Sky outages and service status in Hengoed, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 14 outage signals in the last 24 hours around Hengoed, including 14 direct reports.
- The most common problems reported in this area mention Internet, TV, and Phone.
- The most recent signal from this area was received Aug 14, 6:54 PM GMT+1.
- Internet (31%)
- TV (31%)
- Phone (28%)
- Total Blackout (5%)
- Wi-fi (5%)
The latest reports from users having issues in Hengoed come from postal codes CF82 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Sky
Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hengoed, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Newport, Tonypandy, Merthyr Tydfil, Pontypool, Caerphilly, Bargoed, Treharris, Mountain Ash, Porth, Blackwood, Hengoed, Cwmbran, Pontypridd, and Treorchy.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
TV | 60 minutes ago |
|
Newport
|
TV | 21 hours ago |
|
Tonypandy
|
Phone | 22 hours ago |
|
Cardiff
|
Internet | 23 hours ago |
|
Newport
|
Phone | 23 hours ago |
|
Merthyr Tydfil
|
Phone | 23 hours ago |
Nearby cities with recent reports
8 recent signals
3 recent signals
3 recent signals
3 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Tania Davies (@TanJanDav) reported from Cardiff, Wales@SkyHelpTeam Good morning, I have been having issues with my broadband for 3 weeks. Randomly my devices will not connect to the internet. The amber face appears as well as flashing on occasion . Seems to happen on a weekend and in the Evening? Can you help? Thanks
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kevinpurse (@kevinpurse) reported from Cardiff, Wales@SkyHelpTeam I'm having trouble with my Internet connection it keeps cutting out would like a swift response please
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Jonathan Rodgers (@GKTwentyThree) reported from Cefn-coed-y-cymmer, Wales@SkySports Again with the stupid waste of time tables... this xNonsense needs to stop... it means nothing
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James (@jamestuck) reported from Cardiff, Wales@SkyHelpTeam apparently you’ve cancelled my mobile phone swap because I didn’t send my old phone back in the packaging you never sent me. It sure what more I can do because getting in touch with you is like trying to unravel the mystery of how the universe started. #helpme
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Mikey Roberts 🏴 (@mikeyroberts81) reported from Cardiff, WalesHey @SkyHelpTeam any chance you can stop slowing down my broadband? I know what the trick it, to make me upgrade to a 'faster service'. What I'll do instead is find a better provider.
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🏴 Doodlebug BSc 🏴 (@daviddoodlebug) reported from Llantrisant, Wales@SkyHelpTeam Openreach say I has fttp. Your system says no. Why? I want to pay you more!!! Several emails and calls and not resolved. Last one to my wife was rude + condescending. Not happy. Due for renewal soon. If you want my business get it sorted.
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales@SkyHelpTeam guys do you have a telephone number where I can speak to someone? Your automated service just keeps going around in a circle & repeating its self.
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Rhys Davidson (@TheRhysDavidson) reported from Cathays, Wales@SkySports is **** … 3 sets of adverts during half time!
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Paul Blunsdon (@R18LUN) reported from Abergavenny, Wales@SkyHelpTeam How about you tell me when then? I've missed out on the the last 3 months.. Are you telling me that you haven't got anyone within your organisation with the knowhow to fix a bug in your app?
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Andrew Newman 🏴 (@andyn63) reported from Cardiff, Wales@SkyHelpTeam Hi sky. Our internet is not working and neither is it working for several of my neighbours. Any news on what’s going on? Thanks. CF5 6XR. 👍🏼
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James Moss (@UKEmpLawyer) reported from Newport, Wales@PaulCaddick11 @AdamStubbz @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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James Moss (@UKEmpLawyer) reported from Newport, Wales@SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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newman40 (@newman40) reported from Merthyr Tydfil, WalesGetting very bored of this #FSG selling #LFC and Bellingham and all the other **** now if im honest. Unless i see it on Skysports news im not even going to acknowledge it. Rant over 😠
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Riddy 🇬🇧 🦢🦢🦢🦢🏴 (@Riddy81) reported from Cardiff, WalesIf @SkySports don't show the south wales Derby, I swear I will cancel my sky subscription and going forward i will stream every game illegally to as many people as I can fit in my front room.. sort it out
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Tim Powell Legacy Supporter of 40 years (@timscoreboard) reported from Mountain Ash, WalesTele on for the first time today. Skysports news... **** off! Any news.... **** off! Radio... **** off! News papers... **** RIGHT OFF! Anyone who wants to talk to me about football but couldn't find Manchester on a map, let alone go to a game... **** off! Have I missed anyone?
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Sarah Harvey (@sarahtattoo13) reported from Abertridwr, Wales@SkyUK Hi, I upgraded and activated my free year of discovery+ but everytime I try to use it on my box its says I need to upgrade? Can you help please? 🙏🏼🙏🏼
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Steven Pither (@StevePither) reported from Treorchy, Wales@SkyHelpTeam can you please confirm if theres an issue with broadband in my area or its specific to my house if I give post code?. It's been on and off all afternoon..
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Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales@AndrewMorganRCT @skytv @SkyHelpTeam you're better this, help Cllr Morgan out
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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B o n (@BonMahomesx) reported@SkyHelpTeam hi whats going on with your network? I cant call, text or use my data? My family are having the same issue
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FireSlugs (@FireSlugs) reported@cxdi55 @skytv @SkyHelpTeam Man it's 2026, use the damn internet and find your way out of paying a load. Its not hard
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Andrew tuck (@Andrewtuck10) reported@SkyHelpTeam - what’s going on with sky gear - mini box took all day to reconnect - voice prompt not working - thank god we don’t have your broad band with you - when you charge the prices you charge - kit needs to be bulletproof
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Ms vb_joshi (@joshi_vb) reported@stephenmcginn @SkyHelpTeam They use to reply on here. They were good customer service on twitter. Now you get auto reply. Its disgrace. I hope you call their number. Good luckn.
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Soiful Alam (@SoifulAlam) reported@SkyHelpTeam your mobile service is down. i have missed many calls from the nurse about my mum thanks a lot
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Outside The Box (@PitchSnitch) reported@SkyHelpTeam fix this Or at least ell us what’s happening? Also include how much compensation I can expect. Not ******* good enough
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Lord B of Lincs (@KamadoChef88) reported@cxdi55 @skytv @SkyHelpTeam Move to BT. I just did and my bill has gone down from £48 to £28pm
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Oscar (@Oscarsaurus) reported@cxdi55 @skytv @SkyHelpTeam I had the same problem and spent about 2 hours on live chat with them because I'm a stubborn ***. Got them to reduce the price to what it would be for a new customer by telling them that if they didn't honour the price I would be switching providers immediately.
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Kenneth Gyles (@wigman57) reported@skyhelpteam my wi-fi is rubbish really slow and have fibre.
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Chris #COYS (@bridyid5) reported@SkyUK is there a reason why our phone service in Hull has been hit or miss for the last 3-4 weeks - more often than not, there isn’t ANY signal at all. What’s going on??