Sky

Sky Outage Report in Cwmbran, Torfaen County Borough, Wales

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Cwmbran come from postal codes NP44.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Cwmbran, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cwmbran and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Cwmbran, Torfaen County Borough, Wales 01/24/2026 16:30

January 24: Problems at Sky

Sky is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cwmbran, Torfaen County Borough, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Caerphilly, Newport, Pontypool, Abergavenny, Hengoed, Blackwood, Ynysddu, Cwmbran, Usk, Portishead and Abertillery.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff TV
United KingdomCardiff Wi-fi
United KingdomCardiff Internet
United KingdomCardiff Wi-fi
United KingdomCaerphilly Internet
United KingdomNewport Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Cwmbran, Wales

Latest outage, problems and issue reports in Cwmbran and nearby locations:

  • pablo3479 Lee Mason (@pablo3479) reported from Cardiff, Wales

    @SkyHelpTeam I'm trying to watch live TV on my android phone through WiFi but the following message keeps appearing: 'A playback error occurred - please try again'. I've tried everything possible but having no joy. Please help

  • kellyladd78 Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?

  • R_Bradley_WBA Gavenny Baggie (@R_Bradley_WBA) reported from Abergavenny, Wales

    @SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....

  • lilmiss_annie angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    Been with @SkyUK almost 9yrs and this is the first time that an engineer has spoken to me so rudely. He knocks my door and TELLS me that he's cutting me off because I'm stealing from another customer. I EXPLAIED to him I have my own account and dish. He then points to the side

  • YukFongWong1 Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam how to watch catch up I’ve done everything on the app not able to do this yet I’m paying for this service

  • YukFongWong1 Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam I have been ringing you for ages regarding my bill pay I need someone to help me please

  • lilmiss_annie angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    With the dish on it thats mine. I don't get a sorry just a "oh I see" my nephew rang customer services for me as I was still shaking and upset. All they told me to do was fill out a feedback form and that would be the end of it!! I am disgusted and disappointed in @SkyUK

  • NetballWales NetballWales (@NetballWales) reported from Cardiff, Wales

    Loved #womenssportsdebate on @skysports - 2 hours of great and interesting chat. But can’t help but feel there wasn’t any debate? A dozen people agreeing with one another doesn’t help... #StepOutsideTheEchoChamber

  • YukFongWong1 Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam Does not solve my issues

  • sarsjt SJT (@sarsjt) reported from Penmaen, Wales

    @SkyUK another awful phone call experience from sky for my parents who are elderly trying to set up sky since March yesterday’s call consisted of a two way conversation in a foreign language with a translator???? An hour later still no sky can someone please advise

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam how come you can only offer me a basic broadband but BT can offer me two speeds over fibre? Am I missing something or are they slow in telling you they’re upgraded?

  • Gavlaa Gavin Glover (@Gavlaa) reported from Marshfield, Wales

    @c7_OllyClifford @SkySportsPL @SkySports The technology is fine, the people officiating are the problem. So many wrong calls its embarrassing

  • djdanter Denzil (@djdanter) reported from Caerphilly, Wales

    @PaulBro97733140 @SkySports I went to the Joshua vs Parker fight, always been a Joshua fan! I’ll never pay for anything involving that **** again. And Lewis Hamilton the same!

  • srp0000 Shaun Porter (@srp0000) reported from Newport, Wales

    @SkySports the commentators haven’t mentioned Mitrović for 2 minutes now! Damn they just did 🙄 #playofffinal

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    My broadband is awful @SkyHelpTeam.

  • gerry_tudor gerald davies (@gerry_tudor) reported from Cardiff, Wales

    @SkyHelpTeam I think there’s a problem in my area, help.. !!

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?

  • Mat_Seymour Mat Seymour (@Mat_Seymour) reported from Cardiff, Wales

    Hi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost

  • kellyladd78 Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?

  • Youngonesclubs Young Ones Clubs Ltd. (@Youngonesclubs) reported from Pentyrch, Wales

    @skyhelpteam I have had poor WiFi coverage at my home for months, I have tried calling but as I am not vulnerable or Over 70 I can not get help. I have tried all the tips on website, It needs a booster. Can you please help?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • HairByLynndy Lynndy Rolfe ✂️💈 (@HairByLynndy) reported

    @SkyHelpTeam 30 MINUTE WAIT STILL NO SUPPORT WHEN THEY OFFER SUPPORT THEY CANT HELP. WE ARE IN ONE OF THE HIGHEST COVID AREAS AND IM HAVING TO GO OUT TO VOICE CALL CONSULTANTS BECAUSE YOUR ENGINEERS HAVE NOT BEEN 3 TIMES. NOT GOOD ENOUGH

  • mark86spooner Mark (@mark86spooner) reported

    @SkyHelpTeam are you able to provide an update on the Outage issue in Staunton area? Broadband has been down for 4hrs+ now & you’ve provided no updates since initial tweet confirming there is an issue.

  • txteva txteva (@txteva) reported

    Hi @SkyHelpTeam I've had an email from @SkyUK saying "Just to let you know we have closed your complaint" but that is the only communication I've had - no resolution to my complaint nor any way to respond to this email.

  • alsauba Salisu Uba, FCIPS (@alsauba) reported from Glasgow, Scotland

    @SkyHelpTeam Can you help me with contact number to reach your customer service.

  • SimonMount2 SermonOfTheMount (@SimonMount2) reported

    @whoopsadaisy17 Never mind. I binned skysports. If it’s not test cricket, I’m not bothered.

  • AllanCasey89 Cllr Allan Casey (@AllanCasey89) reported

    @RealPaulMurray @OpenreachHelp @SkyHelpTeam I know there has been issues with most internet providers and think it’s a larger network problem. I have contacted BT/openreach and asked this is given absolute priority. Hope we can get it sorted ASAP

  • Stevecasual Steve C (@Stevecasual) reported

    Very disappointed with price increases just imposed by @SkyUK @skytv Significantly above inflation, not explained or justified, terrible timing for their customers.

  • HairByLynndy Lynndy Rolfe ✂️💈 (@HairByLynndy) reported

    @SkyHelpTeam Yes but it was useless. Another number to ring another 30 min queue and then guess what an offer of an SMS to troubleshoot. How do you trouble shoot engineers not coming repeatedly?

  • NisbetFiona Fiona Nisbet (@NisbetFiona) reported

    @SkyUK @SkyHelpTeam Is there an outage in G64? I have had no connection since last night? Can you tell me when this will be fixed?

  • HutchTweeting Kris Hutchinson (@HutchTweeting) reported

    @QPRed76 @Elliott_Ziegler @SkySports I mean... I'd mock if well... my side weren't in the third worst form in the league currently. On current form, both West Ham and Everton look more likely to finish top 6 than Liverpool? Keep laughing though.