Sky Outage Report in Cwmbran, Torfaen County Borough, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Cwmbran, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cwmbran and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Sky
Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Cwmbran, Torfaen County Borough, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Newport, Blackwood, Caerphilly, Hengoed, Bargoed, Pontypool, Cwmbran and Abergavenny.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Cardiff |
Wi-fi | |
| Newport |
Internet | |
| Newport |
Internet | |
| Cardiff |
Internet | |
| Newport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Cwmbran, Wales
Latest outage, problems and issue reports in Cwmbran and nearby locations:
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Max
(@Max25143798) reported
from
Newport, Wales
@robbedford32 @RetainsTheCrown @MatchroomBoxing @DunkinDonutsCtr @DAZN_USA @SkySports He's capable but I don't think he will... think he will me made to technically outbox him in rematch rather than ko him like the HWkings do n Ruiz beats him in both, confidence will b thru the roof! Think rematch bad idea but has no choice
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Cath Colleypriest
(@CathFluffybob1) reported
from
Cardiff, Wales
@SkyHelpTeam I can’t log into my email it says my password is wrong I followed the help path and it wanted to charge me £4.80
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Matt Lovibond
(@lovibond_matt) reported
from
Risca, Wales
Loving that Man Utd are now seeing the Ole Gunner Solskjaer that we had 9 months of at #Cardiff. The guy is not cut out for management and is getting by on that ******* goal in 99’. He will be the first manger gone next season #ManUtd #manutdvsmancity #SkySports
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Cllr Jonathan Bishop
(@votejonathan) reported
from
Taff's Well, Wales
@afneil The #BBC is a public service broadcaster. It should focus on content the profit-seeking firms like @SkySports would not give airtime to but nevertheless is of importance.
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Cath Colleypriest
(@CathFluffybob1) reported
from
Cardiff, Wales
@SkyHelpTeam Tried this not recognising anything need to print flight tickets ASAP getting no help
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Andrew Partridge
(@billybollox1980) reported
from
Cardiff, Wales
@TheKopHQ Just seen this on skysports mate not a chance in hell is that happening for that price… I really don’t see the point in pointless bids… it’s like us bidding 15 mil for Van Dijk… ******* stupid offer !!!
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Alex Haines
(@AlexHaines5) reported
from
Blaenavon, Wales
@Adz10Zak @SkySportsPL @SkySports Exactly, both shit
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Lengg
(@LShimumbi) reported
from
Cardiff, Wales
@SionedHatcher @SkyUK Sky are shit and their employees about as useful as Anne Franks drum kit
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Cath Colleypriest
(@CathFluffybob1) reported
from
Cardiff, Wales
So @SkyHelpTeam I pay u £145 a month no response and no access to help online or phone line
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Andrew Hopkins
(@AndrewJHopkins) reported
from
Whitchurch, Wales
@SkyHelpTeam Really disappointed in your customer service today. Andrew on the phone was great, but to wait 6 days for an engineer to fit a new Sky Q box with no TV whatsoever for the family is a disgrace. I only subscribe to #skysports for the cricket and now I will miss #CWC19
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thecountydoc
(@thecountydoc) reported
from
Newport, Wales
@SkyHelpTeam is there a problem in my area South Wales
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Ellen Parker
(@EllenParker6) reported
from
Cardiff, Wales
@virginmedia 4 month countdown to get rid of you your customer service is beyond rude. Your technical support is lacking in manners and availability. @SkyUK we are on our way back sorry for leaving biggest mistake ever. We may have saved £20 but not worth the shit service
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Sue Stowell
(@sue_stowell) reported
from
Machen, Wales
@SkyHelpTeam Hi The Sky Q voice control has stopped working today. I’ve reset the remote, rebooted the sky box & reset the Internet. Still nothing. Tried my upstairs sky box & the same. Can you confirm if there is a problem. Thanks
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Ben mayo
(@Benjymayo) reported
from
Caldicot, Wales
@SkyHelpTeam sky internet down in Monmouthshire
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Rebecca Williams
(@missrdwilliams3) reported
from
Newport, Wales
@SkyHelpTeam trying to use sky go and it says my user name and password are wrong. They arent wrong. Is there a problem your end
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Lowri Roberts
(@Lowri_Amlwch) reported
from
Cardiff, Wales
Hello @SkyHelpTeam ! I’ve just spoken to your terrible customer service team! The woman couldn’t do “downgrading” or “cancelling” accounts. She couldn’t put me through to anyone either. She offered a tel. number + assured me that they’d be open until 9. They weren’t. She lied! 👎🏼
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Eddy
(@ChrisEddy_7) reported
from
Llanyrafon, Wales
After watching the game back this morning, it’s even more embarrassing the performance of all the officials last night, both assistants made shocking decisions too. None more so that giving offside against Matt from a throw in. Poor analysis from @SkySports too which is a shame.
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Martin Hole
(@martinhole31) reported
from
Caerphilly, Wales
@SkyHelpTeam @SkyStore I was told this back in February and I still have to purchase the DVD option when buying downloads as my daughter is deaf and requires subtitles. I’m sure I’m not the only person identifying this problem
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Ben Fowler ⚡
(@bnfwlr1989) reported
from
Cardiff, Wales
Apparently @Cymru (and other home nations) don't deserve to have the highlights for their most recent #EuropeanQualifiers on Sky Go, whilst only England do 🤷 @SkySports force us to buy their packages to watch it, and then can't be bothered to provide a full service.
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Soteroula Philippou
(@SoteroulaP) reported
from
Cardiff, Wales
@SkyHelpTeam Unable to access my emails since yesterday morning and unable to reset my password. It keeps asking me for the 1st street I lived and won’t accept my answers - tried so many combinations....Please help
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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anil israni
(@anilsurprise) reported
@SkyHelpTeam I called your customer service- engineer for broadband set up supposed to come in morng has not come all day, and was told my expectations are unrealistic! Please improve your services in this competitive market, and make sure your staff don't bring you disgrace.
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🔥Sheri🕯 😈
(@OTPDeckerstar) reported
@SkyHelpTeam hi Sky team, our box is receiving no signal since the big thunderclap in London earlier. How can we fix this. Communal dish. Kind regards
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Suzanne McLaren💙
(@SuzanneMcLaren1) reported
@SkyHelpTeam Hi I wonder if you can help. When any of my devic6is on sky wifi, I can't play any videos on my twitter timeline. I've switched the router off and on but no joy. .y phone only plays videos when using mobile data.
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Ryan
(@Ryan_Williams84) reported
@SkyUK shame on you guys, after a tough year for all to hike your prices by £35 is extortionate, how do you expect people to be able to go from one amount to £35 extra for no reason over night?! As a human being and a so called ‘VIP ‘customer I’m genuinely shocked at such greed
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anil israni
(@anilsurprise) reported
@SkyHelpTeam We had appointment scheduled between 8 am and 1 pm for sky broadband engineer to set up, he hasn't turned up, and your customer service on phone is appalling. Please address the situation immediately.
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zumpupo
(@zumpupo) reported
@SkyHelpTeam The engineer has been here after me begging you all for some help. You guys tried to upsell me a new router for £100 even Me being a loyal customer for more than 5ys using the oldest model. Sorry But my experience in this company is the worst by far.
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Ian
(@Ian_urRu) reported
@SkyHelpTeam I've been getting really slow broadband speeds all day 1.0Mbps download and 0.1 Mbps upload. Are there any issues which could be causing this?
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Neil
(@neiljatkinson) reported
@SkyHelpTeam I haven’t been able to watch CNN for about 4 days now. Have the blue screen with the message to the top about a signal problem. Thing is, it only appears to be CNN that’s affected. How can that be?
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AK
(@ghatispeaks) reported
@SkyUK Sky… your customer service response time on the phone is appalling. Get it sorted
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John Doe
(@bilinbolonka) reported
@SkyHelpTeam I’ve been allowing those calls back to happen for days now, going in circles as I always get the same replies. I really need a solution. I rely on an internet connection to take up on work as freelance and this is being very disruptive. I will reach out to Citizen Advice Bureau