Sky Outage Report in Hengoed, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Hengoed come from postal codes CF82.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 04: Problems at Sky
Sky is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Hengoed, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Mountain Ash, Porth, Blackwood, Newport, Pontypridd, Hengoed, Pontyclun, Bargoed, Ferndale, Merthyr Tydfil, Tonypandy, Caerphilly, Pontypool and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Mountain Ash |
Internet | |
| Cardiff |
Internet | |
| Porth |
Internet | |
| Blackwood |
Wi-fi | |
| Newport |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@SkyHelpTeam your service is getting worse & worse.
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steve lynch
(@ParaLynch) reported
from
Pontnewydd, Wales
@WestwoodLee @SkySports It wasn’t going in end of !! Bad sportsmanship by USA
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🦋 Karen 🦋
(@KHoulgrave) reported
from
Newport, Wales
How long is this outage going to last please? Been down all day @SkyHelpTeam #skybroadband #skybroadbandsouthwales
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
It has been down for over 12 hours now @SkyHelpTeam when should i expect my broadband, security, ring doorbell and Sky Q box to be up and working? #skydown #skybroadband
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@SkyHelpTeam How can you not provide 24 hours support? There is obviously a national #sky crisis #skydown
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Big Poppa Nash
(@edg_hx) reported
from
Porth, Wales
@SkyHelpTeam are there still issues in Wales? I’m stuck with no internet trying to work from home
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Steven Pither
(@StevePither) reported
from
Treorchy, Wales
@SkyHelpTeam It said there was an issue earlier, but now no issue, but still no service?
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✈TheConcordeSpiritPsychicMedium✈
(@JamesHenryEades) reported
from
Pencoed, Wales
@SkyHelpTeam my broadband is super slow!! I’m paying for sky ultra fast I’m only getting 33.3 Mb per second 😤 I was getting over 100!!
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Steven Pither
(@StevePither) reported
from
Treorchy, Wales
Anyone else's @SkyUK broadband down in the #Rhondda #SouthWales area? @SkyHelpTeam
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Barry Webster
(@BarryWebster79) reported
from
Pontypridd, Wales
@SkyHelpTeam yet another Broadband outage. Any update on when it’s likely to be fixed?? You say Cardiff and the South West, but the problem seems to be the whole of South Wales not just Cardiff
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✈TheConcordeSpiritPsychicMedium✈
(@JamesHenryEades) reported
from
Abercynon, Wales
@SkyHelpTeam Any idea when my broadband will be back on please? So frustrating paying for a substandard service 😤
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Ben Price
(@benprice84) reported
from
Penmaen, Wales
@SkySports Graeme Souness is an awful pundit, why do you still employ him? The obvious vendetta he has against Paul Pogba is bordering on ridiculous now
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Kayleigh Johnson♡✨
(@kayleighj_11) reported
from
Beechwood, Wales
@SkyUK broadband service is shocking!! Someone came out sorted tv out & said she could see something wrong with internet connection keeps dropping out snd rang briadbamd tech per her manager but they wont send anyone out they said yo her no problem with internet even though she..
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Kayleigh Johnson♡✨
(@kayleighj_11) reported
from
Beechwood, Wales
@SkyUK .. seen the problem herself and today once agin internet is sooo slow & keep loosing connection again!!
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GForce
(@Gailt31) reported
from
Cardiff, Wales
@SkyHelpTeam any update on when Cardiff broadband service will be restored? This has been going on since yesterday evening
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Mikey Roberts 🏴
(@mikeyroberts81) reported
from
Cardiff, Wales
@PollyJames @SkyHelpTeam I live in Cardiff but my Internet seems to be fine, but dad who lives a mile down the road says his isn't working. Hopefully will be fixed soon.
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Mr Idrive
(@IDRIVECYMRU) reported
from
Llantrisant, Wales
@SkyHelpTeam are you having problems in the Llantrisant area (CF72) we have no WiFi
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Steven Pither
(@StevePither) reported
from
Treorchy, Wales
@SkyHelpTeam can you please confirm if theres an issue with broadband in my area or its specific to my house if I give post code?. It's been on and off all afternoon..
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@SkyHelpTeam They’ve resent the setting but apparently can take 4hrs. So waiting … 3rd issue in as many weeks.
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Colmitchell🏴
(@Colmitchell1) reported
from
Tylorstown, Wales
@SkyHelpTeam internet down in CF43 AGAIN
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Holly
(@xxshad0wqueenxx) reported
@Fine______ @SkyHelpTeam Yeah I am trying to watch a stream and all I get is buffering with my sky account claiming that I have 70Mbps... errrr clearly not! I have already made a complaint again and I will continue to pester. I found its the best way of getting stuff done
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Luke Westmorland
(@Westmorlanddd) reported
@SkyHelpTeam call me about your ****** service.
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ashley
(@ashley28886076) reported
@SkyHelpTeam i’ve done all this, i’ve been on the phone twice with your sky team and they say the exact thing your website says. there’s clearly an issue somewhere and i want it sorting as soon as possible.
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@jprs76
(@jprs76) reported
@SkyHelpTeam why am i having problems with skyq last few days over night recordings say power cut, losing mini box connections now cant access apps like netflix , discovery plus and disney please explain why i pay alot for the service and it rubbish at present.
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Ramirez Jr
(@hafeezdipo) reported
@GoldchampsStory @SkySports Wtf you been watching another league, he's been class this season.
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Lana Cross
(@Lana_Cross) reported
@SkyHelpTeam WORST CUSTOMER SERVICE!!! Automated voice on all customer service lines saying “our staff are in training”... hopefully that training is in CUSTOMER SERVICE as my internet is down, my business effected and there is NO support from you as I CAN’T SPEAK TO ANYONE
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Charly
(@D1vineY0uth) reported
@SkyHelpTeam I’ve had “no satellite signal” on my Sky Q hub since 11am? I’ve tried restarting it, but not sure if there’s a known issue on your end or if there’s a problem with my box or satellite?
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John
(@John43531767) reported
@SkySports Cancel international football altogether
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Patrick Hathaway
(@HathawayP) reported
@SkyHelpTeam Pretty sure I already did that months ago. But either way I shouldn’t have to do that to avoid getting rude calls where people hang up on me halfway through a sentence.
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Lyes
(@lyes_11) reported
@lumenatalie @NNext123 @SkyHelpTeam Tell them you don’t control the broadband network.