Sky

Sky Outage Report in Newport, Wales

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Newport come from postal codes NP10, NP11 and NP19.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Newport, Wales 10/31/2025 17:15

October 31: Problems at Sky

Sky is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Newport, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Caerphilly, Barry, Newport, Pontypool, Hengoed and Cwmbran.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Phone
United KingdomCardiff Wi-fi
United KingdomCaerphilly Internet
United KingdomCardiff Internet
United KingdomCardiff TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • kellyladd78 Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?

  • YukFongWong1 Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam how to watch catch up I’ve done everything on the app not able to do this yet I’m paying for this service

  • christelliott Chris Elliott (@christelliott) reported from Barry, Wales

    I wish I paid for @SkySports so I could cancel it

  • srp0000 Shaun Porter (@srp0000) reported from Newport, Wales

    @SkySports the commentators haven’t mentioned Mitrović for 2 minutes now! Damn they just did 🙄 #playofffinal

  • Gavlaa Gavin Glover (@Gavlaa) reported from Marshfield, Wales

    @c7_OllyClifford @SkySportsPL @SkySports The technology is fine, the people officiating are the problem. So many wrong calls its embarrassing

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?

  • YukFongWong1 Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam I have been ringing you for ages regarding my bill pay I need someone to help me please

  • CarolineWhitta5 Caroline (@CarolineWhitta5) reported from Penarth, Wales

    @SkyUK I am getting constant calls telling me they will cut off my internet. I am an elderly customer and is this a scam

  • Mat_Seymour Mat Seymour (@Mat_Seymour) reported from Cardiff, Wales

    Hi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost

  • JoOwens2 Jo Owens(Shardelow) (@JoOwens2) reported from Barry, Wales

    @SkyUK what’s happening???? Sky errors when trying to access emails!! Lots of people seem to be having same issue

  • NetballWales NetballWales (@NetballWales) reported from Cardiff, Wales

    Loved #womenssportsdebate on @skysports - 2 hours of great and interesting chat. But can’t help but feel there wasn’t any debate? A dozen people agreeing with one another doesn’t help... #StepOutsideTheEchoChamber

  • fourfoot Paul Jenkins (@fourfoot) reported from Penarth, Wales

    @SkyHelpTeam Hi. Having really slow broadband here for a while now. Online test thing hasn’t worked in the fortnight I’ve been trying. Checked all equipment. Can you help?

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    My broadband is awful @SkyHelpTeam.

  • PaulSmith83 Paul Smith (@PaulSmith83) reported from Barry, Wales

    Lol at Azpilicueta forgetting to take the knee and pelting down the wing instead. @ChelseaFC @SkySports #palvche

  • kellyladd78 Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?

  • gerry_tudor gerald davies (@gerry_tudor) reported from Cardiff, Wales

    @SkyHelpTeam I think there’s a problem in my area, help.. !!

  • YukFongWong1 Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam Does not solve my issues

  • djdanter Denzil (@djdanter) reported from Caerphilly, Wales

    @PaulBro97733140 @SkySports I went to the Joshua vs Parker fight, always been a Joshua fan! I’ll never pay for anything involving that **** again. And Lewis Hamilton the same!

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam how come you can only offer me a basic broadband but BT can offer me two speeds over fibre? Am I missing something or are they slow in telling you they’re upgraded?

  • sarsjt SJT (@sarsjt) reported from Penmaen, Wales

    @SkyUK another awful phone call experience from sky for my parents who are elderly trying to set up sky since March yesterday’s call consisted of a two way conversation in a foreign language with a translator???? An hour later still no sky can someone please advise

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • afrentado27 andres segarra (@afrentado27) reported

    @SkyHelpTeam Hi I dont think it is , because my SIM card is not being recognised at all . Any technical help ?

  • jcwhu2 @john-westham⚒ (@jcwhu2) reported

    @SkyHelpTeam Thanks for the response Chloe. Unfortunately this morning is just another entry in a catalogue of problems.

  • MarkMiddleton37 Mark (@MarkMiddleton37) reported

    @Buntingfootball Totally agree..Middlesbrough away (and an away for them, too) midweek 7.45 is just as bad. @SkySports bang on about ‘for the fans’ it’s about time they proved it.

  • JillJillwhit Jill (@JillJillwhit) reported

    @SkyUK it is unacceptable that you have had a mast down in my area for 2 months and no plan to get it fixed this month. I am dropping urgent calls! Do I get my money back for this lack of service?!!

  • DavidJennings6 David Jennings (@DavidJennings6) reported

    @SkyHelpTeam Sky glass crashed AGAIN today…this is now beyond a joke. If anyone is considering switching / buying glass DON’T. Sky’s max 159mb on my bandwidth can’t cope along with other devices. Never had this problem with Q. You’ve released glass too soon Sky!!!

  • Companyshekeeps SS (@Companyshekeeps) reported

    @SkyHelpTeam hi I haven’t had broadband for over a week now and I work from home. You sent an engineer on Wednesday and he didn’t fix it and I’ve had no follow up though was told someone would come by today. Your lines are busy and I need this sorted ASAP please. Can you help?

  • MartinLeicester Martin Smith (@MartinLeicester) reported

    @SkyHelpTeam The 90's had some of the worst idents, 70/80's was a much better era.

  • fionatobefit15 Fiona Williams (@fionatobefit15) reported

    @SkyHelpTeam Would be great if we could be given an estimated time of fix instead of being told the same thing for nearly 4 days!!!

  • Tullocarm Tullocarm (@Tullocarm) reported

    It's been over a week with an outage resulting in NO BROADBAND. Wtf @SkyHelpTeam. You're proving beyond useless at this point! Why am I having to tether to my smart tv? When will this be fixed?????? I expect compensation and an apology...and perhaps an explanation!

  • Skyskyseys Skylar (@Skyskyseys) reported

    @SkyHelpTeam Erm I appear to have no TV .. I'm guessing its a fault from all the other tweets but for how long are we going be down for?