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Sky outages and service status in Pontypool, Wales

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Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Pontypool, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • The most recent signal from this area was received Jun 20, 9:59 AM GMT+1.
  • 50% Internet (50%)
  • 25% E-mail (25%)
  • 13% Total Blackout (13%)
  • 13% Phone (13%)

The latest reports from users having issues in Pontypool come from postal codes NP4 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontypool, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Pontypool, Wales

The most recent Sky outage reports came from the following cities: Caerphilly, Newport, Blackwood, Pontypool, Hengoed, and Bargoed.

CityProblem TypeReport Time
Caerphilly Internet 3 days ago
Newport Internet 4 days ago
Blackwood E-mail 6 days ago
Caerphilly Internet 8 days ago
Newport Phone 13 days ago
Pontypool E-mail 20 days ago

Nearby cities with recent reports

Caerphilly

1 recent signals

3 days ago
Newport

1 recent signals

4 days ago
Blackwood

1 recent signals

6 days ago

Community Discussion

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Sky Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • lilmiss_annie
    angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    Been with @SkyUK almost 9yrs and this is the first time that an engineer has spoken to me so rudely. He knocks my door and TELLS me that he's cutting me off because I'm stealing from another customer. I EXPLAIED to him I have my own account and dish. He then points to the side

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • P__TheLetter
    Stu (@P__TheLetter) reported from Bargoed, Wales

    Trying to claim a reward off @SkyTV 😡 @SkyHelpTeam Why is it so difficult to communicate with your messaging service!! I’m sick of tired and waiting now. Your customer service is awful!

  • LewisYDavies
    Lewis Davies (@LewisYDavies) reported from Caerphilly, Wales

    Gary is completely spot on. If the highest level of this country has issues with racism, homophobia and xenophobia then lower down the spectrum and into football it is seen as ok. Embarrassing that @DavidJonesSky & @SkySports don’t share the same view on these issues.

  • Heathwindows80
    heathwindowsltd (@Heathwindows80) reported from Taff's Well, Wales

    Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyUK not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.

  • sue_stowell
    Sue Stowell (@sue_stowell) reported from Machen, Wales

    @SkyHelpTeam Hi The Sky Q voice control has stopped working today. I’ve reset the remote, rebooted the sky box & reset the Internet. Still nothing. Tried my upstairs sky box & the same. Can you confirm if there is a problem. Thanks

  • DaioGoddard
    David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @SkyHelpTeam im disgusted what youve done to my tv background. Absolute disgrace. How do i make a complaint?

  • Villa19UTV
    ✨ANDREW✨ 🏴󠁧󠁢󠁷󠁬󠁳󠁿💜💙🦁 (@Villa19UTV) reported from Rhymney, Wales

    @avfcalun @SkySportsPL @SkyFootball @SkySports @AVFCOfficial Yep wouldn’t of been all that bad even if it was 12pm kick off but 4.30 wat a horrible time 😏

  • StaceyWorboys
    Stacey Worboys (@StaceyWorboys) reported from Pontypridd, Wales

    @SkyHelpTeam is there issues with using the SkyGo app on iPhone? I’ve been unable to use it for a few weeks now. Doesn’t do anything when I try to watch something, just black screen with loading cog.

  • jamcole88
    🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Pontnewydd, Wales

    @SkyHelpTeam Been there done that several times. No help.

  • andylance1977
    andy lanyon (@andylance1977) reported from Newport, Wales

    @trottersltd @SkySports @premierleague We all want things back to normal but not at the expense of people's health or lives. Football is well down the list of what should start up first.

  • mathew_wales_
    🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧Mathew Hall🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mathew_wales_) reported from Ringland, Wales

    How am i supposed to do FUT Champs with shitty @SkyUK internet going down every 5 minutes😡

  • LRG0808
    Leah Griffiths (@LRG0808) reported from Church Village, Wales

    Yet again @SkyHelpTeam sky broadband is down AGAIN!!!! I wonder why I bother paying the monthly fee!! I use more of@my mobile data when at home these days 😡😡

  • andylance1977
    andy lanyon (@andylance1977) reported from Newport, Wales

    @trottersltd @SkySports @premierleague We're all in the same boat.. Jobs businesss at risk... Its horrible. Hope your business gets back to what it was and more pal... And I mean that

  • AndrewCorten
    andrew corten (@AndrewCorten) reported from Newport, Wales

    @GNev2 how ******** do @SkySports allow such a biased prick like you commentate on a Man U game ? You are a disgrace #biased #disgrace

  • gooner1947
    Peter N (@gooner1947) reported from Blackwood, Wales

    @stuafc71 @SkySports @FA_PGMOL Another one of the mysteries of VAR. Its all garbage

  • DullUddenCow
    🐮 DullUddenCow (@DullUddenCow) reported from Abertillery, Wales

    @Doyley25lfc @SkyHelpTeam I have only had Sky Q three weeks and it’s been troublesome so far. Sound dropouts through cinema system, input issues with the box not recognising the input change and now UHD flickering. Plus my subscription has been hiked by £5 a month weeks after upgrading. Poor show.

  • peterrobey
    Peter Robey (@peterrobey) reported from Risca, Wales

    @SkyHelpTeam Help needed please, Sky customer is shocking! I was promised a call from Sky technical support tonight at 7pm - no call! Very disappointed! Still no Broadband since installation of new Ultrafast 1. Just disgraceful!

  • Captain_P_Giant
    Captain Giant (@Captain_P_Giant) reported from Pengam, Wales

    Internet has been down for 3 hours 37... not sure whats going on either :( @SkyHelpTeam

  • Joetprosser
    Joe T. Prosser (@Joetprosser) reported from Llanhilleth, Wales

    @Deaconboy666 @SkyUK @BT Yeah honestly man that new router hasn't done shit. Changes the 5GHz to a stronger channel but the 5 on it is wack anyway. Also if you notice it is just bad on a daily basis anyway like I could start out at 23 down and it would work its way down to 12... Not good.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • AmeinEzmail
    Offside Opinions (@AmeinEzmail) reported

    @UnitedStandMUFC @SkySports Did this data team even watch the Premier League? Robinson was dropped from the team, had a poor season in 2025/26, and he’s already 29 years old Putting him in the same conversation as Hall is laughable.

  • Velobet_Boss
    VeloBet Boss (@Velobet_Boss) reported

    @SkySports Liverpool buying a winger from Osasuna while Wirtz is still searching for his feet. bad business, that.

  • Andreww85373323
    Andrew wright (@Andreww85373323) reported

    @SpursInsight_ @SkySports Don't be held to ransom **** the hecke deal off keep vuskovic

  • spokeninjest
    Joe Wrigley (@spokeninjest) reported

    @BBCSport Do football players know how much they are letting down fans by time wasting and play acting? It’s a disgrace. @SkySports

  • Ricky81D
    Ricky (@Ricky81D) reported

    Hi @SkyHelpTeam @skytv can you please make it more difficult to cancel a subscription out of contract ? All I want is a phone number, website is taking me round in circles.

  • Honeythedog1
    James Barbour (@Honeythedog1) reported

    @SkyUK I,m a Sky customer for 18yrs. My contract is up. Ruby at Sky made an offer. It wasn’t good enough so she passed me to retentions.Robin in Retentions said her best offer was a lot more than Ruby,s. she couldn’t match Ruby,s offer , computer said no.Unacceptable.

  • UTDTomyy
    Tomyy (@UTDTomyy) reported

    @SkySports @SkyFootball They can never After what ATM did to Madrid? That humiliation

  • PratyushP23
    Pratyush (@PratyushP23) reported

    Zee5 is so terrible it makes JioHotstar look like SkySports. Watching this WC free of cost (and guilt) for there would be no money going to p3doland from my end.

  • Ricky81D
    Ricky (@Ricky81D) reported

    @tonylon83 @SkyHelpTeam @skytv Honestly, all they have to do is put a phone number on the website, or better still give existing customers the deals new customers get, £149 a month existing, same deal as a new customer £49 for 24 months.

  • bdosi72
    bdosi (@bdosi72) reported

    @philltee @FOXFOOTY Victorians, who are responsible for 95% of all AFL media, don’t even know they’re doing it - and don’t much care! It’s precisely the same as listening to the SkySports F1 broadcast prattling on & on about their poms! Just unlistenable crap!