Sky Outage Report in Ringland, Newport, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Ringland, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Ringland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 18: Problems at Sky
Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Ringland, Newport, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Blackwood, Ynysddu, Newport, Cwmbran, Pontypool, Usk, Portishead and Abertillery.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Internet | |
| Blackwood |
Internet | |
| Cardiff |
Internet | |
| Ynysddu |
Wi-fi | |
| Newport |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Ringland, Wales
Latest outage, problems and issue reports in Ringland and nearby locations:
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Lee
(@leedumble) reported
from
Avonmouth, England
@virginmedia very poor customer service 😡 been a customer for 18 years and don’t not give a dame @SkyHelpTeam
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@waxperfect @SkyHelpTeam When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi, I’m not happy that I’ve had numerous conversations with your team about returning my router and despite them confirming you received it back you’re now charging me. Please help.
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@AdamStubbz @SkyUK When I realised our broadband speed from #Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@lairy72 @SkyUK If they make any admissions of poor service/promise to do anything for you (e.g. send a router/booster) ensure you get them to email you written confirmation whilst you are still on the phone with them, or they'll deny it was ever said & won't be able to locate recording of call!
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Henry Field Assoc CIPD
(@henryf2409) reported
from
Cardiff, Wales
Helped my nan sort her @SkyUK bill today. really helpful service happy with the outcome... But she's in her 70s and has been allowed to have her bills increase to between 130-160 per month for over 2 years... Surely Safeguarding volunerable customers should stop that happening!?
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andrew corten
(@AndrewCorten) reported
from
Newport, Wales
@GNev2 how ******** do @SkySports allow such a biased prick like you commentate on a Man U game ? You are a disgrace #biased #disgrace
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Mat Seymour
(@Mat_Seymour) reported
from
Cardiff, Wales
Hi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
Really trash #skybroadband again. My kids have been complaining this evening as they've been dropped out of xbox games mid-game due to crap wifi. It's not the speed or service we should expect & we still haven't received the booster promised! #poorcustomerservice @SkyHelpTeam
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Shelley Bellamy
(@Bestyroo) reported
from
Dinas Powys, Wales
@SkyHelpTeam hi we are waiting for our new router dispatched 30 Nov, tracking info says estimated arrival 28Nov. Still not arrived. Are we talking Nov 2021?? because if so, work are going to be super pissed off when I tell them on monday. Help please!! 🙏
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Tania Davies
(@TanJanDav) reported
from
Cardiff, Wales
@SkyHelpTeam Good morning, I have been having issues with my broadband for 3 weeks. Randomly my devices will not connect to the internet. The amber face appears as well as flashing on occasion . Seems to happen on a weekend and in the Evening? Can you help? Thanks
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Andrew Newman 🏴
(@andyn63) reported
from
Cardiff, Wales
@SkyHelpTeam Hi sky. Our internet is not working and neither is it working for several of my neighbours. Any news on what’s going on? Thanks. CF5 6XR. 👍🏼
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Tania Davies
(@TanJanDav) reported
from
Cardiff, Wales
@SkyHelpTeam They cut me off after they send a text!!! So frustrating. I am calling the published customer service number!!! I have tried all suggested directives in the website I just need help from a human !!
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
-
James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@PaulCaddick11 @AdamStubbz @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
-
Tania Davies
(@TanJanDav) reported
from
Cardiff, Wales
@SkyHelpTeam how do I get to talk to a human at customer service? I keep calling and the computer texts me a link to the website. You have already done that.!this is shocking service
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Mikey Roberts 🏴
(@mikeyroberts81) reported
from
Cardiff, Wales
Hey @SkyHelpTeam any chance you can stop slowing down my broadband? I know what the trick it, to make me upgrade to a 'faster service'. What I'll do instead is find a better provider.
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Danny Bullock
(@Dannyb1385) reported
from
Clevedon, England
Souness is such a dinosaur...**** him off @SkySports
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@breezymate @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
-
Ross Pearce
(@MRosspearce) reported
from
Cardiff, Wales
@SkyHelpTeam Hello, I just want to register a problem with my Sky Q box. It is noisy and needs regular re booting.Also the connection with the mini box is unreliable. I would like an engineer to call but don’t want that to happen during the Covid pandemic.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Bailey 🏳️🌈🔶🏴
(@ianincyaak) reported
@LouiseBaldock @SkyUK 1. Their customer service almost as bad as Sky 2. Would need quite a long extension cable to reach all the way up here from the closest Virgin cable network...
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John Donagh
(@QPRDROG) reported
@writesaidfred68 @QPR @SkySports Might be better to cancel Sky sports than your season ticket? We are just feeding that beast?
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🦋ClockworkDolly 🦋
(@clockwork_dolly) reported
@SkyHelpTeam My electrics briefly went off today, for around half an hour. Now saying my Sky Q box can’t connect to network, nor my mini Sky Q box. Network showing it is connected. Have tried numerous times to start and reconnect, no luck. Any clues?
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United till I die
(@United090) reported
Harry Maguire had a stinker, Scott was awful but there was some good signs , Eric bailley man of the match , Donny looked hungry and Sancho wasn't bad ....#ManchesterUnited #CristianoRonaldo #SkySports
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Carole Peters Pro EU ⚫🇪🇺🏴💙
(@CPFlo) reported
@dancelightning @SkyHelpTeam @SkyNews Lots of things missing including those apps plus many news channels no +1 etc, a really piss poor service and I say that as a loyal over 21 years Sky customer who also has broadband and landline with them. It's a joy to have Sky+ back
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Joe
(@kebab) reported
@SkySports is it possible to watch bonus streams without commentary? Or better still get the poor chap someone to have a conversation with. Getting very confused and claiming it’s @Coventry_City vs Norwich instead of @SwansOfficial #PUSB
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Paul
(@Paul_Heyworth) reported
@ASkauen @SkyHelpTeam I have tried 4 different devices, mobile, iPad, desktop app and chrome book using sky go and the sky sports app, and the red button games are not working. Not listed on the desktop app, but the link on the sky sports app is broken.
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Nick Payne 💙 🌈 ⚽ 🍷 🐕 📷 🏉 🥃 📚 🏏
(@N1ckPayne) reported
@GraceOnFootball @btsport I'm not an Apple fanboy, but this isn't an Apple-specific issue - I've been repeatedly getting the same problem with out-of-sync audio/video watching BT Sport on my Windows PC for months. But don't get me started on how shockingly bad @SkySports is on the same device. Grrr.
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Andy Pimm
(@red1leader) reported
@SkyHelpTeam Been through that but the issue is on your side not mine, the wifi does not drop only the broadband connection, the connection information on the router says that it has only been up for a few minutes after it has dropped and then come back.
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Rachel Kilker 🇬🇧 #GoVegan #BeKind #BLM #Pigoneer
(@psywhizz) reported
@SkyHelpTeam any chance you can fix the time on the sky+ box? Still a hour ahead!