Sky

Sky Outage Report in Swansea, Wales

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Swansea come from postal codes SA1, SA6 and SA2.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Swansea, Wales 01/19/2026 20:10

January 19: Problems at Sky

Sky is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Swansea, Wales

The most recent Sky outage reports came from the following cities: Porthcawl, Swansea, Llanelli, Neath and Ammanford.

Loading map, please wait...
City Problem Type Report Time
United KingdomPorthcawl Total Blackout
United KingdomSwansea Internet
United KingdomSwansea Internet
United KingdomLlanelli TV
United KingdomSwansea TV
United KingdomLlanelli TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • jessicaharries 𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜 (@jessicaharries) reported from Llanelli, Wales

    @SkyHelpTeam I have checked my account. It states that my internet is due to be cancelled tomorrow. This shouldn’t be the case. I have arranged to join BT, this is not due to begin until the 30th. Can someone please ensure this does NOT cancel tomorrow as the internet is essential at the mo.

  • jackjiffy Mark G (@jackjiffy) reported from Dunvant, Wales

    @swansforever Disgusting way to treat supporters. Someone at @EFL / @SkySports looked at possible Friday night TV games & thought that's fair enough! They give no shits for the fans. Not just us either.

  • Racingdanny8 Daniel rees (@Racingdanny8) reported from Cwmafan, Wales

    Bye VAR You're not Working #PremierLeague @premierleague @SheffieldUnited @ManUtd @SkySports

  • Rowlands2019 jordan rowlands (@Rowlands2019) reported from Aberavon, Wales

    @SkyHelpTeam @SkyUK what’s going on with this internet again what a joke your company is all this money and still getting problems every other week it’s a joke I’m not happy paying £50+ a month for this crap

  • doodles_1 Dan Holley (@doodles_1) reported from Cross Hands, Wales

    @SkyHelpTeam having waited 7 days for a Sky engineer to have you cancel is unacceptable. Then to be told it’ll be another 7 days!! #poorcustomerservice I’m now 24min into your on hold music. #poorshow

  • RyanPridmore Ryan Pridmore (@RyanPridmore) reported from Swansea, Wales

    @jackjiffy @SkySports @TheAiCPodcast Oooofff you bad bastard Jif 😂

  • davies85m Martin Davies (@davies85m) reported from Cwmllynfell, Wales

    @DeItaOne @SkySports doing nothing to help anyone that has their channels that aren't showing live sport, because there ain't any on. I can watch any of the rerun shit they are showing on youtube.

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @SkyHelpTeam System doesn’t accept my sign in details. I receive your emails yet it doesn’t accept the email address. I think it’s frankly unacceptable to charge people for a service you aren’t providing.

  • JoshBakerr Joshua Baker (@JoshBakerr) reported from Neath, Wales

    @Pembyk @Mthomas2807 @gtstoneman @HywelDaniel @SkyHelpTeam 1st fix before the plasterer, told you this

  • plidmanu plidmanu (@plidmanu) reported from Llanelli, Wales

    @SkySports Just cancel all sport until its safe

  • TheRichPowell Rich Powell (@TheRichPowell) reported from Resolven, Wales

    @SkySports sort your red button service would like to watch the game with commentary paying more than over the odds for a poor service @SkyUK

  • mapw4774 Mark (@mapw4774) reported from Llanelli, Wales

    @SkySportsPL @SkySports What a dreadful half of football. Both teams look so short on confidence. Surely the 2nd half can't be that bad!

  • aroo1 Aroo (@aroo1) reported from Llanelli, Wales

    @SkySports Well If prem players ain’t prepared to play (do there job ) not having a go but maybe they should take a pay cut like the rest of the world at to when not working

  • DanWag1 Dan Wagstaff (@DanWag1) reported from Aberavon, Wales

    @SkyHelpTeam not impressed. Booked Sky Q installation for today. Told Sky I had to take my wife to work between 8-9am and they said it was fine. Engineer rings me from outside my house at 8.10am. Poor customer service. If they cannot install it today I won't be a customer by 5pm

  • leannemrichards Leanne Richards (@leannemrichards) reported from Bishopston, Wales

    @SkyHelpTeam You've increased my bill this month without notification. I was going to cancel and move to a cheaper provider but agreed a monthly price with you to stay. There was no mention this cost would change! I can't get hold of you by phone or email! Very j happy customer!!

  • MatthewBidder3 Matthew Bidder (@MatthewBidder3) reported from Swansea, Wales

    @SkyHelpTeam hello, my WiFi is absolutely terrible. Please help as I am working from home during his pandemic and it effecting my work and income. Thank you

  • Racingdanny8 Daniel rees (@Racingdanny8) reported from Cwmafan, Wales

    @mrbean1927 @SkySports Try doing this, I did it and it worked On sky remote go down to sports not TV guide and go across to other multi showings and click on it then it should work

  • RogersAOfficial Andrew Rogers (@RogersAOfficial) reported from Llanelli, Wales

    @SkyHelpTeam Hi sky . The broadband has been very poor keeps cutting out . Tonight didn't come back on . Please help.

  • hickyboy1 Hicky 1 (@hickyboy1) reported from Swansea, Wales

    @SkyHelpTeam can you help me. Several places of my home have no internet in them and drop off line.

  • CariadBridal cariad bridal (@CariadBridal) reported from Resolven, Wales

    @SkyUK how about free films for us all and put new ones on that should be in the cinema . Show support to your customers on isolation in these hard times . Been a customer for 20+ years and feel it’s time for you to give something back .

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • LickyJimmy Licky Jimmy (@LickyJimmy) reported

    @SkyHelpTeam ignoring a paying customer?

  • danielweekender Daniel (@danielweekender) reported

    @SkyHelpTeam hi the openreach engineer you booked to fix our broadband never turned up

  • xshannenpowers Shannen Powers (@xshannenpowers) reported

    @SkyHelpTeam I’ve done this and there’s clearly a problem

  • Jill_Whitehead Jillian Whitehead (@Jill_Whitehead) reported

    @SkyHelpTeam Oh no! I bet this is the one I eventually win. Never mind, thanks for your help. Jillian

  • Ab23345522 ab (@Ab23345522) reported

    @SkySports This is what happens when you downgrade to a terrible team... Dortmund must be laughing

  • TheFunkyJonesy Funky Jonesy (@TheFunkyJonesy) reported

    Yikes, 15th is apparently when we get internet back. That's like a month after they said **** would happen. **** service @SkyHelpTeam

  • jaimetomlinson Jaime Tomlinson (@jaimetomlinson) reported

    @SkyHelpTeam had problems with internet all day. As have others in our village. Is their a problem? ME3 area.

  • jaimetomlinson Jaime Tomlinson (@jaimetomlinson) reported

    @SkyHelpTeam When I try to check my connection, it says there’s a problem and it can’t be checked. It’s been off since first thing this morning and lots of us affected. Somebody should be able to tell us why?

  • danielweekender Daniel (@danielweekender) reported

    @SkyHelpTeam But the phone lines are all down, can’t keep the connection how do I get in touch

  • JonHacking Jon Hacking (@JonHacking) reported

    @whitford747 @SkyUK @SkyNews Man made climate change has never been proven to even exist, plus if the whole planet is in trouble why is it only affecting certain areas