Sky Outage Report in Taff's Well, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Taff's Well, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Taff's Well and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at Sky
Sky is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (47%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Taff's Well, Rhondda Cynon Taf, Wales
The most recent Sky outage reports came from the following cities: Pontypridd, Hengoed, Cardiff, Pontyclun, Bargoed, Ferndale, Porth, Newport, Tonypandy, Blackwood, Caerphilly, Pontypool, Treharris, Cwmbran and Ynysddu.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd |
TV | |
| Hengoed |
TV | |
| Pontypridd |
Internet | |
| Cardiff |
Phone | |
| Pontyclun |
Wi-fi | |
| Bargoed |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Taff's Well, Wales
Latest outage, problems and issue reports in Taff's Well and nearby locations:
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kip
(@kiplin1995) reported
from
Llanharry, Wales
@SkyHelpTeam fibre down in Pontyclun, South Wales by any chance? #SkyDown
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
Very excited to be getting FTTP...fibre broadband... to the property Monday...years of intermittent issues hopefully gone...150 Mbps here we come @SkyUK
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@SkyHelpTeam guys do you have a telephone number where I can speak to someone? Your automated service just keeps going around in a circle & repeating its self.
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@SkyHelpTeam You need to employ more people. Everytime i have called over the previous 20 years with a problem i wait far too long. Customer retentions and sales answer far quicker! #sky
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Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
@AndrewMorganRCT @skytv @SkyHelpTeam you're better this, help Cllr Morgan out
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#HelloMyNameIsSimon🏴
(@amphlett_sg) reported
from
Cardiff, Wales
@SkyHelpTeam my mother in law ordered multiscreen in December and has been paying for it but no Minibox can you help ? Tried online & phone but going round in circles!
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@SarahBell85 @SkyHelpTeam It’s down in Cardiff too so unlikely your device
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@SkyHelpTeam broadband is down, is there an outage in the Cardiff area ? #cardiff #skybroadband
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James
(@jamestuck) reported
from
Cardiff, Wales
@SkyHelpTeam apparently you’ve cancelled my mobile phone swap because I didn’t send my old phone back in the packaging you never sent me. It sure what more I can do because getting in touch with you is like trying to unravel the mystery of how the universe started. #helpme
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Colmitchell🏴
(@Colmitchell1) reported
from
Tylorstown, Wales
@SkyHelpTeam my landline and broadband are not working again, I’ve tried to call and been on hold for 45 mins. It has not been working probably since Xmas
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Shane Andrews MBE 💙
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi, my sky Q and my other box that mirrors it hasn’t been working for 5 hours now. Is there an issue in Cardiff?
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James
(@jamestuck) reported
from
Cardiff, Wales
@SkyHelpTeam This is no help at all. I need to actually speak to someone but you don’t allow me. Ultimately the process to return my old device was not followed by Sky so never happened.
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Shaun Porter
(@srp0000) reported
from
Newport, Wales
Wtf is wrong with the sound @SkySports #MUNEVE ?
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Mark Davies
(@MarkDav59132946) reported
from
Tonypandy, Wales
@SkySports can you tell me if people wanted to cancel their contracts early because of the extra charges in April if they would be allowed? I am sure if enough people did this you would soon change your mind. A company as big as yours and people are struggling enough with the
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@ChristianFish3 @SkyHelpTeam Mine is down. In city centre
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Darth Noga
(@darth_noga) reported
from
Barry, Wales
How ******** does Martin Tyler get paid for commentary? @SkySports It’s like razor blades on your eyeballs
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Gerald J Davies
(@GerJDav) reported
from
Caerphilly, Wales
@_drane @SkyUK If you use your hotspot try balancing your phone near an open window It might help the phone signal get in if you’ve got coated or treated glass
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Tim Bishop
(@WelshBish) reported
from
Maesycwmmer, Wales
@SkyHelpTeam do you offer any boosters for WiFi? Im@just 4 meters away from the router in another room and it’s so slow
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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A.lankx
(@a_lankx) reported
@SkyHelpTeam you guys are thieves. You just take peoples money and give them **** connection.
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Sean Caddell
(@SeanDC09) reported
@SkyHelpTeam. Although 2 weeks without proper functioning Sky service, I can't fault the response. Original engineer off sick, and a replacement was arranged and sorted the problem in 30mins. The phone support a few weeks ago and practical support today, A great job! Thank you
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Twacylouu
(@sweepy555) reported
@SkyHelpTeam My broadband and phone line has been down since 06.45 why is no one updating us !
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The Green Manalishi
(@TwoProngCrown) reported
@GrahamRoberts4 @SkySportsNews @SkySports treatment of our club can only be described as disdain They never go anywhere near as disrespectful to any other club But just look at their websites&couldn’t be clearer why,pictures of arsenal players everywhere Definitely sky arranged that made up athletic story
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ThisisAnfield
(@kopking78) reported
@DJ272663 @SkySports mancs are worst though
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Ellie16
(@Ellie0633) reported
@SkyHelpTeam I will try this tomorrow, will have to go back to her house. I did try a few months back and never actually got through, just a 'we're too busy message. Appreciate the link thanks but please pass on the customer service at the min is appalling.
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Ellie16
(@Ellie0633) reported
@SkyHelpTeam It doesn't, it looks back to the same message about 90% issues can be resolved online and gives me options for self-help guides
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Lorraine hopkins
(@hopkins_laineyh) reported
@SkyHelpTeam No thanks I won’t bother, your customer service is shocking
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Maria Williams
(@mariawill25) reported
@SkyHelpTeam Customer Service at Sky rating 0!!! 2 mobiles phones ordered 9/4, one delivered next day the other is ‘delayed’ with DPD @dpd_support! Why? Apparently as it’s been dispatched from Sky nothing Sky can do to help! Told I have to ring DPD to find out where phone is!
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Lorraine hopkins
(@hopkins_laineyh) reported
@SkyHelpTeam disgusting customer service. Waited 12 days for an engineer didn’t show and didn’t have the courtesy to call. Now I can’t get one until 24 April!!! subscription will be cancelled and ombudsman contacted