Sky Outage Report in Rhymney, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Rhymney come from postal codes NP22.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Rhymney, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Rhymney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 14: Problems at Sky
Sky is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Rhymney, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Merthyr Tydfil, Hengoed, Pontypridd, Ferndale, Blackwood, Tonypandy, Mountain Ash, Porth, Tredegar, Rhymney, Pontypool, Cwmbran and Ebbw Vale.
| City | Problem Type | Report Time |
|---|---|---|
 Merthyr Tydfil |
TV | |
| Hengoed |
TV | |
| Hengoed |
Wi-fi | |
| Pontypridd |
Internet | |
| Ferndale |
Internet | |
| Blackwood |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Rhymney, Wales
Latest outage, problems and issue reports in Rhymney and nearby locations:
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kevin wheeler
(@K_J_Wheeler) reported
from
Cwmbran Central, Wales
Credit where it is due, had outstanding customer service from @Screwfix @SkyUK and @virginmedia this weekend.
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Alex Haines
(@AlexHaines5) reported
from
Blaenavon, Wales
@Adz10Zak @SkySportsPL @SkySports Exactly, both shit
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lou mack
(@louisem82640379) reported
from
Merthyr Tydfil, Wales
@SkyHelpTeam hi I’ve taken Netflix out with you but I can’t login can someone help please
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Sue Stowell
(@sue_stowell) reported
from
Machen, Wales
@SkyHelpTeam Hi The Sky Q voice control has stopped working today. I’ve reset the remote, rebooted the sky box & reset the Internet. Still nothing. Tried my upstairs sky box & the same. Can you confirm if there is a problem. Thanks
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WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
Never a good experience with @SkyUK locked my account 10 days ago and still getting piss poor customer service!!!
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Joe T. Prosser
(@Joetprosser) reported
from
Llanhilleth, Wales
@SkyHelpTeam It's okay. You're doing your best. Customer service is awesome, just inconsistent connections and the fact I've had an engineer out 2x in 2 months is dramatic haha.
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Gavin Murphy⚽️️👹 🇾🇪
(@gavalar83) reported
from
Merthyr Tydfil, Wales
@SkyHelpTeam can you help me access an old sky email address please
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Anthony Pugh
(@antycher) reported
from
Mountain Ash, Wales
@SkyHelpTeam @SkyUK Hi ive done a sky swap but I cant find the order number to claim my free galaxy buds. Help!
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Neil C Robo🏴📷
(@NCRobo) reported
from
Ebbw Vale, Wales
Hey @SkySports WTF is go ng on with the #redbutton 😡😡🤡🤡 loads of usual shite games on apart from ours!!!! @LUFC
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Lynn Thomas
(@vaynorboy) reported
from
Cefn-coed-y-cymmer, Wales
@Bowfinger1 @DavidJonesSky @SkySports Both sides didn’t have a clue! Two poor sides who gave the ball away too often!
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WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
@andy_alloyd4 @SkyUK It is mate, the customer service is non existent aswell. They need to sort out their training as most of them were clueless.
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@SkyHelpTeam @glennerboy Good luck getting any support from this lot #Jokers
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Joe T. Prosser
(@Joetprosser) reported
from
Llanhilleth, Wales
@Deaconboy666 @SkyUK @BT Yeah honestly man that new router hasn't done shit. Changes the 5GHz to a stronger channel but the 5 on it is wack anyway. Also if you notice it is just bad on a daily basis anyway like I could start out at 23 down and it would work its way down to 12... Not good.
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Suzanne Burrows
(@suzyb443) reported
from
Mountain Ash, Wales
@SkyHelpTeam @SkyUK ok, so I want the wifi guarantee, we have fibre max. You sent my husband links and shit but we got nowhere, now, can you tell me what we need to actually get wifi guarantee, at the moment, we are lucky to get it upstairs!!!
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Leighton Baller
(@LeightonBaller) reported
from
Penywaun, Wales
Cheers @SkyUK for ruining your app. Bloody stupid. I’m beginning to hate sky. I think I’ll check out @virginmedia instead
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alan edwards
(@efwolf359) reported
from
Merthyr Tydfil, Wales
@SkyHelpTeam think it’s perfectly ok to make a customer wait three weeks for an engineer to visit to fix a totally dead skyQ system
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Melinda Hawthorne
(@finnfrenz) reported
from
Bargoed, Wales
@SkyHelpTeam problems with internet access CF46 which is near Cardiff. Some sites ok others unreachable. Rebooted router and device but no difference.
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Leighton Baller
(@LeightonBaller) reported
from
Penywaun, Wales
@SkyHelpTeam @SkyUK @virginmedia Load of crap. Removed a good application and replaced it with utter crap. Nice move Sky.
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WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
@KathyW1973 @SkyUK Not had any emails for 10 days, they say we need to update our password. Can’t do it online so when we ring them they say our phone/tablet/laptop is the problem. Not getting anywhere!! They’ve always been a shoddy company!
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🎯🎯robert morgan
(@robertm72589070) reported
from
Abertridwr, Wales
@BBC and @SkyUK Your vile and bias attack on Jeremy Corbyn and the @UKLabour. Will come bk to bite you on your arse. I'm not going to pay your licence fee anymore for your spewing of lies. And I'm going to cancel my subscription to the other bias shit. Good day
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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glenn goodey
(@glenntheyid) reported
@SkyHelpTeam Not been great all day in N10 but now its down completely.
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Samantha Humphreys
(@samhartist) reported
@SkyHelpTeam We’ve only been with sky since the summer, this is the second issue of this kind, the first took weeks to sort out- I’m not impressed.
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Andrew Fisher
(@Fi3her) reported
@SkyHelpTeam Broadband has been slow all day and is now down. Unfortunately causing havoc for the kids in lockdown.
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Rachael Colley
(@rachcolley24) reported
@SkyHelpTeam I’m having broadband issues tonight. Good to see this is being acknowledged and investigated on behalf of your customers.
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Nick Athorn
(@Nick_Athorn) reported
@SkyHelpTeam @AndyBoxall There are definitely wider broadband issues since people up and down the country are complaining of no broadband, where’s the updates!! 2 1/2 hrs ago you admitted an issue I’ve had no broadband since 5pm with no info what’s going on.
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Nathan English
(@nath_english) reported
@SkyHelpTeam Paying for Fibre and getting download speeds around 12mb and upload of around 4mb - often unstable, and now this. Please DM me to discuss what you can do to sort. Thanks in advance.
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Andy Tucker
(@4ndytucker) reported
@SkyHelpTeam I have work from home tomorrow 7am. Its down in Gillingham Kent! an ETA would be nice so I can make arrangements. You do know most people are WFH.... its clearly a DNS issue because I can ping out to Google I just can resolve any names.
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Claire Moore
(@ClaireM3879) reported
@SkyHelpTeam @SkyHelpTeam Ever since we moved, back in October, we've had nothing but trouble with our broadband (live near King's Lynn, Norfolk) & today we've had no broadband for most of the day. Can you please advise as to what is going on as seriously considering cancelling my contract
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ℙ𝕣𝕚𝕟𝕔𝕖𝕤𝕤 𝕠𝕗 𝔽𝕝𝕒𝕞𝕖𝕤
(@rivethunter) reported
@SkyHelpTeam Is there a known issue with hard disks resetting for no apparent reason on Sky Q boxes too? Ours has done just this and deleted all recordings, all scheduled recordings etc. It's like a brand new box
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Gill Cameron
(@Creatorgill) reported
@AliJaved29 @SkyHelpTeam Totally fed up! Upgraded to the new and improved super fast broadband 2 weeks ago and had nothing but trouble since! Total drop out this evening with no internet whatsoever! @SkyHelpTeam please sort this out ASAP!!