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Sky outages and service status in Hengoed, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Hengoed, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • The most recent signal from this area was received Jul 8, 9:51 AM GMT+1.
  • 52% Internet (52%)
  • 16% Phone (16%)
  • 12% Total Blackout (12%)
  • 8% E-mail (8%)
  • 8% TV (8%)
  • 4% Wi-fi (4%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 9: Problems at Sky

Sky is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Hengoed, Wales

The most recent Sky outage reports came from the following cities: Caerphilly, Cardiff, Blackwood, Newport, Pontypridd, Merthyr Tydfil, Tonypandy, Treorchy, Aberdare, Pontypool, Mountain Ash, Hengoed, Bargoed, and Ferndale.

CityProblem TypeReport Time
Caerphilly Phone 1 day ago
Cardiff Internet 3 days ago
Blackwood Internet 3 days ago
Caerphilly Phone 3 days ago
Caerphilly Phone 3 days ago
Cardiff Internet 8 days ago

Nearby cities with recent reports

Caerphilly

3 recent signals

1 day ago
Cardiff

1 recent signals

3 days ago
Blackwood

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • kayleighj_11
    Kayleigh Johnson♡✨ (@kayleighj_11) reported from Beechwood, Wales

    @SkyUK broadband service is shocking!! Someone came out sorted tv out & said she could see something wrong with internet connection keeps dropping out snd rang briadbamd tech per her manager but they wont send anyone out they said yo her no problem with internet even though she..

  • nathchurch
    Nathan (@nathchurch) reported from Newport, Wales

    @SkySports You just don’t get it at all, do you? You constantly spout the same rubbish about how Steve Bruce was badly treated by the fan base! Incorrect!!!! Sure some people said some horrid stuff but that is the minority. He was never one of us, his record was shocking! Simples

  • GKTwentyThree
    Jonathan Rodgers (@GKTwentyThree) reported from Cefn-coed-y-cymmer, Wales

    @SkySports Again with the stupid waste of time tables... this xNonsense needs to stop... it means nothing

  • mikeyroberts81
    Mikey Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mikeyroberts81) reported from Cardiff, Wales

    @PollyJames @SkyHelpTeam I live in Cardiff but my Internet seems to be fine, but dad who lives a mile down the road says his isn't working. Hopefully will be fixed soon.

  • MRosspearce
    Ross Pearce (@MRosspearce) reported from Cardiff, Wales

    @SkyHelpTeam Hello, I just want to register a problem with my Sky Q box. It is noisy and needs regular re booting.Also the connection with the mini box is unreliable. I would like an engineer to call but don’t want that to happen during the Covid pandemic.

  • StevePither
    Steven Pither (@StevePither) reported from Treorchy, Wales

    @SkyHelpTeam can you please confirm if theres an issue with broadband in my area or its specific to my house if I give post code?. It's been on and off all afternoon..

  • kevinpurse
    kevinpurse (@kevinpurse) reported from Cardiff, Wales

    @SkyHelpTeam I'm having trouble with my Internet connection it keeps cutting out would like a swift response please

  • pippin_terence
    pip1974 (@pippin_terence) reported from Merthyr Tydfil, Wales

    @empireofthekop Not only biased , but a terrible commentator "that's more minimum than maximum " he said last night and chuckled to himself for ages absolute garbage . No insight whatsoever #SkySports #Tyler #dogshit

  • besley1976
    Louise Watkins (@besley1976) reported from Cefn-coed-y-cymmer, Wales

    @SkyHelpTeam really disappointed with the worse service ever no one can help me on the phone such a disappointment

  • DaioGoddard
    David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @SkyHelpTeam im disgusted what youve done to my tv background. How do i make a complaint

  • gingio
    Shane (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam hi, I’m not happy that I’ve had numerous conversations with your team about returning my router and despite them confirming you received it back you’re now charging me. Please help.

  • neil_roberts_
    Neil (@neil_roberts_) reported from Cardiff, Wales

    Sky Broadband is shite @SkyHelpTeam I have ultrafast plus and yet download speeds are way below what you say, streaming is slow and the wifi doesn’t reach every room. Talking to someone about it is a 45 minute wait. What’s the point? Useless

  • srp0000
    Shaun Porter (@srp0000) reported from Newport, Wales

    Wtf is wrong with the sound @SkySports #MUNEVE ?

  • amphlett_sg
    #HelloMyNameIsSimon🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@amphlett_sg) reported from Cardiff, Wales

    @SkyHelpTeam my mother in law ordered multiscreen in December and has been paying for it but no Minibox can you help ? Tried online & phone but going round in circles!

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Newport, Wales

    @PaulCaddick11 @AdamStubbz @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • gingio
    Shane Andrews MBE 💙 (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam hi, my sky Q and my other box that mirrors it hasn’t been working for 5 hours now. Is there an issue in Cardiff?

  • t1mlea
    Tim Learmonth (@t1mlea) reported from Tylorstown, Wales

    I swear we need to change ISP and TV providers. Nearly all of our channels don't get signal all of a sudden and the apparently 30Mbps Internet keeps cutting out. Doing my head in now @SkyUK

  • markshepherd
    Mark Shepherd (@markshepherd) reported from Newbridge, Wales

    Thanks @skyuk! Been waiting 12 days for an engineer and then this morning he doesn’t turn up. Next available appointment now is the 5th January which if I miss, cancel or reschedule may cost me £25 🤬 Netflix it is for Christmas then. Merry Christmas @SkyHelpTeam

  • ricardofodol
    Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    @AndrewMorganRCT @skytv @SkyHelpTeam you're better this, help Cllr Morgan out

  • alunT
    Alun Thomas (@alunT) reported from Cardiff, Wales

    @SkyHelpTeam How can you not provide 24 hours support? There is obviously a national #sky crisis #skydown

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • chrisebbs01
    chris ebbs (@chrisebbs01) reported

    @SkyUK Hi, I can’t access my account online. I spoke to Sky yesterday and was told there’s a problem. What is going on please.

  • aimeepenny
    aimee dando (@aimeepenny) reported

    @SkyHelpTeam I have no satellite signal and can’t speak to anyone but automated system said 2 weeks for an apt/ this is a joke surely

  • Bear1929
    Watching2 (@Bear1929) reported

    @SkyHelpTeam I have stored data in my piggybank currently in Cyprus cannot even use my phone have been a customer for years disappointed you are restricting account and I am unable to access anything or ring elderly parents back home ….this will be my last contract

  • MattElungat
    Denis Matt Elungat (@MattElungat) reported

    @Ajurawalo2 @SkySports Never a foul

  • NENufcfan
    Nufc Fan (@NENufcfan) reported

    @SkySports He was never in the WC. He was only there as a pointless cheer leader. EMBARRASSING

  • GraemeWalton7
    Graeme Wilton (@GraemeWalton7) reported

    @SkySports @SkySportsRL Cas just look poor. Almost as bad as Huddersfield yesterday. Hopefully they will make a game of it second half. Can somebody remove Jon Wilkin from the stadium? He thinks he is controversial, but he is just boring 😴

  • EMCE1001
    Elizabeth x (@EMCE1001) reported

    @SkyUK since when did staff start calling customers ‘knobs’ absolute delight being cut off as many times today and STILL the problem isn’t resolved - quite clearly the organisation is losing the basic customer service skill!!!

  • zubbiany
    🇳🇬 Zubby 9 (@zubbiany) reported

    @SkySports If some Manchester United fans are rejecting Andrey Santos already, then maybe the problem isn’t the player… it’s the expectations. Agree or disagree? Let’s hear it. 👇🔥

  • RichardGale1
    Richard Gale (@RichardGale1) reported

    @SkyUK @dpdgroup_news My phone was marked as delivered, but it never arrived. I have CCTV showing the driver never left the van, took a fake delivery photo, and my signature was forged. Sky keeps passing me around, DPD won’t respond, and I was promised an email that never came.

  • Joe_1mr
    Joe_1mr (@Joe_1mr) reported

    @mdfarasatali @eurofootcom @SkySports And everyone pointed out that was bad business and absolutely the wrong transfer strategy lol. Hence our new signings under INEOS havent been above 175k a week, literally half that