Sky Outage Report in Hengoed, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Hengoed come from postal codes CF82.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 17: Problems at Sky
Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (48%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Hengoed, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Merthyr Tydfil, Porth, Newport, Tonypandy, Pontypridd, Blackwood, Caerphilly, Pontypool, Pontyclun, Treharris, Hengoed, Cwmbran, Abergavenny and Ynysddu.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Total Blackout | |
| Cardiff |
Internet | |
| Cardiff |
||
| Merthyr Tydfil |
TV | |
| Porth |
TV | |
| Newport |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@Burgy_Tog @SkySports If it was the foot sweep that put him down then he should be able to beat the count. Always takes the easy way out Molina
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Tim Bishop
(@WelshBish) reported
from
Maesycwmmer, Wales
@SkyHelpTeam do you offer any boosters for WiFi? Im@just 4 meters away from the router in another room and it’s so slow
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@SkyHelpTeam You need to employ more people. Everytime i have called over the previous 20 years with a problem i wait far too long. Customer retentions and sales answer far quicker! #sky
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James
(@jamestuck) reported
from
Cardiff, Wales
@SkyHelpTeam This is no help at all. I need to actually speak to someone but you don’t allow me. Ultimately the process to return my old device was not followed by Sky so never happened.
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LeaveMyArseAlona
(@faT_Taf_213) reported
from
Cardiff, Wales
@DonVito29985036 @SkySportsPL @SkySports He did not square that ball to Sterling and he has never won a single trophy in his life. He will not win his first trophy with England. He’s not a winner & those are the facts . Come back when he’s actually won something of significance.
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Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
Very excited to be getting FTTP...fibre broadband... to the property Monday...years of intermittent issues hopefully gone...150 Mbps here we come @SkyUK
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Shane Andrews MBE 💙
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi, my sky Q and my other box that mirrors it hasn’t been working for 5 hours now. Is there an issue in Cardiff?
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James
(@jamestuck) reported
from
Cardiff, Wales
@SkyHelpTeam apparently you’ve cancelled my mobile phone swap because I didn’t send my old phone back in the packaging you never sent me. It sure what more I can do because getting in touch with you is like trying to unravel the mystery of how the universe started. #helpme
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LeaveMyArseAlona
(@faT_Taf_213) reported
from
Cardiff, Wales
@DonVito29985036 @SkySportsPL @SkySports They can’t win anything with a captain that has never lifted a single trophy in his career.Better off going with Hendo as captain,at least he knows what is needed to win trophies. Kane just wants individual glory.That is exactly why he never squared the ball to Sterling at the WC
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🏴 Doodlebug BSc 🏴
(@daviddoodlebug) reported
from
Llantrisant, Wales
@SkyHelpTeam I’ll either find another provider or bide my time.... Still doesn’t excuse the poor attitude today and the shabby excuses I’ve been fobbed off with over the last 14 days
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kip
(@kiplin1995) reported
from
Llanharry, Wales
@SkyHelpTeam fibre down in Pontyclun, South Wales by any chance? #SkyDown
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ⓛⓔⓔ ⓙⓞⓝⓐⓣⓗⓐⓝ
(@leejonathan) reported
from
Newbridge, Wales
@SkyHelpTeam shockingly bad service on the phone trying to upgrade to skyQ but found out you’ve been upgrading our service with sports channels & kids channels and we’ve never agreed to these. need to cancel & get refunded as well as move to skyQ.
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Colmitchell🏴
(@Colmitchell1) reported
from
Tylorstown, Wales
@SkyHelpTeam my landline and broadband are not working again, I’ve tried to call and been on hold for 45 mins. It has not been working probably since Xmas
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@SkySports Why are people hiring social media companies and wtf is wrong with saying ‘are you ready’ ffs
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Mark Davies
(@MarkDav59132946) reported
from
Tonypandy, Wales
@SkySports can you tell me if people wanted to cancel their contracts early because of the extra charges in April if they would be allowed? I am sure if enough people did this you would soon change your mind. A company as big as yours and people are struggling enough with the
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🏴 Doodlebug BSc 🏴
(@daviddoodlebug) reported
from
Llantrisant, Wales
@SkyHelpTeam Openreach say I has fttp. Your system says no. Why? I want to pay you more!!! Several emails and calls and not resolved. Last one to my wife was rude + condescending. Not happy. Due for renewal soon. If you want my business get it sorted.
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#HelloMyNameIsSimon🏴
(@amphlett_sg) reported
from
Cardiff, Wales
@SkyHelpTeam my mother in law ordered multiscreen in December and has been paying for it but no Minibox can you help ? Tried online & phone but going round in circles!
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Peter N
(@gooner1947) reported
from
Blackwood, Wales
@stuafc71 @SkySports @FA_PGMOL Another one of the mysteries of VAR. Its all garbage
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Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
@AndrewMorganRCT @skytv @SkyHelpTeam you're better this, help Cllr Morgan out
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Shaun Porter
(@srp0000) reported
from
Newport, Wales
Wtf is wrong with the sound @SkySports #MUNEVE ?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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bob
(@instinctlives) reported
@SkyHelpTeam been on the phone for an hour and a half, two transfers; still on call on hold - all I want is to book an engineer to install my sky broadband superfast 80. No idea what the problem is - worst service I’ve ever had from any company!
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J
(@_itsjace_) reported
@AbsoluteChelsea @SkySports Potter said if you're blind that's your problem respectfully.
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Riz Angel
(@RizAngel47) reported
@SkyHelpTeam Can you explain why after a week of no broadband in Brixton- it starts working for an hour and then goes off again- 8 days of not being able to fully work and no updates until today telling me problem is resolved- it isn’t and its been a very difficult and frustrating week
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LORD IAN MAC OF GLENCOE AND LOCHABER
(@Powersboy31) reported
@SkyHelpTeam Outage in the area…. G33 Glasgow ….. Just another problem to add to the list… Any news Heather? How long?
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Jason Pepperrell
(@JPepperrell) reported
@SkyHelpTeam Hi, I have just been emailed about my sky bill. I actually left sky last year. My final payment was the 2nd Jan 23, I have returned my equipment so am very confused to be contacted asking for more money. This problem needs to be sorted out straight away.
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The Bull
(@elbaUKtoro) reported
@SkyUK bored of the internet going off all time. Then call and have to wait. No thanks. Say bye to a long-standing platinum customer
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Ste McPartland
(@SteMcP) reported
@SkyHelpTeam is there a problem with your website? I can’t sign in to my account on any platform and I want to speak to someone about leaving
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•𝓒𝓪𝓼𝓮𝔂 •
(@casey_rich98) reported
@SkyHelpTeam Quickly resolved? It’s 4pm and it’s still not working. It won’t even connect to BT wifi despite being able to connect to other devices and constant attempts to restart it. Not to mention the constant glitches with apps, turning on and off randomly.
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Chris Carter
(@ChrisCarter90) reported
@SkySports Stop spamming peoples timelines with this ****.
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Alex Esland
(@aesland1) reported
@SkyUK just spent 20 mins on hold only to then be disconnected by one of your employees. Thanks for that great customer service