Sky Outage in Treorchy, Rhondda Cynon Taf, Wales

@SkyHelpTeam my Sky Q box keeps losing the internet connection. I’ve followed all the online advice and our internet Wi-fi signal is strong. Tried changing the router channel but still happening. Makes using Skytv, app and mini box impossible. Help please. #frustrating

@SkyHelpTeam Doesn’t help my problem I need a contact number or live chat.

@yogi_jnr @SummersCJ @SkySports You can cancel Sports any time right now even during contract. I did mine six weeks ago

@NStanton0405 @SkySports Thick as shit

@SkyHelpTeam My4 month old SKY Q box has spontaneously deleted nearly all recordings. Only 2 left, not a disc space or expiry problem.

@SkyUK Internet down then. External problem apparently in the area. I still think Skynet have become self aware...

@RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!

@LeeJarvis10 @SkySports Love Kabaddi how did it never catch on over here.

Your internet is ******* shit @SkyHelpTeam

Now is not the time for your internet to be shit lads @SkyHelpTeam

@AshleyColston @tomlmorgan146 @SkySports I’d try it twice miss badly then get bored and sit back down😂😂to much effort and dedication for me

@SkyUK how about free films for us all and put new ones on that should be in the cinema . Show support to your customers on isolation in these hard times . Been a customer for 20+ years and feel it’s time for you to give something back .

@SkyHelpTeam hello, can you please DM to discuss a billing issue as your call wait times are too long

3 months 8 engineers and over 75 calls to @SkyHelpTeam was promised faithfully a call back to resolve the issue before 6pm today. Guess what no call back.

@rdgmartin @SkySports They won’t though.... quite happy to chat shit all day.

@rdgmartin @SkySports It’s more like Sky news lately. Awful.

@avfcalun @SkySportsPL @SkyFootball @SkySports @AVFCOfficial Yep wouldn’t of been all that bad even if it was 12pm kick off but 4.30 wat a horrible time 😏

@SkyHelpTeam Apparently, it's not a service you offer as you have told me in various DM.

Trying to get @SkyUK @SkyHelpTeam to help with an existing complaint is impossible.

@mrbean1927 @SkySports Try doing this, I did it and it worked On sky remote go down to sports not TV guide and go across to other multi showings and click on it then it should work

@SkyHelpTeam I try to call... but because my services are suspended cant even going through customer services!!!

@SkyHelpTeam Hi I would like to remove my sports channel please to help me get my bill a bit lower as at the moment it is to much for me as I am a carer for my parents.

@SkyUK having issues with sky mobile service. Mid way through a call it goes quiet and then suddenly comes back so miss what the other person was saying! And now the past week the sound goes very weird and have to hang up. Can’t call anyone to get this resolved

@SkyHelpTeam I’ve tried and tried I’ve also used all of my 20gb of data from my mobile provider within 2 weeks coz I’ve not got the service I was paying for not just my household but a lot of people in the G15 area would be nice for sky to let people know there is a problem with the mane line

@SkyHelpTeam what’s going on with the internet it’s blackout in South Wales sort this **** out I’m getting pissed with this shity internet and paying £50+ every month for nothing

Sky: There seems to be a problem with your account, you'll need to call xxxxx to resolve this issue. Sky: You need to be a vulnerable member to call this number Me: ... lets see if I can fudge this. Password reset *failed* , but that fixed it @SkyHelpTeam

@JDfutback @SkyHelpTeam Yo just checked down detector and it looks like a country wide outage again

@SkyHelpTeam my broadband is down is there any issues in swansea area please. Sa6 area thanks.

@aishford @SkyHelpTeam Poor service mate. Sky is maybe the worst ISP I have had with regards to intermittent dropping.

@SkyHelpTeam hi my WiFi router is showing full strength but I have no Internet is there an issue in my area SA6 5PA