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Sky

Sky Outage Report in Hengoed, Caerphilly County Borough, Wales

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Hengoed come from postal codes CF82 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Hengoed, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Blackwood, New Tredegar, Hengoed, Treharris, Pontypridd, Tonypandy, Cwmbran, Caerphilly, Newport, Merthyr Tydfil, Mountain Ash, Pontyclun, Porth, and Bargoed.

CityProblem TypeReport Time
Cardiff Internet 5 days ago
Blackwood Internet 5 days ago
New Tredegar Wi-fi 7 days ago
Hengoed Internet 8 days ago
Blackwood Internet 8 days ago
Treharris Internet 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • PaulSmith83
    Paul Smith (@PaulSmith83) reported from Mountain Ash, Wales

    @SkyHelpTeam can someone help me out please? I am speaking to someone called Aaron who is insisting on not helping me! Paying £42 a month for 2.5mbs broadband. He admits there’s a fault but won’t do anything about it.

  • lilmiss_annie
    angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    Been with @SkyUK almost 9yrs and this is the first time that an engineer has spoken to me so rudely. He knocks my door and TELLS me that he's cutting me off because I'm stealing from another customer. I EXPLAIED to him I have my own account and dish. He then points to the side

  • sarsjt
    SJT (@sarsjt) reported from Penmaen, Wales

    @SkyUK another awful phone call experience from sky for my parents who are elderly trying to set up sky since March yesterday’s call consisted of a two way conversation in a foreign language with a translator???? An hour later still no sky can someone please advise

  • pablo3479
    Lee Mason (@pablo3479) reported from Cardiff, Wales

    @SkyHelpTeam I'm trying to watch live TV on my android phone through WiFi but the following message keeps appearing: 'A playback error occurred - please try again'. I've tried everything possible but having no joy. Please help

  • GenghisCANN
    Gareth Alan (@GenghisCANN) reported from Merthyr Tydfil, Wales

    @SkyUK is there am issue with sky broadband this evening? My connection has been rubbish for several hours now!

  • srp0000
    Shaun Porter (@srp0000) reported from Newport, Wales

    @SkySports the commentators haven’t mentioned Mitrović for 2 minutes now! Damn they just did 🙄 #playofffinal

  • NetballWales
    NetballWales (@NetballWales) reported from Cardiff, Wales

    Loved #womenssportsdebate on @skysports - 2 hours of great and interesting chat. But can’t help but feel there wasn’t any debate? A dozen people agreeing with one another doesn’t help... #StepOutsideTheEchoChamber

  • Gavlaa
    Gavin Glover (@Gavlaa) reported from Marshfield, Wales

    @c7_OllyClifford @SkySportsPL @SkySports The technology is fine, the people officiating are the problem. So many wrong calls its embarrassing

  • louclarkie
    Louise Clarke 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@louclarkie) reported from Cardiff, Wales

    @SkyHelpTeam Yes I've tried that as explained but it's showing no issues but there clearly is intermittent issues.

  • mkaid90
    Kaid mohamed (@mkaid90) reported from Cardiff, Wales

    Question is why do @SkySports give the white supremist banner a platform to be seen CUT that **** out of a football game.

  • YukFongWong1
    Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam I have been ringing you for ages regarding my bill pay I need someone to help me please

  • YukFongWong1
    Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam hi I’m not sure if I’ve downloaded a rental. I wanted it for Sunday as it’s surprise for my boys birthday. What can I do as I’m sure it says it will be deleted within 24 hrs help!!

  • david_batey19
    david (@david_batey19) reported from Mountain Ash, Wales

    @SkySports More bad news

  • 7PechodMarwol
    Nicola Bennett(Soal) (@7PechodMarwol) reported from Aberaman, Wales

    @SkyHelpTeam I have sent a message. Really hope you can help with this. It’s very stressful got them

  • JonathanConway9
    Jonathan Conway (@JonathanConway9) reported from Cardiff, Wales

    @SkyHelpTeam Thank you. Outside the home is certainly what the app said. Speed has been an issue for a few months, but the completely dropping internet has only been noticeable today.

  • SuperSizeRod
    Rhodri Cartwright (@SuperSizeRod) reported from Merthyr Tydfil, Wales

    What a fight! But surely Taylor won that by a mile... @SkySports @EddieHearn @KatieTaylor Parsoon is just running round throwing **** not landing clear shots Who won

  • lilmiss_annie
    angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    With the dish on it thats mine. I don't get a sorry just a "oh I see" my nephew rang customer services for me as I was still shaking and upset. All they told me to do was fill out a feedback form and that would be the end of it!! I am disgusted and disappointed in @SkyUK

  • djdanter
    Denzil (@djdanter) reported from Caerphilly, Wales

    @PaulBro97733140 @SkySports I went to the Joshua vs Parker fight, always been a Joshua fan! I’ll never pay for anything involving that **** again. And Lewis Hamilton the same!

  • Youngonesclubs
    Young Ones Clubs Ltd. (@Youngonesclubs) reported from Pentyrch, Wales

    @skyhelpteam I have had poor WiFi coverage at my home for months, I have tried calling but as I am not vulnerable or Over 70 I can not get help. I have tried all the tips on website, It needs a booster. Can you please help?

  • TylerHewitt123
    Tyler Hewitt🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TylerHewitt123) reported from Porth, Wales

    @SkySports ******* admin get to sleep

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • LifeTimeRed
    #OleOut (@LifeTimeRed) reported

    @davidjmcd22 @Brock02091982 @SkySports No real United fans back Ole, only Ole fans back Ole. Anyone who claims to support United whilst backing Ole is a plastic who doesn’t want us to win any trophies

  • JoeDabernig
    Joe Dabernig (@JoeDabernig) reported

    @SkySports Think their biggest problem is a geriatric bowling attack

  • so_oldskool
    Elliott🇯🇲🇬🇾 (@so_oldskool) reported

    @SkyHelpTeam @skytv my broadband speed is slow. Please help

  • CFCBen17
    Ben (@CFCBen17) reported

    @The_no1_tofee @SkySports Ur a stupid ***** eVARtonian u should be shot at sundown

  • ginaseiga
    georgie porgie (@ginaseiga) reported

    @SkyUK they can't even fix their broadband. imagine. having a TV from these !!! not a chance !!!

  • littl0606
    Ian Little (@littl0606) reported

    @SkyHelpTeam Recordings /on demand, there is a solid blue screen waiting for the selected programme that has never been there before. It’s not a critical fault but just annoying and never been there previously, it’s only about 10 secs, normal tv is fine

  • thedeadman92
    Ryan Butcher 🇮🇪 (@thedeadman92) reported

    @SkySports Horrible idea, horrible for fan who like the World Cup being special, horrible for players who at the top level play 50 games a season anyway. They need the 2 moths off every 2 years. Could Ronaldo play to his 40s without rest the odd summer. I doubt it. Not to the level he is!

  • TheRochelleShow
    YT: The Rochelle Show (@TheRochelleShow) reported

    Okay I'm watching Insecure on Sky Go and the subtitles are giving me the n word with a hard R. Can yall... tone it down a bit @SkyUK ?

  • Ryan_Turner123
    Ryan Turner (@Ryan_Turner123) reported

    ‘Sorry Steve, Just to clarify it wasn’t a case of anyone certainly at Sky or I guess anywhere else wanting anything to happen but we are purely just going on information we are being told’. The same Sky Sports who were 100% sure he would be out of work. **** that @SkySports

  • BOXINGBRAVE
    MARSHY (@BOXINGBRAVE) reported

    @StevensG020792 @SkySports Ain’t a bad fighter Joet but think Nava gonna have too much for him Ya got too hurt Nava too slow him down and don’t think joet carries that ammo should be good for as long as it last last though