Sky Outage Report in Swansea, Wales
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Swansea come from postal codes SA1.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Swansea, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at Sky
Sky is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Swansea, Wales
The most recent Sky outage reports came from the following cities: Swansea, Port Talbot, Llanelli and Neath.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
TV | |
| Swansea |
TV | |
| Port Talbot |
Internet | |
| Swansea |
TV | |
| Swansea |
TV | |
| Swansea |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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Rich Powell
(@TheRichPowell) reported
from
Resolven, Wales
@SkySports sort your red button service would like to watch the game with commentary paying more than over the odds for a poor service @SkyUK
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Jay Perkins
(@Jay_Perkins) reported
from
Skewen, Wales
Just had the @SkyHelpTeam engineer out to fix our WiFi signal strength and now the internet is completely down. Fairly certain there is no worse Internet Service Provider around. And no, I can’t face another cust serv call with Sky, again
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Andrew Rogers
(@RogersAOfficial) reported
from
Llanelli, Wales
@SkyHelpTeam Hi sky . The broadband has been very poor keeps cutting out . Tonight didn't come back on . Please help.
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Smithy
(@adam_smith87) reported
from
Swansea, Wales
@NickyConners7 @LMurphyy @SkyUK Mate I used to be with virgin and I thought they were shit! You better off just cancelling it all and have bbc1,2 and itv for free 😂
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Dan Wagstaff
(@DanWag1) reported
from
Aberavon, Wales
@SkyHelpTeam not impressed. Booked Sky Q installation for today. Told Sky I had to take my wife to work between 8-9am and they said it was fine. Engineer rings me from outside my house at 8.10am. Poor customer service. If they cannot install it today I won't be a customer by 5pm
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Ryan Pridmore
(@RyanPridmore) reported
from
Swansea, Wales
@jackjiffy @SkySports @TheAiCPodcast Oooofff you bad bastard Jif 😂
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Joshua Baker
(@JoshBakerr) reported
from
Neath, Wales
@Pembyk @Mthomas2807 @gtstoneman @HywelDaniel @SkyHelpTeam 1st fix before the plasterer, told you this
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jordan rowlands
(@Rowlands2019) reported
from
Aberavon, Wales
@SkyHelpTeam It back on now but for how long this time because I’m going to phone up today as I’m not paying the full month payment after all the problems I’ve had this month
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Chris Jenkins
(@liljinx31) reported
from
Neath, Wales
@SkySports Why don't you do everyone a favour and axe Soccer Am ....omg what shit telly
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Scott Williams
(@scottwilliams82) reported
from
Swansea, Wales
Wish I'd checked Twitter to see all the people across the country talking about @SkyHelpTeam broadband being down before I spent 20 mins doing connection tests and reboots 🙄 #skybroadband #sky
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Daniel rees
(@Racingdanny8) reported
from
Cwmafan, Wales
@mrbean1927 @SkySports Try doing this, I did it and it worked On sky remote go down to sports not TV guide and go across to other multi showings and click on it then it should work
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jordan rowlands
(@Rowlands2019) reported
from
Aberavon, Wales
@SkyHelpTeam @SkyUK what’s going on with this internet again what a joke your company is all this money and still getting problems every other week it’s a joke I’m not happy paying £50+ a month for this crap
-
Mark
(@mapw4774) reported
from
Llanelli, Wales
@SkySportsPL @SkySports What a dreadful half of football. Both teams look so short on confidence. Surely the 2nd half can't be that bad!
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Louise_Scarlet 🇹🇷❤️🏴
(@I_bleed_scarlet) reported
from
Cwmafan, Wales
@RickyHarries @SkyHelpTeam Mine has gone down too as has my phone line
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Daniel rees
(@Racingdanny8) reported
from
Cwmafan, Wales
Bye VAR You're not Working #PremierLeague @premierleague @SheffieldUnited @ManUtd @SkySports
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Mark G
(@jackjiffy) reported
from
Dunvant, Wales
@swansforever Disgusting way to treat supporters. Someone at @EFL / @SkySports looked at possible Friday night TV games & thought that's fair enough! They give no shits for the fans. Not just us either.
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Tómmŷ H
(@TomHowell123) reported
from
Crofty, Wales
@SkySportsPL @SkySports Time for a change on commentator, worst in the bussiness
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April-Rose Gibbons
(@EbrillRhosyn) reported
from
Swansea, Wales
@SkyHelpTeam Hi there, It hasn’t fixed the issue unfortunately. From reading other tweets, it seems there is an overall problem with the broadband, not individual households.
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jordan rowlands
(@Rowlands2019) reported
from
Aberavon, Wales
@SkyHelpTeam you need to sort this internet out I pay £40 a month for good internet for it to be down again in South Wales what a joke
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Hicky 1
(@hickyboy1) reported
from
Swansea, Wales
@SkyHelpTeam can you help me. Several places of my home have no internet in them and drop off line.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jonny P. Goode
(@JonnyPGoode82) reported
@SkyHelpTeam Hi, there is no valid explanation, i am 2 GB down on what i should be. i should as of today have 4GB. Please can you fix this instead of sending me links to unhelpful web pages.
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Colin Leslie King
(@ColinLeslieKin1) reported
@SkyHelpTeam A bit of a misleading tag name then Liam. @SkyHelpTeam. I’ve been totally left without internet for 4 days now. I depend upon this for my job. I’ve been lied to about couriering out a hub, and no one takes ownership. Appalling customer service. You guys just don’t care.
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Martin Lower
(@LowerMartin) reported
@SkyHelpTeam @ColinLeslieKin1 Sounds like they're spinning you a line mate, awful customer service which is why I left them.
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TwistedGlamour
(@twistglam) reported
@SkyHelpTeam is there an eta on the broadband outage in SW4? The service checker helpfully says "could be a couple of days" with no actual details.
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Scott Williamson 🇺🇦
(@CornishBankie) reported
Hi @SkyHelpTeam. I've had a whole day wasted waiting for an engineer to come and check my landline. Time given was between 8am & 1pm. Line still not working. And on the App says still in progress. No contact at all from @SkyHelpTeam . Not impressed.
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Colin Leslie King
(@ColinLeslieKin1) reported
@SkyHelpTeam Then you need to have a word with your Broadband support team because that is EXACTLY what they promised. They even mentioned the courier name DPD. So can you please now act on that promise, or do you want me to believe that Sky have just spinning me a line?
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Jack Mcmack
(@drakey001) reported
@David_KellyUK @SkyUK Yep, terrible. Not sure how it got a audience score of 89% on RT
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steve pound...
(@thestevepound) reported
@SkyHelpTeam Doesn’t really help… any chance of a human?
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Nicola Rice
(@NicolaRice14) reported
@SkyHelpTeam Now I know Superfast broadcast is an average of 59 mb/s but ours at 0.97 mb/s must be seriously bringing that average down!
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Lisa
(@LisaDooDoo) reported
@SkyHelpTeam when you say order within a certain time for next day delivery and you don’t deliver THATS BAD CUSTOMER SERVICE