Sky Outage Report in Pontardawe, Neath Port Talbot, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontardawe, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Sky
Sky is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Pontardawe, Neath Port Talbot, Wales
The most recent Sky outage reports came from the following cities: Neath, Maesteg and Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Neath |
Internet | |
| Maesteg |
TV | |
| Swansea |
Internet | |
| Swansea |
Internet | |
| Swansea |
Internet | |
| Maesteg |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Pontardawe, Wales
Latest outage, problems and issue reports in Pontardawe and nearby locations:
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Scott Williams
(@scottwilliams82) reported
from
Swansea, Wales
Wish I'd checked Twitter to see all the people across the country talking about @SkyHelpTeam broadband being down before I spent 20 mins doing connection tests and reboots 🙄 #skybroadband #sky
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Dan Holley
(@doodles_1) reported
from
Cross Hands, Wales
@SkyHelpTeam having waited 7 days for a Sky engineer to have you cancel is unacceptable. Then to be told it’ll be another 7 days!! #poorcustomerservice I’m now 24min into your on hold music. #poorshow
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jordan rowlands
(@Rowlands2019) reported
from
Aberavon, Wales
@SkyHelpTeam you need to sort this internet out I pay £40 a month for good internet for it to be down again in South Wales what a joke
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jordan rowlands
(@Rowlands2019) reported
from
Aberavon, Wales
@SkyHelpTeam @SkyUK what’s going on with this internet again what a joke your company is all this money and still getting problems every other week it’s a joke I’m not happy paying £50+ a month for this crap
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Martin Davies
(@davies85m) reported
from
Cwmllynfell, Wales
@DeItaOne @SkySports doing nothing to help anyone that has their channels that aren't showing live sport, because there ain't any on. I can watch any of the rerun shit they are showing on youtube.
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jordan rowlands
(@Rowlands2019) reported
from
Aberavon, Wales
@SkyHelpTeam It back on now but for how long this time because I’m going to phone up today as I’m not paying the full month payment after all the problems I’ve had this month
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Joshua Baker
(@JoshBakerr) reported
from
Neath, Wales
@Pembyk @Mthomas2807 @gtstoneman @HywelDaniel @SkyHelpTeam 1st fix before the plasterer, told you this
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Daniel rees
(@Racingdanny8) reported
from
Cwmafan, Wales
@mrbean1927 @SkySports Try doing this, I did it and it worked On sky remote go down to sports not TV guide and go across to other multi showings and click on it then it should work
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April-Rose Gibbons
(@EbrillRhosyn) reported
from
Swansea, Wales
@SkyHelpTeam Hi there, It hasn’t fixed the issue unfortunately. From reading other tweets, it seems there is an overall problem with the broadband, not individual households.
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Jay Perkins
(@Jay_Perkins) reported
from
Skewen, Wales
Just had the @SkyHelpTeam engineer out to fix our WiFi signal strength and now the internet is completely down. Fairly certain there is no worse Internet Service Provider around. And no, I can’t face another cust serv call with Sky, again
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Hicky 1
(@hickyboy1) reported
from
Swansea, Wales
@SkyHelpTeam can you help me. Several places of my home have no internet in them and drop off line.
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Rich Powell
(@TheRichPowell) reported
from
Resolven, Wales
@SkySports sort your red button service would like to watch the game with commentary paying more than over the odds for a poor service @SkyUK
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andrew king
(@kingyaka) reported
from
Maesteg, Wales
@AshleyColston @tomlmorgan146 @SkySports I’d try it twice miss badly then get bored and sit back down😂😂to much effort and dedication for me
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Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@SkyHelpTeam System doesn’t accept my sign in details. I receive your emails yet it doesn’t accept the email address. I think it’s frankly unacceptable to charge people for a service you aren’t providing.
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Ryan Pridmore
(@RyanPridmore) reported
from
Swansea, Wales
@jackjiffy @SkySports @TheAiCPodcast Oooofff you bad bastard Jif 😂
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Dan Wagstaff
(@DanWag1) reported
from
Aberavon, Wales
@SkyHelpTeam not impressed. Booked Sky Q installation for today. Told Sky I had to take my wife to work between 8-9am and they said it was fine. Engineer rings me from outside my house at 8.10am. Poor customer service. If they cannot install it today I won't be a customer by 5pm
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Louise_Scarlet 🇹🇷❤️🏴
(@I_bleed_scarlet) reported
from
Cwmafan, Wales
@RickyHarries @SkyHelpTeam Mine has gone down too as has my phone line
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Daniel rees
(@Racingdanny8) reported
from
Cwmafan, Wales
Bye VAR You're not Working #PremierLeague @premierleague @SheffieldUnited @ManUtd @SkySports
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cariad bridal
(@CariadBridal) reported
from
Resolven, Wales
@SkyUK how about free films for us all and put new ones on that should be in the cinema . Show support to your customers on isolation in these hard times . Been a customer for 20+ years and feel it’s time for you to give something back .
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Mark G
(@jackjiffy) reported
from
Dunvant, Wales
@swansforever Disgusting way to treat supporters. Someone at @EFL / @SkySports looked at possible Friday night TV games & thought that's fair enough! They give no shits for the fans. Not just us either.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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IFYBOY
(@Ifyboy1980) reported
@SkySports Disciplinary issues and he's on the bench? Should be off the game entirely.
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NoMad
(@NubianFunk) reported
@brfootball @SkySports ***** give him a time out tomorrow wtf
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MXJ
(@MxndaJay) reported
@SkyHelpTeam But why would everyone need to do this if it wasn’t your issue? Doesn’t make sense how it’s affecting a lot of people
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Hossam Ghaly's Trike
(@ghalystrike) reported
@SkyHelpTeam Unfortunately that didn't help. The error message on my TV says this: TV from sky cannot continue because the connection to sky servers could not be established Any idea? I've deleted and reinstalled the app. Please give me faith that the replies aren't auto replies by bots
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James Fernie (#corruptpremierleague)
(@JamesFernienufc) reported
@SkySports Arsenal need rid of pandemic pep he’s an amateur coach who is the second worst manager in the league just in front of the cabbage.
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Jack Davies
(@6_davies) reported
@Crouchy_85 @SkyUK I had issues with mine a while ago have you sky q?
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Memphis
(@7choudhury_m) reported
@SkyHelpTeam can you refer me by my name please, quite rude. its to do with my wifi
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Reidpeter
(@Reidpeter5) reported
@SkyHelpTeam I’m using the sky app on my PS4. Now after it working fine, I’m getting this message. “We are having a problems contacting sky” I’ve rebooted and reinstalled the app. Any help?!?
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DILLIGAF 🏴 ⚽️ 🔶️⬛ ⚽️ 🏴
(@scottydunk) reported
@SkyHelpTeam is the sky q system experiencing issues today? 1 mini box has given up for dead, main box and 2nd mini keep dropping WiFi, any advise?
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DILLIGAF 🏴 ⚽️ 🔶️⬛ ⚽️ 🏴
(@scottydunk) reported
@SkyHelpTeam Dead box doesn't load anything, I've been thru the help stuff already tried it all already