Sky Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Pontypridd come from postal codes CF37.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at Sky
Sky is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (14%)
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TV (14%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent Sky outage reports came from the following cities: Blackwood, Cardiff, Pontypridd, Tonypandy, Hengoed, Mountain Ash, Bridgend, Porth, Tredegar, Pontyclun, Merthyr Tydfil, Abertillery, Aberdare, Caerphilly and Penarth.
| City | Problem Type | Report Time |
|---|---|---|
 Blackwood |
Internet | |
| Blackwood |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Blackwood |
Internet | |
| Pontypridd |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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Stu
(@P__TheLetter) reported
from
Bargoed, Wales
@SkyHelpTeam Trying to claim a refer a friend reward for my mother. Been told she’d have it several times, hasn’t arrived. Spent 2 hours on your messenger chat to now be told it will take another 15 days! 0/10 for customer service, really awful.
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Adrian Coles
(@Colesy58) reported
from
Cardiff, Wales
Very poor from @SkySports , very good from @GNev2 #RacismStillAlive
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Simon Richards
(@Ewenny2) reported
from
Ewenny, Wales
@SkyHelpTeam Right! my phones fully charged and plugged in.. I have a flask of coffee and sandwiches..i’ve told my family where I am in case they start looking for me in the next couple of days. So here goes..I’m going to phone Sky customer services.. pray for me...#skyhopeless
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Simon Richards
(@Ewenny2) reported
from
Ewenny, Wales
@SkyHelpTeam No I won’t be doing that thank you .. last time you referred me to Messenger and that service and experience was worse than useless.
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Riyadh Issa
(@RiyadhIssa) reported
from
Penarth, Wales
@SkyUK I keep being told I’m on the fastest broadband speed, I’m in a tiny flat and every time I stream a movie if buffers constantly. I’ve spoken to the call centre and they keep telling me it’s fine. Better improve it soon, or you’ll lose a 10 year customer, that’s if you care.
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Craig Barlow
(@TravelCraig) reported
from
Merthyr Tydfil, Wales
Trying to get @SkyUK @SkyHelpTeam to help with an existing complaint is impossible.
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🎯🎯robert morgan
(@robertm72589070) reported
from
Abertridwr, Wales
@BBC and @SkyUK Your vile and bias attack on Jeremy Corbyn and the @UKLabour. Will come bk to bite you on your arse. I'm not going to pay your licence fee anymore for your spewing of lies. And I'm going to cancel my subscription to the other bias shit. Good day
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Leon Duke
(@LeonDuke) reported
from
Penarth, Wales
Here in lies the problem with racism in this country! Bang on from @GNev2 should be echoed by the biggest tv broadcaster in the country not distanced from it! Well said! @SkyUK should be ashamed!
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bert33uk
(@bert33uk) reported
from
Cardiff, Wales
@GNev2 @SkySportsNews @SkySportsPL @ToniRuediger @WezTucker Well at last @SkySports & @SkySportsDavid hav grown a pair & issued a statement. Yes Jonesy u did shut nev down & hope sky don’t start acting like @BBC like sweeping stuff under the carpet u have a duty 2 yr Audience😬
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Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@SkyHelpTeam need your help asap I've already sent a dm
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Samantha
(@samcardifflife) reported
from
Cardiff, Wales
@SaffiliciousBlu @SkyUK @SkyHelpTeam I couldn’t wait to cut ties with them! They are awful! I will never go back to using them.
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Mark Letman
(@wingnut1927) reported
from
Cardiff, Wales
@elltell91 @SkyFootball @SkySports He wears a magic hat! Different level mate. His goal wasn’t bad either!
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Craig Barlow
(@TravelCraig) reported
from
Merthyr Tydfil, Wales
@SkyHelpTeam Apparently, it's not a service you offer as you have told me in various DM.
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Simon Richards
(@Ewenny2) reported
from
Ewenny, Wales
@SkyHelpTeam I gave up after 90 minutes, been forwarded to 4 different numbers..I’ve been with Sky since 1991 and I pay over £185 per month for mobiles, tv, fibre and landline service and this has to be the most dreadful customer service in the U.K. I’m out of contract in April. #cantwait
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Griffter
(@Griffter1927) reported
from
Cardiff, Wales
@SkySportsBoxing @SkySports Tony Bellews commentary and bias is awful. Get rid. @EddieHearn
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Riyadh Issa
(@RiyadhIssa) reported
from
Penarth, Wales
@SkyUK I keep being told I’m on the fastest broadband speed, I’m in a tiny flat and every time I stream a movie it buffers constantly. I’ve spoken to the call centre and they keep telling me it’s fine. Better improve it soon, or you’ll lose a 10 year customer, that’s if you care.
-
Leah Griffiths
(@LRG0808) reported
from
Church Village, Wales
Yet again @SkyHelpTeam sky broadband is down AGAIN!!!! I wonder why I bother paying the monthly fee!! I use more of@my mobile data when at home these days 😡😡
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Cardiff, Wales
Hey @TheCW it's really bad of U to not let @SkyUK have the rights to show @CWBatwoman in the UK. + No other broadcaster seems to have it. It'll screw up #CrisisOnInfiniteEarths. Money over viewers...
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Lewis Davies
(@LewisYDavies) reported
from
Caerphilly, Wales
Gary is completely spot on. If the highest level of this country has issues with racism, homophobia and xenophobia then lower down the spectrum and into football it is seen as ok. Embarrassing that @DavidJonesSky & @SkySports don’t share the same view on these issues.
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Stu
(@P__TheLetter) reported
from
Bargoed, Wales
Trying to claim a reward off @SkyTV 😡 @SkyHelpTeam Why is it so difficult to communicate with your messaging service!! I’m sick of tired and waiting now. Your customer service is awful!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Nader Amini
(@NaderAmini12) reported
@SkyHelpTeam hey our sky vip section has been unaccessible for a few days now and just wondering if you can fix this for us?
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S bert
(@StuBeem) reported
@SkyHelpTeam my broadband isn’t working, I’m unable to make calls. Your website sends me into an infinite loop with no actual help- how do I contact you to speak to someone?!?!
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David Holford
(@dwholford) reported
@KeeanC_ @skytv @SkyHelpTeam I had no such issue on my mobile at about 5.00pm
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Jackie Howard
(@jackie_168) reported
@SkyHelpTeam A few times. It says it's good. But a light off my router when I got up one morning. Internet slow and buffing on occasions. Been like this a couple of weeks on and off. Just want to know if anyone has had the same
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Adam Andrew Hayes
(@adamhayes900) reported
.@SkySports @skytv have got to do better with this red button. The picture quality is awful
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Matt Price
(@prowlerthedevil) reported
@SkySports your red button streams in SD are absolutely terrible on my 4k TV so blurry and hard to watch! 😭
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Kirsty
(@LFCKirstyLFC) reported
@SkyHelpTeam Sky Q ? Any help at all?
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kev@carly
(@CharleyFarley50) reported
@SkySports **** off ,he is a crap manager who only got the job because Ashley was a cheap skate. No other manager with any self respect would have taken the job. If he cares anything for the club he would have walked a long time ago
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Stewart Jackson
(@Stewart04260672) reported
@SkyHelpTeam Our phone line has been dead for over a month. Each time we call they say will do tests on the line and then call us back to arrange a technician visit, this never happens
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Cupid Stunt 🏴
(@WeeArsehole) reported
@SkyHelpTeam is there a problem in the KY58JU area?