Sky Outage Report in Blackwood, Caerphilly County Borough, Wales
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The latest reports from users having issues in Blackwood come from postal codes NP12 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
Problems in the last 24 hours in Blackwood, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Blackwood, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (46%)
- TV (31%)
- Wi-fi (13%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map Near Blackwood, Wales
The most recent Sky outage reports came from the following cities: Blackwood, New Tredegar, Hengoed, Treharris, Pontypridd, Tonypandy, Cwmbran, Caerphilly, Newport, Merthyr Tydfil, Mountain Ash, Pontyclun, Porth, Bargoed, and Ferndale.
| City | Problem Type | Report Time |
|---|---|---|
 Blackwood
|
Internet | 6 days ago |
|
New Tredegar
|
Wi-fi | 8 days ago |
|
Hengoed
|
Internet | 9 days ago |
|
Blackwood
|
Internet | 9 days ago |
|
Treharris
|
Internet | 10 days ago |
|
Pontypridd
|
Internet | 10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Blackwood, Wales
Latest outage, problems and issue reports in Blackwood and nearby locations:
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James Moss (@UKEmpLawyer) reported from Newport, WalesReally trash #skybroadband again. My kids have been complaining this evening as they've been dropped out of xbox games mid-game due to crap wifi. It's not the speed or service we should expect & we still haven't received the booster promised! #poorcustomerservice @SkyHelpTeam
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andrew corten (@AndrewCorten) reported from Newport, Wales@GNev2 how ******** do @SkySports allow such a biased prick like you commentate on a Man U game ? You are a disgrace #biased #disgrace
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James Moss (@UKEmpLawyer) reported from Newport, Wales@breezymate @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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James Moss (@UKEmpLawyer) reported from Newport, Wales@lairy72 @SkyUK If they make any admissions of poor service/promise to do anything for you (e.g. send a router/booster) ensure you get them to email you written confirmation whilst you are still on the phone with them, or they'll deny it was ever said & won't be able to locate recording of call!
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angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, WalesWith the dish on it thats mine. I don't get a sorry just a "oh I see" my nephew rang customer services for me as I was still shaking and upset. All they told me to do was fill out a feedback form and that would be the end of it!! I am disgusted and disappointed in @SkyUK
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James Moss (@UKEmpLawyer) reported from Newport, Wales@PaulCaddick11 @AdamStubbz @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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James Moss (@UKEmpLawyer) reported from Newport, Wales@AdamStubbz @SkyUK When I realised our broadband speed from #Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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Gavenny Baggie (@R_Bradley_WBA) reported from Abergavenny, Wales@SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....
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Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales******* @SkyUK hub not working again, this daily occurrence @skyhelpteam doesn't half help my complaint with @ofcom
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Glenn Holloway (@glenn_nnelg9) reported from Llantrisant, Wales@SkyHelpTeam Again sky mess our broadband up. Without broadband for almost a month and now you turn it back off again and you can't turn it back on until the 7th of Jan. #workingfromhome #nointernet #help
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James Moss (@UKEmpLawyer) reported from Newport, Wales@waxperfect @SkyHelpTeam When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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James Moss (@UKEmpLawyer) reported from Newport, Wales@100Climbs @ibiza74pete1 Brilliant! Snag is, though I threaten to do this, the kids know I need to keep it on in order to run my business! Does anyone know if it's possible to divide the wifi signal so I can keep one channel on (password protected) but switch off the other? I use Sky. @SkyHelpTeam
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Paul Smith (@PaulSmith83) reported from Mountain Ash, Wales@SkyHelpTeam can someone help me out please? I am speaking to someone called Aaron who is insisting on not helping me! Paying £42 a month for 2.5mbs broadband. He admits there’s a fault but won’t do anything about it.
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James Moss (@UKEmpLawyer) reported from Newport, Wales@SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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Louise Watkins (@besley1976) reported from Cefn-coed-y-cymmer, Wales@SkyHelpTeam really disappointed with the worse service ever no one can help me on the phone such a disappointment
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Sarah Harvey (@sarahtattoo13) reported from Abertridwr, Wales@SkyUK Hi, I upgraded and activated my free year of discovery+ but everytime I try to use it on my box its says I need to upgrade? Can you help please? 🙏🏼🙏🏼
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angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, WalesBeen with @SkyUK almost 9yrs and this is the first time that an engineer has spoken to me so rudely. He knocks my door and TELLS me that he's cutting me off because I'm stealing from another customer. I EXPLAIED to him I have my own account and dish. He then points to the side
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Gareth Alan (@GenghisCANN) reported from Merthyr Tydfil, Wales@SkyUK is there am issue with sky broadband this evening? My connection has been rubbish for several hours now!
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Young Ones Clubs Ltd. (@Youngonesclubs) reported from Pentyrch, Wales@skyhelpteam I have had poor WiFi coverage at my home for months, I have tried calling but as I am not vulnerable or Over 70 I can not get help. I have tried all the tips on website, It needs a booster. Can you please help?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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SH (@Hinizzl3) reported@SkyHelpTeam any issues with broadband in EN11?
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Paul (@8gzd8k76nM) reported@StarLightsGirlx @SkyHelpTeam sounds as though you've just got your Q boxes on Eco standby mode. This means they go into a low power mode between 2-6am so Google how to check and then change to either Active or None and you should have your issues resolved
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Sam (@StarLightsGirlx) reported@SkyHelpTeam we’ve tried everything only other way to get our internet back as it always goes down at same time every morning between 3am - 6am is to switch the internet sky box off at the plug wait 5 seconds and switch it back on again
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𝐋𝐚𝐫𝐫𝐲 (@LarrieYNWA) reported@ellMCFC_ @SkySportsNews You treat us as your cup final and try acting edgy then go crying to skysports at the first sight of retaliation from scousers. Sickening lot you are
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Tina Smithson (@SmithsonTina) reported@SkyHelpTeam I cancelled my F1 package 5 weeks ago and I noticed today that my payment was still going to be the same for the December payment , your customer services dept was still saying I would still have to pay the full amount for this month even though it was your mistake. 😡
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mark flynn (@B19fella) reported@SkyHelpTeam It’s my mums. On her own at Xmas with no tele now. 30 years with sky never missed a bill, took sky to her new home now this. The fact it was working before the advisor told us to do several resets makes it very annoying!
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David Petts (@DavidPetts1) reportedThe staff on @SkyHelpTeam and helplines have (largely) been great - but clearly let down by structural issues that are not fit for purpose 2/3
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MMA sheep (@SheepMma) reported@SkySportsPL Why are SKYSPORTS posting 💩 lik this how is this seen as ok pathetic cnts anything to get clicks an put people down
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Colin Taylor (@ColinTaylor84) reported@SkyHelpTeam Had an engineer come out on Wednesday as we have no Internet, adv it's an external issue and escalated to OpenReach. Adv 48 hours it will be sorted. Very nearly at that point and still not resolved. Can i have an update?
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Andy (@tweetam12) reported@SkyUK Will this offer continue until I cancel or will it last 6 months then stop automatically?