Sky Outage in Llanelli, Carmarthenshire, Wales

**** paying for @SkySports next year

Really disappointing service with @SkyUK been 3 weeks now intermittent service one minute the land line phone is working and again it’s NOT!! Response in answering your phone call is very poor, 1hr waiting to speak to someone and 2nd time over 1/2 an hour and still not resolved!!

I hate it when your @SkyUK broadband goes off for over an hour and they blame a problem with the phone socket in your house then bam it comes back on even though they know it's a problem on their side!! 😠😠

@Robmillsmma @SkyUK Hi Rob, we seem to have the very same problem. I was told try small independent business providers in your area. Apparently they are giving the same quality and amount of TV you need as the well known Sky. You may save some money...

Can’t believe the awful picture quality of these red button games on @SkySports and the no replays. If your gonna show them Atleast make the effort

@SkyHelpTeam still not working.....🤔

@AgentFraudy @SkySports Should never be on tv

Your internet is shit @SkyUK

@WelshFanZoneTV @SkySports @SkySportsPL @SkySportsNews They need to retire that dinosaur! He’s bloody awful!

@SkyHelpTeam is there any update on the issues affecting services

@SkySports is shit cant watch hardly any football on there anymore

@Robbie30Will @SkySports Good player, awful pundit

@SkyHelpTeam hi is there a problem with broadband in Carmarthen sa313ll please

@SkyHelpTeam can someone contact me please with regards to mysky app, I’m a returning customer so won’t let me update my account as my email already registered. It is probably my doing but I just can’t find how to change it. Thanks in advance

@SkyUK why you not working?

Can’t wait to cancel my @SkySports and sign up to @btsport Far better pundits on there, I can’t listen to these clowns anymore. If I was you @GNev2 get in with BT mate

@marcflush1 @Roryob85 @SkyHelpTeam I would fos them for wasting time with all that just to see them get charged £500 for the complaint

@SkyHelpTeam Tried that and no luck. Tried another machine with same issue. Will try in MacOS later

@emmalouisebarr @ethangravestock @SkyUK Mine has also been down a week. Stopped working last Wednesday. Prior to that it kept cutting out. I’m seriously considering changing providers.

@SkyHelpTeam Afternoon, I raised an issue with router firmware on the phone app, and was flagged for downgrade. A couple of days later I get a txt asking if my issue is resolved. I reply no and I've had no response for nearly a week

@SkyHelpTeam I HAVE kept previous number. That’s definitely the line in use. It’s also the number registered in my Apple ID info on phone. HOWEVER, it’s not the number appearing on people’s phones when I text them. Bizarre. Your link won’t help as it’s about keeping old number. I’ve done that

@SkyHelpTeam Restarted my mobile and I now have service on my 'phone as well as TV. False alarm @SkyHelpTeam

Probably the worse customer service I’ve ever seen @SkyUK ..

@SkyHelpTeam Excellent customer service from Hassan 👍

@SkyUK @SkyHelpTeam Terrible customer service. Trying to cancel father-in-laws Sky TV, on phone for half an hour enduring hard sell tactics. Thank God he had me to talk on his behalf, feel sorry for elderly and vulnerable who have no one to help them. Disgusting.

Worst decision I made going with @SkyUK broadband. Never bloody works! 🙄

@SkyHelpTeam Ok. That’s great. While you fix it we are going to upgrade to boxsets. Any idea on an ETA