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Sky Outage Report in Hengoed, Caerphilly County Borough, Wales

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Hengoed, Caerphilly County Borough, Wales 01/08/2026 10:45

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Hengoed, Caerphilly County Borough, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Pontypridd, Caerphilly, Newport, Cwmbran, Blackwood, Aberdare, Merthyr Tydfil, Porth, Tonypandy, Pontyclun, Treorchy, Abertillery, Hengoed and Bargoed.

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City Problem Type Report Time
United KingdomCardiff Total Blackout
United KingdomCardiff Internet
United KingdomPontypridd E-mail
United KingdomCardiff TV
United KingdomCaerphilly Internet
United KingdomNewport TV

Community Discussion

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Sky Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?

  • GenghisCANN Gareth Alan (@GenghisCANN) reported from Merthyr Tydfil, Wales

    @SkyUK is there am issue with sky broadband this evening? My connection has been rubbish for several hours now!

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam how come you can only offer me a basic broadband but BT can offer me two speeds over fibre? Am I missing something or are they slow in telling you they’re upgraded?

  • lilmiss_annie angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    With the dish on it thats mine. I don't get a sorry just a "oh I see" my nephew rang customer services for me as I was still shaking and upset. All they told me to do was fill out a feedback form and that would be the end of it!! I am disgusted and disappointed in @SkyUK

  • Youngonesclubs Young Ones Clubs Ltd. (@Youngonesclubs) reported from Pentyrch, Wales

    @skyhelpteam I have had poor WiFi coverage at my home for months, I have tried calling but as I am not vulnerable or Over 70 I can not get help. I have tried all the tips on website, It needs a booster. Can you please help?

  • srp0000 Shaun Porter (@srp0000) reported from Newport, Wales

    @SkySports the commentators haven’t mentioned Mitrović for 2 minutes now! Damn they just did 🙄 #playofffinal

  • david_batey19 david (@david_batey19) reported from Mountain Ash, Wales

    @SkySports More bad news

  • R_Bradley_WBA Gavenny Baggie (@R_Bradley_WBA) reported from Abergavenny, Wales

    @SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....

  • djdanter Denzil (@djdanter) reported from Caerphilly, Wales

    @PaulBro97733140 @SkySports I went to the Joshua vs Parker fight, always been a Joshua fan! I’ll never pay for anything involving that **** again. And Lewis Hamilton the same!

  • PaulSmith83 Paul Smith (@PaulSmith83) reported from Mountain Ash, Wales

    @SkyHelpTeam can someone help me out please? I am speaking to someone called Aaron who is insisting on not helping me! Paying £42 a month for 2.5mbs broadband. He admits there’s a fault but won’t do anything about it.

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    My broadband is awful @SkyHelpTeam.

  • 7PechodMarwol Nicola Bennett(Soal) (@7PechodMarwol) reported from Aberaman, Wales

    @SkyHelpTeam I have sent a message. Really hope you can help with this. It’s very stressful got them

  • NetballWales NetballWales (@NetballWales) reported from Cardiff, Wales

    Loved #womenssportsdebate on @skysports - 2 hours of great and interesting chat. But can’t help but feel there wasn’t any debate? A dozen people agreeing with one another doesn’t help... #StepOutsideTheEchoChamber

  • SuperSizeRod Rhodri Cartwright (@SuperSizeRod) reported from Merthyr Tydfil, Wales

    What a fight! But surely Taylor won that by a mile... @SkySports @EddieHearn @KatieTaylor Parsoon is just running round throwing **** not landing clear shots Who won

  • YukFongWong1 Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam I have been ringing you for ages regarding my bill pay I need someone to help me please

  • YukFongWong1 Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam Does not solve my issues

  • sarsjt SJT (@sarsjt) reported from Penmaen, Wales

    @SkyUK another awful phone call experience from sky for my parents who are elderly trying to set up sky since March yesterday’s call consisted of a two way conversation in a foreign language with a translator???? An hour later still no sky can someone please advise

  • gerry_tudor gerald davies (@gerry_tudor) reported from Cardiff, Wales

    @SkyHelpTeam I think there’s a problem in my area, help.. !!

  • lilmiss_annie angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    Been with @SkyUK almost 9yrs and this is the first time that an engineer has spoken to me so rudely. He knocks my door and TELLS me that he's cutting me off because I'm stealing from another customer. I EXPLAIED to him I have my own account and dish. He then points to the side

  • neilbennett0707 Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    ******* @SkyUK hub not working again, this daily occurrence @skyhelpteam doesn't half help my complaint with @ofcom

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Starry_Eyes666 ❌Jessica-Leigh Emery ❌ (@Starry_Eyes666) reported

    @SkyHelpTeam I have had speed issues and basically, my Internet does not have much signal at any other part of the house except the room with the router in (which is useless as it's the dining room)

  • wullyedmiston William Edmiston (@wullyedmiston) reported

    @SkyUK They #Skygo app is the worst streaming app there is. Slow as he'll as if I'm using AOL Dial up. Get with the times will ye

  • Garys_Goldfish1 Garys_Goldfish (@Garys_Goldfish1) reported

    @SkySports Tuchel should have been sent off after his touchline run to celebrate a goal. No card shown. The second incident would never have happened. @SkySportsPL @premierleague and the referee have a lot to answer for. It is a disgrace.

  • lian_neh LianNeh (@lian_neh) reported

    @SkyHelpTeam hi! Got upgraded broadband installed last week, really intermittent signal affecting all devices. Tonight literally can’t watch anything on glass. Can someone help?

  • JordanBrogan__ JB (@JordanBrogan__) reported

    @SkySports embarrassing making Graeme Souness issue a statement explaining himself. Should be backing your employee 100% and outing the faux outrage from people who should know better! @EniAlu

  • martini7216 Martin (@martini7216) reported

    @Chels_HQ @SkySports I cannot believe how idiot Merson is and how garbage Sky is

  • scottie996 Midlands mags ⚫️⚪️⚫️⚪️ (@scottie996) reported

    @SkySports @SkyKaveh 25 min into the transfer show and it’s all #ManUtd 😡😡there **** talk about the rest of the league

  • LaneDenise Denise Lane (@LaneDenise) reported

    @SkyUK That was a waste of time as per no proper help just more conning money out of people, i will take this further if charging £67 a month for just tv is acceptable??? Your a joke, please spread the word guys

  • shirl2046 Katz 🇬🇧 (@shirl2046) reported

    @SkyHelpTeam why can't Sky cope with a bit of rain!! Every time it rains off goes the signal! Particularly annoying when you're watching Premier League football, and of course paying through the nose for it!!!!

  • Dannylo89011163 Dannylogan (@Dannylo89011163) reported

    @AberdeenFC @SkySports treat Scottish football like a saturday night drunk they hand us paltry offers because we will accept it . We have to stand up together and Demand a better deal or hopefully get BT sports interested .