Sky Outage Report in Taff's Well, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Taff's Well, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Taff's Well and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 29: Problems at Sky
Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Taff's Well, Rhondda Cynon Taf, Wales
The most recent Sky outage reports came from the following cities: Hengoed, Blackwood, Treharris, Pontypridd, Tonypandy, Cwmbran, Caerphilly, Cardiff, Newport, Mountain Ash, Pontyclun, Barry, Porth, Bargoed and Ferndale.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed |
Internet | |
| Blackwood |
Internet | |
| Treharris |
Internet | |
| Pontypridd |
Internet | |
| Tonypandy |
TV | |
| Cwmbran |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Taff's Well, Wales
Latest outage, problems and issue reports in Taff's Well and nearby locations:
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Glenn Holloway
(@glenn_nnelg9) reported
from
Llantrisant, Wales
@SkyHelpTeam Again sky mess our broadband up. Without broadband for almost a month and now you turn it back off again and you can't turn it back on until the 7th of Jan. #workingfromhome #nointernet #help
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@SkyHelpTeam You need to employ more people. Everytime i have called over the previous 20 years with a problem i wait far too long. Customer retentions and sales answer far quicker! #sky
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
Really trash #skybroadband again. My kids have been complaining this evening as they've been dropped out of xbox games mid-game due to crap wifi. It's not the speed or service we should expect & we still haven't received the booster promised! #poorcustomerservice @SkyHelpTeam
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kip
(@kiplin1995) reported
from
Llanharry, Wales
@SkyHelpTeam fibre down in Pontyclun, South Wales by any chance? #SkyDown
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Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
@AndrewMorganRCT @skytv @SkyHelpTeam you're better this, help Cllr Morgan out
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andrew corten
(@AndrewCorten) reported
from
Newport, Wales
@GNev2 how ******** do @SkySports allow such a biased prick like you commentate on a Man U game ? You are a disgrace #biased #disgrace
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@SkyHelpTeam guys do you have a telephone number where I can speak to someone? Your automated service just keeps going around in a circle & repeating its self.
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@SarahBell85 @SkyHelpTeam It’s down in Cardiff too so unlikely your device
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@100Climbs @ibiza74pete1 Brilliant! Snag is, though I threaten to do this, the kids know I need to keep it on in order to run my business! Does anyone know if it's possible to divide the wifi signal so I can keep one channel on (password protected) but switch off the other? I use Sky. @SkyHelpTeam
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Tania Davies
(@TanJanDav) reported
from
Cardiff, Wales
@SkyHelpTeam how do I get to talk to a human at customer service? I keep calling and the computer texts me a link to the website. You have already done that.!this is shocking service
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Mikey Roberts 🏴
(@mikeyroberts81) reported
from
Cardiff, Wales
Hey @SkyHelpTeam any chance you can stop slowing down my broadband? I know what the trick it, to make me upgrade to a 'faster service'. What I'll do instead is find a better provider.
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@SkyHelpTeam broadband is down, is there an outage in the Cardiff area ? #cardiff #skybroadband
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#HelloMyNameIsSimon🏴
(@amphlett_sg) reported
from
Cardiff, Wales
@SkyHelpTeam my mother in law ordered multiscreen in December and has been paying for it but no Minibox can you help ? Tried online & phone but going round in circles!
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Tania Davies
(@TanJanDav) reported
from
Cardiff, Wales
@SkyHelpTeam They cut me off after they send a text!!! So frustrating. I am calling the published customer service number!!! I have tried all suggested directives in the website I just need help from a human !!
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Gerald J Davies
(@GerJDav) reported
from
Caerphilly, Wales
@_drane @SkyUK If you use your hotspot try balancing your phone near an open window It might help the phone signal get in if you’ve got coated or treated glass
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@ChristianFish3 @SkyHelpTeam Mine is down. In city centre
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Shaun Porter
(@srp0000) reported
from
Newport, Wales
Wtf is wrong with the sound @SkySports #MUNEVE ?
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Tania Davies
(@TanJanDav) reported
from
Cardiff, Wales
@SkyHelpTeam Good morning, I have been having issues with my broadband for 3 weeks. Randomly my devices will not connect to the internet. The amber face appears as well as flashing on occasion . Seems to happen on a weekend and in the Evening? Can you help? Thanks
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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PS
(@steeleyp_) reported
@DavidWa01448973 @SkyHelpTeam @Ofcom If you have complained to Sky using their internal process and followed that process properly, and it’s been 8 weeks or more since doing so, you can refer your complaint to the ombudsman. They won’t help unless the above applies.
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🍂☕️🍂
(@BroganBowx) reported
@SkyHelpTeam I’ve had a lot of disconnection problems the last 2 days, Swinton area
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Carol Gill 🇺🇦😎🍻
(@CarolGill1961) reported
@SkyHelpTeam No Laura it's really poor. Let's hope they turn up Monday or I'll being looking elsewhere
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Le Atkins ♌️
(@creativekitty) reported
@ScottChegg99 @SkyUK Exactly 👏👏👏 I’ve been without internet since 11am this morning and no indication of when this will be fixed or what’s going on/caused the issue. Just supposed to sit here like a 🍋
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Sophh
(@Soopphhiieeee) reported
@SkyHelpTeam I have no service all the time and cannot contact anyone to be able to see what the fix is for it? I have two phones on the same contract and cannot keep paying for a service which you are not full filling.
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David
(@DavidWa01448973) reported
@SkyHelpTeam That doesn't surprise me. Multi million pound company and you can't arrange to call a customer.
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Mr Majika
(@mr_majika) reported
@SkyHelpTeam Trying to change the bank account my direct debit for TV and Broadband but it's showing an error. Is there an issue?
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Sophh
(@Soopphhiieeee) reported
@SkyHelpTeam I don’t need to activate my sim your service is just not working?? I have tried this method which has not helped the situation. It states there is an issue with a mast but it has been like this for a considerable about of time now.
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Carol Gill 🇺🇦😎🍻
(@CarolGill1961) reported
@SkyHelpTeam I can’t believe the system that you use does not tell the customer if the engineer is not coming, I’ve waited in all day for nothing. I have checked the appointment booking on the link and it’s showing as rearranged for Monday? Not a great start to Sky broadband 🙈
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scott wojcik
(@scott_2018) reported
@SkyUK your Internet service is just a utter pile of garbage. 50ms ping spikes everyday and I pay for this rubbish can't wait to leave Sky for a better provider!