Sky Outage Report in Newcastle Higher, Bridgend county borough, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle Higher, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newcastle Higher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 18: Problems at Sky
Sky is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (14%)
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TV (11%)
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Phone (6%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Newcastle Higher, Bridgend county borough, Wales
The most recent Sky outage reports came from the following cities: Pontypridd, Bridgend, Tonypandy, Maesteg, Mountain Ash, Llantwit Major, Abercynon and Port Talbot.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd |
Internet | |
| Bridgend |
Internet | |
| Pontypridd |
Internet | |
| Tonypandy |
Internet | |
| Maesteg |
Phone | |
| Tonypandy |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Newcastle Higher, Wales
Latest outage, problems and issue reports in Newcastle Higher and nearby locations:
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WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
@rdgmartin @SkySports It’s more like Sky news lately. Awful.
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jordan rowlands
(@Rowlands2019) reported
from
Aberavon, Wales
@SkyHelpTeam @SkyUK what’s going on with this internet again what a joke your company is all this money and still getting problems every other week it’s a joke I’m not happy paying £50+ a month for this crap
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Simon Richards
(@Ewenny2) reported
from
Ewenny, Wales
@SkyHelpTeam Right! my phones fully charged and plugged in.. I have a flask of coffee and sandwiches..i’ve told my family where I am in case they start looking for me in the next couple of days. So here goes..I’m going to phone Sky customer services.. pray for me...#skyhopeless
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Jay Perkins
(@Jay_Perkins) reported
from
Skewen, Wales
Just had the @SkyHelpTeam engineer out to fix our WiFi signal strength and now the internet is completely down. Fairly certain there is no worse Internet Service Provider around. And no, I can’t face another cust serv call with Sky, again
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jordan rowlands
(@Rowlands2019) reported
from
Aberavon, Wales
@SkyHelpTeam It back on now but for how long this time because I’m going to phone up today as I’m not paying the full month payment after all the problems I’ve had this month
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Simon Richards
(@Ewenny2) reported
from
Ewenny, Wales
@SkyHelpTeam No I won’t be doing that thank you .. last time you referred me to Messenger and that service and experience was worse than useless.
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Daniel rees
(@Racingdanny8) reported
from
Cwmafan, Wales
@mrbean1927 @SkySports Try doing this, I did it and it worked On sky remote go down to sports not TV guide and go across to other multi showings and click on it then it should work
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Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@SkyHelpTeam need your help asap I've already sent a dm
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Simon Richards
(@Ewenny2) reported
from
Ewenny, Wales
@SkyHelpTeam Good news Sky, my super fast broadband didn’t cut out long enough tonight to cancel my account and while I was at it I cancelled my TV package and phone line as well. My 4 Sky mobiles are still on contract until April and they will be next. #rottenservice
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Dan Gahan
(@DanGahan) reported
from
Rhoose, Wales
Only @SkyHelpTeam could keep maintaining they don’t have broadband issues when a quick search on Twitter show intermittent issues nationwide, as usual, clueless service from Sky
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Dan Wagstaff
(@DanWag1) reported
from
Aberavon, Wales
@SkyHelpTeam not impressed. Booked Sky Q installation for today. Told Sky I had to take my wife to work between 8-9am and they said it was fine. Engineer rings me from outside my house at 8.10am. Poor customer service. If they cannot install it today I won't be a customer by 5pm
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Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@SkyHelpTeam System doesn’t accept my sign in details. I receive your emails yet it doesn’t accept the email address. I think it’s frankly unacceptable to charge people for a service you aren’t providing.
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Joshua Baker
(@JoshBakerr) reported
from
Neath, Wales
@Pembyk @Mthomas2807 @gtstoneman @HywelDaniel @SkyHelpTeam 1st fix before the plasterer, told you this
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Simon Richards
(@Ewenny2) reported
from
Ewenny, Wales
@SkyHelpTeam I gave up after 90 minutes, been forwarded to 4 different numbers..I’ve been with Sky since 1991 and I pay over £185 per month for mobiles, tv, fibre and landline service and this has to be the most dreadful customer service in the U.K. I’m out of contract in April. #cantwait
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Daniel rees
(@Racingdanny8) reported
from
Cwmafan, Wales
Bye VAR You're not Working #PremierLeague @premierleague @SheffieldUnited @ManUtd @SkySports
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Griff
(@GriffinSpurs) reported
from
Bridgend, Wales
@SkyHelpTeam @joy_paulsjoy Yes there is an issue. Mine is down too
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Simon Richards
(@Ewenny2) reported
from
Bridgend, Wales
@SkyHelpTeam I have been a sky customer since 1989 ..I have a tv package..sky phone line..and 4 Sky mobiles ..it costs a fortune and your product is unacceptable.. I refuse to spend anymore time fault finding for Sky. I am giving Sky notice that I will be cancelling all my contacts with you.
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andrew king
(@kingyaka) reported
from
Maesteg, Wales
@AshleyColston @tomlmorgan146 @SkySports I’d try it twice miss badly then get bored and sit back down😂😂to much effort and dedication for me
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jordan rowlands
(@Rowlands2019) reported
from
Aberavon, Wales
@SkyHelpTeam you need to sort this internet out I pay £40 a month for good internet for it to be down again in South Wales what a joke
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WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
@rdgmartin @SkySports They won’t though.... quite happy to chat shit all day.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jason the Rude Turtle.
(@TemporaryCarpet) reported
@SkyHelpTeam It took me 6 minutes to load the service status page using the mobile network.
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THEWHITLAM
(@THEWHITLAM) reported
@SkyHelpTeam Yes, both my sky boxes are showing ‘no satellite signal’. Weather good, never ever had problems before. Engineer coming Sunday. Very weird - wonder if others have reported this ?
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Iain Watret
(@Widget76) reported
from
Ellesmere Port, England
@SkyHelpTeam Hi Tony, I was running that test repeatedly through yesterday afternoon, evening and night and each time it just told me there is a problem and it’s usually fixed within a few hours. It seemed to take till nearly breakfast time to be up and running again.
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Mystique
(@Saphirial24) reported
@SkyHelpTeam Do you think I haven't already been doing that? Each time I've rang I've been told it will be sorted and yeah it hasn't. Maybe stop using foreign call centres that don't seem to be able to do much to help customers.
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Professional Foul
(@ProFouled) reported
Hearts goalkeeper Craig Gordon struck by an object as his side dropped into the Europa Conference League with a defeat to FC Zurich. Gordon, who was allegedly targeted just after the hour mark, said he was disappointed about the incident. -SkySports
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Edward Lucas
(@lofty5276) reported
@SkyHelpTeam I can't get through to anyone on the phone. I want to know when this problem will be resolved?
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Louise Keenan
(@louisey_13) reported
@SkyHelpTeam You weren't aware yet when I checked for issues it said there was maintainence going on and Internet would be down from midnight to 6am. All I would ask for is that we are made aware that our Internet might be down rather than forgetting about us.
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@SkyHelpTeam Yes all the devices that are connected to it are having issues
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Iain Sykes
(@iainsykes2014) reported
@SkyHelpTeam Why can you not text us to tell us when planned maintenance is occuring? Our access went down last night shortly after midnight, we have sky glass so we could not watch or stream anything.
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Artel
(@nubaka) reported
@westhamfootball don’t be effin stupid the negotiations are inflight only skysports stated the deals were in jeopardy & everyone goes crazy OL & Paqueta reps haven’t said so Everyone needs to calm the doomsday stuff down grow up & let the business negotiations run their course either way