Sky Outage Report in Pontypool, Torfaen County Borough, Wales
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The latest reports from users having issues in Pontypool come from postal codes NP4.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypool, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (48%)
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Internet (34%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Pontypool, Torfaen County Borough, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Tredegar, Blackwood, Caerphilly, Cwmbran, Hengoed, Newport, Ebbw Vale, Pontypool, Bargoed, Abergavenny and Bedlinog.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Tredegar |
Wi-fi | |
| Blackwood |
||
| Caerphilly |
Internet | |
| Cardiff |
TV | |
| Cardiff |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Pontypool, Wales
Latest outage, problems and issue reports in Pontypool and nearby locations:
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Kaid mohamed
(@mkaid90) reported
from
Cardiff, Wales
Question is why do @SkySports give the white supremist banner a platform to be seen CUT that **** out of a football game.
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Julian Williams
(@cas11no) reported
from
Church Village, Wales
Can’t help but notice that nearly all the players that have appeared in the @premierleague since restart seem to be immaculately groomed. How is it one rule for us, and one rule for football. #TOTMNU #ProjectRestart #SkySports
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Gavenny Baggie
(@R_Bradley_WBA) reported
from
Abergavenny, Wales
@SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam how come you can only offer me a basic broadband but BT can offer me two speeds over fibre? Am I missing something or are they slow in telling you they’re upgraded?
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam I have been ringing you for ages regarding my bill pay I need someone to help me please
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Danny Kagoro
(@anesukagoro) reported
from
Cardiff, Wales
@Willmott82 @SkySports I was thinking this too pal. It's not too bad at all.
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Lee Mason
(@pablo3479) reported
from
Cardiff, Wales
@SkyHelpTeam I'm trying to watch live TV on my android phone through WiFi but the following message keeps appearing: 'A playback error occurred - please try again'. I've tried everything possible but having no joy. Please help
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MRM
(@MustyM10) reported
from
Cardiff, Wales
Graeme Souness breaking down on #MNF “ I don’t know ... how can I do more to support the cause ... I wanna learn”. #BLM #SkySports
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Jonathan Conway
(@JonathanConway9) reported
from
Cardiff, Wales
@SkyHelpTeam Thank you. Outside the home is certainly what the app said. Speed has been an issue for a few months, but the completely dropping internet has only been noticeable today.
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Young Ones Clubs Ltd.
(@Youngonesclubs) reported
from
Pentyrch, Wales
@skyhelpteam I have had poor WiFi coverage at my home for months, I have tried calling but as I am not vulnerable or Over 70 I can not get help. I have tried all the tips on website, It needs a booster. Can you please help?
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Gavin Glover
(@Gavlaa) reported
from
Marshfield, Wales
@c7_OllyClifford @SkySportsPL @SkySports The technology is fine, the people officiating are the problem. So many wrong calls its embarrassing
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Shaun Porter
(@srp0000) reported
from
Newport, Wales
@SkySports the commentators haven’t mentioned Mitrović for 2 minutes now! Damn they just did 🙄 #playofffinal
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angharad aka Annie
(@lilmiss_annie) reported
from
Ebbw Vale, Wales
With the dish on it thats mine. I don't get a sorry just a "oh I see" my nephew rang customer services for me as I was still shaking and upset. All they told me to do was fill out a feedback form and that would be the end of it!! I am disgusted and disappointed in @SkyUK
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SJT
(@sarsjt) reported
from
Penmaen, Wales
@SkyUK another awful phone call experience from sky for my parents who are elderly trying to set up sky since March yesterday’s call consisted of a two way conversation in a foreign language with a translator???? An hour later still no sky can someone please advise
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NetballWales
(@NetballWales) reported
from
Cardiff, Wales
Loved #womenssportsdebate on @skysports - 2 hours of great and interesting chat. But can’t help but feel there wasn’t any debate? A dozen people agreeing with one another doesn’t help... #StepOutsideTheEchoChamber
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Denzil
(@djdanter) reported
from
Caerphilly, Wales
@PaulBro97733140 @SkySports I went to the Joshua vs Parker fight, always been a Joshua fan! I’ll never pay for anything involving that **** again. And Lewis Hamilton the same!
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Louise Clarke 🏴
(@louclarkie) reported
from
Cardiff, Wales
@SkyHelpTeam Yes I've tried that as explained but it's showing no issues but there clearly is intermittent issues.
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam hi I’m not sure if I’ve downloaded a rental. I wanted it for Sunday as it’s surprise for my boys birthday. What can I do as I’m sure it says it will be deleted within 24 hrs help!!
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angharad aka Annie
(@lilmiss_annie) reported
from
Ebbw Vale, Wales
Been with @SkyUK almost 9yrs and this is the first time that an engineer has spoken to me so rudely. He knocks my door and TELLS me that he's cutting me off because I'm stealing from another customer. I EXPLAIED to him I have my own account and dish. He then points to the side
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matt price
(@monkwelshfunk) reported
from
Llanhilleth, Wales
@fellowsjdf @SkySports ******* right 😂😂 Rip the statues down Don't touch the rugby songs We'd be ****** in Wales We sing songs about Zulu's Wife beating and ******** sheep 👍
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Teddys Travels
(@teddybarba) reported
Hi @SkyHelpTeam I’ve had no internet connection all day. Is there any issue in my area? WA9 1QD
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billy1830
(@billy1831) reported
@SkyHelpTeam Just had an outrageous conversation with one of your team. After waiting 15 mins to talk wanted to know what better deal you could do me on my broadband. Been a customer nearly 20 yrs. The guy on the phone really couldn't be bothered. 1
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Elon Musk
(@the_stuart_reid) reported
@SkyUK I don't appreciate your phone agents talking over me and trying to upsell when all I want to do is get a replacement SkyQ box. Ended up putting the phone down on him. I'll send my cancellation letter by post so I don't have to listen to any more.
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Tiffanyminx🍆
(@Tiffanyminx21) reported
@SkyHelpTeam am unable to access recordings etc,and message showing there is an issue with Hard drive
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Iwentupstairs
(@Iwentupstairs) reported
@SkyUK the worse for days. Constantly robbing it and make you top up more. So bad 🤬🤬🤬 I hate you lot so much. Horrible service #sky 5G? What a joke! #skyareshit
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Fraser Elder
(@ElderFraser) reported
@SkyUK technical team like to put you on hold then don’t come back on the line, can’t fix technical problems either. No data for a week now and still not resolved. Shambles so cancelling
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Tcharls
(@tracybailey656) reported
@SkyHelpTeam I now do not have a date now for an engineer we all wfh and no broadband. Sky are in breach of contract not providing goods that I have paid for and doing nothing to rectify the problem
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Steven Donaldson
(@g1ft3d_s0ul) reported
@SkyHelpTeam It was perfectly fine this morning then nipped out for a few hours and when returned home it was not working very strange.
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Steven Donaldson
(@g1ft3d_s0ul) reported
@SkyHelpTeam Yeah so the online troubleshooting and stuff resetting the router etc checking all cables showed no issues, on the phone basically just ran through exactly the same steps again and unsure as to what the problem was.
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𝓒𝓐𝓩𝓑𝓐𝓡𝓡🌹 🎗️👩🦼🦻
(@Real_Cazbarr) reported
Do you know @SkyHelpTeam your links aren't working on your mobile phone page? When I go to mobile > Phones and try to click on the find out more button under "Ready to swap your phone!" It's not working and trying to load info on any phone is not loading.