Sky

Sky Outage Report in Hengoed, Caerphilly County Borough, Wales

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The latest reports from users having issues in Hengoed come from postal codes CF82.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Hengoed, Caerphilly County Borough, Wales 02/01/2026 09:00

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Hengoed, Caerphilly County Borough, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Pontyclun, Treharris, Tonypandy, Newport, Blackwood, Hengoed, Cwmbran, Caerphilly, Pontypool, Abergavenny, Pontypridd, Ynysddu, Ferndale and Treorchy.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff TV
United KingdomCardiff Internet
United KingdomPontyclun Internet
United KingdomTreharris Internet
United KingdomTonypandy TV
United KingdomCardiff Wi-fi

Community Discussion

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Sky Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • Colmitchell1 Colmitchell🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Colmitchell1) reported from Tylorstown, Wales

    @SkyHelpTeam my landline and broadband are not working again, I’ve tried to call and been on hold for 45 mins. It has not been working probably since Xmas

  • TanJanDav Tania Davies (@TanJanDav) reported from Cardiff, Wales

    @SkyHelpTeam Good morning, I have been having issues with my broadband for 3 weeks. Randomly my devices will not connect to the internet. The amber face appears as well as flashing on occasion . Seems to happen on a weekend and in the Evening? Can you help? Thanks

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @SkyHelpTeam guys do you have a telephone number where I can speak to someone? Your automated service just keeps going around in a circle & repeating its self.

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • amphlett_sg #HelloMyNameIsSimon🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@amphlett_sg) reported from Cardiff, Wales

    @SkyHelpTeam my mother in law ordered multiscreen in December and has been paying for it but no Minibox can you help ? Tried online & phone but going round in circles!

  • TanJanDav Tania Davies (@TanJanDav) reported from Cardiff, Wales

    @SkyHelpTeam They cut me off after they send a text!!! So frustrating. I am calling the published customer service number!!! I have tried all suggested directives in the website I just need help from a human !!

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @SkyHelpTeam You need to employ more people. Everytime i have called over the previous 20 years with a problem i wait far too long. Customer retentions and sales answer far quicker! #sky

  • gingio Shane Andrews MBE 💙 (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam hi, my sky Q and my other box that mirrors it hasn’t been working for 5 hours now. Is there an issue in Cardiff?

  • kev_Cymru Kevin D 🏴󠁧󠁢󠁷󠁬󠁳󠁿🍺🏒🏳️‍🌈 (@kev_Cymru) reported from Cardiff, Wales

    @SkyHelpTeam broadband is down, is there an outage in the Cardiff area ? #cardiff #skybroadband

  • AndrewCorten andrew corten (@AndrewCorten) reported from Newport, Wales

    @GNev2 how ******** do @SkySports allow such a biased prick like you commentate on a Man U game ? You are a disgrace #biased #disgrace

  • kiplin1995 kip (@kiplin1995) reported from Llanharry, Wales

    @SkyHelpTeam fibre down in Pontyclun, South Wales by any chance? #SkyDown

  • GerJDav Gerald J Davies (@GerJDav) reported from Caerphilly, Wales

    @_drane @SkyUK If you use your hotspot try balancing your phone near an open window It might help the phone signal get in if you’ve got coated or treated glass

  • kev_Cymru Kevin D 🏴󠁧󠁢󠁷󠁬󠁳󠁿🍺🏒🏳️‍🌈 (@kev_Cymru) reported from Cardiff, Wales

    @ChristianFish3 @SkyHelpTeam Mine is down. In city centre

  • ricardofodol Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    @AndrewMorganRCT @skytv @SkyHelpTeam you're better this, help Cllr Morgan out

  • glenn_nnelg9 Glenn Holloway (@glenn_nnelg9) reported from Llantrisant, Wales

    @SkyHelpTeam Again sky mess our broadband up. Without broadband for almost a month and now you turn it back off again and you can't turn it back on until the 7th of Jan. #workingfromhome #nointernet #help

  • UKEmpLawyer James Moss (@UKEmpLawyer) reported from Newport, Wales

    @100Climbs @ibiza74pete1 Brilliant! Snag is, though I threaten to do this, the kids know I need to keep it on in order to run my business! Does anyone know if it's possible to divide the wifi signal so I can keep one channel on (password protected) but switch off the other? I use Sky. @SkyHelpTeam

  • srp0000 Shaun Porter (@srp0000) reported from Newport, Wales

    Wtf is wrong with the sound @SkySports #MUNEVE ?

  • kev_Cymru Kevin D 🏴󠁧󠁢󠁷󠁬󠁳󠁿🍺🏒🏳️‍🌈 (@kev_Cymru) reported from Cardiff, Wales

    @SarahBell85 @SkyHelpTeam It’s down in Cardiff too so unlikely your device

  • TanJanDav Tania Davies (@TanJanDav) reported from Cardiff, Wales

    @SkyHelpTeam how do I get to talk to a human at customer service? I keep calling and the computer texts me a link to the website. You have already done that.!this is shocking service

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • jojo_236 Jo Shaw (@jojo_236) reported

    @SkyHelpTeam Hi Sky, I pre ordered a Samsung S22 ultra and swapped for previous sky handset. The offer on your website was for £200 extra bill credit for trading in my old phone as an existing sky mobile customer. I haven't yet received the £200 bill credit and when I call to

  • ItsSueBooooo Susxn 💥 (@ItsSueBooooo) reported

    @SkyHelpTeam Tv we got no satalite signal and been told we got wait 8 days other days it’s disgraceful

  • Kayla_clare Miss Murray (@Kayla_clare) reported

    @SkyHelpTeam Absolutely ridiculous customer service. The first reply clearly shows that your advisor did not read my message. Sky should be ashamed of how they treat their customers! You are discriminating against people who have to work Mon-Fri with no option to take a day off!

  • irksr_ ⭐⭐ (@irksr_) reported

    @peterkinahan02 @FabrizioRomano @SkySports Keep your bad feeling to yourself lads cuz Kante feels otherwise.

  • DdayGeek Dday Geek 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇮🇺🇦 (@DdayGeek) reported

    @SkyHelpTeam please can someone contact me as I am gaving issues with Sky tv and I can’t get through by phone

  • Shotgun57921467 Shak (@Shotgun57921467) reported

    @SkySports I have never seen you guys show so much condolences with a British sports player than you have with an Australian. Which I am also sad about. But what, no other news to show? Pathetic. Can't even stand by #LewisHamilton𓃵 who had been through worst.There u r promoting maxNot brit

  • sheilambabazi3 Sheila 🇺🇬-ChelseaFC 💙 Blue blood (@sheilambabazi3) reported

    @AbsoluteChelsea @SkySports He's that ex that never got over it.

  • iainp17 Iain (@iainp17) reported

    @SkyHelpTeam my Internet has been down all day, the troubleshooting on your website isn’t working. Can I speak to someone as I can’t find a number on the contact us part of your website

  • ChrisBlaylockDJ Chris Blaylock (@ChrisBlaylockDJ) reported

    @SkySports Ridiculous ball!! Drifting down the leg side only to turn 3 feet and take the top of off stump!! Utterly bonkers 👏🏼👏🏼

  • hhdzf27dkp Georgia McTigue (@hhdzf27dkp) reported

    @SkyHelpTeam sky has been down for nearly a week. Of course you make it hard to find the number to speak to someone. I will be leaving sky asap!