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Sky outages and service status in Hengoed, Wales

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Hengoed, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and TV.
  • The most recent signal from this area was received Jul 24, 12:38 AM GMT+1.
  • 50% Internet (50%)
  • 20% Phone (20%)
  • 15% TV (15%)
  • 10% Total Blackout (10%)
  • 5% Wi-fi (5%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 25: Problems at Sky

Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Hengoed, Wales

The most recent Sky outage reports came from the following cities: Tonypandy, Cardiff, Pontypool, Cwmbran, Caerphilly, Blackwood, Newport, Pontypridd, Merthyr Tydfil, Treorchy, and Aberdare.

CityProblem TypeReport Time
Tonypandy Internet 2 days ago
Cardiff Internet 2 days ago
Pontypool Internet 3 days ago
Cwmbran TV 7 days ago
Cardiff Wi-fi 7 days ago
Caerphilly TV 8 days ago

Nearby cities with recent reports

Tonypandy

1 recent signals

2 days ago
Cardiff

1 recent signals

2 days ago
Pontypool

1 recent signals

3 days ago
Cwmbran

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • jamestuck
    James (@jamestuck) reported from Cardiff, Wales

    @SkyHelpTeam This is no help at all. I need to actually speak to someone but you don’t allow me. Ultimately the process to return my old device was not followed by Sky so never happened.

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Newport, Wales

    @PaulCaddick11 @AdamStubbz @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Newport, Wales

    @waxperfect @SkyHelpTeam When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • JamesHenryEades
    ✈TheConcordeSpiritPsychicMedium✈ (@JamesHenryEades) reported from Pencoed, Wales

    @SkyHelpTeam my broadband is super slow!! I’m paying for sky ultra fast I’m only getting 33.3 Mb per second 😤 I was getting over 100!!

  • KathrynFoot
    Kathryn Foot 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@KathrynFoot) reported from Llantwit Fardre, Wales

    @SkyHelpTeam not impressed - called to recontract. Was made a decent offer but told I have to pay a £20 admin fee for the privilege of entering into another 18 month contract with you. Been with you for 21 years. Time to cancel?

  • mattaddicott
    Matt Addicott (@mattaddicott) reported from Mountain Ash, Wales

    @SkyHelpTeam broadband down CF45 South Wales ?

  • the_real_Jo74
    Jo (@the_real_Jo74) reported from Aberdare, Wales

    @SkyHelpTeam @skycusterservice your internet & mobile service is down. Can you please say why and when it is likely to running again plz?

  • GerJDav
    Gerald J Davies (@GerJDav) reported from Caerphilly, Wales

    @_drane @SkyUK If you use your hotspot try balancing your phone near an open window It might help the phone signal get in if you’ve got coated or treated glass

  • TheRealRevK
    𝖱𝖾𝗏𝖪  🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TheRealRevK) reported from Abergavenny, Wales

    @rsmck @SkyUK That is going to be really bad for TVs here too. Wow.

  • alunT
    Alun Thomas (@alunT) reported from Cardiff, Wales

    It has been down for over 12 hours now @SkyHelpTeam when should i expect my broadband, security, ring doorbell and Sky Q box to be up and working? #skydown #skybroadband

  • neil_roberts_
    Neil (@neil_roberts_) reported from Cardiff, Wales

    Sky Broadband is shite @SkyHelpTeam I have ultrafast plus and yet download speeds are way below what you say, streaming is slow and the wifi doesn’t reach every room. Talking to someone about it is a 45 minute wait. What’s the point? Useless

  • DaioGoddard
    David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @SkyHelpTeam im disgusted what youve done to my tv background. How do i make a complaint

  • xWeLsH_DaZzLeRx
    Daz Llewellyn (@xWeLsH_DaZzLeRx) reported from Pontypridd, Wales

    @chrismuzza @SkyHelpTeam Here with you Chris. Sat down for movie night and my screen started buffering and lost connection. Contacted @Pornhub but it's not them. It's my Internet. I need to know if the plumber had fixed the shower for his sister!

  • StevePither
    Steven Pither (@StevePither) reported from Treorchy, Wales

    Anyone else's @SkyUK broadband down in the #Rhondda #SouthWales area? @SkyHelpTeam

  • mikeyroberts81
    Mikey Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mikeyroberts81) reported from Cardiff, Wales

    @PollyJames @SkyHelpTeam I live in Cardiff but my Internet seems to be fine, but dad who lives a mile down the road says his isn't working. Hopefully will be fixed soon.

  • jamestuck
    James (@jamestuck) reported from Cardiff, Wales

    @SkyHelpTeam apparently you’ve cancelled my mobile phone swap because I didn’t send my old phone back in the packaging you never sent me. It sure what more I can do because getting in touch with you is like trying to unravel the mystery of how the universe started. #helpme

  • ricardofodol
    Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    @AndrewMorganRCT @skytv @SkyHelpTeam you're better this, help Cllr Morgan out

  • sarahtattoo13
    Sarah Harvey (@sarahtattoo13) reported from Abertridwr, Wales

    @SkyUK Hi, I upgraded and activated my free year of discovery+ but everytime I try to use it on my box its says I need to upgrade? Can you help please? 🙏🏼🙏🏼

  • daviddoodlebug
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Doodlebug BSc 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@daviddoodlebug) reported from Llantrisant, Wales

    @SkyHelpTeam Openreach say I has fttp. Your system says no. Why? I want to pay you more!!! Several emails and calls and not resolved. Last one to my wife was rude + condescending. Not happy. Due for renewal soon. If you want my business get it sorted.

  • wenglishpaul
    Paul Scanlon 🏃‍♂️🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿🏃🎖 (@wenglishpaul) reported from Cardiff, Wales

    So after 20 years of being a @skytv customer. @SkyHelpTeam are happy to loose me as a customer absolutely disgusting attitude. To say I'm furious is an understatement #poorservice

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • SamDodds12
    scouseandproud (@SamDodds12) reported

    @SkySports Worst World Cup ever for me,

  • OzBound26
    Michael (@OzBound26) reported

    @anLFCfan @SkyUK They look after the network. What BT used to do. Sky are just the guys that sell you access.

  • ManUtdEthos
    A D A M (@ManUtdEthos) reported

    So where are the Is Morgan Rogers worth £117 million? Or is Elliot Anderson worth £116 million? Polls 🤔 SkySports? Oh that's kept for Utd is it?... 🥱 always the same! Hated, Adored, Never Ignored 🇾🇪

  • improvsKi
    improvsKi (@improvsKi) reported

    @CamDonDuncan The problem is we used to watch good rugby twice a week good commentators good cameras we swopped quality for mass and it shows those games that are via the skysports+ are bad they need to spend more money on finding the next eddie and stevo not loads of ex bias players.

  • AnthonyAdeloye
    Anthony Adeloye (@AnthonyAdeloye) reported

    @SkySports Stop lying to us dude. Does he think we are so stupid to believe everything he spews out??

  • RodriMCFC__
    (@RodriMCFC__) reported

    @FabrizioRomano Bro, you told us the Morgan Rodgers deal was OFF. We are getting videos from SkySports this morning about him resuming for medicals at Chelsea. Wtf is happening??

  • mayor_united
    Mayor (@mayor_united) reported

    @TouchlineX @SkySports This is incredibly stupid Explain how spain dominated and conceded only a goal then if their players can’t make top 5. This is exactly why I would never rate this stupid awards that don’t have a clear formula

  • Ego_Laa_Nsi
    Trigger Boss (@Ego_Laa_Nsi) reported

    @SkySports Poor people always worry about how rich men use their money even when they were not asked to lend

  • MathewMcC42084
    Mathew M Thompson (@MathewMcC42084) reported

    @SkySports I STOPPED WATCHING MIDWAY THROUGH THE GROUPS TRIED WATCHING SONE KNOCK OUT. WILL NEVER WATCH ANOTHER @FIFAcom event or @FIFAWorldCup as this had been a shambles from the start. Disgusting two tier visa rules,breaking the game in to 4Qs,HALF TIME FINAL SHOWS YOUS ARE CORRUPT CUBTS

  • JB_Bardsley
    Jake Bardsley (@JB_Bardsley) reported

    @centredevils @TheAthleticFC Alex Scott turns down new contract via @SkySports 😳