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Sky outages and service status in Henllys, Wales

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Henllys, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 27, 11:10 PM GMT+1.
  • 50% Internet (50%)
  • 20% Wi-fi (20%)
  • 15% Total Blackout (15%)
  • 10% TV (10%)
  • 5% E-mail (5%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Henllys, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Henllys, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 30: Problems at Sky

Sky is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Henllys, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Newport, Caerphilly, Hengoed, Bargoed, Blackwood, Tredegar, and Cwmbran.

CityProblem TypeReport Time
Cardiff Internet 3 days ago
Newport Total Blackout 3 days ago
Cardiff Wi-fi 3 days ago
Cardiff Total Blackout 3 days ago
Caerphilly Internet 5 days ago
Caerphilly Internet 8 days ago

Nearby cities with recent reports

Cardiff

3 recent signals

3 days ago
Newport

1 recent signals

3 days ago
Caerphilly

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Henllys, Wales

Latest outage, problems and issue reports in Henllys and nearby locations:

  • monkwelshfunk
    matt price (@monkwelshfunk) reported from Llanhilleth, Wales

    @fellowsjdf @SkySports ******* right 😂😂 Rip the statues down Don't touch the rugby songs We'd be ****** in Wales We sing songs about Zulu's Wife beating and ******** sheep 👍

  • lilmiss_annie
    angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    With the dish on it thats mine. I don't get a sorry just a "oh I see" my nephew rang customer services for me as I was still shaking and upset. All they told me to do was fill out a feedback form and that would be the end of it!! I am disgusted and disappointed in @SkyUK

  • WelshBish
    Tim Bishop (@WelshBish) reported from Maesycwmmer, Wales

    @SkyHelpTeam do you offer any boosters for WiFi? Im@just 4 meters away from the router in another room and it’s so slow

  • ThomasBroad1
    Brother Biscuit (@ThomasBroad1) reported from Cardiff, Wales

    @jacobwyn29 @SkySports @premierleague Photo fix

  • kayleighj_11
    Kayleigh Johnson♡✨ (@kayleighj_11) reported from Beechwood, Wales

    @SkyUK broadband service is shocking!! Someone came out sorted tv out & said she could see something wrong with internet connection keeps dropping out snd rang briadbamd tech per her manager but they wont send anyone out they said yo her no problem with internet even though she..

  • YukFongWong1
    Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam I have been ringing you for ages regarding my bill pay I need someone to help me please

  • laurarose13521
    Laura-Rose 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@laurarose13521) reported from Cardiff, Wales

    @SkyUK I have a large phone bill. My phone has been cut off so I can’t receive texts or calls. I am trying to pay the bill but the payment won’t go through because the passcode text won’t go through See the problem? HELP

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Newport, Wales

    @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Newport, Wales

    Really trash #skybroadband again. My kids have been complaining this evening as they've been dropped out of xbox games mid-game due to crap wifi. It's not the speed or service we should expect & we still haven't received the booster promised! #poorcustomerservice @SkyHelpTeam

  • djdanter
    Denzil (@djdanter) reported from Caerphilly, Wales

    @PaulBro97733140 @SkySports I went to the Joshua vs Parker fight, always been a Joshua fan! I’ll never pay for anything involving that **** again. And Lewis Hamilton the same!

  • mikeyroberts81
    Mikey Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mikeyroberts81) reported from Cardiff, Wales

    Hey @SkyHelpTeam any chance you can stop slowing down my broadband? I know what the trick it, to make me upgrade to a 'faster service'. What I'll do instead is find a better provider.

  • gareth_thmpsn
    Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @SkyHelpTeam your service is getting worse & worse.

  • AndrewCorten
    andrew corten (@AndrewCorten) reported from Newport, Wales

    @GNev2 how ******** do @SkySports allow such a biased prick like you commentate on a Man U game ? You are a disgrace #biased #disgrace

  • KathrynFoot
    Kathryn Foot 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@KathrynFoot) reported from Llantwit Fardre, Wales

    @SkyHelpTeam Fine. You’ve lost a customer.

  • DaioGoddard
    David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @SkyHelpTeam im disgusted what youve done to my tv background. How do i make a complaint

  • DaioGoddard
    David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @Burgy_Tog @SkySports If it was the foot sweep that put him down then he should be able to beat the count. Always takes the easy way out Molina

  • ParaLynch
    steve lynch (@ParaLynch) reported from Pontnewydd, Wales

    @WestwoodLee @SkySports It wasn’t going in end of !! Bad sportsmanship by USA

  • alunT
    Alun Thomas (@alunT) reported from Cardiff, Wales

    @SkyHelpTeam How can you not provide 24 hours support? There is obviously a national #sky crisis #skydown

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Newport, Wales

    @100Climbs @ibiza74pete1 Brilliant! Snag is, though I threaten to do this, the kids know I need to keep it on in order to run my business! Does anyone know if it's possible to divide the wifi signal so I can keep one channel on (password protected) but switch off the other? I use Sky. @SkyHelpTeam

  • Welsh_Saint14
    Ryan Davenport (@Welsh_Saint14) reported from Cardiff, Wales

    @SkyHelpTeam Having issues regarding my account, we have re-joined sky but as I used my email address from previous account before we left im not being shown anything on the account,just had confirmation emails and text messages so can't see anything regarding reschedule

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • its_amg8
    AMG (@its_amg8) reported

    @ManUtd @worldsevens_ @SkySports Generic best of luck message with a muscle emoji and a TV plug. The Reds could finish last and the social media team would still post we know you will smash it because that is their job. Real support means watching the games not tweeting corporate encouragement. Sky Sports paying for broadcast rights means they need you to tune in not just wish luck from the couch

  • sgallagher123
    jemmy G (@sgallagher123) reported

    @maroonajambo @SkySports @spfl Ask your players when they were 1-0 up why they gave up, let you down and gave Celtic 3 goals and handed the league to them.All they needed was to hold on or even for a draw.But no, completely bottled it and destroyed their fans future. Why do they get paid if that’s what they do

  • CFC_Rad
    Rad (@CFC_Rad) reported

    @TouchlineX @SkySports Imagine they find out that was the cause If I'm Kulusevski, Kudus, Solanke, Maddison, Richarlison, Simons I'm suing Terrible injuries that will have a massive impact on their careers and forced them to miss the world cup

  • pls_do_better
    ⚫ Why Always You ⚪ (@pls_do_better) reported

    @JasonJames_73 It would be good if they could figure it out, because remember it's Sky's billions that help fund the league. Personally. I just want someone else to bid for the games. Amazon. Netflix. As @SkySports have nothing else. They are complacent. They don't care about fans. Bin them.

  • GoonerGoggz
    SG14💦 (@GoonerGoggz) reported

    Poor poor coverage from @SkySports , for **** sake you’ve given us options to watch certain games and post game shinanigans… if we wanted to sit and watch West Ham or Spurs we would’ve. Zero spotlight on Arsenal, even after becoming champions, the agenda is still on

  • CraigWarrington
    Craig Warrington (@CraigWarrington) reported

    @GoonerGirl1969 @SameOldAFC @SkySports Terrible coverage

  • Razvan930
    Razvan (@Razvan930) reported

    @AbsoluteChelsea @SkySports Accepting responsibility, would mean the sporting directors would have been sacked and Eghbali would step down. This nothing but a PR slap on wrist, while they will somehow receive bigger bonuses.

  • v8jhd
    Joely. D (@v8jhd) reported

    Absolutely painful customer service @SkyUK

  • decomposed_dino
    eliza riley (@decomposed_dino) reported

    @SkyHelpTeam any idea who I should contact regarding a damaged router that doesn't work? I tried the chat bot but AI didn't understand me, rang the number online to be directed to a different number who then directed me back to the first one. Paying for Internet I can't use...

  • DavidNSansom
    David Sansom (@DavidNSansom) reported

    That’s an absolute disgrace from Sky. All they had to do was keep one channel focused on Arsenal but we have seen nothing. I think a mass complaint should go in. If this was Utd, City or Liverpool would this happen.Absolutely disgusting. Start a petition! @SkyFootball @SkySports