Sky outages and service status in Hengoed, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Hengoed, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Phone.
- The most recent signal from this area was received Aug 3, 7:58 PM GMT+1.
- Internet (43%)
- TV (29%)
- Phone (19%)
- Total Blackout (5%)
- Wi-fi (5%)
The latest reports from users having issues in Hengoed come from postal codes CF82 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 4: Problems at Sky
Sky is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hengoed, Wales
The most recent Sky outage reports came from the following cities: Newport, Cardiff, Blackwood, Hengoed, Caerphilly, Tonypandy, Pontypool, Cwmbran, Pontypridd, Merthyr Tydfil, Treorchy, and Aberdare.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
TV | 1 day ago |
|
Cardiff
|
Internet | 1 day ago |
|
Cardiff
|
Internet | 1 day ago |
|
Blackwood
|
TV | 1 day ago |
|
Hengoed
|
TV | 5 days ago |
|
Caerphilly
|
Internet | 9 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Mark Davies (@MarkDav59132946) reported from Tonypandy, Wales@SkySports can you tell me if people wanted to cancel their contracts early because of the extra charges in April if they would be allowed? I am sure if enough people did this you would soon change your mind. A company as big as yours and people are struggling enough with the
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Laura-Rose 🏴🏳️🌈 (@laurarose13521) reported from Cardiff, Wales@SkyUK I have a large phone bill. My phone has been cut off so I can’t receive texts or calls. I am trying to pay the bill but the payment won’t go through because the passcode text won’t go through See the problem? HELP
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Kayleigh Johnson♡✨ (@kayleighj_11) reported from Beechwood, Wales@SkyUK broadband service is shocking!! Someone came out sorted tv out & said she could see something wrong with internet connection keeps dropping out snd rang briadbamd tech per her manager but they wont send anyone out they said yo her no problem with internet even though she..
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Peter N (@gooner1947) reported from Blackwood, Wales@stuafc71 @SkySports @FA_PGMOL Another one of the mysteries of VAR. Its all garbage
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Henry Field Assoc CIPD (@henryf2409) reported from Cardiff, WalesHelped my nan sort her @SkyUK bill today. really helpful service happy with the outcome... But she's in her 70s and has been allowed to have her bills increase to between 130-160 per month for over 2 years... Surely Safeguarding volunerable customers should stop that happening!?
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Tania Davies (@TanJanDav) reported from Cardiff, Wales@SkyHelpTeam They cut me off after they send a text!!! So frustrating. I am calling the published customer service number!!! I have tried all suggested directives in the website I just need help from a human !!
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Colmitchell🏴 (@Colmitchell1) reported from Tylorstown, Wales@SkyHelpTeam my landline and broadband are not working again, I’ve tried to call and been on hold for 45 mins. It has not been working probably since Xmas
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ⓛⓔⓔ ⓙⓞⓝⓐⓣⓗⓐⓝ (@leejonathan) reported from Newbridge, Wales@SkyHelpTeam shockingly bad service on the phone trying to upgrade to skyQ but found out you’ve been upgrading our service with sports channels & kids channels and we’ve never agreed to these. need to cancel & get refunded as well as move to skyQ.
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🏴Claire🏴 (@Dimclem_) reported from Cardiff, Wales@SkyHelpTeam it is not even 14 days since I joined Sky and my Q box has to be replaced. Do you think this is acceptable? I look forward to hearing how you intend to compensate me for the inconvenience and poor ‘service’.
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James Moss (@UKEmpLawyer) reported from Newport, Wales@SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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James Moss (@UKEmpLawyer) reported from Newport, WalesReally trash #skybroadband again. My kids have been complaining this evening as they've been dropped out of xbox games mid-game due to crap wifi. It's not the speed or service we should expect & we still haven't received the booster promised! #poorcustomerservice @SkyHelpTeam
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales@SkyHelpTeam your service is getting worse & worse.
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Emma 🏳️🌈🏳️⚧️🖤🇪🇺🏴 (@EmmaLouiseTho13) reported from Mountain Ash, Wales@SkyHelpTeam what exactly am I paying for? Our broadband has been down since 3pm... This is ridiculous 😒
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Jo (@the_real_Jo74) reported from Aberdare, Wales@SkyHelpTeam @skycusterservice your internet & mobile service is down. Can you please say why and when it is likely to running again plz?
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David Goddard 🏴 (@DaioGoddard) reported from Treharris, Wales@SkyHelpTeam im disgusted what youve done to my tv background. How do i make a complaint
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James Moss (@UKEmpLawyer) reported from Newport, Wales@PaulCaddick11 @AdamStubbz @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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suzanna thomas (@suzannathomas) reported from Cardiff, Wales@SkyHelpTeam can you please tell me why it is so hard for you to send a router out so it arrives before the installers. 3 weeks since we upgraded and bt arrive this morning our router not till this afternoon. Cant do the proper checks. Shocking service for the price we pay.
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Kathryn Foot 🏴 (@KathrynFoot) reported from Llantwit Fardre, Wales@SkyHelpTeam not impressed - called to recontract. Was made a decent offer but told I have to pay a £20 admin fee for the privilege of entering into another 18 month contract with you. Been with you for 21 years. Time to cancel?
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Alun Thomas (@alunT) reported from Cardiff, WalesIt has been down for over 12 hours now @SkyHelpTeam when should i expect my broadband, security, ring doorbell and Sky Q box to be up and working? #skydown #skybroadband
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Nick (@Rebel0014) reported@SkyHelpTeam got a message to upgrade broadband to fibre and cost will be the same. It’s £16 a month more when I try to book engineer. Can you help ?
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DefinitelyDJ (@DefinitelyDJ) reported@PeterCo75257905 @ilmytho @SkySports Middlesboro ******* sucks
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Will (@will_clarke69) reportedJust **** off @SkySports @EFL_Comms two good away days and you move them. Pricks.
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AC3 (@AustinChild3) reported@PhilipJBerry @SkySports More revenue is a bad thing?
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Jimmy Moore (@JimmyMoore12) reportedWhat real journalism looks like. Not the **** from @talkSPORT or @SkySports that just regurgitate what tea journalists do.
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Scoutsourced (@scoutsourced) reported@SkySportsNews @SkySports Hope Utd go for another MC or 2. Look at expiring 2027 and go get Fabian Ruiz, Ayari or Calhanoglu if price is an issue. Basically just need bodies who can perform in PL to rest our best 3 for CL. Not to mention injuries.
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Trans Nepo Baby (@SharkeyAli94062) reported@SkySports This lying, deceitful, poisonous ******* toad is simply doing damage limitation because @UEFA literally told him to go **** himself. He delivered a threat, an ultimatum, a fait accompli. He told the world's associations they had 53 days to comply with his plan. **** this rat.
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RichardM8422 (@RichardM8422) reported@SkySports Just **** off.
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Gene Hunt (@singingscaff) reported@chalkey1973 @SkySports It’s crap!!!! Sky big 6, zzzzzzzzzzzzzz
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Chris (@Chris111200) reported@skysports absolutely **** you are cricket on 3 channels same game nd trying to watch rugby on mix nd not working you ******* ***** hope you lose the lot all you care about is football