Sky

Sky Outage Report in Hengoed, Caerphilly County Borough, Wales

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The latest reports from users having issues in Hengoed come from postal codes CF82.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Hengoed, Caerphilly County Borough, Wales 01/20/2026 14:15

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Hengoed, Caerphilly County Borough, Wales

The most recent Sky outage reports came from the following cities: Caerphilly, Tonypandy, Hengoed, Pontypridd, Cardiff, Blackwood, Ynysddu, Newport, Cwmbran, Treharris, Pontypool, Ferndale, Treorchy, Aberdare and Abergavenny.

Loading map, please wait...
City Problem Type Report Time
United KingdomCaerphilly Internet
United KingdomTonypandy E-mail
United KingdomHengoed Wi-fi
United KingdomPontypridd Total Blackout
United KingdomCardiff Internet
United KingdomCardiff Internet

Community Discussion

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Sky Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • SolicitingFlava SolicitingFlavours (@SolicitingFlava) reported from Cardiff, Wales

    @SkyHelpTeam issues in Llandaff Cardiff with Broadband - no sccess all day today . Please advise as to issue and how to claim refund for lack of service.

  • Heathwindows80 heathwindowsltd (@Heathwindows80) reported from Taff's Well, Wales

    Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyUK not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.

  • DaioGoddard David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @SkyHelpTeam @glennerboy Good luck getting any support from this lot #Jokers

  • TomDavidMorgan Thomas David Morgan (@TomDavidMorgan) reported from Pencoed, Wales

    Why is @skysports app not working now!

  • CathFluffybob1 Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales

    @SkyHelpTeam I can’t log into my email it says my password is wrong I followed the help path and it wanted to charge me £4.80

  • TomDavidMorgan Thomas David Morgan (@TomDavidMorgan) reported from Pencoed, Wales

    ******* does the @SkyUK app ever work! Sort it out watched the same bastard advert over an over then freezes!!

  • CathFluffybob1 Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales

    So @SkyHelpTeam I pay u £145 a month no response and no access to help online or phone line

  • SolicitingFlava SolicitingFlavours (@SolicitingFlava) reported from Cardiff, Wales

    @SkyHelpTeam Refuses to connect and when re - enter passwirs just keeps on stating authenication error or just say "connecting" and never does. This is not an acceptable service.

  • CathFluffybob1 Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales

    @SkyHelpTeam Tried this not recognising anything need to print flight tickets ASAP getting no help

  • thecountydoc thecountydoc (@thecountydoc) reported from Newport, Wales

    @SkyHelpTeam Totally fed up with sky tv here in NP20. Its been down most of the day for days now and comes back on late afternoon. Sky not admitting a problem so booked an engineer to check the system, won’t get a visit for TEN days, absolutely disgusting service.

  • Heathwindows80 heathwindowsltd (@Heathwindows80) reported from Taff's Well, Wales

    Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyHelpTeam not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.

  • SoteroulaP Soteroula Philippou (@SoteroulaP) reported from Cardiff, Wales

    @SkyHelpTeam Unable to access my emails since yesterday morning and unable to reset my password. It keeps asking me for the 1st street I lived and won’t accept my answers - tried so many combinations....Please help

  • gazzaboyo WelshGaz75 (@gazzaboyo) reported from Treorchy, Wales

    @andy_alloyd4 @SkyUK It is mate, the customer service is non existent aswell. They need to sort out their training as most of them were clueless.

  • sue_stowell Sue Stowell (@sue_stowell) reported from Machen, Wales

    @SkyHelpTeam Hi The Sky Q voice control has stopped working today. I’ve reset the remote, rebooted the sky box & reset the Internet. Still nothing. Tried my upstairs sky box & the same. Can you confirm if there is a problem. Thanks

  • gazzaboyo WelshGaz75 (@gazzaboyo) reported from Treorchy, Wales

    @KathyW1973 @SkyUK Not had any emails for 10 days, they say we need to update our password. Can’t do it online so when we ring them they say our phone/tablet/laptop is the problem. Not getting anywhere!! They’ve always been a shoddy company!

  • Joetprosser Joe T. Prosser (@Joetprosser) reported from Llanhilleth, Wales

    @SkyHelpTeam It's okay. You're doing your best. Customer service is awesome, just inconsistent connections and the fact I've had an engineer out 2x in 2 months is dramatic haha.

  • Lowri_Amlwch Lowri Roberts (@Lowri_Amlwch) reported from Cardiff, Wales

    Hello @SkyHelpTeam ! I’ve just spoken to your terrible customer service team! The woman couldn’t do “downgrading” or “cancelling” accounts. She couldn’t put me through to anyone either. She offered a tel. number + assured me that they’d be open until 9. They weren’t. She lied! 👎🏼

  • thecountydoc thecountydoc (@thecountydoc) reported from Newport, Wales

    @SkyHelpTeam is there a problem in my area South Wales

  • MissNortonC CatherINe N (@MissNortonC) reported from Cardiff, Wales

    Every time Martin Tyler apologises for 'some language you may have heard', I imagine #SkySports viewers up and down the land telling him to effoff. #SuperSunday

  • beccacogbill Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @SkyHelpTeam only been a sky broadband customer for three weeks and it's not as good as talk talk gutted I swapped now.. how do I cancel my broadband

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • phil72192361 phil (@phil72192361) reported

    @SkyUK your broadband is ****! Last five minutes of the footie and it goes down again! Thank **** I’m switching to Vodaphone!

  • Neil14023549 Neil (@Neil14023549) reported

    @SkyHelpTeam I assume I can cancel ??

  • steeleyp_ PS (@steeleyp_) reported

    @Farno38 @SkyUK It’s much, much stronger compared to the analogue days. It takes a severe amount of rain to knock the signal out here. Must be 7-8 years since I last lost signal due to weather

  • Neil14023549 Neil (@Neil14023549) reported

    @SkyHelpTeam Pretty poor service

  • cmarah1 Cyril Marah (@cmarah1) reported

    @SkySportsRugby @SkySports Terrible commentary from sky, you can’t hear anything with the noise of the “pretend crowd” please sort it out

  • OldManMoore Gareth Moore🍔🍺 (@OldManMoore) reported

    @darrenwaters @SkySports It’s a bloody annoyance Like bad film Cgi

  • fed74b9359084a1 Naomi Maillet (@fed74b9359084a1) reported

    @SkyHelpTeam Its not working for me

  • LamiaMistress Elizabeth Evans (@LamiaMistress) reported

    @SkyHelpTeam Hello, I sent a DM to you about when the engineer could possibly arrive to fix broadband due to outside problems. Would greatly appreciate any info you could give me.

  • TheMacabreGamer The Macabre Gamer (@TheMacabreGamer) reported

    @SkyHelpTeam Need to make better dishes that don't fail after a bit of rain.

  • MarkTan89413470 Mark Tanner (@MarkTan89413470) reported

    @SkyHelpTeam 3rd time this week my “super fast” broadband has decided it doesn’t want to work. Sort it out or you’ll lose my custom, it’s becoming a joke. And don’t bother sending me the usual diags. Your internet is ****!