Sky Outage Report in Blackwood, Caerphilly County Borough, Wales
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The latest reports from users having issues in Blackwood come from postal codes NP12.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Blackwood, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Blackwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Blackwood, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Pontyclun, Porth, Newport, Tonypandy, Caerphilly, Blackwood, Abertillery, Cwmbran, Hengoed, Pontypridd, Bargoed, Cefn-coed-y-cymmer, Merthyr Tydfil and Aberdare.
| City | Problem Type | Report Time |
|---|---|---|
 Tonypandy |
TV | |
| Cardiff |
Internet | |
| Cardiff |
TV | |
| Pontyclun |
Internet | |
| Porth |
Internet | |
| Newport |
Total Blackout |
Community Discussion
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Sky Issues Reports Near Blackwood, Wales
Latest outage, problems and issue reports in Blackwood and nearby locations:
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Ross Pearce
(@MRosspearce) reported
from
Cardiff, Wales
@SkyHelpTeam Hello, I just want to register a problem with my Sky Q box. It is noisy and needs regular re booting.Also the connection with the mini box is unreliable. I would like an engineer to call but don’t want that to happen during the Covid pandemic.
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@breezymate @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?
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Louise Watkins
(@besley1976) reported
from
Cefn-coed-y-cymmer, Wales
@SkyHelpTeam really disappointed with the worse service ever no one can help me on the phone such a disappointment
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Mat Seymour
(@Mat_Seymour) reported
from
Cardiff, Wales
Hi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@AdamStubbz @SkyUK When I realised our broadband speed from #Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam Does not solve my issues
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@lairy72 @SkyUK If they make any admissions of poor service/promise to do anything for you (e.g. send a router/booster) ensure you get them to email you written confirmation whilst you are still on the phone with them, or they'll deny it was ever said & won't be able to locate recording of call!
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam how to watch catch up I’ve done everything on the app not able to do this yet I’m paying for this service
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Henry Field Assoc CIPD
(@henryf2409) reported
from
Cardiff, Wales
Helped my nan sort her @SkyUK bill today. really helpful service happy with the outcome... But she's in her 70s and has been allowed to have her bills increase to between 130-160 per month for over 2 years... Surely Safeguarding volunerable customers should stop that happening!?
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?
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Andrew Newman 🏴
(@andyn63) reported
from
Cardiff, Wales
@SkyHelpTeam Hi sky. Our internet is not working and neither is it working for several of my neighbours. Any news on what’s going on? Thanks. CF5 6XR. 👍🏼
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
My broadband is awful @SkyHelpTeam.
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gerald davies
(@gerry_tudor) reported
from
Cardiff, Wales
@SkyHelpTeam I think there’s a problem in my area, help.. !!
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@PaulCaddick11 @AdamStubbz @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
-
James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@waxperfect @SkyHelpTeam When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi, I’m not happy that I’ve had numerous conversations with your team about returning my router and despite them confirming you received it back you’re now charging me. Please help.
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Sarah Harvey
(@sarahtattoo13) reported
from
Abertridwr, Wales
@SkyUK Hi, I upgraded and activated my free year of discovery+ but everytime I try to use it on my box its says I need to upgrade? Can you help please? 🙏🏼🙏🏼
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Francesca Bragoli
(@cescabrags) reported
@SkyHelpTeam no internet at home - I’m in TN8 - is this a problem affecting the whole area?
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Yetunde O
(@MissWhyOh) reported
@SkyHelpTeam the automated DM is not working. It does not recognise my answers and there are no “buttons”. My signal needs fixing. Please advise
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leah
(@leahnardo_k) reported
@SkyHelpTeam Hi, is there a way to report broadband outage? EX32 had a powercut for 20 hours (back on now) and it seems all broadband from all providers are down in area. Just wanted to flag it up hopefully. Thanks
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Chez
(@Starbuck999) reported
@SkyHelpTeam is Sky TV still being affected by the weather? I have lost certain channels - BBC1 ITV and all Sky channels, news, movies, Atlantic etc. Is this a problem you're end or mine? QBox says signal strength is 40/90
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Harriet Hague 🌵
(@harrietlovett) reported
@SkyHelpTeam still no satellite signal. No more wind, nothing in the way of the dish. Good job liverpool aren’t on tv today!!! I will await a refund for the days I have no tv.
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Declan Byrne
(@DeclanS_Byrne) reported
@SkyHelpTeam Morning Sky. Hope you can clarify something for me. Our Sky service is now down due to no satellite signal (thanks Eunice). But because we have a communal dish you have washed your hands of all responsibility despite all of my money going to you.
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Neil Francis
(@mrneilfrancis) reported
@SkyHelpTeam The twitter Sky help team are bloody useless. I WILL TELL YOU WHY. Let me answer a question that has been asked. “I am in my 31 day cancellation notice period why can’t I book the AMIR KHAN FIGHT ON SBO”. ANSWER: Because your account has now been made inactive. Jeez
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jonathan kitchener
(@kitchenwr) reported
@SkyHelpTeam just spoken to CS as package about to expire, why can sky offer as good a deal or better to an old customer than they do to a new? Feels like I’m being ripped off for being loyal… I also understand that there’s nothing you can do and that I’m very important to you!
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Karen Welsh
(@19karen87_) reported
Superb customer service from @SkyUK once again! NOT One advisor tells you one thing, one tells you another. Excellent! Was trying to join sky but doubt I’ll bother now!!
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Chelle
(@chelle_johnson_) reported
@SkyHelpTeam Hi, yes I am. There’s still no signal. Have tried the trouble shooting on your website