1. Home
  2. Companies
  3. Sky
  4. Hengoed
Sky

Sky outages and service status in Hengoed, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Hengoed, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Apr 25, 9:46 PM GMT+1.
  • 52% Internet (52%)
  • 30% Wi-fi (30%)
  • 9% E-mail (9%)
  • 4% Total Blackout (4%)
  • 4% TV (4%)

The latest reports from users having issues in Hengoed come from postal codes CF82 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 26: Problems at Sky

Sky is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Hengoed, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Newport, Hengoed, Tredegar, Cwmbran, Caerphilly, Blackwood, New Tredegar, Treharris, Pontypridd, Tonypandy, Merthyr Tydfil, Mountain Ash, Pontyclun, and Porth.

CityProblem TypeReport Time
Cardiff Internet 22 hours ago
Newport E-mail 2 days ago
Cardiff Internet 3 days ago
Hengoed Internet 3 days ago
Cardiff Total Blackout 6 days ago
Cardiff Wi-fi 6 days ago

Nearby cities with recent reports

Cardiff

5 recent signals

22 hours ago
Newport

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • timscoreboard
    Tim Powell Legacy Supporter of 40 years (@timscoreboard) reported from Taff's Well, Wales

    @maxwoody84 @Utd_76 @SkySports Cancel the subscription and tell them why when asked. It's what I did

  • BarryWebster79
    Barry Webster (@BarryWebster79) reported from Pontypridd, Wales

    @SkyHelpTeam yet another Broadband outage. Any update on when it’s likely to be fixed?? You say Cardiff and the South West, but the problem seems to be the whole of South Wales not just Cardiff

  • nathchurch
    Nathan (@nathchurch) reported from Newport, Wales

    @SkySports You just don’t get it at all, do you? You constantly spout the same rubbish about how Steve Bruce was badly treated by the fan base! Incorrect!!!! Sure some people said some horrid stuff but that is the minority. He was never one of us, his record was shocking! Simples

  • srp0000
    Shaun Porter (@srp0000) reported from Newport, Wales

    Wtf is wrong with the sound @SkySports #MUNEVE ?

  • benprice84
    Ben Price (@benprice84) reported from Penmaen, Wales

    @SkySports Graeme Souness is an awful pundit, why do you still employ him? The obvious vendetta he has against Paul Pogba is bordering on ridiculous now

  • kayleighj_11
    Kayleigh Johnson♡✨ (@kayleighj_11) reported from Beechwood, Wales

    @SkyUK .. seen the problem herself and today once agin internet is sooo slow & keep loosing connection again!!

  • TheRealRevK
    𝖱𝖾𝗏𝖪  🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TheRealRevK) reported from Abergavenny, Wales

    @rsmck @SkyUK That is going to be really bad for TVs here too. Wow.

  • gareth_thmpsn
    Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @SkyHelpTeam guys do you have a telephone number where I can speak to someone? Your automated service just keeps going around in a circle & repeating its self.

  • ricardofodol
    Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    @AndrewMorganRCT @skytv @SkyHelpTeam you're better this, help Cllr Morgan out

  • mikeyroberts81
    Mikey Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mikeyroberts81) reported from Cardiff, Wales

    Hey @SkyHelpTeam any chance you can stop slowing down my broadband? I know what the trick it, to make me upgrade to a 'faster service'. What I'll do instead is find a better provider.

  • besley1976
    Louise Watkins (@besley1976) reported from Cefn-coed-y-cymmer, Wales

    @SkyHelpTeam really disappointed with the worse service ever no one can help me on the phone such a disappointment

  • mikeyroberts81
    Mikey Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mikeyroberts81) reported from Cardiff, Wales

    @PollyJames @SkyHelpTeam I live in Cardiff but my Internet seems to be fine, but dad who lives a mile down the road says his isn't working. Hopefully will be fixed soon.

  • Gezzyroberts
    Geraint Roberts (@Gezzyroberts) reported from Panteg, Wales

    @SkyHelpTeam hi, I'm looking for a customer service number, could you please send me one. Thanks

  • wenglishpaul
    Paul Scanlon 🏃‍♂️🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿🏃🎖 (@wenglishpaul) reported from Cardiff, Wales

    So after 20 years of being a @skytv customer. @SkyHelpTeam are happy to loose me as a customer absolutely disgusting attitude. To say I'm furious is an understatement #poorservice

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Newport, Wales

    @lairy72 @SkyUK If they make any admissions of poor service/promise to do anything for you (e.g. send a router/booster) ensure you get them to email you written confirmation whilst you are still on the phone with them, or they'll deny it was ever said & won't be able to locate recording of call!

  • TanJanDav
    Tania Davies (@TanJanDav) reported from Cardiff, Wales

    @SkyHelpTeam Good morning, I have been having issues with my broadband for 3 weeks. Randomly my devices will not connect to the internet. The amber face appears as well as flashing on occasion . Seems to happen on a weekend and in the Evening? Can you help? Thanks

  • suzannathomas
    suzanna thomas (@suzannathomas) reported from Cardiff, Wales

    @SkyHelpTeam can you please tell me why it is so hard for you to send a router out so it arrives before the installers. 3 weeks since we upgraded and bt arrive this morning our router not till this afternoon. Cant do the proper checks. Shocking service for the price we pay.

  • peterrobey
    Peter Robey (@peterrobey) reported from Risca, Wales

    @SkyHelpTeam Help needed please, Sky customer is shocking! I was promised a call from Sky technical support tonight at 7pm - no call! Very disappointed! Still no Broadband since installation of new Ultrafast 1. Just disgraceful!

  • KathrynFoot
    Kathryn Foot 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@KathrynFoot) reported from Llantwit Fardre, Wales

    @SkyHelpTeam Have already emailed to cancel. I’m pretty sure I’m not the only person upset by this. As a loyal customer this is pretty shoddy treatment. Shame.

  • pippin_terence
    pip1974 (@pippin_terence) reported from Merthyr Tydfil, Wales

    @empireofthekop Not only biased , but a terrible commentator "that's more minimum than maximum " he said last night and chuckled to himself for ages absolute garbage . No insight whatsoever #SkySports #Tyler #dogshit

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • shaunbsilva
    sbs (@shaunbsilva) reported

    @jammierooroo @SkyUK There’ll be a 14 day cooling off period- make sure to cancel and provide feedback

  • beerbear1978
    The duke (@beerbear1978) reported

    @SkySports And its ******* ****. Electric piss poor garbage. Take us bk 20years pls you morons

  • decapod_10
    El Zoido (@decapod_10) reported

    @jammierooroo @SkyUK I work for a finance firm and, despite not being customer facing, I have regular training on vulnerable customer management. Someone crying on the call would immediately make them vulnerable and would prevent upselling/coercion of any kind. Fix this @SkyUK

  • Colin94522042
    Colin (@Colin94522042) reported

    @jammierooroo @SkyUK If only people would use their local libraries instead of wasting thousands on TV that they never watch or have already seen it and it’s on repeat.

  • TheDudleyDave
    Dave Roberts (@TheDudleyDave) reported

    Awful timing by @SkySports to go to an advert..surely you realise you should’ve waited until the end of SuperFranks monologue on the mic?..what if he dropped a bombshell at the end,or maybe a yes,I’m definitely here next season?..read the room eh?

  • bluearmy2015
    SuperPosh2021 (@bluearmy2015) reported

    What a disgrace @skytv are been on the phone for an hour my Aunty is expected to pay £50 a month for lowest form of broadband because she can’t have full fibre due to a care package on her phone, after 18 years as a customer I expect better @SkyHelpTeam

  • hans20101970
    Hans (@hans20101970) reported

    @SkySportsPL Declan Rice was poor last few Games yet Skysports so-called padits can't stop mantra Rice the best player

  • kcaj782
    jack walsh (@kcaj782) reported

    @SkyHelpTeam who can I speak to regarding the quality of my service? Horrendous buffering from my stream box when watching live sport

  • fionahtweet
    Fiona_tweet (@fionahtweet) reported

    @jammierooroo @SkyUK She probably my has a 14 day cooling off period. Cancel

  • LJHalsall
    Luke Halsall (@LJHalsall) reported

    @SkyUK terrible service. I cancelled everything with you in January. I've continued to be charged. When calling was told this would still take a week to get a refund. No compensation offered and not put through to complaints. Will not be using you again.