Sky Outage Report in Newport, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Newport come from postal codes NP10, NP11 and NP19.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 31: Problems at Sky
Sky is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Newport, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Caerphilly, Barry, Newport, Pontypool, Hengoed and Cwmbran.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Phone | |
| Cardiff |
Wi-fi | |
| Caerphilly |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam how to watch catch up I’ve done everything on the app not able to do this yet I’m paying for this service
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Chris Elliott
(@christelliott) reported
from
Barry, Wales
I wish I paid for @SkySports so I could cancel it
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Shaun Porter
(@srp0000) reported
from
Newport, Wales
@SkySports the commentators haven’t mentioned Mitrović for 2 minutes now! Damn they just did 🙄 #playofffinal
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Gavin Glover
(@Gavlaa) reported
from
Marshfield, Wales
@c7_OllyClifford @SkySportsPL @SkySports The technology is fine, the people officiating are the problem. So many wrong calls its embarrassing
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam I have been ringing you for ages regarding my bill pay I need someone to help me please
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Caroline
(@CarolineWhitta5) reported
from
Penarth, Wales
@SkyUK I am getting constant calls telling me they will cut off my internet. I am an elderly customer and is this a scam
-
Mat Seymour
(@Mat_Seymour) reported
from
Cardiff, Wales
Hi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost
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Jo Owens(Shardelow)
(@JoOwens2) reported
from
Barry, Wales
@SkyUK what’s happening???? Sky errors when trying to access emails!! Lots of people seem to be having same issue
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NetballWales
(@NetballWales) reported
from
Cardiff, Wales
Loved #womenssportsdebate on @skysports - 2 hours of great and interesting chat. But can’t help but feel there wasn’t any debate? A dozen people agreeing with one another doesn’t help... #StepOutsideTheEchoChamber
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Paul Jenkins
(@fourfoot) reported
from
Penarth, Wales
@SkyHelpTeam Hi. Having really slow broadband here for a while now. Online test thing hasn’t worked in the fortnight I’ve been trying. Checked all equipment. Can you help?
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
My broadband is awful @SkyHelpTeam.
-
Paul Smith
(@PaulSmith83) reported
from
Barry, Wales
Lol at Azpilicueta forgetting to take the knee and pelting down the wing instead. @ChelseaFC @SkySports #palvche
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?
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gerald davies
(@gerry_tudor) reported
from
Cardiff, Wales
@SkyHelpTeam I think there’s a problem in my area, help.. !!
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam Does not solve my issues
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Denzil
(@djdanter) reported
from
Caerphilly, Wales
@PaulBro97733140 @SkySports I went to the Joshua vs Parker fight, always been a Joshua fan! I’ll never pay for anything involving that **** again. And Lewis Hamilton the same!
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam how come you can only offer me a basic broadband but BT can offer me two speeds over fibre? Am I missing something or are they slow in telling you they’re upgraded?
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SJT
(@sarsjt) reported
from
Penmaen, Wales
@SkyUK another awful phone call experience from sky for my parents who are elderly trying to set up sky since March yesterday’s call consisted of a two way conversation in a foreign language with a translator???? An hour later still no sky can someone please advise
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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andres segarra
(@afrentado27) reported
@SkyHelpTeam Hi I dont think it is , because my SIM card is not being recognised at all . Any technical help ?
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@john-westham⚒
(@jcwhu2) reported
@SkyHelpTeam Thanks for the response Chloe. Unfortunately this morning is just another entry in a catalogue of problems.
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Mark
(@MarkMiddleton37) reported
@Buntingfootball Totally agree..Middlesbrough away (and an away for them, too) midweek 7.45 is just as bad. @SkySports bang on about ‘for the fans’ it’s about time they proved it.
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Jill
(@JillJillwhit) reported
@SkyUK it is unacceptable that you have had a mast down in my area for 2 months and no plan to get it fixed this month. I am dropping urgent calls! Do I get my money back for this lack of service?!!
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David Jennings
(@DavidJennings6) reported
@SkyHelpTeam Sky glass crashed AGAIN today…this is now beyond a joke. If anyone is considering switching / buying glass DON’T. Sky’s max 159mb on my bandwidth can’t cope along with other devices. Never had this problem with Q. You’ve released glass too soon Sky!!!
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SS
(@Companyshekeeps) reported
@SkyHelpTeam hi I haven’t had broadband for over a week now and I work from home. You sent an engineer on Wednesday and he didn’t fix it and I’ve had no follow up though was told someone would come by today. Your lines are busy and I need this sorted ASAP please. Can you help?
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Martin Smith
(@MartinLeicester) reported
@SkyHelpTeam The 90's had some of the worst idents, 70/80's was a much better era.
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Fiona Williams
(@fionatobefit15) reported
@SkyHelpTeam Would be great if we could be given an estimated time of fix instead of being told the same thing for nearly 4 days!!!
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Tullocarm
(@Tullocarm) reported
It's been over a week with an outage resulting in NO BROADBAND. Wtf @SkyHelpTeam. You're proving beyond useless at this point! Why am I having to tether to my smart tv? When will this be fixed?????? I expect compensation and an apology...and perhaps an explanation!
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Skylar
(@Skyskyseys) reported
@SkyHelpTeam Erm I appear to have no TV .. I'm guessing its a fault from all the other tweets but for how long are we going be down for?