Sky outages and service status in Hengoed, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 1 outage signal in the last 24 hours around Hengoed, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Apr 25, 9:46 PM GMT+1.
- Internet (52%)
- Wi-fi (30%)
- E-mail (9%)
- Total Blackout (4%)
- TV (4%)
The latest reports from users having issues in Hengoed come from postal codes CF82 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 26: Problems at Sky
Sky is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hengoed, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Newport, Hengoed, Tredegar, Cwmbran, Caerphilly, Blackwood, New Tredegar, Treharris, Pontypridd, Tonypandy, Merthyr Tydfil, Mountain Ash, Pontyclun, and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Internet | 22 hours ago |
|
Newport
|
2 days ago | |
|
Cardiff
|
Internet | 3 days ago |
|
Hengoed
|
Internet | 3 days ago |
|
Cardiff
|
Total Blackout | 6 days ago |
|
Cardiff
|
Wi-fi | 6 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Tim Powell Legacy Supporter of 40 years (@timscoreboard) reported from Taff's Well, Wales@maxwoody84 @Utd_76 @SkySports Cancel the subscription and tell them why when asked. It's what I did
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Barry Webster (@BarryWebster79) reported from Pontypridd, Wales@SkyHelpTeam yet another Broadband outage. Any update on when it’s likely to be fixed?? You say Cardiff and the South West, but the problem seems to be the whole of South Wales not just Cardiff
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Nathan (@nathchurch) reported from Newport, Wales@SkySports You just don’t get it at all, do you? You constantly spout the same rubbish about how Steve Bruce was badly treated by the fan base! Incorrect!!!! Sure some people said some horrid stuff but that is the minority. He was never one of us, his record was shocking! Simples
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Shaun Porter (@srp0000) reported from Newport, WalesWtf is wrong with the sound @SkySports #MUNEVE ?
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Ben Price (@benprice84) reported from Penmaen, Wales@SkySports Graeme Souness is an awful pundit, why do you still employ him? The obvious vendetta he has against Paul Pogba is bordering on ridiculous now
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Kayleigh Johnson♡✨ (@kayleighj_11) reported from Beechwood, Wales@SkyUK .. seen the problem herself and today once agin internet is sooo slow & keep loosing connection again!!
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𝖱𝖾𝗏𝖪 🏴 (@TheRealRevK) reported from Abergavenny, Wales@rsmck @SkyUK That is going to be really bad for TVs here too. Wow.
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales@SkyHelpTeam guys do you have a telephone number where I can speak to someone? Your automated service just keeps going around in a circle & repeating its self.
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Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales@AndrewMorganRCT @skytv @SkyHelpTeam you're better this, help Cllr Morgan out
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Mikey Roberts 🏴 (@mikeyroberts81) reported from Cardiff, WalesHey @SkyHelpTeam any chance you can stop slowing down my broadband? I know what the trick it, to make me upgrade to a 'faster service'. What I'll do instead is find a better provider.
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Louise Watkins (@besley1976) reported from Cefn-coed-y-cymmer, Wales@SkyHelpTeam really disappointed with the worse service ever no one can help me on the phone such a disappointment
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Mikey Roberts 🏴 (@mikeyroberts81) reported from Cardiff, Wales@PollyJames @SkyHelpTeam I live in Cardiff but my Internet seems to be fine, but dad who lives a mile down the road says his isn't working. Hopefully will be fixed soon.
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Geraint Roberts (@Gezzyroberts) reported from Panteg, Wales@SkyHelpTeam hi, I'm looking for a customer service number, could you please send me one. Thanks
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Paul Scanlon 🏃♂️🏴🏴🏃🎖 (@wenglishpaul) reported from Cardiff, WalesSo after 20 years of being a @skytv customer. @SkyHelpTeam are happy to loose me as a customer absolutely disgusting attitude. To say I'm furious is an understatement #poorservice
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James Moss (@UKEmpLawyer) reported from Newport, Wales@lairy72 @SkyUK If they make any admissions of poor service/promise to do anything for you (e.g. send a router/booster) ensure you get them to email you written confirmation whilst you are still on the phone with them, or they'll deny it was ever said & won't be able to locate recording of call!
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Tania Davies (@TanJanDav) reported from Cardiff, Wales@SkyHelpTeam Good morning, I have been having issues with my broadband for 3 weeks. Randomly my devices will not connect to the internet. The amber face appears as well as flashing on occasion . Seems to happen on a weekend and in the Evening? Can you help? Thanks
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suzanna thomas (@suzannathomas) reported from Cardiff, Wales@SkyHelpTeam can you please tell me why it is so hard for you to send a router out so it arrives before the installers. 3 weeks since we upgraded and bt arrive this morning our router not till this afternoon. Cant do the proper checks. Shocking service for the price we pay.
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Peter Robey (@peterrobey) reported from Risca, Wales@SkyHelpTeam Help needed please, Sky customer is shocking! I was promised a call from Sky technical support tonight at 7pm - no call! Very disappointed! Still no Broadband since installation of new Ultrafast 1. Just disgraceful!
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Kathryn Foot 🏴 (@KathrynFoot) reported from Llantwit Fardre, Wales@SkyHelpTeam Have already emailed to cancel. I’m pretty sure I’m not the only person upset by this. As a loyal customer this is pretty shoddy treatment. Shame.
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pip1974 (@pippin_terence) reported from Merthyr Tydfil, Wales@empireofthekop Not only biased , but a terrible commentator "that's more minimum than maximum " he said last night and chuckled to himself for ages absolute garbage . No insight whatsoever #SkySports #Tyler #dogshit
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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sbs (@shaunbsilva) reported@jammierooroo @SkyUK There’ll be a 14 day cooling off period- make sure to cancel and provide feedback
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The duke (@beerbear1978) reported@SkySports And its ******* ****. Electric piss poor garbage. Take us bk 20years pls you morons
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El Zoido (@decapod_10) reported@jammierooroo @SkyUK I work for a finance firm and, despite not being customer facing, I have regular training on vulnerable customer management. Someone crying on the call would immediately make them vulnerable and would prevent upselling/coercion of any kind. Fix this @SkyUK
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Colin (@Colin94522042) reported@jammierooroo @SkyUK If only people would use their local libraries instead of wasting thousands on TV that they never watch or have already seen it and it’s on repeat.
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Dave Roberts (@TheDudleyDave) reportedAwful timing by @SkySports to go to an advert..surely you realise you should’ve waited until the end of SuperFranks monologue on the mic?..what if he dropped a bombshell at the end,or maybe a yes,I’m definitely here next season?..read the room eh?
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SuperPosh2021 (@bluearmy2015) reportedWhat a disgrace @skytv are been on the phone for an hour my Aunty is expected to pay £50 a month for lowest form of broadband because she can’t have full fibre due to a care package on her phone, after 18 years as a customer I expect better @SkyHelpTeam
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Hans (@hans20101970) reported@SkySportsPL Declan Rice was poor last few Games yet Skysports so-called padits can't stop mantra Rice the best player
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jack walsh (@kcaj782) reported@SkyHelpTeam who can I speak to regarding the quality of my service? Horrendous buffering from my stream box when watching live sport
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Fiona_tweet (@fionahtweet) reported@jammierooroo @SkyUK She probably my has a 14 day cooling off period. Cancel
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Luke Halsall (@LJHalsall) reported@SkyUK terrible service. I cancelled everything with you in January. I've continued to be charged. When calling was told this would still take a week to get a refund. No compensation offered and not put through to complaints. Will not be using you again.