Sky outages and service status in Hengoed, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 1 outage signal in the last 24 hours around Hengoed, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received May 11, 6:15 AM GMT+1.
- Internet (58%)
- Wi-fi (21%)
- E-mail (13%)
- Total Blackout (4%)
- TV (4%)
The latest reports from users having issues in Hengoed come from postal codes CF82 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 11: Problems at Sky
Sky is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hengoed, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Newport, Blackwood, Hengoed, Ferndale, Tredegar, Cwmbran, Caerphilly, New Tredegar, Treharris, Pontypridd, and Tonypandy.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Wi-fi | 19 hours ago |
|
Cardiff
|
6 days ago | |
|
Newport
|
Internet | 9 days ago |
|
Cardiff
|
Wi-fi | 9 days ago |
|
Blackwood
|
Internet | 11 days ago |
|
Hengoed
|
Internet | 13 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales@SkyHelpTeam your service is getting worse & worse.
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Kayleigh Johnson♡✨ (@kayleighj_11) reported from Beechwood, Wales@SkyUK broadband service is shocking!! Someone came out sorted tv out & said she could see something wrong with internet connection keeps dropping out snd rang briadbamd tech per her manager but they wont send anyone out they said yo her no problem with internet even though she..
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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ⓛⓔⓔ ⓙⓞⓝⓐⓣⓗⓐⓝ (@leejonathan) reported from Newbridge, Wales@SkyHelpTeam shockingly bad service on the phone trying to upgrade to skyQ but found out you’ve been upgrading our service with sports channels & kids channels and we’ve never agreed to these. need to cancel & get refunded as well as move to skyQ.
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James Moss (@UKEmpLawyer) reported from Newport, WalesReally trash #skybroadband again. My kids have been complaining this evening as they've been dropped out of xbox games mid-game due to crap wifi. It's not the speed or service we should expect & we still haven't received the booster promised! #poorcustomerservice @SkyHelpTeam
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John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales@KleeJohn @SkyUK And ever thus it has been. Pretty poor service.
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Kathryn Foot 🏴 (@KathrynFoot) reported from Llantwit Fardre, Wales@SkyHelpTeam Fine. You’ve lost a customer.
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Tim Learmonth (@t1mlea) reported from Tylorstown, WalesI swear we need to change ISP and TV providers. Nearly all of our channels don't get signal all of a sudden and the apparently 30Mbps Internet keeps cutting out. Doing my head in now @SkyUK
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales@SkyHelpTeam guys do you have a telephone number where I can speak to someone? Your automated service just keeps going around in a circle & repeating its self.
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Brother Biscuit (@ThomasBroad1) reported from Cardiff, Wales@jacobwyn29 @SkySports @premierleague Photo fix
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James Moss (@UKEmpLawyer) reported from Newport, Wales@100Climbs @ibiza74pete1 Brilliant! Snag is, though I threaten to do this, the kids know I need to keep it on in order to run my business! Does anyone know if it's possible to divide the wifi signal so I can keep one channel on (password protected) but switch off the other? I use Sky. @SkyHelpTeam
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Geraint Roberts (@Gezzyroberts) reported from Panteg, Wales@SkyHelpTeam hi, I'm looking for a customer service number, could you please send me one. Thanks
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Henry Field Assoc CIPD (@henryf2409) reported from Cardiff, WalesHelped my nan sort her @SkyUK bill today. really helpful service happy with the outcome... But she's in her 70s and has been allowed to have her bills increase to between 130-160 per month for over 2 years... Surely Safeguarding volunerable customers should stop that happening!?
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Glenn Holloway (@glenn_nnelg9) reported from Llantrisant, Wales@SkyHelpTeam Again sky mess our broadband up. Without broadband for almost a month and now you turn it back off again and you can't turn it back on until the 7th of Jan. #workingfromhome #nointernet #help
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Laura-Rose 🏴🏳️🌈 (@laurarose13521) reported from Cardiff, Wales@SkyHelpTeam I know how to pay my bill my issue is with the text to verify the payment it can’t go through because my phone cut off
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Emma 🏳️🌈🏳️⚧️🖤🇪🇺🏴 (@EmmaLouiseTho13) reported from Mountain Ash, Wales@SkyHelpTeam what exactly am I paying for? Our broadband has been down since 3pm... This is ridiculous 😒
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Alun Thomas (@alunT) reported from Cardiff, WalesIt has been down for over 12 hours now @SkyHelpTeam when should i expect my broadband, security, ring doorbell and Sky Q box to be up and working? #skydown #skybroadband
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Shane (@gingio) reported from Cardiff, Wales@SkyHelpTeam hi, I’m not happy that I’ve had numerous conversations with your team about returning my router and despite them confirming you received it back you’re now charging me. Please help.
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Steven Pither (@StevePither) reported from Treorchy, Wales@SkyHelpTeam can you please confirm if theres an issue with broadband in my area or its specific to my house if I give post code?. It's been on and off all afternoon..
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Ryan Davenport (@Welsh_Saint14) reported from Cardiff, Wales@SkyHelpTeam Having issues regarding my account, we have re-joined sky but as I used my email address from previous account before we left im not being shown anything on the account,just had confirmation emails and text messages so can't see anything regarding reschedule
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Rudden (@mr8462) reported@SkySportsPL @SkySports why do you persist with @DanielSturridge as a pundit? Probably the worst pundit ever, full of glib nonsensical words that probably make sense in his own head but don’t really mean anything when he says them out loud
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Northern Runner (@theunstable1) reported@SkySports please do us all a favour and piss off with these pointless half time player interviews. They don't want it or need it and they are just the worst thing you've ever allowed. Well, apart from Jamie Carragher obviously.
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Gil60Four (@Gilaat_64) reported@VIBESFCERA @AFTVMedia Yea it's ridiculous crap now. They make complete fools of themselves. Arsenal aren't at their hearts. It's all 2 get on cam & hopefully a SkySports gig. Some don't even talk like fans, they talk like reporters. Adam Keys is masterclass at it cos he's been on Sky. It's all downhil
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NkwaByte (@nkwabyte) reported@theMadridZone @SkySports Just give it to him, all the bad nuts will be exposed, but in hindsight sight this is what they should have done for Xabi Alonso
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David Riley (@DavidRi41127350) reported@HertsGTFC @SkySports The plucky underdog story none of the media gives a flying **** about because of Wrexham!
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Santi (@baku_tay) reported@glazerratcliffe @FootballBensqu @terryflewers Read skysports. The Declan Rice impeding Mavrapanos comes after Raya has been fouled. It was never gonna be a pen.
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Jess (@jesssbristow) reportedIs SNL UK broken for anyone else? @SkyUK
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Carl (@carlirish12) reportedThat's me done with the @premierleague if that's a free out then you give free outs every game the worst officials in the world #skysports
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Technica Enterprise 🇺🇲 (@technicaent) reported@SkySports aren't your sportscasters supposed to be factual? It sucks to see an El Classico with a caster who only speaks praises of one team.. tiring, actually.
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GA (@HaddTennisFan) reported@SkyHelpTeam I cant turn on Sky TV it seems on my Smart TV, and I’ve got a flashing Q on my Sky Box. I’ve already powered off completely and on again and it didn’t work. What is the issue then, and how can I fix it?