Sky Outage in Pontypool, Torfaen County Borough, Wales

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

 Problems detected at Sky

Sky problems in the last 24 hours in Pontypool, Wales

Sky Outage Chart in Pontypool, Torfaen County Borough, Wales

June 17: Problems at Sky

Sky is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(57.97%)
TV
(21.94%)
Wi-fi
(10.70%)
Phone
(4.04%)
E-mail
(3.17%)
Total Blackout
(2.18%)

Sky Outage Map Near Pontypool, Torfaen County Borough, Wales

The most recent outage reports and issues originated from Caerphilly, Cardiff, Blackwood, Pontypool, Blaenavon, Newport, Hengoed, Risca, Bargoed, Cwmbran, Llanyrafon and Abergavenny.

Caerphilly TV
Blackwood Internet
Pontypool Internet
Cardiff TV
Cardiff Internet
Cardiff Internet

Sky in Pontypool, Wales Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Sky Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:
  • martinhole31 Martin Hole (@martinhole31) reported from Caerphilly, Wales

    @SkyHelpTeam @SkyStore I was told this back in February and I still have to purchase the DVD option when buying downloads as my daughter is deaf and requires subtitles. I’m sure I’m not the only person identifying this problem

  • bnfwlr1989 Ben Fowler ⚡ (@bnfwlr1989) reported from Cardiff, Wales

    Apparently @Cymru (and other home nations) don't deserve to have the highlights for their most recent #EuropeanQualifiers on Sky Go, whilst only England do 🤷 @SkySports force us to buy their packages to watch it, and then can't be bothered to provide a full service.

  • AlexHaines5 Alex Haines (@AlexHaines5) reported from Blaenavon, Wales

    @Adz10Zak @SkySportsPL @SkySports Exactly, both shit

  • EllenParker6 Ellen Parker (@EllenParker6) reported from Cardiff, Wales

    @virginmedia 4 month countdown to get rid of you your customer service is beyond rude. Your technical support is lacking in manners and availability. @SkyUK we are on our way back sorry for leaving biggest mistake ever. We may have saved £20 but not worth the shit service

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Llanyrafon, Wales

    After watching the game back this morning, it’s even more embarrassing the performance of all the officials last night, both assistants made shocking decisions too. None more so that giving offside against Matt from a throw in. Poor analysis from @SkySports too which is a shame.

  • missrdwilliams3 Rebecca Williams (@missrdwilliams3) reported from Newport, Wales

    @SkyHelpTeam trying to use sky go and it says my user name and password are wrong. They arent wrong. Is there a problem your end

  • lovibond_matt Matt Lovibond (@lovibond_matt) reported from Risca, Wales

    Loving that Man Utd are now seeing the Ole Gunner Solskjaer that we had 9 months of at #Cardiff. The guy is not cut out for management and is getting by on that ******* goal in 99’. He will be the first manger gone next season #ManUtd #manutdvsmancity #SkySports

  • BradChanner Brad Channer (@BradChanner) reported from Cardiff, Wales

    @SkyHelpTeam This is a problem we have had for years. And everytime I ask for help, it never goes anywhere. This is a general complain about businesses struggling to make money when we haven’t got reliable internet. However I will PM you. Thanks for your response

  • Matthw_Thompson Matthew Thompson (@Matthw_Thompson) reported from Blackwood, Wales

    Surly there must’ve been some money down at a bookies to be DQ’d by biting #PriceAli #Boxing #SkySports

  • DullUddenCow 🐮 DullUddenCow (@DullUddenCow) reported from Abertillery, Wales

    @Doyley25lfc @SkyHelpTeam I have only had Sky Q three weeks and it’s been troublesome so far. Sound dropouts through cinema system, input issues with the box not recognising the input change and now UHD flickering. Plus my subscription has been hiked by £5 a month weeks after upgrading. Poor show.

  • Rehicknah Ryan Hill (@Rehicknah) reported from Pentyrch, Wales

    @GriffinSpurs @SkyUK Haha I don’t feel so bad now 😂😂

  • brokenpier1 Gareth Thomas (@brokenpier1) reported from Cardiff, Wales

    Shocking service from @SkyHelpTeam - if anyone can recommend a decent internet provider I’d appreciate it.

  • VickyNannie Vicky (@VickyNannie) reported from Abercarn, Wales

    @duncanpoundcake @SkyUK @freesat_tv Best thing we did never looked back Sky is a rip off merchant

  • RosskoKeniston Rossko [Finger Guns] (@RosskoKeniston) reported from Cardiff, Wales

    @SkyHelpTeam Very much so. Speeds and jumping up and down but apparently that was to be expected. Thanks very much for the speedy fix.

  • ThomasMumford Tom Mumford (@ThomasMumford) reported from Cardiff, Wales

    @SkyHelpTeam Apparently got a speed boost on my ‘fibre’ internet. If anything the speed has gone down!! Rubbish.

  • deandoubt Dean Jones (@deandoubt) reported from Cardiff, Wales

    So popped onto @SkySportsNews ap today to have a look pre @SixNationsRugby today. The video section @SkySportsRugby has 18 out of 19 video about England. As a @SkySports customer in Wales I find it baffling. @BBCSport far better at spreading coverage @WalesRugby #joke

  • NatalieHopkin2 Natalie 🐿🏴󠁧󠁢󠁷󠁬󠁳󠁿🦋🐺🦋🏴󠁧󠁢󠁷󠁬󠁳󠁿🐿 (@NatalieHopkin2) reported from Henllys, Wales

    The day just goes from bad to worse. Wake up with a huge faceache (I won’t say migraine but it’s sinus pressure) then helping someone to stop being taken for a ride, get home and bloody @SkyUK box not working. The attitude from the Asian call centre made me put the phone down 1/2

  • DjGiggsy Giggsy (@DjGiggsy) reported from Pontypridd, Wales

    @NigelBlues @BBCMOTD @SkySports I quite like her, she raises more valid points than some of the others. It’s just the fact it’s a woman being more knowledgable about football that’s got some people’s backs up. The amount of stick she gets isn’t fair. There are far worst pundits working daily for the BBC/Sky etc

  • kazjasn Jason Massey (@kazjasn) reported from Cardiff, Wales

    @SkySports **** off. The American football is bad enough. Cat super bowl!! You are ***************.

  • charlalicia22 Charlotte Alicia Yeo (@charlalicia22) reported from Pontnewydd, Wales

    I am NEVER getting @SkyUK broadband ever again, paying for a service that I am not receiving and been told “wait a few days an engineer might show up.” JOKE

  • Mavis_Davies9 Gareth Davies (@Mavis_Davies9) reported from Bargoed, Wales

    @thelawns @SkyUK @SkyHelpTeam Yes field based not part of the call centre support

  • ManOfGwent71 Drewe (@ManOfGwent71) reported from Abergavenny, Wales

    @SkySportsRugby @SkySports Q why is it when I need the latest rugby news that is not England I have to visit other sites to get the latest - You still have Faletau as ok for Wales when all other sites such as BBC, Twitter etc have reported the new broken arm.

  • sowadally Stewart Owadally (@sowadally) reported from Cardiff, Wales

    @Mark_Hus @SkySports Souness has got a proper problem with Pogba. It's weird

  • jamesianosborne James Osborne (@jamesianosborne) reported from Cardiff, Wales

    @michaelck1972 @Bateseyboy @TerryMordecai1 @SkySports @SkyUK Hope so. But the idea that competition makes things cheaper is fake. All it does is require multiple subscriptions. I don't pay for BT (use dad's stream login) because the CL is mostly boring and they always have the "last choice" prem games. Watch the price of Prime jump next yr

  • jamesianosborne James Osborne (@jamesianosborne) reported from Cardiff, Wales

    @michaelck1972 @Bateseyboy @TerryMordecai1 @SkySports @SkyUK That's fair enough. But that's a different issue to just the cost. I also watch A lot of NFL/WWE/F1/Rugby on Sky, plus the ability to record and on-demand. I *would* cancel if Man Utd sold a " TV Season Ticket" and I think that will happen eventually.

  • man_of_gwent Stephen Davies (@man_of_gwent) reported from Abergavenny, Wales

    @SkyHelpTeam An external issue

  • man_of_gwent Stephen Davies (@man_of_gwent) reported from Gilwern, Wales

    Yet another day with no internet in the house no thanks to @SkyUK...... Been over 3 weeks now since the problem was reported! Shocking customer care! Only interested in new customers!

  • Niko_B Niko Burton (@Niko_B) reported from Cardiff, Wales

    @SkyUK You're 48 hours are up and surprise surprise NOTHING!! please come and remove your rubbish and take the dish off my wall... Now!!! @bt_uk don't let me down like @SkyUK

  • Niko_B Niko Burton (@Niko_B) reported from Cardiff, Wales

    Now @SkyUK you useless *****!! can't find my order!! Great.. We'll done you've only ****** me about for 2 weeks!! #shit #sortitout but you still want paying. Goons! #complainagain

  • Niko_B Niko Burton (@Niko_B) reported from Cardiff, Wales

    Well @SkyUK you promised to send new router and install fibre first thing and there would be no problem or down time, nothing is WORKING, NO ROUTER, NO PHONE, NO INTERNET CONNECTION, NO TV!! YOU'RE SHITE!! #usless #skybroadband #whyamipayingyou #newit #pissmearound

  • jonnybluebird JONNY EDWARDS (@jonnybluebird) reported from Rhymney, Wales

    @HayemakerBoxing @DerekWarChisora @mrdavidhaye @SkySports You said the same shit with *******

  • garethjspencer Gareth Spencer (@garethjspencer) reported from Taff's Well, Wales

    @SkyHelpTeam Thanks, this is now working. Guess you would have tweeted this as a service update yesterday, wish I’d have spotted it, would have saved a few confused hours 😂

  • Max25143798 Max (@Max25143798) reported from Newport, Wales

    @JamieTennant3 @BoxingArmchair @josephcb10 @EddieHearn @SpecialKBrook @JOSHPBK @jono_carroll @afowler06 @KidGalahad90 @SkySports @DAZN_USA @147 Khan knows he's had the better career n better cv , n he'll always hold that over kell if he fights kell n losses all those names he's fort mean **** all to 🇬🇧fans n I think kell beats him n he knows it imo!🥊

  • GregTOxley Greg Oxley (@GregTOxley) reported from Cardiff, Wales

    @SkyUK Hi @SkyUK if it was left to me I would change but unfortunately it’s a student property ... Terrible service from them - the WiFi is also extremely slow apparently because ‘there’s a few of us’ that live here

  • MHatherall Mike Hatherall (@MHatherall) reported from Newport, Wales

    @SkyUK Who said anything about paying . And SKY was just as bad

  • JaneRichards10 Jane Felix Richards (@JaneRichards10) reported from Cardiff, Wales

    @SkyUK Very frustrating that you can add a channel at the click of a button but to remove it you have to call and the wait time is always so long you give up and end up carrying on paying for a service you don’t use! #frustrating #deliberatetactic

  • hobbit2343 'H' Rhi (@hobbit2343) reported from Brynmawr, Wales

    Hey who wants to see 4 days worth of conversations with @SkyUK @SkyHelpTeam ...who wants to see when I say they are bad just how bad...who wants to see me talking to David; James, Lesley, Adam x 2

  • hobbit2343 'H' Rhi (@hobbit2343) reported from Brynmawr, Wales

    Never ever pick @SkyHelpTeam @SkyUK people...just don't do it....honest to god terrible terrible customer service...started trying to resolve my issue Friday through website, chat, messenger, email..been through security so many times transferred so many times ITS NOT RESOLVED

  • hobbit2343 'H' Rhi (@hobbit2343) reported from Brynmawr, Wales

    Without doubt @SkyUK have the most diabolical, shoddy awful service by a country mile!....without fail...for a communications company you should look at that!

  • UKInfluencer Sean McMahon UK Influencer & PR Agent (@UKInfluencer) reported from Cardiff, Wales

    Anyone know how I can get out of a @SkyUK broadband contract as it goes down all the time. It’s a big headache and customer service is non existent. Can’t even play a @PlayStation game online without failure.

  • Louise_easter Louise Easter (@Louise_easter) reported from Ebbw Vale, Wales

    @SkyHelpTeam Hi. Could somebody try and help us resolve an issue please. I'm not calling via phone as I've tried that and the advice was useless.

  • dj_lee Lee B © (@dj_lee) reported from Cardiff, Wales

    @SkyUK existing customer contract ending in a month, and new deal originally offered at one price to then be hiked up by another agent we just spoke to is not good enough... I want a call back please to discuss my outrage #unhappycustomer

  • callumjohn28 Callum (@callumjohn28) reported from Cardiff, Wales

    @Jac0bWilliam @SkyUK @virginmedia Oh you poor soul

  • Cat826Maxheard maxheard (@Cat826Maxheard) reported from Abertillery, Wales

    @SkySports can tell me the time Tony bellew fight is on plz so I can watch it on some illegal site so I don’t have to pay u Robbin ***** no more than I have 2 .. regards a sky customer

  • picturepositive Laura 🌻 (@picturepositive) reported from Cardiff, Wales

    @SkyUK considering someone is meant to be calling me Tues to convince me not to cancel after 7 years of loyalty, this whole waiting 45 minutes to have my call answered is not helping your case tbh

  • mfinny76 Mark Finlayson (@mfinny76) reported from Cardiff, Wales

    I’ve put my foot down tonight! No @bethlfin you are not watching X factor, I’m watching @CardiffCityFC win on @SkySports #bluebirds

  • wicksyt Thomas Ward (@wicksyt) reported from Brynmawr, Wales

    Terrible camera work by @SkySports there, chose to show replays of the handbags & scuffles rather than the goal itself 🙈 we wonder where the kids then get it from #WellPlayed 👎🏻#CHEMNU

  • willil10 Lloyd Williams (@willil10) reported from Cardiff, Wales

    Been with @SkyHelpTeam for a year now, haven't had a correct bill since July, paid almost double each month due to their error and their goodwill gesture is a £20 Tesco gift voucher. Guess customer retention isn't what the prioritise

  • toffeeman71 Jason Thorpe (@toffeeman71) reported from Cardiff, Wales

    Commentators on @Itv pick up Pickfords pass before England Score and yet @skysports never mention it And they give him credit gor the second as well

  • stumpy_juk Matthew Jones (@stumpy_juk) reported from Caerphilly, Wales

    @SkyHelpTeam all.white lights on router. Ran the tests on the app with no answer. Are there any known issues in the Caerphilly area?

Sky Issues Reports

Latest outage, problems and issue reports in social media:
  • WallaceGJ GJ Wallace (@WallaceGJ) reported

    @jamiethebb @SkyUK They were shocking at mine after 5 months of arguing i got them to agree to a termination of service and got £200 back :)

  • HighlandDiane Diane Harding 👻💀🦇🏎 (@HighlandDiane) reported from Faversham, England

    We have no @SkyUK until at least Friday, I am missing @thismorning all week. Miss my daily fix of @Schofe and @hollywills #sadface

  • RossR_Dal Ross R-Dal February (@RossR_Dal) reported

    As per SkySports, the £50mill is broken up into £35mill + £15mill. Just accept club & player demands & PAY the fcking money Palace want so we can move on to the next 3 or 4 signings that we desperately need. Dead Woodward you are getting worse at this with every passing day #GGMU

  • versxcex20 22 (@versxcex20) reported

    @SkyUK your broadband is honestly a joke , 300 quid a month for shit WiFi

  • M0cdl John Griffin (@M0cdl) reported

    @SkyHelpTeam hi sky I have a dish and cables into the house, I haven’t been a customer for about five or six years, how much would it cost for Sky Q to be fitted please Virgin want £99 to fit a 2 meter length of coax through an existing hole to the box the other side of the wall

  • Mrjamieohara1 Jamie Ohara (@Mrjamieohara1) reported

    Just watching drogba 100 club on @SkySports not gonna lie this Chelsea team was unreal they were unstoppable, never replaced him #drogba #whataplayer

  • PitBull666 Sharon Simmonds (@PitBull666) reported

    @SkyHelpTeam I've had sky for years, but I no longer live at the property, so I need to cancel the account

  • itorjames Itor (@itorjames) reported

    @SkyHelpTeam @NOWTV @SkyUK @SkySports Well this is just the problem. I like the versatility of a single week subscription from nowtv but it’s a massive ballache to get on the tv. Given sky and nowtv work closely I wondered why I cannot just do the short subscription through sky

  • emmarowell29 Emma Rowell (@emmarowell29) reported

    Getting fed up of the Sky Q Mini box. Constantly not working and loosing its signal @SkyUK

  • jimmydrew99 JAMES (@jimmydrew99) reported

    @SkyHelpTeam sky equipment is faulty and they want me to pay £60 for a engineer to fix it! 🤬🤬 pay £80 month and this is the service you get! #ripoff