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Sky outages and service status in Hengoed, Wales

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Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Hengoed, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Apr 24, 8:55 AM GMT+1.
  • 54% Internet (54%)
  • 29% Wi-fi (29%)
  • 8% E-mail (8%)
  • 4% Total Blackout (4%)
  • 4% TV (4%)

The latest reports from users having issues in Hengoed come from postal codes CF82 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hengoed, Wales

The most recent Sky outage reports came from the following cities: Newport, Cardiff, Hengoed, Tredegar, Cwmbran, Caerphilly, Blackwood, New Tredegar, Treharris, Pontypridd, Tonypandy, Merthyr Tydfil, Mountain Ash, Pontyclun, and Porth.

CityProblem TypeReport Time
Newport E-mail 1 day ago
Cardiff Internet 2 days ago
Hengoed Internet 2 days ago
Cardiff Total Blackout 5 days ago
Cardiff Wi-fi 5 days ago
Hengoed E-mail 5 days ago

Nearby cities with recent reports

Cardiff

4 recent signals

2 days ago
Newport

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • srp0000
    Shaun Porter (@srp0000) reported from Newport, Wales

    Wtf is wrong with the sound @SkySports #MUNEVE ?

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Newport, Wales

    @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • KHoulgrave
    🦋 Karen 🦋 (@KHoulgrave) reported from Newport, Wales

    How long is this outage going to last please? Been down all day @SkyHelpTeam #skybroadband #skybroadbandsouthwales

  • kev_Cymru
    Kevin D 🏴󠁧󠁢󠁷󠁬󠁳󠁿🍺🏒🏳️‍🌈 (@kev_Cymru) reported from Cardiff, Wales

    @ChristianFish3 @SkyHelpTeam Mine is down. In city centre

  • markshepherd
    Mark Shepherd (@markshepherd) reported from Newbridge, Wales

    Thanks @skyuk! Been waiting 12 days for an engineer and then this morning he doesn’t turn up. Next available appointment now is the 5th January which if I miss, cancel or reschedule may cost me £25 🤬 Netflix it is for Christmas then. Merry Christmas @SkyHelpTeam

  • Gailt31
    GForce (@Gailt31) reported from Cardiff, Wales

    @SkyHelpTeam any update on when Cardiff broadband service will be restored? This has been going on since yesterday evening

  • gareth_thmpsn
    Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @SkyHelpTeam guys do you have a telephone number where I can speak to someone? Your automated service just keeps going around in a circle & repeating its self.

  • paullittle1977
    Paul Little (@paullittle1977) reported from Newport, Wales

    How is McIlroy playing again this afternoon, hasn’t played well in months and poor this morning @SkySports @SkySportsGolf

  • the_real_Jo74
    Jo (@the_real_Jo74) reported from Aberdare, Wales

    @SkyHelpTeam @skycusterservice your internet & mobile service is down. Can you please say why and when it is likely to running again plz?

  • Amdreaw
    Andrea Williams (@Amdreaw) reported from Pontypridd, Wales

    @GNev2 @SkySports Oh yeah how embarrassing is this game absolutely disgraceful never seen such a disgraceful bunch as today .😡😡😡😡😡😡

  • JamesHenryEades
    ✈TheConcordeSpiritPsychicMedium✈ (@JamesHenryEades) reported from Pencoed, Wales

    @SkyHelpTeam my broadband is super slow!! I’m paying for sky ultra fast I’m only getting 33.3 Mb per second 😤 I was getting over 100!!

  • mattaddicott
    Matt Addicott (@mattaddicott) reported from Mountain Ash, Wales

    @SkyHelpTeam broadband down CF45 South Wales ?

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • BarryWebster79
    Barry Webster (@BarryWebster79) reported from Pontypridd, Wales

    @SkyHelpTeam yet another Broadband outage. Any update on when it’s likely to be fixed?? You say Cardiff and the South West, but the problem seems to be the whole of South Wales not just Cardiff

  • kevinpurse
    kevinpurse (@kevinpurse) reported from Cardiff, Wales

    @SkyHelpTeam I'm having trouble with my Internet connection it keeps cutting out would like a swift response please

  • kayleighj_11
    Kayleigh Johnson♡✨ (@kayleighj_11) reported from Beechwood, Wales

    @SkyUK .. seen the problem herself and today once agin internet is sooo slow & keep loosing connection again!!

  • kellyladd78
    Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam We have had no stop issues with Sky Broadway over the the last few months since the installation of Sky Q - with the lash engineer visit only on Friday - we pay a fortune for a second class service of late !

  • Colmitchell1
    Colmitchell🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Colmitchell1) reported from Tylorstown, Wales

    @SkyHelpTeam my landline and broadband are not working again, I’ve tried to call and been on hold for 45 mins. It has not been working probably since Xmas

  • besley1976
    Louise Watkins (@besley1976) reported from Cefn-coed-y-cymmer, Wales

    @SkyHelpTeam really disappointed with the worse service ever no one can help me on the phone such a disappointment

  • peterrobey
    Peter Robey (@peterrobey) reported from Risca, Wales

    @SkyHelpTeam Help needed please, Sky customer is shocking! I was promised a call from Sky technical support tonight at 7pm - no call! Very disappointed! Still no Broadband since installation of new Ultrafast 1. Just disgraceful!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • AdegokeRaheemT1
    Sir Tee Young (@AdegokeRaheemT1) reported

    @SkySports Chelsea’s problem has got nothing to do with the managers,everything is on the owners, the only solution to the problem is “scrap the project “

  • BabyBoomerUK
    Baby boomer, UK 🩵 (@BabyBoomerUK) reported

    @jammierooroo @SkyUK Had similar problem with my late mum - BGas doorstepped her & signed her up to a more expensive deal than she was getting. Had to intervene & used cooling off period. A bed salesman also took advantage sold her a bed she couldn't afford. Vile people. Never buy anything on phone!

  • welshkiekie
    Welshkiekie (@welshkiekie) reported

    @Bredebeck @jammierooroo @SkyUK That’s such bullshit. I worked for Sky for 4 years on a Superteam, we definitely were not paid commission. People who worked New Customer Sales were.

  • sparkyuk11
    Sparky (@sparkyuk11) reported

    @CindyTh3Dog @jammierooroo @SkyUK They’re the worst. All farmed out to foreign call centres who don’t speak good English. They mumble and constantly try the upsell. When my mum wasn’t budging they just hung up on her. Others have been equally rude. Moved her off from BT to Vodafone and they’re just as bad.

  • shanc73
    Nothing to see here (@shanc73) reported

    @SkyHelpTeam @SkyUK I'm not sure which advisor called me today, to try and 'win me back', but he was incredibly rude and put the phone down on me after what sounded like swearing at me, because I wouldn't agree with him... Not sure that's how you may convince me to come back

  • DavidJa51216245
    The Music Man (@DavidJa51216245) reported

    @jammierooroo @SkyUK As i said multiple times. Sky do not call to get you to renew your contract, they let it roll so she's talking crap. End of

  • demet_sulunbiye
    Demet 🇬🇧 (@demet_sulunbiye) reported

    @360red_ @SkyHelpTeam get xevatv, the solidest dodgy stick service in the uk

  • DelanceyUK
    Mel (@DelanceyUK) reported

    @jammierooroo @SkyUK You'll get the Sky TV automated twitter account response in a minute. Telling you they don't do customer support here. Not sure what their point is honestly.

  • LeeIsTweetin
    Lee (@LeeIsTweetin) reported

    @jammierooroo @SkyUK Sky have outsourced customer care and wherever it goes to now is, bluntly, criminal. When speaking to them they brazenly told me they wouldn’t follow their own terms and conditions and refused to escalate the call or let me speak to a manager.

  • Lionessxxxx1969
    @Lionessxxxx (@Lionessxxxx1969) reported

    @SkySports How may more times do I have to block mute & say I don't like this add before Google stop bombarding me with this ****. At least 30 times a day and you can't block the ads via Google manage ads. Google are an absolute disgrace.