Sky Outage Report in Hengoed, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Hengoed come from postal codes CF82.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Sky
Sky is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Hengoed, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Cwmbran, Treharris, Newport, Hengoed, Pontypool, Caerphilly, Blackwood, Ferndale, Treorchy, Aberdare, Abergavenny, Mountain Ash, Pontypridd and Merthyr Tydfil.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cwmbran |
Internet | |
| Treharris |
Total Blackout | |
| Newport |
Internet | |
| Hengoed |
Internet | |
| Newport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
******* @SkyUK hub not working again, this daily occurrence @skyhelpteam doesn't half help my complaint with @ofcom
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam I have been ringing you for ages regarding my bill pay I need someone to help me please
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Gareth Alan
(@GenghisCANN) reported
from
Merthyr Tydfil, Wales
@SkyUK is there am issue with sky broadband this evening? My connection has been rubbish for several hours now!
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Gavin Glover
(@Gavlaa) reported
from
Marshfield, Wales
@c7_OllyClifford @SkySportsPL @SkySports The technology is fine, the people officiating are the problem. So many wrong calls its embarrassing
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam how come you can only offer me a basic broadband but BT can offer me two speeds over fibre? Am I missing something or are they slow in telling you they’re upgraded?
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david
(@david_batey19) reported
from
Mountain Ash, Wales
@SkySports More bad news
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Nicola Bennett(Soal)
(@7PechodMarwol) reported
from
Aberaman, Wales
@SkyHelpTeam I have sent a message. Really hope you can help with this. It’s very stressful got them
-
NetballWales
(@NetballWales) reported
from
Cardiff, Wales
Loved #womenssportsdebate on @skysports - 2 hours of great and interesting chat. But can’t help but feel there wasn’t any debate? A dozen people agreeing with one another doesn’t help... #StepOutsideTheEchoChamber
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Paul Smith
(@PaulSmith83) reported
from
Mountain Ash, Wales
@SkyHelpTeam can someone help me out please? I am speaking to someone called Aaron who is insisting on not helping me! Paying £42 a month for 2.5mbs broadband. He admits there’s a fault but won’t do anything about it.
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?
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Shaun Porter
(@srp0000) reported
from
Newport, Wales
@SkySports the commentators haven’t mentioned Mitrović for 2 minutes now! Damn they just did 🙄 #playofffinal
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angharad aka Annie
(@lilmiss_annie) reported
from
Ebbw Vale, Wales
Been with @SkyUK almost 9yrs and this is the first time that an engineer has spoken to me so rudely. He knocks my door and TELLS me that he's cutting me off because I'm stealing from another customer. I EXPLAIED to him I have my own account and dish. He then points to the side
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gerald davies
(@gerry_tudor) reported
from
Cardiff, Wales
@SkyHelpTeam I think there’s a problem in my area, help.. !!
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Young Ones Clubs Ltd.
(@Youngonesclubs) reported
from
Pentyrch, Wales
@skyhelpteam I have had poor WiFi coverage at my home for months, I have tried calling but as I am not vulnerable or Over 70 I can not get help. I have tried all the tips on website, It needs a booster. Can you please help?
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SJT
(@sarsjt) reported
from
Penmaen, Wales
@SkyUK another awful phone call experience from sky for my parents who are elderly trying to set up sky since March yesterday’s call consisted of a two way conversation in a foreign language with a translator???? An hour later still no sky can someone please advise
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Denzil
(@djdanter) reported
from
Caerphilly, Wales
@PaulBro97733140 @SkySports I went to the Joshua vs Parker fight, always been a Joshua fan! I’ll never pay for anything involving that **** again. And Lewis Hamilton the same!
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Rhodri Cartwright
(@SuperSizeRod) reported
from
Merthyr Tydfil, Wales
What a fight! But surely Taylor won that by a mile... @SkySports @EddieHearn @KatieTaylor Parsoon is just running round throwing **** not landing clear shots Who won
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Gavenny Baggie
(@R_Bradley_WBA) reported
from
Abergavenny, Wales
@SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
My broadband is awful @SkyHelpTeam.
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angharad aka Annie
(@lilmiss_annie) reported
from
Ebbw Vale, Wales
With the dish on it thats mine. I don't get a sorry just a "oh I see" my nephew rang customer services for me as I was still shaking and upset. All they told me to do was fill out a feedback form and that would be the end of it!! I am disgusted and disappointed in @SkyUK
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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💰💰
(@Jdottphillie2k2) reported
@SkySportsNews @SkySports Awful manager
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Dan Almond
(@s17pur) reported
@SkyHelpTeam Hi, I work from home so I've had to leave the premises and work elsewhere. I've had Open Reach out, I've had one of your engineers out. The only advice they give is to try having less devices. I pay for Ultrafast. Removing devices isn't a solution.
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Scott
(@scottishleaf) reported
@SkySports Terrible timing we are in a period of national mourning. He should pay more respect 🙏
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Col. D
(@Col_D1320) reported
@SkyHelpTeam hi there, is it possible to cancel just @SkyNews until Wednesday 21st Sept until #CoffinWatch and the funeral is over? As there's clearly no other news going on in the world anywhere else. 🤷
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Martyn Smith
(@martyn2910) reported
@SkyHelpTeam I need to contact live chat to discuss my subscription but I can't find the link anywhere online? At work so can't ring? Please help
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Me myself and I
(@Devonpodcastfan) reported
@SkyHelpTeam can you help with Sky email account issue?
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George
(@georgeontoast) reported
@SkyHelpTeam Hi, I got SkyHD free for three months as a SkyVIP reward, but now need to cancel before I get charged for it. How can I do that, please?
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AViDCoaching 🏉
(@Wore4Jumped2) reported
@ek_rugby Flashes of excellence in a litany of errors by all concerned, teams and officials. @SkySports not helping by ending coverage before they interviewed the cause of the most controversy
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drew musisi
(@drewmusisi) reported
@SkySports Nooooo!!! Why? Mark this month September 2022 is the worst month on record!!!!
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John Maxwell
(@EIG666) reported
@SkyHelpTeam I had a 30 day free trial of Sky Cinema which I’m trying to cancel before I get charged for it