Sky outages and service status in Hengoed, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 2 outage signals in the last 24 hours around Hengoed, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Apr 24, 4:22 AM GMT+1.
- Internet (58%)
- Wi-fi (27%)
- TV (8%)
- E-mail (4%)
- Total Blackout (4%)
The latest reports from users having issues in Hengoed come from postal codes CF82 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at Sky
Sky is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hengoed, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Hengoed, Tredegar, Newport, Cwmbran, Caerphilly, Blackwood, New Tredegar, Treharris, Pontypridd, Tonypandy, Merthyr Tydfil, Mountain Ash, Pontyclun, and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Internet | 3 hours ago |
|
Hengoed
|
Internet | 11 hours ago |
|
Cardiff
|
Total Blackout | 3 days ago |
|
Cardiff
|
Wi-fi | 3 days ago |
|
Hengoed
|
4 days ago | |
|
Cardiff
|
Internet | 4 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Geraint Roberts (@Gezzyroberts) reported from Panteg, Wales@SkyHelpTeam hi, I'm looking for a customer service number, could you please send me one. Thanks
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John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales@KleeJohn @SkyUK And ever thus it has been. Pretty poor service.
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Captain Giant (@Captain_P_Giant) reported from Pengam, WalesInternet has been down for 3 hours 37... not sure whats going on either :( @SkyHelpTeam
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kip (@kiplin1995) reported from Llanharry, Wales@SkyHelpTeam fibre down in Pontyclun, South Wales by any chance? #SkyDown
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Tania Davies (@TanJanDav) reported from Cardiff, Wales@SkyHelpTeam They cut me off after they send a text!!! So frustrating. I am calling the published customer service number!!! I have tried all suggested directives in the website I just need help from a human !!
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Henry Field Assoc CIPD (@henryf2409) reported from Cardiff, WalesHelped my nan sort her @SkyUK bill today. really helpful service happy with the outcome... But she's in her 70s and has been allowed to have her bills increase to between 130-160 per month for over 2 years... Surely Safeguarding volunerable customers should stop that happening!?
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✈TheConcordeSpiritPsychicMedium✈ (@JamesHenryEades) reported from Pencoed, Wales@SkyHelpTeam my broadband is super slow!! I’m paying for sky ultra fast I’m only getting 33.3 Mb per second 😤 I was getting over 100!!
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Shane (@gingio) reported from Cardiff, Wales@SkyHelpTeam hi, I’m not happy that I’ve had numerous conversations with your team about returning my router and despite them confirming you received it back you’re now charging me. Please help.
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Andrew Newman 🏴 (@andyn63) reported from Cardiff, Wales@SkyHelpTeam Hi sky. Our internet is not working and neither is it working for several of my neighbours. Any news on what’s going on? Thanks. CF5 6XR. 👍🏼
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Neil (@neil_roberts_) reported from Cardiff, WalesSky Broadband is shite @SkyHelpTeam I have ultrafast plus and yet download speeds are way below what you say, streaming is slow and the wifi doesn’t reach every room. Talking to someone about it is a 45 minute wait. What’s the point? Useless
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Steven Pither (@StevePither) reported from Treorchy, Wales@SkyHelpTeam It said there was an issue earlier, but now no issue, but still no service?
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Steven Pither (@StevePither) reported from Treorchy, Wales@SkyHelpTeam can you please confirm if theres an issue with broadband in my area or its specific to my house if I give post code?. It's been on and off all afternoon..
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Barry Webster (@BarryWebster79) reported from Pontypridd, Wales@SkyHelpTeam yet another Broadband outage. Any update on when it’s likely to be fixed?? You say Cardiff and the South West, but the problem seems to be the whole of South Wales not just Cardiff
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Louise Watkins (@besley1976) reported from Cefn-coed-y-cymmer, Wales@SkyHelpTeam really disappointed with the worse service ever no one can help me on the phone such a disappointment
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James Moss (@UKEmpLawyer) reported from Newport, Wales@waxperfect @SkyHelpTeam When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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James Moss (@UKEmpLawyer) reported from Newport, Wales@SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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Eddy 🏴 (@ChrisEddy_7) reported from Pontnewydd, WalesNo televised #IPL today then @SkySports @KaceyEdwards91 time to cancel the sky sports subscription 👀
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🏴Claire🏴 (@Dimclem_) reported from Cardiff, Wales@SkyHelpTeam can you tell me why the Apple TV app is not working?
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Alun Thomas (@alunT) reported from Cardiff, Wales@SkyHelpTeam How can you not provide 24 hours support? There is obviously a national #sky crisis #skydown
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Ben Price (@benprice84) reported from Penmaen, Wales@SkySports Graeme Souness is an awful pundit, why do you still employ him? The obvious vendetta he has against Paul Pogba is bordering on ridiculous now
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Eugenio Chelsea ⭐️⭐️ #BlueCoOut (@grennelroadblue) reported@LDNFootbalI @SkySports They should be discussing plans to put the club on the market. It’s done, they will never regain the trust of the fans best to go now..#BlueCoOut
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In Moyes we trust 🇭🇺 🇭🇺 🇭🇺 🇭🇺 (@TillTomorow) reported@jammierooroo @SkyUK Sounds like they are having your pants down too!! I’d get yours cancelled as well as hers!!!
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Gozie (@Blackjesus077) reported@LDNFootbalI @SkySports If they wish too thats their business I already known we’re doomed.But it pains I never believe we’ll ever go awful towards the ending of the season after a good season we started it actually pains 💔💔💔
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Mr H (@Cardinologistuk) reported@nationaltrust tried to inform your bereavement team about a death and cancel account, and your trying to get MY bank account to pay for rest of years membership when the account holders died. WTF take leaf out of @SkyUK team on how to handle things. Yours is a total **** show.
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Upside Mum (@sallycinnamon99) reportedSo it turns out that One Touch Switch and continuing you service until new service is active doesn’t mean anything to @SkyUK No broadband for two days, despite having paid for it as well.
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koridjofoot (@koridjofoot) reported@SkySports Tough blow for Lamine Yamal, season over at the worst time. FIFA World Cup on the horizon, but at his age, do you rush him back?
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Francis Junior (@Francis79953203) reported@LDNFootbalI @SkySports The problem is if they sack him, will they make the right choice by bringing in a better one?
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Lee Manton (Λη Μαντον) (@mantonl) reported@tina0402x @SkyUK VirginMedia are good when you’re a new customer, I’ve been with them since they took over NTL but once your contract is up, that’s when it turns into a nightmare. They don’t give a toss about existing customers. Every renewal is a fight & their offshore teams are useless.
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Caroline (@Carolin73927687) reported@jammierooroo @SkyUK I’ve been without broadband for 3 weeks and no closer to getting it turned on. Can’t speak to anyone unless you threaten to cancel @SkyUK the worst service and if I could I’d leave. If it’s not sorted soon I will be
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Jammie Restore (@jammierooroo) reportedReally not happy with @SkyUK They called my elderly MIL today, a vulnerable woman who only lost her husband to months ago, and harangued her into a 24 month contract at £170 per month!!! She was crying as she came off the call and is so upset and distressed that she has called me for help. I have the same package that she’s been offered and I pay £110 a month, so they are clearly just ripping off the elderly!! Absolutely disgusting. Can’t call them as I am not with her for authorisation until Monday, but they will be hearing from me then!