Sky Outage Report in Swansea, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Swansea come from postal codes SA1 and SA2.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Swansea, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 09: Problems at Sky
Sky is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Swansea, Wales
The most recent Sky outage reports came from the following cities: Swansea, Port Talbot, Porthcawl, Llanelli, Neath and Ammanford.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Wi-fi | |
| Port Talbot |
TV | |
| Porthcawl |
Total Blackout | |
| Swansea |
Internet | |
| Swansea |
Internet | |
| Llanelli |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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jordan rowlands
(@Rowlands2019) reported
from
Aberavon, Wales
@SkyHelpTeam you need to sort this internet out I pay £40 a month for good internet for it to be down again in South Wales what a joke
-
Joshua Baker
(@JoshBakerr) reported
from
Neath, Wales
@Pembyk @Mthomas2807 @gtstoneman @HywelDaniel @SkyHelpTeam 1st fix before the plasterer, told you this
-
Rich Powell
(@TheRichPowell) reported
from
Resolven, Wales
@SkySports sort your red button service would like to watch the game with commentary paying more than over the odds for a poor service @SkyUK
-
Chris Jenkins
(@liljinx31) reported
from
Neath, Wales
@SkySports Why don't you do everyone a favour and axe Soccer Am ....omg what shit telly
-
Daniel rees
(@Racingdanny8) reported
from
Cwmafan, Wales
Bye VAR You're not Working #PremierLeague @premierleague @SheffieldUnited @ManUtd @SkySports
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Hicky 1
(@hickyboy1) reported
from
Swansea, Wales
@SkyHelpTeam can you help me. Several places of my home have no internet in them and drop off line.
-
jordan rowlands
(@Rowlands2019) reported
from
Aberavon, Wales
@SkyHelpTeam It back on now but for how long this time because I’m going to phone up today as I’m not paying the full month payment after all the problems I’ve had this month
-
Mark
(@mapw4774) reported
from
Llanelli, Wales
@SkySportsPL @SkySports What a dreadful half of football. Both teams look so short on confidence. Surely the 2nd half can't be that bad!
-
Dan Wagstaff
(@DanWag1) reported
from
Aberavon, Wales
@SkyHelpTeam not impressed. Booked Sky Q installation for today. Told Sky I had to take my wife to work between 8-9am and they said it was fine. Engineer rings me from outside my house at 8.10am. Poor customer service. If they cannot install it today I won't be a customer by 5pm
-
♥Dime❤️
(@Diamondzgirl) reported
from
Dunvant, Wales
@Gerraint @VanGough4 @SkySports @SkySportsRugby #Vodafone are by far the worst!!!
-
Ross Hookings
(@rosshookings) reported
from
Margam, Wales
**** @SkySports & Disgusting image from @JimWhite! I hope @talkSPORT take note of this. Expected more Jim.
-
April-Rose Gibbons
(@EbrillRhosyn) reported
from
Swansea, Wales
@SkyHelpTeam Hi there, It hasn’t fixed the issue unfortunately. From reading other tweets, it seems there is an overall problem with the broadband, not individual households.
-
Andrew Rogers
(@RogersAOfficial) reported
from
Llanelli, Wales
@SkyHelpTeam Hi sky . The broadband has been very poor keeps cutting out . Tonight didn't come back on . Please help.
-
Scott Williams
(@scottwilliams82) reported
from
Swansea, Wales
Wish I'd checked Twitter to see all the people across the country talking about @SkyHelpTeam broadband being down before I spent 20 mins doing connection tests and reboots 🙄 #skybroadband #sky
-
Tómmŷ H
(@TomHowell123) reported
from
Crofty, Wales
@SkySportsPL @SkySports Time for a change on commentator, worst in the bussiness
-
jordan rowlands
(@Rowlands2019) reported
from
Aberavon, Wales
@SkyHelpTeam @SkyUK what’s going on with this internet again what a joke your company is all this money and still getting problems every other week it’s a joke I’m not happy paying £50+ a month for this crap
-
Darren James
(@stircrazyjack) reported
from
Swansea, Wales
@stubakes29 @SammiSkittlesX @SkyUK EE are no better. Had 9 months of broadband issues. Still waiting on a credit for all the bad service
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Louise_Scarlet 🇹🇷❤️🏴
(@I_bleed_scarlet) reported
from
Cwmafan, Wales
@RickyHarries @SkyHelpTeam Mine has gone down too as has my phone line
-
Jay Perkins
(@Jay_Perkins) reported
from
Skewen, Wales
Just had the @SkyHelpTeam engineer out to fix our WiFi signal strength and now the internet is completely down. Fairly certain there is no worse Internet Service Provider around. And no, I can’t face another cust serv call with Sky, again
-
Smithy
(@adam_smith87) reported
from
Swansea, Wales
@NickyConners7 @LMurphyy @SkyUK Mate I used to be with virgin and I thought they were shit! You better off just cancelling it all and have bbc1,2 and itv for free 😂
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Laura Duncan
(@lashaurg) reported
@SkyHelpTeam We have been having issues in Glasgow since Xmas day. Can you confirm if it’s because of this issue?
-
Paul Bygrave 🔰
(@CanaryWundaboy) reported
@SkyHelpTeam At least give us the ability to change the DNS settings on our Sky routers to workaround your DNS issues when this occurs?
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Simon Fenwick
(@SimonFenwick8) reported
@SkyHelpTeam Wow still down and obviously not the only household affected, radio silence from sky and website next to useless, so much for any guarantees
-
sky
(@mortyfourtyy) reported
@SkyHelpTeam the Internet has gone down yet again which isn’t a surprise but it’s very annoying as we need it for work. This seems like a nation wide problem you have that you are going to want to fix because you could be losing a few customers here
-
MBroken
(@NeilTay10244501) reported
@Alneverloses @SkyHelpTeam Damn, Rip AI
-
Jeff Whyte, democrat.
(@JeffRWhyte) reported
from
Portrush, Northern Ireland
@David_J_Stevens @SkyHelpTeam Same. My broadband is down in Portrush, Northern Ireland. Can't perform the online test as I get the same error message as your photo. Phone line says ring in the morning. We are in the middle of a 6 week lockdown here and this is my 3rd outage this year!
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Andrew McLean
(@MrMorbidMonk) reported
@SkyHelpTeam Have now lost my Internet totally in nr16 2. So wheres the update sky.amazing 9 years I was with bt and never had a problem 1 year with sky and had 4 engineer visit and 3 total outages. Don't care about contracts and fines you will not get a penny out of me. I'm going back to bt
-
andy fletcher
(@af210368) reported
@SkyHelpTeam all sorts of internet connection issues. cant even get on to the sky website to use the broadband checker or report a problem
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Ian H Bomb🏴☠️🏁🇬🇬
(@blogburp) reported
@SkyHelpTeam As a massive player in this market you seem to have lost the basics of customer service. Where’s an update after hours of downtime, where your senior management team making any form of statement? - so easily controlled, so obviously no control in place
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Pete Smith
(@pete_pps) reported
@SkyHelpTeam Still down 3 hours later well done @SkyUK awful customer service