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Sky Outage Report in Cwmbran, Torfaen County Borough, Wales

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Cwmbran, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cwmbran and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Cwmbran, Torfaen County Borough, Wales 11/24/2025 06:50

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cwmbran, Torfaen County Borough, Wales

The most recent Sky outage reports came from the following cities: Hengoed, Newport, Bargoed, Caerphilly, Cardiff, Blackwood, Tredegar, Rhymney, Pontypool, Cwmbran and Ebbw Vale.

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City Problem Type Report Time
United KingdomHengoed TV
United KingdomNewport TV
United KingdomBargoed TV
United KingdomNewport Internet
United KingdomCaerphilly Internet
United KingdomCaerphilly Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Cwmbran, Wales

Latest outage, problems and issue reports in Cwmbran and nearby locations:

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?

  • Youngonesclubs Young Ones Clubs Ltd. (@Youngonesclubs) reported from Pentyrch, Wales

    @skyhelpteam I have had poor WiFi coverage at my home for months, I have tried calling but as I am not vulnerable or Over 70 I can not get help. I have tried all the tips on website, It needs a booster. Can you please help?

  • pablo3479 Lee Mason (@pablo3479) reported from Cardiff, Wales

    @SkyHelpTeam I'm trying to watch live TV on my android phone through WiFi but the following message keeps appearing: 'A playback error occurred - please try again'. I've tried everything possible but having no joy. Please help

  • lilmiss_annie angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    Been with @SkyUK almost 9yrs and this is the first time that an engineer has spoken to me so rudely. He knocks my door and TELLS me that he's cutting me off because I'm stealing from another customer. I EXPLAIED to him I have my own account and dish. He then points to the side

  • kellyladd78 Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?

  • djdanter Denzil (@djdanter) reported from Caerphilly, Wales

    @PaulBro97733140 @SkySports I went to the Joshua vs Parker fight, always been a Joshua fan! I’ll never pay for anything involving that **** again. And Lewis Hamilton the same!

  • YukFongWong1 Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam Does not solve my issues

  • lilmiss_annie angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    With the dish on it thats mine. I don't get a sorry just a "oh I see" my nephew rang customer services for me as I was still shaking and upset. All they told me to do was fill out a feedback form and that would be the end of it!! I am disgusted and disappointed in @SkyUK

  • srp0000 Shaun Porter (@srp0000) reported from Newport, Wales

    @SkySports the commentators haven’t mentioned Mitrović for 2 minutes now! Damn they just did 🙄 #playofffinal

  • YukFongWong1 Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam hi I’m not sure if I’ve downloaded a rental. I wanted it for Sunday as it’s surprise for my boys birthday. What can I do as I’m sure it says it will be deleted within 24 hrs help!!

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    My broadband is awful @SkyHelpTeam.

  • Gavlaa Gavin Glover (@Gavlaa) reported from Marshfield, Wales

    @c7_OllyClifford @SkySportsPL @SkySports The technology is fine, the people officiating are the problem. So many wrong calls its embarrassing

  • NetballWales NetballWales (@NetballWales) reported from Cardiff, Wales

    Loved #womenssportsdebate on @skysports - 2 hours of great and interesting chat. But can’t help but feel there wasn’t any debate? A dozen people agreeing with one another doesn’t help... #StepOutsideTheEchoChamber

  • R_Bradley_WBA Gavenny Baggie (@R_Bradley_WBA) reported from Abergavenny, Wales

    @SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....

  • gerry_tudor gerald davies (@gerry_tudor) reported from Cardiff, Wales

    @SkyHelpTeam I think there’s a problem in my area, help.. !!

  • JonathanConway9 Jonathan Conway (@JonathanConway9) reported from Cardiff, Wales

    @SkyHelpTeam Thank you. Outside the home is certainly what the app said. Speed has been an issue for a few months, but the completely dropping internet has only been noticeable today.

  • YukFongWong1 Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam I have been ringing you for ages regarding my bill pay I need someone to help me please

  • sarsjt SJT (@sarsjt) reported from Penmaen, Wales

    @SkyUK another awful phone call experience from sky for my parents who are elderly trying to set up sky since March yesterday’s call consisted of a two way conversation in a foreign language with a translator???? An hour later still no sky can someone please advise

  • louclarkie Louise Clarke 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@louclarkie) reported from Cardiff, Wales

    @SkyHelpTeam Yes I've tried that as explained but it's showing no issues but there clearly is intermittent issues.

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam how come you can only offer me a basic broadband but BT can offer me two speeds over fibre? Am I missing something or are they slow in telling you they’re upgraded?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • uk_rays UK Rays Fan (@uk_rays) reported

    @SkyHelpTeam It’s quite a few sites which are working fine if connecting through 4g but not Wi-Fi. Getting a ‘site cannot be reached’ error. Think this happened some years back too ace was dchp issue.

  • beachjunkey Lee (@beachjunkey) reported

    @SkyHelpTeam no satellite signal. Does this mean a problem your end ?

  • mrneilfrancis Neil Francis (@mrneilfrancis) reported

    @SkyHelpTeam Yes it is Nathan. March 24 which is 37 days away & I might carry on if given a deal. This should make no difference in purchasing the amir Khan fight. On the phone they said IT problem but they were fobbing me off. It doesn’t bode well for me to have a change of heart on staying.

  • WomensCricBlog Women's Cricket Blog (@WomensCricBlog) reported

    @SkyHelpTeam "Your Sky+HD box isn't getting a satellite signal"

  • mjf1982 Mark (@mjf1982) reported

    @SkyHelpTeam Her tv, no satellite signal, tried all the online help for her but it’s made no difference, been like it most of today.

  • HSotheran Hayley Sotheran (@HSotheran) reported

    @SkyHelpTeam Still no signal since Tuesday, S20, get it today but before that no storm issues here

  • Blake88Chloe Chloe (@Blake88Chloe) reported

    @SkyHelpTeam is there an outage for 0x10 postcode?

  • TwoProngCrown The Green Manalishi (@TwoProngCrown) reported

    @simonyemane @Matt_Law_DT Problem for us is we’ve 3clubs who think we’re their biggest rival arsenal have overwhelming representation on @SkySports the Alex Ferguson it’s only Spurs disdain ex-players all ends up stereotyping us with contempt &journalist Have their allegiances with arrogance of influence

  • Coulson07 Lee Coulson (@Coulson07) reported

    @SkyHelpTeam appreciate you have been extremely busy today. The internet has been of in GU35 area all day is there any update when the service will be back

  • ZombieRocker86 Zombie Rocker (@ZombieRocker86) reported

    @SkyHelpTeam I assume you mean you're confused? I'm not confused. I'm concerned and raising it as a complaint.