Sky Outage Report in Pontypool, Torfaen County Borough, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypool, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Sky
Sky is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (62%)
-
TV (14%)
-
Wi-fi (14%)
-
Total Blackout (6%)
-
E-mail (2%)
-
Phone (2%)
Live Outage Map Near Pontypool, Torfaen County Borough, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Caerphilly, Newport, Treharris, Hengoed, Blackwood, Tredegar, Rhymney, Pontypool, Cwmbran and Ebbw Vale.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Caerphilly |
Internet | |
| Caerphilly |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Pontypool, Wales
Latest outage, problems and issue reports in Pontypool and nearby locations:
-
Max
(@Max25143798) reported
from
Newport, Wales
@weameo @MatchroomBoxing @_anthonysimsjr @DAZN_USA @SkySportsBoxing @SkySports Don't seem like it @EddieHearn wtf going on
-
bert33uk
(@bert33uk) reported
from
Cardiff, Wales
@GNev2 @SkySportsNews @SkySportsPL @ToniRuediger @WezTucker Well at last @SkySports & @SkySportsDavid hav grown a pair & issued a statement. Yes Jonesy u did shut nev down & hope sky don’t start acting like @BBC like sweeping stuff under the carpet u have a duty 2 yr Audience😬
-
🎯🎯robert morgan
(@robertm72589070) reported
from
Abertridwr, Wales
@BBC and @SkyUK Your vile and bias attack on Jeremy Corbyn and the @UKLabour. Will come bk to bite you on your arse. I'm not going to pay your licence fee anymore for your spewing of lies. And I'm going to cancel my subscription to the other bias shit. Good day
-
Griffter
(@Griffter1927) reported
from
Cardiff, Wales
@SkySportsBoxing @SkySports Tony Bellews commentary and bias is awful. Get rid. @EddieHearn
-
Lewis Davies
(@LewisYDavies) reported
from
Caerphilly, Wales
Gary is completely spot on. If the highest level of this country has issues with racism, homophobia and xenophobia then lower down the spectrum and into football it is seen as ok. Embarrassing that @DavidJonesSky & @SkySports don’t share the same view on these issues.
-
Neil
(@CanIfcking) reported
from
Cardiff, Wales
@rachaelhxx @SkyHelpTeam Ow shit phone them and ask to be put to the teck team thay sort it there end
-
BCFC Oliver the Dog 🔴⚪️
(@BCFC_OLIVERDOG) reported
from
Cardiff, Wales
@parkins_michael @SkySports @CardiffCityFC @MillwallFC Having a bad day mikey boy 👀
-
Neil C Robo🏴📷
(@NCRobo) reported
from
Ebbw Vale, Wales
Hey @SkySports WTF is go ng on with the #redbutton 😡😡🤡🤡 loads of usual shite games on apart from ours!!!! @LUFC
-
Leah Griffiths
(@LRG0808) reported
from
Church Village, Wales
Yet again @SkyHelpTeam sky broadband is down AGAIN!!!! I wonder why I bother paying the monthly fee!! I use more of@my mobile data when at home these days 😡😡
-
Mark Letman
(@wingnut1927) reported
from
Cardiff, Wales
@elltell91 @SkyFootball @SkySports He wears a magic hat! Different level mate. His goal wasn’t bad either!
-
sandra burnett
(@sandraburnett3) reported
from
Cardiff, Wales
@AaronNacey @21LVA_linings @Julian_01m @SkySportsPL @ManCity @SkySports I won’t if you get it over the line that was bad last year 7 points up with a game in hand hopefully lesson learnt
-
Andrew Chinnick
(@AChinnick90) reported
from
Cardiff, Wales
@RSpencer100 @virginmedia @SkyUK Absolutely awful @virginmedia. I’ll be following you to @SkyUK as soon as my contract ends!
-
Adrian Coles
(@Colesy58) reported
from
Cardiff, Wales
Very poor from @SkySports , very good from @GNev2 #RacismStillAlive
-
kevin wheeler
(@K_J_Wheeler) reported
from
Cwmbran Central, Wales
Credit where it is due, had outstanding customer service from @Screwfix @SkyUK and @virginmedia this weekend.
-
Lady Carol
(@Cazz001) reported
from
Cardiff, Wales
So frustrating that my @SkyHelpTeam broadband is down again, 2 weeks, 2 @OpenreachHelp engineer visits, both assuring me it’s fixed - nope it’s not. #firstworldproblem
-
Dev2y
(@dev2y) reported
from
Cardiff, Wales
@SkyHelpTeam your broadband is awful! Connection keeps dropping. #timetoswitch
-
sandra burnett
(@sandraburnett3) reported
from
Cardiff, Wales
@TheJordanMeares @DjangoSkywalker @SkySportsBoxing @BronzeBomber @kingkongboxing @SkySports Wilder tried and lost in the books he never lost but all fight fans know he did
-
James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Cardiff, Wales
Hey @TheCW it's really bad of U to not let @SkyUK have the rights to show @CWBatwoman in the UK. + No other broadcaster seems to have it. It'll screw up #CrisisOnInfiniteEarths. Money over viewers...
-
Joe T. Prosser
(@Joetprosser) reported
from
Llanhilleth, Wales
@Deaconboy666 @SkyUK @BT Yeah honestly man that new router hasn't done shit. Changes the 5GHz to a stronger channel but the 5 on it is wack anyway. Also if you notice it is just bad on a daily basis anyway like I could start out at 23 down and it would work its way down to 12... Not good.
-
Melinda Hawthorne
(@finnfrenz) reported
from
Bargoed, Wales
@SkyHelpTeam problems with internet access CF46 which is near Cardiff. Some sites ok others unreachable. Rebooted router and device but no difference.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Gavin
(@GavinLouer) reported
@virginmedia It happens on HD channels all the time, especially SkySports news and BT UHD. I have the issue recorded on my phone. Normally I have to watch the footy on a non HD channel, however there is no SD channel for BT sports.
-
Roger Setchell nfl
(@RogerSetchell) reported
@SkyHelpTeam Hi, can you advise please? My Sky channels all have either 'there is a technical fault with this channel' or 'problem with satellite signal' message. Main event however is still working as are Eurosport and terrestrial channels all coming through my Sky Q box
-
Andrew
(@andygray84) reported
@SkyHelpTeam Yea and it just said even a technician visit wouldn’t rectify the problem.
-
Sir Duke
(@RBushe) reported
@SkyHelpTeam The problem only started when there was an engineer doing work in our road. If they have created the fault why can you not get him to return and fix it. This acceptable considering the amount we pay for sky broadband. We need a resolution this afternoon.
-
Paul Mitchell 🤘
(@ukbronco) reported
from
Bingley, England
Anyone on here have Vodafone Broadband? Is it reliable? @SkyUK starting to annoy me with poor offers when I've been with them since 1992!
-
Fiona Hicks
(@FifiHicks) reported
@SkyHelpTeam Sky engineer blames cable, non sky engineer blames Sky box I’m the one paying the bill and I have to wait over twenty days. Add the insult that I can’t cast my SkyGo to the TV which might help I get told I’m top VIP status for rewards I mostly can’t use
-
Sir Duke
(@RBushe) reported
@SkyHelpTeam I really need to be working, and its the majority of the street that isnt working. Can you check against the address to see what the problem is as its a wider issue than just my house.
-
Fiona Hicks
(@FifiHicks) reported
@SkyHelpTeam It’s a follow up, the first visit didn’t solve the problem
-
Fiona Hicks
(@FifiHicks) reported
@SkyHelpTeam no signal problem 2 weeks now not solved. How do I get an engineer back I need to speak to an advisor. Soonest engineer another 11 days. Not acceptable. This is how to lose customers.
-
Cat
(@cat_t23) reported
@SkyHelpTeam I have rolled over some data, got a confirmation email, but the data hasn't credited the account. Never had any problems before, should there be a delay?