Sky Outage Report in Risca, Caerphilly County Borough, Wales
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Risca, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Risca and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (57%)
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TV (18%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Risca, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Newport, Pontypridd, Cardiff, Pontypool, Caerphilly, Blackwood and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Pontypridd |
TV | |
| Cardiff |
Internet | |
| Newport |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Risca, Wales
Latest outage, problems and issue reports in Risca and nearby locations:
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ChristianHyde_2
(@Dognz) reported
from
Abercarn, Wales
@SkyHelpTeam why am I receiving emails from you with regards to " Important changes to your Sky subscription" when I've not been a customer of yours for over 3 years, think you need to check your GDPR #compensation
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Craig Barlow
(@TravelCraig) reported
from
Merthyr Tydfil, Wales
@SkyHelpTeam Apparently, it's not a service you offer as you have told me in various DM.
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Eddy
(@ChrisEddy_7) reported
from
Llanyrafon, Wales
Shaun Goater is absolutely terrible as an analyst/commentator @SkySportsNews @SkySports 🙈🙈🙈
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Giggsy
(@DjGiggsy) reported
from
Cardiff, Wales
Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage
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Abbey Gullick
(@AbbeyGullick) reported
from
Panteg, Wales
@SkyHelpTeam disgusting service for a brand new customer! For the money they charge it’s an absolute disgrace! 🤯
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✨ANDREW✨ 🏴💜💙🦁
(@Villa19UTV) reported
from
Rhymney, Wales
@avfcalun @SkySportsPL @SkyFootball @SkySports @AVFCOfficial Yep wouldn’t of been all that bad even if it was 12pm kick off but 4.30 wat a horrible time 😏
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Craig Barlow
(@TravelCraig) reported
from
Merthyr Tydfil, Wales
Trying to get @SkyUK @SkyHelpTeam to help with an existing complaint is impossible.
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Adrian Coles
(@Colesy58) reported
from
Cardiff, Wales
Very poor from @SkySports , very good from @GNev2 #RacismStillAlive
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Kayleigh Johnson♡✨
(@kayleighj_11) reported
from
Newport, Wales
I am sick to death of @SkyHelpTeam now I need my internet connected or i am leaving!! Each time i ring im promised the order recovery team are due to call me and gues what ... no1 rings me!! Absolutely disgusting service from them!! 🤬
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Samantha
(@samcardifflife) reported
from
Cardiff, Wales
@SaffiliciousBlu @SkyUK @SkyHelpTeam I couldn’t wait to cut ties with them! They are awful! I will never go back to using them.
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Stu
(@P__TheLetter) reported
from
Bargoed, Wales
Trying to claim a reward off @SkyTV 😡 @SkyHelpTeam Why is it so difficult to communicate with your messaging service!! I’m sick of tired and waiting now. Your customer service is awful!
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Stu
(@P__TheLetter) reported
from
Bargoed, Wales
@SkyHelpTeam Trying to claim a refer a friend reward for my mother. Been told she’d have it several times, hasn’t arrived. Spent 2 hours on your messenger chat to now be told it will take another 15 days! 0/10 for customer service, really awful.
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Pontnewydd, Wales
@SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44
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Hannah Hughes
(@hannahughes) reported
from
Cardiff, Wales
@SkySports Graham Souness’ Mic has feedback and the faint high pitch ring is driving me mad. Pls fix xxx
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Christian
(@watto_77) reported
from
Newport, Wales
@SkySports please can you stop the idiot Don Goodman from commenting on WBA games, an ex player who hates WBA
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Jo Bradford-Cummins
(@jobrad69) reported
from
Panteg, Wales
@SkyUK convinced because I am trying to cancel boxsets I am being kept on hold - half hour now and counting. I don’t appreciate being messed around. If I was adding package on you’d be quick!!
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bert33uk
(@bert33uk) reported
from
Cardiff, Wales
@GNev2 @SkySportsNews @SkySportsPL @ToniRuediger @WezTucker Well at last @SkySports & @SkySportsDavid hav grown a pair & issued a statement. Yes Jonesy u did shut nev down & hope sky don’t start acting like @BBC like sweeping stuff under the carpet u have a duty 2 yr Audience😬
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Pontnewydd, Wales
@SkyHelpTeam Been there done that several times. No help.
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Gareth Evans
(@Gevans1980) reported
from
Penmaen, Wales
@Jamiexxs here you go. Don't cancel @SkySports Just yet 😂😂 @ScottCosgrave @RQ1927 @dai_sam65 @GwynneRichards
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Pontnewydd, Wales
@SkyHelpTeam still ridiculous signal/data signal at np44 1pd
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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幸存者
(@william_1995_) reported
@SkyHelpTeam we had a technician come round on the 17th December to fix or shoddy internet gave us a new booster and fixed our router and today, surprise surprise, our internet has stopped working. AGAIN!
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Adam Tucker
(@tweetertucker) reported
@sjdhatters @SkyHelpTeam They are proper **** recently. I wanted a refund because our internet was running at half the speed but they couldn’t check from more than 2 weeks previous although it was on record from before then because I had COVID and was isolating for 3 & a half weeks
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Stacey Stevenson
(@StaceyS00013870) reported
@SkyUK @OpenreachHelp why am I paying for a service I’m not getting? That you’ll fix “when you get to it” not amused.
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Debbie Evans
(@tyso_kitten) reported
@SkyHelpTeam how do we get refund for issues with broadband
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JoJo🐝🐝🐝🐝🐝
(@JOJOBE69) reported
@SkyHelpTeam . A vulnerable customer needs help. Fitted sky TV Sunday. Today not working. No connection to screen and need engineer visit asap. How can this be arranged. They cannot read through all online help and I am in a different area to see if I can help them
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Ian McPherson
(@ian_mc1972) reported
@SkySports how many times do you have to mention the words Manchester United per hour? Are you on a commission. When talking about any other club, the club gets mentioned once or twice, when it man u, it's three times each sentence! Wtf!
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Notformejeff
(@NathanN65883280) reported
@SkyHelpTeam do I get a refund for not having the internet I pay for? Not only is sky broadband down but also your website isn’t working. Contact me so we can arrange my refund
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Jenna Schillaci
(@JennaSchillaci) reported
@SkyUK has been down for 24 hours now. Have tried all connection tests on website and can’t get through to speak to anyone at sky. Hellllp- not ideal while isolating 😭🙏🏽😭 #skybroadbanddown #sky
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Jessica Morgan
(@schmorgs30) reported
@SkyHelpTeam Some of these comments, harsh! Very rarely have an issue with Sky, and the customer service has always been spot on. How people take things for granted now, and over react at the slightest inconvenience is disgusting. Thank you Sky for getting it sorted quickly for us.
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MFC1985
(@millwallkerk) reported
@SkyHelpTeam @NeilBosher And just how has it been resolved? I mean going down in one area due to weather can be understood. But the whole country being affected? How and what happened?