Sky

Sky Outage Report in Hengoed, Caerphilly County Borough, Wales

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Hengoed come from postal codes CF82.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Hengoed, Caerphilly County Borough, Wales 11/22/2025 04:50

November 22: Problems at Sky

Sky is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Hengoed, Caerphilly County Borough, Wales

The most recent Sky outage reports came from the following cities: Newport, Cefn-coed-y-cymmer, Cardiff, Caerphilly, Merthyr Tydfil, Aberdare, Treharris, Hengoed, Treorchy, Pontypridd, Ferndale, Blackwood, Tonypandy, Mountain Ash and Porth.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewport Internet
United KingdomCardiff Internet
United KingdomCaerphilly Internet
United KingdomCaerphilly Internet
United KingdomCardiff Internet
United KingdomMerthyr Tydfil Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • CathFluffybob1 Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales

    @SkyHelpTeam I can’t log into my email it says my password is wrong I followed the help path and it wanted to charge me £4.80

  • Heathwindows80 heathwindowsltd (@Heathwindows80) reported from Taff's Well, Wales

    Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyUK not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.

  • suzyb443 Suzanne Burrows (@suzyb443) reported from Mountain Ash, Wales

    @SkyHelpTeam @SkyUK ok, so I want the wifi guarantee, we have fibre max. You sent my husband links and shit but we got nowhere, now, can you tell me what we need to actually get wifi guarantee, at the moment, we are lucky to get it upstairs!!!

  • vaynorboy Lynn Thomas (@vaynorboy) reported from Cefn-coed-y-cymmer, Wales

    @Bowfinger1 @DavidJonesSky @SkySports Both sides didn’t have a clue! Two poor sides who gave the ball away too often!

  • Joetprosser Joe T. Prosser (@Joetprosser) reported from Llanhilleth, Wales

    @SkyHelpTeam It's okay. You're doing your best. Customer service is awesome, just inconsistent connections and the fact I've had an engineer out 2x in 2 months is dramatic haha.

  • SolicitingFlava SolicitingFlavours (@SolicitingFlava) reported from Cardiff, Wales

    @SkyHelpTeam Refuses to connect and when re - enter passwirs just keeps on stating authenication error or just say "connecting" and never does. This is not an acceptable service.

  • sue_stowell Sue Stowell (@sue_stowell) reported from Machen, Wales

    @SkyHelpTeam Hi The Sky Q voice control has stopped working today. I’ve reset the remote, rebooted the sky box & reset the Internet. Still nothing. Tried my upstairs sky box & the same. Can you confirm if there is a problem. Thanks

  • DaioGoddard David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @SkyHelpTeam @glennerboy Good luck getting any support from this lot #Jokers

  • K_J_Wheeler kevin wheeler (@K_J_Wheeler) reported from Cwmbran Central, Wales

    Credit where it is due, had outstanding customer service from @Screwfix @SkyUK and @virginmedia this weekend.

  • TomDavidMorgan Thomas David Morgan (@TomDavidMorgan) reported from Pencoed, Wales

    ******* does the @SkyUK app ever work! Sort it out watched the same bastard advert over an over then freezes!!

  • thecountydoc thecountydoc (@thecountydoc) reported from Newport, Wales

    @SkyHelpTeam Totally fed up with sky tv here in NP20. Its been down most of the day for days now and comes back on late afternoon. Sky not admitting a problem so booked an engineer to check the system, won’t get a visit for TEN days, absolutely disgusting service.

  • Heathwindows80 heathwindowsltd (@Heathwindows80) reported from Taff's Well, Wales

    Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyHelpTeam not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.

  • CathFluffybob1 Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales

    @SkyHelpTeam Tried this not recognising anything need to print flight tickets ASAP getting no help

  • SoteroulaP Soteroula Philippou (@SoteroulaP) reported from Cardiff, Wales

    @SkyHelpTeam Unable to access my emails since yesterday morning and unable to reset my password. It keeps asking me for the 1st street I lived and won’t accept my answers - tried so many combinations....Please help

  • SolicitingFlava SolicitingFlavours (@SolicitingFlava) reported from Cardiff, Wales

    @SkyHelpTeam issues in Llandaff Cardiff with Broadband - no sccess all day today . Please advise as to issue and how to claim refund for lack of service.

  • MissNortonC CatherINe N (@MissNortonC) reported from Cardiff, Wales

    Every time Martin Tyler apologises for 'some language you may have heard', I imagine #SkySports viewers up and down the land telling him to effoff. #SuperSunday

  • CathFluffybob1 Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales

    So @SkyHelpTeam I pay u £145 a month no response and no access to help online or phone line

  • gavalar83 Gavin Murphy⚽️️👹 🇾🇪 (@gavalar83) reported from Merthyr Tydfil, Wales

    @SkyHelpTeam can you help me access an old sky email address please

  • thecountydoc thecountydoc (@thecountydoc) reported from Newport, Wales

    @SkyHelpTeam is there a problem in my area South Wales

  • TomDavidMorgan Thomas David Morgan (@TomDavidMorgan) reported from Pencoed, Wales

    Why is @skysports app not working now!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Georgee01234 George (@Georgee01234) reported

    @plastic_pearl @SkySports it was a poor game but he didn't need to mention it all the time. I've watched plenty of other poor games where he's never said anything jus funny it was a united game

  • PunditAngry The Angry Pundit (@PunditAngry) reported

    @SkySports @GNev2 How about making the #CarabaoCupFinal free to air for once? That'll help English football

  • AmyAmyhab1 Amy Rebecca 🌼🖤 (@AmyAmyhab1) reported

    @SkyUK Hey, every time I use my phone (ring someone) it fails to connects and ends the call. My partners phone is also the same. My signal also goes down to 0 and then back up?

  • mastervp V (@mastervp) reported

    @J_Withers @SkyHelpTeam Got the same issue. Didn't work after restarting either.

  • 2110lfc 2110lfc (@2110lfc) reported

    @SkySports @GNev2 Same guy whos pumped a **** tonne of money into salford and had about 5 promotions in a row

  • jayodoyle JayoD (@jayodoyle) reported

    @SkySportsPL @SkySports When a ref can check re-runs on a pitch side monitor and still think it's a red card, he should never ref again. You can't educate stupid

  • Brookseylad1 Brooksey (@Brookseylad1) reported

    @SkySports what will this blackout actually achieve? Do they honestly think that people will worry not being able to read rubbish, not even said by the real person? #whatsthepointofitall

  • _RobboParker AGAINST MODERN FOOTBALL (@_RobboParker) reported

    Just had two attempts on goal but because we brought Koch on we're trying to see out a draw? Can clearly see him outside the 18 yard box 85th minute. Stop. Talking. ****. @SkySports @SkyFootball

  • Sunraged Sunraged, Thane of Liverpool (@Sunraged) reported

    Whenever I hear a commentator say "(player) has gone down....VAR will check it" with that "oooh, bloody 'ell!!" tone about it, I want to throw one of my tortoises through the television. Absolutely visceral anger at the level of scrutiny. #SkySports #SuperSunday #LFC

  • charIies17 charlie (@charIies17) reported

    @SkySportsPL @Carra23 @SkySports Slow game?