Sky

Sky Outage Report in Hengoed, Caerphilly County Borough, Wales

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Hengoed, Caerphilly County Borough, Wales 01/08/2026 15:15

January 08: Problems at Sky

Sky is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Hengoed, Caerphilly County Borough, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Pontypridd, Caerphilly, Newport, Cwmbran, Blackwood, Aberdare, Merthyr Tydfil, Porth, Tonypandy, Pontyclun, Treorchy, Abertillery, Hengoed and Bargoed.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Total Blackout
United KingdomCardiff Internet
United KingdomPontypridd E-mail
United KingdomCardiff TV
United KingdomCaerphilly Internet
United KingdomNewport TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • Teds_Tours27 Stu🐦 (@Teds_Tours27) reported from Tonypandy, Wales

    @SkyHelpTeam Tried that. Some problem 😔

  • JamesHenryEades ✈TheConcordeSpiritPsychicMedium✈ (@JamesHenryEades) reported from Pencoed, Wales

    @SkyHelpTeam my broadband is super slow!! I’m paying for sky ultra fast I’m only getting 33.3 Mb per second 😤 I was getting over 100!!

  • ParaLynch steve lynch (@ParaLynch) reported from Pontnewydd, Wales

    @WestwoodLee @SkySports It wasn’t going in end of !! Bad sportsmanship by USA

  • ChrisEddy_7 Eddy 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ChrisEddy_7) reported from Pontnewydd, Wales

    No televised #IPL today then @SkySports @KaceyEdwards91 time to cancel the sky sports subscription 👀

  • kellyladd78 Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam We have had no stop issues with Sky Broadway over the the last few months since the installation of Sky Q - with the lash engineer visit only on Friday - we pay a fortune for a second class service of late !

  • edg_hx Big Poppa Nash (@edg_hx) reported from Porth, Wales

    @SkyHelpTeam are there still issues in Wales? I’m stuck with no internet trying to work from home

  • nathchurch Nathan (@nathchurch) reported from Newport, Wales

    @SkySports You just don’t get it at all, do you? You constantly spout the same rubbish about how Steve Bruce was badly treated by the fan base! Incorrect!!!! Sure some people said some horrid stuff but that is the minority. He was never one of us, his record was shocking! Simples

  • TheRealRevK 𝖱𝖾𝗏𝖪  🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TheRealRevK) reported from Abergavenny, Wales

    @rsmck @SkyUK That is going to be really bad for TVs here too. Wow.

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @SkyHelpTeam your service is getting worse & worse.

  • IDRIVECYMRU Mr Idrive (@IDRIVECYMRU) reported from Llantrisant, Wales

    @SkyHelpTeam are you having problems in the Llantrisant area (CF72) we have no WiFi

  • StevePither Steven Pither (@StevePither) reported from Treorchy, Wales

    @SkyHelpTeam It said there was an issue earlier, but now no issue, but still no service?

  • KHoulgrave 🦋 Karen 🦋 (@KHoulgrave) reported from Newport, Wales

    How long is this outage going to last please? Been down all day @SkyHelpTeam #skybroadband #skybroadbandsouthwales

  • kellyladd78 Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam Your test doesn’t show upload speeds which is exactly where the issue is ?

  • peterrobey Peter Robey (@peterrobey) reported from Risca, Wales

    @SkyHelpTeam Help needed please, Sky customer is shocking! I was promised a call from Sky technical support tonight at 7pm - no call! Very disappointed! Still no Broadband since installation of new Ultrafast 1. Just disgraceful!

  • StevePither Steven Pither (@StevePither) reported from Treorchy, Wales

    @SkyHelpTeam can you please confirm if theres an issue with broadband in my area or its specific to my house if I give post code?. It's been on and off all afternoon..

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @SkyHelpTeam They’ve resent the setting but apparently can take 4hrs. So waiting … 3rd issue in as many weeks.

  • ThomasBroad1 Brother Biscuit (@ThomasBroad1) reported from Cardiff, Wales

    @jacobwyn29 @SkySports @premierleague Photo fix

  • StevePither Steven Pither (@StevePither) reported from Treorchy, Wales

    Anyone else's @SkyUK broadband down in the #Rhondda #SouthWales area? @SkyHelpTeam

  • sgeorge0_1 Steven George (@sgeorge0_1) reported from Merthyr Tydfil, Wales

    @SkyUK poor customer service.

  • paullittle1977 Paul Little (@paullittle1977) reported from Newport, Wales

    How is McIlroy playing again this afternoon, hasn’t played well in months and poor this morning @SkySports @SkySportsGolf

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • blaz_fan Hotspur Blaz (@blaz_fan) reported

    @Yorkshire77 @ItsRandall26 @SkySports We haven't been kicked out The 6 clubs chose to leave and they can all easily just **** back off in the pre decided to punish Like it or not the big 6 have all the power

  • agbutler2006 Adam Fox (@agbutler2006) reported

    I'm curious, now @SkySports have bashed the idea of franchises will they cancel their NFL right? Or are they still happy to make money at the expense of US Sports?

  • JackFit15122463 Jack Fitzgerald (@JackFit15122463) reported

    @SkySportsNews @SkySports Garry Neville and Jamie caracher are the worst people and football players in the world they both told my sick old elderly grandmother to go away when she wanted an autograph from the pair of them and-now she’s dead now. This happened a few years ago after a monday night football

  • RUSS3LL Russell Elwick (@RUSS3LL) reported

    @LennyJones26 @SkySports Leeds were fined over spygate for breaking "goodfaith" as there was no specific rule in place to stop them from watching a club train from a public path. I'd hazard a guess and say the big six have broken good in this situation

  • chrissollick Chris (@chrissollick) reported

    @RUSS3LL @LennyJones26 @SkySports If it suits them then I’m sure they’ll find a way. But there’s a long way between crying foul and proving any rules/good faith was broken. The very fact we are talking about ‘good faith’ and no specific rule breaking suggests to me there’s little that can be done.

  • blaz_fan Hotspur Blaz (@blaz_fan) reported

    @Yorkshire77 @ItsRandall26 @SkySports Well yes we're not getting the extra money by our own decision That's what turning somthing down means

  • Yorkshire77 ST (@Yorkshire77) reported

    @FF_Addict82 @ItsRandall26 @SkySports I’m a Leeds Utd season ticket holder. I’ve been thru far more than I have ever deserved supporting my club and none of it my fault.That’s the game-so stop crying about it. An owner could sell all your players and you never win again. Should you not be relegated due to the owner ?

  • blaz_fan Hotspur Blaz (@blaz_fan) reported

    @Yorkshire77 @ItsRandall26 @SkySports If u punish the big six after they've pulled out then ur just going to encourage them to do it again All six were on the virg of getting an extra 350 mil a year and now they've turned it down and u want to punish them As far as I'm aware the invitation is still there

  • LennyJones26 Lenny #FSGOut (@LennyJones26) reported

    @yorkshabastard @SkySports They did after and were refused, so they dropped out, so does that mean rules broken, who knows, I hope they do get punished even though I support one of them.

  • katie_ford Katie Thirkell (@katie_ford) reported

    @SkyUK just had a call saying I needed to download a ‘quick support’ app to fix my internet speed. When I said no I didn’t want to and he could send it in a letter he questioned why I wouldn’t and hung up. Pretty sure it’s a scam but might be worth letting people know.