Sky Outage Report in Cefn-coed-y-cymmer, Merthyr Tydfil County Borough, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Cefn-coed-y-cymmer, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cefn-coed-y-cymmer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 01: Problems at Sky
Sky is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (50%)
-
TV (28%)
-
Wi-fi (12%)
-
Total Blackout (5%)
-
Phone (3%)
-
E-mail (2%)
Live Outage Map Near Cefn-coed-y-cymmer, Merthyr Tydfil County Borough, Wales
The most recent Sky outage reports came from the following cities: Treharris, Tonypandy, Blackwood, Hengoed, Pontypridd, Ynysddu, Ferndale, Treorchy, Maesteg, Aberdare, Mountain Ash, Merthyr Tydfil, Porth and Abertillery.
| City | Problem Type | Report Time |
|---|---|---|
 Treharris |
Internet | |
| Tonypandy |
TV | |
| Blackwood |
Internet | |
| Hengoed |
Wi-fi | |
| Blackwood |
TV | |
| Treharris |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Cefn-coed-y-cymmer, Wales
Latest outage, problems and issue reports in Cefn-coed-y-cymmer and nearby locations:
-
David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@SkyHelpTeam hello, can you please DM to discuss a billing issue as your call wait times are too long
-
Stu
(@P__TheLetter) reported
from
Bargoed, Wales
@SkyHelpTeam Trying to claim a refer a friend reward for my mother. Been told she’d have it several times, hasn’t arrived. Spent 2 hours on your messenger chat to now be told it will take another 15 days! 0/10 for customer service, really awful.
-
T 🐟
(@_TF93) reported
from
Pontypridd, Wales
Now is not the time for your internet to be shit lads @SkyHelpTeam
-
Phil Lewis
(@philinmerthyr) reported
from
Cefn-coed-y-cymmer, Wales
@SkyHelpTeam my Sky Q box keeps losing the internet connection. I’ve followed all the online advice and our internet Wi-fi signal is strong. Tried changing the router channel but still happening. Makes using Skytv, app and mini box impossible. Help please. #frustrating
-
Kel7
(@KellyPrior7) reported
from
Porth, Wales
@SkyUK is an absolute joke half my channels missing MySky app says book engineer online then says you can’t book online coz I’m not a Skyq customer. Says you can message them. Message them and they are not receiving messages. Phone then they are only helping certain ppl 👎
-
ChristianHyde_2
(@Dognz) reported
from
Abercarn, Wales
@SkyHelpTeam why am I receiving emails from you with regards to " Important changes to your Sky subscription" when I've not been a customer of yours for over 3 years, think you need to check your GDPR #compensation
-
David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@NStanton0405 @SkySports Thick as shit
-
matt price
(@monkwelshfunk) reported
from
Llanhilleth, Wales
@fellowsjdf @SkySports ******* right 😂😂 Rip the statues down Don't touch the rugby songs We'd be ****** in Wales We sing songs about Zulu's Wife beating and ******** sheep 👍
-
donna powell
(@donnalpowell) reported
from
Cefn Fforest, Wales
@SkyHelpTeam I’m sorry but this response is absolutely no use at all! I’m going into a 3rd week of paying for a service I cannot use - and have tried literally hundreds of times online and by phone to try and pause my Sky Sports package which I pay you an absolute fortune for. Please help!!
-
Gareth Evans
(@Gevans1980) reported
from
Penmaen, Wales
@Jamiexxs here you go. Don't cancel @SkySports Just yet 😂😂 @ScottCosgrave @RQ1927 @dai_sam65 @GwynneRichards
-
Craig Barlow
(@TravelCraig) reported
from
Pont Sticill, Wales
3 months 8 engineers and over 75 calls to @SkyHelpTeam was promised faithfully a call back to resolve the issue before 6pm today. Guess what no call back.
-
andrew king
(@kingyaka) reported
from
Maesteg, Wales
@AshleyColston @tomlmorgan146 @SkySports I’d try it twice miss badly then get bored and sit back down😂😂to much effort and dedication for me
-
✨ANDREW✨ 🏴💜💙🦁
(@Villa19UTV) reported
from
Rhymney, Wales
@avfcalun @SkySportsPL @SkyFootball @SkySports @AVFCOfficial Yep wouldn’t of been all that bad even if it was 12pm kick off but 4.30 wat a horrible time 😏
-
WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
@rdgmartin @SkySports It’s more like Sky news lately. Awful.
-
Craig Barlow
(@TravelCraig) reported
from
Merthyr Tydfil, Wales
@SkyHelpTeam Apparently, it's not a service you offer as you have told me in various DM.
-
chris parker
(@chrisparker3547) reported
from
Penmaen, Wales
@SkySports No never
-
Craig Barlow
(@TravelCraig) reported
from
Merthyr Tydfil, Wales
Trying to get @SkyUK @SkyHelpTeam to help with an existing complaint is impossible.
-
T 🐟
(@_TF93) reported
from
Pontypridd, Wales
Your internet is ******* shit @SkyHelpTeam
-
WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
@rdgmartin @SkySports They won’t though.... quite happy to chat shit all day.
-
Stu
(@P__TheLetter) reported
from
Bargoed, Wales
Trying to claim a reward off @SkyTV 😡 @SkyHelpTeam Why is it so difficult to communicate with your messaging service!! I’m sick of tired and waiting now. Your customer service is awful!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Matty 🙋🏻♂️
(@TruckerNCFC) reported
@SkyHelpTeam I wouldn’t say it’s great, it’s cost me £15 for your engineer to come and fix your problem that I pay for, but yes it’s being sorted thanks
-
gary cochrane
(@igarycochrane) reported
@SkyHelpTeam just received a call from 0800 597 9843 claiming to be from you. After some incredibly mundane questions about the weather etc, said they wanted to help me get the most of my new mobile. Said I didn’t need it and they promptly hung up. Not great service at all.
-
Ben Davey
(@BenDavey79) reported
@TruckerNCFC @SkyHelpTeam Cancel your contract and sign up with someone else then. You are just a number to them
-
Paula
(@Paula_ODonnell) reported
@SkyHelpTeam What can I do about awful phone call Quality? I’ve had to end the phone appointment early and reschedule because I could not hear the person on the other side who even switched from a mobile to a landline and still the Quality was terrible.
-
Feral Atticus
(@FeralAtticus1) reported
@SkyHelpTeam Actually no... This is a new price for a new contract which is actually higher than if I was a non-sky customer coming in... Furthermore you may advise me of price rises possibly occurring... I am under no obligation to agree with them.
-
Howard Harrison Sanders
(@duffinsanders) reported
@SkyHelpTeam i switched broadband provider and called to cancel my account that had ended in June. Sky has still taken money out of my account for a service i'm no longer using and canceled. Please return my money that you have stolen...
-
Goldfish 42
(@goldfish_42) reported
@SkyHelpTeam I have done every test and reset the sky help pages tell me to. It told me my sky hub is not connected, but all 3 lights are green. Probably our external line as openreach were in the junction box and magically worked 16 hours after it went down.
-
Carl Brown
(@LordBabyBrown) reported
@SkyUK can you tell me why you’re trying to take almost £300 out of my account when I left you months ago? You actually owed me money, as I was in credit for my broadband that you never gave back to me!
-
Gareth Williams
(@GGWilliams72) reported
@SkyHelpTeam @NetflixUK “HelpTeam”, how about you pick up the telephone and call me to resolve the pile crap Broadband service you aren’t supplying at the moment?!?!
-
Vinny 🇲🇼
(@kaundavincent4) reported
@Chels_HQ @SkySports I wonder why chelsea chase players who it is tough to land and leave player as good as cr7 who there can be no problem to sign. Shame,, x had it been that roman was there