Sky Outage Report in Hengoed, Caerphilly County Borough, Wales
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The latest reports from users having issues in Hengoed come from postal codes CF82.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Hengoed, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Blackwood, Pontyclun, Hengoed, Cardiff, Cwmbran, Treharris, Caerphilly, Newport, Pontypool, Abergavenny, Tonypandy, Pontypridd, Ynysddu, Ferndale and Treorchy.
| City | Problem Type | Report Time |
|---|---|---|
 Blackwood |
Internet | |
| Pontyclun |
Internet | |
| Hengoed |
Wi-fi | |
| Blackwood |
TV | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet |
Community Discussion
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Sky Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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gerald davies
(@gerry_tudor) reported
from
Cardiff, Wales
@SkyHelpTeam I think there’s a problem in my area, help.. !!
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
******* @SkyUK hub not working again, this daily occurrence @skyhelpteam doesn't half help my complaint with @ofcom
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angharad aka Annie
(@lilmiss_annie) reported
from
Ebbw Vale, Wales
Been with @SkyUK almost 9yrs and this is the first time that an engineer has spoken to me so rudely. He knocks my door and TELLS me that he's cutting me off because I'm stealing from another customer. I EXPLAIED to him I have my own account and dish. He then points to the side
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
My broadband is awful @SkyHelpTeam.
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam how to watch catch up I’ve done everything on the app not able to do this yet I’m paying for this service
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angharad aka Annie
(@lilmiss_annie) reported
from
Ebbw Vale, Wales
With the dish on it thats mine. I don't get a sorry just a "oh I see" my nephew rang customer services for me as I was still shaking and upset. All they told me to do was fill out a feedback form and that would be the end of it!! I am disgusted and disappointed in @SkyUK
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david
(@david_batey19) reported
from
Mountain Ash, Wales
@SkySports More bad news
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam how come you can only offer me a basic broadband but BT can offer me two speeds over fibre? Am I missing something or are they slow in telling you they’re upgraded?
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Rhodri Cartwright
(@SuperSizeRod) reported
from
Merthyr Tydfil, Wales
What a fight! But surely Taylor won that by a mile... @SkySports @EddieHearn @KatieTaylor Parsoon is just running round throwing **** not landing clear shots Who won
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Young Ones Clubs Ltd.
(@Youngonesclubs) reported
from
Pentyrch, Wales
@skyhelpteam I have had poor WiFi coverage at my home for months, I have tried calling but as I am not vulnerable or Over 70 I can not get help. I have tried all the tips on website, It needs a booster. Can you please help?
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam I have been ringing you for ages regarding my bill pay I need someone to help me please
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?
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Gareth Alan
(@GenghisCANN) reported
from
Merthyr Tydfil, Wales
@SkyUK is there am issue with sky broadband this evening? My connection has been rubbish for several hours now!
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam Does not solve my issues
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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Paul Smith
(@PaulSmith83) reported
from
Mountain Ash, Wales
@SkyHelpTeam can someone help me out please? I am speaking to someone called Aaron who is insisting on not helping me! Paying £42 a month for 2.5mbs broadband. He admits there’s a fault but won’t do anything about it.
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Mat Seymour
(@Mat_Seymour) reported
from
Cardiff, Wales
Hi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost
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Gavenny Baggie
(@R_Bradley_WBA) reported
from
Abergavenny, Wales
@SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Charlene Paris
(@Charlene_Paris) reported
@skytv @SkyUK I was supposed to receive a call back from you at 7pm this evening following a complaint....did it happen....did it chuff!!! Customers mean **** to you! 🤬🤬🤬
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D 🌹tha 🐐
(@1_ZA3) reported
@SkyHelpTeam we had our wifi installed over a week ago and have still had no wifi. We have called and looked online and there has been ZERO help
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stuart
(@stueyboy_coys) reported
What a load of **** @SkySports clinical man crush real sociedad 4 nil ,bale on target as spurs score four against wolfsberger ,jokes from them get your tounge out of utd arse !!!!!!!!
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Lorna Kirk
(@LornieK) reported
@SkyHelpTeam I’m not being difficult but the engineer came and it’s still not working. It’s frustrating and it’s expensive and it’s been going on for almost 2 months. The engineer and staff have been AMAZING but it’s still not working. I don’t know what more to do
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Linz
(@L_Wareing) reported
@SkyHelpTeam why are the movies on Sky so rubbish all the time! Pay a lot of money a month and there is never anything good on
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Laura Stevo Slimming World
(@LauraStevoSW) reported
@SkyHelpTeam An iPad which is up to date and the sky app freshly updated today! Refreshed Christ know me how many times. Let’s be honest you’ve only got to look on Twitter and Facebook to see this has been a huge issue. Seriously you’ve no idea how much upset this has caused.
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Stuart Thornhill
(@SNThornhill) reported
@SkyHelpTeam Hi. We’re using the Sky VIP app on iPad. Closed and restarted a few times. There are quite a few people on Twitter who seem to have the same issue with iPads.
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Oliver Thorne
(@Oliver_Thorne1) reported
@SkyHelpTeam I’ve identified what the problem is, I need another booster!! I’ve moved the booster I have into this room and it’s worked perfectly! I’ll just contact BT as I understand they guarantee Wi-Fi in every room!
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Claudia Renton
(@Cjessrcjessr) reported
@skyhelpteam sky broadband has been down in NW6 since this afternoon - can you help please? When will you have fixed this?
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Baz ReCore
(@Baz_ReCore) reported
@SkySports Its liverpool they are ****. Over ran last season. ****** them up