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Sky Outage Report in Hengoed, Caerphilly County Borough, Wales

Why is my Sky service not working?

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The latest reports from users having issues in Hengoed come from postal codes CF82 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Hengoed, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Blackwood, New Tredegar, Hengoed, Treharris, Pontypridd, Tonypandy, Cwmbran, Caerphilly, Newport, Merthyr Tydfil, Mountain Ash, Pontyclun, Porth, and Bargoed.

CityProblem TypeReport Time
Cardiff Internet 2 hours ago
Cardiff Internet 7 days ago
Blackwood Internet 7 days ago
New Tredegar Wi-fi 10 days ago
Hengoed Internet 10 days ago
Blackwood Internet 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • TylerHewitt123
    Tyler Hewitt🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TylerHewitt123) reported from Porth, Wales

    @SkySports ******* admin get to sleep

  • GenghisCANN
    Gareth Alan (@GenghisCANN) reported from Merthyr Tydfil, Wales

    @SkyUK is there am issue with sky broadband this evening? My connection has been rubbish for several hours now!

  • PaulSmith83
    Paul Smith (@PaulSmith83) reported from Mountain Ash, Wales

    @SkyHelpTeam can someone help me out please? I am speaking to someone called Aaron who is insisting on not helping me! Paying £42 a month for 2.5mbs broadband. He admits there’s a fault but won’t do anything about it.

  • SuperSizeRod
    Rhodri Cartwright (@SuperSizeRod) reported from Merthyr Tydfil, Wales

    What a fight! But surely Taylor won that by a mile... @SkySports @EddieHearn @KatieTaylor Parsoon is just running round throwing **** not landing clear shots Who won

  • pablo3479
    Lee Mason (@pablo3479) reported from Cardiff, Wales

    @SkyHelpTeam I'm trying to watch live TV on my android phone through WiFi but the following message keeps appearing: 'A playback error occurred - please try again'. I've tried everything possible but having no joy. Please help

  • Gavlaa
    Gavin Glover (@Gavlaa) reported from Marshfield, Wales

    @c7_OllyClifford @SkySportsPL @SkySports The technology is fine, the people officiating are the problem. So many wrong calls its embarrassing

  • srp0000
    Shaun Porter (@srp0000) reported from Newport, Wales

    @SkySports the commentators haven’t mentioned Mitrović for 2 minutes now! Damn they just did 🙄 #playofffinal

  • neilbennett0707
    Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    ******* @SkyUK hub not working again, this daily occurrence @skyhelpteam doesn't half help my complaint with @ofcom

  • lilmiss_annie
    angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    Been with @SkyUK almost 9yrs and this is the first time that an engineer has spoken to me so rudely. He knocks my door and TELLS me that he's cutting me off because I'm stealing from another customer. I EXPLAIED to him I have my own account and dish. He then points to the side

  • 7PechodMarwol
    Nicola Bennett(Soal) (@7PechodMarwol) reported from Aberaman, Wales

    @SkyHelpTeam I have sent a message. Really hope you can help with this. It’s very stressful got them

  • YukFongWong1
    Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam hi I’m not sure if I’ve downloaded a rental. I wanted it for Sunday as it’s surprise for my boys birthday. What can I do as I’m sure it says it will be deleted within 24 hrs help!!

  • NetballWales
    NetballWales (@NetballWales) reported from Cardiff, Wales

    Loved #womenssportsdebate on @skysports - 2 hours of great and interesting chat. But can’t help but feel there wasn’t any debate? A dozen people agreeing with one another doesn’t help... #StepOutsideTheEchoChamber

  • Youngonesclubs
    Young Ones Clubs Ltd. (@Youngonesclubs) reported from Pentyrch, Wales

    @skyhelpteam I have had poor WiFi coverage at my home for months, I have tried calling but as I am not vulnerable or Over 70 I can not get help. I have tried all the tips on website, It needs a booster. Can you please help?

  • YukFongWong1
    Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam I have been ringing you for ages regarding my bill pay I need someone to help me please

  • djdanter
    Denzil (@djdanter) reported from Caerphilly, Wales

    @PaulBro97733140 @SkySports I went to the Joshua vs Parker fight, always been a Joshua fan! I’ll never pay for anything involving that **** again. And Lewis Hamilton the same!

  • sarsjt
    SJT (@sarsjt) reported from Penmaen, Wales

    @SkyUK another awful phone call experience from sky for my parents who are elderly trying to set up sky since March yesterday’s call consisted of a two way conversation in a foreign language with a translator???? An hour later still no sky can someone please advise

  • lilmiss_annie
    angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    With the dish on it thats mine. I don't get a sorry just a "oh I see" my nephew rang customer services for me as I was still shaking and upset. All they told me to do was fill out a feedback form and that would be the end of it!! I am disgusted and disappointed in @SkyUK

  • david_batey19
    david (@david_batey19) reported from Mountain Ash, Wales

    @SkySports More bad news

  • JonathanConway9
    Jonathan Conway (@JonathanConway9) reported from Cardiff, Wales

    @SkyHelpTeam Thank you. Outside the home is certainly what the app said. Speed has been an issue for a few months, but the completely dropping internet has only been noticeable today.

  • gingio
    Shane (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam how come you can only offer me a basic broadband but BT can offer me two speeds over fibre? Am I missing something or are they slow in telling you they’re upgraded?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • marcjoblingfpl
    Marc Jobling (@marcjoblingfpl) reported

    Wish @SkyHelpTeam would hurry up and fix Durham's broadband..... it's been over 2 hours now 😥 #remoteworking

  • TheSquareTiger
    TheSquareTigerYT (@TheSquareTiger) reported

    @MKKhan95122509 @skytv Yeah @SkyHelpTeam said it’s down and they are investigating the issue, my house has the same problem with the internet issue

  • SignpostMarv
    SignpostMarv (@SignpostMarv) reported

    @SkyHelpTeam The present issue is the service status page hasn't been updated, so I have no information on the nature of the outage in Durham

  • Turtlesbreath
    King Geedorah (@Turtlesbreath) reported

    @SkyHelpTeam Hello? Paying customer with a question here!!

  • BBCavendishRds
    BeeBee Cavendish (@BBCavendishRds) reported

    @SkyHelpTeam are there known Talk issues in the East Riding YO43? We had a broadband outage at 1am and now have no phone-line.

  • amandajonesxxx
    Amanda M-Jones (@amandajonesxxx) reported

    @SkyHelpTeam why is my broadband down and when do intend to fix it. Some of us are trying to work!

  • seyman657
    JohnSeyman657 (@seyman657) reported

    @SkyHelpTeam Internet been down a few hrs now in durham area? Internet light on box is orange, any update in this? Tried to fix it

  • Richedwards1982
    Richard Edwards (@Richedwards1982) reported

    Now over 9 days since making a complaint to @SkyUK @SkyHelpTeam. Supposed to have had a call back within 72 hours!! Told to call up again which I have and told it’s not been looked at by a manager yet! Make another complaint! Absolute joke!#skytv #complaint #9daysandcounting

  • mediaareshit
    Reggie Smith (@mediaareshit) reported

    @SkyHelpTeam Definitely signed out of APP. Had this problem all last week. Can’t set up in the steps you provided.

  • marklovering73
    mark Lovering (@marklovering73) reported

    @SkyHelpTeam on holiday and can’t use phone ,sky helpline no help been through the online help and have spoken to help on another phone still no help . What a joke guess il be going back to O2 as never had an issue with them .