Sky Outage Report in Hengoed, Caerphilly County Borough, Wales
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Hengoed come from postal codes CF82.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 24: Problems at Sky
Sky is having issues since 10:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Hengoed, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Newport, Hengoed, Bargoed, Caerphilly, Cardiff, Cefn-coed-y-cymmer, Merthyr Tydfil, Aberdare, Treharris, Treorchy, Pontypridd, Ferndale, Blackwood, Tonypandy and Mountain Ash.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
TV | |
| Hengoed |
TV | |
| Newport |
TV | |
| Bargoed |
TV | |
| Newport |
Internet | |
| Caerphilly |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Stu
(@P__TheLetter) reported
from
Bargoed, Wales
@SkyHelpTeam Trying to claim a refer a friend reward for my mother. Been told she’d have it several times, hasn’t arrived. Spent 2 hours on your messenger chat to now be told it will take another 15 days! 0/10 for customer service, really awful.
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Kayleigh Johnson♡✨
(@kayleighj_11) reported
from
Newport, Wales
I am sick to death of @SkyHelpTeam now I need my internet connected or i am leaving!! Each time i ring im promised the order recovery team are due to call me and gues what ... no1 rings me!! Absolutely disgusting service from them!! 🤬
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Pontnewydd, Wales
@SkyHelpTeam Been there done that several times. No help.
-
Eddy
(@ChrisEddy_7) reported
from
Llanyrafon, Wales
Shaun Goater is absolutely terrible as an analyst/commentator @SkySportsNews @SkySports 🙈🙈🙈
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Pontnewydd, Wales
@SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44
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Lewis Davies
(@LewisYDavies) reported
from
Caerphilly, Wales
Gary is completely spot on. If the highest level of this country has issues with racism, homophobia and xenophobia then lower down the spectrum and into football it is seen as ok. Embarrassing that @DavidJonesSky & @SkySports don’t share the same view on these issues.
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Stu
(@P__TheLetter) reported
from
Bargoed, Wales
Trying to claim a reward off @SkyTV 😡 @SkyHelpTeam Why is it so difficult to communicate with your messaging service!! I’m sick of tired and waiting now. Your customer service is awful!
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Samantha
(@samcardifflife) reported
from
Cardiff, Wales
@SaffiliciousBlu @SkyUK @SkyHelpTeam I couldn’t wait to cut ties with them! They are awful! I will never go back to using them.
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Griffter
(@Griffter1927) reported
from
Cardiff, Wales
@SkySportsBoxing @SkySports Tony Bellews commentary and bias is awful. Get rid. @EddieHearn
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bert33uk
(@bert33uk) reported
from
Cardiff, Wales
@GNev2 @SkySportsNews @SkySportsPL @ToniRuediger @WezTucker Well at last @SkySports & @SkySportsDavid hav grown a pair & issued a statement. Yes Jonesy u did shut nev down & hope sky don’t start acting like @BBC like sweeping stuff under the carpet u have a duty 2 yr Audience😬
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Craig Barlow
(@TravelCraig) reported
from
Merthyr Tydfil, Wales
Trying to get @SkyUK @SkyHelpTeam to help with an existing complaint is impossible.
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Adrian Coles
(@Colesy58) reported
from
Cardiff, Wales
Very poor from @SkySports , very good from @GNev2 #RacismStillAlive
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ChristianHyde_2
(@Dognz) reported
from
Abercarn, Wales
@SkyHelpTeam why am I receiving emails from you with regards to " Important changes to your Sky subscription" when I've not been a customer of yours for over 3 years, think you need to check your GDPR #compensation
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Craig Barlow
(@TravelCraig) reported
from
Merthyr Tydfil, Wales
@SkyHelpTeam Apparently, it's not a service you offer as you have told me in various DM.
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Christian
(@watto_77) reported
from
Newport, Wales
@SkySports please can you stop the idiot Don Goodman from commenting on WBA games, an ex player who hates WBA
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Mark Letman
(@wingnut1927) reported
from
Cardiff, Wales
@elltell91 @SkyFootball @SkySports He wears a magic hat! Different level mate. His goal wasn’t bad either!
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✨ANDREW✨ 🏴💜💙🦁
(@Villa19UTV) reported
from
Rhymney, Wales
@avfcalun @SkySportsPL @SkyFootball @SkySports @AVFCOfficial Yep wouldn’t of been all that bad even if it was 12pm kick off but 4.30 wat a horrible time 😏
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Jo Bradford-Cummins
(@jobrad69) reported
from
Panteg, Wales
@SkyUK convinced because I am trying to cancel boxsets I am being kept on hold - half hour now and counting. I don’t appreciate being messed around. If I was adding package on you’d be quick!!
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Hannah Hughes
(@hannahughes) reported
from
Cardiff, Wales
@SkySports Graham Souness’ Mic has feedback and the faint high pitch ring is driving me mad. Pls fix xxx
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Abbey Gullick
(@AbbeyGullick) reported
from
Panteg, Wales
@SkyHelpTeam disgusting service for a brand new customer! For the money they charge it’s an absolute disgrace! 🤯
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Tracey Gardner
(@tpsully73) reported
@SkyHelpTeam Yes for a long time no issues on my phone so my Netflix account is ok
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Tony Ward
(@tonyeward) reported
@SkyHelpTeam Hey, I am an existing VIP customer moving home to a property that cannot get ultrafast BB that I currently have, if I downgrade my BB when I do a moving home do I have to re-contract?
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Ash Dawson
(@AshDawson40) reported
@SkyHelpTeam My signal keeps crashing and breaking down. Yet the Status keeps telling me I have a good signal, which is rubbish.
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Eddie
(@EddieHa35418086) reported
@SkyHelpTeam just come off phone with your lot to reduce my monthly payments & they said if I cancelled some TV stuff it would make the monthly bill go up wtf, £138 per month is ridiculous and getting told that I can reduce until October 2023, so I'll just cancel DD-sorted
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Melissa
(@IntermusicM) reported
@SkyHelpTeam trying to phone you is a joke. Why am I paying twice as much for Sky+ basic entertainment package than new customers? (£51 pm) #disloyalty I’ve been a sky customer for over 10 years.
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Adam Byrne 🏳️🌈
(@_Adam_Byrne_) reported
Hey @SkyUK what's going on with your roaming service in the USA??? Maybe check your community boards...others in the states having the same issue. SOS only.
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Jaiden Micheal
(@jaidenofficial) reported
@SkyHelpTeam hi, I want to return my phone I got with you a few days ago but I have zero clue how to. Your phone lines are busy for a long time and then when I get through I either get hung up on or told to ring another department. Shall I just cancel my direct debit?
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🐐
(@fineboyRayy) reported
@ishowspeedsui @SkySports down bad!!
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Darren Cartwright
(@MrDCartwright) reported
@SkyUK I wanted to move to #SkyStream from #SkyQ but the offers on packages I get as a platinum customer don’t translate to Sky Stream, so the move would have cost me an extra £40+ per month. Why is this?
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Jason Hutchinson
(@RadioMunkeh) reported
@SkyHelpTeam Has the server issues extended to email ? Had a few lengths of downtime in the last few days.