Sky outages and service status in Hengoed, Wales
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Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Hengoed, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received Jul 10, 8:48 AM GMT+1.
- Internet (50%)
- Phone (17%)
- Total Blackout (13%)
- E-mail (8%)
- TV (8%)
- Wi-fi (4%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hengoed, Wales
The most recent Sky outage reports came from the following cities: Caerphilly, Cardiff, Blackwood, Newport, Pontypridd, Merthyr Tydfil, Tonypandy, Treorchy, Aberdare, Pontypool, Mountain Ash, Hengoed, Bargoed, and Ferndale.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly
|
Phone | 2 days ago |
|
Caerphilly
|
Phone | 4 days ago |
|
Cardiff
|
Internet | 5 days ago |
|
Blackwood
|
Internet | 5 days ago |
|
Caerphilly
|
Phone | 5 days ago |
|
Caerphilly
|
Phone | 5 days ago |
Nearby cities with recent reports
4 recent signals
1 recent signals
1 recent signals
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Sky Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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ⓛⓔⓔ ⓙⓞⓝⓐⓣⓗⓐⓝ (@leejonathan) reported from Newbridge, Wales@SkyHelpTeam shockingly bad service on the phone trying to upgrade to skyQ but found out you’ve been upgrading our service with sports channels & kids channels and we’ve never agreed to these. need to cancel & get refunded as well as move to skyQ.
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James Moss (@UKEmpLawyer) reported from Newport, Wales@lairy72 @SkyUK If they make any admissions of poor service/promise to do anything for you (e.g. send a router/booster) ensure you get them to email you written confirmation whilst you are still on the phone with them, or they'll deny it was ever said & won't be able to locate recording of call!
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Tania Davies (@TanJanDav) reported from Cardiff, Wales@SkyHelpTeam Good morning, I have been having issues with my broadband for 3 weeks. Randomly my devices will not connect to the internet. The amber face appears as well as flashing on occasion . Seems to happen on a weekend and in the Evening? Can you help? Thanks
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales@SkyHelpTeam They’ve resent the setting but apparently can take 4hrs. So waiting … 3rd issue in as many weeks.
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Barry Webster (@BarryWebster79) reported from Pontypridd, Wales@SkyHelpTeam yet another Broadband outage. Any update on when it’s likely to be fixed?? You say Cardiff and the South West, but the problem seems to be the whole of South Wales not just Cardiff
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Thom (@thomjamesmcc) reported from Cardiff, WalesIs Sky Mobile service always terrible in Cardiff? None of my apps (including the most important ones 👀) aren’t working!! @SkyHelpTeam
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James (@jamestuck) reported from Cardiff, Wales@SkyHelpTeam apparently you’ve cancelled my mobile phone swap because I didn’t send my old phone back in the packaging you never sent me. It sure what more I can do because getting in touch with you is like trying to unravel the mystery of how the universe started. #helpme
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🏴 Doodlebug BSc 🏴 (@daviddoodlebug) reported from Llantrisant, Wales@SkyHelpTeam Openreach say I has fttp. Your system says no. Why? I want to pay you more!!! Several emails and calls and not resolved. Last one to my wife was rude + condescending. Not happy. Due for renewal soon. If you want my business get it sorted.
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Shane (@gingio) reported from Cardiff, Wales@SkyHelpTeam hi, I’m not happy that I’ve had numerous conversations with your team about returning my router and despite them confirming you received it back you’re now charging me. Please help.
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Shaun Porter (@srp0000) reported from Newport, WalesWtf is wrong with the sound @SkySports #MUNEVE ?
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Henry Field Assoc CIPD (@henryf2409) reported from Cardiff, WalesHelped my nan sort her @SkyUK bill today. really helpful service happy with the outcome... But she's in her 70s and has been allowed to have her bills increase to between 130-160 per month for over 2 years... Surely Safeguarding volunerable customers should stop that happening!?
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Jonathan Rodgers (@GKTwentyThree) reported from Cefn-coed-y-cymmer, Wales@SkySports Again with the stupid waste of time tables... this xNonsense needs to stop... it means nothing
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Tim Powell Legacy Supporter of 40 years (@timscoreboard) reported from Taff's Well, Wales@maxwoody84 @Utd_76 @SkySports Cancel the subscription and tell them why when asked. It's what I did
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James Moss (@UKEmpLawyer) reported from Newport, WalesReally trash #skybroadband again. My kids have been complaining this evening as they've been dropped out of xbox games mid-game due to crap wifi. It's not the speed or service we should expect & we still haven't received the booster promised! #poorcustomerservice @SkyHelpTeam
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newman40 (@newman40) reported from Merthyr Tydfil, WalesGetting very bored of this #FSG selling #LFC and Bellingham and all the other **** now if im honest. Unless i see it on Skysports news im not even going to acknowledge it. Rant over 😠
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Steven Pither (@StevePither) reported from Treorchy, WalesAnyone else's @SkyUK broadband down in the #Rhondda #SouthWales area? @SkyHelpTeam
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Peter N (@gooner1947) reported from Blackwood, Wales@stuafc71 @SkySports @FA_PGMOL Another one of the mysteries of VAR. Its all garbage
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Laura-Rose 🏴🏳️🌈 (@laurarose13521) reported from Cardiff, Wales@SkyUK I have a large phone bill. My phone has been cut off so I can’t receive texts or calls. I am trying to pay the bill but the payment won’t go through because the passcode text won’t go through See the problem? HELP
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LeaveMyArseAlona (@faT_Taf_213) reported from Cardiff, Wales@DonVito29985036 @SkySportsPL @SkySports He did not square that ball to Sterling and he has never won a single trophy in his life. He will not win his first trophy with England. He’s not a winner & those are the facts . Come back when he’s actually won something of significance.
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Neil (@neil_roberts_) reported from Cardiff, WalesSky Broadband is shite @SkyHelpTeam I have ultrafast plus and yet download speeds are way below what you say, streaming is slow and the wifi doesn’t reach every room. Talking to someone about it is a 45 minute wait. What’s the point? Useless
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Boing The Noise 𓅪 (@Christo50515751) reported@MichelleBeckett @SkyUK @VodafoneUK Very similar experience when my father in law passed in 2022, they actually sent him a £12 bill which I let them chase so it cost them waaaay more… absolute arseholes I’ll never use them again
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Trev.Stanley. (@trev_lisa) reported@SkySportsGolf @SkySports @SkySportsNews You really are utterly PATHETIC at keeping viewers up to date about what's going on!! You treat us with utter contempt. You regard us as nothing more than cash. You don't give a fig! Where's golf? What's going on? When will play resume?
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Michael Scott (@mscott7612) reported@SkySports Deserved tbh. It was a very stupid challenge. They have cover.
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Your Mum’s Ex (@yourmumsex69) reported@NUFCPDC @AdamTweddell00 @SkySports Of course I would prefer to keep him instead of forking out on someone else, but players come and go and we’ve gotten plenty mileage out of him. The midfield was awful last season; time for a rebuild and fresh legs.
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Wendy Ostia Antica 💚🤍💜 (@WendyHarrisonMa) reported@MichelleBeckett @SkyUK @VodafoneUK We had so many problems with EE when my dad died in October 2025. Apparently death does not terminate his contract with them, we are having to carry on paying for his sports package until the end of the 2 year contract, as I own the house. Outrageous!
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Cornish Bantam - Support Ukraine & Her People! (@kerstingfamily) reported@MichelleBeckett @SkyUK @VodafoneUK There are lots of bad stories about Vodafone on here, just been fined millions for bad service. There's some advice about how to get your way, I can't remember if it was Martyn Lewis or not. Ask AI...
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Holli (@HolliCarden) reported@MichelleBeckett @SkyUK @VodafoneUK This is why I’m happy that Virgin Media are being fined millions of pounds. Their customer service is disgraceful.
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Master P (@MasterP40239069) reported@eurofootcom @SkySports His bird was always down London as she didn’t want their kid having a geordie accent that’s why he ****** off. That’s why this weird transfer happened. Chow ya ******* gambler!
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Michael Knight (@_Michael_Spud_) reported@Hucklegooner @AdamTweddell00 @SkySports They're milking the ******. Pushing it out there, horrible company. Hope it goes bust but it won't because of tiktok videos like this that will help generate a few £££
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DG (@GIB10000) reported@SkySports FIFA are utterly bent. One game is usual - which would mean he’d be back for a potential (& it’s by no means a given) semi final against Argentina. But every opportunity to help Messi. If Norway win they’ll probably suspend Haaland for a playing in dodgy pony tail to rule him out