Sky Outage Report in Mountain Ash, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Mountain Ash come from postal codes CF45.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Mountain Ash, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Mountain Ash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at Sky
Sky is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Mountain Ash, Rhondda Cynon Taf, Wales
The most recent Sky outage reports came from the following cities: Cefn-coed-y-cymmer, Cardiff, Caerphilly, Merthyr Tydfil, Aberdare, Treharris, Hengoed, Treorchy, Pontypridd, Maesteg, Ferndale, Blackwood, Tonypandy, Mountain Ash and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Caerphilly |
Internet | |
| Caerphilly |
Internet | |
| Cardiff |
Internet | |
| Merthyr Tydfil |
Internet | |
| Cardiff |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Mountain Ash, Wales
Latest outage, problems and issue reports in Mountain Ash and nearby locations:
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam We have had no stop issues with Sky Broadway over the the last few months since the installation of Sky Q - with the lash engineer visit only on Friday - we pay a fortune for a second class service of late !
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Laura-Rose 🏴🏳️🌈
(@laurarose13521) reported
from
Cardiff, Wales
@SkyHelpTeam I know how to pay my bill my issue is with the text to verify the payment it can’t go through because my phone cut off
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Steven Pither
(@StevePither) reported
from
Treorchy, Wales
@SkyHelpTeam can you please confirm if theres an issue with broadband in my area or its specific to my house if I give post code?. It's been on and off all afternoon..
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Big Poppa Nash
(@edg_hx) reported
from
Porth, Wales
@SkyHelpTeam are there still issues in Wales? I’m stuck with no internet trying to work from home
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Stu🐦
(@Teds_Tours27) reported
from
Tonypandy, Wales
@SkyHelpTeam Tried that. Some problem 😔
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Brother Biscuit
(@ThomasBroad1) reported
from
Cardiff, Wales
@jacobwyn29 @SkySports @premierleague Photo fix
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Mikey Roberts 🏴
(@mikeyroberts81) reported
from
Cardiff, Wales
@PollyJames @SkyHelpTeam I live in Cardiff but my Internet seems to be fine, but dad who lives a mile down the road says his isn't working. Hopefully will be fixed soon.
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Mr Idrive
(@IDRIVECYMRU) reported
from
Llantrisant, Wales
@SkyHelpTeam are you having problems in the Llantrisant area (CF72) we have no WiFi
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Barry Webster
(@BarryWebster79) reported
from
Pontypridd, Wales
@SkyHelpTeam yet another Broadband outage. Any update on when it’s likely to be fixed?? You say Cardiff and the South West, but the problem seems to be the whole of South Wales not just Cardiff
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Steven George
(@sgeorge0_1) reported
from
Merthyr Tydfil, Wales
@SkyUK poor customer service.
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam Your test doesn’t show upload speeds which is exactly where the issue is ?
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@SkyHelpTeam They’ve resent the setting but apparently can take 4hrs. So waiting … 3rd issue in as many weeks.
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Steven Pither
(@StevePither) reported
from
Treorchy, Wales
Anyone else's @SkyUK broadband down in the #Rhondda #SouthWales area? @SkyHelpTeam
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Peter Robey
(@peterrobey) reported
from
Risca, Wales
@SkyHelpTeam Help needed please, Sky customer is shocking! I was promised a call from Sky technical support tonight at 7pm - no call! Very disappointed! Still no Broadband since installation of new Ultrafast 1. Just disgraceful!
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Laura-Rose 🏴🏳️🌈
(@laurarose13521) reported
from
Cardiff, Wales
@SkyUK I have a large phone bill. My phone has been cut off so I can’t receive texts or calls. I am trying to pay the bill but the payment won’t go through because the passcode text won’t go through See the problem? HELP
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pip1974
(@pippin_terence) reported
from
Merthyr Tydfil, Wales
@empireofthekop Not only biased , but a terrible commentator "that's more minimum than maximum " he said last night and chuckled to himself for ages absolute garbage . No insight whatsoever #SkySports #Tyler #dogshit
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Steven Pither
(@StevePither) reported
from
Treorchy, Wales
@SkyHelpTeam It said there was an issue earlier, but now no issue, but still no service?
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@SkyHelpTeam your service is getting worse & worse.
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✈TheConcordeSpiritPsychicMedium✈
(@JamesHenryEades) reported
from
Pencoed, Wales
@SkyHelpTeam my broadband is super slow!! I’m paying for sky ultra fast I’m only getting 33.3 Mb per second 😤 I was getting over 100!!
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🏴Claire🏴
(@Dimclem_) reported
from
Cardiff, Wales
@SkyHelpTeam can you tell me why the Apple TV app is not working?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mark 🇬🇧🇺🇦
(@TheBossnME) reported
@drewsnx @SkyHelpTeam Disgraceful Drew. I was going to say that I've never ported a landline number... Not true. I did. Almost 17 years ago. It remained the same. Sky have breached the terms of the contract as far as I can see. Not right.
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gjc
(@dolforganview) reported
@SkyUK absolute bullsxxt! not honoured and not even offered after 14 years as a customer!! total scam and rip off
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Karl
(@ObscureThing77) reported
@jaymccutcheo89 @SkySports no ****, but i'm not the one banging on like i'm some kinda ambassador for spurs. he was a bit part player who was sent out on loan 4 times
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Lacy Shea
(@hmmm8980) reported
@lionahmed87 @SkySports @naleba_napoleon Definitely this wasn't meant for the public, Pancakeswap might fix it soon.
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Julie Shanks
(@julie_shanks) reported
@SkyHelpTeam Hi I rang Sky last night and Peter gave me a good new deal. He also gave me A new Sky Q box free with free installation but I haven’t received any email about it and I can’t see the order on My Sky. Can you help?
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KT3_Villan
(@a_rankin1) reported
Have a season ticket and a subscription to @SkySports @btsport and @PrimeVideo but can’t watch my team tonight because of outdated blackout rules designed to protect 3pm Saturday games and bloody train strikes! Ridiculous Britain (Anyone got a good stream?) #AVFC #UTV
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HollyAHarvey Author
(@HAHarveyAuthor) reported
@SkyHelpTeam hi - my Prime and Disney+ apps don't work on our upstairs Q box but work downstairs. I've turned it off at the wall but this hasn't resolved the issue. What next? Thanks.
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JacJac 🇪🇺🇬🇧🏴
(@JacJac_) reported
@drewsnx @SkyHelpTeam Sky did this to me too. I'd only had it for a few years so wasn't a massive issue for me but that's despicable. They have been charging my parents £160 per month for ages. They don't care what they have to do for money!
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Couscous
(@Couscou27818653) reported
@SkyHelpTeam are you sorting out the TV guide for itv and other channels as missing recordings unless lucky enough to catch on +1 channels but the money we pay out each month should not be experiencing these problems
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Mark Austin
(@Ninja_Sharingan) reported
@SkyUK Been with sky 5 years, but my bill has snuck upto £99 pcm from 84.. garbage Internet speeds and no deals available to retain my custom so I'll be cancelling my entire package this week