Sky Outage Report in Cathays, Cardiff, Wales
Problems detected
Users are reporting problems related to: tv, internet and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Cathays, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cathays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 27: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (49%)
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Internet (33%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Cathays, Cardiff, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Barry, Cwmbran, Caerphilly, Penarth, Newport, Tonypandy, Pontyclun, Rhoose, Hengoed, Weston-super-Mare, Blackwood, Pontypridd, Ferndale and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
TV | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Barry |
Internet | |
| Cwmbran |
Wi-fi | |
| Cardiff |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Cathays, Wales
Latest outage, problems and issue reports in Cathays and nearby locations:
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Rhys Davidson
(@TheRhysDavidson) reported
from
Cathays, Wales
@SkySports is **** … 3 sets of adverts during half time!
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Andrea Williams
(@Amdreaw) reported
from
Pontypridd, Wales
@GNev2 @SkySports Oh yeah how embarrassing is this game absolutely disgraceful never seen such a disgraceful bunch as today .😡😡😡😡😡😡
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Mark Shepherd
(@markshepherd) reported
from
Newbridge, Wales
Thanks @skyuk! Been waiting 12 days for an engineer and then this morning he doesn’t turn up. Next available appointment now is the 5th January which if I miss, cancel or reschedule may cost me £25 🤬 Netflix it is for Christmas then. Merry Christmas @SkyHelpTeam
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Tim Learmonth
(@t1mlea) reported
from
Tylorstown, Wales
I swear we need to change ISP and TV providers. Nearly all of our channels don't get signal all of a sudden and the apparently 30Mbps Internet keeps cutting out. Doing my head in now @SkyUK
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Sam Rees
(@SamReesCS) reported
from
Newport, Wales
@SkyHelpTeam really disappointing customer care lately from Sky. Seems as when you’ve transferred call centres abroad, the level of care, support and knowledge has dropped significantly. Call for one simple account change and the guys amends all my packages to curate the deal he
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Berts Back 🇧🇧
(@berts_back) reported
from
Cardiff, Wales
@SkyHelpTeam @WeAreOpenreach Somebody is lying again 2nd visit today & fibre still won’t be fitted until another visit. So that will be 3 visit 3 appointments. Getting pissed off now was told it will be sorted today🤬will definitely be looking for a refund as service is 💩
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Neil
(@neil_roberts_) reported
from
Cardiff, Wales
Sky Broadband is shite @SkyHelpTeam I have ultrafast plus and yet download speeds are way below what you say, streaming is slow and the wifi doesn’t reach every room. Talking to someone about it is a 45 minute wait. What’s the point? Useless
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Tim Powell Legacy Supporter of 40 years
(@timscoreboard) reported
from
Taff's Well, Wales
@maxwoody84 @Utd_76 @SkySports Cancel the subscription and tell them why when asked. It's what I did
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jason fenard
(@jason_fenard) reported
from
Cardiff, Wales
Anyone else in the Cardiff area having @SkyUK internet problems? We have had no internet connection since yesterday. Some online sources reporting widespread outage but Nothing official on Sky site that I can find?
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Sheldon Cole
(@sheldoncole) reported
from
Weston-super-Mare, England
@SkyHelpTeam no broadband at my home in Taunton since yesterday, I understand it’s an outage at the local telephone exchange? Any update please?
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Noga Fett
(@darth_noga) reported
from
Barry, Wales
Absolutely shocking service from @virginmedia a 47% price increase for a customer of over 25 years and would rather lose a customer than give us a deal that new customers get. @BTCare @SkyHelpTeam can you do any better?
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Stacey Worboys
(@StaceyWorboys) reported
from
Pontypridd, Wales
@SkyHelpTeam is there issues with using the SkyGo app on iPhone? I’ve been unable to use it for a few weeks now. Doesn’t do anything when I try to watch something, just black screen with loading cog.
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🏴Claire🏴
(@Dimclem_) reported
from
Cardiff, Wales
@SkyHelpTeam it is not even 14 days since I joined Sky and my Q box has to be replaced. Do you think this is acceptable? I look forward to hearing how you intend to compensate me for the inconvenience and poor ‘service’.
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Thom
(@thomjamesmcc) reported
from
Cardiff, Wales
Is Sky Mobile service always terrible in Cardiff? None of my apps (including the most important ones 👀) aren’t working!! @SkyHelpTeam
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captains log
(@kirkyboy79) reported
from
Cardiff, Wales
Listening to the @SkySports commentary yesterday you should hang your heads in shame every 2 minutes biased to sheff utd it was embarrassing.i mean #nffc stuffed em and there was no great accolade for us .they where hoping the blades would score.hope we stuff on tues
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Kathryn
(@tweetkattweet) reported
from
Weston-super-Mare, England
@SkyHelpTeam It’s been nearly three hours now, that’s not a high volume, it’s ridiculous. Either poor staffing levels or poor customer service.
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Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@SkyHelpTeam my sky a box will not reconnect to the internet. I’ve tried repeatedly for the last 2 hours and still nothing. No issue with the internet
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It's a Moose and a Sloth 🚲🚴🍷🍺🏉 🎸🎶🌈🎻🦥🪕
(@David_Moose) reported
from
Penarth, Wales
Anyone else @SkyHelpTeam TV down?
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Riddy 🇬🇧 🦢🦢🦢🦢🏴
(@Riddy81) reported
from
Cardiff, Wales
If @SkySports don't show the south wales Derby, I swear I will cancel my sky subscription and going forward i will stream every game illegally to as many people as I can fit in my front room.. sort it out
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Ryan Davenport
(@Welsh_Saint14) reported
from
Cardiff, Wales
@SkyHelpTeam Having issues regarding my account, we have re-joined sky but as I used my email address from previous account before we left im not being shown anything on the account,just had confirmation emails and text messages so can't see anything regarding reschedule
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Damianos
(@papson21) reported
@SkyHelpTeam Hi, I cannot download app updates into my mobile via wifi. I went through all internet steps, reset etc and still nothing. Can you help with this.
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Mikeonamission
(@mikecrowther191) reported
@skysports who's the moron commentating on Hull KR v Wakefield? A missed 20 40 kick. Is that a new thing to 40 20? And saying a Wakey player could be called up to England cos of Welsby's long term injury but Welsby could be back. What? With a long term injury? Wtf? He on drugs?
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John Jacob’s
(@mrrumfius) reported
@TheTennisLetter @SkySports Nooo! Damn it.
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Kellie Wilson
(@KellieLouWilson) reported
@SkyUK Good for you. It still crashes and you made an appointment with me to discuss a complaint and then ignored me.
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Peter O'Leary
(@PeterOL71332449) reported
@SkyHelpTeam Got the email about my "VIP rewards". 20 years a customer. Paying €130 a month just for TV and my rewards consist of "Enter here for a chance to win...". Pathetic service. No wonder everyone is moving over to dodgy boxes. This will be my last month.
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Alex
(@ah2k10) reported
@SkyHelpTeam why can’t you accept you have a software or hardware issue with your system. A box goes into standby mode and fan comes on, box freezes. I’ve just spoke to customer services who say they can’t do anything about it. Unacceptable for what you charge monthly
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Alex
(@ah2k10) reported
@SkyHelpTeam @_ActionPhotos I don't believe it has anything to do with power or networking, but some sort of signal or software update fault. It can't be the boxes. Something is telling the box to go into standby and then overheat, to which the box becomes unresponsive.
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Alex
(@ah2k10) reported
@SkyHelpTeam @_ActionPhotos Spoke to sky again and they're saying there is nothing they can do, which I find unacceptable. Has anyone been able to get this issue fixed, and how???
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penny smith
(@littlenaughty38) reported
@SkyHelpTeam can some one help me with the email I have received from you regarding closing my email account ??
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Sheri Burgess
(@Royaltyfan) reported
@TheTennisLetter @SkySports Damn what happened