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Sky outages and service status in Newport, Wales

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Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Newport, including 1 direct report.
  • The most common problems reported in this area mention TV, Internet, and Total Blackout.
  • The most recent signal from this area was received Aug 11, 5:41 PM GMT+1.
  • 50% TV (50%)
  • 40% Internet (40%)
  • 5% Total Blackout (5%)
  • 5% Wi-fi (5%)

The latest reports from users having issues in Newport come from postal codes NP20 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Newport, Wales

The most recent Sky outage reports came from the following cities: Caerphilly, Cardiff, Hengoed, Newport, Blackwood, Pontypool, and Cwmbran.

CityProblem TypeReport Time
Caerphilly TV 7 hours ago
Cardiff TV 2 days ago
Hengoed TV 3 days ago
Cardiff Internet 4 days ago
Cardiff Internet 4 days ago
Caerphilly TV 6 days ago

Nearby cities with recent reports

Cardiff

3 recent signals

2 days ago
Caerphilly

2 recent signals

7 hours ago
Hengoed

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • YukFongWong1
    Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam I have been ringing you for ages regarding my bill pay I need someone to help me please

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Newport, Wales

    @100Climbs @ibiza74pete1 Brilliant! Snag is, though I threaten to do this, the kids know I need to keep it on in order to run my business! Does anyone know if it's possible to divide the wifi signal so I can keep one channel on (password protected) but switch off the other? I use Sky. @SkyHelpTeam

  • TanJanDav
    Tania Davies (@TanJanDav) reported from Cardiff, Wales

    @SkyHelpTeam They cut me off after they send a text!!! So frustrating. I am calling the published customer service number!!! I have tried all suggested directives in the website I just need help from a human !!

  • wenglishpaul
    Paul Scanlon 🏃‍♂️🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿🏃🎖 (@wenglishpaul) reported from Cardiff, Wales

    So after 20 years of being a @skytv customer. @SkyHelpTeam are happy to loose me as a customer absolutely disgusting attitude. To say I'm furious is an understatement #poorservice

  • starlord_adam
    Adam (@starlord_adam) reported from Clevedon, England

    Why am I paying over £100 a month for @SkySports when their anti spurs rhetoric is shocking. @GNev2 , Martin Tyler et al.. Might just cancel and stream for free.

  • gingio
    Shane (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?

  • andyn63
    Andrew Newman 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@andyn63) reported from Cardiff, Wales

    @SkyHelpTeam Hi sky. Our internet is not working and neither is it working for several of my neighbours. Any news on what’s going on? Thanks. CF5 6XR. 👍🏼

  • gareth_thmpsn
    Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    My broadband is awful @SkyHelpTeam.

  • gareth_thmpsn
    Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @SkyHelpTeam guys do you have a telephone number where I can speak to someone? Your automated service just keeps going around in a circle & repeating its self.

  • benprice84
    Ben Price (@benprice84) reported from Penmaen, Wales

    @SkySports Graeme Souness is an awful pundit, why do you still employ him? The obvious vendetta he has against Paul Pogba is bordering on ridiculous now

  • sarsjt
    SJT (@sarsjt) reported from Penmaen, Wales

    @SkyUK another awful phone call experience from sky for my parents who are elderly trying to set up sky since March yesterday’s call consisted of a two way conversation in a foreign language with a translator???? An hour later still no sky can someone please advise

  • kellyladd78
    Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam Your test doesn’t show upload speeds which is exactly where the issue is ?

  • YukFongWong1
    Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam Does not solve my issues

  • fourfoot
    Paul Jenkins (@fourfoot) reported from Penarth, Wales

    @SkyHelpTeam Hi. Having really slow broadband here for a while now. Online test thing hasn’t worked in the fortnight I’ve been trying. Checked all equipment. Can you help?

  • jamestuck
    James (@jamestuck) reported from Cardiff, Wales

    @SkyHelpTeam apparently you’ve cancelled my mobile phone swap because I didn’t send my old phone back in the packaging you never sent me. It sure what more I can do because getting in touch with you is like trying to unravel the mystery of how the universe started. #helpme

  • KHoulgrave
    🦋 Karen 🦋 (@KHoulgrave) reported from Newport, Wales

    How long is this outage going to last please? Been down all day @SkyHelpTeam #skybroadband #skybroadbandsouthwales

  • kellyladd78
    Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam We have had no stop issues with Sky Broadway over the the last few months since the installation of Sky Q - with the lash engineer visit only on Friday - we pay a fortune for a second class service of late !

  • ParaLynch
    steve lynch (@ParaLynch) reported from Pontnewydd, Wales

    @WestwoodLee @SkySports It wasn’t going in end of !! Bad sportsmanship by USA

  • Mat_Seymour
    Mat Seymour (@Mat_Seymour) reported from Cardiff, Wales

    Hi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost

  • BeaTz780
    Daniel 🏴󠁧󠁢󠁷󠁬󠁳󠁿 BeaTz (@BeaTz780) reported from Newport, Wales

    @andydevils @SkyHelpTeam Fair play that’s really good! I have a problem every few months. It either drops for an hour or just performs really slowly. Ah well, let’s hope it back up and running by the morning 🙏🏼

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Williewoose
    ٹیری (@Williewoose) reported

    @Zuffa_Boxing @SkySports Neither deserved to win that Awful show Ref should be able to declare a no contest both get the loser's purse Give the rest to the @RingsideTrust

  • terryt2905
    terry trigger (@terryt2905) reported

    @Argyle @OfficialECFC dear me they’ve got a nerve to say Scottish football is bad Plymouth and Exeter fans should get their money back worst game of football I’ve seen in my life @SkySports should be sacking people

  • Williewoose
    ٹیری (@Williewoose) reported

    @Zuffa_Boxing @SkySports What a mess Walsh v Denny Throw a couple of punches both miss duck in the other tucks the head under his arm then a bit of a wrestle Not sure which one offends more but the ref has to do something Issue both warnings ducking in with head excessive holding

  • BlinkandBreathe
    RVW™® (@BlinkandBreathe) reported

    @FabrizioRomano But wait, didn't some Newcastle fans and their press and @SkySportsNews @SkySports say we had a 77M bid turned down? Yet here we're with a 75M bid accepted.

  • mbpix_8
    Morag Braithwaite 🇺🇦 ❤️🐶🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@mbpix_8) reported

    @BBCSport @footballontnt @itvfootball #SkySports Only because the execs are all COWARDS. Disgraceful Disgusting Pathetic Corrupt I will never spend another £/$ that goes towards FIFA and this total bunch of cowards #FIFA #Infantino

  • _TH0RP3_
    TH05PE91 (@_TH0RP3_) reported

    @Emzz715 @SkySports We never once bid on Cunha and Mbeumo, so how could they have rejected us?

  • Hawman_the_OG
    TheHawMan (@Hawman_the_OG) reported

    @danawhite @paramountplus @SkySports U could say I won …. And I still wouldn’t take those sorry *** tix Go slap a ho fix paramount do something

  • tottenhammad123
    Toby Tottenham Mad (@tottenhammad123) reported

    @SirHammerLot25 @SkySportsNews @SkySports What the actual **** are you talking about

  • HeavensAbove7
    нєανєηѕ αвσνє (@HeavensAbove7) reported

    @SkyHelpTeam Poor service should get the exposure it deserves and Sky mobile have not fixed a dead connection after over 3 weeks. Two "chats" at over an hour each with zero resolution.

  • SonuAlamadi
    Sonu Kumar Alamdi (@SonuAlamadi) reported

    @SkyUK .. This is really appalling you charged me 219 pounds when I have been with SKY for last 12 years , paying 55 Pounds every month direct debit ..Payment reference -00622300434595 .. You are ripping off your loyal customer ... DISAPPOINTING