Sky Outage Report in Treharris, Merthyr Tydfil County Borough, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Treharris, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Treharris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 09: Problems at Sky
Sky is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Treharris, Merthyr Tydfil County Borough, Wales
The most recent Sky outage reports came from the following cities: Caerphilly, Mountain Ash, Cardiff, Pontyclun, Porth, Blackwood, Pontypridd, Hengoed, Bridgend, Bargoed, Ferndale, Merthyr Tydfil, Tonypandy, Pontypool and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd |
Internet | |
| Caerphilly |
Internet | |
| Mountain Ash |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Treharris, Wales
Latest outage, problems and issue reports in Treharris and nearby locations:
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kevin wheeler
(@K_J_Wheeler) reported
from
Cwmbran Central, Wales
Credit where it is due, had outstanding customer service from @Screwfix @SkyUK and @virginmedia this weekend.
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alan edwards
(@efwolf359) reported
from
Merthyr Tydfil, Wales
@SkyHelpTeam think it’s perfectly ok to make a customer wait three weeks for an engineer to visit to fix a totally dead skyQ system
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Thomas David Morgan
(@TomDavidMorgan) reported
from
Pencoed, Wales
Why is @skysports app not working now!
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Lynn Thomas
(@vaynorboy) reported
from
Cefn-coed-y-cymmer, Wales
@Bowfinger1 @DavidJonesSky @SkySports Both sides didn’t have a clue! Two poor sides who gave the ball away too often!
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Cath Colleypriest
(@CathFluffybob1) reported
from
Cardiff, Wales
So @SkyHelpTeam I pay u £145 a month no response and no access to help online or phone line
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@SkyHelpTeam @glennerboy Good luck getting any support from this lot #Jokers
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Gavin Murphy⚽️️👹 🇾🇪
(@gavalar83) reported
from
Merthyr Tydfil, Wales
@SkyHelpTeam can you help me access an old sky email address please
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heathwindowsltd
(@Heathwindows80) reported
from
Taff's Well, Wales
Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyUK not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.
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CatherINe N
(@MissNortonC) reported
from
Cardiff, Wales
Every time Martin Tyler apologises for 'some language you may have heard', I imagine #SkySports viewers up and down the land telling him to effoff. #SuperSunday
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Soteroula Philippou
(@SoteroulaP) reported
from
Cardiff, Wales
@SkyHelpTeam Unable to access my emails since yesterday morning and unable to reset my password. It keeps asking me for the 1st street I lived and won’t accept my answers - tried so many combinations....Please help
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heathwindowsltd
(@Heathwindows80) reported
from
Taff's Well, Wales
Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyHelpTeam not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.
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Sue Stowell
(@sue_stowell) reported
from
Machen, Wales
@SkyHelpTeam Hi The Sky Q voice control has stopped working today. I’ve reset the remote, rebooted the sky box & reset the Internet. Still nothing. Tried my upstairs sky box & the same. Can you confirm if there is a problem. Thanks
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Neil
(@CanIfcking) reported
from
Cardiff, Wales
@rachaelhxx @SkyHelpTeam Ow shit phone them and ask to be put to the teck team thay sort it there end
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Andrew Chinnick
(@AChinnick90) reported
from
Cardiff, Wales
@RSpencer100 @virginmedia @SkyUK Absolutely awful @virginmedia. I’ll be following you to @SkyUK as soon as my contract ends!
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SolicitingFlavours
(@SolicitingFlava) reported
from
Cardiff, Wales
@SkyHelpTeam Refuses to connect and when re - enter passwirs just keeps on stating authenication error or just say "connecting" and never does. This is not an acceptable service.
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sandra burnett
(@sandraburnett3) reported
from
Cardiff, Wales
@AaronNacey @21LVA_linings @Julian_01m @SkySportsPL @ManCity @SkySports I won’t if you get it over the line that was bad last year 7 points up with a game in hand hopefully lesson learnt
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SolicitingFlavours
(@SolicitingFlava) reported
from
Cardiff, Wales
@SkyHelpTeam issues in Llandaff Cardiff with Broadband - no sccess all day today . Please advise as to issue and how to claim refund for lack of service.
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Anthony Pugh
(@antycher) reported
from
Mountain Ash, Wales
@SkyHelpTeam @SkyUK Hi ive done a sky swap but I cant find the order number to claim my free galaxy buds. Help!
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Joe T. Prosser
(@Joetprosser) reported
from
Llanhilleth, Wales
@SkyHelpTeam It's okay. You're doing your best. Customer service is awesome, just inconsistent connections and the fact I've had an engineer out 2x in 2 months is dramatic haha.
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Suzanne Burrows
(@suzyb443) reported
from
Mountain Ash, Wales
@SkyHelpTeam @SkyUK ok, so I want the wifi guarantee, we have fibre max. You sent my husband links and shit but we got nowhere, now, can you tell me what we need to actually get wifi guarantee, at the moment, we are lucky to get it upstairs!!!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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u
(@CraigGr11072322) reported
@SkyHelpTeam No and same old problem again tonight
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John Fitzgerald
(@JohnFit82876419) reported
@AshDiscuss @SkyHelpTeam No. I am bought it on DVD. It is a problem at Sky.
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Chris Day
(@cday1984) reported
@SkyHelpTeam do you know if theres any update on the broadband outage apparent in the wigan area, service status shows its been down since 11am with no update
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Neil Churchill
(@neilgchurchill) reported
from
Forest Row, England
@SkyHelpTeam how can my mum get through to a person to book an engineer? She getting automatic message to use web or mobile but she has neither of those and can't get through to a person who can help
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Craig Hatch ⚒
(@Craig__H__) reported
@robhutc73651570 @SkyUK I'm having the same issue, what's the work around? Been a problem for the last week
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Phil Greenfield
(@fusionlad) reported
@SkyHelpTeam Yes 8 bit gave me 4k stream, minus the HDR. Tried changing back and same message. So seems an HDR issue
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Sharon Jordain
(@Shazzalar1) reported
Please someone help me to speak to someone to cancel my Sky TV! Driving me mad now… @skytv @SkyHelpTeam
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Marc Webster
(@marc_webster) reported
@SkyHelpTeam any resolution to the hundreds of customers (look at Sky community forums) that can’t download box sets and are continually receiving ‘failed’ messages? Can’t get through to help desk as all probably dealing with new customers, leaving existing to fester
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sophie 👄
(@smudgeit123) reported
@SkyHelpTeam why haven't you posted about the on demand and boxset download failing problem... its been nearly 2 weeks and we r all paying for a service we cannot use... not one tweet 😕 sky know its a problem but have done nothing to update the people affected.. not good 😐 😕
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Laura
(@Laura_NomNom) reported
@SkyHelpTeam hi I have two mobile accounts with sky and a TV account. I’ve just purchased a new phone for my son for Xmas with sky. I can’t seem to link any of these account together or track the order for my new phone. Tired all your online help articles, please can you help?