Sky Outage Report in Weston-super-Mare, North Somerset, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Weston-super-Mare come from postal codes BS23.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Weston-super-Mare, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Weston-super-Mare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 31: Problems at Sky
Sky is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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            Internet (60%) 
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            TV (16%) 
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            Wi-fi (13%) 
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            Total Blackout (6%) 
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            E-mail (3%) 
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            Phone (2%) 
Live Outage Map Near Weston-super-Mare, North Somerset, England
The most recent Sky outage reports came from the following cities: Cardiff, Barry, Winscombe and Weston-super-Mare.
| City | Problem Type | Report Time | 
|---|---|---|
| Internet | ||
| Phone | ||
| Wi-fi | ||
| Internet | ||
| TV | ||
| TV | 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Weston-super-Mare, England
Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:
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 Louise Clarke 🏴 
    (@louclarkie) reported 
    
        from
            Cardiff, Wales Louise Clarke 🏴 
    (@louclarkie) reported 
    
        from
            Cardiff, Wales@SkyHelpTeam Yes I've tried that as explained but it's showing no issues but there clearly is intermittent issues. 
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 harri ryan🏴 
    (@HarriRyan8) reported 
    
        from
            Cardiff, Wales harri ryan🏴 
    (@HarriRyan8) reported 
    
        from
            Cardiff, Wales@SkyUK going down every 30 minutes is great👍🏻👍🏻 
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 Yuk-Fong Wong 
    (@YukFongWong1) reported 
    
        from
            Cardiff, Wales Yuk-Fong Wong 
    (@YukFongWong1) reported 
    
        from
            Cardiff, Wales@SkyHelpTeam I have been ringing you for ages regarding my bill pay I need someone to help me please 
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 Lee Mason 
    (@pablo3479) reported 
    
        from
            Cardiff, Wales Lee Mason 
    (@pablo3479) reported 
    
        from
            Cardiff, Wales@SkyHelpTeam I'm trying to watch live TV on my android phone through WiFi but the following message keeps appearing: 'A playback error occurred - please try again'. I've tried everything possible but having no joy. Please help 
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 Jonathan Conway 
    (@JonathanConway9) reported 
    
        from
            Cardiff, Wales Jonathan Conway 
    (@JonathanConway9) reported 
    
        from
            Cardiff, Wales@SkyHelpTeam Thank you. Outside the home is certainly what the app said. Speed has been an issue for a few months, but the completely dropping internet has only been noticeable today. 
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 Danny Kagoro 
    (@anesukagoro) reported 
    
        from
            Cardiff, Wales Danny Kagoro 
    (@anesukagoro) reported 
    
        from
            Cardiff, Wales@Willmott82 @SkySports I was thinking this too pal. It's not too bad at all. 
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 Paul Jenkins 
    (@fourfoot) reported 
    
        from
            Penarth, Wales Paul Jenkins 
    (@fourfoot) reported 
    
        from
            Penarth, Wales@SkyHelpTeam Hi. Having really slow broadband here for a while now. Online test thing hasn’t worked in the fortnight I’ve been trying. Checked all equipment. Can you help? 
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 Chris Elliott 
    (@christelliott) reported 
    
        from
            Barry, Wales Chris Elliott 
    (@christelliott) reported 
    
        from
            Barry, WalesI wish I paid for @SkySports so I could cancel it 
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 Matt Green 
    (@MattGreeny) reported 
    
        from
            Burnham-on-Sea, England Matt Green 
    (@MattGreeny) reported 
    
        from
            Burnham-on-Sea, England@SkyHelpTeam ‘Help’ careful Trade Descriptions don’t get you! 
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 Caroline 
    (@CarolineWhitta5) reported 
    
        from
            Penarth, Wales Caroline 
    (@CarolineWhitta5) reported 
    
        from
            Penarth, Wales@SkyUK I am getting constant calls telling me they will cut off my internet. I am an elderly customer and is this a scam 
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 Paul Smith 
    (@PaulSmith83) reported 
    
        from
            Barry, Wales Paul Smith 
    (@PaulSmith83) reported 
    
        from
            Barry, WalesLol at Azpilicueta forgetting to take the knee and pelting down the wing instead. @ChelseaFC @SkySports #palvche 
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 Shane 
    (@gingio) reported 
    
        from
            Cardiff, Wales Shane 
    (@gingio) reported 
    
        from
            Cardiff, Wales@SkyHelpTeam how come you can only offer me a basic broadband but BT can offer me two speeds over fibre? Am I missing something or are they slow in telling you they’re upgraded? 
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 Andy Nelson 
    (@Andyynelson) reported 
    
        from
            Weston-super-Mare, England Andy Nelson 
    (@Andyynelson) reported 
    
        from
            Weston-super-Mare, England@SkySports If it don't come back them at the bottom should go down 
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 DodgeyDog 
    (@DodgeyDog) reported 
    
        from
            Clevedon, England DodgeyDog 
    (@DodgeyDog) reported 
    
        from
            Clevedon, England@SkyHelpTeam not a Sky customer but asked to contact you to request better service for key NHS members living in BS48 - they desperately need better broadband to help NHS during COVID 19 
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 Simon Hiscocks 
    (@Statto1927) reported 
    
        from
            Barry, Wales Simon Hiscocks 
    (@Statto1927) reported 
    
        from
            Barry, WalesCommentator on this match just apologised if any Portuguese speakers are hearing any “fruity” language as can hear players clearly. Going to be a nightmare for @SkySports @btsport commentators when UK football restarts. Will be continually apologising for bad language 🤬 
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 MRM 
    (@MustyM10) reported 
    
        from
            Cardiff, Wales MRM 
    (@MustyM10) reported 
    
        from
            Cardiff, WalesGraeme Souness breaking down on #MNF “ I don’t know ... how can I do more to support the cause ... I wanna learn”. #BLM #SkySports 
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 Kaid mohamed 
    (@mkaid90) reported 
    
        from
            Cardiff, Wales Kaid mohamed 
    (@mkaid90) reported 
    
        from
            Cardiff, WalesQuestion is why do @SkySports give the white supremist banner a platform to be seen CUT that **** out of a football game. 
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 Yuk-Fong Wong 
    (@YukFongWong1) reported 
    
        from
            Cardiff, Wales Yuk-Fong Wong 
    (@YukFongWong1) reported 
    
        from
            Cardiff, Wales@SkyHelpTeam Have have logged onto this but nothing happens i am using a different network as it’s fine but sky keeps dropping off 
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 Yuk-Fong Wong 
    (@YukFongWong1) reported 
    
        from
            Cardiff, Wales Yuk-Fong Wong 
    (@YukFongWong1) reported 
    
        from
            Cardiff, Wales@SkyHelpTeam hi I’m not sure if I’ve downloaded a rental. I wanted it for Sunday as it’s surprise for my boys birthday. What can I do as I’m sure it says it will be deleted within 24 hrs help!! 
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 NetballWales 
    (@NetballWales) reported 
    
        from
            Cardiff, Wales NetballWales 
    (@NetballWales) reported 
    
        from
            Cardiff, WalesLoved #womenssportsdebate on @skysports - 2 hours of great and interesting chat. But can’t help but feel there wasn’t any debate? A dozen people agreeing with one another doesn’t help... #StepOutsideTheEchoChamber 
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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 andres segarra 
    (@afrentado27) reported andres segarra 
    (@afrentado27) reported@SkyHelpTeam Hi I dont think it is , because my SIM card is not being recognised at all . Any technical help ? 
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 @john-westham⚒ 
    (@jcwhu2) reported @john-westham⚒ 
    (@jcwhu2) reported@SkyHelpTeam Thanks for the response Chloe. Unfortunately this morning is just another entry in a catalogue of problems. 
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 Mark 
    (@MarkMiddleton37) reported Mark 
    (@MarkMiddleton37) reported@Buntingfootball Totally agree..Middlesbrough away (and an away for them, too) midweek 7.45 is just as bad. @SkySports bang on about ‘for the fans’ it’s about time they proved it. 
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 Jill 
    (@JillJillwhit) reported Jill 
    (@JillJillwhit) reported@SkyUK it is unacceptable that you have had a mast down in my area for 2 months and no plan to get it fixed this month. I am dropping urgent calls! Do I get my money back for this lack of service?!! 
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 David Jennings 
    (@DavidJennings6) reported David Jennings 
    (@DavidJennings6) reported@SkyHelpTeam Sky glass crashed AGAIN today…this is now beyond a joke. If anyone is considering switching / buying glass DON’T. Sky’s max 159mb on my bandwidth can’t cope along with other devices. Never had this problem with Q. You’ve released glass too soon Sky!!! 
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 SS 
    (@Companyshekeeps) reported SS 
    (@Companyshekeeps) reported@SkyHelpTeam hi I haven’t had broadband for over a week now and I work from home. You sent an engineer on Wednesday and he didn’t fix it and I’ve had no follow up though was told someone would come by today. Your lines are busy and I need this sorted ASAP please. Can you help? 
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 Martin Smith 
    (@MartinLeicester) reported Martin Smith 
    (@MartinLeicester) reported@SkyHelpTeam The 90's had some of the worst idents, 70/80's was a much better era. 
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 Fiona Williams 
    (@fionatobefit15) reported Fiona Williams 
    (@fionatobefit15) reported@SkyHelpTeam Would be great if we could be given an estimated time of fix instead of being told the same thing for nearly 4 days!!! 
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 Tullocarm 
    (@Tullocarm) reported Tullocarm 
    (@Tullocarm) reportedIt's been over a week with an outage resulting in NO BROADBAND. Wtf @SkyHelpTeam. You're proving beyond useless at this point! Why am I having to tether to my smart tv? When will this be fixed?????? I expect compensation and an apology...and perhaps an explanation! 
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 Skylar 
    (@Skyskyseys) reported Skylar 
    (@Skyskyseys) reported@SkyHelpTeam Erm I appear to have no TV .. I'm guessing its a fault from all the other tweets but for how long are we going be down for?