Sky Outage Report in Hengoed, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 31: Problems at Sky
Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Hengoed, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Cwmbran, Newport, Cardiff, Blackwood, Aberdare, Pontypridd, Merthyr Tydfil, Caerphilly, Porth, Tonypandy, Pontyclun, Treorchy, Abertillery, Hengoed and Bargoed.
| City | Problem Type | Report Time |
|---|---|---|
 Cwmbran |
Phone | |
| Newport |
Phone | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Blackwood |
Internet | |
| Newport |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Tyler Hewitt🏴
(@TylerHewitt123) reported
from
Porth, Wales
@SkySports ******* admin get to sleep
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angharad aka Annie
(@lilmiss_annie) reported
from
Ebbw Vale, Wales
With the dish on it thats mine. I don't get a sorry just a "oh I see" my nephew rang customer services for me as I was still shaking and upset. All they told me to do was fill out a feedback form and that would be the end of it!! I am disgusted and disappointed in @SkyUK
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Rhodri Cartwright
(@SuperSizeRod) reported
from
Merthyr Tydfil, Wales
What a fight! But surely Taylor won that by a mile... @SkySports @EddieHearn @KatieTaylor Parsoon is just running round throwing **** not landing clear shots Who won
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Lee Mason
(@pablo3479) reported
from
Cardiff, Wales
@SkyHelpTeam I'm trying to watch live TV on my android phone through WiFi but the following message keeps appearing: 'A playback error occurred - please try again'. I've tried everything possible but having no joy. Please help
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Shaun Porter
(@srp0000) reported
from
Newport, Wales
@SkySports the commentators haven’t mentioned Mitrović for 2 minutes now! Damn they just did 🙄 #playofffinal
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angharad aka Annie
(@lilmiss_annie) reported
from
Ebbw Vale, Wales
Been with @SkyUK almost 9yrs and this is the first time that an engineer has spoken to me so rudely. He knocks my door and TELLS me that he's cutting me off because I'm stealing from another customer. I EXPLAIED to him I have my own account and dish. He then points to the side
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam hi I’m not sure if I’ve downloaded a rental. I wanted it for Sunday as it’s surprise for my boys birthday. What can I do as I’m sure it says it will be deleted within 24 hrs help!!
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Kaid mohamed
(@mkaid90) reported
from
Cardiff, Wales
Question is why do @SkySports give the white supremist banner a platform to be seen CUT that **** out of a football game.
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SJT
(@sarsjt) reported
from
Penmaen, Wales
@SkyUK another awful phone call experience from sky for my parents who are elderly trying to set up sky since March yesterday’s call consisted of a two way conversation in a foreign language with a translator???? An hour later still no sky can someone please advise
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Denzil
(@djdanter) reported
from
Caerphilly, Wales
@PaulBro97733140 @SkySports I went to the Joshua vs Parker fight, always been a Joshua fan! I’ll never pay for anything involving that **** again. And Lewis Hamilton the same!
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Louise Clarke 🏴
(@louclarkie) reported
from
Cardiff, Wales
@SkyHelpTeam Yes I've tried that as explained but it's showing no issues but there clearly is intermittent issues.
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david
(@david_batey19) reported
from
Mountain Ash, Wales
@SkySports More bad news
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NetballWales
(@NetballWales) reported
from
Cardiff, Wales
Loved #womenssportsdebate on @skysports - 2 hours of great and interesting chat. But can’t help but feel there wasn’t any debate? A dozen people agreeing with one another doesn’t help... #StepOutsideTheEchoChamber
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Jonathan Conway
(@JonathanConway9) reported
from
Cardiff, Wales
@SkyHelpTeam Thank you. Outside the home is certainly what the app said. Speed has been an issue for a few months, but the completely dropping internet has only been noticeable today.
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam I have been ringing you for ages regarding my bill pay I need someone to help me please
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Nicola Bennett(Soal)
(@7PechodMarwol) reported
from
Aberaman, Wales
@SkyHelpTeam I have sent a message. Really hope you can help with this. It’s very stressful got them
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Julian Williams
(@cas11no) reported
from
Church Village, Wales
Can’t help but notice that nearly all the players that have appeared in the @premierleague since restart seem to be immaculately groomed. How is it one rule for us, and one rule for football. #TOTMNU #ProjectRestart #SkySports
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Paul Smith
(@PaulSmith83) reported
from
Mountain Ash, Wales
@SkyHelpTeam can someone help me out please? I am speaking to someone called Aaron who is insisting on not helping me! Paying £42 a month for 2.5mbs broadband. He admits there’s a fault but won’t do anything about it.
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Gavin Glover
(@Gavlaa) reported
from
Marshfield, Wales
@c7_OllyClifford @SkySportsPL @SkySports The technology is fine, the people officiating are the problem. So many wrong calls its embarrassing
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MRM
(@MustyM10) reported
from
Cardiff, Wales
Graeme Souness breaking down on #MNF “ I don’t know ... how can I do more to support the cause ... I wanna learn”. #BLM #SkySports
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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johnnydoe
(@johnnyd26019719) reported
@Kilko01 @SkySports And that is why you and they are part of the problem. Stop the Neanderthal “banter chants” to wind up the opposition, which are also highly offensive and grow up, if you can.
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Vikki
(@Vik7788) reported
@the_lee_ballard @SkySports I have read about them on YouTube too but no idea if it applies to today's games. It's not the same though. Just find it really poor from Sky, they have 9 "Sky Sports" channels, you'd expect it on one of them, not YouTube! Couldn't really fault BT & their German football coverage
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Bailey
(@baileyheartsyou) reported
@SkyUK my wifi doesn’t work in my bedroom. It’s always been patchy but it’s completely cut off from this room now. Is there anyway to fix it?
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Nigel K
(@NDK72) reported
@SkyHelpTeam is there a problem with the phones here in Penryn, Cornwall? (TR10 area) hub has 3 green lights but amber for voice and line error on phone display.
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EJ Harrison
(@EJHarrison6) reported
@SkyHelpTeam Hi, I signed up for a sky broadband package 3 days ago but need to cancel it now due to a change of circumstances - can you help?
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Vikki
(@Vik7788) reported
@Moorie86 @SkySports I've noticed that too, awful isn't it! They think everyone is only interested in the "big teams" when really it's the opposite!
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Jason Walker
(@jaywalker2309) reported
@SkyHelpTeam been losing network in ss17 area a few times last few days.Any idea why?Working from home kinda hard to do without network,Online status has never shown any issue but others around here have said you have stated there has been issues so what’s going on?! Help please.
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Matt Fothers
(@MattFothers) reported
@SkySports Swear sky sports are Jack biggest fan literally tweet over and over about him, god help sky sports I'd city don't win everything this year
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Stevo
(@Stevo_j) reported
@SkyKaveh We're just on the phone now to @SkyHelpTeam to cut our @SkySports and TV package. Sick of this shite being rammed down our throats daily while the coverage of, and commentary on a few other clubs is nauseatingly arse-kissing.
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#KroenkeOut
(@BlockyBalboa79) reported
@SkySports *Jack Grealish felt that if he had turned down the MONEY Manchester City offered he would have regretted it forever....there, fixed it