Sky outages and service status in Hengoed, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Hengoed, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Phone.
- The most recent signal from this area was received Aug 14, 10:51 PM GMT+1.
- Internet (35%)
- TV (30%)
- Phone (30%)
- Total Blackout (3%)
- Wi-fi (3%)
The latest reports from users having issues in Hengoed come from postal codes CF82 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 17: Problems at Sky
Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hengoed, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Newport, Tonypandy, Merthyr Tydfil, Pontypool, Caerphilly, Bargoed, Treharris, Mountain Ash, Porth, Blackwood, Hengoed, Cwmbran, and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Internet | 3 days ago |
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Cardiff
|
TV | 3 days ago |
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Newport
|
TV | 4 days ago |
|
Tonypandy
|
Phone | 4 days ago |
|
Cardiff
|
Internet | 4 days ago |
|
Newport
|
Phone | 4 days ago |
Nearby cities with recent reports
6 recent signals
3 recent signals
3 recent signals
3 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Kayleigh Johnson♡✨ (@kayleighj_11) reported from Beechwood, Wales@SkyUK broadband service is shocking!! Someone came out sorted tv out & said she could see something wrong with internet connection keeps dropping out snd rang briadbamd tech per her manager but they wont send anyone out they said yo her no problem with internet even though she..
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🦋 Karen 🦋 (@KHoulgrave) reported from Newport, WalesHow long is this outage going to last please? Been down all day @SkyHelpTeam #skybroadband #skybroadbandsouthwales
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GForce (@Gailt31) reported from Cardiff, Wales@SkyHelpTeam any update on when Cardiff broadband service will be restored? This has been going on since yesterday evening
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Neil (@neil_roberts_) reported from Cardiff, WalesSky Broadband is shite @SkyHelpTeam I have ultrafast plus and yet download speeds are way below what you say, streaming is slow and the wifi doesn’t reach every room. Talking to someone about it is a 45 minute wait. What’s the point? Useless
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Laura-Rose 🏴🏳️🌈 (@laurarose13521) reported from Cardiff, Wales@SkyHelpTeam I know how to pay my bill my issue is with the text to verify the payment it can’t go through because my phone cut off
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kip (@kiplin1995) reported from Llanharry, Wales@SkyHelpTeam fibre down in Pontyclun, South Wales by any chance? #SkyDown
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James (@jamestuck) reported from Cardiff, Wales@SkyHelpTeam This is no help at all. I need to actually speak to someone but you don’t allow me. Ultimately the process to return my old device was not followed by Sky so never happened.
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kevinpurse (@kevinpurse) reported from Cardiff, Wales@SkyHelpTeam I'm having trouble with my Internet connection it keeps cutting out would like a swift response please
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Tim Bishop (@WelshBish) reported from Maesycwmmer, Wales@SkyHelpTeam do you offer any boosters for WiFi? Im@just 4 meters away from the router in another room and it’s so slow
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Rhys Davidson (@TheRhysDavidson) reported from Cathays, Wales@SkySports is **** … 3 sets of adverts during half time!
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Tania Davies (@TanJanDav) reported from Cardiff, Wales@SkyHelpTeam They cut me off after they send a text!!! So frustrating. I am calling the published customer service number!!! I have tried all suggested directives in the website I just need help from a human !!
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Ryan Davenport (@Welsh_Saint14) reported from Cardiff, Wales@SkyHelpTeam Having issues regarding my account, we have re-joined sky but as I used my email address from previous account before we left im not being shown anything on the account,just had confirmation emails and text messages so can't see anything regarding reschedule
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Eddy 🏴 (@ChrisEddy_7) reported from Pontnewydd, WalesNo televised #IPL today then @SkySports @KaceyEdwards91 time to cancel the sky sports subscription 👀
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andrew corten (@AndrewCorten) reported from Newport, Wales@GNev2 how ******** do @SkySports allow such a biased prick like you commentate on a Man U game ? You are a disgrace #biased #disgrace
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suzanna thomas (@suzannathomas) reported from Cardiff, Wales@SkyHelpTeam can you please tell me why it is so hard for you to send a router out so it arrives before the installers. 3 weeks since we upgraded and bt arrive this morning our router not till this afternoon. Cant do the proper checks. Shocking service for the price we pay.
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James Moss (@UKEmpLawyer) reported from Newport, Wales@waxperfect @SkyHelpTeam When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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🏴Claire🏴 (@Dimclem_) reported from Cardiff, Wales@SkyHelpTeam can you tell me why the Apple TV app is not working?
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James Moss (@UKEmpLawyer) reported from Newport, Wales@breezymate @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ravensthorpe (@Aaron_UK00) reported@cxdi55 @skytv @SkyHelpTeam They where a joke 10 years ago, I’ll never make that mistake again. Overpriced **** TV
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D_J_MAKEY (@deejmakey) reportedThe refereeing for the York vs Bristol rovers game has to be some of the worst I have ever seen. @SkyBetLeagueTwo @SkySports
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A. J. A 🇬🇧 🇮🇱 🇺🇦 (@AJA85148111) reported@eurofootcom @SkySports Poor C**t
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Baz (@bazza2774) reported@cxdi55 @skytv @SkyHelpTeam Cancel it and put it in your partners name as a new customer
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Phil Harrison Blackpool (@phil_blackpool) reported@cxdi55 @skytv @SkyHelpTeam That was always my gripe! Used to ask them to cancel and every time they’d eventually drop the price, but got bored of having to play this game after 25 years and finally ditched them! Best decision ever haven’t missed it once, Netflix and Prime fill the gap so much cheaper.
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Edward Woods (@ManicEddie) reported@cxdi55 @skytv @SkyHelpTeam I had a similar issue with Virgin and ended up leaving because I don't need endless numbers of channels, I just need something good to watch.
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Richy (@MTFC_RIch) reported@cxdi55 @skytv @SkyHelpTeam Over the years I stayed with Virgin. BB only - £70/m(1gb). Changed to YouFibre 2 yrs ago now, again 1gb, halved cost to £39. Just had a call to renew, it’s now £30! They said bcos im a loyal customer! Not heard that before 👏 Fire stick and BB. Cheaper by more than 50%
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Boro (@stevecook1982) reported@cxdi55 @skytv @SkyHelpTeam Leave and let someone else in your household become a new customer- thank me later
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Chris Clarke (@ChrisCl57553120) reportedWell done @SkySports 1st day of season and red button not working @SkySports
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Bradders (C) (@bradderscompy) reported@Virgin @SkySports you have known you were going to stream all EFL games today for months, why is it only now you realise the red button doesn’t work!!!! Not like i pay a fortune for this level of service..shower of ****.