Sky Outage Report in Swansea, Wales
Problems detected
Users are reporting problems related to: tv, internet and wi-fi.
The latest reports from users having issues in Swansea come from postal codes SA1 and SA11.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Swansea, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 24: Problems at Sky
Sky is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (47%)
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Internet (34%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Swansea, Wales
The most recent Sky outage reports came from the following cities: Llanelli, Neath, Swansea and Port Talbot.
| City | Problem Type | Report Time |
|---|---|---|
 Llanelli |
Internet | |
| Llanelli |
Internet | |
| Neath |
TV | |
| Neath |
TV | |
| Neath |
TV | |
| Swansea |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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Rich Powell
(@TheRichPowell) reported
from
Resolven, Wales
Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!
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Carys Lewis
(@carysmkl) reported
from
Porthcawl, Wales
@SkyHelpTeam Hello. We are consistently having issues with our Sky broadband despite multiple booster boxes. A number of times it shows as no internet for 30 mins or so and takes a while to fix. Today, so far it’s not fixable. Please can you help?
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Mark O'Neill
(@markoneill40) reported
from
Swansea, Wales
Never heard such biased one sided commentary, well @SkySports
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Rachel Holley
(@rachey78) reported
from
Swansea, Wales
@SkyHelpTeam Having terrible issues with our broadband, I can’t access anything online and can’t get through to the help line any advice would be greatly accepted
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Joshua Baker
(@JoshBakerr) reported
from
Neath, Wales
@SkyHelpTeam why do we pay u all the money for the best internet possible and u can’t even provide a ******* service
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Andy
(@swanseatyke) reported
from
Swansea, Wales
@swansforever @SkyHelpTeam We’ve had issues with ours. 2 WFH and 2 home schooling. Shockingly bad. When I spoke to Amy there excuse was we had too many devices connected - iPads, phones, Alexa etc. It doesn’t say that on the add! If we want decent connection the advice was unplug what we weren’t using!
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Damian Lloyd
(@MelinJack) reported
from
Neath, Wales
@frgjack_ @StokeMark @SkySports Thanks mate, I will from now on, so sorry for upsetting you, I think I’m going to support Stoke now as well. I may become their No1 fan.
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Tony rogers
(@Tonyrog13) reported
from
Swansea, Wales
@SkySports @SpursOfficial Just watched spurs absolutely destroy utd 6.1 (don't say that every day) Then listen for 15 minutes from sourness Patricia and Neville bang on about poor utd were Don't forget Tottenham were there today Sorry make that 20 minutes now Ole s on
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Tony Sharpe 🍺🎤🦢🏴🤘🏻
(@CelticWarrior_3) reported
from
Swansea, Wales
Fair play @SkySports coverage of @NRL is **** @PremierSportsTV get it back 👍🏼 #NRL
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Daniel rees
(@SportyRees1) reported
from
Cwmafan, Wales
Martin Tyler needs to retire , heavy breathing down Mic is annoying as hell 😡 @SkySports @SkySportsNews
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James Alan Jackson
(@Legend027UTD) reported
from
Swansea, Wales
@SkySports So you think £15 is worth paying to watch a game with an atmosphere like a game down the park? Should sue them for false advertising with the fake crowd noise.
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jamesleonard
(@jamesleonard40) reported
from
Swansea, Wales
@virginmedia ffs sake why has our bill gone up too £76 a month just because football back on not happy #lookingtoochange Anyone recommend another service cheaper @SkySports @TalkTalk my dad only wants football nothing else #football #sports
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Richard Burke
(@RicheyBurke86) reported
from
Cwmafan, Wales
@Bennie____ @SkySports @premierleague People stream and use iptv because the prices are already through the roof. Then they come up with this ****.
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Daniel Gevaux Ross
(@danielgevaux) reported
from
Swansea, Wales
@SkyHelpTeam I don’t think you read my message this isn’t a simple turn off router back on fix. The hubs don’t work when I’m connected to a booster. They work fine when near the main wifi.
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Beverley Phillips
(@bevphillips612) reported
from
Swansea, Wales
@skysports problem with your matches on the red button!!!
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Dan Morgan
(@Daniel_K_Morgan) reported
from
Llanelli, Wales
@SkyHelpTeam Hi yes we have already done this twice. We have been told twice that someone is going to contact us. All we really want is an update of what’s going on as we are now paying for a service we can’t use.
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Nett 🏴
(@NettThom) reported
from
Neath, Wales
Don’t bother with boring F1 anymore, Lions test still no decision and now no Super Rugby, may as well cancel @SkySports
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Dan Morgan
(@Daniel_K_Morgan) reported
from
Llanelli, Wales
Hi @SkyUK, our broadband went live yesterday but we’ve still not received our hub. We’ve spoken to some nice customer service people on the phone who said we’ll get a call back to arrange one but still not heard back. Royal Mail still not received package (PZ416543062GB) - Help!
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Mitchell Powell
(@LittleMitch94) reported
from
Swansea, Wales
@SkyFootball you want to be embarrassed, I’ve never seen such bias commentary in all my life. I’m as straight as they come and I’m telling you that was pathetic, infaxt infurating in patches! **** Brentford, **** Thomas Frank & **** SkySports!
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Mark O'Neill
(@markoneill40) reported
from
Swansea, Wales
Never heard such biased one sided commentary, well done @SkySports
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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luke bartle
(@lukey3665) reported
from
Dewsbury, England
@SkyUK when did your call centres or customer services move abroad? Over the years I’ve had a very good experience when having to call you. But not today, they weren’t very helpful@in the slightest and just kept on referring to the website, even though I’d called for a reason
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vaughanieno10
(@vaughanieno10) reported
from
Birkenhead, England
@andyjsb @SkySportsNews @SkySports Tbh think I'd be wanting the support from my manager & team more than ever at the moment so I could prove the doubters & Media gobshites wrong...think leaving him out could finish him..Think Carlo will stick with him
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Amar Patel
(@Amarpatel128) reported
from
Leicestershire, England
@SkyHelpTeam @SkyUK getting really frustrated! Tried to resolve issue again! Hitting road block with customer service team!
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Leon Smith🇬🇧🇪🇺❄️
(@leon_dave_smith) reported
from
Broxbourne District, England
@AndyTHFC14 @SkyUK @SkyHelpTeam Honestly wouldn’t surprise me mate, probably gonna look at my options as we are paying far too much for the Phone, Broadband and TV service we are receiving
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Mark Jones 🇪🇺 #rejoinEU
(@scubashotz) reported
from
Lambeth, England
@SkyUK my phone and broadband are not working. I can’t get through to a human on the phone and your site keeps telling me there is a problem. Why can’t I actually speak to someone?
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Glenn SWFC Towers
(@glenntowersSWFC) reported
from
Sheffield, England
WTF could @SkySports commentary be any further up Brentford’s arse all I have heard in 20mins #swfcvbrentford #brownnose
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@SkyHelpTeam I now have a message to call Sky to ‘get my broadband order back on track’, unfortunately the number given is automated and doesn’t have an option to speak to a human! Please help.
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Aman S Heer
(@MachoAman) reported
from
Southall, England
@SkyUK pathetic customer service and a company run by idiots not knowing what they are doing and how to communicate. Embarrassing!! CEO complaint pending.
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Tony Henson
(@thehence) reported
from
Fair Oak, England
@SkyUK why is your sky q system so poor? Three engineer visits just to get the boxes working properly and now the red button doesn’t work only on the main box. I spend my life constantly rebooting and reading help blogs. Really wish I never had it installed.
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Chloe Aldridge
(@Cwtch_76) reported
from
Gosport, England
@AndyNic9 @bt_uk @SkyHelpTeam BT is awful!!!