Sky Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Pontypridd come from postal codes CF38.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (46%)
-
TV (30%)
-
Wi-fi (13%)
-
Total Blackout (5%)
-
Phone (3%)
-
E-mail (2%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent Sky outage reports came from the following cities: Caerphilly, Cardiff, Merthyr Tydfil, Blackwood, Pontypridd, Mountain Ash, Pontyclun, Porth, Hengoed, Bridgend, Bargoed, Ferndale, Tonypandy and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Total Blackout | |
| Cardiff |
Wi-fi | |
| Cardiff |
Wi-fi | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Merthyr Tydfil |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
-
T 🐟
(@_TF93) reported
from
Pontypridd, Wales
Now is not the time for your internet to be shit lads @SkyHelpTeam
-
Stu
(@P__TheLetter) reported
from
Bargoed, Wales
Trying to claim a reward off @SkyTV 😡 @SkyHelpTeam Why is it so difficult to communicate with your messaging service!! I’m sick of tired and waiting now. Your customer service is awful!
-
David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@SkyHelpTeam hello, can you please DM to discuss a billing issue as your call wait times are too long
-
Craig Barlow
(@TravelCraig) reported
from
Merthyr Tydfil, Wales
Trying to get @SkyUK @SkyHelpTeam to help with an existing complaint is impossible.
-
lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc
-
Simon Richards
(@Ewenny2) reported
from
Ewenny, Wales
@SkyHelpTeam Right! my phones fully charged and plugged in.. I have a flask of coffee and sandwiches..i’ve told my family where I am in case they start looking for me in the next couple of days. So here goes..I’m going to phone Sky customer services.. pray for me...#skyhopeless
-
Samantha
(@samcardifflife) reported
from
Cardiff, Wales
@SaffiliciousBlu @SkyUK @SkyHelpTeam I couldn’t wait to cut ties with them! They are awful! I will never go back to using them.
-
Gareth Evans
(@Gevans1980) reported
from
Penmaen, Wales
@Jamiexxs here you go. Don't cancel @SkySports Just yet 😂😂 @ScottCosgrave @RQ1927 @dai_sam65 @GwynneRichards
-
Hannah Hughes
(@hannahughes) reported
from
Cardiff, Wales
@SkySports Graham Souness’ Mic has feedback and the faint high pitch ring is driving me mad. Pls fix xxx
-
Stu
(@P__TheLetter) reported
from
Bargoed, Wales
@SkyHelpTeam Trying to claim a refer a friend reward for my mother. Been told she’d have it several times, hasn’t arrived. Spent 2 hours on your messenger chat to now be told it will take another 15 days! 0/10 for customer service, really awful.
-
Simon Richards
(@Ewenny2) reported
from
Ewenny, Wales
@SkyHelpTeam I gave up after 90 minutes, been forwarded to 4 different numbers..I’ve been with Sky since 1991 and I pay over £185 per month for mobiles, tv, fibre and landline service and this has to be the most dreadful customer service in the U.K. I’m out of contract in April. #cantwait
-
ChristianHyde_2
(@Dognz) reported
from
Abercarn, Wales
@SkyHelpTeam why am I receiving emails from you with regards to " Important changes to your Sky subscription" when I've not been a customer of yours for over 3 years, think you need to check your GDPR #compensation
-
Craig Barlow
(@TravelCraig) reported
from
Merthyr Tydfil, Wales
@SkyHelpTeam Apparently, it's not a service you offer as you have told me in various DM.
-
Giggsy
(@DjGiggsy) reported
from
Cardiff, Wales
Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage
-
WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
@rdgmartin @SkySports It’s more like Sky news lately. Awful.
-
Simon Richards
(@Ewenny2) reported
from
Ewenny, Wales
@SkyHelpTeam No I won’t be doing that thank you .. last time you referred me to Messenger and that service and experience was worse than useless.
-
Andrew Davies
(@AdaviesNo3) reported
from
Risca, Wales
@BorisJohnson All the @premierleague players and @BBCSport @SkySports pundits could volunteer to help out patient transportation, they all drive massive expense flash cars.
-
WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
@rdgmartin @SkySports They won’t though.... quite happy to chat shit all day.
-
✨ANDREW✨ 🏴💜💙🦁
(@Villa19UTV) reported
from
Rhymney, Wales
@avfcalun @SkySportsPL @SkyFootball @SkySports @AVFCOfficial Yep wouldn’t of been all that bad even if it was 12pm kick off but 4.30 wat a horrible time 😏
-
lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Ruth Kirk
(@trainman1958) reported
@SkyHelpTeam @KtbearK Why so long ? Twenty years we’ve had sky -no issues . Not very good
-
Sheps
(@SuShephard) reported
@SkyHelpTeam Hi is it this Thursday the BST problem will possibly be fixed or next week please? Just need to know how many weeks I need to change the viewing schedule. Thanks
-
Charlie just
(@Charliepops1982) reported
When are you fixing the time problem @SkyHelpTeam @SkyUK ??? It's really annoying!
-
Rich Hunter 💙
(@RichHunter1964) reported
@SkyUK I wish you’d use your power to fix the clock on sky + HD which is STILL on BST . Get it fixed!
-
Howard Galley
(@howard_galley) reported
@SkyUK @pearljam100 Still showing BST on my HD box. Done on purpose pushing me to step up to Q?? Oh no Q customers with the same problem.
-
Yorkshire ***
(@WestOils) reported
@SkyHelpTeam Sky q and basically she's paying for sports the full package and sky cinema. She can't watch any films or sports, it is a joke she's paying over a £100 for it. She needs it sorting out or she will cancel everything with yourselves
-
Ryan Hancox
(@RyanHancox) reported
@SkyHelpTeam is there a problem with ur website? I’m try to upgrade my broadband but keep getting an error message
-
Hannah Page
(@hannahpage82) reported
@SkyHelpTeam We have no signal in the area at all and having checked on the My Sky app it is saying we are possibly without signal until Wednesday evening. This is totally unacceptable and to not have any prior warning is also shocking.
-
Patricia Pope
(@PattiPope) reported
@SkyHelpTeam hi have been having problems with broadband reception recently, any idea when the super fast fibre will be available in the ME20 postcode ?
-
Hannah Page
(@hannahpage82) reported
@SkyUK absolutely shocking no info given regarding the mobile network being down! Pregnant due Friday and no possible way of contacting the hospital until at least Wednesday!