Sky outages and service status in Pontypool, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Pontypool, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- The most recent signal from this area was received Jul 10, 8:48 AM GMT+1.
- Internet (42%)
- Phone (33%)
- E-mail (8%)
- Total Blackout (8%)
- TV (8%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Pontypool, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontypool, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 13: Problems at Sky
Sky is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Pontypool, Wales
The most recent Sky outage reports came from the following cities: Caerphilly, Blackwood, Newport, Pontypool, Hengoed, and Bargoed.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly
|
Phone | 3 days ago |
|
Caerphilly
|
Phone | 5 days ago |
|
Blackwood
|
Internet | 7 days ago |
|
Caerphilly
|
Phone | 7 days ago |
|
Caerphilly
|
Phone | 7 days ago |
|
Newport
|
Total Blackout | 13 days ago |
Nearby cities with recent reports
3 recent signals
1 recent signals
Community Discussion
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Sky Issues Reports Near Pontypool, Wales
Latest outage, problems and issue reports in Pontypool and nearby locations:
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James Moss (@UKEmpLawyer) reported from Newport, Wales@lairy72 @SkyUK If they make any admissions of poor service/promise to do anything for you (e.g. send a router/booster) ensure you get them to email you written confirmation whilst you are still on the phone with them, or they'll deny it was ever said & won't be able to locate recording of call!
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Jo Bradford-Cummins (@jobrad69) reported from Panteg, Wales@SkyUK convinced because I am trying to cancel boxsets I am being kept on hold - half hour now and counting. I don’t appreciate being messed around. If I was adding package on you’d be quick!!
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Tim Bishop (@WelshBish) reported from Maesycwmmer, Wales@SkyHelpTeam do you offer any boosters for WiFi? Im@just 4 meters away from the router in another room and it’s so slow
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James Moss (@UKEmpLawyer) reported from Newport, Wales@waxperfect @SkyHelpTeam When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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Stephen Verran (@Steveverran83) reported from Magor, WalesSurely @SkySports have to sack him for these stupid comments.. Supposedly a “role model” Unbelievable don’t you think gents @GNev2 @Carra23
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Phil Jones 💙💛 (@peedeejay) reported from Bargoed, Wales@SkyHelpTeam how much longer do we have to wait for you to sort your outage problem 🤬🤬
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🦋 Karen 🦋 (@KHoulgrave) reported from Newport, WalesHow long is this outage going to last please? Been down all day @SkyHelpTeam #skybroadband #skybroadbandsouthwales
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andrew corten (@AndrewCorten) reported from Newport, Wales@GNev2 how ******** do @SkySports allow such a biased prick like you commentate on a Man U game ? You are a disgrace #biased #disgrace
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David Goddard 🏴 (@DaioGoddard) reported from Treharris, Wales@SkyHelpTeam @glennerboy Good luck getting any support from this lot #Jokers
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ⓛⓔⓔ ⓙⓞⓝⓐⓣⓗⓐⓝ (@leejonathan) reported from Newbridge, Wales@SkyHelpTeam shockingly bad service on the phone trying to upgrade to skyQ but found out you’ve been upgrading our service with sports channels & kids channels and we’ve never agreed to these. need to cancel & get refunded as well as move to skyQ.
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Matthew Thompson (@Matthw_Thompson) reported from Blackwood, WalesSurly there must’ve been some money down at a bookies to be DQ’d by biting #PriceAli #Boxing #SkySports
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kevin wheeler (@K_J_Wheeler) reported from Cwmbran Central, WalesCredit where it is due, had outstanding customer service from @Screwfix @SkyUK and @virginmedia this weekend.
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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heathwindowsltd (@Heathwindows80) reported from Taff's Well, WalesOur sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyHelpTeam not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.
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angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, WalesWith the dish on it thats mine. I don't get a sorry just a "oh I see" my nephew rang customer services for me as I was still shaking and upset. All they told me to do was fill out a feedback form and that would be the end of it!! I am disgusted and disappointed in @SkyUK
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steve lynch (@ParaLynch) reported from Pontnewydd, Wales@WestwoodLee @SkySports It wasn’t going in end of !! Bad sportsmanship by USA
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Peter N (@gooner1947) reported from Blackwood, Wales@stuafc71 @SkySports @FA_PGMOL Another one of the mysteries of VAR. Its all garbage
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Sam Rees (@SamReesCS) reported from Newport, Wales@SkyHelpTeam really disappointing customer care lately from Sky. Seems as when you’ve transferred call centres abroad, the level of care, support and knowledge has dropped significantly. Call for one simple account change and the guys amends all my packages to curate the deal he
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Charlotte Alicia Yeo (@charlalicia22) reported from Pontnewydd, WalesI am NEVER getting @SkyUK broadband ever again, paying for a service that I am not receiving and been told “wait a few days an engineer might show up.” JOKE
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Crash. (@Crash49676428) reported@GazWallace402 @SkySports No. The law says if the ball touches the camera which it did it becomes a dead ball play must stop thats the law no goal free kick to Norway that's the law , the law was broken and disadvantage to Norway which by definition is cheating
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ChristopherScotland (@ChrisScotland21) reported@SkySports Terrible celebrations wow
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tO (@OmalleyAFC) reported@B_JMills @F_Edits @SkySports The absence of a signal from the chip is evidence, but it isn’t definitive proof that no contact occurred. VAR is supposed to consider all the available evidence, including the footage and the ball’s trajectory.
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KusariNinja 🏴🏴 (@KusariNinja) reported@MichelleBeckett @SkyUK @VodafoneUK Virginmedia did similar when my first wife passed away. They owed around £300. Chased up several times and never got it back. Yet they got debt collectors on me for £25 outstanding bill lol
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Just A Mom (@shawnmikey716) reported@MichelleBeckett @SkyUK @VodafoneUK I had the worst time with them, my dad wanted to take over my mom's account, after her death, as his first cell phone. They made it impossible. He finally gave up and got a new number 😞
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sohel basravi (@BasraviSohel) reported@JHUGUESSS @_BeFootball @SkySports u r jst a kid dont how bad he plays
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Light (@lightsockss) reported@F_Edits @SkySports nah man It's unlucky though don't think there's a valid reason to disallow the goal. **** like this could happen
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DGH (@DavidHa28575667) reported@SkyFootball @SkySports If its struck the wire yes of course it should the game should be at least replayed so many bad decisions
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Alan Moore 🇪🇺 🇬🇧 (@alanmoore4816) reported@MichelleBeckett @SkyUK @VodafoneUK I finally left virgin as trying to contact was literally like going around in circles (constantly), it was extremely poor and exceptionally bad service.
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Gist Hubz (@GistHubz) reported@SkySports Switzerland matched Argentina for large spells. Playing with 10 men against a team of that quality is an almost impossible task. However, football needs consistency. If Embolo's incident led to a red card, fans deserve to know why similar challenges often go unpunished.