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Sky outages and service status in Hengoed, Wales

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Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Hengoed, including 1 direct report.
  • The most common problems reported in this area mention TV, Internet, and Total Blackout.
  • The most recent signal from this area was received Aug 11, 5:41 PM GMT+1.
  • 50% TV (50%)
  • 40% Internet (40%)
  • 5% Total Blackout (5%)
  • 5% Wi-fi (5%)

The latest reports from users having issues in Hengoed come from postal codes CF82 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hengoed, Wales

The most recent Sky outage reports came from the following cities: Caerphilly, Cardiff, Hengoed, Newport, Blackwood, Tonypandy, Pontypool, Cwmbran, Pontypridd, Merthyr Tydfil, Treorchy, and Aberdare.

CityProblem TypeReport Time
Caerphilly TV 15 hours ago
Cardiff TV 3 days ago
Hengoed TV 4 days ago
Cardiff Internet 4 days ago
Cardiff Internet 4 days ago
Caerphilly TV 6 days ago

Nearby cities with recent reports

Cardiff

3 recent signals

3 days ago
Caerphilly

2 recent signals

15 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • gareth_thmpsn
    Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @SkyHelpTeam guys do you have a telephone number where I can speak to someone? Your automated service just keeps going around in a circle & repeating its self.

  • TheRealRevK
    𝖱𝖾𝗏𝖪  🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TheRealRevK) reported from Abergavenny, Wales

    @rsmck @SkyUK That is going to be really bad for TVs here too. Wow.

  • jamestuck
    James (@jamestuck) reported from Cardiff, Wales

    @SkyHelpTeam This is no help at all. I need to actually speak to someone but you don’t allow me. Ultimately the process to return my old device was not followed by Sky so never happened.

  • kirkyboy79
    captains log (@kirkyboy79) reported from Cardiff, Wales

    Listening to the @SkySports commentary yesterday you should hang your heads in shame every 2 minutes biased to sheff utd it was embarrassing.i mean #nffc stuffed em and there was no great accolade for us .they where hoping the blades would score.hope we stuff on tues

  • TanJanDav
    Tania Davies (@TanJanDav) reported from Cardiff, Wales

    @SkyHelpTeam Good morning, I have been having issues with my broadband for 3 weeks. Randomly my devices will not connect to the internet. The amber face appears as well as flashing on occasion . Seems to happen on a weekend and in the Evening? Can you help? Thanks

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Newport, Wales

    @waxperfect @SkyHelpTeam When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Newport, Wales

    @AdamStubbz @SkyUK When I realised our broadband speed from #Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • t1mlea
    Tim Learmonth (@t1mlea) reported from Tylorstown, Wales

    I swear we need to change ISP and TV providers. Nearly all of our channels don't get signal all of a sudden and the apparently 30Mbps Internet keeps cutting out. Doing my head in now @SkyUK

  • timscoreboard
    Tim Powell Legacy Supporter of 40 years (@timscoreboard) reported from Mountain Ash, Wales

    Tele on for the first time today. Skysports news... **** off! Any news.... **** off! Radio... **** off! News papers... **** RIGHT OFF! Anyone who wants to talk to me about football but couldn't find Manchester on a map, let alone go to a game... **** off! Have I missed anyone?

  • kiplin1995
    kip (@kiplin1995) reported from Llanharry, Wales

    @SkyHelpTeam fibre down in Pontyclun, South Wales by any chance? #SkyDown

  • Gezzyroberts
    Geraint Roberts (@Gezzyroberts) reported from Panteg, Wales

    @SkyHelpTeam hi, I'm looking for a customer service number, could you please send me one. Thanks

  • gingio
    Shane Andrews MBE 💙 (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam hi, my sky Q and my other box that mirrors it hasn’t been working for 5 hours now. Is there an issue in Cardiff?

  • markshepherd
    Mark Shepherd (@markshepherd) reported from Newbridge, Wales

    Thanks @skyuk! Been waiting 12 days for an engineer and then this morning he doesn’t turn up. Next available appointment now is the 5th January which if I miss, cancel or reschedule may cost me £25 🤬 Netflix it is for Christmas then. Merry Christmas @SkyHelpTeam

  • jason_fenard
    jason fenard (@jason_fenard) reported from Cardiff, Wales

    Anyone else in the Cardiff area having @SkyUK internet problems? We have had no internet connection since yesterday. Some online sources reporting widespread outage but Nothing official on Sky site that I can find?

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Newport, Wales

    @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • kev_Cymru
    Kevin D 🏴󠁧󠁢󠁷󠁬󠁳󠁿🍺🏒🏳️‍🌈 (@kev_Cymru) reported from Cardiff, Wales

    @SarahBell85 @SkyHelpTeam It’s down in Cardiff too so unlikely your device

  • Welsh_Saint14
    Ryan Davenport (@Welsh_Saint14) reported from Cardiff, Wales

    @SkyHelpTeam Having issues regarding my account, we have re-joined sky but as I used my email address from previous account before we left im not being shown anything on the account,just had confirmation emails and text messages so can't see anything regarding reschedule

  • kayleighj_11
    Kayleigh Johnson♡✨ (@kayleighj_11) reported from Beechwood, Wales

    @SkyUK .. seen the problem herself and today once agin internet is sooo slow & keep loosing connection again!!

  • KathrynFoot
    Kathryn Foot 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@KathrynFoot) reported from Llantwit Fardre, Wales

    @SkyHelpTeam Fine. You’ve lost a customer.

  • TanJanDav
    Tania Davies (@TanJanDav) reported from Cardiff, Wales

    @SkyHelpTeam how do I get to talk to a human at customer service? I keep calling and the computer texts me a link to the website. You have already done that.!this is shocking service

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • TelDavies
    Terry Davies (@TelDavies) reported

    Anyone got a direct email contact for complaints for #SKYUK 🙏 Another 95 minutes on a call without being resolved That's now 11 calls 🙈Today passed to 5 different individuals having to go through issues AGAIN without anything being resolved 😡😡

  • IAm_Abu_Bakr
    Nauman. 🧢🕊️ (@IAm_Abu_Bakr) reported

    @theMadridZone @SkySports I don’t think Real Madrid are still needed his service, if Perez wants a player no body on earth can compete with him.., it’s over between perez and vini

  • BlinkandBreathe
    RVW™® (@BlinkandBreathe) reported

    @FabrizioRomano But wait, didn't some Newcastle fans and their press and @SkySportsNews @SkySports say we had a 77M bid turned down? Yet here we're with a 75M bid accepted.

  • paulgriffin91
    Paul Griffin (@paulgriffin91) reported

    @eurofootcom @SkySports ******* terrible

  • SowerbyGren
    Gren Sowerby (@SowerbyGren) reported

    @SkySports What a **** this idiot is

  • MagPatYankBull
    Luke (@MagPatYankBull) reported

    Why can't SKY sort out SkySports+ Those channels suck ***, always an issue, no sound, buffering, program not available

  • Danjh86
    DanH (@Danjh86) reported

    @movieswithv @goalsside @SkySports Why do you think he wants to leave ? You utd fans are making up scenarios in your head down to having a bad window. Hall is staying and getting a new contract

  • NicoJohnson75
    Nico (@NicoJohnson75) reported

    @SkyHelpTeam I have given up on your AI online help system! No mobile signal in the BH19 area for weeks. Hundreds of residents complaining. Support worker here needing to make phone calls to keep clients safe, I cannot get through to you for any support! Help!

  • wavygooner
    wavy (@wavygooner) reported

    SkySports themselves counted the community shield as a major trophy for Pep lmaooooo wtf

  • StevenDaleAFC
    StevieDaleAFC (@StevenDaleAFC) reported

    @cagiago_ @theMadridZone @SkySports Sky Sports have taken down the tweet saying Vini is staying… why have they deleted it???