Sky Outage Report in Tondu, Bridgend county borough, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Tondu, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tondu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at Sky
Sky is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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Wi-fi (13%)
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TV (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Tondu, Bridgend county borough, Wales
The most recent Sky outage reports came from the following cities: Pontypridd, Aberdare, Bridgend, Port Talbot, Tonypandy, Mountain Ash, Pontyclun and Neath.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd |
TV | |
| Aberdare |
Internet | |
| Bridgend |
Phone | |
| Pontypridd |
TV | |
| Port Talbot |
Internet | |
| Pontypridd |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Tondu, Wales
Latest outage, problems and issue reports in Tondu and nearby locations:
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Simon Richards
(@Ewenny2) reported
from
Ewenny, Wales
@SkyHelpTeam Right! my phones fully charged and plugged in.. I have a flask of coffee and sandwiches..i’ve told my family where I am in case they start looking for me in the next couple of days. So here goes..I’m going to phone Sky customer services.. pray for me...#skyhopeless
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Kel7
(@KellyPrior7) reported
from
Porth, Wales
@SkyUK is an absolute joke half my channels missing MySky app says book engineer online then says you can’t book online coz I’m not a Skyq customer. Says you can message them. Message them and they are not receiving messages. Phone then they are only helping certain ppl 👎
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T 🐟
(@_TF93) reported
from
Pontypridd, Wales
Now is not the time for your internet to be shit lads @SkyHelpTeam
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natalie davies
(@ginge_1) reported
from
Tonyrefail, Wales
@SkyHelpTeam broadband is shitty shitty bloody shitty **** today!!! 😡😡😡😡
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Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@SkyHelpTeam System doesn’t accept my sign in details. I receive your emails yet it doesn’t accept the email address. I think it’s frankly unacceptable to charge people for a service you aren’t providing.
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Julian Williams
(@cas11no) reported
from
Church Village, Wales
Can’t help but notice that nearly all the players that have appeared in the @premierleague since restart seem to be immaculately groomed. How is it one rule for us, and one rule for football. #TOTMNU #ProjectRestart #SkySports
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The Exiled Robin
(@TheExiledRobin) reported
from
Llantrisant, Wales
@yogi_jnr @SummersCJ @SkySports You can cancel Sports any time right now even during contract. I did mine six weeks ago
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WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
@rdgmartin @SkySports They won’t though.... quite happy to chat shit all day.
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Daniel rees
(@Racingdanny8) reported
from
Cwmafan, Wales
@mrbean1927 @SkySports Try doing this, I did it and it worked On sky remote go down to sports not TV guide and go across to other multi showings and click on it then it should work
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Simon Richards
(@Ewenny2) reported
from
Ewenny, Wales
@SkyHelpTeam No I won’t be doing that thank you .. last time you referred me to Messenger and that service and experience was worse than useless.
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cariad bridal
(@CariadBridal) reported
from
Resolven, Wales
@SkyUK how about free films for us all and put new ones on that should be in the cinema . Show support to your customers on isolation in these hard times . Been a customer for 20+ years and feel it’s time for you to give something back .
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andrew king
(@kingyaka) reported
from
Maesteg, Wales
@AshleyColston @tomlmorgan146 @SkySports I’d try it twice miss badly then get bored and sit back down😂😂to much effort and dedication for me
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Simon Richards
(@Ewenny2) reported
from
Ewenny, Wales
@SkyHelpTeam I gave up after 90 minutes, been forwarded to 4 different numbers..I’ve been with Sky since 1991 and I pay over £185 per month for mobiles, tv, fibre and landline service and this has to be the most dreadful customer service in the U.K. I’m out of contract in April. #cantwait
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Alex Snail Lewis 🐌
(@alex_tweety_lew) reported
from
Church Village, Wales
@SkyUK Internet down then. External problem apparently in the area. I still think Skynet have become self aware...
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phil walters
(@philwalters) reported
from
Bridgend, Wales
@SkyHelpTeam Doesn’t help my problem I need a contact number or live chat.
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T 🐟
(@_TF93) reported
from
Pontypridd, Wales
Your internet is ******* shit @SkyHelpTeam
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Gareth Castle
(@Bigbouncycastle) reported
from
Pencoed, Wales
@LeeJarvis10 @SkySports Love Kabaddi how did it never catch on over here.
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WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
@rdgmartin @SkySports It’s more like Sky news lately. Awful.
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phil walters
(@philwalters) reported
from
Bridgend, Wales
@SkyHelpTeam My4 month old SKY Q box has spontaneously deleted nearly all recordings. Only 2 left, not a disc space or expiry problem.
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ajp
(@gwentvillan) reported
from
Newcastle Higher, Wales
@RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Fiona Ann Bennett
(@FionaAnnBennett) reported
@SkyHelpTeam Hi. We were promised a call at 1pm today, to help us re-set up my husband's lost/found mobile phone. We are sitting and waiting.
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Tarlach Ó Cuinn
(@MiseTarlach) reported
@AgentScotland @SkySports They give more exposure & resources to the English women's league. I've also noticed that they have yet to show an SPFL game on UHD. They treat the game with distain and the sooner SPFL are rid the better.
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Jon Price / JJPMedia
(@Rallyman_Wales) reported
@SkyHelpTeam Doesn't help me or the many others without Broadband at the moment though does it... Even when we are providing you with evidence of a wider issue you still don't seem to be reacting. Shocking.
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Jon Price / JJPMedia
(@Rallyman_Wales) reported
@SkyHelpTeam They have and are getting different advice. New routers being sent out, engineers needed, no faults in the local area.... There is clearly an issue, and no-one seems to want to get it resolved.
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Richard
(@Richardpcoop) reported
@SkyHelpTeam hi Sky. Having huge problems with my broadband and need to book an engineer. Can’t find how to book that - please can you help? Thanks
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Ben Murphy
(@muff5) reported
@SkyHelpTeam Thanks Becca, move on to the next customer to the next customer to fob off 👍
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♔Chloé Ann Gardner♔
(@Chloeosauruss) reported
@SkyHelpTeam Hi Matt, it was my dad that spoke with your customer service team. Our internet will drop out mostly at weekends and we can not access it for 30 min. My dad called as we have had these problems years ago. Instead of listening said ‘I should know my job been doing it for 8 years’
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♔Chloé Ann Gardner♔
(@Chloeosauruss) reported
@SkyHelpTeam I believe they ran some checks but in the pre call my dad was informed there was a problem. They have agreed to send an engineer out but the customer service advisor was so rude. Not impressed
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Inside The SPFL
(@AgentScotland) reported
@8obbyanderson @SkySports They got the SPFL for a peanuts and rode it rotten all for their own gain, they'll never get another gig where they can create so many hours of original TV for so little investment, BT had a chance to show us how much they appreciated us and their bid was a total embarrassment.
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doug kerr
(@dougkerruk) reported
@SkyHelpTeam issues in Edinburgh (eh3)? My internet is completely dropped, router says broadband disconnected. Has been fine for months and this morning, have followed all the troubleshooting steps. Please let me know asap as I work remotely!