Sky Outage Report in Rhymney, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Rhymney, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Rhymney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 10: Problems at Sky
Sky is having issues since 11:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Rhymney, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Treorchy, Pontypool, Aberdare, Abergavenny, Blackwood, Treharris, Hengoed, Mountain Ash, Ferndale, Cwmbran, Pontypridd, Merthyr Tydfil, Porth, Tonypandy and Abertillery.
| City | Problem Type | Report Time |
|---|---|---|
 Treorchy |
Internet | |
| Pontypool |
TV | |
| Aberdare |
TV | |
| Aberdare |
TV | |
| Abergavenny |
Total Blackout | |
| Blackwood |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Rhymney, Wales
Latest outage, problems and issue reports in Rhymney and nearby locations:
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Sue Stowell
(@sue_stowell) reported
from
Machen, Wales
@SkyHelpTeam Hi The Sky Q voice control has stopped working today. I’ve reset the remote, rebooted the sky box & reset the Internet. Still nothing. Tried my upstairs sky box & the same. Can you confirm if there is a problem. Thanks
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kevin wheeler
(@K_J_Wheeler) reported
from
Cwmbran Central, Wales
Credit where it is due, had outstanding customer service from @Screwfix @SkyUK and @virginmedia this weekend.
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Gavin Murphy⚽️️👹 🇾🇪
(@gavalar83) reported
from
Merthyr Tydfil, Wales
@SkyHelpTeam can you help me access an old sky email address please
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Lynn Thomas
(@vaynorboy) reported
from
Cefn-coed-y-cymmer, Wales
@Bowfinger1 @DavidJonesSky @SkySports Both sides didn’t have a clue! Two poor sides who gave the ball away too often!
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Steven Pither
(@StevePither) reported
from
Treorchy, Wales
@AshPrice2017 The service from @SkyUK has been good over the last 10 years, but it’s the cost that’s the killer. Unless your a ‘new’ customer then 💷💷💷
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@SkyHelpTeam @glennerboy Good luck getting any support from this lot #Jokers
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Anthony Pugh
(@antycher) reported
from
Mountain Ash, Wales
@SkyHelpTeam @SkyUK Hi ive done a sky swap but I cant find the order number to claim my free galaxy buds. Help!
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WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
Never a good experience with @SkyUK locked my account 10 days ago and still getting piss poor customer service!!!
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Joe T. Prosser
(@Joetprosser) reported
from
Llanhilleth, Wales
@SkyHelpTeam It's okay. You're doing your best. Customer service is awesome, just inconsistent connections and the fact I've had an engineer out 2x in 2 months is dramatic haha.
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Suzanne Burrows
(@suzyb443) reported
from
Mountain Ash, Wales
@SkyHelpTeam @SkyUK ok, so I want the wifi guarantee, we have fibre max. You sent my husband links and shit but we got nowhere, now, can you tell me what we need to actually get wifi guarantee, at the moment, we are lucky to get it upstairs!!!
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alan edwards
(@efwolf359) reported
from
Merthyr Tydfil, Wales
@SkyHelpTeam think it’s perfectly ok to make a customer wait three weeks for an engineer to visit to fix a totally dead skyQ system
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WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
@KathyW1973 @SkyUK Not had any emails for 10 days, they say we need to update our password. Can’t do it online so when we ring them they say our phone/tablet/laptop is the problem. Not getting anywhere!! They’ve always been a shoddy company!
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WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
@andy_alloyd4 @SkyUK It is mate, the customer service is non existent aswell. They need to sort out their training as most of them were clueless.
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lou mack
(@louisem82640379) reported
from
Merthyr Tydfil, Wales
@SkyHelpTeam hi I’ve taken Netflix out with you but I can’t login can someone help please
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Matt Lovibond
(@lovibond_matt) reported
from
Risca, Wales
Loving that Man Utd are now seeing the Ole Gunner Solskjaer that we had 9 months of at #Cardiff. The guy is not cut out for management and is getting by on that ******* goal in 99’. He will be the first manger gone next season #ManUtd #manutdvsmancity #SkySports
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Alex Haines
(@AlexHaines5) reported
from
Blaenavon, Wales
@Adz10Zak @SkySportsPL @SkySports Exactly, both shit
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Joe T. Prosser
(@Joetprosser) reported
from
Llanhilleth, Wales
@Deaconboy666 @SkyUK @BT Yeah honestly man that new router hasn't done shit. Changes the 5GHz to a stronger channel but the 5 on it is wack anyway. Also if you notice it is just bad on a daily basis anyway like I could start out at 23 down and it would work its way down to 12... Not good.
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Katy Evans
(@KatyElphaba) reported
from
Porth, Wales
Shocking service from @SkyUK - I find an offer that says ends in 7 minutes - I call the number linked and it says that department is closed. Call back before 8pm. It’s 7.52pm. Thanks sky what a pile of ****.
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Leighton Baller
(@LeightonBaller) reported
from
Penywaun, Wales
Cheers @SkyUK for ruining your app. Bloody stupid. I’m beginning to hate sky. I think I’ll check out @virginmedia instead
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Neil C Robo🏴📷
(@NCRobo) reported
from
Ebbw Vale, Wales
Hey @SkySports WTF is go ng on with the #redbutton 😡😡🤡🤡 loads of usual shite games on apart from ours!!!! @LUFC
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Betsy Tobin
(@betsytobin) reported
@SkyHelpTeam our broadband service was knocked out two nights ago and is still interrupted and we are now being told that we will need to pay for an engineer’s visit on Sunday am to try to fix. Appalling service. We will be leaving Sky ASAP.
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Jerry Lambert
(@Jerrylambert99) reported
@SkyHelpTeam @kittyprice86 Why are you trotting out the same blanket (turn it off, turn it on) response. There is obviously an issue again! Please just acknowledge the fact!
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Laura Gray
(@lawlaw1979) reported
@SkyHelpTeam Yeah I did that! That’s like teaching some to suck eggs when it says there is a problem! Thanks for the usual helpfulness from sky!
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Adeptive
(@adeptivemc) reported
@SkyHelpTeam There is an issue in Portsmouth, what is happening? No amount of restarting my damn router is going to fix this. We will be switching to BT if this isn't sorted.
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BOBSON DUGNUTT
(@jezzurps) reported
After nearly 24 hours down the other day I had a few hours of internet last night. Back down again this morning! FFS what is going on? #skybroadband @SkyHelpTeam
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Rebecca Findlay
(@RebeccaFindlay1) reported
from
Portsmouth, England
@SkyHelpTeam @TylerSinnicks I’m also in Portsmouth and having this issue. That link doesn’t help. Router goes all green, then back to amber for internet and voice every 5/10 mins. Please acknowledge and fix the issue! Getting no work done, it’s infuriating!!
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James Thompson
(@pingu1jt) reported
@SkyHelpTeam It’s resolved now, however when I tried this yesterday I would get a site access problem on my mobile and it would not allow me to check.
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Dave
(@Dave72177294) reported
@Kathbennett17 @SkyHelpTeam Twosayswith intermittent broadband disgusting service called only to be told basically tougher we shouldn't be using domestic broadband to WFH...thank you I'm off to virgin.
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Adam Barton
(@Abarton14) reported
@SkyHelpTeam Wow 19hours response almost as slow as your engineers to fix faults. Also where have you got the name Emma from, shows you really read my message. Can’t wait to leave sky broadband poor service
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johnsmith1986
(@johnsmith19866) reported
@SkyHelpTeam Broadband in ME8 Rainham, Kent area was down yesterday for half of the day, and has just gone down again this morning. That's two days now that I have had to pay for temporary internet access elsewhere.