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Sky outages and service status in Hengoed, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 2 outage signals in the last 24 hours around Hengoed, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received May 20, 4:26 PM GMT+1.
  • 67% Internet (67%)
  • 14% Wi-fi (14%)
  • 10% E-mail (10%)
  • 10% TV (10%)

The latest reports from users having issues in Hengoed come from postal codes CF82 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 21: Problems at Sky

Sky is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Hengoed, Wales

The most recent Sky outage reports came from the following cities: Hengoed, Cardiff, Tonypandy, Bargoed, Ferndale, Newport, Blackwood, Tredegar, Cwmbran, Caerphilly, New Tredegar, Treharris, and Pontypridd.

CityProblem TypeReport Time
Hengoed TV 10 hours ago
Cardiff Internet 18 hours ago
Tonypandy Internet 1 day ago
Hengoed Internet 3 days ago
Bargoed TV 3 days ago
Ferndale Internet 4 days ago

Nearby cities with recent reports

Cardiff

2 recent signals

18 hours ago
Tonypandy

1 recent signals

1 day ago
Bargoed

1 recent signals

3 days ago
Ferndale

1 recent signals

4 days ago
Newport

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • Dimclem_
    🏴󠁧󠁢󠁷󠁬󠁳󠁿Claire🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Dimclem_) reported from Cardiff, Wales

    @SkyHelpTeam it is not even 14 days since I joined Sky and my Q box has to be replaced. Do you think this is acceptable? I look forward to hearing how you intend to compensate me for the inconvenience and poor ‘service’.

  • alunT
    Alun Thomas (@alunT) reported from Cardiff, Wales

    It has been down for over 12 hours now @SkyHelpTeam when should i expect my broadband, security, ring doorbell and Sky Q box to be up and working? #skydown #skybroadband

  • laurarose13521
    Laura-Rose 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@laurarose13521) reported from Cardiff, Wales

    @SkyUK I have a large phone bill. My phone has been cut off so I can’t receive texts or calls. I am trying to pay the bill but the payment won’t go through because the passcode text won’t go through See the problem? HELP

  • gooner1947
    Peter N (@gooner1947) reported from Blackwood, Wales

    @stuafc71 @SkySports @FA_PGMOL Another one of the mysteries of VAR. Its all garbage

  • daviddoodlebug
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Doodlebug BSc 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@daviddoodlebug) reported from Llantrisant, Wales

    @SkyHelpTeam Openreach say I has fttp. Your system says no. Why? I want to pay you more!!! Several emails and calls and not resolved. Last one to my wife was rude + condescending. Not happy. Due for renewal soon. If you want my business get it sorted.

  • gingio
    Shane (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam hi, I’m not happy that I’ve had numerous conversations with your team about returning my router and despite them confirming you received it back you’re now charging me. Please help.

  • KathrynFoot
    Kathryn Foot 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@KathrynFoot) reported from Llantwit Fardre, Wales

    @SkyHelpTeam Have already emailed to cancel. I’m pretty sure I’m not the only person upset by this. As a loyal customer this is pretty shoddy treatment. Shame.

  • kayleighj_11
    Kayleigh Johnson♡✨ (@kayleighj_11) reported from Beechwood, Wales

    @SkyUK broadband service is shocking!! Someone came out sorted tv out & said she could see something wrong with internet connection keeps dropping out snd rang briadbamd tech per her manager but they wont send anyone out they said yo her no problem with internet even though she..

  • srp0000
    Shaun Porter (@srp0000) reported from Newport, Wales

    Wtf is wrong with the sound @SkySports #MUNEVE ?

  • glenn_nnelg9
    Glenn Holloway (@glenn_nnelg9) reported from Llantrisant, Wales

    @SkyHelpTeam Again sky mess our broadband up. Without broadband for almost a month and now you turn it back off again and you can't turn it back on until the 7th of Jan. #workingfromhome #nointernet #help

  • Nthorney
    Neil Thorneycroft (@Nthorney) reported from Newport, Wales

    Do we have to have all this crap (the banners) on the screen? @the100 @SkySports

  • Gailt31
    GForce (@Gailt31) reported from Cardiff, Wales

    @SkyHelpTeam any update on when Cardiff broadband service will be restored? This has been going on since yesterday evening

  • GKTwentyThree
    Jonathan Rodgers (@GKTwentyThree) reported from Cefn-coed-y-cymmer, Wales

    @SkySports Again with the stupid waste of time tables... this xNonsense needs to stop... it means nothing

  • mattaddicott
    Matt Addicott (@mattaddicott) reported from Mountain Ash, Wales

    @SkyHelpTeam broadband down CF45 South Wales ?

  • jamestuck
    James (@jamestuck) reported from Cardiff, Wales

    @SkyHelpTeam This is no help at all. I need to actually speak to someone but you don’t allow me. Ultimately the process to return my old device was not followed by Sky so never happened.

  • pippin_terence
    pip1974 (@pippin_terence) reported from Merthyr Tydfil, Wales

    @empireofthekop Not only biased , but a terrible commentator "that's more minimum than maximum " he said last night and chuckled to himself for ages absolute garbage . No insight whatsoever #SkySports #Tyler #dogshit

  • ThomasBroad1
    Brother Biscuit (@ThomasBroad1) reported from Cardiff, Wales

    @jacobwyn29 @SkySports @premierleague Photo fix

  • R18LUN
    Paul Blunsdon (@R18LUN) reported from Abergavenny, Wales

    @SkyHelpTeam I've missed out on so much... My friend has just won tickets for the Alice Cooper gig in Swansea.. It would be good if they could hurry up and fix it...

  • sgeorge0_1
    Steven George (@sgeorge0_1) reported from Merthyr Tydfil, Wales

    @SkyUK poor customer service.

  • benprice84
    Ben Price (@benprice84) reported from Penmaen, Wales

    @SkySports Graeme Souness is an awful pundit, why do you still employ him? The obvious vendetta he has against Paul Pogba is bordering on ridiculous now

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • speightpaul79
    Paul Speight (@speightpaul79) reported

    @Shane198_4 @thepieman84 @SkySports It's **** really cause you were better than us over both legs but now regardless of that so many questions raised about your club by others, this is gonna tarnish Southampton for years, it's always the fans that suffer in the end, I hope the club do the right thing and reimburse

  • c_p_griffin
    Courtney Griffin (@c_p_griffin) reported

    @SkyHelpTeam @SkyUK your customer service is so bad. We’re without internet (for the last 18 days) & you have failed to help & refuse to book an engineer as the ‘system shows internet’. I’ve followed instructions etc but you refuse to help. MAKE IT MAKE SENSE! £187pcm for what!

  • ukiptv218206
    firesticktvuk🇬🇧franceiptvserviceavailab (@ukiptv218206) reported

    @evadztif @KildareGunner @SkySports Yes iptv subscription service available

  • AbsoluteChelsea
    Absolute Chelsea (@AbsoluteChelsea) reported

    Tosin Adarabioyo is a doubt for the FA Cup final after picking up a hamstring injury in training. He has missed the last two training sessions due to the problem. He will have a late fitness test to determine his availability. [via @SkySports]

  • Misswhu42milli1
    Miss WHU (@Misswhu42milli1) reported

    @AFC_Gooner_Mark @SkySports My son would stick me in a care home and never visit if I did this.

  • cylodeman
    Cylo2006 (@cylodeman) reported

    @SkySports London will be completely shut down!

  • JamieAB77
    Jamie (@JamieAB77) reported

    Can someone tell me what ******** Micah Richards is talking about please @SkySports it’s like listening to a 12 year old.

  • JediDanielle
    Jedi Dani 🐇 (@JediDanielle) reported

    @sainzastri What is the SkySports incident?

  • LeftTranslation
    Left Wing Translator (@LeftTranslation) reported

    @Shane_Hands @SkySportsPL @SkySports Imagine most of his season was playing a deep lying mid in Amorims system, a guy you all told us was one of the worst managers ever

  • georgespence1
    George Spence (@georgespence1) reported

    @5liveSport @chris_sutton73 This plus the Motherwell v Hearts game all the panel agreed Hearts were denied a stonewall penalty. Even Motherwell fan McFadden. Sutton on co coms " never a penalty". This pro Celtic clown should be nowhere near Scottish Football on @SkySports