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Sky outages and service status in Hengoed, Wales

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Hengoed, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 27, 11:10 PM GMT+1.
  • 52% Internet (52%)
  • 17% Wi-fi (17%)
  • 13% Total Blackout (13%)
  • 9% E-mail (9%)
  • 9% TV (9%)

The latest reports from users having issues in Hengoed come from postal codes CF82 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 30: Problems at Sky

Sky is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Hengoed, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Newport, Caerphilly, Mountain Ash, Hengoed, Tonypandy, Bargoed, Ferndale, Blackwood, Tredegar, and Cwmbran.

CityProblem TypeReport Time
Cardiff Internet 3 days ago
Newport Total Blackout 3 days ago
Cardiff Wi-fi 3 days ago
Cardiff Total Blackout 3 days ago
Caerphilly Internet 5 days ago
Mountain Ash E-mail 6 days ago

Nearby cities with recent reports

Cardiff

3 recent signals

3 days ago
Newport

1 recent signals

3 days ago
Caerphilly

1 recent signals

5 days ago
Mountain Ash

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • JamesHenryEades
    ✈TheConcordeSpiritPsychicMedium✈ (@JamesHenryEades) reported from Abercynon, Wales

    @SkyHelpTeam Any idea when my broadband will be back on please? So frustrating paying for a substandard service 😤

  • gareth_thmpsn
    Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @SkyHelpTeam your service is getting worse & worse.

  • neil_roberts_
    Neil (@neil_roberts_) reported from Cardiff, Wales

    Sky Broadband is shite @SkyHelpTeam I have ultrafast plus and yet download speeds are way below what you say, streaming is slow and the wifi doesn’t reach every room. Talking to someone about it is a 45 minute wait. What’s the point? Useless

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • kev_Cymru
    Kevin D 🏴󠁧󠁢󠁷󠁬󠁳󠁿🍺🏒🏳️‍🌈 (@kev_Cymru) reported from Cardiff, Wales

    @ChristianFish3 @SkyHelpTeam Mine is down. In city centre

  • Nthorney
    Neil Thorneycroft (@Nthorney) reported from Newport, Wales

    Do we have to have all this crap (the banners) on the screen? @the100 @SkySports

  • TheRealRevK
    𝖱𝖾𝗏𝖪  🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TheRealRevK) reported from Abergavenny, Wales

    @rsmck @SkyUK That is going to be really bad for TVs here too. Wow.

  • mattaddicott
    Matt Addicott (@mattaddicott) reported from Mountain Ash, Wales

    @SkyHelpTeam broadband down CF45 South Wales ?

  • ChrisEddy_7
    Eddy 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ChrisEddy_7) reported from Pontnewydd, Wales

    No televised #IPL today then @SkySports @KaceyEdwards91 time to cancel the sky sports subscription 👀

  • kellyladd78
    Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam Your test doesn’t show upload speeds which is exactly where the issue is ?

  • GerJDav
    Gerald J Davies (@GerJDav) reported from Caerphilly, Wales

    @_drane @SkyUK If you use your hotspot try balancing your phone near an open window It might help the phone signal get in if you’ve got coated or treated glass

  • amphlett_sg
    #HelloMyNameIsSimon🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@amphlett_sg) reported from Cardiff, Wales

    @SkyHelpTeam my mother in law ordered multiscreen in December and has been paying for it but no Minibox can you help ? Tried online & phone but going round in circles!

  • daviddoodlebug
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Doodlebug BSc 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@daviddoodlebug) reported from Llantrisant, Wales

    @SkyHelpTeam Openreach say I has fttp. Your system says no. Why? I want to pay you more!!! Several emails and calls and not resolved. Last one to my wife was rude + condescending. Not happy. Due for renewal soon. If you want my business get it sorted.

  • kev_Cymru
    Kevin D 🏴󠁧󠁢󠁷󠁬󠁳󠁿🍺🏒🏳️‍🌈 (@kev_Cymru) reported from Cardiff, Wales

    @SarahBell85 @SkyHelpTeam It’s down in Cardiff too so unlikely your device

  • paullittle1977
    Paul Little (@paullittle1977) reported from Newport, Wales

    How is McIlroy playing again this afternoon, hasn’t played well in months and poor this morning @SkySports @SkySportsGolf

  • markshepherd
    Mark Shepherd (@markshepherd) reported from Newbridge, Wales

    Thanks @skyuk! Been waiting 12 days for an engineer and then this morning he doesn’t turn up. Next available appointment now is the 5th January which if I miss, cancel or reschedule may cost me £25 🤬 Netflix it is for Christmas then. Merry Christmas @SkyHelpTeam

  • jamestuck
    James (@jamestuck) reported from Cardiff, Wales

    @SkyHelpTeam This is no help at all. I need to actually speak to someone but you don’t allow me. Ultimately the process to return my old device was not followed by Sky so never happened.

  • TanJanDav
    Tania Davies (@TanJanDav) reported from Cardiff, Wales

    @SkyHelpTeam how do I get to talk to a human at customer service? I keep calling and the computer texts me a link to the website. You have already done that.!this is shocking service

  • BarryWebster79
    Barry Webster (@BarryWebster79) reported from Pontypridd, Wales

    @SkyHelpTeam yet another Broadband outage. Any update on when it’s likely to be fixed?? You say Cardiff and the South West, but the problem seems to be the whole of South Wales not just Cardiff

  • Gezzyroberts
    Geraint Roberts (@Gezzyroberts) reported from Panteg, Wales

    @SkyHelpTeam hi, I'm looking for a customer service number, could you please send me one. Thanks

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • RichardBennison
    Richard Bennison (@RichardBennison) reported

    @SkySports Well that clears it up why he’s been crap for a while

  • Gingermonkey3
    Gingermonkey (@Gingermonkey3) reported

    @SkySports ******* looks likes he going to a wake

  • Davidc2508
    David campbell (@Davidc2508) reported

    @SkySportsNews @SkySports Hats off to the lad as he can barely tie his own shoe laces never mind speak English

  • andrewsk1nner
    Andrew Skinner (@andrewsk1nner) reported

    @SkyUK you really need to sort your act out where it comes to customer service. 27 years and treated absolutely disgustingly, phone staff are shocking and I’ve spoken to double digit numbers of them. What’s the exec complaint process please??

  • LeProfMartin10
    Professor Martin (@LeProfMartin10) reported

    So moronic of @SkySports to focus on the relegation crap than the real thing

  • leonbarber4
    LEON BARBER (@leonbarber4) reported

    @mgsevs @SkySports That kind of thing never normally bothers me but it was blindingly obvious these times

  • pokemondcglobal
    Pokemon (@pokemondcglobal) reported

    @SkyHelpTeam URGENT COMPLAINT. I submitted a complaint to Sky and have received reference 5048677685. Despite repeated contact, my issue remains unresolved and I have now been advised that Sky has been unable to agree a resolution within the usual timescale. Please escalate this matter urgently and arrange contact from a senior complaints manager. #Sky #CustomerService

  • BenWayland99
    Ben Wayland (@BenWayland99) reported

    @NOW @SkySports broadcasting been ******* awful today, football kept cutting out and now the F1. Love my nowtv subscription use it all the time but its getting frustrating #nowtv #skysports

  • Kev043
    Kevin Hawkes (@Kev043) reported

    @MatchroomPool It's actually $12 is it worth it? not really, the video bitrate is terrible, less and less tournaments on @SkySports but it's okay to have a million darts events, but they make loads more money. I've watched @MatchroomPool live events since 1994

  • switchfactor
    TattooedGooner (@switchfactor) reported

    **** #SkySports for flipping between every ground except the one where they should be focusing on: The League Champions! Wankers.