Sky Outage Report in Newport, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Newport come from postal codes NP20.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Sky
Sky is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Newport, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Hengoed, Newport, Penarth, Caerphilly and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Hengoed |
TV | |
| Hengoed |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Anthony Campbell
(@Anthony20791553) reported
from
Penarth, Wales
Terrible screen presentation on the 100. Commentary also very poor. Scrap it. @BBCSport @SkySports
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Paul Scanlon 🏃♂️🏴🏴🏃🎖
(@wenglishpaul) reported
from
Cardiff, Wales
So after 20 years of being a @skytv customer. @SkyHelpTeam are happy to loose me as a customer absolutely disgusting attitude. To say I'm furious is an understatement #poorservice
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Peter N
(@gooner1947) reported
from
Blackwood, Wales
@stuafc71 @SkySports @FA_PGMOL Another one of the mysteries of VAR. Its all garbage
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dennishellyarArchitects
(@dh_architects) reported
from
Barry, Wales
@SkyHelpTeam problems with sky tv and sky broadband in Barry. Any news of fixing ?
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kevinpurse
(@kevinpurse) reported
from
Cardiff, Wales
@SkyHelpTeam I'm having trouble with my Internet connection it keeps cutting out would like a swift response please
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Kayleigh Johnson♡✨
(@kayleighj_11) reported
from
Beechwood, Wales
@SkyUK broadband service is shocking!! Someone came out sorted tv out & said she could see something wrong with internet connection keeps dropping out snd rang briadbamd tech per her manager but they wont send anyone out they said yo her no problem with internet even though she..
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@KleeJohn @SkyUK And ever thus it has been. Pretty poor service.
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@SkyHelpTeam How can you not provide 24 hours support? There is obviously a national #sky crisis #skydown
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Nigel Harris
(@NigelBlues) reported
from
Barry, Wales
@SkyHelpTeam Still no Sky broadband across South Wales inc CF63 where I live since yesterday evening! All the while, you are shut with no support or updates. I should be working right now on a key deadline project and holding key online meetings from 730am. This is ridiculous.
-
Captain Giant
(@Captain_P_Giant) reported
from
Pengam, Wales
Internet has been down for 3 hours 37... not sure whats going on either :( @SkyHelpTeam
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Kayleigh Johnson♡✨
(@kayleighj_11) reported
from
Beechwood, Wales
@SkyUK .. seen the problem herself and today once agin internet is sooo slow & keep loosing connection again!!
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ⓛⓔⓔ ⓙⓞⓝⓐⓣⓗⓐⓝ
(@leejonathan) reported
from
Newbridge, Wales
@SkyHelpTeam shockingly bad service on the phone trying to upgrade to skyQ but found out you’ve been upgrading our service with sports channels & kids channels and we’ve never agreed to these. need to cancel & get refunded as well as move to skyQ.
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Neil Thorneycroft
(@Nthorney) reported
from
Newport, Wales
Do we have to have all this crap (the banners) on the screen? @the100 @SkySports
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Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@SkyHelpTeam ridiculous service. Trying to speak to an advisor and telling me your closed in the afternoon on a weekday! Tried 2 different numbers
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
It has been down for over 12 hours now @SkyHelpTeam when should i expect my broadband, security, ring doorbell and Sky Q box to be up and working? #skydown #skybroadband
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cookie
(@NailseaCookie) reported
from
Nailsea, England
@soie_c @SkyHelpTeam So frustrating isn't it , @SkyHelpTeam and the online help have been no use what so ever
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LeaveMyArseAlona
(@faT_Taf_213) reported
from
Cardiff, Wales
@DonVito29985036 @SkySportsPL @SkySports He did not square that ball to Sterling and he has never won a single trophy in his life. He will not win his first trophy with England. He’s not a winner & those are the facts . Come back when he’s actually won something of significance.
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Ben Price
(@benprice84) reported
from
Penmaen, Wales
@SkySports Graeme Souness is an awful pundit, why do you still employ him? The obvious vendetta he has against Paul Pogba is bordering on ridiculous now
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Carl Laity 🏴
(@fubzy71) reported
from
Barry, Wales
What a day for Sky Sports to put a media blackout with everyone trying to find out if the Man Utd game is called off #MUNLIV #SkySports
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chris lay
(@chrislay84) reported
from
Cardiff, Wales
Aston villa vs Everton is the most played game in the history of top flight football. @skysports needs to explain why you treat it with such disrespect.... You are part of the problem with the so called "big 6". Shocking coverage, you should be ashamed.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ian G
(@IanG1878) reported
@Crosby71 @SkySports They did for 48 hours when they thought they were legging it. Normal service resumed.
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Andrew Brown
(@docbrown5) reported
@SkyHelpTeam Hi, do we know what’s going on in the TS5 area of Teesside? WiFi been down almost 24 hours now.
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James Newman
(@jamesdnewman1) reported
@SkyHelpTeam Hi - outage in BR7 area currently ?
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Rossi
(@VRHutch46) reported
Dear @SkyHelpTeam very bored of my Internet being down!! Get it sorted
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Chris Pitt
(@chrispitt34) reported
@SkyUK Can't believe I've just had to raise a complaint about a complaint!!
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Poet of Man United
(@josehan80806192) reported
@THFCReports @SkySports Mourinho is trying to change Tottenham, but the players who get paid by Tottenham don't want to change, and that's why they fail
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Kay #BunnyHugger 🏳️⚧️🏳️🌈
(@kay_1773) reported
@SkyHelpTeam Oh yeah it’s incredibly frustrating!! It’s not the phrases that I’m using that are the problem, it’s just that the system often can’t understand my accent. It’s not every time, but it’s often enough that I carry out searches on the iPad app.
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Kay #BunnyHugger 🏳️⚧️🏳️🌈
(@kay_1773) reported
@SkyUK If you’re going to put so much focus on voice navigation on SkyQ, can you please do something to help it understand East Yorkshire & other regional accents? The reason I don’t use SkyQ voice commands is because the thing can’t understand me!!
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charlotte mccourt
(@charliemac70) reported
@SkyUK @SkyHelpTeam thank you so much to the lovely Irish man Thomas, who took my desperate call this morning. My elderly parents landline had broken and they were in a panic about it not working! He was patient and helpful with me and took my mums mobile number.
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TraceyB/tonigunk
(@tracey_baker) reported
@SkyUK @SkyHelpTeam I get more phone calls than texts. I was expecting a call once from sky and when I got a call, they wanted to "Confirm identity" with my bank details. Like no way... I never did get another call from Sky so may have been truly them, but still. Like I'm gonna confirm with that