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Sky outages and service status in Hengoed, Wales

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Hengoed, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received May 17, 7:03 PM GMT+1.
  • 55% Internet (55%)
  • 18% Wi-fi (18%)
  • 14% E-mail (14%)
  • 9% TV (9%)
  • 5% Total Blackout (5%)

The latest reports from users having issues in Hengoed come from postal codes CF82 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 18: Problems at Sky

Sky is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Hengoed, Wales

The most recent Sky outage reports came from the following cities: Bargoed, Ferndale, Cardiff, Newport, Blackwood, Hengoed, Tredegar, Cwmbran, Caerphilly, New Tredegar, Treharris, Pontypridd, and Tonypandy.

CityProblem TypeReport Time
Bargoed TV 16 hours ago
Ferndale Internet 2 days ago
Cardiff Wi-fi 3 days ago
Newport Internet 3 days ago
Cardiff Internet 6 days ago
Cardiff Wi-fi 7 days ago

Nearby cities with recent reports

Cardiff

2 recent signals

3 days ago
Bargoed

1 recent signals

16 hours ago
Ferndale

1 recent signals

2 days ago
Newport

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • sarahtattoo13
    Sarah Harvey (@sarahtattoo13) reported from Abertridwr, Wales

    @SkyUK Hi, I upgraded and activated my free year of discovery+ but everytime I try to use it on my box its says I need to upgrade? Can you help please? 🙏🏼🙏🏼

  • JamesHenryEades
    ✈TheConcordeSpiritPsychicMedium✈ (@JamesHenryEades) reported from Pencoed, Wales

    @SkyHelpTeam my broadband is super slow!! I’m paying for sky ultra fast I’m only getting 33.3 Mb per second 😤 I was getting over 100!!

  • thomjamesmcc
    Thom (@thomjamesmcc) reported from Cardiff, Wales

    Is Sky Mobile service always terrible in Cardiff? None of my apps (including the most important ones 👀) aren’t working!! @SkyHelpTeam

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Newport, Wales

    @100Climbs @ibiza74pete1 Brilliant! Snag is, though I threaten to do this, the kids know I need to keep it on in order to run my business! Does anyone know if it's possible to divide the wifi signal so I can keep one channel on (password protected) but switch off the other? I use Sky. @SkyHelpTeam

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Newport, Wales

    @breezymate @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • gareth_thmpsn
    Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @SkyHelpTeam guys do you have a telephone number where I can speak to someone? Your automated service just keeps going around in a circle & repeating its self.

  • nathchurch
    Nathan (@nathchurch) reported from Newport, Wales

    @SkySports You just don’t get it at all, do you? You constantly spout the same rubbish about how Steve Bruce was badly treated by the fan base! Incorrect!!!! Sure some people said some horrid stuff but that is the minority. He was never one of us, his record was shocking! Simples

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Newport, Wales

    @lairy72 @SkyUK If they make any admissions of poor service/promise to do anything for you (e.g. send a router/booster) ensure you get them to email you written confirmation whilst you are still on the phone with them, or they'll deny it was ever said & won't be able to locate recording of call!

  • faT_Taf_213
    LeaveMyArseAlona (@faT_Taf_213) reported from Cardiff, Wales

    @DonVito29985036 @SkySportsPL @SkySports They can’t win anything with a captain that has never lifted a single trophy in his career.Better off going with Hendo as captain,at least he knows what is needed to win trophies. Kane just wants individual glory.That is exactly why he never squared the ball to Sterling at the WC

  • berts_back
    Berts Back 🇧🇧 (@berts_back) reported from Cardiff, Wales

    @SkyHelpTeam @WeAreOpenreach Somebody is lying again 2nd visit today & fibre still won’t be fitted until another visit. So that will be 3 visit 3 appointments. Getting pissed off now was told it will be sorted today🤬will definitely be looking for a refund as service is 💩

  • gingio
    Shane (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam hi, I’m not happy that I’ve had numerous conversations with your team about returning my router and despite them confirming you received it back you’re now charging me. Please help.

  • Gailt31
    GForce (@Gailt31) reported from Cardiff, Wales

    @SkyHelpTeam any update on when Cardiff broadband service will be restored? This has been going on since yesterday evening

  • amphlett_sg
    #HelloMyNameIsSimon🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@amphlett_sg) reported from Cardiff, Wales

    @SkyHelpTeam my mother in law ordered multiscreen in December and has been paying for it but no Minibox can you help ? Tried online & phone but going round in circles!

  • newman40
    newman40 (@newman40) reported from Merthyr Tydfil, Wales

    Getting very bored of this #FSG selling #LFC and Bellingham and all the other **** now if im honest. Unless i see it on Skysports news im not even going to acknowledge it. Rant over 😠

  • GerJDav
    Gerald J Davies (@GerJDav) reported from Caerphilly, Wales

    @_drane @SkyUK If you use your hotspot try balancing your phone near an open window It might help the phone signal get in if you’ve got coated or treated glass

  • timscoreboard
    Tim Powell Legacy Supporter of 40 years (@timscoreboard) reported from Taff's Well, Wales

    @maxwoody84 @Utd_76 @SkySports Cancel the subscription and tell them why when asked. It's what I did

  • kayleighj_11
    Kayleigh Johnson♡✨ (@kayleighj_11) reported from Beechwood, Wales

    @SkyUK .. seen the problem herself and today once agin internet is sooo slow & keep loosing connection again!!

  • wenglishpaul
    Paul Scanlon 🏃‍♂️🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿🏃🎖 (@wenglishpaul) reported from Cardiff, Wales

    So after 20 years of being a @skytv customer. @SkyHelpTeam are happy to loose me as a customer absolutely disgusting attitude. To say I'm furious is an understatement #poorservice

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • alunT
    Alun Thomas (@alunT) reported from Cardiff, Wales

    It has been down for over 12 hours now @SkyHelpTeam when should i expect my broadband, security, ring doorbell and Sky Q box to be up and working? #skydown #skybroadband

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • humantorch1036
    Johnny Storm (@humantorch1036) reported

    @SkyUK Is your broadband down? Can't get anything on tv or phone.

  • OB1473829
    - (@OB1473829) reported

    @AFC_Gooner_Mark @Goonerlad83 @SkySports I’ve never once in my adult life been asked what my GCSE results were and I’m doing pretty well.

  • kimber74073
    Ian Kimber (@kimber74073) reported

    @thechelskikid @SkySports What a horrible player. complete ********.

  • M17964Peter
    Peter the BullDug (@M17964Peter) reported

    @iRuntheshow1 @SkySports For telling the truth? Get to **** you idiot, that statement fooled absolutely no one. It's an attempt to stop people questioning the SFA. They employ the Refs and the Head of the Refs, they are not apply the rules correctly that's not Kris Boyds fault, it is theirs.

  • stevedaly07
    Root Koppwhinger (@stevedaly07) reported

    @deniese_o @SkySports I honestly never noticed.

  • julie_trudgill
    Julie Trudgill (@julie_trudgill) reported

    @RobGemmell1 @SkySports That was ludicrous. I have never seen a player interviewed during a game!

  • RyanMason149224
    Ryan Mason (@RyanMason149224) reported

    Who dressed around Keane and Mark Chapman for @SkySports Sunday? They look like they should be down the pub. #skysports #Newcastle #westham

  • JDexmanppd
    JDexman (@JDexmanppd) reported

    WTF is this nonsense, @SkySports interviewing players during the game, stop it immediately.

  • steviehamer
    stephen hamer (@steviehamer) reported

    @Garymobarry @SkySports I’m a Boro fan and you might be right… but ****, how fragile Southampton fans will be if they get kicked out 🤪

  • ryan_rodwell
    Ryan R (@ryan_rodwell) reported

    @Coyredsbcfc @SkySports This doesn’t look intentional at all. The hand goes out when he already lifted that foot and is stepping in that direction. He’s also not even looking down to see it.