Sky Outage Report in Tondu, Bridgend county borough, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Tondu, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tondu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Sky
Sky is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Tondu, Bridgend county borough, Wales
The most recent Sky outage reports came from the following cities: Neath, Aberdare, Bridgend, Treorchy, Pontypridd, Maesteg, Ferndale, Tonypandy, Mountain Ash, Porth, Tonyrefail, Porthcawl and Pontyclun.
| City | Problem Type | Report Time |
|---|---|---|
 Neath |
Internet | |
| Aberdare |
TV | |
| Bridgend |
Wi-fi | |
| Treorchy |
Internet | |
| Pontypridd |
Internet | |
| Maesteg |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Tondu, Wales
Latest outage, problems and issue reports in Tondu and nearby locations:
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Anthony Pugh
(@antycher) reported
from
Mountain Ash, Wales
@SkyHelpTeam @SkyUK Hi ive done a sky swap but I cant find the order number to claim my free galaxy buds. Help!
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Geraint Williams
(@geraint9918) reported
from
Maesteg, Wales
@SkyHelpTeam are you able to provide support, broadband fine but no phone line. Dead, no dial tone and tried another phone etc etc.
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jordan rowlands
(@Rowlands2019) reported
from
Aberavon, Wales
@SkyHelpTeam you need to sort this internet out I pay £40 a month for good internet for it to be down again in South Wales what a joke
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WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
Never a good experience with @SkyUK locked my account 10 days ago and still getting piss poor customer service!!!
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@SkyUK bag of poo... trying to get onto my skygo and it's bloody telling me I ain't a customer.. over 20yrs I bloody have... 🤬😡
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Thomas David Morgan
(@TomDavidMorgan) reported
from
Pencoed, Wales
******* does the @SkyUK app ever work! Sort it out watched the same bastard advert over an over then freezes!!
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Simon Richards
(@Ewenny2) reported
from
Ewenny, Wales
@SkyHelpTeam Good news Sky, my super fast broadband didn’t cut out long enough tonight to cancel my account and while I was at it I cancelled my TV package and phone line as well. My 4 Sky mobiles are still on contract until April and they will be next. #rottenservice
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WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
@KathyW1973 @SkyUK Not had any emails for 10 days, they say we need to update our password. Can’t do it online so when we ring them they say our phone/tablet/laptop is the problem. Not getting anywhere!! They’ve always been a shoddy company!
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WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
@andy_alloyd4 @SkyUK It is mate, the customer service is non existent aswell. They need to sort out their training as most of them were clueless.
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Simon Richards
(@Ewenny2) reported
from
Ewenny, Wales
@SkyHelpTeam You will have to accept my apologies for the slow replies but your wi fi keeps dropping out and is completely hopeless.
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Angharad Stenner
(@SproutStenner) reported
from
Cefn Cribwr, Wales
@SkyUK have to be the worst broadband provider in existence. Can not wait for @virginmedia to get up to the crib and have a decent broadband provider #skyout #virginin
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Simon Richards
(@Ewenny2) reported
from
Ewenny, Wales
@SkyHelpTeam Logged in run all checks .. wi fi works on and off ..totally unreliable.. it’s 2019 for goodness sake..the service and product you are providing is unacceptable. I am searching for a new provider. #hopeless having to send this tweet in between sky wifi drop out.😡
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Simon Richards
(@Ewenny2) reported
from
Bridgend, Wales
@SkyHelpTeam I have been a sky customer since 1989 ..I have a tv package..sky phone line..and 4 Sky mobiles ..it costs a fortune and your product is unacceptable.. I refuse to spend anymore time fault finding for Sky. I am giving Sky notice that I will be cancelling all my contacts with you.
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Chris Jenkins
(@liljinx31) reported
from
Neath, Wales
@SkySports Why don't you do everyone a favour and axe Soccer Am ....omg what shit telly
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Ross Hookings
(@rosshookings) reported
from
Margam, Wales
**** @SkySports & Disgusting image from @JimWhite! I hope @talkSPORT take note of this. Expected more Jim.
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Louise_Scarlet 🇹🇷❤️🏴
(@I_bleed_scarlet) reported
from
Cwmafan, Wales
@RickyHarries @SkyHelpTeam Mine has gone down too as has my phone line
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Ryan Price
(@ryanprice1927) reported
from
Llantwit Fardre, Wales
Time to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@SkyHelpTeam only been a sky broadband customer for three weeks and it's not as good as talk talk gutted I swapped now.. how do I cancel my broadband
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Thomas David Morgan
(@TomDavidMorgan) reported
from
Pencoed, Wales
Why is @skysports app not working now!
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Suzanne Burrows
(@suzyb443) reported
from
Mountain Ash, Wales
@SkyHelpTeam @SkyUK ok, so I want the wifi guarantee, we have fibre max. You sent my husband links and shit but we got nowhere, now, can you tell me what we need to actually get wifi guarantee, at the moment, we are lucky to get it upstairs!!!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Guy Clifton Watson
(@guycwatson67) reported
@SkyHelpTeam DAY 9 WITH NO INTERNET OR LANDLINE IN BRISTOL BS9 ... I wonder how the “sky help team” would operate with no broadband? Never mind the myriad of other internet apps and services I have been unable to access FOR 9 DAYS!
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💜 Prince Purple Rain 💜
(@Prince31212016) reported
FFS Sky broadband connection has stopped working again this is now twice in two days it's not on at all I pay over the odds for this service and getting all these problems back @SkyHelpTeam it's disgusting
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Rillo
(@rillo15) reported
@SkySports Poor
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Gujju Gunner
(@GujjuGunner) reported
@Stuart_PhotoAFC Only person who follow SkySports are their stupid, moron & biased football pundits with exception of very few so no wonder who would have voted for such polls.
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Stúärt
(@sandeburger) reported
@SkySports Why o why do you constantly have Alan smith commentating on NLD , he’s crap and so biased.
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Manna Anam
(@Manna_Anam) reported
Yet another morning - starting the day without any reliable internet - having business calls which disconnects every 10 mins...11th Day from when the service was meant to be up. @SkyUK @WeAreOpenreach still no initiative whatsoever
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neil murgatroyd
(@neilmurg) reported
@SkyHelpTeam I have Sky Broadband with Boost, it just failed. There is NO HELP I can access. You promised exceptional service for the extra money I paid. WHERE IS IT? The phone numbers are shut down, there is no way to register a problem. This is very poor customer service
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$ÎMØÑ
(@Simon1499) reported
@JAMESFF9 @SkySports Very bad idea.
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Shane Brehony
(@hosh01) reported
@SkySports How in gods name is Pickford no1 anyhow he’s a terrible keeper , I’d have Pope in there
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Stacy ⚽️🐶
(@StacyD_83) reported
Hi @SkyHelpTeam every day this week I’ve had a call on my landline from a person in a call centre telling me they’re from Sky & that my broadband speed is showing as slow over the last few days & can I give info about my router - is this for real? I’ve hung up twice 🤔