Sky Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
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The latest reports from users having issues in Pontypridd come from postal codes CF37.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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Wi-fi (15%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent Sky outage reports came from the following cities: Tonypandy, Cardiff, Mountain Ash, Blackwood, Hengoed, Caerphilly, Bridgend, Pontypridd, Penarth, Aberdare, Bedlinog and Merthyr Tydfil.
| City | Problem Type | Report Time |
|---|---|---|
 Tonypandy |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Mountain Ash |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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Tim Bishop
(@WelshBish) reported
from
Maesycwmmer, Wales
@SkyHelpTeam do you offer any boosters for WiFi? Im@just 4 meters away from the router in another room and it’s so slow
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@SarahBell85 @SkyHelpTeam It’s down in Cardiff too so unlikely your device
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Gerald J Davies
(@GerJDav) reported
from
Caerphilly, Wales
@_drane @SkyUK If you use your hotspot try balancing your phone near an open window It might help the phone signal get in if you’ve got coated or treated glass
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@SkyHelpTeam You need to employ more people. Everytime i have called over the previous 20 years with a problem i wait far too long. Customer retentions and sales answer far quicker! #sky
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Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
@AndrewMorganRCT @skytv @SkyHelpTeam you're better this, help Cllr Morgan out
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Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
Very excited to be getting FTTP...fibre broadband... to the property Monday...years of intermittent issues hopefully gone...150 Mbps here we come @SkyUK
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kip
(@kiplin1995) reported
from
Llanharry, Wales
@SkyHelpTeam fibre down in Pontyclun, South Wales by any chance? #SkyDown
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@SkyHelpTeam broadband is down, is there an outage in the Cardiff area ? #cardiff #skybroadband
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Colmitchell🏴
(@Colmitchell1) reported
from
Tylorstown, Wales
@SkyHelpTeam my landline and broadband are not working again, I’ve tried to call and been on hold for 45 mins. It has not been working probably since Xmas
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@ChristianFish3 @SkyHelpTeam Mine is down. In city centre
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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James
(@jamestuck) reported
from
Cardiff, Wales
@SkyHelpTeam apparently you’ve cancelled my mobile phone swap because I didn’t send my old phone back in the packaging you never sent me. It sure what more I can do because getting in touch with you is like trying to unravel the mystery of how the universe started. #helpme
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#HelloMyNameIsSimon🏴
(@amphlett_sg) reported
from
Cardiff, Wales
@SkyHelpTeam my mother in law ordered multiscreen in December and has been paying for it but no Minibox can you help ? Tried online & phone but going round in circles!
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LeaveMyArseAlona
(@faT_Taf_213) reported
from
Cardiff, Wales
@DonVito29985036 @SkySportsPL @SkySports He did not square that ball to Sterling and he has never won a single trophy in his life. He will not win his first trophy with England. He’s not a winner & those are the facts . Come back when he’s actually won something of significance.
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James
(@jamestuck) reported
from
Cardiff, Wales
@SkyHelpTeam This is no help at all. I need to actually speak to someone but you don’t allow me. Ultimately the process to return my old device was not followed by Sky so never happened.
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LeaveMyArseAlona
(@faT_Taf_213) reported
from
Cardiff, Wales
@DonVito29985036 @SkySportsPL @SkySports They can’t win anything with a captain that has never lifted a single trophy in his career.Better off going with Hendo as captain,at least he knows what is needed to win trophies. Kane just wants individual glory.That is exactly why he never squared the ball to Sterling at the WC
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@SkyHelpTeam guys do you have a telephone number where I can speak to someone? Your automated service just keeps going around in a circle & repeating its self.
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Mark Davies
(@MarkDav59132946) reported
from
Tonypandy, Wales
@SkySports can you tell me if people wanted to cancel their contracts early because of the extra charges in April if they would be allowed? I am sure if enough people did this you would soon change your mind. A company as big as yours and people are struggling enough with the
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Shane Andrews MBE 💙
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi, my sky Q and my other box that mirrors it hasn’t been working for 5 hours now. Is there an issue in Cardiff?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Louise Kadlecikova
(@LouiseKadlecik1) reported
@SkyUK calling you out for misleading my mum when setting up an account, lying to us by promising an engineer would call, & delivering shoddy customer services. Vulnerable elderly people taken advantage of. Shame on you. 1 hr on hold trying to talk to a human. Don't buy.
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Ruth Porter
(@ruth_0516) reported
@SkyHelpTeam I need help cancelling sky cinema … I’ve been in an open chat online for I’ve an hour and a half now! Call times are also over an hour wait… any suggestions ???
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Gov Soludo's PA (He/Him) 🇳🇬 🇬🇧
(@Mazipita) reported
@SkyHelpTeam My order has just been delivered with a broken seal! I have asked that my order be changed & the lady on the customer service sounded clueless. I requested to be given a new item but she trying to close the order... How am I being made ti take delivery of an order
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Daniel Hughes
(@Hughesy118) reported
@SkyHelpTeam Hi Laura, when are your lines not busy? This is the 3rd time I've tried sky now and always get the same response. It's really poor from such a large company. Have more staff/a better self service portal. My contract is up, prices have risen I just want to renew at a fair price.
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Joe Purdey
(@joepurdey) reported
@SkyUK why is it so difficult to cancel my broadband? I’m not enjoying this process at all. Please make it easier
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Tinkerman
(@Tinkerman__) reported
@HelpfulHenry3 @SkyHelpTeam I found a fix. Go on settings, general, reset, reset network settings. I’ve had to do this a few times now as sky messes up my iPads Wi-Fi connection.
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Bells
(@BellxBells) reported
@SkyHelpTeam Well that’s the problem there haven’t been updates, so I have no idea how long this outage is going to be as no one is updating us on what is going on
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charly thompson
(@Shyfish) reported
@SkyHelpTeam @ConnorStapley Admin fees 😲 sneaky con artists. Pure daylight robbery and for a service that's rubbish as is 😡
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tim nisbet
(@timnisbet) reported
from
Hazlemere, England
@SkyUK wow my bill has gone up again! £115 per month. Only half the football no cricket no champions league yet they think a rise from £80 to £115 is justified. Can’t even answer the phone. Any other suggestions as just going to cancel sky
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Man With His Guitar
(@ManWithHisGuit) reported
@SkyHelpTeam That’s hardly the point. I’m Scottish. English football fans get UHD for their English teams. I don’t imagine they’re that bothered about Scottish games tbh. So my point stands. I’m paying for a lesser service. And indeed. Please feed it back. Not that imagine it will change.