Sky

Sky Outage Report in Hengoed, Caerphilly County Borough, Wales

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The latest reports from users having issues in Hengoed come from postal codes CF82.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Hengoed, Caerphilly County Borough, Wales 01/14/2026 04:15

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Hengoed, Caerphilly County Borough, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Pontypool, Caerphilly, Blackwood, Ferndale, Newport, Treorchy, Aberdare, Abergavenny, Treharris, Hengoed, Mountain Ash, Cwmbran, Pontypridd and Merthyr Tydfil.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Total Blackout
United KingdomPontypool Phone
United KingdomCaerphilly Internet
United KingdomBlackwood Wi-fi
United KingdomFerndale Internet
United KingdomNewport Internet

Community Discussion

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Sky Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • efwolf359 alan edwards (@efwolf359) reported from Merthyr Tydfil, Wales

    @SkyHelpTeam think it’s perfectly ok to make a customer wait three weeks for an engineer to visit to fix a totally dead skyQ system

  • CanIfcking Neil (@CanIfcking) reported from Cardiff, Wales

    @rachaelhxx @SkyHelpTeam Ow shit phone them and ask to be put to the teck team thay sort it there end

  • Joetprosser Joe T. Prosser (@Joetprosser) reported from Llanhilleth, Wales

    @SkyHelpTeam It's okay. You're doing your best. Customer service is awesome, just inconsistent connections and the fact I've had an engineer out 2x in 2 months is dramatic haha.

  • MissNortonC CatherINe N (@MissNortonC) reported from Cardiff, Wales

    Every time Martin Tyler apologises for 'some language you may have heard', I imagine #SkySports viewers up and down the land telling him to effoff. #SuperSunday

  • antycher Anthony Pugh (@antycher) reported from Mountain Ash, Wales

    @SkyHelpTeam @SkyUK Hi ive done a sky swap but I cant find the order number to claim my free galaxy buds. Help!

  • Heathwindows80 heathwindowsltd (@Heathwindows80) reported from Taff's Well, Wales

    Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyUK not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.

  • K_J_Wheeler kevin wheeler (@K_J_Wheeler) reported from Cwmbran Central, Wales

    Credit where it is due, had outstanding customer service from @Screwfix @SkyUK and @virginmedia this weekend.

  • thecountydoc thecountydoc (@thecountydoc) reported from Newport, Wales

    @SkyHelpTeam Totally fed up with sky tv here in NP20. Its been down most of the day for days now and comes back on late afternoon. Sky not admitting a problem so booked an engineer to check the system, won’t get a visit for TEN days, absolutely disgusting service.

  • sandraburnett3 sandra burnett (@sandraburnett3) reported from Cardiff, Wales

    @AaronNacey @21LVA_linings @Julian_01m @SkySportsPL @ManCity @SkySports I won’t if you get it over the line that was bad last year 7 points up with a game in hand hopefully lesson learnt

  • SolicitingFlava SolicitingFlavours (@SolicitingFlava) reported from Cardiff, Wales

    @SkyHelpTeam issues in Llandaff Cardiff with Broadband - no sccess all day today . Please advise as to issue and how to claim refund for lack of service.

  • vaynorboy Lynn Thomas (@vaynorboy) reported from Cefn-coed-y-cymmer, Wales

    @Bowfinger1 @DavidJonesSky @SkySports Both sides didn’t have a clue! Two poor sides who gave the ball away too often!

  • TomDavidMorgan Thomas David Morgan (@TomDavidMorgan) reported from Pencoed, Wales

    Why is @skysports app not working now!

  • Heathwindows80 heathwindowsltd (@Heathwindows80) reported from Taff's Well, Wales

    Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyHelpTeam not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.

  • sandraburnett3 sandra burnett (@sandraburnett3) reported from Cardiff, Wales

    @TheJordanMeares @DjangoSkywalker @SkySportsBoxing @BronzeBomber @kingkongboxing @SkySports Wilder tried and lost in the books he never lost but all fight fans know he did

  • gavalar83 Gavin Murphy⚽️️👹 🇾🇪 (@gavalar83) reported from Merthyr Tydfil, Wales

    @SkyHelpTeam can you help me access an old sky email address please

  • BCFC_OLIVERDOG BCFC Oliver the Dog 🔴⚪️ (@BCFC_OLIVERDOG) reported from Cardiff, Wales

    @parkins_michael @SkySports @CardiffCityFC @MillwallFC Having a bad day mikey boy 👀

  • AChinnick90 Andrew Chinnick (@AChinnick90) reported from Cardiff, Wales

    @RSpencer100 @virginmedia @SkyUK Absolutely awful @virginmedia. I’ll be following you to @SkyUK as soon as my contract ends!

  • suzyb443 Suzanne Burrows (@suzyb443) reported from Mountain Ash, Wales

    @SkyHelpTeam @SkyUK ok, so I want the wifi guarantee, we have fibre max. You sent my husband links and shit but we got nowhere, now, can you tell me what we need to actually get wifi guarantee, at the moment, we are lucky to get it upstairs!!!

  • Max25143798 Max (@Max25143798) reported from Newport, Wales

    @weameo @MatchroomBoxing @_anthonysimsjr @DAZN_USA @SkySportsBoxing @SkySports Don't seem like it @EddieHearn wtf going on

  • SolicitingFlava SolicitingFlavours (@SolicitingFlava) reported from Cardiff, Wales

    @SkyHelpTeam Refuses to connect and when re - enter passwirs just keeps on stating authenication error or just say "connecting" and never does. This is not an acceptable service.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • AzorAhai72 James (@AzorAhai72) reported

    .@SkyUK hello, my wifi has been offline for several hours. When I go to run a broadband check on my sky account it doesn’t tell me anything. Really worrying as we have just recently had an engineer out to fix the line. Please respond.

  • Victor13563817 Victor (@Victor13563817) reported

    @SkyHelpTeam Online help doesn't have anyone to actually help. This issue has just started and is affecting more than just me - the answer won't be in a set of FAQs. It would be much more helpful is sky could look into what's gone wrong...

  • SimonJMarriott Simon Marriott (@SimonJMarriott) reported

    @SkyUK Shy Customer 20 plus years and a Diamond VIP Member close to full package. Diamond VIP Promised priority on Sky Glass and despite two phone calls still not got a code despite registering on day it was launched. Joke!

  • honest_sancho Sancho 𝙀𝙣𝙟𝙤𝙮𝙚𝙧  (@honest_sancho) reported

    @SkySports Too bad driving cars ain’t a sport

  • Marvah1122 LeGOAT Fan7️⃣ (@Marvah1122) reported

    @dvallance69 @SkyUK Write to #CYBERKACK on Instagram I had the same issue last week Thursday, But it was resolved immediately after I wrote to him and my funds are being recovered

  • JoffCom Jonathan (@JoffCom) reported

    @SkyHelpTeam @sturge198 We are having the same issue but it started this morning. Been restarting the Q box every hour or so just to change channel.

  • KevinSk45653020 Kevin Skinner (@KevinSk45653020) reported

    @MosesMosesnmc @oG_JlMMY @SkySports Tottenham did play well. So did arsenal vs west ham. It was still unfair that Coufal got a red and they got a penalty. You can be the better team but agree as a football fan a couple of calls were bad. If Kane got a red and Liverpool got a pen you may have still drawn deservingly

  • SNeilson81 Stuart Neilson (@SNeilson81) reported

    @SkyHelpTeam I've already spent enough time on the phone with you attempting to fix the various issues with the tv and then broadband orders. Now the order with you has been cancelled and I've gone with BT for broadband there's no need to call again.

  • LTB01620129 LTB Liverpool (@LTB01620129) reported

    @SkySports 3/10 VAR was introduced to eradicate mistakes by referees, so realistically we should be at 8/10. The problem isn't VAR ... it's the Refs and people running VAR that are the problem. They're simply not good enough.

  • ellebeedesignuk Elle Bee (@ellebeedesignuk) reported

    @SkyHelpTeam We have been having some issues with our broadband for a few months. Devices not connecting, pages not loading, and error messages regarding not being able to find an IP address. I've tried calling and your bot tried to sell me BT sports??? I WFH so need internet!!