Sky Outage Report in Pontypool, Torfaen County Borough, Wales
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypool, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (57%)
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TV (19%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Pontypool, Torfaen County Borough, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Caerphilly, Newport, Hengoed and Bargoed.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Phone | |
| Caerphilly |
Internet | |
| Newport |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Pontypool, Wales
Latest outage, problems and issue reports in Pontypool and nearby locations:
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Melinda Hawthorne
(@finnfrenz) reported
from
Bargoed, Wales
@SkyHelpTeam problems with internet access CF46 which is near Cardiff. Some sites ok others unreachable. Rebooted router and device but no difference.
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Stu
(@P__TheLetter) reported
from
Bargoed, Wales
Trying to claim a reward off @SkyTV 😡 @SkyHelpTeam Why is it so difficult to communicate with your messaging service!! I’m sick of tired and waiting now. Your customer service is awful!
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Samantha
(@samcardifflife) reported
from
Cardiff, Wales
@SaffiliciousBlu @SkyUK @SkyHelpTeam I couldn’t wait to cut ties with them! They are awful! I will never go back to using them.
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🎯🎯robert morgan
(@robertm72589070) reported
from
Abertridwr, Wales
@BBC and @SkyUK Your vile and bias attack on Jeremy Corbyn and the @UKLabour. Will come bk to bite you on your arse. I'm not going to pay your licence fee anymore for your spewing of lies. And I'm going to cancel my subscription to the other bias shit. Good day
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Stu
(@P__TheLetter) reported
from
Bargoed, Wales
@SkyHelpTeam Trying to claim a refer a friend reward for my mother. Been told she’d have it several times, hasn’t arrived. Spent 2 hours on your messenger chat to now be told it will take another 15 days! 0/10 for customer service, really awful.
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Jo Bradford-Cummins
(@jobrad69) reported
from
Panteg, Wales
@SkyUK convinced because I am trying to cancel boxsets I am being kept on hold - half hour now and counting. I don’t appreciate being messed around. If I was adding package on you’d be quick!!
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Lewis Davies
(@LewisYDavies) reported
from
Caerphilly, Wales
Gary is completely spot on. If the highest level of this country has issues with racism, homophobia and xenophobia then lower down the spectrum and into football it is seen as ok. Embarrassing that @DavidJonesSky & @SkySports don’t share the same view on these issues.
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ChristianHyde_2
(@Dognz) reported
from
Abercarn, Wales
@SkyHelpTeam why am I receiving emails from you with regards to " Important changes to your Sky subscription" when I've not been a customer of yours for over 3 years, think you need to check your GDPR #compensation
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bert33uk
(@bert33uk) reported
from
Cardiff, Wales
@GNev2 @SkySportsNews @SkySportsPL @ToniRuediger @WezTucker Well at last @SkySports & @SkySportsDavid hav grown a pair & issued a statement. Yes Jonesy u did shut nev down & hope sky don’t start acting like @BBC like sweeping stuff under the carpet u have a duty 2 yr Audience😬
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Kayleigh Johnson♡✨
(@kayleighj_11) reported
from
Newport, Wales
I am sick to death of @SkyHelpTeam now I need my internet connected or i am leaving!! Each time i ring im promised the order recovery team are due to call me and gues what ... no1 rings me!! Absolutely disgusting service from them!! 🤬
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✨ANDREW✨ 🏴💜💙🦁
(@Villa19UTV) reported
from
Rhymney, Wales
@avfcalun @SkySportsPL @SkyFootball @SkySports @AVFCOfficial Yep wouldn’t of been all that bad even if it was 12pm kick off but 4.30 wat a horrible time 😏
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Christian
(@watto_77) reported
from
Newport, Wales
@SkySports please can you stop the idiot Don Goodman from commenting on WBA games, an ex player who hates WBA
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Mark Letman
(@wingnut1927) reported
from
Cardiff, Wales
@elltell91 @SkyFootball @SkySports He wears a magic hat! Different level mate. His goal wasn’t bad either!
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Lady Carol
(@Cazz001) reported
from
Cardiff, Wales
So frustrating that my @SkyHelpTeam broadband is down again, 2 weeks, 2 @OpenreachHelp engineer visits, both assuring me it’s fixed - nope it’s not. #firstworldproblem
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Eddy
(@ChrisEddy_7) reported
from
Llanyrafon, Wales
Shaun Goater is absolutely terrible as an analyst/commentator @SkySportsNews @SkySports 🙈🙈🙈
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Cardiff, Wales
Hey @TheCW it's really bad of U to not let @SkyUK have the rights to show @CWBatwoman in the UK. + No other broadcaster seems to have it. It'll screw up #CrisisOnInfiniteEarths. Money over viewers...
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Griffter
(@Griffter1927) reported
from
Cardiff, Wales
@SkySportsBoxing @SkySports Tony Bellews commentary and bias is awful. Get rid. @EddieHearn
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Abbey Gullick
(@AbbeyGullick) reported
from
Panteg, Wales
@SkyHelpTeam disgusting service for a brand new customer! For the money they charge it’s an absolute disgrace! 🤯
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Leah Griffiths
(@LRG0808) reported
from
Church Village, Wales
Yet again @SkyHelpTeam sky broadband is down AGAIN!!!! I wonder why I bother paying the monthly fee!! I use more of@my mobile data when at home these days 😡😡
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Adrian Coles
(@Colesy58) reported
from
Cardiff, Wales
Very poor from @SkySports , very good from @GNev2 #RacismStillAlive
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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SDV
(@Arachnid_5045) reported
@nicholaspwright @SkySports Sky Sports journalist and pundits are really and truly idiots. Twisting everything into their own narrative, for what? Some clickbait article and hoping for attention? Must be tough to think about **** and than having to post it online
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Sam Cummings
(@SamJCummings) reported
@SkyHelpTeam Hi Michelle I have tried online luckily I have data on my mobile as my WiFi is not working at home . Online tells me that I need an engineer. On line it states you are having issues with a phone mast in my area? ? The Internet is urgently needed as we are working from home.
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Emma W
(@LadyEmmaWatson) reported
@SkyHelpTeam Trying to get a simple answer from Sky is painful, Logged into my account, checked my password is correct and it’s still being rejected as “invalid format” on your online help form. You didn’t need all this info when you took a payment for a new box!
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soph v. 885
(@sophb66) reported
@SkyHelpTeam I have been using this app for oh about 2 years now to download programmes from my sky Q box on my tv to my iPad ….. it’s the last few weeks the app keeps cutting out during downloading and you can see my WiFi in my other tweet was at full strength. It’s clear sky go has issues
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MASTERK1LLER
(@Masterk1L) reported
@SkyHelpTeam You kidding right? We had an engineer round just the other week and proclaimed that the issue was ‘fixed’ and to be honest it’s been worse than before he came. So who do I call when the internet goes down just past midnight? It’s just infuriating and frustrating.
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Stuart McQueen
(@Stu2780) reported
@SkyHelpTeam It’s not working still. My preference is set to download in HD but everything keeps ‘download failed’. I can start download in SD but I pay for HD and expect HD. With all the problems I’ve been having I’m considering binning SKY off!
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Tom
(@FullAhBeans) reported
@SkyHelpTeam how can you justify charging existing customers an admin fee for re-contracting. Your guys give me all this BS about being a sky VIP customer and then try and bleed every penny you can get out of us. £20 fee for literally nothing. Disgusting behaviour.
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SDV
(@Arachnid_5045) reported
@nicholaspwright @SkySports Not too long ago, 26-09-2021, you wrote an article saying that Arteta is transforming his team. The day after they beat Spurs. As recently as 08-11-2021 an article was posted saying how Arteta’s Arsenal is taking shape, and now this stupid article?
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Vincent Joseph
(@Vincent91065027) reported
@SkySportsPool @MosconiCup @SkySports Why not just test him every damn day then?
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Jake Headland
(@jakeheadland) reported
@SkyHelpTeam is the service still down? I'm in USA didn't think would affect me? but had no service for 8 hours now!!