Sky Outage Report in Pontypool, Torfaen County Borough, Wales
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The latest reports from users having issues in Pontypool come from postal codes NP4.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Pontypool, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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            Internet (60%) 
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            TV (16%) 
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            Wi-fi (13%) 
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            Total Blackout (5%) 
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            E-mail (3%) 
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            Phone (2%) 
Live Outage Map Near Pontypool, Torfaen County Borough, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Caerphilly, Newport, Tredegar, Rhymney, Pontypool, Hengoed, Cwmbran and Ebbw Vale.
| City | Problem Type | Report Time | 
|---|---|---|
| Phone | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| TV | ||
| Total Blackout | 
Community Discussion
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Sky Issues Reports Near Pontypool, Wales
Latest outage, problems and issue reports in Pontypool and nearby locations:
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 Ryan Hill 
    (@Rehicknah) reported 
    
        from
            Pentyrch, Wales Ryan Hill 
    (@Rehicknah) reported 
    
        from
            Pentyrch, Wales@GriffinSpurs @SkyUK Haha I don’t feel so bad now 😂😂 
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 Cath Colleypriest 
    (@CathFluffybob1) reported 
    
        from
            Cardiff, Wales Cath Colleypriest 
    (@CathFluffybob1) reported 
    
        from
            Cardiff, WalesSo @SkyHelpTeam I pay u £145 a month no response and no access to help online or phone line 
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 Martin Hole 
    (@martinhole31) reported 
    
        from
            Caerphilly, Wales Martin Hole 
    (@martinhole31) reported 
    
        from
            Caerphilly, Wales@SkyHelpTeam @SkyStore I was told this back in February and I still have to purchase the DVD option when buying downloads as my daughter is deaf and requires subtitles. I’m sure I’m not the only person identifying this problem 
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 Lowri Roberts 
    (@Lowri_Amlwch) reported 
    
        from
            Cardiff, Wales Lowri Roberts 
    (@Lowri_Amlwch) reported 
    
        from
            Cardiff, WalesHello @SkyHelpTeam ! I’ve just spoken to your terrible customer service team! The woman couldn’t do “downgrading” or “cancelling” accounts. She couldn’t put me through to anyone either. She offered a tel. number + assured me that they’d be open until 9. They weren’t. She lied! 👎🏼 
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 Lengg 
    (@LShimumbi) reported 
    
        from
            Cardiff, Wales Lengg 
    (@LShimumbi) reported 
    
        from
            Cardiff, Wales@SionedHatcher @SkyUK Sky are shit and their employees about as useful as Anne Franks drum kit 
- 
                
 Rebecca Williams 
    (@missrdwilliams3) reported 
    
        from
            Newport, Wales Rebecca Williams 
    (@missrdwilliams3) reported 
    
        from
            Newport, Wales@SkyHelpTeam trying to use sky go and it says my user name and password are wrong. They arent wrong. Is there a problem your end 
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 Gareth Thomas 
    (@brokenpier1) reported 
    
        from
            Cardiff, Wales Gareth Thomas 
    (@brokenpier1) reported 
    
        from
            Cardiff, WalesShocking service from @SkyHelpTeam - if anyone can recommend a decent internet provider I’d appreciate it. 
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 Cath Colleypriest 
    (@CathFluffybob1) reported 
    
        from
            Cardiff, Wales Cath Colleypriest 
    (@CathFluffybob1) reported 
    
        from
            Cardiff, Wales@SkyHelpTeam I can’t log into my email it says my password is wrong I followed the help path and it wanted to charge me £4.80 
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 Ellen Parker 
    (@EllenParker6) reported 
    
        from
            Cardiff, Wales Ellen Parker 
    (@EllenParker6) reported 
    
        from
            Cardiff, Wales@virginmedia 4 month countdown to get rid of you your customer service is beyond rude. Your technical support is lacking in manners and availability. @SkyUK we are on our way back sorry for leaving biggest mistake ever. We may have saved £20 but not worth the shit service 
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 Brad Channer 
    (@BradChanner) reported 
    
        from
            Cardiff, Wales Brad Channer 
    (@BradChanner) reported 
    
        from
            Cardiff, Wales@SkyHelpTeam This is a problem we have had for years. And everytime I ask for help, it never goes anywhere. This is a general complain about businesses struggling to make money when we haven’t got reliable internet. However I will PM you. Thanks for your response 
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 Max 
    (@Max25143798) reported 
    
        from
            Newport, Wales Max 
    (@Max25143798) reported 
    
        from
            Newport, Wales@robbedford32 @RetainsTheCrown @MatchroomBoxing @DunkinDonutsCtr @DAZN_USA @SkySports He's capable but I don't think he will... think he will me made to technically outbox him in rematch rather than ko him like the HWkings do n Ruiz beats him in both, confidence will b thru the roof! Think rematch bad idea but has no choice 
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 Eddy 
    (@ChrisEddy_7) reported 
    
        from
            Llanyrafon, Wales Eddy 
    (@ChrisEddy_7) reported 
    
        from
            Llanyrafon, WalesAfter watching the game back this morning, it’s even more embarrassing the performance of all the officials last night, both assistants made shocking decisions too. None more so that giving offside against Matt from a throw in. Poor analysis from @SkySports too which is a shame. 
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 Cath Colleypriest 
    (@CathFluffybob1) reported 
    
        from
            Cardiff, Wales Cath Colleypriest 
    (@CathFluffybob1) reported 
    
        from
            Cardiff, Wales@SkyHelpTeam Tried this not recognising anything need to print flight tickets ASAP getting no help 
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 Cllr Jonathan Bishop 
    (@votejonathan) reported 
    
        from
            Taff's Well, Wales Cllr Jonathan Bishop 
    (@votejonathan) reported 
    
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            Taff's Well, Wales@afneil The #BBC is a public service broadcaster. It should focus on content the profit-seeking firms like @SkySports would not give airtime to but nevertheless is of importance. 
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 Alex Haines 
    (@AlexHaines5) reported 
    
        from
            Blaenavon, Wales Alex Haines 
    (@AlexHaines5) reported 
    
        from
            Blaenavon, Wales@Adz10Zak @SkySportsPL @SkySports Exactly, both shit 
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 Ben Fowler ⚡ 
    (@bnfwlr1989) reported 
    
        from
            Cardiff, Wales Ben Fowler ⚡ 
    (@bnfwlr1989) reported 
    
        from
            Cardiff, WalesApparently @Cymru (and other home nations) don't deserve to have the highlights for their most recent #EuropeanQualifiers on Sky Go, whilst only England do 🤷 @SkySports force us to buy their packages to watch it, and then can't be bothered to provide a full service. 
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 Andrew Partridge 
    (@billybollox1980) reported 
    
        from
            Cardiff, Wales Andrew Partridge 
    (@billybollox1980) reported 
    
        from
            Cardiff, Wales@TheKopHQ Just seen this on skysports mate not a chance in hell is that happening for that price… I really don’t see the point in pointless bids… it’s like us bidding 15 mil for Van Dijk… ******* stupid offer !!! 
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 🐮 DullUddenCow 
    (@DullUddenCow) reported 
    
        from
            Abertillery, Wales 🐮 DullUddenCow 
    (@DullUddenCow) reported 
    
        from
            Abertillery, Wales@Doyley25lfc @SkyHelpTeam I have only had Sky Q three weeks and it’s been troublesome so far. Sound dropouts through cinema system, input issues with the box not recognising the input change and now UHD flickering. Plus my subscription has been hiked by £5 a month weeks after upgrading. Poor show. 
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 Matthew Thompson 
    (@Matthw_Thompson) reported 
    
        from
            Blackwood, Wales Matthew Thompson 
    (@Matthw_Thompson) reported 
    
        from
            Blackwood, WalesSurly there must’ve been some money down at a bookies to be DQ’d by biting #PriceAli #Boxing #SkySports 
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 Matt Lovibond 
    (@lovibond_matt) reported 
    
        from
            Risca, Wales Matt Lovibond 
    (@lovibond_matt) reported 
    
        from
            Risca, WalesLoving that Man Utd are now seeing the Ole Gunner Solskjaer that we had 9 months of at #Cardiff. The guy is not cut out for management and is getting by on that ******* goal in 99’. He will be the first manger gone next season #ManUtd #manutdvsmancity #SkySports 
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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 Concussion_Pro 
    (@Concussion_Pro) reported Concussion_Pro 
    (@Concussion_Pro) reported@stopconcussions @SkySports Somehow I think this will be a slow-burner for @WorldRugby Let’s see, bookmark this day on a calendar or note in your phone for say, 6 months. Let’s see how long they take! I bet not before the new consensus statement. #concussion #JustSaying 
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 Stu 
    (@dr_smithy) reported Stu 
    (@dr_smithy) reported@SkyHelpTeam It says there is an outage, but the service checker says there are no problems ? 
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 Flaunt 🏳️🌈 
    (@Flaunt319) reported Flaunt 🏳️🌈 
    (@Flaunt319) reported@Jac_the_Tripper @SkyHelpTeam Mine’s down too. Also in Stafford. Is this a known outage? Do you have an ETA on this being resolved? 
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 ethan 
    (@ethan_f3nn) reported ethan 
    (@ethan_f3nn) reported@WBA @SkyBetChamp @SkySports **** sake man 
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 Al Barker 
    (@BarkerEllis) reported Al Barker 
    (@BarkerEllis) reported@SkyHelpTeam Hello, I moved house on 10 December and was unable to get through by phone to you to cancel my account. I cancelled my direct debit. If there is any further action you'd like me to take you can contact me by email. My account number is 621704497281 
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 Stu 
    (@dr_smithy) reported Stu 
    (@dr_smithy) reported@SkyHelpTeam Looks like there's an issue, presume the service status hasn't updated yet 
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 Flaunt 🏳️🌈 
    (@Flaunt319) reported Flaunt 🏳️🌈 
    (@Flaunt319) reported@SkyHelpTeam @Schnaffalopagus But it’s clearly a Stafford wide issue. Many of us reporting this now, nothing we can do to fix it. The engineers need to get on it. 
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 Combat Sports Insider 
    (@combat_insider) reported Combat Sports Insider 
    (@combat_insider) reported@MichaelBensonn @SkySports At least Logan was alright and big, this dude just straight up sucks💀 
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 𝚂𝚆𝟹 𝚁𝙾𝙼𝙴𝙾 
    (@Sw3Romeo) reported 𝚂𝚆𝟹 𝚁𝙾𝙼𝙴𝙾 
    (@Sw3Romeo) reported@KA281183 @AbsoluteChelsea @SkySports Your a troll keyboard warrior whose only bad on the internet as i though Too shook to meet me when i said 🤡🤡🤡 people like you will get dealt with very soon and i can't wait you better be at arsenal ! 
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 Bluebitlon ⭐️ ⭐️ 
    (@KA281183) reported Bluebitlon ⭐️ ⭐️ 
    (@KA281183) reported@Sw3Romeo @AbsoluteChelsea @SkySports You know where I’ll be and when….Your choice if you have the bollocks to walk 10 mins down the road from sw3 and show up. My guess is you don’t. 👍🏻