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Sky Outage Report in Cathays, Cardiff, Wales

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Cathays, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cathays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Cathays, Cardiff, Wales 08/31/2025 03:05

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (57%)

    Internet (57%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Cathays, Cardiff, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Ferndale, Caerphilly, Newport, Pontyclun, Porth, Pontypridd, Weston-super-Mare, Rhoose, Tonypandy, Hengoed, Barry and Penarth.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Phone
United KingdomFerndale Phone
United KingdomCaerphilly Internet
United KingdomNewport Internet
United KingdomCardiff Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Cathays, Wales

Latest outage, problems and issue reports in Cathays and nearby locations:

  • Heathwindows80 heathwindowsltd (@Heathwindows80) reported from Taff's Well, Wales

    Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyHelpTeam not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.

  • SoteroulaP Soteroula Philippou (@SoteroulaP) reported from Cardiff, Wales

    @SkyHelpTeam Unable to access my emails since yesterday morning and unable to reset my password. It keeps asking me for the 1st street I lived and won’t accept my answers - tried so many combinations....Please help

  • SolicitingFlava SolicitingFlavours (@SolicitingFlava) reported from Cardiff, Wales

    @SkyHelpTeam Refuses to connect and when re - enter passwirs just keeps on stating authenication error or just say "connecting" and never does. This is not an acceptable service.

  • CathFluffybob1 Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales

    @SkyHelpTeam Tried this not recognising anything need to print flight tickets ASAP getting no help

  • CathFluffybob1 Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales

    So @SkyHelpTeam I pay u £145 a month no response and no access to help online or phone line

  • MissNortonC CatherINe N (@MissNortonC) reported from Cardiff, Wales

    Every time Martin Tyler apologises for 'some language you may have heard', I imagine #SkySports viewers up and down the land telling him to effoff. #SuperSunday

  • RebekahJane93 Rebekah Sweeting (@RebekahJane93) reported from Weston-super-Mare, England

    @SkyHelpTeam @SkyUK Would help if they replied back to me

  • K_J_Wheeler kevin wheeler (@K_J_Wheeler) reported from Cwmbran Central, Wales

    Credit where it is due, had outstanding customer service from @Screwfix @SkyUK and @virginmedia this weekend.

  • thecountydoc thecountydoc (@thecountydoc) reported from Newport, Wales

    @SkyHelpTeam Totally fed up with sky tv here in NP20. Its been down most of the day for days now and comes back on late afternoon. Sky not admitting a problem so booked an engineer to check the system, won’t get a visit for TEN days, absolutely disgusting service.

  • Max25143798 Max (@Max25143798) reported from Newport, Wales

    @robbedford32 @RetainsTheCrown @MatchroomBoxing @DunkinDonutsCtr @DAZN_USA @SkySports He's capable but I don't think he will... think he will me made to technically outbox him in rematch rather than ko him like the HWkings do n Ruiz beats him in both, confidence will b thru the roof! Think rematch bad idea but has no choice

  • CathFluffybob1 Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales

    @SkyHelpTeam I can’t log into my email it says my password is wrong I followed the help path and it wanted to charge me £4.80

  • DaioGoddard David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @SkyHelpTeam @glennerboy Good luck getting any support from this lot #Jokers

  • ryanprice1927 Ryan Price (@ryanprice1927) reported from Llantwit Fardre, Wales

    Time to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda

  • Heathwindows80 heathwindowsltd (@Heathwindows80) reported from Taff's Well, Wales

    Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyUK not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.

  • SolicitingFlava SolicitingFlavours (@SolicitingFlava) reported from Cardiff, Wales

    @SkyHelpTeam issues in Llandaff Cardiff with Broadband - no sccess all day today . Please advise as to issue and how to claim refund for lack of service.

  • billybollox1980 Andrew Partridge (@billybollox1980) reported from Cardiff, Wales

    @TheKopHQ Just seen this on skysports mate not a chance in hell is that happening for that price… I really don’t see the point in pointless bids… it’s like us bidding 15 mil for Van Dijk… ******* stupid offer !!!

  • beccacogbill Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @SkyHelpTeam only been a sky broadband customer for three weeks and it's not as good as talk talk gutted I swapped now.. how do I cancel my broadband

  • Lowri_Amlwch Lowri Roberts (@Lowri_Amlwch) reported from Cardiff, Wales

    Hello @SkyHelpTeam ! I’ve just spoken to your terrible customer service team! The woman couldn’t do “downgrading” or “cancelling” accounts. She couldn’t put me through to anyone either. She offered a tel. number + assured me that they’d be open until 9. They weren’t. She lied! 👎🏼

  • thecountydoc thecountydoc (@thecountydoc) reported from Newport, Wales

    @SkyHelpTeam is there a problem in my area South Wales

  • sue_stowell Sue Stowell (@sue_stowell) reported from Machen, Wales

    @SkyHelpTeam Hi The Sky Q voice control has stopped working today. I’ve reset the remote, rebooted the sky box & reset the Internet. Still nothing. Tried my upstairs sky box & the same. Can you confirm if there is a problem. Thanks

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • sydrik2010 Gregg Syder (@sydrik2010) reported

    @SkyHelpTeam So I have to cancel and then my wife has to take up a subscription in her name, with her blue light discount, at the same address??

  • EEVino Emma Vinyard-Jones (@EEVino) reported

    Getting 'download failed' every time I try to dl S1:ep4 of Phrogging @SkyHelpTeam Can you help please?

  • jamestuck James (@jamestuck) reported

    @SkyHelpTeam So you launched something that doesn’t work and now your workload is astronomical trying to fix it? #rubbish

  • SydiousSnake SydiousSneakySnake (@SydiousSnake) reported

    @SkyHelpTeam Definitely isn't with your WiFi, paying for fiber, still having issues. Useless company, should be thankful you don't have much competition

  • daveynolan David Nolan (@daveynolan) reported

    @SkyUK hi why can I still not download the class of 92 are you still having problems with it

  • EkilErif Richard Thompson (@EkilErif) reported

    @SkyHelpTeam Nope. I’ve given up on your mini box. Without being able to run Ethernet cables around the house they’re useless I’ve just installed the sky go app on my Apple TV and have a rock solid connection. How hard can it be to have a box connect to the network and stay connected?

  • Shanyy_london shanice kaninda (@Shanyy_london) reported

    @SkyHelpTeam I have been with you guys for years so the service i am experiencing is extremely bad and no one seems to be able or willing to help!! My service has been cut off and all I’ve done is try get it restored but your team are NO HELP!

  • TheChilledGame1 TheChilledGamer (@TheChilledGame1) reported

    @SkySports can you fix the volume on NFL redzone please

  • itsjustme_Lee Lee Thacker-Goddard (@itsjustme_Lee) reported

    @SkyHelpTeam I have checked the status regularly and it states , no known issues in area. Yet I have had for days.

  • uwMammaJamma DeUWMammaJamma (@uwMammaJamma) reported

    @DLock4MVP I always prefer the guys from the UK on soccer. Kills me that Fox resurrected JP Dellacama. He’s absolutely terrible. (I switch to Univision for his games) Even ESPN got out of their own way and brought in established broadcasters from SkySports