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Sky Outage Report in Pontarddulais, City and County of Swansea, Wales

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Pontarddulais, City and County of Swansea, Wales 12/14/2025 19:10

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Pontarddulais, City and County of Swansea, Wales

The most recent Sky outage reports came from the following cities: Neath, Carmarthen and Swansea.

Loading map, please wait...
City Problem Type Report Time
United KingdomNeath Wi-fi
United KingdomCarmarthen TV
United KingdomNeath TV
United KingdomSwansea TV
United KingdomNeath Internet
United KingdomSwansea Internet

Community Discussion

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Sky Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • jessicaharries 𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜 (@jessicaharries) reported from Llanelli, Wales

    @SkyHelpTeam I have checked my account. It states that my internet is due to be cancelled tomorrow. This shouldn’t be the case. I have arranged to join BT, this is not due to begin until the 30th. Can someone please ensure this does NOT cancel tomorrow as the internet is essential at the mo.

  • Legend027UTD James Alan Jackson (@Legend027UTD) reported from Swansea, Wales

    @SkySports So you think £15 is worth paying to watch a game with an atmosphere like a game down the park? Should sue them for false advertising with the fake crowd noise.

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @SkyHelpTeam System doesn’t accept my sign in details. I receive your emails yet it doesn’t accept the email address. I think it’s frankly unacceptable to charge people for a service you aren’t providing.

  • plidmanu plidmanu (@plidmanu) reported from Llanelli, Wales

    @SkySports Just cancel all sport until its safe

  • LittleMitch94 Mitchell Powell (@LittleMitch94) reported from Swansea, Wales

    @SkyFootball you want to be embarrassed, I’ve never seen such bias commentary in all my life. I’m as straight as they come and I’m telling you that was pathetic, infaxt infurating in patches! **** Brentford, **** Thomas Frank & **** SkySports!

  • downeyg12 gaz downey (@downeyg12) reported from Swansea, Wales

    @frogster4 @SkySports @SpursOfficial They are awful fair play...always bumming utd on twitter and always on tv

  • rachey78 Rachel Holley (@rachey78) reported from Swansea, Wales

    @SkyHelpTeam Having terrible issues with our broadband, I can’t access anything online and can’t get through to the help line any advice would be greatly accepted

  • danielgevaux Daniel Gevaux Ross (@danielgevaux) reported from Swansea, Wales

    @SkyHelpTeam I don’t think you read my message this isn’t a simple turn off router back on fix. The hubs don’t work when I’m connected to a booster. They work fine when near the main wifi.

  • SarahBailey35 Sarah Bailey (@SarahBailey35) reported from Kidwelly, Wales

    @SkyHelpTeam why can’t I see the small live tv box ( top left hand side) when on Sky Q recordings menu etc? Is this a glitch? I would have expected an update to have improved the service not take a step backward?!?

  • jamesleonard40 jamesleonard (@jamesleonard40) reported from Swansea, Wales

    @virginmedia ffs sake why has our bill gone up too £76 a month just because football back on not happy #lookingtoochange Anyone recommend another service cheaper @SkySports @TalkTalk my dad only wants football nothing else #football #sports

  • markoneill40 Mark O'Neill (@markoneill40) reported from Swansea, Wales

    Never heard such biased one sided commentary, well @SkySports

  • RicheyBurke86 Richard Burke (@RicheyBurke86) reported from Cwmafan, Wales

    @Bennie____ @SkySports @premierleague People stream and use iptv because the prices are already through the roof. Then they come up with this ****.

  • leannemrichards Leanne Richards (@leannemrichards) reported from Bishopston, Wales

    @SkyHelpTeam You've increased my bill this month without notification. I was going to cancel and move to a cheaper provider but agreed a monthly price with you to stay. There was no mention this cost would change! I can't get hold of you by phone or email! Very j happy customer!!

  • aroo1 Aroo (@aroo1) reported from Llanelli, Wales

    @SkySports Well If prem players ain’t prepared to play (do there job ) not having a go but maybe they should take a pay cut like the rest of the world at to when not working

  • D11EVS Dan Evans (@D11EVS) reported from Llangyfelach, Wales

    @SkyUK I need to downgrade/renegotiate my package before the offer period ends and the bills become astronomical. How do I do this as I do not have an option to downgrade. Failing that I will cancel my direct debit to prevent fees being taken from my account.

  • MatthewBidder3 Matthew Bidder (@MatthewBidder3) reported from Swansea, Wales

    @SkyHelpTeam hello, my WiFi is absolutely terrible. Please help as I am working from home during his pandemic and it effecting my work and income. Thank you

  • markoneill40 Mark O'Neill (@markoneill40) reported from Swansea, Wales

    Never heard such biased one sided commentary, well done @SkySports

  • Tonyrog13 Tony rogers (@Tonyrog13) reported from Swansea, Wales

    @SkySports @SpursOfficial Just watched spurs absolutely destroy utd 6.1 (don't say that every day) Then listen for 15 minutes from sourness Patricia and Neville bang on about poor utd were Don't forget Tottenham were there today Sorry make that 20 minutes now Ole s on

  • JoshBakerr Joshua Baker (@JoshBakerr) reported from Neath, Wales

    @SkyHelpTeam why do we pay u all the money for the best internet possible and u can’t even provide a ******* service

  • Daniel_K_Morgan Dan Morgan (@Daniel_K_Morgan) reported from Llanelli, Wales

    Hi @SkyUK, our broadband went live yesterday but we’ve still not received our hub. We’ve spoken to some nice customer service people on the phone who said we’ll get a call back to arrange one but still not heard back. Royal Mail still not received package (PZ416543062GB) - Help!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • BygSingh Bal Singh (@BygSingh) reported

    @northbank1988 @SkySports what nonsense, I actually support arsenal as they are my local team. It's not my fault my club win trophies and yours don't otherwise I'll be calling you a glory hunter too.

  • MrHappySquid1 MrHappySquid (@MrHappySquid1) reported

    @SkyHelpTeam Test Not working comes back error and no telephone number to call - please can someone at sky ireland please ring me if I give you my number??? Thanks

  • Deanreevesuk Dean (@Deanreevesuk) reported

    @SkyHelpTeam I’m not having engineer issues every other channel works apart from sports channels

  • jamessu18203612 jimmy (@jamessu18203612) reported

    @PerrySquire7 @SkyHelpTeam It’s Sky tv he’s having problems with Matt, streaming keeps cutting out on his fire stick. Sort it out for him.

  • F1bCCuYAklml5nm 🏌️⛳ (@F1bCCuYAklml5nm) reported

    @maroonajambo @SkySports @spfl **** Sky Sports they're no good for our game going forward

  • sandforth21 Chris Snow (@sandforth21) reported

    @StevePenk @SkySports Because United are crap

  • smcopywriter Stephen Marsh (@smcopywriter) reported

    @SkyHelpTeam trying to see whether there’s an update on an engineer resolving some issue between my house and the cabinet. But can’t log in - it says account locked? So need help on both fronts.

  • drummerJoshG Josh Goring (@drummerJoshG) reported

    @SkyHelpTeam Well that's just stupid, if I want to make space on my box I'll choose what I want to delete. There is plenty of space left on the hard drive, no items needed deleting to make space available for new items. Is there a way to turn this function off?

  • harveyscothon Harvey Scothon (@harveyscothon) reported

    @SkyHelpTeam are you into golf customers yet who have poor registered for sky glass?

  • eatontoomuch Chris (@eatontoomuch) reported

    @SkyHelpTeam Done that. No reported issues. Line checker didn’t find any issues either. No changes to any setup for months. Sky box has only power light on. Every 5 mins internet comes back green then flashes orange and internet goes. WiFi is fine.