Sky Outage Report in Cefneithin, Carmarthenshire, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Cefneithin, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cefneithin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 16: Problems at Sky
Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (54%)
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TV (22%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Cefneithin, Carmarthenshire, Wales
The most recent Sky outage reports came from the following cities: Llanelli.
| City | Problem Type | Report Time |
|---|---|---|
 Llanelli |
Wi-fi | |
| Llanelli |
TV | |
| Llanelli |
TV | |
| Llanelli |
TV | |
| Llanelli |
TV | |
| Llanelli |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Cefneithin, Wales
Latest outage, problems and issue reports in Cefneithin and nearby locations:
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Dan Morgan
(@Daniel_K_Morgan) reported
from
Llanelli, Wales
@SkyHelpTeam Hi yes we have already done this twice. We have been told twice that someone is going to contact us. All we really want is an update of what’s going on as we are now paying for a service we can’t use.
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Dripping Tap
(@tapdripping) reported
from
Pembrey, Wales
@Downing_91 @SkySports I agree that Finn Russell should have been included - Farrell’s poor tacking technique is a liability & he hasn’t performed well. Unusual for a Lions team to have issues at centre. Beirne has to be one of the most unlucky players on tour.
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plidmanu
(@plidmanu) reported
from
Llanelli, Wales
@SkySports Just cancel all sport until its safe
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Barry Kirby
(@Baz_k) reported
from
Trimsaran, Wales
Does anyone else have an issue with their #SkyQ box and @Samsung Smart TV glitching or blinking intermittent black screen and sound dropping out?? @SkyHelpTeam
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Martin Davies
(@davies85m) reported
from
Cwmllynfell, Wales
@DeItaOne @SkySports doing nothing to help anyone that has their channels that aren't showing live sport, because there ain't any on. I can watch any of the rerun shit they are showing on youtube.
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Sarah Bailey
(@SarahBailey35) reported
from
Kidwelly, Wales
@SkyHelpTeam why can’t I see the small live tv box ( top left hand side) when on Sky Q recordings menu etc? Is this a glitch? I would have expected an update to have improved the service not take a step backward?!?
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Dan Holley
(@doodles_1) reported
from
Cross Hands, Wales
@SkyHelpTeam having waited 7 days for a Sky engineer to have you cancel is unacceptable. Then to be told it’ll be another 7 days!! #poorcustomerservice I’m now 24min into your on hold music. #poorshow
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Dan Morgan
(@Daniel_K_Morgan) reported
from
Llanelli, Wales
Hi @SkyUK, our broadband went live yesterday but we’ve still not received our hub. We’ve spoken to some nice customer service people on the phone who said we’ll get a call back to arrange one but still not heard back. Royal Mail still not received package (PZ416543062GB) - Help!
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Dan Evans
(@D11EVS) reported
from
Llangyfelach, Wales
@SkyUK I need to downgrade/renegotiate my package before the offer period ends and the bills become astronomical. How do I do this as I do not have an option to downgrade. Failing that I will cancel my direct debit to prevent fees being taken from my account.
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Sion Waldron DipFA
(@Sionwaldron) reported
from
Gorseinon, Wales
@Jules_John @SkyUK The infuriating part is they won’t refund you for lack of services, additionally if you can’t work because they can’t seem to see that you the incur a loss of earnings. Woeful, terrible, frustrating 👎
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Stephen Squires
(@Welsh19) reported
from
Pontardawe, Wales
@SkyHelpTeam sort it out… it’s imperative now more than ever when we are working from home to have reliable internet!! There random outages are happening far too often and causing issue for my work and customers!! It’s just a shame I can’t get @virginmedia internet…
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Andrew Rogers
(@RogersAOfficial) reported
from
Llanelli, Wales
@SkyHelpTeam Hi sky . The broadband has been very poor keeps cutting out . Tonight didn't come back on . Please help.
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Mark
(@mapw4774) reported
from
Llanelli, Wales
@SkySportsPL @SkySports What a dreadful half of football. Both teams look so short on confidence. Surely the 2nd half can't be that bad!
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𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜
(@jessicaharries) reported
from
Llanelli, Wales
@SkyHelpTeam I have checked my account. It states that my internet is due to be cancelled tomorrow. This shouldn’t be the case. I have arranged to join BT, this is not due to begin until the 30th. Can someone please ensure this does NOT cancel tomorrow as the internet is essential at the mo.
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DaveDShelfSide💙🌺⛳️🌺
(@DaveD250) reported
from
Pembrey, Wales
@SkyUK @SkyHelpTeam Complaints line down due to a technicality. Come on guys!!
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DaveDShelfSide💙🌺⛳️🌺
(@DaveD250) reported
from
Pembrey, Wales
@SkyHelpTeam Some transparency this morning is required…….#skybroadband #OutageUpdate Come On, lots of customers rely on your service…….
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linseyloo
(@LinseyPerry) reported
from
Cefneithin, Wales
@SkyHelpTeam Really though? No means of contacting Sky after 9pm, when Broadband is down - great customer service there Sky!🤬 hope you’ll give me the 1gb of data I had to use, to TRY and navigate my way around all your trouble shooting options.. which non of worked by the way!Waiting a reply
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Jay Perkins
(@Jay_Perkins) reported
from
Skewen, Wales
Just had the @SkyHelpTeam engineer out to fix our WiFi signal strength and now the internet is completely down. Fairly certain there is no worse Internet Service Provider around. And no, I can’t face another cust serv call with Sky, again
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Aroo
(@aroo1) reported
from
Llanelli, Wales
@SkySports Well If prem players ain’t prepared to play (do there job ) not having a go but maybe they should take a pay cut like the rest of the world at to when not working
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Martin Beesley
(@MartinBeesley1) reported
from
Carmarthenshire, Wales
@GNev2 @SkySports Carragher does all Liverpool games as Neville does all United ones, both biased, always shit if you support the team they are playing
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Gill Cameron
(@Creatorgill) reported
@SkyUK absolutely fed up! Upgraded to super fast broadband 2 weeks ago and it’s been worse than before with total internet outage this evening! Please sort it out!
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Ahmet Sezer
(@AhmetSezer2) reported
@SkyHelpTeam Lost connection just about an hour ago in the middle of a fav Netflix/chill time arrgghhhh looking forward to see your update in the issue. Thanks
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Lianne 🥰🚙
(@LianneAngie139) reported
@SkyHelpTeam In South Wales 🏴 too we also had the issue last night
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Tony Staley
(@tony_staley) reported
@SkyHelpTeam Broadband just dropped in South Woodham Ferrers. It’s of as my Sky router is still stating a 77mb download. I knew that was fake as I’m lucky to get 60mb max, when it’s working. Any workaround available while you sort out a permanent fix??
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Bec
(@jewishbec) reported
@SkyHelpTeam Being bounced from department to department, having to explain over and over the problem and each sky agent trying to sell me extras each time 🤪
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Winn Rose
(@WinnRose6) reported
@SkyUK dear Sky our broadboad is not working again! It’s happened a number of times over the past few months. Why does this keep happening?
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Thicccc Mannn
(@MannnThicccc) reported
@SkyHelpTeam the WiFi lately has been awful since Christmas Day I spoke to one of your colleagues saying if you reset the WiFi box it will be fine and I did and nothing helped and said ignore the speed test and he say which they arent accurate but they are and now wasting my data
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Golnaz Bahador گلناز
(@GolnazBahador) reported
@SkyHelpTeam is there any update or as when the outage is fixed?
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Callum
(@Cradzyable) reported
@SkyHelpTeam hi currently have slow internet. and can’t get on the app to check anything
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Jαmιε Pατoη ➐
(@JamieDodgr) reported
@locallfc @SkyUK up until yesterday it was just bad but ******* it’s a whole new level now