Sky Outage Report in Cefn-coed-y-cymmer, Merthyr Tydfil County Borough, Wales
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Cefn-coed-y-cymmer, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cefn-coed-y-cymmer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Cefn-coed-y-cymmer, Merthyr Tydfil County Borough, Wales
The most recent Sky outage reports came from the following cities: Treharris, Tonypandy, Hengoed, Pontypridd, Blackwood, Ynysddu, Ferndale, Treorchy, Maesteg, Aberdare, Mountain Ash, Merthyr Tydfil, Porth and Abertillery.
| City | Problem Type | Report Time |
|---|---|---|
 Treharris |
Internet | |
| Tonypandy |
||
| Hengoed |
Wi-fi | |
| Pontypridd |
Total Blackout | |
| Blackwood |
Internet | |
| Hengoed |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Cefn-coed-y-cymmer, Wales
Latest outage, problems and issue reports in Cefn-coed-y-cymmer and nearby locations:
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Lynn Thomas
(@vaynorboy) reported
from
Cefn-coed-y-cymmer, Wales
@Bowfinger1 @DavidJonesSky @SkySports Both sides didn’t have a clue! Two poor sides who gave the ball away too often!
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WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
@KathyW1973 @SkyUK Not had any emails for 10 days, they say we need to update our password. Can’t do it online so when we ring them they say our phone/tablet/laptop is the problem. Not getting anywhere!! They’ve always been a shoddy company!
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Gavin Murphy⚽️️👹 🇾🇪
(@gavalar83) reported
from
Merthyr Tydfil, Wales
@SkyHelpTeam can you help me access an old sky email address please
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WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
Never a good experience with @SkyUK locked my account 10 days ago and still getting piss poor customer service!!!
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alan edwards
(@efwolf359) reported
from
Merthyr Tydfil, Wales
@SkyHelpTeam think it’s perfectly ok to make a customer wait three weeks for an engineer to visit to fix a totally dead skyQ system
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🎯🎯robert morgan
(@robertm72589070) reported
from
Abertridwr, Wales
@BBC and @SkyUK Your vile and bias attack on Jeremy Corbyn and the @UKLabour. Will come bk to bite you on your arse. I'm not going to pay your licence fee anymore for your spewing of lies. And I'm going to cancel my subscription to the other bias shit. Good day
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WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
@andy_alloyd4 @SkyUK It is mate, the customer service is non existent aswell. They need to sort out their training as most of them were clueless.
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@SkyHelpTeam @glennerboy Good luck getting any support from this lot #Jokers
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Joe T. Prosser
(@Joetprosser) reported
from
Llanhilleth, Wales
@Deaconboy666 @SkyUK @BT Yeah honestly man that new router hasn't done shit. Changes the 5GHz to a stronger channel but the 5 on it is wack anyway. Also if you notice it is just bad on a daily basis anyway like I could start out at 23 down and it would work its way down to 12... Not good.
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Sue Stowell
(@sue_stowell) reported
from
Machen, Wales
@SkyHelpTeam Hi The Sky Q voice control has stopped working today. I’ve reset the remote, rebooted the sky box & reset the Internet. Still nothing. Tried my upstairs sky box & the same. Can you confirm if there is a problem. Thanks
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Leighton Baller
(@LeightonBaller) reported
from
Penywaun, Wales
Cheers @SkyUK for ruining your app. Bloody stupid. I’m beginning to hate sky. I think I’ll check out @virginmedia instead
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Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@SkyHelpTeam need your help asap I've already sent a dm
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Suzanne Burrows
(@suzyb443) reported
from
Mountain Ash, Wales
@SkyHelpTeam @SkyUK ok, so I want the wifi guarantee, we have fibre max. You sent my husband links and shit but we got nowhere, now, can you tell me what we need to actually get wifi guarantee, at the moment, we are lucky to get it upstairs!!!
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Melinda Hawthorne
(@finnfrenz) reported
from
Bargoed, Wales
@SkyHelpTeam problems with internet access CF46 which is near Cardiff. Some sites ok others unreachable. Rebooted router and device but no difference.
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Geraint Williams
(@geraint9918) reported
from
Maesteg, Wales
@SkyHelpTeam are you able to provide support, broadband fine but no phone line. Dead, no dial tone and tried another phone etc etc.
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lou mack
(@louisem82640379) reported
from
Merthyr Tydfil, Wales
@SkyHelpTeam hi I’ve taken Netflix out with you but I can’t login can someone help please
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Leighton Baller
(@LeightonBaller) reported
from
Penywaun, Wales
@SkyHelpTeam @SkyUK @virginmedia Load of crap. Removed a good application and replaced it with utter crap. Nice move Sky.
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Joe T. Prosser
(@Joetprosser) reported
from
Llanhilleth, Wales
@SkyHelpTeam It's okay. You're doing your best. Customer service is awesome, just inconsistent connections and the fact I've had an engineer out 2x in 2 months is dramatic haha.
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Neil C Robo🏴📷
(@NCRobo) reported
from
Ebbw Vale, Wales
Hey @SkySports WTF is go ng on with the #redbutton 😡😡🤡🤡 loads of usual shite games on apart from ours!!!! @LUFC
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Anthony Pugh
(@antycher) reported
from
Mountain Ash, Wales
@SkyHelpTeam @SkyUK Hi ive done a sky swap but I cant find the order number to claim my free galaxy buds. Help!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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nic lewis
(@nic1961lewis) reported
@SkyHelpTeam No I won't as that will cost me £120 to cancel. You need to sort my refund and cancel bt sports with you. As I was lied to by your operative at the start of all this
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Brian Gaud
(@zacbusner) reported
@SkyHelpTeam You have until midday to call back. And it had better be a manager with a resolution that isn't insultingly low - although I don't have high hopes given how utterly useless you have been so far. 2
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julie Irwin,
(@julieirwin22) reported
@SkyHelpTeam lost all signal due to a "technical fault" any ideas??
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Ellie Rose
(@Elliercowell) reported
Why is @SkyHelpTeam so ****! Updated my sky package to cut down on price.. But yet on my bill they’ve charged me DOUBLE?! Plus £40 of admin fees? Is this some kind of SICK JOKE? They said I would receive a refund.. 15 days ago.. still waiting. Off I go 2 virgin👋🏼
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Diane O'Connor
(@dicon121081) reported
@SkyHelpTeam every single day this week broadband has gone down during the day. I know you say this is @bt_uk doing work but this is #Ridiculous! Funny that it is off all day but comes on around 1am until 9.30am. #cantwork
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Craig Brogan
(@Cudge86) reported
@SkyHelpTeam Hi, I’m trying to roll data from my piggy bank but it is not adding to the SIM. The balance in the piggybank has reduced. Is there a systems issue?
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Copper Moon
(@CopperMoon5) reported
@SkyUK customer service shambolic. Fobbing off elderly customers and no offer of help #shitservice #skyiscrap #skyuk
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nic lewis
(@nic1961lewis) reported
@SkyHelpTeam No I won't as that will cost me £120 to cance. You need to sort my refund and cancel bt sports with you. As I was oued to by your operative at the start of all this
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Mark Germani
(@Mark_Germani) reported
@SkyHelpTeam @LeonWoodley3 "Amazing response" excuse again. Are you simply trying anger us with that cut and paste reply? Customer for over 20 years but that could change. #Paramountfail
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Jon H
(@jonh64) reported
from
Garston, England
@SkyHelpTeam seems to be working now. maybe it was just a glitch all day yesterday and last night with so many people signing up. thanks for your help anyway.