Sky

Sky Outage Report in Hengoed, Caerphilly County Borough, Wales

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Hengoed come from postal codes CF82.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Hengoed, Caerphilly County Borough, Wales 02/19/2026 20:10

February 19: Problems at Sky

Sky is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (48%)

    Internet (48%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Hengoed, Caerphilly County Borough, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Pontyclun, Bargoed, Hengoed, Ferndale, Merthyr Tydfil, Porth, Newport, Tonypandy, Pontypridd, Blackwood, Caerphilly, Pontypool, Treharris and Cwmbran.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Phone
United KingdomPontyclun Wi-fi
United KingdomBargoed TV
United KingdomHengoed TV
United KingdomFerndale TV
United KingdomCardiff Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • mattaddicott Matt Addicott (@mattaddicott) reported from Mountain Ash, Wales

    @SkyHelpTeam broadband down CF45 South Wales ?

  • Gezzyroberts Geraint Roberts (@Gezzyroberts) reported from Panteg, Wales

    @SkyHelpTeam hi, I'm looking for a customer service number, could you please send me one. Thanks

  • Welsh_Saint14 Ryan Davenport (@Welsh_Saint14) reported from Cardiff, Wales

    @SkyHelpTeam Having issues regarding my account, we have re-joined sky but as I used my email address from previous account before we left im not being shown anything on the account,just had confirmation emails and text messages so can't see anything regarding reschedule

  • TheRealRevK 𝖱𝖾𝗏𝖪  🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TheRealRevK) reported from Abergavenny, Wales

    @rsmck @SkyUK That is going to be really bad for TVs here too. Wow.

  • EmmaLouiseTho13 Emma 🏳️‍🌈🏳️‍⚧️🖤🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@EmmaLouiseTho13) reported from Mountain Ash, Wales

    @SkyHelpTeam what exactly am I paying for? Our broadband has been down since 3pm... This is ridiculous 😒

  • thomjamesmcc Thom (@thomjamesmcc) reported from Cardiff, Wales

    Is Sky Mobile service always terrible in Cardiff? None of my apps (including the most important ones 👀) aren’t working!! @SkyHelpTeam

  • laurarose13521 Laura-Rose 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@laurarose13521) reported from Cardiff, Wales

    @SkyUK I have a large phone bill. My phone has been cut off so I can’t receive texts or calls. I am trying to pay the bill but the payment won’t go through because the passcode text won’t go through See the problem? HELP

  • R18LUN Paul Blunsdon (@R18LUN) reported from Abergavenny, Wales

    @SkyHelpTeam I've missed out on so much... My friend has just won tickets for the Alice Cooper gig in Swansea.. It would be good if they could hurry up and fix it...

  • Riddy81 Riddy 🇬🇧 🦢🦢🦢🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Riddy81) reported from Cardiff, Wales

    If @SkySports don't show the south wales Derby, I swear I will cancel my sky subscription and going forward i will stream every game illegally to as many people as I can fit in my front room.. sort it out

  • Dimclem_ 🏴󠁧󠁢󠁷󠁬󠁳󠁿Claire🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Dimclem_) reported from Cardiff, Wales

    @SkyHelpTeam can you tell me why the Apple TV app is not working?

  • laurarose13521 Laura-Rose 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@laurarose13521) reported from Cardiff, Wales

    @SkyHelpTeam I know how to pay my bill my issue is with the text to verify the payment it can’t go through because my phone cut off

  • pippin_terence pip1974 (@pippin_terence) reported from Merthyr Tydfil, Wales

    @empireofthekop Not only biased , but a terrible commentator "that's more minimum than maximum " he said last night and chuckled to himself for ages absolute garbage . No insight whatsoever #SkySports #Tyler #dogshit

  • sgeorge0_1 Steven George (@sgeorge0_1) reported from Merthyr Tydfil, Wales

    @SkyUK poor customer service.

  • ThomasBroad1 Brother Biscuit (@ThomasBroad1) reported from Cardiff, Wales

    @jacobwyn29 @SkySports @premierleague Photo fix

  • suzannathomas suzanna thomas (@suzannathomas) reported from Cardiff, Wales

    @SkyHelpTeam can you please tell me why it is so hard for you to send a router out so it arrives before the installers. 3 weeks since we upgraded and bt arrive this morning our router not till this afternoon. Cant do the proper checks. Shocking service for the price we pay.

  • Teds_Tours27 Stu🐦 (@Teds_Tours27) reported from Tonypandy, Wales

    @SkyHelpTeam Tried that. Some problem 😔

  • kellyladd78 Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam We have had no stop issues with Sky Broadway over the the last few months since the installation of Sky Q - with the lash engineer visit only on Friday - we pay a fortune for a second class service of late !

  • R18LUN Paul Blunsdon (@R18LUN) reported from Abergavenny, Wales

    @SkyHelpTeam How about you tell me when then? I've missed out on the the last 3 months.. Are you telling me that you haven't got anyone within your organisation with the knowhow to fix a bug in your app?

  • kellyladd78 Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam Your test doesn’t show upload speeds which is exactly where the issue is ?

  • kirkyboy79 captains log (@kirkyboy79) reported from Cardiff, Wales

    Listening to the @SkySports commentary yesterday you should hang your heads in shame every 2 minutes biased to sheff utd it was embarrassing.i mean #nffc stuffed em and there was no great accolade for us .they where hoping the blades would score.hope we stuff on tues

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Eric_Tails Eric the Boxer 💙 (@Eric_Tails) reported

    @SkyHelpTeam no service message for half hour awaiting phone call. Green lights all on bill paid. Please help ASAP

  • mr_JC84 JamJam (@mr_JC84) reported

    @rlmn42 @SkyHelpTeam @JoshxReid This status is rubbish as well, I have no network connection at all. Issue appears to be with O2 who have been reporting the issue for a while now.

  • newcaslass Carrie Anne Hoggart (@newcaslass) reported

    @SkyHelpTeam your sky mobile coverage isn’t working and your system says it’s fine! Why is it customers are having to tell you they’re down!

  • Synth_FG Mark Schons (@Synth_FG) reported

    @SkyHelpTeam Sky mobile down ? Calls to or from simply end apparently a national issue any eta on a fix

  • jamaican_pix pix (@jamaican_pix) reported

    @goobric @SkyUK it’s gone down they are trying to fix it

  • sneaker52 sneaker52 (@sneaker52) reported

    @SkyHelpTeam is the mobile network down? I’ve had no reception all morning.

  • typeobitch luce (@typeobitch) reported

    @SkyHelpTeam No signal Stoke on Trent, can’t receive or make phone calls/texts and no mobile data

  • Herdzbxx Herdz Kaur (@Herdzbxx) reported

    @SkyHelpTeam hmm why am I not getting no network?

  • angelasim1 angela sim (@angelasim1) reported

    @SkyUK your mobile network is not working stop fobbing people off and get the damn thing fixed !!!!!!!!!!!!!!!!!😡😡😡😡😡😡😡😡😡😡

  • StarwarsMr Mr Starwars (@StarwarsMr) reported

    @SkyHelpTeam Hello Can you help with my phone signal?