Sky

Sky Outage Report in Pontypool, Torfaen County Borough, Wales

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The latest reports from users having issues in Pontypool come from postal codes NP4.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Pontypool, Torfaen County Borough, Wales 10/31/2025 12:35

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Pontypool, Torfaen County Borough, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Caerphilly, Newport, Tredegar, Rhymney, Pontypool, Hengoed, Cwmbran and Ebbw Vale.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Phone
United KingdomCardiff Wi-fi
United KingdomCaerphilly Internet
United KingdomCardiff Internet
United KingdomCardiff TV
United KingdomCaerphilly Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • Rehicknah Ryan Hill (@Rehicknah) reported from Pentyrch, Wales

    @GriffinSpurs @SkyUK Haha I don’t feel so bad now 😂😂

  • CathFluffybob1 Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales

    So @SkyHelpTeam I pay u £145 a month no response and no access to help online or phone line

  • martinhole31 Martin Hole (@martinhole31) reported from Caerphilly, Wales

    @SkyHelpTeam @SkyStore I was told this back in February and I still have to purchase the DVD option when buying downloads as my daughter is deaf and requires subtitles. I’m sure I’m not the only person identifying this problem

  • Lowri_Amlwch Lowri Roberts (@Lowri_Amlwch) reported from Cardiff, Wales

    Hello @SkyHelpTeam ! I’ve just spoken to your terrible customer service team! The woman couldn’t do “downgrading” or “cancelling” accounts. She couldn’t put me through to anyone either. She offered a tel. number + assured me that they’d be open until 9. They weren’t. She lied! 👎🏼

  • LShimumbi Lengg (@LShimumbi) reported from Cardiff, Wales

    @SionedHatcher @SkyUK Sky are shit and their employees about as useful as Anne Franks drum kit

  • missrdwilliams3 Rebecca Williams (@missrdwilliams3) reported from Newport, Wales

    @SkyHelpTeam trying to use sky go and it says my user name and password are wrong. They arent wrong. Is there a problem your end

  • brokenpier1 Gareth Thomas (@brokenpier1) reported from Cardiff, Wales

    Shocking service from @SkyHelpTeam - if anyone can recommend a decent internet provider I’d appreciate it.

  • CathFluffybob1 Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales

    @SkyHelpTeam I can’t log into my email it says my password is wrong I followed the help path and it wanted to charge me £4.80

  • EllenParker6 Ellen Parker (@EllenParker6) reported from Cardiff, Wales

    @virginmedia 4 month countdown to get rid of you your customer service is beyond rude. Your technical support is lacking in manners and availability. @SkyUK we are on our way back sorry for leaving biggest mistake ever. We may have saved £20 but not worth the shit service

  • BradChanner Brad Channer (@BradChanner) reported from Cardiff, Wales

    @SkyHelpTeam This is a problem we have had for years. And everytime I ask for help, it never goes anywhere. This is a general complain about businesses struggling to make money when we haven’t got reliable internet. However I will PM you. Thanks for your response

  • Max25143798 Max (@Max25143798) reported from Newport, Wales

    @robbedford32 @RetainsTheCrown @MatchroomBoxing @DunkinDonutsCtr @DAZN_USA @SkySports He's capable but I don't think he will... think he will me made to technically outbox him in rematch rather than ko him like the HWkings do n Ruiz beats him in both, confidence will b thru the roof! Think rematch bad idea but has no choice

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Llanyrafon, Wales

    After watching the game back this morning, it’s even more embarrassing the performance of all the officials last night, both assistants made shocking decisions too. None more so that giving offside against Matt from a throw in. Poor analysis from @SkySports too which is a shame.

  • CathFluffybob1 Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales

    @SkyHelpTeam Tried this not recognising anything need to print flight tickets ASAP getting no help

  • votejonathan Cllr Jonathan Bishop (@votejonathan) reported from Taff's Well, Wales

    @afneil The #BBC is a public service broadcaster. It should focus on content the profit-seeking firms like @SkySports would not give airtime to but nevertheless is of importance.

  • AlexHaines5 Alex Haines (@AlexHaines5) reported from Blaenavon, Wales

    @Adz10Zak @SkySportsPL @SkySports Exactly, both shit

  • bnfwlr1989 Ben Fowler ⚡ (@bnfwlr1989) reported from Cardiff, Wales

    Apparently @Cymru (and other home nations) don't deserve to have the highlights for their most recent #EuropeanQualifiers on Sky Go, whilst only England do 🤷 @SkySports force us to buy their packages to watch it, and then can't be bothered to provide a full service.

  • billybollox1980 Andrew Partridge (@billybollox1980) reported from Cardiff, Wales

    @TheKopHQ Just seen this on skysports mate not a chance in hell is that happening for that price… I really don’t see the point in pointless bids… it’s like us bidding 15 mil for Van Dijk… ******* stupid offer !!!

  • DullUddenCow 🐮 DullUddenCow (@DullUddenCow) reported from Abertillery, Wales

    @Doyley25lfc @SkyHelpTeam I have only had Sky Q three weeks and it’s been troublesome so far. Sound dropouts through cinema system, input issues with the box not recognising the input change and now UHD flickering. Plus my subscription has been hiked by £5 a month weeks after upgrading. Poor show.

  • Matthw_Thompson Matthew Thompson (@Matthw_Thompson) reported from Blackwood, Wales

    Surly there must’ve been some money down at a bookies to be DQ’d by biting #PriceAli #Boxing #SkySports

  • lovibond_matt Matt Lovibond (@lovibond_matt) reported from Risca, Wales

    Loving that Man Utd are now seeing the Ole Gunner Solskjaer that we had 9 months of at #Cardiff. The guy is not cut out for management and is getting by on that ******* goal in 99’. He will be the first manger gone next season #ManUtd #manutdvsmancity #SkySports

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Concussion_Pro Concussion_Pro (@Concussion_Pro) reported

    @stopconcussions @SkySports Somehow I think this will be a slow-burner for @WorldRugby Let’s see, bookmark this day on a calendar or note in your phone for say, 6 months. Let’s see how long they take! I bet not before the new consensus statement. #concussion #JustSaying

  • dr_smithy Stu (@dr_smithy) reported

    @SkyHelpTeam It says there is an outage, but the service checker says there are no problems ?

  • Flaunt319 Flaunt 🏳️‍🌈 (@Flaunt319) reported

    @Jac_the_Tripper @SkyHelpTeam Mine’s down too. Also in Stafford. Is this a known outage? Do you have an ETA on this being resolved?

  • ethan_f3nn ethan (@ethan_f3nn) reported

    @WBA @SkyBetChamp @SkySports **** sake man

  • BarkerEllis Al Barker (@BarkerEllis) reported

    @SkyHelpTeam Hello, I moved house on 10 December and was unable to get through by phone to you to cancel my account. I cancelled my direct debit. If there is any further action you'd like me to take you can contact me by email. My account number is 621704497281

  • dr_smithy Stu (@dr_smithy) reported

    @SkyHelpTeam Looks like there's an issue, presume the service status hasn't updated yet

  • Flaunt319 Flaunt 🏳️‍🌈 (@Flaunt319) reported

    @SkyHelpTeam @Schnaffalopagus But it’s clearly a Stafford wide issue. Many of us reporting this now, nothing we can do to fix it. The engineers need to get on it.

  • combat_insider Combat Sports Insider (@combat_insider) reported

    @MichaelBensonn @SkySports At least Logan was alright and big, this dude just straight up sucks💀

  • Sw3Romeo 𝚂𝚆𝟹 𝚁𝙾𝙼𝙴𝙾 (@Sw3Romeo) reported

    @KA281183 @AbsoluteChelsea @SkySports Your a troll keyboard warrior whose only bad on the internet as i though Too shook to meet me when i said 🤡🤡🤡 people like you will get dealt with very soon and i can't wait you better be at arsenal !

  • KA281183 Bluebitlon ⭐️ ⭐️ (@KA281183) reported

    @Sw3Romeo @AbsoluteChelsea @SkySports You know where I’ll be and when….Your choice if you have the bollocks to walk 10 mins down the road from sw3 and show up. My guess is you don’t. 👍🏻