Sky Outage Report in Pontardawe, Neath Port Talbot, Wales
Problems detected
Users are reporting problems related to: tv, internet and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontardawe, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 17: Problems at Sky
Sky is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (50%)
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Internet (32%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Pontardawe, Neath Port Talbot, Wales
The most recent Sky outage reports came from the following cities: Port Talbot, Maesteg and Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Port Talbot |
Internet | |
| Maesteg |
Internet | |
| Maesteg |
Internet | |
| Swansea |
TV | |
| Port Talbot |
Internet | |
| Swansea |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Pontardawe, Wales
Latest outage, problems and issue reports in Pontardawe and nearby locations:
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Chloe Mastaglio-Fox
(@CMastaglio_93) reported
from
Swansea, Wales
Issues with @SkyHelpTeam once again. Receiving a letter this morning informing me of my broadband price increasing however not being a broadband customer for over 12 months and STILL being charged over £40 a month. Formal complaint put in due to attempting to sort this twice! 😡
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alison howe
(@alisonh65695740) reported
from
Swansea, Wales
@SkyHelpTeam hello my sky on my phone data is saying my area is having issues how can I find out when it will be done as my som works from home
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Rhiannon Edwards 🏴
(@Rhiscfc) reported
from
Port Talbot, Wales
@SkyHelpTeam any news on when the outage in my area will be sorted? Had no broadband/Wi-Fi connection for 2 days
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ɢᴀᴛᴇ 2 ᴘᴏᴅᴄᴀꜱᴛ
(@Gate2Podcast) reported
from
Swansea, Wales
@HPJ07 This was about half hour before kick off. I just meant fans of football clubs were already up and down the country last weekend, rather than watching their team on SkySports this weekend. Phone goes in my pocket for the match, so this was the last photo I took 👎🏻
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Ian Evans 🏴
(@ianevans306) reported
from
Capel Hendre, Wales
@SkyHelpTeam My contract has just ended with you and want to try and renew but trying to use your online service is shocking can’t use it at all plus I can’t seem to get anyone on your phones
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♡ Icela 🏴 🇪🇺 ♡
(@AilsaA1) reported
from
Swansea, Wales
@SkyUK the #skyglass is one if the worst things I've bought, nearly everyday I have issues with it not working, but this morning it's having a complete meltdown!! Wish I'd never got it now, so temperamental and to get through to anyone in tech support is a nightmare!
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Mal Gape
(@pikeman180) reported
from
Pontardawe, Wales
@SkyUK and what happens if your internet goes down?
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Corey
(@MilwardCorey) reported
from
Swansea, Wales
Awful awful company @skyuk lied to me
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Michelle Everitt
(@Eve73Shell) reported
from
Tondu, Wales
@SkySports seriously this red button coverage on Fulham v Millwall is shocking. Turn the fake crowd noise down it’s so annoying !!!!
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PAUL REES
(@PAULREES10) reported
from
Pontarddulais, Wales
Turning down the volume when the crowd abuse Price is embarrassing @SkySports @SkySportsDarts
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Marcia Rano
(@Marcia_Rano) reported
from
Pontardawe, Wales
@SkyHelpTeam my broadband has been down since 1:30am and I have to go to work I’m an hour. I need internet for my job! Please fix this!
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Philip(Phil)England 🌈🏳️🌈😘💖💕
(@philengland1) reported
from
Swansea, Wales
@SkyHelpTeam @skytv last night The Good Doctor isn't there to download, on Last Nights TV it says series 5 episode 3 but when you select it, it goes to series 3 episode 5. I'm a SkyQ customer
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Chris Jenkins
(@liljinx31) reported
from
Neath, Wales
There we go. Took 15 minutes to mention @JackGrealish @SkySports **** off #avfc
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𝙴𝚖𝚖𝚊
(@emmamaygerrard) reported
from
Ammanford, Wales
@SkyHelpTeam So is it down to channel 4 to upload to on demand?
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jasey
(@llangyjack) reported
from
Llangyfelach, Wales
@SkyHelpTeam evening no signal on my telebox hope your fixing it been waiting on the what seems like forever to report
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Joseph Benjamin
(@CrazyRetard) reported
from
Swansea, Wales
@SkyHelpTeam No it’s still not working. I’ve tried on 2 different browsers on my phone and my home computer. It’s still giving the same message
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Paul Morgan
(@swanzyjack) reported
from
Gwaun-Cae-Gurwen, Wales
@TheRealTR19 @SkyUK Still down in my area. 😩
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Paul Morgan
(@swanzyjack) reported
from
Gwaun-Cae-Gurwen, Wales
How long before @SkyUK has the broadband working? Been down since last night??
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Caroline Ashton
(@MumofTy) reported
from
Swansea, Wales
@SkyHelpTeam why is the internet still out in Swansea your talking nearly 18 hours now to fix which is crazy. Will there be compensation for everyone effected as this is not the first time this has happened in the last two months
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Andy
(@swanseatyke) reported
from
Swansea, Wales
@SkyHelpTeam @shenman And what about the rest of us mere mortals that haven’t had any internet since last night. I wouldn’t mind the odd incident of skybroadband not working but it’s becoming a weekly occurrence now.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Simon111
(@Simon11120) reported
@SkySports Please Please would some decent broadcaster bid to cover The Open as this attempt by Sky is the worst ever !!!
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Marie Edge
(@marieedge) reported
@SkyHelpTeam Ok thank you I will leave it as it is I don't want to cancel it as I have got a good deal
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aminormal
(@njjok74) reported
@SkySports please tell your commentators they don't have to keep apologising after every minor swearword that might get picked up by the mics at the @TheOpen. We get it YOUR SORRY! Must of us don't give a **** anyway! (Apologies for the language).
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ѕσρнιє🥰
(@sophieallan_tw) reported
@SkyUK Sky stream was installed yesterday, but i still cannot use it.. can anyone help?
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micky b
(@remickas14) reported
@SkyHelpTeam Some companies go up and beyond to reward customer loyalty. Sky are trying the ‘ we’ll take customers for granted, whilst grabbing new ones‘ line. 25 years done, see you later ! The switch to ee was very good by the way !
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Zar 🧡🤍💙💛
(@ZarBeck26) reported
from
Luton, England
I've got to hand it to you @SkyUK after 316 days since I placed my fibre broadband order on 4th Sept 2024, finally it's done! It's amazing what an @Offcom complaint provokes some bloody action, and regular updates from an executive complaint official....Now for my compo claim !
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barry
(@carper_clough) reported
@TheAnfieldBuzz @SkySports_Keith Skysports only 24 hrs behind, not to bad this time round. 😭😭
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Damian
(@DamoFrod) reported
Zero “customer service” from @SkyHelpTeam despite several calls in the last few weeks. Promised help but not heard back yet. Sky Glass is failing….
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Ben Edgett FPL 🏴
(@EdgettFpl) reported
@SkyHelpTeam hi I can not access the sky go app because it will not let me sign in. Please help. Thanks.
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Steve Nash
(@NotTHESteveNash) reported
@SkyHelpTeam What I am really getting at is full fibre fttp is not available to me and noone can tell me if/when that will be available. And to continually see adverts and boasts of better speeds just winds me up. And to add that the money I pay for my 76mbps service is scandalous.