Sky Outage Report in Cwmbran, Torfaen County Borough, Wales
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Cwmbran, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cwmbran and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Cwmbran, Torfaen County Borough, Wales
The most recent Sky outage reports came from the following cities: Newport, Blackwood, Cardiff, Caerphilly, Hengoed, Bargoed, Pontypool, Cwmbran, Abergavenny, Ynysddu, Usk and Portishead.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Newport |
||
| Newport |
Internet | |
| Blackwood |
Internet | |
| Cardiff |
Internet | |
| Caerphilly |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Cwmbran, Wales
Latest outage, problems and issue reports in Cwmbran and nearby locations:
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Sue Stowell
(@sue_stowell) reported
from
Machen, Wales
@SkyHelpTeam Hi The Sky Q voice control has stopped working today. I’ve reset the remote, rebooted the sky box & reset the Internet. Still nothing. Tried my upstairs sky box & the same. Can you confirm if there is a problem. Thanks
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Cath Colleypriest
(@CathFluffybob1) reported
from
Cardiff, Wales
@SkyHelpTeam Tried this not recognising anything need to print flight tickets ASAP getting no help
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heathwindowsltd
(@Heathwindows80) reported
from
Taff's Well, Wales
Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyUK not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.
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Cath Colleypriest
(@CathFluffybob1) reported
from
Cardiff, Wales
@SkyHelpTeam I can’t log into my email it says my password is wrong I followed the help path and it wanted to charge me £4.80
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SolicitingFlavours
(@SolicitingFlava) reported
from
Cardiff, Wales
@SkyHelpTeam issues in Llandaff Cardiff with Broadband - no sccess all day today . Please advise as to issue and how to claim refund for lack of service.
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Soteroula Philippou
(@SoteroulaP) reported
from
Cardiff, Wales
@SkyHelpTeam Unable to access my emails since yesterday morning and unable to reset my password. It keeps asking me for the 1st street I lived and won’t accept my answers - tried so many combinations....Please help
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SolicitingFlavours
(@SolicitingFlava) reported
from
Cardiff, Wales
@SkyHelpTeam Refuses to connect and when re - enter passwirs just keeps on stating authenication error or just say "connecting" and never does. This is not an acceptable service.
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Alex Haines
(@AlexHaines5) reported
from
Blaenavon, Wales
@Adz10Zak @SkySportsPL @SkySports Exactly, both shit
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thecountydoc
(@thecountydoc) reported
from
Newport, Wales
@SkyHelpTeam is there a problem in my area South Wales
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Cath Colleypriest
(@CathFluffybob1) reported
from
Cardiff, Wales
So @SkyHelpTeam I pay u £145 a month no response and no access to help online or phone line
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Martin Hole
(@martinhole31) reported
from
Caerphilly, Wales
@SkyHelpTeam @SkyStore I was told this back in February and I still have to purchase the DVD option when buying downloads as my daughter is deaf and requires subtitles. I’m sure I’m not the only person identifying this problem
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Lengg
(@LShimumbi) reported
from
Cardiff, Wales
@SionedHatcher @SkyUK Sky are shit and their employees about as useful as Anne Franks drum kit
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Cllr Jonathan Bishop
(@votejonathan) reported
from
Taff's Well, Wales
@afneil The #BBC is a public service broadcaster. It should focus on content the profit-seeking firms like @SkySports would not give airtime to but nevertheless is of importance.
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Lowri Roberts
(@Lowri_Amlwch) reported
from
Cardiff, Wales
Hello @SkyHelpTeam ! I’ve just spoken to your terrible customer service team! The woman couldn’t do “downgrading” or “cancelling” accounts. She couldn’t put me through to anyone either. She offered a tel. number + assured me that they’d be open until 9. They weren’t. She lied! 👎🏼
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Andrew Hopkins
(@AndrewJHopkins) reported
from
Whitchurch, Wales
@SkyHelpTeam Really disappointed in your customer service today. Andrew on the phone was great, but to wait 6 days for an engineer to fit a new Sky Q box with no TV whatsoever for the family is a disgrace. I only subscribe to #skysports for the cricket and now I will miss #CWC19
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Andrew Partridge
(@billybollox1980) reported
from
Cardiff, Wales
@TheKopHQ Just seen this on skysports mate not a chance in hell is that happening for that price… I really don’t see the point in pointless bids… it’s like us bidding 15 mil for Van Dijk… ******* stupid offer !!!
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heathwindowsltd
(@Heathwindows80) reported
from
Taff's Well, Wales
Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyHelpTeam not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.
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Max
(@Max25143798) reported
from
Newport, Wales
@robbedford32 @RetainsTheCrown @MatchroomBoxing @DunkinDonutsCtr @DAZN_USA @SkySports He's capable but I don't think he will... think he will me made to technically outbox him in rematch rather than ko him like the HWkings do n Ruiz beats him in both, confidence will b thru the roof! Think rematch bad idea but has no choice
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Ben Fowler ⚡
(@bnfwlr1989) reported
from
Cardiff, Wales
Apparently @Cymru (and other home nations) don't deserve to have the highlights for their most recent #EuropeanQualifiers on Sky Go, whilst only England do 🤷 @SkySports force us to buy their packages to watch it, and then can't be bothered to provide a full service.
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thecountydoc
(@thecountydoc) reported
from
Newport, Wales
@SkyHelpTeam Totally fed up with sky tv here in NP20. Its been down most of the day for days now and comes back on late afternoon. Sky not admitting a problem so booked an engineer to check the system, won’t get a visit for TEN days, absolutely disgusting service.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Emma
(@EmmaS_1989) reported
@SkyHelpTeam Fancy paying our charge to leave @virginmedia for us? We have picture but no sound, and previously this week had sound but no picture and I never had this problem with sky..please help me come back!
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H A M
(@thatguyhamm) reported
""There are reports saying @Arsenal players might fail to turn up for the match tommorow with @ChelseaFC"" @SkySports
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Jacqui
(@thorlovesme) reported
@SkyHelpTeam what is the number to all to sort out my Internet? I'm having to reset it most weeks as it's very intetmitant. I pay for boost so shouldn't have these issues.
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Matthew Lewis
(@MattCLe) reported
@SkyHelpTeam Very slow and variable broadband speeds all morning via Monmouth exchange - any known issues?
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Dave brown
(@DAVEBROWN221108) reported
@bt_uk Literally can’t wait for the contract to end , never ever had a charge with @VodafoneUK or @SkyUK but once again bt leading the way in poor service and customer support
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Jennifer ****
(@Jennife91623693) reported
@SkyHelpTeam Would love to but now waiting another 2 weeks for an engineer as new sky q still not working. Installed on 5th august, already one engineer visit and require another one! Terrible service while still expected to pay!
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annetteasher
(@annetteasher38) reported
@SkyUK barely any Internet service for last 48 hours despite engineer visit on Monday telling us problem fixed 🙄 time to find a better deal elsewhere #nothappy #thankfullydontworkfromhome
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Sara
(@SaraDatez) reported
@Chaarlie0106 @Lady_Suburbs @SkyUK Exactly Same I have basic tv package as i mostly watch free chanels and use it record and Internet which I have to used wired in every room as wifi signal is a joke for £47! Apparently I already have a £17 discount, imagine having to pay more for this! . .
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super vin
(@Vin0Ag) reported
Skysports tryna sell this city need a striker agenda so bad like they won’t still pop 75+ goals
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Richard 💙
(@richthemaster) reported
@SkyHelpTeam Yes on a number of occasions. While it’s #Openreach that ultimately are at fault here, we can only speak to you as the provider. This sort of incident has been happening frequently and it’s really frustrating.