Sky

Sky Outage Report in Taff's Well, Rhondda Cynon Taf, Wales

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Taff's Well, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Taff's Well and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Taff's Well, Rhondda Cynon Taf, Wales 01/11/2026 16:15

January 11: Problems at Sky

Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Taff's Well, Rhondda Cynon Taf, Wales

The most recent Sky outage reports came from the following cities: Newport, Treorchy, Cardiff, Barry, Pontypool, Caerphilly, Aberdare, Blackwood, Treharris, Hengoed, Mountain Ash, Ferndale, Cwmbran, Pontypridd and Porth.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewport Internet
United KingdomTreorchy Internet
United KingdomCardiff TV
United KingdomCardiff Total Blackout
United KingdomNewport TV
United KingdomBarry TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Taff's Well, Wales

Latest outage, problems and issue reports in Taff's Well and nearby locations:

  • SoteroulaP Soteroula Philippou (@SoteroulaP) reported from Cardiff, Wales

    @SkyHelpTeam Unable to access my emails since yesterday morning and unable to reset my password. It keeps asking me for the 1st street I lived and won’t accept my answers - tried so many combinations....Please help

  • Heathwindows80 heathwindowsltd (@Heathwindows80) reported from Taff's Well, Wales

    Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyUK not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.

  • TomDavidMorgan Thomas David Morgan (@TomDavidMorgan) reported from Pencoed, Wales

    Why is @skysports app not working now!

  • thecountydoc thecountydoc (@thecountydoc) reported from Newport, Wales

    @SkyHelpTeam is there a problem in my area South Wales

  • Joetprosser Joe T. Prosser (@Joetprosser) reported from Llanhilleth, Wales

    @SkyHelpTeam It's okay. You're doing your best. Customer service is awesome, just inconsistent connections and the fact I've had an engineer out 2x in 2 months is dramatic haha.

  • CathFluffybob1 Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales

    @SkyHelpTeam Tried this not recognising anything need to print flight tickets ASAP getting no help

  • Lowri_Amlwch Lowri Roberts (@Lowri_Amlwch) reported from Cardiff, Wales

    Hello @SkyHelpTeam ! I’ve just spoken to your terrible customer service team! The woman couldn’t do “downgrading” or “cancelling” accounts. She couldn’t put me through to anyone either. She offered a tel. number + assured me that they’d be open until 9. They weren’t. She lied! 👎🏼

  • CathFluffybob1 Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales

    So @SkyHelpTeam I pay u £145 a month no response and no access to help online or phone line

  • thecountydoc thecountydoc (@thecountydoc) reported from Newport, Wales

    @SkyHelpTeam Totally fed up with sky tv here in NP20. Its been down most of the day for days now and comes back on late afternoon. Sky not admitting a problem so booked an engineer to check the system, won’t get a visit for TEN days, absolutely disgusting service.

  • sue_stowell Sue Stowell (@sue_stowell) reported from Machen, Wales

    @SkyHelpTeam Hi The Sky Q voice control has stopped working today. I’ve reset the remote, rebooted the sky box & reset the Internet. Still nothing. Tried my upstairs sky box & the same. Can you confirm if there is a problem. Thanks

  • SolicitingFlava SolicitingFlavours (@SolicitingFlava) reported from Cardiff, Wales

    @SkyHelpTeam Refuses to connect and when re - enter passwirs just keeps on stating authenication error or just say "connecting" and never does. This is not an acceptable service.

  • DaioGoddard David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @SkyHelpTeam @glennerboy Good luck getting any support from this lot #Jokers

  • MissNortonC CatherINe N (@MissNortonC) reported from Cardiff, Wales

    Every time Martin Tyler apologises for 'some language you may have heard', I imagine #SkySports viewers up and down the land telling him to effoff. #SuperSunday

  • beccacogbill Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @SkyHelpTeam only been a sky broadband customer for three weeks and it's not as good as talk talk gutted I swapped now.. how do I cancel my broadband

  • gazzaboyo WelshGaz75 (@gazzaboyo) reported from Treorchy, Wales

    @KathyW1973 @SkyUK Not had any emails for 10 days, they say we need to update our password. Can’t do it online so when we ring them they say our phone/tablet/laptop is the problem. Not getting anywhere!! They’ve always been a shoddy company!

  • CathFluffybob1 Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales

    @SkyHelpTeam I can’t log into my email it says my password is wrong I followed the help path and it wanted to charge me £4.80

  • Heathwindows80 heathwindowsltd (@Heathwindows80) reported from Taff's Well, Wales

    Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyHelpTeam not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.

  • gazzaboyo WelshGaz75 (@gazzaboyo) reported from Treorchy, Wales

    @andy_alloyd4 @SkyUK It is mate, the customer service is non existent aswell. They need to sort out their training as most of them were clueless.

  • SolicitingFlava SolicitingFlavours (@SolicitingFlava) reported from Cardiff, Wales

    @SkyHelpTeam issues in Llandaff Cardiff with Broadband - no sccess all day today . Please advise as to issue and how to claim refund for lack of service.

  • TomDavidMorgan Thomas David Morgan (@TomDavidMorgan) reported from Pencoed, Wales

    ******* does the @SkyUK app ever work! Sort it out watched the same bastard advert over an over then freezes!!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • DeliriousArmy75 Delirious75 (@DeliriousArmy75) reported

    @SkyHelpTeam @Rugby_Chic67 What is wrong with your piss poor internet you falsely advertise poor product super fast sky fibre bullish*t #cancelled

  • mattmedland Matt, Matt, Matt (@mattmedland) reported

    @virginmedia awful customer service. Phones never answered. Bill increase again. @SkyUK are cheaper. I want to move but can’t even get through to anyone to say so! 😡😡😡

  • Bird_08 Victoria (@Bird_08) reported

    @SkyHelpTeam Hi. Thanks. I did that and it said no outages but your webpages tell me there is an outage in my area when I test my broadband!

  • ProYamYamPC Pro YamYam PC (@ProYamYamPC) reported

    @JezyTech @SkyUK In my area, Sky is the issue. So bad where I live

  • ohBlessedB Blessings (@ohBlessedB) reported

    @SkyHelpTeam So until then my job and my children's school work has to be put on hold, I suppose! Regardless if I'm paying for a service that has been god awful for well over a month ... thank you so much Sky, very considerate of you to let me know they will answer as soon as they can!

  • glammanut Jan Nuttall 💙 (@glammanut) reported

    @SkyHelpTeam Is the bad weather causing the issues with my SkyQ box perhaps or could it be the hard drive?

  • frank_carew123 Rory (@frank_carew123) reported

    @SkyHelpTeam @SkyUK sky tv is great when it works, Theres always something to watch. When it breaks down though sky are rubbish, zero customer service and endless arguments over who’s fault it is and different departments don’t know who to speak to each other.

  • RichCripps Richard Cripps (@RichCripps) reported

    Hi @SkyHelpTeam I’m concerned that my internet / broadband security has been breached. Online help cannot resolve the issue and the phone number directs me back to online help. Can you put me in touch with someone? Thanks

  • Mark80679424 Ma93 (@Mark80679424) reported

    @SkySports Wolves are in a relegation scrap, continually got g a goal down is ripping confidence apart. Need to go back to 5 at the back and stop conceding sloppy goals, will be boring to watch but who cares.

  • ruddie91 Rudo Muda (@ruddie91) reported

    @SkyUK has the most frustrating customer service They send you an email asking you to call them and when you call them you can’t get through