Sky

Sky Outage Report in Hengoed, Caerphilly County Borough, Wales

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Hengoed come from postal codes CF82.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Hengoed, Caerphilly County Borough, Wales 11/20/2025 14:25

November 20: Problems at Sky

Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Hengoed, Caerphilly County Borough, Wales

The most recent Sky outage reports came from the following cities: Caerphilly, Cardiff, Merthyr Tydfil, Aberdare, Newport, Treharris, Hengoed, Treorchy, Pontypridd, Ferndale, Blackwood, Tonypandy, Mountain Ash, Porth and Tredegar.

Loading map, please wait...
City Problem Type Report Time
United KingdomCaerphilly Internet
United KingdomCaerphilly Internet
United KingdomCardiff Internet
United KingdomMerthyr Tydfil Internet
United KingdomCardiff Wi-fi
United KingdomCardiff E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • samcardifflife Samantha (@samcardifflife) reported from Cardiff, Wales

    @SaffiliciousBlu @SkyUK @SkyHelpTeam I couldn’t wait to cut ties with them! They are awful! I will never go back to using them.

  • TravelCraig Craig Barlow (@TravelCraig) reported from Merthyr Tydfil, Wales

    @SkyHelpTeam Apparently, it's not a service you offer as you have told me in various DM.

  • watto_77 Christian (@watto_77) reported from Newport, Wales

    @SkySports please can you stop the idiot Don Goodman from commenting on WBA games, an ex player who hates WBA

  • P__TheLetter Stu (@P__TheLetter) reported from Bargoed, Wales

    Trying to claim a reward off @SkyTV 😡 @SkyHelpTeam Why is it so difficult to communicate with your messaging service!! I’m sick of tired and waiting now. Your customer service is awful!

  • TravelCraig Craig Barlow (@TravelCraig) reported from Merthyr Tydfil, Wales

    Trying to get @SkyUK @SkyHelpTeam to help with an existing complaint is impossible.

  • LRG0808 Leah Griffiths (@LRG0808) reported from Church Village, Wales

    Yet again @SkyHelpTeam sky broadband is down AGAIN!!!! I wonder why I bother paying the monthly fee!! I use more of@my mobile data when at home these days 😡😡

  • bert33uk bert33uk (@bert33uk) reported from Cardiff, Wales

    @GNev2 @SkySportsNews @SkySportsPL @ToniRuediger @WezTucker Well at last @SkySports & @SkySportsDavid hav grown a pair & issued a statement. Yes Jonesy u did shut nev down & hope sky don’t start acting like @BBC like sweeping stuff under the carpet u have a duty 2 yr Audience😬

  • LewisYDavies Lewis Davies (@LewisYDavies) reported from Caerphilly, Wales

    Gary is completely spot on. If the highest level of this country has issues with racism, homophobia and xenophobia then lower down the spectrum and into football it is seen as ok. Embarrassing that @DavidJonesSky & @SkySports don’t share the same view on these issues.

  • Villa19UTV ✨ANDREW✨ 🏴󠁧󠁢󠁷󠁬󠁳󠁿💜💙🦁 (@Villa19UTV) reported from Rhymney, Wales

    @avfcalun @SkySportsPL @SkyFootball @SkySports @AVFCOfficial Yep wouldn’t of been all that bad even if it was 12pm kick off but 4.30 wat a horrible time 😏

  • wingnut1927 Mark Letman (@wingnut1927) reported from Cardiff, Wales

    @elltell91 @SkyFootball @SkySports He wears a magic hat! Different level mate. His goal wasn’t bad either!

  • Griffter1927 Griffter (@Griffter1927) reported from Cardiff, Wales

    @SkySportsBoxing @SkySports Tony Bellews commentary and bias is awful. Get rid. @EddieHearn

  • Colesy58 Adrian Coles (@Colesy58) reported from Cardiff, Wales

    Very poor from @SkySports , very good from @GNev2 #RacismStillAlive

  • Dognz ChristianHyde_2 (@Dognz) reported from Abercarn, Wales

    @SkyHelpTeam why am I receiving emails from you with regards to " Important changes to your Sky subscription" when I've not been a customer of yours for over 3 years, think you need to check your GDPR #compensation

  • P__TheLetter Stu (@P__TheLetter) reported from Bargoed, Wales

    @SkyHelpTeam Trying to claim a refer a friend reward for my mother. Been told she’d have it several times, hasn’t arrived. Spent 2 hours on your messenger chat to now be told it will take another 15 days! 0/10 for customer service, really awful.

  • robertm72589070 🎯🎯robert morgan (@robertm72589070) reported from Abertridwr, Wales

    @BBC and @SkyUK Your vile and bias attack on Jeremy Corbyn and the @UKLabour. Will come bk to bite you on your arse. I'm not going to pay your licence fee anymore for your spewing of lies. And I'm going to cancel my subscription to the other bias shit. Good day

  • AbbeyGullick Abbey Gullick (@AbbeyGullick) reported from Panteg, Wales

    @SkyHelpTeam disgusting service for a brand new customer! For the money they charge it’s an absolute disgrace! 🤯

  • dafyddlewis82 Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales

    @SkyHelpTeam need your help asap I've already sent a dm

  • kayleighj_11 Kayleigh Johnson♡✨ (@kayleighj_11) reported from Newport, Wales

    I am sick to death of @SkyHelpTeam now I need my internet connected or i am leaving!! Each time i ring im promised the order recovery team are due to call me and gues what ... no1 rings me!! Absolutely disgusting service from them!! 🤬

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Llanyrafon, Wales

    Shaun Goater is absolutely terrible as an analyst/commentator @SkySportsNews @SkySports 🙈🙈🙈

  • thisisjmx James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Cardiff, Wales

    Hey @TheCW it's really bad of U to not let @SkyUK have the rights to show @CWBatwoman in the UK. + No other broadcaster seems to have it. It'll screw up #CrisisOnInfiniteEarths. Money over viewers...

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • northernoutlaw locallad (@northernoutlaw) reported

    @MrRAWhite @King_Kevs_Rant @SkySports Women have it bad accross the whole of the islamic world and beyond even in this country where they cant move about safely without fear And young girls beeing groomed by people they should be able to trust So just stop ya crap and just accept it

  • groupsych Chris Rose (@groupsych) reported

    @SkyHelpTeam Yesterday saw the 5th person NOT calling me back as promised. Beginning to think it must be part of their training - James, someone who's name I didn't catch, the Network Team,Ursula and Jordan all assured me that of course they would ring back. @MoneyTelegraph

  • Jonsibear18 jonsi (@Jonsibear18) reported

    @Carl30691554 @SkySports With that tackle mate you need to ask her that question! Should hang her head in shame!

  • fishbulb18 Phil® (@fishbulb18) reported

    @TheMacabreGamer @GadgetsBoy @SkyUK So they can try selling an entirely unnecessary TV (SkyGlass) with the service. Once this launch bombs, they’ll do the little IPTV set top box I’m sure.

  • SnufflebeanYarn Laurelin (@SnufflebeanYarn) reported

    @SkyHelpTeam No thanks, it’s clearly that app that’s broken, I’ve rebooted the rooter multiple times, the app no longer has the ability to access the local network so can’t speak to the router. Even previous tweets mention you know there’s a problem so please don’t fob me off.

  • HeidiTaylor86 🏳️‍🌈 Heidi 🏳️‍🌈 (@HeidiTaylor86) reported

    @SkyHelpTeam Still waiting on that fix 🙄🙄🙄

  • jjSuhaib Carlo (@jjSuhaib) reported

    @BecauseICan2408 @d_atuma @SkySports You can't say no to your notional team you idiot.

  • vadoseflame Nathan©️ (@vadoseflame) reported

    @ScottElliott10 @AdamW48812662 @SkyHelpTeam I’m speaking of it because I have FTTP with BT.. and it’s never dropped or any speed decrease. Also SOIP won’t be affected by bad weather like a dish.

  • KelsyKaren Kelsy Karen (@KelsyKaren) reported

    @SkyHelpTeam @NoCoolUserName Also having the same problem since the automated advert started. Have uninstalled and reinstalled multiple times but seems to freeze after the advert.

  • FFBaz Barry Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@FFBaz) reported

    @SkyHelpTeam Getting constant disconnections despite it saying there are no issues in the area, can you help?