Sky Outage Report in Blackwood, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Blackwood come from postal codes NP12.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Blackwood, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Blackwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 25: Problems at Sky
Sky is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Blackwood, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Merthyr Tydfil, Caerphilly, Blackwood, Cardiff, Porth, Newport, Tonypandy, Pontyclun, Abertillery, Cwmbran, Hengoed, Pontypridd, Bargoed, Cefn-coed-y-cymmer and Aberdare.
| City | Problem Type | Report Time |
|---|---|---|
 Merthyr Tydfil |
Internet | |
| Caerphilly |
Internet | |
| Blackwood |
Internet | |
| Blackwood |
Internet | |
| Cardiff |
TV | |
| Cardiff |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Blackwood, Wales
Latest outage, problems and issue reports in Blackwood and nearby locations:
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Sarah Harvey
(@sarahtattoo13) reported
from
Abertridwr, Wales
@SkyUK Hi, I upgraded and activated my free year of discovery+ but everytime I try to use it on my box its says I need to upgrade? Can you help please? 🙏🏼🙏🏼
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Mikey Roberts 🏴
(@mikeyroberts81) reported
from
Cardiff, Wales
Hey @SkyHelpTeam any chance you can stop slowing down my broadband? I know what the trick it, to make me upgrade to a 'faster service'. What I'll do instead is find a better provider.
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Shaun Porter
(@srp0000) reported
from
Newport, Wales
Wtf is wrong with the sound @SkySports #MUNEVE ?
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@SkyHelpTeam guys do you have a telephone number where I can speak to someone? Your automated service just keeps going around in a circle & repeating its self.
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andrew corten
(@AndrewCorten) reported
from
Newport, Wales
@GNev2 how ******** do @SkySports allow such a biased prick like you commentate on a Man U game ? You are a disgrace #biased #disgrace
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@SkyHelpTeam broadband is down, is there an outage in the Cardiff area ? #cardiff #skybroadband
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Gerald J Davies
(@GerJDav) reported
from
Caerphilly, Wales
@_drane @SkyUK If you use your hotspot try balancing your phone near an open window It might help the phone signal get in if you’ve got coated or treated glass
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Tania Davies
(@TanJanDav) reported
from
Cardiff, Wales
@SkyHelpTeam how do I get to talk to a human at customer service? I keep calling and the computer texts me a link to the website. You have already done that.!this is shocking service
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Tania Davies
(@TanJanDav) reported
from
Cardiff, Wales
@SkyHelpTeam Good morning, I have been having issues with my broadband for 3 weeks. Randomly my devices will not connect to the internet. The amber face appears as well as flashing on occasion . Seems to happen on a weekend and in the Evening? Can you help? Thanks
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Glenn Holloway
(@glenn_nnelg9) reported
from
Llantrisant, Wales
@SkyHelpTeam Again sky mess our broadband up. Without broadband for almost a month and now you turn it back off again and you can't turn it back on until the 7th of Jan. #workingfromhome #nointernet #help
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi, I’m not happy that I’ve had numerous conversations with your team about returning my router and despite them confirming you received it back you’re now charging me. Please help.
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
Really trash #skybroadband again. My kids have been complaining this evening as they've been dropped out of xbox games mid-game due to crap wifi. It's not the speed or service we should expect & we still haven't received the booster promised! #poorcustomerservice @SkyHelpTeam
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Ross Pearce
(@MRosspearce) reported
from
Cardiff, Wales
@SkyHelpTeam Hello, I just want to register a problem with my Sky Q box. It is noisy and needs regular re booting.Also the connection with the mini box is unreliable. I would like an engineer to call but don’t want that to happen during the Covid pandemic.
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@100Climbs @ibiza74pete1 Brilliant! Snag is, though I threaten to do this, the kids know I need to keep it on in order to run my business! Does anyone know if it's possible to divide the wifi signal so I can keep one channel on (password protected) but switch off the other? I use Sky. @SkyHelpTeam
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@SarahBell85 @SkyHelpTeam It’s down in Cardiff too so unlikely your device
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Andrew Newman 🏴
(@andyn63) reported
from
Cardiff, Wales
@SkyHelpTeam Hi sky. Our internet is not working and neither is it working for several of my neighbours. Any news on what’s going on? Thanks. CF5 6XR. 👍🏼
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Tania Davies
(@TanJanDav) reported
from
Cardiff, Wales
@SkyHelpTeam They cut me off after they send a text!!! So frustrating. I am calling the published customer service number!!! I have tried all suggested directives in the website I just need help from a human !!
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@ChristianFish3 @SkyHelpTeam Mine is down. In city centre
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Tuggah
(@Tuggah4) reported
@chasgasson @SkyUK @virginmedia don’t go with virgin media. charge you so much so so little, jsut search up “virgin media down” on twitter, you’ll find pools and pools of complaints of overcharging. my ps4 is in the same room as my wi-fi box, still gets no service.
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Dazzalad 🇸🇦
(@Dazzalad2021) reported
@avfcIewis Poor little Villa haven't got a scouting system just watch skysports news and see what we're up to bless where did you lot finish again
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Ω
(@Mr__Meer_1) reported
@SkyHelpTeam Hi, I got your broadband installed around a month ago and after the 2 weeks and the connection is still awful, my playstation is in the same room as the broadband and it is still really bad. What fix is possible?
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Anthony Skorczewski
(@antskor) reported
@SkyHelpTeam Yes I was a previous sky customer and it’s the same email address but it does not show I have a new account set up
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Nigel
(@Racindino) reported
@SkyUK After 13 years I get to say bye bye in July , prices always creep up and you never tell customers anything , I once found out my package didn't even exist anymore and new version which was same stuff under different fancy name was £25 a month cheaper .
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ramon salamander apologist
(@troughtonlover) reported
@SkyUK FIX THIS ****
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TalithaecfcWhite
(@talithawhite) reported
@SkyHelpTeam They are called Barden Network Engineers, they have offices in Truro and Gloucestershire I think? There isn't any local issues noted when checked on the link provided. But there's definitely no internet and landlines are effected aswell.
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Spence
(@Spence0373) reported
@SkyHelpTeam your message service says u r open 8:30am to 9pm , it's 8:27pm and your phone lines tells me it closed , amateurs
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Clark Loves Wrestling
(@WoodfordDad) reported
@SkyUK just got Sky Glass. Was super excited. IT DOES NOT WORK. Started the activation, it did a software update then restarted. Got to a Sky Glass screen, cut out & restarted. Kept cutting out & restarting. Called customer services. 35 minutes repeating the exercise. Urgh. ☹
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april wilson
(@vampira246) reported
@SkyHelpTeam What the heck, once again its gone down this time I can't even run a broadband test via the app or website, this is appalling I'm even paying extra for the superfast and unlimited Internet 😒