Sky Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Pontypridd come from postal codes CF37 and CF38.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (62%)
-
TV (14%)
-
Wi-fi (14%)
-
Total Blackout (6%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent Sky outage reports came from the following cities: Cefn-coed-y-cymmer, Cardiff, Caerphilly, Merthyr Tydfil, Aberdare, Bridgend, Treharris, Hengoed, Treorchy, Pontypridd, Penarth, Ferndale, Blackwood, Tonypandy and Mountain Ash.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Caerphilly |
Internet | |
| Caerphilly |
Internet | |
| Cardiff |
Internet | |
| Merthyr Tydfil |
Internet | |
| Cardiff |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
-
Gareth Evans
(@Gevans1980) reported
from
Penmaen, Wales
@Jamiexxs here you go. Don't cancel @SkySports Just yet 😂😂 @ScottCosgrave @RQ1927 @dai_sam65 @GwynneRichards
-
ChristianHyde_2
(@Dognz) reported
from
Abercarn, Wales
@SkyHelpTeam why am I receiving emails from you with regards to " Important changes to your Sky subscription" when I've not been a customer of yours for over 3 years, think you need to check your GDPR #compensation
-
Simon Richards
(@Ewenny2) reported
from
Ewenny, Wales
@SkyHelpTeam No I won’t be doing that thank you .. last time you referred me to Messenger and that service and experience was worse than useless.
-
Hannah Hughes
(@hannahughes) reported
from
Cardiff, Wales
@SkySports Graham Souness’ Mic has feedback and the faint high pitch ring is driving me mad. Pls fix xxx
-
lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc
-
bert33uk
(@bert33uk) reported
from
Cardiff, Wales
@GNev2 @SkySportsNews @SkySportsPL @ToniRuediger @WezTucker Well at last @SkySports & @SkySportsDavid hav grown a pair & issued a statement. Yes Jonesy u did shut nev down & hope sky don’t start acting like @BBC like sweeping stuff under the carpet u have a duty 2 yr Audience😬
-
lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass
-
WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
@rdgmartin @SkySports It’s more like Sky news lately. Awful.
-
Craig Barlow
(@TravelCraig) reported
from
Merthyr Tydfil, Wales
Trying to get @SkyUK @SkyHelpTeam to help with an existing complaint is impossible.
-
Simon Richards
(@Ewenny2) reported
from
Ewenny, Wales
@SkyHelpTeam Right! my phones fully charged and plugged in.. I have a flask of coffee and sandwiches..i’ve told my family where I am in case they start looking for me in the next couple of days. So here goes..I’m going to phone Sky customer services.. pray for me...#skyhopeless
-
Samantha
(@samcardifflife) reported
from
Cardiff, Wales
@SaffiliciousBlu @SkyUK @SkyHelpTeam I couldn’t wait to cut ties with them! They are awful! I will never go back to using them.
-
WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
@rdgmartin @SkySports They won’t though.... quite happy to chat shit all day.
-
David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@SkyHelpTeam hello, can you please DM to discuss a billing issue as your call wait times are too long
-
Giggsy
(@DjGiggsy) reported
from
Cardiff, Wales
Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage
-
Stu
(@P__TheLetter) reported
from
Bargoed, Wales
@SkyHelpTeam Trying to claim a refer a friend reward for my mother. Been told she’d have it several times, hasn’t arrived. Spent 2 hours on your messenger chat to now be told it will take another 15 days! 0/10 for customer service, really awful.
-
Craig Barlow
(@TravelCraig) reported
from
Merthyr Tydfil, Wales
@SkyHelpTeam Apparently, it's not a service you offer as you have told me in various DM.
-
T 🐟
(@_TF93) reported
from
Pontypridd, Wales
Now is not the time for your internet to be shit lads @SkyHelpTeam
-
Simon Richards
(@Ewenny2) reported
from
Ewenny, Wales
@SkyHelpTeam I gave up after 90 minutes, been forwarded to 4 different numbers..I’ve been with Sky since 1991 and I pay over £185 per month for mobiles, tv, fibre and landline service and this has to be the most dreadful customer service in the U.K. I’m out of contract in April. #cantwait
-
Stu
(@P__TheLetter) reported
from
Bargoed, Wales
Trying to claim a reward off @SkyTV 😡 @SkyHelpTeam Why is it so difficult to communicate with your messaging service!! I’m sick of tired and waiting now. Your customer service is awful!
-
✨ANDREW✨ 🏴💜💙🦁
(@Villa19UTV) reported
from
Rhymney, Wales
@avfcalun @SkySportsPL @SkyFootball @SkySports @AVFCOfficial Yep wouldn’t of been all that bad even if it was 12pm kick off but 4.30 wat a horrible time 😏
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Remi Animash
(@Deremski77) reported
@IMac_50 @SkySports Regardless of that Granit Xhaka fool who is always careless playing Man City. The referee still made so many errors that he should be demoted to Sunday league football. Referee was a effing ****
-
Shaun Maxwell
(@ShaunMa69762058) reported
@SkyHelpTeam People don't get sky glass keep stop working Keep sky Q instead Much better The should not be put tv Out for sale what don't work the work for about 3 hours A-day than go down again and the people at sky don't have a clue #sky poor service @Ofcom @GBNEWS
-
Wiz Kebbeh
(@wizkebbeh) reported
@DazBroomhead10 @SkySports Because the game has been delayed due to the issues surrounding the Tunisia and Mali game.
-
Trish
(@Trish1605) reported
@SkyHelpTeam please can you help me I was in the middle of a live chat re my account and it has disappeared and I can't get back into it....
-
Jay
(@jsquires1990) reported
@SkyHelpTeam @NickHutsonMusic My5 is an awful app, lets hope they develop a very good version before dumping it on Glass.
-
umpha sillah
(@umphasillah) reported
@SkyFootball @SkySports Never seen this before in any football match..
-
Peter Dudley
(@ped1980) reported
@curtiz58 @SkySports yes been delayed 45 minutes, issues with previous game, never seen anything like it, utterly embarassing
-
gee6363
(@gee_63) reported
@SkyHelpTeam my issue isn't new,my phone line is always rubbish.The irony is I was speakin 2sky about my rubbish bdband but due 2 the rubbish phone line,we both missed a lot of wot each other were saying.& then the line went dead.I don't no if my phone fell out or his
-
Julia
(@teddy_red) reported
@SkyHelpTeam Hi. I believe that 0800 862 0818 is NOT you? I was called from the ‘Sky Loyalty Team’ & I’ve reported the number to ICO as a scam call. I would also report to Action Fraud but the website is currently down where you make a report. Happy to give you more info.
-
Paul
(@spmetsv) reported
@SkyHelpTeam Is there any department within Sky who would have more details. I need to know whether to reschedule things if this outage will last into tomorrow