Sky

Sky Outage Report in Risca, Caerphilly County Borough, Wales

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Risca, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Risca and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Risca, Caerphilly County Borough, Wales 12/13/2025 14:30

December 13: Problems at Sky

Sky is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Risca, Caerphilly County Borough, Wales

The most recent Sky outage reports came from the following cities: Newport, Cardiff, Caerphilly, Blackwood, Abertillery, Cwmbran, Hengoed, Pontypridd, Bargoed, Merthyr Tydfil, Treharris, Penarth, Mountain Ash, Tredegar and Rhymney.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewport Total Blackout
United KingdomCardiff Internet
United KingdomNewport Total Blackout
United KingdomCardiff Internet
United KingdomCardiff Phone
United KingdomCaerphilly Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Risca, Wales

Latest outage, problems and issue reports in Risca and nearby locations:

  • wingnut1927 Mark Letman (@wingnut1927) reported from Cardiff, Wales

    @elltell91 @SkyFootball @SkySports He wears a magic hat! Different level mate. His goal wasn’t bad either!

  • AChinnick90 Andrew Chinnick (@AChinnick90) reported from Cardiff, Wales

    @RSpencer100 @virginmedia @SkyUK Absolutely awful @virginmedia. I’ll be following you to @SkyUK as soon as my contract ends!

  • sandraburnett3 sandra burnett (@sandraburnett3) reported from Cardiff, Wales

    @AaronNacey @21LVA_linings @Julian_01m @SkySportsPL @ManCity @SkySports I won’t if you get it over the line that was bad last year 7 points up with a game in hand hopefully lesson learnt

  • LRG0808 Leah Griffiths (@LRG0808) reported from Church Village, Wales

    Yet again @SkyHelpTeam sky broadband is down AGAIN!!!! I wonder why I bother paying the monthly fee!! I use more of@my mobile data when at home these days 😡😡

  • efwolf359 alan edwards (@efwolf359) reported from Merthyr Tydfil, Wales

    @SkyHelpTeam think it’s perfectly ok to make a customer wait three weeks for an engineer to visit to fix a totally dead skyQ system

  • Griffter1927 Griffter (@Griffter1927) reported from Cardiff, Wales

    @SkySportsBoxing @SkySports Tony Bellews commentary and bias is awful. Get rid. @EddieHearn

  • BCFC_OLIVERDOG BCFC Oliver the Dog 🔴⚪️ (@BCFC_OLIVERDOG) reported from Cardiff, Wales

    @parkins_michael @SkySports @CardiffCityFC @MillwallFC Having a bad day mikey boy 👀

  • dev2y Dev2y (@dev2y) reported from Cardiff, Wales

    @SkyHelpTeam your broadband is awful! Connection keeps dropping. #timetoswitch

  • robertm72589070 🎯🎯robert morgan (@robertm72589070) reported from Abertridwr, Wales

    @BBC and @SkyUK Your vile and bias attack on Jeremy Corbyn and the @UKLabour. Will come bk to bite you on your arse. I'm not going to pay your licence fee anymore for your spewing of lies. And I'm going to cancel my subscription to the other bias shit. Good day

  • NCRobo Neil C Robo🏴󠁧󠁢󠁷󠁬󠁳󠁿📷 (@NCRobo) reported from Ebbw Vale, Wales

    Hey @SkySports WTF is go ng on with the #redbutton 😡😡🤡🤡 loads of usual shite games on apart from ours!!!! @LUFC

  • LewisYDavies Lewis Davies (@LewisYDavies) reported from Caerphilly, Wales

    Gary is completely spot on. If the highest level of this country has issues with racism, homophobia and xenophobia then lower down the spectrum and into football it is seen as ok. Embarrassing that @DavidJonesSky & @SkySports don’t share the same view on these issues.

  • sandraburnett3 sandra burnett (@sandraburnett3) reported from Cardiff, Wales

    @TheJordanMeares @DjangoSkywalker @SkySportsBoxing @BronzeBomber @kingkongboxing @SkySports Wilder tried and lost in the books he never lost but all fight fans know he did

  • Cazz001 Lady Carol (@Cazz001) reported from Cardiff, Wales

    So frustrating that my @SkyHelpTeam broadband is down again, 2 weeks, 2 @OpenreachHelp engineer visits, both assuring me it’s fixed - nope it’s not. #firstworldproblem

  • Max25143798 Max (@Max25143798) reported from Newport, Wales

    @weameo @MatchroomBoxing @_anthonysimsjr @DAZN_USA @SkySportsBoxing @SkySports Don't seem like it @EddieHearn wtf going on

  • antycher Anthony Pugh (@antycher) reported from Mountain Ash, Wales

    @SkyHelpTeam @SkyUK Hi ive done a sky swap but I cant find the order number to claim my free galaxy buds. Help!

  • finnfrenz Melinda Hawthorne (@finnfrenz) reported from Bargoed, Wales

    @SkyHelpTeam problems with internet access CF46 which is near Cardiff. Some sites ok others unreachable. Rebooted router and device but no difference.

  • dafyddlewis82 Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales

    @SkyHelpTeam need your help asap I've already sent a dm

  • CanIfcking Neil (@CanIfcking) reported from Cardiff, Wales

    @rachaelhxx @SkyHelpTeam Ow shit phone them and ask to be put to the teck team thay sort it there end

  • Joetprosser Joe T. Prosser (@Joetprosser) reported from Llanhilleth, Wales

    @Deaconboy666 @SkyUK @BT Yeah honestly man that new router hasn't done shit. Changes the 5GHz to a stronger channel but the 5 on it is wack anyway. Also if you notice it is just bad on a daily basis anyway like I could start out at 23 down and it would work its way down to 12... Not good.

  • thisisjmx James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Cardiff, Wales

    Hey @TheCW it's really bad of U to not let @SkyUK have the rights to show @CWBatwoman in the UK. + No other broadcaster seems to have it. It'll screw up #CrisisOnInfiniteEarths. Money over viewers...

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • julietdcole juliet cole (@julietdcole) reported

    @SkyHelpTeam also issues in SW9 London… WFH please resolve ASAP!

  • BevTheaker Bev Theaker (@BevTheaker) reported

    @RickyPatterson @SkyHelpTeam Must be the whole country down

  • Jimmyja52326796 Jimmyjammy (@Jimmyja52326796) reported

    @SkySports Yes Gary. There must be an explanation, a millionaire footballer couldn't possibly be behaving badly. As we know in your eyes only Tories are responsible for anything bad in the world.

  • NoireNate N. (@NoireNate) reported

    @SkyHelpTeam The issue is you. How are you resolving that? My internet dropped last night yet you're sending me nonsense about issues now when my service is "currently" running. Pull your finger out seriously and don't @ me for the sake of it

  • Qwibbs48 Qwibbs (@Qwibbs48) reported

    @SkyHelpTeam your internet is apualing and wouldnt let me do jack **** on my pc for hours, dame for other victims ik who use sky

  • DamianPajjjy damian paget (@DamianPajjjy) reported

    @SkyHelpTeam why can't you sort out your Internet. South wales area has been intermittent for over an hour. Can't even run checks online as that's down

  • Adaryn RJ (@Adaryn) reported

    @SkyHelpTeam @BigSammyJ Dear sky, I’m going to write this in capital letters so it’s clear. MOST OF US CANNOT ACCESS THIS ON MOBILE INTERNET. Everytime you tell us to go here, everytime I tell you I can’t access it on mobile. In any case it says no issues. There are deffo issues.

  • KudzaiZvikwende John Vhiki (@KudzaiZvikwende) reported

    @OmarHawwashBG @Inter_en Remember when people on @SkySports got a doctor saying Eriksen may never play football again. I know he said may but it just wouldn't be awesome for him to shove that statement where his MD would never reach😑😑...

  • Jack20r J20r (@Jack20r) reported

    Sky internet down ✅ Bad customer service ✅ Am I changing provider ✅ 2nd time down in 24hours can’t do any work again… @SkyHelpTeam @Sky

  • Sarflondoner66 Sarflondoner (@Sarflondoner66) reported

    @SkyHelpTeam to add to your list Sky Broadcast not working in SM5 area. #skybreakdown #skybroadband