Sky Outage Report in Newcastle Higher, Bridgend county borough, Wales
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle Higher, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newcastle Higher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (57%)
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TV (19%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Newcastle Higher, Bridgend county borough, Wales
The most recent Sky outage reports came from the following cities: Ferndale, Pontyclun, Porth, Pontypridd, Bridgend, Rhoose, Tonypandy, Maesteg and Port Talbot.
| City | Problem Type | Report Time |
|---|---|---|
 Ferndale |
Phone | |
| Pontyclun |
Internet | |
| Porth |
Phone | |
| Pontypridd |
Internet | |
| Pontypridd |
Wi-fi | |
| Bridgend |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Newcastle Higher, Wales
Latest outage, problems and issue reports in Newcastle Higher and nearby locations:
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jordan rowlands
(@Rowlands2019) reported
from
Aberavon, Wales
@SkyHelpTeam you need to sort this internet out I pay £40 a month for good internet for it to be down again in South Wales what a joke
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Simon Richards
(@Ewenny2) reported
from
Ewenny, Wales
@SkyHelpTeam I gave up after 90 minutes, been forwarded to 4 different numbers..I’ve been with Sky since 1991 and I pay over £185 per month for mobiles, tv, fibre and landline service and this has to be the most dreadful customer service in the U.K. I’m out of contract in April. #cantwait
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Simon Richards
(@Ewenny2) reported
from
Ewenny, Wales
@SkyHelpTeam Right! my phones fully charged and plugged in.. I have a flask of coffee and sandwiches..i’ve told my family where I am in case they start looking for me in the next couple of days. So here goes..I’m going to phone Sky customer services.. pray for me...#skyhopeless
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Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@SkyHelpTeam need your help asap I've already sent a dm
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Daniel rees
(@Racingdanny8) reported
from
Cwmafan, Wales
Bye VAR You're not Working #PremierLeague @premierleague @SheffieldUnited @ManUtd @SkySports
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Griff
(@GriffinSpurs) reported
from
Bridgend, Wales
@SkyHelpTeam @joy_paulsjoy Yes there is an issue. Mine is down too
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jordan rowlands
(@Rowlands2019) reported
from
Aberavon, Wales
@SkyHelpTeam @SkyUK what’s going on with this internet again what a joke your company is all this money and still getting problems every other week it’s a joke I’m not happy paying £50+ a month for this crap
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WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
@rdgmartin @SkySports It’s more like Sky news lately. Awful.
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Simon Richards
(@Ewenny2) reported
from
Ewenny, Wales
@SkyHelpTeam Good news Sky, my super fast broadband didn’t cut out long enough tonight to cancel my account and while I was at it I cancelled my TV package and phone line as well. My 4 Sky mobiles are still on contract until April and they will be next. #rottenservice
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Simon Richards
(@Ewenny2) reported
from
Ewenny, Wales
@SkyHelpTeam No I won’t be doing that thank you .. last time you referred me to Messenger and that service and experience was worse than useless.
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Simon Richards
(@Ewenny2) reported
from
Ewenny, Wales
@SkyHelpTeam You will have to accept my apologies for the slow replies but your wi fi keeps dropping out and is completely hopeless.
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Jay Perkins
(@Jay_Perkins) reported
from
Skewen, Wales
Just had the @SkyHelpTeam engineer out to fix our WiFi signal strength and now the internet is completely down. Fairly certain there is no worse Internet Service Provider around. And no, I can’t face another cust serv call with Sky, again
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Dan Wagstaff
(@DanWag1) reported
from
Aberavon, Wales
@SkyHelpTeam not impressed. Booked Sky Q installation for today. Told Sky I had to take my wife to work between 8-9am and they said it was fine. Engineer rings me from outside my house at 8.10am. Poor customer service. If they cannot install it today I won't be a customer by 5pm
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jordan rowlands
(@Rowlands2019) reported
from
Aberavon, Wales
@SkyHelpTeam It back on now but for how long this time because I’m going to phone up today as I’m not paying the full month payment after all the problems I’ve had this month
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Simon Richards
(@Ewenny2) reported
from
Ewenny, Wales
@SkyHelpTeam Logged in run all checks .. wi fi works on and off ..totally unreliable.. it’s 2019 for goodness sake..the service and product you are providing is unacceptable. I am searching for a new provider. #hopeless having to send this tweet in between sky wifi drop out.😡
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Louise_Scarlet 🇹🇷❤️🏴
(@I_bleed_scarlet) reported
from
Cwmafan, Wales
@RickyHarries @SkyHelpTeam Mine has gone down too as has my phone line
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Joshua Baker
(@JoshBakerr) reported
from
Neath, Wales
@Pembyk @Mthomas2807 @gtstoneman @HywelDaniel @SkyHelpTeam 1st fix before the plasterer, told you this
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Dan Gahan
(@DanGahan) reported
from
Rhoose, Wales
Only @SkyHelpTeam could keep maintaining they don’t have broadband issues when a quick search on Twitter show intermittent issues nationwide, as usual, clueless service from Sky
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Daniel rees
(@Racingdanny8) reported
from
Cwmafan, Wales
@mrbean1927 @SkySports Try doing this, I did it and it worked On sky remote go down to sports not TV guide and go across to other multi showings and click on it then it should work
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Simon Richards
(@Ewenny2) reported
from
Bridgend, Wales
@SkyHelpTeam I have been a sky customer since 1989 ..I have a tv package..sky phone line..and 4 Sky mobiles ..it costs a fortune and your product is unacceptable.. I refuse to spend anymore time fault finding for Sky. I am giving Sky notice that I will be cancelling all my contacts with you.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Josh Morgan 🇬🇧🇺🇦 #BackBoris
(@josh_morgans) reported
@Barry__Robinson @SkyUK You have 14 days to cancel your contract. Ring them up and threaten to cancel.
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Nolan Wilde
(@nolsw) reported
@SkyHelpTeam No ideas. I can get it on my phone no problem though
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Jenni 🏴♥️
(@Jennii_Pennii) reported
@SkyHelpTeam I called the helpline 3 weeks ago and after being on hold for an hour was assured that my reward card for referring a friend would be with me within 14 days. It’s now been 22 days. And their service was installed nearly 10 weeks ago!?
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Jan Mathiesen
(@Mox3d) reported
@SkyHelpTeam For a company to render such atrocious service and to have customers consider an in house ‘downtime’ monitor as being handy. A bit like providing a pre coloured litmus paper to placate the conveniently less informed.
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Josh Morgan 🇬🇧🇺🇦 #BackBoris
(@josh_morgans) reported
@SkyHelpTeam @Barry__Robinson Hi Louise why didn’t you inform this customer of your yours that they have 14 days from date of installation to cancel and re-sign up at the cheaper price?
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Andy Clynch
(@AndyClynch) reported
Sky Glass fitted last week. Since then, the colour has been awful, if you don't select 'vidit' it looks dull. The voice-commands have been intermittent - you have to switch it off-and-on-again to rectify.. And now the remote has died. Not the best start haha @skytv @SkyHelpTeam
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Rob Morgan
(@durutti74) reported
@SkyHelpTeam We've had no satellite signal for TV for three mornings in a row now. It sorts itself out by lunchtime but that's too late for "Homes under the hammer". What's going on?
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Rk
(@RachelkavWIT) reported
@SkyHelpTeam Hi, I really need a contact number for Sky Broadband Ireland I cannot find any contact number anywhere on the website and ive tried the chat function - please help
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Ian Clark
(@chopperhontas) reported
from
Tyldesley, England
Anyone know of any issues with Sky Broadband around manchester and Wigan this morning? Connections keep dropping out. @SkyHelpTeam
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BLINKONCE
(@blinksonce) reported
@SkyHelpTeam My internet has been down for a couple minutes and constantly does this regularly. How can I book an an engineer as it happens regularly?