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Sky outages and service status in Hengoed, Wales

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Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Hengoed, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and TV.
  • The most recent signal from this area was received Jul 26, 1:46 PM GMT+1.
  • 44% Internet (44%)
  • 22% Phone (22%)
  • 17% TV (17%)
  • 11% Total Blackout (11%)
  • 6% Wi-fi (6%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hengoed, Wales

The most recent Sky outage reports came from the following cities: Caerphilly, Tonypandy, Cardiff, Pontypool, Cwmbran, Blackwood, Newport, Pontypridd, Merthyr Tydfil, Treorchy, and Aberdare.

CityProblem TypeReport Time
Caerphilly Internet 3 days ago
Tonypandy Internet 6 days ago
Cardiff Internet 6 days ago
Pontypool Internet 7 days ago
Cwmbran TV 11 days ago
Cardiff Wi-fi 11 days ago

Nearby cities with recent reports

Caerphilly

1 recent signals

3 days ago
Tonypandy

1 recent signals

6 days ago
Cardiff

1 recent signals

6 days ago
Pontypool

1 recent signals

7 days ago

Community Discussion

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Sky Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • edg_hx
    Big Poppa Nash (@edg_hx) reported from Porth, Wales

    @SkyHelpTeam are there still issues in Wales? I’m stuck with no internet trying to work from home

  • suzannathomas
    suzanna thomas (@suzannathomas) reported from Cardiff, Wales

    @SkyHelpTeam can you please tell me why it is so hard for you to send a router out so it arrives before the installers. 3 weeks since we upgraded and bt arrive this morning our router not till this afternoon. Cant do the proper checks. Shocking service for the price we pay.

  • berts_back
    Berts Back 🇧🇧 (@berts_back) reported from Cardiff, Wales

    @SkyHelpTeam @WeAreOpenreach Somebody is lying again 2nd visit today & fibre still won’t be fitted until another visit. So that will be 3 visit 3 appointments. Getting pissed off now was told it will be sorted today🤬will definitely be looking for a refund as service is 💩

  • kev_Cymru
    Kevin D 🏴󠁧󠁢󠁷󠁬󠁳󠁿🍺🏒🏳️‍🌈 (@kev_Cymru) reported from Cardiff, Wales

    @SarahBell85 @SkyHelpTeam It’s down in Cardiff too so unlikely your device

  • alunT
    Alun Thomas (@alunT) reported from Cardiff, Wales

    @SkyHelpTeam How can you not provide 24 hours support? There is obviously a national #sky crisis #skydown

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Newport, Wales

    @PaulCaddick11 @AdamStubbz @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Newport, Wales

    @waxperfect @SkyHelpTeam When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • alunT
    Alun Thomas (@alunT) reported from Cardiff, Wales

    It has been down for over 12 hours now @SkyHelpTeam when should i expect my broadband, security, ring doorbell and Sky Q box to be up and working? #skydown #skybroadband

  • kevinpurse
    kevinpurse (@kevinpurse) reported from Cardiff, Wales

    @SkyHelpTeam I'm having trouble with my Internet connection it keeps cutting out would like a swift response please

  • laurarose13521
    Laura-Rose 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@laurarose13521) reported from Cardiff, Wales

    @SkyUK I have a large phone bill. My phone has been cut off so I can’t receive texts or calls. I am trying to pay the bill but the payment won’t go through because the passcode text won’t go through See the problem? HELP

  • StevePither
    Steven Pither (@StevePither) reported from Treorchy, Wales

    @SkyHelpTeam It said there was an issue earlier, but now no issue, but still no service?

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Newport, Wales

    Really trash #skybroadband again. My kids have been complaining this evening as they've been dropped out of xbox games mid-game due to crap wifi. It's not the speed or service we should expect & we still haven't received the booster promised! #poorcustomerservice @SkyHelpTeam

  • gingio
    Shane Andrews MBE 💙 (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam hi, my sky Q and my other box that mirrors it hasn’t been working for 5 hours now. Is there an issue in Cardiff?

  • leejonathan
    ⓛⓔⓔ ⓙⓞⓝⓐⓣⓗⓐⓝ (@leejonathan) reported from Newbridge, Wales

    @SkyHelpTeam shockingly bad service on the phone trying to upgrade to skyQ but found out you’ve been upgrading our service with sports channels & kids channels and we’ve never agreed to these. need to cancel & get refunded as well as move to skyQ.

  • gareth_thmpsn
    Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @SkyHelpTeam guys do you have a telephone number where I can speak to someone? Your automated service just keeps going around in a circle & repeating its self.

  • henryf2409
    Henry Field Assoc CIPD (@henryf2409) reported from Cardiff, Wales

    Helped my nan sort her @SkyUK bill today. really helpful service happy with the outcome... But she's in her 70s and has been allowed to have her bills increase to between 130-160 per month for over 2 years... Surely Safeguarding volunerable customers should stop that happening!?

  • JamesHenryEades
    ✈TheConcordeSpiritPsychicMedium✈ (@JamesHenryEades) reported from Pencoed, Wales

    @SkyHelpTeam my broadband is super slow!! I’m paying for sky ultra fast I’m only getting 33.3 Mb per second 😤 I was getting over 100!!

  • R18LUN
    Paul Blunsdon (@R18LUN) reported from Abergavenny, Wales

    @SkyHelpTeam I've missed out on so much... My friend has just won tickets for the Alice Cooper gig in Swansea.. It would be good if they could hurry up and fix it...

  • thomjamesmcc
    Thom (@thomjamesmcc) reported from Cardiff, Wales

    Is Sky Mobile service always terrible in Cardiff? None of my apps (including the most important ones 👀) aren’t working!! @SkyHelpTeam

  • KathrynFoot
    Kathryn Foot 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@KathrynFoot) reported from Llantwit Fardre, Wales

    @SkyHelpTeam Have already emailed to cancel. I’m pretty sure I’m not the only person upset by this. As a loyal customer this is pretty shoddy treatment. Shame.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • DonadoCrown
    𝐂𝐫𝐨𝐰𝐧 𝐃𝐨𝐧𝐚𝐝𝐨💫🦅 (@DonadoCrown) reported

    @big_bighillsney @SkySports This one would make Kenan Yildiz assists to worst na

  • CastroFreeman3
    10SION🔋 (Your Rich Uncle).. (@CastroFreeman3) reported

    @SkyFootball @SkySports This is terrible…

  • GrazLIV
    Graham (@GrazLIV) reported

    @SkyHelpTeam what’s going on with #Paramount+ on #SKY looks like time to cancel #SkyCinema subscription

  • improvsKi
    improvsKi (@improvsKi) reported

    @CamDonDuncan The problem is we used to watch good rugby twice a week good commentators good cameras we swopped quality for mass and it shows those games that are via the skysports+ are bad they need to spend more money on finding the next eddie and stevo not loads of ex bias players.

  • ManUtdEthos
    A D A M (@ManUtdEthos) reported

    So where are the Is Morgan Rogers worth £117 million? Or is Elliot Anderson worth £116 million? Polls 🤔 SkySports? Oh that's kept for Utd is it?... 🥱 always the same! Hated, Adored, Never Ignored 🇾🇪

  • fash_tee1
    Uncle Tim (@fash_tee1) reported

    @Blue_Footy @ghostgoal @SkySports Credit for recognizing the gap rather than doubling down on a flawed philosophy.

  • njd2245
    Nicola Davies (@njd2245) reported

    @PrincessPjk Valid. Just had to put complaint into @skytv as an engineer came to fix a SkyQ issue in 2024 & signed my widowed 80yr old mother up for @SkySports package without consent so he could get commission. Only just found out. She’s now terrified of having an engineer visit again.

  • irishbos
    Andrew Boswell (@irishbos) reported

    @StretfordPaddck @SkySports Nope clearly a nice guy but not good enough and too slow for the EPL

  • maddison10_ruth
    RooRoo97 (@maddison10_ruth) reported

    @ScarlettShaw @SkyUK @SkyHelpTeam Go online and do it, I did this for my parents on Saturday, from BT -Sky. No issues at all, no need to call anyone.

  • SamirMSuleyman
    Samir M. Suleymanov (@SamirMSuleyman) reported

    @centregoals @SkySports Just cancel visas to players from national teams who suport this proposal.