Sky Outage Report in Ringland, Newport, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Ringland, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Ringland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Sky
Sky is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Ringland, Newport, Wales
The most recent Sky outage reports came from the following cities: Newport, Cardiff, Penarth, Blackwood, Pontypool and Cwmbran.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Newport |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Ringland, Wales
Latest outage, problems and issue reports in Ringland and nearby locations:
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@lairy72 @SkyUK If they make any admissions of poor service/promise to do anything for you (e.g. send a router/booster) ensure you get them to email you written confirmation whilst you are still on the phone with them, or they'll deny it was ever said & won't be able to locate recording of call!
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Andrew Newman 🏴
(@andyn63) reported
from
Cardiff, Wales
@SkyHelpTeam Hi sky. Our internet is not working and neither is it working for several of my neighbours. Any news on what’s going on? Thanks. CF5 6XR. 👍🏼
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Tania Davies
(@TanJanDav) reported
from
Cardiff, Wales
@SkyHelpTeam how do I get to talk to a human at customer service? I keep calling and the computer texts me a link to the website. You have already done that.!this is shocking service
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
Really trash #skybroadband again. My kids have been complaining this evening as they've been dropped out of xbox games mid-game due to crap wifi. It's not the speed or service we should expect & we still haven't received the booster promised! #poorcustomerservice @SkyHelpTeam
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andrew corten
(@AndrewCorten) reported
from
Newport, Wales
@GNev2 how ******** do @SkySports allow such a biased prick like you commentate on a Man U game ? You are a disgrace #biased #disgrace
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi, I’m not happy that I’ve had numerous conversations with your team about returning my router and despite them confirming you received it back you’re now charging me. Please help.
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Ross Pearce
(@MRosspearce) reported
from
Cardiff, Wales
@SkyHelpTeam Hello, I just want to register a problem with my Sky Q box. It is noisy and needs regular re booting.Also the connection with the mini box is unreliable. I would like an engineer to call but don’t want that to happen during the Covid pandemic.
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Shaun Porter
(@srp0000) reported
from
Newport, Wales
Wtf is wrong with the sound @SkySports #MUNEVE ?
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@100Climbs @ibiza74pete1 Brilliant! Snag is, though I threaten to do this, the kids know I need to keep it on in order to run my business! Does anyone know if it's possible to divide the wifi signal so I can keep one channel on (password protected) but switch off the other? I use Sky. @SkyHelpTeam
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Henry Field Assoc CIPD
(@henryf2409) reported
from
Cardiff, Wales
Helped my nan sort her @SkyUK bill today. really helpful service happy with the outcome... But she's in her 70s and has been allowed to have her bills increase to between 130-160 per month for over 2 years... Surely Safeguarding volunerable customers should stop that happening!?
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@SkyHelpTeam broadband is down, is there an outage in the Cardiff area ? #cardiff #skybroadband
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Lee
(@leedumble) reported
from
Avonmouth, England
@virginmedia very poor customer service 😡 been a customer for 18 years and don’t not give a dame @SkyHelpTeam
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@SkyHelpTeam guys do you have a telephone number where I can speak to someone? Your automated service just keeps going around in a circle & repeating its self.
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Tania Davies
(@TanJanDav) reported
from
Cardiff, Wales
@SkyHelpTeam Good morning, I have been having issues with my broadband for 3 weeks. Randomly my devices will not connect to the internet. The amber face appears as well as flashing on occasion . Seems to happen on a weekend and in the Evening? Can you help? Thanks
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@ChristianFish3 @SkyHelpTeam Mine is down. In city centre
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Shelley Bellamy
(@Bestyroo) reported
from
Dinas Powys, Wales
@SkyHelpTeam hi we are waiting for our new router dispatched 30 Nov, tracking info says estimated arrival 28Nov. Still not arrived. Are we talking Nov 2021?? because if so, work are going to be super pissed off when I tell them on monday. Help please!! 🙏
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Tania Davies
(@TanJanDav) reported
from
Cardiff, Wales
@SkyHelpTeam They cut me off after they send a text!!! So frustrating. I am calling the published customer service number!!! I have tried all suggested directives in the website I just need help from a human !!
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Mikey Roberts 🏴
(@mikeyroberts81) reported
from
Cardiff, Wales
Hey @SkyHelpTeam any chance you can stop slowing down my broadband? I know what the trick it, to make me upgrade to a 'faster service'. What I'll do instead is find a better provider.
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@SarahBell85 @SkyHelpTeam It’s down in Cardiff too so unlikely your device
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Danny Bullock
(@Dannyb1385) reported
from
Clevedon, England
Souness is such a dinosaur...**** him off @SkySports
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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BillTHFC
(@Biga811) reported
@8gzd8k76nM @SkyHelpTeam How am I lying??? I’m an HGV driver earning £16 ph, also sky won’t do anything to help, not even contact the delivery company to ask what the issue is, they have the contract with DPD so THEY should be contacting them not leaving me to sit on hold for over 30 mins at a time.
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Goldie🧡🖤🧡🐺⚽️🍺🚴♂️🏌️♂️🍋🌹🏎🏏
(@BridgnorthWolf) reported
@paramountplus you have the worst app on @SkyUK hands down forever buffering, sticking and playing up no other app like this... trying to watch @liamgallaggher at Knebworth ffs get a grip!
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Amy H-D
(@amyrose_1992) reported
@SkyHelpTeam I have tried all of this already and am still having issues - this has been on and off for a week now, i only switched to you 2 weeks ago so it’s not been a good start!
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John Watson
(@safetywatto) reported
@SkyHelpTeam But the password is correct so what’s the point of that? Clearly there is an wider issue then mine, just say so :/
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Daniel
(@8gzd8k76nM) reported
@charlotte_paige @SkyHelpTeam Lovely, glad you’ve decided to go down the route of wasting everyone’s time. Nice one Charl
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Jay
(@jsquires1990) reported
@SkyHelpTeam are you aware that all4 on glass is broken. It keeps crashing, won’t load, loses ability to pause etc. please help. Have done the usual reboots and app refreshes but it seems the actual app needs some work by sky tech team. Thanks @4Viewers @All4
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VilasL06
(@L06Vilas) reported
@ijs_mufc @carlallanstutt1 @SkySports Exactly, this is why ronaldo should never be called Penaldo again. Because penalties require skill as well, they're not as easy as you think
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Sharon Moran
(@MoranRizzey) reported
@8gzd8k76nM @SkyHelpTeam Not helpful really, when I can hardly get a signal
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Amy H-D
(@amyrose_1992) reported
@SkyHelpTeam How can I do this when I don’t have any service to make a call? And even when it does show that I have signal, my calls either don’t connect or cut out during the call. I work from home and need to be able to use the phone I pay for
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Tom
(@TJC_0001) reported
@SkyHelpTeam Hi. I’m unable to connect a Ring Chime doorbell to your router. Any tips? Ring can’t help and say it’s the Sky router.