Sky Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- 
            Internet (60%) 
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            TV (16%) 
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            Wi-fi (13%) 
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            Total Blackout (5%) 
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            E-mail (3%) 
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            Phone (2%) 
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Tonypandy, Caerphilly, Mountain Ash, Porth, Tredegar, Ferndale, Merthyr Tydfil, Rhymney, Bridgend, Tonyrefail, Hengoed, Pontyclun and Pontypridd.
| City | Problem Type | Report Time | 
|---|---|---|
| Phone | ||
| Wi-fi | ||
| TV | ||
| Internet | ||
| Internet | ||
| TV | 
Community Discussion
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Sky Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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 Shelley Bellamy 
    (@Bestyroo) reported 
    
        from
            Dinas Powys, Wales Shelley Bellamy 
    (@Bestyroo) reported 
    
        from
            Dinas Powys, Wales@SkyHelpTeam hi we are waiting for our new router dispatched 30 Nov, tracking info says estimated arrival 28Nov. Still not arrived. Are we talking Nov 2021?? because if so, work are going to be super pissed off when I tell them on monday. Help please!! 🙏 
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 Yuk-Fong Wong 
    (@YukFongWong1) reported 
    
        from
            Cardiff, Wales Yuk-Fong Wong 
    (@YukFongWong1) reported 
    
        from
            Cardiff, Wales@SkyHelpTeam how to watch catch up I’ve done everything on the app not able to do this yet I’m paying for this service 
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 Gareth Thompson 
    (@gareth_thmpsn) reported 
    
        from
            Cardiff, Wales Gareth Thompson 
    (@gareth_thmpsn) reported 
    
        from
            Cardiff, Wales@SkyHelpTeam guys do you have a telephone number where I can speak to someone? Your automated service just keeps going around in a circle & repeating its self. 
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 Shane 
    (@gingio) reported 
    
        from
            Cardiff, Wales Shane 
    (@gingio) reported 
    
        from
            Cardiff, Wales@SkyHelpTeam hi, I’m not happy that I’ve had numerous conversations with your team about returning my router and despite them confirming you received it back you’re now charging me. Please help. 
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 Steffan McMahon 
    (@Steffan_McMahon) reported 
    
        from
            Bargoed, Wales Steffan McMahon 
    (@Steffan_McMahon) reported 
    
        from
            Bargoed, Wales@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal 
- 
                
 Andrew Newman 🏴 
    (@andyn63) reported 
    
        from
            Cardiff, Wales Andrew Newman 🏴 
    (@andyn63) reported 
    
        from
            Cardiff, Wales@SkyHelpTeam Hi sky. Our internet is not working and neither is it working for several of my neighbours. Any news on what’s going on? Thanks. CF5 6XR. 👍🏼 
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 Tania Davies 
    (@TanJanDav) reported 
    
        from
            Cardiff, Wales Tania Davies 
    (@TanJanDav) reported 
    
        from
            Cardiff, Wales@SkyHelpTeam They cut me off after they send a text!!! So frustrating. I am calling the published customer service number!!! I have tried all suggested directives in the website I just need help from a human !! 
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 Glenn Holloway 
    (@glenn_nnelg9) reported 
    
        from
            Llantrisant, Wales Glenn Holloway 
    (@glenn_nnelg9) reported 
    
        from
            Llantrisant, Wales@SkyHelpTeam Again sky mess our broadband up. Without broadband for almost a month and now you turn it back off again and you can't turn it back on until the 7th of Jan. #workingfromhome #nointernet #help 
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 Mikey Roberts 🏴 
    (@mikeyroberts81) reported 
    
        from
            Cardiff, Wales Mikey Roberts 🏴 
    (@mikeyroberts81) reported 
    
        from
            Cardiff, WalesHey @SkyHelpTeam any chance you can stop slowing down my broadband? I know what the trick it, to make me upgrade to a 'faster service'. What I'll do instead is find a better provider. 
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 Michelle Everitt 
    (@ShellEve73) reported 
    
        from
            Price Town, Wales Michelle Everitt 
    (@ShellEve73) reported 
    
        from
            Price Town, Wales@SkyHelpTeam is there a problem in Bridgend area no WiFi since around 9pm ? #skybroadband 
- 
                
 Henry Field Assoc CIPD 
    (@henryf2409) reported 
    
        from
            Cardiff, Wales Henry Field Assoc CIPD 
    (@henryf2409) reported 
    
        from
            Cardiff, WalesHelped my nan sort her @SkyUK bill today. really helpful service happy with the outcome... But she's in her 70s and has been allowed to have her bills increase to between 130-160 per month for over 2 years... Surely Safeguarding volunerable customers should stop that happening!? 
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 Steffan McMahon 
    (@Steffan_McMahon) reported 
    
        from
            Bargoed, Wales Steffan McMahon 
    (@Steffan_McMahon) reported 
    
        from
            Bargoed, Wales@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband 
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 Louise Watkins 
    (@besley1976) reported 
    
        from
            Cefn-coed-y-cymmer, Wales Louise Watkins 
    (@besley1976) reported 
    
        from
            Cefn-coed-y-cymmer, Wales@SkyHelpTeam really disappointed with the worse service ever no one can help me on the phone such a disappointment 
- 
                
 Tania Davies 
    (@TanJanDav) reported 
    
        from
            Cardiff, Wales Tania Davies 
    (@TanJanDav) reported 
    
        from
            Cardiff, Wales@SkyHelpTeam Good morning, I have been having issues with my broadband for 3 weeks. Randomly my devices will not connect to the internet. The amber face appears as well as flashing on occasion . Seems to happen on a weekend and in the Evening? Can you help? Thanks 
- 
                
 Rebecca Cogbill 
    (@beccacogbill) reported 
    
        from
            Coychurch Lower, Wales Rebecca Cogbill 
    (@beccacogbill) reported 
    
        from
            Coychurch Lower, Wales@SkyHelpTeam Been having problems over the last 3 months with my signal losing.. it can take over an hour to come back.. plus got no signal upstairs in my property... anyway to help? 
- 
                
 Sarah Harvey 
    (@sarahtattoo13) reported 
    
        from
            Abertridwr, Wales Sarah Harvey 
    (@sarahtattoo13) reported 
    
        from
            Abertridwr, Wales@SkyUK Hi, I upgraded and activated my free year of discovery+ but everytime I try to use it on my box its says I need to upgrade? Can you help please? 🙏🏼🙏🏼 
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 Ross Pearce 
    (@MRosspearce) reported 
    
        from
            Cardiff, Wales Ross Pearce 
    (@MRosspearce) reported 
    
        from
            Cardiff, Wales@SkyHelpTeam Hello, I just want to register a problem with my Sky Q box. It is noisy and needs regular re booting.Also the connection with the mini box is unreliable. I would like an engineer to call but don’t want that to happen during the Covid pandemic. 
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 Kelly ladd 
    (@kellyladd78) reported 
    
        from
            Cardiff, Wales Kelly ladd 
    (@kellyladd78) reported 
    
        from
            Cardiff, Wales@SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ? 
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 Mat Seymour 
    (@Mat_Seymour) reported 
    
        from
            Cardiff, Wales Mat Seymour 
    (@Mat_Seymour) reported 
    
        from
            Cardiff, WalesHi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost 
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 Tania Davies 
    (@TanJanDav) reported 
    
        from
            Cardiff, Wales Tania Davies 
    (@TanJanDav) reported 
    
        from
            Cardiff, Wales@SkyHelpTeam how do I get to talk to a human at customer service? I keep calling and the computer texts me a link to the website. You have already done that.!this is shocking service 
Sky Issues Reports
Latest outage, problems and issue reports in social media:
- 
            
 Mr John Jackson 
    (@ijohnjassy) reported Mr John Jackson 
    (@ijohnjassy) reported.ac.uk domain on @SkyHelpTeam down??? . 
- 
            
 MDUK 
    (@MD11UK) reported MDUK 
    (@MD11UK) reported@SkyHelpTeam And it's down again. 
- 
            
 Emma Lunn 
    (@emmalunn) reported Emma Lunn 
    (@emmalunn) reported@SkyUK Hi. Bank customers are saying they can't get on to bank apps on Sky wifi. A major bank says the problem is Sky, not the bank. Is this the case please? 
- 
            
 Net Locomotion 
    (@NetLocomotion) reported Net Locomotion 
    (@NetLocomotion) reported@SkyHelpTeam @jamesmckee2 DNS issues appear to be network wide. This is a DNS query on Sky network 
- 
            
 Lynn Strange 
    (@strange_lynn) reported Lynn Strange 
    (@strange_lynn) reported@SkyHelpTeam there seems to be an issue accessing some websites including Santander via Sky server. Santander aware of it but seems like it's at your end? 
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 Sharon Downey 
    (@SharonDowney) reported Sharon Downey 
    (@SharonDowney) reported@SkyHelpTeam might be worth communicating the VPN connectivity issues with your employees on the phones so they have answers when they’re bombarded with queries #justathought 
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 Luke Heyes 
    (@luke_heyes) reported Luke Heyes 
    (@luke_heyes) reported@SkyHelpTeam I'm struggling to find any guidance on your website regarding broadband outages every time it rains. Can you advise the best way to contact you to deal with this issue please? Thanks. 
- 
            
 Sam Ma'ayan 
    (@SamMaayan) reported Sam Ma'ayan 
    (@SamMaayan) reported@SkyHelpTeam Wow, phone the number, I never would have guessed that! Shame you don't actually have an option for your service being just generally awful and no one wants to help with anything 
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 MeAT 
    (@CarterRunMDC) reported MeAT 
    (@CarterRunMDC) reported@SkyHelpTeam @SkyUK anyone else experiencing problems with internet connections via sky? Can't log into work VPN nor internet banking via apps 
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 Kribensis 
    (@Antibacman) reported Kribensis 
    (@Antibacman) reported@SkySports He never fell from the plane. He got caught up in the landing gear and his remains were found in a wheel well…