Sky

Sky Outage Report in Blackwood, Caerphilly County Borough, Wales

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Blackwood come from postal codes NP12.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Blackwood, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Blackwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Blackwood, Caerphilly County Borough, Wales 01/11/2026 19:15

January 11: Problems at Sky

Sky is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Blackwood, Caerphilly County Borough, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Newport, Pontypool, Caerphilly, Aberdare, Abergavenny, Blackwood, Treharris, Hengoed, Mountain Ash, Ferndale, Cwmbran, Pontypridd, Merthyr Tydfil and Porth.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff TV
United KingdomNewport Internet
United KingdomCardiff TV
United KingdomCardiff Total Blackout
United KingdomNewport TV
United KingdomCardiff TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Blackwood, Wales

Latest outage, problems and issue reports in Blackwood and nearby locations:

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam hi, I’m not happy that I’ve had numerous conversations with your team about returning my router and despite them confirming you received it back you’re now charging me. Please help.

  • gerry_tudor gerald davies (@gerry_tudor) reported from Cardiff, Wales

    @SkyHelpTeam I think there’s a problem in my area, help.. !!

  • UKEmpLawyer James Moss (@UKEmpLawyer) reported from Newport, Wales

    @lairy72 @SkyUK If they make any admissions of poor service/promise to do anything for you (e.g. send a router/booster) ensure you get them to email you written confirmation whilst you are still on the phone with them, or they'll deny it was ever said & won't be able to locate recording of call!

  • UKEmpLawyer James Moss (@UKEmpLawyer) reported from Newport, Wales

    @breezymate @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • UKEmpLawyer James Moss (@UKEmpLawyer) reported from Newport, Wales

    @AdamStubbz @SkyUK When I realised our broadband speed from #Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • sarahtattoo13 Sarah Harvey (@sarahtattoo13) reported from Abertridwr, Wales

    @SkyUK Hi, I upgraded and activated my free year of discovery+ but everytime I try to use it on my box its says I need to upgrade? Can you help please? 🙏🏼🙏🏼

  • andyn63 Andrew Newman 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@andyn63) reported from Cardiff, Wales

    @SkyHelpTeam Hi sky. Our internet is not working and neither is it working for several of my neighbours. Any news on what’s going on? Thanks. CF5 6XR. 👍🏼

  • Mat_Seymour Mat Seymour (@Mat_Seymour) reported from Cardiff, Wales

    Hi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost

  • UKEmpLawyer James Moss (@UKEmpLawyer) reported from Newport, Wales

    @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • kellyladd78 Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?

  • UKEmpLawyer James Moss (@UKEmpLawyer) reported from Newport, Wales

    @waxperfect @SkyHelpTeam When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • YukFongWong1 Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam how to watch catch up I’ve done everything on the app not able to do this yet I’m paying for this service

  • henryf2409 Henry Field Assoc CIPD (@henryf2409) reported from Cardiff, Wales

    Helped my nan sort her @SkyUK bill today. really helpful service happy with the outcome... But she's in her 70s and has been allowed to have her bills increase to between 130-160 per month for over 2 years... Surely Safeguarding volunerable customers should stop that happening!?

  • besley1976 Louise Watkins (@besley1976) reported from Cefn-coed-y-cymmer, Wales

    @SkyHelpTeam really disappointed with the worse service ever no one can help me on the phone such a disappointment

  • UKEmpLawyer James Moss (@UKEmpLawyer) reported from Newport, Wales

    @PaulCaddick11 @AdamStubbz @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • MRosspearce Ross Pearce (@MRosspearce) reported from Cardiff, Wales

    @SkyHelpTeam Hello, I just want to register a problem with my Sky Q box. It is noisy and needs regular re booting.Also the connection with the mini box is unreliable. I would like an engineer to call but don’t want that to happen during the Covid pandemic.

  • YukFongWong1 Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam Does not solve my issues

  • kellyladd78 Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    My broadband is awful @SkyHelpTeam.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • iamgavla Gavin Wyn Hopkins (@iamgavla) reported

    @SkySports @skytv your service is terrible

  • MalcolmAnExpert malcolm lowe (@MalcolmAnExpert) reported

    Hey @skyHelpTeam. I’ve had no broadband all day. Three other neighbours haven’t either. Your app repeatedly says “no known problems in your area”. And your diagnostics keep blathering about the hub set-up. Four hubs from different suppliers? Get real. Get it sorted.

  • Jriley_AFC Jack Riley (@Jriley_AFC) reported

    @SkySports @SkySportsNBA FIX THE AUDIO DELAY THIS IS HORRIFIC ON WARRIORS MAVS WHY IS IT SO OFF

  • jckmlt Jack (@jckmlt) reported

    @SkyHelpTeam Can I claim a refund for all the time the provided internet is down thanks to your default DNS servers?

  • lloydy1189 Lloydy (@lloydy1189) reported

    @SkyHelpTeam my contract is due to end, how is the best to way sign a new deal or cancel please

  • stevieflyguy Stevieflyguy (@stevieflyguy) reported

    Another day gone by and you have still failed to cancel my order resulting in yet another day that I cannot work. @SkyHelpTeam

  • lozzarina1990 Lauren (@lozzarina1990) reported

    @SkyHelpTeam broadband down in NR21 7 when will it be back on?

  • sooty17 stuart sahota (@sooty17) reported

    @SkyHelpTeam Sky Broadband outage in NR31 postcode

  • JazzEFC Jazz  (@JazzEFC) reported

    @SuperCardButti @SkySports **** knows. Hoping they don’t show it

  • oilpipeline Interconnector (@oilpipeline) reported

    Sky broadband down...again...third time in past few days. Is this what we pay +£40 for? @SkyHelpTeam