Sky Outage Report in Neath, Wales
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Neath, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (57%)
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TV (18%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Neath, Wales
The most recent Sky outage reports came from the following cities: Bridgend, Swansea and Maesteg.
| City | Problem Type | Report Time |
|---|---|---|
 Bridgend |
Internet | |
| Bridgend |
Wi-fi | |
| Swansea |
Internet | |
| Bridgend |
Internet | |
| Maesteg |
TV | |
| Bridgend |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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Rich Powell
(@TheRichPowell) reported
from
Resolven, Wales
@SkySports sort your red button service would like to watch the game with commentary paying more than over the odds for a poor service @SkyUK
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Simon Richards
(@Ewenny2) reported
from
Ewenny, Wales
@SkyHelpTeam Good news Sky, my super fast broadband didn’t cut out long enough tonight to cancel my account and while I was at it I cancelled my TV package and phone line as well. My 4 Sky mobiles are still on contract until April and they will be next. #rottenservice
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Simon Richards
(@Ewenny2) reported
from
Ewenny, Wales
@SkyHelpTeam You will have to accept my apologies for the slow replies but your wi fi keeps dropping out and is completely hopeless.
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Simon Richards
(@Ewenny2) reported
from
Ewenny, Wales
@SkyHelpTeam I gave up after 90 minutes, been forwarded to 4 different numbers..I’ve been with Sky since 1991 and I pay over £185 per month for mobiles, tv, fibre and landline service and this has to be the most dreadful customer service in the U.K. I’m out of contract in April. #cantwait
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Griff
(@GriffinSpurs) reported
from
Bridgend, Wales
@SkyHelpTeam @joy_paulsjoy Yes there is an issue. Mine is down too
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Simon Richards
(@Ewenny2) reported
from
Ewenny, Wales
@SkyHelpTeam Logged in run all checks .. wi fi works on and off ..totally unreliable.. it’s 2019 for goodness sake..the service and product you are providing is unacceptable. I am searching for a new provider. #hopeless having to send this tweet in between sky wifi drop out.😡
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Ryan Pridmore
(@RyanPridmore) reported
from
Swansea, Wales
@jackjiffy @SkySports @TheAiCPodcast Oooofff you bad bastard Jif 😂
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Hicky 1
(@hickyboy1) reported
from
Swansea, Wales
@SkyHelpTeam can you help me. Several places of my home have no internet in them and drop off line.
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Dan Wagstaff
(@DanWag1) reported
from
Aberavon, Wales
@SkyHelpTeam not impressed. Booked Sky Q installation for today. Told Sky I had to take my wife to work between 8-9am and they said it was fine. Engineer rings me from outside my house at 8.10am. Poor customer service. If they cannot install it today I won't be a customer by 5pm
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Mark G
(@jackjiffy) reported
from
Dunvant, Wales
@swansforever Disgusting way to treat supporters. Someone at @EFL / @SkySports looked at possible Friday night TV games & thought that's fair enough! They give no shits for the fans. Not just us either.
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jordan rowlands
(@Rowlands2019) reported
from
Aberavon, Wales
@SkyHelpTeam It back on now but for how long this time because I’m going to phone up today as I’m not paying the full month payment after all the problems I’ve had this month
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Scott Williams
(@scottwilliams82) reported
from
Swansea, Wales
Wish I'd checked Twitter to see all the people across the country talking about @SkyHelpTeam broadband being down before I spent 20 mins doing connection tests and reboots 🙄 #skybroadband #sky
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jordan rowlands
(@Rowlands2019) reported
from
Aberavon, Wales
@SkyHelpTeam you need to sort this internet out I pay £40 a month for good internet for it to be down again in South Wales what a joke
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Simon Richards
(@Ewenny2) reported
from
Bridgend, Wales
@SkyHelpTeam I have been a sky customer since 1989 ..I have a tv package..sky phone line..and 4 Sky mobiles ..it costs a fortune and your product is unacceptable.. I refuse to spend anymore time fault finding for Sky. I am giving Sky notice that I will be cancelling all my contacts with you.
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Daniel rees
(@Racingdanny8) reported
from
Cwmafan, Wales
Bye VAR You're not Working #PremierLeague @premierleague @SheffieldUnited @ManUtd @SkySports
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Joshua Baker
(@JoshBakerr) reported
from
Neath, Wales
@Pembyk @Mthomas2807 @gtstoneman @HywelDaniel @SkyHelpTeam 1st fix before the plasterer, told you this
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Jay Perkins
(@Jay_Perkins) reported
from
Skewen, Wales
Just had the @SkyHelpTeam engineer out to fix our WiFi signal strength and now the internet is completely down. Fairly certain there is no worse Internet Service Provider around. And no, I can’t face another cust serv call with Sky, again
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Simon Richards
(@Ewenny2) reported
from
Ewenny, Wales
@SkyHelpTeam Right! my phones fully charged and plugged in.. I have a flask of coffee and sandwiches..i’ve told my family where I am in case they start looking for me in the next couple of days. So here goes..I’m going to phone Sky customer services.. pray for me...#skyhopeless
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jordan rowlands
(@Rowlands2019) reported
from
Aberavon, Wales
@SkyHelpTeam @SkyUK what’s going on with this internet again what a joke your company is all this money and still getting problems every other week it’s a joke I’m not happy paying £50+ a month for this crap
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Daniel rees
(@Racingdanny8) reported
from
Cwmafan, Wales
@mrbean1927 @SkySports Try doing this, I did it and it worked On sky remote go down to sports not TV guide and go across to other multi showings and click on it then it should work
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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AJ
(@Ajayi82) reported
@SkyUK you need to invest in more mobile masts the service is terrible
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Miss Lilly Kaur
(@SASHA50218705) reported
@SkyUK Hello Good morning, can someone help me please I want to contact sky via email please. Thankyou.
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Michaela Pearce
(@Michael52507699) reported
@SkyHelpTeam With BT who you rent the lines from, we tried Ethernet cable & WiFi the issue still persists. We spoke to an advisor last night who advised that we shouldn’t of been told it is an internet issue & the hardware will need replacing he was very apologetic about it taking so long
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Stephen Young
(@1969_stevieb) reported
@SkySportsPL @SkySports They would probably want to die from embarrassment & feel really stupid if Arsenal didn't win the league.
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Anthony Bruce
(@Brucie1986) reported
If I don't receive a call from anyone at @virginmedia today then my previous service provider @SkyUK have offered me a great deal to return and I'll be taking them up on it and will advise anyone thinking of using you in the future to think twice! Terrible customer service.
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Thom Di Choi 😇
(@thomdichoi) reported
from
Islington, England
@scott_stonio @SkyFootball @SkySports It was specifically stupid to highlight your stupidity. But I suppose that went over your head just like the difference between race and nationality did 🤘
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Scott Stonio
(@scott_stonio) reported
@thomdichoi @SkyFootball @SkySports Poor analogy
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crystal
(@BardicSpirit) reported
I would like to know why after A DECADE @SkyHelpTeam won’t take my abusive fathers name off the account without his permission. My mum has asked for, again, A DECADE to change it. We can’t ask him, it’s dangerous. She always paid but they still won’t take his stupid name off!!!
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CHRIS SIMMONS
(@iamchrissimmons) reported
@SkyHelpTeam @seaside_sophie Yes but the clear issue here is that someone tells you they cannot afford an increase and want to cancel, and you then get them to stay on a slightly lower contract knowing full well you'll just up it later anyway. A contract should be pre agreed costs for a pre agreed period.
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KWAME GH
(@KWAMEGH56264966) reported
@Chels_HQ @SkySports We will never give up we know what we can do