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Sky Outage Report in Cefn-coed-y-cymmer, Merthyr Tydfil County Borough, Wales

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Cefn-coed-y-cymmer, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cefn-coed-y-cymmer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Cefn-coed-y-cymmer, Merthyr Tydfil County Borough, Wales 12/28/2025 09:25

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cefn-coed-y-cymmer, Merthyr Tydfil County Borough, Wales

The most recent Sky outage reports came from the following cities: Aberdare, Pontypridd, Merthyr Tydfil, Blackwood, Porth, Tonypandy, Treorchy, Abertillery, Hengoed, Bargoed, Cefn-coed-y-cymmer, Treharris, Maesteg and Ferndale.

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City Problem Type Report Time
United KingdomPontypridd Internet
United KingdomMerthyr Tydfil Internet
United KingdomBlackwood Internet
United KingdomBlackwood Internet
United KingdomPorth Internet
United KingdomTonypandy TV

Community Discussion

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Sky Issues Reports Near Cefn-coed-y-cymmer, Wales

Latest outage, problems and issue reports in Cefn-coed-y-cymmer and nearby locations:

  • Joetprosser Joe T. Prosser (@Joetprosser) reported from Llanhilleth, Wales

    @Deaconboy666 @SkyUK @BT Yeah honestly man that new router hasn't done shit. Changes the 5GHz to a stronger channel but the 5 on it is wack anyway. Also if you notice it is just bad on a daily basis anyway like I could start out at 23 down and it would work its way down to 12... Not good.

  • gazzaboyo WelshGaz75 (@gazzaboyo) reported from Treorchy, Wales

    Never a good experience with @SkyUK locked my account 10 days ago and still getting piss poor customer service!!!

  • suzyb443 Suzanne Burrows (@suzyb443) reported from Mountain Ash, Wales

    @SkyHelpTeam @SkyUK ok, so I want the wifi guarantee, we have fibre max. You sent my husband links and shit but we got nowhere, now, can you tell me what we need to actually get wifi guarantee, at the moment, we are lucky to get it upstairs!!!

  • StevePither Steven Pither (@StevePither) reported from Treorchy, Wales

    @AshPrice2017 The service from @SkyUK has been good over the last 10 years, but it’s the cost that’s the killer. Unless your a ‘new’ customer then 💷💷💷

  • Joetprosser Joe T. Prosser (@Joetprosser) reported from Llanhilleth, Wales

    @SkyHelpTeam It's okay. You're doing your best. Customer service is awesome, just inconsistent connections and the fact I've had an engineer out 2x in 2 months is dramatic haha.

  • gavalar83 Gavin Murphy⚽️️👹 🇾🇪 (@gavalar83) reported from Merthyr Tydfil, Wales

    @SkyHelpTeam can you help me access an old sky email address please

  • antycher Anthony Pugh (@antycher) reported from Mountain Ash, Wales

    @SkyHelpTeam @SkyUK Hi ive done a sky swap but I cant find the order number to claim my free galaxy buds. Help!

  • DaioGoddard David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @SkyHelpTeam @glennerboy Good luck getting any support from this lot #Jokers

  • Matthw_Thompson Matthew Thompson (@Matthw_Thompson) reported from Blackwood, Wales

    Surly there must’ve been some money down at a bookies to be DQ’d by biting #PriceAli #Boxing #SkySports

  • NCRobo Neil C Robo🏴󠁧󠁢󠁷󠁬󠁳󠁿📷 (@NCRobo) reported from Ebbw Vale, Wales

    Hey @SkySports WTF is go ng on with the #redbutton 😡😡🤡🤡 loads of usual shite games on apart from ours!!!! @LUFC

  • gazzaboyo WelshGaz75 (@gazzaboyo) reported from Treorchy, Wales

    @andy_alloyd4 @SkyUK It is mate, the customer service is non existent aswell. They need to sort out their training as most of them were clueless.

  • gazzaboyo WelshGaz75 (@gazzaboyo) reported from Treorchy, Wales

    @KathyW1973 @SkyUK Not had any emails for 10 days, they say we need to update our password. Can’t do it online so when we ring them they say our phone/tablet/laptop is the problem. Not getting anywhere!! They’ve always been a shoddy company!

  • geraint9918 Geraint Williams (@geraint9918) reported from Maesteg, Wales

    @SkyHelpTeam are you able to provide support, broadband fine but no phone line. Dead, no dial tone and tried another phone etc etc.

  • louisem82640379 lou mack (@louisem82640379) reported from Merthyr Tydfil, Wales

    @SkyHelpTeam hi I’ve taken Netflix out with you but I can’t login can someone help please

  • efwolf359 alan edwards (@efwolf359) reported from Merthyr Tydfil, Wales

    @SkyHelpTeam think it’s perfectly ok to make a customer wait three weeks for an engineer to visit to fix a totally dead skyQ system

  • KatyElphaba Katy Evans (@KatyElphaba) reported from Porth, Wales

    Shocking service from @SkyUK - I find an offer that says ends in 7 minutes - I call the number linked and it says that department is closed. Call back before 8pm. It’s 7.52pm. Thanks sky what a pile of ****.

  • sue_stowell Sue Stowell (@sue_stowell) reported from Machen, Wales

    @SkyHelpTeam Hi The Sky Q voice control has stopped working today. I’ve reset the remote, rebooted the sky box & reset the Internet. Still nothing. Tried my upstairs sky box & the same. Can you confirm if there is a problem. Thanks

  • LeightonBaller Leighton Baller (@LeightonBaller) reported from Penywaun, Wales

    Cheers @SkyUK for ruining your app. Bloody stupid. I’m beginning to hate sky. I think I’ll check out @virginmedia instead

  • vaynorboy Lynn Thomas (@vaynorboy) reported from Cefn-coed-y-cymmer, Wales

    @Bowfinger1 @DavidJonesSky @SkySports Both sides didn’t have a clue! Two poor sides who gave the ball away too often!

  • sootyday Robert Day (@sootyday) reported from Blaengwynfi, Wales

    @SkyHelpTeam No I’ll just cancel without notice like you give me 😊

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • SarahBradders73 Sarah Bradbury (@SarahBradders73) reported

    @Babs101053 @SkyHelpTeam Thanks ***, absolutely ridiculous under the current circumstances, all they've been doing all day is telling people it's their router, seen about 15 people on Facebook been told that nonsense, when it was obvious it was a bigger issue x

  • SteveC71 Steve Cronin (@SteveC71) reported

    @SkyHelpTeam I've been having intermittent and slow connection for over 3 days, when am likely to receive the service I'm paying for in North Lanarkshire?

  • distur3d Distur3d (@distur3d) reported

    @SkyHelpTeam hi, why don't I have any email service please S64 area

  • mjmatthews Mark (@mjmatthews) reported

    @SkyHelpTeam The service status page just says 'No known issues in your area' though. I'm burning through my mobile data at a rapid pace to try and do my job.

  • akrba2 PKE (@akrba2) reported

    @SkyUK been trying for 3 days to cancel engineer! 40 minutes wait to be cut off this is a joke

  • GSMHolliman Greg Holliman (@GSMHolliman) reported

    @SkyHelpTeam I do not have the luxury of waiting an hour for someone to answer. Can they not please call me? Been a customer for 20 years, have multiple mini boxes and mobile phones with you. There should be better service advising broadband issues

  • nathaniel2510 Nathaniel Banks (@nathaniel2510) reported

    @SkyUK I know times are hard but trying to get to speak to anyone from customer services requires a medal in itself. No options online anymore, 40 minutes getting the automated phone system to listen and try to get me through to someone... and then another 45 minute wait to come

  • R_H_Lead Right Hand Lead (@R_H_Lead) reported

    @MartinScullion8 @petebeckett1 @SkySports Michael Jordan was great because he was great at basketball. That’s all there is to it. He was average at best at baseball. And if anything yes, it only damaged his basketball legacy as he came back halfway though a season and bombed. Sucks to be proved wrong by a bot I guess

  • nathaniel2510 Nathaniel Banks (@nathaniel2510) reported

    @SkyHelpTeam Yes. Latest was this morning where I got a ‘warning’ after it had just gone down again. But no options to do anything. It’s been going on that long that it has become normal but we can barely work from home with it especially teaching

  • gw17090320 Guto Llyr Williams (@gw17090320) reported

    @SkyHelpTeam WiFi down in Llanrug in North Wales. Sort it out asap!!