Sky

Sky Outage Report in Pontypool, Torfaen County Borough, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Pontypool, Torfaen County Borough, Wales 03/28/2024 13:55

March 28: Problems at Sky

Sky is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. TV (12%)

    TV (12%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Phone (4%)

    Phone (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Pontypool, Torfaen County Borough, Wales

The most recent Sky outage reports came from the following cities: Blackwood, Ebbw Vale, Cardiff, Caerphilly, Newport, Hengoed, Abergavenny, Cwmbran, Treharris and Bargoed.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackwood TV
United KingdomEbbw Vale TV
United KingdomCardiff Internet
United KingdomCardiff Wi-fi
United KingdomCardiff Wi-fi
United KingdomCardiff TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • Joetprosser Joe T. Prosser (@Joetprosser) reported from Llanhilleth, Wales

    @SkyHelpTeam It's okay. You're doing your best. Customer service is awesome, just inconsistent connections and the fact I've had an engineer out 2x in 2 months is dramatic haha.

  • Joetprosser Joe T. Prosser (@Joetprosser) reported from Llanhilleth, Wales

    @Deaconboy666 @SkyUK @BT Yeah honestly man that new router hasn't done shit. Changes the 5GHz to a stronger channel but the 5 on it is wack anyway. Also if you notice it is just bad on a daily basis anyway like I could start out at 23 down and it would work its way down to 12... Not good.

  • SolicitingFlava SolicitingFlavours (@SolicitingFlava) reported from Cardiff, Wales

    @SkyHelpTeam Refuses to connect and when re - enter passwirs just keeps on stating authenication error or just say "connecting" and never does. This is not an acceptable service.

  • thecountydoc thecountydoc (@thecountydoc) reported from Newport, Wales

    @SkyHelpTeam is there a problem in my area South Wales

  • thecountydoc thecountydoc (@thecountydoc) reported from Newport, Wales

    @SkyHelpTeam Totally fed up with sky tv here in NP20. Its been down most of the day for days now and comes back on late afternoon. Sky not admitting a problem so booked an engineer to check the system, won’t get a visit for TEN days, absolutely disgusting service.

  • MissNortonC CatherINe N (@MissNortonC) reported from Cardiff, Wales

    Every time Martin Tyler apologises for 'some language you may have heard', I imagine #SkySports viewers up and down the land telling him to effoff. #SuperSunday

  • sandraburnett3 sandra burnett (@sandraburnett3) reported from Cardiff, Wales

    @AaronNacey @21LVA_linings @Julian_01m @SkySportsPL @ManCity @SkySports I won’t if you get it over the line that was bad last year 7 points up with a game in hand hopefully lesson learnt

  • DaioGoddard David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @SkyHelpTeam @glennerboy Good luck getting any support from this lot #Jokers

  • sandraburnett3 sandra burnett (@sandraburnett3) reported from Cardiff, Wales

    @TheJordanMeares @DjangoSkywalker @SkySportsBoxing @BronzeBomber @kingkongboxing @SkySports Wilder tried and lost in the books he never lost but all fight fans know he did

  • Max25143798 Max (@Max25143798) reported from Newport, Wales

    @weameo @MatchroomBoxing @_anthonysimsjr @DAZN_USA @SkySportsBoxing @SkySports Don't seem like it @EddieHearn wtf going on

  • Cazz001 Lady Carol (@Cazz001) reported from Cardiff, Wales

    So frustrating that my @SkyHelpTeam broadband is down again, 2 weeks, 2 @OpenreachHelp engineer visits, both assuring me it’s fixed - nope it’s not. #firstworldproblem

  • dev2y Dev2y (@dev2y) reported from Cardiff, Wales

    @SkyHelpTeam your broadband is awful! Connection keeps dropping. #timetoswitch

  • BCFC_OLIVERDOG BCFC Oliver the Dog 🔴⚪️ (@BCFC_OLIVERDOG) reported from Cardiff, Wales

    @parkins_michael @SkySports @CardiffCityFC @MillwallFC Having a bad day mikey boy 👀

  • K_J_Wheeler kevin wheeler (@K_J_Wheeler) reported from Cwmbran Central, Wales

    Credit where it is due, had outstanding customer service from @Screwfix @SkyUK and @virginmedia this weekend.

  • CanIfcking Neil (@CanIfcking) reported from Cardiff, Wales

    @rachaelhxx @SkyHelpTeam Ow shit phone them and ask to be put to the teck team thay sort it there end

  • SolicitingFlava SolicitingFlavours (@SolicitingFlava) reported from Cardiff, Wales

    @SkyHelpTeam issues in Llandaff Cardiff with Broadband - no sccess all day today . Please advise as to issue and how to claim refund for lack of service.

  • Heathwindows80 heathwindowsltd (@Heathwindows80) reported from Taff's Well, Wales

    Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyHelpTeam not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.

  • AChinnick90 Andrew Chinnick (@AChinnick90) reported from Cardiff, Wales

    @RSpencer100 @virginmedia @SkyUK Absolutely awful @virginmedia. I’ll be following you to @SkyUK as soon as my contract ends!

  • NCRobo Neil C Robo🏴󠁧󠁢󠁷󠁬󠁳󠁿📷 (@NCRobo) reported from Ebbw Vale, Wales

    Hey @SkySports WTF is go ng on with the #redbutton 😡😡🤡🤡 loads of usual shite games on apart from ours!!!! @LUFC

  • Heathwindows80 heathwindowsltd (@Heathwindows80) reported from Taff's Well, Wales

    Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyUK not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • waynewhewell Wayno (@waynewhewell) reported

    @SkySports He really doesn’t understand how bad it’s going to get

  • Miss_G38 Miss G 🌱 (@Miss_G38) reported

    @SkyHelpTeam Hi Matt, thank you, I called the number at the bottom and couldn’t get past the automated message to talk to anyone. The update was ‘we are aware that the lines are down.’ I need estimate for when things would be back up and running so I can plan WfH for the rest of the week

  • lynseyDawn28 Lynsey (@lynseyDawn28) reported

    @SkyHelpTeam Hi we cannot download any films off sky store due to technical issue but seems like alot of people are facing this issue, whats going on????????

  • lloydieranks Lloydie (@lloydieranks) reported

    @SkyHelpTeam Any issue with broadband in Woodford Green area IG8? Lost connection

  • piercebraysher Pierce Braysher (@piercebraysher) reported

    @SkyHelpTeam hi when is the outage due to be solved for postcode E18?

  • russelllehman2 russell lehman (@russelllehman2) reported

    @virginmedia Test sent, it should not have come to this. Very poor customer service which I will be considering when my account is up for renewal in a couple of months @SkyUK welcome back offers.

  • Clazza Claire Hepworth (@Clazza) reported

    @SkyHelpTeam hi our internet has gone down in E12 can you let us know when it will be back up?

  • Laura__Fox Aged Human 🐝 (@Laura__Fox) reported

    @SkyHelpTeam "press the backup button on the Sky box" Problem: the buttons on the Sky box have no labels. I've tried to Google its diagram but couldn't find it. BTW, according to Google thousands of others have been doing similar searches. Incomplete instructions are useless

  • Laura__Fox Aged Human 🐝 (@Laura__Fox) reported

    Dear @SkyUK "press the backup button on the Sky box" Problem: the buttons on the Sky box have no labels. I've tried to Google its diagram but couldn't find it. BTW, according to Google thousands of others have been doing similar searches. Incomplete instructions are useless.

  • ArteeTweet Rita Testa (@ArteeTweet) reported

    @SkyHelpTeam @Laura__Fox Is sky down right now, I have no broadband and no phone