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Sky Outage Report in Hengoed, Caerphilly County Borough, Wales

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Hengoed, Caerphilly County Borough, Wales 12/30/2025 23:30

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Hengoed, Caerphilly County Borough, Wales

The most recent Sky outage reports came from the following cities: Newport, Cardiff, Blackwood, Aberdare, Pontypridd, Merthyr Tydfil, Caerphilly, Porth, Tonypandy, Pontyclun, Treorchy, Abertillery, Cwmbran, Hengoed and Bargoed.

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City Problem Type Report Time
United KingdomNewport Phone
United KingdomCardiff Internet
United KingdomCardiff Wi-fi
United KingdomBlackwood Internet
United KingdomNewport Wi-fi
United KingdomPontypridd Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • david_batey19 david (@david_batey19) reported from Mountain Ash, Wales

    @SkySports More bad news

  • 7PechodMarwol Nicola Bennett(Soal) (@7PechodMarwol) reported from Aberaman, Wales

    @SkyHelpTeam I have sent a message. Really hope you can help with this. It’s very stressful got them

  • louclarkie Louise Clarke 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@louclarkie) reported from Cardiff, Wales

    @SkyHelpTeam Yes I've tried that as explained but it's showing no issues but there clearly is intermittent issues.

  • lilmiss_annie angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    With the dish on it thats mine. I don't get a sorry just a "oh I see" my nephew rang customer services for me as I was still shaking and upset. All they told me to do was fill out a feedback form and that would be the end of it!! I am disgusted and disappointed in @SkyUK

  • lilmiss_annie angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    Been with @SkyUK almost 9yrs and this is the first time that an engineer has spoken to me so rudely. He knocks my door and TELLS me that he's cutting me off because I'm stealing from another customer. I EXPLAIED to him I have my own account and dish. He then points to the side

  • srp0000 Shaun Porter (@srp0000) reported from Newport, Wales

    @SkySports the commentators haven’t mentioned Mitrović for 2 minutes now! Damn they just did 🙄 #playofffinal

  • sarsjt SJT (@sarsjt) reported from Penmaen, Wales

    @SkyUK another awful phone call experience from sky for my parents who are elderly trying to set up sky since March yesterday’s call consisted of a two way conversation in a foreign language with a translator???? An hour later still no sky can someone please advise

  • mkaid90 Kaid mohamed (@mkaid90) reported from Cardiff, Wales

    Question is why do @SkySports give the white supremist banner a platform to be seen CUT that **** out of a football game.

  • TylerHewitt123 Tyler Hewitt🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TylerHewitt123) reported from Porth, Wales

    @SkySports ******* admin get to sleep

  • JonathanConway9 Jonathan Conway (@JonathanConway9) reported from Cardiff, Wales

    @SkyHelpTeam Thank you. Outside the home is certainly what the app said. Speed has been an issue for a few months, but the completely dropping internet has only been noticeable today.

  • Youngonesclubs Young Ones Clubs Ltd. (@Youngonesclubs) reported from Pentyrch, Wales

    @skyhelpteam I have had poor WiFi coverage at my home for months, I have tried calling but as I am not vulnerable or Over 70 I can not get help. I have tried all the tips on website, It needs a booster. Can you please help?

  • SuperSizeRod Rhodri Cartwright (@SuperSizeRod) reported from Merthyr Tydfil, Wales

    What a fight! But surely Taylor won that by a mile... @SkySports @EddieHearn @KatieTaylor Parsoon is just running round throwing **** not landing clear shots Who won

  • YukFongWong1 Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam hi I’m not sure if I’ve downloaded a rental. I wanted it for Sunday as it’s surprise for my boys birthday. What can I do as I’m sure it says it will be deleted within 24 hrs help!!

  • YukFongWong1 Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam I have been ringing you for ages regarding my bill pay I need someone to help me please

  • NetballWales NetballWales (@NetballWales) reported from Cardiff, Wales

    Loved #womenssportsdebate on @skysports - 2 hours of great and interesting chat. But can’t help but feel there wasn’t any debate? A dozen people agreeing with one another doesn’t help... #StepOutsideTheEchoChamber

  • Gavlaa Gavin Glover (@Gavlaa) reported from Marshfield, Wales

    @c7_OllyClifford @SkySportsPL @SkySports The technology is fine, the people officiating are the problem. So many wrong calls its embarrassing

  • PaulSmith83 Paul Smith (@PaulSmith83) reported from Mountain Ash, Wales

    @SkyHelpTeam can someone help me out please? I am speaking to someone called Aaron who is insisting on not helping me! Paying £42 a month for 2.5mbs broadband. He admits there’s a fault but won’t do anything about it.

  • djdanter Denzil (@djdanter) reported from Caerphilly, Wales

    @PaulBro97733140 @SkySports I went to the Joshua vs Parker fight, always been a Joshua fan! I’ll never pay for anything involving that **** again. And Lewis Hamilton the same!

  • pablo3479 Lee Mason (@pablo3479) reported from Cardiff, Wales

    @SkyHelpTeam I'm trying to watch live TV on my android phone through WiFi but the following message keeps appearing: 'A playback error occurred - please try again'. I've tried everything possible but having no joy. Please help

  • GenghisCANN Gareth Alan (@GenghisCANN) reported from Merthyr Tydfil, Wales

    @SkyUK is there am issue with sky broadband this evening? My connection has been rubbish for several hours now!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • EmmaDunlop Emma (@EmmaDunlop) reported

    @virginmedia you’ve literally got to be the worst Broadband service out there 😭. Sorry @SkyUK!!!

  • nat90HJ Nat🏴󠁧󠁢󠁥󠁮󠁧󠁿🇯🇲🔴🔰 (@nat90HJ) reported

    @ViaplaySportsUK Doesnt work at all on the app, what a disgraceful app, whats happened to having international matches on @SkySports then we customers are paying 89quid a month only to have **** all on there especially the internationals, sort it out man!

  • HarryDirtB28 HarryDirt (@HarryDirtB28) reported

    @SkyHelpTeam why is it that whenever I try to report a faulty skybox via #skyprotect online the service isn’t working and just gives me an error message? #feelingrippedoff

  • 722louise Louise Nicholson (@722louise) reported

    @SkyHelpTeam Can you please offer customer service to your customers? 😤

  • Jofturner92 Joseph Turner (@Jofturner92) reported

    @gavin_hector @SkySports Why ******** am I paying for sky when there's nothing on sky sports this weekend... robbing bastards

  • dylangilbert_ dylan (@dylangilbert_) reported

    @SkyHelpTeam why does my internet start lagging the moment it hits 8pm? It’s fine all day and then goes to crap at 8.

  • WorcStu Worc_stu (@WorcStu) reported

    @SkyHelpTeam can you provide an update on the broadband trouble for Hartlepool TS25

  • fairy_dust Tracey xx (@fairy_dust) reported

    @SkyUK I've just had a look and my bill is a lot more as an existing long term customer than it would be if I was a new customer. Is it time for me to switch provider??

  • appleeugene Mr Apple (@appleeugene) reported

    @Eyeswideopen69 T’is odd…. Never found anything on their output that qualifies as ‘news’…. A lot of unusual, unqualified analysis that you won’t find on a real news channel, yet @GBNEWS is listed as a news channel by @SkyHelpTeam

  • MrJackGB Jack (@MrJackGB) reported

    @Dwhitehouse1980 @boxxer @SkySports She missed half of it as well. The first verse is in Maori. Sure it wouldn't of been hard to find a New Zealand singer in London who knew the whole thing and could of performed it in the ring. Still wasn't as bad as the singer who sang GSTK before the England game last week.