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Sky outages and service status in Tondu, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Tondu, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and E-mail.
  • The most recent signal from this area was received Jun 9, 4:34 PM GMT+1.
  • 50% Internet (50%)
  • 25% TV (25%)
  • 13% E-mail (13%)
  • 13% Wi-fi (13%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Tondu, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tondu, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 10: Problems at Sky

Sky is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Tondu, Wales

The most recent Sky outage reports came from the following cities: Aberdare, Maesteg, Mountain Ash, Bridgend, Tonypandy, and Ferndale.

CityProblem TypeReport Time
Aberdare Internet 21 hours ago
Maesteg TV 4 days ago
Aberdare TV 8 days ago
Mountain Ash E-mail 16 days ago

Nearby cities with recent reports

Aberdare

1 recent signals

21 hours ago
Maesteg

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Tondu, Wales

Latest outage, problems and issue reports in Tondu and nearby locations:

  • carysmkl
    Carys Lewis (@carysmkl) reported from Porthcawl, Wales

    @SkyHelpTeam Hello. We are consistently having issues with our Sky broadband despite multiple booster boxes. A number of times it shows as no internet for 30 mins or so and takes a while to fix. Today, so far it’s not fixable. Please can you help?

  • dafyddlewis82
    Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales

    @SkyHelpTeam need your help asap I've already sent a dm

  • TheRichPowell
    Rich Powell (@TheRichPowell) reported from Resolven, Wales

    Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!

  • StevePither
    Steven Pither (@StevePither) reported from Treorchy, Wales

    @SkyHelpTeam can you please confirm if theres an issue with broadband in my area or its specific to my house if I give post code?. It's been on and off all afternoon..

  • Rhiscfc
    Rhiannon Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Rhiscfc) reported from Port Talbot, Wales

    @SkyHelpTeam Hi, every 15 mins or so my tv screen ( picture & sound ) breaks up for about a second. This doesn’t happen when we’re watching the apps like Netflix, iplayer etc. Is this a satellite issue?

  • _TF93
    T 🐟 (@_TF93) reported from Pontypridd, Wales

    Now is not the time for your internet to be shit lads @SkyHelpTeam

  • CariadBridal
    cariad bridal (@CariadBridal) reported from Resolven, Wales

    @SkyUK how about free films for us all and put new ones on that should be in the cinema . Show support to your customers on isolation in these hard times . Been a customer for 20+ years and feel it’s time for you to give something back .

  • Tayles1985
    Christ pher Tayl r (@Tayles1985) reported from Bridgend, Wales

    @SkyHelpTeam can you tell me what is going on with the Internet in Bridgend South Wales?? Two days it's been down now.

  • edg_hx
    Big Poppa Nash (@edg_hx) reported from Porth, Wales

    @SkyHelpTeam are there still issues in Wales? I’m stuck with no internet trying to work from home

  • Rowlands2019
    jordan rowlands (@Rowlands2019) reported from Aberavon, Wales

    @SkyHelpTeam It back on now but for how long this time because I’m going to phone up today as I’m not paying the full month payment after all the problems I’ve had this month

  • gazzaboyo
    WelshGaz75 (@gazzaboyo) reported from Treorchy, Wales

    @KathyW1973 @SkyUK Not had any emails for 10 days, they say we need to update our password. Can’t do it online so when we ring them they say our phone/tablet/laptop is the problem. Not getting anywhere!! They’ve always been a shoddy company!

  • gazzaboyo
    WelshGaz75 (@gazzaboyo) reported from Treorchy, Wales

    Never a good experience with @SkyUK locked my account 10 days ago and still getting piss poor customer service!!!

  • kiplin1995
    kip (@kiplin1995) reported from Llanharry, Wales

    @SkyHelpTeam fibre down in Pontyclun, South Wales by any chance? #SkyDown

  • philwalters
    phil walters  (@philwalters) reported from Bridgend, Wales

    @SkyHelpTeam Doesn’t help my problem I need a contact number or live chat.

  • gazzaboyo
    WelshGaz75 (@gazzaboyo) reported from Treorchy, Wales

    @andy_alloyd4 @SkyUK It is mate, the customer service is non existent aswell. They need to sort out their training as most of them were clueless.

  • Tayles1985
    Christ pher Tayl r (@Tayles1985) reported from Bridgend, Wales

    @SkyHelpTeam can you confirm if there is an issue in Bridgend with Broad band? My Wi-Fi is working then not then working.

  • KathrynFoot
    Kathryn Foot 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@KathrynFoot) reported from Llantwit Fardre, Wales

    @SkyHelpTeam Fine. You’ve lost a customer.

  • david_burns62
    david.burns (@david_burns62) reported from Penllyn, Wales

    @ChelseaFC I know they have gone off the boil but @SkySports a bit harsh ? 56: OFFSIDE! Alonso plays as neat one-two in and around the Wolves area with Ziyech, before striding forward into the box and thumping a **** against the bar - only for the flag to then go up for offside.

  • SimonHuntley4
    Simon Huntley (@SimonHuntley4) reported from Tondu, Wales

    @BethanRichmond @SkyUK Put your foot down

  • daviddoodlebug
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Doodlebug BSc 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@daviddoodlebug) reported from Llantrisant, Wales

    @SkyHelpTeam I’ll either find another provider or bide my time.... Still doesn’t excuse the poor attitude today and the shabby excuses I’ve been fobbed off with over the last 14 days

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • saints442
    SAINTS442 (@saints442) reported

    @SkyHelpTeam had a call from someone from sky trying to hard sell me sky movies and was quite belligerent and then hung up. Want to make sure not a scam. Tried ringing but spent 30mins trying to find a help desk number

  • Drako1909
    Drako1909 (@Drako1909) reported

    First how the bodyguard treated the other poor #SkySports interviewer that was just trying to get a cool interview, then the ******* towel of Kimi being stolen by Kim because she thinks everything is hers and now this. Please, block every ******* Kardashian for the paddock. #F1

  • AmrishoMub
    Mubarak Atwooki ✊ (@AmrishoMub) reported

    @travourmugisha @SkySports But you never came back

  • crueljohno
    CruelJohno (@crueljohno) reported

    Good call from the corner- Rozicki was never going to give in but they saved him serious damage with still a few rounds to go #Zuffa #Boxing #SkySports

  • nosmh
    nosmh (@nosmh) reported

    I still cannot understand why @F1 is allowing @appletv to destroy their product in the USA. All year the gray overlay thing has been an issue and it has still not been fixed, the commentating and pre-race is unwatchable... I have watched one race this season and it was on @SkySports via the AppleTV app, but they don't show the Sky rebroadcast on demand. I missed the race this morning and have no way to watch it. This also impacts my buying decisions going forward with Apple. As if Tim Cook and his merry band of undesirables hasn't already driven the company to a shameful place, this is just another reminder of why my trust in them is gone. There is no reason for any of this. It is a matter of twisted priorities and a lack of basic reasoning skills on their end. It won't change, people will still buy this garbage so why would they care. But for me, I am done.

  • LDingbobga
    Cyril Godwin. (@LDingbobga) reported

    @goalsside @SkySports They want to cover the problem they have with their goalkeeper

  • Hablarbarca
    HablarBarca (@Hablarbarca) reported

    @totalBarca @SkySports Damn!

  • PantherAS90
    andrew 🌑🌐 (@PantherAS90) reported

    Why is it a nightmare to contact @SkyUK, you offer products but no actual human to help 🙄

  • james_bear97950
    James Beards (@james_bear97950) reported

    @SkyHelpTeam @UKRobBoxing I have sky contents insurance & the rubbish tech bundle the door bell is total junk sorry but your recent advert on TV needs calling out, the amount of problems I had, no signal they told me to move my router closer, it got worse, the delay is so bad I missed deliverys.

  • thenicolalowe
    Nicola (@thenicolalowe) reported

    @SkyUK can you confirm that sky advisors have no issues today because the level of advisorys ive been passed around and the level of communication is appalling