Sky

Sky Outage Report in Kidwelly, Carmarthenshire, Wales

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Kidwelly, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kidwelly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Kidwelly, Carmarthenshire, Wales 11/20/2025 18:40

November 20: Problems at Sky

Sky is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Kidwelly, Wales

Latest outage, problems and issue reports in Kidwelly and nearby locations:

  • donnaclarke73 Donna Clarke (@donnaclarke73) reported from Bishopston, Wales

    @SkyHelpTeam - why can’t you help with my internet issues??? 5 weeks and still not resolved #shocking #poorcustomerservice #wouldnotrecommend

  • doodles_1 Dan Holley (@doodles_1) reported from Cross Hands, Wales

    @SkyHelpTeam having waited 7 days for a Sky engineer to have you cancel is unacceptable. Then to be told it’ll be another 7 days!! #poorcustomerservice I’m now 24min into your on hold music. #poorshow

  • SarahBailey35 Sarah Bailey (@SarahBailey35) reported from Kidwelly, Wales

    @SkyHelpTeam why can’t I see the small live tv box ( top left hand side) when on Sky Q recordings menu etc? Is this a glitch? I would have expected an update to have improved the service not take a step backward?!?

  • MartinBeesley1 Martin Beesley (@MartinBeesley1) reported from Carmarthenshire, Wales

    @GNev2 @SkySports Carragher does all Liverpool games as Neville does all United ones, both biased, always shit if you support the team they are playing

  • Baz_k Barry Kirby (@Baz_k) reported from Trimsaran, Wales

    Does anyone else have an issue with their #SkyQ box and @Samsung Smart TV glitching or blinking intermittent black screen and sound dropping out?? @SkyHelpTeam

  • aroo1 Aroo (@aroo1) reported from Llanelli, Wales

    @SkySports Well If prem players ain’t prepared to play (do there job ) not having a go but maybe they should take a pay cut like the rest of the world at to when not working

  • leannemrichards Leanne Richards (@leannemrichards) reported from Bishopston, Wales

    @SkyHelpTeam You've increased my bill this month without notification. I was going to cancel and move to a cheaper provider but agreed a monthly price with you to stay. There was no mention this cost would change! I can't get hold of you by phone or email! Very j happy customer!!

  • Diamondzgirl ♥Dime❤️ (@Diamondzgirl) reported from Dunvant, Wales

    @Gerraint @VanGough4 @SkySports @SkySportsRugby #Vodafone are by far the worst!!!

  • jessicaharries 𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜 (@jessicaharries) reported from Llanelli, Wales

    @SkyHelpTeam I have checked my account. It states that my internet is due to be cancelled tomorrow. This shouldn’t be the case. I have arranged to join BT, this is not due to begin until the 30th. Can someone please ensure this does NOT cancel tomorrow as the internet is essential at the mo.

  • mapw4774 Mark (@mapw4774) reported from Llanelli, Wales

    @SkySportsPL @SkySports What a dreadful half of football. Both teams look so short on confidence. Surely the 2nd half can't be that bad!

  • sarahlucking Sarah Lucking (@sarahlucking) reported from Llanelli, Wales

    Really disappointing service with @SkyUK been 3 weeks now intermittent service one minute the land line phone is working and again it’s NOT!! Response in answering your phone call is very poor, 1hr waiting to speak to someone and 2nd time over 1/2 an hour and still not resolved!!

  • tapdripping Dripping Tap (@tapdripping) reported from Pembrey, Wales

    @Downing_91 @SkySports I agree that Finn Russell should have been included - Farrell’s poor tacking technique is a liability & he hasn’t performed well. Unusual for a Lions team to have issues at centre. Beirne has to be one of the most unlucky players on tour.

  • louangel7219 Louise (@louangel7219) reported from Carmarthenshire, Wales

    I hate it when your @SkyUK broadband goes off for over an hour and they blame a problem with the phone socket in your house then bam it comes back on even though they know it's a problem on their side!! 😠😠

  • plidmanu plidmanu (@plidmanu) reported from Llanelli, Wales

    @SkySports Just cancel all sport until its safe

  • jackjiffy Mark G (@jackjiffy) reported from Dunvant, Wales

    @swansforever Disgusting way to treat supporters. Someone at @EFL / @SkySports looked at possible Friday night TV games & thought that's fair enough! They give no shits for the fans. Not just us either.

  • Daniel_K_Morgan Dan Morgan (@Daniel_K_Morgan) reported from Llanelli, Wales

    @SkyHelpTeam Hi yes we have already done this twice. We have been told twice that someone is going to contact us. All we really want is an update of what’s going on as we are now paying for a service we can’t use.

  • RogersAOfficial Andrew Rogers (@RogersAOfficial) reported from Llanelli, Wales

    @SkyHelpTeam Hi sky . The broadband has been very poor keeps cutting out . Tonight didn't come back on . Please help.

  • Daniel_K_Morgan Dan Morgan (@Daniel_K_Morgan) reported from Llanelli, Wales

    Hi @SkyUK, our broadband went live yesterday but we’ve still not received our hub. We’ve spoken to some nice customer service people on the phone who said we’ll get a call back to arrange one but still not heard back. Royal Mail still not received package (PZ416543062GB) - Help!

  • TomHowell123 Tómmŷ H (@TomHowell123) reported from Crofty, Wales

    @SkySportsPL @SkySports Time for a change on commentator, worst in the bussiness

  • TomHowell123 Tómmŷ H (@TomHowell123) reported from Crofty, Wales

    **** paying for @SkySports next year

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • gilly7982 Gilly7982 (@gilly7982) reported

    @Will_Little9 @SkyUK I get what ur saying but I think most people are frustrated about having no information. It’s clearly a major issue so Sky should just say that rather than not respond.

  • Beth_Laing83 Bethany Laing (@Beth_Laing83) reported

    @lynnedixon14 @TheSquareTiger @SkyHelpTeam And in this day and age who the hell do open reach think they are not working weekends?? Wasn’t aware WiFi was a 9-5 mon - fri thing. No more word. They’ll have all buggered off home. Some of us still work from home!!!

  • MissSianR Sian Richardson (@MissSianR) reported

    @SkyHelpTeam can we have an update on the outage in Durham. I am wfh tomorrow!

  • craig13mcc Magic Cram Crock (@craig13mcc) reported

    @SkyHelpTeam Hi guys, I'm trying to download one particular episode of a series on my Sky+ box and constantly see an "issues with broadband connection" error, yet I've downloaded others from this series? I have turned it off/on again. Cheers c

  • lynnedixon14 lynne dixon (@lynnedixon14) reported

    @Beth_Laing83 @TheSquareTiger @SkyHelpTeam If its down for over 24 hours we can get something called loss of service credit. Wonder how much it is. Hopeless that they are dependent on open reach. Deeply unimpressed

  • katiem430 Katie Metcalf (@katiem430) reported

    @SkyHelpTeam any updates on the Internet in Durham? Been off for over 9 hours! Me and my partner both working from home tomorrow. Any updates on the actual problem would be good! Appreciate you are working hard on it!

  • skizzbit Shelagh Clark (@skizzbit) reported

    @SkyUK NO NO NO NO NEVER NEVER NEVER

  • Will_Little9 Will (@Will_Little9) reported

    @gilly7982 @SkyUK Virgin media were the same and not giving much information out, the only time anyone was given information from them was when it was fixed which was 11 hours after it went down

  • Cymru_Jay jay 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇦🇺 (@Cymru_Jay) reported

    @SkyHelpTeam Thanks for your reply, Claire. Someone on Sky Community has since explained that I now need an app password for each device rather than my Sky password. I have done this and the issue is resolved.

  • Dunollie_Don Oban-Red (@Dunollie_Don) reported

    @rachxbuk @SkyUK Cancel DD , they will cut you off soon after is not paid , trust me, thats how i got away from them.