Sky Outage Report in Cathays, Cardiff, Wales
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Cathays, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cathays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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Wi-fi (14%)
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TV (10%)
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Phone (6%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map Near Cathays, Cardiff, Wales
The most recent Sky outage reports came from the following cities: Blackwood, Newport, Cardiff, Hengoed, Tonypandy, Treharris, Pontypridd, Caerphilly, Weston-super-Mare, Cwmbran, Abercynon, Penarth and Barry.
| City | Problem Type | Report Time |
|---|---|---|
 Blackwood |
Phone | |
| Newport |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
||
| Hengoed |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Cathays, Wales
Latest outage, problems and issue reports in Cathays and nearby locations:
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@SkyHelpTeam @glennerboy Good luck getting any support from this lot #Jokers
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Andrew Hopkins
(@AndrewJHopkins) reported
from
Whitchurch, Wales
@SkyHelpTeam Really disappointed in your customer service today. Andrew on the phone was great, but to wait 6 days for an engineer to fit a new Sky Q box with no TV whatsoever for the family is a disgrace. I only subscribe to #skysports for the cricket and now I will miss #CWC19
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Cath Colleypriest
(@CathFluffybob1) reported
from
Cardiff, Wales
@SkyHelpTeam Tried this not recognising anything need to print flight tickets ASAP getting no help
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@SkyUK bag of poo... trying to get onto my skygo and it's bloody telling me I ain't a customer.. over 20yrs I bloody have... 🤬😡
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Ryan Price
(@ryanprice1927) reported
from
Llantwit Fardre, Wales
Time to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda
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Max
(@Max25143798) reported
from
Newport, Wales
@robbedford32 @RetainsTheCrown @MatchroomBoxing @DunkinDonutsCtr @DAZN_USA @SkySports He's capable but I don't think he will... think he will me made to technically outbox him in rematch rather than ko him like the HWkings do n Ruiz beats him in both, confidence will b thru the roof! Think rematch bad idea but has no choice
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@SkyHelpTeam only been a sky broadband customer for three weeks and it's not as good as talk talk gutted I swapped now.. how do I cancel my broadband
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Martin Hole
(@martinhole31) reported
from
Caerphilly, Wales
@SkyHelpTeam @SkyStore I was told this back in February and I still have to purchase the DVD option when buying downloads as my daughter is deaf and requires subtitles. I’m sure I’m not the only person identifying this problem
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Cath Colleypriest
(@CathFluffybob1) reported
from
Cardiff, Wales
@SkyHelpTeam I can’t log into my email it says my password is wrong I followed the help path and it wanted to charge me £4.80
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thecountydoc
(@thecountydoc) reported
from
Newport, Wales
@SkyHelpTeam is there a problem in my area South Wales
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Ben Fowler ⚡
(@bnfwlr1989) reported
from
Cardiff, Wales
Apparently @Cymru (and other home nations) don't deserve to have the highlights for their most recent #EuropeanQualifiers on Sky Go, whilst only England do 🤷 @SkySports force us to buy their packages to watch it, and then can't be bothered to provide a full service.
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Cath Colleypriest
(@CathFluffybob1) reported
from
Cardiff, Wales
So @SkyHelpTeam I pay u £145 a month no response and no access to help online or phone line
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Sue Stowell
(@sue_stowell) reported
from
Machen, Wales
@SkyHelpTeam Hi The Sky Q voice control has stopped working today. I’ve reset the remote, rebooted the sky box & reset the Internet. Still nothing. Tried my upstairs sky box & the same. Can you confirm if there is a problem. Thanks
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Lowri Roberts
(@Lowri_Amlwch) reported
from
Cardiff, Wales
Hello @SkyHelpTeam ! I’ve just spoken to your terrible customer service team! The woman couldn’t do “downgrading” or “cancelling” accounts. She couldn’t put me through to anyone either. She offered a tel. number + assured me that they’d be open until 9. They weren’t. She lied! 👎🏼
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thecountydoc
(@thecountydoc) reported
from
Newport, Wales
@SkyHelpTeam Totally fed up with sky tv here in NP20. Its been down most of the day for days now and comes back on late afternoon. Sky not admitting a problem so booked an engineer to check the system, won’t get a visit for TEN days, absolutely disgusting service.
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Cllr Jonathan Bishop
(@votejonathan) reported
from
Taff's Well, Wales
@afneil The #BBC is a public service broadcaster. It should focus on content the profit-seeking firms like @SkySports would not give airtime to but nevertheless is of importance.
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Soteroula Philippou
(@SoteroulaP) reported
from
Cardiff, Wales
@SkyHelpTeam Unable to access my emails since yesterday morning and unable to reset my password. It keeps asking me for the 1st street I lived and won’t accept my answers - tried so many combinations....Please help
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Lengg
(@LShimumbi) reported
from
Cardiff, Wales
@SionedHatcher @SkyUK Sky are shit and their employees about as useful as Anne Franks drum kit
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heathwindowsltd
(@Heathwindows80) reported
from
Taff's Well, Wales
Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyHelpTeam not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.
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Andrew Partridge
(@billybollox1980) reported
from
Cardiff, Wales
@TheKopHQ Just seen this on skysports mate not a chance in hell is that happening for that price… I really don’t see the point in pointless bids… it’s like us bidding 15 mil for Van Dijk… ******* stupid offer !!!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Rhys Hinsley
(@Rhyshinsleyblah) reported
@SkyHelpTeam hi, I’m trying to redeem a free film on Sky store for being a VIP and it won’t deduct the costs as I go through to do it, could you help me?
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Tony Coyle
(@TonyCoy74143792) reported
@SkyHelpTeam I put in a complaint via email on Monday but have yet to receive an acknowledgement. Total loss of service since 16th Jan/ overcharging/engineer cancellations/delayed provisioning etc. Is there anyone at SKY that can act as a direct point of contact to resolve this?
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Dan Hayward
(@dan_hayward87) reported
@SkyHelpTeam our sky box is currently saying there are errors on BBC, ITV, Channel 4 and 5 Channels and doesn’t show them. Happens on sky spots main event too. Please advise
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Paris
(@Paris_VT) reported
@SkyUK is the worst fraud ever! Spent almost an hour talking to yhem about anoyher issue l had with my bloody Qbox (brand new since Novmber) I asked to file a conplaint and they gave me a reference. They sent me the confirmation and two minutes later they closed it!!!!
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Kylie Collins
(@Kylie613) reported
@SkyHelpTeam Very frustrating as I’ve got a husband who can’t work…more should be done from @SkyHelpTeam to chase @OpenreachHelp to get people connected. It’s people’s livelihoods…really is poor! No movement just updates with dates pushed back.
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Dead God
(@DeadKillerGod) reported
@SkyHelpTeam Your internet is crap and you make customers wait 10 days to send an engineer. 3 or 4 days later it magically starts working again. Happened at least 3 times last year. Absolute garbage and never explain, apologise or offer compensation. Definitely time to leave.
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millie_5
(@millie_505) reported
@SkyHelpTeam can you tell me is there broadband connection issues in the Romford area ?
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Mackster
(@jimmymack1986) reported
@JamboKennedy @MichaelBensonn @SkySports Hook is turned, elbow connects on the side and location of the contusion. Eubanks hands start to drop, he’s then hit with an uppercut while he is already clearly affected by the elbow. There’s no doubt the uppercut did damage, but he was already affected by the elbow.
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Beebs
(@BeebsNo7) reported
@skytv @SkyHelpTeam @SkyUK good morning I have been a loyal customer with U since 2012. Have an issue with Sky VIP for 18mths and still not fixed after numerous comms with U. I have 400GB in piggy bank aswell which I can't use without spending more money with Sky total rip off.
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Dead God
(@DeadKillerGod) reported
@SkyHelpTeam Your internet is crap and you make customers wait 10 days to send an engineer. 3 or 4 days later it magically starts working again. Happened at least 3 times last year. Absolute garbage and never explain, apologise or offer compensation. Definitely time to leave.