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Sky outages and service status in Cefn-coed-y-cymmer, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Cefn-coed-y-cymmer, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and E-mail.
  • The most recent signal from this area was received Apr 23, 8:10 PM GMT+1.
  • 60% Internet (60%)
  • 20% TV (20%)
  • 10% E-mail (10%)
  • 10% Wi-fi (10%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Cefn-coed-y-cymmer, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cefn-coed-y-cymmer, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 24: Problems at Sky

Sky is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Cefn-coed-y-cymmer, Wales

The most recent Sky outage reports came from the following cities: Hengoed, Tredegar, Blackwood, New Tredegar, Treharris, Pontypridd, Tonypandy, Merthyr Tydfil, Mountain Ash, and Porth.

CityProblem TypeReport Time
Hengoed Internet 16 hours ago
Hengoed E-mail 4 days ago
Tredegar TV 6 days ago

Nearby cities with recent reports

Hengoed

2 recent signals

16 hours ago
Tredegar

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Cefn-coed-y-cymmer, Wales

Latest outage, problems and issue reports in Cefn-coed-y-cymmer and nearby locations:

  • DullUddenCow
    🐮 DullUddenCow (@DullUddenCow) reported from Abertillery, Wales

    @Doyley25lfc @SkyHelpTeam I have only had Sky Q three weeks and it’s been troublesome so far. Sound dropouts through cinema system, input issues with the box not recognising the input change and now UHD flickering. Plus my subscription has been hiked by £5 a month weeks after upgrading. Poor show.

  • TravelCraig
    Craig Barlow (@TravelCraig) reported from Merthyr Tydfil, Wales

    Trying to get @SkyUK @SkyHelpTeam to help with an existing complaint is impossible.

  • Villa19UTV
    ✨ANDREW✨ 🏴󠁧󠁢󠁷󠁬󠁳󠁿💜💙🦁 (@Villa19UTV) reported from Rhymney, Wales

    @avfcalun @SkySportsPL @SkyFootball @SkySports @AVFCOfficial Yep wouldn’t of been all that bad even if it was 12pm kick off but 4.30 wat a horrible time 😏

  • JamesHenryEades
    ✈TheConcordeSpiritPsychicMedium✈ (@JamesHenryEades) reported from Abercynon, Wales

    @SkyHelpTeam Any idea when my broadband will be back on please? So frustrating paying for a substandard service 😤

  • Matthw_Thompson
    Matthew Thompson (@Matthw_Thompson) reported from Blackwood, Wales

    Surly there must’ve been some money down at a bookies to be DQ’d by biting #PriceAli #Boxing #SkySports

  • GenghisCANN
    Gareth Alan (@GenghisCANN) reported from Merthyr Tydfil, Wales

    @SkyUK is there am issue with sky broadband this evening? My connection has been rubbish for several hours now!

  • gazzaboyo
    WelshGaz75 (@gazzaboyo) reported from Treorchy, Wales

    @andy_alloyd4 @SkyUK It is mate, the customer service is non existent aswell. They need to sort out their training as most of them were clueless.

  • lilmiss_annie
    angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    Been with @SkyUK almost 9yrs and this is the first time that an engineer has spoken to me so rudely. He knocks my door and TELLS me that he's cutting me off because I'm stealing from another customer. I EXPLAIED to him I have my own account and dish. He then points to the side

  • DaioGoddard
    David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @SkySports Why are people hiring social media companies and wtf is wrong with saying ‘are you ready’ ffs

  • _TF93
    T 🐟 (@_TF93) reported from Pontypridd, Wales

    Now is not the time for your internet to be shit lads @SkyHelpTeam

  • xWeLsH_DaZzLeRx
    Daz Llewellyn (@xWeLsH_DaZzLeRx) reported from Pontypridd, Wales

    @chrismuzza @SkyHelpTeam Here with you Chris. Sat down for movie night and my screen started buffering and lost connection. Contacted @Pornhub but it's not them. It's my Internet. I need to know if the plumber had fixed the shower for his sister!

  • LeightonBaller
    Leighton Baller (@LeightonBaller) reported from Penywaun, Wales

    @SkyHelpTeam @SkyUK @virginmedia Load of crap. Removed a good application and replaced it with utter crap. Nice move Sky.

  • sootyday
    Robert Day (@sootyday) reported from Blaengwynfi, Wales

    @SkyHelpTeam No I’ll just cancel without notice like you give me 😊

  • gavalar83
    Gavin Murphy⚽️️👹 🇾🇪 (@gavalar83) reported from Merthyr Tydfil, Wales

    @SkyHelpTeam can you help me access an old sky email address please

  • Gevans1980
    Gareth Evans (@Gevans1980) reported from Penmaen, Wales

    @Jamiexxs here you go. Don't cancel @SkySports Just yet 😂😂 @ScottCosgrave @RQ1927 @dai_sam65 @GwynneRichards

  • louisem82640379
    lou mack (@louisem82640379) reported from Merthyr Tydfil, Wales

    @SkyHelpTeam hi I’ve taken Netflix out with you but I can’t login can someone help please

  • leejonathan
    ⓛⓔⓔ ⓙⓞⓝⓐⓣⓗⓐⓝ (@leejonathan) reported from Newbridge, Wales

    @SkyHelpTeam shockingly bad service on the phone trying to upgrade to skyQ but found out you’ve been upgrading our service with sports channels & kids channels and we’ve never agreed to these. need to cancel & get refunded as well as move to skyQ.

  • Colmitchell1
    Colmitchell🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Colmitchell1) reported from Tylorstown, Wales

    @SkyHelpTeam my landline and broadband are not working again, I’ve tried to call and been on hold for 45 mins. It has not been working probably since Xmas

  • lilmiss_annie
    angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    With the dish on it thats mine. I don't get a sorry just a "oh I see" my nephew rang customer services for me as I was still shaking and upset. All they told me to do was fill out a feedback form and that would be the end of it!! I am disgusted and disappointed in @SkyUK

  • geraint9918
    Geraint Williams (@geraint9918) reported from Maesteg, Wales

    @SkyHelpTeam are you able to provide support, broadband fine but no phone line. Dead, no dial tone and tried another phone etc etc.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Therealdonnab42
    D (@Therealdonnab42) reported

    @jammierooroo @SkyUK My mum gave me permission to speak to them & it took around 2 weeks to resolve. They admitted it was insensitive, poor judgement & customer service given circumstances. Contract was cancelled with no penalty & mum rec’d compensation as a goodwill gesture.

  • koridjofoot
    koridjofoot (@koridjofoot) reported

    @SkySports Tough blow for Lamine Yamal, season over at the worst time. FIFA World Cup on the horizon, but at his age, do you rush him back?

  • Whirlygig5
    Whirlygig (@Whirlygig5) reported

    @jammierooroo @SkyUK Wtf are you paying that much to watch tele? I find that mind blowing.

  • Bentley9Kenny
    Kenny (@Bentley9Kenny) reported

    @jammierooroo @SkyUK Just cancel them get Netflix

  • DavidJa51216245
    The Music Man (@DavidJa51216245) reported

    @jammierooroo @SkyUK As i said multiple times. Sky do not call to get you to renew your contract, they let it roll so she's talking crap. End of

  • JessKa73
    Iain Morrison (@JessKa73) reported

    @jammierooroo @timcaulfield @SkyUK Get the call time from your mothers phone. exact time, speak to cancellations department. ask them to flag the call for you and say you want that call listened to. Sky are under obligation to record all calls. If they have broken the rules OFCOM Complaint. Cancel contract...

  • jammierooroo
    Jammie Restore (@jammierooroo) reported

    @Iolanthe2345 @CindyTh3Dog @SkyUK It amazes me, any of us could get hit by a bus tomorrow and the family are left with this horrible situation, it’s 2026 for gods sake, there has to be a better way to deal with the bereaved.

  • GlynisSpencer
    Glyn-Oh behave! 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 'Wabbit'🦖🌹 (@GlynisSpencer) reported

    @jammierooroo @JamesMillerHi @SkyUK Sit with her while she calls them back. Put it on speakerphone, so you can hear. The contract was made over the phone. That is distance selling. She has a 14 day cooling off period to cancel it.

  • Doozerpindan
    Doozerpindan (@Doozerpindan) reported

    @jammierooroo @SkyUK Is there a law that prevents companies from doing this ****? There really should be.

  • timcaulfield
    Tim Caulfield (@timcaulfield) reported

    @jammierooroo @SkyUK Stay calm (I get the irritation) and explain the vulnerable situation and point out there is a cooling off period so they need to make it where you want the package and will deal. Sky always have a "deal" cos they know losing a customer is often a permanently closed door