Sky outages and service status in Hengoed, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 1 outage signal in the last 24 hours around Hengoed, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received May 18, 1:59 PM GMT+1.
- Internet (59%)
- Wi-fi (18%)
- E-mail (14%)
- Total Blackout (5%)
- TV (5%)
The latest reports from users having issues in Hengoed come from postal codes CF82 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at Sky
Sky is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hengoed, Wales
The most recent Sky outage reports came from the following cities: Hengoed, Bargoed, Ferndale, Cardiff, Newport, Blackwood, Tredegar, Cwmbran, Caerphilly, New Tredegar, Treharris, Pontypridd, and Tonypandy.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed
|
Internet | 9 hours ago |
|
Bargoed
|
TV | 1 day ago |
|
Ferndale
|
Internet | 2 days ago |
|
Cardiff
|
Wi-fi | 3 days ago |
|
Newport
|
Internet | 4 days ago |
|
Cardiff
|
Internet | 6 days ago |
Nearby cities with recent reports
Community Discussion
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Sky Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Peter Robey (@peterrobey) reported from Risca, Wales@SkyHelpTeam Help needed please, Sky customer is shocking! I was promised a call from Sky technical support tonight at 7pm - no call! Very disappointed! Still no Broadband since installation of new Ultrafast 1. Just disgraceful!
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James (@jamestuck) reported from Cardiff, Wales@SkyHelpTeam apparently you’ve cancelled my mobile phone swap because I didn’t send my old phone back in the packaging you never sent me. It sure what more I can do because getting in touch with you is like trying to unravel the mystery of how the universe started. #helpme
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James (@jamestuck) reported from Cardiff, Wales@SkyHelpTeam This is no help at all. I need to actually speak to someone but you don’t allow me. Ultimately the process to return my old device was not followed by Sky so never happened.
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🏴 Doodlebug BSc 🏴 (@daviddoodlebug) reported from Llantrisant, Wales@SkyHelpTeam Openreach say I has fttp. Your system says no. Why? I want to pay you more!!! Several emails and calls and not resolved. Last one to my wife was rude + condescending. Not happy. Due for renewal soon. If you want my business get it sorted.
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Emma 🏳️🌈🏳️⚧️🖤🇪🇺🏴 (@EmmaLouiseTho13) reported from Mountain Ash, Wales@SkyHelpTeam what exactly am I paying for? Our broadband has been down since 3pm... This is ridiculous 😒
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Andrew Newman 🏴 (@andyn63) reported from Cardiff, Wales@SkyHelpTeam Hi sky. Our internet is not working and neither is it working for several of my neighbours. Any news on what’s going on? Thanks. CF5 6XR. 👍🏼
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Neil (@neil_roberts_) reported from Cardiff, WalesSky Broadband is shite @SkyHelpTeam I have ultrafast plus and yet download speeds are way below what you say, streaming is slow and the wifi doesn’t reach every room. Talking to someone about it is a 45 minute wait. What’s the point? Useless
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Alun Thomas (@alunT) reported from Cardiff, WalesIt has been down for over 12 hours now @SkyHelpTeam when should i expect my broadband, security, ring doorbell and Sky Q box to be up and working? #skydown #skybroadband
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jason fenard (@jason_fenard) reported from Cardiff, WalesAnyone else in the Cardiff area having @SkyUK internet problems? We have had no internet connection since yesterday. Some online sources reporting widespread outage but Nothing official on Sky site that I can find?
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Mikey Roberts 🏴 (@mikeyroberts81) reported from Cardiff, WalesHey @SkyHelpTeam any chance you can stop slowing down my broadband? I know what the trick it, to make me upgrade to a 'faster service'. What I'll do instead is find a better provider.
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Kathryn Foot 🏴 (@KathrynFoot) reported from Llantwit Fardre, Wales@SkyHelpTeam not impressed - called to recontract. Was made a decent offer but told I have to pay a £20 admin fee for the privilege of entering into another 18 month contract with you. Been with you for 21 years. Time to cancel?
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Kevin D 🏴🍺🏒🏳️🌈 (@kev_Cymru) reported from Cardiff, Wales@ChristianFish3 @SkyHelpTeam Mine is down. In city centre
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Louis Moore (@mrlouismoore) reported from Bargoed, Wales@craigreddy @SkyUK One of the boys suggested it to me, pal. Never thought of going with them but he said he’s never had a problem and signal has never dropped. Get a £70 reward voucher as well apparently!
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Henry Field Assoc CIPD (@henryf2409) reported from Cardiff, WalesHelped my nan sort her @SkyUK bill today. really helpful service happy with the outcome... But she's in her 70s and has been allowed to have her bills increase to between 130-160 per month for over 2 years... Surely Safeguarding volunerable customers should stop that happening!?
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Sam Rees (@SamReesCS) reported from Newport, Wales@SkyHelpTeam really disappointing customer care lately from Sky. Seems as when you’ve transferred call centres abroad, the level of care, support and knowledge has dropped significantly. Call for one simple account change and the guys amends all my packages to curate the deal he
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Stacey Worboys (@StaceyWorboys) reported from Pontypridd, Wales@SkyHelpTeam is there issues with using the SkyGo app on iPhone? I’ve been unable to use it for a few weeks now. Doesn’t do anything when I try to watch something, just black screen with loading cog.
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✈TheConcordeSpiritPsychicMedium✈ (@JamesHenryEades) reported from Pencoed, Wales@SkyHelpTeam my broadband is super slow!! I’m paying for sky ultra fast I’m only getting 33.3 Mb per second 😤 I was getting over 100!!
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kip (@kiplin1995) reported from Llanharry, Wales@SkyHelpTeam fibre down in Pontyclun, South Wales by any chance? #SkyDown
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Ross Pearce (@MRosspearce) reported from Cardiff, Wales@SkyHelpTeam Hello, I just want to register a problem with my Sky Q box. It is noisy and needs regular re booting.Also the connection with the mini box is unreliable. I would like an engineer to call but don’t want that to happen during the Covid pandemic.
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Daz Llewellyn (@xWeLsH_DaZzLeRx) reported from Pontypridd, Wales@chrismuzza @SkyHelpTeam Here with you Chris. Sat down for movie night and my screen started buffering and lost connection. Contacted @Pornhub but it's not them. It's my Internet. I need to know if the plumber had fixed the shower for his sister!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Kelly (@SparksK21) reported@SkySportsBoxing @SkySports No one wants to see that again, very uncomfortable beat down and this one could well be worse.
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irene griffiths (@irene_griffiths) reported@GaryWil48929949 @SkySports They won’t say anything about that because it will show brought in a bad light, you must remember little old Southampton who never said boo to a goose, apparently did the nasty deed. We’re now the scum of the earth and it’s not even been proven we did anything
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Barbara Mitchell (@Oo_2_Oo_2_b) reported@KildareGunner @SkySports Why, why, why do they have them commentating on our games! They’re terrible pundits at the best of times.
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- (@OB1473829) reported@AFC_Gooner_Mark @Goonerlad83 @SkySports I’ve never once in my adult life been asked what my GCSE results were and I’m doing pretty well.
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Carl Edwards (@carl_edwards85) reported@AFC_Gooner_Mark @SoloSion1909 @SkySports I will never understand why grown adults use words like this. The intelligence levels must be so low
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Julie Trudgill (@julie_trudgill) reported@RobGemmell1 @SkySports That was ludicrous. I have never seen a player interviewed during a game!
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Danielle C (@Dani1987C) reported@Izzywatsonwo @iRuntheshow1 @SkySports Maybe it would be different if St Mirren never had a perfectly good goal against you chopped off or Shankland’s one against Rangers was chopped off. Poor wee Hearts though. Btw there was **** all wrong with our penalty on Wednesday.
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John Young (@johnbuzzroll) reported@RobGemmell1 @SkySports What idiot at @SkySports thought that was a good idea? I’m absolutely sick of this pathetic Americanisation of football!
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Sire (@manlike_Ovie) reported@ZaidBalll @SkySports What is the need of contacting Nottingham Forest when the did has already been done. I hope these VAR errors will be reduced in the coming season. It’s one too many, this is why VAR was introduce but there’s still a lot of errors.
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ReneeB (@GoldingsRenee) reported@thanos876 The AD21 case had a huge support from F1 higher ups i.e The Ecclestone, Todt Et al. Ecclestone boldly said in his Skysports interview on 13/12/21 that "They thought Lewis would leave the sport after winning his 6th title", he also said Lewis will NEVER win the 8th title