Sky Outage Report in Pontypool, Torfaen County Borough, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Pontypool come from postal codes NP4.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypool, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at Sky
Sky is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Pontypool, Torfaen County Borough, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Newport, Pontypool, Caerphilly, Usk, Abergavenny, Blackwood, Treharris, Hengoed, Cwmbran, Abertillery and Bargoed.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
TV | |
| Cardiff |
Total Blackout | |
| Newport |
TV | |
| Cardiff |
TV | |
| Pontypool |
TV | |
| Caerphilly |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Pontypool, Wales
Latest outage, problems and issue reports in Pontypool and nearby locations:
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T 🐟
(@_TF93) reported
from
Pontypridd, Wales
Now is not the time for your internet to be shit lads @SkyHelpTeam
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@Altgthr @MrTomMcDermott @SkySports Baresi was brilliant. But Maldini had it all for me. Brilliant defender whether at left back (which was his best position) or centre back. And also brilliant attacking player from left back. Virtually never went to ground, or caught out of position or waste a ball. Subjective tho
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🏴🇬🇧Mathew Hall🇬🇧🏴
(@mathew_wales_) reported
from
Ringland, Wales
@SkyUK has to have the worst internet there is!
-
Jade Hood 🏴 🏳️🌈
(@jade25hood) reported
from
Cardiff, Wales
@SkyHelpTeam Problem outside the home.. Clearly not just mine though..
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harri ryan🏴
(@HarriRyan8) reported
from
Cardiff, Wales
@SkyUK going down every 30 minutes is great👍🏻👍🏻
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chris parker
(@chrisparker3547) reported
from
Penmaen, Wales
@SkySports No never
-
andy lanyon
(@andylance1977) reported
from
Newport, Wales
@trottersltd @SkySports @premierleague We're all in the same boat.. Jobs businesss at risk... Its horrible. Hope your business gets back to what it was and more pal... And I mean that
-
andy lanyon
(@andylance1977) reported
from
Newport, Wales
@trottersltd @SkySports @premierleague We all want things back to normal but not at the expense of people's health or lives. Football is well down the list of what should start up first.
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Andrew Davies
(@AdaviesNo3) reported
from
Risca, Wales
@BorisJohnson All the @premierleague players and @BBCSport @SkySports pundits could volunteer to help out patient transportation, they all drive massive expense flash cars.
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Stephen Verran
(@Steveverran83) reported
from
Magor, Wales
Surely @SkySports have to sack him for these stupid comments.. Supposedly a “role model” Unbelievable don’t you think gents @GNev2 @Carra23
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T 🐟
(@_TF93) reported
from
Pontypridd, Wales
Your internet is ******* shit @SkyHelpTeam
-
🏴🇬🇧Mathew Hall🇬🇧🏴
(@mathew_wales_) reported
from
Ringland, Wales
How am i supposed to do FUT Champs with shitty @SkyUK internet going down every 5 minutes😡
-
andy lanyon
(@andylance1977) reported
from
Newport, Wales
@abrugbydoc @WillGreenwood @BrianODriscoll @lionsofficial @Springboks @SkySports @RonanOGara10 Was still a poor kick for me. But like I said fine margins and correct it was brilliant 👌👌👌
-
Alex Snail Lewis 🐌
(@alex_tweety_lew) reported
from
Church Village, Wales
@SkyUK Internet down then. External problem apparently in the area. I still think Skynet have become self aware...
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam Have have logged onto this but nothing happens i am using a different network as it’s fine but sky keeps dropping off
-
donna powell
(@donnalpowell) reported
from
Cefn Fforest, Wales
@SkyHelpTeam I’m sorry but this response is absolutely no use at all! I’m going into a 3rd week of paying for a service I cannot use - and have tried literally hundreds of times online and by phone to try and pause my Sky Sports package which I pay you an absolute fortune for. Please help!!
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@Altgthr @MrTomMcDermott @SkySports I don't know. I mean his record of 3 word cups is pretty special. I think he never played in Europe so maybe thst goes against him but he was clearly sensational. Difficult especially never seeing him in my time just clips and old videos.
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@NStanton0405 @SkySports Thick as shit
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Gregg 🏴
(@GreggC_CC) reported
from
Newport, Wales
@SkySports @GNev2 Football needs to sort this out in house. They premier league needs to help sort it out, not the government. There are going to be a lot of businesses that will need bailing out when this is over. Football clubs should help each other before government involvement.
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Daniel 🏴 BeaTz
(@BeaTz780) reported
from
Newport, Wales
@andydevils @SkyHelpTeam Fair play that’s really good! I have a problem every few months. It either drops for an hour or just performs really slowly. Ah well, let’s hope it back up and running by the morning 🙏🏼
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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cait !!
(@WHOREZlER) reported
@SkyHelpTeam resetting network settings, turning airplane mode off and on, sim settings
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Dave Thompson
(@daveyboytommo) reported
@SkyHelpTeam @SkyUK HAVE YOU BEEN HACKED? Received call from 08008021480 last week which you categorically told me wasn't one of yours. They called again today and knew how long I'd been a customer and which package I was on.
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Paul Byatt
(@peb1986) reported
@SkyHelpTeam how do I cancel my sky box that I only have for freeview so I can get a new box as this one is no longer working
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ً
(@HARDCORECOITUS) reported
@SkyHelpTeam To be asked "Have you tried resetting your router?" for the 100th time in 6th months? The problem very clearly isn't me when you had nearly three thousand people reporting problems last night, I will not be taken for a fool by unqualified employees again. Thanks though Stephanie.
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Becky
(@sugaplumhunibun) reported
@SkyHelpTeam I was also never told I would be switched off from my current connection!!!
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aimz🪰
(@chemicalaimee) reported
@SkyHelpTeam Honestly? Nothing.. no helpful conversation, dates or times of when we’d see an engineer, no offers of compensation or anything. Incredibly awful to be honest. They were happy to ring me regarding Sky Glass which, even if I wanted, would be useless without wifi! Very tone deaf
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Nick
(@_nickhorton) reported
@SkyHelpTeam new customer of yours. Had sky broadband and the first two weeks worked fine last two weeks I’ve had no connection, my devices say connected but no internet on phones. Tv is working however it’s taking 20 mins to load a programme
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Spurs Talker
(@InsideTHFC1882) reported
@SkyHelpTeam I have a major issue no one is helping me with. Escalated Friday around 11am and was told I’d receive a call back within 72 hours. How can I get someone to call me, calling you is like pulling teeth.
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Jayne Templeton
(@templeton966) reported
@SkyHelpTeam we have no broadband or telephone in Coulsdon. Can you help?
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IT Guy
(@IT_Guy__) reported
Awesome, the LAN has collapsed on the @SkyUK router. Some devices not picking up ip addresses and no travel outside of the network. Wifi working fine. Wish I could put my own in.