Sky Outage Report in Cefn-coed-y-cymmer, Merthyr Tydfil County Borough, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Cefn-coed-y-cymmer, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cefn-coed-y-cymmer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at Sky
Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Cefn-coed-y-cymmer, Merthyr Tydfil County Borough, Wales
The most recent Sky outage reports came from the following cities: Ynysddu, Treharris, Hengoed, Blackwood, Ferndale, Treorchy, Maesteg, Aberdare, Mountain Ash, Pontypridd, Merthyr Tydfil, Porth, Tonypandy, Abertillery and Bargoed.
| City | Problem Type | Report Time |
|---|---|---|
 Ynysddu |
Wi-fi | |
| Treharris |
Total Blackout | |
| Hengoed |
Internet | |
| Treharris |
Internet | |
| Treharris |
Wi-fi | |
| Treharris |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Cefn-coed-y-cymmer, Wales
Latest outage, problems and issue reports in Cefn-coed-y-cymmer and nearby locations:
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donna powell
(@donnalpowell) reported
from
Cefn Fforest, Wales
@SkyHelpTeam I’m sorry but this response is absolutely no use at all! I’m going into a 3rd week of paying for a service I cannot use - and have tried literally hundreds of times online and by phone to try and pause my Sky Sports package which I pay you an absolute fortune for. Please help!!
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Kel7
(@KellyPrior7) reported
from
Porth, Wales
@SkyUK is an absolute joke half my channels missing MySky app says book engineer online then says you can’t book online coz I’m not a Skyq customer. Says you can message them. Message them and they are not receiving messages. Phone then they are only helping certain ppl 👎
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@NStanton0405 @SkySports Thick as shit
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Phil Lewis
(@philinmerthyr) reported
from
Cefn-coed-y-cymmer, Wales
@SkyHelpTeam my Sky Q box keeps losing the internet connection. I’ve followed all the online advice and our internet Wi-fi signal is strong. Tried changing the router channel but still happening. Makes using Skytv, app and mini box impossible. Help please. #frustrating
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Craig Barlow
(@TravelCraig) reported
from
Merthyr Tydfil, Wales
@SkyHelpTeam Apparently, it's not a service you offer as you have told me in various DM.
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ChristianHyde_2
(@Dognz) reported
from
Abercarn, Wales
@SkyHelpTeam why am I receiving emails from you with regards to " Important changes to your Sky subscription" when I've not been a customer of yours for over 3 years, think you need to check your GDPR #compensation
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Craig Barlow
(@TravelCraig) reported
from
Merthyr Tydfil, Wales
Trying to get @SkyUK @SkyHelpTeam to help with an existing complaint is impossible.
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WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
@rdgmartin @SkySports They won’t though.... quite happy to chat shit all day.
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@SkyHelpTeam hello, can you please DM to discuss a billing issue as your call wait times are too long
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matt price
(@monkwelshfunk) reported
from
Llanhilleth, Wales
@fellowsjdf @SkySports ******* right 😂😂 Rip the statues down Don't touch the rugby songs We'd be ****** in Wales We sing songs about Zulu's Wife beating and ******** sheep 👍
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Stu
(@P__TheLetter) reported
from
Bargoed, Wales
Trying to claim a reward off @SkyTV 😡 @SkyHelpTeam Why is it so difficult to communicate with your messaging service!! I’m sick of tired and waiting now. Your customer service is awful!
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chris parker
(@chrisparker3547) reported
from
Penmaen, Wales
@SkySports No never
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Craig Barlow
(@TravelCraig) reported
from
Pont Sticill, Wales
3 months 8 engineers and over 75 calls to @SkyHelpTeam was promised faithfully a call back to resolve the issue before 6pm today. Guess what no call back.
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Gareth Evans
(@Gevans1980) reported
from
Penmaen, Wales
@Jamiexxs here you go. Don't cancel @SkySports Just yet 😂😂 @ScottCosgrave @RQ1927 @dai_sam65 @GwynneRichards
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T 🐟
(@_TF93) reported
from
Pontypridd, Wales
Now is not the time for your internet to be shit lads @SkyHelpTeam
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andrew king
(@kingyaka) reported
from
Maesteg, Wales
@AshleyColston @tomlmorgan146 @SkySports I’d try it twice miss badly then get bored and sit back down😂😂to much effort and dedication for me
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WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
@rdgmartin @SkySports It’s more like Sky news lately. Awful.
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Stu
(@P__TheLetter) reported
from
Bargoed, Wales
@SkyHelpTeam Trying to claim a refer a friend reward for my mother. Been told she’d have it several times, hasn’t arrived. Spent 2 hours on your messenger chat to now be told it will take another 15 days! 0/10 for customer service, really awful.
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T 🐟
(@_TF93) reported
from
Pontypridd, Wales
Your internet is ******* shit @SkyHelpTeam
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✨ANDREW✨ 🏴💜💙🦁
(@Villa19UTV) reported
from
Rhymney, Wales
@avfcalun @SkySportsPL @SkyFootball @SkySports @AVFCOfficial Yep wouldn’t of been all that bad even if it was 12pm kick off but 4.30 wat a horrible time 😏
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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jen🧜🏽♀️🦕🦩🤓❤️
(@QuirkyBirdX) reported
@SkyHelpTeam No i set it on the box and just checked it on the app. It’s not the first time it’s failed on me. You really need to sort out the sky q offering. It’s a horrible customer experience - I miss sky plus so much
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DB Boxing
(@DBBoxing1) reported
@pdtalbot @SkySports It happens every year, the numbers are not dissimilar to the last few years. Even players without any vaccination are being dragged into it. Having Covid won’t help your heart either.
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Dan Wright
(@wright_1980) reported
@SkyHelpTeam If I try to connect using Wi-Fi it doesn’t show anything. I’ve tried all the usual help tips but nothing. The hub shows no problem. All the usual lights are on. I have no phone line either
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jay
(@veganaking) reported
@SkyHelpTeam Thanks for the generic automated response but I’ve already read this exact message on your Support section. How can I resolve this issue?
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😈🔱🔴Anthony red devil 82⚫️🔱😈
(@Redmachine82) reported
@SkySports @GNev2 I’m sure I heard he’s having trouble controlling the big egos/personality at PSG because he’s to mild mannered (surprise surprise)there a few that keep going clubbing and partying and he seems powerless to stop them because of player power Bullsh*t.
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junkajunka
(@junkajunka5) reported
@SkyHelpTeam Would love to be able to download a box set without the "Failed, Remote network problem" message!
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Capable
(@Capablephotos) reported
@SkySports It's you that will get bad news not Chelsea. Nonsense caption
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Trevor Potts
(@silverfoxpotts) reported
@SkyHelpTeam Cheers Liam maybe @OpenreachHelp should learn some customer service from sky
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Dan Wright
(@wright_1980) reported
@SkyHelpTeam Any chance someone can update me on an engineer visit? An engineer called last week to say I had reported a problem with my broadband which I hadn’t. Now I have no internet connection since Xmas Eve.
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Trevor Potts
(@silverfoxpotts) reported
@SkyHelpTeam I have been in contact with your team for weeks and they don't seem to get much response from openreach! Always review dates! Sadly they haven't gotten the same treatment as power grid when they failed to restore the issues they had! I'd suggest ofcom is brought in to sort it.