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Sky outages and service status in Hengoed, Wales

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Full Outage Map
  • Sky generated 2 outage signals in the last 24 hours around Hengoed, including 2 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Sep 13, 7:03 AM GMT+1.
  • 50% Internet (50%)
  • 30% TV (30%)
  • 10% Wi-fi (10%)
  • 5% Total Blackout (5%)
  • 5% Phone (5%)

The latest reports from users having issues in Hengoed come from postal codes CF82 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hengoed, Wales

The most recent Sky outage reports came from the following cities: Pontypridd, Caerphilly, Pontypool, Mountain Ash, Newport, Porth, Treorchy, Tonypandy, Hengoed, Ferndale, Blackwood, Cardiff, Merthyr Tydfil, Bargoed, and Treharris.

CityProblem TypeReport Time
Pontypridd Internet 4 hours ago
Caerphilly Internet 15 hours ago
Caerphilly Internet 2 days ago
Pontypool Internet 3 days ago
Mountain Ash Phone 4 days ago
Newport Internet 4 days ago

Nearby cities with recent reports

Caerphilly

2 recent signals

15 hours ago
Pontypridd

1 recent signals

4 hours ago
Pontypool

1 recent signals

3 days ago
Mountain Ash

1 recent signals

4 days ago
Newport

1 recent signals

4 days ago

Community Discussion

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Sky Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • jamestuck
    James (@jamestuck) reported from Cardiff, Wales

    @SkyHelpTeam apparently you’ve cancelled my mobile phone swap because I didn’t send my old phone back in the packaging you never sent me. It sure what more I can do because getting in touch with you is like trying to unravel the mystery of how the universe started. #helpme

  • jamestuck
    James (@jamestuck) reported from Cardiff, Wales

    @SkyHelpTeam This is no help at all. I need to actually speak to someone but you don’t allow me. Ultimately the process to return my old device was not followed by Sky so never happened.

  • leejonathan
    ⓛⓔⓔ ⓙⓞⓝⓐⓣⓗⓐⓝ (@leejonathan) reported from Newbridge, Wales

    @SkyHelpTeam shockingly bad service on the phone trying to upgrade to skyQ but found out you’ve been upgrading our service with sports channels & kids channels and we’ve never agreed to these. need to cancel & get refunded as well as move to skyQ.

  • gareth_thmpsn
    Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @SkyHelpTeam guys do you have a telephone number where I can speak to someone? Your automated service just keeps going around in a circle & repeating its self.

  • thomjamesmcc
    Thom (@thomjamesmcc) reported from Cardiff, Wales

    Is Sky Mobile service always terrible in Cardiff? None of my apps (including the most important ones 👀) aren’t working!! @SkyHelpTeam

  • gingio
    Shane Andrews MBE 💙 (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam hi, my sky Q and my other box that mirrors it hasn’t been working for 5 hours now. Is there an issue in Cardiff?

  • MRosspearce
    Ross Pearce (@MRosspearce) reported from Cardiff, Wales

    @SkyHelpTeam Hello, I just want to register a problem with my Sky Q box. It is noisy and needs regular re booting.Also the connection with the mini box is unreliable. I would like an engineer to call but don’t want that to happen during the Covid pandemic.

  • gingio
    Shane (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam hi, I’m not happy that I’ve had numerous conversations with your team about returning my router and despite them confirming you received it back you’re now charging me. Please help.

  • peterrobey
    Peter Robey (@peterrobey) reported from Risca, Wales

    @SkyHelpTeam Help needed please, Sky customer is shocking! I was promised a call from Sky technical support tonight at 7pm - no call! Very disappointed! Still no Broadband since installation of new Ultrafast 1. Just disgraceful!

  • ThomasBroad1
    Brother Biscuit (@ThomasBroad1) reported from Cardiff, Wales

    @jacobwyn29 @SkySports @premierleague Photo fix

  • Riddy81
    Riddy 🇬🇧 🦢🦢🦢🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Riddy81) reported from Cardiff, Wales

    If @SkySports don't show the south wales Derby, I swear I will cancel my sky subscription and going forward i will stream every game illegally to as many people as I can fit in my front room.. sort it out

  • nathchurch
    Nathan (@nathchurch) reported from Newport, Wales

    @SkySports You just don’t get it at all, do you? You constantly spout the same rubbish about how Steve Bruce was badly treated by the fan base! Incorrect!!!! Sure some people said some horrid stuff but that is the minority. He was never one of us, his record was shocking! Simples

  • StaceyWorboys
    Stacey Worboys (@StaceyWorboys) reported from Pontypridd, Wales

    @SkyHelpTeam is there issues with using the SkyGo app on iPhone? I’ve been unable to use it for a few weeks now. Doesn’t do anything when I try to watch something, just black screen with loading cog.

  • Dimclem_
    🏴󠁧󠁢󠁷󠁬󠁳󠁿Claire🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Dimclem_) reported from Cardiff, Wales

    @SkyHelpTeam it is not even 14 days since I joined Sky and my Q box has to be replaced. Do you think this is acceptable? I look forward to hearing how you intend to compensate me for the inconvenience and poor ‘service’.

  • kiplin1995
    kip (@kiplin1995) reported from Llanharry, Wales

    @SkyHelpTeam fibre down in Pontyclun, South Wales by any chance? #SkyDown

  • JamesHenryEades
    ✈TheConcordeSpiritPsychicMedium✈ (@JamesHenryEades) reported from Abercynon, Wales

    @SkyHelpTeam Any idea when my broadband will be back on please? So frustrating paying for a substandard service 😤

  • ChrisEddy_7
    Eddy 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ChrisEddy_7) reported from Pontnewydd, Wales

    No televised #IPL today then @SkySports @KaceyEdwards91 time to cancel the sky sports subscription 👀

  • alunT
    Alun Thomas (@alunT) reported from Cardiff, Wales

    It has been down for over 12 hours now @SkyHelpTeam when should i expect my broadband, security, ring doorbell and Sky Q box to be up and working? #skydown #skybroadband

  • berts_back
    Berts Back 🇧🇧 (@berts_back) reported from Cardiff, Wales

    @SkyHelpTeam @WeAreOpenreach Somebody is lying again 2nd visit today & fibre still won’t be fitted until another visit. So that will be 3 visit 3 appointments. Getting pissed off now was told it will be sorted today🤬will definitely be looking for a refund as service is 💩

  • mikeyroberts81
    Mikey Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mikeyroberts81) reported from Cardiff, Wales

    @PollyJames @SkyHelpTeam I live in Cardiff but my Internet seems to be fine, but dad who lives a mile down the road says his isn't working. Hopefully will be fixed soon.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • oghenemere005
    Oghenemere (@oghenemere005) reported

    @adebary22 @SkySports How is that a problem to you if he doesn't play for the team you support?

  • Steveeholmes
    Stephen E Holmes (@Steveeholmes) reported

    @SkySports that green screen is ***€ing terrible! Like watching the weatherman

  • DavidMaiden
    David Maiden (@DavidMaiden) reported

    @charlieldrv @SkyHelpTeam I was watching Birmingham v Southampton and it was terrible. I thought it was just me! So pleased I'm not the only one. So, how do we collude to hopefully get something to improve?

  • TimC9
    Tim (@TimC9) reported

    @saintsmith80 @SkyUK Always the same on the red button. Always awful.

  • JohnMac19059272
    Johnny Mac (@JohnMac19059272) reported

    @charlieldrv @SkyHelpTeam Even if you get a firestick certain Internet companies then can be a problem. Did any have these problems with a dish. Tech sucks and this wont be fixed in near future

  • charliecolu1970
    aChesterPhotography (@charliecolu1970) reported

    Skysports+ keeps jumping back to the first half or half time #colu sort this **** out @SkySports

  • sparry951
    Simon Parry (@sparry951) reported

    @charlieldrv @SkyHelpTeam Never had an issue with ours. In laws have a lot of problems with it but they are on Virgin

  • bmunckton
    Barry Munckton (@bmunckton) reported

    @charlieldrv @SkyHelpTeam What one are you doing to it. I’ve never had a single channel freeze on Q. I’m on stream now and so far so good too. You say sky +. Which doesn’t exist anymore. Are you actually on the old white box? If so. You’re being robbed get off it and get Q installed.

  • FplStavLasso
    Stav Coys (@FplStavLasso) reported

    Financial dopers Man City spend 325m on a new midfield but the cancerous skysports & talksport SCUM got a problem with 125m net spend Spurs. The agenda is as real as the PGMOL are corrupt

  • lambert83608575
    lambert (@lambert83608575) reported

    @SkySports This is just so bad for the game! Those fees have a knockdown effect throughout our football pyramid right down into non league set up