Sky

Sky Outage Report in Hengoed, Caerphilly County Borough, Wales

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Hengoed come from postal codes CF82.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Hengoed, Caerphilly County Borough, Wales 12/15/2025 10:35

December 15: Problems at Sky

Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Hengoed, Caerphilly County Borough, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Pontyclun, Porth, Newport, Tonypandy, Caerphilly, Treorchy, Blackwood, Abertillery, Cwmbran, Hengoed, Pontypridd, Bargoed, Cefn-coed-y-cymmer and Merthyr Tydfil.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff TV
United KingdomPontyclun Internet
United KingdomPorth Internet
United KingdomNewport Total Blackout
United KingdomCardiff Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • TravelCraig Craig Barlow (@TravelCraig) reported from Merthyr Tydfil, Wales

    @SkyHelpTeam Apparently, it's not a service you offer as you have told me in various DM.

  • LewisYDavies Lewis Davies (@LewisYDavies) reported from Caerphilly, Wales

    Gary is completely spot on. If the highest level of this country has issues with racism, homophobia and xenophobia then lower down the spectrum and into football it is seen as ok. Embarrassing that @DavidJonesSky & @SkySports don’t share the same view on these issues.

  • kayleighj_11 Kayleigh Johnson♡✨ (@kayleighj_11) reported from Newport, Wales

    I am sick to death of @SkyHelpTeam now I need my internet connected or i am leaving!! Each time i ring im promised the order recovery team are due to call me and gues what ... no1 rings me!! Absolutely disgusting service from them!! 🤬

  • Griffter1927 Griffter (@Griffter1927) reported from Cardiff, Wales

    @SkySportsBoxing @SkySports Tony Bellews commentary and bias is awful. Get rid. @EddieHearn

  • Dognz ChristianHyde_2 (@Dognz) reported from Abercarn, Wales

    @SkyHelpTeam why am I receiving emails from you with regards to " Important changes to your Sky subscription" when I've not been a customer of yours for over 3 years, think you need to check your GDPR #compensation

  • samcardifflife Samantha (@samcardifflife) reported from Cardiff, Wales

    @SaffiliciousBlu @SkyUK @SkyHelpTeam I couldn’t wait to cut ties with them! They are awful! I will never go back to using them.

  • Colesy58 Adrian Coles (@Colesy58) reported from Cardiff, Wales

    Very poor from @SkySports , very good from @GNev2 #RacismStillAlive

  • hannahughes Hannah Hughes (@hannahughes) reported from Cardiff, Wales

    @SkySports Graham Souness’ Mic has feedback and the faint high pitch ring is driving me mad. Pls fix xxx

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Pontnewydd, Wales

    @SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44

  • Villa19UTV ✨ANDREW✨ 🏴󠁧󠁢󠁷󠁬󠁳󠁿💜💙🦁 (@Villa19UTV) reported from Rhymney, Wales

    @avfcalun @SkySportsPL @SkyFootball @SkySports @AVFCOfficial Yep wouldn’t of been all that bad even if it was 12pm kick off but 4.30 wat a horrible time 😏

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Llanyrafon, Wales

    Shaun Goater is absolutely terrible as an analyst/commentator @SkySportsNews @SkySports 🙈🙈🙈

  • P__TheLetter Stu (@P__TheLetter) reported from Bargoed, Wales

    @SkyHelpTeam Trying to claim a refer a friend reward for my mother. Been told she’d have it several times, hasn’t arrived. Spent 2 hours on your messenger chat to now be told it will take another 15 days! 0/10 for customer service, really awful.

  • jobrad69 Jo Bradford-Cummins (@jobrad69) reported from Panteg, Wales

    @SkyUK convinced because I am trying to cancel boxsets I am being kept on hold - half hour now and counting. I don’t appreciate being messed around. If I was adding package on you’d be quick!!

  • wingnut1927 Mark Letman (@wingnut1927) reported from Cardiff, Wales

    @elltell91 @SkyFootball @SkySports He wears a magic hat! Different level mate. His goal wasn’t bad either!

  • bert33uk bert33uk (@bert33uk) reported from Cardiff, Wales

    @GNev2 @SkySportsNews @SkySportsPL @ToniRuediger @WezTucker Well at last @SkySports & @SkySportsDavid hav grown a pair & issued a statement. Yes Jonesy u did shut nev down & hope sky don’t start acting like @BBC like sweeping stuff under the carpet u have a duty 2 yr Audience😬

  • AbbeyGullick Abbey Gullick (@AbbeyGullick) reported from Panteg, Wales

    @SkyHelpTeam disgusting service for a brand new customer! For the money they charge it’s an absolute disgrace! 🤯

  • P__TheLetter Stu (@P__TheLetter) reported from Bargoed, Wales

    Trying to claim a reward off @SkyTV 😡 @SkyHelpTeam Why is it so difficult to communicate with your messaging service!! I’m sick of tired and waiting now. Your customer service is awful!

  • watto_77 Christian (@watto_77) reported from Newport, Wales

    @SkySports please can you stop the idiot Don Goodman from commenting on WBA games, an ex player who hates WBA

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Pontnewydd, Wales

    @SkyHelpTeam Been there done that several times. No help.

  • TravelCraig Craig Barlow (@TravelCraig) reported from Merthyr Tydfil, Wales

    Trying to get @SkyUK @SkyHelpTeam to help with an existing complaint is impossible.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • sy_b Simon Bates (@sy_b) reported

    @SkyHelpTeam Yeah but putting stuff on twitter or when you check the service is not informing your customers is it? Try sending emails or text messages as not everyone is on here.

  • Only1_Deano Dean Armstrong (@Only1_Deano) reported

    @SkySports Shouldn’t even have cameras never mind VAR

  • mickclark6441 mickclark6441 (@mickclark6441) reported

    @UnitedsUpdate @SkySports Never quarantined.. Will miss game

  • dearestdazai elsiee 🖤 (@dearestdazai) reported

    @jjcwlvw @SkyUK mine also, been doing it for weeks now. they never solve the issue!!

  • paulmichaelmorg paul (@paulmichaelmorg) reported

    @Reddmanx @SkySports who said that? that's up to social media to sort that out ... if you wish it never existed then its easily fixed ... log off or delete

  • LukahhOG Bold Lukah VM (@LukahhOG) reported

    @VexyBroOfficial @SkyHelpTeam Damn bro that is even more ******

  • ashleybassett99 Ash Bassett (@ashleybassett99) reported

    @Luckysammyg @SkyHelpTeam Same here. It's dropping all over the shop but your help team say there is no issue and that my router hasn't stopped even know I'm looking right at it and can see it's rebooted

  • Luckysammyg Sam Goodwin (@Luckysammyg) reported

    @SkyHelpTeam since the outage last week, our internet keeps dropping out many times throughout the day. It never did before. I’ve reset the box, but it’s still dropping a LOT…anything else I can do?

  • RobboWozGod James Mills (@RobboWozGod) reported

    @jon_borge @SkySports More incompetent officials is not the answer. Look at the 2 clowns that stand behind the goals in European games and offer **** all.

  • eiffel_71 Jess 💙 (@eiffel_71) reported from Gosport, England

    @Gian180381 @SkySports I never claimed WSL viewing figures approached PL ones. You said "no one". 800,000 isn't 0.