Sky outages and service status in Hengoed, Wales

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hengoed, Wales

The most recent Sky outage reports came from the following cities: Tonypandy, Cardiff, Newport, Merthyr Tydfil, Pontypool, Caerphilly, Bargoed, Treharris, Mountain Ash, Porth, Blackwood, Hengoed, Cwmbran, Pontypridd, and Treorchy.

City	Problem Type	Report Time
Tonypandy	Phone	57 minutes ago
Cardiff	Internet	1 hour ago
Newport	Phone	2 hours ago
Merthyr Tydfil	Phone	2 hours ago
Pontypool	Internet	2 hours ago
Caerphilly	Phone	2 hours ago

Nearby cities with recent reports

Community Discussion

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Sky Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

• 
  Kathryn Foot 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@KathrynFoot) reported 7 minutes ago from Llantwit Fardre, Wales

  @SkyHelpTeam Fine. You’ve lost a customer.

• 
  jason fenard (@jason_fenard) reported 7 minutes ago from Cardiff, Wales

  Anyone else in the Cardiff area having @SkyUK internet problems? We have had no internet connection since yesterday. Some online sources reporting widespread outage but Nothing official on Sky site that I can find?

• 
  James (@jamestuck) reported 12 minutes ago from Cardiff, Wales

  @SkyHelpTeam apparently you’ve cancelled my mobile phone swap because I didn’t send my old phone back in the packaging you never sent me. It sure what more I can do because getting in touch with you is like trying to unravel the mystery of how the universe started. #helpme

• 
  Tania Davies (@TanJanDav) reported 19 minutes ago from Cardiff, Wales

  @SkyHelpTeam They cut me off after they send a text!!! So frustrating. I am calling the published customer service number!!! I have tried all suggested directives in the website I just need help from a human !!

• 
  Kevin D 🏴󠁧󠁢󠁷󠁬󠁳󠁿🍺🏒🏳️‍🌈 (@kev_Cymru) reported 19 minutes ago from Cardiff, Wales

  @SkyHelpTeam broadband is down, is there an outage in the Cardiff area ? #cardiff #skybroadband

• 
  Tim Bishop (@WelshBish) reported 20 minutes ago from Maesycwmmer, Wales

  @SkyHelpTeam do you offer any boosters for WiFi? Im@just 4 meters away from the router in another room and it’s so slow

• 
  Henry Field Assoc CIPD (@henryf2409) reported 27 minutes ago from Cardiff, Wales

  Helped my nan sort her @SkyUK bill today. really helpful service happy with the outcome... But she's in her 70s and has been allowed to have her bills increase to between 130-160 per month for over 2 years... Surely Safeguarding volunerable customers should stop that happening!?

• 
  David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported 27 minutes ago from Treharris, Wales

  @SkySports Why are people hiring social media companies and wtf is wrong with saying ‘are you ready’ ffs

• 
  Tania Davies (@TanJanDav) reported 29 minutes ago from Cardiff, Wales

  @SkyHelpTeam how do I get to talk to a human at customer service? I keep calling and the computer texts me a link to the website. You have already done that.!this is shocking service

• 
  Steffan McMahon (@Steffan_McMahon) reported 32 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  Big Poppa Nash (@edg_hx) reported 32 minutes ago from Porth, Wales

  @SkyHelpTeam are there still issues in Wales? I’m stuck with no internet trying to work from home

• 
  newman40 (@newman40) reported 36 minutes ago from Merthyr Tydfil, Wales

  Getting very bored of this #FSG selling #LFC and Bellingham and all the other **** now if im honest. Unless i see it on Skysports news im not even going to acknowledge it. Rant over 😠

• 
  kip (@kiplin1995) reported 38 minutes ago from Llanharry, Wales

  @SkyHelpTeam fibre down in Pontyclun, South Wales by any chance? #SkyDown

• 
  James Moss (@UKEmpLawyer) reported 39 minutes ago from Newport, Wales

  @waxperfect @SkyHelpTeam When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

• 
  James (@jamestuck) reported 42 minutes ago from Cardiff, Wales

  @SkyHelpTeam This is no help at all. I need to actually speak to someone but you don’t allow me. Ultimately the process to return my old device was not followed by Sky so never happened.

• 
  Mr Idrive (@IDRIVECYMRU) reported 43 minutes ago from Llantrisant, Wales

  @SkyHelpTeam are you having problems in the Llantrisant area (CF72) we have no WiFi

• 
  Richard A. Hughes (@ricardofodol) reported 48 minutes ago from Llanharan, Wales

  Very excited to be getting FTTP...fibre broadband... to the property Monday...years of intermittent issues hopefully gone...150 Mbps here we come @SkyUK

• 
  Laura-Rose 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@laurarose13521) reported 48 minutes ago from Cardiff, Wales

  @SkyHelpTeam I know how to pay my bill my issue is with the text to verify the payment it can’t go through because my phone cut off

• 
  Berts Back 🇧🇧 (@berts_back) reported 57 minutes ago from Cardiff, Wales

  @SkyHelpTeam @WeAreOpenreach Somebody is lying again 2nd visit today & fibre still won’t be fitted until another visit. So that will be 3 visit 3 appointments. Getting pissed off now was told it will be sorted today🤬will definitely be looking for a refund as service is 💩

• 
  Alun Thomas (@alunT) reported 57 minutes ago from Cardiff, Wales

  It has been down for over 12 hours now @SkyHelpTeam when should i expect my broadband, security, ring doorbell and Sky Q box to be up and working? #skydown #skybroadband

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Eric Robinson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@EricfromErskine) reported 3 minutes ago

  @SkyUK @SkyHelpTeam Sky mobile not working. Sky q apps not loading. Followed menu instructions to contact you on 03337591024. Called using internet but call drops repeatedly after answer announcement. Postcode PA8

• 
  Barbarosa blues (@DavidOc49156723) reported 4 minutes ago

  @StuGlendinning @SkySports @NRL I don’t really think sky give a **** what PVL thinks , he’s a nobody from Sydney flogging a product that they see a set value for in the UK .

• 
  HOKY Gaming (@HokyG74707) reported 8 minutes ago

  @_ikofficial @eurofootcom @SkySports Tbh Bruno being one of the best box to box midfielders in the game is gonna help heaps with transitioning and playing attacking football like 3 years ago compared to last season, defence didn’t need a change at all, and attack will be good if Saka and odegaard aren’t injury

• 
  FC Talk (@FCTalk93) reported 10 minutes ago

  @tonyj86316 @eurofootcom @SkySports Last season wasn’t too bad.

• 
  The__Farmster (@The__Farmster) reported 16 minutes ago

  @SkyUK your mobile service is crap

• 
  William Taylor (@tayman90) reported 18 minutes ago

  @SkyHelpTeam @skytv I was contacted by your customer service team regarding potential deal upgrades, but the call was cut off when I queried the cost. I’d appreciate a follow‑up so we can complete the discussion.

• 
  CryptoBullThe3Rd (@BullThe384402) reported 18 minutes ago

  @niiciidee @SkyHelpTeam It’s Sky They have lost the whole phone network by the looks of it Internet still working obviously so use WhatsApp for urgent calls

• 
  Zameer Ali (@zameerali4) reported 19 minutes ago

  @SkyHelpTeam @SkyUK please can you sort the network out, phones not working and neither can I make any calls. Seems likely global issue but I can’t go to work without it. I can’t even ring customer services as not allowing to make any calls

• 
  B o n (@BonMahomesx) reported 24 minutes ago

  @SkyHelpTeam hi whats going on with your network? I cant call, text or use my data? My family are having the same issue

• 
  Wuod Kaloo (@WuodKaloo) reported 24 minutes ago

  @FabrizioRonald0 @SkySports Because of poor goalkeeping