Sky

Sky Outage Report in Cwmbran, Torfaen County Borough, Wales

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The latest reports from users having issues in Cwmbran come from postal codes NP44.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Cwmbran, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cwmbran and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Cwmbran, Torfaen County Borough, Wales 12/26/2025 02:25

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cwmbran, Torfaen County Borough, Wales

The most recent Sky outage reports came from the following cities: Caerphilly, Blackwood, Cardiff, Newport, Abertillery, Cwmbran, Hengoed and Bargoed.

Loading map, please wait...
City Problem Type Report Time
United KingdomCaerphilly Internet
United KingdomBlackwood Internet
United KingdomBlackwood Internet
United KingdomCardiff TV
United KingdomCardiff TV
United KingdomCardiff Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Cwmbran, Wales

Latest outage, problems and issue reports in Cwmbran and nearby locations:

  • Captain_P_Giant Captain Giant (@Captain_P_Giant) reported from Pengam, Wales

    Internet has been down for 3 hours 37... not sure whats going on either :( @SkyHelpTeam

  • Gailt31 GForce (@Gailt31) reported from Cardiff, Wales

    @SkyHelpTeam any update on when Cardiff broadband service will be restored? This has been going on since yesterday evening

  • kevinpurse kevinpurse (@kevinpurse) reported from Cardiff, Wales

    @SkyHelpTeam I'm having trouble with my Internet connection it keeps cutting out would like a swift response please

  • jamestuck James (@jamestuck) reported from Cardiff, Wales

    @SkyHelpTeam This is no help at all. I need to actually speak to someone but you don’t allow me. Ultimately the process to return my old device was not followed by Sky so never happened.

  • leejonathan ⓛⓔⓔ ⓙⓞⓝⓐⓣⓗⓐⓝ (@leejonathan) reported from Newbridge, Wales

    @SkyHelpTeam shockingly bad service on the phone trying to upgrade to skyQ but found out you’ve been upgrading our service with sports channels & kids channels and we’ve never agreed to these. need to cancel & get refunded as well as move to skyQ.

  • wenglishpaul Paul Scanlon 🏃‍♂️🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿🏃🎖 (@wenglishpaul) reported from Cardiff, Wales

    So after 20 years of being a @skytv customer. @SkyHelpTeam are happy to loose me as a customer absolutely disgusting attitude. To say I'm furious is an understatement #poorservice

  • chrislay84 chris lay (@chrislay84) reported from Cardiff, Wales

    Aston villa vs Everton is the most played game in the history of top flight football. @skysports needs to explain why you treat it with such disrespect.... You are part of the problem with the so called "big 6". Shocking coverage, you should be ashamed.

  • jamestuck James (@jamestuck) reported from Cardiff, Wales

    @SkyHelpTeam apparently you’ve cancelled my mobile phone swap because I didn’t send my old phone back in the packaging you never sent me. It sure what more I can do because getting in touch with you is like trying to unravel the mystery of how the universe started. #helpme

  • kayleighj_11 Kayleigh Johnson♡✨ (@kayleighj_11) reported from Beechwood, Wales

    @SkyUK .. seen the problem herself and today once agin internet is sooo slow & keep loosing connection again!!

  • faT_Taf_213 LeaveMyArseAlona (@faT_Taf_213) reported from Cardiff, Wales

    @DonVito29985036 @SkySportsPL @SkySports He did not square that ball to Sterling and he has never won a single trophy in his life. He will not win his first trophy with England. He’s not a winner & those are the facts . Come back when he’s actually won something of significance.

  • faT_Taf_213 LeaveMyArseAlona (@faT_Taf_213) reported from Cardiff, Wales

    @DonVito29985036 @SkySportsPL @SkySports They can’t win anything with a captain that has never lifted a single trophy in his career.Better off going with Hendo as captain,at least he knows what is needed to win trophies. Kane just wants individual glory.That is exactly why he never squared the ball to Sterling at the WC

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @SkyHelpTeam How can you not provide 24 hours support? There is obviously a national #sky crisis #skydown

  • WelshBish Tim Bishop (@WelshBish) reported from Maesycwmmer, Wales

    @SkyHelpTeam do you offer any boosters for WiFi? Im@just 4 meters away from the router in another room and it’s so slow

  • gooner1947 Peter N (@gooner1947) reported from Blackwood, Wales

    @stuafc71 @SkySports @FA_PGMOL Another one of the mysteries of VAR. Its all garbage

  • mikeyroberts81 Mikey Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mikeyroberts81) reported from Cardiff, Wales

    @PollyJames @SkyHelpTeam I live in Cardiff but my Internet seems to be fine, but dad who lives a mile down the road says his isn't working. Hopefully will be fixed soon.

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    It has been down for over 12 hours now @SkyHelpTeam when should i expect my broadband, security, ring doorbell and Sky Q box to be up and working? #skydown #skybroadband

  • Nthorney Neil Thorneycroft (@Nthorney) reported from Newport, Wales

    Do we have to have all this crap (the banners) on the screen? @the100 @SkySports

  • kayleighj_11 Kayleigh Johnson♡✨ (@kayleighj_11) reported from Beechwood, Wales

    @SkyUK broadband service is shocking!! Someone came out sorted tv out & said she could see something wrong with internet connection keeps dropping out snd rang briadbamd tech per her manager but they wont send anyone out they said yo her no problem with internet even though she..

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @KleeJohn @SkyUK And ever thus it has been. Pretty poor service.

  • benprice84 Ben Price (@benprice84) reported from Penmaen, Wales

    @SkySports Graeme Souness is an awful pundit, why do you still employ him? The obvious vendetta he has against Paul Pogba is bordering on ridiculous now

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • ClareBlueFlares Claire (@ClareBlueFlares) reported

    @SkyHelpTeam hi, the last time I had an engineer round we were told we’d be entitled to an additional free booster l, my daughter now works from home and is struggling to reach a decent signal. Are you able to assist me in obtaining one please?

  • KAB_78 Karen B (@KAB_78) reported

    @8gzd8k76nM @SkyHelpTeam Such a mature and trolling response. No need to mock someone, just because you don't take the time to understand their issue. The Karen thing is old and lazy humour at best. At worst, bullying. I've been more than friendly to the agents on the phone as I know it isn't their fault

  • RenownVet01 Yorkie 'B' 🏴‍☠️ RN VD and Scar..🇬🇧 (@RenownVet01) reported

    @SkyHelpTeam I transferred to SkyQ 3 months ago, I pay for Sly movies, but have not been able to access Paramount+ since I transferred. Your operatives just told me to contact Paramount to correct the issue. I pay YOU to provide this service, so can you please sort this?

  • simonbangs Simon Bangs 🇬🇧 (@simonbangs) reported from Kingston upon Thames, England

    @SkyHelpTeam hope your well are there any known issues with Sound on Sky Glass at the moment keep having to reset sound settings to default or it’s silent 🔇 can’t see a obvious reason as I use the built in speakers with no changes.

  • KAB_78 Karen B (@KAB_78) reported

    @OpenreachHelp @SkyHelpTeam They say they don't get timely updates from you. I'm going round in circles. It's not good enough you cannot say when you can have an engineer fix the issue. Do you seriously only have one engineer who can do this?! I'm now on day 15, because you don't have a "well" engineer.

  • ClayhallFS David Conway (@ClayhallFS) reported

    Is it impossible to cancel @ParamountPlusUK / @paramountplus when you subscribe through the app on @SkyUK? I didnt sign up as part of Sky Cinema or via Paramount's website. There's no option on their respective websites to cancel and live chat say to contact each other...

  • TheEdge65 The Edge (@TheEdge65) reported

    @SkyHelpTeam Sky Q has to be one of the biggest frustrations of my life. ill in bed and network disconnects (while still up for all other devices) 2 restarts of router, 3 restarts of main sky box and multiple resets of sky mini and still it won’t reconnect. So glad it’s only£88

  • dannyboyessex @dannyboyessex (@dannyboyessex) reported

    No it’s a house. Why is me telling you that you have made an error so difficult to understand? Glad I’m with @SkyUK if this is the level of service you provide. You could offer to take my details and remove my address?

  • Monika39567128 Monika (@Monika39567128) reported

    @SkyHelpTeam I’d love to entertain my family with sky this Christmas but we are waiting for sky broadband to be installed since 29th March! Almost 9 months! Sky customer service is ignoring us, our complaints, phone calls. The worst customer care ever!

  • BouncyBonce2 Bonce (@BouncyBonce2) reported

    @SkyHelpTeam 4, however all 4 lights have been on throughout this issue and all 4 lights were still on when no device in our house had Wi-Fi last night.