Sky

Sky Outage Report in Pontypridd, Rhondda Cynon Taf, Wales

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Pontypridd come from postal codes CF37 and CF38.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Pontypridd, Rhondda Cynon Taf, Wales 02/12/2026 03:15

February 12: Problems at Sky

Sky is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales

The most recent Sky outage reports came from the following cities: Tonypandy, Pontypridd, Blackwood, Merthyr Tydfil, Cardiff, Caerphilly, Porth, Pontyclun, Treharris, Bridgend, Hengoed, Ynysddu, Ferndale, Treorchy and Aberdare.

Loading map, please wait...
City Problem Type Report Time
United KingdomTonypandy Wi-fi
United KingdomPontypridd TV
United KingdomBlackwood Wi-fi
United KingdomMerthyr Tydfil Internet
United KingdomCardiff Internet
United KingdomCaerphilly Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • StevePither Steven Pither (@StevePither) reported from Treorchy, Wales

    @SkyHelpTeam It said there was an issue earlier, but now no issue, but still no service?

  • Teds_Tours27 Stu🐦 (@Teds_Tours27) reported from Tonypandy, Wales

    @SkyHelpTeam Tried that. Some problem 😔

  • StevePither Steven Pither (@StevePither) reported from Treorchy, Wales

    Anyone else's @SkyUK broadband down in the #Rhondda #SouthWales area? @SkyHelpTeam

  • peterrobey Peter Robey (@peterrobey) reported from Risca, Wales

    @SkyHelpTeam Help needed please, Sky customer is shocking! I was promised a call from Sky technical support tonight at 7pm - no call! Very disappointed! Still no Broadband since installation of new Ultrafast 1. Just disgraceful!

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @SkyHelpTeam They’ve resent the setting but apparently can take 4hrs. So waiting … 3rd issue in as many weeks.

  • sgeorge0_1 Steven George (@sgeorge0_1) reported from Merthyr Tydfil, Wales

    @SkyUK poor customer service.

  • kellyladd78 Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam Your test doesn’t show upload speeds which is exactly where the issue is ?

  • pippin_terence pip1974 (@pippin_terence) reported from Merthyr Tydfil, Wales

    @empireofthekop Not only biased , but a terrible commentator "that's more minimum than maximum " he said last night and chuckled to himself for ages absolute garbage . No insight whatsoever #SkySports #Tyler #dogshit

  • Eve73Shell Michelle Everitt (@Eve73Shell) reported from Tondu, Wales

    @SkySports seriously this red button coverage on Fulham v Millwall is shocking. Turn the fake crowd noise down it’s so annoying !!!!

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @SkyHelpTeam your service is getting worse & worse.

  • swfc3045 Pete Evans (@swfc3045) reported from Bridgend, Wales

    @SkyHelpTeam Broadband down in CF31 again and once again, the Sky app is telling me there are no issues in my area. Can we get an update please?? #sky #skybroadband #skydown

  • suzannathomas suzanna thomas (@suzannathomas) reported from Cardiff, Wales

    @SkyHelpTeam can you please tell me why it is so hard for you to send a router out so it arrives before the installers. 3 weeks since we upgraded and bt arrive this morning our router not till this afternoon. Cant do the proper checks. Shocking service for the price we pay.

  • kellyladd78 Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam We have had no stop issues with Sky Broadway over the the last few months since the installation of Sky Q - with the lash engineer visit only on Friday - we pay a fortune for a second class service of late !

  • Welsh_Saint14 Ryan Davenport (@Welsh_Saint14) reported from Cardiff, Wales

    @SkyHelpTeam Having issues regarding my account, we have re-joined sky but as I used my email address from previous account before we left im not being shown anything on the account,just had confirmation emails and text messages so can't see anything regarding reschedule

  • david_burns62 david.burns (@david_burns62) reported from Penllyn, Wales

    @ChelseaFC I know they have gone off the boil but @SkySports a bit harsh ? 56: OFFSIDE! Alonso plays as neat one-two in and around the Wolves area with Ziyech, before striding forward into the box and thumping a **** against the bar - only for the flag to then go up for offside.

  • laurarose13521 Laura-Rose 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@laurarose13521) reported from Cardiff, Wales

    @SkyUK I have a large phone bill. My phone has been cut off so I can’t receive texts or calls. I am trying to pay the bill but the payment won’t go through because the passcode text won’t go through See the problem? HELP

  • laurarose13521 Laura-Rose 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@laurarose13521) reported from Cardiff, Wales

    @SkyHelpTeam I know how to pay my bill my issue is with the text to verify the payment it can’t go through because my phone cut off

  • Dimclem_ 🏴󠁧󠁢󠁷󠁬󠁳󠁿Claire🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Dimclem_) reported from Cardiff, Wales

    @SkyHelpTeam can you tell me why the Apple TV app is not working?

  • Tayles1985 Christ pher Tayl r (@Tayles1985) reported from Bridgend, Wales

    @SkyHelpTeam can you confirm if there is an issue in Bridgend with Broad band? My Wi-Fi is working then not then working.

  • ThomasBroad1 Brother Biscuit (@ThomasBroad1) reported from Cardiff, Wales

    @jacobwyn29 @SkySports @premierleague Photo fix

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • mpgf1973 Mark (@mpgf1973) reported

    @SkyHelpTeam It’s an ongoing problem, last weeks Luton red button game had Preston game commentary. This week formula 1. Just needs fixing as plenty complaining about it by looks of it

  • festa197 *** 🇬🇧 (@festa197) reported

    @albundysdad @jeremycorbyn What if they stop smoking ****,cancel Netflix, skysports and down grade from the latest iPhone? 🧐

  • mthomo83 mthomo83 (@mthomo83) reported

    Nice to see @SkySports not even mentioning how bad the ref was in the game they hate @Arsenal to #biased

  • StPaul197173 paul nicholls ◣ ◢ (@StPaul197173) reported

    You'd argue that Jeff has been Brought in to asset strip and wind the club down to sell the land off.. Cause if he aint he's ******* useless at building. Were that insignificant that skysports news have hardly mentioned us, thanks jeff

  • lizzylovesart Elizabeth Grant (@lizzylovesart) reported

    Really poor refereeing! @gabrieljesus9 manhandled more than once and referee gives @Arsenal nothing! What will it take? #SkySports

  • stueyg666 stuart grant (@stueyg666) reported

    @SkySports Never a ******* red, awful referee

  • duxbury2002 Golfing through 2022 🇺🇦 (@duxbury2002) reported

    Can guarantee that #SkySports will say absolutely nothing about the **** ref! Their coverage and summary is also appalling! #SOUARS

  • JasKR97 Jas (@JasKR97) reported

    @W8_Kayleigh @SkyUK I’m on day 18 and our phone line and broadband still isn’t working! Got elderly living with us over 90+ with no access to a phone line in case they need the emergency services

  • lifeofdazz DAZZ (@lifeofdazz) reported

    @SkyHelpTeam Hey guys was just wondering with sky stream will it matter if you are a sky Q customer or will we lose q box like sky glass

  • SimonBWhite Simon White (@SimonBWhite) reported

    @SkyHelpTeam Broadband/phone lack of service since 04:22 - no updates. Please advise, are we not fixing due to lack of engineers on a Sunday? Area EX14