Sky

Sky Outage Report in Swansea, Wales

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Swansea come from postal codes SA4.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Swansea, Wales 12/10/2025 10:25

December 10: Problems at Sky

Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Swansea, Wales

The most recent Sky outage reports came from the following cities: Neath, Porthcawl and Swansea.

Loading map, please wait...
City Problem Type Report Time
United KingdomNeath TV
United KingdomPorthcawl TV
United KingdomSwansea TV
United KingdomNeath Internet
United KingdomSwansea Internet
United KingdomPorthcawl TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • danielgevaux Daniel Gevaux Ross (@danielgevaux) reported from Swansea, Wales

    @SkyHelpTeam I don’t think you read my message this isn’t a simple turn off router back on fix. The hubs don’t work when I’m connected to a booster. They work fine when near the main wifi.

  • donnaclarke73 Donna Clarke (@donnaclarke73) reported from Bishopston, Wales

    @SkyHelpTeam - why can’t you help with my internet issues??? 5 weeks and still not resolved #shocking #poorcustomerservice #wouldnotrecommend

  • swanseatyke Andy (@swanseatyke) reported from Swansea, Wales

    @swansforever @SkyHelpTeam We’ve had issues with ours. 2 WFH and 2 home schooling. Shockingly bad. When I spoke to Amy there excuse was we had too many devices connected - iPads, phones, Alexa etc. It doesn’t say that on the add! If we want decent connection the advice was unplug what we weren’t using!

  • bevphillips612 Beverley Phillips (@bevphillips612) reported from Swansea, Wales

    @skysports problem with your matches on the red button!!!

  • NettThom Nett 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@NettThom) reported from Neath, Wales

    Don’t bother with boring F1 anymore, Lions test still no decision and now no Super Rugby, may as well cancel @SkySports

  • Daniel_K_Morgan Dan Morgan (@Daniel_K_Morgan) reported from Llanelli, Wales

    Hi @SkyUK, our broadband went live yesterday but we’ve still not received our hub. We’ve spoken to some nice customer service people on the phone who said we’ll get a call back to arrange one but still not heard back. Royal Mail still not received package (PZ416543062GB) - Help!

  • SportyRees1 Daniel rees (@SportyRees1) reported from Cwmafan, Wales

    Martin Tyler needs to retire , heavy breathing down Mic is annoying as hell 😡 @SkySports @SkySportsNews

  • Welsh19 Stephen Squires (@Welsh19) reported from Pontardawe, Wales

    @SkyHelpTeam sort it out… it’s imperative now more than ever when we are working from home to have reliable internet!! There random outages are happening far too often and causing issue for my work and customers!! It’s just a shame I can’t get @virginmedia internet…

  • Tonyrog13 Tony rogers (@Tonyrog13) reported from Swansea, Wales

    @SkySports @SpursOfficial Just watched spurs absolutely destroy utd 6.1 (don't say that every day) Then listen for 15 minutes from sourness Patricia and Neville bang on about poor utd were Don't forget Tottenham were there today Sorry make that 20 minutes now Ole s on

  • RicheyBurke86 Richard Burke (@RicheyBurke86) reported from Cwmafan, Wales

    @Bennie____ @SkySports @premierleague People stream and use iptv because the prices are already through the roof. Then they come up with this ****.

  • downeyg12 gaz downey 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@downeyg12) reported from Swansea, Wales

    You can’t win these days with English pundits. I put BT on for a change and Chris Sutton talking **** about how Burnley should have had a pen only to be shot down. I put Skysports on and I have Tim Sherwood talking **** and 💦🍆 over Pep 🙄

  • jasonlogan83 jason logan (@jasonlogan83) reported from Swansea, Wales

    @SkySports your red button is not working!

  • Rhiscfc Rhiannon Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Rhiscfc) reported from Port Talbot, Wales

    @SkyHelpTeam Hi, every 15 mins or so my tv screen ( picture & sound ) breaks up for about a second. This doesn’t happen when we’re watching the apps like Netflix, iplayer etc. Is this a satellite issue?

  • leonajayne14 Leona Jayne (@leonajayne14) reported from Pyle, Wales

    @SkyHelpTeam broadband is down in CF33 area for several neighbours.

  • TheRichPowell Rich Powell (@TheRichPowell) reported from Resolven, Wales

    Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!

  • jimmyd14070 Jimmy 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jimmyd14070) reported from Swansea, Wales

    3 days on a camel to get down here 🤦 @SkySports #swanseacity

  • CelticWarrior_3 Tony Sharpe 🍺🎤🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿🤘🏻 (@CelticWarrior_3) reported from Swansea, Wales

    Fair play @SkySports coverage of @NRL is **** @PremierSportsTV get it back 👍🏼 #NRL

  • Daniel_K_Morgan Dan Morgan (@Daniel_K_Morgan) reported from Llanelli, Wales

    @SkyHelpTeam Hi yes we have already done this twice. We have been told twice that someone is going to contact us. All we really want is an update of what’s going on as we are now paying for a service we can’t use.

  • MelinJack Damian Lloyd (@MelinJack) reported from Neath, Wales

    @frgjack_ @StokeMark @SkySports Thanks mate, I will from now on, so sorry for upsetting you, I think I’m going to support Stoke now as well. I may become their No1 fan.

  • Legend027UTD James Alan Jackson (@Legend027UTD) reported from Swansea, Wales

    @SkySports So you think £15 is worth paying to watch a game with an atmosphere like a game down the park? Should sue them for false advertising with the fake crowd noise.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • KarenPrice01 Karen (@KarenPrice01) reported

    Hi @SkyHelpTeam my broadband router is not working, no lights on at all. Is there a problem in B90, West Midlands please? Thank you

  • WandsMASSIV **** Jones (@WandsMASSIV) reported

    @SkyHelpTeam No I could not check vis the link sent over as I could not seem to get anywhere - the Screen Shots are from the My Sky App. Can the Enginneer Visit be cancelled as I did not want to book one just wanted to report the issue.

  • KellyAnneBlake Kelly Blake (@KellyAnneBlake) reported from Wenvoe, Wales

    @SkyHelpTeam internet connection is down again! It’s been awful the last couple of weeks. Sort it out!

  • 1966lufc Pete Molloy (@1966lufc) reported

    @SkySports Verstappen never yields when he should. He needs to learn that other opportunities will come. To finish first, first you have to finish. Hamilton yielded turn 4 at the start. Race craft. Max now has a needless penalty next week.

  • JON_D84 Jon D (@JON_D84) reported

    @ReanneReffell @WandsMASSIV @SkyHelpTeam Plusnet here, believe its an exchange issue. Eta on fix is 12:30am. Not sure how true this is.

  • JohnEtheridge79 Why haven't we spent £150m this summer? 😉 (@JohnEtheridge79) reported

    @Tha_Pesky_Red @SkySports Never do mate, only we are scumbags apparently 🙄🙄

  • LordThundyr Russel Lunt (@LordThundyr) reported

    @SimonBrundish @SkySports Hope they go down and keep falling.

  • KellyAnneBlake Kelly Blake (@KellyAnneBlake) reported

    @SkyHelpTeam @ElinHeaphy Mine is the same, I’m CF5 as well. It’s getting ridiculous now, it’s been awful the last few weeks!!

  • WandsMASSIV **** Jones (@WandsMASSIV) reported

    @SkyHelpTeam From various Facebook posts there is an issue with all Provider Internet across the entire CF5 area

  • Nat_dalton85 natdalton@outlook.com (@Nat_dalton85) reported

    @SkyHelpTeam can you advise on internet down in cf5 and when it will be resolved please?