Sky outages and service status in Newport, Wales
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Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 12, 12:57 AM GMT+1.
- Internet (44%)
- Wi-fi (44%)
- Total Blackout (6%)
- TV (6%)
The latest reports from users having issues in Newport come from postal codes NP11 and NP10 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Newport, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Caerphilly, Newport, Clevedon, Blackwood, New Tredegar, Hengoed, Cwmbran, and Bargoed.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Internet | 1 day ago |
|
Caerphilly
|
Wi-fi | 5 days ago |
|
Newport
|
Wi-fi | 5 days ago |
|
Cardiff
|
Wi-fi | 7 days ago |
|
Cardiff
|
Internet | 7 days ago |
|
Cardiff
|
Internet | 13 days ago |
Nearby cities with recent reports
3 recent signals
1 recent signals
Community Discussion
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Sky Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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James (@jamestuck) reported from Cardiff, Wales@SkyHelpTeam This is no help at all. I need to actually speak to someone but you don’t allow me. Ultimately the process to return my old device was not followed by Sky so never happened.
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Kayleigh Johnson♡✨ (@kayleighj_11) reported from Beechwood, Wales@SkyUK .. seen the problem herself and today once agin internet is sooo slow & keep loosing connection again!!
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chris lay (@chrislay84) reported from Cardiff, WalesAston villa vs Everton is the most played game in the history of top flight football. @skysports needs to explain why you treat it with such disrespect.... You are part of the problem with the so called "big 6". Shocking coverage, you should be ashamed.
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cookie (@NailseaCookie) reported from Nailsea, England@soie_c @SkyHelpTeam So frustrating isn't it , @SkyHelpTeam and the online help have been no use what so ever
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🦋 Karen 🦋 (@KHoulgrave) reported from Newport, WalesHow long is this outage going to last please? Been down all day @SkyHelpTeam #skybroadband #skybroadbandsouthwales
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Tania Davies (@TanJanDav) reported from Cardiff, Wales@SkyHelpTeam They cut me off after they send a text!!! So frustrating. I am calling the published customer service number!!! I have tried all suggested directives in the website I just need help from a human !!
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Jonathan Conway (@JonathanConway9) reported from Cardiff, Wales@SkyHelpTeam Thank you. Outside the home is certainly what the app said. Speed has been an issue for a few months, but the completely dropping internet has only been noticeable today.
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James Moss (@UKEmpLawyer) reported from Newport, Wales@AdamStubbz @SkyUK When I realised our broadband speed from #Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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James (@jamestuck) reported from Cardiff, Wales@SkyHelpTeam apparently you’ve cancelled my mobile phone swap because I didn’t send my old phone back in the packaging you never sent me. It sure what more I can do because getting in touch with you is like trying to unravel the mystery of how the universe started. #helpme
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James Moss (@UKEmpLawyer) reported from Newport, Wales@waxperfect @SkyHelpTeam When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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Brother Biscuit (@ThomasBroad1) reported from Cardiff, Wales@jacobwyn29 @SkySports @premierleague Photo fix
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Shelley Bellamy (@Bestyroo) reported from Dinas Powys, Wales@SkyHelpTeam hi we are waiting for our new router dispatched 30 Nov, tracking info says estimated arrival 28Nov. Still not arrived. Are we talking Nov 2021?? because if so, work are going to be super pissed off when I tell them on monday. Help please!! 🙏
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John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales@KleeJohn @SkyUK And ever thus it has been. Pretty poor service.
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Adam (@starlord_adam) reported from Clevedon, England@SkyHelpTeam is there a problem with the broadband in BS21 5DP. I’m trying to work but no connection!
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Laura-Rose 🏴🏳️🌈 (@laurarose13521) reported from Cardiff, Wales@SkyUK I have a large phone bill. My phone has been cut off so I can’t receive texts or calls. I am trying to pay the bill but the payment won’t go through because the passcode text won’t go through See the problem? HELP
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Laura-Rose 🏴🏳️🌈 (@laurarose13521) reported from Cardiff, Wales@SkyHelpTeam I know how to pay my bill my issue is with the text to verify the payment it can’t go through because my phone cut off
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Kelly Blake (@KellyAnneBlake) reported from Wenvoe, Wales@SkyHelpTeam internet connection is down again! It’s been awful the last couple of weeks. Sort it out!
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Peter Robey (@peterrobey) reported from Risca, Wales@SkyHelpTeam Help needed please, Sky customer is shocking! I was promised a call from Sky technical support tonight at 7pm - no call! Very disappointed! Still no Broadband since installation of new Ultrafast 1. Just disgraceful!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ham ⭐⭐ #FBPE 🏴🇪🇺 🇵🇸🍉 (@HAMM8R) reported@SkySportsGolf Why am I paying a fortune for SkySports when the channel is having AWFUL reception and technical problems???
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The Ordinary (@LordLewCan) reported@BenColeyGolf Be the Coverage Guy! How else can we express our dissatisfaction to @SkySports? Best tournament of the year & we have the usual wafflers with inane asides & weak jokes. Ewen Murray is outstanding but semi-retired. It must be hard to make a product that good, seem that bad.
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Lee Ash (@TheLeeAsh) reported@SkySports why have only a player from one of the teams commentating? So biased. It's why your coverage is so poor. #suntot
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T.O (@TommyOliverWV) reported@SkySports with their usual cockney representation - no biase whatsoever. **** right off!!
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RB (@RB202301) reported@SkyHelpTeam Sky Q unusable now. Freezing, Called for help agent keeps pushing glass and puck for MORE Money per month. 27 years with you but not long left. Sick of non caring agents and seriously, can you STOP THE CALL CENTRE READING A SCRIPT. Consider this a complaint.
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hampy (@hampy1971) reported@SkySports Who ******** is Jamie o hara!!!!! Im sick of hearing the moaning ****
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julian (@Julian2017124) reportedSky update March situation has now escalated to obviously CISAS however in the meantime I left a fair but honest review on Trustpilot about my experience. Jason from @skytv / @SkyHelpTeam replied with an apology, but I don’t accept it. Saying “sorry” means nothing if Sky still refuses to fix the actual problem. The core issue is simple! after nearly 6 years of loyalty (since 17 August 2020), Sky reset my Gold VIP status to Silver over a 24-day gap. SKY ASKED me to withdraw my previous CISAS complaint in good faith after the December 2024 billing dispute. I did exactly that. I then returned just 24 days later and agreed a new 24-month Sky Stream contract at £60 per month. I was never told that my previous tenure would vanish and everything would reset. Had I known, it would almost certainly have influenced my decision to rejoin. Or at least I could’ve made a better and more informed decision rather than a ill informed decision #SkyVIP #SkyComplaint #CISAS
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BB (@Billywhizzles) reported@SkyHelpTeam Hi Sky. I'd like to make a formal complaint about the level of unprofessionalism in your overseas call centres. I've had an open request for a proof of use report for a stolen mobile and have been waiting for it for 3 months. Can you help me, please?
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Tom (@Tom_Som08) reported@ChunkyTHFC @SkySportsPL @SkySports While he is bad Alan Smith is 100x worse
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Mark Ashby (@mashby30) reportedWhy do we always have ******* Alan Smith comentating on Villa games? Never has a good word to say, boring, obvious insights. Ged rid of him #skysports #NFOAVL