Sky Outage Report in Pontardawe, Neath Port Talbot, Wales
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontardawe, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (61%)
-
Wi-fi (14%)
-
TV (13%)
-
Total Blackout (5%)
-
E-mail (3%)
-
Phone (3%)
Live Outage Map Near Pontardawe, Neath Port Talbot, Wales
The most recent Sky outage reports came from the following cities: Swansea, Neath and Port Talbot.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
TV | |
| Swansea |
Internet | |
| Swansea |
Internet | |
| Neath |
TV | |
| Swansea |
Internet | |
| Swansea |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Pontardawe, Wales
Latest outage, problems and issue reports in Pontardawe and nearby locations:
-
Paul Morgan
(@swanzyjack) reported
from
Gwaun-Cae-Gurwen, Wales
@TheRealTR19 @SkyUK Still down in my area. 😩
-
jason logan
(@jasonlogan83) reported
from
Swansea, Wales
@SkySports your red button is not working!
-
Caroline Ashton
(@MumofTy) reported
from
Swansea, Wales
@SkyHelpTeam why is the internet still out in Swansea your talking nearly 18 hours now to fix which is crazy. Will there be compensation for everyone effected as this is not the first time this has happened in the last two months
-
Tony Sharpe 🍺🎤🦢🏴🤘🏻
(@CelticWarrior_3) reported
from
Swansea, Wales
Fair play @SkySports coverage of @NRL is **** @PremierSportsTV get it back 👍🏼 #NRL
-
Chris Jenkins
(@liljinx31) reported
from
Neath, Wales
There we go. Took 15 minutes to mention @JackGrealish @SkySports **** off #avfc
-
Sion Waldron DipFA
(@Sionwaldron) reported
from
Gorseinon, Wales
@Jules_John @SkyUK The infuriating part is they won’t refund you for lack of services, additionally if you can’t work because they can’t seem to see that you the incur a loss of earnings. Woeful, terrible, frustrating 👎
-
Rhiannon Edwards 🏴
(@Rhiscfc) reported
from
Port Talbot, Wales
@SkyHelpTeam Hi, every 15 mins or so my tv screen ( picture & sound ) breaks up for about a second. This doesn’t happen when we’re watching the apps like Netflix, iplayer etc. Is this a satellite issue?
-
Damian Lloyd
(@MelinJack) reported
from
Neath, Wales
@frgjack_ @StokeMark @SkySports Thanks mate, I will from now on, so sorry for upsetting you, I think I’m going to support Stoke now as well. I may become their No1 fan.
-
gaz downey 🏴🏴
(@downeyg12) reported
from
Swansea, Wales
You can’t win these days with English pundits. I put BT on for a change and Chris Sutton talking **** about how Burnley should have had a pen only to be shot down. I put Skysports on and I have Tim Sherwood talking **** and 💦🍆 over Pep 🙄
-
linseyloo
(@LinseyPerry) reported
from
Cefneithin, Wales
@SkyHelpTeam Really though? No means of contacting Sky after 9pm, when Broadband is down - great customer service there Sky!🤬 hope you’ll give me the 1gb of data I had to use, to TRY and navigate my way around all your trouble shooting options.. which non of worked by the way!Waiting a reply
-
Paul Morgan
(@swanzyjack) reported
from
Gwaun-Cae-Gurwen, Wales
How long before @SkyUK has the broadband working? Been down since last night??
-
Andy
(@swanseatyke) reported
from
Swansea, Wales
@SkyHelpTeam @shenman And what about the rest of us mere mortals that haven’t had any internet since last night. I wouldn’t mind the odd incident of skybroadband not working but it’s becoming a weekly occurrence now.
-
Jimmy 🏴🏴
(@jimmyd14070) reported
from
Swansea, Wales
3 days on a camel to get down here 🤦 @SkySports #swanseacity
-
Stephen Squires
(@Welsh19) reported
from
Pontardawe, Wales
@SkyHelpTeam sort it out… it’s imperative now more than ever when we are working from home to have reliable internet!! There random outages are happening far too often and causing issue for my work and customers!! It’s just a shame I can’t get @virginmedia internet…
-
𝙴𝚖𝚖𝚊
(@emmamaygerrard) reported
from
Ammanford, Wales
@SkyHelpTeam So is it down to channel 4 to upload to on demand?
-
Donna Clarke
(@donnaclarke73) reported
from
Bishopston, Wales
@SkyHelpTeam - why can’t you help with my internet issues??? 5 weeks and still not resolved #shocking #poorcustomerservice #wouldnotrecommend
-
Kelly
(@Kellyluxe) reported
from
Tondu, Wales
Sky Broadband is still down so obviously something major has gone wrong. I wouldn’t like to work for @SkyUK this morning 🤭
-
jasey
(@llangyjack) reported
from
Llangyfelach, Wales
@SkyHelpTeam evening no signal on my telebox hope your fixing it been waiting on the what seems like forever to report
-
Joseph Benjamin
(@CrazyRetard) reported
from
Swansea, Wales
@SkyHelpTeam No it’s still not working. I’ve tried on 2 different browsers on my phone and my home computer. It’s still giving the same message
-
Gemma Davies
(@Scoobygem) reported
from
Swansea, Wales
Any update @SkyUK #skybroadband @SkyHelpTeam on the outage as we are now into time that people are working from home and unable to do so . Thanks
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Alex C 🏴🏴🍀
(@Yossarian_sco) reported
Are they actually calling it teething problems with VAR ? Ffs 2 big decisions wrong, both in favour of Hearts, wonder what Neilson will have to say about it ? #SkySports #var #spfl
-
Sam Mumford 💖👨👩👧🐕💖
(@samdmumford) reported
@SkyHelpTeam The agent has no intention of progressing the complaint so thousands of customers will also have received this marketing letter believing their payments will remain the same.!!!!!
-
vicki
(@vikkih110) reported
@SkyHelpTeam i have your tv & broadband, but am having problems with broadband reaching other rooms and loosing conmection. do u supply a booster at all? thanks
-
⭐️ Chels HQ ⭐️
(@Chels_HQ) reported
Graham Potter: "The world has gone upside down if they're talking about my hair, beard or clothes. I suppose it's better than [when] you're under pressure or your job's on the line. It's just good, harmless fun!" (@SkySports)
-
Chris Neil
(@chris_neil29) reported
@SkyHelpTeam is broadband down at all in the NE28 area? My connection just cut out but your status pages are saying there's no issues. Thanks.
-
Sam Mumford 💖👨👩👧🐕💖
(@samdmumford) reported
Page 2 @SkyHelpTeam 2 agents read it the same as me that there was no change. Disgusted in the fact that they do not intend to notify customers the letter is not clear. Trying to lodge a complaint but they said will use as feedback !!!
-
Manny
(@Manny52619534) reported
@boluxxxx @sl33knick Skysports with their stupid takes.. Roy Keane warned us that this was going to happen, they should have let him go.. Ronaldo’s Legacy is immortalised there.. Sentiments is a bad thing, he should never have come home, it’s the wrong club for him at this stage..
-
Sam Mumford 💖👨👩👧🐕💖
(@samdmumford) reported
@SkyHelpTeam And I have lodged a complaint and they have closed it as feedback!!! Feedback does not help the other customers who will read this on face value and be impacted financially
-
Sam Mumford 💖👨👩👧🐕💖
(@samdmumford) reported
Page 3 @SkyHelpTeam You would think your bill would be the same but no it will have increased and you have to give 31 days notice to cancel. Beware they have no intention of changing letter or notifying those that have already received the letter
-
Kate
(@Kate60992193) reported
@SkyHelpTeam shocking customer service you guys are getting worse takes days to get through to speak to an actually human Jokers