Sky

Sky Outage Report in Hengoed, Caerphilly County Borough, Wales

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The latest reports from users having issues in Hengoed come from postal codes CF82.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Hengoed, Caerphilly County Borough, Wales 12/06/2025 14:05

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Hengoed, Caerphilly County Borough, Wales

The most recent Sky outage reports came from the following cities: Cwmbran, Cardiff, Newport, Caerphilly, Porth, Hengoed, Pontypridd, Bargoed, Cefn-coed-y-cymmer, Merthyr Tydfil, Aberdare, Treharris, Treorchy, Ferndale and Blackwood.

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City Problem Type Report Time
United KingdomCwmbran Internet
United KingdomCardiff E-mail
United KingdomNewport Internet
United KingdomNewport Wi-fi
United KingdomCardiff Internet
United KingdomCardiff Internet

Community Discussion

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Sky Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • Max25143798 Max (@Max25143798) reported from Newport, Wales

    @robbedford32 @RetainsTheCrown @MatchroomBoxing @DunkinDonutsCtr @DAZN_USA @SkySports He's capable but I don't think he will... think he will me made to technically outbox him in rematch rather than ko him like the HWkings do n Ruiz beats him in both, confidence will b thru the roof! Think rematch bad idea but has no choice

  • beccacogbill Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @SkyHelpTeam only been a sky broadband customer for three weeks and it's not as good as talk talk gutted I swapped now.. how do I cancel my broadband

  • gazzaboyo WelshGaz75 (@gazzaboyo) reported from Treorchy, Wales

    Never a good experience with @SkyUK locked my account 10 days ago and still getting piss poor customer service!!!

  • ryanprice1927 Ryan Price (@ryanprice1927) reported from Llantwit Fardre, Wales

    Time to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda

  • gazzaboyo WelshGaz75 (@gazzaboyo) reported from Treorchy, Wales

    @KathyW1973 @SkyUK Not had any emails for 10 days, they say we need to update our password. Can’t do it online so when we ring them they say our phone/tablet/laptop is the problem. Not getting anywhere!! They’ve always been a shoddy company!

  • martinhole31 Martin Hole (@martinhole31) reported from Caerphilly, Wales

    @SkyHelpTeam @SkyStore I was told this back in February and I still have to purchase the DVD option when buying downloads as my daughter is deaf and requires subtitles. I’m sure I’m not the only person identifying this problem

  • bnfwlr1989 Ben Fowler ⚡ (@bnfwlr1989) reported from Cardiff, Wales

    Apparently @Cymru (and other home nations) don't deserve to have the highlights for their most recent #EuropeanQualifiers on Sky Go, whilst only England do 🤷 @SkySports force us to buy their packages to watch it, and then can't be bothered to provide a full service.

  • CathFluffybob1 Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales

    @SkyHelpTeam Tried this not recognising anything need to print flight tickets ASAP getting no help

  • TomDavidMorgan Thomas David Morgan (@TomDavidMorgan) reported from Pencoed, Wales

    ******* does the @SkyUK app ever work! Sort it out watched the same bastard advert over an over then freezes!!

  • LShimumbi Lengg (@LShimumbi) reported from Cardiff, Wales

    @SionedHatcher @SkyUK Sky are shit and their employees about as useful as Anne Franks drum kit

  • gazzaboyo WelshGaz75 (@gazzaboyo) reported from Treorchy, Wales

    @andy_alloyd4 @SkyUK It is mate, the customer service is non existent aswell. They need to sort out their training as most of them were clueless.

  • billybollox1980 Andrew Partridge (@billybollox1980) reported from Cardiff, Wales

    @TheKopHQ Just seen this on skysports mate not a chance in hell is that happening for that price… I really don’t see the point in pointless bids… it’s like us bidding 15 mil for Van Dijk… ******* stupid offer !!!

  • louisem82640379 lou mack (@louisem82640379) reported from Merthyr Tydfil, Wales

    @SkyHelpTeam hi I’ve taken Netflix out with you but I can’t login can someone help please

  • beccacogbill Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @SkyUK bag of poo... trying to get onto my skygo and it's bloody telling me I ain't a customer.. over 20yrs I bloody have... 🤬😡

  • StevePither Steven Pither (@StevePither) reported from Treorchy, Wales

    @AshPrice2017 The service from @SkyUK has been good over the last 10 years, but it’s the cost that’s the killer. Unless your a ‘new’ customer then 💷💷💷

  • CathFluffybob1 Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales

    So @SkyHelpTeam I pay u £145 a month no response and no access to help online or phone line

  • votejonathan Cllr Jonathan Bishop (@votejonathan) reported from Taff's Well, Wales

    @afneil The #BBC is a public service broadcaster. It should focus on content the profit-seeking firms like @SkySports would not give airtime to but nevertheless is of importance.

  • CathFluffybob1 Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales

    @SkyHelpTeam I can’t log into my email it says my password is wrong I followed the help path and it wanted to charge me £4.80

  • Lowri_Amlwch Lowri Roberts (@Lowri_Amlwch) reported from Cardiff, Wales

    Hello @SkyHelpTeam ! I’ve just spoken to your terrible customer service team! The woman couldn’t do “downgrading” or “cancelling” accounts. She couldn’t put me through to anyone either. She offered a tel. number + assured me that they’d be open until 9. They weren’t. She lied! 👎🏼

  • AlexHaines5 Alex Haines (@AlexHaines5) reported from Blaenavon, Wales

    @Adz10Zak @SkySportsPL @SkySports Exactly, both shit

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • donile69 Donile📈 (@donile69) reported

    @SkyHelpTeam internets been down at home all day, the internet button on the sky Q box is orange and internets working fine for neighbouring houses

  • davykettlechip David C (@davykettlechip) reported

    @SkyHelpTeam Oh i see, that is logical to hide the contact methods behind another needless click. So I wish to cancel, select the service I want to cancel and you mask the methods behind an ambiguous, extra click. Got it. Have to confess it doest look like a transparent process does it.

  • 149Matto MattO_149 (@149Matto) reported

    @SkyHelpTeam My area been experiencing such poor connection with sky wifi and it’s been going on for a few days now. What do I do to make it what it used to be?

  • Marybee97531 Marybee (@Marybee97531) reported

    @SkyHelpTeam Nope, still says there is a fault with transmitter, check back today. 3 of in our house, all on sky mobile and no signal unless connecter to WiFi. Getting ridiculous

  • stu237 Stoogsy (@stu237) reported

    @SkyHelpTeam I finally got through to a very helpful person who has now sorted the issue. All in all it’s taken 2hrs and 55mins of phone calls to get this resolved and all I wanted to do was to downgrade my package - makes me wonder if Sky are purposefully making it difficult to downgrade.

  • GBR0X Gemma Brookes (@GBR0X) reported

    @SkyHelpTeam I have been unable to log into my sky app for ages and no one has been able to fix it - get the error account locked - however when I moved house my billing was changed to include Disney plus but to activate I have to log in and not able to do this - pls help

  • mariafhp Maria P (@mariafhp) reported

    @SkyHelpTeam I cancelled sky cinema last month, well before the date of my next billing period, which is the 8th, to still be charged £19 because it takes 31 days to cancel apparently. Fuming 😡

  • MichaelObeng100 kwaku Mourinho 🔥 (@MichaelObeng100) reported

    Jurgen Klopp on Mo Salah’s contract: “There’s nothing new to say about Mo. The decisive parties are talking to each other and that is all I need”. 🔴 #LFC Barcelona has never been an option for Salah. He’s not planning for La Liga move as things stand. @SkySports

  • ReS_FarouqDubz FarouqDubz (@ReS_FarouqDubz) reported

    Why is it everything I phone @SkyUK the amend my package its a horrible customer experience? Trying to cancel movies & sports and they keep telling me I have to get a new 18 month contract and pay an admin free. So annoyed I'm just going for cancellations now. What a joke @Ofcom

  • TraceyDevilt tracey (@TraceyDevilt) reported

    @SkyHelpTeam Yes but from been internet outage to nothing working and my neighbours who are with bt have someone coming tomorrow. Might be due a change in may. Not happy. And we work from home.