Sky

Sky Outage Report in Pembrey, Carmarthenshire, Wales

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Pembrey, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pembrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Pembrey, Carmarthenshire, Wales 08/16/2025 07:05

August 16: Problems at Sky

Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (54%)

    Internet (54%)

  2. TV (22%)

    TV (22%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Pembrey, Carmarthenshire, Wales

The most recent Sky outage reports came from the following cities: Llanelli.

Loading map, please wait...
City Problem Type Report Time
United KingdomLlanelli Wi-fi
United KingdomLlanelli TV
United KingdomLlanelli TV
United KingdomLlanelli TV
United KingdomLlanelli TV
United KingdomLlanelli Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Pembrey, Wales

Latest outage, problems and issue reports in Pembrey and nearby locations:

  • jackjiffy Mark G (@jackjiffy) reported from Dunvant, Wales

    @swansforever Disgusting way to treat supporters. Someone at @EFL / @SkySports looked at possible Friday night TV games & thought that's fair enough! They give no shits for the fans. Not just us either.

  • plidmanu plidmanu (@plidmanu) reported from Llanelli, Wales

    @SkySports Just cancel all sport until its safe

  • doodles_1 Dan Holley (@doodles_1) reported from Cross Hands, Wales

    @SkyHelpTeam having waited 7 days for a Sky engineer to have you cancel is unacceptable. Then to be told it’ll be another 7 days!! #poorcustomerservice I’m now 24min into your on hold music. #poorshow

  • aroo1 Aroo (@aroo1) reported from Llanelli, Wales

    @SkySports Well If prem players ain’t prepared to play (do there job ) not having a go but maybe they should take a pay cut like the rest of the world at to when not working

  • donnaclarke73 Donna Clarke (@donnaclarke73) reported from Bishopston, Wales

    @SkyHelpTeam - why can’t you help with my internet issues??? 5 weeks and still not resolved #shocking #poorcustomerservice #wouldnotrecommend

  • DaveD250 DaveDShelfSide💙🌺⛳️🌺 (@DaveD250) reported from Pembrey, Wales

    @SkyHelpTeam Some transparency this morning is required…….#skybroadband #OutageUpdate Come On, lots of customers rely on your service…….

  • Baz_k Barry Kirby (@Baz_k) reported from Trimsaran, Wales

    Does anyone else have an issue with their #SkyQ box and @Samsung Smart TV glitching or blinking intermittent black screen and sound dropping out?? @SkyHelpTeam

  • DaveD250 DaveDShelfSide💙🌺⛳️🌺 (@DaveD250) reported from Pembrey, Wales

    @SkyUK @SkyHelpTeam Complaints line down due to a technicality. Come on guys!!

  • Daniel_K_Morgan Dan Morgan (@Daniel_K_Morgan) reported from Llanelli, Wales

    Hi @SkyUK, our broadband went live yesterday but we’ve still not received our hub. We’ve spoken to some nice customer service people on the phone who said we’ll get a call back to arrange one but still not heard back. Royal Mail still not received package (PZ416543062GB) - Help!

  • mapw4774 Mark (@mapw4774) reported from Llanelli, Wales

    @SkySportsPL @SkySports What a dreadful half of football. Both teams look so short on confidence. Surely the 2nd half can't be that bad!

  • TomHowell123 Tómmŷ H (@TomHowell123) reported from Crofty, Wales

    @SkySportsPL @SkySports Time for a change on commentator, worst in the bussiness

  • jessicaharries 𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜 (@jessicaharries) reported from Llanelli, Wales

    @SkyHelpTeam I have checked my account. It states that my internet is due to be cancelled tomorrow. This shouldn’t be the case. I have arranged to join BT, this is not due to begin until the 30th. Can someone please ensure this does NOT cancel tomorrow as the internet is essential at the mo.

  • SarahBailey35 Sarah Bailey (@SarahBailey35) reported from Kidwelly, Wales

    @SkyHelpTeam why can’t I see the small live tv box ( top left hand side) when on Sky Q recordings menu etc? Is this a glitch? I would have expected an update to have improved the service not take a step backward?!?

  • Daniel_K_Morgan Dan Morgan (@Daniel_K_Morgan) reported from Llanelli, Wales

    @SkyHelpTeam Hi yes we have already done this twice. We have been told twice that someone is going to contact us. All we really want is an update of what’s going on as we are now paying for a service we can’t use.

  • TomHowell123 Tómmŷ H (@TomHowell123) reported from Crofty, Wales

    **** paying for @SkySports next year

  • RogersAOfficial Andrew Rogers (@RogersAOfficial) reported from Llanelli, Wales

    @SkyHelpTeam Hi sky . The broadband has been very poor keeps cutting out . Tonight didn't come back on . Please help.

  • tapdripping Dripping Tap (@tapdripping) reported from Pembrey, Wales

    @Downing_91 @SkySports I agree that Finn Russell should have been included - Farrell’s poor tacking technique is a liability & he hasn’t performed well. Unusual for a Lions team to have issues at centre. Beirne has to be one of the most unlucky players on tour.

  • leannemrichards Leanne Richards (@leannemrichards) reported from Bishopston, Wales

    @SkyHelpTeam You've increased my bill this month without notification. I was going to cancel and move to a cheaper provider but agreed a monthly price with you to stay. There was no mention this cost would change! I can't get hold of you by phone or email! Very j happy customer!!

  • Diamondzgirl ♥Dime❤️ (@Diamondzgirl) reported from Dunvant, Wales

    @Gerraint @VanGough4 @SkySports @SkySportsRugby #Vodafone are by far the worst!!!

  • MartinBeesley1 Martin Beesley (@MartinBeesley1) reported from Carmarthenshire, Wales

    @GNev2 @SkySports Carragher does all Liverpool games as Neville does all United ones, both biased, always shit if you support the team they are playing

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Creatorgill Gill Cameron (@Creatorgill) reported

    @SkyUK absolutely fed up! Upgraded to super fast broadband 2 weeks ago and it’s been worse than before with total internet outage this evening! Please sort it out!

  • AhmetSezer2 Ahmet Sezer (@AhmetSezer2) reported

    @SkyHelpTeam Lost connection just about an hour ago in the middle of a fav Netflix/chill time arrgghhhh looking forward to see your update in the issue. Thanks

  • LianneAngie139 Lianne 🥰🚙 (@LianneAngie139) reported

    @SkyHelpTeam In South Wales 🏴󠁧󠁢󠁷󠁬󠁳󠁿 too we also had the issue last night

  • tony_staley Tony Staley (@tony_staley) reported

    @SkyHelpTeam Broadband just dropped in South Woodham Ferrers. It’s of as my Sky router is still stating a 77mb download. I knew that was fake as I’m lucky to get 60mb max, when it’s working. Any workaround available while you sort out a permanent fix??

  • jewishbec Bec (@jewishbec) reported

    @SkyHelpTeam Being bounced from department to department, having to explain over and over the problem and each sky agent trying to sell me extras each time 🤪

  • WinnRose6 Winn Rose (@WinnRose6) reported

    @SkyUK dear Sky our broadboad is not working again! It’s happened a number of times over the past few months. Why does this keep happening?

  • MannnThicccc Thicccc Mannn (@MannnThicccc) reported

    @SkyHelpTeam the WiFi lately has been awful since Christmas Day I spoke to one of your colleagues saying if you reset the WiFi box it will be fine and I did and nothing helped and said ignore the speed test and he say which they arent accurate but they are and now wasting my data

  • GolnazBahador Golnaz Bahador گلناز (@GolnazBahador) reported

    @SkyHelpTeam is there any update or as when the outage is fixed?

  • Cradzyable Callum (@Cradzyable) reported

    @SkyHelpTeam hi currently have slow internet. and can’t get on the app to check anything

  • JamieDodgr Jαmιε Pατoη ➐ (@JamieDodgr) reported

    @locallfc @SkyUK up until yesterday it was just bad but ******* it’s a whole new level now