Sky

Sky Outage Report in Blackwood, Caerphilly County Borough, Wales

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The latest reports from users having issues in Blackwood come from postal codes NP12.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Blackwood, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Blackwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Blackwood, Caerphilly County Borough, Wales 01/02/2026 21:35

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Blackwood, Caerphilly County Borough, Wales

The most recent Sky outage reports came from the following cities: Caerphilly, Newport, Cwmbran, Cardiff, Blackwood, Aberdare, Pontypridd, Merthyr Tydfil, Porth, Tonypandy, Pontyclun, Abertillery, Hengoed, Bargoed and Cefn-coed-y-cymmer.

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City Problem Type Report Time
United KingdomCaerphilly Internet
United KingdomNewport TV
United KingdomCwmbran Phone
United KingdomNewport Phone
United KingdomCardiff Internet
United KingdomCardiff Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Blackwood, Wales

Latest outage, problems and issue reports in Blackwood and nearby locations:

  • SolicitingFlava SolicitingFlavours (@SolicitingFlava) reported from Cardiff, Wales

    @SkyHelpTeam issues in Llandaff Cardiff with Broadband - no sccess all day today . Please advise as to issue and how to claim refund for lack of service.

  • CathFluffybob1 Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales

    So @SkyHelpTeam I pay u £145 a month no response and no access to help online or phone line

  • thecountydoc thecountydoc (@thecountydoc) reported from Newport, Wales

    @SkyHelpTeam Totally fed up with sky tv here in NP20. Its been down most of the day for days now and comes back on late afternoon. Sky not admitting a problem so booked an engineer to check the system, won’t get a visit for TEN days, absolutely disgusting service.

  • CanIfcking Neil (@CanIfcking) reported from Cardiff, Wales

    @rachaelhxx @SkyHelpTeam Ow shit phone them and ask to be put to the teck team thay sort it there end

  • gavalar83 Gavin Murphy⚽️️👹 🇾🇪 (@gavalar83) reported from Merthyr Tydfil, Wales

    @SkyHelpTeam can you help me access an old sky email address please

  • SolicitingFlava SolicitingFlavours (@SolicitingFlava) reported from Cardiff, Wales

    @SkyHelpTeam Refuses to connect and when re - enter passwirs just keeps on stating authenication error or just say "connecting" and never does. This is not an acceptable service.

  • Heathwindows80 heathwindowsltd (@Heathwindows80) reported from Taff's Well, Wales

    Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyHelpTeam not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.

  • suzyb443 Suzanne Burrows (@suzyb443) reported from Mountain Ash, Wales

    @SkyHelpTeam @SkyUK ok, so I want the wifi guarantee, we have fibre max. You sent my husband links and shit but we got nowhere, now, can you tell me what we need to actually get wifi guarantee, at the moment, we are lucky to get it upstairs!!!

  • DaioGoddard David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @SkyHelpTeam @glennerboy Good luck getting any support from this lot #Jokers

  • thecountydoc thecountydoc (@thecountydoc) reported from Newport, Wales

    @SkyHelpTeam is there a problem in my area South Wales

  • Heathwindows80 heathwindowsltd (@Heathwindows80) reported from Taff's Well, Wales

    Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyUK not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.

  • antycher Anthony Pugh (@antycher) reported from Mountain Ash, Wales

    @SkyHelpTeam @SkyUK Hi ive done a sky swap but I cant find the order number to claim my free galaxy buds. Help!

  • K_J_Wheeler kevin wheeler (@K_J_Wheeler) reported from Cwmbran Central, Wales

    Credit where it is due, had outstanding customer service from @Screwfix @SkyUK and @virginmedia this weekend.

  • vaynorboy Lynn Thomas (@vaynorboy) reported from Cefn-coed-y-cymmer, Wales

    @Bowfinger1 @DavidJonesSky @SkySports Both sides didn’t have a clue! Two poor sides who gave the ball away too often!

  • Joetprosser Joe T. Prosser (@Joetprosser) reported from Llanhilleth, Wales

    @SkyHelpTeam It's okay. You're doing your best. Customer service is awesome, just inconsistent connections and the fact I've had an engineer out 2x in 2 months is dramatic haha.

  • SoteroulaP Soteroula Philippou (@SoteroulaP) reported from Cardiff, Wales

    @SkyHelpTeam Unable to access my emails since yesterday morning and unable to reset my password. It keeps asking me for the 1st street I lived and won’t accept my answers - tried so many combinations....Please help

  • Max25143798 Max (@Max25143798) reported from Newport, Wales

    @weameo @MatchroomBoxing @_anthonysimsjr @DAZN_USA @SkySportsBoxing @SkySports Don't seem like it @EddieHearn wtf going on

  • sue_stowell Sue Stowell (@sue_stowell) reported from Machen, Wales

    @SkyHelpTeam Hi The Sky Q voice control has stopped working today. I’ve reset the remote, rebooted the sky box & reset the Internet. Still nothing. Tried my upstairs sky box & the same. Can you confirm if there is a problem. Thanks

  • AChinnick90 Andrew Chinnick (@AChinnick90) reported from Cardiff, Wales

    @RSpencer100 @virginmedia @SkyUK Absolutely awful @virginmedia. I’ll be following you to @SkyUK as soon as my contract ends!

  • MissNortonC CatherINe N (@MissNortonC) reported from Cardiff, Wales

    Every time Martin Tyler apologises for 'some language you may have heard', I imagine #SkySports viewers up and down the land telling him to effoff. #SuperSunday

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • jakthelad95 Jak Semark (@jakthelad95) reported

    @SkySports He got Cardiff relegated and managed Molde, take away sentiment how ******** does he get this job? Moyes, LVG and Jose all got the sack for far less and he's still in a job! Man United deserve to be where they are simply because they won't sack a manager that isn't good enough!

  • KarenMaxwell167 Karen Maxwell (@KarenMaxwell167) reported

    @SkyHelpTeam Hi Matt, I had raised a complaint and a manager was calling me back today but I never had a call. Everything is on email and very obviously not a UK contact centre.

  • alijones1719 Ali Jones (@alijones1719) reported

    @SkyUK you sent me a letter to call you re broadband. Yet i call the number and get caught in a frustrating IVR and cannot speak to a human. Help.

  • CF_GLW Craig (@CF_GLW) reported

    @SkyHelpTeam Full 4g signal and internet is so slow speed test won't even run, what kind of con is this?

  • Antonia_Dobson Antonia Fray (@Antonia_Dobson) reported from Redditch, England

    @McgloneFiona @SkyHelpTeam This is exactly my point - your customers expect some sort of communication - if I was working from home today I would have been totally lost - Sky you need to do better in regards to communicating - we pay for the service so tell us when it’s likely to be up and running

  • xJulieLeeSx_MG ♡ Me Julie ♡ (@xJulieLeeSx_MG) reported

    @SkyHelpTeam hi I’m paying plenty of money to you for my services. I was recently put on the new faster broadband thing but since getting it I’ve had nothing but issues. My programmes keep freezing and switching off. It isn’t acceptable.

  • Lifeoffdazz Dazz 🎃👻 (@Lifeoffdazz) reported

    @SkyHelpTeam My sky sports 4K is not loading in. Can you fix this

  • MB_WBAFC Baker (@MB_WBAFC) reported

    @SkyHelpTeam another day where I pay for a service with yourselves and dont receive what I'm paying for. 2 kids off for half term and a wife working from home. Any news on the broadband outage in Redditch?? Its nearly been off for 12 hours. Will your customers be reimbursed????

  • rbsparrow Russ (@rbsparrow) reported

    @SkyHelpTeam 12.5 hours of outage and none the wiser to why @SkyHelpTeam

  • leighbowers Leigh Bowers (@leighbowers) reported

    @SkyHelpTeam @chidler_s Sky/Now broadband seem to have issues every other week now! This is the first update I've seen on the ongoing issue all day! Poor.