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Sky

Sky Outage Report in Taff's Well, Rhondda Cynon Taf, Wales

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Taff's Well, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Taff's Well, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Sky

Sky is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Taff's Well, Wales

The most recent Sky outage reports came from the following cities: Blackwood, Hengoed, Treharris, Pontypridd, Tonypandy, Cwmbran, Caerphilly, Cardiff, Newport, Mountain Ash, Pontyclun, Barry, Porth, Bargoed, and Ferndale.

CityProblem TypeReport Time
Blackwood Internet 14 hours ago
Hengoed Internet 3 days ago
Blackwood Internet 4 days ago
Treharris Internet 4 days ago
Pontypridd Internet 4 days ago
Tonypandy TV 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Taff's Well, Wales

Latest outage, problems and issue reports in Taff's Well and nearby locations:

  • tobytyke69
    Dave Briscoe 🐍🐻 (@tobytyke69) reported from Barry, Wales

    @SkyHelpTeam Your desktop app for watching Sky Sports is absolutely dreadful. It’s never worked properly, not that I have to use it often but today is barely watchable. Alternates between 20 seconds of decent picture and 20 seconds of blurring.

  • StevePither
    Steven Pither (@StevePither) reported from Treorchy, Wales

    @AshPrice2017 The service from @SkyUK has been good over the last 10 years, but it’s the cost that’s the killer. Unless your a ‘new’ customer then 💷💷💷

  • TheExiledRobin
    The Exiled Robin (@TheExiledRobin) reported from Llantrisant, Wales

    @RADMags @SkyHelpTeam Cancel, Rich

  • Matthw_Thompson
    Matthew Thompson (@Matthw_Thompson) reported from Blackwood, Wales

    Surly there must’ve been some money down at a bookies to be DQ’d by biting #PriceAli #Boxing #SkySports

  • KatyElphaba
    Katy Evans (@KatyElphaba) reported from Porth, Wales

    Shocking service from @SkyUK - I find an offer that says ends in 7 minutes - I call the number linked and it says that department is closed. Call back before 8pm. It’s 7.52pm. Thanks sky what a pile of ****.

  • martinhole31
    Martin Hole (@martinhole31) reported from Caerphilly, Wales

    @SkyHelpTeam @SkyStore I was told this back in February and I still have to purchase the DVD option when buying downloads as my daughter is deaf and requires subtitles. I’m sure I’m not the only person identifying this problem

  • ChrisEddy_7
    Eddy (@ChrisEddy_7) reported from Llanyrafon, Wales

    After watching the game back this morning, it’s even more embarrassing the performance of all the officials last night, both assistants made shocking decisions too. None more so that giving offside against Matt from a throw in. Poor analysis from @SkySports too which is a shame.

  • Rehicknah
    Ryan Hill (@Rehicknah) reported from Pentyrch, Wales

    @GriffinSpurs @SkyUK Haha I don’t feel so bad now 😂😂

  • bnfwlr1989
    Ben Fowler ⚡ (@bnfwlr1989) reported from Cardiff, Wales

    Apparently @Cymru (and other home nations) don't deserve to have the highlights for their most recent #EuropeanQualifiers on Sky Go, whilst only England do 🤷 @SkySports force us to buy their packages to watch it, and then can't be bothered to provide a full service.

  • MattNavarra
    Matt Navarra (@MattNavarra) reported from Penarth, Wales

    Really annoyed with @bt_uk @SkyHelpTeam @SkyUK @NestUK_ today Got new BT ultra fast broadband hub installed but Sky Q and Nest can’t connect to wireless. Ongoing issue for many users and each company blames the other. Devices don’t interface in the network. HELP!

  • AndrewJHopkins
    Andrew Hopkins (@AndrewJHopkins) reported from Whitchurch, Wales

    @SkyHelpTeam Really disappointed in your customer service today. Andrew on the phone was great, but to wait 6 days for an engineer to fit a new Sky Q box with no TV whatsoever for the family is a disgrace. I only subscribe to #skysports for the cricket and now I will miss #CWC19

  • beccacogbill
    Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @SkyUK bag of poo... trying to get onto my skygo and it's bloody telling me I ain't a customer.. over 20yrs I bloody have... 🤬😡

  • missrdwilliams3
    Rebecca Williams (@missrdwilliams3) reported from Newport, Wales

    @SkyHelpTeam trying to use sky go and it says my user name and password are wrong. They arent wrong. Is there a problem your end

  • EllenParker6
    Ellen Parker (@EllenParker6) reported from Cardiff, Wales

    @virginmedia 4 month countdown to get rid of you your customer service is beyond rude. Your technical support is lacking in manners and availability. @SkyUK we are on our way back sorry for leaving biggest mistake ever. We may have saved £20 but not worth the shit service

  • BradChanner
    Brad Channer (@BradChanner) reported from Cardiff, Wales

    @SkyHelpTeam This is a problem we have had for years. And everytime I ask for help, it never goes anywhere. This is a general complain about businesses struggling to make money when we haven’t got reliable internet. However I will PM you. Thanks for your response

  • Jimbobeltom
    James Howe (@Jimbobeltom) reported from Barry, Wales

    @SkyUK Putting my sky bill up £8 a month, you absolute robbing bastards, time to cancel i think 🖕🖕🖕

  • lovibond_matt
    Matt Lovibond (@lovibond_matt) reported from Risca, Wales

    Loving that Man Utd are now seeing the Ole Gunner Solskjaer that we had 9 months of at #Cardiff. The guy is not cut out for management and is getting by on that ******* goal in 99’. He will be the first manger gone next season #ManUtd #manutdvsmancity #SkySports

  • brokenpier1
    Gareth Thomas (@brokenpier1) reported from Cardiff, Wales

    Shocking service from @SkyHelpTeam - if anyone can recommend a decent internet provider I’d appreciate it.

  • LShimumbi
    Lengg (@LShimumbi) reported from Cardiff, Wales

    @SionedHatcher @SkyUK Sky are shit and their employees about as useful as Anne Franks drum kit

  • gwilymb1945
    GwilBallinger (@gwilymb1945) reported from Llantrisant, Wales

    @SkySportsPL @SkySports Interesting that people jump to conclusions based on media reports who themselves will not be privy to the full facts.Shame it has come to this but rather than make wild and in some cases stupid statements I will await the full facts and pray the club will act equitably.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Mattboi83
    Matt Mills (@Mattboi83) reported

    @SkyUK been on the phoneline for an hour to cancel my tv package and still waiting 😡 yet when i wanted to set up was straight through 🤨🤨

  • richgcook
    Richard Cool (@richgcook) reported

    @SkyHelpTeam Yeah weirdly it was working on Sky Go app on my phone but now it’s not working on any device.

  • richgcook
    Richard Cool (@richgcook) reported

    @SkyHelpTeam I’ve just added another device to Sky Go. I can watch BT Sport on my phone via the app fine but on my PC I get a 1410 error. Can you help?

  • sam_j_watts
    Samantha Watts (@sam_j_watts) reported

    @SkyHelpTeam I've tried to but my mobile data is that slow it keeps timing out.

  • COLFESeconomics
    COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam yet again broadband not working... you’ve had months to sort this out.

  • BradJoy93
    Brad Joy (@BradJoy93) reported

    @SkyHelpTeam They’ve refused a few questions. Just completely ignored them every time. One final time eh - does ‘you can cancel your contract AFTER it ends’ make any sense to you @SkyUK? If you have cancellation options, why don’t I get a cancellation option? (This means it’s not available)

  • BradJoy93
    Brad Joy (@BradJoy93) reported

    @SkyHelpTeam Even your reply now is a joke ‘we’ve dealt with that, got something new?’ You haven’t dealt with anything. You’ve told me to shut up and pay up. I can NOT cancel my deal, you know and I know it. Why? Why is that not an option? This has NOT been answered

  • anorak58
    Lee Wakefield (@anorak58) reported

    @SkyHelpTeam 1 No I tested the line on Friday and I was told there was an issue and that an engineer would come and sort without having to come in within a few days. That response was by text yesterday so I assumed it had been sorted. I have been at work today but my wife is working

  • ElleJ35
    Lianne Johnson (@ElleJ35) reported

    @SkyHelpTeam I know how to contact you, that isn’t the issue. The issue is it’s now 4 days since your teams have been looking into the issue & we are getting nowhere.

  • anorak58
    Lee Wakefield (@anorak58) reported

    @SkyHelpTeam 2 from home and has had to cancel teams meetings because of the poor broadband