Sky

Sky Outage Report in Hengoed, Caerphilly County Borough, Wales

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The latest reports from users having issues in Hengoed come from postal codes CF82.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Hengoed, Caerphilly County Borough, Wales 11/30/2025 20:10

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Hengoed, Caerphilly County Borough, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Hengoed, Pontypridd, Porth, Newport, Bargoed, Caerphilly, Cefn-coed-y-cymmer, Merthyr Tydfil, Aberdare, Treharris, Treorchy, Ferndale, Blackwood and Tonypandy.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomHengoed Wi-fi
United KingdomCardiff Wi-fi
United KingdomCardiff Total Blackout

Community Discussion

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Sky Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • SoteroulaP Soteroula Philippou (@SoteroulaP) reported from Cardiff, Wales

    @SkyHelpTeam Unable to access my emails since yesterday morning and unable to reset my password. It keeps asking me for the 1st street I lived and won’t accept my answers - tried so many combinations....Please help

  • thecountydoc thecountydoc (@thecountydoc) reported from Newport, Wales

    @SkyHelpTeam is there a problem in my area South Wales

  • gazzaboyo WelshGaz75 (@gazzaboyo) reported from Treorchy, Wales

    Never a good experience with @SkyUK locked my account 10 days ago and still getting piss poor customer service!!!

  • CathFluffybob1 Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales

    So @SkyHelpTeam I pay u £145 a month no response and no access to help online or phone line

  • TomDavidMorgan Thomas David Morgan (@TomDavidMorgan) reported from Pencoed, Wales

    Why is @skysports app not working now!

  • TomDavidMorgan Thomas David Morgan (@TomDavidMorgan) reported from Pencoed, Wales

    ******* does the @SkyUK app ever work! Sort it out watched the same bastard advert over an over then freezes!!

  • DaioGoddard David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @SkyHelpTeam @glennerboy Good luck getting any support from this lot #Jokers

  • ryanprice1927 Ryan Price (@ryanprice1927) reported from Llantwit Fardre, Wales

    Time to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda

  • thecountydoc thecountydoc (@thecountydoc) reported from Newport, Wales

    @SkyHelpTeam Totally fed up with sky tv here in NP20. Its been down most of the day for days now and comes back on late afternoon. Sky not admitting a problem so booked an engineer to check the system, won’t get a visit for TEN days, absolutely disgusting service.

  • beccacogbill Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @SkyHelpTeam only been a sky broadband customer for three weeks and it's not as good as talk talk gutted I swapped now.. how do I cancel my broadband

  • gazzaboyo WelshGaz75 (@gazzaboyo) reported from Treorchy, Wales

    @KathyW1973 @SkyUK Not had any emails for 10 days, they say we need to update our password. Can’t do it online so when we ring them they say our phone/tablet/laptop is the problem. Not getting anywhere!! They’ve always been a shoddy company!

  • CathFluffybob1 Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales

    @SkyHelpTeam Tried this not recognising anything need to print flight tickets ASAP getting no help

  • CathFluffybob1 Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales

    @SkyHelpTeam I can’t log into my email it says my password is wrong I followed the help path and it wanted to charge me £4.80

  • Lowri_Amlwch Lowri Roberts (@Lowri_Amlwch) reported from Cardiff, Wales

    Hello @SkyHelpTeam ! I’ve just spoken to your terrible customer service team! The woman couldn’t do “downgrading” or “cancelling” accounts. She couldn’t put me through to anyone either. She offered a tel. number + assured me that they’d be open until 9. They weren’t. She lied! 👎🏼

  • louisem82640379 lou mack (@louisem82640379) reported from Merthyr Tydfil, Wales

    @SkyHelpTeam hi I’ve taken Netflix out with you but I can’t login can someone help please

  • sue_stowell Sue Stowell (@sue_stowell) reported from Machen, Wales

    @SkyHelpTeam Hi The Sky Q voice control has stopped working today. I’ve reset the remote, rebooted the sky box & reset the Internet. Still nothing. Tried my upstairs sky box & the same. Can you confirm if there is a problem. Thanks

  • gazzaboyo WelshGaz75 (@gazzaboyo) reported from Treorchy, Wales

    @andy_alloyd4 @SkyUK It is mate, the customer service is non existent aswell. They need to sort out their training as most of them were clueless.

  • Heathwindows80 heathwindowsltd (@Heathwindows80) reported from Taff's Well, Wales

    Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyUK not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.

  • SolicitingFlava SolicitingFlavours (@SolicitingFlava) reported from Cardiff, Wales

    @SkyHelpTeam issues in Llandaff Cardiff with Broadband - no sccess all day today . Please advise as to issue and how to claim refund for lack of service.

  • Heathwindows80 heathwindowsltd (@Heathwindows80) reported from Taff's Well, Wales

    Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyHelpTeam not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • JONO_SMASH Jono (@JONO_SMASH) reported

    @SkyUK #boxoffice Your app and ability to allow users to stream to their devices is absolutely terrible. Bring your set up into the 21st Century. I’ve paid £26 for badly design poor app design. #UsykJoshua2

  • THEGJD84 GJD  (@THEGJD84) reported

    How **** is the sky box office coverage of this so far. Boring as **** with boring pundits. #JoshuaUsyk2 #SkySports

  • Nik_McD Nick McDonald (@Nik_McD) reported

    @SkyHelpTeam I’m sorry, but that doesn’t work. I have tried to re-order it and it just takes you to the pre-ordered site, which is a blank screen. There is clearly a technical problem your end. How do I solve this?

  • mrmrwhite86 Matthew White (@mrmrwhite86) reported

    @SkyUK @SkyHelpTeam Why cant we order the boxing tonight on boxoffice? We have ordered the event but cant watch it its just stuck on a blue screen. Rebooking using the pin doesnt help?

  • boabstewart181 Boab Stewart (@boabstewart181) reported

    @SkyHelpTeam Hi, I’ve ordered the Usyk v Joshua fight numerous times by entering my pin from my remote and all I’ve got is a blue screen. Help please

  • MattRidden Matt Ridden (@MattRidden) reported

    @SkyHelpTeam Done this another 3 times and still blue screen , help please !

  • JayAlexHuddz Jay Hudson (@JayAlexHuddz) reported

    @SkyHelpTeam I am having the same issues any fixes ?

  • United1974 209 (@United1974) reported

    @RyanThomas2310 @SkyHelpTeam I ordered it through the website and it is now working no problems

  • JanineBolland janine bolland (@JanineBolland) reported

    @SkyHelpTeam paid for boxing cut off after an hour just getting a blue screen wtf

  • amywoods709 Amy Woods (@amywoods709) reported

    @SkyHelpTeam we have bought the fight but it’s not working because of weather conditions, what are we to do??