Sky outages and service status in Hengoed, Wales

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hengoed, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Pontypool, Aberdare, Newport, Caerphilly, Mountain Ash, Hengoed, Tonypandy, Bargoed, Ferndale, Blackwood, Tredegar, and Cwmbran.

City	Problem Type	Report Time
Cardiff	Internet	10 hours ago
Pontypool	E-mail	19 hours ago
Cardiff	Internet	1 day ago
Aberdare	TV	1 day ago
Cardiff	Internet	7 days ago
Newport	Total Blackout	7 days ago

Nearby cities with recent reports

Community Discussion

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Sky Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

• 
  Mark Shepherd (@markshepherd) reported 1 minute ago from Newbridge, Wales

  Thanks @skyuk! Been waiting 12 days for an engineer and then this morning he doesn’t turn up. Next available appointment now is the 5th January which if I miss, cancel or reschedule may cost me £25 🤬 Netflix it is for Christmas then. Merry Christmas @SkyHelpTeam

• 
  Paul Blunsdon (@R18LUN) reported 4 minutes ago from Abergavenny, Wales

  @SkyHelpTeam I've missed out on so much... My friend has just won tickets for the Alice Cooper gig in Swansea.. It would be good if they could hurry up and fix it...

• 
  Paul Blunsdon (@R18LUN) reported 9 minutes ago from Abergavenny, Wales

  @SkyHelpTeam How about you tell me when then? I've missed out on the the last 3 months.. Are you telling me that you haven't got anyone within your organisation with the knowhow to fix a bug in your app?

• 
  Tim Powell Legacy Supporter of 40 years (@timscoreboard) reported 10 minutes ago from Taff's Well, Wales

  @maxwoody84 @Utd_76 @SkySports Cancel the subscription and tell them why when asked. It's what I did

• 
  Peter N (@gooner1947) reported 12 minutes ago from Blackwood, Wales

  @stuafc71 @SkySports @FA_PGMOL Another one of the mysteries of VAR. Its all garbage

• 
  Alun Thomas (@alunT) reported 15 minutes ago from Cardiff, Wales

  @SkyHelpTeam You need to employ more people. Everytime i have called over the previous 20 years with a problem i wait far too long. Customer retentions and sales answer far quicker! #sky

• 
  Daz Llewellyn (@xWeLsH_DaZzLeRx) reported 21 minutes ago from Pontypridd, Wales

  @chrismuzza @SkyHelpTeam Here with you Chris. Sat down for movie night and my screen started buffering and lost connection. Contacted @Pornhub but it's not them. It's my Internet. I need to know if the plumber had fixed the shower for his sister!

• 
  Gareth Thompson (@gareth_thmpsn) reported 22 minutes ago from Cardiff, Wales

  @SkyHelpTeam guys do you have a telephone number where I can speak to someone? Your automated service just keeps going around in a circle & repeating its self.

• 
  Paul Scanlon 🏃‍♂️🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿🏃🎖 (@wenglishpaul) reported 25 minutes ago from Cardiff, Wales

  So after 20 years of being a @skytv customer. @SkyHelpTeam are happy to loose me as a customer absolutely disgusting attitude. To say I'm furious is an understatement #poorservice

• 
  Gerald J Davies (@GerJDav) reported 35 minutes ago from Caerphilly, Wales

  @_drane @SkyUK If you use your hotspot try balancing your phone near an open window It might help the phone signal get in if you’ve got coated or treated glass

• 
  ✈TheConcordeSpiritPsychicMedium✈ (@JamesHenryEades) reported 38 minutes ago from Pencoed, Wales

  @SkyHelpTeam my broadband is super slow!! I’m paying for sky ultra fast I’m only getting 33.3 Mb per second 😤 I was getting over 100!!

• 
  Eddy 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ChrisEddy_7) reported 41 minutes ago from Pontnewydd, Wales

  No televised #IPL today then @SkySports @KaceyEdwards91 time to cancel the sky sports subscription 👀

• 
  Tim Learmonth (@t1mlea) reported 48 minutes ago from Tylorstown, Wales

  I swear we need to change ISP and TV providers. Nearly all of our channels don't get signal all of a sudden and the apparently 30Mbps Internet keeps cutting out. Doing my head in now @SkyUK

• 
  Ross Pearce (@MRosspearce) reported 53 minutes ago from Cardiff, Wales

  @SkyHelpTeam Hello, I just want to register a problem with my Sky Q box. It is noisy and needs regular re booting.Also the connection with the mini box is unreliable. I would like an engineer to call but don’t want that to happen during the Covid pandemic.

• 
  Steffan McMahon (@Steffan_McMahon) reported 56 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Doodlebug BSc 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@daviddoodlebug) reported 56 minutes ago from Llantrisant, Wales

  @SkyHelpTeam I’ll either find another provider or bide my time.... Still doesn’t excuse the poor attitude today and the shabby excuses I’ve been fobbed off with over the last 14 days

• 
  Richard A. Hughes (@ricardofodol) reported 56 minutes ago from Llanharan, Wales

  @AndrewMorganRCT @skytv @SkyHelpTeam you're better this, help Cllr Morgan out

• 
  David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported 57 minutes ago from Treharris, Wales

  @SkySports Why are people hiring social media companies and wtf is wrong with saying ‘are you ready’ ffs

• 
  James Moss (@UKEmpLawyer) reported 57 minutes ago from Newport, Wales

  @breezymate @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

• 
  Neil (@neil_roberts_) reported 59 minutes ago from Cardiff, Wales

  Sky Broadband is shite @SkyHelpTeam I have ultrafast plus and yet download speeds are way below what you say, streaming is slow and the wifi doesn’t reach every room. Talking to someone about it is a 45 minute wait. What’s the point? Useless

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tom Robin Banks (@Tom006007) reported 2 minutes ago

  @SkySports Losing a UCL final on penalties couldn't have happened to a more horrible guy than Gabriel.. he is a cheating rat and his teams brand of football is so utterly boring.

• 
  Karl (@ObscureThing77) reported 6 minutes ago

  @SkySports why do they never have a shirt sponsor at the start of the season?

• 
  The Dividend Guy 💰💰 (@The_Divi_Guy) reported 11 minutes ago

  @SkyHelpTeam ******* **** Sky Pay touch much to Hannah Waddingham then look after their customers. ******* terrible service

• 
  CfcNav (@nav_cfc) reported 15 minutes ago

  @90_JoshB Struggling to understand how people have missed your point or they're just playing dumb. People tune in to TNT/Amazon/SkySports etc for unbiased commentary for the UCL, completely different to an international match commentary by a network where the B (in BBC) stands for British

• 
  WBorutoW🇱🇧 (@borutoaboveall) reported 15 minutes ago

  @totalBarca @SkySports @Soso9zb 70 million only wtf

• 
  phil_rs6 (@phil_odhiambo) reported 17 minutes ago

  @SkySports Nike is the worst kits to ever happened to chelsea they are not creative

• 
  LEGS (@LegsBee) reported 20 minutes ago

  @SkySports Who ******** gives the OK to post this absolute tosh?

• 
  Gstanait98 (@gstanait98) reported 24 minutes ago

  @Jazman86 @HLTCO @AVFCMH Where did i say it was wtf? I just said people will get hold of **** like that and use it against him. He has rightly called people out who attack things he can’t change and makes public appearances on skysports etc. Pointless leaving **** that people can make a mountain of

• 
  Jord (@Jordssss11) reported 24 minutes ago

  @prmikes @SkySports Awful how?

• 
  Tubosun Falowo (@precinoti) reported 29 minutes ago

  VAR RECCURING ERRORS: “WHO IS AT FAULT? THE TECHNOLOGY OR PGMOL OFFICIALS?”. I think to unpack this debacle that we have come to normalized as natural occurrence similar to daily human mistakes, errors by PGMOL officials as seen in almost all game week in the EPL, VAR is simply defined as “Video Assisted Referee”. To break this further, it is officiating a football match using technology i.e video replays, images etc to spot obvious and clear errors committed by the on-field human officials usually 4 personnel or actions sanctioned by the rules as fouls that were completely missed by the on-field officials. For VAR to be effective and not seen as in direct conflict or undermining the authorities of the on-field referees, certain parameters of the game state were defined as areas VAR can intervene like DOGSCO, dangerous play, incidents in the penalty box, violent conducts by players and these activities were categorized into 4 major areas i.e goals (and the attacking phase leading to them), penalties (awarded or missed), direct red cards, and mistaken identity. Now that we have defined VAR and clarified the intended use of VAR, how is it possible that a technology deployed to spot clear and obvious errors made by on-field officials somehow end up with recurring errors that lead to controversies, major talking points post-match every week and in most cases deciding the outcome of football matches? I am Arsenal fan so let’s use Arsenal specific VAR incidents as an example. 3 seasons ago at Newcastle, 3 separate incidents and VAR were unable to spot any. One of the incidents was if the ball had crossed the line. Subjective as at that time because VAR had no camera at the corner flag and no spider camera to confirm if the entire ball had crossed the line. Fast track to this season and at Nottingham Forest, a defender clearly used his hand to control the ball from going into corner kick. There was a camera at the corner, and we all saw that deliberate handball. Juxtaposing both incidents, VAR error at Newcastle had been effectively addressed with a camera at the corner at Nottingham Forest but yet outcome was the same. Arsenal this season at Brighton, Arsenal player deliberately holding a Brighton player in the box during an attacking play missed by the referee but no VAR intervention. At Mancity, an Arsenal player engaging in a violent act but was issued a yellow card instead of a red card. Both actions had no VAR error but officials’ wrong interpretation of the Rules and wrong decision. Typically, most OEMs and other manufacturers usually issue a warning and a recall of their products once that notice significant factory defect or recurring manufacturing errors to their products and such products are withdrawn within weeks, months or sometimes within a year. Before doing this, the OEM go through a process of investigation to determine the root cause, issue a notice to their customers and users and proceed to a remedy phase where repairs and replacements are undertaken. The question now is if VAR (technology) is the problem, who are the OEM of EPL VAR and why have no one asked the OEM to undertake this process of stopping this recurring errors? How come none of the media platforms in the UK ever done any kind of hit piece, editorial or investigative journalism on the recurring errors of the technology? Rather, we have an independent panel that review VAR errors, we have a Skysports PGMOL show where the Head of PGMOL do a review of the VAR errors weekly as well as other controversial officiating decisions, we have another Skysports show where ex-referee do a review of VAR good or bad calls, Talksports have similar radio shows, Ex-Referees have podcasts and Youtube Channels talking about VAR errors and we have media platforms doing annual reports like the one done by BBC, The Athletic and now ESPN doing VAR errors and impact on clubs, title races and relegation battles.