Sky

Sky Outage Report in Gwaun-Cae-Gurwen, Neath Port Talbot, Wales

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Gwaun-Cae-Gurwen, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Gwaun-Cae-Gurwen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Gwaun-Cae-Gurwen, Neath Port Talbot, Wales 11/20/2025 13:45

November 20: Problems at Sky

Sky is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Gwaun-Cae-Gurwen, Neath Port Talbot, Wales

The most recent Sky outage reports came from the following cities: Neath and Swansea.

Loading map, please wait...
City Problem Type Report Time
United KingdomNeath Internet
United KingdomSwansea Internet
United KingdomSwansea Internet
United KingdomSwansea Internet
United KingdomSwansea TV
United KingdomSwansea Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Gwaun-Cae-Gurwen, Wales

Latest outage, problems and issue reports in Gwaun-Cae-Gurwen and nearby locations:

  • MelinJack Damian Lloyd (@MelinJack) reported from Neath, Wales

    @frgjack_ @StokeMark @SkySports Thanks mate, I will from now on, so sorry for upsetting you, I think I’m going to support Stoke now as well. I may become their No1 fan.

  • TheRichPowell Rich Powell (@TheRichPowell) reported from Resolven, Wales

    Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!

  • swanseatyke Andy (@swanseatyke) reported from Swansea, Wales

    @SkyHelpTeam @shenman And what about the rest of us mere mortals that haven’t had any internet since last night. I wouldn’t mind the odd incident of skybroadband not working but it’s becoming a weekly occurrence now.

  • Tonyrog13 Tony rogers (@Tonyrog13) reported from Swansea, Wales

    @SkySports @SpursOfficial Just watched spurs absolutely destroy utd 6.1 (don't say that every day) Then listen for 15 minutes from sourness Patricia and Neville bang on about poor utd were Don't forget Tottenham were there today Sorry make that 20 minutes now Ole s on

  • jimmyd14070 Jimmy 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jimmyd14070) reported from Swansea, Wales

    3 days on a camel to get down here 🤦 @SkySports #swanseacity

  • jasonlogan83 jason logan (@jasonlogan83) reported from Swansea, Wales

    @SkySports your red button is not working!

  • Legend027UTD James Alan Jackson (@Legend027UTD) reported from Swansea, Wales

    @SkySports So you think £15 is worth paying to watch a game with an atmosphere like a game down the park? Should sue them for false advertising with the fake crowd noise.

  • RicheyBurke86 Richard Burke (@RicheyBurke86) reported from Cwmafan, Wales

    @Bennie____ @SkySports @premierleague People stream and use iptv because the prices are already through the roof. Then they come up with this ****.

  • Scoobygem Gemma Davies (@Scoobygem) reported from Swansea, Wales

    Any update @SkyUK #skybroadband @SkyHelpTeam on the outage as we are now into time that people are working from home and unable to do so . Thanks

  • SportyRees1 Daniel rees (@SportyRees1) reported from Cwmafan, Wales

    Martin Tyler needs to retire , heavy breathing down Mic is annoying as hell 😡 @SkySports @SkySportsNews

  • downeyg12 gaz downey 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@downeyg12) reported from Swansea, Wales

    You can’t win these days with English pundits. I put BT on for a change and Chris Sutton talking **** about how Burnley should have had a pen only to be shot down. I put Skysports on and I have Tim Sherwood talking **** and 💦🍆 over Pep 🙄

  • swanseatyke Andy (@swanseatyke) reported from Swansea, Wales

    @swansforever @SkyHelpTeam We’ve had issues with ours. 2 WFH and 2 home schooling. Shockingly bad. When I spoke to Amy there excuse was we had too many devices connected - iPads, phones, Alexa etc. It doesn’t say that on the add! If we want decent connection the advice was unplug what we weren’t using!

  • danielgevaux Daniel Gevaux Ross (@danielgevaux) reported from Swansea, Wales

    @SkyHelpTeam I don’t think you read my message this isn’t a simple turn off router back on fix. The hubs don’t work when I’m connected to a booster. They work fine when near the main wifi.

  • MumofTy Caroline Ashton (@MumofTy) reported from Swansea, Wales

    @SkyHelpTeam why is the internet still out in Swansea your talking nearly 18 hours now to fix which is crazy. Will there be compensation for everyone effected as this is not the first time this has happened in the last two months

  • Welsh19 Stephen Squires (@Welsh19) reported from Pontardawe, Wales

    @SkyHelpTeam sort it out… it’s imperative now more than ever when we are working from home to have reliable internet!! There random outages are happening far too often and causing issue for my work and customers!! It’s just a shame I can’t get @virginmedia internet…

  • LinseyPerry linseyloo (@LinseyPerry) reported from Cefneithin, Wales

    @SkyHelpTeam Really though? No means of contacting Sky after 9pm, when Broadband is down - great customer service there Sky!🤬 hope you’ll give me the 1gb of data I had to use, to TRY and navigate my way around all your trouble shooting options.. which non of worked by the way!Waiting a reply

  • bevphillips612 Beverley Phillips (@bevphillips612) reported from Swansea, Wales

    @skysports problem with your matches on the red button!!!

  • CelticWarrior_3 Tony Sharpe 🍺🎤🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿🤘🏻 (@CelticWarrior_3) reported from Swansea, Wales

    Fair play @SkySports coverage of @NRL is **** @PremierSportsTV get it back 👍🏼 #NRL

  • Sionwaldron Sion Waldron DipFA (@Sionwaldron) reported from Gorseinon, Wales

    @Jules_John @SkyUK The infuriating part is they won’t refund you for lack of services, additionally if you can’t work because they can’t seem to see that you the incur a loss of earnings. Woeful, terrible, frustrating 👎

  • NettThom Nett 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@NettThom) reported from Neath, Wales

    Don’t bother with boring F1 anymore, Lions test still no decision and now no Super Rugby, may as well cancel @SkySports

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Ifyboy1980 IFYBOY (@Ifyboy1980) reported

    @SkySports Disciplinary issues and he's on the bench? Should be off the game entirely.

  • NubianFunk NoMad (@NubianFunk) reported

    @brfootball @SkySports ***** give him a time out tomorrow wtf

  • MxndaJay MXJ (@MxndaJay) reported

    @SkyHelpTeam But why would everyone need to do this if it wasn’t your issue? Doesn’t make sense how it’s affecting a lot of people

  • ghalystrike Hossam Ghaly's Trike (@ghalystrike) reported

    @SkyHelpTeam Unfortunately that didn't help. The error message on my TV says this: TV from sky cannot continue because the connection to sky servers could not be established Any idea? I've deleted and reinstalled the app. Please give me faith that the replies aren't auto replies by bots

  • JamesFernienufc James Fernie (#corruptpremierleague) (@JamesFernienufc) reported

    @SkySports Arsenal need rid of pandemic pep he’s an amateur coach who is the second worst manager in the league just in front of the cabbage.

  • 6_davies Jack Davies (@6_davies) reported

    @Crouchy_85 @SkyUK I had issues with mine a while ago have you sky q?

  • 7choudhury_m Memphis (@7choudhury_m) reported

    @SkyHelpTeam can you refer me by my name please, quite rude. its to do with my wifi

  • Reidpeter5 Reidpeter (@Reidpeter5) reported

    @SkyHelpTeam I’m using the sky app on my PS4. Now after it working fine, I’m getting this message. “We are having a problems contacting sky” I’ve rebooted and reinstalled the app. Any help?!?

  • scottydunk DILLIGAF 🏴󠁧󠁢󠁳󠁣󠁴󠁿 ⚽️ 🔶️⬛ ⚽️ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@scottydunk) reported

    @SkyHelpTeam is the sky q system experiencing issues today? 1 mini box has given up for dead, main box and 2nd mini keep dropping WiFi, any advise?

  • scottydunk DILLIGAF 🏴󠁧󠁢󠁳󠁣󠁴󠁿 ⚽️ 🔶️⬛ ⚽️ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@scottydunk) reported

    @SkyHelpTeam Dead box doesn't load anything, I've been thru the help stuff already tried it all already