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Sky Outage Report in Pontarddulais, City and County of Swansea, Wales

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Pontarddulais, City and County of Swansea, Wales 11/24/2025 12:40

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Pontarddulais, City and County of Swansea, Wales

The most recent Sky outage reports came from the following cities: Neath and Swansea.

Loading map, please wait...
City Problem Type Report Time
United KingdomNeath Internet
United KingdomSwansea Internet
United KingdomSwansea Internet
United KingdomLlanelli Internet
United KingdomCarmarthen Internet
United KingdomLlanelli Wi-fi

Community Discussion

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Sky Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • LittleMitch94 Mitchell Powell (@LittleMitch94) reported from Swansea, Wales

    @SkyFootball you want to be embarrassed, I’ve never seen such bias commentary in all my life. I’m as straight as they come and I’m telling you that was pathetic, infaxt infurating in patches! **** Brentford, **** Thomas Frank & **** SkySports!

  • CelticWarrior_3 Tony Sharpe 🍺🎤🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿🤘🏻 (@CelticWarrior_3) reported from Swansea, Wales

    Fair play @SkySports coverage of @NRL is **** @PremierSportsTV get it back 👍🏼 #NRL

  • markoneill40 Mark O'Neill (@markoneill40) reported from Swansea, Wales

    Never heard such biased one sided commentary, well done @SkySports

  • bevphillips612 Beverley Phillips (@bevphillips612) reported from Swansea, Wales

    @skysports problem with your matches on the red button!!!

  • danielgevaux Daniel Gevaux Ross (@danielgevaux) reported from Swansea, Wales

    @SkyHelpTeam I don’t think you read my message this isn’t a simple turn off router back on fix. The hubs don’t work when I’m connected to a booster. They work fine when near the main wifi.

  • Baz_k Barry Kirby (@Baz_k) reported from Trimsaran, Wales

    Does anyone else have an issue with their #SkyQ box and @Samsung Smart TV glitching or blinking intermittent black screen and sound dropping out?? @SkyHelpTeam

  • NettThom Nett 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@NettThom) reported from Neath, Wales

    Don’t bother with boring F1 anymore, Lions test still no decision and now no Super Rugby, may as well cancel @SkySports

  • rachey78 Rachel Holley (@rachey78) reported from Swansea, Wales

    @SkyHelpTeam Having terrible issues with our broadband, I can’t access anything online and can’t get through to the help line any advice would be greatly accepted

  • Legend027UTD James Alan Jackson (@Legend027UTD) reported from Swansea, Wales

    @SkySports So you think £15 is worth paying to watch a game with an atmosphere like a game down the park? Should sue them for false advertising with the fake crowd noise.

  • MelinJack Damian Lloyd (@MelinJack) reported from Neath, Wales

    @frgjack_ @StokeMark @SkySports Thanks mate, I will from now on, so sorry for upsetting you, I think I’m going to support Stoke now as well. I may become their No1 fan.

  • JoshBakerr Joshua Baker (@JoshBakerr) reported from Neath, Wales

    @SkyHelpTeam why do we pay u all the money for the best internet possible and u can’t even provide a ******* service

  • Daniel_K_Morgan Dan Morgan (@Daniel_K_Morgan) reported from Llanelli, Wales

    @SkyHelpTeam Hi yes we have already done this twice. We have been told twice that someone is going to contact us. All we really want is an update of what’s going on as we are now paying for a service we can’t use.

  • Daniel_K_Morgan Dan Morgan (@Daniel_K_Morgan) reported from Llanelli, Wales

    Hi @SkyUK, our broadband went live yesterday but we’ve still not received our hub. We’ve spoken to some nice customer service people on the phone who said we’ll get a call back to arrange one but still not heard back. Royal Mail still not received package (PZ416543062GB) - Help!

  • swanseatyke Andy (@swanseatyke) reported from Swansea, Wales

    @swansforever @SkyHelpTeam We’ve had issues with ours. 2 WFH and 2 home schooling. Shockingly bad. When I spoke to Amy there excuse was we had too many devices connected - iPads, phones, Alexa etc. It doesn’t say that on the add! If we want decent connection the advice was unplug what we weren’t using!

  • SportyRees1 Daniel rees (@SportyRees1) reported from Cwmafan, Wales

    Martin Tyler needs to retire , heavy breathing down Mic is annoying as hell 😡 @SkySports @SkySportsNews

  • markoneill40 Mark O'Neill (@markoneill40) reported from Swansea, Wales

    Never heard such biased one sided commentary, well @SkySports

  • SarahBailey35 Sarah Bailey (@SarahBailey35) reported from Kidwelly, Wales

    @SkyHelpTeam why can’t I see the small live tv box ( top left hand side) when on Sky Q recordings menu etc? Is this a glitch? I would have expected an update to have improved the service not take a step backward?!?

  • RicheyBurke86 Richard Burke (@RicheyBurke86) reported from Cwmafan, Wales

    @Bennie____ @SkySports @premierleague People stream and use iptv because the prices are already through the roof. Then they come up with this ****.

  • Tonyrog13 Tony rogers (@Tonyrog13) reported from Swansea, Wales

    @SkySports @SpursOfficial Just watched spurs absolutely destroy utd 6.1 (don't say that every day) Then listen for 15 minutes from sourness Patricia and Neville bang on about poor utd were Don't forget Tottenham were there today Sorry make that 20 minutes now Ole s on

  • Rhiscfc Rhiannon Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Rhiscfc) reported from Port Talbot, Wales

    @SkyHelpTeam Hi, every 15 mins or so my tv screen ( picture & sound ) breaks up for about a second. This doesn’t happen when we’re watching the apps like Netflix, iplayer etc. Is this a satellite issue?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • DaveRob11807409 Dave Robinson (@DaveRob11807409) reported

    @SkyHelpTeam hi there. Still getting intermittent freezing with itv on sky glass. I’ve done all the fault finding, glass is on Ethernet . Internet is 350 download. It’s getting beyond a joke now as I pay over £100 per month . Please fix it

  • Paul_H1982 Paul (@Paul_H1982) reported from Bristol, England

    @SkyHelpTeam Sky mobile coverage across the UK is truly awful . Any plans to improve it so people, you know, can use the phones/plans we pay you a lot of money for?

  • a1loette A1loette (@a1loette) reported

    @SkySports @nassercricket Green down under

  • Rochelle_x_o Party popper (@Rochelle_x_o) reported

    @SkyHelpTeam any help with this please?

  • kengriffin13 ken griffin (@kengriffin13) reported

    @SkySports @nassercricket What did u expect two poor sides with no guidance

  • opitza AOA (@opitza) reported

    @SkySports Or maybe England have **** test batsmen

  • Kolwing1 Kolwing (@Kolwing1) reported

    @SkyHelpTeam Back now, I think all of my area was down.

  • JagerBrister Bri H (@JagerBrister) reported

    @SkyHelpTeam hi, had my sky Q installed today, but on demand isn’t working, from scanning Google looks like a known error, message says I need to upgrade sub to use this service. Please DM me so I can send account details etc cheers

  • EV_Chief AndiW (@EV_Chief) reported

    @SkyHelpTeam I’ve cancelled my order with sky because you weren’t helpful at all and just kept blaming @OpenreachHelp even though your service worked when we moved in October!

  • rio_argent Rio Argent (Greenslade) (@rio_argent) reported

    @SkyHelpTeam Is the service still down? I still can’t activate the sim.