Sky Outage Report in Cefn-coed-y-cymmer, Merthyr Tydfil County Borough, Wales
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Cefn-coed-y-cymmer, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cefn-coed-y-cymmer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Cefn-coed-y-cymmer, Merthyr Tydfil County Borough, Wales
The most recent Sky outage reports came from the following cities: Hengoed, Pontypridd, Porth, Bargoed, Cefn-coed-y-cymmer, Merthyr Tydfil, Aberdare, Treharris, Treorchy, Maesteg, Ferndale, Blackwood, Tonypandy, Mountain Ash and Tredegar.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed |
Wi-fi | |
| Pontypridd |
Phone | |
| Porth |
Internet | |
| Hengoed |
TV | |
| Bargoed |
TV | |
| Merthyr Tydfil |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Cefn-coed-y-cymmer, Wales
Latest outage, problems and issue reports in Cefn-coed-y-cymmer and nearby locations:
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Leighton Baller
(@LeightonBaller) reported
from
Penywaun, Wales
Cheers @SkyUK for ruining your app. Bloody stupid. I’m beginning to hate sky. I think I’ll check out @virginmedia instead
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Gavin Murphy⚽️️👹 🇾🇪
(@gavalar83) reported
from
Merthyr Tydfil, Wales
@SkyHelpTeam can you help me access an old sky email address please
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Sue Stowell
(@sue_stowell) reported
from
Machen, Wales
@SkyHelpTeam Hi The Sky Q voice control has stopped working today. I’ve reset the remote, rebooted the sky box & reset the Internet. Still nothing. Tried my upstairs sky box & the same. Can you confirm if there is a problem. Thanks
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Joe T. Prosser
(@Joetprosser) reported
from
Llanhilleth, Wales
@SkyHelpTeam It's okay. You're doing your best. Customer service is awesome, just inconsistent connections and the fact I've had an engineer out 2x in 2 months is dramatic haha.
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Geraint Williams
(@geraint9918) reported
from
Maesteg, Wales
@SkyHelpTeam are you able to provide support, broadband fine but no phone line. Dead, no dial tone and tried another phone etc etc.
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Leighton Baller
(@LeightonBaller) reported
from
Penywaun, Wales
@SkyHelpTeam @SkyUK @virginmedia Load of crap. Removed a good application and replaced it with utter crap. Nice move Sky.
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Anthony Pugh
(@antycher) reported
from
Mountain Ash, Wales
@SkyHelpTeam @SkyUK Hi ive done a sky swap but I cant find the order number to claim my free galaxy buds. Help!
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WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
@andy_alloyd4 @SkyUK It is mate, the customer service is non existent aswell. They need to sort out their training as most of them were clueless.
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Neil C Robo🏴📷
(@NCRobo) reported
from
Ebbw Vale, Wales
Hey @SkySports WTF is go ng on with the #redbutton 😡😡🤡🤡 loads of usual shite games on apart from ours!!!! @LUFC
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Suzanne Burrows
(@suzyb443) reported
from
Mountain Ash, Wales
@SkyHelpTeam @SkyUK ok, so I want the wifi guarantee, we have fibre max. You sent my husband links and shit but we got nowhere, now, can you tell me what we need to actually get wifi guarantee, at the moment, we are lucky to get it upstairs!!!
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Joe T. Prosser
(@Joetprosser) reported
from
Llanhilleth, Wales
@Deaconboy666 @SkyUK @BT Yeah honestly man that new router hasn't done shit. Changes the 5GHz to a stronger channel but the 5 on it is wack anyway. Also if you notice it is just bad on a daily basis anyway like I could start out at 23 down and it would work its way down to 12... Not good.
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Lynn Thomas
(@vaynorboy) reported
from
Cefn-coed-y-cymmer, Wales
@Bowfinger1 @DavidJonesSky @SkySports Both sides didn’t have a clue! Two poor sides who gave the ball away too often!
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WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
Never a good experience with @SkyUK locked my account 10 days ago and still getting piss poor customer service!!!
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@SkyHelpTeam @glennerboy Good luck getting any support from this lot #Jokers
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WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
@KathyW1973 @SkyUK Not had any emails for 10 days, they say we need to update our password. Can’t do it online so when we ring them they say our phone/tablet/laptop is the problem. Not getting anywhere!! They’ve always been a shoddy company!
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Katy Evans
(@KatyElphaba) reported
from
Porth, Wales
Shocking service from @SkyUK - I find an offer that says ends in 7 minutes - I call the number linked and it says that department is closed. Call back before 8pm. It’s 7.52pm. Thanks sky what a pile of ****.
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Steven Pither
(@StevePither) reported
from
Treorchy, Wales
@AshPrice2017 The service from @SkyUK has been good over the last 10 years, but it’s the cost that’s the killer. Unless your a ‘new’ customer then 💷💷💷
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alan edwards
(@efwolf359) reported
from
Merthyr Tydfil, Wales
@SkyHelpTeam think it’s perfectly ok to make a customer wait three weeks for an engineer to visit to fix a totally dead skyQ system
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Melinda Hawthorne
(@finnfrenz) reported
from
Bargoed, Wales
@SkyHelpTeam problems with internet access CF46 which is near Cardiff. Some sites ok others unreachable. Rebooted router and device but no difference.
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lou mack
(@louisem82640379) reported
from
Merthyr Tydfil, Wales
@SkyHelpTeam hi I’ve taken Netflix out with you but I can’t login can someone help please
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jaynie
(@Jaynie_g) reported
@SkyHelpTeam who can I escalate a sky mobile complaint to? Getting nowhere fast with your call centre so called customer service team. Thanks
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Geoff Bull
(@Geoff27geebee) reported
@SkyUK completely given up with appalling customer service
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Janine
(@SnowyRocker) reported
@SkyUK @SteveGibson69 This is getting stupid now. It is obvious Sky no longer care about their customers not on Q or glass. 🤬
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! ♡ 𝐑𝐀𝐄 ¡
(@cupidzdoll) reported
@SkyHelpTeam yes around the same time from 8-10pm all the way to the morning. then i try the "lets fix it" and it still didnt work after multiple tries until a miraculous one
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Jack
(@the_bearjack) reported
@SkyUK hey! When I signed up to sky mobile I was told I could use my extra data to buy films and stuff. I can’t seem to be able to find a way to do this. Can you help?
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andy moore
(@andymoo15511480) reported
@SkyUK are the worst internet providers,How could I have5 days till my cancellation date and my line cut off upon calling they explain that to fix the problem it’s going to take 5days they also goes on to say they sorry can’t do anything else and the phone line cut off.#thieves
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Boss Kom 🏴
(@martynwebster6) reported
@PrentonTommy @JeffStelling @SkySports It used to be so good, informative and humourous all at the same time. What we have now is quite tedious and boring all in the name of so called diversity and inclusiveness. But its ****. Don't blame Jeff for baling out.
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Zoe Thomas
(@ZoeThomas94) reported
@SkyHelpTeam 9.7 it goes down to. BT came to do a line test and said my internet has been preforming awful and advised me when he submits his information I should be able to receive a discount as I’ve not been receiving what I’ve been paying for.
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Brian Sains
(@briansains) reported
@SkyUK I’ve got 2 HD boxes, both still showing wrong time on planner. When are you sorting the issue please ?
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Tommy H 🦁🇬🇧🏴 #DefundTheBBC
(@PrentonTommy) reported
@CAC49720009 @JeffStelling @SkySports Yep. We're now listening to female pundits who have never played at that level, never been sold for more that a million pounds and never played regularly in front of 60,000 fans or millions of TV viewers. They have as much to offer as I have.