Sky outages and service status in Hengoed, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 1 outage signal in the last 24 hours around Hengoed, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and TV.
- The most recent signal from this area was received Jul 26, 1:46 PM GMT+1.
- Internet (47%)
- Phone (21%)
- TV (16%)
- Total Blackout (11%)
- Wi-fi (5%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 27: Problems at Sky
Sky is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hengoed, Wales
The most recent Sky outage reports came from the following cities: Caerphilly, Tonypandy, Cardiff, Pontypool, Cwmbran, Blackwood, Newport, Pontypridd, Merthyr Tydfil, Treorchy, and Aberdare.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly
|
Internet | 19 hours ago |
|
Tonypandy
|
Internet | 3 days ago |
|
Cardiff
|
Internet | 4 days ago |
|
Pontypool
|
Internet | 4 days ago |
|
Cwmbran
|
TV | 8 days ago |
|
Cardiff
|
Wi-fi | 9 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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Sky Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Kevin D 🏴🍺🏒🏳️🌈 (@kev_Cymru) reported from Cardiff, Wales@SkyHelpTeam broadband is down, is there an outage in the Cardiff area ? #cardiff #skybroadband
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Steven Pither (@StevePither) reported from Treorchy, WalesAnyone else's @SkyUK broadband down in the #Rhondda #SouthWales area? @SkyHelpTeam
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James Moss (@UKEmpLawyer) reported from Newport, Wales@SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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Colmitchell🏴 (@Colmitchell1) reported from Tylorstown, Wales@SkyHelpTeam internet down in CF43 AGAIN
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Tania Davies (@TanJanDav) reported from Cardiff, Wales@SkyHelpTeam Good morning, I have been having issues with my broadband for 3 weeks. Randomly my devices will not connect to the internet. The amber face appears as well as flashing on occasion . Seems to happen on a weekend and in the Evening? Can you help? Thanks
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Henry Field Assoc CIPD (@henryf2409) reported from Cardiff, WalesHelped my nan sort her @SkyUK bill today. really helpful service happy with the outcome... But she's in her 70s and has been allowed to have her bills increase to between 130-160 per month for over 2 years... Surely Safeguarding volunerable customers should stop that happening!?
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Alun Thomas (@alunT) reported from Cardiff, Wales@SkyHelpTeam You need to employ more people. Everytime i have called over the previous 20 years with a problem i wait far too long. Customer retentions and sales answer far quicker! #sky
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🏴 Doodlebug BSc 🏴 (@daviddoodlebug) reported from Llantrisant, Wales@SkyHelpTeam Openreach say I has fttp. Your system says no. Why? I want to pay you more!!! Several emails and calls and not resolved. Last one to my wife was rude + condescending. Not happy. Due for renewal soon. If you want my business get it sorted.
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Kathryn Foot 🏴 (@KathrynFoot) reported from Llantwit Fardre, Wales@SkyHelpTeam Have already emailed to cancel. I’m pretty sure I’m not the only person upset by this. As a loyal customer this is pretty shoddy treatment. Shame.
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✈TheConcordeSpiritPsychicMedium✈ (@JamesHenryEades) reported from Pencoed, Wales@SkyHelpTeam my broadband is super slow!! I’m paying for sky ultra fast I’m only getting 33.3 Mb per second 😤 I was getting over 100!!
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#HelloMyNameIsSimon🏴 (@amphlett_sg) reported from Cardiff, Wales@SkyHelpTeam my mother in law ordered multiscreen in December and has been paying for it but no Minibox can you help ? Tried online & phone but going round in circles!
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Jonathan Rodgers (@GKTwentyThree) reported from Cefn-coed-y-cymmer, Wales@SkySports Again with the stupid waste of time tables... this xNonsense needs to stop... it means nothing
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Andrea Williams (@Amdreaw) reported from Pontypridd, Wales@GNev2 @SkySports Oh yeah how embarrassing is this game absolutely disgraceful never seen such a disgraceful bunch as today .😡😡😡😡😡😡
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GForce (@Gailt31) reported from Cardiff, Wales@SkyHelpTeam any update on when Cardiff broadband service will be restored? This has been going on since yesterday evening
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Sarah Harvey (@sarahtattoo13) reported from Abertridwr, Wales@SkyUK Hi, I upgraded and activated my free year of discovery+ but everytime I try to use it on my box its says I need to upgrade? Can you help please? 🙏🏼🙏🏼
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James Moss (@UKEmpLawyer) reported from Newport, Wales@100Climbs @ibiza74pete1 Brilliant! Snag is, though I threaten to do this, the kids know I need to keep it on in order to run my business! Does anyone know if it's possible to divide the wifi signal so I can keep one channel on (password protected) but switch off the other? I use Sky. @SkyHelpTeam
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Geraint Roberts (@Gezzyroberts) reported from Panteg, Wales@SkyHelpTeam hi, I'm looking for a customer service number, could you please send me one. Thanks
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🏴 Doodlebug BSc 🏴 (@daviddoodlebug) reported from Llantrisant, Wales@SkyHelpTeam I’ll either find another provider or bide my time.... Still doesn’t excuse the poor attitude today and the shabby excuses I’ve been fobbed off with over the last 14 days
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Sam Rees (@SamReesCS) reported from Newport, Wales@SkyHelpTeam really disappointing customer care lately from Sky. Seems as when you’ve transferred call centres abroad, the level of care, support and knowledge has dropped significantly. Call for one simple account change and the guys amends all my packages to curate the deal he
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James Moss (@UKEmpLawyer) reported from Newport, Wales@waxperfect @SkyHelpTeam When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Pami (@PrincessPjk) reported@njd2245 @skytv @SkySports That’s awful! Hope you get this sorted out on behalf of your mum.
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Steve Pritch (@wilson2604) reported@StretfordPaddck @SkySports I would carry him to the airport. 100% he needs to go. Far too slow to be a success in the PL
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LDLT (@LDLTTouch) reported@eurofootcom @SkySports **** at all of them
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Abot S (@AbrasJenkABOTh) reported@Blue_Footy @SkySports He is a gooner, why would we give a damn about what he said?
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Michael (@OzBound26) reported@anLFCfan @SkyUK That is awful. Where are you? Outer Hebrides?!
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zencloud (@zencloud6990) reported@Nelineverlack @StretfordPaddck @SkySports Knew where you were located before I clicked on it. Retard
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Darren 🦚💛💙 (@UnitedLeeds_1) reported@SkySports He knows they are ****
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Michael (@OzBound26) reported@anLFCfan @SkyUK They look after the network. What BT used to do. Sky are just the guys that sell you access.
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TARUN (@TarunKhatta) reported@DeadlineDayLive @SkySports Damn
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BRAVO ONE THIRTY (@marcusmark2019) reported@SkyUK right now im getting pissed of.. my account says iv got missed payments... i went through and manually paid them..did the comfirmation through my bank for eachpayment.. yet still says after a few our iv still got missed payments.. WTF!