Sky outages and service status in Cathays, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 1 outage signal in the last 24 hours around Cathays, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jun 24, 9:20 AM GMT+1.
- Internet (44%)
- Total Blackout (19%)
- Wi-fi (19%)
- E-mail (6%)
- TV (6%)
- Phone (6%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Cathays, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cathays, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 24: Problems at Sky
Sky is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cathays, Wales
The most recent Sky outage reports came from the following cities: Caerphilly, Tonypandy, Weston-super-Mare, Newport, Blackwood, Cardiff, Barry, Hengoed, and Ferndale.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly
|
Internet | 4 hours ago |
|
Tonypandy
|
Total Blackout | 1 day ago |
|
Caerphilly
|
Internet | 4 days ago |
|
Weston-super-Mare
|
Wi-fi | 5 days ago |
|
Newport
|
Internet | 5 days ago |
|
Blackwood
|
7 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Cathays, Wales
Latest outage, problems and issue reports in Cathays and nearby locations:
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Thom (@thomjamesmcc) reported from Cardiff, WalesIs Sky Mobile service always terrible in Cardiff? None of my apps (including the most important ones 👀) aren’t working!! @SkyHelpTeam
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#HelloMyNameIsSimon🏴 (@amphlett_sg) reported from Cardiff, Wales@SkyHelpTeam my mother in law ordered multiscreen in December and has been paying for it but no Minibox can you help ? Tried online & phone but going round in circles!
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steve lynch (@ParaLynch) reported from Pontnewydd, Wales@WestwoodLee @SkySports It wasn’t going in end of !! Bad sportsmanship by USA
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Noga Fett (@darth_noga) reported from Barry, WalesAbsolutely shocking service from @virginmedia a 47% price increase for a customer of over 25 years and would rather lose a customer than give us a deal that new customers get. @BTCare @SkyHelpTeam can you do any better?
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Sam Rees (@SamReesCS) reported from Newport, Wales@SkyHelpTeam really disappointing customer care lately from Sky. Seems as when you’ve transferred call centres abroad, the level of care, support and knowledge has dropped significantly. Call for one simple account change and the guys amends all my packages to curate the deal he
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David Goddard 🏴 (@DaioGoddard) reported from Treharris, Wales@SkySports Why are people hiring social media companies and wtf is wrong with saying ‘are you ready’ ffs
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Tania Davies (@TanJanDav) reported from Cardiff, Wales@SkyHelpTeam They cut me off after they send a text!!! So frustrating. I am calling the published customer service number!!! I have tried all suggested directives in the website I just need help from a human !!
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James (@jamestuck) reported from Cardiff, Wales@SkyHelpTeam This is no help at all. I need to actually speak to someone but you don’t allow me. Ultimately the process to return my old device was not followed by Sky so never happened.
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Mikey Roberts 🏴 (@mikeyroberts81) reported from Cardiff, WalesHey @SkyHelpTeam any chance you can stop slowing down my broadband? I know what the trick it, to make me upgrade to a 'faster service'. What I'll do instead is find a better provider.
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Mark Davies (@MarkDav59132946) reported from Tonypandy, Wales@SkySports can you tell me if people wanted to cancel their contracts early because of the extra charges in April if they would be allowed? I am sure if enough people did this you would soon change your mind. A company as big as yours and people are struggling enough with the
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Ryan Davenport (@Welsh_Saint14) reported from Cardiff, Wales@SkyHelpTeam Having issues regarding my account, we have re-joined sky but as I used my email address from previous account before we left im not being shown anything on the account,just had confirmation emails and text messages so can't see anything regarding reschedule
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Kathryn Foot 🏴 (@KathrynFoot) reported from Llantwit Fardre, Wales@SkyHelpTeam Fine. You’ve lost a customer.
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Kathryn (@tweetkattweet) reported from Weston-super-Mare, England@SkyHelpTeam It’s been nearly three hours now, that’s not a high volume, it’s ridiculous. Either poor staffing levels or poor customer service.
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Brother Biscuit (@ThomasBroad1) reported from Cardiff, Wales@jacobwyn29 @SkySports @premierleague Photo fix
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Andrea Williams (@Amdreaw) reported from Pontypridd, Wales@GNev2 @SkySports Oh yeah how embarrassing is this game absolutely disgraceful never seen such a disgraceful bunch as today .😡😡😡😡😡😡
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ⓛⓔⓔ ⓙⓞⓝⓐⓣⓗⓐⓝ (@leejonathan) reported from Newbridge, Wales@SkyHelpTeam shockingly bad service on the phone trying to upgrade to skyQ but found out you’ve been upgrading our service with sports channels & kids channels and we’ve never agreed to these. need to cancel & get refunded as well as move to skyQ.
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🏴Claire🏴 (@Dimclem_) reported from Cardiff, Wales@SkyHelpTeam can you tell me why the Apple TV app is not working?
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James Moss (@UKEmpLawyer) reported from Newport, Wales@PaulCaddick11 @AdamStubbz @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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Shane (@gingio) reported from Cardiff, Wales@SkyHelpTeam hi, I’m not happy that I’ve had numerous conversations with your team about returning my router and despite them confirming you received it back you’re now charging me. Please help.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Tuppers 🐸 (@tuppers360) reported25 years with @SkyUK and the reward for loyalty is… paying more than a brand‑new customer. Cancelled. My wife can sign up cheaper. Brilliant system.
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Colin Hampden-White (@champdenwhite) reported@SkyHelpTeam apparently the broadband at TN35 4NB Could be down for up to two days! I think this deserves some column inches. Your PR might want to get in touch.
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Kevin M (@kevinm19059) reported@talkSPORT @SkyUK Away n rap and cry more about how you’ve never been given a fair crack at management. You useless piece of ****
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KR (@irawlingstwit) reported@Blue_Footy @SkySports When he lose 5game in a row his eyes 👀will clear. You guys want to keep using young squad format that never work for Arsenal, even Madrid had to abandon the same formula. I will be waiting patiently for ALONSO OUT chants
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Timbertony (@ttimbertony) reported@SkyNews @SkySports I constantly see another ad which makes me think they can’t get worse but Kit Kats advertising agents have come up with the most stupid ad I’ve seen in ages. I’d change my ad agency if they can’t do better than that.
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Brian Shaw 🏃♂️ (@BriShaw81) reported@SkySports @SkyFootball 90% of fans in there probably never watch a qualifying game but jump on the bandwagon every 2 years to “support” England (or maybe just go to the pub)
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Steve Smith (@SteveSmith40242) reported@SkyUK I’m disabled and think I made a big mistake going over to my broadband recently. Terrible connection,especially on my iPhone. Everything the engineer installed is completely out of my reach. I’ve sent several to you but had no reply. Maybe I should leave 😡
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Matteo Littarru (@MLittarru) reported@SkyUK , you customer service just ended my chat without saying anything, what an absolute joke, I will put all screenshots so you can what your customer service does, what a joke.
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Alex Kabari (@alexblac_ink) reported@Blue_Footy @SkySports They shouldn't go for Mike Maignan, please. He's a terrible shot stopper.
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Luke Bernard-Haigh (@50shadesofhaigh) reported@Ethanisraelite @SkyHelpTeam Not a troll reply, but how did you send this tweet Ethan? Can you not use whatever connection used to login to your Sky account to pay?