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Sky

Sky Outage Report in Hengoed, Caerphilly County Borough, Wales

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Hengoed come from postal codes CF82 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Hengoed, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Blackwood, New Tredegar, Hengoed, Treharris, Pontypridd, Tonypandy, Cwmbran, Caerphilly, Newport, Merthyr Tydfil, Mountain Ash, Pontyclun, Porth, and Bargoed.

CityProblem TypeReport Time
Cardiff Internet 4 days ago
Blackwood Internet 5 days ago
New Tredegar Wi-fi 7 days ago
Hengoed Internet 8 days ago
Blackwood Internet 8 days ago
Treharris Internet 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • Youngonesclubs
    Young Ones Clubs Ltd. (@Youngonesclubs) reported from Pentyrch, Wales

    @skyhelpteam I have had poor WiFi coverage at my home for months, I have tried calling but as I am not vulnerable or Over 70 I can not get help. I have tried all the tips on website, It needs a booster. Can you please help?

  • YukFongWong1
    Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam I have been ringing you for ages regarding my bill pay I need someone to help me please

  • sarsjt
    SJT (@sarsjt) reported from Penmaen, Wales

    @SkyUK another awful phone call experience from sky for my parents who are elderly trying to set up sky since March yesterday’s call consisted of a two way conversation in a foreign language with a translator???? An hour later still no sky can someone please advise

  • Gavlaa
    Gavin Glover (@Gavlaa) reported from Marshfield, Wales

    @c7_OllyClifford @SkySportsPL @SkySports The technology is fine, the people officiating are the problem. So many wrong calls its embarrassing

  • david_batey19
    david (@david_batey19) reported from Mountain Ash, Wales

    @SkySports More bad news

  • PaulSmith83
    Paul Smith (@PaulSmith83) reported from Mountain Ash, Wales

    @SkyHelpTeam can someone help me out please? I am speaking to someone called Aaron who is insisting on not helping me! Paying £42 a month for 2.5mbs broadband. He admits there’s a fault but won’t do anything about it.

  • gingio
    Shane (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?

  • GenghisCANN
    Gareth Alan (@GenghisCANN) reported from Merthyr Tydfil, Wales

    @SkyUK is there am issue with sky broadband this evening? My connection has been rubbish for several hours now!

  • SuperSizeRod
    Rhodri Cartwright (@SuperSizeRod) reported from Merthyr Tydfil, Wales

    What a fight! But surely Taylor won that by a mile... @SkySports @EddieHearn @KatieTaylor Parsoon is just running round throwing **** not landing clear shots Who won

  • djdanter
    Denzil (@djdanter) reported from Caerphilly, Wales

    @PaulBro97733140 @SkySports I went to the Joshua vs Parker fight, always been a Joshua fan! I’ll never pay for anything involving that **** again. And Lewis Hamilton the same!

  • lilmiss_annie
    angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    Been with @SkyUK almost 9yrs and this is the first time that an engineer has spoken to me so rudely. He knocks my door and TELLS me that he's cutting me off because I'm stealing from another customer. I EXPLAIED to him I have my own account and dish. He then points to the side

  • 7PechodMarwol
    Nicola Bennett(Soal) (@7PechodMarwol) reported from Aberaman, Wales

    @SkyHelpTeam I have sent a message. Really hope you can help with this. It’s very stressful got them

  • srp0000
    Shaun Porter (@srp0000) reported from Newport, Wales

    @SkySports the commentators haven’t mentioned Mitrović for 2 minutes now! Damn they just did 🙄 #playofffinal

  • R_Bradley_WBA
    Gavenny Baggie (@R_Bradley_WBA) reported from Abergavenny, Wales

    @SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....

  • gerry_tudor
    gerald davies (@gerry_tudor) reported from Cardiff, Wales

    @SkyHelpTeam I think there’s a problem in my area, help.. !!

  • lilmiss_annie
    angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    With the dish on it thats mine. I don't get a sorry just a "oh I see" my nephew rang customer services for me as I was still shaking and upset. All they told me to do was fill out a feedback form and that would be the end of it!! I am disgusted and disappointed in @SkyUK

  • neilbennett0707
    Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    ******* @SkyUK hub not working again, this daily occurrence @skyhelpteam doesn't half help my complaint with @ofcom

  • NetballWales
    NetballWales (@NetballWales) reported from Cardiff, Wales

    Loved #womenssportsdebate on @skysports - 2 hours of great and interesting chat. But can’t help but feel there wasn’t any debate? A dozen people agreeing with one another doesn’t help... #StepOutsideTheEchoChamber

  • pablo3479
    Lee Mason (@pablo3479) reported from Cardiff, Wales

    @SkyHelpTeam I'm trying to watch live TV on my android phone through WiFi but the following message keeps appearing: 'A playback error occurred - please try again'. I've tried everything possible but having no joy. Please help

  • gingio
    Shane (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam how come you can only offer me a basic broadband but BT can offer me two speeds over fibre? Am I missing something or are they slow in telling you they’re upgraded?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • MrJDrew1
    MrJDrew (@MrJDrew1) reported

    @SkyUK @skytv Appalling customer service. Broadband has not worked correctly for over a month. Despite paying extra for rapid response service, broadband engineer will be 12 January. Nothing you can do in the meantime? Can't make a complaint as the employee is working from home?

  • najombi
    Jose in my blood- C O Y S🧙‍♂️ (@najombi) reported

    @samcro_CareFree @SkySports You are daft to think so, the man was asked a question and he said is not in his place to say anything he leave that to the Authorities and hear you are acting stupid.

  • Simmo198139
    Yiddo81 (@Simmo198139) reported

    @SkySports @ManushRafatjah Imagine Sky creating stories, he never said anything like this!!

  • COLFESeconomics
    COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam So you don’t live up to your name @SkyHelpTeam! There is nothing you can do? Offer an engineer an hour of overtime? This problem doesn’t seem insurmountable!!!!!!

  • CaledoniaCars
    Caledonia Vehicles (@CaledoniaCars) reported

    @SkyUK are literally the worst company i think i have ever dealt with. Moved my mobiles from @O2 due to price and have had nothing but bother...customer service is non existent 🤯

  • beepee2004
    Paul Rankin (@beepee2004) reported

    @SkySports @ryansingleton01 a bad day at the office.

  • _moottt
    Stream Tellison ✨ (@_moottt) reported

    @SkyHelpTeam have called twice now to cancel our broadband package (that we haven’t received) but still our account is active and says action required ?

  • 1974wastheyear
    ꍏ꒒ ꀭꂦꃅꈤꌗ꓄ꂦꈤꍟ (@1974wastheyear) reported

    @SkySports @GNev2 Supposed to be PROFESSIONAL footballers. Shouldn't matter if they're having fun or not - it's their ******* job. If I do my job poorly, I get sacked. Immature, molly coddled, tit sucking, ungrateful **** wits.

  • jinniebluff
    tracey chalkley (@jinniebluff) reported

    @SkyHelpTeam is there a broadband issue in the RM3 area? It's been cutting in and out since Sunday.

  • bazzaclarke99
    Barry Clarke (@bazzaclarke99) reported

    I tell @skyuk that their automated customer services is very poor and I will be looking to leave ASAP so they polity direct message a link to cancel, I expected more spending in excess of £70 a month, what have you got @virginmedia and @btsport