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Sky outages and service status in Hengoed, Wales

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Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Hengoed, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and TV.
  • The most recent signal from this area was received Jul 13, 3:08 PM GMT+1.
  • 48% Internet (48%)
  • 17% Phone (17%)
  • 13% TV (13%)
  • 9% E-mail (9%)
  • 9% Total Blackout (9%)
  • 4% Wi-fi (4%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hengoed, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Caerphilly, Blackwood, Newport, Pontypridd, Merthyr Tydfil, Tonypandy, Treorchy, Aberdare, Pontypool, Mountain Ash, and Hengoed.

CityProblem TypeReport Time
Cardiff TV 4 days ago
Cardiff Internet 4 days ago
Caerphilly Phone 7 days ago
Caerphilly Phone 9 days ago
Cardiff Internet 11 days ago
Blackwood Internet 11 days ago

Nearby cities with recent reports

Cardiff

2 recent signals

4 days ago
Caerphilly

1 recent signals

7 days ago

Community Discussion

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Sky Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • laurarose13521
    Laura-Rose 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@laurarose13521) reported from Cardiff, Wales

    @SkyHelpTeam I know how to pay my bill my issue is with the text to verify the payment it can’t go through because my phone cut off

  • ricardofodol
    Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    Very excited to be getting FTTP...fibre broadband... to the property Monday...years of intermittent issues hopefully gone...150 Mbps here we come @SkyUK

  • berts_back
    Berts Back 🇧🇧 (@berts_back) reported from Cardiff, Wales

    @SkyHelpTeam @WeAreOpenreach Somebody is lying again 2nd visit today & fibre still won’t be fitted until another visit. So that will be 3 visit 3 appointments. Getting pissed off now was told it will be sorted today🤬will definitely be looking for a refund as service is 💩

  • suzannathomas
    suzanna thomas (@suzannathomas) reported from Cardiff, Wales

    @SkyHelpTeam can you please tell me why it is so hard for you to send a router out so it arrives before the installers. 3 weeks since we upgraded and bt arrive this morning our router not till this afternoon. Cant do the proper checks. Shocking service for the price we pay.

  • MarkDav59132946
    Mark Davies (@MarkDav59132946) reported from Tonypandy, Wales

    @SkySports can you tell me if people wanted to cancel their contracts early because of the extra charges in April if they would be allowed? I am sure if enough people did this you would soon change your mind. A company as big as yours and people are struggling enough with the

  • the_real_Jo74
    Jo (@the_real_Jo74) reported from Aberdare, Wales

    @SkyHelpTeam @skycusterservice your internet & mobile service is down. Can you please say why and when it is likely to running again plz?

  • GKTwentyThree
    Jonathan Rodgers (@GKTwentyThree) reported from Cefn-coed-y-cymmer, Wales

    @SkySports Again with the stupid waste of time tables... this xNonsense needs to stop... it means nothing

  • StevePither
    Steven Pither (@StevePither) reported from Treorchy, Wales

    Anyone else's @SkyUK broadband down in the #Rhondda #SouthWales area? @SkyHelpTeam

  • ThomasBroad1
    Brother Biscuit (@ThomasBroad1) reported from Cardiff, Wales

    @jacobwyn29 @SkySports @premierleague Photo fix

  • EmmaLouiseTho13
    Emma 🏳️‍🌈🏳️‍⚧️🖤🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@EmmaLouiseTho13) reported from Mountain Ash, Wales

    @SkyHelpTeam what exactly am I paying for? Our broadband has been down since 3pm... This is ridiculous 😒

  • timscoreboard
    Tim Powell Legacy Supporter of 40 years (@timscoreboard) reported from Taff's Well, Wales

    @maxwoody84 @Utd_76 @SkySports Cancel the subscription and tell them why when asked. It's what I did

  • paullittle1977
    Paul Little (@paullittle1977) reported from Newport, Wales

    How is McIlroy playing again this afternoon, hasn’t played well in months and poor this morning @SkySports @SkySportsGolf

  • DaioGoddard
    David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @SkyHelpTeam im disgusted what youve done to my tv background. How do i make a complaint

  • KHoulgrave
    🦋 Karen 🦋 (@KHoulgrave) reported from Newport, Wales

    How long is this outage going to last please? Been down all day @SkyHelpTeam #skybroadband #skybroadbandsouthwales

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • kev_Cymru
    Kevin D 🏴󠁧󠁢󠁷󠁬󠁳󠁿🍺🏒🏳️‍🌈 (@kev_Cymru) reported from Cardiff, Wales

    @SkyHelpTeam broadband is down, is there an outage in the Cardiff area ? #cardiff #skybroadband

  • besley1976
    Louise Watkins (@besley1976) reported from Cefn-coed-y-cymmer, Wales

    @SkyHelpTeam really disappointed with the worse service ever no one can help me on the phone such a disappointment

  • jamestuck
    James (@jamestuck) reported from Cardiff, Wales

    @SkyHelpTeam This is no help at all. I need to actually speak to someone but you don’t allow me. Ultimately the process to return my old device was not followed by Sky so never happened.

  • peterrobey
    Peter Robey (@peterrobey) reported from Risca, Wales

    @SkyHelpTeam Help needed please, Sky customer is shocking! I was promised a call from Sky technical support tonight at 7pm - no call! Very disappointed! Still no Broadband since installation of new Ultrafast 1. Just disgraceful!

  • Welsh_Saint14
    Ryan Davenport (@Welsh_Saint14) reported from Cardiff, Wales

    @SkyHelpTeam Having issues regarding my account, we have re-joined sky but as I used my email address from previous account before we left im not being shown anything on the account,just had confirmation emails and text messages so can't see anything regarding reschedule

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • marionacldsc
    Dr. Marion Allison M.CLDSC (@marionacldsc) reported

    I was warned, don't move to @SkyUK. Having ignored this advice, unfortunately, I can confirm poor customer service. @SkyHelpTeam comprised of bots, hours of online chat, repeating the same info, yet no resolution and a week without service and broken promises 😠

  • Ayanda_F_Zungu
    30 June 2026 (@Ayanda_F_Zungu) reported

    @Kwamegh13 @SkySports Translation: I will never marry Georgina

  • ItzDartanium
    SobozLFC (@ItzDartanium) reported

    @punk11000 @SkySports That's not the final retard. It says FOR THE FINAL. U don't even have a blue tick but want to speak **** to sound cool. Just stfu with the messi bandwagon ****

  • Moozment
    Aibo (@Moozment) reported

    @SkySports The US should never host another World Cup again. This is actually ridiculous. We are here to watch the game, not some throwback pop concerts for Madonna and co. 30 mins has serious implications on players & it destroys the whole intensity of the game. FIFA is a joke

  • lukeroyle41
    Luke Royle (@lukeroyle41) reported

    @SkySports **** off Tuchel you negative bell end. Tried to hold on for 40 minutes, we’re not Cape Verde, we England. Sack him. Terrible squad selection and terrible in game management.

  • khthejudge
    SENECHAL (@khthejudge) reported

    @SkyHelpTeam currently away in Tenerife. 5 Sky mobile customers here all on different devices and contracts and not one is able to ring out. Roaming enabled nothing wrong with settings and the phone is a brick using your network.

  • BBkvnf
    BB (@BBkvnf) reported

    @SkySports Sack Tuchel in the morning . Awful negative management

  • Crash49676428
    Crash. (@Crash49676428) reported

    @1richiebarnes @Hoodini0126 @SkySports The laws of the game was broken that should of been a dead ball that's what the laws say

  • RyanW_CFC
    🇮🇪Ryanhausen 🇮🇪 (@RyanW_CFC) reported

    @JohnSmithmummie @SkySports Because they’re literally breaking their OWN LAWS to pull this bullshit you idiot.

  • OmalleyAFC
    tO (@OmalleyAFC) reported

    @B_JMills @F_Edits @SkySports I don’t expect the referee to stop play if he didn’t see the incident. However, I do expect VAR to intervene after the goal, especially when the players and staff were telling the referee what had happened.