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Sky outages and service status in Risca, Wales

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Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Risca, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jun 10, 10:53 AM GMT+1.
  • 42% Internet (42%)
  • 17% Wi-fi (17%)
  • 17% TV (17%)
  • 13% Total Blackout (13%)
  • 8% E-mail (8%)
  • 4% Phone (4%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Risca, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Risca, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Risca, Wales

The most recent Sky outage reports came from the following cities: Newport, Cardiff, Merthyr Tydfil, Pontypool, Caerphilly, Mountain Ash, Clevedon, Hengoed, Bargoed, Blackwood, and Tredegar.

CityProblem TypeReport Time
Newport Phone 3 days ago
Cardiff Wi-fi 6 days ago
Merthyr Tydfil TV 7 days ago
Cardiff TV 8 days ago
Cardiff Internet 10 days ago
Pontypool E-mail 10 days ago

Nearby cities with recent reports

Newport

1 recent signals

3 days ago
Cardiff

1 recent signals

6 days ago
Merthyr Tydfil

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Risca, Wales

Latest outage, problems and issue reports in Risca and nearby locations:

  • GerJDav
    Gerald J Davies (@GerJDav) reported from Caerphilly, Wales

    @_drane @SkyUK If you use your hotspot try balancing your phone near an open window It might help the phone signal get in if you’ve got coated or treated glass

  • alunT
    Alun Thomas (@alunT) reported from Cardiff, Wales

    @SkyHelpTeam You need to employ more people. Everytime i have called over the previous 20 years with a problem i wait far too long. Customer retentions and sales answer far quicker! #sky

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Newport, Wales

    @lairy72 @SkyUK If they make any admissions of poor service/promise to do anything for you (e.g. send a router/booster) ensure you get them to email you written confirmation whilst you are still on the phone with them, or they'll deny it was ever said & won't be able to locate recording of call!

  • TanJanDav
    Tania Davies (@TanJanDav) reported from Cardiff, Wales

    @SkyHelpTeam They cut me off after they send a text!!! So frustrating. I am calling the published customer service number!!! I have tried all suggested directives in the website I just need help from a human !!

  • AndrewCorten
    andrew corten (@AndrewCorten) reported from Newport, Wales

    @GNev2 how ******** do @SkySports allow such a biased prick like you commentate on a Man U game ? You are a disgrace #biased #disgrace

  • paullittle1977
    Paul Little (@paullittle1977) reported from Newport, Wales

    How is McIlroy playing again this afternoon, hasn’t played well in months and poor this morning @SkySports @SkySportsGolf

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Newport, Wales

    @100Climbs @ibiza74pete1 Brilliant! Snag is, though I threaten to do this, the kids know I need to keep it on in order to run my business! Does anyone know if it's possible to divide the wifi signal so I can keep one channel on (password protected) but switch off the other? I use Sky. @SkyHelpTeam

  • kirkyboy79
    captains log (@kirkyboy79) reported from Cardiff, Wales

    Listening to the @SkySports commentary yesterday you should hang your heads in shame every 2 minutes biased to sheff utd it was embarrassing.i mean #nffc stuffed em and there was no great accolade for us .they where hoping the blades would score.hope we stuff on tues

  • jamestuck
    James (@jamestuck) reported from Cardiff, Wales

    @SkyHelpTeam apparently you’ve cancelled my mobile phone swap because I didn’t send my old phone back in the packaging you never sent me. It sure what more I can do because getting in touch with you is like trying to unravel the mystery of how the universe started. #helpme

  • thomjamesmcc
    Thom (@thomjamesmcc) reported from Cardiff, Wales

    Is Sky Mobile service always terrible in Cardiff? None of my apps (including the most important ones 👀) aren’t working!! @SkyHelpTeam

  • gingio
    Shane (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam how come you can only offer me a basic broadband but BT can offer me two speeds over fibre? Am I missing something or are they slow in telling you they’re upgraded?

  • TheRhysDavidson
    Rhys Davidson (@TheRhysDavidson) reported from Cathays, Wales

    @SkySports is **** … 3 sets of adverts during half time!

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Newport, Wales

    Really trash #skybroadband again. My kids have been complaining this evening as they've been dropped out of xbox games mid-game due to crap wifi. It's not the speed or service we should expect & we still haven't received the booster promised! #poorcustomerservice @SkyHelpTeam

  • KellyAnneBlake
    Kelly Blake (@KellyAnneBlake) reported from Wenvoe, Wales

    @SkyHelpTeam internet connection is down again! It’s been awful the last couple of weeks. Sort it out!

  • StaceyWorboys
    Stacey Worboys (@StaceyWorboys) reported from Pontypridd, Wales

    @SkyHelpTeam is there issues with using the SkyGo app on iPhone? I’ve been unable to use it for a few weeks now. Doesn’t do anything when I try to watch something, just black screen with loading cog.

  • gareth_thmpsn
    Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @SkyHelpTeam your service is getting worse & worse.

  • starlord_adam
    Adam (@starlord_adam) reported from Clevedon, England

    @SkyHelpTeam is there a problem with the broadband in BS21 5DP. I’m trying to work but no connection!

  • gingio
    Shane Andrews MBE 💙 (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam hi, my sky Q and my other box that mirrors it hasn’t been working for 5 hours now. Is there an issue in Cardiff?

  • faT_Taf_213
    LeaveMyArseAlona (@faT_Taf_213) reported from Cardiff, Wales

    @DonVito29985036 @SkySportsPL @SkySports He did not square that ball to Sterling and he has never won a single trophy in his life. He will not win his first trophy with England. He’s not a winner & those are the facts . Come back when he’s actually won something of significance.

  • ParaLynch
    steve lynch (@ParaLynch) reported from Pontnewydd, Wales

    @WestwoodLee @SkySports It wasn’t going in end of !! Bad sportsmanship by USA

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • MccurdyCon80361
    Connor McCurdy (@MccurdyCon80361) reported

    @Zuffa_Boxing @C4CHEV @SkySports Omg zuffa are really the worst promoters. They showing highlights of a fight he lost nearly every round

  • kirstyannex
    Kirsty (@kirstyannex) reported

    @SkyUK is anyone around that can help, we changed to sky about a week ago and can't seem to get the second puck working. It worked fine until about 2 nights ago. Tried resetting it, tried changing hdmi cables, and a factory reset but nothing. Might go back to virgin

  • 5873robtaylor
    robtaylor (@5873robtaylor) reported

    @SkyUK after 20 years with these I updated contract , they took more money out over 3 months than they should have , phoned to question, treated me like a liar, listened to recording, came back and said yes we did , no apology it’s off next bill, atrocious service, very poor

  • ALiteralGod2
    Stargazer (@ALiteralGod2) reported

    @totalBarca @SkySports Can we **** off with midfielders already? We need anything but.

  • mazzaVmix
    Mazza (@mazzaVmix) reported

    @SkyHelpTeam @SkyUK I’ve spent hours on the phone trying to arrange repair of my IPhone 16, 14 months old. Over 2 weeks later the promised repair pack has still not arrived and nothing has been done. Unacceptable level of service. Can someone take ownership and resolve this

  • McGuinnessKevin
    Kevin McGuinness (@McGuinnessKevin) reported

    @SkyHelpTeam Why is the listings missing on RTE One HD on Sky Stream? already rebooted the box still the same this only channel that has no listings. problem is because the box doesn't know whats on it keeps asking for a pin.

  • niczz33
    Nico O’reilly (@niczz33) reported

    @SkySports One bad result doesn't erase years of progress. The real test is how England responds in the next game.

  • viewfromthetrev
    julian daniel (@viewfromthetrev) reported

    Thomas Tuchel seems to have an issue with Jude Bellingham. #England #WorldCup #SkySports

  • N_Macca74
    Macca 2️⃣0️⃣ (@N_Macca74) reported

    @IcedCityy @SkySports He could never do it without a cheque book, fraud

  • shafcfc_
    ً (@shafcfc_) reported

    BBC, SkySports etc have gone so far downhill over the last few years. If it’s not terrible commentators, it’s YouTube/vlogging divs who absolutely NO ONE wants to hear from.