Sky outages and service status in Hengoed, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 2 outage signals in the last 24 hours around Hengoed, including 2 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received Jul 6, 6:22 PM GMT+1.
- Internet (52%)
- Total Blackout (12%)
- Phone (12%)
- E-mail (8%)
- Wi-fi (8%)
- TV (8%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 7: Problems at Sky
Sky is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hengoed, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Blackwood, Caerphilly, Newport, Pontypridd, Merthyr Tydfil, Tonypandy, Treorchy, Aberdare, Pontypool, Mountain Ash, Hengoed, Bargoed, and Ferndale.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Internet | 21 hours ago |
|
Blackwood
|
Internet | 24 hours ago |
|
Caerphilly
|
Phone | 1 day ago |
|
Caerphilly
|
Phone | 1 day ago |
|
Cardiff
|
Internet | 6 days ago |
|
Newport
|
Total Blackout | 7 days ago |
Nearby cities with recent reports
2 recent signals
2 recent signals
1 recent signals
Community Discussion
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Sky Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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jason fenard (@jason_fenard) reported from Cardiff, WalesAnyone else in the Cardiff area having @SkyUK internet problems? We have had no internet connection since yesterday. Some online sources reporting widespread outage but Nothing official on Sky site that I can find?
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Kevin D 🏴🍺🏒🏳️🌈 (@kev_Cymru) reported from Cardiff, Wales@SkyHelpTeam broadband is down, is there an outage in the Cardiff area ? #cardiff #skybroadband
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Paul Scanlon 🏃♂️🏴🏴🏃🎖 (@wenglishpaul) reported from Cardiff, WalesSo after 20 years of being a @skytv customer. @SkyHelpTeam are happy to loose me as a customer absolutely disgusting attitude. To say I'm furious is an understatement #poorservice
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David Goddard 🏴 (@DaioGoddard) reported from Treharris, Wales@Burgy_Tog @SkySports If it was the foot sweep that put him down then he should be able to beat the count. Always takes the easy way out Molina
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🏴Claire🏴 (@Dimclem_) reported from Cardiff, Wales@SkyHelpTeam it is not even 14 days since I joined Sky and my Q box has to be replaced. Do you think this is acceptable? I look forward to hearing how you intend to compensate me for the inconvenience and poor ‘service’.
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Sam Rees (@SamReesCS) reported from Newport, Wales@SkyHelpTeam really disappointing customer care lately from Sky. Seems as when you’ve transferred call centres abroad, the level of care, support and knowledge has dropped significantly. Call for one simple account change and the guys amends all my packages to curate the deal he
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Ryan Davenport (@Welsh_Saint14) reported from Cardiff, Wales@SkyHelpTeam Having issues regarding my account, we have re-joined sky but as I used my email address from previous account before we left im not being shown anything on the account,just had confirmation emails and text messages so can't see anything regarding reschedule
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James Moss (@UKEmpLawyer) reported from Newport, WalesReally trash #skybroadband again. My kids have been complaining this evening as they've been dropped out of xbox games mid-game due to crap wifi. It's not the speed or service we should expect & we still haven't received the booster promised! #poorcustomerservice @SkyHelpTeam
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Captain Giant (@Captain_P_Giant) reported from Pengam, WalesInternet has been down for 3 hours 37... not sure whats going on either :( @SkyHelpTeam
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andrew corten (@AndrewCorten) reported from Newport, Wales@GNev2 how ******** do @SkySports allow such a biased prick like you commentate on a Man U game ? You are a disgrace #biased #disgrace
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Andrew Newman 🏴 (@andyn63) reported from Cardiff, Wales@SkyHelpTeam Hi sky. Our internet is not working and neither is it working for several of my neighbours. Any news on what’s going on? Thanks. CF5 6XR. 👍🏼
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James (@jamestuck) reported from Cardiff, Wales@SkyHelpTeam This is no help at all. I need to actually speak to someone but you don’t allow me. Ultimately the process to return my old device was not followed by Sky so never happened.
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John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales@KleeJohn @SkyUK And ever thus it has been. Pretty poor service.
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Tim Powell Legacy Supporter of 40 years (@timscoreboard) reported from Mountain Ash, WalesTele on for the first time today. Skysports news... **** off! Any news.... **** off! Radio... **** off! News papers... **** RIGHT OFF! Anyone who wants to talk to me about football but couldn't find Manchester on a map, let alone go to a game... **** off! Have I missed anyone?
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David Goddard 🏴 (@DaioGoddard) reported from Treharris, Wales@SkyHelpTeam im disgusted what youve done to my tv background. Absolute disgrace. How do i make a complaint?
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🏴 Doodlebug BSc 🏴 (@daviddoodlebug) reported from Llantrisant, Wales@SkyHelpTeam I’ll either find another provider or bide my time.... Still doesn’t excuse the poor attitude today and the shabby excuses I’ve been fobbed off with over the last 14 days
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Thom (@thomjamesmcc) reported from Cardiff, WalesIs Sky Mobile service always terrible in Cardiff? None of my apps (including the most important ones 👀) aren’t working!! @SkyHelpTeam
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Colmitchell🏴 (@Colmitchell1) reported from Tylorstown, Wales@SkyHelpTeam internet down in CF43 AGAIN
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James Moss (@UKEmpLawyer) reported from Newport, Wales@lairy72 @SkyUK If they make any admissions of poor service/promise to do anything for you (e.g. send a router/booster) ensure you get them to email you written confirmation whilst you are still on the phone with them, or they'll deny it was ever said & won't be able to locate recording of call!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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South Yorkshire Owl 🦉 (@owl_southyorks) reported@swfc Absolute joke 😠 I'd never buy @SkySports or any Sky products. Absolutely ruining football. No thought for the fans whatsoever. First home game under new ownership would have been an amazing Saturday. Thursday night is not the same. Can't believe they've taken that from us
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Surfinbird87 (@Surfinbird87) reported@SWFCTrust I agree with every word but @SkySports never, ever give consideration to the needs of match going supporters. And they will never, ever listen to messages like this because all they care about is £££
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Mr Simon (@kassimon90) reported@SkySports They are trying to build a narrative so that they can use it as way to attack Utd for every bad result, there are no easy fixtures in the EPL, esp promoted sides
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Rob (@fitzy89) reported@SkyHelpTeam sent you a PM, land line phone not working and I don't have mobile signal at home so I cannot call you, live chat is unavailable. Please assist.
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Nigel D (@NAPD999) reported@SkySports Don't tell any Arsenal fans, they are convinced he is the GOAT! Apparently, he is known as Saka ****!
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Stevie Wonder (@mckyau_steve) reported@Danjsalt @SkyUK Cancel ur credit card or direct debit as a last resort
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Akeem Uzamot (@Oluwa_Idol) reportedWTF is all these? Because clubs or skysports did graphic design or admins trying to Bants? We beat spurs home and away and took 4pts from Liverpool. What has all of these got to do with what's happening? 🤔
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Ben 🦉 (@LS6Owl) reportedAbsolutely zero consideration for the fans. Seriously, who ******** plays a league game on a Thursday night? First home game and a Yorkshire derby for this is ***************. At least move it a weekend when most fans are able to travel. @SkySports get in the bin. #SWFC
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James Alexander (@justjamess87) reported@SkyUK @NOW sky / Now broadband is absolutely ridiculously awful!!! Every single night now ( about 2 months ) my broadband keeps cutting out i have repeatedly reported using your online system etc Sort it out before i leave your services!!
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Chris (@chrismcdonald76) reported@SkyUK hi I signed up for a broadband TV package last week the next day it was cancelled by you then I called the number you gave and they couldn't help so far it's been set up and cancelled FOUR TIMES. how do I get this resolved it's taken 3hrs of my time.