1. Home
  2. Companies
  3. Sky
  4. Rhymney, Wales
Sky

Sky Outage Report in Rhymney, Caerphilly County Borough, Wales

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Rhymney, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Rhymney, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Sky

Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Rhymney, Wales

The most recent Sky outage reports came from the following cities: Blackwood, New Tredegar, Hengoed, Treharris, Pontypridd, Tonypandy, Cwmbran, Merthyr Tydfil, Mountain Ash, Porth, Bargoed, Ferndale, and Pontypool.

CityProblem TypeReport Time
Blackwood Internet 3 days ago
New Tredegar Wi-fi 6 days ago
Hengoed Internet 6 days ago
Blackwood Internet 7 days ago
Treharris Internet 7 days ago
Pontypridd Internet 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Rhymney, Wales

Latest outage, problems and issue reports in Rhymney and nearby locations:

  • jamcole88
    🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Pontnewydd, Wales

    @SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44

  • Villa19UTV
    ✨ANDREW✨ 🏴󠁧󠁢󠁷󠁬󠁳󠁿💜💙🦁 (@Villa19UTV) reported from Rhymney, Wales

    @avfcalun @SkySportsPL @SkyFootball @SkySports @AVFCOfficial Yep wouldn’t of been all that bad even if it was 12pm kick off but 4.30 wat a horrible time 😏

  • P__TheLetter
    Stu (@P__TheLetter) reported from Bargoed, Wales

    @SkyHelpTeam Trying to claim a refer a friend reward for my mother. Been told she’d have it several times, hasn’t arrived. Spent 2 hours on your messenger chat to now be told it will take another 15 days! 0/10 for customer service, really awful.

  • K_J_Wheeler
    kevin wheeler (@K_J_Wheeler) reported from Cwmbran Central, Wales

    Credit where it is due, had outstanding customer service from @Screwfix @SkyUK and @virginmedia this weekend.

  • TravelCraig
    Craig Barlow (@TravelCraig) reported from Merthyr Tydfil, Wales

    Trying to get @SkyUK @SkyHelpTeam to help with an existing complaint is impossible.

  • P__TheLetter
    Stu (@P__TheLetter) reported from Bargoed, Wales

    Trying to claim a reward off @SkyTV 😡 @SkyHelpTeam Why is it so difficult to communicate with your messaging service!! I’m sick of tired and waiting now. Your customer service is awful!

  • antycher
    Anthony Pugh (@antycher) reported from Mountain Ash, Wales

    @SkyHelpTeam @SkyUK Hi ive done a sky swap but I cant find the order number to claim my free galaxy buds. Help!

  • finnfrenz
    Melinda Hawthorne (@finnfrenz) reported from Bargoed, Wales

    @SkyHelpTeam problems with internet access CF46 which is near Cardiff. Some sites ok others unreachable. Rebooted router and device but no difference.

  • AbbeyGullick
    Abbey Gullick (@AbbeyGullick) reported from Panteg, Wales

    @SkyHelpTeam disgusting service for a brand new customer! For the money they charge it’s an absolute disgrace! 🤯

  • jobrad69
    Jo Bradford-Cummins (@jobrad69) reported from Panteg, Wales

    @SkyUK convinced because I am trying to cancel boxsets I am being kept on hold - half hour now and counting. I don’t appreciate being messed around. If I was adding package on you’d be quick!!

  • efwolf359
    alan edwards (@efwolf359) reported from Merthyr Tydfil, Wales

    @SkyHelpTeam think it’s perfectly ok to make a customer wait three weeks for an engineer to visit to fix a totally dead skyQ system

  • dafyddlewis82
    Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales

    @SkyHelpTeam need your help asap I've already sent a dm

  • NCRobo
    Neil C Robo🏴󠁧󠁢󠁷󠁬󠁳󠁿📷 (@NCRobo) reported from Ebbw Vale, Wales

    Hey @SkySports WTF is go ng on with the #redbutton 😡😡🤡🤡 loads of usual shite games on apart from ours!!!! @LUFC

  • Joetprosser
    Joe T. Prosser (@Joetprosser) reported from Llanhilleth, Wales

    @Deaconboy666 @SkyUK @BT Yeah honestly man that new router hasn't done shit. Changes the 5GHz to a stronger channel but the 5 on it is wack anyway. Also if you notice it is just bad on a daily basis anyway like I could start out at 23 down and it would work its way down to 12... Not good.

  • robertm72589070
    🎯🎯robert morgan (@robertm72589070) reported from Abertridwr, Wales

    @BBC and @SkyUK Your vile and bias attack on Jeremy Corbyn and the @UKLabour. Will come bk to bite you on your arse. I'm not going to pay your licence fee anymore for your spewing of lies. And I'm going to cancel my subscription to the other bias shit. Good day

  • TravelCraig
    Craig Barlow (@TravelCraig) reported from Merthyr Tydfil, Wales

    @SkyHelpTeam Apparently, it's not a service you offer as you have told me in various DM.

  • LeightonBaller
    Leighton Baller (@LeightonBaller) reported from Penywaun, Wales

    Cheers @SkyUK for ruining your app. Bloody stupid. I’m beginning to hate sky. I think I’ll check out @virginmedia instead

  • Dognz
    ChristianHyde_2 (@Dognz) reported from Abercarn, Wales

    @SkyHelpTeam why am I receiving emails from you with regards to " Important changes to your Sky subscription" when I've not been a customer of yours for over 3 years, think you need to check your GDPR #compensation

  • vaynorboy
    Lynn Thomas (@vaynorboy) reported from Cefn-coed-y-cymmer, Wales

    @Bowfinger1 @DavidJonesSky @SkySports Both sides didn’t have a clue! Two poor sides who gave the ball away too often!

  • LeightonBaller
    Leighton Baller (@LeightonBaller) reported from Penywaun, Wales

    @SkyHelpTeam @SkyUK @virginmedia Load of crap. Removed a good application and replaced it with utter crap. Nice move Sky.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • CouncilMk
    MKCouncilStopTheCarNoise (@CouncilMk) reported

    @RS_MK @SkyHelpTeam I have performed all of the checks as well and my broadband still isn't working. I am in Milton Keynes. Funny that I have to pay £15 for an engineer because free slots don't include evenings and weekends. I already pay for this service, that takes the cake.

  • xRhianne_
    Rhi. (@xRhianne_) reported

    I am mid training session and my internet has GONE!!! Please fix this straight away 😭😭😭😭 @SkyUK

  • Stompe180
    Rob Julian (@Stompe180) reported

    @SkyHelpTeam As your are sky help team. I don't have time or patience to be doing this every other day

  • horselesspaul
    horselesspaul (@horselesspaul) reported

    @daveyal99 @SkyHelpTeam They’ve ended the service which they have been threatening to do for a couple of years. They don’t like people who only want to watch on a smartphone (like me) and hope we’ll pay £33 per month (I won’t). I’m sure they worked out that enough people would to make it worthwhile…

  • twoemjames
    TeaWolfJames (@twoemjames) reported

    @SkyHelpTeam Broadband is down and even 4G is going awfully slow in my area in Milton Keynes. Can you tell me what’s happened to make both services shut down? Thanks

  • sunnyrhino
    Rhino (@sunnyrhino) reported

    @SkyHelpTeam hi there no internet in SW London area - have tried following guide online but still not working, any idea why? Thanks

  • itomb
    Tom Brown ن ✊🏻🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧🇿🇦🇳🇦🕷 (@itomb) reported

    @SkyHelpTeam hi Eurosport channels states there is no satellite signal. All@other channels appear to be working and Euro Sport has worked fine even this morning.

  • eileenmullane01
    Eileen Schulz (@eileenmullane01) reported

    @SkyUK I registered but data has never been added

  • JH10925582
    JH (@JH10925582) reported

    @SkyHelpTeam How is troubleshooting my box going to fix a widespread outage? That’s your problem, hence why I asked for an ETA for the fix. I was a network engineer for 3 years I’m not an idiot, your engineers should already be on the case, how long? Thanks

  • CouncilMk
    MKCouncilStopTheCarNoise (@CouncilMk) reported

    @RS_MK @SkyHelpTeam Thanks Rob, when I tried it a few minutes ago it said there wasn't a problem. Time to cancel that £15 engineer visit.