Sky

Sky Outage Report in Cwmbran, Torfaen County Borough, Wales

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Cwmbran come from postal codes NP44.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Cwmbran, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cwmbran and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Cwmbran, Torfaen County Borough, Wales 01/25/2026 10:40

January 25: Problems at Sky

Sky is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cwmbran, Torfaen County Borough, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Caerphilly, Newport, Pontypool, Abergavenny, Hengoed, Blackwood, Ynysddu, Cwmbran, Usk, Portishead and Abertillery.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff TV
United KingdomCardiff Wi-fi
United KingdomCardiff Internet
United KingdomCardiff Wi-fi
United KingdomCaerphilly Internet
United KingdomNewport Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Cwmbran, Wales

Latest outage, problems and issue reports in Cwmbran and nearby locations:

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    My broadband is awful @SkyHelpTeam.

  • Mat_Seymour Mat Seymour (@Mat_Seymour) reported from Cardiff, Wales

    Hi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost

  • YukFongWong1 Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam Does not solve my issues

  • NetballWales NetballWales (@NetballWales) reported from Cardiff, Wales

    Loved #womenssportsdebate on @skysports - 2 hours of great and interesting chat. But can’t help but feel there wasn’t any debate? A dozen people agreeing with one another doesn’t help... #StepOutsideTheEchoChamber

  • srp0000 Shaun Porter (@srp0000) reported from Newport, Wales

    @SkySports the commentators haven’t mentioned Mitrović for 2 minutes now! Damn they just did 🙄 #playofffinal

  • lilmiss_annie angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    Been with @SkyUK almost 9yrs and this is the first time that an engineer has spoken to me so rudely. He knocks my door and TELLS me that he's cutting me off because I'm stealing from another customer. I EXPLAIED to him I have my own account and dish. He then points to the side

  • kellyladd78 Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?

  • sarsjt SJT (@sarsjt) reported from Penmaen, Wales

    @SkyUK another awful phone call experience from sky for my parents who are elderly trying to set up sky since March yesterday’s call consisted of a two way conversation in a foreign language with a translator???? An hour later still no sky can someone please advise

  • YukFongWong1 Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam I have been ringing you for ages regarding my bill pay I need someone to help me please

  • djdanter Denzil (@djdanter) reported from Caerphilly, Wales

    @PaulBro97733140 @SkySports I went to the Joshua vs Parker fight, always been a Joshua fan! I’ll never pay for anything involving that **** again. And Lewis Hamilton the same!

  • YukFongWong1 Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam how to watch catch up I’ve done everything on the app not able to do this yet I’m paying for this service

  • gerry_tudor gerald davies (@gerry_tudor) reported from Cardiff, Wales

    @SkyHelpTeam I think there’s a problem in my area, help.. !!

  • lilmiss_annie angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    With the dish on it thats mine. I don't get a sorry just a "oh I see" my nephew rang customer services for me as I was still shaking and upset. All they told me to do was fill out a feedback form and that would be the end of it!! I am disgusted and disappointed in @SkyUK

  • Gavlaa Gavin Glover (@Gavlaa) reported from Marshfield, Wales

    @c7_OllyClifford @SkySportsPL @SkySports The technology is fine, the people officiating are the problem. So many wrong calls its embarrassing

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam how come you can only offer me a basic broadband but BT can offer me two speeds over fibre? Am I missing something or are they slow in telling you they’re upgraded?

  • R_Bradley_WBA Gavenny Baggie (@R_Bradley_WBA) reported from Abergavenny, Wales

    @SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....

  • Youngonesclubs Young Ones Clubs Ltd. (@Youngonesclubs) reported from Pentyrch, Wales

    @skyhelpteam I have had poor WiFi coverage at my home for months, I have tried calling but as I am not vulnerable or Over 70 I can not get help. I have tried all the tips on website, It needs a booster. Can you please help?

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?

  • kellyladd78 Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?

  • pablo3479 Lee Mason (@pablo3479) reported from Cardiff, Wales

    @SkyHelpTeam I'm trying to watch live TV on my android phone through WiFi but the following message keeps appearing: 'A playback error occurred - please try again'. I've tried everything possible but having no joy. Please help

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • SunnyBella_ ☀️🏳️‍🌈 Bella 🏳️‍🌈☀️ (@SunnyBella_) reported

    @SkyHelpTeam It was pre ordered through my sky box and tv , I’ve just gone back on the movie in the store (on my box) and pressed on the purchased button and it has now downloaded to my box . Can I double check that this won’t have charged me twice for it ? If so I need to cancel the original

  • steeleyp_ PS (@steeleyp_) reported

    @nigey_baby @SkyUK Try using an incognito tab as the Sky site has terrible issues with cookies and generally saying things are unavailable.

  • manLawrance Freightliner (@manLawrance) reported

    @SkySports Lol Who gives a monkeys this is not the Chelsea I went to in the 1970s they can all go and have a run and jump I’ll never support them again I was a true supporter and I still have a program with Tommy Trinder you So-called supporters are not True English Chelsea FANS

  • FITZCLUNE KEITH FITZSIMONS (@FITZCLUNE) reported

    @SkyHelpTeam broadband down at best intermittent for over 24 hours now. Making home working a nightmare. What's going on ?? B31 postcode

  • gasheroo Gary Ashmore (@gasheroo) reported

    @Janana58 @SkyHelpTeam @ZSpurg Compensation isn’t really the issue. The problem is your utter inability to actually help. No one is asking you to fix the problem but just give some meaningful updates. It’s basic customer service and your organisation repeatedly fails to get anywhere near those basics

  • deminimismusic Lee Burrows (@deminimismusic) reported

    @ScotsScouser @SkySports By his own admission, he hit rock bottom mentally. It doesn't mean he's a bad defender though. He had a decent game against Burnley, to his credit. I reckon he's enjoying playing alongside Dunk again. #BHAFC

  • hayman_steve Steve Hayman (@hayman_steve) reported

    @SkyHelpTeam We have three phones on #skymobile contracts and day after day we struggle hugely with data coverage even though our phones show 4G and good service levels. We moved from Carphone Warehouse/EE earlier this year and each day we are regretting the move more and more.

  • Janana58 Janna (@Janana58) reported

    @gasheroo @SkyHelpTeam @ZSpurg Apparently the only thing they know is that there is a problem. Not helpful when we could have told them that. Almost 7 hours without internet. According to their page it needs to be off for two days for us to get compensation so we've paid all day for no service

  • SpatterJay SpatterJay (@SpatterJay) reported

    @SkyUK @SkyHelpTeam Wow. "Your Sky Q box is broken". Yeah so engineer then? "Yes. First available appointment 31st August 2021". Chokes on tea and passes out. Is this what I pay so handsomely for?

  • tomcentral Tom Miller (@tomcentral) reported

    @SkyHelpTeam It seems like it was a problem with the Hub. I restarted it and all OK. Thanks!