Sky

Sky Outage Report in Risca, Caerphilly County Borough, Wales

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Risca, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Risca and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Risca, Caerphilly County Borough, Wales 07/01/2025 22:10

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. TV (50%)

    TV (50%)

  2. Internet (33%)

    Internet (33%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Risca, Caerphilly County Borough, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Newport, Hengoed, Abertillery, Cwmbran, Caerphilly, Penarth, Pontypool, Tredegar, Blackwood, Pontypridd, Clevedon, Ebbw Vale, Merthyr Tydfil and Bargoed.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomNewport Internet
United KingdomCardiff TV
United KingdomNewport Internet
United KingdomHengoed TV
United KingdomCardiff Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near Risca, Wales

Latest outage, problems and issue reports in Risca and nearby locations:

  • TheRhysDavidson Rhys Davidson (@TheRhysDavidson) reported from Cathays, Wales

    @SkySports is **** … 3 sets of adverts during half time!

  • Amdreaw Andrea Williams (@Amdreaw) reported from Pontypridd, Wales

    @GNev2 @SkySports Oh yeah how embarrassing is this game absolutely disgraceful never seen such a disgraceful bunch as today .😡😡😡😡😡😡

  • newman40 newman40 (@newman40) reported from Merthyr Tydfil, Wales

    Getting very bored of this #FSG selling #LFC and Bellingham and all the other **** now if im honest. Unless i see it on Skysports news im not even going to acknowledge it. Rant over 😠

  • markshepherd Mark Shepherd (@markshepherd) reported from Newbridge, Wales

    Thanks @skyuk! Been waiting 12 days for an engineer and then this morning he doesn’t turn up. Next available appointment now is the 5th January which if I miss, cancel or reschedule may cost me £25 🤬 Netflix it is for Christmas then. Merry Christmas @SkyHelpTeam

  • SamReesCS Sam Rees (@SamReesCS) reported from Newport, Wales

    @SkyHelpTeam really disappointing customer care lately from Sky. Seems as when you’ve transferred call centres abroad, the level of care, support and knowledge has dropped significantly. Call for one simple account change and the guys amends all my packages to curate the deal he

  • berts_back Berts Back 🇧🇧 (@berts_back) reported from Cardiff, Wales

    @SkyHelpTeam @WeAreOpenreach Somebody is lying again 2nd visit today & fibre still won’t be fitted until another visit. So that will be 3 visit 3 appointments. Getting pissed off now was told it will be sorted today🤬will definitely be looking for a refund as service is 💩

  • neil_roberts_ Neil (@neil_roberts_) reported from Cardiff, Wales

    Sky Broadband is shite @SkyHelpTeam I have ultrafast plus and yet download speeds are way below what you say, streaming is slow and the wifi doesn’t reach every room. Talking to someone about it is a 45 minute wait. What’s the point? Useless

  • timscoreboard Tim Powell Legacy Supporter of 40 years (@timscoreboard) reported from Taff's Well, Wales

    @maxwoody84 @Utd_76 @SkySports Cancel the subscription and tell them why when asked. It's what I did

  • jason_fenard jason fenard (@jason_fenard) reported from Cardiff, Wales

    Anyone else in the Cardiff area having @SkyUK internet problems? We have had no internet connection since yesterday. Some online sources reporting widespread outage but Nothing official on Sky site that I can find?

  • peedeejay Phil Jones 💙💛 (@peedeejay) reported from Bargoed, Wales

    @SkyHelpTeam how much longer do we have to wait for you to sort your outage problem 🤬🤬

  • StaceyWorboys Stacey Worboys (@StaceyWorboys) reported from Pontypridd, Wales

    @SkyHelpTeam is there issues with using the SkyGo app on iPhone? I’ve been unable to use it for a few weeks now. Doesn’t do anything when I try to watch something, just black screen with loading cog.

  • mrlouismoore Louis Moore (@mrlouismoore) reported from Bargoed, Wales

    @craigreddy @SkyUK One of the boys suggested it to me, pal. Never thought of going with them but he said he’s never had a problem and signal has never dropped. Get a £70 reward voucher as well apparently!

  • Dimclem_ 🏴󠁧󠁢󠁷󠁬󠁳󠁿Claire🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Dimclem_) reported from Cardiff, Wales

    @SkyHelpTeam it is not even 14 days since I joined Sky and my Q box has to be replaced. Do you think this is acceptable? I look forward to hearing how you intend to compensate me for the inconvenience and poor ‘service’.

  • starlord_adam Adam (@starlord_adam) reported from Clevedon, England

    @SkyHelpTeam is there a problem with the broadband in BS21 5DP. I’m trying to work but no connection!

  • EmmaLouiseTho13 Emma 🏳️‍🌈🏳️‍⚧️🖤🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@EmmaLouiseTho13) reported from Mountain Ash, Wales

    @SkyHelpTeam what exactly am I paying for? Our broadband has been down since 3pm... This is ridiculous 😒

  • thomjamesmcc Thom (@thomjamesmcc) reported from Cardiff, Wales

    Is Sky Mobile service always terrible in Cardiff? None of my apps (including the most important ones 👀) aren’t working!! @SkyHelpTeam

  • mattaddicott Matt Addicott (@mattaddicott) reported from Mountain Ash, Wales

    @SkyHelpTeam broadband down CF45 South Wales ?

  • kirkyboy79 captains log (@kirkyboy79) reported from Cardiff, Wales

    Listening to the @SkySports commentary yesterday you should hang your heads in shame every 2 minutes biased to sheff utd it was embarrassing.i mean #nffc stuffed em and there was no great accolade for us .they where hoping the blades would score.hope we stuff on tues

  • Riddy81 Riddy 🇬🇧 🦢🦢🦢🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Riddy81) reported from Cardiff, Wales

    If @SkySports don't show the south wales Derby, I swear I will cancel my sky subscription and going forward i will stream every game illegally to as many people as I can fit in my front room.. sort it out

  • Welsh_Saint14 Ryan Davenport (@Welsh_Saint14) reported from Cardiff, Wales

    @SkyHelpTeam Having issues regarding my account, we have re-joined sky but as I used my email address from previous account before we left im not being shown anything on the account,just had confirmation emails and text messages so can't see anything regarding reschedule

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • lecdoll liv ✦ (@lecdoll) reported

    remembering that feeling of when skysports uk wasn’t region blocked then mercedes called an emergency meeting

  • clovrleafmotors Sof (@clovrleafmotors) reported

    @landofade I think there’s a small probability of it happening. However, it would rely on proof that RBR is going to stink horrible with new regs and MB will be amazing. I see no reason why SkySports Italia would be reporting this tho and not someone within Verstappen’s camp.

  • Nick111839 Nick (@Nick111839) reported

    @SkyFootball There's a Championship club being ripped apart by an unfit owner. Sheffield Wednesday's players have not been paid and their academy on verge of suspension. Fans money going down the drain. Why aren't @SkySports reporting on this?

  • ethanms10 Ethan (@ethanms10) reported

    @SkyHelpTeam I was promised £25 from your complaints team, £20 from the setup fee I had to pay because of your mess up and still not had either of these in my account. Cancelled my service now.

  • stustar1984 Stuart Old (@stustar1984) reported

    @SkyHelpTeam Looks like was fixed through the night. Was an area issue. Just frustrating experience to start with

  • JoanneTatchley Jo Jo (@JoanneTatchley) reported

    @SkyHelpTeam Nothing. As expected. Didn't call Friday as I was told would happen. Called Monday at school pick up time, bad line, disconnected ... haven't heard since. I'm currently writing up my independent complaint

  • mjhhorgan72 Michael Horgan (@mjhhorgan72) reported

    @SkyUK paying for 1gb broadband and for the last three nights receiving under 100mb. Also, the stupid sky puck has to be reset every raving to watch the tv. Truly terrible products !! And we are on our third router.

  • gareth1927_ Gareth (@gareth1927_) reported

    @SkyHelpTeam Hi, I'm messaging on behalf of my mum, who is currently waiting for a visit from an open reach engineer. She has spoken to operatives but is not getting anywhere. This should have been done on the 25/26 June and again yesterday. Help!

  • SK1N1873 sk1n1873 (@SK1N1873) reported

    Thats 2 signings and both were broken by SkySports. Safe to assume Sky will be the go to media under the new owners.

  • __jessicashaw Jessica (@__jessicashaw) reported

    @SkyUK I need an email to put a complaint in I am disgusted with your company and how I’ve been treated!!