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Sky Outage Report in Pontardawe, Neath Port Talbot, Wales

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Pontardawe, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Pontardawe, Neath Port Talbot, Wales 02/23/2025 01:10

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. TV (14%)

    TV (14%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Pontardawe, Neath Port Talbot, Wales

The most recent Sky outage reports came from the following cities: Swansea, Port Talbot and Ammanford.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwansea Wi-fi
United KingdomSwansea Wi-fi
United KingdomPort Talbot Internet
United KingdomAmmanford TV
United KingdomSwansea Internet
United KingdomSwansea TV

Community Discussion

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Sky Issues Reports Near Pontardawe, Wales

Latest outage, problems and issue reports in Pontardawe and nearby locations:

  • Marcia_Rano Marcia Rano (@Marcia_Rano) reported from Pontardawe, Wales

    @SkyHelpTeam my broadband has been down since 1:30am and I have to go to work I’m an hour. I need internet for my job! Please fix this!

  • pikeman180 Mal Gape (@pikeman180) reported from Pontardawe, Wales

    @SkyUK and what happens if your internet goes down?

  • MumofTy Caroline Ashton (@MumofTy) reported from Swansea, Wales

    @SkyHelpTeam why is the internet still out in Swansea your talking nearly 18 hours now to fix which is crazy. Will there be compensation for everyone effected as this is not the first time this has happened in the last two months

  • Eve73Shell Michelle Everitt (@Eve73Shell) reported from Tondu, Wales

    @SkySports seriously this red button coverage on Fulham v Millwall is shocking. Turn the fake crowd noise down it’s so annoying !!!!

  • Sionwaldron Sion Waldron DipFA (@Sionwaldron) reported from Gorseinon, Wales

    @Jules_John @SkyUK The infuriating part is they won’t refund you for lack of services, additionally if you can’t work because they can’t seem to see that you the incur a loss of earnings. Woeful, terrible, frustrating 👎

  • LinseyPerry linseyloo (@LinseyPerry) reported from Cefneithin, Wales

    @SkyHelpTeam Really though? No means of contacting Sky after 9pm, when Broadband is down - great customer service there Sky!🤬 hope you’ll give me the 1gb of data I had to use, to TRY and navigate my way around all your trouble shooting options.. which non of worked by the way!Waiting a reply

  • AilsaA1 ♡ Icela 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 ♡ (@AilsaA1) reported from Swansea, Wales

    @SkyUK the #skyglass is one if the worst things I've bought, nearly everyday I have issues with it not working, but this morning it's having a complete meltdown!! Wish I'd never got it now, so temperamental and to get through to anyone in tech support is a nightmare!

  • swanzyjack Paul Morgan (@swanzyjack) reported from Gwaun-Cae-Gurwen, Wales

    How long before @SkyUK has the broadband working? Been down since last night??

  • Kellyluxe Kelly (@Kellyluxe) reported from Tondu, Wales

    Sky Broadband is still down so obviously something major has gone wrong. I wouldn’t like to work for @SkyUK this morning 🤭

  • llangyjack jasey (@llangyjack) reported from Llangyfelach, Wales

    @SkyHelpTeam evening no signal on my telebox hope your fixing it been waiting on the what seems like forever to report

  • philengland1 Philip(Phil)England 🌈🏳️‍🌈😘💖💕 (@philengland1) reported from Swansea, Wales

    @SkyHelpTeam @skytv last night The Good Doctor isn't there to download, on Last Nights TV it says series 5 episode 3 but when you select it, it goes to series 3 episode 5. I'm a SkyQ customer

  • MilwardCorey Corey (@MilwardCorey) reported from Swansea, Wales

    Awful awful company @skyuk lied to me

  • Scoobygem Gemma Davies (@Scoobygem) reported from Swansea, Wales

    Any update @SkyUK #skybroadband @SkyHelpTeam on the outage as we are now into time that people are working from home and unable to do so . Thanks

  • swanzyjack Paul Morgan (@swanzyjack) reported from Gwaun-Cae-Gurwen, Wales

    @TheRealTR19 @SkyUK Still down in my area. 😩

  • ianevans306 Ian Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ianevans306) reported from Capel Hendre, Wales

    @SkyHelpTeam My contract has just ended with you and want to try and renew but trying to use your online service is shocking can’t use it at all plus I can’t seem to get anyone on your phones

  • emmamaygerrard 𝙴𝚖𝚖𝚊 (@emmamaygerrard) reported from Ammanford, Wales

    @SkyHelpTeam So is it down to channel 4 to upload to on demand?

  • liljinx31 Chris Jenkins (@liljinx31) reported from Neath, Wales

    There we go. Took 15 minutes to mention @JackGrealish @SkySports **** off #avfc

  • swanseatyke Andy (@swanseatyke) reported from Swansea, Wales

    @SkyHelpTeam @shenman And what about the rest of us mere mortals that haven’t had any internet since last night. I wouldn’t mind the odd incident of skybroadband not working but it’s becoming a weekly occurrence now.

  • CrazyRetard Joseph Benjamin (@CrazyRetard) reported from Swansea, Wales

    @SkyHelpTeam No it’s still not working. I’ve tried on 2 different browsers on my phone and my home computer. It’s still giving the same message

  • PAULREES10 PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    Turning down the volume when the crowd abuse Price is embarrassing @SkySports @SkySportsDarts

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • RhysFrayne RHYS'O (@RhysFrayne) reported

    Engineer will be with you between 13:00 - 18:00 .. @SkyUK waiting around all day and no sign. Very poor

  • tomhawson Tom Hawson (@tomhawson) reported

    @CroftyF1 I'm out of f1 next year because of such a poor penalty. Watched avidly for 25+ years. The FiAs inability to punish is absurd. @SkyUK f1 subscription cancelled

  • nickrob91171662 Nick Robinson (@nickrob91171662) reported

    @SkySports @premierleague how to utterly ruin Christmas in a bad year? Move games away from Boxing Day for tv. Football is selling its soul at fans expense. I can’t think of a better way to bring people down in tough times. Thanks.

  • MissAHxx Amanda.H 👄 (@MissAHxx) reported

    @SkyUK @SkyHelpTeam the worst and most unhelpful customer service

  • SilentLeftie SilentLeftie A guy on the Left (@SilentLeftie) reported

    ... breach so long as it is within the minor breach, as precedent is set. #RedBullCheats had their cake and ate it. This panishment rewards just that. For my part, I will register my dissatisfaction by canceling my @skysports. I cannot support mediocrity. #RedBullCheats

  • wadsworth_tracy Tracy wadsworth (@wadsworth_tracy) reported

    @SkyHelpTeam Broadband been down all day surely you must have some idea of when it will be fixed by now

  • stowtom2010 Tom (@stowtom2010) reported

    @SkyHelpTeam Hello. Why have the thumbnail pics stopped appearing on my Sky Q and recorded episodes of the same show have stopped “stacking” too. I turned off my box and restarted but still seems to be an issue. What’s the fix?

  • PaulSongwriter PJP songwriting (@PaulSongwriter) reported

    @SkyHelpTeam please can someone tell me if there is a known outage for Sky Broadband in the BS37 location? I've been without Internet all day and none of the test connection pages work and I cannot get through to anyone.

  • LauraRob95 Laura Robinson (@LauraRob95) reported

    Got a call from @SkyUK today, finally after trying to contact them for a month now. Advised to call back as was in a bad signaled area. Let down of course!

  • HuffenSKuffen Adam coombs (@HuffenSKuffen) reported

    Hi @SkyHelpTeam! I am 7 weeks in without broadband after you disconnected me after screwing up my upgrade to fibre. Please help. PLEASE