Sky outages and service status in Hengoed, Wales

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hengoed, Wales

The most recent Sky outage reports came from the following cities: Newport, Tonypandy, Cardiff, Merthyr Tydfil, Pontypool, Caerphilly, Bargoed, Treharris, Mountain Ash, Porth, Blackwood, Hengoed, Cwmbran, Pontypridd, and Treorchy.

City	Problem Type	Report Time
Newport	TV	9 hours ago
Tonypandy	Phone	10 hours ago
Cardiff	Internet	10 hours ago
Newport	Phone	11 hours ago
Merthyr Tydfil	Phone	11 hours ago
Pontypool	Internet	11 hours ago

Nearby cities with recent reports

Community Discussion

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Sky Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

• 
  kip (@kiplin1995) reported 19 seconds ago from Llanharry, Wales

  @SkyHelpTeam fibre down in Pontyclun, South Wales by any chance? #SkyDown

• 
  James Moss (@UKEmpLawyer) reported 2 minutes ago from Newport, Wales

  @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

• 
  Sam Rees (@SamReesCS) reported 6 minutes ago from Newport, Wales

  @SkyHelpTeam really disappointing customer care lately from Sky. Seems as when you’ve transferred call centres abroad, the level of care, support and knowledge has dropped significantly. Call for one simple account change and the guys amends all my packages to curate the deal he

• 
  James (@jamestuck) reported 7 minutes ago from Cardiff, Wales

  @SkyHelpTeam This is no help at all. I need to actually speak to someone but you don’t allow me. Ultimately the process to return my old device was not followed by Sky so never happened.

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Doodlebug BSc 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@daviddoodlebug) reported 8 minutes ago from Llantrisant, Wales

  @SkyHelpTeam Openreach say I has fttp. Your system says no. Why? I want to pay you more!!! Several emails and calls and not resolved. Last one to my wife was rude + condescending. Not happy. Due for renewal soon. If you want my business get it sorted.

• 
  Mikey Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mikeyroberts81) reported 12 minutes ago from Cardiff, Wales

  Hey @SkyHelpTeam any chance you can stop slowing down my broadband? I know what the trick it, to make me upgrade to a 'faster service'. What I'll do instead is find a better provider.

• 
  ✈TheConcordeSpiritPsychicMedium✈ (@JamesHenryEades) reported 15 minutes ago from Abercynon, Wales

  @SkyHelpTeam Any idea when my broadband will be back on please? So frustrating paying for a substandard service 😤

• 
  Glenn Holloway (@glenn_nnelg9) reported 16 minutes ago from Llantrisant, Wales

  @SkyHelpTeam Again sky mess our broadband up. Without broadband for almost a month and now you turn it back off again and you can't turn it back on until the 7th of Jan. #workingfromhome #nointernet #help

• 
  Gareth Thompson (@gareth_thmpsn) reported 27 minutes ago from Cardiff, Wales

  @SkyHelpTeam guys do you have a telephone number where I can speak to someone? Your automated service just keeps going around in a circle & repeating its self.

• 
  Louis Moore (@mrlouismoore) reported 28 minutes ago from Bargoed, Wales

  @craigreddy @SkyUK One of the boys suggested it to me, pal. Never thought of going with them but he said he’s never had a problem and signal has never dropped. Get a £70 reward voucher as well apparently!

• 
  LeaveMyArseAlona (@faT_Taf_213) reported 30 minutes ago from Cardiff, Wales

  @DonVito29985036 @SkySportsPL @SkySports They can’t win anything with a captain that has never lifted a single trophy in his career.Better off going with Hendo as captain,at least he knows what is needed to win trophies. Kane just wants individual glory.That is exactly why he never squared the ball to Sterling at the WC

• 
  Stacey Worboys (@StaceyWorboys) reported 33 minutes ago from Pontypridd, Wales

  @SkyHelpTeam is there issues with using the SkyGo app on iPhone? I’ve been unable to use it for a few weeks now. Doesn’t do anything when I try to watch something, just black screen with loading cog.

• 
  andrew corten (@AndrewCorten) reported 34 minutes ago from Newport, Wales

  @GNev2 how ******** do @SkySports allow such a biased prick like you commentate on a Man U game ? You are a disgrace #biased #disgrace

• 
  Peter N (@gooner1947) reported 35 minutes ago from Blackwood, Wales

  @stuafc71 @SkySports @FA_PGMOL Another one of the mysteries of VAR. Its all garbage

• 
  pip1974 (@pippin_terence) reported 44 minutes ago from Merthyr Tydfil, Wales

  @empireofthekop Not only biased , but a terrible commentator "that's more minimum than maximum " he said last night and chuckled to himself for ages absolute garbage . No insight whatsoever #SkySports #Tyler #dogshit

• 
  Tim Learmonth (@t1mlea) reported 53 minutes ago from Tylorstown, Wales

  I swear we need to change ISP and TV providers. Nearly all of our channels don't get signal all of a sudden and the apparently 30Mbps Internet keeps cutting out. Doing my head in now @SkyUK

• 
  Sarah Harvey (@sarahtattoo13) reported 54 minutes ago from Abertridwr, Wales

  @SkyUK Hi, I upgraded and activated my free year of discovery+ but everytime I try to use it on my box its says I need to upgrade? Can you help please? 🙏🏼🙏🏼

• 
  Colmitchell🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Colmitchell1) reported 54 minutes ago from Tylorstown, Wales

  @SkyHelpTeam internet down in CF43 AGAIN

• 
  James Moss (@UKEmpLawyer) reported 55 minutes ago from Newport, Wales

  @lairy72 @SkyUK If they make any admissions of poor service/promise to do anything for you (e.g. send a router/booster) ensure you get them to email you written confirmation whilst you are still on the phone with them, or they'll deny it was ever said & won't be able to locate recording of call!

• 
  Tania Davies (@TanJanDav) reported 56 minutes ago from Cardiff, Wales

  @SkyHelpTeam how do I get to talk to a human at customer service? I keep calling and the computer texts me a link to the website. You have already done that.!this is shocking service

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  scatterbrainjoe (@scatterbrainjoe) reported 6 minutes ago

  @cxdi55 @skytv @SkyHelpTeam Cancel the contract and get a house mate or your partner to join up as a new customer.

• 
  Steven Harvey (@steharvwigan) reported 10 minutes ago

  @SkyUK every time I try to access my online account (app or desktop) for upgrade prices on mobile sim, tv packages etc it crashes. Been like this for months and impossible to use. 25 years loyalty. Can you help?

• 
  Richard Armstrong (@Richard95646711) reported 11 minutes ago

  @SimonBeeby1 @SkyHelpTeam All the family has sky mobile and we can’t call or receive anything. Fuckkng joke. Both kids are out can’t get in contact. @SkyHelpTeam are ****

• 
  Maxmus and Lexter (@maxmusandlexter) reported 15 minutes ago

  @SkyHelpTeam I too would like to report phone landline down and app not working

• 
  Frustrated Rover (@FrustratedRover) reported 16 minutes ago

  Is the @SkyUK network down? All our phones are not calling out or receiving!

• 
  Danferm (@Danferm1) reported 18 minutes ago

  🚨 CITY REJECT BARCA OFFER FOR RODRI Barca bid £55M ❌ City want more to sell. Rodri terms agreed with Barca, but fee is the issue. 48 hours to find agreement ⏳ Source: @SkySports #ManCity #Barcelona #Rodri

• 
  Amine Zack 🇩🇿 (@AmineZacks) reported 19 minutes ago

  @IconicGoal @BarcaUniversal @SkySports They don't give a **** about money, that's the problem

• 
  Emir🇸🇪 (@EmirCTID) reported 20 minutes ago

  @SkyBluesXtra @SkySports @BarcaUniversal Damn.

• 
  Alastair Thomson (@FinanceDirCFO) reported 21 minutes ago

  Also every single AI customer service experience is unremittingly awful. Looking at @British_Airways and @SkyUK just in the last few days as world-class examples of this phenomenon... Badly designed, painful, unhelpful, circular processes that only make problems worse.

• 
  The Real Lee Burridge (@leeburridge) reported 27 minutes ago

  @SkyHelpTeam Haha even their help team has abandoned their customers.