Sky Outage in Cwmbran, Torfaen County Borough, Wales

@SkyHelpTeam @SkyStore I was told this back in February and I still have to purchase the DVD option when buying downloads as my daughter is deaf and requires subtitles. I’m sure I’m not the only person identifying this problem

Apparently @Cymru (and other home nations) don't deserve to have the highlights for their most recent #EuropeanQualifiers on Sky Go, whilst only England do 🤷 @SkySports force us to buy their packages to watch it, and then can't be bothered to provide a full service.

@Adz10Zak @SkySportsPL @SkySports Exactly, both shit

@SkyHelpTeam Really disappointed in your customer service today. Andrew on the phone was great, but to wait 6 days for an engineer to fit a new Sky Q box with no TV whatsoever for the family is a disgrace. I only subscribe to #skysports for the cricket and now I will miss #CWC19

@virginmedia 4 month countdown to get rid of you your customer service is beyond rude. Your technical support is lacking in manners and availability. @SkyUK we are on our way back sorry for leaving biggest mistake ever. We may have saved £20 but not worth the shit service

@SkyHelpTeam sky internet down in Monmouthshire

After watching the game back this morning, it’s even more embarrassing the performance of all the officials last night, both assistants made shocking decisions too. None more so that giving offside against Matt from a throw in. Poor analysis from @SkySports too which is a shame.

@SkyHelpTeam trying to use sky go and it says my user name and password are wrong. They arent wrong. Is there a problem your end

Loving that Man Utd are now seeing the Ole Gunner Solskjaer that we had 9 months of at #Cardiff. The guy is not cut out for management and is getting by on that ******* goal in 99’. He will be the first manger gone next season #ManUtd #manutdvsmancity #SkySports

@SkyHelpTeam This is a problem we have had for years. And everytime I ask for help, it never goes anywhere. This is a general complain about businesses struggling to make money when we haven’t got reliable internet. However I will PM you. Thanks for your response

Surly there must’ve been some money down at a bookies to be DQ’d by biting #PriceAli #Boxing #SkySports

@Doyley25lfc @SkyHelpTeam I have only had Sky Q three weeks and it’s been troublesome so far. Sound dropouts through cinema system, input issues with the box not recognising the input change and now UHD flickering. Plus my subscription has been hiked by £5 a month weeks after upgrading. Poor show.

@GriffinSpurs @SkyUK Haha I don’t feel so bad now 😂😂

Shocking service from @SkyHelpTeam - if anyone can recommend a decent internet provider I’d appreciate it.

@duncanpoundcake @SkyUK @freesat_tv Best thing we did never looked back Sky is a rip off merchant

@SkyHelpTeam Very much so. Speeds and jumping up and down but apparently that was to be expected. Thanks very much for the speedy fix.

@SkyHelpTeam Apparently got a speed boost on my ‘fibre’ internet. If anything the speed has gone down!! Rubbish.

So popped onto @SkySportsNews ap today to have a look pre @SixNationsRugby today. The video section @SkySportsRugby has 18 out of 19 video about England. As a @SkySports customer in Wales I find it baffling. @BBCSport far better at spreading coverage @WalesRugby #joke

The day just goes from bad to worse. Wake up with a huge faceache (I won’t say migraine but it’s sinus pressure) then helping someone to stop being taken for a ride, get home and bloody @SkyUK box not working. The attitude from the Asian call centre made me put the phone down 1/2

@SkySports **** off. The American football is bad enough. Cat super bowl!! You are ***************.

I am NEVER getting @SkyUK broadband ever again, paying for a service that I am not receiving and been told “wait a few days an engineer might show up.” JOKE

@thelawns @SkyUK @SkyHelpTeam Yes field based not part of the call centre support

@SkyHelpTeam @SkyUK 2 full days of trying to resolve internet connectivity issues I depend on for home working which was reported first around 6 months ago and just being strung along by a text robot. Absolutely disgraceful customer service and a complete waste of time. Shocking

@SkySportsRugby @SkySports Q why is it when I need the latest rugby news that is not England I have to visit other sites to get the latest - You still have Faletau as ok for Wales when all other sites such as BBC, Twitter etc have reported the new broken arm.

@Mark_Hus @SkySports Souness has got a proper problem with Pogba. It's weird

@michaelck1972 @Bateseyboy @TerryMordecai1 @SkySports @SkyUK Hope so. But the idea that competition makes things cheaper is fake. All it does is require multiple subscriptions. I don't pay for BT (use dad's stream login) because the CL is mostly boring and they always have the "last choice" prem games. Watch the price of Prime jump next yr

@michaelck1972 @Bateseyboy @TerryMordecai1 @SkySports @SkyUK That's fair enough. But that's a different issue to just the cost. I also watch A lot of NFL/WWE/F1/Rugby on Sky, plus the ability to record and on-demand. I *would* cancel if Man Utd sold a " TV Season Ticket" and I think that will happen eventually.

@SkyHelpTeam An external issue

Yet another day with no internet in the house no thanks to @SkyUK...... Been over 3 weeks now since the problem was reported! Shocking customer care! Only interested in new customers!

@SkyUK You're 48 hours are up and surprise surprise NOTHING!! please come and remove your rubbish and take the dish off my wall... Now!!! @bt_uk don't let me down like @SkyUK

Now @SkyUK you useless *****!! can't find my order!! Great.. We'll done you've only ****** me about for 2 weeks!! #shit #sortitout but you still want paying. Goons! #complainagain

Well @SkyUK you promised to send new router and install fibre first thing and there would be no problem or down time, nothing is WORKING, NO ROUTER, NO PHONE, NO INTERNET CONNECTION, NO TV!! YOU'RE SHITE!! #usless #skybroadband #whyamipayingyou #newit #pissmearound

@HayemakerBoxing @DerekWarChisora @mrdavidhaye @SkySports You said the same shit with *******

@SkyHelpTeam Thanks, this is now working. Guess you would have tweeted this as a service update yesterday, wish I’d have spotted it, would have saved a few confused hours 😂

@JamieTennant3 @BoxingArmchair @josephcb10 @EddieHearn @SpecialKBrook @JOSHPBK @jono_carroll @afowler06 @KidGalahad90 @SkySports @DAZN_USA @147 Khan knows he's had the better career n better cv , n he'll always hold that over kell if he fights kell n losses all those names he's fort mean **** all to 🇬🇧fans n I think kell beats him n he knows it imo!🥊

@SkyUK Hi @SkyUK if it was left to me I would change but unfortunately it’s a student property ... Terrible service from them - the WiFi is also extremely slow apparently because ‘there’s a few of us’ that live here

@SkyUK Who said anything about paying . And SKY was just as bad

@SkyUK Very frustrating that you can add a channel at the click of a button but to remove it you have to call and the wait time is always so long you give up and end up carrying on paying for a service you don’t use! #frustrating #deliberatetactic

Hey who wants to see 4 days worth of conversations with @SkyUK @SkyHelpTeam ...who wants to see when I say they are bad just how bad...who wants to see me talking to David; James, Lesley, Adam x 2

Never ever pick @SkyHelpTeam @SkyUK people...just don't do it....honest to god terrible terrible customer service...started trying to resolve my issue Friday through website, chat, messenger, email..been through security so many times transferred so many times ITS NOT RESOLVED

Without doubt @SkyUK have the most diabolical, shoddy awful service by a country mile!....without fail...for a communications company you should look at that!

Anyone know how I can get out of a @SkyUK broadband contract as it goes down all the time. It’s a big headache and customer service is non existent. Can’t even play a @PlayStation game online without failure.

@SkyHelpTeam Hi. Could somebody try and help us resolve an issue please. I'm not calling via phone as I've tried that and the advice was useless.

@SkyUK existing customer contract ending in a month, and new deal originally offered at one price to then be hiked up by another agent we just spoke to is not good enough... I want a call back please to discuss my outrage #unhappycustomer

@Jac0bWilliam @SkyUK @virginmedia Oh you poor soul

@SkySports can tell me the time Tony bellew fight is on plz so I can watch it on some illegal site so I don’t have to pay u Robbin ***** no more than I have 2 .. regards a sky customer

@SkyUK considering someone is meant to be calling me Tues to convince me not to cancel after 7 years of loyalty, this whole waiting 45 minutes to have my call answered is not helping your case tbh

I’ve put my foot down tonight! No @bethlfin you are not watching X factor, I’m watching @CardiffCityFC win on @SkySports #bluebirds

Terrible camera work by @SkySports there, chose to show replays of the handbags & scuffles rather than the goal itself 🙈 we wonder where the kids then get it from #WellPlayed 👎🏻#CHEMNU

Been with @SkyHelpTeam for a year now, haven't had a correct bill since July, paid almost double each month due to their error and their goodwill gesture is a £20 Tesco gift voucher. Guess customer retention isn't what the prioritise

@bestcanton7 @SkySports Sad thing is it doesn’t matter they are like the Wilpons with the Mets never selling

@SkyHelpTeam No internet what so ever and no phone. This is nothing unusual for sky. Terrible provider

@Pa_Ward1 @1ManUnitedNews @SkySports Unfollowing the club doesn't mean we support less means we want change more 1 person unfollowing wont make a difference but thousand or millions will "each journey of a thousand miles, starts with a single step" #GlaziersOut

@Pa_Ward1 @1ManUnitedNews @SkySports What's hilarious are these fans abusing others for having a different opinion. When you love something you dont want to see it suffer so you try to do something. Maybe they're used to being treated like shit and think that's love.

@SkyHelpTeam Help pages don't fix. You being down pointless

Tough Shit, #Comcast-Owned @SkyUK !

@ElliotMinchella @SkyUK I had great service from them on live chat when my internet was doubling in price.

@theangryscotKB @SkyFootball @SkySports I was laughing at the team then, now I'm saying Scotland as a whole isn't worth bothering one, quit your delusions of grandeur nobody gives a ****, also it's man united.

@Doran754 @SkyFootball @SkySports bit stupid since you already laughed ya fud, you're a Man U fan so it says it all really 😂😂

@SkyFootball @SkySports 1st goal there was a foul, no VAR check, penalty the angle shown to ref wasnt the one where the edge of her boot connected with the ball. Before the incident scotland were making a sub when the ref restarted the game. No arguments with the retake. Finally where was the added time