Sky Outage Report in Henllys, Torfaen County Borough, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Henllys, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Henllys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 23: Problems at Sky
Sky is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Henllys, Torfaen County Borough, Wales
The most recent Sky outage reports came from the following cities: Bargoed, Newport, Caerphilly, Cardiff, Treharris, Hengoed, Pontypridd, Blackwood, Tredegar, Rhymney, Pontypool, Cwmbran and Ebbw Vale.
| City | Problem Type | Report Time |
|---|---|---|
 Bargoed |
TV | |
| Newport |
Internet | |
| Caerphilly |
Internet | |
| Caerphilly |
Wi-fi | |
| Cardiff |
Wi-fi | |
| Newport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Henllys, Wales
Latest outage, problems and issue reports in Henllys and nearby locations:
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@Burgy_Tog @SkySports If it was the foot sweep that put him down then he should be able to beat the count. Always takes the easy way out Molina
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@ChristianFish3 @SkyHelpTeam Mine is down. In city centre
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James
(@jamestuck) reported
from
Cardiff, Wales
@SkyHelpTeam This is no help at all. I need to actually speak to someone but you don’t allow me. Ultimately the process to return my old device was not followed by Sky so never happened.
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@SkyHelpTeam broadband is down, is there an outage in the Cardiff area ? #cardiff #skybroadband
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@SkySports Why are people hiring social media companies and wtf is wrong with saying ‘are you ready’ ffs
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Shaun Porter
(@srp0000) reported
from
Newport, Wales
Wtf is wrong with the sound @SkySports #MUNEVE ?
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@SkyHelpTeam guys do you have a telephone number where I can speak to someone? Your automated service just keeps going around in a circle & repeating its self.
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LeaveMyArseAlona
(@faT_Taf_213) reported
from
Cardiff, Wales
@DonVito29985036 @SkySportsPL @SkySports He did not square that ball to Sterling and he has never won a single trophy in his life. He will not win his first trophy with England. He’s not a winner & those are the facts . Come back when he’s actually won something of significance.
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#HelloMyNameIsSimon🏴
(@amphlett_sg) reported
from
Cardiff, Wales
@SkyHelpTeam my mother in law ordered multiscreen in December and has been paying for it but no Minibox can you help ? Tried online & phone but going round in circles!
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Peter N
(@gooner1947) reported
from
Blackwood, Wales
@stuafc71 @SkySports @FA_PGMOL Another one of the mysteries of VAR. Its all garbage
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@SarahBell85 @SkyHelpTeam It’s down in Cardiff too so unlikely your device
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LeaveMyArseAlona
(@faT_Taf_213) reported
from
Cardiff, Wales
@DonVito29985036 @SkySportsPL @SkySports They can’t win anything with a captain that has never lifted a single trophy in his career.Better off going with Hendo as captain,at least he knows what is needed to win trophies. Kane just wants individual glory.That is exactly why he never squared the ball to Sterling at the WC
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Gerald J Davies
(@GerJDav) reported
from
Caerphilly, Wales
@_drane @SkyUK If you use your hotspot try balancing your phone near an open window It might help the phone signal get in if you’ve got coated or treated glass
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James
(@jamestuck) reported
from
Cardiff, Wales
@SkyHelpTeam apparently you’ve cancelled my mobile phone swap because I didn’t send my old phone back in the packaging you never sent me. It sure what more I can do because getting in touch with you is like trying to unravel the mystery of how the universe started. #helpme
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Shane Andrews MBE 💙
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi, my sky Q and my other box that mirrors it hasn’t been working for 5 hours now. Is there an issue in Cardiff?
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chris lay
(@chrislay84) reported
from
Cardiff, Wales
Aston villa vs Everton is the most played game in the history of top flight football. @skysports needs to explain why you treat it with such disrespect.... You are part of the problem with the so called "big 6". Shocking coverage, you should be ashamed.
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Tim Bishop
(@WelshBish) reported
from
Maesycwmmer, Wales
@SkyHelpTeam do you offer any boosters for WiFi? Im@just 4 meters away from the router in another room and it’s so slow
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@SkyHelpTeam You need to employ more people. Everytime i have called over the previous 20 years with a problem i wait far too long. Customer retentions and sales answer far quicker! #sky
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ⓛⓔⓔ ⓙⓞⓝⓐⓣⓗⓐⓝ
(@leejonathan) reported
from
Newbridge, Wales
@SkyHelpTeam shockingly bad service on the phone trying to upgrade to skyQ but found out you’ve been upgrading our service with sports channels & kids channels and we’ve never agreed to these. need to cancel & get refunded as well as move to skyQ.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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GingerJohn
(@JohnThomson4) reported
@OCONNELLAFCFAN @SkySportsPL @SkySports in his defence the filla player never attempted a tackle so probably thought he was safe, he slid nowhere near kane l, he slid along side to block a cross.. it was kane that cheated and stepped across in to the block. should never have been given.
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Dan
(@Danaldridge01) reported
@SkySportsPL @SkySports Never a pen
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Chege Kinuthia
(@chege_kinuthia) reported
@SkySports The worst defending champions ever
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Liam
(@luckymanliam) reported
@SkyHelpTeam broadband down again, great for night-shift 🙄 If I'm not unplugging it and resetting it 2 to 3 tines a week it's this crap Kids constantly moaning about no WiFi in their room too @lyndseycamplin ring this mob tomorrow & see what other internet options available
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DIY The Future.
(@aminorjourney) reported
@SkyHelpTeam Additionally, pretty sure the problem is OUTSIDE her home (There’s been a lot of rain and it usually means the exchange gets flooded). Can’t report it directly to @OpenreachHelp but pretty sure that’s the problem.
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Karl Lewis
(@karl_0) reported
from
Northwich, England
@SkyHelpTeam - Anyone else having issues with most streaming services on #SkyBroadband
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William Oliver
(@Bill_ee_O) reported
@SkySports £18 pm for F1 alone is a terrible rip off. How do you justify it?
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Anita Giansante
(@AnitaGiansante) reported
@SkyHelpTeam I have no internet connection since yesterday, could someone help please? Did all the tests and it asked to contact you
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disenfranchised
(@grouchybstard) reported
@SkySports Gear up for another season where everyone will do their best to suggest a battle for honours, but the reality will never live up to the hype. Yes there may be one or two interesting races due to weather or suchlike, but for the most we know it’s all just a giant snooze fest!
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Afzal Razack
(@afzalrazack) reported
@SkySports Whoever they sign, will score goals because the service from the Midfield across the pitch is of serious quality. Totally embarrassing that we can't keep up @ManUtd