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Sky Outage Report in Risca, Caerphilly County Borough, Wales

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Risca, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Risca and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Risca, Caerphilly County Borough, Wales 10/08/2025 00:30

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Risca, Caerphilly County Borough, Wales

The most recent Sky outage reports came from the following cities: Caerphilly, Cardiff, Newport, Tredegar, Hengoed, Cwmbran, Ebbw Vale, Pontypridd, Pontypool and Blackwood.

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City Problem Type Report Time
United KingdomCaerphilly Internet
United KingdomCardiff TV
United KingdomCaerphilly TV
United KingdomNewport TV
United KingdomTredegar Internet
United KingdomNewport TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Risca, Wales

Latest outage, problems and issue reports in Risca and nearby locations:

  • louclarkie Louise Clarke 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@louclarkie) reported from Cardiff, Wales

    @SkyHelpTeam Yes I've tried that as explained but it's showing no issues but there clearly is intermittent issues.

  • djdanter Denzil (@djdanter) reported from Caerphilly, Wales

    @PaulBro97733140 @SkySports I went to the Joshua vs Parker fight, always been a Joshua fan! I’ll never pay for anything involving that **** again. And Lewis Hamilton the same!

  • mkaid90 Kaid mohamed (@mkaid90) reported from Cardiff, Wales

    Question is why do @SkySports give the white supremist banner a platform to be seen CUT that **** out of a football game.

  • Gavlaa Gavin Glover (@Gavlaa) reported from Marshfield, Wales

    @c7_OllyClifford @SkySportsPL @SkySports The technology is fine, the people officiating are the problem. So many wrong calls its embarrassing

  • YukFongWong1 Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam I have been ringing you for ages regarding my bill pay I need someone to help me please

  • YukFongWong1 Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam hi I’m not sure if I’ve downloaded a rental. I wanted it for Sunday as it’s surprise for my boys birthday. What can I do as I’m sure it says it will be deleted within 24 hrs help!!

  • GenghisCANN Gareth Alan (@GenghisCANN) reported from Merthyr Tydfil, Wales

    @SkyUK is there am issue with sky broadband this evening? My connection has been rubbish for several hours now!

  • sarsjt SJT (@sarsjt) reported from Penmaen, Wales

    @SkyUK another awful phone call experience from sky for my parents who are elderly trying to set up sky since March yesterday’s call consisted of a two way conversation in a foreign language with a translator???? An hour later still no sky can someone please advise

  • lilmiss_annie angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    Been with @SkyUK almost 9yrs and this is the first time that an engineer has spoken to me so rudely. He knocks my door and TELLS me that he's cutting me off because I'm stealing from another customer. I EXPLAIED to him I have my own account and dish. He then points to the side

  • PaulSmith83 Paul Smith (@PaulSmith83) reported from Mountain Ash, Wales

    @SkyHelpTeam can someone help me out please? I am speaking to someone called Aaron who is insisting on not helping me! Paying £42 a month for 2.5mbs broadband. He admits there’s a fault but won’t do anything about it.

  • pablo3479 Lee Mason (@pablo3479) reported from Cardiff, Wales

    @SkyHelpTeam I'm trying to watch live TV on my android phone through WiFi but the following message keeps appearing: 'A playback error occurred - please try again'. I've tried everything possible but having no joy. Please help

  • NetballWales NetballWales (@NetballWales) reported from Cardiff, Wales

    Loved #womenssportsdebate on @skysports - 2 hours of great and interesting chat. But can’t help but feel there wasn’t any debate? A dozen people agreeing with one another doesn’t help... #StepOutsideTheEchoChamber

  • srp0000 Shaun Porter (@srp0000) reported from Newport, Wales

    @SkySports the commentators haven’t mentioned Mitrović for 2 minutes now! Damn they just did 🙄 #playofffinal

  • SuperSizeRod Rhodri Cartwright (@SuperSizeRod) reported from Merthyr Tydfil, Wales

    What a fight! But surely Taylor won that by a mile... @SkySports @EddieHearn @KatieTaylor Parsoon is just running round throwing **** not landing clear shots Who won

  • JonathanConway9 Jonathan Conway (@JonathanConway9) reported from Cardiff, Wales

    @SkyHelpTeam Thank you. Outside the home is certainly what the app said. Speed has been an issue for a few months, but the completely dropping internet has only been noticeable today.

  • Youngonesclubs Young Ones Clubs Ltd. (@Youngonesclubs) reported from Pentyrch, Wales

    @skyhelpteam I have had poor WiFi coverage at my home for months, I have tried calling but as I am not vulnerable or Over 70 I can not get help. I have tried all the tips on website, It needs a booster. Can you please help?

  • neilbennett0707 Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    ******* @SkyUK hub not working again, this daily occurrence @skyhelpteam doesn't half help my complaint with @ofcom

  • david_batey19 david (@david_batey19) reported from Mountain Ash, Wales

    @SkySports More bad news

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam how come you can only offer me a basic broadband but BT can offer me two speeds over fibre? Am I missing something or are they slow in telling you they’re upgraded?

  • lilmiss_annie angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    With the dish on it thats mine. I don't get a sorry just a "oh I see" my nephew rang customer services for me as I was still shaking and upset. All they told me to do was fill out a feedback form and that would be the end of it!! I am disgusted and disappointed in @SkyUK

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • lewis_cafc05 lewis🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@lewis_cafc05) reported

    **** @SkySports for putting the game today so I can’t make wankers

  • Jessica68228662 Jessica (@Jessica68228662) reported

    @SkyHelpTeam But I got told I would be emailed it? Why have I not received it? Please help me

  • rosiegoodwin91 Rosanna McLoughlin (@rosiegoodwin91) reported

    @SkyHelpTeam my internet has been fine until now. BT have been all over Evesham this past week and I have had internet issues since, any idea what’s been going on?

  • 2CanOfficial Lord 2Can (@2CanOfficial) reported

    Did @skyuk internet just go down in South Wales? One of the worst services ever!

  • stephen1985manu MANCSTASTEVO (@stephen1985manu) reported

    @SkyHelpTeam Is there any tv or streaming service where u just get sports only and if so how much please

  • 18LBurke Lauren Burke (@18LBurke) reported

    @SkyHelpTeam my hub has no light on the internet but green lights for power and wireless - how can I fix this

  • deitytattoo Deity Tattoo (@deitytattoo) reported

    @TalkTalk why you are harassing me for a missed payment when I cancelled my out of contract contract in DEC ‘21, might this be because your ‘customer service’ staff member who made me feel traumatised by them during my call to you didn’t do their job AGAIN? I joined @SkyUK

  • mark_slough Mark Whitaker (@mark_slough) reported

    @SkyHelpTeam You have sent me a link to test the line which does not work. It’s says “oops we are unable to test the line, try again later” what a great help that is !!

  • mcdonchr Chris Mcdonald (@mcdonchr) reported

    @skyuk To be fair I have found a solution now, connected a screen mirroring adaptor to the Glass screen, connect your laptop then use Sky Go, the user interface is much better and the software works!!! Just shows what an utter fail your Sky Glass product is….

  • TStaff20 Tom (@TStaff20) reported

    @SkyHelpTeam snodland holborough lakes internet likes to die in the middle of the night stopping the white noise for my baby any idea the problem not a great service ???