Sky Outage Report in Ringland, Newport, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Ringland, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Ringland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at Sky
Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Ringland, Newport, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Newport, Pontypool, Blackwood, Ynysddu, Cwmbran, Usk, Portishead and Abertillery.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
TV | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Newport |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Ringland, Wales
Latest outage, problems and issue reports in Ringland and nearby locations:
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Ben mayo
(@Benjymayo) reported
from
Caldicot, Wales
@SkyHelpTeam sky internet down in Monmouthshire
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Ellen Parker
(@EllenParker6) reported
from
Cardiff, Wales
@virginmedia 4 month countdown to get rid of you your customer service is beyond rude. Your technical support is lacking in manners and availability. @SkyUK we are on our way back sorry for leaving biggest mistake ever. We may have saved £20 but not worth the shit service
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thecountydoc
(@thecountydoc) reported
from
Newport, Wales
@SkyHelpTeam Totally fed up with sky tv here in NP20. Its been down most of the day for days now and comes back on late afternoon. Sky not admitting a problem so booked an engineer to check the system, won’t get a visit for TEN days, absolutely disgusting service.
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Joe T. Prosser
(@Joetprosser) reported
from
Llanhilleth, Wales
@SkyHelpTeam It's okay. You're doing your best. Customer service is awesome, just inconsistent connections and the fact I've had an engineer out 2x in 2 months is dramatic haha.
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Sue Stowell
(@sue_stowell) reported
from
Machen, Wales
@SkyHelpTeam Hi The Sky Q voice control has stopped working today. I’ve reset the remote, rebooted the sky box & reset the Internet. Still nothing. Tried my upstairs sky box & the same. Can you confirm if there is a problem. Thanks
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kevin wheeler
(@K_J_Wheeler) reported
from
Cwmbran Central, Wales
Credit where it is due, had outstanding customer service from @Screwfix @SkyUK and @virginmedia this weekend.
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CatherINe N
(@MissNortonC) reported
from
Cardiff, Wales
Every time Martin Tyler apologises for 'some language you may have heard', I imagine #SkySports viewers up and down the land telling him to effoff. #SuperSunday
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thecountydoc
(@thecountydoc) reported
from
Newport, Wales
@SkyHelpTeam is there a problem in my area South Wales
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Soteroula Philippou
(@SoteroulaP) reported
from
Cardiff, Wales
@SkyHelpTeam Unable to access my emails since yesterday morning and unable to reset my password. It keeps asking me for the 1st street I lived and won’t accept my answers - tried so many combinations....Please help
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Max
(@Max25143798) reported
from
Newport, Wales
@robbedford32 @RetainsTheCrown @MatchroomBoxing @DunkinDonutsCtr @DAZN_USA @SkySports He's capable but I don't think he will... think he will me made to technically outbox him in rematch rather than ko him like the HWkings do n Ruiz beats him in both, confidence will b thru the roof! Think rematch bad idea but has no choice
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Cath Colleypriest
(@CathFluffybob1) reported
from
Cardiff, Wales
@SkyHelpTeam I can’t log into my email it says my password is wrong I followed the help path and it wanted to charge me £4.80
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Cath Colleypriest
(@CathFluffybob1) reported
from
Cardiff, Wales
So @SkyHelpTeam I pay u £145 a month no response and no access to help online or phone line
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Cath Colleypriest
(@CathFluffybob1) reported
from
Cardiff, Wales
@SkyHelpTeam Tried this not recognising anything need to print flight tickets ASAP getting no help
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Eddy
(@ChrisEddy_7) reported
from
Llanyrafon, Wales
After watching the game back this morning, it’s even more embarrassing the performance of all the officials last night, both assistants made shocking decisions too. None more so that giving offside against Matt from a throw in. Poor analysis from @SkySports too which is a shame.
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Ben Fowler ⚡
(@bnfwlr1989) reported
from
Cardiff, Wales
Apparently @Cymru (and other home nations) don't deserve to have the highlights for their most recent #EuropeanQualifiers on Sky Go, whilst only England do 🤷 @SkySports force us to buy their packages to watch it, and then can't be bothered to provide a full service.
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Andrew Partridge
(@billybollox1980) reported
from
Cardiff, Wales
@TheKopHQ Just seen this on skysports mate not a chance in hell is that happening for that price… I really don’t see the point in pointless bids… it’s like us bidding 15 mil for Van Dijk… ******* stupid offer !!!
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SolicitingFlavours
(@SolicitingFlava) reported
from
Cardiff, Wales
@SkyHelpTeam issues in Llandaff Cardiff with Broadband - no sccess all day today . Please advise as to issue and how to claim refund for lack of service.
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Lowri Roberts
(@Lowri_Amlwch) reported
from
Cardiff, Wales
Hello @SkyHelpTeam ! I’ve just spoken to your terrible customer service team! The woman couldn’t do “downgrading” or “cancelling” accounts. She couldn’t put me through to anyone either. She offered a tel. number + assured me that they’d be open until 9. They weren’t. She lied! 👎🏼
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Lengg
(@LShimumbi) reported
from
Cardiff, Wales
@SionedHatcher @SkyUK Sky are shit and their employees about as useful as Anne Franks drum kit
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SolicitingFlavours
(@SolicitingFlava) reported
from
Cardiff, Wales
@SkyHelpTeam Refuses to connect and when re - enter passwirs just keeps on stating authenication error or just say "connecting" and never does. This is not an acceptable service.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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David Petts
(@DavidPetts1) reported
@SkyHelpTeam I can (on my ****** phone) immediately see the conversation I've had with Sky Help on my DMs - are you telling me that you can't see that at your end? I'm very tempted to C&P the DM thread I've had so everyone can see all the inaccuracies in the information you've given me.
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David Petts
(@DavidPetts1) reported
@SkyHelpTeam absolutely everything seems predicated on what is most efficient / effective for you, rather than actually meeting the needs/requirements of the customer. A really odd way to construct a 'customer service' environment.
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A_K
(@binaryfinder) reported
@SkyUK The renewals team signed me up 2 days ago.....for £24. Shocking after MONTHS of acknowledged technical issues as well (still unresolved)
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Steve30000
(@Steve300002) reported
@SkyUK You have to be an existing customer near the end of your current deal.
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David Petts
(@DavidPetts1) reported
@SkyHelpTeam and there we have it- clear indication that you have not looked at the complete history of DMs; that you have not taken on board anything I've said about consistency of customer experience. I was being repeatedly asked about Line tests even after I'd spoken to the Broadband team
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David Petts
(@DavidPetts1) reported
@SkyHelpTeam but why ask me SIX TIMES when it's the same issue!!?Complete lack of joined up thinking. I can understand doing it once for the reasons you explain; but why five more times? Why no continuity in customer help?
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David Petts
(@DavidPetts1) reported
@SkyHelpTeam Given we've been without phone/effective service for over a fortnight and over the Christmas season - is it too much to expect maybe a named point of contact? Not having to repeat problems every time I contact you, not being asked again and again and again...
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Marc Goldby
(@GoldbyM) reported
@virginmedia no longer able to view Sky Sports on my device via SkySports App, just keeps coming up with "unknown error", logged into virgin media account but not able to resolve, help !
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David Petts
(@DavidPetts1) reported
@SkyHelpTeam Why is it always me having to reach out? I'm the customer, I pay Sky, you have all my contact details - you should be actively contacting me!!! Why is your Help unable to provide even basic help? You're no help - you have dissembled, given me false /contradictory information
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🏁 🇯🇲
(@KieranKyze) reported
@Mrjamieohara1 @SkySports Did you talk about Levy & ENIC or you just gonna chat crap about Conte who isn’t the real problem