Sky Outage Report in Cefn-coed-y-cymmer, Merthyr Tydfil County Borough, Wales
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Cefn-coed-y-cymmer, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cefn-coed-y-cymmer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (46%)
-
TV (31%)
-
Wi-fi (12%)
-
Total Blackout (5%)
-
Phone (3%)
-
E-mail (2%)
Live Outage Map Near Cefn-coed-y-cymmer, Merthyr Tydfil County Borough, Wales
The most recent Sky outage reports came from the following cities: Mountain Ash, Porth, Blackwood, Pontypridd, Hengoed, Bargoed, Ferndale, Merthyr Tydfil, Tonypandy, Treharris, Ynysddu, Treorchy, Maesteg and Aberdare.
| City | Problem Type | Report Time |
|---|---|---|
 Mountain Ash |
Internet | |
| Porth |
Internet | |
| Blackwood |
Wi-fi | |
| Pontypridd |
TV | |
| Hengoed |
TV | |
| Pontypridd |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Cefn-coed-y-cymmer, Wales
Latest outage, problems and issue reports in Cefn-coed-y-cymmer and nearby locations:
-
Leighton Baller
(@LeightonBaller) reported
from
Penywaun, Wales
Cheers @SkyUK for ruining your app. Bloody stupid. I’m beginning to hate sky. I think I’ll check out @virginmedia instead
-
Joe T. Prosser
(@Joetprosser) reported
from
Llanhilleth, Wales
@Deaconboy666 @SkyUK @BT Yeah honestly man that new router hasn't done shit. Changes the 5GHz to a stronger channel but the 5 on it is wack anyway. Also if you notice it is just bad on a daily basis anyway like I could start out at 23 down and it would work its way down to 12... Not good.
-
David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@SkyHelpTeam @glennerboy Good luck getting any support from this lot #Jokers
-
Suzanne Burrows
(@suzyb443) reported
from
Mountain Ash, Wales
@SkyHelpTeam @SkyUK ok, so I want the wifi guarantee, we have fibre max. You sent my husband links and shit but we got nowhere, now, can you tell me what we need to actually get wifi guarantee, at the moment, we are lucky to get it upstairs!!!
-
WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
@andy_alloyd4 @SkyUK It is mate, the customer service is non existent aswell. They need to sort out their training as most of them were clueless.
-
Katy Evans
(@KatyElphaba) reported
from
Porth, Wales
Shocking service from @SkyUK - I find an offer that says ends in 7 minutes - I call the number linked and it says that department is closed. Call back before 8pm. It’s 7.52pm. Thanks sky what a pile of ****.
-
Robert Day
(@sootyday) reported
from
Blaengwynfi, Wales
@SkyHelpTeam No I’ll just cancel without notice like you give me 😊
-
lou mack
(@louisem82640379) reported
from
Merthyr Tydfil, Wales
@SkyHelpTeam hi I’ve taken Netflix out with you but I can’t login can someone help please
-
WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
@KathyW1973 @SkyUK Not had any emails for 10 days, they say we need to update our password. Can’t do it online so when we ring them they say our phone/tablet/laptop is the problem. Not getting anywhere!! They’ve always been a shoddy company!
-
Joe T. Prosser
(@Joetprosser) reported
from
Llanhilleth, Wales
@SkyHelpTeam It's okay. You're doing your best. Customer service is awesome, just inconsistent connections and the fact I've had an engineer out 2x in 2 months is dramatic haha.
-
Geraint Williams
(@geraint9918) reported
from
Maesteg, Wales
@SkyHelpTeam are you able to provide support, broadband fine but no phone line. Dead, no dial tone and tried another phone etc etc.
-
WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
Never a good experience with @SkyUK locked my account 10 days ago and still getting piss poor customer service!!!
-
Lynn Thomas
(@vaynorboy) reported
from
Cefn-coed-y-cymmer, Wales
@Bowfinger1 @DavidJonesSky @SkySports Both sides didn’t have a clue! Two poor sides who gave the ball away too often!
-
Neil C Robo🏴📷
(@NCRobo) reported
from
Ebbw Vale, Wales
Hey @SkySports WTF is go ng on with the #redbutton 😡😡🤡🤡 loads of usual shite games on apart from ours!!!! @LUFC
-
alan edwards
(@efwolf359) reported
from
Merthyr Tydfil, Wales
@SkyHelpTeam think it’s perfectly ok to make a customer wait three weeks for an engineer to visit to fix a totally dead skyQ system
-
Sue Stowell
(@sue_stowell) reported
from
Machen, Wales
@SkyHelpTeam Hi The Sky Q voice control has stopped working today. I’ve reset the remote, rebooted the sky box & reset the Internet. Still nothing. Tried my upstairs sky box & the same. Can you confirm if there is a problem. Thanks
-
Gavin Murphy⚽️️👹 🇾🇪
(@gavalar83) reported
from
Merthyr Tydfil, Wales
@SkyHelpTeam can you help me access an old sky email address please
-
Steven Pither
(@StevePither) reported
from
Treorchy, Wales
@AshPrice2017 The service from @SkyUK has been good over the last 10 years, but it’s the cost that’s the killer. Unless your a ‘new’ customer then 💷💷💷
-
Anthony Pugh
(@antycher) reported
from
Mountain Ash, Wales
@SkyHelpTeam @SkyUK Hi ive done a sky swap but I cant find the order number to claim my free galaxy buds. Help!
-
Leighton Baller
(@LeightonBaller) reported
from
Penywaun, Wales
@SkyHelpTeam @SkyUK @virginmedia Load of crap. Removed a good application and replaced it with utter crap. Nice move Sky.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
katie farrell
(@katiefa56787965) reported
@SkyHelpTeam Sent a reply on messenger you need to sort my issue sky 1 not happy costumer
-
Michael Barnes
(@MaidenF1) reported
If anything @SkyUK should be giving me a discount because there’s **** all on worth watching 90% of the time
-
katie farrell
(@katiefa56787965) reported
@SkyHelpTeam When will i get help then
-
Vicki Millicent
(@VickiM42) reported
@SkyHelpTeam So you can’t help then? and after an hour on the phone you expect me to call back AGAIN?! and sit on hold for 10-15 mins AGAIN?
-
Dr Christine WearAfuckinMask Beavers💎
(@XtalGrrl) reported
Well done @SkyHelpTeam you are making me long for Comcast Xfinity customer support. My router is dying, I need to reboot it every day, but sure, tell me how fast the connection is to it?? It doesn't matter if I can't use the internet!!!!
-
Dr Christine WearAfuckinMask Beavers💎
(@XtalGrrl) reported
@SkyHelpTeam I have been through the troubleshooter, which has no avenue to further support after the "everything's fine with your connection" page. As I am working from home, I don't really have the time to fart around with a system that doesn't seem to record outages.
-
Andy Fountain
(@founts68) reported
@SkyHelpTeam Yes existing customer. Wanted to upgrade to Sky Q but would loose legacy F1 channel. No where online does it allow me to choose to keep it or sign up to chanel again. In some of the deals area it has sky signature and sky sports for 43. Only upgrade available is 41.90 without F1
-
Old Millennial
(@Roxy_Hart) reported
Turns out that @SkyUK Sky mobile doesn't support some unsubscribe services via text or the 7726 reporting of spam texts. So that's pretty damn rubbish
-
Chris Storey
(@ChrisRFW) reported
I was warned that @SkyUK were a nightmare when you got out of your tv and broadband welcome deal. Utter joke and dreadful customer service. Looks like I'm heading back to @virginmedia
-
Andy White
(@StickynBlue) reported
@SkyHelpTeam I spoke to CS last night after the internet was down for a couple of hours. He arranged for an engineer to attend tomorrow. Now I can see this was an issue affecting multiple users, has now been resolved and not unique to me, can you please cancel the engineer visit tomorrow?