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Sky outages and service status in Hengoed, Wales

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Hengoed, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and TV.
  • The most recent signal from this area was received Jul 1, 1:52 PM GMT+1.
  • 50% Internet (50%)
  • 14% Total Blackout (14%)
  • 14% TV (14%)
  • 9% E-mail (9%)
  • 9% Wi-fi (9%)
  • 5% Phone (5%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 6: Problems at Sky

Sky is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Hengoed, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Newport, Pontypridd, Caerphilly, Merthyr Tydfil, Tonypandy, Blackwood, Treorchy, Aberdare, Pontypool, Mountain Ash, Hengoed, Bargoed, and Ferndale.

CityProblem TypeReport Time
Cardiff Internet 4 days ago
Newport Total Blackout 5 days ago
Pontypridd Internet 9 days ago
Cardiff Internet 10 days ago
Cardiff Internet 10 days ago
Cardiff Internet 10 days ago

Nearby cities with recent reports

Cardiff

1 recent signals

4 days ago
Newport

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • GerJDav
    Gerald J Davies (@GerJDav) reported from Caerphilly, Wales

    @_drane @SkyUK If you use your hotspot try balancing your phone near an open window It might help the phone signal get in if you’ve got coated or treated glass

  • jamestuck
    James (@jamestuck) reported from Cardiff, Wales

    @SkyHelpTeam This is no help at all. I need to actually speak to someone but you don’t allow me. Ultimately the process to return my old device was not followed by Sky so never happened.

  • kayleighj_11
    Kayleigh Johnson♡✨ (@kayleighj_11) reported from Beechwood, Wales

    @SkyUK .. seen the problem herself and today once agin internet is sooo slow & keep loosing connection again!!

  • TanJanDav
    Tania Davies (@TanJanDav) reported from Cardiff, Wales

    @SkyHelpTeam They cut me off after they send a text!!! So frustrating. I am calling the published customer service number!!! I have tried all suggested directives in the website I just need help from a human !!

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Newport, Wales

    @PaulCaddick11 @AdamStubbz @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • mikeyroberts81
    Mikey Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mikeyroberts81) reported from Cardiff, Wales

    Hey @SkyHelpTeam any chance you can stop slowing down my broadband? I know what the trick it, to make me upgrade to a 'faster service'. What I'll do instead is find a better provider.

  • amphlett_sg
    #HelloMyNameIsSimon🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@amphlett_sg) reported from Cardiff, Wales

    @SkyHelpTeam my mother in law ordered multiscreen in December and has been paying for it but no Minibox can you help ? Tried online & phone but going round in circles!

  • TheRealRevK
    𝖱𝖾𝗏𝖪  🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TheRealRevK) reported from Abergavenny, Wales

    @rsmck @SkyUK That is going to be really bad for TVs here too. Wow.

  • thatWilkochap
    John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @KleeJohn @SkyUK And ever thus it has been. Pretty poor service.

  • chrislay84
    chris lay (@chrislay84) reported from Cardiff, Wales

    Aston villa vs Everton is the most played game in the history of top flight football. @skysports needs to explain why you treat it with such disrespect.... You are part of the problem with the so called "big 6". Shocking coverage, you should be ashamed.

  • xWeLsH_DaZzLeRx
    Daz Llewellyn (@xWeLsH_DaZzLeRx) reported from Pontypridd, Wales

    @chrismuzza @SkyHelpTeam Here with you Chris. Sat down for movie night and my screen started buffering and lost connection. Contacted @Pornhub but it's not them. It's my Internet. I need to know if the plumber had fixed the shower for his sister!

  • kirkyboy79
    captains log (@kirkyboy79) reported from Cardiff, Wales

    Listening to the @SkySports commentary yesterday you should hang your heads in shame every 2 minutes biased to sheff utd it was embarrassing.i mean #nffc stuffed em and there was no great accolade for us .they where hoping the blades would score.hope we stuff on tues

  • kiplin1995
    kip (@kiplin1995) reported from Llanharry, Wales

    @SkyHelpTeam fibre down in Pontyclun, South Wales by any chance? #SkyDown

  • ricardofodol
    Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    @AndrewMorganRCT @skytv @SkyHelpTeam you're better this, help Cllr Morgan out

  • alunT
    Alun Thomas (@alunT) reported from Cardiff, Wales

    @SkyHelpTeam How can you not provide 24 hours support? There is obviously a national #sky crisis #skydown

  • leejonathan
    ⓛⓔⓔ ⓙⓞⓝⓐⓣⓗⓐⓝ (@leejonathan) reported from Newbridge, Wales

    @SkyHelpTeam shockingly bad service on the phone trying to upgrade to skyQ but found out you’ve been upgrading our service with sports channels & kids channels and we’ve never agreed to these. need to cancel & get refunded as well as move to skyQ.

  • mattaddicott
    Matt Addicott (@mattaddicott) reported from Mountain Ash, Wales

    @SkyHelpTeam broadband down CF45 South Wales ?

  • nathchurch
    Nathan (@nathchurch) reported from Newport, Wales

    @SkySports You just don’t get it at all, do you? You constantly spout the same rubbish about how Steve Bruce was badly treated by the fan base! Incorrect!!!! Sure some people said some horrid stuff but that is the minority. He was never one of us, his record was shocking! Simples

  • R18LUN
    Paul Blunsdon (@R18LUN) reported from Abergavenny, Wales

    @SkyHelpTeam How about you tell me when then? I've missed out on the the last 3 months.. Are you telling me that you haven't got anyone within your organisation with the knowhow to fix a bug in your app?

  • daviddoodlebug
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Doodlebug BSc 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@daviddoodlebug) reported from Llantrisant, Wales

    @SkyHelpTeam I’ll either find another provider or bide my time.... Still doesn’t excuse the poor attitude today and the shabby excuses I’ve been fobbed off with over the last 14 days

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • GrootBaas
    Erebus (@GrootBaas) reported

    @Blue_Footy @SkySports If our ownership bids 10m and then backs off then they where never serious to start as Xhaka was arguably one of the best midfielders last season granted he is 33 you have to take into account what Sunderland paid and what he produced last season.

  • Luke9944036587
    Uchiha Ballack (@Luke9944036587) reported

    @Blue_Footy @SkySports No. Them buying him is the signal the models changing. Not falling for PR

  • gram2001uk
    Unfiltered dad (@gram2001uk) reported

    @saintmattc @SkySports Shut ******** up for God's sake you whimpering sausage. What has the PL got to do with EFL rules

  • PAFCRyan
    Ryan (@PAFCRyan) reported

    Hey @SkyHelpTeam any chance you can get your WiFi issues sorted, it's been down for over an hour now and there is not a chance am I doing that diagnostic crap a 12th time...

  • lufc1108
    LUFC1108 (@lufc1108) reported

    @liamwilliams321 @SkySports I can’t see it tbh bro. I remember that season that your on about! But your club have done it right over these few years. Gone down, rebuilt and are better than ever. Cas have just accepted mediocrity. Relegation would be good for us, to rebuild and come back again like you did!

  • falo209
    Oli Wright (@falo209) reported

    @Danjsalt @SkyUK Their support got worse and worse over my last few years with them, and navigating their awful site or trying to contact a human is soul destroying. Honestly, find anyone else. Plusnet were a breath of fresh air by comparison.

  • jcbergs
    Josh Berger (@jcbergs) reported

    @SkySports Just trying to help a guy a haircut 💈

  • dafyddfrancis
    dafydd francis 🏴󠁧󠁢󠁷󠁬󠁳󠁿⚫️🟢 (@dafyddfrancis) reported

    @SkyHelpTeam do you have an email address to communicate issues. I am helping my mother with an issue. We have waited on three occasions for a ring back. Terrible customer services.

  • PhotoCBradley
    CB Photography (@PhotoCBradley) reported

    @SkyUK no broadband for a week an absolute joke!! The worst customer service ever

  • R125Lucas
    Lucas (@R125Lucas) reported

    Sky completing ignoring the fact that Lewis has thrown a tantrum and not stayed in the cool down room. Don’t get me wrong the room is stupid but if that was any other driver they would be making so many comments #F1 #Skysports #SkysportsF1