Sky Outage Report in Pontarddulais, City and County of Swansea, Wales
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontarddulais, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (63%)
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Wi-fi (14%)
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TV (10%)
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Phone (6%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map Near Pontarddulais, City and County of Swansea, Wales
The most recent Sky outage reports came from the following cities: Swansea, Llanelli, Carmarthen, Cross Hands and Ammanford.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Phone | |
| Llanelli |
Internet | |
| Carmarthen |
Internet | |
| Llanelli |
TV | |
| Cross Hands |
Total Blackout | |
| Llanelli |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Pontarddulais, Wales
Latest outage, problems and issue reports in Pontarddulais and nearby locations:
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Louise_Scarlet 🇹🇷❤️🏴
(@I_bleed_scarlet) reported
from
Cwmafan, Wales
@RickyHarries @SkyHelpTeam Mine has gone down too as has my phone line
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Andrew Rogers
(@RogersAOfficial) reported
from
Llanelli, Wales
@SkyHelpTeam Hi sky . The broadband has been very poor keeps cutting out . Tonight didn't come back on . Please help.
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Sarah Lucking
(@sarahlucking) reported
from
Llanelli, Wales
Really disappointing service with @SkyUK been 3 weeks now intermittent service one minute the land line phone is working and again it’s NOT!! Response in answering your phone call is very poor, 1hr waiting to speak to someone and 2nd time over 1/2 an hour and still not resolved!!
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Tómmŷ H
(@TomHowell123) reported
from
Crofty, Wales
**** paying for @SkySports next year
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Chris Jenkins
(@liljinx31) reported
from
Neath, Wales
@SkySports Why don't you do everyone a favour and axe Soccer Am ....omg what shit telly
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Scott Williams
(@scottwilliams82) reported
from
Swansea, Wales
Wish I'd checked Twitter to see all the people across the country talking about @SkyHelpTeam broadband being down before I spent 20 mins doing connection tests and reboots 🙄 #skybroadband #sky
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Louise
(@louangel7219) reported
from
Carmarthenshire, Wales
I hate it when your @SkyUK broadband goes off for over an hour and they blame a problem with the phone socket in your house then bam it comes back on even though they know it's a problem on their side!! 😠😠
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Samuel L Buca
(@Sam_Watts10) reported
from
Gorseinon, Wales
Can’t believe the awful picture quality of these red button games on @SkySports and the no replays. If your gonna show them Atleast make the effort
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Smithy
(@adam_smith87) reported
from
Swansea, Wales
@NickyConners7 @LMurphyy @SkyUK Mate I used to be with virgin and I thought they were shit! You better off just cancelling it all and have bbc1,2 and itv for free 😂
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♥Dime❤️
(@Diamondzgirl) reported
from
Dunvant, Wales
@Gerraint @VanGough4 @SkySports @SkySportsRugby #Vodafone are by far the worst!!!
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Sarah Lucking
(@sarahlucking) reported
from
Ystradgynlais, Wales
@SkyUK Not Happy!!! again the landline phone is down, works for a couple of days then goes down, found out it’s an external fault, this needs to be fixed and not for just a couple of days!!!!!
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jordan rowlands
(@Rowlands2019) reported
from
Aberavon, Wales
@SkyHelpTeam you need to sort this internet out I pay £40 a month for good internet for it to be down again in South Wales what a joke
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April-Rose Gibbons
(@EbrillRhosyn) reported
from
Swansea, Wales
@SkyHelpTeam Hi there, It hasn’t fixed the issue unfortunately. From reading other tweets, it seems there is an overall problem with the broadband, not individual households.
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Jay Perkins
(@Jay_Perkins) reported
from
Skewen, Wales
Just had the @SkyHelpTeam engineer out to fix our WiFi signal strength and now the internet is completely down. Fairly certain there is no worse Internet Service Provider around. And no, I can’t face another cust serv call with Sky, again
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Cathy Anthony
(@CathyAn01663823) reported
from
Ystalyfera, Wales
@EleriAmber @SkyHelpTeam Chris had the same problem twice last week x eventually resetting did work x
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Darren James
(@stircrazyjack) reported
from
Swansea, Wales
@stubakes29 @SammiSkittlesX @SkyUK EE are no better. Had 9 months of broadband issues. Still waiting on a credit for all the bad service
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Tómmŷ H
(@TomHowell123) reported
from
Crofty, Wales
@SkySportsPL @SkySports Time for a change on commentator, worst in the bussiness
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jordan rowlands
(@Rowlands2019) reported
from
Aberavon, Wales
@SkyHelpTeam It back on now but for how long this time because I’m going to phone up today as I’m not paying the full month payment after all the problems I’ve had this month
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mark statham
(@markies11) reported
from
Swansea, Wales
@SkyHelpTeam still not working.....🤔
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Ilona Kontra
(@IlonaKontra) reported
from
Swansea, Wales
@Robmillsmma @SkyUK Hi Rob, we seem to have the very same problem. I was told try small independent business providers in your area. Apparently they are giving the same quality and amount of TV you need as the well known Sky. You may save some money...
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Carl Anderson
(@anderson_carl) reported
@SkyHelpTeam I just spent two hours on the phone to your technical team, and it was a waste of time. Another engineer coming out tomorrow AM, so this will be fifth time lucky. The issue needs escalating to people who can actually fix it, and my complaint needs reopening until fixed.
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Carl Anderson
(@anderson_carl) reported
@SkyHelpTeam I’ve had broadband connectivity issues for over two months, four engineer visits and still the problem goes on. I lodged a complaint which seems to have been closed despite the ongoing issue. Appalling customers service. Avoid @sky if you can!
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Ian J
(@ian_jj_) reported
@SkyHelpTeam Are you having problems in Eastleigh and Southampton area today? Intermittent broadband service today. Service is dropping, but DSL is up. Having to reboot to fix. 45mins to get through on the phone?!
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Jonathan and micheal walker
(@JWandMW2021) reported
@SkyHelpTeam so you going to help as been over an hour trying or are you just going to keep telling lies 🤔
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rhys platt
(@rhys2k1) reported
@SkySports Poor
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Ross
(@Ross84614360) reported
@virginmedia Are you stupid ?? this is ongoing, months, on and off, You know there is a big issue in my area already, i am one of thousands ! this is day light robbery, @virginmedia are nothing but a bunch of thieving scumbags!!! @SkyUK Now`s your chance!
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Chris Elliott 💙NHS
(@ChrisElliott66) reported
from
Norwich, England
Can you help @SkyHelpTeam - weeks of broadband below guaranteed & usable speed - engineer visits says line fine but disconnects phone line - 2 days later engineer reactivates phone - rebate not on bill - no answer after 15 min on phone tonight - no email contact option
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David j flaherty
(@davidflaherty18) reported
@SkyHelpTeam is there any chance someone can contact me regarding my broadband service!!
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Deedna
(@deedna00) reported
@SkySports This world cup will be terrible, temperatures will be to high making the games slow & unwatchable plus I can't see real fans travelling to Qatar, the stadiums will be full of local people which will kill the atmosphere.
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Kay Short
(@kayshort2011) reported
@SkyHelpTeam The point is I was promised a call. today! A call! From you to me! There is no update in MySky. It’s now 2 weeks since it was supposed to be live. I hesitated upgrading with you due to poor customer service and my fears are realised.