Sky outages and service status in Hengoed, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 1 outage signal in the last 24 hours around Hengoed, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received May 12, 12:56 PM GMT+1.
- Internet (58%)
- Wi-fi (21%)
- E-mail (13%)
- Total Blackout (4%)
- TV (4%)
The latest reports from users having issues in Hengoed come from postal codes CF82 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 12: Problems at Sky
Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hengoed, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Newport, Blackwood, Hengoed, Ferndale, Tredegar, Cwmbran, Caerphilly, New Tredegar, Treharris, Pontypridd, and Tonypandy.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Internet | 4 hours ago |
|
Cardiff
|
Wi-fi | 1 day ago |
|
Cardiff
|
6 days ago | |
|
Newport
|
Internet | 9 days ago |
|
Cardiff
|
Wi-fi | 9 days ago |
|
Blackwood
|
Internet | 12 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Paul Blunsdon (@R18LUN) reported from Abergavenny, Wales@SkyHelpTeam How about you tell me when then? I've missed out on the the last 3 months.. Are you telling me that you haven't got anyone within your organisation with the knowhow to fix a bug in your app?
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales@SkyHelpTeam guys do you have a telephone number where I can speak to someone? Your automated service just keeps going around in a circle & repeating its self.
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James Moss (@UKEmpLawyer) reported from Newport, Wales@breezymate @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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Mikey Roberts 🏴 (@mikeyroberts81) reported from Cardiff, Wales@PollyJames @SkyHelpTeam I live in Cardiff but my Internet seems to be fine, but dad who lives a mile down the road says his isn't working. Hopefully will be fixed soon.
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Kathryn Foot 🏴 (@KathrynFoot) reported from Llantwit Fardre, Wales@SkyHelpTeam not impressed - called to recontract. Was made a decent offer but told I have to pay a £20 admin fee for the privilege of entering into another 18 month contract with you. Been with you for 21 years. Time to cancel?
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Brother Biscuit (@ThomasBroad1) reported from Cardiff, Wales@jacobwyn29 @SkySports @premierleague Photo fix
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David Goddard 🏴 (@DaioGoddard) reported from Treharris, Wales@Burgy_Tog @SkySports If it was the foot sweep that put him down then he should be able to beat the count. Always takes the easy way out Molina
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🏴Claire🏴 (@Dimclem_) reported from Cardiff, Wales@SkyHelpTeam it is not even 14 days since I joined Sky and my Q box has to be replaced. Do you think this is acceptable? I look forward to hearing how you intend to compensate me for the inconvenience and poor ‘service’.
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Andrew Newman 🏴 (@andyn63) reported from Cardiff, Wales@SkyHelpTeam Hi sky. Our internet is not working and neither is it working for several of my neighbours. Any news on what’s going on? Thanks. CF5 6XR. 👍🏼
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Kevin D 🏴🍺🏒🏳️🌈 (@kev_Cymru) reported from Cardiff, Wales@SkyHelpTeam broadband is down, is there an outage in the Cardiff area ? #cardiff #skybroadband
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Tania Davies (@TanJanDav) reported from Cardiff, Wales@SkyHelpTeam They cut me off after they send a text!!! So frustrating. I am calling the published customer service number!!! I have tried all suggested directives in the website I just need help from a human !!
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James (@jamestuck) reported from Cardiff, Wales@SkyHelpTeam This is no help at all. I need to actually speak to someone but you don’t allow me. Ultimately the process to return my old device was not followed by Sky so never happened.
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Colmitchell🏴 (@Colmitchell1) reported from Tylorstown, Wales@SkyHelpTeam my landline and broadband are not working again, I’ve tried to call and been on hold for 45 mins. It has not been working probably since Xmas
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Sam Rees (@SamReesCS) reported from Newport, Wales@SkyHelpTeam really disappointing customer care lately from Sky. Seems as when you’ve transferred call centres abroad, the level of care, support and knowledge has dropped significantly. Call for one simple account change and the guys amends all my packages to curate the deal he
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David Goddard 🏴 (@DaioGoddard) reported from Treharris, Wales@SkySports Why are people hiring social media companies and wtf is wrong with saying ‘are you ready’ ffs
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suzanna thomas (@suzannathomas) reported from Cardiff, Wales@SkyHelpTeam can you please tell me why it is so hard for you to send a router out so it arrives before the installers. 3 weeks since we upgraded and bt arrive this morning our router not till this afternoon. Cant do the proper checks. Shocking service for the price we pay.
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Matt Addicott (@mattaddicott) reported from Mountain Ash, Wales@SkyHelpTeam broadband down CF45 South Wales ?
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Tim Learmonth (@t1mlea) reported from Tylorstown, WalesI swear we need to change ISP and TV providers. Nearly all of our channels don't get signal all of a sudden and the apparently 30Mbps Internet keeps cutting out. Doing my head in now @SkyUK
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✈TheConcordeSpiritPsychicMedium✈ (@JamesHenryEades) reported from Pencoed, Wales@SkyHelpTeam my broadband is super slow!! I’m paying for sky ultra fast I’m only getting 33.3 Mb per second 😤 I was getting over 100!!
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Sarah Harvey (@sarahtattoo13) reported from Abertridwr, Wales@SkyUK Hi, I upgraded and activated my free year of discovery+ but everytime I try to use it on my box its says I need to upgrade? Can you help please? 🙏🏼🙏🏼
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jess (@jesssbristow) reportedIs SNL UK broken for anyone else? @SkyUK
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⚫⚪⚫⭐Bonkers Dog ↙️ (@ASViking) reported@Lee_2677 @CRVisuals_ Every player is up for sale, mostly engineered by Skysports. They don't like 'slow news days'
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Scott Jefferies (@SctJ2023) reported@andybullyuk @SkySports @Boro Tailed off at the bottom when he joined & pretty much already relegated in January but the managers the issue. Righto buddy.
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Col (@Col00156481) reported@ianscott0708 @SkySports Never. Not even half time
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jeanluc nsa (@NsanzaberaJeanl) reported@justcfc @SkyKaveh @SkySports One of the problem is people saying such bullshits but biggest is owners believing it. Chelsea winning is not related to buying Deadwoods like Garnacho Mudryk and Gittens Delap…. The problem is stupid decision makers and advisers
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Sherlock (@TheForceFed) reported@SkySports, please **** off with this HT interview ****. Nobody wants it or needs it.
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AlwaysTired 🌱 (@MatthewFranks10) reported@SkySports petition to allow us the ability to turn off your dog **** bias commentary please?
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Kakaroto (@KakarotOnSol) reported@theMadridZone @SkySports Anything else would be stupid af
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Mark Rudden (@mr8462) reported@SkySportsPL @SkySports why do you persist with @DanielSturridge as a pundit? Probably the worst pundit ever, full of glib nonsensical words that probably make sense in his own head but don’t really mean anything when he says them out loud
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Dominictb1983 (@dominictb1983) reported@SkySports You biggest problem when you speak of goals Mbappe has scored is,u make it seem like Resl Nadrid FC was formed to celebrate Killian Mbappe Pinchinchis...his goals don't matter at all if we don't win the CL,Laliga etc. To hell with Mbappe