Sky

Sky Outage Report in Hengoed, Caerphilly County Borough, Wales

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The latest reports from users having issues in Hengoed come from postal codes CF82.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Hengoed, Caerphilly County Borough, Wales 02/17/2026 23:15

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (48%)

    Internet (48%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Hengoed, Caerphilly County Borough, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Merthyr Tydfil, Porth, Newport, Tonypandy, Pontypridd, Blackwood, Caerphilly, Pontypool, Pontyclun, Treharris, Hengoed, Cwmbran, Abergavenny and Ynysddu.

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City Problem Type Report Time
United KingdomCardiff Total Blackout
United KingdomCardiff Internet
United KingdomCardiff E-mail
United KingdomMerthyr Tydfil TV
United KingdomPorth TV
United KingdomNewport Wi-fi

Community Discussion

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Sky Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • gerry_tudor gerald davies (@gerry_tudor) reported from Cardiff, Wales

    @SkyHelpTeam I think there’s a problem in my area, help.. !!

  • PaulSmith83 Paul Smith (@PaulSmith83) reported from Mountain Ash, Wales

    @SkyHelpTeam can someone help me out please? I am speaking to someone called Aaron who is insisting on not helping me! Paying £42 a month for 2.5mbs broadband. He admits there’s a fault but won’t do anything about it.

  • Gavlaa Gavin Glover (@Gavlaa) reported from Marshfield, Wales

    @c7_OllyClifford @SkySportsPL @SkySports The technology is fine, the people officiating are the problem. So many wrong calls its embarrassing

  • djdanter Denzil (@djdanter) reported from Caerphilly, Wales

    @PaulBro97733140 @SkySports I went to the Joshua vs Parker fight, always been a Joshua fan! I’ll never pay for anything involving that **** again. And Lewis Hamilton the same!

  • 7PechodMarwol Nicola Bennett(Soal) (@7PechodMarwol) reported from Aberaman, Wales

    @SkyHelpTeam I have sent a message. Really hope you can help with this. It’s very stressful got them

  • YukFongWong1 Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam hi I’m not sure if I’ve downloaded a rental. I wanted it for Sunday as it’s surprise for my boys birthday. What can I do as I’m sure it says it will be deleted within 24 hrs help!!

  • david_batey19 david (@david_batey19) reported from Mountain Ash, Wales

    @SkySports More bad news

  • lilmiss_annie angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    Been with @SkyUK almost 9yrs and this is the first time that an engineer has spoken to me so rudely. He knocks my door and TELLS me that he's cutting me off because I'm stealing from another customer. I EXPLAIED to him I have my own account and dish. He then points to the side

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam how come you can only offer me a basic broadband but BT can offer me two speeds over fibre? Am I missing something or are they slow in telling you they’re upgraded?

  • Youngonesclubs Young Ones Clubs Ltd. (@Youngonesclubs) reported from Pentyrch, Wales

    @skyhelpteam I have had poor WiFi coverage at my home for months, I have tried calling but as I am not vulnerable or Over 70 I can not get help. I have tried all the tips on website, It needs a booster. Can you please help?

  • sarsjt SJT (@sarsjt) reported from Penmaen, Wales

    @SkyUK another awful phone call experience from sky for my parents who are elderly trying to set up sky since March yesterday’s call consisted of a two way conversation in a foreign language with a translator???? An hour later still no sky can someone please advise

  • NetballWales NetballWales (@NetballWales) reported from Cardiff, Wales

    Loved #womenssportsdebate on @skysports - 2 hours of great and interesting chat. But can’t help but feel there wasn’t any debate? A dozen people agreeing with one another doesn’t help... #StepOutsideTheEchoChamber

  • pablo3479 Lee Mason (@pablo3479) reported from Cardiff, Wales

    @SkyHelpTeam I'm trying to watch live TV on my android phone through WiFi but the following message keeps appearing: 'A playback error occurred - please try again'. I've tried everything possible but having no joy. Please help

  • lilmiss_annie angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    With the dish on it thats mine. I don't get a sorry just a "oh I see" my nephew rang customer services for me as I was still shaking and upset. All they told me to do was fill out a feedback form and that would be the end of it!! I am disgusted and disappointed in @SkyUK

  • GenghisCANN Gareth Alan (@GenghisCANN) reported from Merthyr Tydfil, Wales

    @SkyUK is there am issue with sky broadband this evening? My connection has been rubbish for several hours now!

  • srp0000 Shaun Porter (@srp0000) reported from Newport, Wales

    @SkySports the commentators haven’t mentioned Mitrović for 2 minutes now! Damn they just did 🙄 #playofffinal

  • R_Bradley_WBA Gavenny Baggie (@R_Bradley_WBA) reported from Abergavenny, Wales

    @SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....

  • YukFongWong1 Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam I have been ringing you for ages regarding my bill pay I need someone to help me please

  • SuperSizeRod Rhodri Cartwright (@SuperSizeRod) reported from Merthyr Tydfil, Wales

    What a fight! But surely Taylor won that by a mile... @SkySports @EddieHearn @KatieTaylor Parsoon is just running round throwing **** not landing clear shots Who won

  • neilbennett0707 Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    ******* @SkyUK hub not working again, this daily occurrence @skyhelpteam doesn't half help my complaint with @ofcom

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Bengn87 Ben (@Bengn87) reported

    @Pooliemags1Ttv @SkyHelpTeam Yeah I was with them previously but jumped back to sky because of the miniboxes, which as it turns out or get used. Contract ends in 6 months, so will get to reassess then. Hopefully sky can sort this otherwise might terminate as 2 WFH on zoom can’t cope with 6mb

  • MrAndyMich Andy Mich (@MrAndyMich) reported

    @SkyHelpTeam Hi, I cancelled sky tv about a month ago but then got offered a better deal and phoned you up and then signed up to a new contract on a new price. Today I received packaging and a label to return my sky q box. Obviously there has been a mix up. Can you help please?

  • Syrupie Sarah ☕ (@Syrupie) reported

    Just had an email from @SkyHelpTeam to say they are putting my broadband up. This is just ****. EVERYTHING is going up.

  • JBFC18 BlueBacon (@JBFC18) reported

    @SkySports It was never about making money for Roman

  • jpal2001Paul Paul Matthews (@jpal2001Paul) reported

    @SkyUK @SkyIreland Your customer service is appalling. Been trying to contact you to give new card details. No humans available. You obviously don't want Irish based customers.

  • V16535192V V (@V16535192V) reported

    @SkyHelpTeam I have had a ping spike issue for one month now. Whenever someone loads up a YT vid or webpage I have annoying in game ping spikes. I have never had this issue regarding others using their devices for 4 years. This has only started to happen since 1 month ago.

  • AthleticEndura Athletic Endurance (@AthleticEndura) reported

    @SkySports Neither are fouls the first is a clear dive and Davis needs to be stronger. But overall refs in the Championship are awful. As a professional body the ref should have to face the media after a match the same as the managers do and explain their thinking on key decisions.IMO #nffc

  • Powermond1 Powermond (@Powermond1) reported

    @SkyHelpTeam Don't worry. I've found the cancellation page now. For reference a 33% increase in a TV bill whilst calling me a platinum customer is pretty wild move.

  • Rubybabes007 Rubybabes (@Rubybabes007) reported

    @SkyHelpTeam hey guys unfortunately the sky go app clearly has a major problem, after I reboot my iPhone the sky go app works but only for about a day then it just suddenly stops. Just a black screen and consistent buffering #awful not happy

  • richard_1874 RH (@richard_1874) reported

    @SkyHelpTeam sky hope your happy with yourselves but you’ve just upset a 70year old lady (my mum), your inept customer service is disgusting!! I will be taking this further!!!