Sky Outage Report in Mountain Ash, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Mountain Ash come from postal codes CF45.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Mountain Ash, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Mountain Ash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at Sky
Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (14%)
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TV (14%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Mountain Ash, Rhondda Cynon Taf, Wales
The most recent Sky outage reports came from the following cities: Blackwood, Cardiff, Pontypridd, Tonypandy, Hengoed, Mountain Ash, Porth, Tredegar, Pontyclun, Merthyr Tydfil, Abertillery, Aberdare and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Blackwood |
Internet | |
| Blackwood |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Blackwood |
Internet | |
| Pontypridd |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Mountain Ash, Wales
Latest outage, problems and issue reports in Mountain Ash and nearby locations:
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?
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Young Ones Clubs Ltd.
(@Youngonesclubs) reported
from
Pentyrch, Wales
@skyhelpteam I have had poor WiFi coverage at my home for months, I have tried calling but as I am not vulnerable or Over 70 I can not get help. I have tried all the tips on website, It needs a booster. Can you please help?
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam how come you can only offer me a basic broadband but BT can offer me two speeds over fibre? Am I missing something or are they slow in telling you they’re upgraded?
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david
(@david_batey19) reported
from
Mountain Ash, Wales
@SkySports More bad news
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Paul Smith
(@PaulSmith83) reported
from
Mountain Ash, Wales
@SkyHelpTeam can someone help me out please? I am speaking to someone called Aaron who is insisting on not helping me! Paying £42 a month for 2.5mbs broadband. He admits there’s a fault but won’t do anything about it.
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?
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gerald davies
(@gerry_tudor) reported
from
Cardiff, Wales
@SkyHelpTeam I think there’s a problem in my area, help.. !!
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam Does not solve my issues
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Henry Field Assoc CIPD
(@henryf2409) reported
from
Cardiff, Wales
Helped my nan sort her @SkyUK bill today. really helpful service happy with the outcome... But she's in her 70s and has been allowed to have her bills increase to between 130-160 per month for over 2 years... Surely Safeguarding volunerable customers should stop that happening!?
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Louise Watkins
(@besley1976) reported
from
Cefn-coed-y-cymmer, Wales
@SkyHelpTeam really disappointed with the worse service ever no one can help me on the phone such a disappointment
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angharad aka Annie
(@lilmiss_annie) reported
from
Ebbw Vale, Wales
Been with @SkyUK almost 9yrs and this is the first time that an engineer has spoken to me so rudely. He knocks my door and TELLS me that he's cutting me off because I'm stealing from another customer. I EXPLAIED to him I have my own account and dish. He then points to the side
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Gareth Alan
(@GenghisCANN) reported
from
Merthyr Tydfil, Wales
@SkyUK is there am issue with sky broadband this evening? My connection has been rubbish for several hours now!
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?
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angharad aka Annie
(@lilmiss_annie) reported
from
Ebbw Vale, Wales
With the dish on it thats mine. I don't get a sorry just a "oh I see" my nephew rang customer services for me as I was still shaking and upset. All they told me to do was fill out a feedback form and that would be the end of it!! I am disgusted and disappointed in @SkyUK
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
******* @SkyUK hub not working again, this daily occurrence @skyhelpteam doesn't half help my complaint with @ofcom
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam how to watch catch up I’ve done everything on the app not able to do this yet I’m paying for this service
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
My broadband is awful @SkyHelpTeam.
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Michelle Everitt
(@ShellEve73) reported
from
Price Town, Wales
@SkyHelpTeam is there a problem in Bridgend area no WiFi since around 9pm ? #skybroadband
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ajp
(@gwentvillan) reported
from
Newcastle Higher, Wales
@SkyHelpTeam But do you support Apple Watch cellular ? Thanks
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Mat Seymour
(@Mat_Seymour) reported
from
Cardiff, Wales
Hi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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kells
(@Ak_phucku) reported
@hockyal35 @faz42 @SkySports They can do as they please as long as those views are not forced on me that’s my opinion I don’t run round saying I’m straight and if I did they’ll be a issue so why tf would they need to let everyone know they are gay it’s already being forced on tv shows etc it’s to much 😒
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NewLabelsOnly
(@NewLabelsOnly) reported
@SkyHelpTeam Hi Nicole, I am trying to request some pre paid package's to return my Sky Hub and Sky Booster. May you help? Thank you
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Neil McGroarty
(@Sy_Fy_Guy) reported
@SkyUK @SkyHelpTeam very disappointed and a little angry that you don't want to keep me as a customer after more than a decade, rather than discuss my options I was given a link to a Web page on how to cancel, you've forced my hand, I will start the switch to @virginmedia today
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Dan Almond
(@s17pur) reported
@SkyHelpTeam Hi, I work from home so I've had to leave the premises and work elsewhere. I've had Open Reach out, I've had one of your engineers out. The only advice they give is to try having less devices. I pay for Ultrafast. Removing devices isn't a solution.
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AViDCoaching 🏉
(@Wore4Jumped2) reported
@ek_rugby Flashes of excellence in a litany of errors by all concerned, teams and officials. @SkySports not helping by ending coverage before they interviewed the cause of the most controversy
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Amy Breakwell
(@amy_breakwell) reported
@SkyHelpTeam our broadband has been down since 26 August. Told by your team that Openreach would fix the issue on 2 Sept which has been pushed back each day since. My partner and I both work from home & this is unacceptable. How can I get a definite date that this will be fixed?
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Martyn Smith
(@martyn2910) reported
@SkyHelpTeam I need to contact live chat to discuss my subscription but I can't find the link anywhere online? At work so can't ring? Please help
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Hear_My_Moo
(@Moozlebee) reported
@SkyHelpTeam @skytv I had SkyQ installed recently & the installer told me that I could have Movies added to my package for a free trial month & would be called to see if I wanted to keep it. I didnt want it but agreed as it was free & could cancel… (Contd)
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Zubayr Dawood
(@zubayr_dawood) reported
@SkySports Like u expect the laws of your countries to be respected adhered to you need to do the same in another country or stay ******** at home.
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Tomothy Lowe
(@tomothylowe) reported
@SkyHelpTeam BT insist the broadband outage in our area is not to do with them. Will the issue be rectified soon? Erith, Kent.