Sky Outage Report in Ringland, Newport, Wales
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Ringland, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Ringland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Ringland, Newport, Wales
The most recent Sky outage reports came from the following cities: Newport, Cardiff, Blackwood, Pontypool, Cwmbran, Ynysddu, Usk and Portishead.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Cardiff |
TV | |
| Newport |
Wi-fi | |
| Newport |
Internet | |
| Cardiff |
Phone | |
| Cardiff |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Ringland, Wales
Latest outage, problems and issue reports in Ringland and nearby locations:
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@lairy72 @SkyUK If they make any admissions of poor service/promise to do anything for you (e.g. send a router/booster) ensure you get them to email you written confirmation whilst you are still on the phone with them, or they'll deny it was ever said & won't be able to locate recording of call!
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@SkyHelpTeam broadband is down, is there an outage in the Cardiff area ? #cardiff #skybroadband
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Mikey Roberts 🏴
(@mikeyroberts81) reported
from
Cardiff, Wales
Hey @SkyHelpTeam any chance you can stop slowing down my broadband? I know what the trick it, to make me upgrade to a 'faster service'. What I'll do instead is find a better provider.
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@ChristianFish3 @SkyHelpTeam Mine is down. In city centre
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi, I’m not happy that I’ve had numerous conversations with your team about returning my router and despite them confirming you received it back you’re now charging me. Please help.
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andrew corten
(@AndrewCorten) reported
from
Newport, Wales
@GNev2 how ******** do @SkySports allow such a biased prick like you commentate on a Man U game ? You are a disgrace #biased #disgrace
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Ross Pearce
(@MRosspearce) reported
from
Cardiff, Wales
@SkyHelpTeam Hello, I just want to register a problem with my Sky Q box. It is noisy and needs regular re booting.Also the connection with the mini box is unreliable. I would like an engineer to call but don’t want that to happen during the Covid pandemic.
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Henry Field Assoc CIPD
(@henryf2409) reported
from
Cardiff, Wales
Helped my nan sort her @SkyUK bill today. really helpful service happy with the outcome... But she's in her 70s and has been allowed to have her bills increase to between 130-160 per month for over 2 years... Surely Safeguarding volunerable customers should stop that happening!?
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
Really trash #skybroadband again. My kids have been complaining this evening as they've been dropped out of xbox games mid-game due to crap wifi. It's not the speed or service we should expect & we still haven't received the booster promised! #poorcustomerservice @SkyHelpTeam
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Lee
(@leedumble) reported
from
Avonmouth, England
@virginmedia very poor customer service 😡 been a customer for 18 years and don’t not give a dame @SkyHelpTeam
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@SarahBell85 @SkyHelpTeam It’s down in Cardiff too so unlikely your device
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@SkyHelpTeam guys do you have a telephone number where I can speak to someone? Your automated service just keeps going around in a circle & repeating its self.
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Tania Davies
(@TanJanDav) reported
from
Cardiff, Wales
@SkyHelpTeam They cut me off after they send a text!!! So frustrating. I am calling the published customer service number!!! I have tried all suggested directives in the website I just need help from a human !!
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Shelley Bellamy
(@Bestyroo) reported
from
Dinas Powys, Wales
@SkyHelpTeam hi we are waiting for our new router dispatched 30 Nov, tracking info says estimated arrival 28Nov. Still not arrived. Are we talking Nov 2021?? because if so, work are going to be super pissed off when I tell them on monday. Help please!! 🙏
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Tania Davies
(@TanJanDav) reported
from
Cardiff, Wales
@SkyHelpTeam how do I get to talk to a human at customer service? I keep calling and the computer texts me a link to the website. You have already done that.!this is shocking service
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Andrew Newman 🏴
(@andyn63) reported
from
Cardiff, Wales
@SkyHelpTeam Hi sky. Our internet is not working and neither is it working for several of my neighbours. Any news on what’s going on? Thanks. CF5 6XR. 👍🏼
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Tania Davies
(@TanJanDav) reported
from
Cardiff, Wales
@SkyHelpTeam Good morning, I have been having issues with my broadband for 3 weeks. Randomly my devices will not connect to the internet. The amber face appears as well as flashing on occasion . Seems to happen on a weekend and in the Evening? Can you help? Thanks
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@100Climbs @ibiza74pete1 Brilliant! Snag is, though I threaten to do this, the kids know I need to keep it on in order to run my business! Does anyone know if it's possible to divide the wifi signal so I can keep one channel on (password protected) but switch off the other? I use Sky. @SkyHelpTeam
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@breezymate @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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Danny Bullock
(@Dannyb1385) reported
from
Clevedon, England
Souness is such a dinosaur...**** him off @SkySports
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Crocidolite
(@Crocidolite11) reported
@SkyUK Nah. Mine runs out next month after 14 years with you lot. Better deals and better service with Virgin. Can’t wait for my contract to finally end.
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Crocidolite
(@Crocidolite11) reported
Hi @SkyHelpTeam .. my elderly mother is not very well, and due to go into hospital. She has Sky with you that I’m wishing to cancel (Contract well and truly up) You are asking for a password. I can’t get that off her right now! How do I get to cancel it without that?
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Sian
(@Sian_Lulu) reported
@SkyHelpTeam how do I cancel a sim only order please? I've just placed the order but have since changed my mind. I cant seem to cancel on mysky app?
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Mr T
(@TitoHolme) reported
@SkyHelpTeam Can you get the technical team to contact me? As its your product so you help me out as I pay you
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Paul Anderson
(@AnderConsult) reported
1/2 @SkyHelpTeam Hi, had your ultra fast broadband installed 6 or so weeks ago. Two calls to helpline for poor speeds in first couple of days. Now on again as it's been a nightmare, my 400mbs guarantee, last test was 1.9mbs
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Zillah
(@wreghittz_jones) reported
@SkyHelpTeam Are you able to help please - fluctuating and zero internet are surely different things?
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Sian
(@Sian_Lulu) reported
@SkyHelpTeam Ok I've managed to cancel it. Although the deal I found don't seem to be accepted at checkout?
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ꜱɪʀ ᴍᴀʀᴋ ᴊᴜꜱᴛɪɴ-ꜰᴏʀᴅ
(@markjustinford) reported
@SkyHelpTeam l have sky steam, if l pause a show and leave the tv for around 30mins the sky steam shuts down my tv how can l change this (ps have checked my tv setting and no shut down present)
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Umut Sagir
(@umutsagir) reported
@SkyHelpTeam This is not useful and conflicting with the info provided by @SkyHelpTeam. There is an automated message on the phone saying there is an outage in the area for last 4 days. You can see many people not getting help in the link shared. Pls step up your game instead of sending links
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cinder[ella]
(@EllaMitchell3) reported
@SkyHelpTeam managed to finally reorder sky stream yesterday after a month of waiting (still waiting on refund) and now received an email saying it’s been cancelled again. Your employee on the phone transferred me to a closed department👍🏻 now £100 down with nothing to show for it