Sky Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Pontypridd come from postal codes CF38.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Sky
Sky is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent Sky outage reports came from the following cities: Pontyclun, Porth, Cardiff, Tonypandy, Caerphilly, Treorchy, Blackwood, Abertillery, Hengoed, Pontypridd, Bargoed, Cefn-coed-y-cymmer, Merthyr Tydfil, Aberdare and Bridgend.
| City | Problem Type | Report Time |
|---|---|---|
 Pontyclun |
Internet | |
| Porth |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Tonypandy |
TV | |
| Cardiff |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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✈TheConcordeSpiritPsychicMedium✈
(@JamesHenryEades) reported
from
Abercynon, Wales
@SkyHelpTeam Any idea when my broadband will be back on please? So frustrating paying for a substandard service 😤
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
It has been down for over 12 hours now @SkyHelpTeam when should i expect my broadband, security, ring doorbell and Sky Q box to be up and working? #skydown #skybroadband
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@KleeJohn @SkyUK And ever thus it has been. Pretty poor service.
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Barry Webster
(@BarryWebster79) reported
from
Pontypridd, Wales
@SkyHelpTeam yet another Broadband outage. Any update on when it’s likely to be fixed?? You say Cardiff and the South West, but the problem seems to be the whole of South Wales not just Cardiff
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kevinpurse
(@kevinpurse) reported
from
Cardiff, Wales
@SkyHelpTeam I'm having trouble with my Internet connection it keeps cutting out would like a swift response please
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Kathryn Foot 🏴
(@KathrynFoot) reported
from
Llantwit Fardre, Wales
@SkyHelpTeam Fine. You’ve lost a customer.
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Big Poppa Nash
(@edg_hx) reported
from
Porth, Wales
@SkyHelpTeam are there still issues in Wales? I’m stuck with no internet trying to work from home
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Colmitchell🏴
(@Colmitchell1) reported
from
Tylorstown, Wales
@SkyHelpTeam internet down in CF43 AGAIN
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Anthony Campbell
(@Anthony20791553) reported
from
Penarth, Wales
Terrible screen presentation on the 100. Commentary also very poor. Scrap it. @BBCSport @SkySports
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Ben Price
(@benprice84) reported
from
Penmaen, Wales
@SkySports Graeme Souness is an awful pundit, why do you still employ him? The obvious vendetta he has against Paul Pogba is bordering on ridiculous now
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GForce
(@Gailt31) reported
from
Cardiff, Wales
@SkyHelpTeam any update on when Cardiff broadband service will be restored? This has been going on since yesterday evening
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Mr Idrive
(@IDRIVECYMRU) reported
from
Llantrisant, Wales
@SkyHelpTeam are you having problems in the Llantrisant area (CF72) we have no WiFi
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Kathryn Foot 🏴
(@KathrynFoot) reported
from
Llantwit Fardre, Wales
@SkyHelpTeam Have already emailed to cancel. I’m pretty sure I’m not the only person upset by this. As a loyal customer this is pretty shoddy treatment. Shame.
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@SkyHelpTeam im disgusted what youve done to my tv background. How do i make a complaint
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@SkyHelpTeam im disgusted what youve done to my tv background. Absolute disgrace. How do i make a complaint?
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Kelly
(@Kellyluxe) reported
from
Tondu, Wales
Sky Broadband is still down so obviously something major has gone wrong. I wouldn’t like to work for @SkyUK this morning 🤭
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Captain Giant
(@Captain_P_Giant) reported
from
Pengam, Wales
Internet has been down for 3 hours 37... not sure whats going on either :( @SkyHelpTeam
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Mikey Roberts 🏴
(@mikeyroberts81) reported
from
Cardiff, Wales
@PollyJames @SkyHelpTeam I live in Cardiff but my Internet seems to be fine, but dad who lives a mile down the road says his isn't working. Hopefully will be fixed soon.
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Kathryn Foot 🏴
(@KathrynFoot) reported
from
Llantwit Fardre, Wales
@SkyHelpTeam not impressed - called to recontract. Was made a decent offer but told I have to pay a £20 admin fee for the privilege of entering into another 18 month contract with you. Been with you for 21 years. Time to cancel?
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@SkyHelpTeam How can you not provide 24 hours support? There is obviously a national #sky crisis #skydown
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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juliet cole
(@julietdcole) reported
@SkyHelpTeam also issues in SW9 London… WFH please resolve ASAP!
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Bev Theaker
(@BevTheaker) reported
@RickyPatterson @SkyHelpTeam Must be the whole country down
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Jimmyjammy
(@Jimmyja52326796) reported
@SkySports Yes Gary. There must be an explanation, a millionaire footballer couldn't possibly be behaving badly. As we know in your eyes only Tories are responsible for anything bad in the world.
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N.
(@NoireNate) reported
@SkyHelpTeam The issue is you. How are you resolving that? My internet dropped last night yet you're sending me nonsense about issues now when my service is "currently" running. Pull your finger out seriously and don't @ me for the sake of it
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Qwibbs
(@Qwibbs48) reported
@SkyHelpTeam your internet is apualing and wouldnt let me do jack **** on my pc for hours, dame for other victims ik who use sky
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damian paget
(@DamianPajjjy) reported
@SkyHelpTeam why can't you sort out your Internet. South wales area has been intermittent for over an hour. Can't even run checks online as that's down
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RJ
(@Adaryn) reported
@SkyHelpTeam @BigSammyJ Dear sky, I’m going to write this in capital letters so it’s clear. MOST OF US CANNOT ACCESS THIS ON MOBILE INTERNET. Everytime you tell us to go here, everytime I tell you I can’t access it on mobile. In any case it says no issues. There are deffo issues.
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John Vhiki
(@KudzaiZvikwende) reported
@OmarHawwashBG @Inter_en Remember when people on @SkySports got a doctor saying Eriksen may never play football again. I know he said may but it just wouldn't be awesome for him to shove that statement where his MD would never reach😑😑...
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J20r
(@Jack20r) reported
Sky internet down ✅ Bad customer service ✅ Am I changing provider ✅ 2nd time down in 24hours can’t do any work again… @SkyHelpTeam @Sky
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Sarflondoner
(@Sarflondoner66) reported
@SkyHelpTeam to add to your list Sky Broadcast not working in SM5 area. #skybreakdown #skybroadband