Sky Outage Report in Cwmbran, Torfaen County Borough, Wales
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Cwmbran, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cwmbran and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Cwmbran, Torfaen County Borough, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Blackwood, Newport, Hengoed, Bargoed, Caerphilly, Pontypool, Cwmbran, Abergavenny, Ynysddu, Usk and Portishead.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Blackwood |
Wi-fi | |
| Newport |
TV | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Cwmbran, Wales
Latest outage, problems and issue reports in Cwmbran and nearby locations:
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Tania Davies
(@TanJanDav) reported
from
Cardiff, Wales
@SkyHelpTeam They cut me off after they send a text!!! So frustrating. I am calling the published customer service number!!! I have tried all suggested directives in the website I just need help from a human !!
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Tania Davies
(@TanJanDav) reported
from
Cardiff, Wales
@SkyHelpTeam Good morning, I have been having issues with my broadband for 3 weeks. Randomly my devices will not connect to the internet. The amber face appears as well as flashing on occasion . Seems to happen on a weekend and in the Evening? Can you help? Thanks
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@SarahBell85 @SkyHelpTeam It’s down in Cardiff too so unlikely your device
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@100Climbs @ibiza74pete1 Brilliant! Snag is, though I threaten to do this, the kids know I need to keep it on in order to run my business! Does anyone know if it's possible to divide the wifi signal so I can keep one channel on (password protected) but switch off the other? I use Sky. @SkyHelpTeam
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Shane Andrews MBE 💙
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi, my sky Q and my other box that mirrors it hasn’t been working for 5 hours now. Is there an issue in Cardiff?
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@SkyHelpTeam broadband is down, is there an outage in the Cardiff area ? #cardiff #skybroadband
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Tim Bishop
(@WelshBish) reported
from
Maesycwmmer, Wales
@SkyHelpTeam do you offer any boosters for WiFi? Im@just 4 meters away from the router in another room and it’s so slow
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James
(@jamestuck) reported
from
Cardiff, Wales
@SkyHelpTeam This is no help at all. I need to actually speak to someone but you don’t allow me. Ultimately the process to return my old device was not followed by Sky so never happened.
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Gerald J Davies
(@GerJDav) reported
from
Caerphilly, Wales
@_drane @SkyUK If you use your hotspot try balancing your phone near an open window It might help the phone signal get in if you’ve got coated or treated glass
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@SkyHelpTeam You need to employ more people. Everytime i have called over the previous 20 years with a problem i wait far too long. Customer retentions and sales answer far quicker! #sky
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@ChristianFish3 @SkyHelpTeam Mine is down. In city centre
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James
(@jamestuck) reported
from
Cardiff, Wales
@SkyHelpTeam apparently you’ve cancelled my mobile phone swap because I didn’t send my old phone back in the packaging you never sent me. It sure what more I can do because getting in touch with you is like trying to unravel the mystery of how the universe started. #helpme
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LeaveMyArseAlona
(@faT_Taf_213) reported
from
Cardiff, Wales
@DonVito29985036 @SkySportsPL @SkySports They can’t win anything with a captain that has never lifted a single trophy in his career.Better off going with Hendo as captain,at least he knows what is needed to win trophies. Kane just wants individual glory.That is exactly why he never squared the ball to Sterling at the WC
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@SkyHelpTeam guys do you have a telephone number where I can speak to someone? Your automated service just keeps going around in a circle & repeating its self.
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Tania Davies
(@TanJanDav) reported
from
Cardiff, Wales
@SkyHelpTeam how do I get to talk to a human at customer service? I keep calling and the computer texts me a link to the website. You have already done that.!this is shocking service
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andrew corten
(@AndrewCorten) reported
from
Newport, Wales
@GNev2 how ******** do @SkySports allow such a biased prick like you commentate on a Man U game ? You are a disgrace #biased #disgrace
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#HelloMyNameIsSimon🏴
(@amphlett_sg) reported
from
Cardiff, Wales
@SkyHelpTeam my mother in law ordered multiscreen in December and has been paying for it but no Minibox can you help ? Tried online & phone but going round in circles!
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Shaun Porter
(@srp0000) reported
from
Newport, Wales
Wtf is wrong with the sound @SkySports #MUNEVE ?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Van Dijk Prodigy
(@VANDIJKWANNABE) reported
@SkySports is so bad at transfer news now. They’re so far behind @FabrizioRomano it’s unreal. #LFC
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Mary Surry
(@mazmaz7777) reported
@WeAreOpenreach @SkyHelpTeam Thank you, it's actually Openreach's fault it's not working, your engineers should be attending to fix the problem and I'm still waiting. This was brought to your attention on Monday that it wasn't working and now I have to wait again.
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Alan
(@wired2thebrink) reported
@SkyHelpTeam Crashed again ...i appreciate you want private chat but considering your forums are full of posts all saying same thing , when you going to replace your bad attempt of firestick?
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Paul 🏳️🌈🚂🏛️🌳📚📸
(@Grumbrela) reported
@SkyUK hi, I’m waiting on an engineer who was due between 08:00 and 13:00. No sign yet and I’ll have to leave for work soon. Can you help at all please?
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Mary Surry
(@mazmaz7777) reported
@WeAreOpenreach Sky have contacted you, but when I contact @SkyHelpTeam they inform me they will call me back tomorrow etc so I'm no further forward than I was on Monday, I really am at the end of my tether with the whole situation and no one seems to care, I just get lip service
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Lee Penfold
(@superstarlee) reported
@SkyHelpTeam Internet outage been down since this afternoon on & off at 2:00pm
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Bode 🇳🇬
(@OlabodeAbdul11) reported
@SkySports Football is becoming nonsense particularly the activities involved which one is this again? Players now play more games than before, no time for them to rest now another club world cup this is embarrassing. We haven't had it so bad like this since i was born
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Brian Walker
(@brianwalker787) reported
@MikeKeegan_DM @SkySports poor NEPO presenter, don't do it
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Allan Armstrong
(@armstrong_allan) reported
@SkyHelpTeam my sky q won’t connect to internet. Internet is working fine and I have switched off main box and restarted. Please help.
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Arif
(@CoolArif79) reported
@SkyHelpTeam Hello - the sky go app on my Samsung galaxy A9+ doesn’t work properly . I uninstalled and re installed it but doesn’t let me sign in , sky go works fine on my I phone . Samsung had a software update few days ago , since then it doesn’t work on my Samsung tablet