Sky Outage Report in Neath, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Neath, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at Sky
Sky is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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Wi-fi (13%)
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TV (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Neath, Wales
The most recent Sky outage reports came from the following cities: Ammanford, Swansea, Bridgend, Port Talbot and Neath.
| City | Problem Type | Report Time |
|---|---|---|
 Ammanford |
TV | |
| Swansea |
Internet | |
| Swansea |
TV | |
| Swansea |
Internet | |
| Bridgend |
Phone | |
| Swansea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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Damian Lloyd
(@MelinJack) reported
from
Neath, Wales
@frgjack_ @StokeMark @SkySports Thanks mate, I will from now on, so sorry for upsetting you, I think I’m going to support Stoke now as well. I may become their No1 fan.
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Sion Waldron DipFA
(@Sionwaldron) reported
from
Gorseinon, Wales
@Jules_John @SkyUK The infuriating part is they won’t refund you for lack of services, additionally if you can’t work because they can’t seem to see that you the incur a loss of earnings. Woeful, terrible, frustrating 👎
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gaz downey 🏴🏴
(@downeyg12) reported
from
Swansea, Wales
You can’t win these days with English pundits. I put BT on for a change and Chris Sutton talking **** about how Burnley should have had a pen only to be shot down. I put Skysports on and I have Tim Sherwood talking **** and 💦🍆 over Pep 🙄
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Daniel rees
(@SportyRees1) reported
from
Cwmafan, Wales
Martin Tyler needs to retire , heavy breathing down Mic is annoying as hell 😡 @SkySports @SkySportsNews
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Stephen Squires
(@Welsh19) reported
from
Pontardawe, Wales
@SkyHelpTeam sort it out… it’s imperative now more than ever when we are working from home to have reliable internet!! There random outages are happening far too often and causing issue for my work and customers!! It’s just a shame I can’t get @virginmedia internet…
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Andy
(@swanseatyke) reported
from
Swansea, Wales
@swansforever @SkyHelpTeam We’ve had issues with ours. 2 WFH and 2 home schooling. Shockingly bad. When I spoke to Amy there excuse was we had too many devices connected - iPads, phones, Alexa etc. It doesn’t say that on the add! If we want decent connection the advice was unplug what we weren’t using!
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Rhiannon Edwards 🏴
(@Rhiscfc) reported
from
Port Talbot, Wales
@SkyHelpTeam Hi, every 15 mins or so my tv screen ( picture & sound ) breaks up for about a second. This doesn’t happen when we’re watching the apps like Netflix, iplayer etc. Is this a satellite issue?
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Jimmy 🏴🏴
(@jimmyd14070) reported
from
Swansea, Wales
3 days on a camel to get down here 🤦 @SkySports #swanseacity
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Kelly
(@Kellyluxe) reported
from
Tondu, Wales
Sky Broadband is still down so obviously something major has gone wrong. I wouldn’t like to work for @SkyUK this morning 🤭
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Donna Clarke
(@donnaclarke73) reported
from
Bishopston, Wales
@SkyHelpTeam - why can’t you help with my internet issues??? 5 weeks and still not resolved #shocking #poorcustomerservice #wouldnotrecommend
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Nett 🏴
(@NettThom) reported
from
Neath, Wales
Don’t bother with boring F1 anymore, Lions test still no decision and now no Super Rugby, may as well cancel @SkySports
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Joseph Benjamin
(@CrazyRetard) reported
from
Swansea, Wales
@SkyHelpTeam No it’s still not working. I’ve tried on 2 different browsers on my phone and my home computer. It’s still giving the same message
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Paul Morgan
(@swanzyjack) reported
from
Gwaun-Cae-Gurwen, Wales
How long before @SkyUK has the broadband working? Been down since last night??
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jason logan
(@jasonlogan83) reported
from
Swansea, Wales
@SkySports your red button is not working!
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Caroline Ashton
(@MumofTy) reported
from
Swansea, Wales
@SkyHelpTeam why is the internet still out in Swansea your talking nearly 18 hours now to fix which is crazy. Will there be compensation for everyone effected as this is not the first time this has happened in the last two months
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Gemma Davies
(@Scoobygem) reported
from
Swansea, Wales
Any update @SkyUK #skybroadband @SkyHelpTeam on the outage as we are now into time that people are working from home and unable to do so . Thanks
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Paul Morgan
(@swanzyjack) reported
from
Gwaun-Cae-Gurwen, Wales
@TheRealTR19 @SkyUK Still down in my area. 😩
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Tony Sharpe 🍺🎤🦢🏴🤘🏻
(@CelticWarrior_3) reported
from
Swansea, Wales
Fair play @SkySports coverage of @NRL is **** @PremierSportsTV get it back 👍🏼 #NRL
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Andy
(@swanseatyke) reported
from
Swansea, Wales
@SkyHelpTeam @shenman And what about the rest of us mere mortals that haven’t had any internet since last night. I wouldn’t mind the odd incident of skybroadband not working but it’s becoming a weekly occurrence now.
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Leona Jayne
(@leonajayne14) reported
from
Pyle, Wales
@SkyHelpTeam broadband is down in CF33 area for several neighbours.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Fiona Ann Bennett
(@FionaAnnBennett) reported
@SkyHelpTeam Hi. We were promised a call at 1pm today, to help us re-set up my husband's lost/found mobile phone. We are sitting and waiting.
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Tarlach Ó Cuinn
(@MiseTarlach) reported
@AgentScotland @SkySports They give more exposure & resources to the English women's league. I've also noticed that they have yet to show an SPFL game on UHD. They treat the game with distain and the sooner SPFL are rid the better.
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Jon Price / JJPMedia
(@Rallyman_Wales) reported
@SkyHelpTeam Doesn't help me or the many others without Broadband at the moment though does it... Even when we are providing you with evidence of a wider issue you still don't seem to be reacting. Shocking.
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Jon Price / JJPMedia
(@Rallyman_Wales) reported
@SkyHelpTeam They have and are getting different advice. New routers being sent out, engineers needed, no faults in the local area.... There is clearly an issue, and no-one seems to want to get it resolved.
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Richard
(@Richardpcoop) reported
@SkyHelpTeam hi Sky. Having huge problems with my broadband and need to book an engineer. Can’t find how to book that - please can you help? Thanks
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Ben Murphy
(@muff5) reported
@SkyHelpTeam Thanks Becca, move on to the next customer to the next customer to fob off 👍
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♔Chloé Ann Gardner♔
(@Chloeosauruss) reported
@SkyHelpTeam Hi Matt, it was my dad that spoke with your customer service team. Our internet will drop out mostly at weekends and we can not access it for 30 min. My dad called as we have had these problems years ago. Instead of listening said ‘I should know my job been doing it for 8 years’
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♔Chloé Ann Gardner♔
(@Chloeosauruss) reported
@SkyHelpTeam I believe they ran some checks but in the pre call my dad was informed there was a problem. They have agreed to send an engineer out but the customer service advisor was so rude. Not impressed
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Inside The SPFL
(@AgentScotland) reported
@8obbyanderson @SkySports They got the SPFL for a peanuts and rode it rotten all for their own gain, they'll never get another gig where they can create so many hours of original TV for so little investment, BT had a chance to show us how much they appreciated us and their bid was a total embarrassment.
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doug kerr
(@dougkerruk) reported
@SkyHelpTeam issues in Edinburgh (eh3)? My internet is completely dropped, router says broadband disconnected. Has been fine for months and this morning, have followed all the troubleshooting steps. Please let me know asap as I work remotely!