Sky Outage Report in Pontardawe, Neath Port Talbot, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontardawe, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at Sky
Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (15%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Pontardawe, Neath Port Talbot, Wales
The most recent Sky outage reports came from the following cities: Swansea, Port Talbot and Neath.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Wi-fi | |
| Port Talbot |
Wi-fi | |
| Port Talbot |
TV | |
| Swansea |
Internet | |
| Swansea |
TV | |
| Swansea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Pontardawe, Wales
Latest outage, problems and issue reports in Pontardawe and nearby locations:
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Caroline Ashton
(@MumofTy) reported
from
Swansea, Wales
@SkyHelpTeam why is the internet still out in Swansea your talking nearly 18 hours now to fix which is crazy. Will there be compensation for everyone effected as this is not the first time this has happened in the last two months
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Michelle Everitt
(@Eve73Shell) reported
from
Tondu, Wales
@SkySports seriously this red button coverage on Fulham v Millwall is shocking. Turn the fake crowd noise down it’s so annoying !!!!
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♡ Icela 🏴 🇪🇺 ♡
(@AilsaA1) reported
from
Swansea, Wales
@SkyUK the #skyglass is one if the worst things I've bought, nearly everyday I have issues with it not working, but this morning it's having a complete meltdown!! Wish I'd never got it now, so temperamental and to get through to anyone in tech support is a nightmare!
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Kelly
(@Kellyluxe) reported
from
Tondu, Wales
Sky Broadband is still down so obviously something major has gone wrong. I wouldn’t like to work for @SkyUK this morning 🤭
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jasey
(@llangyjack) reported
from
Llangyfelach, Wales
@SkyHelpTeam evening no signal on my telebox hope your fixing it been waiting on the what seems like forever to report
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Andy
(@swanseatyke) reported
from
Swansea, Wales
@SkyHelpTeam @shenman And what about the rest of us mere mortals that haven’t had any internet since last night. I wouldn’t mind the odd incident of skybroadband not working but it’s becoming a weekly occurrence now.
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Paul Morgan
(@swanzyjack) reported
from
Gwaun-Cae-Gurwen, Wales
@TheRealTR19 @SkyUK Still down in my area. 😩
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Chris Jenkins
(@liljinx31) reported
from
Neath, Wales
There we go. Took 15 minutes to mention @JackGrealish @SkySports **** off #avfc
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linseyloo
(@LinseyPerry) reported
from
Cefneithin, Wales
@SkyHelpTeam Really though? No means of contacting Sky after 9pm, when Broadband is down - great customer service there Sky!🤬 hope you’ll give me the 1gb of data I had to use, to TRY and navigate my way around all your trouble shooting options.. which non of worked by the way!Waiting a reply
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Paul Morgan
(@swanzyjack) reported
from
Gwaun-Cae-Gurwen, Wales
How long before @SkyUK has the broadband working? Been down since last night??
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𝙴𝚖𝚖𝚊
(@emmamaygerrard) reported
from
Ammanford, Wales
@SkyHelpTeam So is it down to channel 4 to upload to on demand?
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Marcia Rano
(@Marcia_Rano) reported
from
Pontardawe, Wales
@SkyHelpTeam my broadband has been down since 1:30am and I have to go to work I’m an hour. I need internet for my job! Please fix this!
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Corey
(@MilwardCorey) reported
from
Swansea, Wales
Awful awful company @skyuk lied to me
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PAUL REES
(@PAULREES10) reported
from
Pontarddulais, Wales
Turning down the volume when the crowd abuse Price is embarrassing @SkySports @SkySportsDarts
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Philip(Phil)England 🌈🏳️🌈😘💖💕
(@philengland1) reported
from
Swansea, Wales
@SkyHelpTeam @skytv last night The Good Doctor isn't there to download, on Last Nights TV it says series 5 episode 3 but when you select it, it goes to series 3 episode 5. I'm a SkyQ customer
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gaz downey 🏴🏴
(@downeyg12) reported
from
Swansea, Wales
You can’t win these days with English pundits. I put BT on for a change and Chris Sutton talking **** about how Burnley should have had a pen only to be shot down. I put Skysports on and I have Tim Sherwood talking **** and 💦🍆 over Pep 🙄
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Gemma Davies
(@Scoobygem) reported
from
Swansea, Wales
Any update @SkyUK #skybroadband @SkyHelpTeam on the outage as we are now into time that people are working from home and unable to do so . Thanks
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Mal Gape
(@pikeman180) reported
from
Pontardawe, Wales
@SkyUK and what happens if your internet goes down?
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Sion Waldron DipFA
(@Sionwaldron) reported
from
Gorseinon, Wales
@Jules_John @SkyUK The infuriating part is they won’t refund you for lack of services, additionally if you can’t work because they can’t seem to see that you the incur a loss of earnings. Woeful, terrible, frustrating 👎
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Joseph Benjamin
(@CrazyRetard) reported
from
Swansea, Wales
@SkyHelpTeam No it’s still not working. I’ve tried on 2 different browsers on my phone and my home computer. It’s still giving the same message
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Patrick Frost
(@frostefroste) reported
@SkySports Amazed that all FIFA, UEFA and FA and PL issue are strongly worded statements - 12 clubs at me a 1lb of exlax and took a **** on your rules and agreements. Invoke the rules they broke and move on without 12 clubs in a dead league will fizzle out
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jan b
(@janilou0805) reported
@SkyHelpTeam I am unable to get on demand, sky cinema, sports on my sky a box. Telling me I have network connections issues. I don’t Absolute rubbish.
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emeles #mylifematters 🏴🇬🇧🇪🇺 👍
(@emelschwartz) reported
@SkyHelpTeam The so called goodwill gesture was due to the crazy amount of time reqd to contact sky support & now u suggest I waste more time trying to contact people who still don’t answer calls without me wasting more time trying to call? Wud hate to see what’s offered if sky really mess up
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Vicky MCFC 🐝
(@vickylouiseholt) reported
@SkyHelpTeam We have been online and run tests, then we get emailed to say an engineer will resolve from outside the property but we are now gettin to the stage where we cannot connect devices properly or view photos on social media the WiFi is so bad! Who can help me.?
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George Demetrious
(@George_Deee) reported
@SkyHelpTeam I have called 10 plus times and you have lied to me continuously what’s going to change now? You are by far one of the worst service providers who lie and have lied to me since the 6th April. Should be ashamed of yourselves. And to be told if I had a business account someone
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Ethan
(@ClaridgeEthan) reported
@SkySports 12 years wtf
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Maurice McMurdo
(@UtdBarney) reported
@GrantWahl All these big clubs are over extended and can only survive as big clubs by doing this. They're all broke af because of bad decisions and empty stadiums. Fans are getting f*cked by everyone and you got @NBCSN and @SkySports acting like they're not part of the problem.
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George Demetrious
(@George_Deee) reported
@SkyHelpTeam Be out within 24 hours. Basically telling me because I pay a low level subscription I’m a peasant. If I paid more you would service my account more efficiently.
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Karl Harris
(@karlpharris1985) reported
@OpenreachHelp @OpenreachHelp when will your job booking issues be resolved, my @SkyHelpTeam broadband is 1 week late now
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Vicky MCFC 🐝
(@vickylouiseholt) reported
@SkyHelpTeam Can someone please help me with broadband? I've had an issue with our WiFi at home now for a few weeks and we are unable to reach customer service on the telephone