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Sky outages and service status in Hengoed, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 4 outage signals in the last 24 hours around Hengoed, including 4 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Phone.
  • The most recent signal from this area was received Aug 3, 7:58 PM GMT+1.
  • 43% Internet (43%)
  • 29% TV (29%)
  • 19% Phone (19%)
  • 5% Total Blackout (5%)
  • 5% Wi-fi (5%)

The latest reports from users having issues in Hengoed come from postal codes CF82 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 4: Problems at Sky

Sky is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Hengoed, Wales

The most recent Sky outage reports came from the following cities: Newport, Cardiff, Blackwood, Hengoed, Caerphilly, Tonypandy, Pontypool, Cwmbran, Pontypridd, Merthyr Tydfil, Treorchy, and Aberdare.

CityProblem TypeReport Time
Newport TV 16 hours ago
Cardiff Internet 20 hours ago
Cardiff Internet 20 hours ago
Blackwood TV 21 hours ago
Hengoed TV 5 days ago
Caerphilly Internet 9 days ago

Nearby cities with recent reports

Cardiff

2 recent signals

20 hours ago
Newport

1 recent signals

16 hours ago
Blackwood

1 recent signals

21 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • TheRhysDavidson
    Rhys Davidson (@TheRhysDavidson) reported from Cathays, Wales

    @SkySports is **** … 3 sets of adverts during half time!

  • jason_fenard
    jason fenard (@jason_fenard) reported from Cardiff, Wales

    Anyone else in the Cardiff area having @SkyUK internet problems? We have had no internet connection since yesterday. Some online sources reporting widespread outage but Nothing official on Sky site that I can find?

  • gareth_thmpsn
    Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @SkyHelpTeam guys do you have a telephone number where I can speak to someone? Your automated service just keeps going around in a circle & repeating its self.

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • Nthorney
    Neil Thorneycroft (@Nthorney) reported from Newport, Wales

    Do we have to have all this crap (the banners) on the screen? @the100 @SkySports

  • IDRIVECYMRU
    Mr Idrive (@IDRIVECYMRU) reported from Llantrisant, Wales

    @SkyHelpTeam are you having problems in the Llantrisant area (CF72) we have no WiFi

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Newport, Wales

    @AdamStubbz @SkyUK When I realised our broadband speed from #Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • KHoulgrave
    🦋 Karen 🦋 (@KHoulgrave) reported from Newport, Wales

    How long is this outage going to last please? Been down all day @SkyHelpTeam #skybroadband #skybroadbandsouthwales

  • Riddy81
    Riddy 🇬🇧 🦢🦢🦢🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Riddy81) reported from Cardiff, Wales

    If @SkySports don't show the south wales Derby, I swear I will cancel my sky subscription and going forward i will stream every game illegally to as many people as I can fit in my front room.. sort it out

  • kellyladd78
    Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam Your test doesn’t show upload speeds which is exactly where the issue is ?

  • gingio
    Shane (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam hi, I’m not happy that I’ve had numerous conversations with your team about returning my router and despite them confirming you received it back you’re now charging me. Please help.

  • kirkyboy79
    captains log (@kirkyboy79) reported from Cardiff, Wales

    Listening to the @SkySports commentary yesterday you should hang your heads in shame every 2 minutes biased to sheff utd it was embarrassing.i mean #nffc stuffed em and there was no great accolade for us .they where hoping the blades would score.hope we stuff on tues

  • Dimclem_
    🏴󠁧󠁢󠁷󠁬󠁳󠁿Claire🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Dimclem_) reported from Cardiff, Wales

    @SkyHelpTeam it is not even 14 days since I joined Sky and my Q box has to be replaced. Do you think this is acceptable? I look forward to hearing how you intend to compensate me for the inconvenience and poor ‘service’.

  • t1mlea
    Tim Learmonth (@t1mlea) reported from Tylorstown, Wales

    I swear we need to change ISP and TV providers. Nearly all of our channels don't get signal all of a sudden and the apparently 30Mbps Internet keeps cutting out. Doing my head in now @SkyUK

  • kayleighj_11
    Kayleigh Johnson♡✨ (@kayleighj_11) reported from Beechwood, Wales

    @SkyUK .. seen the problem herself and today once agin internet is sooo slow & keep loosing connection again!!

  • kiplin1995
    kip (@kiplin1995) reported from Llanharry, Wales

    @SkyHelpTeam fibre down in Pontyclun, South Wales by any chance? #SkyDown

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Newport, Wales

    Really trash #skybroadband again. My kids have been complaining this evening as they've been dropped out of xbox games mid-game due to crap wifi. It's not the speed or service we should expect & we still haven't received the booster promised! #poorcustomerservice @SkyHelpTeam

  • sarahtattoo13
    Sarah Harvey (@sarahtattoo13) reported from Abertridwr, Wales

    @SkyUK Hi, I upgraded and activated my free year of discovery+ but everytime I try to use it on my box its says I need to upgrade? Can you help please? 🙏🏼🙏🏼

  • MRosspearce
    Ross Pearce (@MRosspearce) reported from Cardiff, Wales

    @SkyHelpTeam Hello, I just want to register a problem with my Sky Q box. It is noisy and needs regular re booting.Also the connection with the mini box is unreliable. I would like an engineer to call but don’t want that to happen during the Covid pandemic.

  • sgeorge0_1
    Steven George (@sgeorge0_1) reported from Merthyr Tydfil, Wales

    @SkyUK poor customer service.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • AEmmanuel45364
    - (@AEmmanuel45364) reported

    @KingselehSzn @SkySports Problem with commercializing, the sport will shift from sport to maximizing profit. Guys in board rooms care more about profits than the feelings the game gives. It would be the next WWE!

  • andybowers_
    andy b. (@andybowers_) reported

    @SkySports shut up, you bald headed sack of ****.

  • razorkev69
    razorKev (@razorkev69) reported

    @Hoops9Linda @SkySports Why Linda ? Friday night away In a stadium that's not fit for football isn't a big issue and home early v Millwall makes sense Tbh

  • GrazaWhu
    G Man (@GrazaWhu) reported

    @KingselehSzn @SkySports What? FIFA is going to pocket $13 - 15bn from the 2026 world cup. It has the money to support grassroots football today, much better than it does. If you think a single penny of this proposed sell off will benefit the game or grassroots, I have some magic beans to sell you.

  • SamBrow74823937
    Sam Brown 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SamBrow74823937) reported

    @Trafordtimes @Jaggodc You’re the liar, Skysports never said Rashford was getting the #10 shirt back. You must be ******* desperate for clicks.

  • adamwood4iv
    Advogado (@adamwood4iv) reported

    @SkySports I think he has caused enough damage people it's time to let this chap go

  • 30ownsyou_
    30 (@30ownsyou_) reported

    @SkySports Garbage

  • razorkev69
    razorKev (@razorkev69) reported

    @Hoops9Linda @SkySports Tbh not sure I'm gonna rush back there after taking about 24hours to get to Stratford st after our fa cup game absolutely **** they couldn't organise a piss up in a brewery tbh lol

  • MarkBirtles
    Mark Birtles (@MarkBirtles) reported

    @crewealexfc Go **** yourselves @SkySports Gillingham away for half 12.

  • tommyknocker67
    Tommyknocker67 (@tommyknocker67) reported

    @gavsuave @SkySports @PoliceScotland Poor flower you must be traumaised away and lay down