Sky Outage Report in Rhymney, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Rhymney, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Rhymney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 09: Problems at Sky
Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (14%)
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Wi-fi (13%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Rhymney, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Pontypridd, Cwmbran, Blackwood, Aberdare, Merthyr Tydfil, Porth, Tonypandy, Treorchy, Abertillery, Hengoed, Bargoed, Cefn-coed-y-cymmer and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd |
||
| Cwmbran |
Phone | |
| Blackwood |
Internet | |
| Pontypridd |
Internet | |
| Merthyr Tydfil |
Internet | |
| Blackwood |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Rhymney, Wales
Latest outage, problems and issue reports in Rhymney and nearby locations:
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Louise Watkins
(@besley1976) reported
from
Cefn-coed-y-cymmer, Wales
@SkyHelpTeam really disappointed with the worse service ever no one can help me on the phone such a disappointment
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Gavenny Baggie
(@R_Bradley_WBA) reported
from
Abergavenny, Wales
@SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....
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Paul Smith
(@PaulSmith83) reported
from
Mountain Ash, Wales
@SkyHelpTeam can someone help me out please? I am speaking to someone called Aaron who is insisting on not helping me! Paying £42 a month for 2.5mbs broadband. He admits there’s a fault but won’t do anything about it.
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Kel7
(@KellyPrior7) reported
from
Porth, Wales
@SkyUK is an absolute joke half my channels missing MySky app says book engineer online then says you can’t book online coz I’m not a Skyq customer. Says you can message them. Message them and they are not receiving messages. Phone then they are only helping certain ppl 👎
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angharad aka Annie
(@lilmiss_annie) reported
from
Ebbw Vale, Wales
With the dish on it thats mine. I don't get a sorry just a "oh I see" my nephew rang customer services for me as I was still shaking and upset. All they told me to do was fill out a feedback form and that would be the end of it!! I am disgusted and disappointed in @SkyUK
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Sarah Harvey
(@sarahtattoo13) reported
from
Abertridwr, Wales
@SkyUK Hi, I upgraded and activated my free year of discovery+ but everytime I try to use it on my box its says I need to upgrade? Can you help please? 🙏🏼🙏🏼
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Gareth Alan
(@GenghisCANN) reported
from
Merthyr Tydfil, Wales
@SkyUK is there am issue with sky broadband this evening? My connection has been rubbish for several hours now!
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matt price
(@monkwelshfunk) reported
from
Llanhilleth, Wales
@fellowsjdf @SkySports ******* right 😂😂 Rip the statues down Don't touch the rugby songs We'd be ****** in Wales We sing songs about Zulu's Wife beating and ******** sheep 👍
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david
(@david_batey19) reported
from
Mountain Ash, Wales
@SkySports More bad news
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angharad aka Annie
(@lilmiss_annie) reported
from
Ebbw Vale, Wales
Been with @SkyUK almost 9yrs and this is the first time that an engineer has spoken to me so rudely. He knocks my door and TELLS me that he's cutting me off because I'm stealing from another customer. I EXPLAIED to him I have my own account and dish. He then points to the side
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Tyler Hewitt🏴
(@TylerHewitt123) reported
from
Porth, Wales
@SkySports ******* admin get to sleep
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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SJT
(@sarsjt) reported
from
Penmaen, Wales
@SkyUK another awful phone call experience from sky for my parents who are elderly trying to set up sky since March yesterday’s call consisted of a two way conversation in a foreign language with a translator???? An hour later still no sky can someone please advise
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Colmitchell🏴
(@Colmitchell1) reported
from
Tylorstown, Wales
@SkyHelpTeam my landline and broadband are not working again, I’ve tried to call and been on hold for 45 mins. It has not been working probably since Xmas
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
******* @SkyUK hub not working again, this daily occurrence @skyhelpteam doesn't half help my complaint with @ofcom
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Michelle Everitt
(@ShellEve73) reported
from
Price Town, Wales
@SkyHelpTeam is there a problem in Bridgend area no WiFi since around 9pm ? #skybroadband
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Nicola Bennett(Soal)
(@7PechodMarwol) reported
from
Aberaman, Wales
@SkyHelpTeam I have sent a message. Really hope you can help with this. It’s very stressful got them
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Pearce 🏴
(@19dlp85) reported
from
Merthyr Tydfil, Wales
@alexoliver101 @SkySports In a shite league....Real Madrid & Liverpool backed out of signing him due to his dicky ears. All I’m saying is he never was a £100m player, Chelsea over paid with £50m really
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Rhodri Cartwright
(@SuperSizeRod) reported
from
Merthyr Tydfil, Wales
What a fight! But surely Taylor won that by a mile... @SkySports @EddieHearn @KatieTaylor Parsoon is just running round throwing **** not landing clear shots Who won
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Skillings
(@SpanyeWest) reported
@Mystery__Travel @SkyHelpTeam They did this to my parents. They do it on the sly in hope that older, less technologically savvy people won't notice and keep paying, which is exactly what happens. No apology, no discount on future packages, just greed and poor customer service
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Waylander
(@Wayland17011537) reported
@SkyUK my broadband/wifi has been playing up for over a week. When I called you said it was fine. An independent check shows very slow speeds... what are you doing about it?
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Scrooge may have wine 🇪🇺 bah humug!
(@RiojaPlease) reported
@CookieQueen1987 @SkyUK I got rid of pay TV 4 years ago, not worth the money, nothing good on it at all, told we have to pay for crap is wrong
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Keeva
(@CookieQueen1987) reported
@RiojaPlease @SkyUK Oh I know and I couldn't ring them because it was start of lock down in summer and they were saying don't ring unless important. Then the link on their site wouldn't work either.
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Matt
(@MattG5762) reported
@SkyHelpTeam Internet down at my parents on Xmas eve. Such crap internet #skybroadband awful
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Susan Richardson
(@oosaboos) reported
@SkyHelpTeam hi. Help!! Everything has just gone off! Mini box has lost connection even though it’s hard wired to the sky q box. I rebooted the main sky q box but had to completely reconnect the internet.
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Rayyan Rahman
(@RayyanRahman13) reported
@SkyHelpTeam can you fix your servers as i'm and others are getting disconnected
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#hellomynameisMandy
(@MandyHollis3) reported
@SkyHelpTeam Incidentally, have tried the help number but all we get is a message saying you're closed. Given what we pay, this is not good. Assume no one there to help now until after the bank holidays?
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Chunkzinho
(@chunkzinh) reported
@SkyHelpTeam I hope you guys go bankrupt, your WiFi is piece of ****
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Gilly B
(@GillyB9) reported
@SkyHelpTeam 01466315810 is a company that called me today, pretending to be from Sky. I believe they a company called Home Telecom offering “ Genuine and unlimited broadband “ How dare they? I wonder how they got my landline number as I am with telephone preference service.