Sky Outage in Pontypool, Torfaen County Borough, Wales

Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyUK not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.

Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyHelpTeam not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.

@SkyHelpTeam Totally fed up with sky tv here in NP20. Its been down most of the day for days now and comes back on late afternoon. Sky not admitting a problem so booked an engineer to check the system, won’t get a visit for TEN days, absolutely disgusting service.

@SkyHelpTeam @glennerboy Good luck getting any support from this lot #Jokers

@SkyHelpTeam is there a problem in my area South Wales

@SkyHelpTeam Hi The Sky Q voice control has stopped working today. I’ve reset the remote, rebooted the sky box & reset the Internet. Still nothing. Tried my upstairs sky box & the same. Can you confirm if there is a problem. Thanks

@SkyHelpTeam Unable to access my emails since yesterday morning and unable to reset my password. It keeps asking me for the 1st street I lived and won’t accept my answers - tried so many combinations....Please help

So @SkyHelpTeam I pay u £145 a month no response and no access to help online or phone line

@SkyHelpTeam Tried this not recognising anything need to print flight tickets ASAP getting no help

@SkyHelpTeam I can’t log into my email it says my password is wrong I followed the help path and it wanted to charge me £4.80

Hello @SkyHelpTeam ! I’ve just spoken to your terrible customer service team! The woman couldn’t do “downgrading” or “cancelling” accounts. She couldn’t put me through to anyone either. She offered a tel. number + assured me that they’d be open until 9. They weren’t. She lied! 👎🏼

@TheKopHQ Just seen this on skysports mate not a chance in hell is that happening for that price… I really don’t see the point in pointless bids… it’s like us bidding 15 mil for Van Dijk… ******* stupid offer !!!

@robbedford32 @RetainsTheCrown @MatchroomBoxing @DunkinDonutsCtr @DAZN_USA @SkySports He's capable but I don't think he will... think he will me made to technically outbox him in rematch rather than ko him like the HWkings do n Ruiz beats him in both, confidence will b thru the roof! Think rematch bad idea but has no choice

@afneil The #BBC is a public service broadcaster. It should focus on content the profit-seeking firms like @SkySports would not give airtime to but nevertheless is of importance.

@SionedHatcher @SkyUK Sky are shit and their employees about as useful as Anne Franks drum kit

@SkyHelpTeam @SkyStore I was told this back in February and I still have to purchase the DVD option when buying downloads as my daughter is deaf and requires subtitles. I’m sure I’m not the only person identifying this problem

Apparently @Cymru (and other home nations) don't deserve to have the highlights for their most recent #EuropeanQualifiers on Sky Go, whilst only England do 🤷 @SkySports force us to buy their packages to watch it, and then can't be bothered to provide a full service.

@Adz10Zak @SkySportsPL @SkySports Exactly, both shit

@virginmedia 4 month countdown to get rid of you your customer service is beyond rude. Your technical support is lacking in manners and availability. @SkyUK we are on our way back sorry for leaving biggest mistake ever. We may have saved £20 but not worth the shit service

After watching the game back this morning, it’s even more embarrassing the performance of all the officials last night, both assistants made shocking decisions too. None more so that giving offside against Matt from a throw in. Poor analysis from @SkySports too which is a shame.

@SkyHelpTeam trying to use sky go and it says my user name and password are wrong. They arent wrong. Is there a problem your end

Loving that Man Utd are now seeing the Ole Gunner Solskjaer that we had 9 months of at #Cardiff. The guy is not cut out for management and is getting by on that ******* goal in 99’. He will be the first manger gone next season #ManUtd #manutdvsmancity #SkySports

@SkyHelpTeam This is a problem we have had for years. And everytime I ask for help, it never goes anywhere. This is a general complain about businesses struggling to make money when we haven’t got reliable internet. However I will PM you. Thanks for your response

Surly there must’ve been some money down at a bookies to be DQ’d by biting #PriceAli #Boxing #SkySports

@Doyley25lfc @SkyHelpTeam I have only had Sky Q three weeks and it’s been troublesome so far. Sound dropouts through cinema system, input issues with the box not recognising the input change and now UHD flickering. Plus my subscription has been hiked by £5 a month weeks after upgrading. Poor show.

@GriffinSpurs @SkyUK Haha I don’t feel so bad now 😂😂

Shocking service from @SkyHelpTeam - if anyone can recommend a decent internet provider I’d appreciate it.

@duncanpoundcake @SkyUK @freesat_tv Best thing we did never looked back Sky is a rip off merchant

@SkyHelpTeam Very much so. Speeds and jumping up and down but apparently that was to be expected. Thanks very much for the speedy fix.

@SkyHelpTeam Apparently got a speed boost on my ‘fibre’ internet. If anything the speed has gone down!! Rubbish.

So popped onto @SkySportsNews ap today to have a look pre @SixNationsRugby today. The video section @SkySportsRugby has 18 out of 19 video about England. As a @SkySports customer in Wales I find it baffling. @BBCSport far better at spreading coverage @WalesRugby #joke

The day just goes from bad to worse. Wake up with a huge faceache (I won’t say migraine but it’s sinus pressure) then helping someone to stop being taken for a ride, get home and bloody @SkyUK box not working. The attitude from the Asian call centre made me put the phone down 1/2

@NigelBlues @BBCMOTD @SkySports I quite like her, she raises more valid points than some of the others. It’s just the fact it’s a woman being more knowledgable about football that’s got some people’s backs up. The amount of stick she gets isn’t fair. There are far worst pundits working daily for the BBC/Sky etc

@SkySports **** off. The American football is bad enough. Cat super bowl!! You are ***************.

I am NEVER getting @SkyUK broadband ever again, paying for a service that I am not receiving and been told “wait a few days an engineer might show up.” JOKE

@thelawns @SkyUK @SkyHelpTeam Yes field based not part of the call centre support

@SkySportsRugby @SkySports Q why is it when I need the latest rugby news that is not England I have to visit other sites to get the latest - You still have Faletau as ok for Wales when all other sites such as BBC, Twitter etc have reported the new broken arm.

@Mark_Hus @SkySports Souness has got a proper problem with Pogba. It's weird

@michaelck1972 @Bateseyboy @TerryMordecai1 @SkySports @SkyUK Hope so. But the idea that competition makes things cheaper is fake. All it does is require multiple subscriptions. I don't pay for BT (use dad's stream login) because the CL is mostly boring and they always have the "last choice" prem games. Watch the price of Prime jump next yr

@michaelck1972 @Bateseyboy @TerryMordecai1 @SkySports @SkyUK That's fair enough. But that's a different issue to just the cost. I also watch A lot of NFL/WWE/F1/Rugby on Sky, plus the ability to record and on-demand. I *would* cancel if Man Utd sold a " TV Season Ticket" and I think that will happen eventually.

@SkyHelpTeam An external issue

Yet another day with no internet in the house no thanks to @SkyUK...... Been over 3 weeks now since the problem was reported! Shocking customer care! Only interested in new customers!

@SkyUK You're 48 hours are up and surprise surprise NOTHING!! please come and remove your rubbish and take the dish off my wall... Now!!! @bt_uk don't let me down like @SkyUK

Now @SkyUK you useless *****!! can't find my order!! Great.. We'll done you've only ****** me about for 2 weeks!! #shit #sortitout but you still want paying. Goons! #complainagain

Well @SkyUK you promised to send new router and install fibre first thing and there would be no problem or down time, nothing is WORKING, NO ROUTER, NO PHONE, NO INTERNET CONNECTION, NO TV!! YOU'RE SHITE!! #usless #skybroadband #whyamipayingyou #newit #pissmearound

@HayemakerBoxing @DerekWarChisora @mrdavidhaye @SkySports You said the same shit with *******

@SkyHelpTeam Thanks, this is now working. Guess you would have tweeted this as a service update yesterday, wish I’d have spotted it, would have saved a few confused hours 😂

@JamieTennant3 @BoxingArmchair @josephcb10 @EddieHearn @SpecialKBrook @JOSHPBK @jono_carroll @afowler06 @KidGalahad90 @SkySports @DAZN_USA @147 Khan knows he's had the better career n better cv , n he'll always hold that over kell if he fights kell n losses all those names he's fort mean **** all to 🇬🇧fans n I think kell beats him n he knows it imo!🥊

@SkyUK Hi @SkyUK if it was left to me I would change but unfortunately it’s a student property ... Terrible service from them - the WiFi is also extremely slow apparently because ‘there’s a few of us’ that live here

@SkyUK Who said anything about paying . And SKY was just as bad

@SkyHelpTeam YOU MADE A FATHER LET DOWN HIS SON AND THEN ******* PROMISE NO RESOLUTION YOU ARE ******* OUT OF ORDER AND I ******* FUIMING

@SKYUK LIEING ***** MY NUMBER 24/7 NO MISSED CALLS EVER Hello Mark, Case ref: 1237849565 Thank you for contacting us about your Sky account. We have tried calling you about your complaint but haven't been able to get a hold of you.

I love how my internet is always patchy, and the fact my WiFi has been down for over 24 hours but @SkyHelpTeam say it's online via the website so I can't get through to speak to an actual human to help. Not like I have deadlines or anything

@imJr19 @SkySportsMNF @SkySports @GNev2 @Carra23 @sky 😂 read my first tweet ... especially the bit that sais I wouldn’t pay for a subscription.. never said anything about following on twitter.. So I don’t think you understand the meaning of hypocrite 👋🏻

@SkySportsPL @SkySports McGoldrick had a terrible view with two defenders between him and the crosser. And the ball was zipped in. Pretty simple explanation when you give it a moments consideration. #twitterblades #sufc

@SkyHelpTeam I’m unable to access my sky account even after changing my forgotten password, message tells me to call a number which has a 30 min queue which is not very convenient, can you help

@SkyUK every time I try to call customer service about me planning to move with sky, they say they’re busy.. i’ve been trying for 4 days now!!

So I've tried to upgrade my #SkySports package for the last week online. Just get a message will be done soon. Most annoying. Can someone from @SkySports please sort out this flaw in online process. #skycustomservices you were no help when i called....

Can’t help thinking of @GNev2 and his sock experience. I think him and @Carra23 should have a sock off on @SkySports #MNF

@SkyUK it is incredibly rude for your advisors to mute their headsets while they are on calls. There is no reason for this unless stated e.g. "I need to speak to a senior advisor for help on this"