Sky Outage Report in Hengoed, Caerphilly County Borough, Wales
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 02: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Hengoed, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Caerphilly, Newport, Cwmbran, Cardiff, Blackwood, Aberdare, Pontypridd, Merthyr Tydfil, Porth, Tonypandy, Pontyclun, Treorchy, Abertillery, Hengoed and Bargoed.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Internet | |
| Newport |
TV | |
| Cwmbran |
Phone | |
| Newport |
Phone | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam We have had no stop issues with Sky Broadway over the the last few months since the installation of Sky Q - with the lash engineer visit only on Friday - we pay a fortune for a second class service of late !
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Steven Pither
(@StevePither) reported
from
Treorchy, Wales
@SkyHelpTeam can you please confirm if theres an issue with broadband in my area or its specific to my house if I give post code?. It's been on and off all afternoon..
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steve lynch
(@ParaLynch) reported
from
Pontnewydd, Wales
@WestwoodLee @SkySports It wasn’t going in end of !! Bad sportsmanship by USA
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam Your test doesn’t show upload speeds which is exactly where the issue is ?
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Brother Biscuit
(@ThomasBroad1) reported
from
Cardiff, Wales
@jacobwyn29 @SkySports @premierleague Photo fix
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Paul Little
(@paullittle1977) reported
from
Newport, Wales
How is McIlroy playing again this afternoon, hasn’t played well in months and poor this morning @SkySports @SkySportsGolf
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@SkyHelpTeam They’ve resent the setting but apparently can take 4hrs. So waiting … 3rd issue in as many weeks.
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@SkyHelpTeam your service is getting worse & worse.
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Steven Pither
(@StevePither) reported
from
Treorchy, Wales
@SkyHelpTeam It said there was an issue earlier, but now no issue, but still no service?
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Steven George
(@sgeorge0_1) reported
from
Merthyr Tydfil, Wales
@SkyUK poor customer service.
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𝖱𝖾𝗏𝖪 🏴
(@TheRealRevK) reported
from
Abergavenny, Wales
@rsmck @SkyUK That is going to be really bad for TVs here too. Wow.
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Big Poppa Nash
(@edg_hx) reported
from
Porth, Wales
@SkyHelpTeam are there still issues in Wales? I’m stuck with no internet trying to work from home
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Eddy 🏴
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
No televised #IPL today then @SkySports @KaceyEdwards91 time to cancel the sky sports subscription 👀
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Steven Pither
(@StevePither) reported
from
Treorchy, Wales
Anyone else's @SkyUK broadband down in the #Rhondda #SouthWales area? @SkyHelpTeam
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Stu🐦
(@Teds_Tours27) reported
from
Tonypandy, Wales
@SkyHelpTeam Tried that. Some problem 😔
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🏴Claire🏴
(@Dimclem_) reported
from
Cardiff, Wales
@SkyHelpTeam can you tell me why the Apple TV app is not working?
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Nathan
(@nathchurch) reported
from
Newport, Wales
@SkySports You just don’t get it at all, do you? You constantly spout the same rubbish about how Steve Bruce was badly treated by the fan base! Incorrect!!!! Sure some people said some horrid stuff but that is the minority. He was never one of us, his record was shocking! Simples
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Peter Robey
(@peterrobey) reported
from
Risca, Wales
@SkyHelpTeam Help needed please, Sky customer is shocking! I was promised a call from Sky technical support tonight at 7pm - no call! Very disappointed! Still no Broadband since installation of new Ultrafast 1. Just disgraceful!
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🦋 Karen 🦋
(@KHoulgrave) reported
from
Newport, Wales
How long is this outage going to last please? Been down all day @SkyHelpTeam #skybroadband #skybroadbandsouthwales
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✈TheConcordeSpiritPsychicMedium✈
(@JamesHenryEades) reported
from
Pencoed, Wales
@SkyHelpTeam my broadband is super slow!! I’m paying for sky ultra fast I’m only getting 33.3 Mb per second 😤 I was getting over 100!!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Paula McMonagle
(@PaulaMcMonagle) reported
@SkyHelpTeam @skytv customer service is a joke. 3 calls and 3 weeks to change package and credit offered as an apology only for it not to be added. Complain and I’m told sorry it’s not noted on your account. Eventually offered a smaller credit and told that’s all they can offer
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Tom Younger
(@tyounger86) reported
@SkyHelpTeam @netraider901 Same issue!! Impossible not to find the result out if i have to wait till tomorrow for it to be uploaded….. not how sky glass was sold and if this is the norm i will be sending it back
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Welsh_Cake_xx
(@Twittynix) reported
@SkyHelpTeam As always you’ve re launched a product without full testing - I’m from a tech background - if you have issues with a product you tell people what the problems are - #skyglass - #skypuk waste of time
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Taz
(@taz330ci) reported
@SkyHelpTeam Hi Nicole, yes we have. It’s says there’s a known outage in the area. Do you know when this is likely to be resolved? I work from home so this is extremely inconvenient
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Thommo. 🇺🇦🇺🇦🇺🇦🇺🇦🇺🇦
(@Thommohawk67) reported
@BobCrilly2 @SkySports This is why I cancelled my @SkySports piss poor
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💙⚪️💛
(@amo_a_los_Leeds) reported
@PrentonTommy @SkySports @btsport My missus place is in the kitchen, she never complains and hates football. She’s a good girl tbh.
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stephen mcdonald
(@macca988) reported
@SkyHelpTeam @clickorcollect Added grand prix to my playlist hoping to watch an hour later once guest had left only to find out that doesn't work with sky glass. live sports is sky's biggest pull yet on sky glass you cant record live sport. rubbish.... back to sky q for me. Fancy TV to be returned😒
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Jerry L'Estrange
(@Puppiemaster) reported
@SkyUK Pity it's a crap tv
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JT
(@jon_jontrott) reported
@SkyHelpTeam can I get some help with the Apple TV offer - follow the instructions and get to a screen which says ‘one moment while we look up your offer details’ and nothing happens. Was expecting more excitement than that from Apple TV! Ta
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frank barlow
(@frankbarlow4) reported
@BobCrilly2 @SkySports Easy, cancel your subscription & tell them why……. Follow the money