Sky Outage Report in Hengoed, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 07: Problems at Sky
Sky is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (13%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Hengoed, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Pontypridd, Cardiff, Caerphilly, Newport, Cwmbran, Blackwood, Aberdare, Merthyr Tydfil, Porth, Tonypandy, Pontyclun, Treorchy, Abertillery, Hengoed and Bargoed.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd |
||
| Cardiff |
TV | |
| Caerphilly |
Internet | |
| Newport |
TV | |
| Cwmbran |
Phone | |
| Newport |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Laura-Rose 🏴🏳️🌈
(@laurarose13521) reported
from
Cardiff, Wales
@SkyHelpTeam I know how to pay my bill my issue is with the text to verify the payment it can’t go through because my phone cut off
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@SkyHelpTeam They’ve resent the setting but apparently can take 4hrs. So waiting … 3rd issue in as many weeks.
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Eddy 🏴
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
No televised #IPL today then @SkySports @KaceyEdwards91 time to cancel the sky sports subscription 👀
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Steven George
(@sgeorge0_1) reported
from
Merthyr Tydfil, Wales
@SkyUK poor customer service.
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Steven Pither
(@StevePither) reported
from
Treorchy, Wales
@SkyHelpTeam It said there was an issue earlier, but now no issue, but still no service?
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Peter Robey
(@peterrobey) reported
from
Risca, Wales
@SkyHelpTeam Help needed please, Sky customer is shocking! I was promised a call from Sky technical support tonight at 7pm - no call! Very disappointed! Still no Broadband since installation of new Ultrafast 1. Just disgraceful!
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Laura-Rose 🏴🏳️🌈
(@laurarose13521) reported
from
Cardiff, Wales
@SkyUK I have a large phone bill. My phone has been cut off so I can’t receive texts or calls. I am trying to pay the bill but the payment won’t go through because the passcode text won’t go through See the problem? HELP
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pip1974
(@pippin_terence) reported
from
Merthyr Tydfil, Wales
@empireofthekop Not only biased , but a terrible commentator "that's more minimum than maximum " he said last night and chuckled to himself for ages absolute garbage . No insight whatsoever #SkySports #Tyler #dogshit
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Nathan
(@nathchurch) reported
from
Newport, Wales
@SkySports You just don’t get it at all, do you? You constantly spout the same rubbish about how Steve Bruce was badly treated by the fan base! Incorrect!!!! Sure some people said some horrid stuff but that is the minority. He was never one of us, his record was shocking! Simples
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Paul Little
(@paullittle1977) reported
from
Newport, Wales
How is McIlroy playing again this afternoon, hasn’t played well in months and poor this morning @SkySports @SkySportsGolf
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam We have had no stop issues with Sky Broadway over the the last few months since the installation of Sky Q - with the lash engineer visit only on Friday - we pay a fortune for a second class service of late !
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam Your test doesn’t show upload speeds which is exactly where the issue is ?
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@SkyHelpTeam your service is getting worse & worse.
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Steven Pither
(@StevePither) reported
from
Treorchy, Wales
@SkyHelpTeam can you please confirm if theres an issue with broadband in my area or its specific to my house if I give post code?. It's been on and off all afternoon..
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Steven Pither
(@StevePither) reported
from
Treorchy, Wales
Anyone else's @SkyUK broadband down in the #Rhondda #SouthWales area? @SkyHelpTeam
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🏴Claire🏴
(@Dimclem_) reported
from
Cardiff, Wales
@SkyHelpTeam can you tell me why the Apple TV app is not working?
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𝖱𝖾𝗏𝖪 🏴
(@TheRealRevK) reported
from
Abergavenny, Wales
@rsmck @SkyUK That is going to be really bad for TVs here too. Wow.
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Stu🐦
(@Teds_Tours27) reported
from
Tonypandy, Wales
@SkyHelpTeam Tried that. Some problem 😔
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steve lynch
(@ParaLynch) reported
from
Pontnewydd, Wales
@WestwoodLee @SkySports It wasn’t going in end of !! Bad sportsmanship by USA
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Brother Biscuit
(@ThomasBroad1) reported
from
Cardiff, Wales
@jacobwyn29 @SkySports @premierleague Photo fix
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Pedtheproddy
(@pedtheproddy1) reported
@SkySports Disgraceful you have sat back and allowed one of your EMPLOYEES to receive sectarian abuse and not even called it out. All your rainbow laces, blm and red card yet you pay lip service to that and continue to employ the tosser who previously said it was banter?
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Redd1
(@Redd_1ne) reported
@SkyHelpTeam can I pls have an update on why broadband has been found since 6pm yesterday? Ig11 area. Surely this should be fixed by now. There was a similar outage last Wednesday. This is quite frankly unacceptable!
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Sammi💜
(@sammi_j85) reported
@SkyUK Hi my sky has just gone off and all im getting is a black screen, is there a way i can try and fix this? Could it be due to the weather?
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Alex Wells
(@Wellsy172) reported
@tovester4130 @SkySports He said he breakers suddenly, no pal he went lifted came down 4 gears and so did Lewis so if Max’s breaking was “suddenly” then so was Lewis’
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nifty1a (Paul B)
(@nifty1a) reported
@alexbloor @SkyUK All you can really quote about an IP network is the maximum bandwidth possible between any 2 points, without considering other traffic passing at the same time. There is no way to accurately quantify what transfer rate you will actually get in reality.
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josh
(@josh9171) reported
@SkyHelpTeam That link is stupid doesn’t work or say anything
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Ean
(@Eanr) reported
@Dazzlaaaaa1 @Smart_1ne @SkySports He’s right. Why would Lewis slow behind Max if he wasn’t aware Max was letting him past. In normal circumstances Lewis just passes a slower car. Something not right there.
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Mera S
(@MeraS98915727) reported
@SkyHelpTeam could you please acknowledge at the least. No response for Sky broadband being down for more than 15 hours now in east London.
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josh
(@josh9171) reported
@SkyHelpTeam Fix the internet in Barking London been down for 16 hours u muppets
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Paul
(@Hypobuster) reported
@chuckrulle @petermee2 @SkySports Hamilton didn't have any message yet. So why was he slowing down too? That's not what a real racing driver does and illegal.