Sky Outage Report in Risca, Caerphilly County Borough, Wales
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Risca, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Risca and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (60%)
-
TV (16%)
-
Wi-fi (13%)
-
Total Blackout (5%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Risca, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Caerphilly, Newport, Mountain Ash, Tredegar, Merthyr Tydfil, Rhymney, Pontypool, Hengoed, Cwmbran, Ebbw Vale, Pontypridd and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
TV | |
| Caerphilly |
Total Blackout | |
| Cardiff |
Wi-fi | |
| Newport |
Internet | |
| Mountain Ash |
Internet | |
| Tredegar |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Risca, Wales
Latest outage, problems and issue reports in Risca and nearby locations:
-
Henry Field Assoc CIPD
(@henryf2409) reported
from
Cardiff, Wales
Helped my nan sort her @SkyUK bill today. really helpful service happy with the outcome... But she's in her 70s and has been allowed to have her bills increase to between 130-160 per month for over 2 years... Surely Safeguarding volunerable customers should stop that happening!?
-
Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi, I’m not happy that I’ve had numerous conversations with your team about returning my router and despite them confirming you received it back you’re now charging me. Please help.
-
James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@AdamStubbz @SkyUK When I realised our broadband speed from #Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
-
Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam Does not solve my issues
-
James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
-
Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?
-
James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@waxperfect @SkyHelpTeam When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
-
James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@PaulCaddick11 @AdamStubbz @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
-
Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
My broadband is awful @SkyHelpTeam.
-
Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam how come you can only offer me a basic broadband but BT can offer me two speeds over fibre? Am I missing something or are they slow in telling you they’re upgraded?
-
Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?
-
Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?
-
Andrew Newman 🏴
(@andyn63) reported
from
Cardiff, Wales
@SkyHelpTeam Hi sky. Our internet is not working and neither is it working for several of my neighbours. Any news on what’s going on? Thanks. CF5 6XR. 👍🏼
-
Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam how to watch catch up I’ve done everything on the app not able to do this yet I’m paying for this service
-
James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@breezymate @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
-
James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@lairy72 @SkyUK If they make any admissions of poor service/promise to do anything for you (e.g. send a router/booster) ensure you get them to email you written confirmation whilst you are still on the phone with them, or they'll deny it was ever said & won't be able to locate recording of call!
-
Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
******* @SkyUK hub not working again, this daily occurrence @skyhelpteam doesn't half help my complaint with @ofcom
-
Mat Seymour
(@Mat_Seymour) reported
from
Cardiff, Wales
Hi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost
-
Ross Pearce
(@MRosspearce) reported
from
Cardiff, Wales
@SkyHelpTeam Hello, I just want to register a problem with my Sky Q box. It is noisy and needs regular re booting.Also the connection with the mini box is unreliable. I would like an engineer to call but don’t want that to happen during the Covid pandemic.
-
gerald davies
(@gerry_tudor) reported
from
Cardiff, Wales
@SkyHelpTeam I think there’s a problem in my area, help.. !!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Liam Jones
(@liamjackjones) reported
@Bigbecksy @SkySportsPL @SkySports No, this officiating is worse regardless of VAR. We had some awful decisions given against us last season and the season before but this is borderline corruption.
-
Lep
(@xLepebble) reported
@PaulMck77835369 @Adrian23Hall @SkySports Nobody kicks their legs out when they fall down especially not in football unless you're trying to injure someone. What kind of hippy crack have you been smoking?
-
WilliamWallace🏴🇬🇧
(@MSMdistrust) reported
@Upthegully @YodasBroda @SkySports People have a problem with their clubs indirectly/directly endorsing the BLM organisation.
-
craig
(@craig47248777) reported
@SkySports **** taking the knee
-
CraigyBott
(@craigybott) reported
@SkySports Never a red in a million years 😩
-
Ian Adams
(@ianadams22) reported
@SkySports That's never a red. Nothing is taken into consideration anymore, momentom, pace of play, reactions of players. Shocking decision.
-
Jonathan Davies
(@JonnyPotter87) reported
@Si_G87 @redarmyof1 @SkySports I just wish that these ‘fans’ made more of an effort and gave more energy to actually tackle the issue than protesting against it. Maybe then there wouldn’t be an issue in the first place.
-
Dylan
(@Dylan_dfc) reported
******* hate that wee prick Morelos, gets away with murder, fair enough bad tackle from Vigurs, Morelos kicks out at Gardyne on the ground, skysports said nothing! What a joke
-
Dr Andrea Howes - STAY AT HOME!
(@ajhowes70) reported
@SkyUK say “it will probably be working again in a couple of hours” and “they are probably doing stuff behind the scenes” which doesn’t really help when sons trying to get online to do homework... Can you PLEASE update me @WeAreOpenreach ? We are now 5 hours instead of 2!
-
Ceitidh ❄️
(@hoodedhawks) reported
@SkyHelpTeam hi, my elderly gran is having problems with her phone line cutting in and out. She’s unable to get help from you as she cannot access her Sky account; she doesn’t know the email address or password that it’s linked to. Could you please advise?