Sky Outage Report in Hengoed, Caerphilly County Borough, Wales
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Hengoed, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Aberdare, Newport, Pontypridd, Merthyr Tydfil, Caerphilly, Blackwood, Cardiff, Porth, Tonypandy, Pontyclun, Treorchy, Abertillery, Cwmbran, Hengoed and Bargoed.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Wi-fi | |
| Pontypridd |
Internet | |
| Merthyr Tydfil |
Internet | |
| Caerphilly |
Internet | |
| Blackwood |
Internet | |
| Blackwood |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam Your test doesn’t show upload speeds which is exactly where the issue is ?
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Laura-Rose 🏴🏳️🌈
(@laurarose13521) reported
from
Cardiff, Wales
@SkyHelpTeam I know how to pay my bill my issue is with the text to verify the payment it can’t go through because my phone cut off
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pip1974
(@pippin_terence) reported
from
Merthyr Tydfil, Wales
@empireofthekop Not only biased , but a terrible commentator "that's more minimum than maximum " he said last night and chuckled to himself for ages absolute garbage . No insight whatsoever #SkySports #Tyler #dogshit
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Steven George
(@sgeorge0_1) reported
from
Merthyr Tydfil, Wales
@SkyUK poor customer service.
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Thom
(@thomjamesmcc) reported
from
Cardiff, Wales
Is Sky Mobile service always terrible in Cardiff? None of my apps (including the most important ones 👀) aren’t working!! @SkyHelpTeam
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suzanna thomas
(@suzannathomas) reported
from
Cardiff, Wales
@SkyHelpTeam can you please tell me why it is so hard for you to send a router out so it arrives before the installers. 3 weeks since we upgraded and bt arrive this morning our router not till this afternoon. Cant do the proper checks. Shocking service for the price we pay.
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Paul Blunsdon
(@R18LUN) reported
from
Abergavenny, Wales
@SkyHelpTeam How about you tell me when then? I've missed out on the the last 3 months.. Are you telling me that you haven't got anyone within your organisation with the knowhow to fix a bug in your app?
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Riddy 🇬🇧 🦢🦢🦢🦢🏴
(@Riddy81) reported
from
Cardiff, Wales
If @SkySports don't show the south wales Derby, I swear I will cancel my sky subscription and going forward i will stream every game illegally to as many people as I can fit in my front room.. sort it out
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Stu🐦
(@Teds_Tours27) reported
from
Tonypandy, Wales
@SkyHelpTeam Tried that. Some problem 😔
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🏴Claire🏴
(@Dimclem_) reported
from
Cardiff, Wales
@SkyHelpTeam it is not even 14 days since I joined Sky and my Q box has to be replaced. Do you think this is acceptable? I look forward to hearing how you intend to compensate me for the inconvenience and poor ‘service’.
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🏴Claire🏴
(@Dimclem_) reported
from
Cardiff, Wales
@SkyHelpTeam can you tell me why the Apple TV app is not working?
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captains log
(@kirkyboy79) reported
from
Cardiff, Wales
Listening to the @SkySports commentary yesterday you should hang your heads in shame every 2 minutes biased to sheff utd it was embarrassing.i mean #nffc stuffed em and there was no great accolade for us .they where hoping the blades would score.hope we stuff on tues
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Paul Blunsdon
(@R18LUN) reported
from
Abergavenny, Wales
@SkyHelpTeam I've missed out on so much... My friend has just won tickets for the Alice Cooper gig in Swansea.. It would be good if they could hurry up and fix it...
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam We have had no stop issues with Sky Broadway over the the last few months since the installation of Sky Q - with the lash engineer visit only on Friday - we pay a fortune for a second class service of late !
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Matt Addicott
(@mattaddicott) reported
from
Mountain Ash, Wales
@SkyHelpTeam broadband down CF45 South Wales ?
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Geraint Roberts
(@Gezzyroberts) reported
from
Panteg, Wales
@SkyHelpTeam hi, I'm looking for a customer service number, could you please send me one. Thanks
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Emma 🏳️🌈🏳️⚧️🖤🇪🇺🏴
(@EmmaLouiseTho13) reported
from
Mountain Ash, Wales
@SkyHelpTeam what exactly am I paying for? Our broadband has been down since 3pm... This is ridiculous 😒
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Laura-Rose 🏴🏳️🌈
(@laurarose13521) reported
from
Cardiff, Wales
@SkyUK I have a large phone bill. My phone has been cut off so I can’t receive texts or calls. I am trying to pay the bill but the payment won’t go through because the passcode text won’t go through See the problem? HELP
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Brother Biscuit
(@ThomasBroad1) reported
from
Cardiff, Wales
@jacobwyn29 @SkySports @premierleague Photo fix
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Ryan Davenport
(@Welsh_Saint14) reported
from
Cardiff, Wales
@SkyHelpTeam Having issues regarding my account, we have re-joined sky but as I used my email address from previous account before we left im not being shown anything on the account,just had confirmation emails and text messages so can't see anything regarding reschedule
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Shane McGrath
(@ShaneMc43392457) reported
@SkyHelpTeam Hi guys - got the notification to say SkyGo Extra has been added to my account but I still can’t access it on ps4 (says package isnt right) Can smeone help
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Kenny Marland
(@kenny_marland) reported
Sky praising Swansea for being in the playoffs when teams around them have bigger budgets. Excuse me, they are playing BARNSLEY! Who have **** all budget and have grafted like ****. Have some respect @SkySports! #youreds #barnsley #bfc
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Ian Hawthorne
(@IanHawthorne8) reported
@collycovcov @SkyHelpTeam Had the same problem regularly and also lost signal on mini box too, had a booster fitted by sky eventually and that has helped
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.
(@OwenB774) reported
@KellyJohnny3 @SkySportsPL @SkySports Support local.
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Katre-i Nur
(@KatreiN81885023) reported
@SkySports Everyone should offer their support for Jerusalem in line with their own means. Some with his property, some with his life, some with his money, some with his ideas, and some with social media. #HopeToGaza
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Dan 🥜🏴🇵🇸
(@danielramsden59) reported
@nc28421372 @SkySports This will never work
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.
(@OwenB774) reported
@KellyJohnny3 @SkySportsPL @SkySports Support local.
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Judy Johnson
(@JudyJourno) reported
@SkyHelpTeam hi, had new sky TV installed today and it won’t allow me to download from ITV hub, says upgrade required? Can you help? Thanks!
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Ash
(@Frozendeath5467) reported
@SkyHelpTeam You are sending information to me that is designed to be read by people who are technophobic and have no clue about how devices or networks work. I am not one of those people. I have already tried all your steps im merely just asking you if you know of any issues.
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Kat
(@KCzartowski) reported
@SkyHelpTeam hello I got a year free on discovery plus with being a sky q customer. I’ve gone to search for a program to watch but I need up upgrade. Why is this if I got it free for a year?