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Sky outages and service status in Hengoed, Wales

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Hengoed, including 1 direct report.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • The most recent signal from this area was received Jun 23, 7:43 AM GMT+1.
  • 39% Internet (39%)
  • 17% E-mail (17%)
  • 17% Total Blackout (17%)
  • 13% TV (13%)
  • 9% Wi-fi (9%)
  • 4% Phone (4%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 23: Problems at Sky

Sky is having issues since 05:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Hengoed, Wales

The most recent Sky outage reports came from the following cities: Tonypandy, Caerphilly, Newport, Blackwood, Treorchy, Aberdare, Cardiff, Merthyr Tydfil, Pontypool, Mountain Ash, Hengoed, Bargoed, and Ferndale.

CityProblem TypeReport Time
Tonypandy Total Blackout 1 hour ago
Caerphilly Internet 3 days ago
Newport Internet 4 days ago
Blackwood E-mail 6 days ago
Treorchy E-mail 6 days ago
Aberdare Total Blackout 7 days ago

Nearby cities with recent reports

Tonypandy

1 recent signals

1 hour ago
Caerphilly

1 recent signals

3 days ago
Newport

1 recent signals

4 days ago
Blackwood

1 recent signals

6 days ago
Treorchy

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • sgeorge0_1
    Steven George (@sgeorge0_1) reported from Merthyr Tydfil, Wales

    @SkyUK poor customer service.

  • Gezzyroberts
    Geraint Roberts (@Gezzyroberts) reported from Panteg, Wales

    @SkyHelpTeam hi, I'm looking for a customer service number, could you please send me one. Thanks

  • GerJDav
    Gerald J Davies (@GerJDav) reported from Caerphilly, Wales

    @_drane @SkyUK If you use your hotspot try balancing your phone near an open window It might help the phone signal get in if you’ve got coated or treated glass

  • kellyladd78
    Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam Your test doesn’t show upload speeds which is exactly where the issue is ?

  • TanJanDav
    Tania Davies (@TanJanDav) reported from Cardiff, Wales

    @SkyHelpTeam Good morning, I have been having issues with my broadband for 3 weeks. Randomly my devices will not connect to the internet. The amber face appears as well as flashing on occasion . Seems to happen on a weekend and in the Evening? Can you help? Thanks

  • gareth_thmpsn
    Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @SkyHelpTeam guys do you have a telephone number where I can speak to someone? Your automated service just keeps going around in a circle & repeating its self.

  • kirkyboy79
    captains log (@kirkyboy79) reported from Cardiff, Wales

    Listening to the @SkySports commentary yesterday you should hang your heads in shame every 2 minutes biased to sheff utd it was embarrassing.i mean #nffc stuffed em and there was no great accolade for us .they where hoping the blades would score.hope we stuff on tues

  • alunT
    Alun Thomas (@alunT) reported from Cardiff, Wales

    @SkyHelpTeam How can you not provide 24 hours support? There is obviously a national #sky crisis #skydown

  • kayleighj_11
    Kayleigh Johnson♡✨ (@kayleighj_11) reported from Beechwood, Wales

    @SkyUK broadband service is shocking!! Someone came out sorted tv out & said she could see something wrong with internet connection keeps dropping out snd rang briadbamd tech per her manager but they wont send anyone out they said yo her no problem with internet even though she..

  • edg_hx
    Big Poppa Nash (@edg_hx) reported from Porth, Wales

    @SkyHelpTeam are there still issues in Wales? I’m stuck with no internet trying to work from home

  • jason_fenard
    jason fenard (@jason_fenard) reported from Cardiff, Wales

    Anyone else in the Cardiff area having @SkyUK internet problems? We have had no internet connection since yesterday. Some online sources reporting widespread outage but Nothing official on Sky site that I can find?

  • neil_roberts_
    Neil (@neil_roberts_) reported from Cardiff, Wales

    Sky Broadband is shite @SkyHelpTeam I have ultrafast plus and yet download speeds are way below what you say, streaming is slow and the wifi doesn’t reach every room. Talking to someone about it is a 45 minute wait. What’s the point? Useless

  • the_real_Jo74
    Jo (@the_real_Jo74) reported from Aberdare, Wales

    @SkyHelpTeam @skycusterservice your internet & mobile service is down. Can you please say why and when it is likely to running again plz?

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Newport, Wales

    @AdamStubbz @SkyUK When I realised our broadband speed from #Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • KathrynFoot
    Kathryn Foot 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@KathrynFoot) reported from Llantwit Fardre, Wales

    @SkyHelpTeam not impressed - called to recontract. Was made a decent offer but told I have to pay a £20 admin fee for the privilege of entering into another 18 month contract with you. Been with you for 21 years. Time to cancel?

  • KathrynFoot
    Kathryn Foot 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@KathrynFoot) reported from Llantwit Fardre, Wales

    @SkyHelpTeam Fine. You’ve lost a customer.

  • Colmitchell1
    Colmitchell🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Colmitchell1) reported from Tylorstown, Wales

    @SkyHelpTeam internet down in CF43 AGAIN

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Newport, Wales

    @lairy72 @SkyUK If they make any admissions of poor service/promise to do anything for you (e.g. send a router/booster) ensure you get them to email you written confirmation whilst you are still on the phone with them, or they'll deny it was ever said & won't be able to locate recording of call!

  • JamesHenryEades
    ✈TheConcordeSpiritPsychicMedium✈ (@JamesHenryEades) reported from Pencoed, Wales

    @SkyHelpTeam my broadband is super slow!! I’m paying for sky ultra fast I’m only getting 33.3 Mb per second 😤 I was getting over 100!!

  • wenglishpaul
    Paul Scanlon 🏃‍♂️🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿🏃🎖 (@wenglishpaul) reported from Cardiff, Wales

    So after 20 years of being a @skytv customer. @SkyHelpTeam are happy to loose me as a customer absolutely disgusting attitude. To say I'm furious is an understatement #poorservice

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • hebineugetoutok
    uryongrenzirao (@hebineugetoutok) reported

    @ItsaboutGR1 @SkySports Does he even watch the races, or is he just too stupid to understand what's going on? Who was the better driver in Canada? Who scored pole position four times in a row? And now you're telling us that if Mercedes hadn't messed up George's car, he would've won that race?

  • Lordbongzee__
    Ubong Udowoh (@Lordbongzee__) reported

    @Blue_Footy @SkySports Exceptional mean a player that could help profit

  • bevjones55
    Bev (@bevjones55) reported

    @SkyHelpTeam @SkyHelpTeam I have an open complaint (Ref: KMM78061770V53871L0KM) because an advisor ghosted a promised callback. Your team texted me a link to log in, but I'm locked out of my account. I work in a hospital with NO breaks and cannot take calls. Please DM me

  • TobyCrowTC
    TC (He/They/It) (@TobyCrowTC) reported

    @SkyUK Hey to wtf I'm trying to get broadband from you guys because it's my 1st ever flat and each time I check out it says "Technical Difficulties" but can't call your helpline because my "number isn't linked to a sky account" do you guys want customers or not?

  • AllenNext
    Allén Mûtähi (@AllenNext) reported

    @SkySports As usual, England are being over hyped, but after a few games it will be back to complaining about a myriad of issues on the pitch. England 2 - 2 Croatia

  • GoldingsRenee
    ReneeB (@GoldingsRenee) reported

    @SJbrigante Toto was IN with F1 higher ups & FIA to deny Lewis the 8th title. He too didn't want Lewis to surpass Michael as he's been ill in bed since 2013. Ecclestone said it boldly in his Skysports interview that Lewis will never win the 8th title as "they're preserving Michael's legacy"

  • d_ftbl
    🧊🇪🇨🇵🇹🇨🇮🇸🇳🇨🇻🇭🇷~ (@d_ftbl) reported

    @CFCKhris I couldn't tell you tbh. But I'm damn sure its not what Skysports media manager class as a big game or not(they're all derbies anywayslmao)

  • Scottc2511
    Scott Campbell (@Scottc2511) reported

    @danielsjourney1 @SkyHelpTeam Buy powerline adapters, usually solves the problem.

  • bannaappletree
    mahensur (@bannaappletree) reported

    @bondseven1 @theMadridZone @SkySports He will be expensive that's why , i know como owner are rich but owner being rich doesn't mean the club is rich it doesn't work like that they have to rely on their revenue to buy new players not from owners pocket

  • spicegirlAA23
    Lola 🌇 ²³²²³⁰ (@spicegirlAA23) reported

    SKYSPORTS REALLY JUST TOOK AN AD BREAK TO FIX MARCS GRAPHIC 😭😭😭 I CANT