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Sky outages and service status in Hengoed, Wales

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Full Outage Map
  • Sky generated 2 outage signals in the last 24 hours around Hengoed, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received May 21, 7:12 PM GMT+1.
  • 70% Internet (70%)
  • 13% Wi-fi (13%)
  • 9% E-mail (9%)
  • 9% TV (9%)

The latest reports from users having issues in Hengoed come from postal codes CF82 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hengoed, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Hengoed, Tonypandy, Bargoed, Ferndale, Newport, Blackwood, Tredegar, Cwmbran, Caerphilly, New Tredegar, Treharris, and Pontypridd.

CityProblem TypeReport Time
Cardiff Internet 9 hours ago
Cardiff Internet 17 hours ago
Hengoed TV 1 day ago
Cardiff Internet 2 days ago
Tonypandy Internet 2 days ago
Hengoed Internet 4 days ago

Nearby cities with recent reports

Cardiff

4 recent signals

9 hours ago
Tonypandy

1 recent signals

2 days ago
Bargoed

1 recent signals

4 days ago
Ferndale

1 recent signals

5 days ago
Newport

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • thomjamesmcc
    Thom (@thomjamesmcc) reported from Cardiff, Wales

    Is Sky Mobile service always terrible in Cardiff? None of my apps (including the most important ones 👀) aren’t working!! @SkyHelpTeam

  • gareth_thmpsn
    Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @SkyHelpTeam They’ve resent the setting but apparently can take 4hrs. So waiting … 3rd issue in as many weeks.

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Newport, Wales

    @waxperfect @SkyHelpTeam When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • daviddoodlebug
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Doodlebug BSc 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@daviddoodlebug) reported from Llantrisant, Wales

    @SkyHelpTeam I’ll either find another provider or bide my time.... Still doesn’t excuse the poor attitude today and the shabby excuses I’ve been fobbed off with over the last 14 days

  • TanJanDav
    Tania Davies (@TanJanDav) reported from Cardiff, Wales

    @SkyHelpTeam They cut me off after they send a text!!! So frustrating. I am calling the published customer service number!!! I have tried all suggested directives in the website I just need help from a human !!

  • gingio
    Shane Andrews MBE 💙 (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam hi, my sky Q and my other box that mirrors it hasn’t been working for 5 hours now. Is there an issue in Cardiff?

  • alunT
    Alun Thomas (@alunT) reported from Cardiff, Wales

    @SkyHelpTeam You need to employ more people. Everytime i have called over the previous 20 years with a problem i wait far too long. Customer retentions and sales answer far quicker! #sky

  • henryf2409
    Henry Field Assoc CIPD (@henryf2409) reported from Cardiff, Wales

    Helped my nan sort her @SkyUK bill today. really helpful service happy with the outcome... But she's in her 70s and has been allowed to have her bills increase to between 130-160 per month for over 2 years... Surely Safeguarding volunerable customers should stop that happening!?

  • thatWilkochap
    John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @KleeJohn @SkyUK And ever thus it has been. Pretty poor service.

  • laurarose13521
    Laura-Rose 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@laurarose13521) reported from Cardiff, Wales

    @SkyUK I have a large phone bill. My phone has been cut off so I can’t receive texts or calls. I am trying to pay the bill but the payment won’t go through because the passcode text won’t go through See the problem? HELP

  • peedeejay
    Phil Jones 💙💛 (@peedeejay) reported from Bargoed, Wales

    @SkyHelpTeam how much longer do we have to wait for you to sort your outage problem 🤬🤬

  • StevePither
    Steven Pither (@StevePither) reported from Treorchy, Wales

    Anyone else's @SkyUK broadband down in the #Rhondda #SouthWales area? @SkyHelpTeam

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • kevinpurse
    kevinpurse (@kevinpurse) reported from Cardiff, Wales

    @SkyHelpTeam I'm having trouble with my Internet connection it keeps cutting out would like a swift response please

  • laurarose13521
    Laura-Rose 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@laurarose13521) reported from Cardiff, Wales

    @SkyHelpTeam I know how to pay my bill my issue is with the text to verify the payment it can’t go through because my phone cut off

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Newport, Wales

    @AdamStubbz @SkyUK When I realised our broadband speed from #Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • sgeorge0_1
    Steven George (@sgeorge0_1) reported from Merthyr Tydfil, Wales

    @SkyUK poor customer service.

  • R18LUN
    Paul Blunsdon (@R18LUN) reported from Abergavenny, Wales

    @SkyHelpTeam I've missed out on so much... My friend has just won tickets for the Alice Cooper gig in Swansea.. It would be good if they could hurry up and fix it...

  • MRosspearce
    Ross Pearce (@MRosspearce) reported from Cardiff, Wales

    @SkyHelpTeam Hello, I just want to register a problem with my Sky Q box. It is noisy and needs regular re booting.Also the connection with the mini box is unreliable. I would like an engineer to call but don’t want that to happen during the Covid pandemic.

  • StevePither
    Steven Pither (@StevePither) reported from Treorchy, Wales

    @SkyHelpTeam can you please confirm if theres an issue with broadband in my area or its specific to my house if I give post code?. It's been on and off all afternoon..

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • _Missus_k
    Andrea (@_Missus_k) reported

    @Izzywatsonwo @iRuntheshow1 @SkySports You are just being silly now. VAR never intervened when Nygren was pushed out the penalty area with two hands against Hibs last week. There have been numerous instances of VAR not getting involved when they should have in Celtic’s favour.

  • reganaldo97
    Al Varley aka Reg (@reganaldo97) reported

    @Scott_Pert @SkySports No way Macalister starts before Malacia let alone Bruno @SkySports charge an arm and a leg every month and what do we get in return **** like this and the overlap

  • Dani1987C
    Danielle C (@Dani1987C) reported

    @Izzywatsonwo @iRuntheshow1 @SkySports Maybe it would be different if St Mirren never had a perfectly good goal against you chopped off or Shankland’s one against Rangers was chopped off. Poor wee Hearts though. Btw there was **** all wrong with our penalty on Wednesday.

  • PenelopeMcghie
    penelope mcghie (@PenelopeMcghie) reported

    @WeAreOpenreach the @SkyUK chat bot booked an engineer to sort out our sudden loss of Internet, how can we find out when an engineer will do the job? Your text message re booking had a support link but when we click it says Bad Gateway.

  • HollowayRd73
    N5 (@HollowayRd73) reported

    @KildareGunner @SkySports He just cant help himself. Utter prick

  • ianbones
    Bones (@ianbones) reported

    @SkySports The new era sucks.

  • beardez
    beardez (@beardez) reported

    @LondonMilan777 @SkySports Nah **** that. They broke the rules and in multiple occasions. Cheaters should never prosper.

  • ellakerris
    Stuart Williamson (@ellakerris) reported

    @SkySports @SkySports who ******** is this in a hamilton helmet?

  • Stuartjohnhayw1
    Stuart john hayward (@Stuartjohnhayw1) reported

    @JacquiOatley @suesmith8 @SkySports No I prefer yourself. Sue Smith is like Magnus Pike on Speed..hands everywhere. Awful. The rest are just squeaky noise.

  • JamieAB77
    Jamie (@JamieAB77) reported

    Can someone tell me what ******** Micah Richards is talking about please @SkySports it’s like listening to a 12 year old.