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Sky Outage Report in Blackwood, Caerphilly County Borough, Wales

Why is my Sky service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Blackwood come from postal codes NP12 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Blackwood, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Blackwood, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Blackwood, Wales

The most recent Sky outage reports came from the following cities: Blackwood, New Tredegar, Hengoed, Treharris, Pontypridd, Tonypandy, Cwmbran, Caerphilly, Newport, Merthyr Tydfil, Mountain Ash, Pontyclun, Porth, Bargoed, and Ferndale.

CityProblem TypeReport Time
Blackwood Internet 3 days ago
New Tredegar Wi-fi 6 days ago
Hengoed Internet 6 days ago
Blackwood Internet 7 days ago
Treharris Internet 7 days ago
Pontypridd Internet 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Blackwood, Wales

Latest outage, problems and issue reports in Blackwood and nearby locations:

  • glenn_nnelg9
    Glenn Holloway (@glenn_nnelg9) reported from Llantrisant, Wales

    @SkyHelpTeam Again sky mess our broadband up. Without broadband for almost a month and now you turn it back off again and you can't turn it back on until the 7th of Jan. #workingfromhome #nointernet #help

  • GenghisCANN
    Gareth Alan (@GenghisCANN) reported from Merthyr Tydfil, Wales

    @SkyUK is there am issue with sky broadband this evening? My connection has been rubbish for several hours now!

  • besley1976
    Louise Watkins (@besley1976) reported from Cefn-coed-y-cymmer, Wales

    @SkyHelpTeam really disappointed with the worse service ever no one can help me on the phone such a disappointment

  • Youngonesclubs
    Young Ones Clubs Ltd. (@Youngonesclubs) reported from Pentyrch, Wales

    @skyhelpteam I have had poor WiFi coverage at my home for months, I have tried calling but as I am not vulnerable or Over 70 I can not get help. I have tried all the tips on website, It needs a booster. Can you please help?

  • sarahtattoo13
    Sarah Harvey (@sarahtattoo13) reported from Abertridwr, Wales

    @SkyUK Hi, I upgraded and activated my free year of discovery+ but everytime I try to use it on my box its says I need to upgrade? Can you help please? 🙏🏼🙏🏼

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Newport, Wales

    @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Newport, Wales

    @100Climbs @ibiza74pete1 Brilliant! Snag is, though I threaten to do this, the kids know I need to keep it on in order to run my business! Does anyone know if it's possible to divide the wifi signal so I can keep one channel on (password protected) but switch off the other? I use Sky. @SkyHelpTeam

  • AndrewCorten
    andrew corten (@AndrewCorten) reported from Newport, Wales

    @GNev2 how ******** do @SkySports allow such a biased prick like you commentate on a Man U game ? You are a disgrace #biased #disgrace

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Newport, Wales

    @waxperfect @SkyHelpTeam When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • PaulSmith83
    Paul Smith (@PaulSmith83) reported from Mountain Ash, Wales

    @SkyHelpTeam can someone help me out please? I am speaking to someone called Aaron who is insisting on not helping me! Paying £42 a month for 2.5mbs broadband. He admits there’s a fault but won’t do anything about it.

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • R_Bradley_WBA
    Gavenny Baggie (@R_Bradley_WBA) reported from Abergavenny, Wales

    @SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Newport, Wales

    @breezymate @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Newport, Wales

    @lairy72 @SkyUK If they make any admissions of poor service/promise to do anything for you (e.g. send a router/booster) ensure you get them to email you written confirmation whilst you are still on the phone with them, or they'll deny it was ever said & won't be able to locate recording of call!

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Newport, Wales

    @AdamStubbz @SkyUK When I realised our broadband speed from #Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • neilbennett0707
    Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    ******* @SkyUK hub not working again, this daily occurrence @skyhelpteam doesn't half help my complaint with @ofcom

  • lilmiss_annie
    angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    Been with @SkyUK almost 9yrs and this is the first time that an engineer has spoken to me so rudely. He knocks my door and TELLS me that he's cutting me off because I'm stealing from another customer. I EXPLAIED to him I have my own account and dish. He then points to the side

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Newport, Wales

    Really trash #skybroadband again. My kids have been complaining this evening as they've been dropped out of xbox games mid-game due to crap wifi. It's not the speed or service we should expect & we still haven't received the booster promised! #poorcustomerservice @SkyHelpTeam

  • lilmiss_annie
    angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    With the dish on it thats mine. I don't get a sorry just a "oh I see" my nephew rang customer services for me as I was still shaking and upset. All they told me to do was fill out a feedback form and that would be the end of it!! I am disgusted and disappointed in @SkyUK

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Newport, Wales

    @PaulCaddick11 @AdamStubbz @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • sydrik2010
    Gregg Syder (@sydrik2010) reported

    @SkyHelpTeam cannot believe we can't use a blue light code to renew and save. Need to cancel a 14 year contract to set up a new one, saves us £700 a year but must be more work for everyone involved. Really no way around this?? £140p/m Vs £83.50p/m

  • Elisha__Jayne
    Elisha Steeden (@Elisha__Jayne) reported

    @SkyHelpTeam @waddy1980 Is there an outage in Blackpool? We haven't had any Internet for 3 hours!!!!

  • JeniferStirton
    Jenifer Stirton (@JeniferStirton) reported

    @SkyHelpTeam Box wouldn’t switch on using remote and yes checked batteries. No green light. Unplugged and rebooted and worked. Also signal poor at one end of house so Hive control keeps dipping out…

  • beansinsocks
    Fathead (@beansinsocks) reported

    @SkySports Oh god another Nico Ali Walsh scenario, we'll never hear the end of it 😭

  • badekarmaa
    Badekarmaa (@badekarmaa) reported

    @SkyHelpTeam Yes it says there is no signal but the signal is there the picture becomes distorted and the voice is like gurgling and this than just different colours.

  • Nwinks6
    Nwinks 66 (@Nwinks6) reported

    @Malpee_jnr @CoachOpeele You will clap for skysports, sportsbible, BBC, ESPN and dems when they drop same statistics but when your own do same, you start rubbishing it.. Ky3s3 blacks ankasa we are our own problem o

  • e4everything
    Emma Bushell (@e4everything) reported

    @SkyHelpTeam Hi, we're in SE8 London and we've had no internet since yesterday lunchtime. Can you please let me know what the problem is and how long it will take to fix? The app says there's a local issue #skyoutage

  • MickeyAM1980
    Michael Matthews (@MickeyAM1980) reported

    @paulgreenwood5 @UtdPlug @SkySports That's why crap teams win it every year so.

  • balernohibs
    Balerno Hibee (@balernohibs) reported

    @SkyHelpTeam What’s the link between you and the betting company that bears your name. @skybet have scammed thousands of people in not paying out winning bets - if they don’t can you let me know hiw to cancel my tv and broadband as I’ll be treating the whole brand as crooks

  • TLeal93010751
    TLeal (@TLeal93010751) reported

    @SkyHelpTeam Our next update is arranged for the 6th December. The problem is the updates we're getting don't have any substance, there is no actual update and the call is just to book in another 'update'. The date we want to know is the date the pole will be installed.