Sky Outage Report in Cefn-coed-y-cymmer, Merthyr Tydfil County Borough, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Cefn-coed-y-cymmer, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cefn-coed-y-cymmer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 30: Problems at Sky
Sky is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Cefn-coed-y-cymmer, Merthyr Tydfil County Borough, Wales
The most recent Sky outage reports came from the following cities: Blackwood, Hengoed, Treharris, Tonypandy, Pontypridd, Ynysddu, Ferndale, Treorchy, Maesteg, Aberdare, Mountain Ash, Merthyr Tydfil, Porth and Abertillery.
| City | Problem Type | Report Time |
|---|---|---|
 Blackwood |
Internet | |
| Hengoed |
Wi-fi | |
| Blackwood |
TV | |
| Treharris |
Internet | |
| Tonypandy |
||
| Hengoed |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Cefn-coed-y-cymmer, Wales
Latest outage, problems and issue reports in Cefn-coed-y-cymmer and nearby locations:
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🎯🎯robert morgan
(@robertm72589070) reported
from
Abertridwr, Wales
@BBC and @SkyUK Your vile and bias attack on Jeremy Corbyn and the @UKLabour. Will come bk to bite you on your arse. I'm not going to pay your licence fee anymore for your spewing of lies. And I'm going to cancel my subscription to the other bias shit. Good day
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Geraint Williams
(@geraint9918) reported
from
Maesteg, Wales
@SkyHelpTeam are you able to provide support, broadband fine but no phone line. Dead, no dial tone and tried another phone etc etc.
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Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@SkyHelpTeam need your help asap I've already sent a dm
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Anthony Pugh
(@antycher) reported
from
Mountain Ash, Wales
@SkyHelpTeam @SkyUK Hi ive done a sky swap but I cant find the order number to claim my free galaxy buds. Help!
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Melinda Hawthorne
(@finnfrenz) reported
from
Bargoed, Wales
@SkyHelpTeam problems with internet access CF46 which is near Cardiff. Some sites ok others unreachable. Rebooted router and device but no difference.
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Joe T. Prosser
(@Joetprosser) reported
from
Llanhilleth, Wales
@SkyHelpTeam It's okay. You're doing your best. Customer service is awesome, just inconsistent connections and the fact I've had an engineer out 2x in 2 months is dramatic haha.
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WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
@KathyW1973 @SkyUK Not had any emails for 10 days, they say we need to update our password. Can’t do it online so when we ring them they say our phone/tablet/laptop is the problem. Not getting anywhere!! They’ve always been a shoddy company!
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lou mack
(@louisem82640379) reported
from
Merthyr Tydfil, Wales
@SkyHelpTeam hi I’ve taken Netflix out with you but I can’t login can someone help please
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Leighton Baller
(@LeightonBaller) reported
from
Penywaun, Wales
Cheers @SkyUK for ruining your app. Bloody stupid. I’m beginning to hate sky. I think I’ll check out @virginmedia instead
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Lynn Thomas
(@vaynorboy) reported
from
Cefn-coed-y-cymmer, Wales
@Bowfinger1 @DavidJonesSky @SkySports Both sides didn’t have a clue! Two poor sides who gave the ball away too often!
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@SkyHelpTeam @glennerboy Good luck getting any support from this lot #Jokers
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alan edwards
(@efwolf359) reported
from
Merthyr Tydfil, Wales
@SkyHelpTeam think it’s perfectly ok to make a customer wait three weeks for an engineer to visit to fix a totally dead skyQ system
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Sue Stowell
(@sue_stowell) reported
from
Machen, Wales
@SkyHelpTeam Hi The Sky Q voice control has stopped working today. I’ve reset the remote, rebooted the sky box & reset the Internet. Still nothing. Tried my upstairs sky box & the same. Can you confirm if there is a problem. Thanks
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Gavin Murphy⚽️️👹 🇾🇪
(@gavalar83) reported
from
Merthyr Tydfil, Wales
@SkyHelpTeam can you help me access an old sky email address please
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Suzanne Burrows
(@suzyb443) reported
from
Mountain Ash, Wales
@SkyHelpTeam @SkyUK ok, so I want the wifi guarantee, we have fibre max. You sent my husband links and shit but we got nowhere, now, can you tell me what we need to actually get wifi guarantee, at the moment, we are lucky to get it upstairs!!!
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Leighton Baller
(@LeightonBaller) reported
from
Penywaun, Wales
@SkyHelpTeam @SkyUK @virginmedia Load of crap. Removed a good application and replaced it with utter crap. Nice move Sky.
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WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
Never a good experience with @SkyUK locked my account 10 days ago and still getting piss poor customer service!!!
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Neil C Robo🏴📷
(@NCRobo) reported
from
Ebbw Vale, Wales
Hey @SkySports WTF is go ng on with the #redbutton 😡😡🤡🤡 loads of usual shite games on apart from ours!!!! @LUFC
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WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
@andy_alloyd4 @SkyUK It is mate, the customer service is non existent aswell. They need to sort out their training as most of them were clueless.
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Joe T. Prosser
(@Joetprosser) reported
from
Llanhilleth, Wales
@Deaconboy666 @SkyUK @BT Yeah honestly man that new router hasn't done shit. Changes the 5GHz to a stronger channel but the 5 on it is wack anyway. Also if you notice it is just bad on a daily basis anyway like I could start out at 23 down and it would work its way down to 12... Not good.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Carisa
(@c_mitcheson) reported
@SkyHelpTeam when will the issue be resolved for the internet in HU17? It’s been down since 2:30 yesterday and no update has been provided on an ETA on when it is due to be back on?
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Keeley Chambers 💙
(@keeleychambers) reported
@jgill1986 @atpoetry @SkyUK Yep my thoughts too trying to work out how to work! Might have to take leave. Going on the £8 daily refund sky is supposed to give we should get about 50 quid back but hardly compensation for the problems it's causing
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🄿🄴🄴🄺🄰🅈
(@PeeKay69) reported
@electron_greg @SkyHelpTeam @SkyUK Comprehension in "Customer Service" not a thing, huh?
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Charlie
(@Charlie77966740) reported
@SkyHelpTeam i’m sat here watching gardening with carol and klein. can you hurry up and fix this bloody cable. cheers
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Diana V 🇮🇹
(@Queenof_Speed) reported
@SkyHelpTeam My friend lives in that area and her sky mobile has gone down. No data whatsoever currently. Can't access Internet via her data. I'm contacting on her behalf because she's currently in area with no WiFi
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MARK GLEAVE
(@MARKGLEAVE8892) reported
@SkyHelpTeam until fairly recently my things like my phones and kindle worked fine with my broadband in house but now I get messages that they can't find the Internet and when it does it is very slow. When I try to access info on my account for sky on my Q box it doesn't work
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Sax 🌶
(@F0r3stF1r3) reported
Why is @SkyUK broadband so bad? Literally always have to hotspot and use my mobile data for EVERYTHING.
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Diana V 🇮🇹
(@Queenof_Speed) reported
@SkyHelpTeam I've checked and it says is mast not working as it should
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Yo
(@WoahHeyGuysWtf) reported
@SkyHelpTeam My internet speed is shockingly slow and I’ve just had a letter recently saying my bills is now getting increased again. I’m barely getting 10mbps. I’m very unhappy and wish to cancel my contract because of this.
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joybell
(@JdDeacon0457) reported
@SkyHelpTeam Yes I do know all of this but it doesn’t help and you are not addressing the complaint of terrible service and lack of communication. Please supply name and contact details of a supervisor or above who can deal with this. 1/2