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Sky Outage Report in Cwmbran, Torfaen County Borough, Wales

Why is my Sky service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Cwmbran come from postal codes NP44 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Cwmbran, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cwmbran, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Cwmbran, Wales

The most recent Sky outage reports came from the following cities: Blackwood, New Tredegar, Hengoed, Cwmbran, Caerphilly, Newport, Bargoed, and Pontypool.

CityProblem TypeReport Time
Blackwood Internet 3 days ago
New Tredegar Wi-fi 6 days ago
Hengoed Internet 6 days ago
Blackwood Internet 7 days ago
Cwmbran Internet 12 days ago
Caerphilly Total Blackout 13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Cwmbran, Wales

Latest outage, problems and issue reports in Cwmbran and nearby locations:

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Newport, Wales

    Really trash #skybroadband again. My kids have been complaining this evening as they've been dropped out of xbox games mid-game due to crap wifi. It's not the speed or service we should expect & we still haven't received the booster promised! #poorcustomerservice @SkyHelpTeam

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Newport, Wales

    @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • GerJDav
    Gerald J Davies (@GerJDav) reported from Caerphilly, Wales

    @_drane @SkyUK If you use your hotspot try balancing your phone near an open window It might help the phone signal get in if you’ve got coated or treated glass

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Newport, Wales

    @breezymate @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • AndrewCorten
    andrew corten (@AndrewCorten) reported from Newport, Wales

    @GNev2 how ******** do @SkySports allow such a biased prick like you commentate on a Man U game ? You are a disgrace #biased #disgrace

  • srp0000
    Shaun Porter (@srp0000) reported from Newport, Wales

    Wtf is wrong with the sound @SkySports #MUNEVE ?

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Newport, Wales

    @waxperfect @SkyHelpTeam When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Newport, Wales

    @lairy72 @SkyUK If they make any admissions of poor service/promise to do anything for you (e.g. send a router/booster) ensure you get them to email you written confirmation whilst you are still on the phone with them, or they'll deny it was ever said & won't be able to locate recording of call!

  • leejonathan
    ⓛⓔⓔ ⓙⓞⓝⓐⓣⓗⓐⓝ (@leejonathan) reported from Newbridge, Wales

    @SkyHelpTeam shockingly bad service on the phone trying to upgrade to skyQ but found out you’ve been upgrading our service with sports channels & kids channels and we’ve never agreed to these. need to cancel & get refunded as well as move to skyQ.

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Newport, Wales

    @PaulCaddick11 @AdamStubbz @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • Captain_P_Giant
    Captain Giant (@Captain_P_Giant) reported from Pengam, Wales

    Internet has been down for 3 hours 37... not sure whats going on either :( @SkyHelpTeam

  • Youngonesclubs
    Young Ones Clubs Ltd. (@Youngonesclubs) reported from Pentyrch, Wales

    @skyhelpteam I have had poor WiFi coverage at my home for months, I have tried calling but as I am not vulnerable or Over 70 I can not get help. I have tried all the tips on website, It needs a booster. Can you please help?

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Newport, Wales

    @AdamStubbz @SkyUK When I realised our broadband speed from #Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • WelshBish
    Tim Bishop (@WelshBish) reported from Maesycwmmer, Wales

    @SkyHelpTeam do you offer any boosters for WiFi? Im@just 4 meters away from the router in another room and it’s so slow

  • R_Bradley_WBA
    Gavenny Baggie (@R_Bradley_WBA) reported from Abergavenny, Wales

    @SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....

  • gooner1947
    Peter N (@gooner1947) reported from Blackwood, Wales

    @stuafc71 @SkySports @FA_PGMOL Another one of the mysteries of VAR. Its all garbage

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Newport, Wales

    @100Climbs @ibiza74pete1 Brilliant! Snag is, though I threaten to do this, the kids know I need to keep it on in order to run my business! Does anyone know if it's possible to divide the wifi signal so I can keep one channel on (password protected) but switch off the other? I use Sky. @SkyHelpTeam

  • sarahtattoo13
    Sarah Harvey (@sarahtattoo13) reported from Abertridwr, Wales

    @SkyUK Hi, I upgraded and activated my free year of discovery+ but everytime I try to use it on my box its says I need to upgrade? Can you help please? 🙏🏼🙏🏼

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • sydrik2010
    Gregg Syder (@sydrik2010) reported

    @SkyHelpTeam cannot believe we can't use a blue light code to renew and save. Need to cancel a 14 year contract to set up a new one, saves us £700 a year but must be more work for everyone involved. Really no way around this?? £140p/m Vs £83.50p/m

  • Elisha__Jayne
    Elisha Steeden (@Elisha__Jayne) reported

    @SkyHelpTeam @waddy1980 Is there an outage in Blackpool? We haven't had any Internet for 3 hours!!!!

  • JeniferStirton
    Jenifer Stirton (@JeniferStirton) reported

    @SkyHelpTeam Box wouldn’t switch on using remote and yes checked batteries. No green light. Unplugged and rebooted and worked. Also signal poor at one end of house so Hive control keeps dipping out…

  • beansinsocks
    Fathead (@beansinsocks) reported

    @SkySports Oh god another Nico Ali Walsh scenario, we'll never hear the end of it 😭

  • badekarmaa
    Badekarmaa (@badekarmaa) reported

    @SkyHelpTeam Yes it says there is no signal but the signal is there the picture becomes distorted and the voice is like gurgling and this than just different colours.

  • Nwinks6
    Nwinks 66 (@Nwinks6) reported

    @Malpee_jnr @CoachOpeele You will clap for skysports, sportsbible, BBC, ESPN and dems when they drop same statistics but when your own do same, you start rubbishing it.. Ky3s3 blacks ankasa we are our own problem o

  • e4everything
    Emma Bushell (@e4everything) reported

    @SkyHelpTeam Hi, we're in SE8 London and we've had no internet since yesterday lunchtime. Can you please let me know what the problem is and how long it will take to fix? The app says there's a local issue #skyoutage

  • MickeyAM1980
    Michael Matthews (@MickeyAM1980) reported

    @paulgreenwood5 @UtdPlug @SkySports That's why crap teams win it every year so.

  • balernohibs
    Balerno Hibee (@balernohibs) reported

    @SkyHelpTeam What’s the link between you and the betting company that bears your name. @skybet have scammed thousands of people in not paying out winning bets - if they don’t can you let me know hiw to cancel my tv and broadband as I’ll be treating the whole brand as crooks

  • TLeal93010751
    TLeal (@TLeal93010751) reported

    @SkyHelpTeam Our next update is arranged for the 6th December. The problem is the updates we're getting don't have any substance, there is no actual update and the call is just to book in another 'update'. The date we want to know is the date the pole will be installed.