Sky Outage Report in Cefn-coed-y-cymmer, Merthyr Tydfil County Borough, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Cefn-coed-y-cymmer, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cefn-coed-y-cymmer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 01: Problems at Sky
Sky is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Cefn-coed-y-cymmer, Merthyr Tydfil County Borough, Wales
The most recent Sky outage reports came from the following cities: Porth, Hengoed, Pontypridd, Bargoed, Cefn-coed-y-cymmer, Merthyr Tydfil, Aberdare, Treharris, Treorchy, Maesteg, Ferndale, Blackwood, Tonypandy, Mountain Ash and Tredegar.
| City | Problem Type | Report Time |
|---|---|---|
 Porth |
Internet | |
| Hengoed |
Wi-fi | |
| Pontypridd |
Phone | |
| Porth |
Internet | |
| Hengoed |
TV | |
| Bargoed |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Cefn-coed-y-cymmer, Wales
Latest outage, problems and issue reports in Cefn-coed-y-cymmer and nearby locations:
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T 🐟
(@_TF93) reported
from
Pontypridd, Wales
Your internet is ******* shit @SkyHelpTeam
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Craig Barlow
(@TravelCraig) reported
from
Pont Sticill, Wales
3 months 8 engineers and over 75 calls to @SkyHelpTeam was promised faithfully a call back to resolve the issue before 6pm today. Guess what no call back.
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Craig Barlow
(@TravelCraig) reported
from
Merthyr Tydfil, Wales
Trying to get @SkyUK @SkyHelpTeam to help with an existing complaint is impossible.
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Phil Lewis
(@philinmerthyr) reported
from
Cefn-coed-y-cymmer, Wales
@SkyHelpTeam my Sky Q box keeps losing the internet connection. I’ve followed all the online advice and our internet Wi-fi signal is strong. Tried changing the router channel but still happening. Makes using Skytv, app and mini box impossible. Help please. #frustrating
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T 🐟
(@_TF93) reported
from
Pontypridd, Wales
Now is not the time for your internet to be shit lads @SkyHelpTeam
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donna powell
(@donnalpowell) reported
from
Cefn Fforest, Wales
@SkyHelpTeam I’m sorry but this response is absolutely no use at all! I’m going into a 3rd week of paying for a service I cannot use - and have tried literally hundreds of times online and by phone to try and pause my Sky Sports package which I pay you an absolute fortune for. Please help!!
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chris parker
(@chrisparker3547) reported
from
Penmaen, Wales
@SkySports No never
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matt price
(@monkwelshfunk) reported
from
Llanhilleth, Wales
@fellowsjdf @SkySports ******* right 😂😂 Rip the statues down Don't touch the rugby songs We'd be ****** in Wales We sing songs about Zulu's Wife beating and ******** sheep 👍
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@SkyHelpTeam hello, can you please DM to discuss a billing issue as your call wait times are too long
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WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
@rdgmartin @SkySports It’s more like Sky news lately. Awful.
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Stu
(@P__TheLetter) reported
from
Bargoed, Wales
@SkyHelpTeam Trying to claim a refer a friend reward for my mother. Been told she’d have it several times, hasn’t arrived. Spent 2 hours on your messenger chat to now be told it will take another 15 days! 0/10 for customer service, really awful.
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Kel7
(@KellyPrior7) reported
from
Porth, Wales
@SkyUK is an absolute joke half my channels missing MySky app says book engineer online then says you can’t book online coz I’m not a Skyq customer. Says you can message them. Message them and they are not receiving messages. Phone then they are only helping certain ppl 👎
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andrew king
(@kingyaka) reported
from
Maesteg, Wales
@AshleyColston @tomlmorgan146 @SkySports I’d try it twice miss badly then get bored and sit back down😂😂to much effort and dedication for me
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WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
@rdgmartin @SkySports They won’t though.... quite happy to chat shit all day.
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Stu
(@P__TheLetter) reported
from
Bargoed, Wales
Trying to claim a reward off @SkyTV 😡 @SkyHelpTeam Why is it so difficult to communicate with your messaging service!! I’m sick of tired and waiting now. Your customer service is awful!
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Craig Barlow
(@TravelCraig) reported
from
Merthyr Tydfil, Wales
@SkyHelpTeam Apparently, it's not a service you offer as you have told me in various DM.
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@NStanton0405 @SkySports Thick as shit
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✨ANDREW✨ 🏴💜💙🦁
(@Villa19UTV) reported
from
Rhymney, Wales
@avfcalun @SkySportsPL @SkyFootball @SkySports @AVFCOfficial Yep wouldn’t of been all that bad even if it was 12pm kick off but 4.30 wat a horrible time 😏
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ChristianHyde_2
(@Dognz) reported
from
Abercarn, Wales
@SkyHelpTeam why am I receiving emails from you with regards to " Important changes to your Sky subscription" when I've not been a customer of yours for over 3 years, think you need to check your GDPR #compensation
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Gareth Evans
(@Gevans1980) reported
from
Penmaen, Wales
@Jamiexxs here you go. Don't cancel @SkySports Just yet 😂😂 @ScottCosgrave @RQ1927 @dai_sam65 @GwynneRichards
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Danielle✨Holdsworth
(@dsa0905) reported
@SkyHelpTeam anyone there I need some help
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Gert-Jan Roeleveld
(@gjroeleveld) reported
@SkyHelpTeam Reported on: 24 Mar 2021 06:02 AM AF-IE-1175689582 - Fibre Broadband Problems in your area. .. That’s all it says. No update since 06:02 am. Actual outage is from just after midnight, so 18 hours down and one vague none saying message..
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Kirsty Learmonth
(@kl7582) reported
from
Glasgow, Scotland
@skytv had sky installed for 1 week dish has moved no engineer appointment until April 12th better hope it doesn’t move & hit someone shocking service #skyissues #skyuk 🆘
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ben allinson
(@benjimima) reported
@SkyHelpTeam So, like a Christmas miracle, I got a text saying I’m good to go - only still no intenet. Router’s power is green, wifi is green but no light at all for the internet. So is it the physical connection of my line or the creation of the virtual network where this has broken down?
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richard wilmot
(@dubbsie17) reported
@dicko_33 @SkyUK @SkyHelpTeam I’ve never had an issue before. Always sorted me out a deal. Maybe caught them on a bad day. Did seem strange tho that nothing could be done. Maybe got through to the wrong dept. Certainly didn’t feel like a customer of 20 years that’s for sure...
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Amy
(@AmyNeave_) reported
@SkyHelpTeam is there any issues in Dundee/Angus? We’ve had no wifi all day and when phoned they weren’t helpful! Can’t get an engineer out for 10 days which is ridiculous
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JitteryPinger
(@JitteryPinger) reported
@SkyHelpTeam Need to get support staff the forums to keep an eye on issues, there is a thread for this issue so its more widespread than one customer, but after 2 months of suffering this issue and @virginmedia customers also having same issues @FOXtvUK need to sort it out.
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Amy
(@AmyNeave_) reported
@SkyHelpTeam Ongoing issues with sky for over a year now and they still haven’t been fixed! I appreciate your replies however I am very disappointed
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numbers don't lie
(@clonelius1) reported
@barnetbastard @SkyHelpTeam Fix up @SkyUK
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Ali Vickers
(@vickerscrisps) reported
@SkyHelpTeam I already have and was told to speak to open reach , Why can’t sky deal with my complaint ? #poorcustomerservice