Sky Outage Report in Hengoed, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Hengoed come from postal codes CF82.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at Sky
Sky is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Hengoed, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Treorchy, Cardiff, Newport, Pontypool, Caerphilly, Aberdare, Abergavenny, Blackwood, Treharris, Hengoed, Mountain Ash, Ferndale, Cwmbran, Pontypridd and Merthyr Tydfil.
| City | Problem Type | Report Time |
|---|---|---|
 Treorchy |
Internet | |
| Cardiff |
TV | |
| Cardiff |
Total Blackout | |
| Newport |
TV | |
| Cardiff |
TV | |
| Pontypool |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@SkyHelpTeam They’ve resent the setting but apparently can take 4hrs. So waiting … 3rd issue in as many weeks.
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Paul Little
(@paullittle1977) reported
from
Newport, Wales
How is McIlroy playing again this afternoon, hasn’t played well in months and poor this morning @SkySports @SkySportsGolf
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Steven George
(@sgeorge0_1) reported
from
Merthyr Tydfil, Wales
@SkyUK poor customer service.
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pip1974
(@pippin_terence) reported
from
Merthyr Tydfil, Wales
@empireofthekop Not only biased , but a terrible commentator "that's more minimum than maximum " he said last night and chuckled to himself for ages absolute garbage . No insight whatsoever #SkySports #Tyler #dogshit
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Laura-Rose 🏴🏳️🌈
(@laurarose13521) reported
from
Cardiff, Wales
@SkyUK I have a large phone bill. My phone has been cut off so I can’t receive texts or calls. I am trying to pay the bill but the payment won’t go through because the passcode text won’t go through See the problem? HELP
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Eddy 🏴
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
No televised #IPL today then @SkySports @KaceyEdwards91 time to cancel the sky sports subscription 👀
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Brother Biscuit
(@ThomasBroad1) reported
from
Cardiff, Wales
@jacobwyn29 @SkySports @premierleague Photo fix
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Paul Blunsdon
(@R18LUN) reported
from
Abergavenny, Wales
@SkyHelpTeam I've missed out on so much... My friend has just won tickets for the Alice Cooper gig in Swansea.. It would be good if they could hurry up and fix it...
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🏴Claire🏴
(@Dimclem_) reported
from
Cardiff, Wales
@SkyHelpTeam can you tell me why the Apple TV app is not working?
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Geraint Roberts
(@Gezzyroberts) reported
from
Panteg, Wales
@SkyHelpTeam hi, I'm looking for a customer service number, could you please send me one. Thanks
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𝖱𝖾𝗏𝖪 🏴
(@TheRealRevK) reported
from
Abergavenny, Wales
@rsmck @SkyUK That is going to be really bad for TVs here too. Wow.
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suzanna thomas
(@suzannathomas) reported
from
Cardiff, Wales
@SkyHelpTeam can you please tell me why it is so hard for you to send a router out so it arrives before the installers. 3 weeks since we upgraded and bt arrive this morning our router not till this afternoon. Cant do the proper checks. Shocking service for the price we pay.
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Nathan
(@nathchurch) reported
from
Newport, Wales
@SkySports You just don’t get it at all, do you? You constantly spout the same rubbish about how Steve Bruce was badly treated by the fan base! Incorrect!!!! Sure some people said some horrid stuff but that is the minority. He was never one of us, his record was shocking! Simples
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Stu🐦
(@Teds_Tours27) reported
from
Tonypandy, Wales
@SkyHelpTeam Tried that. Some problem 😔
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Laura-Rose 🏴🏳️🌈
(@laurarose13521) reported
from
Cardiff, Wales
@SkyHelpTeam I know how to pay my bill my issue is with the text to verify the payment it can’t go through because my phone cut off
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam Your test doesn’t show upload speeds which is exactly where the issue is ?
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam We have had no stop issues with Sky Broadway over the the last few months since the installation of Sky Q - with the lash engineer visit only on Friday - we pay a fortune for a second class service of late !
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Riddy 🇬🇧 🦢🦢🦢🦢🏴
(@Riddy81) reported
from
Cardiff, Wales
If @SkySports don't show the south wales Derby, I swear I will cancel my sky subscription and going forward i will stream every game illegally to as many people as I can fit in my front room.. sort it out
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Peter Robey
(@peterrobey) reported
from
Risca, Wales
@SkyHelpTeam Help needed please, Sky customer is shocking! I was promised a call from Sky technical support tonight at 7pm - no call! Very disappointed! Still no Broadband since installation of new Ultrafast 1. Just disgraceful!
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Ryan Davenport
(@Welsh_Saint14) reported
from
Cardiff, Wales
@SkyHelpTeam Having issues regarding my account, we have re-joined sky but as I used my email address from previous account before we left im not being shown anything on the account,just had confirmation emails and text messages so can't see anything regarding reschedule
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Kirsty Scholes
(@KirstyScholes) reported
@SkyHelpTeam all the app says is that there is an issue in our area, our Internet has been down for over 6 hours now. When will this be fixed? Stockport 📌
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David King
(@DaveK1982) reported
@SkyHelpTeam any update on the local outage in CH42?
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Carl Jones ☆
(@carljonesandco) reported
@SkyUK Hi. Can you help me. I have a charge from sky for 24.99 on December 27th 2020. It was for a voice remote. I haven't received one and can't find any order details.
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lee Dawson
(@Dawson3020) reported
@SkyHelpTeam Well according to your telephone bot your aware of an outage in my postcode and are working on it!
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Ian
(@IanStudypower) reported
@SkyHelpTeam My wifi is working and all my devices can use it on the internet. However, my Sky box says the internet connection has been lost and to check my sky router and broadband. It has been fine all day. Any way to solve this or reason for the issue specific to my sky box?
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RED ARMY 🔴⚪⚫🟢🟡
(@mickmcr) reported
@saoribrooklyn @SkySports That would be stupid there would hardly be any contestants
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Rob Smith
(@arrjayyess) reported
@SkyHelpTeam getting no satellite signal on a few channels but others working fine. For example I can watch bbc one but not bbc one HD. Based in Southend. Any issues currently?
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BetLynchRn⚓️
(@Crafty_Bernado) reported
@SkyHelpTeam That’s a shame was hoping to get it sorted without having to waste hours on the phone, have already had a few loooong phone calls before having to hang up unresolved
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Huddersfield Town Family 🇪🇸💙🇪🇸
(@htafc_family) reported
@OvO_2017 @HarryPHall @SkySports Won't help if the player suddenly says, Yep, I fancy that and their bargaining power becomes a lot less. The last thing you want is someone who doesn't want be there! We've both had enough of those!
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Kathryn Foot 🏴
(@KathrynFoot) reported
from
Llantwit Fardre, Wales
@SkyHelpTeam not impressed - called to recontract. Was made a decent offer but told I have to pay a £20 admin fee for the privilege of entering into another 18 month contract with you. Been with you for 21 years. Time to cancel?