Sky Outage Report in Penarth, Vale of Glamorgan, Wales
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Penarth, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Penarth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Penarth, Vale of Glamorgan, Wales
The most recent Sky outage reports came from the following cities: Newport, Cardiff, Caerphilly, Pontypridd, Pontyclun, Barry and Weston-super-Mare.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Cardiff |
Internet | |
| Newport |
TV | |
| Caerphilly |
Internet | |
| Newport |
Internet | |
| Pontypridd |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Penarth, Wales
Latest outage, problems and issue reports in Penarth and nearby locations:
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Shaun Porter
(@srp0000) reported
from
Newport, Wales
Wtf is wrong with the sound @SkySports #MUNEVE ?
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Shelley Bellamy
(@Bestyroo) reported
from
Dinas Powys, Wales
@SkyHelpTeam hi we are waiting for our new router dispatched 30 Nov, tracking info says estimated arrival 28Nov. Still not arrived. Are we talking Nov 2021?? because if so, work are going to be super pissed off when I tell them on monday. Help please!! 🙏
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@SkyHelpTeam guys do you have a telephone number where I can speak to someone? Your automated service just keeps going around in a circle & repeating its self.
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andrew corten
(@AndrewCorten) reported
from
Newport, Wales
@GNev2 how ******** do @SkySports allow such a biased prick like you commentate on a Man U game ? You are a disgrace #biased #disgrace
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@SarahBell85 @SkyHelpTeam It’s down in Cardiff too so unlikely your device
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@SkyHelpTeam broadband is down, is there an outage in the Cardiff area ? #cardiff #skybroadband
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Tania Davies
(@TanJanDav) reported
from
Cardiff, Wales
@SkyHelpTeam They cut me off after they send a text!!! So frustrating. I am calling the published customer service number!!! I have tried all suggested directives in the website I just need help from a human !!
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Tania Davies
(@TanJanDav) reported
from
Cardiff, Wales
@SkyHelpTeam Good morning, I have been having issues with my broadband for 3 weeks. Randomly my devices will not connect to the internet. The amber face appears as well as flashing on occasion . Seems to happen on a weekend and in the Evening? Can you help? Thanks
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#HelloMyNameIsSimon🏴
(@amphlett_sg) reported
from
Cardiff, Wales
@SkyHelpTeam my mother in law ordered multiscreen in December and has been paying for it but no Minibox can you help ? Tried online & phone but going round in circles!
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Glenn Holloway
(@glenn_nnelg9) reported
from
Llantrisant, Wales
@SkyHelpTeam Again sky mess our broadband up. Without broadband for almost a month and now you turn it back off again and you can't turn it back on until the 7th of Jan. #workingfromhome #nointernet #help
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Sarah Harvey
(@sarahtattoo13) reported
from
Abertridwr, Wales
@SkyUK Hi, I upgraded and activated my free year of discovery+ but everytime I try to use it on my box its says I need to upgrade? Can you help please? 🙏🏼🙏🏼
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@100Climbs @ibiza74pete1 Brilliant! Snag is, though I threaten to do this, the kids know I need to keep it on in order to run my business! Does anyone know if it's possible to divide the wifi signal so I can keep one channel on (password protected) but switch off the other? I use Sky. @SkyHelpTeam
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi, I’m not happy that I’ve had numerous conversations with your team about returning my router and despite them confirming you received it back you’re now charging me. Please help.
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Mikey Roberts 🏴
(@mikeyroberts81) reported
from
Cardiff, Wales
Hey @SkyHelpTeam any chance you can stop slowing down my broadband? I know what the trick it, to make me upgrade to a 'faster service'. What I'll do instead is find a better provider.
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
Really trash #skybroadband again. My kids have been complaining this evening as they've been dropped out of xbox games mid-game due to crap wifi. It's not the speed or service we should expect & we still haven't received the booster promised! #poorcustomerservice @SkyHelpTeam
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Gerald J Davies
(@GerJDav) reported
from
Caerphilly, Wales
@_drane @SkyUK If you use your hotspot try balancing your phone near an open window It might help the phone signal get in if you’ve got coated or treated glass
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@SkyHelpTeam You need to employ more people. Everytime i have called over the previous 20 years with a problem i wait far too long. Customer retentions and sales answer far quicker! #sky
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Tania Davies
(@TanJanDav) reported
from
Cardiff, Wales
@SkyHelpTeam how do I get to talk to a human at customer service? I keep calling and the computer texts me a link to the website. You have already done that.!this is shocking service
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Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
@AndrewMorganRCT @skytv @SkyHelpTeam you're better this, help Cllr Morgan out
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@ChristianFish3 @SkyHelpTeam Mine is down. In city centre
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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AphexDex
(@Aphex_Dex) reported
@SkySports Can't blame VAR for Gomez being an absolutely terrible footballer
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Simon Summers
(@summers_simon) reported
@SkySports Does this fella never stop moaning
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Callum Pepper
(@handyfucker) reported
@SkyHelpTeam why is my broadband down again we had an engineer out less than a month ago
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Tina Smithson
(@SmithsonTina) reported
@SkyHelpTeam Words fail me totally unacceptable I was in customer care management for a number of years and I would never have treated a customer this way and be given this response . I will be cancelling my subscription 😡
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Brad Nicholls
(@BradNicholls7) reported
@SkyHelpTeam It’s saying no known issues but mine is down and still?
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PB
(@Bazzinio) reported
@thejohnthfc @SkySports Let's just forget the penalty we should have had and thr red for Rodri in the first half for the kick out then... As poor as we were, we were still in it and these are fine margins, big calls you expect refs to get right.
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Ally_Lou
(@Ally_Lou_) reported
@SkyUK I’m currently on hold (been 20 mins so far while he speaks to a manager) this is my 3rd call tonight after being sent round the houses and cut off. Your billing team messed up. Speak to me or I cancel my direct debit. I’m not wasting anymore of my time chasing you!!!
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barney hubble
(@barneyboy2k) reported
@SkyHelpTeam Hmm Thats our screen for a quarter of the day. Or foes Black in the good parts of TV shows. Weve rang before weve done everything. Youve got to admit its crap. If it WORKED id be happy. Shame @virginmedia didnt get their act together and installed here. Been begging for 7 years.
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Nicola Ward
(@nicolazoey) reported
@SkyUK @SkyHelpTeam why can I not download movies on skycinema is there an issue?
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Matt
(@Missives0fASub) reported
from
Romford, England
Anyone else’s Sky Q box claiming that their Sky Broadband box is down despite having five other devices using the broadband without any problems? @SkyHelpTeam