Sky

Sky Outage Report in Hengoed, Caerphilly County Borough, Wales

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Hengoed come from postal codes CF82.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Hengoed, Caerphilly County Borough, Wales 01/12/2026 10:30

January 12: Problems at Sky

Sky is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Hengoed, Caerphilly County Borough, Wales

The most recent Sky outage reports came from the following cities: Ferndale, Newport, Cardiff, Treorchy, Pontypool, Caerphilly, Aberdare, Abergavenny, Blackwood, Treharris, Hengoed, Mountain Ash, Cwmbran, Pontypridd and Merthyr Tydfil.

Loading map, please wait...
City Problem Type Report Time
United KingdomFerndale Internet
United KingdomNewport Internet
United KingdomCardiff TV
United KingdomNewport Internet
United KingdomTreorchy Internet
United KingdomCardiff TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @SkyHelpTeam You need to employ more people. Everytime i have called over the previous 20 years with a problem i wait far too long. Customer retentions and sales answer far quicker! #sky

  • faT_Taf_213 LeaveMyArseAlona (@faT_Taf_213) reported from Cardiff, Wales

    @DonVito29985036 @SkySportsPL @SkySports They can’t win anything with a captain that has never lifted a single trophy in his career.Better off going with Hendo as captain,at least he knows what is needed to win trophies. Kane just wants individual glory.That is exactly why he never squared the ball to Sterling at the WC

  • srp0000 Shaun Porter (@srp0000) reported from Newport, Wales

    Wtf is wrong with the sound @SkySports #MUNEVE ?

  • ricardofodol Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    Very excited to be getting FTTP...fibre broadband... to the property Monday...years of intermittent issues hopefully gone...150 Mbps here we come @SkyUK

  • jamestuck James (@jamestuck) reported from Cardiff, Wales

    @SkyHelpTeam apparently you’ve cancelled my mobile phone swap because I didn’t send my old phone back in the packaging you never sent me. It sure what more I can do because getting in touch with you is like trying to unravel the mystery of how the universe started. #helpme

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • kev_Cymru Kevin D 🏴󠁧󠁢󠁷󠁬󠁳󠁿🍺🏒🏳️‍🌈 (@kev_Cymru) reported from Cardiff, Wales

    @SarahBell85 @SkyHelpTeam It’s down in Cardiff too so unlikely your device

  • WelshBish Tim Bishop (@WelshBish) reported from Maesycwmmer, Wales

    @SkyHelpTeam do you offer any boosters for WiFi? Im@just 4 meters away from the router in another room and it’s so slow

  • faT_Taf_213 LeaveMyArseAlona (@faT_Taf_213) reported from Cardiff, Wales

    @DonVito29985036 @SkySportsPL @SkySports He did not square that ball to Sterling and he has never won a single trophy in his life. He will not win his first trophy with England. He’s not a winner & those are the facts . Come back when he’s actually won something of significance.

  • kev_Cymru Kevin D 🏴󠁧󠁢󠁷󠁬󠁳󠁿🍺🏒🏳️‍🌈 (@kev_Cymru) reported from Cardiff, Wales

    @ChristianFish3 @SkyHelpTeam Mine is down. In city centre

  • jamestuck James (@jamestuck) reported from Cardiff, Wales

    @SkyHelpTeam This is no help at all. I need to actually speak to someone but you don’t allow me. Ultimately the process to return my old device was not followed by Sky so never happened.

  • Colmitchell1 Colmitchell🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Colmitchell1) reported from Tylorstown, Wales

    @SkyHelpTeam my landline and broadband are not working again, I’ve tried to call and been on hold for 45 mins. It has not been working probably since Xmas

  • ricardofodol Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    @AndrewMorganRCT @skytv @SkyHelpTeam you're better this, help Cllr Morgan out

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @SkyHelpTeam guys do you have a telephone number where I can speak to someone? Your automated service just keeps going around in a circle & repeating its self.

  • gingio Shane Andrews MBE 💙 (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam hi, my sky Q and my other box that mirrors it hasn’t been working for 5 hours now. Is there an issue in Cardiff?

  • MarkDav59132946 Mark Davies (@MarkDav59132946) reported from Tonypandy, Wales

    @SkySports can you tell me if people wanted to cancel their contracts early because of the extra charges in April if they would be allowed? I am sure if enough people did this you would soon change your mind. A company as big as yours and people are struggling enough with the

  • kiplin1995 kip (@kiplin1995) reported from Llanharry, Wales

    @SkyHelpTeam fibre down in Pontyclun, South Wales by any chance? #SkyDown

  • kev_Cymru Kevin D 🏴󠁧󠁢󠁷󠁬󠁳󠁿🍺🏒🏳️‍🌈 (@kev_Cymru) reported from Cardiff, Wales

    @SkyHelpTeam broadband is down, is there an outage in the Cardiff area ? #cardiff #skybroadband

  • amphlett_sg #HelloMyNameIsSimon🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@amphlett_sg) reported from Cardiff, Wales

    @SkyHelpTeam my mother in law ordered multiscreen in December and has been paying for it but no Minibox can you help ? Tried online & phone but going round in circles!

  • GerJDav Gerald J Davies (@GerJDav) reported from Caerphilly, Wales

    @_drane @SkyUK If you use your hotspot try balancing your phone near an open window It might help the phone signal get in if you’ve got coated or treated glass

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • DesignerShel Shel (@DesignerShel) reported

    @SkyHelpTeam broadband been down in Hove for over 8 hours now… any update???? #skybroadband

  • FabledSage The Fabled Sage 🦁 (@FabledSage) reported

    @SkySports The game was getting far too soft and players were being urged to go over at the slightest touch, there is a universal problem with diving and with VAR now available players should be put to the sword for doing so in a bid to stamp it out. #UTV 👍

  • MUFC_46 Armand Nothnagel (@MUFC_46) reported

    @SkySports Im sorry, but whaaaaat ******** is he saying. Isnt power and speed exactly the 2 things you CAN teach, why else would you work on hand speed drills, working the bag, using medicine ***** etc. Anyway he is a fraud, fight a real fighter first. Making news for fuckall.

  • renvdl78irons Rene van Der Linden ⚒ (@renvdl78irons) reported

    @SkySports why do u bother to show anyone from not the top “6” of all u talk about is the “6” **** coverage

  • DavidRo95487354 David Roberts (@DavidRo95487354) reported

    @SkySports **** sake ...what next 🤦🤦🤦...get a life

  • RSmithers52 Robert Smithers (@RSmithers52) reported

    @SkySports No season finishes after 2 or 3 games, UNLESS the players lay down to get the manager sacked. Lots of talk last year key players didn’t like Arteta. Never discount the possibility of this.

  • louispickleball Louis Laville (@louispickleball) reported

    @SkyHelpTeam Hi @SkyHelpTeam thank you but I’ve tried this and it still doesn’t work - we have had people come to ‘fix’ the issue before but still having problems! If you can help that would be much appreciated! 🙏 still unable to watch any tv 😢

  • DocWigan Doc (@DocWigan) reported

    @SkyHelpTeam Not a clue, some bloke came round and fitted a box for £200, Said its nothing do with him its Sky's Problem 😢

  • Liston1966 Liston 🏴󠁧󠁢󠁥󠁮󠁧󠁿⚽️🦊💙/// (@Liston1966) reported from Hinckley, England

    @SkySports why are we talking about Man UTD, Chelsea blah blah! Same old ****! Focus on teams playing, nobody cares about this bollox

  • DocWigan Doc (@DocWigan) reported

    @SkyHelpTeam Having difficulties watching the football tonight..Are you having problems in WN5