Sky Outage Report in Risca, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Risca, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Risca and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 18: Problems at Sky
Sky is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Risca, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Newport, Caerphilly, Treharris, Hengoed, Pontypridd, Merthyr Tydfil, Penarth, Blackwood, Mountain Ash, Tredegar, Rhymney, Pontypool, Cwmbran and Ebbw Vale.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
TV | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Newport |
Total Blackout | |
| Cardiff |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Risca, Wales
Latest outage, problems and issue reports in Risca and nearby locations:
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sandra burnett
(@sandraburnett3) reported
from
Cardiff, Wales
@TheJordanMeares @DjangoSkywalker @SkySportsBoxing @BronzeBomber @kingkongboxing @SkySports Wilder tried and lost in the books he never lost but all fight fans know he did
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Cardiff, Wales
Hey @TheCW it's really bad of U to not let @SkyUK have the rights to show @CWBatwoman in the UK. + No other broadcaster seems to have it. It'll screw up #CrisisOnInfiniteEarths. Money over viewers...
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Melinda Hawthorne
(@finnfrenz) reported
from
Bargoed, Wales
@SkyHelpTeam problems with internet access CF46 which is near Cardiff. Some sites ok others unreachable. Rebooted router and device but no difference.
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Joe T. Prosser
(@Joetprosser) reported
from
Llanhilleth, Wales
@Deaconboy666 @SkyUK @BT Yeah honestly man that new router hasn't done shit. Changes the 5GHz to a stronger channel but the 5 on it is wack anyway. Also if you notice it is just bad on a daily basis anyway like I could start out at 23 down and it would work its way down to 12... Not good.
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sandra burnett
(@sandraburnett3) reported
from
Cardiff, Wales
@AaronNacey @21LVA_linings @Julian_01m @SkySportsPL @ManCity @SkySports I won’t if you get it over the line that was bad last year 7 points up with a game in hand hopefully lesson learnt
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Leah Griffiths
(@LRG0808) reported
from
Church Village, Wales
Yet again @SkyHelpTeam sky broadband is down AGAIN!!!! I wonder why I bother paying the monthly fee!! I use more of@my mobile data when at home these days 😡😡
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Stu
(@P__TheLetter) reported
from
Bargoed, Wales
Trying to claim a reward off @SkyTV 😡 @SkyHelpTeam Why is it so difficult to communicate with your messaging service!! I’m sick of tired and waiting now. Your customer service is awful!
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bert33uk
(@bert33uk) reported
from
Cardiff, Wales
@GNev2 @SkySportsNews @SkySportsPL @ToniRuediger @WezTucker Well at last @SkySports & @SkySportsDavid hav grown a pair & issued a statement. Yes Jonesy u did shut nev down & hope sky don’t start acting like @BBC like sweeping stuff under the carpet u have a duty 2 yr Audience😬
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Lady Carol
(@Cazz001) reported
from
Cardiff, Wales
So frustrating that my @SkyHelpTeam broadband is down again, 2 weeks, 2 @OpenreachHelp engineer visits, both assuring me it’s fixed - nope it’s not. #firstworldproblem
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Griffter
(@Griffter1927) reported
from
Cardiff, Wales
@SkySportsBoxing @SkySports Tony Bellews commentary and bias is awful. Get rid. @EddieHearn
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Adrian Coles
(@Colesy58) reported
from
Cardiff, Wales
Very poor from @SkySports , very good from @GNev2 #RacismStillAlive
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Abbey Gullick
(@AbbeyGullick) reported
from
Panteg, Wales
@SkyHelpTeam disgusting service for a brand new customer! For the money they charge it’s an absolute disgrace! 🤯
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Neil C Robo🏴📷
(@NCRobo) reported
from
Ebbw Vale, Wales
Hey @SkySports WTF is go ng on with the #redbutton 😡😡🤡🤡 loads of usual shite games on apart from ours!!!! @LUFC
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BCFC Oliver the Dog 🔴⚪️
(@BCFC_OLIVERDOG) reported
from
Cardiff, Wales
@parkins_michael @SkySports @CardiffCityFC @MillwallFC Having a bad day mikey boy 👀
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alan edwards
(@efwolf359) reported
from
Merthyr Tydfil, Wales
@SkyHelpTeam think it’s perfectly ok to make a customer wait three weeks for an engineer to visit to fix a totally dead skyQ system
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🎯🎯robert morgan
(@robertm72589070) reported
from
Abertridwr, Wales
@BBC and @SkyUK Your vile and bias attack on Jeremy Corbyn and the @UKLabour. Will come bk to bite you on your arse. I'm not going to pay your licence fee anymore for your spewing of lies. And I'm going to cancel my subscription to the other bias shit. Good day
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Lewis Davies
(@LewisYDavies) reported
from
Caerphilly, Wales
Gary is completely spot on. If the highest level of this country has issues with racism, homophobia and xenophobia then lower down the spectrum and into football it is seen as ok. Embarrassing that @DavidJonesSky & @SkySports don’t share the same view on these issues.
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Mark Letman
(@wingnut1927) reported
from
Cardiff, Wales
@elltell91 @SkyFootball @SkySports He wears a magic hat! Different level mate. His goal wasn’t bad either!
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Dev2y
(@dev2y) reported
from
Cardiff, Wales
@SkyHelpTeam your broadband is awful! Connection keeps dropping. #timetoswitch
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Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@SkyHelpTeam need your help asap I've already sent a dm
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Spud 26
(@IROwen26) reported
@AnfieldWatch @SkySports @kickitout All this abuse towards keita is shocking, he didn't even deserved to be subbed before half time. The team was awful in the first half, he's a quality player just hasn't happened at Liverpool. Get off his back and support him
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ℕ𝕚𝕔𝕠𝕝𝕒
(@NicolaWalsh_) reported
@SkyHelpTeam Yep already done that and just spent 10 minutes doing the automated telephone checks too, to be put through to an advisor who kindly tells me in a recorded voice that you’re closed. Same fault that I’ve had to deal with twice already in the last few weeks, joke of a service
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Emma Crumpler
(@EmmaCrumpler) reported
@SkyHelpTeam 8 days later and still no broadband and tv service, no update status as to why and when. Disgusting behaviour by Sky! Callbacks promised and not followed through. I am an emergency worker and cannot even work remotely due to this. Absolutely shocking and predatory behaviour!
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Tom
(@tomow33) reported
@SkyHelpTeam Hi is the sky internet down in telford? Cant connect to anything? Whats going on now? ....
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Alun Roderick
(@m2ahr) reported
@SkyHelpTeam But I don’t wish to cancel the subscription just return one Sky Q mini box
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Joanna 💜
(@Frawdster) reported
So @SkyUK offer new customers TV + Broadband for £43 a month but best they can offer a long-standing customer is £66 a month. Pretty rubbish way to treat your loyal customers, plus you've now lost a potential broadband sale #seemsdaft #pooreffort #treatyourcustomersbetter
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Lloyd Williams
(@LloydWi03719575) reported
@SkyHelpTeam is there anyway I can leave sky during my contract if I can no longer afford the service? Partner lost her job in November due to COVID and we are no longer able to afford sky?
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Elliot Sydney
(@ElliotSydney1) reported
Awful customer service levels @SkyUK Lost satellite signal and over 3 weeks before an engineer. Believe in Better? I'm not so sure
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Mrs B💙
(@MrsB6574) reported
@SkyHelpTeam I was charged for not returning a mini box (thanks ibd) but it’s on its way back now, will that charge be refunded to my account x also I’ve been charged for movies for April but They ran out in March so I don’t think I should have been charged xx can u help
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Gurprit Singh
(@Gee1671) reported
@SkyHelpTeam I've called and the department closed at 9pm. Upload is less than 0.5mb and Download less than 4mb. I've reset the router and done all relevant checks. Speed to hub should be more than enough to handle all connected devices but cant even watch Youtube it's so slow - shocking!