Sky Outage in Pontypool, Torfaen County Borough, Wales

@SkyHelpTeam @SkyStore I was told this back in February and I still have to purchase the DVD option when buying downloads as my daughter is deaf and requires subtitles. I’m sure I’m not the only person identifying this problem

Apparently @Cymru (and other home nations) don't deserve to have the highlights for their most recent #EuropeanQualifiers on Sky Go, whilst only England do 🤷 @SkySports force us to buy their packages to watch it, and then can't be bothered to provide a full service.

@Adz10Zak @SkySportsPL @SkySports Exactly, both shit

@virginmedia 4 month countdown to get rid of you your customer service is beyond rude. Your technical support is lacking in manners and availability. @SkyUK we are on our way back sorry for leaving biggest mistake ever. We may have saved £20 but not worth the shit service

After watching the game back this morning, it’s even more embarrassing the performance of all the officials last night, both assistants made shocking decisions too. None more so that giving offside against Matt from a throw in. Poor analysis from @SkySports too which is a shame.

@SkyHelpTeam trying to use sky go and it says my user name and password are wrong. They arent wrong. Is there a problem your end

Loving that Man Utd are now seeing the Ole Gunner Solskjaer that we had 9 months of at #Cardiff. The guy is not cut out for management and is getting by on that ******* goal in 99’. He will be the first manger gone next season #ManUtd #manutdvsmancity #SkySports

@SkyHelpTeam This is a problem we have had for years. And everytime I ask for help, it never goes anywhere. This is a general complain about businesses struggling to make money when we haven’t got reliable internet. However I will PM you. Thanks for your response

Surly there must’ve been some money down at a bookies to be DQ’d by biting #PriceAli #Boxing #SkySports

@Doyley25lfc @SkyHelpTeam I have only had Sky Q three weeks and it’s been troublesome so far. Sound dropouts through cinema system, input issues with the box not recognising the input change and now UHD flickering. Plus my subscription has been hiked by £5 a month weeks after upgrading. Poor show.

@GriffinSpurs @SkyUK Haha I don’t feel so bad now 😂😂

Shocking service from @SkyHelpTeam - if anyone can recommend a decent internet provider I’d appreciate it.

@duncanpoundcake @SkyUK @freesat_tv Best thing we did never looked back Sky is a rip off merchant

@SkyHelpTeam Very much so. Speeds and jumping up and down but apparently that was to be expected. Thanks very much for the speedy fix.

@SkyHelpTeam Apparently got a speed boost on my ‘fibre’ internet. If anything the speed has gone down!! Rubbish.

So popped onto @SkySportsNews ap today to have a look pre @SixNationsRugby today. The video section @SkySportsRugby has 18 out of 19 video about England. As a @SkySports customer in Wales I find it baffling. @BBCSport far better at spreading coverage @WalesRugby #joke

The day just goes from bad to worse. Wake up with a huge faceache (I won’t say migraine but it’s sinus pressure) then helping someone to stop being taken for a ride, get home and bloody @SkyUK box not working. The attitude from the Asian call centre made me put the phone down 1/2

@NigelBlues @BBCMOTD @SkySports I quite like her, she raises more valid points than some of the others. It’s just the fact it’s a woman being more knowledgable about football that’s got some people’s backs up. The amount of stick she gets isn’t fair. There are far worst pundits working daily for the BBC/Sky etc

@SkySports **** off. The American football is bad enough. Cat super bowl!! You are ***************.

I am NEVER getting @SkyUK broadband ever again, paying for a service that I am not receiving and been told “wait a few days an engineer might show up.” JOKE

@thelawns @SkyUK @SkyHelpTeam Yes field based not part of the call centre support

@SkySportsRugby @SkySports Q why is it when I need the latest rugby news that is not England I have to visit other sites to get the latest - You still have Faletau as ok for Wales when all other sites such as BBC, Twitter etc have reported the new broken arm.

@Mark_Hus @SkySports Souness has got a proper problem with Pogba. It's weird

@michaelck1972 @Bateseyboy @TerryMordecai1 @SkySports @SkyUK Hope so. But the idea that competition makes things cheaper is fake. All it does is require multiple subscriptions. I don't pay for BT (use dad's stream login) because the CL is mostly boring and they always have the "last choice" prem games. Watch the price of Prime jump next yr

@michaelck1972 @Bateseyboy @TerryMordecai1 @SkySports @SkyUK That's fair enough. But that's a different issue to just the cost. I also watch A lot of NFL/WWE/F1/Rugby on Sky, plus the ability to record and on-demand. I *would* cancel if Man Utd sold a " TV Season Ticket" and I think that will happen eventually.

@SkyHelpTeam An external issue

Yet another day with no internet in the house no thanks to @SkyUK...... Been over 3 weeks now since the problem was reported! Shocking customer care! Only interested in new customers!

@SkyUK You're 48 hours are up and surprise surprise NOTHING!! please come and remove your rubbish and take the dish off my wall... Now!!! @bt_uk don't let me down like @SkyUK

Now @SkyUK you useless *****!! can't find my order!! Great.. We'll done you've only ****** me about for 2 weeks!! #shit #sortitout but you still want paying. Goons! #complainagain

Well @SkyUK you promised to send new router and install fibre first thing and there would be no problem or down time, nothing is WORKING, NO ROUTER, NO PHONE, NO INTERNET CONNECTION, NO TV!! YOU'RE SHITE!! #usless #skybroadband #whyamipayingyou #newit #pissmearound

@HayemakerBoxing @DerekWarChisora @mrdavidhaye @SkySports You said the same shit with *******

@SkyHelpTeam Thanks, this is now working. Guess you would have tweeted this as a service update yesterday, wish I’d have spotted it, would have saved a few confused hours 😂

@JamieTennant3 @BoxingArmchair @josephcb10 @EddieHearn @SpecialKBrook @JOSHPBK @jono_carroll @afowler06 @KidGalahad90 @SkySports @DAZN_USA @147 Khan knows he's had the better career n better cv , n he'll always hold that over kell if he fights kell n losses all those names he's fort mean **** all to 🇬🇧fans n I think kell beats him n he knows it imo!🥊

@SkyUK Hi @SkyUK if it was left to me I would change but unfortunately it’s a student property ... Terrible service from them - the WiFi is also extremely slow apparently because ‘there’s a few of us’ that live here

@SkyUK Who said anything about paying . And SKY was just as bad

@SkyUK Very frustrating that you can add a channel at the click of a button but to remove it you have to call and the wait time is always so long you give up and end up carrying on paying for a service you don’t use! #frustrating #deliberatetactic

Hey who wants to see 4 days worth of conversations with @SkyUK @SkyHelpTeam ...who wants to see when I say they are bad just how bad...who wants to see me talking to David; James, Lesley, Adam x 2

Never ever pick @SkyHelpTeam @SkyUK people...just don't do it....honest to god terrible terrible customer service...started trying to resolve my issue Friday through website, chat, messenger, email..been through security so many times transferred so many times ITS NOT RESOLVED

Without doubt @SkyUK have the most diabolical, shoddy awful service by a country mile!....without fail...for a communications company you should look at that!

Anyone know how I can get out of a @SkyUK broadband contract as it goes down all the time. It’s a big headache and customer service is non existent. Can’t even play a @PlayStation game online without failure.

@SkyHelpTeam Hi. Could somebody try and help us resolve an issue please. I'm not calling via phone as I've tried that and the advice was useless.

@SkyUK existing customer contract ending in a month, and new deal originally offered at one price to then be hiked up by another agent we just spoke to is not good enough... I want a call back please to discuss my outrage #unhappycustomer

@Jac0bWilliam @SkyUK @virginmedia Oh you poor soul

@SkySports can tell me the time Tony bellew fight is on plz so I can watch it on some illegal site so I don’t have to pay u Robbin ***** no more than I have 2 .. regards a sky customer

@SkyUK considering someone is meant to be calling me Tues to convince me not to cancel after 7 years of loyalty, this whole waiting 45 minutes to have my call answered is not helping your case tbh

I’ve put my foot down tonight! No @bethlfin you are not watching X factor, I’m watching @CardiffCityFC win on @SkySports #bluebirds

Terrible camera work by @SkySports there, chose to show replays of the handbags & scuffles rather than the goal itself 🙈 we wonder where the kids then get it from #WellPlayed 👎🏻#CHEMNU

Been with @SkyHelpTeam for a year now, haven't had a correct bill since July, paid almost double each month due to their error and their goodwill gesture is a £20 Tesco gift voucher. Guess customer retention isn't what the prioritise

Commentators on @Itv pick up Pickfords pass before England Score and yet @skysports never mention it And they give him credit gor the second as well

@SkyHelpTeam all.white lights on router. Ran the tests on the app with no answer. Are there any known issues in the Caerphilly area?

@jamiethebb @SkyUK They were shocking at mine after 5 months of arguing i got them to agree to a termination of service and got £200 back :)

We have no @SkyUK until at least Friday, I am missing @thismorning all week. Miss my daily fix of @Schofe and @hollywills #sadface

As per SkySports, the £50mill is broken up into £35mill + £15mill. Just accept club & player demands & PAY the fcking money Palace want so we can move on to the next 3 or 4 signings that we desperately need. Dead Woodward you are getting worse at this with every passing day #GGMU

@SkyUK your broadband is honestly a joke , 300 quid a month for shit WiFi

@SkyHelpTeam hi sky I have a dish and cables into the house, I haven’t been a customer for about five or six years, how much would it cost for Sky Q to be fitted please Virgin want £99 to fit a 2 meter length of coax through an existing hole to the box the other side of the wall

Just watching drogba 100 club on @SkySports not gonna lie this Chelsea team was unreal they were unstoppable, never replaced him #drogba #whataplayer

@SkyHelpTeam I've had sky for years, but I no longer live at the property, so I need to cancel the account

@SkyHelpTeam @NOWTV @SkyUK @SkySports Well this is just the problem. I like the versatility of a single week subscription from nowtv but it’s a massive ballache to get on the tv. Given sky and nowtv work closely I wondered why I cannot just do the short subscription through sky

Getting fed up of the Sky Q Mini box. Constantly not working and loosing its signal @SkyUK

@SkyHelpTeam sky equipment is faulty and they want me to pay £60 for a engineer to fix it! 🤬🤬 pay £80 month and this is the service you get! #ripoff