Sky outages and service status in Henllys, Wales
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Full Outage Map
- Sky generated 2 outage signals in the last 24 hours around Henllys, including 2 direct reports.
- The most common problems reported in this area mention Internet, TV, and Phone.
- The most recent signal from this area was received Aug 19, 6:07 PM GMT+1.
- Internet (36%)
- TV (30%)
- Phone (21%)
- Total Blackout (6%)
- Wi-fi (6%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Henllys, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Henllys, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Henllys, Wales
The most recent Sky outage reports came from the following cities: Blackwood, Cardiff, Newport, Pontypool, Caerphilly, Bargoed, Treharris, Hengoed, Cwmbran, and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Blackwood
|
Wi-fi | 59 minutes ago |
|
Cardiff
|
Total Blackout | 19 hours ago |
|
Cardiff
|
Internet | 5 days ago |
|
Cardiff
|
TV | 5 days ago |
|
Newport
|
TV | 6 days ago |
|
Cardiff
|
Internet | 6 days ago |
Nearby cities with recent reports
6 recent signals
3 recent signals
3 recent signals
2 recent signals
2 recent signals
Community Discussion
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Sky Issues Reports Near Henllys, Wales
Latest outage, problems and issue reports in Henllys and nearby locations:
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Shane (@gingio) reported from Cardiff, Wales@SkyHelpTeam how come you can only offer me a basic broadband but BT can offer me two speeds over fibre? Am I missing something or are they slow in telling you they’re upgraded?
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🏴Claire🏴 (@Dimclem_) reported from Cardiff, Wales@SkyHelpTeam it is not even 14 days since I joined Sky and my Q box has to be replaced. Do you think this is acceptable? I look forward to hearing how you intend to compensate me for the inconvenience and poor ‘service’.
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Sam Rees (@SamReesCS) reported from Newport, Wales@SkyHelpTeam really disappointing customer care lately from Sky. Seems as when you’ve transferred call centres abroad, the level of care, support and knowledge has dropped significantly. Call for one simple account change and the guys amends all my packages to curate the deal he
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David Goddard 🏴 (@DaioGoddard) reported from Treharris, Wales@SkySports Why are people hiring social media companies and wtf is wrong with saying ‘are you ready’ ffs
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Shane (@gingio) reported from Cardiff, Wales@SkyHelpTeam hi, I’m not happy that I’ve had numerous conversations with your team about returning my router and despite them confirming you received it back you’re now charging me. Please help.
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Thom (@thomjamesmcc) reported from Cardiff, WalesIs Sky Mobile service always terrible in Cardiff? None of my apps (including the most important ones 👀) aren’t working!! @SkyHelpTeam
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angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, WalesWith the dish on it thats mine. I don't get a sorry just a "oh I see" my nephew rang customer services for me as I was still shaking and upset. All they told me to do was fill out a feedback form and that would be the end of it!! I am disgusted and disappointed in @SkyUK
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Peter Robey (@peterrobey) reported from Risca, Wales@SkyHelpTeam Help needed please, Sky customer is shocking! I was promised a call from Sky technical support tonight at 7pm - no call! Very disappointed! Still no Broadband since installation of new Ultrafast 1. Just disgraceful!
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Brother Biscuit (@ThomasBroad1) reported from Cardiff, Wales@jacobwyn29 @SkySports @premierleague Photo fix
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Louis Moore (@mrlouismoore) reported from Bargoed, Wales@craigreddy @SkyUK One of the boys suggested it to me, pal. Never thought of going with them but he said he’s never had a problem and signal has never dropped. Get a £70 reward voucher as well apparently!
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Shane Andrews MBE 💙 (@gingio) reported from Cardiff, Wales@SkyHelpTeam hi, my sky Q and my other box that mirrors it hasn’t been working for 5 hours now. Is there an issue in Cardiff?
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gerald davies (@gerry_tudor) reported from Cardiff, Wales@SkyHelpTeam I think there’s a problem in my area, help.. !!
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Kaid mohamed (@mkaid90) reported from Cardiff, WalesQuestion is why do @SkySports give the white supremist banner a platform to be seen CUT that **** out of a football game.
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales@SkyHelpTeam They’ve resent the setting but apparently can take 4hrs. So waiting … 3rd issue in as many weeks.
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Gerald J Davies (@GerJDav) reported from Caerphilly, Wales@_drane @SkyUK If you use your hotspot try balancing your phone near an open window It might help the phone signal get in if you’ve got coated or treated glass
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales@SkyHelpTeam your service is getting worse & worse.
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Alun Thomas (@alunT) reported from Cardiff, Wales@SkyHelpTeam You need to employ more people. Everytime i have called over the previous 20 years with a problem i wait far too long. Customer retentions and sales answer far quicker! #sky
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Rhys Davidson (@TheRhysDavidson) reported from Cathays, Wales@SkySports is **** … 3 sets of adverts during half time!
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James Moss (@UKEmpLawyer) reported from Newport, WalesReally trash #skybroadband again. My kids have been complaining this evening as they've been dropped out of xbox games mid-game due to crap wifi. It's not the speed or service we should expect & we still haven't received the booster promised! #poorcustomerservice @SkyHelpTeam
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James (@jamestuck) reported from Cardiff, Wales@SkyHelpTeam apparently you’ve cancelled my mobile phone swap because I didn’t send my old phone back in the packaging you never sent me. It sure what more I can do because getting in touch with you is like trying to unravel the mystery of how the universe started. #helpme
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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juststreetshots (@juststreetshots) reportedCan you help? I ordered a laptop on 11 August. It was shown in stock and was ordered in time for next day delivery. I also ordered a sim to go with it and the dongle. It has still not arrived. I get messages asking me to activate the sim, but it is not here @SkyHelpTeam
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Just D. (@DuggyStand) reportedNice to see @virginmedia issues with @SkySports + are still not resolved. Absolutely useless... Hope you are gonna knock some money off my bill.
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Arsenalmav (@arsenalmav) reported@SkySports They'll spend hundreds of millions more to try and cheat their way out of trouble. "Amazing" Pep did it for 10 years. Bald fraud
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Eddie Grig (@griggy_99) reported@SkyUK 2nd time tonight the broadband has gone down. What is this? And youre saying “no issues” I think that’s a bit of a lie
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Paul.Keane (@k3ano1) reported@SkySports still employing poor pundits @jobimcanuff7 and Goodman. Fee goes up but the quality goes down. Both reckon that penalty was “close”
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simon foster (@shymon99) reported@skyuk.... wow after 26 years - looks like time to go. Just terrible
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andy (@andy48217648149) reported@cxdi55 @skytv @SkyHelpTeam been with virgin since 07 new customers always get lower price, best to phone up near end of contract saying you are going to cancel they'll lower it abut, I've got gig line with them for 34
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Lee (@COYSpurs2023) reported@SkyHelpTeam I’ve just escalated an ongoing formal complaint after nearly 2 weeks without reliable broadband, 2 failed engineer appointments & no promised follow-up from your Complaints Team. I submitted a formal complaint today & requested a response in writing. Please escalate
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Md khanmon (@MdKhanmon) reported@BayseSports Cancel those @SkySports and @footballontnt subscriptions... If I want to watch wrestling, it's on Netflix
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Damsons (@daram_ola) reported@theMadridZone @SkySports After just a season, that is bad to see! The public image is NOT there anymore. In the end, Ronaldo have the leadership skills more than all of them.