Sky Outage Report in Cwmbran, Torfaen County Borough, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Cwmbran come from postal codes NP44.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Cwmbran, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cwmbran and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at Sky
Sky is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (12%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Cwmbran, Torfaen County Borough, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Caerphilly, Newport, Pontypool, Abergavenny, Hengoed, Blackwood, Ynysddu, Cwmbran, Usk, Portishead and Abertillery.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
TV | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Caerphilly |
Internet | |
| Newport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Cwmbran, Wales
Latest outage, problems and issue reports in Cwmbran and nearby locations:
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Lee Mason
(@pablo3479) reported
from
Cardiff, Wales
@SkyHelpTeam I'm trying to watch live TV on my android phone through WiFi but the following message keeps appearing: 'A playback error occurred - please try again'. I've tried everything possible but having no joy. Please help
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?
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Gavenny Baggie
(@R_Bradley_WBA) reported
from
Abergavenny, Wales
@SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....
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angharad aka Annie
(@lilmiss_annie) reported
from
Ebbw Vale, Wales
Been with @SkyUK almost 9yrs and this is the first time that an engineer has spoken to me so rudely. He knocks my door and TELLS me that he's cutting me off because I'm stealing from another customer. I EXPLAIED to him I have my own account and dish. He then points to the side
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam how to watch catch up I’ve done everything on the app not able to do this yet I’m paying for this service
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam I have been ringing you for ages regarding my bill pay I need someone to help me please
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angharad aka Annie
(@lilmiss_annie) reported
from
Ebbw Vale, Wales
With the dish on it thats mine. I don't get a sorry just a "oh I see" my nephew rang customer services for me as I was still shaking and upset. All they told me to do was fill out a feedback form and that would be the end of it!! I am disgusted and disappointed in @SkyUK
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NetballWales
(@NetballWales) reported
from
Cardiff, Wales
Loved #womenssportsdebate on @skysports - 2 hours of great and interesting chat. But can’t help but feel there wasn’t any debate? A dozen people agreeing with one another doesn’t help... #StepOutsideTheEchoChamber
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam Does not solve my issues
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SJT
(@sarsjt) reported
from
Penmaen, Wales
@SkyUK another awful phone call experience from sky for my parents who are elderly trying to set up sky since March yesterday’s call consisted of a two way conversation in a foreign language with a translator???? An hour later still no sky can someone please advise
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam how come you can only offer me a basic broadband but BT can offer me two speeds over fibre? Am I missing something or are they slow in telling you they’re upgraded?
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Gavin Glover
(@Gavlaa) reported
from
Marshfield, Wales
@c7_OllyClifford @SkySportsPL @SkySports The technology is fine, the people officiating are the problem. So many wrong calls its embarrassing
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Denzil
(@djdanter) reported
from
Caerphilly, Wales
@PaulBro97733140 @SkySports I went to the Joshua vs Parker fight, always been a Joshua fan! I’ll never pay for anything involving that **** again. And Lewis Hamilton the same!
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Shaun Porter
(@srp0000) reported
from
Newport, Wales
@SkySports the commentators haven’t mentioned Mitrović for 2 minutes now! Damn they just did 🙄 #playofffinal
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
My broadband is awful @SkyHelpTeam.
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gerald davies
(@gerry_tudor) reported
from
Cardiff, Wales
@SkyHelpTeam I think there’s a problem in my area, help.. !!
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?
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Mat Seymour
(@Mat_Seymour) reported
from
Cardiff, Wales
Hi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?
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Young Ones Clubs Ltd.
(@Youngonesclubs) reported
from
Pentyrch, Wales
@skyhelpteam I have had poor WiFi coverage at my home for months, I have tried calling but as I am not vulnerable or Over 70 I can not get help. I have tried all the tips on website, It needs a booster. Can you please help?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Lynndy Rolfe ✂️💈
(@HairByLynndy) reported
@SkyHelpTeam 30 MINUTE WAIT STILL NO SUPPORT WHEN THEY OFFER SUPPORT THEY CANT HELP. WE ARE IN ONE OF THE HIGHEST COVID AREAS AND IM HAVING TO GO OUT TO VOICE CALL CONSULTANTS BECAUSE YOUR ENGINEERS HAVE NOT BEEN 3 TIMES. NOT GOOD ENOUGH
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Mark
(@mark86spooner) reported
@SkyHelpTeam are you able to provide an update on the Outage issue in Staunton area? Broadband has been down for 4hrs+ now & you’ve provided no updates since initial tweet confirming there is an issue.
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txteva
(@txteva) reported
Hi @SkyHelpTeam I've had an email from @SkyUK saying "Just to let you know we have closed your complaint" but that is the only communication I've had - no resolution to my complaint nor any way to respond to this email.
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Salisu Uba, FCIPS
(@alsauba) reported
from
Glasgow, Scotland
@SkyHelpTeam Can you help me with contact number to reach your customer service.
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SermonOfTheMount
(@SimonMount2) reported
@whoopsadaisy17 Never mind. I binned skysports. If it’s not test cricket, I’m not bothered.
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Cllr Allan Casey
(@AllanCasey89) reported
@RealPaulMurray @OpenreachHelp @SkyHelpTeam I know there has been issues with most internet providers and think it’s a larger network problem. I have contacted BT/openreach and asked this is given absolute priority. Hope we can get it sorted ASAP
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Steve C
(@Stevecasual) reported
Very disappointed with price increases just imposed by @SkyUK @skytv Significantly above inflation, not explained or justified, terrible timing for their customers.
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Lynndy Rolfe ✂️💈
(@HairByLynndy) reported
@SkyHelpTeam Yes but it was useless. Another number to ring another 30 min queue and then guess what an offer of an SMS to troubleshoot. How do you trouble shoot engineers not coming repeatedly?
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Fiona Nisbet
(@NisbetFiona) reported
@SkyUK @SkyHelpTeam Is there an outage in G64? I have had no connection since last night? Can you tell me when this will be fixed?
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Kris Hutchinson
(@HutchTweeting) reported
@QPRed76 @Elliott_Ziegler @SkySports I mean... I'd mock if well... my side weren't in the third worst form in the league currently. On current form, both West Ham and Everton look more likely to finish top 6 than Liverpool? Keep laughing though.