Sky

Sky Outage Report in Pontarddulais, City and County of Swansea, Wales

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Pontarddulais, City and County of Swansea, Wales 04/24/2025 17:55

April 24: Problems at Sky

Sky is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. TV (13%)

    TV (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Pontarddulais, City and County of Swansea, Wales

The most recent Sky outage reports came from the following cities: Llanelli, Swansea, Port Talbot and Neath.

Loading map, please wait...
City Problem Type Report Time
United KingdomLlanelli TV
United KingdomSwansea Wi-fi
United KingdomPort Talbot Wi-fi
United KingdomPort Talbot TV
United KingdomSwansea Internet
United KingdomLlanelli TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • philengland1 Philip(Phil)England 🌈🏳️‍🌈😘💖💕 (@philengland1) reported from Swansea, Wales

    @SkyHelpTeam @skytv last night The Good Doctor isn't there to download, on Last Nights TV it says series 5 episode 3 but when you select it, it goes to series 3 episode 5. I'm a SkyQ customer

  • AilsaA1 ♡ Icela 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 ♡ (@AilsaA1) reported from Swansea, Wales

    @SkyUK the #skyglass is one if the worst things I've bought, nearly everyday I have issues with it not working, but this morning it's having a complete meltdown!! Wish I'd never got it now, so temperamental and to get through to anyone in tech support is a nightmare!

  • swanzyjack Paul Morgan (@swanzyjack) reported from Gwaun-Cae-Gurwen, Wales

    @TheRealTR19 @SkyUK Still down in my area. 😩

  • Gate2Podcast ɢᴀᴛᴇ 2 ᴘᴏᴅᴄᴀꜱᴛ (@Gate2Podcast) reported from Swansea, Wales

    @HPJ07 This was about half hour before kick off. I just meant fans of football clubs were already up and down the country last weekend, rather than watching their team on SkySports this weekend. Phone goes in my pocket for the match, so this was the last photo I took 👎🏻

  • Rhiscfc Rhiannon Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Rhiscfc) reported from Port Talbot, Wales

    @SkyHelpTeam any news on when the outage in my area will be sorted? Had no broadband/Wi-Fi connection for 2 days

  • MilwardCorey Corey (@MilwardCorey) reported from Swansea, Wales

    Awful awful company @skyuk lied to me

  • pikeman180 Mal Gape (@pikeman180) reported from Pontardawe, Wales

    @SkyUK and what happens if your internet goes down?

  • emmamaygerrard 𝙴𝚖𝚖𝚊 (@emmamaygerrard) reported from Ammanford, Wales

    @SkyHelpTeam So is it down to channel 4 to upload to on demand?

  • MrBannister1 Matthew Bannister (@MrBannister1) reported from Llanelli, Wales

    @SkyHelpTeam I’ve spoken to a sky operative and they informed me there is an issue with the equipment or the install. Working for less than 10 days! Frustrating and disappointed to say the least

  • liljinx31 Chris Jenkins (@liljinx31) reported from Neath, Wales

    There we go. Took 15 minutes to mention @JackGrealish @SkySports **** off #avfc

  • PAULREES10 PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    Turning down the volume when the crowd abuse Price is embarrassing @SkySports @SkySportsDarts

  • CrazyRetard Joseph Benjamin (@CrazyRetard) reported from Swansea, Wales

    @SkyHelpTeam No it’s still not working. I’ve tried on 2 different browsers on my phone and my home computer. It’s still giving the same message

  • alexabliss1877 WWE is Bliss 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@alexabliss1877) reported from Llanelli, Wales

    @SkyHelpTeam if I sign up to phone and fibre broadband package tomorrow how long until its installed? Got no wifi at moment Vodafone messed my account up they disconnected me instead of upgrading my speed on Friday I've cancelled with them awful service never again!

  • llangyjack jasey (@llangyjack) reported from Llangyfelach, Wales

    @SkyHelpTeam evening no signal on my telebox hope your fixing it been waiting on the what seems like forever to report

  • ianevans306 Ian Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ianevans306) reported from Capel Hendre, Wales

    @SkyHelpTeam My contract has just ended with you and want to try and renew but trying to use your online service is shocking can’t use it at all plus I can’t seem to get anyone on your phones

  • Marcia_Rano Marcia Rano (@Marcia_Rano) reported from Pontardawe, Wales

    @SkyHelpTeam my broadband has been down since 1:30am and I have to go to work I’m an hour. I need internet for my job! Please fix this!

  • alexabliss1877 WWE is Bliss 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@alexabliss1877) reported from Llanelli, Wales

    @SkyHelpTeam about time now Sky let us have Sky Sports channels and BT sports channels only without having to add on and pay for the Signature pack for channels I never watch. Bt do it why can't Sky?

  • bumblebee226 sha (@bumblebee226) reported from Pembrey, Wales

    Why is my internet going off every day at certain times @SkyHelpTeam - over 2 years of working at home with no issue and now it goes off every day!

  • NathWatkins2020 Nathan Watkins (@NathWatkins2020) reported from Kidwelly, Wales

    @GazzehCOYS @HLTCO @SkySports If people leak http etc they can cause it happened to other IPTV companies as they blocked and shut it down even don't tagged sky help team they can block it as well

  • NathLlanelli Nath (@NathLlanelli) reported from Llanelli, Wales

    @DanLang12 @SkySports What the actual **** is he doing? 👀

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • mr_percentage Mr Percentage (@mr_percentage) reported

    @BBCSport @SkySports All these fake and insincere words look rather hollow when you’ve been responsible for thrusting BLM down our throats. To half the country’s stands for something different than the other half and you are supposed to be impartial

  • missnpatel Nila Patel (@missnpatel) reported

    @SkyHelpTeam Sky can chase them for an update for customers. We pay Sky for the broadband service, not Openreach.

  • memes_cdl CDL Memes ➐ (@memes_cdl) reported

    My Sky TV box just stopped working mid PPV **** you @SkyUK

  • BaasLima Pablo Lima (@BaasLima) reported

    @SkyHelpTeam Good Morning, the Sky Broadband is still down in RM12, when will you fix this?

  • HThreadgold Hannah Walsh (@HThreadgold) reported

    @SkyHelpTeam I have done all that. Spent an hour last night and then an hour on the phone to someone at sky who tried to fix it and stated in the end there was a problem in the area. She said a team would be trying to fix it but that was at 6pm last night?

  • Shane97349458 Shane (@Shane97349458) reported

    @MichaelBensonn @SkySports I'm down with that

  • failedcupcakes roger winerer 🎾🎾 (@failedcupcakes) reported

    @SkyHelpTeam I really need some help please I spoke to someone yesterday and my sky q box has died. Why do I need to wait for another team to call me today & does this mean I have to wait in all day?! I feel like a new box could’ve been arriving today :(

  • Robj_sharpe Robert Sharpe (@Robj_sharpe) reported

    @SkySports Showed his true class by calling out Justin’s wife …. Horrible man and a shadow of his former self

  • Sh0ll0w SH🏴‍☠️ (@Sh0ll0w) reported

    @SkyHelpTeam you're probably already aware, but Twitter's videos aren't working. If I switch from WiFi to mobile then everything's fine. I need to watch pointless videos (which mostly consist of either idiots or cats), can you fix it please? Ta.

  • M3ilalUM3R Muhammad bilal umer (@M3ilalUM3R) reported

    @SkyHelpTeam There's no recording so I know what's happening or whether I am going up in the queue. Is there some issue with your phone system?