Sky Outage Report in Taff's Well, Rhondda Cynon Taf, Wales
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Taff's Well, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Taff's Well and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Taff's Well, Rhondda Cynon Taf, Wales
The most recent Sky outage reports came from the following cities: Caerphilly, Blackwood, Cardiff, Porth, Newport, Tonypandy, Pontyclun, Treorchy, Cwmbran, Hengoed, Pontypridd, Bargoed, Aberdare, Treharris and Barry.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Internet | |
| Blackwood |
Internet | |
| Blackwood |
Internet | |
| Cardiff |
TV | |
| Cardiff |
TV | |
| Cardiff |
Internet |
Community Discussion
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Sky Issues Reports Near Taff's Well, Wales
Latest outage, problems and issue reports in Taff's Well and nearby locations:
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Andrew Newman 🏴
(@andyn63) reported
from
Cardiff, Wales
@SkyHelpTeam Hi sky. Our internet is not working and neither is it working for several of my neighbours. Any news on what’s going on? Thanks. CF5 6XR. 👍🏼
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@100Climbs @ibiza74pete1 Brilliant! Snag is, though I threaten to do this, the kids know I need to keep it on in order to run my business! Does anyone know if it's possible to divide the wifi signal so I can keep one channel on (password protected) but switch off the other? I use Sky. @SkyHelpTeam
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Tania Davies
(@TanJanDav) reported
from
Cardiff, Wales
@SkyHelpTeam They cut me off after they send a text!!! So frustrating. I am calling the published customer service number!!! I have tried all suggested directives in the website I just need help from a human !!
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
Really trash #skybroadband again. My kids have been complaining this evening as they've been dropped out of xbox games mid-game due to crap wifi. It's not the speed or service we should expect & we still haven't received the booster promised! #poorcustomerservice @SkyHelpTeam
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Tania Davies
(@TanJanDav) reported
from
Cardiff, Wales
@SkyHelpTeam how do I get to talk to a human at customer service? I keep calling and the computer texts me a link to the website. You have already done that.!this is shocking service
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andrew corten
(@AndrewCorten) reported
from
Newport, Wales
@GNev2 how ******** do @SkySports allow such a biased prick like you commentate on a Man U game ? You are a disgrace #biased #disgrace
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Glenn Holloway
(@glenn_nnelg9) reported
from
Llantrisant, Wales
@SkyHelpTeam Again sky mess our broadband up. Without broadband for almost a month and now you turn it back off again and you can't turn it back on until the 7th of Jan. #workingfromhome #nointernet #help
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Henry Field Assoc CIPD
(@henryf2409) reported
from
Cardiff, Wales
Helped my nan sort her @SkyUK bill today. really helpful service happy with the outcome... But she's in her 70s and has been allowed to have her bills increase to between 130-160 per month for over 2 years... Surely Safeguarding volunerable customers should stop that happening!?
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi, I’m not happy that I’ve had numerous conversations with your team about returning my router and despite them confirming you received it back you’re now charging me. Please help.
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@breezymate @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@AdamStubbz @SkyUK When I realised our broadband speed from #Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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Mikey Roberts 🏴
(@mikeyroberts81) reported
from
Cardiff, Wales
Hey @SkyHelpTeam any chance you can stop slowing down my broadband? I know what the trick it, to make me upgrade to a 'faster service'. What I'll do instead is find a better provider.
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Sarah Harvey
(@sarahtattoo13) reported
from
Abertridwr, Wales
@SkyUK Hi, I upgraded and activated my free year of discovery+ but everytime I try to use it on my box its says I need to upgrade? Can you help please? 🙏🏼🙏🏼
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Tania Davies
(@TanJanDav) reported
from
Cardiff, Wales
@SkyHelpTeam Good morning, I have been having issues with my broadband for 3 weeks. Randomly my devices will not connect to the internet. The amber face appears as well as flashing on occasion . Seems to happen on a weekend and in the Evening? Can you help? Thanks
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@SkyHelpTeam guys do you have a telephone number where I can speak to someone? Your automated service just keeps going around in a circle & repeating its self.
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Shelley Bellamy
(@Bestyroo) reported
from
Dinas Powys, Wales
@SkyHelpTeam hi we are waiting for our new router dispatched 30 Nov, tracking info says estimated arrival 28Nov. Still not arrived. Are we talking Nov 2021?? because if so, work are going to be super pissed off when I tell them on monday. Help please!! 🙏
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Ross Pearce
(@MRosspearce) reported
from
Cardiff, Wales
@SkyHelpTeam Hello, I just want to register a problem with my Sky Q box. It is noisy and needs regular re booting.Also the connection with the mini box is unreliable. I would like an engineer to call but don’t want that to happen during the Covid pandemic.
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@lairy72 @SkyUK If they make any admissions of poor service/promise to do anything for you (e.g. send a router/booster) ensure you get them to email you written confirmation whilst you are still on the phone with them, or they'll deny it was ever said & won't be able to locate recording of call!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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josh smils
(@joshmayersmils) reported
DO NOT USE @SkyUK !! TERRIBLE CUSTOMER SERVICE AND TERRIBLE INTERNET PROVIDER! CONSTANTLY CUTS OUT AND NOW THE BROADBAND IS DOWN! They said “it’s @WeAreOpenreach but they can’t get hold of them “ yet I got hold of them in one call before I called sky back 🤔 lies… #skybroadband
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Sir Nuttington
(@SirNutting) reported
@SkySports The desktop player is rather bad, frequent drops in quality, completely crashing. It's rather annoying considering users need to download it only for that function and it's a payed service with adverts. No other players do this, so it's not an issue on my end.
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Yas
(@sasizlemynizle) reported
@SkyHelpTeam installed Sky less than a week ago and already we have no internet and issues with our box. Not impressed!
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PS
(@steeleyp_) reported
@Primageographer @SkyUK @DPDgroup_news I do love a good sales drama like this. I don't know what you're remotely concerned about though as you have recorded the interactions. It may take a while to resolve the matter but that's customer service for you. Don't be losing sleep over it. Be amused at the incompetence.
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Jason Devoy
(@jason_devoy) reported
@SkyHelpTeam Yes but been there and its general service not winback team. Already had that conversation and tried that way
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PS
(@steeleyp_) reported
@ZahrahR_786 @SkyUK As soon as you know the last payment has been debited, ALWAYS cancel your DD for any cancelled service. Good luck going through the hoops to have it returned to your account.
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Robert Wheatley
(@RobwWheatley) reported
@SkyHelpTeam Your advice is appreciated. My housemate spoke to Sky today, and they said it's something to do with the device settings. However, this doesn't make much sense to me considering my device settings haven't recently changed; on top of others experiencing this issue in this thread.
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Swinford Graphics Ltd
(@SwinfordG) reported
@SkyHelpTeam for all those thinking of renewing with sky or seeking help from them, save your time, effort and money. The don't help, don't listen and don't understand what customer service means #skynohelpteam #cutthecord
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LousyGamerUK_
(@lousygameruk_) reported
@SkyHelpTeam Hi can someone help me with my account please, related to multiroom
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josh smils
(@joshmayersmils) reported
@SkyHelpTeam That’s incorrect I did not use a tool I contacted openreach myself because I was not getting anywhere and explained the situation and they checked themselves and said they have looked and there are no issues on their behalf and to contact sky as their is nothing else they can do!