Sky Outage Report in Pontypool, Torfaen County Borough, Wales
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The latest reports from users having issues in Pontypool come from postal codes NP4.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypool, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Pontypool, Torfaen County Borough, Wales
The most recent Sky outage reports came from the following cities: Abergavenny, Cardiff, Newport, Caerphilly, Hengoed, Pontypool and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Abergavenny |
TV | |
| Cardiff |
Wi-fi | |
| Newport |
TV | |
| Caerphilly |
||
| Cardiff |
TV | |
| Newport |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Pontypool, Wales
Latest outage, problems and issue reports in Pontypool and nearby locations:
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?
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Young Ones Clubs Ltd.
(@Youngonesclubs) reported
from
Pentyrch, Wales
@skyhelpteam I have had poor WiFi coverage at my home for months, I have tried calling but as I am not vulnerable or Over 70 I can not get help. I have tried all the tips on website, It needs a booster. Can you please help?
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam how to watch catch up I’ve done everything on the app not able to do this yet I’m paying for this service
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam how come you can only offer me a basic broadband but BT can offer me two speeds over fibre? Am I missing something or are they slow in telling you they’re upgraded?
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Gavenny Baggie
(@R_Bradley_WBA) reported
from
Abergavenny, Wales
@SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@lairy72 @SkyUK If they make any admissions of poor service/promise to do anything for you (e.g. send a router/booster) ensure you get them to email you written confirmation whilst you are still on the phone with them, or they'll deny it was ever said & won't be able to locate recording of call!
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
My broadband is awful @SkyHelpTeam.
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@breezymate @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?
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Henry Field Assoc CIPD
(@henryf2409) reported
from
Cardiff, Wales
Helped my nan sort her @SkyUK bill today. really helpful service happy with the outcome... But she's in her 70s and has been allowed to have her bills increase to between 130-160 per month for over 2 years... Surely Safeguarding volunerable customers should stop that happening!?
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@waxperfect @SkyHelpTeam When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@PaulCaddick11 @AdamStubbz @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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Mat Seymour
(@Mat_Seymour) reported
from
Cardiff, Wales
Hi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost
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gerald davies
(@gerry_tudor) reported
from
Cardiff, Wales
@SkyHelpTeam I think there’s a problem in my area, help.. !!
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angharad aka Annie
(@lilmiss_annie) reported
from
Ebbw Vale, Wales
With the dish on it thats mine. I don't get a sorry just a "oh I see" my nephew rang customer services for me as I was still shaking and upset. All they told me to do was fill out a feedback form and that would be the end of it!! I am disgusted and disappointed in @SkyUK
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam Does not solve my issues
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@AdamStubbz @SkyUK When I realised our broadband speed from #Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
-
James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
-
Andrew Newman 🏴
(@andyn63) reported
from
Cardiff, Wales
@SkyHelpTeam Hi sky. Our internet is not working and neither is it working for several of my neighbours. Any news on what’s going on? Thanks. CF5 6XR. 👍🏼
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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JoshAFC
(@josh_afc) reported
@SkySports Never seen a poorly performing player defended like this before, proper weird.
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Marv
(@ClaretLS12) reported
@Matlalor @SkyHelpTeam Oh, it’s getting cancelled. Paying for a service that’s not being provided and waiting a week for a engineer? Laughable.
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SirNotAppearingInThisTweet
(@takemeaway82) reported
@MichaelBensonn @SkySports Fury will fight charr if he fights anyone that was always the plan guaranteed. A five year old wouldn't have fallen for the Joshua crap.
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Natalie Lewis
(@rhymeswithhair) reported
@SkyHelpTeam Ran the test. An issue has been flagged. Openreach engineer booked for tomorrow. Thanks.
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Pani
(@PaniSpurs) reported
@SkySports Only a matter of time before Arteta hires him. The poor photographer will be replaced 🥺
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Grafollogy
(@Grafollogy) reported
@SkySports Why did they do it in a **** conference room
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gman
(@gg41r) reported
@ScotlandSky I despair! @SkyTv quality control is out the window. What **** do they have lined up for us next? People are paying a lot of money for @SkySports and we are getting worse and worse product in return. I can only imagine how poor the Scottish womens standard is
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John Mcginn
(@johnmcginn68) reported
@LloydGB1962 @SkySports Neville nothing but a hypocrite down on he’s knees one minute, but when it comes to him making money and human rights that’s a totally different story. Total tosser
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ɬɧąɬʂąƖƖყ
(@sazzlelala) reported
Got cheap movie deal from Sky last December. Phoned them to cancel my contract. They say because I’ve got my cheap movie deal I am in contract till June they absolutely refuse to cancel. Been customer for 22years!! I’m a pensionerFfs @SkyHelpTeam
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Mark Hankin
(@8gzd8k76nM) reported
@rhymeswithhair @SkyHelpTeam Ahahahaha from “your internet is terrible bla bla bla” to “I’ve run the test and there is a fault so sorry” idiot