Sky Outage Report in Taff's Well, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Taff's Well, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Taff's Well and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 30: Problems at Sky
Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Taff's Well, Rhondda Cynon Taf, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Newport, Blackwood, Pontyclun, Hengoed, Cwmbran, Treharris, Caerphilly, Pontypool, Tonypandy, Pontypridd, Ynysddu, Ferndale, Treorchy and Barry.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Newport |
Internet | |
| Newport |
Internet | |
| Newport |
TV | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Taff's Well, Wales
Latest outage, problems and issue reports in Taff's Well and nearby locations:
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✈TheConcordeSpiritPsychicMedium✈
(@JamesHenryEades) reported
from
Abercynon, Wales
@SkyHelpTeam Any idea when my broadband will be back on please? So frustrating paying for a substandard service 😤
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Kathryn Foot 🏴
(@KathrynFoot) reported
from
Llantwit Fardre, Wales
@SkyHelpTeam Fine. You’ve lost a customer.
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@KleeJohn @SkyUK And ever thus it has been. Pretty poor service.
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@SkyHelpTeam im disgusted what youve done to my tv background. How do i make a complaint
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Ben Price
(@benprice84) reported
from
Penmaen, Wales
@SkySports Graeme Souness is an awful pundit, why do you still employ him? The obvious vendetta he has against Paul Pogba is bordering on ridiculous now
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Kathryn Foot 🏴
(@KathrynFoot) reported
from
Llantwit Fardre, Wales
@SkyHelpTeam Have already emailed to cancel. I’m pretty sure I’m not the only person upset by this. As a loyal customer this is pretty shoddy treatment. Shame.
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Captain Giant
(@Captain_P_Giant) reported
from
Pengam, Wales
Internet has been down for 3 hours 37... not sure whats going on either :( @SkyHelpTeam
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
It has been down for over 12 hours now @SkyHelpTeam when should i expect my broadband, security, ring doorbell and Sky Q box to be up and working? #skydown #skybroadband
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dennishellyarArchitects
(@dh_architects) reported
from
Barry, Wales
@SkyHelpTeam problems with sky tv and sky broadband in Barry. Any news of fixing ?
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@SkyHelpTeam im disgusted what youve done to my tv background. Absolute disgrace. How do i make a complaint?
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GForce
(@Gailt31) reported
from
Cardiff, Wales
@SkyHelpTeam any update on when Cardiff broadband service will be restored? This has been going on since yesterday evening
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Neil Thorneycroft
(@Nthorney) reported
from
Newport, Wales
Do we have to have all this crap (the banners) on the screen? @the100 @SkySports
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Nigel Harris
(@NigelBlues) reported
from
Barry, Wales
@SkyHelpTeam Still no Sky broadband across South Wales inc CF63 where I live since yesterday evening! All the while, you are shut with no support or updates. I should be working right now on a key deadline project and holding key online meetings from 730am. This is ridiculous.
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Kathryn Foot 🏴
(@KathrynFoot) reported
from
Llantwit Fardre, Wales
@SkyHelpTeam not impressed - called to recontract. Was made a decent offer but told I have to pay a £20 admin fee for the privilege of entering into another 18 month contract with you. Been with you for 21 years. Time to cancel?
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@SkyHelpTeam How can you not provide 24 hours support? There is obviously a national #sky crisis #skydown
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kevinpurse
(@kevinpurse) reported
from
Cardiff, Wales
@SkyHelpTeam I'm having trouble with my Internet connection it keeps cutting out would like a swift response please
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Colmitchell🏴
(@Colmitchell1) reported
from
Tylorstown, Wales
@SkyHelpTeam internet down in CF43 AGAIN
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Anthony Campbell
(@Anthony20791553) reported
from
Penarth, Wales
Terrible screen presentation on the 100. Commentary also very poor. Scrap it. @BBCSport @SkySports
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Simon Burford
(@SimonBurford83) reported
from
Llantwit Major, Wales
@SkyUK broadband down again in Llantwit Major. What’s going on? This is happening all the time at the moment!!!!
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Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@SkyHelpTeam ridiculous service. Trying to speak to an advisor and telling me your closed in the afternoon on a weekday! Tried 2 different numbers
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Danny.
(@SlNlSTA) reported
@SkyHelpTeam I get text saying, “there is an outage in your area”.
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TheNorfolkone 🏴
(@TheNorfolkone) reported
@SkyHelpTeam It wasn't my issue! It was yours! You know you had a outage it because you saw customers in my area were telling you the same! We are not here to do your job. Start fixing your **** or I'm terminating my contract.
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Tilly
(@TillyR1905) reported
@SkyHelpTeam is there an issue with on demand and sky cinema download at the moment my box keeps telling me to upgrade my services. ?
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Ashley Wood
(@GrannyBishBosh) reported
@SkyHelpTeam Officially a full day of the internet being down now. Help team over phone are useless as I’m not the account holder because they are away right now. Looks like we’ll be switching soon!
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Pam Bradley-Lake
(@pamlake1) reported
@SkyHelpTeam No reported problems in my area. Tried to do the step by step up until it comes to testing connection - states tests not available right now :(
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Colette Roberts
(@Col_RobertsUK) reported
@SkyHelpTeam You’re not answering my question? How do you know my issue isn’t urgent and why are the wait times 30 mins? Prioritising NEW customers by any chance?
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SignpostMarv
(@SignpostMarv) reported
@SkyHelpTeam Yup, but been on the phone this morning and they don't know what the cause is or how long it'll take to fix, when I can guess it's probably the people digging up the street next to the roadside cabinets.
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Roya Azizi
(@RoyaCAzizi) reported
@SkyHelpTeam I have just spoken to Mark in your Cardiff call centre who I believe has finally resolved everything for me. 3 weeks, 5 phone calls, and about 3 hours later. You should get him to retrain your entire customer service team! Please ensure he gets recognised for his efforts!
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jamie-san the united fan
(@olesunitedboys) reported
@SkySports You are an absolute clown of a network for giving him this limelight, Sky. Utter state of the vermin to state "social media made him famous or something" as well. 🤦
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Olaide Olaitan
(@ayaoye65) reported
@SkyHelpTeam Are you going to pay me for the day as I have troubleshoot and nothing is happening despite your website saying there is no Internet problem. I had been awake since 6am to get started and cannot still get online.