Sky

Sky Outage Report in Risca, Caerphilly County Borough, Wales

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Risca, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Risca and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Risca, Caerphilly County Borough, Wales 08/23/2025 00:35

August 23: Problems at Sky

Sky is currently having issues. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (56%)

    Internet (56%)

  2. TV (20%)

    TV (20%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Risca, Caerphilly County Borough, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Pontypridd, Newport, Hengoed, Caerphilly, Penarth, Bargoed, Abertillery and Cwmbran.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Wi-fi
United KingdomCardiff Internet
United KingdomPontypridd Internet
United KingdomPontypridd Wi-fi
United KingdomCardiff Total Blackout
United KingdomCardiff Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Risca, Wales

Latest outage, problems and issue reports in Risca and nearby locations:

  • missrdwilliams3 Rebecca Williams (@missrdwilliams3) reported from Newport, Wales

    @SkyHelpTeam trying to use sky go and it says my user name and password are wrong. They arent wrong. Is there a problem your end

  • AlexHaines5 Alex Haines (@AlexHaines5) reported from Blaenavon, Wales

    @Adz10Zak @SkySportsPL @SkySports Exactly, both shit

  • ryanprice1927 Ryan Price (@ryanprice1927) reported from Llantwit Fardre, Wales

    Time to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda

  • votejonathan Cllr Jonathan Bishop (@votejonathan) reported from Taff's Well, Wales

    @afneil The #BBC is a public service broadcaster. It should focus on content the profit-seeking firms like @SkySports would not give airtime to but nevertheless is of importance.

  • louisem82640379 lou mack (@louisem82640379) reported from Merthyr Tydfil, Wales

    @SkyHelpTeam hi I’ve taken Netflix out with you but I can’t login can someone help please

  • BradChanner Brad Channer (@BradChanner) reported from Cardiff, Wales

    @SkyHelpTeam This is a problem we have had for years. And everytime I ask for help, it never goes anywhere. This is a general complain about businesses struggling to make money when we haven’t got reliable internet. However I will PM you. Thanks for your response

  • HannahVCW ☀️🏝Hannah🏝☀️ (@HannahVCW) reported from Clevedon, England

    @SkyHelpTeam hi, can’t seem to log into my account (says the service is down) and also my internet isn’t working! Help!

  • gwilymb1945 GwilBallinger (@gwilymb1945) reported from Llantrisant, Wales

    @SkySportsPL @SkySports Interesting that people jump to conclusions based on media reports who themselves will not be privy to the full facts.Shame it has come to this but rather than make wild and in some cases stupid statements I will await the full facts and pray the club will act equitably.

  • martinhole31 Martin Hole (@martinhole31) reported from Caerphilly, Wales

    @SkyHelpTeam @SkyStore I was told this back in February and I still have to purchase the DVD option when buying downloads as my daughter is deaf and requires subtitles. I’m sure I’m not the only person identifying this problem

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Llanyrafon, Wales

    After watching the game back this morning, it’s even more embarrassing the performance of all the officials last night, both assistants made shocking decisions too. None more so that giving offside against Matt from a throw in. Poor analysis from @SkySports too which is a shame.

  • Max25143798 Max (@Max25143798) reported from Newport, Wales

    @robbedford32 @RetainsTheCrown @MatchroomBoxing @DunkinDonutsCtr @DAZN_USA @SkySports He's capable but I don't think he will... think he will me made to technically outbox him in rematch rather than ko him like the HWkings do n Ruiz beats him in both, confidence will b thru the roof! Think rematch bad idea but has no choice

  • Lowri_Amlwch Lowri Roberts (@Lowri_Amlwch) reported from Cardiff, Wales

    Hello @SkyHelpTeam ! I’ve just spoken to your terrible customer service team! The woman couldn’t do “downgrading” or “cancelling” accounts. She couldn’t put me through to anyone either. She offered a tel. number + assured me that they’d be open until 9. They weren’t. She lied! 👎🏼

  • bnfwlr1989 Ben Fowler ⚡ (@bnfwlr1989) reported from Cardiff, Wales

    Apparently @Cymru (and other home nations) don't deserve to have the highlights for their most recent #EuropeanQualifiers on Sky Go, whilst only England do 🤷 @SkySports force us to buy their packages to watch it, and then can't be bothered to provide a full service.

  • DullUddenCow 🐮 DullUddenCow (@DullUddenCow) reported from Abertillery, Wales

    @Doyley25lfc @SkyHelpTeam I have only had Sky Q three weeks and it’s been troublesome so far. Sound dropouts through cinema system, input issues with the box not recognising the input change and now UHD flickering. Plus my subscription has been hiked by £5 a month weeks after upgrading. Poor show.

  • AndrewJHopkins Andrew Hopkins (@AndrewJHopkins) reported from Whitchurch, Wales

    @SkyHelpTeam Really disappointed in your customer service today. Andrew on the phone was great, but to wait 6 days for an engineer to fit a new Sky Q box with no TV whatsoever for the family is a disgrace. I only subscribe to #skysports for the cricket and now I will miss #CWC19

  • lovibond_matt Matt Lovibond (@lovibond_matt) reported from Risca, Wales

    Loving that Man Utd are now seeing the Ole Gunner Solskjaer that we had 9 months of at #Cardiff. The guy is not cut out for management and is getting by on that ******* goal in 99’. He will be the first manger gone next season #ManUtd #manutdvsmancity #SkySports

  • Matthw_Thompson Matthew Thompson (@Matthw_Thompson) reported from Blackwood, Wales

    Surly there must’ve been some money down at a bookies to be DQ’d by biting #PriceAli #Boxing #SkySports

  • billybollox1980 Andrew Partridge (@billybollox1980) reported from Cardiff, Wales

    @TheKopHQ Just seen this on skysports mate not a chance in hell is that happening for that price… I really don’t see the point in pointless bids… it’s like us bidding 15 mil for Van Dijk… ******* stupid offer !!!

  • EllenParker6 Ellen Parker (@EllenParker6) reported from Cardiff, Wales

    @virginmedia 4 month countdown to get rid of you your customer service is beyond rude. Your technical support is lacking in manners and availability. @SkyUK we are on our way back sorry for leaving biggest mistake ever. We may have saved £20 but not worth the shit service

  • LShimumbi Lengg (@LShimumbi) reported from Cardiff, Wales

    @SionedHatcher @SkyUK Sky are shit and their employees about as useful as Anne Franks drum kit

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • mjg316 miguel (@mjg316) reported

    @skysports please please please get **** of Alan Smith he's absolutely terrible

  • Ian4cricket1 tellingithowitis (@Ian4cricket1) reported

    @1_Smart_1 @SkySports Not as bad as Richards or carney

  • Koptin Mav (@Koptin) reported

    @SkyUK I hope everyone who isn’t able to book the boxing through the crap system that you guys blagged everyone with by offering a new telly is given some sort of compensation. What a joke. Why update things if the update doesn’t bloody work?

  • micahel11737493 michael (@micahel11737493) reported

    @skyuk why is it so hard to make a complaint? I've had problems with my phone and broadband for the last 2 months. You have a new fibre infrastructure out side my house, and you insist on keeping me on the copper line. Other companies say they can put me on it. why can't you?

  • odonnelld95 Danny O'Donnell (@odonnelld95) reported

    @Eely_1996 @SkySportsBoxing @SkyHelpTeam Have they told you what to do? Same problem here

  • alframseyrn David Ramsey (@alframseyrn) reported

    @SkyUK So looking forward to cancelling my Sky Contract. Sky customer for over 20 years and I have been treated terribly. Overcharged by £28.50 per month since Sep for 5 months and still waiting on a 'Supervisor' to authorise the refund.

  • shandyandy4 andy lambert (@shandyandy4) reported

    @SkyHelpTeam It is working OK now, but that doesn't explain why I've had issues with this for months! No doubt it'll do it again at night.

  • MackemKTF Jorvik_Mackem (@MackemKTF) reported

    @VR3Frankie @Philip_RJ89 @SkySports Soccer AM. Who wants to watch WSL, netball or Khabadi. Just poor.

  • 1_Smart_1 ---------- (@1_Smart_1) reported

    Kieron Dyer is possibly the worst pundit on @SkySports zero charisma #NUFC

  • SimonBrealy Simon Brealy (@SimonBrealy) reported

    @SkyHelpTeam Ok, just received this text from sky, but still showing as no issues on your site. This is obviously a larger network related issue. Can this be communicated? “You may be having issues with your Phone & Broadband services just now. We're sorry & working to fix this”