Sky outages and service status in Pontypridd, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 3 outage signals in the last 24 hours around Pontypridd, including 3 direct reports.
- The most common problems reported in this area mention TV, Internet, and Phone.
- The most recent signal from this area was received Aug 14, 10:51 PM GMT+1.
- TV (34%)
- Internet (31%)
- Phone (23%)
- Wi-fi (9%)
- Total Blackout (3%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Sky
Sky is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Pontypridd, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Penarth, Tonypandy, Bridgend, Merthyr Tydfil, Caerphilly, Bargoed, Treharris, Mountain Ash, Porth, Blackwood, Hengoed, Pontypridd, Treorchy, and Aberdare.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Internet | 17 minutes ago |
|
Cardiff
|
TV | 4 hours ago |
|
Penarth
|
TV | 4 hours ago |
|
Tonypandy
|
Phone | 1 day ago |
|
Cardiff
|
Internet | 1 day ago |
|
Bridgend
|
Wi-fi | 1 day ago |
Nearby cities with recent reports
9 recent signals
3 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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Sky Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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Riddy 🇬🇧 🦢🦢🦢🦢🏴 (@Riddy81) reported from Cardiff, WalesIf @SkySports don't show the south wales Derby, I swear I will cancel my sky subscription and going forward i will stream every game illegally to as many people as I can fit in my front room.. sort it out
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Michelle Everitt (@Eve73Shell) reported from Tondu, Wales@SkySports seriously this red button coverage on Fulham v Millwall is shocking. Turn the fake crowd noise down it’s so annoying !!!!
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John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales@KleeJohn @SkyUK And ever thus it has been. Pretty poor service.
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Brother Biscuit (@ThomasBroad1) reported from Cardiff, Wales@jacobwyn29 @SkySports @premierleague Photo fix
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Louise Watkins (@besley1976) reported from Cefn-coed-y-cymmer, Wales@SkyHelpTeam really disappointed with the worse service ever no one can help me on the phone such a disappointment
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales@SkyHelpTeam guys do you have a telephone number where I can speak to someone? Your automated service just keeps going around in a circle & repeating its self.
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Paul Scanlon 🏃♂️🏴🏴🏃🎖 (@wenglishpaul) reported from Cardiff, WalesSo after 20 years of being a @skytv customer. @SkyHelpTeam are happy to loose me as a customer absolutely disgusting attitude. To say I'm furious is an understatement #poorservice
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Shane (@gingio) reported from Cardiff, Wales@SkyHelpTeam hi, I’m not happy that I’ve had numerous conversations with your team about returning my router and despite them confirming you received it back you’re now charging me. Please help.
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Christ pher Tayl r (@Tayles1985) reported from Bridgend, Wales@SkyHelpTeam can you tell me what is going on with the Internet in Bridgend South Wales?? Two days it's been down now.
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Ben Price (@benprice84) reported from Penmaen, Wales@SkySports Graeme Souness is an awful pundit, why do you still employ him? The obvious vendetta he has against Paul Pogba is bordering on ridiculous now
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Laura-Rose 🏴🏳️🌈 (@laurarose13521) reported from Cardiff, Wales@SkyUK I have a large phone bill. My phone has been cut off so I can’t receive texts or calls. I am trying to pay the bill but the payment won’t go through because the passcode text won’t go through See the problem? HELP
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Shelley Bellamy (@Bestyroo) reported from Dinas Powys, Wales@SkyHelpTeam hi we are waiting for our new router dispatched 30 Nov, tracking info says estimated arrival 28Nov. Still not arrived. Are we talking Nov 2021?? because if so, work are going to be super pissed off when I tell them on monday. Help please!! 🙏
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales@SkyHelpTeam your service is getting worse & worse.
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🏴 Doodlebug BSc 🏴 (@daviddoodlebug) reported from Llantrisant, Wales@SkyHelpTeam Openreach say I has fttp. Your system says no. Why? I want to pay you more!!! Several emails and calls and not resolved. Last one to my wife was rude + condescending. Not happy. Due for renewal soon. If you want my business get it sorted.
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Tania Davies (@TanJanDav) reported from Cardiff, Wales@SkyHelpTeam Good morning, I have been having issues with my broadband for 3 weeks. Randomly my devices will not connect to the internet. The amber face appears as well as flashing on occasion . Seems to happen on a weekend and in the Evening? Can you help? Thanks
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Barry Webster (@BarryWebster79) reported from Pontypridd, Wales@SkyHelpTeam yet another Broadband outage. Any update on when it’s likely to be fixed?? You say Cardiff and the South West, but the problem seems to be the whole of South Wales not just Cardiff
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Alun Thomas (@alunT) reported from Cardiff, Wales@SkyHelpTeam You need to employ more people. Everytime i have called over the previous 20 years with a problem i wait far too long. Customer retentions and sales answer far quicker! #sky
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Ryan Davenport (@Welsh_Saint14) reported from Cardiff, Wales@SkyHelpTeam Having issues regarding my account, we have re-joined sky but as I used my email address from previous account before we left im not being shown anything on the account,just had confirmation emails and text messages so can't see anything regarding reschedule
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Andrew Newman 🏴 (@andyn63) reported from Cardiff, Wales@SkyHelpTeam Hi sky. Our internet is not working and neither is it working for several of my neighbours. Any news on what’s going on? Thanks. CF5 6XR. 👍🏼
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Kelly ladd (@kellyladd78) reported from Cardiff, Wales@SkyHelpTeam We have had no stop issues with Sky Broadway over the the last few months since the installation of Sky Q - with the lash engineer visit only on Friday - we pay a fortune for a second class service of late !
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Darren Tay (@Darren_Tay1) reported@cxdi55 @skytv @SkyHelpTeam Best thing you can do is change provider every 2 years, you get all the latest equipment, new customer prices, you just have to play them at their own game, loyalty gets you nowhere these days.
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Tom McCarthy (@TomMcCarthy92) reported@cxdi55 @skytv @SkyHelpTeam I’m not sure why you’re surprised.This has always been the case with sky. You’re paying £90 a mth to watch the exact same TV that they are advertising the exact same channels to a new customer for £50 per mth. Mind boggling! No customer loyalty at all, yet we all still pay it
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Ricardo35 (@Ricardo3511) reported@cxdi55 @skytv @SkyHelpTeam Just cancel it and move elsewhere....they only act when you cancel something and sometimes try to get you back
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Patrick Lowrie (@garngadpat) reported@cxdi55 @skytv @SkyHelpTeam They are all the same, having the same issue with virgin
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Andy Middleton (@BremnersBoots) reported@cxdi55 @skytv @SkyHelpTeam Just leave and never return... It's that simple
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ginny (@Ginny2G) reported@cxdi55 @skytv @SkyHelpTeam Just cancelled mine after 20 years CS has gone from been great to awful
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David Young (@kjdyoung) reported@cxdi55 @skytv @SkyHelpTeam So cancel and start again simple
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Paul~R~ (@LFC34R) reported@cxdi55 @skytv @SkyHelpTeam Same and internet is crap having loads of trouble
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irritem (@irritem) reported@SkySports @hullfcofficial Who ******** is this clueless woman commentating on the game. Someone please tell her to **** off.
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Ed (@Ed_Pritch91) reported@WeAreOpenreach @SkyHelpTeam are saying contact you, your saying context sky. They've sent me a router that doesn't work. Why is nothing straightforward.