Sky Outage Report in Newcastle Higher, Bridgend county borough, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle Higher, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newcastle Higher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at Sky
Sky is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (14%)
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TV (14%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Newcastle Higher, Bridgend county borough, Wales
The most recent Sky outage reports came from the following cities: Pontypridd, Port Talbot, Tonypandy, Mountain Ash, Bridgend, Porth and Pontyclun.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd |
TV | |
| Pontypridd |
TV | |
| Pontypridd |
Internet | |
| Port Talbot |
Internet | |
| Tonypandy |
Internet | |
| Tonypandy |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Newcastle Higher, Wales
Latest outage, problems and issue reports in Newcastle Higher and nearby locations:
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Simon Richards
(@Ewenny2) reported
from
Ewenny, Wales
@SkyHelpTeam You will have to accept my apologies for the slow replies but your wi fi keeps dropping out and is completely hopeless.
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jordan rowlands
(@Rowlands2019) reported
from
Aberavon, Wales
@SkyHelpTeam you need to sort this internet out I pay £40 a month for good internet for it to be down again in South Wales what a joke
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Anthony Pugh
(@antycher) reported
from
Mountain Ash, Wales
@SkyHelpTeam @SkyUK Hi ive done a sky swap but I cant find the order number to claim my free galaxy buds. Help!
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Daniel rees
(@Racingdanny8) reported
from
Cwmafan, Wales
Bye VAR You're not Working #PremierLeague @premierleague @SheffieldUnited @ManUtd @SkySports
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Joshua Baker
(@JoshBakerr) reported
from
Neath, Wales
@Pembyk @Mthomas2807 @gtstoneman @HywelDaniel @SkyHelpTeam 1st fix before the plasterer, told you this
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jordan rowlands
(@Rowlands2019) reported
from
Aberavon, Wales
@SkyHelpTeam @SkyUK what’s going on with this internet again what a joke your company is all this money and still getting problems every other week it’s a joke I’m not happy paying £50+ a month for this crap
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Simon Richards
(@Ewenny2) reported
from
Ewenny, Wales
@SkyHelpTeam Good news Sky, my super fast broadband didn’t cut out long enough tonight to cancel my account and while I was at it I cancelled my TV package and phone line as well. My 4 Sky mobiles are still on contract until April and they will be next. #rottenservice
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jordan rowlands
(@Rowlands2019) reported
from
Aberavon, Wales
@SkyHelpTeam It back on now but for how long this time because I’m going to phone up today as I’m not paying the full month payment after all the problems I’ve had this month
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Simon Richards
(@Ewenny2) reported
from
Bridgend, Wales
@SkyHelpTeam I have been a sky customer since 1989 ..I have a tv package..sky phone line..and 4 Sky mobiles ..it costs a fortune and your product is unacceptable.. I refuse to spend anymore time fault finding for Sky. I am giving Sky notice that I will be cancelling all my contacts with you.
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Daniel rees
(@Racingdanny8) reported
from
Cwmafan, Wales
@mrbean1927 @SkySports Try doing this, I did it and it worked On sky remote go down to sports not TV guide and go across to other multi showings and click on it then it should work
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Suzanne Burrows
(@suzyb443) reported
from
Mountain Ash, Wales
@SkyHelpTeam @SkyUK ok, so I want the wifi guarantee, we have fibre max. You sent my husband links and shit but we got nowhere, now, can you tell me what we need to actually get wifi guarantee, at the moment, we are lucky to get it upstairs!!!
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Dan Wagstaff
(@DanWag1) reported
from
Aberavon, Wales
@SkyHelpTeam not impressed. Booked Sky Q installation for today. Told Sky I had to take my wife to work between 8-9am and they said it was fine. Engineer rings me from outside my house at 8.10am. Poor customer service. If they cannot install it today I won't be a customer by 5pm
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Geraint Williams
(@geraint9918) reported
from
Maesteg, Wales
@SkyHelpTeam are you able to provide support, broadband fine but no phone line. Dead, no dial tone and tried another phone etc etc.
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Simon Richards
(@Ewenny2) reported
from
Ewenny, Wales
@SkyHelpTeam Logged in run all checks .. wi fi works on and off ..totally unreliable.. it’s 2019 for goodness sake..the service and product you are providing is unacceptable. I am searching for a new provider. #hopeless having to send this tweet in between sky wifi drop out.😡
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Louise_Scarlet 🇹🇷❤️🏴
(@I_bleed_scarlet) reported
from
Cwmafan, Wales
@RickyHarries @SkyHelpTeam Mine has gone down too as has my phone line
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Chris Jenkins
(@liljinx31) reported
from
Neath, Wales
@SkySports Why don't you do everyone a favour and axe Soccer Am ....omg what shit telly
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Griff
(@GriffinSpurs) reported
from
Bridgend, Wales
@SkyHelpTeam @joy_paulsjoy Yes there is an issue. Mine is down too
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Dan Gahan
(@DanGahan) reported
from
Rhoose, Wales
Only @SkyHelpTeam could keep maintaining they don’t have broadband issues when a quick search on Twitter show intermittent issues nationwide, as usual, clueless service from Sky
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Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@SkyHelpTeam need your help asap I've already sent a dm
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Jay Perkins
(@Jay_Perkins) reported
from
Skewen, Wales
Just had the @SkyHelpTeam engineer out to fix our WiFi signal strength and now the internet is completely down. Fairly certain there is no worse Internet Service Provider around. And no, I can’t face another cust serv call with Sky, again
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Anti-Con
(@RJDWWECWCW) reported
@SkySports @theufcbaddy Dork thinks he's Masvidal. Smacking in the damn mic. Zero class.
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FRANCESCA.
(@FrancescaChelC) reported
I’ve been a @ThreeUK customer for over 13 years. I have never wanted to leave them until they left @ChelseaFC… They don’t know what loyalty is, to the club, staff, players, fans, or even their own customers. I’m moving to @SkyUK they know LOYALTY.
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Ozil ozil
(@Ozilozi26911009) reported
@SkySportsWSL @SkySports I need help, save me, I am from a poor family, we have no food or a home to live in this cold. Help us please. Please, we don't have the money. God, I don't have anything. help me please. Help us just a little help us please my family is waiting😔😔😔ه
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Ozil ozil
(@Ozilozi26911009) reported
@SkySportsWSL @SkySports .I need help, save me, I am from a poor family, we have no food or a home to live in this cold. Help us please. Please, we don't have the money. God, I don't have anything. help me please. Help us just a little help us please my family is waiting😔😔😔
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Voorhees
(@Voorhees691) reported
@SkyHelpTeam Why do you lie to customers about Net speed, and how your products improve it, when an area doesn't actually support it? What gave you the right to send a signal to my Microsoft account, preventing me from accessing THE GAMES I'VE PAID FOR?
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🇾🇪🇵🇸 🇸🇾🇷🇺Ed DaBall🇷🇺🇸🇾 🇵🇸🇾🇪
(@EddieB7319) reported
I detest @SkyUK Broadband The amount of times it goes down and then the length of time it does is pathetic. And they've the cheek to be the only provider not to offer discounted prices 🙄 Absolute joke
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Dancing bunny hugger, loving fresh air 🕷 ⭐ 3.5%
(@dancelightning) reported
@SkyHelpTeam @sengeezer Would be really good if Sky could develop tools that we are all really looking for. What we really need is a SkyQ recording type box that picks its signal up from the Internet rather than an intrusive dish. Would save Sky a lot of effort on installing dishes and safer to install.
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Leon Ashley Millar
(@millar_leon) reported
@SkyHelpTeam which I want sent straight to OFCOM for failure to stick to industry regulations. I have told you I am struggling due to other priority bills and you really don’t care about that all you care about is the money and it’s an awful look for your company. Disgraceful!!!!
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MDA Cooper
(@The_real_gbear) reported
@SkyUK broadband has been really terrible. It's off more than it's on! Due to it not being off all the time we are not entitled to compensation. We cant check on the young one with the wifi camera. We cant work from home. No Netflix...etc Its becoming an absolute farce!!!
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ianvilla
(@ianvilla_) reported
@HowardNewmark @GraemeMacArthur @SkyUK Totally rubbish... left constantly on phone, nobody ever answers helpline etc.... would not recommend yo my worst enemy