Sky Outage Report in Newport, Wales
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Newport come from postal codes NP10, NP20 and NP11.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (61%)
-
TV (15%)
-
Wi-fi (13%)
-
Total Blackout (6%)
-
E-mail (2%)
-
Phone (2%)
Live Outage Map Near Newport, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Caerphilly, Blackwood, Abertillery, Cwmbran, Newport, Hengoed, Bargoed, Barry, Penarth and Pontypool.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Phone | |
| Caerphilly |
Phone | |
| Blackwood |
TV | |
| Abertillery |
Internet | |
| Cardiff |
Internet | |
| Cwmbran |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
-
Mat Seymour
(@Mat_Seymour) reported
from
Cardiff, Wales
Hi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost
-
gerald davies
(@gerry_tudor) reported
from
Cardiff, Wales
@SkyHelpTeam I think there’s a problem in my area, help.. !!
-
Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam I have been ringing you for ages regarding my bill pay I need someone to help me please
-
Caroline
(@CarolineWhitta5) reported
from
Penarth, Wales
@SkyUK I am getting constant calls telling me they will cut off my internet. I am an elderly customer and is this a scam
-
Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam how come you can only offer me a basic broadband but BT can offer me two speeds over fibre? Am I missing something or are they slow in telling you they’re upgraded?
-
James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
-
Jo Owens(Shardelow)
(@JoOwens2) reported
from
Barry, Wales
@SkyUK what’s happening???? Sky errors when trying to access emails!! Lots of people seem to be having same issue
-
Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam Does not solve my issues
-
Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?
-
SJT
(@sarsjt) reported
from
Penmaen, Wales
@SkyUK another awful phone call experience from sky for my parents who are elderly trying to set up sky since March yesterday’s call consisted of a two way conversation in a foreign language with a translator???? An hour later still no sky can someone please advise
-
Gavin Glover
(@Gavlaa) reported
from
Marshfield, Wales
@c7_OllyClifford @SkySportsPL @SkySports The technology is fine, the people officiating are the problem. So many wrong calls its embarrassing
-
Denzil
(@djdanter) reported
from
Caerphilly, Wales
@PaulBro97733140 @SkySports I went to the Joshua vs Parker fight, always been a Joshua fan! I’ll never pay for anything involving that **** again. And Lewis Hamilton the same!
-
Shaun Porter
(@srp0000) reported
from
Newport, Wales
@SkySports the commentators haven’t mentioned Mitrović for 2 minutes now! Damn they just did 🙄 #playofffinal
-
Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam how to watch catch up I’ve done everything on the app not able to do this yet I’m paying for this service
-
Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
My broadband is awful @SkyHelpTeam.
-
Paul Jenkins
(@fourfoot) reported
from
Penarth, Wales
@SkyHelpTeam Hi. Having really slow broadband here for a while now. Online test thing hasn’t worked in the fortnight I’ve been trying. Checked all equipment. Can you help?
-
Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?
-
Chris Elliott
(@christelliott) reported
from
Barry, Wales
I wish I paid for @SkySports so I could cancel it
-
NetballWales
(@NetballWales) reported
from
Cardiff, Wales
Loved #womenssportsdebate on @skysports - 2 hours of great and interesting chat. But can’t help but feel there wasn’t any debate? A dozen people agreeing with one another doesn’t help... #StepOutsideTheEchoChamber
-
Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Jane
(@jane_1704) reported
@SkyHelpTeam need to put in a serious complaint but cannot trust call handlers to action
-
Alec Cane
(@AlecCane) reported
@SkyHelpTeam Hi Ross - I am now speaking with a member of the sales team however having a difficult time. I have queried your legal conditions vs the offer provided and was told to "ignore the legal bit for now". Am I not agreeing to the legal bits though? Not great service
-
George
(@GeorgeHoddinott) reported
@SkyHelpTeam looking at ordering a sky mobile with you as we are already Broadband/tv customer. But when selecting plan/device etc and then going to next page it’s just coming up with technical error please refresh page? Can’t get through to final page to checkout the order
-
Catherine Greg
(@Catherine_greg2) reported
@AdamMadhead @SkyHelpTeam It was unbearable and It’s really sad how this things do happen after numerous appeals to the support team and nothing was done until I came across @astra_trix support team and it was fixed completely the ré are best
-
Dan WC
(@danwc85) reported
@SkyUK Morning sky team, my internet has been off for 2 mornings in a row now. Yesterday it went off at 4am and was back by about 10:30. Today it went off at 2am and is still not working. Can you let me know if there are know work/issues in my area WS9 - Thankyou
-
ELab
(@elab49) reported
@SkyHelpTeam contacting for Mil. She's lost some channels eg 101 and 328. Lives in flats and checked with neighbour - no issue there so not dish. Suggestions?
-
clive
(@ballieclive) reported
@TheSpursWatch @SkySports I tjimk the biggest problem is sitting with Paratici.Conte methods is old fashioned football we can't afford to play in the premier league..however Paratici signs players over 30 years of age.where's our younger players.Gil was brilliant currently on lone. WHY
-
Adam Banham Cafc
(@AdamMadhead) reported
@SkyHelpTeam need help please
-
Jonathan Falconer
(@KingSan16) reported
@SkyUK why is my Internet down. The power's on the #SkyQBox and having the normal TV however on the #SkyRouterbox its saying power's (Green) but ( internet/Wifi) Red ???? I've even taken all the wires out switched sockets on and off and still same results!!. GET IT FIXED!!
-
Stacie-Mai
(@StazieMai) reported
@SkyHelpTeam Can you please help. I keep having to reconnect my broadband to my sky box at least twice a day-apparently it is a common issue with sky q boxes- can you advise?!