Sky Outage Report in Pontarddulais, City and County of Swansea, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontarddulais, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 04: Problems at Sky
Sky is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (14%)
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TV (14%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Pontarddulais, City and County of Swansea, Wales
The most recent Sky outage reports came from the following cities: Llanelli, Swansea, Neath and Port Talbot.
| City | Problem Type | Report Time |
|---|---|---|
 Llanelli |
TV | |
| Swansea |
TV | |
| Swansea |
Internet | |
| Swansea |
Internet | |
| Llanelli |
Internet | |
| Neath |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Pontarddulais, Wales
Latest outage, problems and issue reports in Pontarddulais and nearby locations:
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Donna Clarke
(@donnaclarke73) reported
from
Bishopston, Wales
@SkyHelpTeam - why can’t you help with my internet issues??? 5 weeks and still not resolved #shocking #poorcustomerservice #wouldnotrecommend
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Stephen Squires
(@Welsh19) reported
from
Pontardawe, Wales
@SkyHelpTeam sort it out… it’s imperative now more than ever when we are working from home to have reliable internet!! There random outages are happening far too often and causing issue for my work and customers!! It’s just a shame I can’t get @virginmedia internet…
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DaveDShelfSide💙🌺⛳️🌺
(@DaveD250) reported
from
Pembrey, Wales
@SkyHelpTeam Some transparency this morning is required…….#skybroadband #OutageUpdate Come On, lots of customers rely on your service…….
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Marcia Rano
(@Marcia_Rano) reported
from
Pontardawe, Wales
@SkyHelpTeam my broadband has been down since 1:30am and I have to go to work I’m an hour. I need internet for my job! Please fix this!
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Chris Jenkins
(@liljinx31) reported
from
Neath, Wales
There we go. Took 15 minutes to mention @JackGrealish @SkySports **** off #avfc
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Sion Waldron DipFA
(@Sionwaldron) reported
from
Gorseinon, Wales
@Jules_John @SkyUK The infuriating part is they won’t refund you for lack of services, additionally if you can’t work because they can’t seem to see that you the incur a loss of earnings. Woeful, terrible, frustrating 👎
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jasey
(@llangyjack) reported
from
Llangyfelach, Wales
@SkyHelpTeam evening no signal on my telebox hope your fixing it been waiting on the what seems like forever to report
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Joseph Benjamin
(@CrazyRetard) reported
from
Swansea, Wales
@SkyHelpTeam No it’s still not working. I’ve tried on 2 different browsers on my phone and my home computer. It’s still giving the same message
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Jimmy 🏴🏴
(@jimmyd14070) reported
from
Swansea, Wales
3 days on a camel to get down here 🤦 @SkySports #swanseacity
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Caroline Ashton
(@MumofTy) reported
from
Swansea, Wales
@SkyHelpTeam why is the internet still out in Swansea your talking nearly 18 hours now to fix which is crazy. Will there be compensation for everyone effected as this is not the first time this has happened in the last two months
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𝙴𝚖𝚖𝚊
(@emmamaygerrard) reported
from
Ammanford, Wales
@SkyHelpTeam So is it down to channel 4 to upload to on demand?
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Paul Morgan
(@swanzyjack) reported
from
Gwaun-Cae-Gurwen, Wales
How long before @SkyUK has the broadband working? Been down since last night??
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DaveDShelfSide💙🌺⛳️🌺
(@DaveD250) reported
from
Pembrey, Wales
@SkyUK @SkyHelpTeam Complaints line down due to a technicality. Come on guys!!
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linseyloo
(@LinseyPerry) reported
from
Cefneithin, Wales
@SkyHelpTeam Really though? No means of contacting Sky after 9pm, when Broadband is down - great customer service there Sky!🤬 hope you’ll give me the 1gb of data I had to use, to TRY and navigate my way around all your trouble shooting options.. which non of worked by the way!Waiting a reply
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gaz downey 🏴🏴
(@downeyg12) reported
from
Swansea, Wales
You can’t win these days with English pundits. I put BT on for a change and Chris Sutton talking **** about how Burnley should have had a pen only to be shot down. I put Skysports on and I have Tim Sherwood talking **** and 💦🍆 over Pep 🙄
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Gemma Davies
(@Scoobygem) reported
from
Swansea, Wales
Any update @SkyUK #skybroadband @SkyHelpTeam on the outage as we are now into time that people are working from home and unable to do so . Thanks
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Paul Morgan
(@swanzyjack) reported
from
Gwaun-Cae-Gurwen, Wales
@TheRealTR19 @SkyUK Still down in my area. 😩
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Philip(Phil)England 🌈🏳️🌈😘💖💕
(@philengland1) reported
from
Swansea, Wales
@SkyHelpTeam @skytv last night The Good Doctor isn't there to download, on Last Nights TV it says series 5 episode 3 but when you select it, it goes to series 3 episode 5. I'm a SkyQ customer
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Andy
(@swanseatyke) reported
from
Swansea, Wales
@SkyHelpTeam @shenman And what about the rest of us mere mortals that haven’t had any internet since last night. I wouldn’t mind the odd incident of skybroadband not working but it’s becoming a weekly occurrence now.
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Dripping Tap
(@tapdripping) reported
from
Pembrey, Wales
@Downing_91 @SkySports I agree that Finn Russell should have been included - Farrell’s poor tacking technique is a liability & he hasn’t performed well. Unusual for a Lions team to have issues at centre. Beirne has to be one of the most unlucky players on tour.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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abimo
(@abialone) reported
from
Lisburn, Northern Ireland
@SkySports @GNev2 Bad. It was pure crap. Ralf has to go
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Sarah Jones
(@jonesysarahyay) reported
@LindizzLinz @starry_velvet @SkyUK Once I came to end on my phone contract, I went sim only with three. I pay 20 a month. It works great. I hotspot to my tv (if I watch it), laptop. Use laptop same time as data tv. it has saved me so much money. I never notice difference in speed. Depend how many live with you?
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Beinir Poulsen
(@beinir_poulsen) reported
@SkySports @Lonita__ Wtf @Lonita__ you like boksing!!??🤞🤞🤞
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Ben Connelly
(@bconnelly55) reported
@JackRuleLD @SkyCricket @SkySports How do we get technical issues like this in the modern era? It would be interesting to know
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Kirsty 🌠
(@KirstyTwitch) reported
@SkyHelpTeam Since the original tweet I've had a Sky engineer replace EVERYTHING and the issues are now just as bad, if not worse.
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Lwright90
(@Lolly7453) reported
@SkyHelpTeam hey I really want to cancel my sky package. Could you help me do this? Getting in touch via phone or web chat is almost impossible!! I keep getting cut off when I call!
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Andrew Peek
(@andypeek) reported
@SkySports can you make the sport pay per view? There is a right load of **** that we have to pay for now…
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Rossi
(@RBMWATP) reported
@SkySports Sit down hen
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Lonita 🇦🇱
(@Lonita__) reported
@beinir_poulsen @SkySports no it’s just cause Florian is Alb so i support him 😭
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Gareth Livesey
(@GarethLivesey95) reported
@SkySports @GNev2 What’s funny is United fans blaming it all on the glazers… they’ve spent hundreds of millions and you’re still ****. It isn’t their fault the players aren’t good enough. What more do you want? Someone else to come in and spend even more?