Sky Outage Report in Hengoed, Caerphilly County Borough, Wales
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The latest reports from users having issues in Hengoed come from postal codes CF82.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Hengoed, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Newport, Cardiff, Merthyr Tydfil, Blackwood, Pontypridd, Caerphilly, Mountain Ash, Pontyclun, Porth, Hengoed, Bargoed, Ferndale, Tonypandy, Pontypool and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Newport |
Internet | |
| Cardiff |
Internet | |
| Newport |
Internet | |
| Merthyr Tydfil |
Internet | |
| Newport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
@KathyW1973 @SkyUK Not had any emails for 10 days, they say we need to update our password. Can’t do it online so when we ring them they say our phone/tablet/laptop is the problem. Not getting anywhere!! They’ve always been a shoddy company!
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Cath Colleypriest
(@CathFluffybob1) reported
from
Cardiff, Wales
So @SkyHelpTeam I pay u £145 a month no response and no access to help online or phone line
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Max
(@Max25143798) reported
from
Newport, Wales
@robbedford32 @RetainsTheCrown @MatchroomBoxing @DunkinDonutsCtr @DAZN_USA @SkySports He's capable but I don't think he will... think he will me made to technically outbox him in rematch rather than ko him like the HWkings do n Ruiz beats him in both, confidence will b thru the roof! Think rematch bad idea but has no choice
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Soteroula Philippou
(@SoteroulaP) reported
from
Cardiff, Wales
@SkyHelpTeam Unable to access my emails since yesterday morning and unable to reset my password. It keeps asking me for the 1st street I lived and won’t accept my answers - tried so many combinations....Please help
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Lowri Roberts
(@Lowri_Amlwch) reported
from
Cardiff, Wales
Hello @SkyHelpTeam ! I’ve just spoken to your terrible customer service team! The woman couldn’t do “downgrading” or “cancelling” accounts. She couldn’t put me through to anyone either. She offered a tel. number + assured me that they’d be open until 9. They weren’t. She lied! 👎🏼
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Thomas David Morgan
(@TomDavidMorgan) reported
from
Pencoed, Wales
******* does the @SkyUK app ever work! Sort it out watched the same bastard advert over an over then freezes!!
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WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
Never a good experience with @SkyUK locked my account 10 days ago and still getting piss poor customer service!!!
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Cath Colleypriest
(@CathFluffybob1) reported
from
Cardiff, Wales
@SkyHelpTeam Tried this not recognising anything need to print flight tickets ASAP getting no help
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Cath Colleypriest
(@CathFluffybob1) reported
from
Cardiff, Wales
@SkyHelpTeam I can’t log into my email it says my password is wrong I followed the help path and it wanted to charge me £4.80
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heathwindowsltd
(@Heathwindows80) reported
from
Taff's Well, Wales
Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyHelpTeam not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.
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thecountydoc
(@thecountydoc) reported
from
Newport, Wales
@SkyHelpTeam Totally fed up with sky tv here in NP20. Its been down most of the day for days now and comes back on late afternoon. Sky not admitting a problem so booked an engineer to check the system, won’t get a visit for TEN days, absolutely disgusting service.
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@SkyHelpTeam @glennerboy Good luck getting any support from this lot #Jokers
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heathwindowsltd
(@Heathwindows80) reported
from
Taff's Well, Wales
Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyUK not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@SkyHelpTeam only been a sky broadband customer for three weeks and it's not as good as talk talk gutted I swapped now.. how do I cancel my broadband
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thecountydoc
(@thecountydoc) reported
from
Newport, Wales
@SkyHelpTeam is there a problem in my area South Wales
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Sue Stowell
(@sue_stowell) reported
from
Machen, Wales
@SkyHelpTeam Hi The Sky Q voice control has stopped working today. I’ve reset the remote, rebooted the sky box & reset the Internet. Still nothing. Tried my upstairs sky box & the same. Can you confirm if there is a problem. Thanks
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Ryan Price
(@ryanprice1927) reported
from
Llantwit Fardre, Wales
Time to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda
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lou mack
(@louisem82640379) reported
from
Merthyr Tydfil, Wales
@SkyHelpTeam hi I’ve taken Netflix out with you but I can’t login can someone help please
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Andrew Partridge
(@billybollox1980) reported
from
Cardiff, Wales
@TheKopHQ Just seen this on skysports mate not a chance in hell is that happening for that price… I really don’t see the point in pointless bids… it’s like us bidding 15 mil for Van Dijk… ******* stupid offer !!!
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WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
@andy_alloyd4 @SkyUK It is mate, the customer service is non existent aswell. They need to sort out their training as most of them were clueless.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Carl Wood
(@CarlWoo63017264) reported
@SkySports Goes 15-0 down in 1st game...... retires 'injured'.
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ecnerual76
(@ecnerual76) reported
@SkyHelpTeam Appaling service from sky. After over 30hrs without broadband, still claiming nothing is wrong! Affects quite a few streets in our area. Clearly a problem at the exchange. Other providers have acknowledged the issue with their customers but not sky. #byebyesky
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alex
(@alex_calland) reported
@SkyHelpTeam I did manage to get hold of them but they stated the remote was no longer manufactured and gave me the website for yourselves linking the product!! Luckily I managed to find the remote down the side of the sofa
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Matthew Sagar
(@matthew_sagar) reported
@SkyHelpTeam it’s just ridiculous now - followed all the steps multiple times and yet like so many customers Paramount doesn’t work in SkyQ - I know a bot will now ask me to confirm various steps I’ve completed multiple times but still not working!
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ecnerual76
(@ecnerual76) reported
@SkyHelpTeam Appaling customer service from sky. After 30hrs+ without broadband, still claiming nothing is wrong. It affects quite a few streets in our area, clearly a problem at the exchange. Other providers have acknowledged the issue with their customers but not sky. #byebye
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DL
(@DJL_96) reported
@SkyHelpTeam would be great if you could help out, still getting error messages when trying to get my Paramount+ account
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Jess Harris
(@jessiekate29) reported
@SkyHelpTeam I have no internet connection & after various tests your service has concluded I need an engineer to be sent out… earliest available is 7th July! How am I and my partner supposed to WFH until then?! Impossible to speak to an actual person to sort this out as well!
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Caz
(@Caz77107671) reported
@SkyHelpTeam I'm a diamond vip and it's a joke as the offers never apply to me as they are to far away from where I live .and do we ever win anything nope or get any good offers they are a joke as well. All you do is put the price up and up
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Derek
(@Derek17413436) reported
@SkyHelpTeam Are people still having problems with Paramount +have downloaded but when selecting show all I get is constant buffering
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Jo Reads Romance
(@joreadsromance1) reported
Morning @SkyHelpTeam. Are there known internet issues in Glenrothes or Cupar, Fife (KY15)? My parents don't have Sky internet / broadband this morning. Ta.