Sky Outage Report in Tondu, Bridgend county borough, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Tondu, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tondu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at Sky
Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (14%)
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TV (14%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Tondu, Bridgend county borough, Wales
The most recent Sky outage reports came from the following cities: Pontypridd, Port Talbot, Tonypandy, Mountain Ash, Bridgend, Porth, Pontyclun and Aberdare.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd |
TV | |
| Pontypridd |
TV | |
| Pontypridd |
Internet | |
| Port Talbot |
Internet | |
| Tonypandy |
Internet | |
| Tonypandy |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Tondu, Wales
Latest outage, problems and issue reports in Tondu and nearby locations:
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Kathryn Foot 🏴
(@KathrynFoot) reported
from
Llantwit Fardre, Wales
@SkyHelpTeam Have already emailed to cancel. I’m pretty sure I’m not the only person upset by this. As a loyal customer this is pretty shoddy treatment. Shame.
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Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
Very excited to be getting FTTP...fibre broadband... to the property Monday...years of intermittent issues hopefully gone...150 Mbps here we come @SkyUK
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Damian Lloyd
(@MelinJack) reported
from
Neath, Wales
@frgjack_ @StokeMark @SkySports Thanks mate, I will from now on, so sorry for upsetting you, I think I’m going to support Stoke now as well. I may become their No1 fan.
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Leona Jayne
(@leonajayne14) reported
from
Pyle, Wales
@SkyHelpTeam broadband is down in CF33 area for several neighbours.
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Stephen Squires
(@Welsh19) reported
from
Pontardawe, Wales
@SkyHelpTeam sort it out… it’s imperative now more than ever when we are working from home to have reliable internet!! There random outages are happening far too often and causing issue for my work and customers!! It’s just a shame I can’t get @virginmedia internet…
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kip
(@kiplin1995) reported
from
Llanharry, Wales
@SkyHelpTeam fibre down in Pontyclun, South Wales by any chance? #SkyDown
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Kathryn Foot 🏴
(@KathrynFoot) reported
from
Llantwit Fardre, Wales
@SkyHelpTeam not impressed - called to recontract. Was made a decent offer but told I have to pay a £20 admin fee for the privilege of entering into another 18 month contract with you. Been with you for 21 years. Time to cancel?
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Kathryn Foot 🏴
(@KathrynFoot) reported
from
Llantwit Fardre, Wales
@SkyHelpTeam Fine. You’ve lost a customer.
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Colmitchell🏴
(@Colmitchell1) reported
from
Tylorstown, Wales
@SkyHelpTeam internet down in CF43 AGAIN
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Nett 🏴
(@NettThom) reported
from
Neath, Wales
Don’t bother with boring F1 anymore, Lions test still no decision and now no Super Rugby, may as well cancel @SkySports
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Daniel rees
(@SportyRees1) reported
from
Cwmafan, Wales
Martin Tyler needs to retire , heavy breathing down Mic is annoying as hell 😡 @SkySports @SkySportsNews
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🏴 Doodlebug BSc 🏴
(@daviddoodlebug) reported
from
Llantrisant, Wales
@SkyHelpTeam I’ll either find another provider or bide my time.... Still doesn’t excuse the poor attitude today and the shabby excuses I’ve been fobbed off with over the last 14 days
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Daz Llewellyn
(@xWeLsH_DaZzLeRx) reported
from
Pontypridd, Wales
@chrismuzza @SkyHelpTeam Here with you Chris. Sat down for movie night and my screen started buffering and lost connection. Contacted @Pornhub but it's not them. It's my Internet. I need to know if the plumber had fixed the shower for his sister!
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Colmitchell🏴
(@Colmitchell1) reported
from
Tylorstown, Wales
@SkyHelpTeam my landline and broadband are not working again, I’ve tried to call and been on hold for 45 mins. It has not been working probably since Xmas
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Glenn Holloway
(@glenn_nnelg9) reported
from
Llantrisant, Wales
@SkyHelpTeam Again sky mess our broadband up. Without broadband for almost a month and now you turn it back off again and you can't turn it back on until the 7th of Jan. #workingfromhome #nointernet #help
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Tim Powell Legacy Supporter of 40 years
(@timscoreboard) reported
from
Mountain Ash, Wales
Tele on for the first time today. Skysports news... **** off! Any news.... **** off! Radio... **** off! News papers... **** RIGHT OFF! Anyone who wants to talk to me about football but couldn't find Manchester on a map, let alone go to a game... **** off! Have I missed anyone?
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🏴 Doodlebug BSc 🏴
(@daviddoodlebug) reported
from
Llantrisant, Wales
@SkyHelpTeam Openreach say I has fttp. Your system says no. Why? I want to pay you more!!! Several emails and calls and not resolved. Last one to my wife was rude + condescending. Not happy. Due for renewal soon. If you want my business get it sorted.
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Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
@AndrewMorganRCT @skytv @SkyHelpTeam you're better this, help Cllr Morgan out
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Mark Davies
(@MarkDav59132946) reported
from
Tonypandy, Wales
@SkySports can you tell me if people wanted to cancel their contracts early because of the extra charges in April if they would be allowed? I am sure if enough people did this you would soon change your mind. A company as big as yours and people are struggling enough with the
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Rhiannon Edwards 🏴
(@Rhiscfc) reported
from
Port Talbot, Wales
@SkyHelpTeam Hi, every 15 mins or so my tv screen ( picture & sound ) breaks up for about a second. This doesn’t happen when we’re watching the apps like Netflix, iplayer etc. Is this a satellite issue?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Martan smith 🦁
(@martan_smith) reported
@SkyHelpTeam haha you have planned maintenance 12-6am you said this 2 days ago for my area yet I still have no internet soon there will be planned maintenance on my direct debit i.e cancelled, sure you have the cheek to put charges on late payments what can I do for no service??
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Mark Keogh-Bywater
(@KeoghBywater) reported
@SkyHelpTeam Hi, i have no satellite signal, tried all the fix’s but nothing?
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Bill™
(@ThaiBill2) reported
@SkyHelpTeam It's almost impossible to contact Sky through their website to report yet another outage in their ****** broadband.
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Lee Clifford
(@LeeWBA1990) reported
@TheRajShoker05 @SkyHelpTeam @skytv Already got told mate that there will be some form of a reduction on the bill but again the prices are ridiculous for awful service time after time!
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Lee Clifford
(@LeeWBA1990) reported
@TheRajShoker05 @SkyHelpTeam @skytv I got through 3 times yesterday and none of them were helpful at all! I got a message saying estimated fix date of 12.08.2022 but as you say maintenance takes this long man! My brothers internet is okay and he lives round the corner from me 😡
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Andy
(@leedsandyb76) reported
@SkyHelpTeam Tried another show when I got your tweet, no problems, but then the issue with Trek is intermittent. Have reset both Sky Q box and router in last couple of days too. May just need a new box but can't afford one and don't want to lose recordings. Oh well, I'll live with it 2/2
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Wayne Smith
(@WayneSmithUK71) reported
The worst thing about Sky Q is the lack of a programme reminder @SkyHelpTeam. It’s such a fundamental feature of Sky TV that I never would have taken out a Sky Q subscription if I had known that feature wasn’t included. I definitely won’t renew my contract when it expires.
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Fimbis
(@fimbisdesigns) reported
@PureRoyKeane @SkySports The fact he’d never ever do it is why he’s a legend.
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Saima k
(@Saimak68177883) reported
@SkyUK rang sky customer s today,call CTR in India. Lady demanded to know at the end how much I would rate her out of 10!! I found this rude, patronising and so so wrong !!!
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Amber James ♡
(@Ambz1810) reported
Whilst watching @netflix when it auto plays next episode we loose the sound compleltley. Even back on normal tele is this a @Samsung tv problem, or @SkyUK ?