Sky Outage Report in Risca, Caerphilly County Borough, Wales
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Risca, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Risca and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (14%)
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TV (14%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Risca, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Blackwood, Cardiff, Newport, Pontypridd, Hengoed, Mountain Ash, Tredegar, Merthyr Tydfil, Pontypool, Abertillery, Caerphilly and Penarth.
| City | Problem Type | Report Time |
|---|---|---|
 Blackwood |
Internet | |
| Blackwood |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Blackwood |
Internet | |
| Newport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Risca, Wales
Latest outage, problems and issue reports in Risca and nearby locations:
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Tania Davies
(@TanJanDav) reported
from
Cardiff, Wales
@SkyHelpTeam how do I get to talk to a human at customer service? I keep calling and the computer texts me a link to the website. You have already done that.!this is shocking service
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@SkyHelpTeam broadband is down, is there an outage in the Cardiff area ? #cardiff #skybroadband
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@SarahBell85 @SkyHelpTeam It’s down in Cardiff too so unlikely your device
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Shane Andrews MBE 💙
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi, my sky Q and my other box that mirrors it hasn’t been working for 5 hours now. Is there an issue in Cardiff?
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Danny Bullock
(@Dannyb1385) reported
from
Clevedon, England
Souness is such a dinosaur...**** him off @SkySports
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Tania Davies
(@TanJanDav) reported
from
Cardiff, Wales
@SkyHelpTeam Good morning, I have been having issues with my broadband for 3 weeks. Randomly my devices will not connect to the internet. The amber face appears as well as flashing on occasion . Seems to happen on a weekend and in the Evening? Can you help? Thanks
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@SkyHelpTeam guys do you have a telephone number where I can speak to someone? Your automated service just keeps going around in a circle & repeating its self.
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Shaun Porter
(@srp0000) reported
from
Newport, Wales
Wtf is wrong with the sound @SkySports #MUNEVE ?
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andrew corten
(@AndrewCorten) reported
from
Newport, Wales
@GNev2 how ******** do @SkySports allow such a biased prick like you commentate on a Man U game ? You are a disgrace #biased #disgrace
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Tim Bishop
(@WelshBish) reported
from
Maesycwmmer, Wales
@SkyHelpTeam do you offer any boosters for WiFi? Im@just 4 meters away from the router in another room and it’s so slow
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Gerald J Davies
(@GerJDav) reported
from
Caerphilly, Wales
@_drane @SkyUK If you use your hotspot try balancing your phone near an open window It might help the phone signal get in if you’ve got coated or treated glass
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Tania Davies
(@TanJanDav) reported
from
Cardiff, Wales
@SkyHelpTeam They cut me off after they send a text!!! So frustrating. I am calling the published customer service number!!! I have tried all suggested directives in the website I just need help from a human !!
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Mikey Roberts 🏴
(@mikeyroberts81) reported
from
Cardiff, Wales
Hey @SkyHelpTeam any chance you can stop slowing down my broadband? I know what the trick it, to make me upgrade to a 'faster service'. What I'll do instead is find a better provider.
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@100Climbs @ibiza74pete1 Brilliant! Snag is, though I threaten to do this, the kids know I need to keep it on in order to run my business! Does anyone know if it's possible to divide the wifi signal so I can keep one channel on (password protected) but switch off the other? I use Sky. @SkyHelpTeam
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@ChristianFish3 @SkyHelpTeam Mine is down. In city centre
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@SkyHelpTeam You need to employ more people. Everytime i have called over the previous 20 years with a problem i wait far too long. Customer retentions and sales answer far quicker! #sky
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Glenn Holloway
(@glenn_nnelg9) reported
from
Llantrisant, Wales
@SkyHelpTeam Again sky mess our broadband up. Without broadband for almost a month and now you turn it back off again and you can't turn it back on until the 7th of Jan. #workingfromhome #nointernet #help
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#HelloMyNameIsSimon🏴
(@amphlett_sg) reported
from
Cardiff, Wales
@SkyHelpTeam my mother in law ordered multiscreen in December and has been paying for it but no Minibox can you help ? Tried online & phone but going round in circles!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Gill
(@mr_f1sh) reported
@SkyHelpTeam is there an issue with the sky signal can't watch TV
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YNWA
(@leeg1001) reported
@SkyHelpTeam internet down… any ideas ??
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Hendo
(@Hendo_88) reported
When you pay £40+ a month to @SkyUK for your internet to go down at least once a day for the past month, 2 weeks with no internet at all, and when you call be told 'nope, no problems at our end' Makes working from home and being self employed not fun.
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Iain
(@shado5412) reported
@SkySports @boxxer crap
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Nicole Penman
(@stayupwatchtv) reported
@SkyHelpTeam LOS on my Open Reach ONT is red, is there an issue in the Harrogate area? Cannot connect at all which is problem when WFH
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Lorna
(@1dLorna) reported
@SkyHelpTeam Just beyond a joke. Either slow or just randomly drops connection - be nice for someone to actually instal fibre. If I didn’t have data I wouldn’t be able to access a forum, it’s not really good enough is it? Definitely need to change 💩
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Adam Little
(@DJSheriffFatman) reported
@Noosh1977 @SkyUK @CityFibre We had the work done in Leeds and it was a nightmare. Internet down for no more than 2hrs though. Pavement was left looking like a jigsaw afterwards.
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ᴷʳⁱˢ ✪ 🇬🇧
(@007iKb) reported
@SkyHelpTeam Hi. is there an issue with SkyGo currently. I seep getting the message; "Sorry something went wrong. There is a problem connecting with the sky app. please try again later. Tring to watch SSF1. Catch up works fine. thanks
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Andy Ram
(@apc0110) reported
Hi @SkyUK Going round the houses with your CS team over the phone for a refund that's due on my account. Please can you confirm if it's possible to discuss via DM as this has been going on for weeks and really shouldn't take so long to resolve. Poor service.
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Techni-form EDM
(@Techniform2015) reported
@swfc Any chance of my £50 non returnable deposit for the dads and kids coach I’ve had to cancel. Future fans been moved aside for @SkySports ruining ko times and days out. #fansovergreed