Sky Outage Report in Ringland, Newport, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Ringland, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Ringland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at Sky
Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Ringland, Newport, Wales
The most recent Sky outage reports came from the following cities: Newport, Blackwood, Pontypool, Cardiff, Cwmbran, Ynysddu, Usk, Portishead and Abertillery.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Blackwood |
Wi-fi | |
| Pontypool |
TV | |
| Cardiff |
Wi-fi | |
| Cardiff |
TV | |
| Cardiff |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Ringland, Wales
Latest outage, problems and issue reports in Ringland and nearby locations:
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@AdamStubbz @SkyUK When I realised our broadband speed from #Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@PaulCaddick11 @AdamStubbz @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?
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NetballWales
(@NetballWales) reported
from
Cardiff, Wales
Loved #womenssportsdebate on @skysports - 2 hours of great and interesting chat. But can’t help but feel there wasn’t any debate? A dozen people agreeing with one another doesn’t help... #StepOutsideTheEchoChamber
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam Does not solve my issues
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gerald davies
(@gerry_tudor) reported
from
Cardiff, Wales
@SkyHelpTeam I think there’s a problem in my area, help.. !!
-
Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam how to watch catch up I’ve done everything on the app not able to do this yet I’m paying for this service
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Mat Seymour
(@Mat_Seymour) reported
from
Cardiff, Wales
Hi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost
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SJT
(@sarsjt) reported
from
Penmaen, Wales
@SkyUK another awful phone call experience from sky for my parents who are elderly trying to set up sky since March yesterday’s call consisted of a two way conversation in a foreign language with a translator???? An hour later still no sky can someone please advise
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?
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Paul Jenkins
(@fourfoot) reported
from
Penarth, Wales
@SkyHelpTeam Hi. Having really slow broadband here for a while now. Online test thing hasn’t worked in the fortnight I’ve been trying. Checked all equipment. Can you help?
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@breezymate @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
-
Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam I have been ringing you for ages regarding my bill pay I need someone to help me please
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Caroline
(@CarolineWhitta5) reported
from
Penarth, Wales
@SkyUK I am getting constant calls telling me they will cut off my internet. I am an elderly customer and is this a scam
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Shaun Porter
(@srp0000) reported
from
Newport, Wales
@SkySports the commentators haven’t mentioned Mitrović for 2 minutes now! Damn they just did 🙄 #playofffinal
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
-
James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@waxperfect @SkyHelpTeam When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
-
Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?
-
Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
My broadband is awful @SkyHelpTeam.
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam how come you can only offer me a basic broadband but BT can offer me two speeds over fibre? Am I missing something or are they slow in telling you they’re upgraded?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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JMC Design
(@createwithjm) reported
@SkyHelpTeam Hi yeah we have tried this and tried the steps and it’s not working
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BrunoPenandesFC
(@BrunoPenandesFC) reported
@SkySports Haha what a stupid thing to get nicked for, so unnecessary. But deserved.
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Joe Wyan
(@joewyan) reported
@SkyHelpTeam Yes I have now spoken with an advisor who has been doing all she can to try and resolve this ridiculously long term issue.
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JMC Design
(@createwithjm) reported
@skytv @SkyHelpTeam Hi, the broadband is down in my house now for about an hour tried everything? Do you have a phone number ASAP?
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Mark Grice
(@MarkGricey) reported
@SkyHelpTeam Sky broad band is down in the L14 area, do you know when it will be back up and running? I've got a presentation I need to give in the next hour for my Uni.
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raymosley
(@raymosley) reported
@SkyHelpTeam Is that automated? Why do you have an admin team sat in an office that no one is allowed to escalate anything too? My bill is 140 a month and this is the service? This seem ok with you?
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Noshia
(@noshiaa) reported
@SkyHelpTeam I have been WFH for a year and the internet is an issue daily, I disconnect to WiFi and use mobile data on my phone but unfortunately my work laptop won’t allow me to do the same, we pay for a service we simply do not receive!
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Mark Grice
(@MarkGricey) reported
@SkyHelpTeam Thanks for the reply ER, I was hoping someone was able to give a time estimate on the repair, I have been following the updated information but so far it's talking about switches down. It originally says it takes a couple of hours which started at 10:45 and just want an estimate.
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Han Washington
(@HanWashington28) reported
@SkyHelpTeam your wi-fi is shocking! £40+ a month and you can’t even provide wi-fi that works to people who are working from home and in need of your service (that we pay stupid prices for!!) How do I escalate this please?
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David Brown
(@broony1987) reported
@gerarddaly761 @SkySports Bitter your club never gave him a chance now he’s showing his potential?