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Sky Outage Report in Pontardawe, Neath Port Talbot, Wales

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Pontardawe, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Pontardawe, Neath Port Talbot, Wales 03/01/2026 19:25

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (31%)

    TV (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Pontardawe, Neath Port Talbot, Wales

The most recent Sky outage reports came from the following cities: Swansea, Port Talbot, Maesteg, Neath and Ammanford.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwansea Wi-fi
United KingdomSwansea TV
United KingdomSwansea Wi-fi
United KingdomPort Talbot TV
United KingdomSwansea Internet
United KingdomSwansea Internet

Community Discussion

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Sky Issues Reports Near Pontardawe, Wales

Latest outage, problems and issue reports in Pontardawe and nearby locations:

  • MelinJack Damian Lloyd (@MelinJack) reported from Neath, Wales

    @frgjack_ @StokeMark @SkySports Thanks mate, I will from now on, so sorry for upsetting you, I think I’m going to support Stoke now as well. I may become their No1 fan.

  • CrazyRetard Joseph Benjamin (@CrazyRetard) reported from Swansea, Wales

    @SkyHelpTeam No it’s still not working. I’ve tried on 2 different browsers on my phone and my home computer. It’s still giving the same message

  • llangyjack jasey (@llangyjack) reported from Llangyfelach, Wales

    @SkyHelpTeam evening no signal on my telebox hope your fixing it been waiting on the what seems like forever to report

  • swanseatyke Andy (@swanseatyke) reported from Swansea, Wales

    @swansforever @SkyHelpTeam We’ve had issues with ours. 2 WFH and 2 home schooling. Shockingly bad. When I spoke to Amy there excuse was we had too many devices connected - iPads, phones, Alexa etc. It doesn’t say that on the add! If we want decent connection the advice was unplug what we weren’t using!

  • Welsh19 Stephen Squires (@Welsh19) reported from Pontardawe, Wales

    @SkyHelpTeam sort it out… it’s imperative now more than ever when we are working from home to have reliable internet!! There random outages are happening far too often and causing issue for my work and customers!! It’s just a shame I can’t get @virginmedia internet…

  • downeyg12 gaz downey 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@downeyg12) reported from Swansea, Wales

    You can’t win these days with English pundits. I put BT on for a change and Chris Sutton talking **** about how Burnley should have had a pen only to be shot down. I put Skysports on and I have Tim Sherwood talking **** and 💦🍆 over Pep 🙄

  • donnaclarke73 Donna Clarke (@donnaclarke73) reported from Bishopston, Wales

    @SkyHelpTeam - why can’t you help with my internet issues??? 5 weeks and still not resolved #shocking #poorcustomerservice #wouldnotrecommend

  • Scoobygem Gemma Davies (@Scoobygem) reported from Swansea, Wales

    Any update @SkyUK #skybroadband @SkyHelpTeam on the outage as we are now into time that people are working from home and unable to do so . Thanks

  • swanzyjack Paul Morgan (@swanzyjack) reported from Gwaun-Cae-Gurwen, Wales

    @TheRealTR19 @SkyUK Still down in my area. 😩

  • CelticWarrior_3 Tony Sharpe 🍺🎤🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿🤘🏻 (@CelticWarrior_3) reported from Swansea, Wales

    Fair play @SkySports coverage of @NRL is **** @PremierSportsTV get it back 👍🏼 #NRL

  • Kellyluxe Kelly (@Kellyluxe) reported from Tondu, Wales

    Sky Broadband is still down so obviously something major has gone wrong. I wouldn’t like to work for @SkyUK this morning 🤭

  • emmamaygerrard 𝙴𝚖𝚖𝚊 (@emmamaygerrard) reported from Ammanford, Wales

    @SkyHelpTeam So is it down to channel 4 to upload to on demand?

  • Sionwaldron Sion Waldron DipFA (@Sionwaldron) reported from Gorseinon, Wales

    @Jules_John @SkyUK The infuriating part is they won’t refund you for lack of services, additionally if you can’t work because they can’t seem to see that you the incur a loss of earnings. Woeful, terrible, frustrating 👎

  • LinseyPerry linseyloo (@LinseyPerry) reported from Cefneithin, Wales

    @SkyHelpTeam Really though? No means of contacting Sky after 9pm, when Broadband is down - great customer service there Sky!🤬 hope you’ll give me the 1gb of data I had to use, to TRY and navigate my way around all your trouble shooting options.. which non of worked by the way!Waiting a reply

  • jimmyd14070 Jimmy 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jimmyd14070) reported from Swansea, Wales

    3 days on a camel to get down here 🤦 @SkySports #swanseacity

  • swanseatyke Andy (@swanseatyke) reported from Swansea, Wales

    @SkyHelpTeam @shenman And what about the rest of us mere mortals that haven’t had any internet since last night. I wouldn’t mind the odd incident of skybroadband not working but it’s becoming a weekly occurrence now.

  • jasonlogan83 jason logan (@jasonlogan83) reported from Swansea, Wales

    @SkySports your red button is not working!

  • MumofTy Caroline Ashton (@MumofTy) reported from Swansea, Wales

    @SkyHelpTeam why is the internet still out in Swansea your talking nearly 18 hours now to fix which is crazy. Will there be compensation for everyone effected as this is not the first time this has happened in the last two months

  • swanzyjack Paul Morgan (@swanzyjack) reported from Gwaun-Cae-Gurwen, Wales

    How long before @SkyUK has the broadband working? Been down since last night??

  • Rhiscfc Rhiannon Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Rhiscfc) reported from Port Talbot, Wales

    @SkyHelpTeam Hi, every 15 mins or so my tv screen ( picture & sound ) breaks up for about a second. This doesn’t happen when we’re watching the apps like Netflix, iplayer etc. Is this a satellite issue?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Ashaman_Tor Tor (@Ashaman_Tor) reported

    @SkyHelpTeam it says everything is fine, and if i do the pinging on the sky router maintenance page it says 0 dropped packets, but if i do it on command prompt i get a timeout on third step and as i said, very bad latency in game, but nothing bad on browser

  • Arsenal27612844 Arsenal Forever (@Arsenal27612844) reported

    @ARSENAL_THERAP @SkySports @talkSPORT Absolutely spot on. I don't watch or listen to either of them, awful biased crap 👍

  • therealfigjam Jaephet Tanganga (@therealfigjam) reported

    That was poor refereeing! Should have been stopped 10-15 seconds before the knockout! Lad was done and shouldn’t have taken the last 6-7 shots! #Boxxer #SkySports

  • Kirsty_m_b kirsty (@Kirsty_m_b) reported

    @SkyHelpTeam I’ve tried multiple times tonight to purchase a broadband / tv package as a new customer. Every time I’m met with a ‘technical error’ ‘it’s not you it’s us’. I’ve tried multiple laptops / iPhones.

  • Mike_lfc_ellis Mike ellis (@Mike_lfc_ellis) reported

    @Gaga_BoyBeliebs @SkyUK It's dog ****.. stick with bt.. trust me.

  • Chedley85 George Arblaster (@Chedley85) reported

    @DanSurridge9 @SkySports Clearly offside, why not call it? Crap analysis all round!

  • stephen_murgett stephen murgett (@stephen_murgett) reported

    @SkyHelpTeam Sorry to inform you non of the help on your website actually works, I find it alarming that non of your technicianl department know that your suggestions to fix it don’t actually work, we’ve tried everything you have on there updated all software and still nothing

  • splodge61 lawn mowerman (@splodge61) reported

    @SkySports They should have VAR in all play offs down to Division Two. The FA is rich enough to pay. Or all the feeder clubs could have it paid by they prem clubs they feed. Simples

  • ReeceBray4 Reece Bray (@ReeceBray4) reported

    @SkySports How ******** would anyone ever stop that

  • actononsugar Acton On Sugar 🥄🥄🥄🥄 (@actononsugar) reported

    @NotTypicalG @cjsnowdon Everyone complains about poor people having massive flat screen TVs, Sky TV and Sky Sports subscriptions. So why doesn’t @SkyUK triple the monthly cost for people on low incomes then they will cancel their accounts and they can then buy more fruit & vegetables? It’s a no brainer.