Sky Outage Report in Henllys, Torfaen County Borough, Wales
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Henllys, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Henllys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (58%)
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TV (18%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Henllys, Torfaen County Borough, Wales
The most recent Sky outage reports came from the following cities: Tredegar, Hengoed, Cardiff, Caerphilly, Newport, Cwmbran, Ebbw Vale, Pontypridd, Pontypool and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Tredegar |
TV | |
| Hengoed |
Wi-fi | |
| Cardiff |
TV | |
| Cardiff |
TV | |
| Caerphilly |
Internet | |
| Cardiff |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Henllys, Wales
Latest outage, problems and issue reports in Henllys and nearby locations:
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heathwindowsltd
(@Heathwindows80) reported
from
Taff's Well, Wales
Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyHelpTeam not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.
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Lowri Roberts
(@Lowri_Amlwch) reported
from
Cardiff, Wales
Hello @SkyHelpTeam ! I’ve just spoken to your terrible customer service team! The woman couldn’t do “downgrading” or “cancelling” accounts. She couldn’t put me through to anyone either. She offered a tel. number + assured me that they’d be open until 9. They weren’t. She lied! 👎🏼
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Cath Colleypriest
(@CathFluffybob1) reported
from
Cardiff, Wales
@SkyHelpTeam I can’t log into my email it says my password is wrong I followed the help path and it wanted to charge me £4.80
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Ryan Price
(@ryanprice1927) reported
from
Llantwit Fardre, Wales
Time to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda
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Max
(@Max25143798) reported
from
Newport, Wales
@robbedford32 @RetainsTheCrown @MatchroomBoxing @DunkinDonutsCtr @DAZN_USA @SkySports He's capable but I don't think he will... think he will me made to technically outbox him in rematch rather than ko him like the HWkings do n Ruiz beats him in both, confidence will b thru the roof! Think rematch bad idea but has no choice
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Joe T. Prosser
(@Joetprosser) reported
from
Llanhilleth, Wales
@SkyHelpTeam It's okay. You're doing your best. Customer service is awesome, just inconsistent connections and the fact I've had an engineer out 2x in 2 months is dramatic haha.
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SolicitingFlavours
(@SolicitingFlava) reported
from
Cardiff, Wales
@SkyHelpTeam Refuses to connect and when re - enter passwirs just keeps on stating authenication error or just say "connecting" and never does. This is not an acceptable service.
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thecountydoc
(@thecountydoc) reported
from
Newport, Wales
@SkyHelpTeam is there a problem in my area South Wales
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Cllr Jonathan Bishop
(@votejonathan) reported
from
Taff's Well, Wales
@afneil The #BBC is a public service broadcaster. It should focus on content the profit-seeking firms like @SkySports would not give airtime to but nevertheless is of importance.
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@SkyHelpTeam @glennerboy Good luck getting any support from this lot #Jokers
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Martin Hole
(@martinhole31) reported
from
Caerphilly, Wales
@SkyHelpTeam @SkyStore I was told this back in February and I still have to purchase the DVD option when buying downloads as my daughter is deaf and requires subtitles. I’m sure I’m not the only person identifying this problem
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SolicitingFlavours
(@SolicitingFlava) reported
from
Cardiff, Wales
@SkyHelpTeam issues in Llandaff Cardiff with Broadband - no sccess all day today . Please advise as to issue and how to claim refund for lack of service.
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Cath Colleypriest
(@CathFluffybob1) reported
from
Cardiff, Wales
@SkyHelpTeam Tried this not recognising anything need to print flight tickets ASAP getting no help
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thecountydoc
(@thecountydoc) reported
from
Newport, Wales
@SkyHelpTeam Totally fed up with sky tv here in NP20. Its been down most of the day for days now and comes back on late afternoon. Sky not admitting a problem so booked an engineer to check the system, won’t get a visit for TEN days, absolutely disgusting service.
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Andrew Partridge
(@billybollox1980) reported
from
Cardiff, Wales
@TheKopHQ Just seen this on skysports mate not a chance in hell is that happening for that price… I really don’t see the point in pointless bids… it’s like us bidding 15 mil for Van Dijk… ******* stupid offer !!!
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Soteroula Philippou
(@SoteroulaP) reported
from
Cardiff, Wales
@SkyHelpTeam Unable to access my emails since yesterday morning and unable to reset my password. It keeps asking me for the 1st street I lived and won’t accept my answers - tried so many combinations....Please help
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Sue Stowell
(@sue_stowell) reported
from
Machen, Wales
@SkyHelpTeam Hi The Sky Q voice control has stopped working today. I’ve reset the remote, rebooted the sky box & reset the Internet. Still nothing. Tried my upstairs sky box & the same. Can you confirm if there is a problem. Thanks
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heathwindowsltd
(@Heathwindows80) reported
from
Taff's Well, Wales
Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyUK not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.
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Lengg
(@LShimumbi) reported
from
Cardiff, Wales
@SionedHatcher @SkyUK Sky are shit and their employees about as useful as Anne Franks drum kit
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Cath Colleypriest
(@CathFluffybob1) reported
from
Cardiff, Wales
So @SkyHelpTeam I pay u £145 a month no response and no access to help online or phone line
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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randomtaskkk
(@randomtaskkk) reported
@SkyHelpTeam JH, by no means a personal attack. It's frankly ridiculous the Sky Help Team can't pick up the phone or email the Sky Tech Team to notify them of an issue that is affecting multiple users. Seriously? If I was Sky I'd be giving myself a good talking to right about now.
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Jamie
(@JamieJ1017) reported
@SkyUK can i ask why my internet is so so poor as cant even watch netflix or youtube yet my phone on vodafone with 2 bars of signal can and i pay for your top internet package this has been like it for 2 months now but just to say customer service is excellent @pgreenshields
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🇮🇪🇮🇪Santa🖕🖕
(@santa_clause61) reported
@ThatBritiishGuy @shannonkeatingx @SkyUK Was with sky a few years ago and their internet would **** itself every 5 minutes
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spicer
(@spicexd) reported
@TheTrueEye @TardyGinger @SkyHelpTeam Yeah, it's ****, same over here in north-east scotland
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randomtaskkk
(@randomtaskkk) reported
@SkyHelpTeam This response has literally just lost you my business. No joke. You work for Sky right? I think it'd be in your best intertest to pass customer feedback to the other bit of Sky that can fix it. God forbid a Client complained to me at my work and I didn't pass along the message...
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Jim
(@TheTrueEye) reported
@spicexd @SkyHelpTeam @randomtaskkk Yeah it is a shame aint it. Maybe this issue is in england too though hopefully lol would be funny if they posted their speeds and tried to claim it was fine at 400 ping 0.30Mb/s LMAOOO
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lone le roux
(@LoneLeRoux) reported
@SkyHelpTeam They said they couldn’t do anything and could only connect us on the 19th April when the Openreach engineer said it was going to be completely set up by today. Why such inconsistencies? Sky Query / complaint number is: 1666472483.
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roisin86
(@halloweenroisin) reported
@SkyHelpTeam i have samsung tv and sky box 1tb what picture resolution should it be my tv is 4k
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Amy Rainbow
(@amyrbow) reported
@SkyHelpTeam once again no WiFi service. my upload speeds are dire, I've been struggling to work from home for a year and you've just increased charges. Absolutely useless and can't get hold of customer support. Help
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ThatBriͥtiͣsͫhGuy
(@ThatBritiishGuy) reported
@santa_clause61 @shannonkeatingx @SkyUK really?? interesting, i've had sky for like a year or so and tbh, it's never gone down once as for my virgin media would die every day at the same time on the dot guess depends on the area for reliability.