Sky Outage Report in Pontarddulais, City and County of Swansea, Wales
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontarddulais, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Sky
Sky is having issues since 02:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Pontarddulais, City and County of Swansea, Wales
The most recent Sky outage reports came from the following cities: Swansea, Port Talbot, Llanelli and Neath.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
TV | |
| Swansea |
TV | |
| Port Talbot |
Internet | |
| Swansea |
TV | |
| Swansea |
TV | |
| Swansea |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Pontarddulais, Wales
Latest outage, problems and issue reports in Pontarddulais and nearby locations:
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jordan rowlands
(@Rowlands2019) reported
from
Aberavon, Wales
@SkyHelpTeam you need to sort this internet out I pay £40 a month for good internet for it to be down again in South Wales what a joke
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Ryan Pridmore
(@RyanPridmore) reported
from
Swansea, Wales
@jackjiffy @SkySports @TheAiCPodcast Oooofff you bad bastard Jif 😂
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Martin Beesley
(@MartinBeesley1) reported
from
Carmarthenshire, Wales
@GNev2 @SkySports Carragher does all Liverpool games as Neville does all United ones, both biased, always shit if you support the team they are playing
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Dan Holley
(@doodles_1) reported
from
Cross Hands, Wales
@SkyHelpTeam having waited 7 days for a Sky engineer to have you cancel is unacceptable. Then to be told it’ll be another 7 days!! #poorcustomerservice I’m now 24min into your on hold music. #poorshow
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Joshua Baker
(@JoshBakerr) reported
from
Neath, Wales
@Pembyk @Mthomas2807 @gtstoneman @HywelDaniel @SkyHelpTeam 1st fix before the plasterer, told you this
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Mark
(@mapw4774) reported
from
Llanelli, Wales
@SkySportsPL @SkySports What a dreadful half of football. Both teams look so short on confidence. Surely the 2nd half can't be that bad!
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Chris Jenkins
(@liljinx31) reported
from
Neath, Wales
@SkySports Why don't you do everyone a favour and axe Soccer Am ....omg what shit telly
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Mark G
(@jackjiffy) reported
from
Dunvant, Wales
@swansforever Disgusting way to treat supporters. Someone at @EFL / @SkySports looked at possible Friday night TV games & thought that's fair enough! They give no shits for the fans. Not just us either.
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Daniel rees
(@Racingdanny8) reported
from
Cwmafan, Wales
@mrbean1927 @SkySports Try doing this, I did it and it worked On sky remote go down to sports not TV guide and go across to other multi showings and click on it then it should work
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Jay Perkins
(@Jay_Perkins) reported
from
Skewen, Wales
Just had the @SkyHelpTeam engineer out to fix our WiFi signal strength and now the internet is completely down. Fairly certain there is no worse Internet Service Provider around. And no, I can’t face another cust serv call with Sky, again
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Scott Williams
(@scottwilliams82) reported
from
Swansea, Wales
Wish I'd checked Twitter to see all the people across the country talking about @SkyHelpTeam broadband being down before I spent 20 mins doing connection tests and reboots 🙄 #skybroadband #sky
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Louise_Scarlet 🇹🇷❤️🏴
(@I_bleed_scarlet) reported
from
Cwmafan, Wales
@RickyHarries @SkyHelpTeam Mine has gone down too as has my phone line
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April-Rose Gibbons
(@EbrillRhosyn) reported
from
Swansea, Wales
@SkyHelpTeam Hi there, It hasn’t fixed the issue unfortunately. From reading other tweets, it seems there is an overall problem with the broadband, not individual households.
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Daniel rees
(@Racingdanny8) reported
from
Cwmafan, Wales
Bye VAR You're not Working #PremierLeague @premierleague @SheffieldUnited @ManUtd @SkySports
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jordan rowlands
(@Rowlands2019) reported
from
Aberavon, Wales
@SkyHelpTeam @SkyUK what’s going on with this internet again what a joke your company is all this money and still getting problems every other week it’s a joke I’m not happy paying £50+ a month for this crap
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Andrew Rogers
(@RogersAOfficial) reported
from
Llanelli, Wales
@SkyHelpTeam Hi sky . The broadband has been very poor keeps cutting out . Tonight didn't come back on . Please help.
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jordan rowlands
(@Rowlands2019) reported
from
Aberavon, Wales
@SkyHelpTeam It back on now but for how long this time because I’m going to phone up today as I’m not paying the full month payment after all the problems I’ve had this month
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Hicky 1
(@hickyboy1) reported
from
Swansea, Wales
@SkyHelpTeam can you help me. Several places of my home have no internet in them and drop off line.
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Dan Wagstaff
(@DanWag1) reported
from
Aberavon, Wales
@SkyHelpTeam not impressed. Booked Sky Q installation for today. Told Sky I had to take my wife to work between 8-9am and they said it was fine. Engineer rings me from outside my house at 8.10am. Poor customer service. If they cannot install it today I won't be a customer by 5pm
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Martin Davies
(@davies85m) reported
from
Cwmllynfell, Wales
@DeItaOne @SkySports doing nothing to help anyone that has their channels that aren't showing live sport, because there ain't any on. I can watch any of the rerun shit they are showing on youtube.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Gareth Cahill ⚫
(@GarethC4rdg) reported
@SkyHelpTeam because we've had no internet since Friday, I have used 80% of my data on my mobile (different network) for my billing month. How is sky going to compensate me once I go over my data as I still have no idea when I'll get internet back?
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Bruce Macdonald
(@cheesegrading) reported
@SkyHelpTeam Hello, this has gone on for over 1 week. I only want a PAC code. Not allowed to speak with a manager. Unbelievably poor service!
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Steve Thomas
(@st_design) reported
@SkyHelpTeam no broadband in NN5 area since 9:30am this morning. No issues locally according to your website. Can you help?
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Ralph Taylor
(@TRalphT) reported
@SkyHelpTeam watching first minister on sky go buffering at a terrible rate. Would paying for boost help this situation.
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Craig Ford
(@elsaford27) reported
@SkyHelpTeam is there any news on when #skyglass customer be able more that one sky glass tv?
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Dean Pritchard
(@DCP1980) reported
@SkyHelpTeam I am have been receiving a no signal since Friday (the storm). How do I know for sure whether it is the communal aerial? All my connections seem fine.
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Stuey 14
(@14Stuey) reported
@SkyUK Rip off product for a rip off service.
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Paul Miller
(@mp10002) reported
@SkyHelpTeam This should be your problem not mine. You should contact us regarding fitting. Why am I chasing you.
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PastorJay
(@ItsPastorJay) reported
@SkyHelpTeam We have gone 2 days without internet access, and cant even speak to anyone about it because deflected to auto service. Whats going on?
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James Flood
(@Floodyid16) reported
@SkyHelpTeam your customer service is an absolute disgrace, trying to get my 75 year old mother has been trying to get a home move sorted for over 3 weeks and you have done absolutely nothing clueless and disgraceful.