Sky Outage Report in Hengoed, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Hengoed come from postal codes CF82.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 26: Problems at Sky
Sky is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Hengoed, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Pontypridd, Porth, Cardiff, Newport, Hengoed, Bargoed, Caerphilly, Cefn-coed-y-cymmer, Merthyr Tydfil, Aberdare, Treharris, Treorchy, Ferndale, Blackwood and Tonypandy.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd |
Phone | |
| Porth |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Phone | |
| Newport |
TV | |
| Hengoed |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@SkyHelpTeam You need to employ more people. Everytime i have called over the previous 20 years with a problem i wait far too long. Customer retentions and sales answer far quicker! #sky
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🏴 Doodlebug BSc 🏴
(@daviddoodlebug) reported
from
Llantrisant, Wales
@SkyHelpTeam I’ll either find another provider or bide my time.... Still doesn’t excuse the poor attitude today and the shabby excuses I’ve been fobbed off with over the last 14 days
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Shaun Porter
(@srp0000) reported
from
Newport, Wales
Wtf is wrong with the sound @SkySports #MUNEVE ?
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kip
(@kiplin1995) reported
from
Llanharry, Wales
@SkyHelpTeam fibre down in Pontyclun, South Wales by any chance? #SkyDown
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Gerald J Davies
(@GerJDav) reported
from
Caerphilly, Wales
@_drane @SkyUK If you use your hotspot try balancing your phone near an open window It might help the phone signal get in if you’ve got coated or treated glass
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LeaveMyArseAlona
(@faT_Taf_213) reported
from
Cardiff, Wales
@DonVito29985036 @SkySportsPL @SkySports He did not square that ball to Sterling and he has never won a single trophy in his life. He will not win his first trophy with England. He’s not a winner & those are the facts . Come back when he’s actually won something of significance.
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Tim Bishop
(@WelshBish) reported
from
Maesycwmmer, Wales
@SkyHelpTeam do you offer any boosters for WiFi? Im@just 4 meters away from the router in another room and it’s so slow
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@Burgy_Tog @SkySports If it was the foot sweep that put him down then he should be able to beat the count. Always takes the easy way out Molina
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@SkySports Why are people hiring social media companies and wtf is wrong with saying ‘are you ready’ ffs
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James
(@jamestuck) reported
from
Cardiff, Wales
@SkyHelpTeam This is no help at all. I need to actually speak to someone but you don’t allow me. Ultimately the process to return my old device was not followed by Sky so never happened.
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Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
Very excited to be getting FTTP...fibre broadband... to the property Monday...years of intermittent issues hopefully gone...150 Mbps here we come @SkyUK
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@ChristianFish3 @SkyHelpTeam Mine is down. In city centre
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Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
@AndrewMorganRCT @skytv @SkyHelpTeam you're better this, help Cllr Morgan out
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Mark Davies
(@MarkDav59132946) reported
from
Tonypandy, Wales
@SkySports can you tell me if people wanted to cancel their contracts early because of the extra charges in April if they would be allowed? I am sure if enough people did this you would soon change your mind. A company as big as yours and people are struggling enough with the
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Shane Andrews MBE 💙
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi, my sky Q and my other box that mirrors it hasn’t been working for 5 hours now. Is there an issue in Cardiff?
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#HelloMyNameIsSimon🏴
(@amphlett_sg) reported
from
Cardiff, Wales
@SkyHelpTeam my mother in law ordered multiscreen in December and has been paying for it but no Minibox can you help ? Tried online & phone but going round in circles!
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🏴 Doodlebug BSc 🏴
(@daviddoodlebug) reported
from
Llantrisant, Wales
@SkyHelpTeam Openreach say I has fttp. Your system says no. Why? I want to pay you more!!! Several emails and calls and not resolved. Last one to my wife was rude + condescending. Not happy. Due for renewal soon. If you want my business get it sorted.
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James
(@jamestuck) reported
from
Cardiff, Wales
@SkyHelpTeam apparently you’ve cancelled my mobile phone swap because I didn’t send my old phone back in the packaging you never sent me. It sure what more I can do because getting in touch with you is like trying to unravel the mystery of how the universe started. #helpme
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LeaveMyArseAlona
(@faT_Taf_213) reported
from
Cardiff, Wales
@DonVito29985036 @SkySportsPL @SkySports They can’t win anything with a captain that has never lifted a single trophy in his career.Better off going with Hendo as captain,at least he knows what is needed to win trophies. Kane just wants individual glory.That is exactly why he never squared the ball to Sterling at the WC
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Colmitchell🏴
(@Colmitchell1) reported
from
Tylorstown, Wales
@SkyHelpTeam my landline and broadband are not working again, I’ve tried to call and been on hold for 45 mins. It has not been working probably since Xmas
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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James Love
(@james__love) reported
@SkyHelpTeam my broadband account doesn't seem to be available to me to manage when I log in to my account. It says I have no products. I signed up recently (maybe 10-12 days ago), having been a customer previously with Sky.
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Angela Harkness
(@Angela_Harkness) reported
@SkyHelpTeam Are having a problem with your phone lines into customer service? The quality of the line is really poor.
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Paul
(@8gzd8k76nM) reported
@ChrisShimVin @Morsey1978 @SkyHelpTeam I must have missed the part where we invented something to tell us the future? Are you an idiot or do you genuinely believe people can predict when faults and outages will happen?
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HolteEndersInTheSky
(@Snoddysleftwhip) reported
@AnnaJBradshaw @SkyHelpTeam @SkyUK Anna I am also in Wokingham and mine has gone down. Could be everyone , so annoying
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Amy Curtis
(@amycurtis31) reported
@SkyHelpTeam Sky Q. The HD chans just stop at random times / flickering. Even with a change in GTU box it’s still doing it, OFNL said it could be a sky issue. I wondered if its the actual sky Q box. No one else on our development is having the issue so unlikely a shared satellite problem
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Kayleigh
(@kevans_08) reported
Hello @SkyHelpTeam I’ve twice ordered / booked in my broken tablet and told something will come for me to pack it, I’m still waiting and paying for a faulty tablet…
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Kathryn Gale
(@kathryn_gale) reported
@SkySports your advert re Championship football “there’s no need to brave the cold this weekend”. So as long as you have your subscription fees the clubs (matchday income reliant) can go hang then, can they?
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Jordan Smith
(@Jord_Smithhh) reported
@SkyHelpTeam just accidentally ordered a brand new SIM card (8gb) on a better deal. Im already a sky mobile customer. I thought it would just change my current sim, can you cancel the order and just activate it on my current sim?
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Guy
(@Guy46495292) reported
@SkyHelpTeam hi, what is going on with mobile service in the North west? All week i cannot use my phone I have been in different locations not just one, I can literally not use my phone its costing me time money and affecting my health as I'm trying to book appointments
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Pierce McGeough
(@PierceMcGeough) reported
@SkyHelpTeam It's into the second day now. Is there any info you can find out? What is the issue. Is it being worked on ? Is there an estimated fix time. Thanks