Sky Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Pontypridd come from postal codes CF38.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (58%)
-
TV (18%)
-
Wi-fi (13%)
-
Total Blackout (5%)
-
Phone (3%)
-
E-mail (3%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent Sky outage reports came from the following cities: Tredegar, Hengoed, Tonypandy, Cardiff, Caerphilly, Pontyclun, Bridgend, Porth, Pontypridd, Blackwood, Ferndale and Aberdare.
| City | Problem Type | Report Time |
|---|---|---|
 Tredegar |
TV | |
| Hengoed |
Wi-fi | |
| Tonypandy |
TV | |
| Cardiff |
TV | |
| Cardiff |
TV | |
| Caerphilly |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
-
Andrew Newman 🏴
(@andyn63) reported
from
Cardiff, Wales
@SkyHelpTeam Hi sky. Our internet is not working and neither is it working for several of my neighbours. Any news on what’s going on? Thanks. CF5 6XR. 👍🏼
-
Mikey Roberts 🏴
(@mikeyroberts81) reported
from
Cardiff, Wales
Hey @SkyHelpTeam any chance you can stop slowing down my broadband? I know what the trick it, to make me upgrade to a 'faster service'. What I'll do instead is find a better provider.
-
Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
******* @SkyUK hub not working again, this daily occurrence @skyhelpteam doesn't half help my complaint with @ofcom
-
Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?
-
Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam Does not solve my issues
-
Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
My broadband is awful @SkyHelpTeam.
-
Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?
-
Michelle Everitt
(@ShellEve73) reported
from
Price Town, Wales
@SkyHelpTeam is there a problem in Bridgend area no WiFi since around 9pm ? #skybroadband
-
Mat Seymour
(@Mat_Seymour) reported
from
Cardiff, Wales
Hi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost
-
Neill Owen
(@newollien) reported
from
Bridgend, Wales
Hi 👋 @SkyHelpTeam - is this number connected with your Sky Broadband Tech Team ? 01644702597 - Just had someone cold call me saying they’re from Sky Broadband Tech Team offering to help maximise my connection speeds after noticing dropouts ??
-
Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam how to watch catch up I’ve done everything on the app not able to do this yet I’m paying for this service
-
gerald davies
(@gerry_tudor) reported
from
Cardiff, Wales
@SkyHelpTeam I think there’s a problem in my area, help.. !!
-
Henry Field Assoc CIPD
(@henryf2409) reported
from
Cardiff, Wales
Helped my nan sort her @SkyUK bill today. really helpful service happy with the outcome... But she's in her 70s and has been allowed to have her bills increase to between 130-160 per month for over 2 years... Surely Safeguarding volunerable customers should stop that happening!?
-
Rebecca Cogbill
(@beccacogbill) reported
from
Coychurch Lower, Wales
@SkyHelpTeam Been having problems over the last 3 months with my signal losing.. it can take over an hour to come back.. plus got no signal upstairs in my property... anyway to help?
-
Ross Pearce
(@MRosspearce) reported
from
Cardiff, Wales
@SkyHelpTeam Hello, I just want to register a problem with my Sky Q box. It is noisy and needs regular re booting.Also the connection with the mini box is unreliable. I would like an engineer to call but don’t want that to happen during the Covid pandemic.
-
Shelley Bellamy
(@Bestyroo) reported
from
Dinas Powys, Wales
@SkyHelpTeam hi we are waiting for our new router dispatched 30 Nov, tracking info says estimated arrival 28Nov. Still not arrived. Are we talking Nov 2021?? because if so, work are going to be super pissed off when I tell them on monday. Help please!! 🙏
-
Sarah Harvey
(@sarahtattoo13) reported
from
Abertridwr, Wales
@SkyUK Hi, I upgraded and activated my free year of discovery+ but everytime I try to use it on my box its says I need to upgrade? Can you help please? 🙏🏼🙏🏼
-
Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi, I’m not happy that I’ve had numerous conversations with your team about returning my router and despite them confirming you received it back you’re now charging me. Please help.
-
Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?
-
Louise Watkins
(@besley1976) reported
from
Cefn-coed-y-cymmer, Wales
@SkyHelpTeam really disappointed with the worse service ever no one can help me on the phone such a disappointment
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Garry
(@Garry27977708) reported
@SkyUK - You stupid f**kers, Billions series 1, 2 and then a jump to series 5, w.t.f is wrong with you? We are seriously thinking of getting rid of your f*cked up TV!!!
-
Corneilious71
(@boxing_buddy) reported
@MichaelBensonn @SkySports What a complete load of crap. It really is embarrassing behaviour from both Haye and Chisora. If you're going to pull a stint make it a good one lads
-
Steven Askwith
(@sjaskwith) reported
Been a @skytv customer for 16y, but they just doubled the price on me and wouldn’t match last years price (or even get close), so had to cancel. Poor show @SkyHelpTeam.
-
Adrian Clark
(@AdrianC62477700) reported
@billyherring03 @premierleague @SkySports VAR isn’t the problem? How can you say that and keep a straight face, Billy? Southampton’s red card during yesterday’s game is just another example ( in a long line I might add ) of how VAR isn’t used correctly.
-
Gin lover
(@Gindoctrination) reported
@SkyHelpTeam Hi I have been having issues all day with connection slow / dropping. When I do test it looks OK - but all devices including Sky Q box having issues
-
Scott Armour
(@scottarmour1973) reported
@Warhorse68Rae @SkySports They ain’t on here this weekend and it’s actually been good not seeing them mixing it up in the football world speculating on players moving and crap pundits on talking nonsense.
-
Anke 🇪🇺🇩🇪🏴
(@ankeyee) reported
@SkyHelpTeam Yes, I can watch live tv through sky go. Problems started when the recordings button was still there but did no longer find sky box although I could watch live tv. Deleted, downloaded again and button is gone.
-
Keith Macdonald
(@KeithWMacDonal1) reported
@ThomasHenham87 @SkySports @btsportfootball I never saw the point of kneeling in the empty stadiums
-
Mr T
(@79Jeeeez) reported
@AmbroseBarnaby Management. Roseniors a ex pro who talked on skysports. Givens a gk coach and bad one at that. Walker has zero experience. Rooney is a pathetic PR stunt. Hope they stay out the game for A LONG TIME.
-
steve sadley
(@baggers1968) reported
@SkyHelpTeam your automated telephone referring me to a website are no help at all.