Sky Outage Report in Mountain Ash, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Mountain Ash, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Mountain Ash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (61%)
-
Wi-fi (14%)
-
TV (14%)
-
Total Blackout (5%)
-
E-mail (3%)
-
Phone (3%)
Live Outage Map Near Mountain Ash, Rhondda Cynon Taf, Wales
The most recent Sky outage reports came from the following cities: Hengoed, Cardiff, Merthyr Tydfil, Pontypridd, Tonypandy, Blackwood, Mountain Ash, Porth and Tredegar.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
TV | |
| Cardiff |
Internet | |
| Cardiff |
Total Blackout | |
| Cardiff |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Mountain Ash, Wales
Latest outage, problems and issue reports in Mountain Ash and nearby locations:
-
Stu🐦
(@Teds_Tours27) reported
from
Tonypandy, Wales
@SkyHelpTeam Tried that. Some problem 😔
-
Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam Your test doesn’t show upload speeds which is exactly where the issue is ?
-
Steven Pither
(@StevePither) reported
from
Treorchy, Wales
@SkyHelpTeam can you please confirm if theres an issue with broadband in my area or its specific to my house if I give post code?. It's been on and off all afternoon..
-
pip1974
(@pippin_terence) reported
from
Merthyr Tydfil, Wales
@empireofthekop Not only biased , but a terrible commentator "that's more minimum than maximum " he said last night and chuckled to himself for ages absolute garbage . No insight whatsoever #SkySports #Tyler #dogshit
-
Steven Pither
(@StevePither) reported
from
Treorchy, Wales
@SkyHelpTeam It said there was an issue earlier, but now no issue, but still no service?
-
Michelle Everitt
(@Eve73Shell) reported
from
Tondu, Wales
@SkySports seriously this red button coverage on Fulham v Millwall is shocking. Turn the fake crowd noise down it’s so annoying !!!!
-
Peter Robey
(@peterrobey) reported
from
Risca, Wales
@SkyHelpTeam Help needed please, Sky customer is shocking! I was promised a call from Sky technical support tonight at 7pm - no call! Very disappointed! Still no Broadband since installation of new Ultrafast 1. Just disgraceful!
-
Laura-Rose 🏴🏳️🌈
(@laurarose13521) reported
from
Cardiff, Wales
@SkyUK I have a large phone bill. My phone has been cut off so I can’t receive texts or calls. I am trying to pay the bill but the payment won’t go through because the passcode text won’t go through See the problem? HELP
-
Brother Biscuit
(@ThomasBroad1) reported
from
Cardiff, Wales
@jacobwyn29 @SkySports @premierleague Photo fix
-
Big Poppa Nash
(@edg_hx) reported
from
Porth, Wales
@SkyHelpTeam are there still issues in Wales? I’m stuck with no internet trying to work from home
-
Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@SkyHelpTeam They’ve resent the setting but apparently can take 4hrs. So waiting … 3rd issue in as many weeks.
-
suzanna thomas
(@suzannathomas) reported
from
Cardiff, Wales
@SkyHelpTeam can you please tell me why it is so hard for you to send a router out so it arrives before the installers. 3 weeks since we upgraded and bt arrive this morning our router not till this afternoon. Cant do the proper checks. Shocking service for the price we pay.
-
Ryan Davenport
(@Welsh_Saint14) reported
from
Cardiff, Wales
@SkyHelpTeam Having issues regarding my account, we have re-joined sky but as I used my email address from previous account before we left im not being shown anything on the account,just had confirmation emails and text messages so can't see anything regarding reschedule
-
Steven George
(@sgeorge0_1) reported
from
Merthyr Tydfil, Wales
@SkyUK poor customer service.
-
Steven Pither
(@StevePither) reported
from
Treorchy, Wales
Anyone else's @SkyUK broadband down in the #Rhondda #SouthWales area? @SkyHelpTeam
-
✈TheConcordeSpiritPsychicMedium✈
(@JamesHenryEades) reported
from
Pencoed, Wales
@SkyHelpTeam my broadband is super slow!! I’m paying for sky ultra fast I’m only getting 33.3 Mb per second 😤 I was getting over 100!!
-
🏴Claire🏴
(@Dimclem_) reported
from
Cardiff, Wales
@SkyHelpTeam can you tell me why the Apple TV app is not working?
-
Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam We have had no stop issues with Sky Broadway over the the last few months since the installation of Sky Q - with the lash engineer visit only on Friday - we pay a fortune for a second class service of late !
-
Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@SkyHelpTeam your service is getting worse & worse.
-
Laura-Rose 🏴🏳️🌈
(@laurarose13521) reported
from
Cardiff, Wales
@SkyHelpTeam I know how to pay my bill my issue is with the text to verify the payment it can’t go through because my phone cut off
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Ann Fazzone
(@AnnFazzone) reported
@SkyHelpTeam Tony, why do you keep pushing me towards canceling? I just wanted to know why I can’t get your Superfast TV Deal when I’m not locked into a contract. I find it strange that you don’t have a contact number for the service team too
-
Jess C Marshall
(@jesscmarshall1) reported
@SkyHelpTeam I've been without Internet all day. Tried all the guides, every troubleshoot possible. It says the connection with the hub is the problem, awaiting an engineer but hoping this could be fixed sooner as I cannot sit around waiting for one to be scheduled in
-
Tony
(@TonyBranner) reported
@SkySports @Carra23 @GNev2 Veron has to be right up there at Utd. Such a talent that never really shone in the Prem.
-
Richard Williams
(@MrRic_Hard) reported
@who_is_you10 @SkySports @Tyson_Fury Only way AJ beats Usyk is to land early & hard. Usyk generally start slow to feel opponent. AJ needs to be brutal & walk through Usyk. 1:AJs chin isn’t good enough to do that 2:If he don’t get to him early he’ll gas & revert to last fight. Hard fight for AJ & Usyk knows that
-
Rob Howlett
(@bigbob_90) reported
@virginmedia My dads been trying to ring for the last couple of days , yesterday he was on hold for 3 times at and hour in length before it getting cut off, doubt we’d have this problem @SkyUK
-
Burntisland Golf Academy
(@GolfBurntisland) reported
@jacolxv @SkyHelpTeam Been having problems all day. No word from @SkyUK about how long we are supposed to put up with poor service and terrible customer service.
-
SuzⓋ💙😷🐶🦊🐳🌍🌱🐮🐷🐥🐝
(@SooozeKerr) reported
@SkyHelpTeam It says the line is good & speed is ok, but it’s not. I have to reconnect constantly. I’ve reported it. I’m past the complaining stage now. Will just cancel when contact is up.
-
Ann Fazzone
(@AnnFazzone) reported
@SkyHelpTeam I’m a Diamond member & I’ve been trying to take up the Superfast TV deal for the past 2 days but keep being told I can’t even though I’ve been out of contract for 3 weeks.Customer Service has been appalling. Now on hold until the line cuts out at 8pm. Want to cancel
-
Chesterfield Zoidberg
(@AndyWalker9) reported
@JohnScottBFC @SkySports Yeah but **** Millwall
-
Louise Wilson
(@lwilson1908) reported
@SkyHelpTeam I have managed to check this for him just now and it says there is an outage in his area which will take a couple of hours to fix but he has had no internet or tv since first thing this morning. How can I find out when the issue will be resolved?