Sky Outage Report in Risca, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Risca, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Risca and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at Sky
Sky is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (51%)
-
TV (27%)
-
Wi-fi (11%)
-
Total Blackout (6%)
-
E-mail (2%)
-
Phone (2%)
Live Outage Map Near Risca, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Newport, Cardiff, Pontypool, Caerphilly, Hengoed, Pontypridd, Blackwood, Ynysddu, Cwmbran, Treharris, Usk, Mountain Ash, Merthyr Tydfil, Abertillery and Bargoed.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Cardiff |
Wi-fi | |
| Pontypool |
TV | |
| Newport |
Internet | |
| Caerphilly |
Internet | |
| Hengoed |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Risca, Wales
Latest outage, problems and issue reports in Risca and nearby locations:
-
Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@SkyHelpTeam your service is getting worse & worse.
-
Kelly Blake
(@KellyAnneBlake) reported
from
Wenvoe, Wales
@SkyHelpTeam @ElinHeaphy What’s the point in ringing? The whole of CF5 is down again 🙄
-
Peter Robey
(@peterrobey) reported
from
Risca, Wales
@SkyHelpTeam Help needed please, Sky customer is shocking! I was promised a call from Sky technical support tonight at 7pm - no call! Very disappointed! Still no Broadband since installation of new Ultrafast 1. Just disgraceful!
-
Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam Your test doesn’t show upload speeds which is exactly where the issue is ?
-
Kelly Blake
(@KellyAnneBlake) reported
from
Wenvoe, Wales
@SkyHelpTeam internet connection is down again! It’s been awful the last couple of weeks. Sort it out!
-
steve lynch
(@ParaLynch) reported
from
Pontnewydd, Wales
@WestwoodLee @SkySports It wasn’t going in end of !! Bad sportsmanship by USA
-
Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam We have had no stop issues with Sky Broadway over the the last few months since the installation of Sky Q - with the lash engineer visit only on Friday - we pay a fortune for a second class service of late !
-
Laura-Rose 🏴🏳️🌈
(@laurarose13521) reported
from
Cardiff, Wales
@SkyHelpTeam I know how to pay my bill my issue is with the text to verify the payment it can’t go through because my phone cut off
-
Brother Biscuit
(@ThomasBroad1) reported
from
Cardiff, Wales
@jacobwyn29 @SkySports @premierleague Photo fix
-
Laura-Rose 🏴🏳️🌈
(@laurarose13521) reported
from
Cardiff, Wales
@SkyUK I have a large phone bill. My phone has been cut off so I can’t receive texts or calls. I am trying to pay the bill but the payment won’t go through because the passcode text won’t go through See the problem? HELP
-
Eddy 🏴
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
No televised #IPL today then @SkySports @KaceyEdwards91 time to cancel the sky sports subscription 👀
-
Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@SkyHelpTeam They’ve resent the setting but apparently can take 4hrs. So waiting … 3rd issue in as many weeks.
-
Paul Little
(@paullittle1977) reported
from
Newport, Wales
How is McIlroy playing again this afternoon, hasn’t played well in months and poor this morning @SkySports @SkySportsGolf
-
pip1974
(@pippin_terence) reported
from
Merthyr Tydfil, Wales
@empireofthekop Not only biased , but a terrible commentator "that's more minimum than maximum " he said last night and chuckled to himself for ages absolute garbage . No insight whatsoever #SkySports #Tyler #dogshit
-
Nathan
(@nathchurch) reported
from
Newport, Wales
@SkySports You just don’t get it at all, do you? You constantly spout the same rubbish about how Steve Bruce was badly treated by the fan base! Incorrect!!!! Sure some people said some horrid stuff but that is the minority. He was never one of us, his record was shocking! Simples
-
🦋 Karen 🦋
(@KHoulgrave) reported
from
Newport, Wales
How long is this outage going to last please? Been down all day @SkyHelpTeam #skybroadband #skybroadbandsouthwales
-
Steven George
(@sgeorge0_1) reported
from
Merthyr Tydfil, Wales
@SkyUK poor customer service.
-
Mr Idrive
(@IDRIVECYMRU) reported
from
Llantrisant, Wales
@SkyHelpTeam are you having problems in the Llantrisant area (CF72) we have no WiFi
-
🏴Claire🏴
(@Dimclem_) reported
from
Cardiff, Wales
@SkyHelpTeam can you tell me why the Apple TV app is not working?
-
Adam
(@starlord_adam) reported
from
Clevedon, England
@GNev2 @SkySports Well the way you and Sky were going on about how great Arsenal are, you shouldn't have a problem. Bias much??
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Jimbodad
(@Jimbodad5) reported
@SkySports Give it a rest @SkySports and @SkySportsNews and just show the sport, pack it in with the endless lecturing, posturing and virtue signalling on every issue under the sun.
-
Wayne Adams 🏴
(@WayneAdams918) reported
Wouldn’t mind snagging Bertrand off Southampton on deadline day to support Tierney 🤞 #DeadlineDay @SkySports @Arsenal
-
Rob
(@RobJam999) reported
@Johnnyboylfc1 @SkySportsPL @SkySports Let's just agree that given the evidence. You don't have much intelligence. That's ok. But don't then project your moronic crop onto the world. Trying to help you here.
-
FB
(@fraserb) reported
@SkyHelpTeam Ok so that's no help at all given that I like everyone else in the area have done the home diagnostics as you've suggested and they can't be completed without error messages. Can I have a non-automated response please?
-
Rob
(@RobJam999) reported
@Johnnyboylfc1 @SkySportsPL @SkySports Ok. Didn't realise intelligence had a capital letter in the middle of a sentence but you just keep going. Just keep your mouth firmly closed when there's discussions about football. You offer nothing. You support Liverpool. You are a moron by default.
-
Paul
(@essexboy80) reported
@sims_ij @SkyHelpTeam Major outage by Miami roundabout due to petrol being poured into the local exchange and set on fire last night. There have been 11 openreach vans working on it all day, but engineers have advised may take up to 5 days to fix as large amounts of underground cabling has been broke
-
Duncan Astle
(@DuncanAstle) reported
@SkyHelpTeam not been able to get online all afternoon - are there any connectivity problems in East London?
-
alice mahony
(@alice_mahony) reported
@rosiefranks100 @SkyHelpTeam Yes an issue in hackney, down for us in N16 as well for a few hours
-
Tony Harrison
(@Tony_H58) reported
@joncolman @SkyHelpTeam Had the same problem with @O2 In the end they sent me a £200 signal booster box for free. Mobile signal perfect now. #GreatServive
-
Elbee Electric
(@elbeeelectric) reported
Dear @SkySports, Could you inform us all as to when you will finally relieve Graeme Souness of his duties of football coverage on your network? We, as paying customers, are sick and tired of such a bland, negative and confrontational individual each week! Many thanks