Sky Outage Report in Wenvoe, Vale of Glamorgan, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Wenvoe, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Wenvoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 22: Problems at Sky
Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (66%)
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Wi-fi (13%)
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TV (10%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wenvoe, Vale of Glamorgan, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Newport, Pontyclun, Caerphilly, Penarth and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Newport |
Internet | |
| Pontyclun |
Wi-fi | |
| Cardiff |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Wenvoe, Wales
Latest outage, problems and issue reports in Wenvoe and nearby locations:
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Laura-Rose 🏴🏳️🌈
(@laurarose13521) reported
from
Cardiff, Wales
@SkyHelpTeam I know how to pay my bill my issue is with the text to verify the payment it can’t go through because my phone cut off
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🏴Claire🏴
(@Dimclem_) reported
from
Cardiff, Wales
@SkyHelpTeam can you tell me why the Apple TV app is not working?
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Tim Powell Legacy Supporter of 40 years
(@timscoreboard) reported
from
Taff's Well, Wales
@maxwoody84 @Utd_76 @SkySports Cancel the subscription and tell them why when asked. It's what I did
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam Your test doesn’t show upload speeds which is exactly where the issue is ?
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Thom
(@thomjamesmcc) reported
from
Cardiff, Wales
Is Sky Mobile service always terrible in Cardiff? None of my apps (including the most important ones 👀) aren’t working!! @SkyHelpTeam
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Riddy 🇬🇧 🦢🦢🦢🦢🏴
(@Riddy81) reported
from
Cardiff, Wales
If @SkySports don't show the south wales Derby, I swear I will cancel my sky subscription and going forward i will stream every game illegally to as many people as I can fit in my front room.. sort it out
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jason fenard
(@jason_fenard) reported
from
Cardiff, Wales
Anyone else in the Cardiff area having @SkyUK internet problems? We have had no internet connection since yesterday. Some online sources reporting widespread outage but Nothing official on Sky site that I can find?
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Berts Back 🇧🇧
(@berts_back) reported
from
Cardiff, Wales
@SkyHelpTeam @WeAreOpenreach Somebody is lying again 2nd visit today & fibre still won’t be fitted until another visit. So that will be 3 visit 3 appointments. Getting pissed off now was told it will be sorted today🤬will definitely be looking for a refund as service is 💩
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It's a Moose and a Sloth 🚲🚴🍷🍺🏉 🎸🎶🌈🎻🦥🪕
(@David_Moose) reported
from
Penarth, Wales
Anyone else @SkyHelpTeam TV down?
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Stacey Worboys
(@StaceyWorboys) reported
from
Pontypridd, Wales
@SkyHelpTeam is there issues with using the SkyGo app on iPhone? I’ve been unable to use it for a few weeks now. Doesn’t do anything when I try to watch something, just black screen with loading cog.
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suzanna thomas
(@suzannathomas) reported
from
Cardiff, Wales
@SkyHelpTeam can you please tell me why it is so hard for you to send a router out so it arrives before the installers. 3 weeks since we upgraded and bt arrive this morning our router not till this afternoon. Cant do the proper checks. Shocking service for the price we pay.
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Ryan Davenport
(@Welsh_Saint14) reported
from
Cardiff, Wales
@SkyHelpTeam Having issues regarding my account, we have re-joined sky but as I used my email address from previous account before we left im not being shown anything on the account,just had confirmation emails and text messages so can't see anything regarding reschedule
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Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@SkyHelpTeam my sky a box will not reconnect to the internet. I’ve tried repeatedly for the last 2 hours and still nothing. No issue with the internet
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Neil
(@neil_roberts_) reported
from
Cardiff, Wales
Sky Broadband is shite @SkyHelpTeam I have ultrafast plus and yet download speeds are way below what you say, streaming is slow and the wifi doesn’t reach every room. Talking to someone about it is a 45 minute wait. What’s the point? Useless
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Noga Fett
(@darth_noga) reported
from
Barry, Wales
Absolutely shocking service from @virginmedia a 47% price increase for a customer of over 25 years and would rather lose a customer than give us a deal that new customers get. @BTCare @SkyHelpTeam can you do any better?
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Sam Rees
(@SamReesCS) reported
from
Newport, Wales
@SkyHelpTeam really disappointing customer care lately from Sky. Seems as when you’ve transferred call centres abroad, the level of care, support and knowledge has dropped significantly. Call for one simple account change and the guys amends all my packages to curate the deal he
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Laura-Rose 🏴🏳️🌈
(@laurarose13521) reported
from
Cardiff, Wales
@SkyUK I have a large phone bill. My phone has been cut off so I can’t receive texts or calls. I am trying to pay the bill but the payment won’t go through because the passcode text won’t go through See the problem? HELP
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam We have had no stop issues with Sky Broadway over the the last few months since the installation of Sky Q - with the lash engineer visit only on Friday - we pay a fortune for a second class service of late !
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captains log
(@kirkyboy79) reported
from
Cardiff, Wales
Listening to the @SkySports commentary yesterday you should hang your heads in shame every 2 minutes biased to sheff utd it was embarrassing.i mean #nffc stuffed em and there was no great accolade for us .they where hoping the blades would score.hope we stuff on tues
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🏴Claire🏴
(@Dimclem_) reported
from
Cardiff, Wales
@SkyHelpTeam it is not even 14 days since I joined Sky and my Q box has to be replaced. Do you think this is acceptable? I look forward to hearing how you intend to compensate me for the inconvenience and poor ‘service’.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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ً
(@guywhokekw) reported
@AguxroRole @TheFergusonWay @SkySports damn nobody really talking about city this season, life must be boring huh
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maria norman
(@mariajean76) reported
@SkyHelpTeam I was discussing a new contract with your customer service team, who could not give full pricing and laughed at my questions. Suffice to say won’t be renewing our contract.
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Darren Ainge
(@Strangeainge) reported
@SkyHelpTeam broadband not working and your app just keeps looping me back to check my connection. £165 per month and can’t even access the internet! @virginmedia I’ll be talking to you tomorrow.
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Monty 😇
(@MerelyMonty) reported
@skysports pundits totally missed the ref pointed at his earpiece & waved his hands to dismiss penalty appeal after Pope & Wolves player came together. The Wolves player went down too easily #NUFC #NEWWOL #wwfc
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Maaz
(@Maaz60299018) reported
@TheFergusonWay @SkySports Whenever he is the refree in our match bad happens with us.
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DW
(@DevizesWolves) reported
“At this point you just want to win the second half” what ******** is this gibberish? @SkySports #FULARS
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Paul Bareham
(@bareham_paul) reported
@SkyHelpTeam why can I not fined a number to speak to someone about a complaint.!
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Jamie Tonkinson
(@Tonky1995) reported
@premierleague @SkySports The refs in this league are a joke there so inconsistent they need to be reviewed. Anthony taylor is the worst ref in the league and Andre marriner never gave cards for worst tackles in his game yesterday but give that as a red. Both should be sacked😡😡
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Gad
(@erick_gad) reported
@TheFergusonWay @dmulindwa72 @SkySports **** English referees pure shambles 😑😤
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Gerard Killing
(@gerard_killing) reported
Rednapp is such an idiot. Saying pope took player out with his shoulder when the replays show the wolves player connects with pope not the other way round. #skysports #nufc