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Sky outages and service status in Hengoed, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 4 outage signals in the last 24 hours around Hengoed, including 4 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Phone.
  • The most recent signal from this area was received Aug 13, 7:39 PM GMT+1.
  • 40% TV (40%)
  • 36% Internet (36%)
  • 12% Phone (12%)
  • 8% Wi-fi (8%)
  • 4% Total Blackout (4%)

The latest reports from users having issues in Hengoed come from postal codes CF82 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 13: Problems at Sky

Sky is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Hengoed, Wales

The most recent Sky outage reports came from the following cities: Pontypool, Cardiff, Caerphilly, Hengoed, Newport, Blackwood, Tonypandy, Cwmbran, Pontypridd, Merthyr Tydfil, Treorchy, and Aberdare.

CityProblem TypeReport Time
Blackwood Phone 1 minute ago
Pontypool Phone 31 minutes ago
Pontypool Phone 44 minutes ago
Cardiff TV 2 hours ago
Cardiff Internet 1 day ago
Cardiff Wi-fi 1 day ago

Nearby cities with recent reports

Cardiff

6 recent signals

2 hours ago
Pontypool

2 recent signals

31 minutes ago
Blackwood

1 recent signals

1 minute ago
Caerphilly

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • DaioGoddard
    David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @Burgy_Tog @SkySports If it was the foot sweep that put him down then he should be able to beat the count. Always takes the easy way out Molina

  • Colmitchell1
    Colmitchell🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Colmitchell1) reported from Tylorstown, Wales

    @SkyHelpTeam internet down in CF43 AGAIN

  • peterrobey
    Peter Robey (@peterrobey) reported from Risca, Wales

    @SkyHelpTeam Help needed please, Sky customer is shocking! I was promised a call from Sky technical support tonight at 7pm - no call! Very disappointed! Still no Broadband since installation of new Ultrafast 1. Just disgraceful!

  • StevePither
    Steven Pither (@StevePither) reported from Treorchy, Wales

    @SkyHelpTeam It said there was an issue earlier, but now no issue, but still no service?

  • Dimclem_
    🏴󠁧󠁢󠁷󠁬󠁳󠁿Claire🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Dimclem_) reported from Cardiff, Wales

    @SkyHelpTeam can you tell me why the Apple TV app is not working?

  • kevinpurse
    kevinpurse (@kevinpurse) reported from Cardiff, Wales

    @SkyHelpTeam I'm having trouble with my Internet connection it keeps cutting out would like a swift response please

  • KathrynFoot
    Kathryn Foot 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@KathrynFoot) reported from Llantwit Fardre, Wales

    @SkyHelpTeam Have already emailed to cancel. I’m pretty sure I’m not the only person upset by this. As a loyal customer this is pretty shoddy treatment. Shame.

  • Dimclem_
    🏴󠁧󠁢󠁷󠁬󠁳󠁿Claire🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Dimclem_) reported from Cardiff, Wales

    @SkyHelpTeam it is not even 14 days since I joined Sky and my Q box has to be replaced. Do you think this is acceptable? I look forward to hearing how you intend to compensate me for the inconvenience and poor ‘service’.

  • DaioGoddard
    David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @SkyHelpTeam im disgusted what youve done to my tv background. How do i make a complaint

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Newport, Wales

    @breezymate @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • Gailt31
    GForce (@Gailt31) reported from Cardiff, Wales

    @SkyHelpTeam any update on when Cardiff broadband service will be restored? This has been going on since yesterday evening

  • kev_Cymru
    Kevin D 🏴󠁧󠁢󠁷󠁬󠁳󠁿🍺🏒🏳️‍🌈 (@kev_Cymru) reported from Cardiff, Wales

    @ChristianFish3 @SkyHelpTeam Mine is down. In city centre

  • Gezzyroberts
    Geraint Roberts (@Gezzyroberts) reported from Panteg, Wales

    @SkyHelpTeam hi, I'm looking for a customer service number, could you please send me one. Thanks

  • Welsh_Saint14
    Ryan Davenport (@Welsh_Saint14) reported from Cardiff, Wales

    @SkyHelpTeam Having issues regarding my account, we have re-joined sky but as I used my email address from previous account before we left im not being shown anything on the account,just had confirmation emails and text messages so can't see anything regarding reschedule

  • kev_Cymru
    Kevin D 🏴󠁧󠁢󠁷󠁬󠁳󠁿🍺🏒🏳️‍🌈 (@kev_Cymru) reported from Cardiff, Wales

    @SarahBell85 @SkyHelpTeam It’s down in Cardiff too so unlikely your device

  • ricardofodol
    Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    Very excited to be getting FTTP...fibre broadband... to the property Monday...years of intermittent issues hopefully gone...150 Mbps here we come @SkyUK

  • paullittle1977
    Paul Little (@paullittle1977) reported from Newport, Wales

    How is McIlroy playing again this afternoon, hasn’t played well in months and poor this morning @SkySports @SkySportsGolf

  • mattaddicott
    Matt Addicott (@mattaddicott) reported from Mountain Ash, Wales

    @SkyHelpTeam broadband down CF45 South Wales ?

  • neil_roberts_
    Neil (@neil_roberts_) reported from Cardiff, Wales

    Sky Broadband is shite @SkyHelpTeam I have ultrafast plus and yet download speeds are way below what you say, streaming is slow and the wifi doesn’t reach every room. Talking to someone about it is a 45 minute wait. What’s the point? Useless

  • gareth_thmpsn
    Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @SkyHelpTeam guys do you have a telephone number where I can speak to someone? Your automated service just keeps going around in a circle & repeating its self.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • FarehamHammer
    Farehamhammer (@FarehamHammer) reported

    All gone quiet on the BIG Engels bid .Should I say PHANTOM BID .Engels is the equivalent as to when The Perve phoned SKYSPORTS and said Moyes had 30m for a striker .Then as now the money never existed !

  • Hawman_the_OG
    TheHawMan (@Hawman_the_OG) reported

    @danawhite @paramountplus @SkySports U could say I won …. And I still wouldn’t take those sorry *** tix Go slap a ho fix paramount do something

  • TelDavies
    Terry Davies (@TelDavies) reported

    Anyone got a direct email contact for complaints for #SKYUK 🙏 Another 95 minutes on a call without being resolved That's now 11 calls 🙈Today passed to 5 different individuals having to go through issues AGAIN without anything being resolved 😡😡

  • LXJump
    (@LXJump) reported

    @BarcaUniversal @SkySports i really hope they call citys bluff. no way they let him go for free if there is an offer for 65 fix on the table + variables. to overspend this much just because we may be out of 1:1 next summer is not worth it.

  • Bayo_ibk
    seɖjro🇧🇯 (@Bayo_ibk) reported

    @Chelsea_stat @SkySports He's not bad at all

  • MeltonPosh
    Brady Clark (@MeltonPosh) reported

    @SkyHelpTeam Hi, why is it so hard to chase a live issue? Engineer issue passed to openreach and they have left a voicemail saying no issue on line. Now I don't know what is happening. Account number is 630194927418, I have a total loss of broadband service. Please advise.

  • flashesofsteel
    flashesofsteel (@flashesofsteel) reported

    @danawhite @paramountplus @SkySports Good way to strain a muscle before a fight, stupid !!

  • Qzuaa
    Q (@Qzuaa) reported

    @SkyHelpTeam is sky mobile down?

  • DannyMcGonigle1
    Danny McGonigle (@DannyMcGonigle1) reported

    @ronpics @spfl @SkySports Yeah, cause that never happens in the EPL .

  • Hezeb91
    Bronx Nation 🏆 (@Hezeb91) reported

    @eurofootcom @SkySports What a horrible injury prone team