Sky Outage Report in Rhymney, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Rhymney, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Rhymney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at Sky
Sky is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Rhymney, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Pontypool, Abergavenny, Tonypandy, Hengoed, Pontypridd, Blackwood, Ynysddu, Cwmbran, Treharris, Ferndale, Treorchy, Aberdare, Mountain Ash, Merthyr Tydfil and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypool |
TV | |
| Abergavenny |
TV | |
| Tonypandy |
||
| Hengoed |
Wi-fi | |
| Pontypridd |
Total Blackout | |
| Blackwood |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Rhymney, Wales
Latest outage, problems and issue reports in Rhymney and nearby locations:
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
******* @SkyUK hub not working again, this daily occurrence @skyhelpteam doesn't half help my complaint with @ofcom
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angharad aka Annie
(@lilmiss_annie) reported
from
Ebbw Vale, Wales
Been with @SkyUK almost 9yrs and this is the first time that an engineer has spoken to me so rudely. He knocks my door and TELLS me that he's cutting me off because I'm stealing from another customer. I EXPLAIED to him I have my own account and dish. He then points to the side
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Michelle Everitt
(@ShellEve73) reported
from
Price Town, Wales
@SkyHelpTeam is there a problem in Bridgend area no WiFi since around 9pm ? #skybroadband
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Colmitchell🏴
(@Colmitchell1) reported
from
Tylorstown, Wales
@SkyHelpTeam my landline and broadband are not working again, I’ve tried to call and been on hold for 45 mins. It has not been working probably since Xmas
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ⓛⓔⓔ ⓙⓞⓝⓐⓣⓗⓐⓝ
(@leejonathan) reported
from
Newbridge, Wales
@SkyHelpTeam shockingly bad service on the phone trying to upgrade to skyQ but found out you’ve been upgrading our service with sports channels & kids channels and we’ve never agreed to these. need to cancel & get refunded as well as move to skyQ.
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Tim Bishop
(@WelshBish) reported
from
Maesycwmmer, Wales
@SkyHelpTeam do you offer any boosters for WiFi? Im@just 4 meters away from the router in another room and it’s so slow
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@Burgy_Tog @SkySports If it was the foot sweep that put him down then he should be able to beat the count. Always takes the easy way out Molina
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@SkySports Why are people hiring social media companies and wtf is wrong with saying ‘are you ready’ ffs
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Mark Davies
(@MarkDav59132946) reported
from
Tonypandy, Wales
@SkySports can you tell me if people wanted to cancel their contracts early because of the extra charges in April if they would be allowed? I am sure if enough people did this you would soon change your mind. A company as big as yours and people are struggling enough with the
-
Gareth Alan
(@GenghisCANN) reported
from
Merthyr Tydfil, Wales
@SkyUK is there am issue with sky broadband this evening? My connection has been rubbish for several hours now!
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Tim Powell Legacy Supporter of 40 years
(@timscoreboard) reported
from
Mountain Ash, Wales
Tele on for the first time today. Skysports news... **** off! Any news.... **** off! Radio... **** off! News papers... **** RIGHT OFF! Anyone who wants to talk to me about football but couldn't find Manchester on a map, let alone go to a game... **** off! Have I missed anyone?
-
Gavenny Baggie
(@R_Bradley_WBA) reported
from
Abergavenny, Wales
@SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
-
Sarah Harvey
(@sarahtattoo13) reported
from
Abertridwr, Wales
@SkyUK Hi, I upgraded and activated my free year of discovery+ but everytime I try to use it on my box its says I need to upgrade? Can you help please? 🙏🏼🙏🏼
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Paul Smith
(@PaulSmith83) reported
from
Mountain Ash, Wales
@SkyHelpTeam can someone help me out please? I am speaking to someone called Aaron who is insisting on not helping me! Paying £42 a month for 2.5mbs broadband. He admits there’s a fault but won’t do anything about it.
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Daz Llewellyn
(@xWeLsH_DaZzLeRx) reported
from
Pontypridd, Wales
@chrismuzza @SkyHelpTeam Here with you Chris. Sat down for movie night and my screen started buffering and lost connection. Contacted @Pornhub but it's not them. It's my Internet. I need to know if the plumber had fixed the shower for his sister!
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Louise Watkins
(@besley1976) reported
from
Cefn-coed-y-cymmer, Wales
@SkyHelpTeam really disappointed with the worse service ever no one can help me on the phone such a disappointment
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Peter N
(@gooner1947) reported
from
Blackwood, Wales
@stuafc71 @SkySports @FA_PGMOL Another one of the mysteries of VAR. Its all garbage
-
angharad aka Annie
(@lilmiss_annie) reported
from
Ebbw Vale, Wales
With the dish on it thats mine. I don't get a sorry just a "oh I see" my nephew rang customer services for me as I was still shaking and upset. All they told me to do was fill out a feedback form and that would be the end of it!! I am disgusted and disappointed in @SkyUK
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Alan callcutt
(@AlanCallcutt) reported
@SkyHelpTeam why csn@I not cancel movie package online even when entering my details.
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Jake Brook
(@j_brook1) reported
@SkyHelpTeam moving your contact centre is the worst thing you ever did.... I've never felt so insulted and talked to like a child in my life!!
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chloe
(@ChloeTalksx) reported
@SkyHelpTeam how do I cancel my contract? Do I have to call or can I do it through the app?
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Daniel R Evans
(@DRE93_GT) reported
@SkyHelpTeam No it didn’t. I have tried all the help guidance
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Leee
(@Rip_Von_Snorter) reported
@SkySports absolute genius Sky, a few overs left in a semi-final IPL match and it just disappears without any warning. Wtf would you do that, completely useless.
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Aaron
(@hedges_aaron) reported
@SkyUK You keep sending me spam letters twice a week to tell me to join back with sky. Can you politely **** off Spamming me with bullshit letters and offers. Every couple of days there's another sky letter. Stop wasting money on sending me and other old customers letter begging for us
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sarah
(@msneild) reported
@SkyHelpTeam called your help line because my box is getting no signal and been told the solution is two new boxes with multi room for an extra £10 a month …. Seems odd, can you help please?
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Ruth
(@RuthieBx) reported
@SkyHelpTeam This leaflet does not work. It’s states to put it in the packaging sent, by yourselves. We have been through this numerous times with no resolution.
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Jake Brook
(@j_brook1) reported
@SkyHelpTeam I was constantly talked over, the operator couldn't answer my question, kept trying to blame me and then when she couldn't help advised I'd have to wait half an hour for another team
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Aaron
(@hedges_aaron) reported
@SkyUK What's your customer service contract number please?