Sky Outage Report in Hengoed, Caerphilly County Borough, Wales
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The latest reports from users having issues in Hengoed come from postal codes CF82.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Hengoed, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Blackwood, Newport, Merthyr Tydfil, Cardiff, Caerphilly, Pontypridd, Porth, Pontypool, Pontyclun, Treharris, Tonypandy, Hengoed, Cwmbran, Abergavenny and Ynysddu.
| City | Problem Type | Report Time |
|---|---|---|
 Blackwood |
Wi-fi | |
| Newport |
Internet | |
| Merthyr Tydfil |
Internet | |
| Cardiff |
Internet | |
| Newport |
TV | |
| Caerphilly |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Soteroula Philippou
(@SoteroulaP) reported
from
Cardiff, Wales
@SkyHelpTeam Unable to access my emails since yesterday morning and unable to reset my password. It keeps asking me for the 1st street I lived and won’t accept my answers - tried so many combinations....Please help
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SolicitingFlavours
(@SolicitingFlava) reported
from
Cardiff, Wales
@SkyHelpTeam issues in Llandaff Cardiff with Broadband - no sccess all day today . Please advise as to issue and how to claim refund for lack of service.
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heathwindowsltd
(@Heathwindows80) reported
from
Taff's Well, Wales
Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyHelpTeam not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.
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Joe T. Prosser
(@Joetprosser) reported
from
Llanhilleth, Wales
@SkyHelpTeam It's okay. You're doing your best. Customer service is awesome, just inconsistent connections and the fact I've had an engineer out 2x in 2 months is dramatic haha.
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heathwindowsltd
(@Heathwindows80) reported
from
Taff's Well, Wales
Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyUK not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.
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Thomas David Morgan
(@TomDavidMorgan) reported
from
Pencoed, Wales
Why is @skysports app not working now!
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Max
(@Max25143798) reported
from
Newport, Wales
@weameo @MatchroomBoxing @_anthonysimsjr @DAZN_USA @SkySportsBoxing @SkySports Don't seem like it @EddieHearn wtf going on
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Cath Colleypriest
(@CathFluffybob1) reported
from
Cardiff, Wales
@SkyHelpTeam Tried this not recognising anything need to print flight tickets ASAP getting no help
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SolicitingFlavours
(@SolicitingFlava) reported
from
Cardiff, Wales
@SkyHelpTeam Refuses to connect and when re - enter passwirs just keeps on stating authenication error or just say "connecting" and never does. This is not an acceptable service.
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Suzanne Burrows
(@suzyb443) reported
from
Mountain Ash, Wales
@SkyHelpTeam @SkyUK ok, so I want the wifi guarantee, we have fibre max. You sent my husband links and shit but we got nowhere, now, can you tell me what we need to actually get wifi guarantee, at the moment, we are lucky to get it upstairs!!!
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thecountydoc
(@thecountydoc) reported
from
Newport, Wales
@SkyHelpTeam is there a problem in my area South Wales
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Lynn Thomas
(@vaynorboy) reported
from
Cefn-coed-y-cymmer, Wales
@Bowfinger1 @DavidJonesSky @SkySports Both sides didn’t have a clue! Two poor sides who gave the ball away too often!
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kevin wheeler
(@K_J_Wheeler) reported
from
Cwmbran Central, Wales
Credit where it is due, had outstanding customer service from @Screwfix @SkyUK and @virginmedia this weekend.
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Andrew Chinnick
(@AChinnick90) reported
from
Cardiff, Wales
@RSpencer100 @virginmedia @SkyUK Absolutely awful @virginmedia. I’ll be following you to @SkyUK as soon as my contract ends!
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thecountydoc
(@thecountydoc) reported
from
Newport, Wales
@SkyHelpTeam Totally fed up with sky tv here in NP20. Its been down most of the day for days now and comes back on late afternoon. Sky not admitting a problem so booked an engineer to check the system, won’t get a visit for TEN days, absolutely disgusting service.
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Sue Stowell
(@sue_stowell) reported
from
Machen, Wales
@SkyHelpTeam Hi The Sky Q voice control has stopped working today. I’ve reset the remote, rebooted the sky box & reset the Internet. Still nothing. Tried my upstairs sky box & the same. Can you confirm if there is a problem. Thanks
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@SkyHelpTeam @glennerboy Good luck getting any support from this lot #Jokers
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Gavin Murphy⚽️️👹 🇾🇪
(@gavalar83) reported
from
Merthyr Tydfil, Wales
@SkyHelpTeam can you help me access an old sky email address please
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Cath Colleypriest
(@CathFluffybob1) reported
from
Cardiff, Wales
So @SkyHelpTeam I pay u £145 a month no response and no access to help online or phone line
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CatherINe N
(@MissNortonC) reported
from
Cardiff, Wales
Every time Martin Tyler apologises for 'some language you may have heard', I imagine #SkySports viewers up and down the land telling him to effoff. #SuperSunday
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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✈Jamie✈
(@Mr__JJ) reported
@RCM_86RFC @SkyUK Lots of folk having issues mate so could be a big problem hopefully gets sorted soon
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Barry Davis
(@barryrdavis) reported
@SkyHelpTeam My broadband is down and the link doesn’t work. Any advice?
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Laura Stillie
(@Laura_Stillie) reported
@SkyHelpTeam we were told that this broadband would never go down as it’s a new one that only 10% of UK currently have. Absolute shambles! We need a response and either a credit or refund from not being able to use services properly for months
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Lisa R
(@shinygirl1981) reported
@SkyHelpTeam Issues In Glasgow still. Been about 3 hours now. So frustrating!
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Robert Brown
(@robertdsbrown) reported
@SkyHelpTeam Service sketchy in Bovey Tracey unusable!!!!!
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Nedders
(@Neddrs) reported
@SkyHelpTeam @ItsTwiitch You've been **** for months. I've had SO many call with tech support, every time saying "ooh, I can see you've had issues". I'm getting rid of the lot - TV is overpriced ****, broadband constantly poor and the Q box/routers don't seem to speak the same language. Shambolic.
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Darren Arnold
(@DazDaDJ) reported
@SkyHelpTeam Still having issues in South West London.. when will this be resolved please?
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the northlondonhippy
(@nthlondonhippy) reported
@SkyHelpTeam Hi Sky, not sure if this will help the engineers trying to fix this, or anyone else, but I have been able to use my Sky broadband via a VPN on my iPad. I can browse and use connected apps. Not sure why, but the VPN seems to be a successful work around
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Gary Stanley
(@gmspromo) reported
@BIGpapa66727556 @SkyHelpTeam @DaveN68773368 it appear to be back for me now ... it wasn't 100% down, I was watching a live stream on Youtube and that worked fine, just everything online didn't work which makes me think it was DNS
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Robin
(@robinsmirnov) reported
@SkyHelpTeam Please fix this problem ASAP!!! It’s been hours since we’ve had wifi!!!!!!