Sky Outage Report in Swansea, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Swansea come from postal codes SA4 and SA6.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Swansea, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 30: Problems at Sky
Sky is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Swansea, Wales
The most recent Sky outage reports came from the following cities: Swansea, Neath and Porthcawl.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
TV | |
| Neath |
Wi-fi | |
| Neath |
TV | |
| Porthcawl |
TV | |
| Swansea |
TV | |
| Neath |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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Gemma Davies
(@Scoobygem) reported
from
Swansea, Wales
Any update @SkyUK #skybroadband @SkyHelpTeam on the outage as we are now into time that people are working from home and unable to do so . Thanks
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gaz downey 🏴🏴
(@downeyg12) reported
from
Swansea, Wales
You can’t win these days with English pundits. I put BT on for a change and Chris Sutton talking **** about how Burnley should have had a pen only to be shot down. I put Skysports on and I have Tim Sherwood talking **** and 💦🍆 over Pep 🙄
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Tony Sharpe 🍺🎤🦢🏴🤘🏻
(@CelticWarrior_3) reported
from
Swansea, Wales
Fair play @SkySports coverage of @NRL is **** @PremierSportsTV get it back 👍🏼 #NRL
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Sion Waldron DipFA
(@Sionwaldron) reported
from
Gorseinon, Wales
@Jules_John @SkyUK The infuriating part is they won’t refund you for lack of services, additionally if you can’t work because they can’t seem to see that you the incur a loss of earnings. Woeful, terrible, frustrating 👎
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Caroline Ashton
(@MumofTy) reported
from
Swansea, Wales
@SkyHelpTeam why is the internet still out in Swansea your talking nearly 18 hours now to fix which is crazy. Will there be compensation for everyone effected as this is not the first time this has happened in the last two months
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jason logan
(@jasonlogan83) reported
from
Swansea, Wales
@SkySports your red button is not working!
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Beverley Phillips
(@bevphillips612) reported
from
Swansea, Wales
@skysports problem with your matches on the red button!!!
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Andy
(@swanseatyke) reported
from
Swansea, Wales
@SkyHelpTeam @shenman And what about the rest of us mere mortals that haven’t had any internet since last night. I wouldn’t mind the odd incident of skybroadband not working but it’s becoming a weekly occurrence now.
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Rhiannon Edwards 🏴
(@Rhiscfc) reported
from
Port Talbot, Wales
@SkyHelpTeam Hi, every 15 mins or so my tv screen ( picture & sound ) breaks up for about a second. This doesn’t happen when we’re watching the apps like Netflix, iplayer etc. Is this a satellite issue?
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Dan Morgan
(@Daniel_K_Morgan) reported
from
Llanelli, Wales
Hi @SkyUK, our broadband went live yesterday but we’ve still not received our hub. We’ve spoken to some nice customer service people on the phone who said we’ll get a call back to arrange one but still not heard back. Royal Mail still not received package (PZ416543062GB) - Help!
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Daniel rees
(@SportyRees1) reported
from
Cwmafan, Wales
Martin Tyler needs to retire , heavy breathing down Mic is annoying as hell 😡 @SkySports @SkySportsNews
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Andy
(@swanseatyke) reported
from
Swansea, Wales
@swansforever @SkyHelpTeam We’ve had issues with ours. 2 WFH and 2 home schooling. Shockingly bad. When I spoke to Amy there excuse was we had too many devices connected - iPads, phones, Alexa etc. It doesn’t say that on the add! If we want decent connection the advice was unplug what we weren’t using!
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Nett 🏴
(@NettThom) reported
from
Neath, Wales
Don’t bother with boring F1 anymore, Lions test still no decision and now no Super Rugby, may as well cancel @SkySports
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Stephen Squires
(@Welsh19) reported
from
Pontardawe, Wales
@SkyHelpTeam sort it out… it’s imperative now more than ever when we are working from home to have reliable internet!! There random outages are happening far too often and causing issue for my work and customers!! It’s just a shame I can’t get @virginmedia internet…
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Damian Lloyd
(@MelinJack) reported
from
Neath, Wales
@frgjack_ @StokeMark @SkySports Thanks mate, I will from now on, so sorry for upsetting you, I think I’m going to support Stoke now as well. I may become their No1 fan.
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Paul Morgan
(@swanzyjack) reported
from
Gwaun-Cae-Gurwen, Wales
How long before @SkyUK has the broadband working? Been down since last night??
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Leona Jayne
(@leonajayne14) reported
from
Pyle, Wales
@SkyHelpTeam broadband is down in CF33 area for several neighbours.
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Donna Clarke
(@donnaclarke73) reported
from
Bishopston, Wales
@SkyHelpTeam - why can’t you help with my internet issues??? 5 weeks and still not resolved #shocking #poorcustomerservice #wouldnotrecommend
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Dan Morgan
(@Daniel_K_Morgan) reported
from
Llanelli, Wales
@SkyHelpTeam Hi yes we have already done this twice. We have been told twice that someone is going to contact us. All we really want is an update of what’s going on as we are now paying for a service we can’t use.
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Jimmy 🏴🏴
(@jimmyd14070) reported
from
Swansea, Wales
3 days on a camel to get down here 🤦 @SkySports #swanseacity
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Chezza
(@Chez261984) reported
@Scotty061289 @SkySports Yes it’s about the quality of the player for me. Pains me to say it but there will never be a female player to equal Messi or Ronaldo etc
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Brad West
(@MrBradWest) reported
@SkyHelpTeam Thanks tried the link, there is an option to order a replacement box, but that doesn’t work, and still can’t find any option to contact you, no tel number, no chat service, nothing. Getting very frustrated paying for something which isn’t working properly- can you help please?
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Scott 🇬🇧
(@Scotty061289) reported
@Chez261984 @SkySports Exactly. There's many examples of women sports starts that get attention and that's because they're good to watch. I mean look at someone like Katie Taylor...massive following because she's great to watch. The standard of women's football is simply poor.
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G
(@gdizzle1981) reported
@SkySports Yeah, I mean where on earth did he get that idea from. Held the wrong leg as he went down about 10 minutes after he was touched.
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phil collins
(@philcollins3186) reported
@SkyHelpTeam I’ve tried again online, it just goes round in circles, every link to ‘offers and upgrades’ just takes me to my account homepage, the only options for broadband is to view my current package or for support, if I click to upgrade it links back to the account homepage again?
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Steve70⚒⚒
(@SteveFM70) reported
@SkySports Even holds the wrong leg and I believe VAR looked at this for possible red card. Christ on a bike it’s all gone to ****!
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Emma Wheatley
(@emma_wheatley) reported
@SkyHelpTeam The line test isn't detecting a fault, we have tried all at home resolutions and there is no contact details it just sends me back on a loop of figuring out the problem
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JON CAMPLING
(@joncampling) reported
@SkyHelpTeam YOU WORK FOR SKY!!! As a HELP TEAM MEMBER!!! The fact you also tweet should be irrelevant to to the HELP you should be providing. But I give up YOU win. I can't be bothered with this anymore. I will just lower my expectation of you as a SKY VIP CUSTOMER.
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Werner’s originals
(@who_is_you10) reported
@antshar @SkySports Olly Watkins stays up when he was wrestled yesterday, didn’t get a pen for the foul. I’m not condoning diving BUT if you don’t go down, in this league you usually don’t get the decision. Other nations call us naive and it’s true.
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REBEKKA 🤍
(@rebekkarnold) reported
@noonefollowsyo1 @SkySports I hope that was the case, from the naked eye it looks cringe as ****.