Sky Outage Report in Clevedon, North Somerset, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Clevedon, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Clevedon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at Sky
Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (15%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Clevedon, North Somerset, England
The most recent Sky outage reports came from the following cities: Newport, Cardiff, Bristol and Winscombe.
City | Problem Type | Report Time |
---|---|---|
Total Blackout | ||
Internet | ||
Internet | ||
TV | ||
Internet | ||
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Clevedon, England
Latest outage, problems and issue reports in Clevedon and nearby locations:
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Real Dram Rob (@RealDramRob) reported from Bristol, England
@saoirse_22 @SkyUK Well I am still not connected, maybe I should cancel my Sky package and look into BT.
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James Moss (@UKEmpLawyer) reported from Newport, Wales
@lairy72 @SkyUK If they make any admissions of poor service/promise to do anything for you (e.g. send a router/booster) ensure you get them to email you written confirmation whilst you are still on the phone with them, or they'll deny it was ever said & won't be able to locate recording of call!
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James Moss (@UKEmpLawyer) reported from Newport, Wales
@waxperfect @SkyHelpTeam When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales
@SkyHelpTeam how to watch catch up I’ve done everything on the app not able to do this yet I’m paying for this service
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Shane (@gingio) reported from Cardiff, Wales
@SkyHelpTeam hi, I’m not happy that I’ve had numerous conversations with your team about returning my router and despite them confirming you received it back you’re now charging me. Please help.
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James Moss (@UKEmpLawyer) reported from Newport, Wales
@breezymate @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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Ross Pearce (@MRosspearce) reported from Cardiff, Wales
@SkyHelpTeam Hello, I just want to register a problem with my Sky Q box. It is noisy and needs regular re booting.Also the connection with the mini box is unreliable. I would like an engineer to call but don’t want that to happen during the Covid pandemic.
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James Moss (@UKEmpLawyer) reported from Newport, Wales
@AdamStubbz @SkyUK When I realised our broadband speed from #Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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Mikey Roberts 🏴 (@mikeyroberts81) reported from Cardiff, Wales
Hey @SkyHelpTeam any chance you can stop slowing down my broadband? I know what the trick it, to make me upgrade to a 'faster service'. What I'll do instead is find a better provider.
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Real Dram Rob (@RealDramRob) reported from Bristol, England
@FiShoop @SkyUK It is more Openreach’s issue, but @SkyUK promised to follow it up and have done literally zero about it.
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Jess Fewings (@JLFewings) reported from Weston-super-Mare, England
@SkyUK YOU CAN’T WATCH TV RIGHT NOW THERE IS A CONNECTIVITY PROBLEM ... story of my life. Literally paying for something we cannot watch 🙃 #SkyQ #SkyTV #Sky
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Debs (@DebEFord) reported from Bristol, England
Waited in all morning for someone to connect my sky internet. No one has come BUT just had a text to say work completed BUT still no internet please help @skyuk
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James Moss (@UKEmpLawyer) reported from Newport, Wales
@SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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James Moss (@UKEmpLawyer) reported from Newport, Wales
@PaulCaddick11 @AdamStubbz @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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James Moss (@UKEmpLawyer) reported from Newport, Wales
Really trash #skybroadband again. My kids have been complaining this evening as they've been dropped out of xbox games mid-game due to crap wifi. It's not the speed or service we should expect & we still haven't received the booster promised! #poorcustomerservice @SkyHelpTeam
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Andrew Newman 🏴 (@andyn63) reported from Cardiff, Wales
@SkyHelpTeam Hi sky. Our internet is not working and neither is it working for several of my neighbours. Any news on what’s going on? Thanks. CF5 6XR. 👍🏼
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Henry Field Assoc CIPD (@henryf2409) reported from Cardiff, Wales
Helped my nan sort her @SkyUK bill today. really helpful service happy with the outcome... But she's in her 70s and has been allowed to have her bills increase to between 130-160 per month for over 2 years... Surely Safeguarding volunerable customers should stop that happening!?
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Tania Davies (@TanJanDav) reported from Cardiff, Wales
@SkyHelpTeam Good morning, I have been having issues with my broadband for 3 weeks. Randomly my devices will not connect to the internet. The amber face appears as well as flashing on occasion . Seems to happen on a weekend and in the Evening? Can you help? Thanks
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Mat Seymour (@Mat_Seymour) reported from Cardiff, Wales
Hi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost
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Debs (@DebEFord) reported from Bristol, England
@SkyHelpTeam Waited in all morning for someone to connect my sky internet. No one has come BUT just had a text to say work completed BUT still no internet please help
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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City Content (@citehchants) reported
@AntSweeney @SkySports Liverpool have never done this though.
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Johyan (@JohnMc021) reported
@SkySports Will never understand how Willian has one good game or two every 15 games and it somehow convinces the managers he’s good enough and earn more time at the club
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Mick Frodsham (@mickfrodsham) reported
@SkyHelpTeam why is it that your broadband is dire. All I get is try again adverse weather conditions. Wish I’d never changed. Can’t even get through on the phone.
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Ashley Rose (@Ashleyrose66) reported
@Spiderchoc @SkyHelpTeam It's disgusting! I've been a loyal customer for almost 20 years now and I've never been rewarded in anyway for this. Just annual price hikes and an internet that drops out daily. My son can't play his PlayStation online as it just kicks him out. And now they want almost £6 more!
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Tim C (@timc1989) reported
@Craig57186989 @Yousaf_S_1987 @SkySports Never worth that though.
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lou mack (@louisem82640379) reported
@SkyHelpTeam Nearly 1hour on the phone still no help, shocking service
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webby 🏴 (@73_webby) reported
@SkyHelpTeam No options at all for upgrading to an HDR box, doesn't show up on my Q box either. Just keeps going back to previous help options. Obviously not available, so I'll give it a miss. Cheers for your help.
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Robert Pearson (@TheMailmanUk) reported
@SkySports That mistake might be the difference between staying up and going down
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Tim Bellamy (@TBellamy1) reported
@SkyHelpTeam both my mobile and tablet that showed sky sports yesterday on Sky Go have now decide not to work. Is there a problem with the service?
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Eddie Williams (@3ddiew) reported
@SkySports Never liked him much on The Voice.. 🙄