Sky

Sky Outage Report in Risca, Caerphilly County Borough, Wales

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Risca, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Risca and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Risca, Caerphilly County Borough, Wales 03/24/2026 12:25

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Risca, Caerphilly County Borough, Wales

The most recent Sky outage reports came from the following cities: Cwmbran, Caerphilly, Cardiff, Newport, Clevedon, Merthyr Tydfil, Blackwood, Pontypridd, Mountain Ash, Hengoed, Bargoed, Pontypool and Treharris.

Loading map, please wait...
City Problem Type Report Time
United KingdomCwmbran Internet
United KingdomCaerphilly Total Blackout
United KingdomCardiff Wi-fi
United KingdomNewport Wi-fi
United KingdomClevedon Internet
United KingdomCardiff Wi-fi

Community Discussion

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Sky Issues Reports Near Risca, Wales

Latest outage, problems and issue reports in Risca and nearby locations:

  • Gezzyroberts Geraint Roberts (@Gezzyroberts) reported from Panteg, Wales

    @SkyHelpTeam hi, I'm looking for a customer service number, could you please send me one. Thanks

  • starlord_adam Adam (@starlord_adam) reported from Clevedon, England

    @GNev2 @SkySports Well the way you and Sky were going on about how great Arsenal are, you shouldn't have a problem. Bias much??

  • suzannathomas suzanna thomas (@suzannathomas) reported from Cardiff, Wales

    @SkyHelpTeam can you please tell me why it is so hard for you to send a router out so it arrives before the installers. 3 weeks since we upgraded and bt arrive this morning our router not till this afternoon. Cant do the proper checks. Shocking service for the price we pay.

  • Riddy81 Riddy 🇬🇧 🦢🦢🦢🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Riddy81) reported from Cardiff, Wales

    If @SkySports don't show the south wales Derby, I swear I will cancel my sky subscription and going forward i will stream every game illegally to as many people as I can fit in my front room.. sort it out

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @SkyHelpTeam They’ve resent the setting but apparently can take 4hrs. So waiting … 3rd issue in as many weeks.

  • laurarose13521 Laura-Rose 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@laurarose13521) reported from Cardiff, Wales

    @SkyUK I have a large phone bill. My phone has been cut off so I can’t receive texts or calls. I am trying to pay the bill but the payment won’t go through because the passcode text won’t go through See the problem? HELP

  • sgeorge0_1 Steven George (@sgeorge0_1) reported from Merthyr Tydfil, Wales

    @SkyUK poor customer service.

  • kirkyboy79 captains log (@kirkyboy79) reported from Cardiff, Wales

    Listening to the @SkySports commentary yesterday you should hang your heads in shame every 2 minutes biased to sheff utd it was embarrassing.i mean #nffc stuffed em and there was no great accolade for us .they where hoping the blades would score.hope we stuff on tues

  • kellyladd78 Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam We have had no stop issues with Sky Broadway over the the last few months since the installation of Sky Q - with the lash engineer visit only on Friday - we pay a fortune for a second class service of late !

  • Welsh_Saint14 Ryan Davenport (@Welsh_Saint14) reported from Cardiff, Wales

    @SkyHelpTeam Having issues regarding my account, we have re-joined sky but as I used my email address from previous account before we left im not being shown anything on the account,just had confirmation emails and text messages so can't see anything regarding reschedule

  • Dimclem_ 🏴󠁧󠁢󠁷󠁬󠁳󠁿Claire🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Dimclem_) reported from Cardiff, Wales

    @SkyHelpTeam can you tell me why the Apple TV app is not working?

  • peterrobey Peter Robey (@peterrobey) reported from Risca, Wales

    @SkyHelpTeam Help needed please, Sky customer is shocking! I was promised a call from Sky technical support tonight at 7pm - no call! Very disappointed! Still no Broadband since installation of new Ultrafast 1. Just disgraceful!

  • starlord_adam Adam (@starlord_adam) reported from Clevedon, England

    Why am I paying over £100 a month for @SkySports when their anti spurs rhetoric is shocking. @GNev2 , Martin Tyler et al.. Might just cancel and stream for free.

  • nathchurch Nathan (@nathchurch) reported from Newport, Wales

    @SkySports You just don’t get it at all, do you? You constantly spout the same rubbish about how Steve Bruce was badly treated by the fan base! Incorrect!!!! Sure some people said some horrid stuff but that is the minority. He was never one of us, his record was shocking! Simples

  • kellyladd78 Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam Your test doesn’t show upload speeds which is exactly where the issue is ?

  • laurarose13521 Laura-Rose 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@laurarose13521) reported from Cardiff, Wales

    @SkyHelpTeam I know how to pay my bill my issue is with the text to verify the payment it can’t go through because my phone cut off

  • paullittle1977 Paul Little (@paullittle1977) reported from Newport, Wales

    How is McIlroy playing again this afternoon, hasn’t played well in months and poor this morning @SkySports @SkySportsGolf

  • pippin_terence pip1974 (@pippin_terence) reported from Merthyr Tydfil, Wales

    @empireofthekop Not only biased , but a terrible commentator "that's more minimum than maximum " he said last night and chuckled to himself for ages absolute garbage . No insight whatsoever #SkySports #Tyler #dogshit

  • ThomasBroad1 Brother Biscuit (@ThomasBroad1) reported from Cardiff, Wales

    @jacobwyn29 @SkySports @premierleague Photo fix

  • ChrisEddy_7 Eddy 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ChrisEddy_7) reported from Pontnewydd, Wales

    No televised #IPL today then @SkySports @KaceyEdwards91 time to cancel the sky sports subscription 👀

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • PSClarke28 Paul Clarke (@PSClarke28) reported

    @SkyHelpTeam I am getting a new landline number so will be cancelling the service with you

  • kt33uk Lesley (@kt33uk) reported from Stirling, Scotland

    @SkyHelpTeam Trying to reinstate the Sky service after paying the bill. Bill has been paid in full and each time I click reinstate service it tells me an error has occurred. The contact number on the screen puts me through to the payment portal

  • grueller giles culkin (@grueller) reported

    @SkyUK can I just say your Open Reach/Sky relationship is awful. No internet for a week and all I'm told is they're working on it. No idea what's going on or when it may get resolved. Joke!

  • huntdb123 Darren Hunter (@huntdb123) reported

    @SkyHelpTeam hello my broadband has been down for for weeks , everytime I call I just the the same old wait 48hrs and wlit will be fixed. Simply not good enough

  • DanielFoxRail Dan Fox (@DanielFoxRail) reported

    @SkyHelpTeam Thanks Scott, I instead downloaded content from @DisneyPlus and my wife downloaded stuff from @Netflix which both allow 4/5G downloads. Feels like an area that Sky Go falls down compared to other providers, both of whom come in at a much lower cost and without long contracts

  • toothisoutthere Billi Shears 👽🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 🇺🇦 (@toothisoutthere) reported

    @jenbinny @SkyHelpTeam #skybroadband Why are you increasing everyones broadband by £4 a month in April? Don’t feel like it’s worth being a diamond customer Won’t be renewing my broadband at the end of my contract Will go with a company that doesn’t increase charges during the contract #skytv

  • grueller giles culkin (@grueller) reported

    @SkyHelpTeam No order, just no broadband signal. Sky just kicking it over to Open Reach

  • Ashassin666 Ash (@Ashassin666) reported

    @Jo49858700Jo @SkyHelpTeam “Free” upgrade, but we all know once your contracts up there’s probably some hidden charge after. Been with Sky almost 15 years. And in my opinion even though you’re a “valued customer”, they don’t do enough for you.

  • gisahand BeeVeeZee (@gisahand) reported

    @SkyHelpTeam Sky has managed to sever my broadband every single day without fail since installation 100% every single day! Never have I know such a poor service.

  • babeoftoyland Teen Laqueefah 🇺🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@babeoftoyland) reported

    @EE really disappointed in your services, called to ask for help in paying my bill instead nothing. @SkyHelpTeam have been amazing however...be more like them!