Sky Outage Report in Pontarddulais, City and County of Swansea, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontarddulais, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 16: Problems at Sky
Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (54%)
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TV (22%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Pontarddulais, City and County of Swansea, Wales
The most recent Sky outage reports came from the following cities: Llanelli, Swansea and Port Talbot.
| City | Problem Type | Report Time |
|---|---|---|
 Llanelli |
Wi-fi | |
| Swansea |
Internet | |
| Llanelli |
TV | |
| Llanelli |
TV | |
| Llanelli |
TV | |
| Port Talbot |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Pontarddulais, Wales
Latest outage, problems and issue reports in Pontarddulais and nearby locations:
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Donna Clarke
(@donnaclarke73) reported
from
Bishopston, Wales
@SkyHelpTeam - why can’t you help with my internet issues??? 5 weeks and still not resolved #shocking #poorcustomerservice #wouldnotrecommend
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James Alan Jackson
(@Legend027UTD) reported
from
Swansea, Wales
@SkySports So you think £15 is worth paying to watch a game with an atmosphere like a game down the park? Should sue them for false advertising with the fake crowd noise.
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Barry Kirby
(@Baz_k) reported
from
Trimsaran, Wales
Does anyone else have an issue with their #SkyQ box and @Samsung Smart TV glitching or blinking intermittent black screen and sound dropping out?? @SkyHelpTeam
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Rhiannon Edwards 🏴
(@Rhiscfc) reported
from
Port Talbot, Wales
@SkyHelpTeam Hi, every 15 mins or so my tv screen ( picture & sound ) breaks up for about a second. This doesn’t happen when we’re watching the apps like Netflix, iplayer etc. Is this a satellite issue?
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Dripping Tap
(@tapdripping) reported
from
Pembrey, Wales
@Downing_91 @SkySports I agree that Finn Russell should have been included - Farrell’s poor tacking technique is a liability & he hasn’t performed well. Unusual for a Lions team to have issues at centre. Beirne has to be one of the most unlucky players on tour.
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Andy
(@swanseatyke) reported
from
Swansea, Wales
@swansforever @SkyHelpTeam We’ve had issues with ours. 2 WFH and 2 home schooling. Shockingly bad. When I spoke to Amy there excuse was we had too many devices connected - iPads, phones, Alexa etc. It doesn’t say that on the add! If we want decent connection the advice was unplug what we weren’t using!
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Daniel rees
(@SportyRees1) reported
from
Cwmafan, Wales
Martin Tyler needs to retire , heavy breathing down Mic is annoying as hell 😡 @SkySports @SkySportsNews
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Nett 🏴
(@NettThom) reported
from
Neath, Wales
Don’t bother with boring F1 anymore, Lions test still no decision and now no Super Rugby, may as well cancel @SkySports
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Jimmy 🏴🏴
(@jimmyd14070) reported
from
Swansea, Wales
3 days on a camel to get down here 🤦 @SkySports #swanseacity
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jason logan
(@jasonlogan83) reported
from
Swansea, Wales
@SkySports your red button is not working!
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Damian Lloyd
(@MelinJack) reported
from
Neath, Wales
@frgjack_ @StokeMark @SkySports Thanks mate, I will from now on, so sorry for upsetting you, I think I’m going to support Stoke now as well. I may become their No1 fan.
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Dan Morgan
(@Daniel_K_Morgan) reported
from
Llanelli, Wales
Hi @SkyUK, our broadband went live yesterday but we’ve still not received our hub. We’ve spoken to some nice customer service people on the phone who said we’ll get a call back to arrange one but still not heard back. Royal Mail still not received package (PZ416543062GB) - Help!
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Beverley Phillips
(@bevphillips612) reported
from
Swansea, Wales
@skysports problem with your matches on the red button!!!
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Stephen Squires
(@Welsh19) reported
from
Pontardawe, Wales
@SkyHelpTeam sort it out… it’s imperative now more than ever when we are working from home to have reliable internet!! There random outages are happening far too often and causing issue for my work and customers!! It’s just a shame I can’t get @virginmedia internet…
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DaveDShelfSide💙🌺⛳️🌺
(@DaveD250) reported
from
Pembrey, Wales
@SkyHelpTeam Some transparency this morning is required…….#skybroadband #OutageUpdate Come On, lots of customers rely on your service…….
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Dan Morgan
(@Daniel_K_Morgan) reported
from
Llanelli, Wales
@SkyHelpTeam Hi yes we have already done this twice. We have been told twice that someone is going to contact us. All we really want is an update of what’s going on as we are now paying for a service we can’t use.
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Tony Sharpe 🍺🎤🦢🏴🤘🏻
(@CelticWarrior_3) reported
from
Swansea, Wales
Fair play @SkySports coverage of @NRL is **** @PremierSportsTV get it back 👍🏼 #NRL
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Richard Burke
(@RicheyBurke86) reported
from
Cwmafan, Wales
@Bennie____ @SkySports @premierleague People stream and use iptv because the prices are already through the roof. Then they come up with this ****.
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DaveDShelfSide💙🌺⛳️🌺
(@DaveD250) reported
from
Pembrey, Wales
@SkyUK @SkyHelpTeam Complaints line down due to a technicality. Come on guys!!
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gaz downey 🏴🏴
(@downeyg12) reported
from
Swansea, Wales
You can’t win these days with English pundits. I put BT on for a change and Chris Sutton talking **** about how Burnley should have had a pen only to be shot down. I put Skysports on and I have Tim Sherwood talking **** and 💦🍆 over Pep 🙄
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Graham Hamilton
(@GCHamilton88) reported
@SkyHelpTeam hello, please can someone help me with me question on sky mobile?
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jw
(@jwhite894) reported
@SkySports **** right off!
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Andrea Weston
(@tennismonkey17) reported
@SkyUK Well I’ve been let down by your engineer. I’m newly discharged from hospital after 3 months & have no broadband to video call Drs etc. How do I get compensation and a new appointment. Also how do I leave SKY ?
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Hilltops & Flipflops
(@hilltopflipflop) reported
@SkyHelpTeam Done. Still not working and next available engineer is end of next week. So you’re telling me to work from home using my own data or spend money in a cafe for wifi whilst I continue paying for your broken services that I cannot use... Nice one, @SkyUK 👍🏽
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eden♒
(@EdenPART2) reported
man my download speed is over half slower than my upload speed with @SkyUK, it sucks lol
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Mean Mum
(@chocbuttons1) reported
@SkyHelpTeam yet again no internet or broadband in BR4 area! Don’t tell me you don’t have any problems in my area - if that was the case I’d have a working tv and internet!!!!!
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Brown Sauce
(@brownsauceuk) reported
@051bounce @SkySports I watched him at Palace every week mate and I don't watch man utd unless i've broken all the bones in my body and the telly is stuck on one of their games and my eyes are glued open and head in a brace angled towards said television x
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HakimZiyechfc.
(@RLCfan) reported
@SkySports Wtf is so special about this rainbow crap that everyone is forcing it on us btw? People wanna chop buttholes, let them but do you consider the fact that others do not agree with that choice and by forcing it on us offends us. If you think it's normal and ok why all this publicity
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Will Stevens
(@051bounce) reported
@brownsauceuk @SkySports Sorry mate really don’t rate him I just think he has too many mistakes in him and positionally he’s poor, what I will say is he’s a great tackler and very good 1v1 but the other bits will hold him back
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Nicola 🌸
(@itsnicolaruth) reported
@nowtvhelp guys... @canva seems to be having issues loading only with certain internet providers! Are you powered by @SkyUK ? Is that why I'm having issues with my Now broadband + Canva? 🤔