Sky Outage Report in Hengoed, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Hengoed come from postal codes CF82.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at Sky
Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Hengoed, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Cefn-coed-y-cymmer, Cardiff, Caerphilly, Merthyr Tydfil, Aberdare, Newport, Treharris, Hengoed, Treorchy, Pontypridd, Ferndale, Blackwood, Tonypandy, Mountain Ash and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Caerphilly |
Internet | |
| Caerphilly |
Internet | |
| Cardiff |
Internet | |
| Merthyr Tydfil |
Internet | |
| Cardiff |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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✈TheConcordeSpiritPsychicMedium✈
(@JamesHenryEades) reported
from
Abercynon, Wales
@SkyHelpTeam Any idea when my broadband will be back on please? So frustrating paying for a substandard service 😤
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@KleeJohn @SkyUK And ever thus it has been. Pretty poor service.
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@SkyHelpTeam im disgusted what youve done to my tv background. Absolute disgrace. How do i make a complaint?
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Kathryn Foot 🏴
(@KathrynFoot) reported
from
Llantwit Fardre, Wales
@SkyHelpTeam Fine. You’ve lost a customer.
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Kathryn Foot 🏴
(@KathrynFoot) reported
from
Llantwit Fardre, Wales
@SkyHelpTeam not impressed - called to recontract. Was made a decent offer but told I have to pay a £20 admin fee for the privilege of entering into another 18 month contract with you. Been with you for 21 years. Time to cancel?
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Captain Giant
(@Captain_P_Giant) reported
from
Pengam, Wales
Internet has been down for 3 hours 37... not sure whats going on either :( @SkyHelpTeam
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Ben Price
(@benprice84) reported
from
Penmaen, Wales
@SkySports Graeme Souness is an awful pundit, why do you still employ him? The obvious vendetta he has against Paul Pogba is bordering on ridiculous now
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Tim Powell Legacy Supporter of 40 years
(@timscoreboard) reported
from
Mountain Ash, Wales
Tele on for the first time today. Skysports news... **** off! Any news.... **** off! Radio... **** off! News papers... **** RIGHT OFF! Anyone who wants to talk to me about football but couldn't find Manchester on a map, let alone go to a game... **** off! Have I missed anyone?
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Neil Thorneycroft
(@Nthorney) reported
from
Newport, Wales
Do we have to have all this crap (the banners) on the screen? @the100 @SkySports
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Kayleigh Johnson♡✨
(@kayleighj_11) reported
from
Beechwood, Wales
@SkyUK broadband service is shocking!! Someone came out sorted tv out & said she could see something wrong with internet connection keeps dropping out snd rang briadbamd tech per her manager but they wont send anyone out they said yo her no problem with internet even though she..
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ⓛⓔⓔ ⓙⓞⓝⓐⓣⓗⓐⓝ
(@leejonathan) reported
from
Newbridge, Wales
@SkyHelpTeam shockingly bad service on the phone trying to upgrade to skyQ but found out you’ve been upgrading our service with sports channels & kids channels and we’ve never agreed to these. need to cancel & get refunded as well as move to skyQ.
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Daz Llewellyn
(@xWeLsH_DaZzLeRx) reported
from
Pontypridd, Wales
@chrismuzza @SkyHelpTeam Here with you Chris. Sat down for movie night and my screen started buffering and lost connection. Contacted @Pornhub but it's not them. It's my Internet. I need to know if the plumber had fixed the shower for his sister!
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Kayleigh Johnson♡✨
(@kayleighj_11) reported
from
Beechwood, Wales
@SkyUK .. seen the problem herself and today once agin internet is sooo slow & keep loosing connection again!!
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Colmitchell🏴
(@Colmitchell1) reported
from
Tylorstown, Wales
@SkyHelpTeam internet down in CF43 AGAIN
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@SkyHelpTeam im disgusted what youve done to my tv background. How do i make a complaint
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chris lay
(@chrislay84) reported
from
Cardiff, Wales
Aston villa vs Everton is the most played game in the history of top flight football. @skysports needs to explain why you treat it with such disrespect.... You are part of the problem with the so called "big 6". Shocking coverage, you should be ashamed.
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Kathryn Foot 🏴
(@KathrynFoot) reported
from
Llantwit Fardre, Wales
@SkyHelpTeam Have already emailed to cancel. I’m pretty sure I’m not the only person upset by this. As a loyal customer this is pretty shoddy treatment. Shame.
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@SkyHelpTeam How can you not provide 24 hours support? There is obviously a national #sky crisis #skydown
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kevinpurse
(@kevinpurse) reported
from
Cardiff, Wales
@SkyHelpTeam I'm having trouble with my Internet connection it keeps cutting out would like a swift response please
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Paul Scanlon 🏃♂️🏴🏴🏃🎖
(@wenglishpaul) reported
from
Cardiff, Wales
So after 20 years of being a @skytv customer. @SkyHelpTeam are happy to loose me as a customer absolutely disgusting attitude. To say I'm furious is an understatement #poorservice
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ade
(@iirishaidy) reported
@SkyHelpTeam I’ve emailed you guys and phoned for ages and got nowhere,can you give me a call tomorrow and help me sort this,I want to downgrade some things and hopefully upgrade my broadband or sky q. My bill has got huge and I’m not sure how ,it seems to have gone up fairly rapidly
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Matty
(@KirkMatty) reported
@SkyHelpTeam It says there’s an issue with the hub
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Happy Sarah
(@sarahinspalding) reported
@SkyHelpTeam I did 2 sky swaps that cost me a small fortune. Then 7 months later get told I have to pay another £110 for “further damage” there was not one chip or mark on either phone. Altogether my Bills to you are nearly £300 per month for all my sky products.
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Moira Hansen
(@moiraehansen) reported
Given the huge dependence on domestic internet connections for WFH over the past year, you'd think @SkyUK would let you about potential issues tomorrow morning sooner than 8.45pm tonight. I'm fairly sure the upgrades to the fibre network weren't just planned this evening.
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Adam Grocott
(@adamgrocott33) reported
@SkySportsPL @SkySports Awful keeper. That's got to be the first position for Leicester to sort out.
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Stephen195
(@Stephen19510) reported
@SkyHelpTeam just received a message that there is an outrage from midnight tonight until 10am in G72. Are you serious. I work from home and start at 8am. It is to late to advise my work. Terrible customer service #skytv
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abs moriarty
(@AbsMoriarty) reported
@SkyHelpTeam I'm currently on a £50 a month deal, but you've taken £70 out of my bank this month?! Could you please explain why. Not a very happy customer!!
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Rajesh
(@Scot23041975) reported
@SkyUK @SkyHelpTeam I received a text just now that due to essential maintenance your Broadband and Talk service may be unavailable between midnight &10 Am 2mrow. As you know majority work from home these days do you think its a wise decision to disrupt the service until 10 AM?
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Corry Littlefair
(@CozMicCozza) reported
So @OpenreachHelp tell me I can get FTTP... @bt_uk offer me 900Mb for £59.99 a month and yet my current provider @SkyUK can't access the Fibre network!! What's going on?
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Janna Gosling 💙
(@jannagoz) reported
@SkyUK please can you let me know how I can report a fault on my parents landline when their phone doesn’t work! I’ve tried messaging and keep getting automotive replies that don’t help!