Sky Outage Report in Pontarddulais, City and County of Swansea, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontarddulais, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 05: Problems at Sky
Sky is having issues since 01:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Pontarddulais, City and County of Swansea, Wales
The most recent Sky outage reports came from the following cities: Swansea, Neath and Carmarthen.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
TV | |
| Neath |
Wi-fi | |
| Carmarthen |
TV | |
| Neath |
TV | |
| Swansea |
TV | |
| Neath |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Pontarddulais, Wales
Latest outage, problems and issue reports in Pontarddulais and nearby locations:
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Daniel rees
(@Racingdanny8) reported
from
Cwmafan, Wales
Bye VAR You're not Working #PremierLeague @premierleague @SheffieldUnited @ManUtd @SkySports
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♥Dime❤️
(@Diamondzgirl) reported
from
Dunvant, Wales
@Gerraint @VanGough4 @SkySports @SkySportsRugby #Vodafone are by far the worst!!!
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jordan rowlands
(@Rowlands2019) reported
from
Aberavon, Wales
@SkyHelpTeam you need to sort this internet out I pay £40 a month for good internet for it to be down again in South Wales what a joke
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Chris Jenkins
(@liljinx31) reported
from
Neath, Wales
@SkySports Why don't you do everyone a favour and axe Soccer Am ....omg what shit telly
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Smithy
(@adam_smith87) reported
from
Swansea, Wales
@NickyConners7 @LMurphyy @SkyUK Mate I used to be with virgin and I thought they were shit! You better off just cancelling it all and have bbc1,2 and itv for free 😂
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Tómmŷ H
(@TomHowell123) reported
from
Crofty, Wales
@SkySportsPL @SkySports Time for a change on commentator, worst in the bussiness
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jordan rowlands
(@Rowlands2019) reported
from
Aberavon, Wales
@SkyHelpTeam It back on now but for how long this time because I’m going to phone up today as I’m not paying the full month payment after all the problems I’ve had this month
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Tómmŷ H
(@TomHowell123) reported
from
Crofty, Wales
**** paying for @SkySports next year
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Darren James
(@stircrazyjack) reported
from
Swansea, Wales
@stubakes29 @SammiSkittlesX @SkyUK EE are no better. Had 9 months of broadband issues. Still waiting on a credit for all the bad service
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jordan rowlands
(@Rowlands2019) reported
from
Aberavon, Wales
@SkyHelpTeam @SkyUK what’s going on with this internet again what a joke your company is all this money and still getting problems every other week it’s a joke I’m not happy paying £50+ a month for this crap
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April-Rose Gibbons
(@EbrillRhosyn) reported
from
Swansea, Wales
@SkyHelpTeam Hi there, It hasn’t fixed the issue unfortunately. From reading other tweets, it seems there is an overall problem with the broadband, not individual households.
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Mark
(@mapw4774) reported
from
Llanelli, Wales
@SkySportsPL @SkySports What a dreadful half of football. Both teams look so short on confidence. Surely the 2nd half can't be that bad!
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Andrew Rogers
(@RogersAOfficial) reported
from
Llanelli, Wales
@SkyHelpTeam Hi sky . The broadband has been very poor keeps cutting out . Tonight didn't come back on . Please help.
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Joshua Baker
(@JoshBakerr) reported
from
Neath, Wales
@Pembyk @Mthomas2807 @gtstoneman @HywelDaniel @SkyHelpTeam 1st fix before the plasterer, told you this
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Cathy Anthony
(@CathyAn01663823) reported
from
Ystalyfera, Wales
@EleriAmber @SkyHelpTeam Chris had the same problem twice last week x eventually resetting did work x
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Scott Williams
(@scottwilliams82) reported
from
Swansea, Wales
Wish I'd checked Twitter to see all the people across the country talking about @SkyHelpTeam broadband being down before I spent 20 mins doing connection tests and reboots 🙄 #skybroadband #sky
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Jay Perkins
(@Jay_Perkins) reported
from
Skewen, Wales
Just had the @SkyHelpTeam engineer out to fix our WiFi signal strength and now the internet is completely down. Fairly certain there is no worse Internet Service Provider around. And no, I can’t face another cust serv call with Sky, again
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Sarah Lucking
(@sarahlucking) reported
from
Ystradgynlais, Wales
@SkyUK Not Happy!!! again the landline phone is down, works for a couple of days then goes down, found out it’s an external fault, this needs to be fixed and not for just a couple of days!!!!!
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Dan Wagstaff
(@DanWag1) reported
from
Aberavon, Wales
@SkyHelpTeam not impressed. Booked Sky Q installation for today. Told Sky I had to take my wife to work between 8-9am and they said it was fine. Engineer rings me from outside my house at 8.10am. Poor customer service. If they cannot install it today I won't be a customer by 5pm
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Louise_Scarlet 🇹🇷❤️🏴
(@I_bleed_scarlet) reported
from
Cwmafan, Wales
@RickyHarries @SkyHelpTeam Mine has gone down too as has my phone line
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Thomas
(@SemioticSub) reported
@SkyHelpTeam Hi. Can you advise re. loss of service in CR2 7HB urgently please? Thanks
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Darren Mills
(@dmillz73) reported
@SkyHelpTeam How can you not have been notified when your website says there is a known issue in the area???!! If this is not the case and nobody is working to fix this I’m gonna be really angry! We’ve been out since early morning. The line test is as you would expect - no connection!
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Graham
(@Yellow_Lotus_V8) reported
@SkyHelpTeam why was it added in the first place? I had understood (!) it was for a one off. I never even needed it as it turned out and hasn't been used. Can I return it as unused? (though so..)
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Autism Milton Keynes
(@AutismKeynes) reported
@SkyHelpTeam my landline is engaged wont dial out or in. its plugged in you spam my timeline. you want to charge me to phone you and wait... reallocate a phone number turn it off and on from your end please. Its 1g thought you'd have mastered that. my mobile has no signal.
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Jon Bird
(@birdyjon) reported
@SkyHelpTeam @virginmedia Don’t suppose you fancy a new customer or helping out an #NHS worker? Avg Bill with Sky is £80 per month for TV and Broadband. As long as you don’t use or need @OpenreachHelp for the install?
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Titus Bramblewidge
(@bramblewidge) reported
@SkyHelpTeam Really unhelpful as none of the choices reflect the issue we are having
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likemindedfreemason
(@likemindedfree1) reported
Tell me the truth......do I have a problem if I want watch the “Inside The Freemansons” documentary series again for a third time 👀 @SkyUK #SkyDocumentaries #Freemasons #Masonic
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IgnoringTheWife
(@IgnoringW) reported
@SkyHelpTeam Do you have any idea what the issue is yet? Been on site over an hour or so by now so hoping they’ve identified something......
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Darren Mills
(@dmillz73) reported
@SkyHelpTeam Already done - no connection! Who the heck is working to fix the issue and if that’s nobody then who and how do I contact someone to make them aware? Your Customer Support is so shockingly bad, the very second someone offers me another service I’m gone!
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i
(@TimeToPartey1) reported
@Azrael94209327 @SkySports he also had a total of .2 seconds before he had 3 guys chasing him and a bum toe which definitely did not help when his receivers couldn’t get open, not his best game but some things were completely out of his control