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Sky

Sky Outage Report in Hengoed, Caerphilly County Borough, Wales

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Hengoed come from postal codes CF82 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Hengoed, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Blackwood, New Tredegar, Hengoed, Treharris, Pontypridd, Tonypandy, Cwmbran, Caerphilly, Newport, Merthyr Tydfil, Mountain Ash, Pontyclun, Porth, and Bargoed.

CityProblem TypeReport Time
Cardiff Internet 3 days ago
Blackwood Internet 4 days ago
New Tredegar Wi-fi 6 days ago
Hengoed Internet 7 days ago
Blackwood Internet 7 days ago
Treharris Internet 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • suzyb443
    Suzanne Burrows (@suzyb443) reported from Mountain Ash, Wales

    @SkyHelpTeam @SkyUK ok, so I want the wifi guarantee, we have fibre max. You sent my husband links and shit but we got nowhere, now, can you tell me what we need to actually get wifi guarantee, at the moment, we are lucky to get it upstairs!!!

  • Cazz001
    Lady Carol (@Cazz001) reported from Cardiff, Wales

    So frustrating that my @SkyHelpTeam broadband is down again, 2 weeks, 2 @OpenreachHelp engineer visits, both assuring me it’s fixed - nope it’s not. #firstworldproblem

  • LeightonBaller
    Leighton Baller (@LeightonBaller) reported from Penywaun, Wales

    @SkyHelpTeam @SkyUK @virginmedia Load of crap. Removed a good application and replaced it with utter crap. Nice move Sky.

  • vaynorboy
    Lynn Thomas (@vaynorboy) reported from Cefn-coed-y-cymmer, Wales

    @Bowfinger1 @DavidJonesSky @SkySports Both sides didn’t have a clue! Two poor sides who gave the ball away too often!

  • sandraburnett3
    sandra burnett (@sandraburnett3) reported from Cardiff, Wales

    @AaronNacey @21LVA_linings @Julian_01m @SkySportsPL @ManCity @SkySports I won’t if you get it over the line that was bad last year 7 points up with a game in hand hopefully lesson learnt

  • Joetprosser
    Joe T. Prosser (@Joetprosser) reported from Llanhilleth, Wales

    @Deaconboy666 @SkyUK @BT Yeah honestly man that new router hasn't done shit. Changes the 5GHz to a stronger channel but the 5 on it is wack anyway. Also if you notice it is just bad on a daily basis anyway like I could start out at 23 down and it would work its way down to 12... Not good.

  • NCRobo
    Neil C Robo🏴󠁧󠁢󠁷󠁬󠁳󠁿📷 (@NCRobo) reported from Ebbw Vale, Wales

    Hey @SkySports WTF is go ng on with the #redbutton 😡😡🤡🤡 loads of usual shite games on apart from ours!!!! @LUFC

  • LRG0808
    Leah Griffiths (@LRG0808) reported from Church Village, Wales

    Yet again @SkyHelpTeam sky broadband is down AGAIN!!!! I wonder why I bother paying the monthly fee!! I use more of@my mobile data when at home these days 😡😡

  • CanIfcking
    Neil (@CanIfcking) reported from Cardiff, Wales

    @rachaelhxx @SkyHelpTeam Ow shit phone them and ask to be put to the teck team thay sort it there end

  • thisisjmx
    James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Cardiff, Wales

    Hey @TheCW it's really bad of U to not let @SkyUK have the rights to show @CWBatwoman in the UK. + No other broadcaster seems to have it. It'll screw up #CrisisOnInfiniteEarths. Money over viewers...

  • efwolf359
    alan edwards (@efwolf359) reported from Merthyr Tydfil, Wales

    @SkyHelpTeam think it’s perfectly ok to make a customer wait three weeks for an engineer to visit to fix a totally dead skyQ system

  • sandraburnett3
    sandra burnett (@sandraburnett3) reported from Cardiff, Wales

    @TheJordanMeares @DjangoSkywalker @SkySportsBoxing @BronzeBomber @kingkongboxing @SkySports Wilder tried and lost in the books he never lost but all fight fans know he did

  • K_J_Wheeler
    kevin wheeler (@K_J_Wheeler) reported from Cwmbran Central, Wales

    Credit where it is due, had outstanding customer service from @Screwfix @SkyUK and @virginmedia this weekend.

  • BCFC_OLIVERDOG
    BCFC Oliver the Dog 🔴⚪️ (@BCFC_OLIVERDOG) reported from Cardiff, Wales

    @parkins_michael @SkySports @CardiffCityFC @MillwallFC Having a bad day mikey boy 👀

  • AChinnick90
    Andrew Chinnick (@AChinnick90) reported from Cardiff, Wales

    @RSpencer100 @virginmedia @SkyUK Absolutely awful @virginmedia. I’ll be following you to @SkyUK as soon as my contract ends!

  • Max25143798
    Max (@Max25143798) reported from Newport, Wales

    @weameo @MatchroomBoxing @_anthonysimsjr @DAZN_USA @SkySportsBoxing @SkySports Don't seem like it @EddieHearn wtf going on

  • antycher
    Anthony Pugh (@antycher) reported from Mountain Ash, Wales

    @SkyHelpTeam @SkyUK Hi ive done a sky swap but I cant find the order number to claim my free galaxy buds. Help!

  • finnfrenz
    Melinda Hawthorne (@finnfrenz) reported from Bargoed, Wales

    @SkyHelpTeam problems with internet access CF46 which is near Cardiff. Some sites ok others unreachable. Rebooted router and device but no difference.

  • LeightonBaller
    Leighton Baller (@LeightonBaller) reported from Penywaun, Wales

    Cheers @SkyUK for ruining your app. Bloody stupid. I’m beginning to hate sky. I think I’ll check out @virginmedia instead

  • dev2y
    Dev2y (@dev2y) reported from Cardiff, Wales

    @SkyHelpTeam your broadband is awful! Connection keeps dropping. #timetoswitch

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Zachary__reeder
    zachary f reeder (@Zachary__reeder) reported

    @SkyHelpTeam But they can't? XD do you not think in the two and a half years since I've been having issues that I'd of spoken too them ? Nothing is ever properly resolved I'd rather just move to a better more reliable company.

  • ocs9000
    Carl (@ocs9000) reported

    @SkyUK Unless you've got sky broadband which means you keep dropping signal , have to turn box on & off 5 times a day to reset n when you report it get told won't send an engineer cus it's not their problem. . Happy days .

  • Xchange06931272
    Xchange (@Xchange06931272) reported

    @SkySports Fake **** 🙄

  • neilTheMagpie
    neilB ⚫️⚪️⚫️⚪️ (@neilTheMagpie) reported

    @_lewisnufc_ Basically @PaulMerse doesn't operate with a full deck. He says the first thing that comes into his head & its usually unresearched garbage. If he'd actually been on top of the story he'd have known that. Honestly, I really don't know why @SkySports employ him tbh

  • missTmoon66
    Tammy Mann (@missTmoon66) reported

    @SkyUK Broadband down again 🤬

  • Zachary__reeder
    zachary f reeder (@Zachary__reeder) reported

    @SkyHelpTeam Yup . Mate your customer service even tried offering me a TV package for less than half price... only to be messed about for a month and then told the engineers won't but a dish on a 3 story building and I can't get it :) and no alternative compensation offered.

  • Gazumped00
    Gaz (@Gazumped00) reported

    @SkySports Liverpool often get the Saturday lunchtime slot after an international break. This isn’t just down to CONMEBOL, @SkySports and @btsportfootball are as much to blame

  • Zachary__reeder
    zachary f reeder (@Zachary__reeder) reported

    @SkyHelpTeam What about the other 2 weeks ? At this point I feel like I'll just be calling a lawyer or omnibudsman as for 2 and a half years now I've had awful service from both sky's Internet Internet their customer service team are fowl. People lie to you and hang up on you. Awful company

  • Zachary__reeder
    zachary f reeder (@Zachary__reeder) reported

    @SkyHelpTeam Honestly I've just paid my first month since July ...I've had numerous free months because of how awful your service is ... I've no wish to stay with sky when its this bad ...

  • Timbo_UK
    Tim Morley (@Timbo_UK) reported

    @SkyHelpTeam My solution for sky internet connectivity issues was to go to @zeninternet . Huge reliability and coverage improvement. Your TV is fine, internet and WiFi a joke