Sky

Sky Outage Report in Blackwood, Caerphilly County Borough, Wales

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The latest reports from users having issues in Blackwood come from postal codes NP12.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Blackwood, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Blackwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Blackwood, Caerphilly County Borough, Wales 03/25/2026 11:00

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Blackwood, Caerphilly County Borough, Wales

The most recent Sky outage reports came from the following cities: Tonypandy, Cwmbran, Caerphilly, Cardiff, Newport, Merthyr Tydfil, Blackwood, Pontypridd, Mountain Ash, Pontyclun, Porth, Hengoed, Bargoed, Ferndale and Pontypool.

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City Problem Type Report Time
United KingdomTonypandy TV
United KingdomCwmbran Internet
United KingdomCaerphilly Total Blackout
United KingdomCardiff Wi-fi
United KingdomNewport Wi-fi
United KingdomCardiff Wi-fi

Community Discussion

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Sky Issues Reports Near Blackwood, Wales

Latest outage, problems and issue reports in Blackwood and nearby locations:

  • UKEmpLawyer James Moss (@UKEmpLawyer) reported from Newport, Wales

    @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • kellyladd78 Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?

  • Mat_Seymour Mat Seymour (@Mat_Seymour) reported from Cardiff, Wales

    Hi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost

  • MRosspearce Ross Pearce (@MRosspearce) reported from Cardiff, Wales

    @SkyHelpTeam Hello, I just want to register a problem with my Sky Q box. It is noisy and needs regular re booting.Also the connection with the mini box is unreliable. I would like an engineer to call but don’t want that to happen during the Covid pandemic.

  • besley1976 Louise Watkins (@besley1976) reported from Cefn-coed-y-cymmer, Wales

    @SkyHelpTeam really disappointed with the worse service ever no one can help me on the phone such a disappointment

  • YukFongWong1 Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam how to watch catch up I’ve done everything on the app not able to do this yet I’m paying for this service

  • UKEmpLawyer James Moss (@UKEmpLawyer) reported from Newport, Wales

    @AdamStubbz @SkyUK When I realised our broadband speed from #Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • UKEmpLawyer James Moss (@UKEmpLawyer) reported from Newport, Wales

    @waxperfect @SkyHelpTeam When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • YukFongWong1 Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam Does not solve my issues

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam hi, I’m not happy that I’ve had numerous conversations with your team about returning my router and despite them confirming you received it back you’re now charging me. Please help.

  • sarahtattoo13 Sarah Harvey (@sarahtattoo13) reported from Abertridwr, Wales

    @SkyUK Hi, I upgraded and activated my free year of discovery+ but everytime I try to use it on my box its says I need to upgrade? Can you help please? 🙏🏼🙏🏼

  • UKEmpLawyer James Moss (@UKEmpLawyer) reported from Newport, Wales

    Really trash #skybroadband again. My kids have been complaining this evening as they've been dropped out of xbox games mid-game due to crap wifi. It's not the speed or service we should expect & we still haven't received the booster promised! #poorcustomerservice @SkyHelpTeam

  • andyn63 Andrew Newman 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@andyn63) reported from Cardiff, Wales

    @SkyHelpTeam Hi sky. Our internet is not working and neither is it working for several of my neighbours. Any news on what’s going on? Thanks. CF5 6XR. 👍🏼

  • UKEmpLawyer James Moss (@UKEmpLawyer) reported from Newport, Wales

    @breezymate @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • TanJanDav Tania Davies (@TanJanDav) reported from Cardiff, Wales

    @SkyHelpTeam Good morning, I have been having issues with my broadband for 3 weeks. Randomly my devices will not connect to the internet. The amber face appears as well as flashing on occasion . Seems to happen on a weekend and in the Evening? Can you help? Thanks

  • henryf2409 Henry Field Assoc CIPD (@henryf2409) reported from Cardiff, Wales

    Helped my nan sort her @SkyUK bill today. really helpful service happy with the outcome... But she's in her 70s and has been allowed to have her bills increase to between 130-160 per month for over 2 years... Surely Safeguarding volunerable customers should stop that happening!?

  • mikeyroberts81 Mikey Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mikeyroberts81) reported from Cardiff, Wales

    Hey @SkyHelpTeam any chance you can stop slowing down my broadband? I know what the trick it, to make me upgrade to a 'faster service'. What I'll do instead is find a better provider.

  • UKEmpLawyer James Moss (@UKEmpLawyer) reported from Newport, Wales

    @PaulCaddick11 @AdamStubbz @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • kellyladd78 Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?

  • UKEmpLawyer James Moss (@UKEmpLawyer) reported from Newport, Wales

    @lairy72 @SkyUK If they make any admissions of poor service/promise to do anything for you (e.g. send a router/booster) ensure you get them to email you written confirmation whilst you are still on the phone with them, or they'll deny it was ever said & won't be able to locate recording of call!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Adchatss Ads (@Adchatss) reported

    My Sky broadband is down? 🤬 Anyone else in Suffolk got the same problem or have they just singled out me? #Sky #broadband @SkyHelpTeam

  • naomimilward41 Naomi Milward (@naomimilward41) reported

    @SkyHelpTeam #Complaint ongoing #Sky are a disgrace. Rang team to no avail, v.poor service. Sky lied in latest email response-nothing was offered. You denied a total lack of service when half of the country couldn't access Sky TV due to your tech fault. You suggest an insulting £2.56 credit?!

  • JohncraigSincl2 John craig Sinclair (@JohncraigSincl2) reported

    the 3 most corrupt UK broadband providers are 1. @NOW broadband 2. @SkyUK @Plusnet there online customer services staff are lazy, arrogant and ignorant, all 3 of them definitely deserves to be thoroughly investigated immediately

  • gargle76 Gargle (@gargle76) reported

    @SkyUK I gave your complaints department all the info on your online form which was a waste of time, what is the point of doing it here. One of the many issues is with Openreach, who I can't contact directly, and I pointed this out, so you came back and told me to contact openreach.

  • alilouherts Alison D (@alilouherts) reported

    @SkyHelpTeam Won’t be watching anything as sky Q box broken again (second time this month) and got to wait a week for an engineer (again like last time)- so no love island and no f1 again which I pay extra for!!

  • __abbierhodes __abigailrhodescoles (@__abbierhodes) reported

    @SkyHelpTeam my data hasn’t been working properly for the past 48hrs, apps aren’t loading, messages aren’t sending while on data. Ive got 10gb on my sim, plus over 100gb in my Piggybank so that’s not the issue

  • GBR2909 San MiGaz (@GBR2909) reported

    @SalfordCityFC Down in Devon that week….hopefully Gazza @GNev2 or Becks can swing it somehow and get on @SkySports

  • KateBlu_ Kat (@KateBlu_) reported

    @SkyHelpTeam I have escalated this to Sky Complaints and they have been appalled at wait time and doing all they possibly can to help. First available slot is not good enough according to them so at least they have been helpful

  • gargle76 Gargle (@gargle76) reported

    @SkyUK The entire process has been an issue, and I am on the verge of cancelling the installation and going elsewhere

  • alilouherts Alison D (@alilouherts) reported

    @SkyHelpTeam beginning to wonder why I pay for sky and why I pay extra for sports when I can’t watch it! Satellite signal gone AGAIN, engineer can’t come for A WEEK AGAIN and it’s F1 weekend so can’t watch it!