Sky Outage Report in Llantrisant, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Llantrisant, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Llantrisant and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at Sky
Sky is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Llantrisant, Rhondda Cynon Taf, Wales
The most recent Sky outage reports came from the following cities: Treorchy, Cardiff, Barry, Caerphilly, Bridgend, Aberdare, Blackwood, Treharris, Hengoed, Mountain Ash, Ferndale, Pontypridd, Porth, Tonypandy and Pontyclun.
| City | Problem Type | Report Time |
|---|---|---|
 Treorchy |
Internet | |
| Cardiff |
TV | |
| Cardiff |
Total Blackout | |
| Barry |
TV | |
| Cardiff |
TV | |
| Caerphilly |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Llantrisant, Wales
Latest outage, problems and issue reports in Llantrisant and nearby locations:
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Andrew Partridge
(@billybollox1980) reported
from
Cardiff, Wales
@TheKopHQ Just seen this on skysports mate not a chance in hell is that happening for that price… I really don’t see the point in pointless bids… it’s like us bidding 15 mil for Van Dijk… ******* stupid offer !!!
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Cath Colleypriest
(@CathFluffybob1) reported
from
Cardiff, Wales
@SkyHelpTeam I can’t log into my email it says my password is wrong I followed the help path and it wanted to charge me £4.80
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Angharad Stenner
(@SproutStenner) reported
from
Cefn Cribwr, Wales
@SkyUK have to be the worst broadband provider in existence. Can not wait for @virginmedia to get up to the crib and have a decent broadband provider #skyout #virginin
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Steven Pither
(@StevePither) reported
from
Treorchy, Wales
@AshPrice2017 The service from @SkyUK has been good over the last 10 years, but it’s the cost that’s the killer. Unless your a ‘new’ customer then 💷💷💷
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WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
Never a good experience with @SkyUK locked my account 10 days ago and still getting piss poor customer service!!!
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Lengg
(@LShimumbi) reported
from
Cardiff, Wales
@SionedHatcher @SkyUK Sky are shit and their employees about as useful as Anne Franks drum kit
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Ben Fowler ⚡
(@bnfwlr1989) reported
from
Cardiff, Wales
Apparently @Cymru (and other home nations) don't deserve to have the highlights for their most recent #EuropeanQualifiers on Sky Go, whilst only England do 🤷 @SkySports force us to buy their packages to watch it, and then can't be bothered to provide a full service.
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Martin Hole
(@martinhole31) reported
from
Caerphilly, Wales
@SkyHelpTeam @SkyStore I was told this back in February and I still have to purchase the DVD option when buying downloads as my daughter is deaf and requires subtitles. I’m sure I’m not the only person identifying this problem
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Lowri Roberts
(@Lowri_Amlwch) reported
from
Cardiff, Wales
Hello @SkyHelpTeam ! I’ve just spoken to your terrible customer service team! The woman couldn’t do “downgrading” or “cancelling” accounts. She couldn’t put me through to anyone either. She offered a tel. number + assured me that they’d be open until 9. They weren’t. She lied! 👎🏼
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Katy Evans
(@KatyElphaba) reported
from
Porth, Wales
Shocking service from @SkyUK - I find an offer that says ends in 7 minutes - I call the number linked and it says that department is closed. Call back before 8pm. It’s 7.52pm. Thanks sky what a pile of ****.
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Thomas David Morgan
(@TomDavidMorgan) reported
from
Pencoed, Wales
******* does the @SkyUK app ever work! Sort it out watched the same bastard advert over an over then freezes!!
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Cath Colleypriest
(@CathFluffybob1) reported
from
Cardiff, Wales
@SkyHelpTeam Tried this not recognising anything need to print flight tickets ASAP getting no help
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Cllr Jonathan Bishop
(@votejonathan) reported
from
Taff's Well, Wales
@afneil The #BBC is a public service broadcaster. It should focus on content the profit-seeking firms like @SkySports would not give airtime to but nevertheless is of importance.
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@SkyUK bag of poo... trying to get onto my skygo and it's bloody telling me I ain't a customer.. over 20yrs I bloody have... 🤬😡
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Andrew Hopkins
(@AndrewJHopkins) reported
from
Whitchurch, Wales
@SkyHelpTeam Really disappointed in your customer service today. Andrew on the phone was great, but to wait 6 days for an engineer to fit a new Sky Q box with no TV whatsoever for the family is a disgrace. I only subscribe to #skysports for the cricket and now I will miss #CWC19
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Ryan Price
(@ryanprice1927) reported
from
Llantwit Fardre, Wales
Time to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda
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WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
@KathyW1973 @SkyUK Not had any emails for 10 days, they say we need to update our password. Can’t do it online so when we ring them they say our phone/tablet/laptop is the problem. Not getting anywhere!! They’ve always been a shoddy company!
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WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
@andy_alloyd4 @SkyUK It is mate, the customer service is non existent aswell. They need to sort out their training as most of them were clueless.
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Ellen Parker
(@EllenParker6) reported
from
Cardiff, Wales
@virginmedia 4 month countdown to get rid of you your customer service is beyond rude. Your technical support is lacking in manners and availability. @SkyUK we are on our way back sorry for leaving biggest mistake ever. We may have saved £20 but not worth the shit service
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@SkyHelpTeam only been a sky broadband customer for three weeks and it's not as good as talk talk gutted I swapped now.. how do I cancel my broadband
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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nicola mccart
(@MccartNicola) reported
@SkyHelpTeam @SkyUK @SkyHelpTeam have admitted lack of communication and that it was a supplier fault! My contract was with sky, not your supplier! I really though I would experience better customer care from Sky.
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Jade
(@Jade806509391) reported
@SkyHelpTeam absolute disgusting customer service from Emma today! Misleading! I've been with sky 12years plus! Not happy at all!!!!
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Barry Walsh
(@bjwalsh) reported
@SkyHelpTeam Thank you. No I haven’t. In online support I had to deal with a computerised and hopeless computerised chat thingy, which gave up and sent me to a website of sky mobile customers. Some had the same problem but none had a solutions. What is the number please?
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Andy Dixon
(@AndyDixon04) reported
@SkyHelpTeam Been no service on phone for two days now turned phone off and still hasn’t come back on
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Paul
(@8gzd8k76nM) reported
@Stephloves4 @SkyHelpTeam Sorry are you admitting to using a domestic broadband service to run a business?
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Ben Evans
(@FunkyBGE) reported
For the love of god do not phone @SkyHelpTeam on the weekend. Service levels absolutely atrocious. Kept on hold for 20+ minutes for the operator to come back and tell me to phone back as his computer was slow 😩 #shockingservice #customerexperience
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Paul Smith
(@Paul077Smith) reported
@SkyHelpTeam 1: had a issue phone line over Xmas. Spoke 2 a lady by phone who organised an engineer to sort it out. Also identified I had an old sky router. She said that free of charge she would send out a new version This was on the 27th Dec.
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| Wraith Energy | TBD
(@its_TBD1) reported
@SkyHelpTeam I did 4 line tests, and all it says is no issue. This is getting beyond a joke. The amount times this has happened and yet "there's not an issue" or the engineer comes and says "no issue" when clearly there is an issue,
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Sabina Ahmed
(@sabaone) reported
@SkyHelpTeam Hi Carol I have been doing that for days it asks me to sign in I do and then it presents pictures to verify that am not a robot! And that goes on and on doesn’t end even if I identify correctly and get a tick. My Sky logo on / account app on my phone doesn’t have mail listed
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#IStandWithJeremyCorbyn
(@savvy1405) reported
@SkyUK Worst provider I ever had the misfortune of joining, glad I got out when I had the chance.