Sky Outage Report in Swansea, Wales
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Swansea, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (57%)
-
TV (18%)
-
Wi-fi (13%)
-
Total Blackout (5%)
-
Phone (3%)
-
E-mail (3%)
Live Outage Map Near Swansea, Wales
The most recent Sky outage reports came from the following cities: Llanelli and Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Llanelli |
Internet | |
| Llanelli |
Wi-fi | |
| Swansea |
Internet | |
| Llanelli |
TV | |
| Llanelli |
TV | |
| Llanelli |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
-
Sion Waldron DipFA
(@Sionwaldron) reported
from
Gorseinon, Wales
@Jules_John @SkyUK The infuriating part is they won’t refund you for lack of services, additionally if you can’t work because they can’t seem to see that you the incur a loss of earnings. Woeful, terrible, frustrating 👎
-
Jimmy 🏴🏴
(@jimmyd14070) reported
from
Swansea, Wales
3 days on a camel to get down here 🤦 @SkySports #swanseacity
-
Nett 🏴
(@NettThom) reported
from
Neath, Wales
Don’t bother with boring F1 anymore, Lions test still no decision and now no Super Rugby, may as well cancel @SkySports
-
Caroline Ashton
(@MumofTy) reported
from
Swansea, Wales
@SkyHelpTeam why is the internet still out in Swansea your talking nearly 18 hours now to fix which is crazy. Will there be compensation for everyone effected as this is not the first time this has happened in the last two months
-
Daniel rees
(@SportyRees1) reported
from
Cwmafan, Wales
Martin Tyler needs to retire , heavy breathing down Mic is annoying as hell 😡 @SkySports @SkySportsNews
-
Damian Lloyd
(@MelinJack) reported
from
Neath, Wales
@frgjack_ @StokeMark @SkySports Thanks mate, I will from now on, so sorry for upsetting you, I think I’m going to support Stoke now as well. I may become their No1 fan.
-
Rhiannon Edwards 🏴
(@Rhiscfc) reported
from
Port Talbot, Wales
@SkyHelpTeam Hi, every 15 mins or so my tv screen ( picture & sound ) breaks up for about a second. This doesn’t happen when we’re watching the apps like Netflix, iplayer etc. Is this a satellite issue?
-
Beverley Phillips
(@bevphillips612) reported
from
Swansea, Wales
@skysports problem with your matches on the red button!!!
-
gaz downey 🏴🏴
(@downeyg12) reported
from
Swansea, Wales
You can’t win these days with English pundits. I put BT on for a change and Chris Sutton talking **** about how Burnley should have had a pen only to be shot down. I put Skysports on and I have Tim Sherwood talking **** and 💦🍆 over Pep 🙄
-
Gemma Davies
(@Scoobygem) reported
from
Swansea, Wales
Any update @SkyUK #skybroadband @SkyHelpTeam on the outage as we are now into time that people are working from home and unable to do so . Thanks
-
Leona Jayne
(@leonajayne14) reported
from
Pyle, Wales
@SkyHelpTeam broadband is down in CF33 area for several neighbours.
-
Stephen Squires
(@Welsh19) reported
from
Pontardawe, Wales
@SkyHelpTeam sort it out… it’s imperative now more than ever when we are working from home to have reliable internet!! There random outages are happening far too often and causing issue for my work and customers!! It’s just a shame I can’t get @virginmedia internet…
-
Donna Clarke
(@donnaclarke73) reported
from
Bishopston, Wales
@SkyHelpTeam - why can’t you help with my internet issues??? 5 weeks and still not resolved #shocking #poorcustomerservice #wouldnotrecommend
-
Tony Sharpe 🍺🎤🦢🏴🤘🏻
(@CelticWarrior_3) reported
from
Swansea, Wales
Fair play @SkySports coverage of @NRL is **** @PremierSportsTV get it back 👍🏼 #NRL
-
Paul Morgan
(@swanzyjack) reported
from
Gwaun-Cae-Gurwen, Wales
How long before @SkyUK has the broadband working? Been down since last night??
-
Dan Morgan
(@Daniel_K_Morgan) reported
from
Llanelli, Wales
@SkyHelpTeam Hi yes we have already done this twice. We have been told twice that someone is going to contact us. All we really want is an update of what’s going on as we are now paying for a service we can’t use.
-
jason logan
(@jasonlogan83) reported
from
Swansea, Wales
@SkySports your red button is not working!
-
Andy
(@swanseatyke) reported
from
Swansea, Wales
@SkyHelpTeam @shenman And what about the rest of us mere mortals that haven’t had any internet since last night. I wouldn’t mind the odd incident of skybroadband not working but it’s becoming a weekly occurrence now.
-
Paul Morgan
(@swanzyjack) reported
from
Gwaun-Cae-Gurwen, Wales
@TheRealTR19 @SkyUK Still down in my area. 😩
-
Andy
(@swanseatyke) reported
from
Swansea, Wales
@swansforever @SkyHelpTeam We’ve had issues with ours. 2 WFH and 2 home schooling. Shockingly bad. When I spoke to Amy there excuse was we had too many devices connected - iPads, phones, Alexa etc. It doesn’t say that on the add! If we want decent connection the advice was unplug what we weren’t using!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Lee Shields
(@LS110192) reported
@SkyHelpTeam I am still currently a Broadband Customer with Sky, but I am switching to a new provider. I can't lie though I am very worried about it. Since speaking to a Salesman at my door about it on Thursday, I am still yet to receive any correspondence about it. (1/2)
-
MSingh
(@manj_singh_raj) reported
@SkyHelpTeam do you know when the remote record on sky go app will be working? As it seems to have been down for number of months now at least
-
the 𝗨𝗡𝗗𝗘𝗥𝗗𝗢𝗚 gym ™
(@theunderdoggym) reported
@SkyHelpTeam Found myself going through the same conversation been having for months on the phone. Your SkyEngineer trying to get me to upgrade contract. We are not upgrading until you fix the problem first. When we have stable connection that we currently pay for, we can then discuss upgrade
-
Texas Chamness Massacre
(@sally_chamness) reported
Day 4 of no incoming calls, and attempts to phone me receiving “this line is not in service error” reported to @SkyUK Saturday but still no fix 😢 Imagine if I missed a call from @funkymoxie ‘s school because she was unwell, or if someone not on social media needed to call me
-
Kevin Taylor
(@kevtaylor8650) reported
@SkyHelpTeam can someone help me please been on hold over an hour now. All i want to no ive cancelled my sky and was told would be sent packaging out to me so i can return the boxes is this correct as still not recieved yet.
-
Lee Shields
(@LS110192) reported
@SkyHelpTeam I feel like I may have been taken advantage of. I have several learning disabilities and cognitive issues. Can someone please help me with this situation? What if I end up with no internet supply at all? This whole situation has me very scared (2/2)
-
Tabitha
(@Tabracadabra) reported
@SkyHelpTeam Hi, we have cancelled our direct debit because £115 was being taken for a service we were not receiving. My husband called and rectified the issue and now we should be charged around £55, but you are still chasing for the £115. We tried calling but can't get through
-
Pi
(@paulajomac) reported
No communication from @SkyHelpTeam @SKYBROADBANDSU1 on outage in Devon which is now a week long. My father is 85 and without broadband/landline. Is it back on in EX1 and if not when will it be?!? Tweeting the same day that all is fixed when it is clearly not isn’t helping us.
-
Love
(@woodycax) reported
@SkyHelpTeam awful I’ve sat for 2 hours on your online chat and still haven’t got through to anyone!!!
-
⚒️Pete⚒️
(@_rubyred44) reported
@SkyHelpTeam looking at cancel my sky package. What number do I need to call?