Sky Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 22: Problems at Sky
Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (66%)
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Wi-fi (13%)
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TV (10%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Hengoed, Tonypandy, Pontyclun, Abertillery, Bridgend, Bargoed, Caerphilly, Mountain Ash, Blackwood, Merthyr Tydfil, Penarth and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Hengoed |
Wi-fi | |
| Hengoed |
Internet | |
| Cardiff |
Internet | |
| Tonypandy |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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Leighton Baller
(@LeightonBaller) reported
from
Penywaun, Wales
Cheers @SkyUK for ruining your app. Bloody stupid. I’m beginning to hate sky. I think I’ll check out @virginmedia instead
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Melinda Hawthorne
(@finnfrenz) reported
from
Bargoed, Wales
@SkyHelpTeam problems with internet access CF46 which is near Cardiff. Some sites ok others unreachable. Rebooted router and device but no difference.
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Simon Richards
(@Ewenny2) reported
from
Ewenny, Wales
@SkyHelpTeam Good news Sky, my super fast broadband didn’t cut out long enough tonight to cancel my account and while I was at it I cancelled my TV package and phone line as well. My 4 Sky mobiles are still on contract until April and they will be next. #rottenservice
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Simon Richards
(@Ewenny2) reported
from
Ewenny, Wales
@SkyHelpTeam You will have to accept my apologies for the slow replies but your wi fi keeps dropping out and is completely hopeless.
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BCFC Oliver the Dog 🔴⚪️
(@BCFC_OLIVERDOG) reported
from
Cardiff, Wales
@parkins_michael @SkySports @CardiffCityFC @MillwallFC Having a bad day mikey boy 👀
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Joe T. Prosser
(@Joetprosser) reported
from
Llanhilleth, Wales
@Deaconboy666 @SkyUK @BT Yeah honestly man that new router hasn't done shit. Changes the 5GHz to a stronger channel but the 5 on it is wack anyway. Also if you notice it is just bad on a daily basis anyway like I could start out at 23 down and it would work its way down to 12... Not good.
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Lynn Thomas
(@vaynorboy) reported
from
Cefn-coed-y-cymmer, Wales
@Bowfinger1 @DavidJonesSky @SkySports Both sides didn’t have a clue! Two poor sides who gave the ball away too often!
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Simon Richards
(@Ewenny2) reported
from
Bridgend, Wales
@SkyHelpTeam I have been a sky customer since 1989 ..I have a tv package..sky phone line..and 4 Sky mobiles ..it costs a fortune and your product is unacceptable.. I refuse to spend anymore time fault finding for Sky. I am giving Sky notice that I will be cancelling all my contacts with you.
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sandra burnett
(@sandraburnett3) reported
from
Cardiff, Wales
@TheJordanMeares @DjangoSkywalker @SkySportsBoxing @BronzeBomber @kingkongboxing @SkySports Wilder tried and lost in the books he never lost but all fight fans know he did
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sandra burnett
(@sandraburnett3) reported
from
Cardiff, Wales
@AaronNacey @21LVA_linings @Julian_01m @SkySportsPL @ManCity @SkySports I won’t if you get it over the line that was bad last year 7 points up with a game in hand hopefully lesson learnt
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Simon Richards
(@Ewenny2) reported
from
Ewenny, Wales
@SkyHelpTeam Logged in run all checks .. wi fi works on and off ..totally unreliable.. it’s 2019 for goodness sake..the service and product you are providing is unacceptable. I am searching for a new provider. #hopeless having to send this tweet in between sky wifi drop out.😡
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Andrew Chinnick
(@AChinnick90) reported
from
Cardiff, Wales
@RSpencer100 @virginmedia @SkyUK Absolutely awful @virginmedia. I’ll be following you to @SkyUK as soon as my contract ends!
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Leighton Baller
(@LeightonBaller) reported
from
Penywaun, Wales
@SkyHelpTeam @SkyUK @virginmedia Load of crap. Removed a good application and replaced it with utter crap. Nice move Sky.
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Neil
(@CanIfcking) reported
from
Cardiff, Wales
@rachaelhxx @SkyHelpTeam Ow shit phone them and ask to be put to the teck team thay sort it there end
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Suzanne Burrows
(@suzyb443) reported
from
Mountain Ash, Wales
@SkyHelpTeam @SkyUK ok, so I want the wifi guarantee, we have fibre max. You sent my husband links and shit but we got nowhere, now, can you tell me what we need to actually get wifi guarantee, at the moment, we are lucky to get it upstairs!!!
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Lady Carol
(@Cazz001) reported
from
Cardiff, Wales
So frustrating that my @SkyHelpTeam broadband is down again, 2 weeks, 2 @OpenreachHelp engineer visits, both assuring me it’s fixed - nope it’s not. #firstworldproblem
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Griff
(@GriffinSpurs) reported
from
Bridgend, Wales
@SkyHelpTeam @joy_paulsjoy Yes there is an issue. Mine is down too
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alan edwards
(@efwolf359) reported
from
Merthyr Tydfil, Wales
@SkyHelpTeam think it’s perfectly ok to make a customer wait three weeks for an engineer to visit to fix a totally dead skyQ system
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Anthony Pugh
(@antycher) reported
from
Mountain Ash, Wales
@SkyHelpTeam @SkyUK Hi ive done a sky swap but I cant find the order number to claim my free galaxy buds. Help!
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Dev2y
(@dev2y) reported
from
Cardiff, Wales
@SkyHelpTeam your broadband is awful! Connection keeps dropping. #timetoswitch
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jo Dymock
(@DymockJo) reported
@SkyHelpTeam beyond shocking service, my pensioner mum who lives alone has had no TV for 3 weeks awaiting an engineer, only to receive a phone call 24 hours before the engineers scheduled visit, to be told he can’t enter the house!!! SHE HAS NO TV!!! What do you suggest?
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Ben Murphy
(@benmurphy1878) reported
@Tooley1878 @SkyHelpTeam @Ofcom I've had the same issue mark with our Internet renewed my contract and irs gone to ****
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Rob Stroud
(@robstroudUK) reported
@SkyHelpTeam Yep - just to be clear it’s not the policy I’m annoyed about - I can understand it. It’s the lack of communication. The engineer was a really nice chap just trying to do a good job but said he’s feeling bad as he’s spending all day disappointing people!
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Josey - back up North 💙💛🏆 PhD
(@jemccudden) reported
from
Huby, England
@daidavies1969 @SkySports He didn't give his view. He said there were many aspects to it and those in charge need to think about all the different issues involved. Your view point being one of them. It's a nothing article lol.
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Ben Prickett
(@prickettboy3) reported
@thewallbank @SkySports It’s not the camera angle Ian. We are ****.
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Muhammad Tukur
(@Tukur_10) reported
@SkySports Pep doesn't treat him good enough tbh
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Ben Murphy
(@benmurphy1878) reported
@SkyHelpTeam I've tried it and it doesn't fix nothing
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🧚🏽♂️
(@juStChrxssy) reported
@SkyUK is bugggingggg. My internet has been **** for weeks and today it’s at it’s shittest omg.
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Al9n Harrison
(@AlanHarrison60) reported
@SkySports What on earth has happened to Soccer Saturday? It's awful! Talk about "Flogging a dead horse!". I suppose you "Reap what you sow" but it's about as entertaining as a "Séance". I'll get my score updates from elsewhere. #Karma
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Denise Mitchell
(@mitchdee51) reported
@SkyHelpTeam Hi, we are having broadband issues in Sheffield, can you advise please?