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Sky outages and service status in Hengoed, Wales

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Hengoed, including 1 direct report.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Jun 2, 3:42 PM GMT+1.
  • 50% Internet (50%)
  • 14% Total Blackout (14%)
  • 14% Wi-fi (14%)
  • 14% TV (14%)
  • 9% E-mail (9%)

The latest reports from users having issues in Hengoed come from postal codes CF82 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 2: Problems at Sky

Sky is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Hengoed, Wales

The most recent Sky outage reports came from the following cities: Aberdare, Cardiff, Newport, Caerphilly, Mountain Ash, Hengoed, Tonypandy, Bargoed, Ferndale, Blackwood, Tredegar, and Cwmbran.

CityProblem TypeReport Time
Aberdare TV 4 hours ago
Cardiff Internet 6 days ago
Newport Total Blackout 6 days ago
Cardiff Wi-fi 6 days ago
Cardiff Total Blackout 7 days ago
Caerphilly Internet 8 days ago

Nearby cities with recent reports

Cardiff

3 recent signals

6 days ago
Aberdare

1 recent signals

4 hours ago
Newport

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • gingio
    Shane Andrews MBE 💙 (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam hi, my sky Q and my other box that mirrors it hasn’t been working for 5 hours now. Is there an issue in Cardiff?

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Newport, Wales

    @lairy72 @SkyUK If they make any admissions of poor service/promise to do anything for you (e.g. send a router/booster) ensure you get them to email you written confirmation whilst you are still on the phone with them, or they'll deny it was ever said & won't be able to locate recording of call!

  • StevePither
    Steven Pither (@StevePither) reported from Treorchy, Wales

    Anyone else's @SkyUK broadband down in the #Rhondda #SouthWales area? @SkyHelpTeam

  • kev_Cymru
    Kevin D 🏴󠁧󠁢󠁷󠁬󠁳󠁿🍺🏒🏳️‍🌈 (@kev_Cymru) reported from Cardiff, Wales

    @ChristianFish3 @SkyHelpTeam Mine is down. In city centre

  • jason_fenard
    jason fenard (@jason_fenard) reported from Cardiff, Wales

    Anyone else in the Cardiff area having @SkyUK internet problems? We have had no internet connection since yesterday. Some online sources reporting widespread outage but Nothing official on Sky site that I can find?

  • gareth_thmpsn
    Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @SkyHelpTeam guys do you have a telephone number where I can speak to someone? Your automated service just keeps going around in a circle & repeating its self.

  • DaioGoddard
    David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @Burgy_Tog @SkySports If it was the foot sweep that put him down then he should be able to beat the count. Always takes the easy way out Molina

  • Dimclem_
    🏴󠁧󠁢󠁷󠁬󠁳󠁿Claire🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Dimclem_) reported from Cardiff, Wales

    @SkyHelpTeam can you tell me why the Apple TV app is not working?

  • Colmitchell1
    Colmitchell🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Colmitchell1) reported from Tylorstown, Wales

    @SkyHelpTeam my landline and broadband are not working again, I’ve tried to call and been on hold for 45 mins. It has not been working probably since Xmas

  • the_real_Jo74
    Jo (@the_real_Jo74) reported from Aberdare, Wales

    @SkyHelpTeam @skycusterservice your internet & mobile service is down. Can you please say why and when it is likely to running again plz?

  • Gezzyroberts
    Geraint Roberts (@Gezzyroberts) reported from Panteg, Wales

    @SkyHelpTeam hi, I'm looking for a customer service number, could you please send me one. Thanks

  • IDRIVECYMRU
    Mr Idrive (@IDRIVECYMRU) reported from Llantrisant, Wales

    @SkyHelpTeam are you having problems in the Llantrisant area (CF72) we have no WiFi

  • sarahtattoo13
    Sarah Harvey (@sarahtattoo13) reported from Abertridwr, Wales

    @SkyUK Hi, I upgraded and activated my free year of discovery+ but everytime I try to use it on my box its says I need to upgrade? Can you help please? 🙏🏼🙏🏼

  • ThomasBroad1
    Brother Biscuit (@ThomasBroad1) reported from Cardiff, Wales

    @jacobwyn29 @SkySports @premierleague Photo fix

  • henryf2409
    Henry Field Assoc CIPD (@henryf2409) reported from Cardiff, Wales

    Helped my nan sort her @SkyUK bill today. really helpful service happy with the outcome... But she's in her 70s and has been allowed to have her bills increase to between 130-160 per month for over 2 years... Surely Safeguarding volunerable customers should stop that happening!?

  • WelshBish
    Tim Bishop (@WelshBish) reported from Maesycwmmer, Wales

    @SkyHelpTeam do you offer any boosters for WiFi? Im@just 4 meters away from the router in another room and it’s so slow

  • laurarose13521
    Laura-Rose 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@laurarose13521) reported from Cardiff, Wales

    @SkyHelpTeam I know how to pay my bill my issue is with the text to verify the payment it can’t go through because my phone cut off

  • JamesHenryEades
    ✈TheConcordeSpiritPsychicMedium✈ (@JamesHenryEades) reported from Abercynon, Wales

    @SkyHelpTeam Any idea when my broadband will be back on please? So frustrating paying for a substandard service 😤

  • laurarose13521
    Laura-Rose 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@laurarose13521) reported from Cardiff, Wales

    @SkyUK I have a large phone bill. My phone has been cut off so I can’t receive texts or calls. I am trying to pay the bill but the payment won’t go through because the passcode text won’t go through See the problem? HELP

  • jamestuck
    James (@jamestuck) reported from Cardiff, Wales

    @SkyHelpTeam apparently you’ve cancelled my mobile phone swap because I didn’t send my old phone back in the packaging you never sent me. It sure what more I can do because getting in touch with you is like trying to unravel the mystery of how the universe started. #helpme

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Tom006007
    Tom Robin Banks (@Tom006007) reported

    @SkySports Losing a UCL final on penalties couldn't have happened to a more horrible guy than Gabriel.. he is a cheating rat and his teams brand of football is so utterly boring.

  • mayor_de_barber
    UTDmayor (@mayor_de_barber) reported

    @SkySports Var overturn wrongly awarded second yellow cards is good but wtf is corner kicks ? That’s wasting of time to me.

  • LegsBee
    LEGS (@LegsBee) reported

    @SkySports Who ******** gives the OK to post this absolute tosh?

  • samdubs0
    Curry Flurry 👨🏽‍🍳👨🏽‍🍳 (@samdubs0) reported

    @SkySports Never understood penalties being called a lottery, it’s just not factual.

  • Bwire_22
    dennis kabei (@Bwire_22) reported

    @SkySports That's greed Enrique...help others who have none

  • BluesSW6
    Blues (@BluesSW6) reported

    @Advitiya2907 @Blue_Footy @SkySports I think all of those directors involvement in recruitment will be what ultimately prevents Alonso from delivering the success he’s capable of here. Hope to be proven wrong but i think they are that bad it’ll have monumentally cripple any potential we have

  • MICKW15111
    MICKW1511 (@MICKW15111) reported

    @SkySports If they wanted to win the champions league should of kept Una emery. Would of been over the line by now. Lego head Ur having a laugh. Will never get a better chance than this

  • jasonclark66261
    jason clarke (@jasonclark66261) reported

    @SkySports Shouldn't have took saka of... idiot

  • BlueBren
    Bren Connolly 🇺🇦 (@BlueBren) reported

    @PED7 Football is dull now, full stop. Teams are obsessed with not making a mistake and take so few risks, there’s no excitement. And finals are the worst of the lot. I’ve got SkySports and TNT, but if it wasn’t for my love of the Blues I probably wouldn’t watch the game at all.

  • kharubdis2026
    Kharubdis2026 (@kharubdis2026) reported

    @StuartLeigh1 I’ve had this “available” since October but due to what Sky call a technical difficulty it’s not worked on for my service from them. @SkyUK being totally incompetent and inept. 😣