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Sky outages and service status in Newport, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Newport, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received May 22, 3:22 PM GMT+1.
  • 61% Internet (61%)
  • 17% Wi-fi (17%)
  • 9% E-mail (9%)
  • 9% TV (9%)
  • 4% Total Blackout (4%)

The latest reports from users having issues in Newport come from postal codes NP10 , NP20 and NP19 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 23: Problems at Sky

Sky is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Newport, Wales

The most recent Sky outage reports came from the following cities: Caerphilly, Clevedon, Cardiff, Hengoed, Bargoed, Newport, Blackwood, Cwmbran, and New Tredegar.

CityProblem TypeReport Time
Caerphilly Internet 21 hours ago
Clevedon Wi-fi 1 day ago
Cardiff Total Blackout 1 day ago
Cardiff Internet 2 days ago
Cardiff Internet 2 days ago
Hengoed TV 3 days ago

Nearby cities with recent reports

Cardiff

4 recent signals

1 day ago
Hengoed

2 recent signals

3 days ago
Caerphilly

1 recent signals

21 hours ago
Clevedon

1 recent signals

1 day ago
Bargoed

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • gingio
    Shane (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam how come you can only offer me a basic broadband but BT can offer me two speeds over fibre? Am I missing something or are they slow in telling you they’re upgraded?

  • MustyM10
    MRM (@MustyM10) reported from Cardiff, Wales

    Graeme Souness breaking down on #MNF “ I don’t know ... how can I do more to support the cause ... I wanna learn”. #BLM #SkySports

  • alunT
    Alun Thomas (@alunT) reported from Cardiff, Wales

    @SkyHelpTeam How can you not provide 24 hours support? There is obviously a national #sky crisis #skydown

  • sarsjt
    SJT (@sarsjt) reported from Penmaen, Wales

    @SkyUK another awful phone call experience from sky for my parents who are elderly trying to set up sky since March yesterday’s call consisted of a two way conversation in a foreign language with a translator???? An hour later still no sky can someone please advise

  • jason_fenard
    jason fenard (@jason_fenard) reported from Cardiff, Wales

    Anyone else in the Cardiff area having @SkyUK internet problems? We have had no internet connection since yesterday. Some online sources reporting widespread outage but Nothing official on Sky site that I can find?

  • TanJanDav
    Tania Davies (@TanJanDav) reported from Cardiff, Wales

    @SkyHelpTeam Good morning, I have been having issues with my broadband for 3 weeks. Randomly my devices will not connect to the internet. The amber face appears as well as flashing on occasion . Seems to happen on a weekend and in the Evening? Can you help? Thanks

  • gooner1947
    Peter N (@gooner1947) reported from Blackwood, Wales

    @stuafc71 @SkySports @FA_PGMOL Another one of the mysteries of VAR. Its all garbage

  • srp0000
    Shaun Porter (@srp0000) reported from Newport, Wales

    Wtf is wrong with the sound @SkySports #MUNEVE ?

  • alunT
    Alun Thomas (@alunT) reported from Cardiff, Wales

    @SkyHelpTeam You need to employ more people. Everytime i have called over the previous 20 years with a problem i wait far too long. Customer retentions and sales answer far quicker! #sky

  • JonathanConway9
    Jonathan Conway (@JonathanConway9) reported from Cardiff, Wales

    @SkyHelpTeam Thank you. Outside the home is certainly what the app said. Speed has been an issue for a few months, but the completely dropping internet has only been noticeable today.

  • Dimclem_
    🏴󠁧󠁢󠁷󠁬󠁳󠁿Claire🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Dimclem_) reported from Cardiff, Wales

    @SkyHelpTeam can you tell me why the Apple TV app is not working?

  • srp0000
    Shaun Porter (@srp0000) reported from Newport, Wales

    @SkySports the commentators haven’t mentioned Mitrović for 2 minutes now! Damn they just did 🙄 #playofffinal

  • andyn63
    Andrew Newman 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@andyn63) reported from Cardiff, Wales

    @SkyHelpTeam Hi sky. Our internet is not working and neither is it working for several of my neighbours. Any news on what’s going on? Thanks. CF5 6XR. 👍🏼

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • gingio
    Shane (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?

  • KHoulgrave
    🦋 Karen 🦋 (@KHoulgrave) reported from Newport, Wales

    How long is this outage going to last please? Been down all day @SkyHelpTeam #skybroadband #skybroadbandsouthwales

  • Anthony20791553
    Anthony Campbell (@Anthony20791553) reported from Penarth, Wales

    Terrible screen presentation on the 100. Commentary also very poor. Scrap it. @BBCSport @SkySports

  • nathchurch
    Nathan (@nathchurch) reported from Newport, Wales

    @SkySports You just don’t get it at all, do you? You constantly spout the same rubbish about how Steve Bruce was badly treated by the fan base! Incorrect!!!! Sure some people said some horrid stuff but that is the minority. He was never one of us, his record was shocking! Simples

  • YukFongWong1
    Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam how to watch catch up I’ve done everything on the app not able to do this yet I’m paying for this service

  • thatWilkochap
    John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @KleeJohn @SkyUK And ever thus it has been. Pretty poor service.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • C1992k
    Chris (@C1992k) reported

    @SkySportsF1 @SkySports Yea it’s cool when you pay for this ****, then open wow and are greeted with 10 min of ads, soooooo cool

  • cylodeman
    Cylo2006 (@cylodeman) reported

    @SkySports London will be completely shut down!

  • mattblake94
    Matt Blake (@mattblake94) reported

    @SkySports Bro. Someone needs to help that fanbase and that club out. They need to listen: If you're ACTUALLY the big club you say you are, F-ING ACT LIKE IT. Dumb-arses. We hate you coz you act like you're a big club but really all you're doing is small club ****. Like ****!

  • johnspeirsii
    John Speirs (@johnspeirsii) reported

    @marknelsoncomic Shame there is no report of poor Harvey Barnes tidying away his boots and wee toaty shinnies in the cupboard under the stairs for the summer till he needs them for pre season amongst the talksport/skysports exclusives. All Foden this and Palmer that.....

  • Ukiptv26056
    4K Stable France iptv🇲🇫🇲🇫 (@Ukiptv26056) reported

    @evadztif @KildareGunner @SkySports Yes available IPTV subscription service

  • Gooner_Bri
    Brian Parker 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇺🇦💙💛 (@Gooner_Bri) reported

    @SkySports The worst era of F1...

  • Poodlepupboy
    Antonio (@Poodlepupboy) reported

    @TimD2704 Being given game changing decisions week in week out. Cancel @SkySports

  • goonerhev
    Goonerhev (@goonerhev) reported

    @SkyHelpTeam what a load of rubbish sky customer care since you move aboard it’s like talking to robots don’t ever go to sky if want good customer service

  • KildareGunner
    Kildare Gunner (@KildareGunner) reported

    @IcemanClosk 100% correct. And I’ve said many times how infuriating it is that @SkySports treat Neville & Carragher opinions as definitive fact! Spoofers!

  • AcMarygale
    ashley coates (@AcMarygale) reported

    @SkySports Need something unexciting to calm down from whirlwind of the weekends MotoGP.....