Sky Outage Report in Hengoed, Caerphilly County Borough, Wales
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Hengoed come from postal codes CF82.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (48%)
-
TV (30%)
-
Wi-fi (12%)
-
Total Blackout (5%)
-
Phone (3%)
-
E-mail (3%)
Live Outage Map Near Hengoed, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Pontypridd, Cardiff, Pontyclun, Bargoed, Hengoed, Ferndale, Merthyr Tydfil, Porth, Newport, Tonypandy, Blackwood, Caerphilly, Pontypool, Treharris and Cwmbran.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd |
Internet | |
| Cardiff |
Phone | |
| Pontyclun |
Wi-fi | |
| Bargoed |
TV | |
| Hengoed |
TV | |
| Ferndale |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
-
Captain Giant
(@Captain_P_Giant) reported
from
Pengam, Wales
Internet has been down for 3 hours 37... not sure whats going on either :( @SkyHelpTeam
-
James
(@jamestuck) reported
from
Cardiff, Wales
@SkyHelpTeam apparently you’ve cancelled my mobile phone swap because I didn’t send my old phone back in the packaging you never sent me. It sure what more I can do because getting in touch with you is like trying to unravel the mystery of how the universe started. #helpme
-
Kathryn Foot 🏴
(@KathrynFoot) reported
from
Llantwit Fardre, Wales
@SkyHelpTeam Have already emailed to cancel. I’m pretty sure I’m not the only person upset by this. As a loyal customer this is pretty shoddy treatment. Shame.
-
Kathryn Foot 🏴
(@KathrynFoot) reported
from
Llantwit Fardre, Wales
@SkyHelpTeam Fine. You’ve lost a customer.
-
LeaveMyArseAlona
(@faT_Taf_213) reported
from
Cardiff, Wales
@DonVito29985036 @SkySportsPL @SkySports They can’t win anything with a captain that has never lifted a single trophy in his career.Better off going with Hendo as captain,at least he knows what is needed to win trophies. Kane just wants individual glory.That is exactly why he never squared the ball to Sterling at the WC
-
🏴 Doodlebug BSc 🏴
(@daviddoodlebug) reported
from
Llantrisant, Wales
@SkyHelpTeam I’ll either find another provider or bide my time.... Still doesn’t excuse the poor attitude today and the shabby excuses I’ve been fobbed off with over the last 14 days
-
chris lay
(@chrislay84) reported
from
Cardiff, Wales
Aston villa vs Everton is the most played game in the history of top flight football. @skysports needs to explain why you treat it with such disrespect.... You are part of the problem with the so called "big 6". Shocking coverage, you should be ashamed.
-
Tim Powell Legacy Supporter of 40 years
(@timscoreboard) reported
from
Mountain Ash, Wales
Tele on for the first time today. Skysports news... **** off! Any news.... **** off! Radio... **** off! News papers... **** RIGHT OFF! Anyone who wants to talk to me about football but couldn't find Manchester on a map, let alone go to a game... **** off! Have I missed anyone?
-
LeaveMyArseAlona
(@faT_Taf_213) reported
from
Cardiff, Wales
@DonVito29985036 @SkySportsPL @SkySports He did not square that ball to Sterling and he has never won a single trophy in his life. He will not win his first trophy with England. He’s not a winner & those are the facts . Come back when he’s actually won something of significance.
-
James
(@jamestuck) reported
from
Cardiff, Wales
@SkyHelpTeam This is no help at all. I need to actually speak to someone but you don’t allow me. Ultimately the process to return my old device was not followed by Sky so never happened.
-
🏴 Doodlebug BSc 🏴
(@daviddoodlebug) reported
from
Llantrisant, Wales
@SkyHelpTeam Openreach say I has fttp. Your system says no. Why? I want to pay you more!!! Several emails and calls and not resolved. Last one to my wife was rude + condescending. Not happy. Due for renewal soon. If you want my business get it sorted.
-
David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@Burgy_Tog @SkySports If it was the foot sweep that put him down then he should be able to beat the count. Always takes the easy way out Molina
-
David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@SkySports Why are people hiring social media companies and wtf is wrong with saying ‘are you ready’ ffs
-
Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
Very excited to be getting FTTP...fibre broadband... to the property Monday...years of intermittent issues hopefully gone...150 Mbps here we come @SkyUK
-
ⓛⓔⓔ ⓙⓞⓝⓐⓣⓗⓐⓝ
(@leejonathan) reported
from
Newbridge, Wales
@SkyHelpTeam shockingly bad service on the phone trying to upgrade to skyQ but found out you’ve been upgrading our service with sports channels & kids channels and we’ve never agreed to these. need to cancel & get refunded as well as move to skyQ.
-
Paul Scanlon 🏃♂️🏴🏴🏃🎖
(@wenglishpaul) reported
from
Cardiff, Wales
So after 20 years of being a @skytv customer. @SkyHelpTeam are happy to loose me as a customer absolutely disgusting attitude. To say I'm furious is an understatement #poorservice
-
Peter N
(@gooner1947) reported
from
Blackwood, Wales
@stuafc71 @SkySports @FA_PGMOL Another one of the mysteries of VAR. Its all garbage
-
Kathryn Foot 🏴
(@KathrynFoot) reported
from
Llantwit Fardre, Wales
@SkyHelpTeam not impressed - called to recontract. Was made a decent offer but told I have to pay a £20 admin fee for the privilege of entering into another 18 month contract with you. Been with you for 21 years. Time to cancel?
-
Daz Llewellyn
(@xWeLsH_DaZzLeRx) reported
from
Pontypridd, Wales
@chrismuzza @SkyHelpTeam Here with you Chris. Sat down for movie night and my screen started buffering and lost connection. Contacted @Pornhub but it's not them. It's my Internet. I need to know if the plumber had fixed the shower for his sister!
-
kevinpurse
(@kevinpurse) reported
from
Cardiff, Wales
@SkyHelpTeam I'm having trouble with my Internet connection it keeps cutting out would like a swift response please
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
🌸 Laura Love
(@tessbear18) reported
@SkyHelpTeam why won’t you honour a price for BB agreed on Monday, I had to cancel and resubmit order as I cannot have VoIP calls. Staff member transferred my call to another dept. who said they were closed for staff training!! I am frustrated beyond words, hours wasted
-
Claire
(@orangatanga73) reported
@SkyHelpTeam How many more times I was working not able to use my mobile! It was a general outage lots of people had the same issue!!! I only know this as I rang someone to look on internet for me I hate this world where you cannot speak to a human being!!!
-
Tina
(@tinamattfan) reported
@SkyHelpTeam unable to get through on phone and after 10 years of requesting you have STILL been unable to sort my online access out so how do i get help please?????
-
Lou
(@msloureed) reported
@SkyHelpTeam we've had a broadband outage (Harrow area) since Sunday with no updates available of when this is likely to be fixed. Please can we get a response that's not just a copy and paste? I've checked your website already.
-
Maryam A
(@Mxrym_Syd) reported
@SkyHelpTeam Iv done this multiple times ,not only will it not allow me to test my internet speed , currently won’t even let me talk to anyone to resolve this issue . After discussing these issues previously with your team the connection will temporarily improve for the best part of 5 minutes
-
Rachel Hurst
(@Iamrachh) reported
@SkyHelpTeam Yes I’ve done this already. I upgraded to Superfast broadband recently but the connection is intermittently unstable. It’s extremely frustrating!
-
Babs Main
(@Babs101053) reported
@SarahBradders73 @SkyHelpTeam Mines down too I phoned them they confirmed the fault is outside the home and has been passed onto openreach
-
Daniel Finch
(@Teofilo2007) reported
@Muner63281124 @SkySports The premier league has never been called the English premier league and can’t be as it’s open to non English teams
-
Miss M 🇪🇺🏴
(@MissMcN) reported
@SkyHelpTeam It’s what they “have to say” apparently!! You blame open reach but far as I can see it’s just to cover your own back with APPALLING service. I wouldn’t wish sky broadband on my worst enemy!!! No one gives a 💩DISGUSTING WAY TO TREAT CUSTOMERS TRYING TO WORK!!!
-
xJimzy
(@xJimzyy) reported
@MissMcN @SkyHelpTeam @SkyUK If you go to the sky vip app and claim the COD code and message it to me your internet will be fixed as they reward people who interact with the vip program by boosting there place in the line of people looking for assistance and support