Sky

Sky Outage Report in Swansea, Wales

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

The latest reports from users having issues in Swansea come from postal codes SA1.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Swansea, Wales 05/15/2025 08:30

May 15: Problems at Sky

Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. TV (13%)

    TV (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Swansea, Wales

The most recent Sky outage reports came from the following cities: Swansea, Neath, Port Talbot and Llanelli.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwansea TV
United KingdomNeath TV
United KingdomSwansea TV
United KingdomPort Talbot Internet
United KingdomSwansea Wi-fi
United KingdomSwansea TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • 52_towen_89 Tom Owen (@52_towen_89) reported from Porthcawl, Wales

    Absolutely shocking customer service from @SkyHelpTeam today. Seems like having 2 accounts lasting 31 years combined means absolutely nothing #fullkarenmode

  • swanzyjack Paul Morgan (@swanzyjack) reported from Gwaun-Cae-Gurwen, Wales

    @TheRealTR19 @SkyUK Still down in my area. 😩

  • philengland1 Philip(Phil)England 🌈🏳️‍🌈😘💖💕 (@philengland1) reported from Swansea, Wales

    @SkyHelpTeam @skytv last night The Good Doctor isn't there to download, on Last Nights TV it says series 5 episode 3 but when you select it, it goes to series 3 episode 5. I'm a SkyQ customer

  • NathLlanelli Nath (@NathLlanelli) reported from Llanelli, Wales

    @DanLang12 @SkySports What the actual **** is he doing? 👀

  • emmamaygerrard 𝙴𝚖𝚖𝚊 (@emmamaygerrard) reported from Ammanford, Wales

    @SkyHelpTeam So is it down to channel 4 to upload to on demand?

  • pikeman180 Mal Gape (@pikeman180) reported from Pontardawe, Wales

    @SkyUK and what happens if your internet goes down?

  • liljinx31 Chris Jenkins (@liljinx31) reported from Neath, Wales

    There we go. Took 15 minutes to mention @JackGrealish @SkySports **** off #avfc

  • Rhiscfc Rhiannon Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Rhiscfc) reported from Port Talbot, Wales

    @SkyHelpTeam any news on when the outage in my area will be sorted? Had no broadband/Wi-Fi connection for 2 days

  • alexabliss1877 WWE is Bliss 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@alexabliss1877) reported from Llanelli, Wales

    @SkyHelpTeam if I sign up to phone and fibre broadband package tomorrow how long until its installed? Got no wifi at moment Vodafone messed my account up they disconnected me instead of upgrading my speed on Friday I've cancelled with them awful service never again!

  • MumofTy Caroline Ashton (@MumofTy) reported from Swansea, Wales

    @SkyHelpTeam why is the internet still out in Swansea your talking nearly 18 hours now to fix which is crazy. Will there be compensation for everyone effected as this is not the first time this has happened in the last two months

  • ianevans306 Ian Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ianevans306) reported from Capel Hendre, Wales

    @SkyHelpTeam My contract has just ended with you and want to try and renew but trying to use your online service is shocking can’t use it at all plus I can’t seem to get anyone on your phones

  • MilwardCorey Corey (@MilwardCorey) reported from Swansea, Wales

    Awful awful company @skyuk lied to me

  • PAULREES10 PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    Turning down the volume when the crowd abuse Price is embarrassing @SkySports @SkySportsDarts

  • AilsaA1 ♡ Icela 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 ♡ (@AilsaA1) reported from Swansea, Wales

    @SkyUK the #skyglass is one if the worst things I've bought, nearly everyday I have issues with it not working, but this morning it's having a complete meltdown!! Wish I'd never got it now, so temperamental and to get through to anyone in tech support is a nightmare!

  • Marcia_Rano Marcia Rano (@Marcia_Rano) reported from Pontardawe, Wales

    @SkyHelpTeam my broadband has been down since 1:30am and I have to go to work I’m an hour. I need internet for my job! Please fix this!

  • CrazyRetard Joseph Benjamin (@CrazyRetard) reported from Swansea, Wales

    @SkyHelpTeam No it’s still not working. I’ve tried on 2 different browsers on my phone and my home computer. It’s still giving the same message

  • Gate2Podcast ɢᴀᴛᴇ 2 ᴘᴏᴅᴄᴀꜱᴛ (@Gate2Podcast) reported from Swansea, Wales

    @HPJ07 This was about half hour before kick off. I just meant fans of football clubs were already up and down the country last weekend, rather than watching their team on SkySports this weekend. Phone goes in my pocket for the match, so this was the last photo I took 👎🏻

  • alexabliss1877 WWE is Bliss 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@alexabliss1877) reported from Llanelli, Wales

    @SkyHelpTeam about time now Sky let us have Sky Sports channels and BT sports channels only without having to add on and pay for the Signature pack for channels I never watch. Bt do it why can't Sky?

  • llangyjack jasey (@llangyjack) reported from Llangyfelach, Wales

    @SkyHelpTeam evening no signal on my telebox hope your fixing it been waiting on the what seems like forever to report

  • swanzyjack Paul Morgan (@swanzyjack) reported from Gwaun-Cae-Gurwen, Wales

    How long before @SkyUK has the broadband working? Been down since last night??

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • paulrg67 Paulrg67 (@paulrg67) reported

    @SkyUK No point in being a loyal customer as you just get shafted every contract renewal. Vodafone offering same speed for £22.50 and you want me to charge me £39.50. Don't think so.

  • Mrholla91 Gee Gee (@Mrholla91) reported

    **** souness you bitter ****!! #SkySports #MUFC

  • ladytarasimone Tara Longworth (@ladytarasimone) reported

    @SkyHelpTeam They found me a good offer brought my bill down from £92 to £74 come April all prices going up my bills at £99 so it’s more than what I was paying. I can’t afford to pay that hence why they added offers but then upped prices.emailed ombudsman been promised call backs not happened

  • PrideofKlopp KD (@PrideofKlopp) reported

    @AnfieldAgenda @SkySports @SkySportsPL we pay £120 a month to watch football on your network and you employ commentators like this 🖕🖕

  • rotimi_dele Zoomy Azumah (@rotimi_dele) reported

    @WillChippington @SkySportsPL @SkySports Wow!!! You lot have caused him to doubt his finishing as you have continued to throw shade at him even in his good spell! Terrible

  • KelsterWelster Kelly (@KelsterWelster) reported

    @SkyHelpTeam Having trouble with my upstairs Sky box. Sounds coming on but screen is black. Nothing wrong with telly as I can get on Freeview and Netflix etc directly on the TV so it's definitely the Sky box. Any ideas?

  • ladytarasimone Tara Longworth (@ladytarasimone) reported

    @SkyHelpTeam An email is irrelevant I’m moving to virgin media iv emailed ombudsman sky new we were struggling that’s why they added the offers our bill is going to be more than it was before we renewed its disgraceful service

  • spottedfruitbat Connor (@spottedfruitbat) reported

    @SkyHelpTeam Done that already, they couldn't figure it out. Would going into a skystore help?

  • mrs_nicolaw Nicola W (@mrs_nicolaw) reported

    @SkyHelpTeam your staff on the phones are lovely and struggling cause of the decisions the business made. 14% price increase in CoL crisis and not allowed to cancel until the plan ends in November is disgusting @MoneySavingExp

  • MaggieTv MAGGIE TV (@MaggieTv) reported

    @SkyHelpTeam @saintliana Best costermer service I have phoned up in contract no offers but new costemers get offered this that and other