utd are now seeing the Ole Gunner Solskjaer that we had 9 months of at #Cardiff. The guy is not cut out for management and is getting by on that ******* goal in 99’. He will be the first manger gone next season #ManUtd #manutdvsmancity #SkySports

@SkyHelpTeam This is a problem we have had for years. And everytime I ask for help, it never goes anywhere. This is a general complain about businesses struggling to make money when we haven’t got reliable internet. However I will PM you. Thanks for your response

Surly there must’ve been some money down at a bookies to be DQ’d by biting #PriceAli #Boxing #SkySports

@Doyley25lfc @SkyHelpTeam I have only had Sky Q three weeks and it’s been troublesome so far. Sound dropouts through cinema system, input issues with the box not recognising the input change and now UHD flickering. Plus my subscription has been hiked by £5 a month weeks after upgrading. Poor show.

@SkySportsPL @SkySports Interesting that people jump to conclusions based on media reports who themselves will not be privy to the full facts.Shame it has come to this but rather than make wild and in some cases stupid statements I will await the full facts and pray the club will act equitably.

@RADMags @SkyHelpTeam Cancel, Rich

@GriffinSpurs @SkyUK Haha I don’t feel so bad now 😂😂

@SkyHelpTeam is there a problem with the e-mail as I don’t seem to be able to access mine, it says there is an error on the account

Shocking service from @SkyHelpTeam - if anyone can recommend a decent internet provider I’d appreciate it.

@duncanpoundcake @SkyUK @freesat_tv Best thing we did never looked back Sky is a rip off merchant

@SkyHelpTeam Very much so. Speeds and jumping up and down but apparently that was to be expected. Thanks very much for the speedy fix.

Fair play to @SkyHelpTeam, called yesterday regards to a broadband issue. They sent an engineer out today and the problem was resolved. No messing around and got a discount on my next bill. Really quite impressed 👍

@SkyHelpTeam Apparently got a speed boost on my ‘fibre’ internet. If anything the speed has gone down!! Rubbish.

So popped onto @SkySportsNews ap today to have a look pre @SixNationsRugby today. The video section @SkySportsRugby has 18 out of 19 video about England. As a @SkySports customer in Wales I find it baffling. @BBCSport far better at spreading coverage @WalesRugby #joke

@SkySports I know let’s show the @RangersFC and @AberdeenFC instead of of @ManCity @Everton clueless nobody wants to watch that shit

The day just goes from bad to worse. Wake up with a huge faceache (I won’t say migraine but it’s sinus pressure) then helping someone to stop being taken for a ride, get home and bloody @SkyUK box not working. The attitude from the Asian call centre made me put the phone down 1/2

@NigelBlues @BBCMOTD @SkySports I quite like her, she raises more valid points than some of the others. It’s just the fact it’s a woman being more knowledgable about football that’s got some people’s backs up. The amount of stick she gets isn’t fair. There are far worst pundits working daily for the BBC/Sky etc

@SkySports **** off. The American football is bad enough. Cat super bowl!! You are ***************.

@thelawns @SkyUK @SkyHelpTeam Yes field based not part of the call centre support

@Mark_Hus @SkySports Souness has got a proper problem with Pogba. It's weird

@michaelck1972 @Bateseyboy @TerryMordecai1 @SkySports @SkyUK Hope so. But the idea that competition makes things cheaper is fake. All it does is require multiple subscriptions. I don't pay for BT (use dad's stream login) because the CL is mostly boring and they always have the "last choice" prem games. Watch the price of Prime jump next yr

@michaelck1972 @Bateseyboy @TerryMordecai1 @SkySports @SkyUK That's fair enough. But that's a different issue to just the cost. I also watch A lot of NFL/WWE/F1/Rugby on Sky, plus the ability to record and on-demand. I *would* cancel if Man Utd sold a " TV Season Ticket" and I think that will happen eventually.

@afcbournemouth 3 @WatfordFC 3 half time and @SkySports gives us this pile of shit #NEWMUN what a waste of money

@SkySportsPL @SkySports Would have hated to see something like this given against @Chelsea but didn’t ManC have a goal scratched for a similar incident. #noconsistency

@TheKopMagazine @SkySports So lazy @SkySports Poor. I pay a lot of subscription for this!

@Stevens19871810 @pincher_richard @SkySportsPL @SkySports Even if it's inside, high foot is a indirect set piece. Never penalty.

@SkySportsPL @SkySports Never a hardball

Any known problems on sky mobile in the Sheffield area. @SkyHelpTeam. Woke up this morning to no 4g signal.

@SkyUK why is ur wifi so crap

@MattiFlint @JoannaScanlan @SkyUK @NetflixUK @Mellor76 Total BS to cancel this!🇨🇦

@ianwood1 @RobSwain92 @Carabao_Cup @NewportCounty @LincolnCity_FC @WestHam @Everton @SkySports Who do you support

@The_70s_Guy @SkyUK Vodafone are just as shit

@77thomo @SkySports The same fickle ******* saying VAR is shit are the ones last year saying they can't wait for it to be brought in to stop Liverpools 'cheating'. Full of shit, the lot of them.