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Sky Outage Report in Cefn-coed-y-cymmer, Merthyr Tydfil County Borough, Wales

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Cefn-coed-y-cymmer, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cefn-coed-y-cymmer, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Sky

Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Cefn-coed-y-cymmer, Wales

The most recent Sky outage reports came from the following cities: Blackwood, New Tredegar, Hengoed, Treharris, Pontypridd, Tonypandy, Merthyr Tydfil, Mountain Ash, Porth, Bargoed, and Ferndale.

CityProblem TypeReport Time
Blackwood Internet 13 hours ago
New Tredegar Wi-fi 3 days ago
Hengoed Internet 3 days ago
Blackwood Internet 4 days ago
Treharris Internet 4 days ago
Pontypridd Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Cefn-coed-y-cymmer, Wales

Latest outage, problems and issue reports in Cefn-coed-y-cymmer and nearby locations:

  • sarsjt
    SJT (@sarsjt) reported from Penmaen, Wales

    @SkyUK another awful phone call experience from sky for my parents who are elderly trying to set up sky since March yesterday’s call consisted of a two way conversation in a foreign language with a translator???? An hour later still no sky can someone please advise

  • neilbennett0707
    Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    ******* @SkyUK hub not working again, this daily occurrence @skyhelpteam doesn't half help my complaint with @ofcom

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • SuperSizeRod
    Rhodri Cartwright (@SuperSizeRod) reported from Merthyr Tydfil, Wales

    What a fight! But surely Taylor won that by a mile... @SkySports @EddieHearn @KatieTaylor Parsoon is just running round throwing **** not landing clear shots Who won

  • 7PechodMarwol
    Nicola Bennett(Soal) (@7PechodMarwol) reported from Aberaman, Wales

    @SkyHelpTeam I have sent a message. Really hope you can help with this. It’s very stressful got them

  • sarahtattoo13
    Sarah Harvey (@sarahtattoo13) reported from Abertridwr, Wales

    @SkyUK Hi, I upgraded and activated my free year of discovery+ but everytime I try to use it on my box its says I need to upgrade? Can you help please? 🙏🏼🙏🏼

  • GenghisCANN
    Gareth Alan (@GenghisCANN) reported from Merthyr Tydfil, Wales

    @SkyUK is there am issue with sky broadband this evening? My connection has been rubbish for several hours now!

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • MarkJenkins2977
    mark Jenkins (@MarkJenkins2977) reported from Maesteg, Wales

    When are @SkySports going to tell Martin Tyler “off you ****”. Does this bell shaft know the premier league is already won. Rarely do this but he boils my piss

  • monkwelshfunk
    matt price (@monkwelshfunk) reported from Llanhilleth, Wales

    @fellowsjdf @SkySports ******* right 😂😂 Rip the statues down Don't touch the rugby songs We'd be ****** in Wales We sing songs about Zulu's Wife beating and ******** sheep 👍

  • besley1976
    Louise Watkins (@besley1976) reported from Cefn-coed-y-cymmer, Wales

    @SkyHelpTeam really disappointed with the worse service ever no one can help me on the phone such a disappointment

  • chrisparker3547
    chris parker (@chrisparker3547) reported from Penmaen, Wales

    @SkySports No never

  • KellyPrior7
    Kel7 (@KellyPrior7) reported from Porth, Wales

    @SkyUK is an absolute joke half my channels missing MySky app says book engineer online then says you can’t book online coz I’m not a Skyq customer. Says you can message them. Message them and they are not receiving messages. Phone then they are only helping certain ppl 👎

  • david_batey19
    david (@david_batey19) reported from Mountain Ash, Wales

    @SkySports More bad news

  • ShellEve73
    Michelle Everitt (@ShellEve73) reported from Price Town, Wales

    @SkyHelpTeam is there a problem in Bridgend area no WiFi since around 9pm ? #skybroadband

  • 19dlp85
    Pearce 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@19dlp85) reported from Merthyr Tydfil, Wales

    @alexoliver101 @SkySports In a shite league....Real Madrid & Liverpool backed out of signing him due to his dicky ears. All I’m saying is he never was a £100m player, Chelsea over paid with £50m really

  • lilmiss_annie
    angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    Been with @SkyUK almost 9yrs and this is the first time that an engineer has spoken to me so rudely. He knocks my door and TELLS me that he's cutting me off because I'm stealing from another customer. I EXPLAIED to him I have my own account and dish. He then points to the side

  • lilmiss_annie
    angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    With the dish on it thats mine. I don't get a sorry just a "oh I see" my nephew rang customer services for me as I was still shaking and upset. All they told me to do was fill out a feedback form and that would be the end of it!! I am disgusted and disappointed in @SkyUK

  • PaulSmith83
    Paul Smith (@PaulSmith83) reported from Mountain Ash, Wales

    @SkyHelpTeam can someone help me out please? I am speaking to someone called Aaron who is insisting on not helping me! Paying £42 a month for 2.5mbs broadband. He admits there’s a fault but won’t do anything about it.

  • TylerHewitt123
    Tyler Hewitt🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TylerHewitt123) reported from Porth, Wales

    @SkySports ******* admin get to sleep

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • DanToma85
    Daniel Toma (@DanToma85) reported

    @SkyHelpTeam I'm being completely blocked from talking to your customer support team and denied my rights to cancel my broadband within my cooling off period/broadband guarantee. Can someone please talk to me?!

  • DanToma85
    Daniel Toma (@DanToma85) reported

    @SkyHelpTeam Surely you can check im actually in a queue if i provide the number i called from or my account details? I feel like an idiot sitting here in silence for over an hour now

  • djones1509
    Derek Jones (@djones1509) reported

    @SkyHelpTeam I have sent you a DM, please respond. I'm not an existing customer, nor do I want to join! :)

  • Adam_Silveston
    Adam Silveston - SEO Consultant Hampshire (@Adam_Silveston) reported

    @SkyHelpTeam Thanks for your help. To date this year I've lost 26.5 hours of work time due to the internet being down and counting. Could you please be advise on the complaints and compensation process?

  • TheCaleyMafia
    Jamie McDonald (@TheCaleyMafia) reported

    @Ryanclifford11 That's no gonna happen as @SkySports is *** T.V in disguise. That's why as a Celtic fan I've never, and will never subscribe.

  • Adam_Silveston
    Adam Silveston - SEO Consultant Hampshire (@Adam_Silveston) reported

    @SkyHelpTeam Thanks for your help. I am not looking for loss of earnings, but rather compensation for a service which keeps failing. I have been with Sky for nine years, but will have to file a complaint based on this year alone.

  • scott4_g
    Gary (@scott4_g) reported

    @SkySports To be honest I’m not vaguely interested in what the soccer special team are saying!! What have any of them ever done!! Worst panel ever!!

  • Sarahlraynsford
    Sarah Raynsford (@Sarahlraynsford) reported

    @SkyHelpTeam no Sky mobile service in Lowestoft atm, can you advise if there's an issue? Has been like it all morning at least. Ta

  • M1983Walker
    WalkerM1983 (@M1983Walker) reported

    @SkySports Cancel it

  • Scott011121
    Scott Dempsey (@Scott011121) reported

    @SkySports But you had no issue with the disallowed Celtic goal at Tynecastle?