Sky Outage Report in Gwaun-Cae-Gurwen, Neath Port Talbot, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Gwaun-Cae-Gurwen, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Gwaun-Cae-Gurwen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at Sky
Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (15%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Gwaun-Cae-Gurwen, Neath Port Talbot, Wales
The most recent Sky outage reports came from the following cities: Swansea and Neath.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Wi-fi | |
| Swansea |
Internet | |
| Swansea |
TV | |
| Swansea |
Internet | |
| Swansea |
Internet | |
| Neath |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Gwaun-Cae-Gurwen, Wales
Latest outage, problems and issue reports in Gwaun-Cae-Gurwen and nearby locations:
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Mark G
(@jackjiffy) reported
from
Dunvant, Wales
@swansforever Disgusting way to treat supporters. Someone at @EFL / @SkySports looked at possible Friday night TV games & thought that's fair enough! They give no shits for the fans. Not just us either.
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Geraint Williams
(@geraint9918) reported
from
Maesteg, Wales
@SkyHelpTeam are you able to provide support, broadband fine but no phone line. Dead, no dial tone and tried another phone etc etc.
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Louise_Scarlet 🇹🇷❤️🏴
(@I_bleed_scarlet) reported
from
Cwmafan, Wales
@RickyHarries @SkyHelpTeam Mine has gone down too as has my phone line
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Dan Holley
(@doodles_1) reported
from
Cross Hands, Wales
@SkyHelpTeam having waited 7 days for a Sky engineer to have you cancel is unacceptable. Then to be told it’ll be another 7 days!! #poorcustomerservice I’m now 24min into your on hold music. #poorshow
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Matthew Bidder
(@MatthewBidder3) reported
from
Swansea, Wales
@SkyHelpTeam hello, my WiFi is absolutely terrible. Please help as I am working from home during his pandemic and it effecting my work and income. Thank you
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andrew king
(@kingyaka) reported
from
Maesteg, Wales
@AshleyColston @tomlmorgan146 @SkySports I’d try it twice miss badly then get bored and sit back down😂😂to much effort and dedication for me
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Scott Williams
(@scottwilliams82) reported
from
Swansea, Wales
Wish I'd checked Twitter to see all the people across the country talking about @SkyHelpTeam broadband being down before I spent 20 mins doing connection tests and reboots 🙄 #skybroadband #sky
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cariad bridal
(@CariadBridal) reported
from
Resolven, Wales
@SkyUK how about free films for us all and put new ones on that should be in the cinema . Show support to your customers on isolation in these hard times . Been a customer for 20+ years and feel it’s time for you to give something back .
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Daniel rees
(@Racingdanny8) reported
from
Cwmafan, Wales
Bye VAR You're not Working #PremierLeague @premierleague @SheffieldUnited @ManUtd @SkySports
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Martin Davies
(@davies85m) reported
from
Cwmllynfell, Wales
@DeItaOne @SkySports doing nothing to help anyone that has their channels that aren't showing live sport, because there ain't any on. I can watch any of the rerun shit they are showing on youtube.
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Rich Powell
(@TheRichPowell) reported
from
Resolven, Wales
@SkySports sort your red button service would like to watch the game with commentary paying more than over the odds for a poor service @SkyUK
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Joshua Baker
(@JoshBakerr) reported
from
Neath, Wales
@Pembyk @Mthomas2807 @gtstoneman @HywelDaniel @SkyHelpTeam 1st fix before the plasterer, told you this
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gaz downey
(@downeyg12) reported
from
Swansea, Wales
@frogster4 @SkySports @SpursOfficial They are awful fair play...always bumming utd on twitter and always on tv
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Hicky 1
(@hickyboy1) reported
from
Swansea, Wales
@SkyHelpTeam can you help me. Several places of my home have no internet in them and drop off line.
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April-Rose Gibbons
(@EbrillRhosyn) reported
from
Swansea, Wales
@SkyHelpTeam Hi there, It hasn’t fixed the issue unfortunately. From reading other tweets, it seems there is an overall problem with the broadband, not individual households.
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Jay Perkins
(@Jay_Perkins) reported
from
Skewen, Wales
Just had the @SkyHelpTeam engineer out to fix our WiFi signal strength and now the internet is completely down. Fairly certain there is no worse Internet Service Provider around. And no, I can’t face another cust serv call with Sky, again
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Ryan Pridmore
(@RyanPridmore) reported
from
Swansea, Wales
@jackjiffy @SkySports @TheAiCPodcast Oooofff you bad bastard Jif 😂
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Dan Evans
(@D11EVS) reported
from
Llangyfelach, Wales
@SkyUK I need to downgrade/renegotiate my package before the offer period ends and the bills become astronomical. How do I do this as I do not have an option to downgrade. Failing that I will cancel my direct debit to prevent fees being taken from my account.
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Daniel rees
(@Racingdanny8) reported
from
Cwmafan, Wales
@mrbean1927 @SkySports Try doing this, I did it and it worked On sky remote go down to sports not TV guide and go across to other multi showings and click on it then it should work
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Chris Jenkins
(@liljinx31) reported
from
Neath, Wales
@SkySports Why don't you do everyone a favour and axe Soccer Am ....omg what shit telly
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Al Davies
(@aldrog9) reported
@SkyHelpTeam Been trying that for 24 hours. Online chat help. Nothing. Always busy apparently. Can you send me a contact number please
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NickCof
(@coffanoffski) reported
@PaulyCDP @krisskutz @SkySports I ignored him pal. Given his argument was based on being as thick as ****...
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Nick Bradshaw
(@NickBradshaw_UK) reported
@SkyHelpTeam Your WiFi is so slow and keeps disconnecting. I pay for broadband boost which is still no good. I left @BTCare which worked great. I joined your Sky broadband in November can I leave without penalty or am I stuck with your crap for 18 months?
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paul
(@Paulthomas1982) reported
@lfcpxt @SkySports It was fine when he was there make sure the economy was blooming,unemployment done to 6.7%,no wars in the last 4years,bring troops home,interest rates on American mortgages as low as 2.1/4%. GDP for the 3rd quarter was 33%. So really only when it suits! So yeah petty as ****
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✌Bruce Wells⚽
(@bruceywells) reported
@paulgreenwood5 @SkySports Wtf are you on about ?
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neXta17
(@neXta17) reported
@SkyUK is the chat function not working on the website? Keep hitting the 'send message' button but it's doing nothing?
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Kate Bartlett
(@KateTomlinson85) reported
@SkyHelpTeam Hi, absolutely no internet in OX5. Tried all the online tips. I already booked an engineer visit 4 days ago as service was intermittent and no date has been assigned for that visit (going to the interchange not in our house). Any update on if it's a wider issue?
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TJ
(@TJames1988) reported
@SkyHelpTeam I just had one of your sales representatives hang up on me when trying to sign up. She was extremely rude.
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ChrisW
(@farrenhaal) reported
@SkyHelpTeam Is there a chance I can get help without needing t pair for hours on the phone? Or just a (partial?) refund would be great. How do I do that??
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Stephen
(@BigSteasy) reported
@SkyHelpTeam Hi, my Sky HD box keeps throwing up a Technical Fault 7 (33). It is quite old and probably needs replaced. For the life of me I can't get online help. When I managed to find a helpline number it doesn't register as apparently I have a different number registered.